Advanced Reproductive Medicine & Gynecology of Hawaii

4 doctors work here

Rated 9.4
Strongly recommend: 82%Neutral: 7%Don't recommend: 11%9.4
82% strongly recommend
40 reviews
Operations
9.5
9.5
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.3
9.3
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.3
9.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.4
9.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.3
8.3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

Honolulu
1401 South Beretania St
Honolulu, HI 96814
Kailua Medical Arts
407 Uluniu Street
Kailua, HI 96734

40 patient reviews

2017 - 2018, Successful
NPS
10
NPS
10
Age 44 - 45
1 IVF
1 Embryo Freezing
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
Unexplained
Latinx
Income $50K - $99K
Operations
3rd of 3 Docs
7 IVF With Other Docs
7 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Anatte Karmon] suggested to have both (Last!) good embryos transferred so we could have higher chances...but we decided to have one other chance, considering we only had two...she's very thorough. clear, still friendly and professional. great doctor...She's the only one that saw at 44 of age a chance to find new explanations on why things were not working like nobody before even thought, and boom! we have now a pretty little baby girl. Some is being persistent, financial wise or helped, courageous, strong and focussed, some luck helps too, but you need for sure a great doctor, and that's Dr.Karmon
We only had a problem with a lab [at Advanced Reproductive Medicine and Gynecology of Hawaii] that came back negative and ended up being positive. On the third preg.test. I guess that was meant to be, machines fail and it could always happen...Jae Lee [nurse] is the greatest of all, but the whole team works peacefully, professionally and in complete harmony. Despite the stress, challenges and complications, there's Aloha Spirit all over. Clinic Errors
How was your experience with Anatte Karmon at Advanced Reproductive Medicine & Gynecology of Hawaii?
After 7 years trying to get a baby, three clinics, two countries, we were lucky enough to find Dr.Karmon. She was the only one in that long period of time, that saw the whole picture, was clear, realistic still with hope and candid manners. She's the only one that saw at 44 of age a chance to find new explanations on why things were not working like nobody before even thought, and boom! we have now a pretty little baby girl. Some is being persistent, financial wise or helped, courageous, strong and focussed, some luck helps too, but you need for sure a great doctor, and that's Dr.Karmon
What's one piece of advice would you give a prospective patient of Anatte Karmon at Advanced Reproductive Medicine & Gynecology of Hawaii?
She'll go over the whole thing, very detail oriented and would honestly and softly suggest options and give her wise advice. I'd say take it. It worked for us!
During treatment, were you treated like a number or a human with Anatte Karmon at Advanced Reproductive Medicine & Gynecology of Hawaii?
she's very thorough. clear, still friendly and professional. great doctor
Describe the protocols Anatte Karmon used in your cycles at Advanced Reproductive Medicine & Gynecology of Hawaii and their degree of success.
After many cycles, egg retrievals, fertilizations, pgd's etc etc we did with her only one more egg retrieval (we've had 3 frozen embryos tested at that time, but after way too many loses we wanted to be on the most possible safer side). It did not work and it was us suggesting no more retrievals and the next step accepted, offered before hand by Dr Karmon to study for possible polyps (one was there and was minimally invasively removed) and the great ERA study, to find out the need of extra or less hormones to be able con conceive in a fake cycle as far as I can explain it non-medically. Both things prepared the uterus and we were able to get pregnant. By month 3 you definitely need as well a good obgyn, specially if you are on the "considered" risk age for pregnancy.
Describe your experience with your nurse at Advanced Reproductive Medicine & Gynecology of Hawaii. (Assigned nurse: Jae Lee (IVF coordinator))
Jae Lee is the greatest of all, but the whole team works peacefully, professionally and in complete harmony. Despite the stress, challenges and complications, there's Aloha Spirit all over.
Describe your experience with Advanced Reproductive Medicine & Gynecology of Hawaii.
We only had a problem with a lab that came back negative and ended up being positive. On the third preg.test. I guess that was meant to be, machines fail and it could always happen. It helped us to show endurance and it ended up being something minor and accidental. The clinic has all strengths you can imagine and I cannot think on weaknesses. Dr.Karmon had a baby when we were taken care of, so Dr.Fratarelli took care of us once or twice. Although we've seen him only a couple of times just being sited at the waiting area, he was fully aware of our situation and medical procedures...meaning coordination is great as well.
Describe the costs associated with your care under Anatte Karmon at Advanced Reproductive Medicine & Gynecology of Hawaii.
have no idea and probably at this point that's a good thing
Describe Anatte Karmon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine & Gynecology of Hawaii.
The doctor suggested to have both (Last!) good embryos transferred so we could have higher chances...but we decided to have one other chance, considering we only had two. Now we have a healthy baby and a silver bullet on another pgd tested embryo for a last attempt to have another baby (hopefully soon)
What specific things went wrong at Advanced Reproductive Medicine & Gynecology of Hawaii?
  • Provided conflicting information
Describe the specific things that went wrong at Advanced Reproductive Medicine & Gynecology of Hawaii.
I've told that before, it was just a frustration that lasted 48 hs after our third pregnancy test that apparently came back negative. And then we had a phone call the next day to go and repeat the test, because it seemed the machine have had a mistake or wrong information and they wanted to make sure.
10
Doctor
Anatte Karmon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
10
Clinic
Advanced Reproductive Medicine & Gynecology of Hawaii
Kailua Medical Arts
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
2018, Successful
NPS
10
NPS
10
Age 26
PCOS
Income $50K - $99K
Sales Representative
2nd of 3 Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
DR JOHN Frattarelli is a well educated man that always welcomes you with a smile. when I first went to the clinic and was waiting in the waiting area he was passing by and unlike every other doctor where they just walk by makes eye contact and ignores you. DR frattarelli did just the complete opposite, he greeted me with a hello and a smile as he was just passing through the waiting room which made me feel extra comfortable and welcomed.
