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Advanced Fertility & Reproductive Endocrinology Institute

Rated 8.8
Strongly recommend: 51%Neutral: 48%Don't recommend: 1%8.8
51% strongly recommend
16 reviews
Operations
8.8
8.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.8
7.8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.1
9.1
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.1
8.1
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office
Visit clinic website

West Columbia
2324 Sunset Boulevard
West Columbia, SC 29169
803-939-1515

16 patient reviews

Most Recent
Strongly Recommend
51%
Neutral
48%
Don't Recommend
1%
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
9
NPS
7
Age 41
Unexplained
Black or African-American
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
10 IUI With Other Docs
Strongly Recommends
Neutral
Unsuccessful
Review of
I felt like she [Dr. Whitman-Elia] treated us like a human. She was very friendly and honest with us. We appreciated her for that. She also talked about her own family with us which made the whole situation even more personal and relaxing.... She did not give us any false hopes but worked with us as much as she could. She told us that we needed to do IVF but we were not financially ready for that process. So she let us try the IUI and worked with us throughout that process.
The front desk staff [Advanced Fertility] of the clinic were not as friendly as the nurses. They made it seem like it was just a job for them. The finance coordinator was not compassionate with working with. She just did the minimum to get us through. I did not feel comfortable with her at all.... Everyone in the nursing staff that we came in contact with were very friendly and caring.... Only thing that we did not like was the financial aspect of the whole situation.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
She was very friendly and honest the whole way through the part of the process we were in. She did not give us any false hopes but worked with us as much as she could. She told us that we needed to do IVF but we were not financially ready for that process. So she let us try the IUI and worked with us throughout that process. Even though she didn't recommend it, she was never negative towards it. She talked about being spiritual and that made us feel even more comfortable because we also believe in the power of God.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
I would let them know to go to her with their true feelings about what they are going through.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
I felt like she treated us like a human. She was very friendly and honest with us. We appreciated her for that. She also talked about her own family with us which made the whole situation even more personal and relaxing.
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute and their degree of success.
Like mentioned before, she recommended that we do IVF but out finances would not let us go that step. So she was in agreement to try the IUI cycles a few more time and told us to have faith that it will happen.
Describe your experience with the nursing staff at Advanced Fertility & Reproductive Endocrinology Institute.
Everyone in the nursing staff that we came in contact with were very friendly and caring.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute.
The front desk staff of the clinic were not as friendly as the nurses. They made it seem like it was just a job for them. The finance coordinator was not compassionate with working with. She just did the minimum to get us through. I did not feel comfortable with her at all.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute.
We were approved through the Department of Veterans Affairs for payments. The VA was paying 100% of the bill. But for some reason, we still had to pay $1600 before IVF could be done.
What specific things went wrong at Advanced Fertility & Reproductive Endocrinology Institute?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Advanced Fertility & Reproductive Endocrinology Institute.
Only thing that we did not like was the financial aspect of the whole situation. But overall things were great.
9
Doctor
Gail Whitman-Elia
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Advanced Fertility & Reproductive Endocrinology Institute
West Columbia
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
8
Age 36 - 37
4 Fertility Medications
Anovulation
PCOS
Latinx
Income $50K - $99K
2nd of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Not sure
Review of
She [Dr. Whitman-Elia] also found my thyroid to be on the lower end of normal and put me on Synthroid. She explained how important it was to have a good thyroid level when trying to conceive...She reviewed my previous records from my other Dr. She ordered an HSG to make sure my tubes were clear, a semen analysis to verify my husband's sperm was good. She started me on Femara and increased it to 10mg per cycle when I did not ovulate on lower doses. Dr. Whitman kept me on the 10mg dose for a couple of cycles with a trigger shot.
One cycle mid-cycle ultrasound was misread and trigger shot window was missed [at Advanced Fertility & Reproductive Endocrinology Institute]. I ran out of refills for a daily medication and had to make multiple calls to the office. Which led to having the wrong medication called into the pharmacy, wrong dose, wrong quantity. I have gotten conflicting information during ultrasounds asking if I was still taking a daily aspirin when I wasn't notified I should be taking it. I was referred to a different specialist and called ahead of time to have labs faxed over to a new office. After multiple calls, they said it was taken care of but when I went to my apt they had not received the lab results.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Like I addressed earlier, Dr. Whitman has always been compassionate and hopeful during this process. She has been positive and always been very informative about the treatment process and plan of care.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Write down your concerns and ask Dr. Whitman directly. If you have questions or concerns you can always call and ask to speak to a RN.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
DR Whitman has always been professional and very informative. She has been straight forward with providing me with adequate information and details. She has always taken the time to sit, listen, and address my concerns.
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute and their degree of success.
