Describe your experience with Advanced Reproductive Medicine and Gynecology of Hawaii.
Strengths - state of the art office, fancy collateral (ice bags for meds), friendly staff.
Weaknesses - when you call, it is hard to get through on your first try, doctor and some of the nurse staff did not feel warm, always crowded so it does seem a little like they are herding cattle.
During treatment, were you treated like a number or a human with John Frattarelli at Advanced Reproductive Medicine and Gynecology of Hawaii?
While the office was always busy and there was always many patients waiting in the waiting area, the staff was very friendly and knew me by name. I liked coming to the office because I always felt hope that Dr. Frattarelli and his team would be able to help me. My favorite PA was Tricia who was always so thorough and had great bedside manner.
Describe your experience with your nurse at Advanced Reproductive Medicine and Gynecology of Hawaii. (Assigned nurse: Tricia, Ainsling, Anna)
Ainsling was my IVF Coordinator and she was very organized and had great follow through. I wouldn't say she was the most compassionate especially when she delivered the news that my IVF failed.
Tricia was the PA that did 2 out of 3 of my IUIs. She is AMAZING! Friendly, thorough, and caring. I wish she was my nurse for all treatments.
Anna did my 2nd IUI and I was not impressed. That round my husband has some kind of infection and they had to wash his sperm a second time which made the count less than 1 million. We had been told that normally they would like to see the sperm count to be over 4 million. Because the number was so low, I actually stopped Anna right before she did my procedure and asked her "Should we even do this today?" and she said "Well, it is a better chance than regular sex." She didn't even give us time to consult or discuss and proceeded with the IUI which failed. I asked the receptionist that going forward, I never wanted to be under her care. I did not feel like she cared about my well being and was just doing the procedures as it was her job duty.
What specific things went wrong at Advanced Reproductive Medicine and Gynecology of Hawaii?
- Canceled a cycle due to clinic error
- Scheduled the wrong procedure
How was your experience with John Frattarelli at Advanced Reproductive Medicine and Gynecology of Hawaii?
Dr. Frattarelli answered all of my questions prior to starting my treatment however, he is not the warmest so I never felt like I truly connected with him. Before I started my IVF treatment he found a mass in my uterus so we did a hysteroscopy to remove what turned out to be a polyp to insure that I had the best chance at success.
What did bother me is when the IVF treatment failed and I went in for my "discuss options" meeting with him. As you can imagine I was in a devastated and defeated state of mind. When I asked him what happened and why did the treatment not work, he immediately defaulted to my age (42) and the fact that I had endometriosis. The funny thing is that I never really knew that I had endometriosis and all of a sudden that was in my charts. I asked why he couldn't have done the surgery to remove the endometriosis prior to starting my IVF treatment and he said to me "I don't do that." No explanation, nothing. He immediately recommended that I go with donor eggs and that was pretty much the end of the conversation bc I am not ready to move to that option. I wished he showed a little more compassion given that this was my first round.
What's one piece of advice would you give a prospective patient of John Frattarelli at Advanced Reproductive Medicine and Gynecology of Hawaii?
Do you due diligence and shop around. Dr. Frattarelli has a state of the art office and all the frills but if you are looking for a doctor that is warm and fuzzy, he is not the one.
Describe the protocols John Frattarelli used in your cycles at Advanced Reproductive Medicine and Gynecology of Hawaii and their degree of success.
450/225 Gonal F
Produced 3 eggs, two of which produced embryos (7C and 6C cells), both were implanted, failed.
Describe the costs associated with your care under John Frattarelli at Advanced Reproductive Medicine and Gynecology of Hawaii.
Insurance covered a round but I still had to pay for the co-pay and medication. I believe it was around $6,000 that I had to pay for IVF. For IUI it was approx $400 for the first round and $1,000 each round for the next two rounds.
Describe John Frattarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine and Gynecology of Hawaii.