The nursing staffs [Advanced Reproductive Medicine & Gynecology] were just as awesome as DR john. they are all very helpful and so kind. they as well answers all your questions and concerns.... nothing for weakness because my experience was awesome with all the staffs. they always make sure you feel welcomed once you enter the clinic and on your way out. the clinic is very neat tidy and clean. lots of bathrooms which is awesome. they are fast and efficient.
How was your experience with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
DR JOHN Frattarelli is a well educated man that always welcomes you with a smile. when I first went to the clinic and was waiting in the waiting area he was passing by and unlike every other doctor where they just walk by makes eye contact and ignores you. DR frattarelli did just the complete opposite, he greeted me with a hello and a smile as he was just passing through the waiting room which made me feel extra comfortable and welcomed. as I got called to the back to meet him for the first time he again greeted me told me who he was even though I already knew who he was :) he went through my chart explained everything I had to do and the medications that I would be starting and when to start taking them as well as the side effects. he has answered all my questions and concerns before we departed. all around DR john frattarelli is awesome, despite the negative reviews I came across before going to his clinic that still did not stop me from going and I am so happy I did decide to go ahead a go with his clinic because him and his staffs has been nothing but good to me. thank you DR john frattarelli for all that you do for us women.
What's one piece of advice would you give a prospective patient of John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
you wont regret it!
During treatment, were you treated like a number or a human with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
human because DR JOHN first of all is amazing. HE's a well educated man. he had answered all my questions and concerns. he welcomes you with a smile and asks how are you today, or how is your day going. he always listens and never turns you away. he's amazing and has an amazing staff as well. I wish my wife and I didn't have to put our fertility journey on hold because of the expense. but as for right now we are just praying and wishing we could go back soon and finally have a little blessing or blessings of our own. as for right now we are amazingly blessed that we have each other.
Describe the protocols John Frattarelli used in your cycles at Advanced Reproductive Medicine & Gynecology of Hawaii and their degree of success.
I was getting treated for a IUI cycle. DR john wanted to do a mock cycle first to see how well ill respond with the medications such as clomid which was used to help me to ovulate and metformin which I had to take due to having PCOS. the mock cycle went very well my body was responding well to the medications and everything looked great which is what exactly doctor said. so he told me it was time to search for a donor for my next cycle the actual one where we would go ahead and do the IUI. unfortunately I did my next cycle with a different doctor. but over all my experience was great with DR JOHN FRATTARELLI!
Describe your experience with the nursing staff at Advanced Reproductive Medicine & Gynecology of Hawaii.
The nursing staffs were just as awesome as DR john. they are all very helpful and so kind. they as well answers all your questions and concerns.
Describe your experience with Advanced Reproductive Medicine & Gynecology of Hawaii.
nothing for weakness because my experience was awesome with all the staffs. they always make sure you feel welcomed once you enter the clinic and on your way out. the clinic is very neat tidy and clean. lots of bathrooms which is awesome. they are fast and efficient.
Describe the costs associated with your care under John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii.
for test and blood work it roughly came out to $700 something the donor was around $1000.00 and medications around $120-$150
10
Doctor
John Frattarelli
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Reproductive Medicine & Gynecology of Hawaii
Kailua Medical Arts
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
8
NPS
8
Age 36
1 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $100K - $199K
Lawyer
2nd of 2 Docs
5 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Very professional, but almost too professional. Dr. F [Dr. Frattarelli] clearly knows what he is doing and instills a sense of confidence - I felt confident he was doing the most he could to help us conceive. However, he does not have the personal bedside manner some other doctors have. One downside was that sometimes the sessions with Dr. F were fairly short so sometimes we would have to ask questions in order to get information we felt was important to us.
The amount of staff available and the organization means the whole operation [Advanced Repro Med] is very smooth and wait times are usually small. Overall its a very professional clinic. That is both its strength and its weakness. I would recommend it for people who really want to conceive as fast and safely as possible. Maybe not so much for someone who wants the care providers to also be a shoulder to cry on/take a more personal approach.
How was your experience with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
Very professional, but almost too professional. Dr. F clearly knows what he is doing and instills a sense of confidence - I felt confident he was doing the most he could to help us conceive. However, he does not have the personal bedside manner some other doctors have. One downside was that sometimes the sessions with Dr. F were fairly short so sometimes we would have to ask questions in order to get information we felt was important to us.
What's one piece of advice would you give a prospective patient of John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
Expect a very professional medical experience - don't expect the Dr. F to be your best friend and counselor.
Describe the protocols John Frattarelli used in your cycles at Advanced Reproductive Medicine & Gynecology of Hawaii and their degree of success.
Progesterone shots to stimulate egg growth before retrieval; estrogen pills and patch prior to embryo transfer to promote uterus lining growth.
Describe your experience with your nurse at Advanced Reproductive Medicine & Gynecology of Hawaii. (Assigned nurse: Laine, Lisa, Myra)
the nursing staff were always attentive and organized. The only downside was that after being assigned a nurse coordinator, we were then assigned a new one after a couple of weeks, and then another one a couple of weeks later. IT would have been nice to keep the same nurse coordinator throughout the process.
Describe your experience with Advanced Reproductive Medicine & Gynecology of Hawaii.
The amount of staff available and the organization means the whole operation is very smooth and wait times are usually small. Overall its a very professional clinic. That is both its strength and its weakness. I would recommend it for people who really want to conceive as fast and safely as possible. Maybe not so much for someone who wants the care providers to also be a shoulder to cry on/take a more personal approach.
Describe the costs associated with your care under John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii.