During our first consultation, we developed a plan of care. She reviewed my previous records from my other Dr. She ordered an HSG to make sure my tubes were clear, a semen analysis to verify my husband's sperm was good. She started me on Femara and increased it to 10mg per cycle when I did not ovulate on lower doses. Dr. Whitman kept me on the 10mg dose for a couple of cycles with a trigger shot. She also found my thyroid to be on the lower end of normal and put me on Synthroid. She explained how important it was to have a good thyroid level when trying to conceive. After a few months break from treatment for personal reasons I went back and described my symptoms and rechecked my labs and adjust meds per results. She has been thorough and I'm hopeful she will help up expand our family.
Describe your experience with the nursing staff at Advanced Fertility & Reproductive Endocrinology Institute.
From the beginning, I was concerned some of the staff would come in to do a mid-cycle ultrasound and they wouldn't introduce themselves. I wasn't sure if I was talking to a Medical Assitant or an actual Registered Nurse. I was in a very vulnerable position both emotionally and physically. (the mid-cycle are internal ultrasounds, legs up in the stirrups, light cover covering your bottom half). I would at least like to know your name. I was not sure who I could ask specific questions to. I was able to communicate with a Registered Nurse and did get clarification. I had issues with getting medication refills. I had multiple incidents where the wrong medication was sent to the pharmacy, the wrong dose, the wrong quantity. I eventually did call and speak with the manager and get my issue resolved. I have not had any further issues since that time.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute.
The Dr.'s are readily available if needed. The front/checkout staff has always been warm and welcoming. Appointments have been on time about 80% of the time. They do have a comfortable waiting room with WIFI that works the majority of the time. The facility is equipped to do the majority of test/procedures. I've had labs, HSG, ultrasounds, and consultations in one building. I would like the staff doing your procedures at least introduce themselves. I don't need a life story just a name and who you are would be nice. I don't want to ask you a question that is out of your scope of practice. I should add this has not been all staff just a couple people who have done this. It's such an emotional thing dealing with infertility and having a warm introduction can really ease the nerves.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute.
I have had two different insurances during my treatments. I have not had any problems with billing.
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility & Reproductive Endocrinology Institute.
No comments at this time. We have not discussed this option yet.
What specific things went wrong at Advanced Fertility & Reproductive Endocrinology Institute?
  • Failed to call in prescriptions to pharmacy
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Advanced Fertility & Reproductive Endocrinology Institute.
One cycle mid-cycle ultrasound was misread and trigger shot window was missed. I ran out of refills for a daily medication and had to make multiple calls to the office. Which led to having the wrong medication called into the pharmacy, wrong dose, wrong quantity. I have gotten conflicting information during ultrasounds asking if I was still taking a daily aspirin when I wasn't notified I should be taking it. I was referred to a different specialist and called ahead of time to have labs faxed over to a new office. After multiple calls, they said it was taken care of but when I went to my apt they had not received the lab results.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Advanced Fertility & Reproductive Endocrinology Institute
West Columbia
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
LGBTQ
2013 - 2018, Unsuccessful
NPS
10
NPS
10
Age 28 - 33
2 Fertility Medications
Black or African-American
Income $50K - $99K
1st of 2 Docs
2 IUI With Other Docs
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
Dr Whitman was very knowledgeable and passionate and caring. She explained what treatments would work best but when I couldn’t afford the recommended treatment gave me options for less expensive option but was honest that it has much lower success rate. She is a wonderful doctor...I was given blood panel work up and transvafinal ultra sound. After I was given commissions and advised to start taking on the 3rd day of my cycle and I came in for another blood panel and ultrasound on that day. I took a booster shot on the designated day and then came back in when advised to do the iui.
The nursing team [Advanced Fertility] kept me calm and always wished me baby dust And best wishes. They also explained everything they were doing during my visits and called to check on how I was feeling not only physically but emotionally.... I see a lot of clinics out of state that Offer a variety of programs That make ivf more affordable. As The wife in a homosexual relationship these alternatives are the only options we have to conceive and would like to see The clinic offer more variety of payment plans to achieve our dream. The clinic is very clean and everyone is nice and helpful very welcoming atmosphere
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Dr Whitman was very knowledgeable and passionate and caring. She explained what treatments would work best but when I couldn’t afford the recommended treatment gave me options for less expensive option but was honest that it has much lower success rate. She is a wonderful doctor
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Trust the process and Dr. Whitman
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
She took time to meet with me and y’all through the process and told me iui doesn’t have a high success rate but I couldn’t afford the i for process
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute and their degree of success.
