Advanced Fertility Group
Evansville
1222 Professional Blvd.
Evansville, IN 47714
812-469-4920
Indianapolis
201 N. Pennsylvania Parkway
Indianapolis, IN 46280
317-817-1300
Jasper
1025 1st Avenue
Jasper, IN 47546
812-482-6066
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23 assessments
8
7
Age
34 - 36
Treated
2017 - 2019
Success with this Doc
No
Treatment
2 IUI, 3 IVF, 3 Egg Freezing, Embryo Freezing
Diagnosis
Poor Egg Quality, Recurrent Pregnancy Loss, Unexplained
8
7
Dr. Gentry is a very kind doctor but tends to stick to a plan and doesn't waver much...My 3 IVF with ICSI resulted in a miscarriage at 6.5 weeks. and then I had 1 FET transfer with 2 frozen embryos that resulted in a negative pregnancy test. My husband has diabetes and low sperm motility and I was diagnosed with PCOS and Hypothyroidism before going to a fertility doctor...I wish after the 1st or 2nd failed cycle that resulted in miscarriage or chemical pregnancy that Dr. Gentry would have suggested getting the embryos genetically tested before doing a transfer. Then I would maybe has a more successful cycle than all of the ones resulting in miscarriage or chemical pregnancy or failed cycle. We would have had a better chance at transferring multiple embryos that were great quality.
The clinic [Advanced Fertility Group] was okay. For the first year or so they were going through a lot of office personal changes so the billing department was kind of all over the place. They did get back to you in a timely manner but a lot of the times the information was wrong in the billing department. I'm not sure about the embryologist because I have nothing to compare him to. He seemed to be good at his job but I had very little contact with him except on retrieval and transfer days. Dr's Gentry's main office is in Indianapolis and that office does not return phone calls in a timely manner. I've only had to call them for 1 thing and it too almost 2 weeks to get them to return phone calls and get information for me.
Age
34 - 36
Treated
2017 - 2019
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Graphic Designer
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 3 IVF, 3 Egg Freezing, Embryo Freezing
Diagnosis
Poor Egg Quality, Recurrent Pregnancy Loss, Unexplained
8
7
How was your experience with William Gentry at Advanced Fertility Group?
Dr. Gentry is very caring and seems to be very knowledgable due to his many years as a doctor. I liked Dr. Gentry as a person, but I feel like he is kind of a cookie cutter doctor meaning that he didn't adjust the treatment that much when it wasn't successful. He just added more medications on each time. I kind of felt like he has been so successful with his current approach that he doesn't waver much from the parodical. This was just my experience but I've been told by many other patients that they loved him and had great success.
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
Just be aware that going through the process takes time and Dr. Gentry is a very kind doctor but tends to stick to a plan and doesn't waver much.
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
Dr. Gentry is very kind and easy to talk to. I felt like he was genuine in his wanting to get us a successful pregnancy.
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
Dr. Gentry had us do IVF cycles with fresh transfers also using ICSI for most of my treatments with just upping the doses of stimulating medications as well as medications to stop by body from rejecting the embryos after each unsuccessful cycle or miscarriage. My first IVF is ICSI resulted in a miscarriage at 8.5 weeks. My 2 IVF with ICSI resulted in a chemical pregnancy. My 3 IVF with ICSI resulted in a miscarriage at 6.5 weeks. and then I had 1 FET transfer with 2 frozen embryos that resulted in a negative pregnancy test. My husband has diabetes and low sperm motility and I was diagnosed with PCOS and Hypothyroidism before going to a fertility doctor.
Describe your experience with your nurse at Advanced Fertility Group. (Assigned nurse: Bea Guth)
The nursing staff were great at Dr. Gentry's office. Very informative if you asked questions and very caring. Returned phone calls in a timely manner if you were an established patient.
Describe your experience with Advanced Fertility Group.
The clinic was okay. For the first year or so they were going through a lot of office personal changes so the billing department was kind of all over the place. They did get back to you in a timely manner but a lot of the times the information was wrong in the billing department. I'm not sure about the embryologist because I have nothing to compare him to. He seemed to be good at his job but I had very little contact with him except on retrieval and transfer days. Dr's Gentry's main office is in Indianapolis and that office does not return phone calls in a timely manner. I've only had to call them for 1 thing and it too almost 2 weeks to get them to return phone calls and get information for me.
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
The cost was reasonable and affordable. I never really had a problem with coming up with the money I needed for treatments. Although, I didn't have to do a lot of extra stuff that my insurance didn't cover. I'm not sure what the cost of those electives are.
Describe William Gentry's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Group.
I wish after the 1st or 2nd failed cycle that resulted in miscarriage or chemical pregnancy that Dr. Gentry would have suggested getting the embryos genetically tested before doing a transfer. Then I would maybe has a more successful cycle than all of the ones resulting in miscarriage or chemical pregnancy or failed cycle. We would have had a better chance at transferring multiple embryos that were great quality.
What specific things went wrong at Advanced Fertility Group?
- Failed to send your chart to another clinic
- Provided conflicting information
Describe the specific things that went wrong at Advanced Fertility Group.
Just had conflicting information when it came to the billing department. Was told I owed a specific amount, paid it, then they said I paid too much, then I actually owed more. It was all very confusing and back and forth.
Other issue was with his Indianapolis office. They were not quick to get back with you via phone and they took a long time sending over records to another doctor. As well as not sending all the records. ALSO, Dr. Gentry is not very organized in his paperwork. It is all still done on paper only and not entered into the computer so all the notes are just in his hand writing.
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9
8
Age
33 - 35
Treated
2016 - 2018
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Tubal Blockage, Recurrent Pregnancy Loss, Unexplained
9
8
I only had 3 embryos from my egg retrieval make it [with Dr. Gentry]. I transferred 2 and it failed...is wonderful. He explains the plan to me so I can understand the next step. For me I am cash price. It’s been a long journey from a cancelled cycle to a failed cycle. My next step is FET WHICH he changed my protocol in order for the embryo to implant...add baby aspirin and heparin along with progesterone and doxycycline and prednisone...First one used Garinellex and my e2 levels crashed and had a cancelled cycle.
[Advanced Fertility Group is a] Small, little outdated clinic. Tv in lobby never works. Be patient on waiting. Always arrive early. Sometimes they are late or behind on calling your labs after hours and sometimes you have to call them...Nursing staff was good. Wish more organized. I know they have a new staff now as well...They were late couple times on calling results. And with my last cycle I told one nurse I was out of Menoupur on a Thursday and Saturday they wanted me to dose one last time and I didn’t order t because the other nurse said that was fine but didn’t tell the other nurse I was out of it. So had to increase my follistim pen more.
Age
33 - 35
Treated
2016 - 2018
Success with this Doc
No
Race
—
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IVF
Diagnosis
Tubal Blockage, Recurrent Pregnancy Loss, Unexplained
9
8
How was your experience with William Gentry at Advanced Fertility Group?
Dr Gentry is wonderful. He explains the plan to me so I can understand the next step. For me I am cash price. It’s been a long journey from a cancelled cycle to a failed cycle. My next step is FET WHICH he changed my protocol in order for the embryo to implant.
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
Be patient.
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
Dr Gentry is wonderful! However some of his staff isn’t and sometimes are disorganized.
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
First one used Garinellex and my e2 levels crashed and had a cancelled cycle. 2nd cycle used lupron it was longer but worked. But only follicles retrieved were from the right due to my left ovary being behind my uterus. I wished he had went for those so I could have had more eggs and more chances and was the same price for only using one ovary. 3rd for fet haven’t done yet is Lupron. And add estrace. Then last week add baby aspirin and heparin along with progesterone and doxycycline and prednisone.
Describe your experience with your nurse at Advanced Fertility Group. (Assigned nurse: Tara, Tina , Bea )
Nursing staff was good. Wish more organized. I know they have a new staff now as well.
Describe your experience with Advanced Fertility Group.