IVF cycle cost $3,800 after insurance payment, genetic testing cost $1,000 for one embryo, and initial cryo preservation cost $1,500
8
Doctor
John Frattarelli
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
8
Clinic
Advanced Reproductive Medicine & Gynecology of Hawaii
Kailua Medical Arts
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
6
NPS
6
Age 41 - 42
3 IUI
1 IVF
Endometriosis
Male Factor
Poor Egg Quality
Uterine Fibroids
East Asian
Income $100K - $199K
1st of 2 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I wished he [Dr. Frattarelli] showed a little more compassion given that this was my first round...has a state of the art office and all the frills but if you are looking for a doctor that is warm and fuzzy, he is not the one...He immediately recommended that I go with donor eggs and that was pretty much the end of the conversation bc I am not ready to move to that option...answered all of my questions prior to starting my treatment however, he is not the warmest so I never felt like I truly connected with him.
While the office [Advanced Reproductive Medicine and Gynecology of Hawaii] was always busy and there was always many patients waiting in the waiting area, the staff was very friendly and knew me by name...My favorite PA was Tricia who was always so thorough and had great bedside manner...Anna [nurse] did my 2nd IUI and I was not impressed. That round my husband has some kind of infection and they had to wash his sperm a second time which made the count less than 1 million.
How was your experience with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
Dr. Frattarelli answered all of my questions prior to starting my treatment however, he is not the warmest so I never felt like I truly connected with him. Before I started my IVF treatment he found a mass in my uterus so we did a hysteroscopy to remove what turned out to be a polyp to insure that I had the best chance at success. What did bother me is when the IVF treatment failed and I went in for my "discuss options" meeting with him. As you can imagine I was in a devastated and defeated state of mind. When I asked him what happened and why did the treatment not work, he immediately defaulted to my age (42) and the fact that I had endometriosis. The funny thing is that I never really knew that I had endometriosis and all of a sudden that was in my charts. I asked why he couldn't have done the surgery to remove the endometriosis prior to starting my IVF treatment and he said to me "I don't do that." No explanation, nothing. He immediately recommended that I go with donor eggs and that was pretty much the end of the conversation bc I am not ready to move to that option. I wished he showed a little more compassion given that this was my first round.
What's one piece of advice would you give a prospective patient of John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
Do you due diligence and shop around. Dr. Frattarelli has a state of the art office and all the frills but if you are looking for a doctor that is warm and fuzzy, he is not the one.
During treatment, were you treated like a number or a human with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
While the office was always busy and there was always many patients waiting in the waiting area, the staff was very friendly and knew me by name. I liked coming to the office because I always felt hope that Dr. Frattarelli and his team would be able to help me. My favorite PA was Tricia who was always so thorough and had great bedside manner.
Describe the protocols John Frattarelli used in your cycles at Advanced Reproductive Medicine & Gynecology of Hawaii and their degree of success.
Antagonist protocol 450/225 Gonal F Menopur Dexamethasone Estradiol Progesterone Produced 3 eggs, two of which produced embryos (7C and 6C cells), both were implanted, failed.
Describe your experience with your nurse at Advanced Reproductive Medicine & Gynecology of Hawaii. (Assigned nurse: Tricia, Ainsling, Anna)
Ainsling was my IVF Coordinator and she was very organized and had great follow through. I wouldn't say she was the most compassionate especially when she delivered the news that my IVF failed. Tricia was the PA that did 2 out of 3 of my IUIs. She is AMAZING! Friendly, thorough, and caring. I wish she was my nurse for all treatments. Anna did my 2nd IUI and I was not impressed. That round my husband has some kind of infection and they had to wash his sperm a second time which made the count less than 1 million. We had been told that normally they would like to see the sperm count to be over 4 million. Because the number was so low, I actually stopped Anna right before she did my procedure and asked her "Should we even do this today?" and she said "Well, it is a better chance than regular sex." She didn't even give us time to consult or discuss and proceeded with the IUI which failed. I asked the receptionist that going forward, I never wanted to be under her care. I did not feel like she cared about my well being and was just doing the procedures as it was her job duty.
Describe your experience with Advanced Reproductive Medicine & Gynecology of Hawaii.
Strengths - state of the art office, fancy collateral (ice bags for meds), friendly staff. Weaknesses - when you call, it is hard to get through on your first try, doctor and some of the nurse staff did not feel warm, always crowded so it does seem a little like they are herding cattle.
Describe the costs associated with your care under John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii.
Insurance covered a round but I still had to pay for the co-pay and medication. I believe it was around $6,000 that I had to pay for IVF. For IUI it was approx $400 for the first round and $1,000 each round for the next two rounds.
Describe John Frattarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine & Gynecology of Hawaii.
N/A
What specific things went wrong at Advanced Reproductive Medicine & Gynecology of Hawaii?
  • Canceled a cycle due to clinic error
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Advanced Reproductive Medicine & Gynecology of Hawaii.
I was supposed to start my treatment on a certain date but I could not because the date of my hysteroscopy was miscalculated so it extended out the day I could start my IVF. That was frustrating because I was all set to start and had to wait a few more weeks.
6
Doctor
John Frattarelli
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
4 of 5
6
Clinic
Advanced Reproductive Medicine & Gynecology of Hawaii
Kailua Medical Arts
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2016, Successful
NPS
10
NPS
10
Age 31
1 IVF
European
Income $50K - $99K
Doctor
3rd of 3 Docs
9 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Frattarelli made our experience positive. He explained everything and answered all questions we had. Like all things with unexplained infertility there will always be unknowns, he never made us feel like a lost cause but was open about known statistics of success. I found him to be trustworthy and kind. I was comfortable with him through our whole journey...He is an up front physician and takes a few minutes to warm up but this does not mean he doesn’t care. He is an amazing clinician and hopes for success of all.
The costs were around what I had researched online [at Advanced Reproductive Medicine and Gynecology of Hawaii]. They were upfront with the costs during consultation and also discussed the cost of the medications. All were as expected...Very responsive, communicate well always friendly, clinic environment is warm and inviting. Lots of natural light in lobby. My husband was comfortable there too. If you have questions ask, be honest and open. If they ever don’t have the answer, they will find someone who does. Love it there!