I was given blood panel work up and transvafinal ultra sound. After I was given commissions and advised to start taking on the 3rd day of my cycle and I came in for another blood panel and ultrasound on that day. I took a booster shot on the designated day and then came back in when advised to do the iui. Followed up with a test two weeks later
Describe your experience with the nursing staff at Advanced Fertility & Reproductive Endocrinology Institute.
The nursing team kept me calm and always wished me baby dust And best wishes. They also explained everything they were doing during my visits and called to check on how I was feeling not only physically but emotionally.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute.
I see a lot of clinics out of state that Offer a variety of programs That make ivf more affordable. As The wife in a homosexual relationship these alternatives are the only options we have to conceive and would like to see The clinic offer more variety of payment plans to achieve our dream. The clinic is very clean and everyone is nice and helpful very welcoming atmosphere
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute.
I do not remember the exact Cost but it was very expensive and has been the cause of us not trying more options but would love to try again
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility & Reproductive Endocrinology Institute.
I have not used this process but hoping that I am afforded this opportunity soon
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Advanced Fertility & Reproductive Endocrinology Institute
West Columbia
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2016, Successful
NPS
7
NPS
8
Age 32 - 37
2 IVF
Male Factor
PCOS
Tubal Blockage
Immunological
Unexplained
Income $50K - $99K
Teacher
1st of 2 Docs
4 IUI With Other Docs
Neutral
Neutral
Successful
Review of
She [Dr. Gail Whitman-Elia] was very friendly yet informative. Her bedside manner is great. However, she told me I would be easy to get pregnant with IVF and that hasn't been the case. I have had 5 failed Ivfs ( 10 embryos)...after several failed cycles was reluctant to change protocol... During the procedure she is very calm and says encouraging words...1 ERA biopsy 1 PGD 2 FETS little different meds, also added blood thinner shots and acupuncture.
Around 5,000 for FET...Around 10,000-12,000 for IVF [at Advanced Fertility & Reproductive Endocrinology Institute]...Very friendly staff. Clinic is very welcoming and clean. It may take them a few days to call you back and several weeks to email you back due to the amount of patients. However, I would recommend this clinic. I feel the strengths out way the weakness...All the nurses were excellent. The IVF coordinator did not have the greatest personality. She did not give you the bad news very well.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
She is very compassionate, friendly and educated. During the procedure she is very calm and says encouraging words. She doesn't talk down to you. However, she can sometimes give you unrealistic expectations. Example: telling me I would most likely get pregnant with my first IVF. Also, after several failed cycles was reluctant to change protocol.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
It usually takes more cycles to have a baby then she tells you. Be patient ( very HARD).
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
She was very friendly yet informative. Her bedside manner is great. However, she told me I would be easy to get pregnant with IVF and that hasn't been the case. I have had 5 failed Ivfs ( 10 embryos).
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute and their degree of success.
3 iui's with dikey protocol 1 Fresh IVF with antagonist protocol with : Gonal-f, ldhcg, doxycycline at luteal day 1-7, Medrol @ luteal day 1-7, Progesterone oil 50mg luteal day 2-until 2 FETS similar protocol 1 Embryo retrieval ( can't remember protocol) 1 ERA biopsy 1 PGD 2 FETS little different meds, also added blood thinner shots and acupuncture.
Describe your experience with your nurse at Advanced Fertility & Reproductive Endocrinology Institute. (Assigned nurse: Judy)
All the nurses were excellent. The IVF coordinator did not have the greatest personality. She did not give you the bad news very well.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute.
Very friendly staff. Clinic is very welcoming and clean. It may take them a few days to call you back and several weeks to email you back due to the amount of patients. However, I would recommend this clinic. I feel the strengths out way the weakness.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute.
Around 5,000 for FET Around 10,000-12,000 for IVF Around 250 for consult Around 350 plus meds for iui's $250 for ultrasound
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility & Reproductive Endocrinology Institute.
My doctor did not want to put in more than 2 due to my age.
What specific things went wrong at Advanced Fertility & Reproductive Endocrinology Institute?
  • Lost appointments
Describe the specific things that went wrong at Advanced Fertility & Reproductive Endocrinology Institute.
I called to change my appointment and when I arrived for my appointment they had not changed it in the computer.