Small, little outdated clinic. Tv in lobby never works. Be patient on waiting. Always arrive early. Sometimes they are late or behind on calling your labs after hours and sometimes you have to call them.
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
$11,000 plus additional $1000 or so since I had a cancelled cycle. No iscis used in my cycle.
Describe William Gentry's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Group.
I only had 3 embryos from my egg retrieval make it. I transferred 2 and it failed. Now I wish I only did 1 because I only have 1 left.
What specific things went wrong at Advanced Fertility Group?
- Failed to call in prescriptions to pharmacy
- Failed to call with results
Describe the specific things that went wrong at Advanced Fertility Group.
They were late couple times on calling results. And with my last cycle I told one nurse I was out of Menoupur on a Thursday and Saturday they wanted me to dose one last time and I didn’t order t because the other nurse said that was fine but didn’t tell the other nurse I was out of it. So had to increase my follistim pen more.
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Verified
This patient has provided documentation of treatment at this clinic.
5
5
Age
27 - 28
Treated
2015 - 2016
Success with this Doc
No
Treatment
4 IUI, 2 IVF
Diagnosis
Male Factor, PCOS
5
5
Dr. Gentry reminds me a very caring person that wants you to think your going to get a baby and everything is going to go peachy king. But when something goes wrong he can't explain what has happened. To me I never fully got questions answered. It was always a yeah next time it's gonna happen and I never felt like I was heard as far as he goes.... I felt like when talking with Dr. Gentry he could never really tell me why I wasn't getting pregnant.
All of the staff [at Advanced Fertility Evansville] besides Dr. Gentry were great. They all knew you by name and always asked how you were. Clinic was very clean and you knew exactly where to go and how everything was going to go as far as scans and what not
Age
27 - 28
Treated
2015 - 2016
Success with this Doc
No
Race
Other
Income
$0 - $49K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 2 IVF
Diagnosis
Male Factor, PCOS
5
5
How was your experience with William Gentry at Advanced Fertility Group?
Dr. Gentry reminds me a very caring person that wants you to think your going to get a baby and everything is going to go peachy king. But when something goes wrong he can't explain what has happened. To me I never fully got questions answered. It was always a yeah next time it's gonna happen and I never felt like I was heard as far as he goes.
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
To stay there and get the answers to your questions. Make sure that he fully understands that everything needs to be explained fully and accurately and that means even the bad.
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
When first being with Dr. Gentry I really felt like a human and that I was cared about. During my second and third cycles I didn't feel cared about. I felt like I was just told that yeah you look good and that it's all good and then it resulted in no pregnancies. I felt like when talking with Dr. Gentry he could never really tell me why I wasn't getting pregnant. I even had surgery to help but again nothing happens.
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
I was on Menapur and Gonal F along with blood thinners and oil injections. I took birth control for the first several days and then I switched to my injections which I did for 7 nights. I took Ganarelix to help stop ovulation.
Describe your experience with the nursing staff at Advanced Fertility Group.
The nursing staff was amazing. They explained stuff better than Dr. Gentry. Tara was the best. She was always there to make sure you felt like you were a human and she knew how to console you.
Describe your experience with Advanced Fertility Group.
All of the staff besides Dr. Gentry were great. They all knew you by name and always asked how you were. Clinic was very clean and you knew exactly where to go and how everything was going to go as far as scans and what not
Describe your experience with your monitoring appointments at Advanced Fertility Group.
About 90 percent of the time it was very smoothly ran and it was about a 5 min wait until you got in because of people in front of you. Most of the time they did a general time for everyone to be there but if you were getting more specific scans done then you were given a specific time to be there.
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
I had insurance that helped pay for my infertility treatments there so it wasn't bad. I think out of pocket with medicine and treatment costs for our first round it was around 7000 and our other rounds were around 8000 to 9000.
Describe William Gentry's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Group.
Dr. Gentry was good about whatever we wanted to do on transfers. We wanted to do 2 each time and he was happy with that. He didn't want to do anymore than 2.
What specific things went wrong at Advanced Fertility Group?
- Failed to call with results
Describe the specific things that went wrong at Advanced Fertility Group.
I was not called on the day of my pregnancy test by one of the nurses to tell me my results. I was specifically told I would have been called that day and she just left and didn't call.
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Verified
This patient has provided documentation of treatment at this clinic.
0
0
Age
39 - 40
Treated
2011 - 2012
Success with this Doc
No
Treatment
5 IUI, 3 IVF
Diagnosis
Male Factor
0
0
Very little contact with the doctor [Dr. Gentry], mainly dealt with staff. When we did meet, the primary conversation was regarding money...When it came to scheduling, it was pretty much his timing, not so concerned about our timing. Not a great bedside manner....I was in agreement with his protocol of only transferring 2 embyos....My first transfer really should not have happened per the recommendations of the embryologist, but the doctor said to do the transfer, so we did.
Information would change from day to day and person to person....The clinic [Advanced Fertility Group] was not as organized as they could be. Scheduling was very difficult. Phone calls could have been made in a more timely manner....[nurse] Bea was nice and helpful. She also had a good bedside manner...Their schedule was more important than my then husband's and mine and, again, money was their primary focus.
Age
39 - 40
Treated
2011 - 2012
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Lawyer
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IUI, 3 IVF
Diagnosis
Male Factor
0
0
How was your experience with William Gentry at Advanced Fertility Group?
Again, his primary concern was always about money. They added charges for all kinds of things. When it came to scheduling, it was pretty much his timing, not so concerned about our timing. Not a great bedside manner.
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
Talk to others. Afterwards, I spoke with only 2 people who got pregnant and delivered babies with him (one of those happened about 15 years earlier and the other one was recent). Most of the people I have spoken to since said they went, did several procedures and never got a baby.
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
Very little contact with the doctor, mainly dealt with staff. When we did meet, the primary conversation was regarding money - how much for this and that. The first transfer he told us to proceed with, I later found out in my medical records was an embryo that the embryologist advised against transferring. After that, I had twins that I was told were "perfect" which I ultimately lost. Their schedule was more important than my then husband's and mine and, again, money was their primary focus.
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
Menopur, Bravelle, Follistim - to produce multiple follicles
Describe your experience with your nurse at Advanced Fertility Group. (Assigned nurse: Bea)
Bea was nice and helpful. She also had a good bedside manner.
Describe your experience with Advanced Fertility Group.
The clinic was not as organized as they could be. Scheduling was very difficult. Phone calls could have been made in a more timely manner. My first transfer really should not have happened per the recommendations of the embryologist, but the doctor said to do the transfer, so we did. I think it was just to make more money.
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
I don't remember specifically the amount, but Dr. Gentry's fee was over $4,000, his clinic fee was over $4,000 and the medications he put me on the first time were about $4,000. The second time, he put me on less expensive medications (about $2,000) and I actually responded much better! Again, he was always concerned about money whenever we spoke to him so I think his going with the more expensive meds first just goes along with that. He should have started with the less expensive (which worked much better for me) first before going for the most expensive meds.
Describe William Gentry's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Group.
I was in agreement with his protocol of only transferring 2 embyos.
What specific things went wrong at Advanced Fertility Group?
- Failed to call with results
- Failed to inform you of changes in protocol
- Provided conflicting information
Describe the specific things that went wrong at Advanced Fertility Group.
Information would change from day to day and person to person. I used to joke that the same person would give conflicting information from the previous conversation.
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
28 - 30
Treated
2015 - 2017
Success with this Doc
?
Treatment
1 IUI
Diagnosis
PCOS
10
10
Hes [Dr. William Gentry] very compassionate, understanding, answers any and all questions or concerns. He has great bestside mannes, he is very positive, very thorough. Has a great attuide, very trustworthy. We love and respect Dr. Gentry...Had blood work done before, after, and, during treatments. Ultra sounds done before and during, 4 done. Pills, and injections givin along with a handwritten calendar exsplain when and what tome to do them all. Extra injections giving and hormone injections givin. Sperm transfer from spouse to myself through IUI. Blood test to follow and follow up appointments.