How was your experience with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
Dr. Frattarelli made our experience positive. He explained everything and answered all questions we had. Like all things with unexplained infertility there will always be unknowns, he never made us feel like a lost cause but was open about known statistics of success. I found him to be trustworthy and kind. I was comfortable with him through our whole journey.
What's one piece of advice would you give a prospective patient of John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
He is an up front physician and takes a few minutes to warm up but this does not mean he doesn’t care. He is an amazing clinician and hopes for success of all.
During treatment, were you treated like a number or a human with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
Dr Frattarelli is kind, knowledgeable and straightforward. He didn’t talk down but spoke in terms I could understand. Though he is incredibly busy, he never made us feel like he was hurried.
Describe your experience with your nurse at Advanced Reproductive Medicine & Gynecology of Hawaii.
Everyone in the clinic was Amazing from care coordination, to lab, to nurses, to front desk and billing. All around fantastic. They were always so busy there but they always made you feel like they were taking time for you.
Describe your experience with Advanced Reproductive Medicine & Gynecology of Hawaii.
Very responsive, communicate well always friendly, clinic environment is warm and inviting. Lots of natural light in lobby. My husband was comfortable there too. If you have questions ask, be honest and open. If they ever don’t have the answer, they will find someone who does. Love it there!
Describe the costs associated with your care under John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii.
The costs were around what I had researched online. They were upfront with the costs during consultation and also discussed the cost of the medications. All were as expected.
Describe John Frattarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine & Gynecology of Hawaii.
Dr. Frattarelli presented all the facts, success statistics, clinical experiences and risks of both single or two embryo transfer. I knew the safest option was a single transfer. He was amazing at answering questions and open to discussion. At the end, It really ended up being a decision made by my husband and I with his inputs.
10
Doctor
John Frattarelli
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Reproductive Medicine & Gynecology of Hawaii
Kailua Medical Arts
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2015, Unsuccessful
NPS
10
NPS
N/A
Age 40
1 IVF
Poor Egg Quality
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Unsuccessful
The one thing I do know is that Dr. Frattarelli to add on to my egg stimulation medication to try and increase egg quality. Every step of the way Dr. Frattarelli order medications and treatment to increase my chances for a positive outcome.... Kind compassionate physician that truly cares. About his patients and their individual needs, and addresses the emotional roller Costner I felt that I was on. Answered all of my question, and also being there giving great advice as to the next step.
The clinic [ARMG] is very informative, and is very honest. I did not see any weakness. My coordinator help a lot. She recognized that due to my egg quality did not result in a viable embryo transfer that I would be reembursted part of my up front payment.... From nursing staff to the phyician they were a warm empathetic practice. Every step of the process they truly made sure that I was informed, and helped me understand the process. With complete honesty. The one ivf treatment was an emotional process that helped me understand that it had failed due to egg quality.
How was your experience with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
Kind compassionate physician that truly cares. About his patients and their individual needs, and addresses the emotional roller Costner I felt that I was on. Answered all of my question, and also being there giving great advice as to the next step.
What's one piece of advice would you give a prospective patient of John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
I would say Dr. John Frattarelli is the only phycian I would go to.
During treatment, were you treated like a number or a human with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
From nursing staff to the phyician they were a warm empathetic practice. Every step of the process they truly made sure that I was informed, and helped me understand the process. With complete honesty. The one ivf treatment was an emotional process that helped me understand that it had failed due to egg quality. The physician was empatatic and informative in deciding to continue treatments and alternative options. At the time I chose to take a break, and emotional deal with how I felt. Now I'm both physically and emotionally stronger to take the step to try one more time using a donor egg.
Describe the protocols John Frattarelli used in your cycles at Advanced Reproductive Medicine & Gynecology of Hawaii and their degree of success.
I can't remember most of it step by step. The one thing I do know is that Dr. Frattarelli to add on to my egg stimulation medication to try and increase egg quality. Every step of the way Dr. Frattarelli order medications and treatment to increase my chances for a positive outcome.
Describe your experience with your nurse at Advanced Reproductive Medicine & Gynecology of Hawaii.
Kind, compassionate and. Very informative. They truly cared about my well being.
Describe your experience with Advanced Reproductive Medicine & Gynecology of Hawaii.
The clinic is very informative, and is very honest. I did not see any weakness. My coordinator help a lot. She recognized that due to my egg quality did not result in a viable embryo transfer that I would be reembursted part of my up front payment.
Describe your experience with your monitoring appointments at Advanced Reproductive Medicine & Gynecology of Hawaii.
Excellent
Describe the costs associated with your care under John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii.
7,000.00
Describe John Frattarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine & Gynecology of Hawaii.
I trust Dr. Fratterelli empatically and would follow his recommendation for what is best for me.
10
Doctor
John Frattarelli
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2014 - 2015, Successful
NPS
10
NPS
10
Age 33 - 34
1 IVF
PCOS
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. John Frattarelli always had a smile on his face at each appointment I had. He was honest, caring, and very compassionate. If I had a question he gave a honest answer. He explained at each visit what was going to happen next and I like that. As a patient I felt like I was a queen because I felt very comfortable at each appointment. I felt like I was more than a patient to then because the way they treat there patients.
The clinic [Advanced Reproductive Med and Gyn of HI] was always welcoming when you enter the door. The clinic is clean and all the staff has a smile on there face. They make you feel comfortable from the start. I recommend this clinic to anyone in a heartbeat.... Jae [a nurse] was always positive when I was communicating with her. Jae made sure that I understood what to do when I did my shots at home and always returned my call before the end of the day. Jae was always organized and educated.
How was your experience with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
Dr. John Frattarelli always had a smile on his face at each appointment I had. He was honest, caring, and very compassionate. If I had a question he gave a honest answer. He explained at each visit what was going to happen next and I like that. As a patient I felt like I was a queen because I felt very comfortable at each appointment. I felt like I was more than a patient to then because the way they treat there patients.