7
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
Advanced Fertility & Reproductive Endocrinology Institute
West Columbia
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
2016 - 2018, Unsuccessful
NPS
9
NPS
10
Age 31 - 33
3 IUI
PCOS
Black or African-American
Income $100K - $199K
Sales Representative
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
Gail Whitman-Elia strength was her communication, her will to try different medication to help us conceive. Gail Whitman weaknesses is i felt i was giving only two opinions iui or ivf , i felt i needed to be more examined to why iui is not working.... Dr Whitman has a humble sweet personality that made my husband and i feel comfortable. I felt like a human because it snowed how deeply she cared
[Advanced Fertility & Reproductive Endo Institute]Outstanding staff, great communication, excellent on getting to no there patient. The only weakness is somethings you have to reach out to thim for more information... Overall clean and friendly, they really care about your Fertility issues. Appointments are quickly. Weakness, Not as prompt, You might have to stay up on thim with info or concerns you might have. Dont leave if you have any questions, ask while your there.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Gail Whitman-Elia strength was her communication, her will to try different medication to help us conceive. Gail Whitman weaknesses is i felt i was giving only two opinions iui or ivf , i felt i needed to be more examined to why iui is not working.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Gail Whitman is a great caring Doctor, i Would recommend that the patient walking in knows what they want and all the options they might have, because you might not have all options told to you
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Dr Whitman has a humble sweet personality that made my husband and i feel comfortable. I felt like a human because it snowed how deeply she cared
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute and their degree of success.
In 2 cycles of iui i use levathyroxy, clomid, 250 ovidrel The 3rd cycle of Ovulate on all 3 cycles and failed to conceive all 3
Describe your experience with your nurse at Advanced Fertility & Reproductive Endocrinology Institute.
Outstanding staff, great communication, excellent on getting to no there patient. The only weakness is somethings you have to reach out to thim for more information
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute.
Overall clean and friendly, they really care about your Fertility issues. Appointments are quickly. Weakness, Not as prompt, You might have to stay up on thim with info or concerns you might have. Dont leave if you have any questions, ask while your there.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute.
400 iui costs
What specific things went wrong at Advanced Fertility & Reproductive Endocrinology Institute?
  • Lost paperwork
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Advanced Fertility & Reproductive Endocrinology Institute.
At one point i had a piece of paper work missing, i was going tobe Schedule for a procedure, i had to informed her i already had that process done.
9
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Advanced Fertility & Reproductive Endocrinology Institute
West Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Review of
2017 - 2018, Unknown Success
NPS
9
NPS
10
Age 39 - 40
3 IUI
Unexplained
Black or African-American
Income $50K - $99K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Review of
Dr. Whitman spoke carefully to my husband and I. She also used examples to make sure we understood everything. Dr. Whitman has great bedside manners. ... Dr. Whitman is always honest and I believe she wants to ensure all her patients are able to conceive. ... she suggested we use donor eggs. Now we are considering her advice. ... However the cost is $16,000 ... My husband and I had a good experience with Dr. Whitman
Sometimes I have too wait longer than expected because the clinic [Advanced Fertility & Reproductive Endocrinology Institute] is crowded. Overall the clinic is fine with great staff members, clean atmosphere, and a warm welcome. The doctors, nurses, and the people who take your blood is very professional. ... Heather and Emily [nurses] was thoughtful and kind. They also explained each step to me.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Dr. Whitman is always honest and I believe she wants to ensure all her patients are able to conceive. My husband and I had a good experience with Dr. Whitman, she suggested we use donor eggs. Now we are considering her advice.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
She is a fair individual and honest.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Dr. Whitman spoke carefully to my husband and I. She also used examples to make sure we understood everything. Dr. Whitman has great bedside manners.
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute and their degree of success.
Regarding my 3 IUI’s I was prescribed pills and a trigger shot.
Describe your experience with your nurse at Advanced Fertility & Reproductive Endocrinology Institute. (Assigned nurse: Heather )
Heather and Emily was thoughtful and kind. They also explained each step to me.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute.
Sometimes I have too wait longer than expected because the clinic is crowded. Overall the clinic is fine with great staff members, clean atmosphere, and a warm welcome. The doctors, nurses, and the people who take your blood is very professional.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute.
The price was expensive, our insurance didn’t cover anything. We are currently debating an egg donor suggested by Dr. Whitman. However the cost is $16,000 and we desperately want a baby but I have student loans which may stop us from getting a loan.
9
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Advanced Fertility & Reproductive Endocrinology Institute
West Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Review of
2013 - 2018, Unsuccessful
NPS
10
NPS
10
Age 31 - 36
1 IUI
Income $100K - $199K
Sales Representative
2nd of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
Our questions were answered and a plan set in action. We were pleased with her and the office. Dr Whitman was referred to us by friend. My friend is now going to her as well. She explained all the different treatments Ana where we should begin.... We started with iui because we had done the pills already with no success. She explained how to adminerster the shots. I went back in to make sure there were eggs. She told me to take the trigger shot and then I went back in on that Monday.
This [Advanced Fertility] is very clean and organized place. I have been to doctors visits as well as seminars. Everyone is friendly and there to help. The finical staff even meet my husband Ana I on a Saturday morning to discuss our options.... They were all very nice Ana accommodating.... It was around $2000.... Our questions were answered and a plan set in action. We were pleased with her [Dr. Whitman-Elia] and the office.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Our questions were answered and a plan set in action. We were pleased with her and the office. Dr Whitman was referred to us by friend. My friend is now going to her as well. She explained all the different treatments Ana where we should begin.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Be paintent. Some methods work and some don’t.
