Assessment Guidelines
Please keep these guidelines in mind to make your review the most helpful to others. Not adhering to these guidelines may result in our inability to publish your review.
Include Details
Support your claims with details about your experience.
Less helpful: "The Billing department was awful"
Most helpful: "The billing department didn’t call us back after several attempts, and charges were added that we had not agreed on."Avoid Hearsay
Stick to your own experiences and avoid other people’s stories like:
“I heard from someone in my support group that the billing department always sends people the wrong charges.”Be Respectful
Negative feedback is crucial to include, but we don’t post reviews that include:- bullying
- harassment
- threats of harm
Detailing mistakes, errors, and other feedback is an important part of the review process, please do so in a way that represents a fair and accurate description of your experience.
Make it easy to understand
- Include new details in each section, and avoid copy-paste for readability
- Avoid excessive capitalization
- Double check for unintended auto-corrects
- Use punctuation
Other reminders
SART Percentages: Data and research is constantly changing. SART & CDC Success Rate percentages or “best clinic” statuses will become outdated quickly and are best avoided.
Personal Provider Information: Avoid sharing personal provider information that may be considered confidential.
One Review per Couple: One review per couple per treatment experience is allowed. If you and your partner were both patients in separate cycles, for example undergoing reciprocal IVF, then both partners are welcome to submit reviews.
Personal Information: Avoid personally identifiable details in your review.
Please note: Guidelines are reviewed & updated regularly. Our team maintains discretion over what constitutes a guideline violation. Maintaining the integrity of these reviews is of the utmost importance. Reviews must be submitted by the patient receiving care only. Reviews that may have been submitted in exchange for a gift, money, or other incentive may be removed or rejected without notice. Reviews that do not represent true patient experiences will be removed.
Questions about these guidelines? Contact us at verify@fertilityiq.com and one of our team members would love to help you share your story in a way that makes this process more bearable for others.