What's one piece of advice would you give a prospective patient of John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
You would not regret his services. He is so awesome!
During treatment, were you treated like a number or a human with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
All the staff was warm and welcoming to me and my family.
Describe the protocols John Frattarelli used in your cycles at Advanced Reproductive Medicine & Gynecology of Hawaii and their degree of success.
I had to do hormone shots. That was uncomfortable at first but it got easier. I did not have any side affects from any medication that I took. I always asked questions about everything. I had to fly to Oahu to do the transfer and they egg retrieval. I did a lot of ultrasounds and at every appointment I had the doctor explained everything that was going to be done.
Describe your experience with your nurse at Advanced Reproductive Medicine & Gynecology of Hawaii. (Assigned nurse: Jae lee)
Jae was always positive when I was communicating with her. Jae made sure that I understood what to do when I did my shots at home and always returned my call before the end of the day. Jae was always organized and educated.
Describe your experience with Advanced Reproductive Medicine & Gynecology of Hawaii.
The clinic was always welcoming when you enter the door. The clinic is clean and all the staff has a smile on there face. They make you feel comfortable from the start. I recommend this clinic to anyone in a heartbeat.
Describe the costs associated with your care under John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii.
The total out of pocket cost that I spent was about $6,000
Describe John Frattarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine & Gynecology of Hawaii.
My doctor said that he will only transfer 2 embryos because of the chances of me getting multiples. I wanted 3 but the doctor said 2 is good. I trust him.
10
Doctor
John Frattarelli
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Reproductive Medicine & Gynecology of Hawaii
Kailua Medical Arts
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2015, Unsuccessful
NPS
8
NPS
7
Age 30
1 IVF
Endometriosis
European
Native American
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Unsuccessful
He [Dr. John Frattarelli] did advise against mutilple embryo transfers to avoid multiple child due to his own experiences. He explained what he was doing, but I felt that he was not that knowledged on endometriosis and appropriate treatment for someone with it. It felt that our treatment was the same as others and we were not advised to do anything different because of it.
She [nurse at Advanced Reproductive Medicine and Gynecology of Hawaii] rushed through explanations, did not provide timely follow ups and we did not feel that we were properly informed of all aspects of treatment and so forth. We went in not knowing much about fertility treatments and left the same. We learned more afterwards from others than we did while at the clinic and with our nurse.
How was your experience with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
He was pleasant and friendly. He did advise against mutilple embryo transfers to avoid multiple child due to his own experiences. He explained what he was doing, but I felt that he was not that knowledged on endometriosis and appropriate treatment for someone with it. It felt that our treatment was the same as others and we were not advised to do anything different because of it.
What's one piece of advice would you give a prospective patient of John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
Do your own research beforehand, so that you can understand all options available to you by mutilple doctors. Reach out to others with a similar situation as you, to help obtain guidance and suggestions on treatments that worked and those that didn't. Don't rely solely on the doctor to know your own body and how you may or may not react emotionally. Make sure you have a support system in place ahead of time and have reasonable expectations.
During treatment, were you treated like a number or a human with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
The clinic was very busy each time we visited. Nurse assigned to us did not always follow up in a timely manner. When she explained injections and processes she rushed through them as if she was going through a script. We did not feel we got all of the proper information on what was happening and what we could/should do to help the process. (For example what over the counter medicines cannot be taken, the level of physical activity, foods etc.)
Describe the protocols John Frattarelli used in your cycles at Advanced Reproductive Medicine & Gynecology of Hawaii and their degree of success.
Due to my endometriosis and very few follicles, I was given the maximum doses of stimulation drugs. This also caused my endometriosis and ovaries to swell, which also brought on a lot of pain and discomfort. My body was stressed and I do not feel it was in the best position to produce eggs. We only had one to retrieve, which we did and transferred, however it did not implant. It all happened so fast, and I feel the treatment options hurt my body and ultimately our chances of success.
Describe your experience with your nurse at Advanced Reproductive Medicine & Gynecology of Hawaii.
She rushed through explanations, did not provide timely follow ups and we did not feel that we were properly informed of all aspects of treatment and so forth. We went in not knowing much about fertility treatments and left the same. We learned more afterwards from others than we did while at the clinic and with our nurse.
Describe your experience with Advanced Reproductive Medicine & Gynecology of Hawaii.
Very pleasant, peaceful environment. However it also had a look that felt very expensive and high tech, which made us feel they were professional but pricey.
Describe the costs associated with your care under John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii.
With insurance, around $5,000 out of pocket. However we also had travel expense, and it being Hawaii it was expensive staying overnight. We had about $5,000 additional in travel expenses as well.
What specific things went wrong at Advanced Reproductive Medicine & Gynecology of Hawaii?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
8
Doctor
John Frattarelli
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
3 of 5
7
Clinic
Advanced Reproductive Medicine & Gynecology of Hawaii
Kailua Medical Arts
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013, Successful
NPS
10
NPS
10
Age 41
1 IVF
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Frattarelli was terrific. I always felt like I understood what was happening from his explanations. Everything about all my procedures went as it should have - it could not have gone more perfectly - we were successful on our first IVF cycle with a healthy baby - delivered at age 41!... I felt like he was knowledgeable - an expert in his field for sure! We have been back to visit afterwards with our daughter. Even years after the procedure I ran into him and he remembered me!
The clinic [ARMG] is beautiful, clean, a very calming place to be throughout a process like this. Every appointment was ON TIME! Everyone is very friendly and helpful. The lab is on the premises so everything is all done in one place.... She [nurse] was like a big sister to me during the whole process, holding my hand. I asked a million questions, emailed her a million questions and never made to feel like a bother at all. She was very supportive. I kept in touch with her throughout the pregnancy and when our baby was born.