For blood work ultra sounds medicine shots and iui it was all about 2000 [at Advanced Fertility]...Weakness it's not always easy to get in fast...Strengths, very welcoming atmosphere, good communication, makes things understanding, positive atmosphere, and attuides, and compassion...[nurses] Answered all our questions, made it very understanding, showed great compassion, very positive, great attuide, and atmosphere. Over all very welcoming.
Age
28 - 30
Treated
2015 - 2017
Success with this Doc
?
Race
Other
Income
$0 - $49K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
PCOS
10
10
How was your experience with William Gentry at Advanced Fertility Group?
Very great, compassionate, understanding, involved, helpful, postive, overall great team. Answer questions. Very positive. They have a great and positive atmosphere. Welcomeing, treats all as they are important and matter.
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
Wonderful dorctor and team.
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
Hes very compassionate, understanding, answers any and all questions or concerns. He has great bestside mannes, he is very positive, very thorough. Has a great attuide, very trustworthy. We love and respect Dr. Gentry.
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
Had blood work done before, after, and, during treatments. Ultra sounds done before and during, 4 done. Pills, and injections givin along with a handwritten calendar exsplain when and what tome to do them all. Extra injections giving and hormone injections givin. Sperm transfer from spouse to myself through IUI. Blood test to follow and follow up appointments.
Describe your experience with your nurse at Advanced Fertility Group. (Assigned nurse: Dr. Tara)
Answered all our questions, made it very understanding, showed great compassion, very positive, great attuide, and atmosphere. Over all very welcoming.
Describe your experience with Advanced Fertility Group.
Weakness it's not always easy to get in fast but mostly it is. Strengths, very welcoming atmosphere, good communication, makes things understanding, positive atmosphere, and attuides, and compassion.
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
For blood work ultra sounds medicine shots and iui it was all about 2000
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Verified
This patient has provided documentation of treatment at this clinic.
8
8
Age
37
Treated
2019
Success with this Doc
?
Treatment
2 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis
8
8
I have felt like a human. Dr. Gentry is very nice and answers questions....I do feel like he doesn’t have lots of experience with DOR though because we’ve been trying to figure out my meds for 2 years now.... He has been a fertility doctor a long time and did surgery to remove endometriosis. But I also feel that he doesn’t tell you that you can do anything extra to help your fertility. Only taking prenatal vitamins is their ‘extra’ thing in the process.
Nice compassionate staff [Advanced Fertility Group]. I wish they were more knowledgeable about extra things you can do in your fertility journey that may help you.... I did have a time last summer where I guess they were short staffed and didn’t return my phone calls four or five times when I wanted to start my next cycle. So we almost left the clinic and a nurse finally got back in touch with us. There are 3 there right now I really like. They’re great nurses.
Age
37
Treated
2019
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis
8
8
How was your experience with William Gentry at Advanced Fertility Group?
Probably repeating myself, but I do like Dr. Gentry. He has been a fertility doctor a long time and did surgery to remove endometriosis. But I also feel that he doesn’t tell you that you can do anything extra to help your fertility. Only taking prenatal vitamins is their ‘extra’ thing in the process.
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
Keep inventory of your meds so they don’t order you stuff you don’t need. They don’t know what you have when you start your next cycle. Do research and advocate for yourself.
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
I have felt like a human. Dr. Gentry is very nice and answers questions. The nurses are all nice too. I do feel like he doesn’t have lots of experience with DOR though because we’ve been trying to figure out my meds for 2 years now.
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
For my DOR, we had success with Femara and low dose injectible, Gonal F. I finally got three mature follicles with that protocol, but it has taken 2 years to get that positive outcome.
Describe your experience with the nursing staff at Advanced Fertility Group.
They have all been great for the most part. I did have a time last summer where I guess they were short staffed and didn’t return my phone calls four or five times when I wanted to start my next cycle. So we almost left the clinic and a nurse finally got back in touch with us. There are 3 there right now I really like. They’re great nurses.
Describe your experience with Advanced Fertility Group.
Nice compassionate staff. I wish they were more knowledgeable about extra things you can do in your fertility journey that may help you. I was very turned off by the fact they didn’t call me back for about three months over the summer.
Describe your experience with your monitoring appointments at Advanced Fertility Group.
You go in at 7:30 and it’s first come first serve for patients. If they were busy and you got there any time past 7:30 you’d probably be there until at least 8:30.
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
At first it was more expensive but it’s been a little cheaper because I’m taking less medication in my treatment cycles. We have spent around $15,000 probably so far.
Describe William Gentry's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Group.
He would transfer 2 eggs, I believe. We haven’t had success with having embryos yet.
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Verified
This patient has provided documentation of treatment at this clinic.
0
0
Age
34 - 35
Treated
2017 - 2018
Success with this Doc
No
Treatment
2 IVF, 2 Embryo Freezing, Surrogacy
Diagnosis
Male Factor, Other
0
0
Dr. Gentry is very warm and kind, which is his biggest strength. His biggest weakness, however, is he leaves all communication with his patients up to his nurses or administrative staff. My husband and I never once talked with him over the phone or by email; we had to play phone tag several times, and it took his office manager days to respond to us.
Advanced Fertility Group's strengths would be Dr. Gentry alone. The clinic's weaknesses would be everything else that has previously been mentioned: Samantha's and Sherrie's bad attitudes, and the turnover of nurses between first and second cycles of IVF.... Samantha's attitude was very off-putting during the ultrasounds for second cycle of IVF. Sherrie's attitude about money, and reluctance to call back in a timely manner, was also very off-putting.
Age
34 - 35
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF, 2 Embryo Freezing, Surrogacy
Diagnosis
Male Factor, Other
0
0
How was your experience with William Gentry at Advanced Fertility Group?
Dr. Gentry is very warm and kind, which is his biggest strength. His biggest weakness, however, is he leaves all communication with his patients up to his nurses or administrative staff. My husband and I never once talked with him over the phone or by email; we had to play phone tag several times, and it took his office manager days to respond to us.
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
Trust your gut instinct. If you have a positive experience with all of staff/medical team, and that's where you want to go, then trust your instinct. My husband and I stayed with him through two IVF cycles and one unsuccessful embryo transfer, and will be switching doctor's, probably to Dr. Michael Henry this coming Friday.
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
Dr. Gentry was amazing, and always soft and encouraging. It was his administrative staff, Sherrie, and his ultrasound technician, Samantha, who made the second cycle of IVF unpleasant. They were very bitter, cold, and non-personable.
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
Our first IVF cycle, I was on birth control pills for 16 days prior to injections, which included four days of Menopur (75) and Follistim (300). We started the Ganirelix injection, along with Menopur (75) and Follistim (225), on the fifth day. We triggered with Pregnyl on the ninth day, and egg retrieval was on the 11th day.
Our second IVF cycle was similar, although I was on birth control pills for 21 days prior to injections, which included four days of Menopur (a double dose: 150) and Follistim (300). We started the Ganirelix injection, along with Menopur (150) and Follistim (225), on the fifth day. We triggered with Pregnyl on the ninth day, and egg retrieval was on the 11th day.
Describe your experience with the nursing staff at Advanced Fertility Group.
Our nursing staff for our first cycle of IVF was wonderful: Maria was our main nurse, and she has since left the clinic, which was a disappointment during our second cycle. We worked with Kate, and she was newer, so we didn't quite build a connection with her like we did with Maria.
I want to give HUGE props to our embryologist, Dr. Jaime Hogerty, at CRBI. She has been nothing but supportive throughout our entire Baby journey. We will still be working with her when we switch doctors to Dr. Henry.
Samantha, the ultrasound technician, was great during our first cycle of IVF, but very bitter and cold during our second cycle of IVF.
Sherrie, the office manager, has always been more concerned about money than about being compassionate. She takes days to return phone calls.
Describe your experience with Advanced Fertility Group.