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute and their degree of success.
We started with iui because we had done the pills already with no success. She explained how to adminerster the shots. I went back in to make sure there were eggs. She told me to take the trigger shot and then I went back in on that Monday. 2 weeks later I went back in for a test and it was negative. My husband and I took a break. We started back again last year. We are still saving money at this point to move forward with IVF.
Describe your experience with the nursing staff at Advanced Fertility & Reproductive Endocrinology Institute.
They were all very nice Ana accommodating.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute.
This is very clean and organized place. I have been to doctors visits as well as seminars. Everyone is friendly and there to help. The finical staff even meet my husband Ana I on a Saturday morning to discuss our options.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute.
It was around $2000.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
10
Clinic
Advanced Fertility & Reproductive Endocrinology Institute
West Columbia
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Review of
2014 - 2018, Unknown Success
NPS
10
NPS
10
Age 37 - 41
Unexplained
Black or African-American
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
She [Dr. Gail Whitman-Elia] is an awesome provider. She does an excellent job. She was compassionate and very truthful about our situation. Never is she doubtful aboutmy getting pregnant. She givesus hope. When medication problems arised, she was quick to respond and fix the issue.... he told me that I would benefit from IVF but at the time we could not afford that treatment plan. She worked to make IUI for our needs. But was truthful in saying shedding recommend going that route.
The financial counselor [at Advanced Fertility and Reproductive Endocrinology Institute] did not under how the VA payments worked. That was very stressful for us. We had such a hard time explaining the processto her. The VA couldnt get her to understand the process. So that put our treatments on hold. She made us feel astjough she didnt want to dealwith VA payments.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
She is an awesome provider. She does an excellent job. She was compassionate and very truthful about our situation. Never is she doubtful aboutmy getting pregnant. She givesus hope. When medication problems arised, she was quick to respond and fix the issue.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
I would tell them to be truthful and honest about their situation so that the doctor can truly help them concieve.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
She was caring and very comfortable to talk with.
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute and their degree of success.
Well, I have unexplained infertility. She told me that I would benefit from IVF but at the time we could not afford that treatment plan. She worked to make IUI for our needs. But was truthful in saying shedding recommend going that route.
Describe your experience with your nurse at Advanced Fertility & Reproductive Endocrinology Institute.
Very caring and compassionate.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute.
The financial counselor did not under how the VA payments worked. That was very stressful for us. We had such a hard time explaining the processto her. The VA couldnt get her to understand the process. So that put our treatments on hold. She made us feel astjough she didnt want to dealwith VA payments.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute.
Our payments were made via Veterans Affairs.
What specific things went wrong at Advanced Fertility & Reproductive Endocrinology Institute?
  • Provided conflicting information
Describe the specific things that went wrong at Advanced Fertility & Reproductive Endocrinology Institute.
Our only problems were with the finance counselor working with me as a veteran.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility & Reproductive Endocrinology Institute
West Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
8
NPS
8
Age 39
1 IVF
Unexplained
Black or African-American
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
3 IUI With Other Docs
Neutral
Neutral
Unsuccessful
Review of
When my husband and I met with her [Dr. Whiteman-Elia] she laid it all out for us. She gave us hope and encouraged us to get started with treatments sooner than later because of my age....We were comfortable talking to her and asking questions.she is Very knowledgeable and she gave us hope! She explained things to us and kept US pretty much informed.The day before our retrieval she told us to pray for grade A eggs.
The clinics [Advanced Fert RE Institute] is state of the art! Everything from labs to procedures can be done under one roof...Tiffany Rn was awesome! We communicated via phone and email! She answered my questions and kept me informed....I don't know the ladies title. But she would call you back you to the back, she checked my vitals. Not very friendly . I had to speak to her first! None of staff wore name badges.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
We were comfortable talking to her and asking questions.she is Very knowledgeable and she gave us hope! She explained things to us and kept US pretty much informed.The day before our retrieval she told us to pray for grade A eggs.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Ask questions until you have clarity.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
When my husband and I met with her she laid it all out for us. She gave us hope and encouraged us to get started with treatments sooner than later because of my age.
Describe your experience with your nurse at Advanced Fertility & Reproductive Endocrinology Institute. (Assigned nurse: Tiffany)
Tiffany Rn was awesome! We communicated via phone and email! She answered my questions and kept me informed.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute.
The clinics is state of the art! Everything from labs to procedures can be done under one roof.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute.
I'm sorry I don't remember the exact price! My insurance paid some and so did we!