How was your experience with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
Dr. Frattarelli was terrific. I always felt like I understood what was happening from his explanations. Everything about all my procedures went as it should have - it could not have gone more perfectly - we were successful on our first IVF cycle with a healthy baby - delivered at age 41! Every appointment was on time - unheard of in most doctor’s offices. I felt like he was knowledgeable - an expert in his field for sure! We have been back to visit afterwards with our daughter. Even years after the procedure I ran into him and he remembered me!
What's one piece of advice would you give a prospective patient of John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
You are in the best hands - just follow all their directions, do what they tell you - and be positive! You are being treated by someone who has been through this process himself!
During treatment, were you treated like a number or a human with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
Everyone at the clinic was so personable, respectful, professional, and supportive.
Describe the protocols John Frattarelli used in your cycles at Advanced Reproductive Medicine & Gynecology of Hawaii and their degree of success.
I first had a consult and my husband & I were sent fir tests. Upon review of those results it was determined IVF would be the best course of action. I began my visits and started my injections (it was a few years ago so I can’t recall the specific names of the medications off hand, but I believe it was aggressive. I visited the office several times to be monitored and everything was progressing as it was supposed to through every step. The day before my egg retrieval he predicted I would get 10 eggs and that’s exactly what we got! ICSI was used resulting in 6 embryos. On the day of the embryo transfer, I was shown a picture of 2 on the computer screen. Of one, he told me, “It doesn’t get to look any better than that,” and the other was pretty good too. We were going to give the other 4 embryos one more day to see if they would develop to a quality good enough to freeze (in case the embryo transfer did not result in a pregnancy/birth). The 2 embryos were transferred and we had a healthy baby girl. I was 41 when she was born.
Describe your experience with your nurse at Advanced Reproductive Medicine & Gynecology of Hawaii. (Assigned nurse: Roisin)
She was like a big sister to me during the whole process, holding my hand. I asked a million questions, emailed her a million questions and never made to feel like a bother at all. She was very supportive. I kept in touch with her throughout the pregnancy and when our baby was born.
Describe your experience with Advanced Reproductive Medicine & Gynecology of Hawaii.
The clinic is beautiful, clean, a very calming place to be throughout a process like this. Every appointment was ON TIME! Everyone is very friendly and helpful. The lab is on the premises so everything is all done in one place.
Describe the costs associated with your care under John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii.
My insurance paid almost everything, including flights to Honolulu (I lived on a neighbor island).
10
Doctor
John Frattarelli
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Reproductive Medicine & Gynecology of Hawaii
Kailua Medical Arts
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013, Successful
NPS
10
NPS
10
Age 33
2 IUI
1 IVF
Male Factor
Recurrent Pregnancy Loss
European
Income $50K - $99K
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Frattarelli] is patient, warm and kind. He makes you feel comfortable and clearly explains treatment options and his honest opinion on success. I trusted him throughout the process completely!... Due to our situation, husband low count, slow and questionable quality swimmers, dr. F suggested IVf. My husband and i wanted to instead try iui, our insurance, tricare, does not cover infertility treatment, due to cost. We tried two rounds of iui with myself being stimulated with no luck.
The staff [Advanced Repro Med] knew my name when i walked in and created me warmly.... Strengths: i feel they are very through and give very individualized treatment. They were expanding as i left so hope they have still kept the very personal care and touch i knew them to have. I honestly can not think of a weakness...my hubby said the tv in the men’s “room” did work so if it’s still out of order perhaps that... Our fresh cycle with out medications cost us roughly 11k. The following frozen cycle was around $5k
How was your experience with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
He is patient, warm and kind. He makes you feel comfortable and clearly explains treatment options and his honest opinion on success. I trusted him throughout the process completely! He seems to truly love his job and maleomg dreams come true. I felt like he was cheering us on and doing everything in his power to help us have a child.
What's one piece of advice would you give a prospective patient of John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
Go on with an open mind. Ask tons of questions and trust the process and the dr...if it’s dr. John!
During treatment, were you treated like a number or a human with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
The staff knew my name when i walked in and created me warmly. I never felt rushed or uncomfortable with any of my treatment. Dr fraterelli takes the time to explain treatment options and what would be best for the individual. I genuinely feel like he loves his job of making families come true!
Describe the protocols John Frattarelli used in your cycles at Advanced Reproductive Medicine & Gynecology of Hawaii and their degree of success.
Due to our situation, husband low count, slow and questionable quality swimmers, dr. F suggested IVf. My husband and i wanted to instead try iui, our insurance, tricare, does not cover infertility treatment, due to cost. We tried two rounds of iui with myself being stimulated with no luck. (Dr. F was right...:)) We we’re now ready to listen to put our treatment completely on his hands. Ivf. Stimmed on follistem with no complications. Retrieved 23 eggs 13 made it to embryos. We did a fresh 5 day transfer with no baby. Frozen transfer i don’t recall total portocall but know i took shots in my stomach i believe and the progesterone shots daily. We now have an amazing little boy from this cycle!
Describe your experience with your nurse at Advanced Reproductive Medicine & Gynecology of Hawaii. (Assigned nurse: Rosheen)
There are no words for this woman...she cried with me, she celebrated with me, she held my hand when my husband was deployed and wasn’t there for the transfer. This woman is an angel and will forever hold a special place in my heart!
Describe your experience with Advanced Reproductive Medicine & Gynecology of Hawaii.
Strengths: i feel they are very through and give very individualized treatment. They were expanding as i left so hope they have still kept the very personal care and touch i knew them to have. I honestly can not think of a weakness...my hubby said the tv in the men’s “room” did work so if it’s still out of order perhaps that..lol
Describe the costs associated with your care under John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii.
Our fresh cycle with out medications cost us roughly 11k. The following frozen cycle was around $5k
Describe John Frattarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine & Gynecology of Hawaii.