Advanced Fertility Group's strengths would be Dr. Gentry alone. The clinic's weaknesses would be everything else that has previously been mentioned: Samantha's and Sherrie's bad attitudes, and the turnover of nurses between first and second cycles of IVF.
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
First cycle of IVF totaled just over $32,000. Second cycle of IVF cost just over $22,000.
Describe William Gentry's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Group.
For our embryo transfer in May 2018, my husband and I, along with Dr. Gentry, our embryologist, and our surrogate, decided to transfer one embryo. Dr. Gentry was willing to transfer two if we wanted.
What specific things went wrong at Advanced Fertility Group?
- Failed to call with results
- Failed to convey critical information
Describe the specific things that went wrong at Advanced Fertility Group.
Samantha's attitude was very off-putting during the ultrasounds for second cycle of IVF. Sherrie's attitude about money, and reluctance to call back in a timely manner, was also very off-putting.
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
31
Treated
2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Unexplained
10
10
He [Dr. Gentry] took over an hour with my husband and myself for our initial consultation which was way more than I expected. He listened to my concerns and let me be a part of the decision making and gave us multiple pathways of how treatments could go (plan a, plan b, plan c).... I used IUI with injectables for my treatment with Dr. Gentry. He doubled the dose of injectables that I had been using for my past treatments and also got more indepth lab work done
Quiet office [Advanced Fertility Group] with smiling, friendly staff. They always make sure I understand the billing and have been great with billing my insurance. They make sure to get me in when I need to be seen, even if it is at a different location.... Kate is incredible and makes me feel so at ease with the treatment plan. She performed my IUI and even though I was terrified, I was comfortable with her performing it. She takes her time with me
Age
31
Treated
2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Unexplained
10
10
How was your experience with William Gentry at Advanced Fertility Group?
He took over an hour with my husband and myself for our initial consultation which was way more than I expected. He listened to my concerns and let me be a part of the decision making and gave us multiple pathways of how treatments could go (plan a, plan b, plan c).
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
Be upfront with what you want and do not be afraid to ask about alternative treatment plans.
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
Every time I meet with the staff at the office, I am treated amazingly. They ask about my life in general, not just my infertility. Each time the nurse calls me with test results, she takes her time to answer any additional questions I have.
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
I used IUI with injectables for my treatment with Dr. Gentry. He doubled the dose of injectables that I had been using for my past treatments and also got more indepth lab work done than my previous MD. We ended up pushing my IUI back by 2 days since I only had 1 mature follicle.
Describe your experience with your nurse at Advanced Fertility Group. (Assigned nurse: Kate)
Kate is incredible and makes me feel so at ease with the treatment plan. She performed my IUI and even though I was terrified, I was comfortable with her performing it. She takes her time with me each visit, especially since I am terrified of needles, and allows me to lay down with each blood draw (her suggestion).
Describe your experience with Advanced Fertility Group.
Quiet office with smiling, friendly staff. They always make sure I understand the billing and have been great with billing my insurance. They make sure to get me in when I need to be seen, even if it is at a different location.
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
IUI was $320 because I paid with a check. Other costs were billed to my insurance, but my insurance does not pay for the IUI procedure.
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
35
Treated
2018
Success with this Doc
Yes
Treatment
2 Fertility Medications
Diagnosis
Anovulation
10
10
Dr Gentry is the first Dr who showed us any effort and confidence that he would indeed help us get pregnant; which happened, but unfortunately ended in miscarriage. I was originally referred to him and am forever grateful for that referral.... We prepared for IUI with Femara, Novarel and Progesterone as I was just not ovulating like I should've been. Tried 2 months of treatments and took a month off which Dr Gentry said sometimes when taking a month off the meds,
Sometimes, it's hard to get a call back from the front desk receptionist [Advanced Fertility Group]. It's only her which I understand can get busy, but there have been a few times I've had to follow up multiples times to get anyone to answer when trying to make a payment....I love Kayte. She is amazing and Dr Gentry is so lucky to have her as part of his staff. She goes out of her way and texts/calls to check up on you; even on the weekends when she isn't even obligated to check on her patients.
Age
35
Treated
2018
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
Anovulation
10
10
How was your experience with William Gentry at Advanced Fertility Group?
Dr Gentry is the first Dr who showed us any effort and confidence that he would indeed help us get pregnant; which happened, but unfortunately ended in miscarriage. I was originally referred to him and am forever grateful for that referral. I love how down to earth he is and that he truly tells it like it is regardless if it's something you need and/or want to hear. He is always optimistic and is more than determined to get you to the future you want.
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
Give him a chance and be patient with him as he is a very busy man but will do everything in his power to achieve the #1 goal you have always wanted.
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
Dr Gentry shows that he cares and he proves that by recommending the best advice and suggestions he feels is right for you and your family.
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
We prepared for IUI with Femara, Novarel and Progesterone as I was just not ovulating like I should've been. Tried 2 months of treatments and took a month off which Dr Gentry said sometimes when taking a month off the meds, it can sort of jump start your body to do what it's supposed to do in which my body did. I ovulated and got pregnant naturally on our own.
Describe your experience with your nurse at Advanced Fertility Group. (Assigned nurse: Kayte)
I love Kayte. She is amazing and Dr Gentry is so lucky to have her as part of his staff. She goes out of her way and texts/calls to check up on you; even on the weekends when she isn't even obligated to check on her patients. She in my opinion has become more of a friend than just a nurse. Besides my husband, she has been my rock through this whole process; even with having a miscarriage. She needs to know how amazing she is.
Describe your experience with Advanced Fertility Group.
Sometimes, it's hard to get a call back from the front desk receptionist. It's only her which I understand can get busy, but there have been a few times I've had to follow up multiples times to get anyone to answer when trying to make a payment.
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
Infertility is not cheap. Lets be real. But, with that being said, the costs weren't terrible considering they allow you to make payments as long as you are true to your word and truly make your payments on time and frequent. My husband and I have no issues with the amounts Dr Gentry's office has provided.
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9
8
Age
31
Treated
2018
Success with this Doc
No
Treatment
4 IUI
Diagnosis
Endometriosis
9
8
Dr. Gentry is very friendly and personable. He gives his opinion, but also lets you guide your own treatment plan. ... When I felt as though our initial plan wasn’t working he talked with me and we came up with a new plan. ... During my procedure he found and removed Stage 2 Endometriosis. ... He even called me personally to follow up on my ultrasound and bloodwork when his nurse was out of the office.
In order to speak with them [nurses] you have to leave a voicemail and they call you back same day or the next depending on urgency. ... I do not like that the phone line closes daily during lunch [Advanced Fertility Group] and you are not able to leave a voicemail during this time. Ultrasounds and bloodwork are first come/first serve in the morning so you never know how busy it is going to be. Most of the time I waited only 5-10 minutes, but one morning I waited 1.5 hours for my US and bloodwork.
Age
31
Treated
2018
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
4 IUI
Diagnosis
Endometriosis
9
8
How was your experience with William Gentry at Advanced Fertility Group?
Dr. Gentry is very warm and friendly. He is intelligent and supportive. He always answered all of my questions and gave me options, allowing me to be a part of my plan of care. When I felt as though our initial plan wasn’t working he talked with me and we came up with a new plan. He even called me personally to follow up on my ultrasound and bloodwork when his nurse was out of the office.
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
Be a part of your treatment plan. Research and ask questions to be best prepared
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
Dr. Gentry is very friendly and personable. He gives his opinion, but also lets you guide your own treatment plan.
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
At first, Dr. Gentry was 100% confident I would conceive without IVF, given I was unexplained infertility. He recommended I proceed with injectables and IUI (I had two previously before switching RE’s). When this IUI failed, I felt like something more needed to be done. Once I explained my irritable bladder, occasional severe cramps & mid-cycle bleeding, Dr. Gentry suggested an exploratory lap. During my procedure he found and removed Stage 2 Endometriosis. After this my husband and I wanted to try to conceive naturally. We tried on our own for two months and then with Clomid/timed intercourse the third month following surgery. When these failed, we did another IUI with injectables, which was also unsuccessful.