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility & Reproductive Endocrinology Institute.
Because of my age of 38 Dr Elia recommended multiple embryo transfer but we didn't make it to the transfer part
What specific things went wrong at Advanced Fertility & Reproductive Endocrinology Institute?
  • Failed to call with results
Describe the specific things that went wrong at Advanced Fertility & Reproductive Endocrinology Institute.
I don't know the ladies title. But she would call you back you to the back, she checked my vitals. Not very friendly . I had to speak to her first! None of staff wore name badges.
8
Doctor
Gail Whitman-Elia
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Advanced Fertility & Reproductive Endocrinology Institute
West Columbia
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Review of
2013 - 2016, Successful
NPS
10
NPS
10
Age 33 - 36
3 IVF
Anovulation
Male Factor
Black or African-American
Income $100K - $199K
Engineer
1st of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Whitman is the best. She is very professional and ensures her patients are taken care of. She ensures you are comfortable with every procedure and information given. Dr. Whitman is awesome. She gives hope when families feel hopeless....I went through IVF and did a freeze all of my embryos....2 embryos were transfer to give a better chance of implantation.
The clinic [Advanced Fertility] was awesome. The staff showed compassion from the time you walk through their doors. It doesn’t matter what questions you may have, they will answer. The staff made this process a lot easier for me....The entire nursing staff was wonderful....During the entire process, every single individual that worked for Dr. Whitman were extremely helpful and nice. She has one of the best staff. Dr. Whitman and her staff were awesome.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Dr. Whitman is the best. She is very professional and ensures her patients are taken care of. She ensures you are comfortable with every procedure and information given. Dr. Whitman is awesome. She gives hope when families feel hopeless.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
If there is anything you don’t understand about the process just ask. They will make you feel comfortable and answer any questions you may have.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
I was treated like I mattered. I never felt like I was just a number. During the entire process, every single individual that worked for Dr. Whitman were extremely helpful and nice. She has one of the best staff. Dr. Whitman and her staff were awesome.
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute and their degree of success.
I went through IVF and did a freeze all of my embryos.
Describe your experience with your nurse at Advanced Fertility & Reproductive Endocrinology Institute. (Assigned nurse: Judy Watson)
The entire nursing staff was wonderful. Judy Watson was great. She was the nurse I dealt with the majority of the time.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute.
The clinic was awesome. The staff showed compassion from the time you walk through their doors. It doesn’t matter what questions you may have, they will answer. The staff made this process a lot easier for me.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute.
I can’t remember the cost out of pocket but some of the cost was covered under my insurance at that time.
Describe Gail Whitman-Elia's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Fertility & Reproductive Endocrinology Institute.
2 embryos were transfer to give a better chance of implantation.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility & Reproductive Endocrinology Institute
West Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 35
1 IVF
Tubal Blockage
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
She [Dr. Gail Whitman-Elia] was the best. I can't say anything bad about her. She talked me through everything...She has the best heart. She is committed to her patients in all aspects no matter what. I cried she always made sure I was ok before I left the clinic. She called and checked or answered all my questions...she really cares. She is there with her heart...She helped us have our little miracle.
Every one [at Advanced Fertility & Reproductive Endocrinology Institute] was so caring to us always I never felt like a number there it was like home...I can't say anything other than they are the best . This clinic really cares for the patients. Holly explains everything in detail always. Shalonda is great at the front desk and the girl that takes the blood is great..She [Dr. Whitman-Elia] is committed to her patients in all aspects no matter what. I cried she always made sure I was ok before I left the clinic. She called and checked or answered all my questions.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
She has the best heart. She is committed to her patients in all aspects no matter what. I cried she always made sure I was ok before I left the clinic. She called and checked or answered all my questions.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
She is the best and she really cares. She is there with her heart not just for money
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
She was the best. I can't say anything bad about her. She talked me through everything. She helped us have our little miracle. I love her for that.
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute and their degree of success.
I can't remember
Describe your experience with the nursing staff at Advanced Fertility & Reproductive Endocrinology Institute.
Every one was so caring to us always I never felt like a number there it was like home.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute.
I can't say anything other than they are the best . This clinic really cares for the patients. Holly explains everything in detail always. Shalonda is great at the front desk and the girl that takes the blood is great
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility & Reproductive Endocrinology Institute
West Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
2013 - 2016, Unsuccessful
NPS
5
NPS
8
Age 29 - 32
Unexplained
European
Income $50K - $99K
Business Executive
2nd of 2 Docs
2 IUI With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
Review of
I would have like to have her [Dr. Gail Whitman-Elia] been more involved in the treatments. There wasn't a lot of involvement with her after the initial interview. She was nice and knowledgeable in the interview, and answered questions I had.... Didn't get to see her too often during IUI treatments. It was usually the nurses.