Due to my history for recurrent loss, our age, no other children, and acceptance of the possibility for multiples, dr f transferred two embryos on both the fresh and frozen transfers
10
Doctor
John Frattarelli
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Advanced Reproductive Medicine & Gynecology of Hawaii
Kailua Medical Arts
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
10
NPS
10
Age 36 - 38
1 IVF
Male Factor
Unexplained
Income $100K - $199K
Business Executive
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. John Frattarelli] recommended transferring 2 of the untested embryos which resulted in both implanting but resulted in a vanishing twin. He educated us as to why that may have occured. The other embryo resulted in having trisomy 13 and severe abnormalities resulting in a loss after 18 weeks. My 2nd transfer was with 1 tested embryo but miscarried after 6 weeks. I was pleased with his approach but saddened that it didn’t succeed
[Advanced Reproductive Medicine and Gynecology of Hawaii is a] Very great clinic where everything throughout the process (ultrasounds, blood work, retrieval and transfer) was handled at which makes it more convenient. Environment is very nice and clean. Parking is also validated...They [nurses] are great communicators and very compassionate and helpful...He [Dr. Frattarelli] was understanding of our infertility struggle and very helpful throughout the process
How was your experience with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
He was a better communicator and very informative compared to my previous fertility doctor. He also detailed the risks and recommendations throughout the process so we had an understanding of what to expect and help us cope with our losses
What's one piece of advice would you give a prospective patient of John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
Remain hopeful and trust the process he recommends you follow
During treatment, were you treated like a number or a human with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
He was understanding of our infertility struggle and very helpful throughout the process
Describe your experience with your nurse at Advanced Reproductive Medicine & Gynecology of Hawaii. (Assigned nurse: Taylor S.)
They are great communicators and very compassionate and helpful
Describe your experience with Advanced Reproductive Medicine & Gynecology of Hawaii.
Very great clinic where everything throughout the process (ultrasounds, blood work, retrieval and transfer) was handled at which makes it more convenient. Environment is very nice and clean. Parking is also validated
Describe the costs associated with your care under John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii.
IVF retrieval was covered by my insurance. Th transfer was at a reasonable cost and included majority of the medications. Reasonable cost for the embryo cyropreservation and genetic screening as well
Describe John Frattarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine & Gynecology of Hawaii.
Dr recommended transferring 2 of the untested embryos which resulted in both implanting but resulted in a vanishing twin. He educated us as to why that may have occured. The other embryo resulted in having trisomy 13 and severe abnormalities resulting in a loss after 18 weeks. My 2nd transfer was with 1 tested embryo but miscarried after 6 weeks. I was pleased with his approach but saddened that it didn’t succeed
10
Doctor
John Frattarelli
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Reproductive Medicine & Gynecology of Hawaii
Kailua Medical Arts
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2015 - 2019, Unknown Success
NPS
8
NPS
10
Age 39 - 43
1 IVF
Donor Eggs
East Asian
Income $100K - $199K
1st of 2 Docs
Donor Eggs With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Not much empathy when transfers failed or lining wasn’t getting thick enough. Sometimes I felt like he was trying to redirect me to other options, ie surrogacy. ... Dr. Fratteralli is very educated about the ivf process. However sometimes I felt just like a number because all my embryo transferred have failed thus far. ... So far 4 embryo transferred with 1 bfp that resulted in miscarriage. Getting ready for my next cycle.
My coordinator had the wrong transfer dates on my calendar. ... I had no problems with monitoring appointments. Sometimes they were running late but that happens anywhere. ... Staff is very efficient and organized. They also have several offices throughout the state of Hawai’i. They respond via email or phone call. The only “weakness” would be their main clinic is on Oahu, so outer islanders still have to pay for travel expenses. But the clinic will try and accommodate your schedule.
How was your experience with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
Dr. Fratteralli is very educated about the ivf process. However sometimes I felt just like a number because all my embryo transferred have failed thus far. But his support staff is great and very efficient.
What's one piece of advice would you give a prospective patient of John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
Don’t be afraid to ask questions. If you’re still unclear, his support staff will help you.
During treatment, were you treated like a number or a human with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
Not much empathy when transfers failed or lining wasn’t getting thick enough. Sometimes I felt like he was trying to redirect me to other options, ie surrogacy.
Describe the protocols John Frattarelli used in your cycles at Advanced Reproductive Medicine & Gynecology of Hawaii and their degree of success.
Did ivf transfer with my own embryos that failed in 2015. Currently doing ivf with donor eggs with the Assured Refund Plan. So far 4 embryo transferred with 1 bfp that resulted in miscarriage. Getting ready for my next cycle.
Describe your experience with your nurse at Advanced Reproductive Medicine & Gynecology of Hawaii. (Assigned nurse: Tiare Browm)
Very efficient.
Describe your experience with Advanced Reproductive Medicine & Gynecology of Hawaii.
Staff is very efficient and organized. They also have several offices throughout the state of Hawai’i. They respond via email or phone call. The only “weakness” would be their main clinic is on Oahu, so outer islanders still have to pay for travel expenses. But the clinic will try and accommodate your schedule.
Describe your experience with your monitoring appointments at Advanced Reproductive Medicine & Gynecology of Hawaii.
I had no problems with monitoring appointments. Sometimes they were running late but that happens anywhere.
Describe the costs associated with your care under John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii.
First round, my insurance covered 80%. This time with the Assured Refund Plan, 100% out of pocket.
Describe John Frattarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine & Gynecology of Hawaii.
Yes, because of my history of an incompetent cervix, he recommended transferring only 1 embryo.
What specific things went wrong at Advanced Reproductive Medicine & Gynecology of Hawaii?
  • Failed to convey critical information
Describe the specific things that went wrong at Advanced Reproductive Medicine & Gynecology of Hawaii.
My coordinator had the wrong transfer dates on my calendar.