Describe your experience with the nursing staff at Advanced Fertility Group.
One of the nurses moved out of state so the Indy locations are currently understaffed. The nurses are friendly. In order to speak with them you have to leave a voicemail and they call you back same day or the next depending on urgency.
Describe your experience with Advanced Fertility Group.
The clinic staff is very friendly. I do not like that the phone line closes daily during lunch and you are not able to leave a voicemail during this time. Ultrasounds and bloodwork are first come/first serve in the morning so you never know how busy it is going to be. Most of the time I waited only 5-10 minutes, but one morning I waited 1.5 hours for my US and bloodwork.
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
My insurance did not cover any costs. I received 20% discount off of my IUI cycles for paying with a check (or cash), which made the cost around $1,500 not including medications.
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8
9
Age
34 - 37
Treated
2014 - 2017
Success with this Doc
Yes
Treatment
3 IUI, 2 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality, Unexplained, Other
8
9
Dr Gentry is very caring and conversational....he's great about going as far as you want to go, but I feel that sometimes he could have been a little more negative..Tested for blockage first, then surgery for endometriosis. Followed by natural cycles with pills When two of those failed, we tried natural with injections and ultrasound monitoring. When those failed we went to IUI, and tried that twice. Then two rounds of IVF, at which point he told me that I should consider donor eggs.
I would say the only weakness is the ultrasound times. They [Advanced Fertility Group] book everyone for the same time in the morning and then it becomes first come first served. It's not terrible, but on busy days it can get frustrating when people line jump...I loved one of them [nurses], the other was so-so. Not terrible, just not as compassionate.... Billing department is also great and straightforward....iui with meds was around 3,000 per cycle. ultrasounds were around 200. ivf ran around 12-16,000
Age
34 - 37
Treated
2014 - 2017
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 2 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality, Unexplained, Other
8
9
How was your experience with William Gentry at Advanced Fertility Group?
He's great about going as far as you want to go, but I feel that sometimes he could have been a little more negative. As in, don't just tell me that of course this will work, tell me that it might not!
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
Research beforehand, and know your chances. If your egg reserve is low, go right to IVF instead of IUI's. If you've had previous miscarriages, ask for an APS blood test before your IVF.
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
Dr Gentry is very caring and conversational.
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
Tested for blockage first, then surgery for endometriosis. Followed by natural cycles with pills When two of those failed, we tried natural with injections and ultrasound monitoring. When those failed we went to IUI, and tried that twice. Then two rounds of IVF, at which point he told me that I should consider donor eggs. He advised that we could keep trying with my eggs, but that we would spend a lot of money for unlikely results. The clinic worked with me and let me use a friend as a donor. First IVF with donor resulted in brief pregnancy, then failed. APS bloodwork done, another IVF this time with heparin therapy and success! Healthy baby girl born!
Describe your experience with the nursing staff at Advanced Fertility Group.
I loved one of them, the other was so-so. Not terrible, just not as compassionate. But the entire clinic was so happy for me when I had my positive result. Billing department is also great and straightforward.
Describe your experience with Advanced Fertility Group.
I would say the only weakness is the ultrasound times. They book everyone for the same time in the morning and then it becomes first come first served. It's not terrible, but on busy days it can get frustrating when people line jump.
Describe your experience with your monitoring appointments at Advanced Fertility Group.
Bit of a cattle call.
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
iui with meds was around 3,000 per cycle. ultrasounds were around 200. ivf ran around 12-16,000
Describe William Gentry's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Group.
He lets you choose. If you pick 2 he warns you that there is a potential for twins.
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2
3
Age
30 - 31
Treated
2014 - 2015
Success with this Doc
No
Treatment
9 IUI, Donor Sperm
Diagnosis
PCOS
2
3
Dr. Gentry is friendly and has a good sense of humor, but we didn't see him very often other than initial consultations (we tried 6 rounds of IUI with my wife and 3 rounds of IUI with me, all unsuccessful). He told us my wife would probably get pregnant within 3 tries but we never got an explanation or even a guess as to why we weren't successful after 3 tries.
The nursing staff [at Advanced Fertility Group] is for the most part very caring and friendly. They took time to answer my many questions and they were empathetic when things weren't working....The clinic is in Carmel. For ultrasounds and IUIs, they have you come in around 7:30 am and it's first-come, first-serve. There were some mornings where we waited 2 hours to get an ultrasound or IUI. I would have greatly preferred they schedule specific times for those appointments.
Age
30 - 31
Treated
2014 - 2015
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Graphic Designer
Order & Number of Docs Seen
1 Doc Seen
Treatment
9 IUI, Donor Sperm
Diagnosis
PCOS
2
3
How was your experience with William Gentry at Advanced Fertility Group?
Dr. Gentry is friendly and has a good sense of humor, but we didn't see him very often other than initial consultations (we tried 6 rounds of IUI with my wife and 3 rounds of IUI with me, all unsuccessful). He told us my wife would probably get pregnant within 3 tries but we never got an explanation or even a guess as to why we weren't successful after 3 tries. I felt like we had to do a lot of our own research. He also never brought up anything about lifestyle (smoking, eating, exercise, etc.). I don't necessarily want a doctor to harp on those things but I also feel like they should be brought up when trying to conceive.
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
Know that you'll be relying a lot on the nursing staff to answer questions. If you have an idea for something that might help your chances of getting pregnant, share it (for example, I asked if we could do 2 IUIs in 1 cycle and they let us do that).
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
After a few tries, I started feeling like they didn't really care if we got pregnant. Dr. Gentry said we would probably get my wife pregnant within 3 IUI cycles and we had 6 unsuccessful cycles with her, without any explanation about why it wasn't working. We also had 3 unsuccessful IUI cycles with me. We spent over $15,000 overall and have nothing to show for it.
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
For both my wife and I, we started with just clomid to help grow follicles and an HCG shot to promote ovulation, followed 1.5 days later by the IUI. With each subsequent IUI, we increased the clomid dosage and eventually added Gonal-F injections along with the clomid. After each IUI, we took progesterone to help with implantation and possibly prevent miscarriage. All 9 of our IUIs resulted in a negative pregnancy test.
Describe your experience with the nursing staff at Advanced Fertility Group.
The nursing staff is for the most part very caring and friendly. They took time to answer my many questions and they were empathetic when things weren't working.
Describe your experience with Advanced Fertility Group.
The clinic is in Carmel. For ultrasounds and IUIs, they have you come in around 7:30 am and it's first-come, first-serve. There were some mornings where we waited 2 hours to get an ultrasound or IUI. I would have greatly preferred they schedule specific times for those appointments.
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
Between 6 IUI's for my wife and 3 for me, we've spent around $15,000 (possibly more). The cost of each cycle depended on the amount of medication we needed. They do give a discount on procedures if you pay with cash or check.
What specific things went wrong at Advanced Fertility Group?
- Lost or damaged samples
Describe the specific things that went wrong at Advanced Fertility Group.
The first time we had sperm shipped to the clinic, apparently the delivery person delivered it to the wrong lab, so when we came in for our pre-IUI ultrasound, the nurse had to sit us down and tell us that they couldn't find our sperm. We were really nervous and angry since we couldn't get more shipped in time for the IUI. Luckily, they found the shipment that afternoon and we were able to do the procedure.
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Verified
This patient has provided documentation of treatment at this clinic.
6
6
Age
28 - 29
Treated
2013 - 2014
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Unexplained
6
6
Dr. Gentry is a wonderful doctor and really makes you feel calm through procedures. He was wonderful with talking us through options and weighing pros and cons we had not considered. I love that he personally called me when I showed concern after talking with a nurse about our outcomes of IUI...We started with just naturally trying with supplemental help. After two months of this method we switched to IUI route (due to beliefs we were not on board with IVF and Dr. Gentry did not push). With our IUI rounds we increased dosage and extremity of medicines used each cycle. Overall I was pleased with how they handled our case and our lack of funds trying the least expensive option first.
this facility [Advanced Fertility Group] is rather small so they have to outsource a few procedures and treatments...Nursing staff did 99% of the treatments in the office after the initial consultation so they were more doctors than nurses and these were the faces you always saw in the office. Most were friendly and kind allowing sensitivity to certain situations...This office always allowed us to do the least expensive treatment first. Also they allowed a discount depending on the payment option you chose.