Nurses were great [at Advanced Fertility & Reproductive Endo Institute], but it would have been nice to see the same one for treatments to build a since of knowledge of my situation.... Offer more Doctors on staff. Be available on weekends. Very clean facility, nurses, and office staff were great. Blood work techs did a wonderful job. They really went above and beyond. They really did the best to make me feel taken care of.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
I would have like to have her been more involved in the treatments. There wasn't a lot of involvement with her after the initial interview. She was nice and knowledgeable in the interview, and answered questions I had.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Didn't get to see her too often during IUI treatments. It was usually the nurses.
Describe your experience with the nursing staff at Advanced Fertility & Reproductive Endocrinology Institute.
Nurses were great, but it would have been nice to see the same one for treatments to build a since of knowledge of my situation.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute.
Offer more Doctors on staff. Be available on weekends. Very clean facility, nurses, and office staff were great. Blood work techs did a wonderful job. They really went above and beyond. They really did the best to make me feel taken care of.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute.
I had to pay out of pocket for most of the treatment. My health insurance would only give a discount. I had to pay about 200 per shot.
5
Doctor
Gail Whitman-Elia
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
2 of 5
8
Clinic
Advanced Fertility & Reproductive Endocrinology Institute
West Columbia
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Review of
2017, Unsuccessful
NPS
8
NPS
9
Age 38
Male Factor
Black or African-American
Income $0 - $49K
Nurse or HC Services
1st of 3 Docs
3 IUI With Other Docs
Neutral
Strongly Recommends
Unsuccessful
Review of
She [Dr. Whitman-Elia] explained everything to let us know where the issue was.. bad great suggestions on what I next time should be. But it was more of a money issue with the ivy treatment... Very informative with the information and explained everything throughly.. madecgreat suggestion and what else needed to be done. Asked if we had any questions or thoughts. Told us what our next treatment should be.... Ask alotbof questions and get a second option if needed
Very informative and helpful.. very knowledgeable about all the treatments.. billing department [Advanced Fertility & Reproductive Endocrinology Institute] is also great and understanding . Very friendly and nice environment. Very compassionate and understanding...[Dr. Whitman-Elia was] Very informative with the information and explained everything throughly.. madecgreat suggestion and what else needed to be done
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Very informative with the information and explained everything throughly.. madecgreat suggestion and what else needed to be done. Asked if we had any questions or thoughts. Told us what our next treatment should be.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Ask alotbof questions and get a second option if needed
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
She explained everything to let us know where the issue was.. bad great suggestions on what I next time should be. But it was more of a money issue with the ivy treatment
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute and their degree of success.
Clinic and several iui . Treatments was successful
Describe your experience with the nursing staff at Advanced Fertility & Reproductive Endocrinology Institute.
Nursing staff was very friendly
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute.
Very informative and helpful.. very knowledgeable about all the treatments.. billing department is also great and understanding . Very friendly and nice environment. Very compassionate and understanding
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute.
Not sure
8
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Adaptability
5 of 5
9
Clinic
Advanced Fertility & Reproductive Endocrinology Institute
West Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
2018, Successful
NPS
10
NPS
10
Age 29
1 IUI
Poor Egg Quality
Uterine Fibroids
Black or African-American
Income $50K - $99K
Nurse or HC Services
3rd of 3 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr Whitman put me on a vitamin and supplement enrichment diet/regimen, that no doctor before her ever offered. And with that my body healed from the inside out and resulted in a successful iui.... Dr Whitman Elia is an amazing physician. From the very first appointment she made me feel comfortable and stress free. She took her time to explain what was and wasn’t an good idea for care. She told me she would find the underline problem and she did. After 6 iuis with no success Dr Whitman got me pregnant. Even though the pregnancy called for emergency surgery, Dr Whitman was there for me throughout the whole process
Amazing staff at Preg in West Columbia. I never felt like a number and the nurses and other staff memebers knew me by name which made me feel right at home and comfortable. Each staff member i met with during appointments would thoroughly explain what we they had to do.... ProtocolsDr Whitman put me on a vitamin and supplement enrichment diet/regimen, that no doctor before her ever offered. And with that my body healed from the inside out and resulted in a successful iui.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Dr Whitman Gail is a physician that goes above her means to ensure her patients receive the treatments and care they need. She allows allotted time to be sure she can explain every detail of each appointment.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Be ready to meet the angel doctor of West Columbia SC.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Dr Whitman Elia is an amazing physician. From the very first appointment she made me feel comfortable and stress free. She took her time to explain what was and wasn’t an good idea for care. She told me she would find the underline problem and she did. After 6 iuis with no success Dr Whitman got me pregnant. Even though the pregnancy called for emergency surgery, Dr Whitman was there for me throughout the whole process. She made sure i always get the care i need.