Age
28 - 29
Treated
2013 - 2014
Success with this Doc
No
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Accountant
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
5 IUI
Diagnosis
Unexplained
6
6
How was your experience with William Gentry at Advanced Fertility Group?
Dr. Gentry is a wonderful doctor and really makes you feel calm through procedures. He was wonderful with talking us through options and weighing pros and cons we had not considered. I love that he personally called me when I showed concern after talking with a nurse about our outcomes of IUI.
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
Know your past and your numbers if you have had previous treatment. Also this facility is rather small so they have to outsource a few procedures and treatments.
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
Staff was always friendly and through a cycle Dr. Gentry personally called me multiple times on a Saturday just to discuss my options with an IUI cycle. I'll never forget him talking to me like a friend weighing our options.
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
We started with just naturally trying with supplemental help. After two months of this method we switched to IUI route (due to beliefs we were not on board with IVF and Dr. Gentry did not push). With our IUI rounds we increased dosage and extremity of medicines used each cycle. Overall I was pleased with how they handled our case and our lack of funds trying the least expensive option first.
Describe your experience with the nursing staff at Advanced Fertility Group.
Nursing staff did 99% of the treatments in the office after the initial consultation so they were more doctors than nurses and these were the faces you always saw in the office. Most were friendly and kind allowing sensitivity to certain situations.
Describe your experience with Advanced Fertility Group.
Small clinic so you feel like a person and not a number BUT small has its challenges with times of appointments, facilities ability to perform certain procedures, and overall diagnostics. The office is a little hard to navigate to within the building.
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
This office always allowed us to do the least expensive treatment first. Also they allowed a discount depending on the payment option you chose.
Describe William Gentry's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Group.
n/a
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Verified
This patient has provided documentation of treatment at this clinic.
8
8
Age
26 - 32
Treated
2012 - 2018
Success with this Doc
No
Treatment
10 IUI, 4 IVF, 4 Embryo Freezing
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality, Immunological
8
8
I did several things with Dr. Gentry from clomid, iui's and ivf. we changed things up several times to try and achieve the best outcome possible.... He was always very honesty with what he thought the outcome would be. was willing to run and test or procedures that I thought would be beneficial and if didn't agree he would explain why. he hasn't given up on me and feels we can still have success.... he always gave us the option or 1 or 2 and didn't push us 1 way or another
I have never had any issues with the clinic [Advanced Fertility Group-Indy]. they are all great and have a great process. the only down side is that Dr Gentry had another clinic and is only in town for 2 weeks at a time. this means all cycles are batch cycles but a lot of clinics do this.... The nurses were great. I saw them and talked with them on the phone a lot. they always answered my questions or got with the dr to get answers for me.
Age
26 - 32
Treated
2012 - 2018
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1st of 4 Docs
Treatment
10 IUI, 4 IVF, 4 Embryo Freezing
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Poor Egg Quality, Immunological
8
8
How was your experience with William Gentry at Advanced Fertility Group?
He was always very honesty with what he thought the outcome would be. was willing to run and test or procedures that I thought would be beneficial and if didn't agree he would explain why. he hasn't given up on me and feels we can still have success.
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
Dr. Gentry is great and to give him a shot
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
they were always able to get me in quickly to see dr. gentry when needed. they were quick to return phone calls. he would have conversation with you about things besides fertility stuff.
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
I did several things with Dr. Gentry from clomid, iui's and ivf. we changed things up several times to try and achieve the best outcome possible.
Describe your experience with the nursing staff at Advanced Fertility Group.
The nurses were great. I saw them and talked with them on the phone a lot. they always answered my questions or got with the dr to get answers for me.
Describe your experience with Advanced Fertility Group.
I have never had any issues with the clinic. they are all great and have a great process. the only down side is that Dr Gentry had another clinic and is only in town for 2 weeks at a time. this means all cycles are batch cycles but a lot of clinics do this
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
he is cheaper than most in town.
Describe William Gentry's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Group.
he always gave us the option or 1 or 2 and didn't push us 1 way or another
What specific things went wrong at Advanced Fertility Group?
- Failed to send your chart to another clinic
Describe the specific things that went wrong at Advanced Fertility Group.
there was a delay in my request to get my chart transferred to another clinic. it took about 2 weeks to get it done
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Verified
This patient has provided documentation of treatment at this clinic.
9
9
Age
31 - 33
Treated
2016 - 2018
Success with this Doc
Yes
Treatment
Fertility Medications
Diagnosis
Male Factor, PCOS, Other
9
9
Dr. Gentry has had several years experience with infertility. When we first went to him we thought I was going to be the problem. However our lives have changed so much now that it’s my husband is the problem. My husband had a Stem cell transplant that has left him sterile. We were lucky enough to have frozen semen but our only option is IVF.... Our first treatment option was IUI due to low motility. However, my husband was diagnosed with cancer again and had to have a stem cell transplant which has left him sterile.
They [Advanced Fertility Group] can be slow to respond because they have Dr. Gentry review the cases at the specific office. They do always get back to you though. Dr. Gentry has years of experience and has a good sense of humor too.... For IVF the cost is between $12,000-$15,000 IUI is under $700 Semen analysis is $150 Semen storage is $400/year... It can be difficult to get to see him since he has 3 office locations.... He treats each case as an individual person.
Age
31 - 33
Treated
2016 - 2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Male Factor, PCOS, Other
9
9
How was your experience with William Gentry at Advanced Fertility Group?
Dr. Gentry has had several years experience with infertility. When we first went to him we thought I was going to be the problem. However our lives have changed so much now that it’s my husband is the problem. My husband had a Stem cell transplant that has left him sterile. We were lucky enough to have frozen semen but our only option is IVF.
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
It can be difficult to get to see him since he has 3 office locations.
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
He treats each case as an individual person.
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
Our first treatment option was IUI due to low motility. However, my husband was diagnosed with cancer again and had to have a stem cell transplant which has left him sterile. We were able to save semen and when we contacted Dr. Gentry again he was willing to see us and reevaluate. I went through testing to make sure I was okay. Dr. Gentry even tried clomid and HCG for three months to see if my husband was still producing sperm. He found out that he is in fact sterile and our only option is IVF with our frozen semen.
Describe your experience with Advanced Fertility Group.
They can be slow to respond because they have Dr. Gentry review the cases at the specific office. They do always get back to you though. Dr. Gentry has years of experience and has a good sense of humor too.
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
For IVF the cost is between $12,000-$15,000
IUI is under $700
Semen analysis is $150
Semen storage is $400/year
Describe William Gentry's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Group.
Dr. Gentry will only transfer 3 embryos for each cycle. I am comfortable with that.
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8
8
Age
28 - 30
Treated
2016 - 2018
Success with this Doc
No
Treatment
10 Fertility Medications
Diagnosis
PCOS
8
8
He [Dr. Gentry] makes you feel important and shows compassion when speaking with you...He suggested different options of what could help. He also explained things in a way you can understand. When you had questions he is willing to sit there and listen until all is answered and you feel comfortable on what you asked. So I feel my experience is great with him...I had an ovarian drilling. As it sounds it seems like it cab ve very painful. Everyone is different but it actually wasn't bad at all. Just tend and sore in the areas the cut you at. This was to help eliminate cyst in the ovaries and help with ovulation. The strategy was that I was a good contender for this since fertility injections didn't help.
They [nursing staff at Advanced Fertility Group] help with what they can. They try their best to answer any questions for you. They communicate well for you to the doctor...The clinic is a small practice so I feel you are well taken care of. They are quick in getting you back for your appointment. If the doctor is going to be late they let you know right away and make sure you are comfortable.
Age
28 - 30
Treated
2016 - 2018
Success with this Doc
No
Race
Latino
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
10 Fertility Medications
Diagnosis
PCOS
8
8
How was your experience with William Gentry at Advanced Fertility Group?
He suggested different options of what could help. He also explained things in a way you can understand. When you had questions he is willing to sit there and listen until all is answered and you feel comfortable on what you asked. So I feel my experience is great with him.
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
Ask plenty of question so you get all the understanding you need.
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
He makes you feel important and shows compassion when speaking with you.
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
I had an ovarian drilling. As it sounds it seems like it cab ve very painful. Everyone is different but it actually wasn't bad at all. Just tend and sore in the areas the cut you at. This was to help eliminate cyst in the ovaries and help with ovulation. The strategy was that I was a good contender for this since fertility injections didn't help.
Describe your experience with the nursing staff at Advanced Fertility Group.
They help with what they can. They try their best to answer any questions for you. They communicate well for you to the doctor.
Describe your experience with Advanced Fertility Group.
The clinic is a small practice so I feel you are well taken care of. They are quick in getting you back for your appointment. If the doctor is going to be late they let you know right away and make sure you are comfortable.
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
My insurance isn't great so I have to pay a lot. Roughly $2000 just for injection process. They do expect to be paid before seeing him again they may let you go for about 1-2 with out paying but then will refuse after and eventually send you to collections.
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4
4
Age
35 - 38
Treated
2012 - 2015
Success with this Doc
No
Treatment
4 IUI
Diagnosis
Endometriosis, PCOS
4
4
Dr Gentry was very nice but we hardly saw him or spoke to him. He referred to me as his problem child... He wasn't there for any treatments I received. I only saw nurses or staff. He never did any of the call backs to talk with us about the treatments not working. He never addressed our concerns with our treatments. It would have been nice to have more day about treatments options...I feel as if they just keep doing the same treatments even after I expressed my thoughts and concerns.
I felt they [Adv Fert - Indy Penn Pkwy] really let us down. It's a hard jurney to be on and when you feel as if the doctor isn't apart of the treatments...[Nursing Staff] They where alright. They changed every time we went. Always a different nurse. The only staff that stayed the same was the ultrasound tech..I was never told any test results without asking. After my surgery they talked to my husband but didn't tell either of us much detail....
Age
35 - 38
Treated
2012 - 2015
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI
Diagnosis
Endometriosis, PCOS
4
4
How was your experience with William Gentry at Advanced Fertility Group?
Dr Gentry was very nice but we hardly saw him or spoke to him. He referred to me as his problem child. Not exactly sure how to take that. He wasn't there for any treatments I received. I only saw nurses or staff. He never did any of the call backs to talk with us about the treatments not working. He never addressed our concerns with our treatments. It would have been nice to have more day about treatments options.
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
Ask a lot of questions! I was never told any test results without asking. After my surgery they talked to my husband but didn't tell either of us much detail.
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
We only saw Dr Gentry at the consultation and for surgery and post-op.
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
I feel as if they just keep doing the same treatments even after I expressed my thoughts and concerns. By the time we'd finished our 4th fails iui. Our ins had run out so there was no other options for us. I would have like to be more in control of how we used the insurance money.
Describe your experience with the nursing staff at Advanced Fertility Group.
They where alright. They changed every time we went. Always a different nurse. The only staff that stayed the same was the ultrasound tech
Describe your experience with Advanced Fertility Group.
Ask a lot of questions! They never just have you information.
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
It was around $10,000.00
What specific things went wrong at Advanced Fertility Group?
- Failed to convey critical information
Describe the specific things that went wrong at Advanced Fertility Group.
I felt they really let us down. It's a hard jurney to be on and when you feel as if the doctor isn't apart of the treatments
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10
10
Age
42 - 44
Treated
2015 - 2017
Success with this Doc
Yes
Treatment
2 IUI, Donor Eggs, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
10
I saw Dr Gentry every time I had an appointment. He was always very positive and willing to let me try with my own eggs.... He has a great bedside manner. He was alway very positive and listened to what I wanted as a patient. I wish he would have given me my odds for IVF sooner and I wish I would have started that process sooner. He has a lot of compassion.... I had 3 IUIs one with a known sperm donor with femara and HCG trigger. Another one with a sperm donor, clomid and HCG trigger and the last with a sperm donor, clomid and HCG trigger.
Everyone at the clinic [Advanced Fertility Group] was very nice, very polite and very professional. They always seemed understanding and showed compassion and respect for my wishes. They were always responsive to my calls and my emails.... The IUIs including monitoring, office visits, ultrasounds and medications ran around $900 and the sperm was around $1100.... The nursing staff was always nice and always greeted me. They explained the processes very well and were always responsive.
Age
42 - 44
Treated
2015 - 2017
Success with this Doc
Yes
Race
Native American, Other
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, Donor Eggs, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
10
How was your experience with William Gentry at Advanced Fertility Group?
He has a great bedside manner. He was alway very positive and listened to what I wanted as a patient. I wish he would have given me my odds for IVF sooner and I wish I would have started that process sooner. He has a lot of compassion.
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
Make sure you know your odds of success for each procedure.
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
I saw Dr Gentry every time I had an appointment. He was always very positive and willing to let me try with my own eggs.
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
Timed cycles, medicated cycles and natural cycles. I had 3 IUIs one with a known sperm donor with femara and HCG trigger. Another one with a sperm donor, clomid and HCG trigger and the last with a sperm donor, clomid and HCG trigger.
Describe your experience with your nurse at Advanced Fertility Group. (Assigned nurse: Andrea)
The nursing staff was always nice and always greeted me. They explained the processes very well and were always responsive.
Describe your experience with Advanced Fertility Group.
Everyone at the clinic was very nice, very polite and very professional. They always seemed understanding and showed compassion and respect for my wishes. They were always responsive to my calls and my emails.
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
The IUIs including monitoring, office visits, ultrasounds and medications ran around $900 and the sperm was around $1100.
Describe William Gentry's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Group.
No comments, did not prep for egg retrieval or IVF.
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Verified
This patient has provided documentation of treatment at this clinic.
3
5
Age
21 - 25
Treated
2008 - 2012
Success with this Doc
?
Treatment
3 Fertility Medications
Diagnosis
Endometriosis, PCOS
3
5
Lupron and laproscopic surgery were used [by Dr. William Gentry] to unblock tubes, preserve fertility and reduce pain...He was way too concerned about long term fertility than acute issues. He wasnt as up front about potential side effects of my treatment on my daily life. He didnt seem as concerned as he should be about detrimental side effects the treatment was causeing me...I had a very poor reaction to treatment. I felt as though I was clear on my concerns and where I was personally in my life. Then no follow up happened.
Small warm waiting room [at Advanced Fertility Group]. Minimal wait times. Lack of communication once youre out of the clinic and at home. Everything was very clean but also very small. This could either make you feel more at home or congested depending on personal opinion...[nurses were] Effecient and blunt. Not particularly warm...I had a very poor reaction to treatment. I felt as though I was clear on my concerns and where I was personally in my life. Then no follow up happened.
Age
21 - 25
Treated
2008 - 2012
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 Fertility Medications
Diagnosis
Endometriosis, PCOS
3
5
How was your experience with William Gentry at Advanced Fertility Group?
He was way too concerned about long term fertility than acute issues. He wasnt as up front about potential side effects of my treatment on my daily life. He didnt seem as concerned as he should be about detrimental side effects the treatment was causeing me.
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
To rally and protect your day to day life while he is planning your long term fertility future.
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
He was very down to earth and warm.
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
Lupron and laproscopic surgery were used to unblock tubes, preserve fertility and reduce pain.
Describe your experience with the nursing staff at Advanced Fertility Group.
Effecient and blunt. Not particularly warm.
Describe your experience with Advanced Fertility Group.