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute and their degree of success.
Dr Whitman put me on a vitamin and supplement enrichment diet/regimen, that no doctor before her ever offered. And with that my body healed from the inside out and resulted in a successful iui.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute.
Amazing staff at Preg in West Columbia. I never felt like a number and the nurses and other staff memebers knew me by name which made me feel right at home and comfortable. Each staff member i met with during appointments would thoroughly explain what we they had to do.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute.
The cost for care has been fairly reasonable.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility & Reproductive Endocrinology Institute
West Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
2014, Unsuccessful
NPS
4
NPS
6
Age 31
Male Factor
European
Income $50K - $99K
Teacher
1st of 2 Docs
2 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
I felt like she [Dr. Gail Whitman-Elia] came across with no sense of urgency. I was left with a lot of questions but I’m not sure if this was because I didn’t understand everything being my first time visiting a doctor like this or her approach. I also feel like she saw my age and said it wasn’t me, she checked my tubes but got no other information from me, before getting one specimen from my husband and then saying it was him.
It was not expensive [at Piedmont Reproductive Endo Group- W Columbia] I think to have my tubes tested it was about $80 and $20 for my husbands specimen sample. Other than that we only saw her [Dr. Gail Whitman-Elia] for a free consultation.... She stated the problem was my husband with a low sperm count and put him on a bunch of multi vitamins.
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
I felt like she came across with no sense of urgency. I was left with a lot of questions but I’m not sure if this was because I didn’t understand everything being my first time visiting a doctor like this or her approach. I also feel like she saw my age and said it wasn’t me, she checked my tubes but got no other information from me, before getting one specimen from my husband and then saying it was him.
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Do some research on everything and have questions ready.
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
She addressed us personally. I felt though that the urgency was not there and I left with a lot of questions.
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute and their degree of success.
She stated the problem was my husband with a low sperm count and put him on a bunch of multi vitamins.
Describe your experience with the nursing staff at Advanced Fertility & Reproductive Endocrinology Institute.
They are very friendly and welcoming.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute.
I have known and heard of several friend who went through her clinic with very successful results. Personally I feel our personalities were just on two different levels but I know of many who have had positive interactions with her.
Describe the costs associated with your care under Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute.
It was not expensive I think to have my tubes tested it was about $80 and $20 for my husbands specimen sample. Other than that we only saw her for a free consultation.
4
Doctor
Gail Whitman-Elia
NPS
Humanity
4 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
2 of 5
6
Clinic
Advanced Fertility & Reproductive Endocrinology Institute
West Columbia
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Review of
LGBTQ
2015 - 2016, Successful
NPS
10
NPS
10
Age 34 - 35
1 IUI
Donor Eggs
Surrogacy
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Review of
The doctor [Dr. Gail Whitman- Elia] was very through and explained every step of each procedure. She was always asking if I was comfortable during the procedures. She made sure we were very aware of the risks involved and took the time to answer all of our questions... I can not think of any things the care team [at Advanced Fertility and Reproductive Endocrinology Institute- West Columbia] could have done differently during our treatment course. They were always very up front and open. They were always very willing to answer all of our questions, no matter how crazy they may have been
I can not think of any things the care team [at Advanced Fertility and Reproductive Endocrinology Institute- West Columbia] could have done differently during our treatment course. They were always very up front and open. They were always very willing to answer all of our questions, no matter how crazy they may have been... The doctor [Dr. Gail Whitman- Elia] was very through and explained every step of each procedure. She was always asking if I was comfortable during the procedures. She made sure we were very aware of the risks involved and took the time to answer all of our questions
How was your experience with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
The doctor was very through and explained every step of each procedure. She was always asking if I was comfortable during the procedures. She made sure we were very aware of the risks involved and took the time to answer all of our questions
What's one piece of advice would you give a prospective patient of Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
Run as fast as you can to Dr. Whitman-Elia!
During treatment, were you treated like a number or a human with Gail Whitman-Elia at Advanced Fertility & Reproductive Endocrinology Institute?
They showed that they really cared about you and helping you have a successful pregnancy.
Describe the protocols Gail Whitman-Elia used in your cycles at Advanced Fertility & Reproductive Endocrinology Institute and their degree of success.
I honestly don't remember.
Describe your experience with Advanced Fertility & Reproductive Endocrinology Institute.
I can not think of any things the care team could have done differently during our treatment course. They were always very up front and open. They were always very willing to answer all of our questions, no matter how crazy they may have been.
10
Doctor
Gail Whitman-Elia
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Fertility & Reproductive Endocrinology Institute
West Columbia
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of

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