Small warm waiting room. Minimal wait times. Lack of communication once youre out of the clinic and at home. Everything was very clean but also very small. This could either make you feel more at home or congested depending on personal opinion.
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
Fortunately do to endometriosis all of my costs were covered by insurance.
Describe William Gentry's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility Group.
I do not have any comments.
What specific things went wrong at Advanced Fertility Group?
- Failed to call with results
- Failed to consider drug intolerance
Describe the specific things that went wrong at Advanced Fertility Group.
I had a very poor reaction to treatment. I felt as though I was clear on my concerns and where I was personally in my life. Then no follow up happened.
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10
10
Age
35 - 36
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
Fertility Medications
Diagnosis
Endometriosis
10
10
He [Dr. Gentry] is an amazing physician...At my first visit after reviewing my medical history he set up an appointment for surgery because he didn’t want to waste anymore of our time like the first fertility doctor did. He knew what needed to be done and assured me he would take great care of me...Very compassionate physician who cares about his patient and their medical outcome...he completed a surgery I was told could not be done. When the scar tissue grew back from surgery he communicated with dr archer to help guide her through doing a repeat surgery to address scar tissue
[Advanced Fertility Group was] Very organized and compassionate team, worked with my insurance company to get the medical bills paid, worked with my schedule to schedule the surgical procedure, called to check up on me post-op and made everything as smoothly as possible since I live 3 hours away from the clinic...He [Dr. Gentry] is an amazing physician...At my first visit after reviewing my medical history he set up an appointment for surgery because he didn’t want to waste anymore of our time like the first fertility doctor did.
Age
35 - 36
Treated
2018 - 2019
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
Fertility Medications
Diagnosis
Endometriosis
10
10
How was your experience with William Gentry at Advanced Fertility Group?
Dr Gentry was a referral from Dr archer, he completed a surgery I was told could not be done. When the scar tissue grew back from surgery he communicated with dr archer to help guide her through doing a repeat surgery to address scar tissue
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
He is an amazing physician.
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
Very compassionate physician who cares about his patient and their medical outcome
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
At my first visit after reviewing my medical history he set up an appointment for surgery because he didn’t want to waste anymore of our time like the first fertility doctor did. He knew what needed to be done and assured me he would take great care of me.
Describe your experience with Advanced Fertility Group.
Very organized and compassionate team, worked with my insurance company to get the medical bills paid, worked with my schedule to schedule the surgical procedure, called to check up on me post-op and made everything as smoothly as possible since I live 3 hours away from the clinic
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
I only paid co pays for services
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9
10
Age
35
Treated
2018
Success with this Doc
?
Treatment
IUI
Diagnosis
Male Factor
9
10
Dr. Gentry is very professional and caring. He has many years of experience and is knowledgeable.... He is very knowledgeable and understanding of your situation. We have a long process ahead of us, but we know Dr. Gentry will be there for us.... We originally thought we could do IUI, but after sperm analysis, we have to do IVF. It has to be surgically removed from my partner.
[Advanced Fertility Group is] Easy to make appointments. They are confidential. Great communication. No weaknesses that I have run across. Always there for you when you need them. Promptly answer phones as well. No complaints here.... They [the nursing staff at Advanced Fertility group] are absolutely great. So compassionate. They know their stuff.... They laid out the cost very clearly. No surprises thus far.
Age
35
Treated
2018
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI
Diagnosis
Male Factor
9
10
How was your experience with William Gentry at Advanced Fertility Group?
He is very knowledgeable and understanding of your situation. We have a long process ahead of us, but we know Dr. Gentry will be there for us. We are saving to try to afford an IVF cycle. He and his office was very upfront about the costs of this.
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
To be open to options. Dr. Gentry will make the best recommendation for your situation.
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
Dr. Gentry is very professional and caring. He has many years of experience and is knowledgeable.
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
We originally thought we could do IUI, but after sperm analysis, we have to do IVF. It has to be surgically removed from my partner.
Describe your experience with the nursing staff at Advanced Fertility Group.
They are absolutely great. So compassionate. They know their stuff.
Describe your experience with Advanced Fertility Group.
Easy to make appointments. They are confidential. Great communication. No weaknesses that I have run across. Always there for you when you need them. Promptly answer phones as well. No complaints here.
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
They laid out the cost very clearly. No surprises thus far.
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10
10
Age
30
Treated
2015
Success with this Doc
?
Treatment
2 Fertility Medications
Diagnosis
Tubal Blockage, Unexplained
10
10
Doctor Gentry is very warm and caring. He took time to talk with us about our specific situation and was open to doing what made us comfortable.
His [Dr. Gentry's] staff is super friendly and personable. They always take an interest in our situation... That makes it feel less clinical.
Age
30
Treated
2015
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
Tubal Blockage, Unexplained
10
10
How was your experience with William Gentry at Advanced Fertility Group?
He is very friendly and kind. He always had a smile and is very optimistic. He listened to our problems and didn't second guess or diminish our experience. He has guided us along the way and has explained everything as we have gone along.
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
Don't wait to call, if you are having difficulty conceiving just make an appointment and talk it out with him. We waited 12 months and are sad we didn't call sooner.
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
Doctor Gentry is very warm and caring. He took time to talk with us about our specific situation and was open to doing what made us comfortable. His staff is super friendly and personable. They always take an interest in our situation.
Describe your experience with the nursing staff at Advanced Fertility Group.
They are all friendly and will call to follow up mid cycle to see if I have questions. They also always take an interest in our personal lives. That makes it feel less clinical.
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10
10
Age
30 - 32
Treated
2016 - 2018
Success with this Doc
No
Treatment
10 Fertility Medications
Diagnosis
Endometriosis, PCOS
10
10
Dr. Gentry listen to me. He looked through all result from previous doctors. He makes it feel like he knows you personally. He explained what the next step would be but money was the issue so we put it on hold. I have had 3 miscarriages and no children...Tried a few cycle with clomid and femara... we also did injections. My eggs looked good but didnt take. My husband also has a chromosome disorder so he recommends genetic testing on embryos. Financially is our problem.
Make it seem like they have know you for years [at Advanced Fertility Group]...Cost is expensive as expected. Wish they did payment plans in office...reat staff. Great office. Front desk lady can be rude but other than that everything was great. Only wish they could do payment plans. Everyone doesn't have thousands of dollars to spend monthly. My husband and I want to have a family so back but cant afford to keep spending thousands of dollars monthly.
Age
30 - 32
Treated
2016 - 2018
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
10 Fertility Medications
Diagnosis
Endometriosis, PCOS
10
10
How was your experience with William Gentry at Advanced Fertility Group?
Dr. Gentry listen to me. He looked through all result from previous doctors. He makes it feel like he knows you personally. He explained what the next step would be but money was the issue so we put it on hold. I have had 3 miscarriages and no children.
What's one piece of advice would you give a prospective patient of William Gentry at Advanced Fertility Group?
Keep doing what your doing. Offer payment plans. Treatment is expensive.
During treatment, were you treated like a number or a human with William Gentry at Advanced Fertility Group?
They listened to all of my concerns. All had time to talk.
Describe the protocols William Gentry used in your cycles at Advanced Fertility Group and their degree of success.
Tried a few cycle with clomid and femara... we also did injections. My eggs looked good but didnt take. My husband also has a chromosome disorder so he recommends genetic testing on embryos. Financially is our problem.
Describe your experience with the nursing staff at Advanced Fertility Group.
Make it seem like they have know you for years
Describe your experience with Advanced Fertility Group.
Great staff. Great office. Front desk lady can be rude but other than that everything was great. Only wish they could do payment plans. Everyone doesn't have thousands of dollars to spend monthly. My husband and I want to have a family so back but cant afford to keep spending thousands of dollars monthly.
Describe the costs associated with your care under William Gentry at Advanced Fertility Group.
Cost is expensive as expected. Wish they did payment plans in office.
What specific things went wrong at Advanced Fertility Group?
- Lost appointments
Describe the specific things that went wrong at Advanced Fertility Group.
None
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