8
Doctor
John Frattarelli
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Advanced Reproductive Medicine & Gynecology of Hawaii
Kailua Medical Arts
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
9
NPS
10
Age 33 - 35
Unexplained
European
Income $100K - $199K
Marketer or PR
1st of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
My experience has been positive with Dr. Frattarelli although I haven’t had a successful pregnancy yet. He is very knowledgeable about infertility treatments. He is available for appointments or phone calls to discuss any concerns I had....Started with Clomid and TI for a few cycles then switched to Femara and iui with trigger shot. No successful pregnancy so far.... I was always given as much time as I needed to have my questions answered.
I was always given as much time as I needed to have my questions answered. I feel like all the staff [Advanced Repro Med and Gyn of HI] really care....Strengths are appointments are easy to get and they have validated parking. Weaknesses are that the phone isn’t always answered and your voicemail might not be returned so you have to call back another time.... I went to my pharmacy and my prescription wasn’t called in, so I had to call the doctors office to remind them to order it.
How was your experience with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
My experience has been positive with Dr. Frattarelli although I haven’t had a successful pregnancy yet. He is very knowledgeable about infertility treatments. He is available for appointments or phone calls to discuss any concerns I had.
What's one piece of advice would you give a prospective patient of John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
Don’t be afraid to ask questions or speak up if you have any concerns.
During treatment, were you treated like a number or a human with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
I was always given as much time as I needed to have my questions answered. I feel like all the staff really care.
Describe the protocols John Frattarelli used in your cycles at Advanced Reproductive Medicine & Gynecology of Hawaii and their degree of success.
Started with Clomid and TI for a few cycles then switched to Femara and iui with trigger shot. No successful pregnancy so far.
Describe your experience with the nursing staff at Advanced Reproductive Medicine & Gynecology of Hawaii.
Strengths are they are very compassionate and informative. Weaknesses are sometimes they are very busy and you may have to wait before your appointment.
Describe your experience with Advanced Reproductive Medicine & Gynecology of Hawaii.
Strengths are appointments are easy to get and they have validated parking. Weaknesses are that the phone isn’t always answered and your voicemail might not be returned so you have to call back another time.
Describe the costs associated with your care under John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii.
My insurance covered almost everything so far.
Describe John Frattarelli's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Advanced Reproductive Medicine & Gynecology of Hawaii.
We have not done ivf yet but we’re told that it would be our choice to transfer one or two embryos
What specific things went wrong at Advanced Reproductive Medicine & Gynecology of Hawaii?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Advanced Reproductive Medicine & Gynecology of Hawaii.
I went to my pharmacy and my prescription wasn’t called in, so I had to call the doctors office to remind them to order it.
9
Doctor
John Frattarelli
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Advanced Reproductive Medicine & Gynecology of Hawaii
Kailua Medical Arts
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2012 - 2017, Successful
NPS
10
NPS
10
Age 36 - 41
5 IUI
3 IVF
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
My experience with dr. John [Frattarelli] was completely positive he is a wonderful dr. and cares about he is doing he takes his time and makes sure you understand what treatment you will be doing and answer all of your questions...Dr John is caring and kind. He takes his time and talks to you about all treatment plans and is always will to answer questions and truly cares about his patients
The entire clinic [Advanced Reproductive Med & Gyn of HI] is warm and friendly they like there job and it shows. Everyone makes a point to learn your name and makes you feel welcomed. Everything can be done s the clinic you will not need to go anywhere else.... Faye was amazing she call to check on me and make sure everything was going well. She truly cared about me and was there for me every step of the way.
How was your experience with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
My experience with dr. John was completely positive he is a wonderful dr. and cares about he is doing he takes his time and makes sure you understand what treatment you will be doing and answer all of your questions.
What's one piece of advice would you give a prospective patient of John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
Do not give up because he will never give up on you
During treatment, were you treated like a number or a human with John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii?
Dr John is caring and kind. He takes his time and talks to you about all treatment plans and is always will to answer questions and truly cares about his patients
Describe your experience with your nurse at Advanced Reproductive Medicine & Gynecology of Hawaii. (Assigned nurse: Faye Chin)
Faye was amazing she call to check on me and make sure everything was going well. She truly cared about me and was there for me every step of the way.
Describe your experience with Advanced Reproductive Medicine & Gynecology of Hawaii.
The entire clinic is warm and friendly they like there job and it shows. Everyone makes a point to learn your name and makes you feel welcomed. Everything can be done s the clinic you will not need to go anywhere else.
Describe the costs associated with your care under John Frattarelli at Advanced Reproductive Medicine & Gynecology of Hawaii.
Approximately 40,000
10
Doctor
John Frattarelli
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Advanced Reproductive Medicine & Gynecology of Hawaii
Kailua Medical Arts
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016, Unsuccessful
NPS
3
NPS
N/A
Age 39
3 IUI
1 Embryo Freezing
Poor Egg Quality
European
Income $50K - $99K
Teacher
1st of 2 Docs
1 IUI With Other Docs
IVF With Other Docs
1 Embryo Freezing With Other Docs
Donor Sperm
Doesn't Recommend
Unsuccessful
I rarely saw her [Dr. Anatte Karmon], she only did one ultrasound and my egg retrieval. It was my first time doing IVF so I had a lot of questions. I didn't always feel like she had the time to explain things to me. She was a nice person but did not have the warmest bedside manner.... She did not really explain things to me in as much detail as I would have liked. She did not do all of my monitoring, just the egg retrieval. Her bedside manner was not the warmest.
My IVF coordinator nurse Jae [at ARMG] was amazing. She was warm and compassionate. She answered all of my silly questions and made me feel like she really cared. I feel like she knew me better than my doctor and I spent far much time with her.... Since it was my first IVF she [Dr. Anatte Karmon] used a high dose of meds, as no one knew how my body would react.
How was your experience with Anatte Karmon at Advanced Reproductive Medicine & Gynecology of Hawaii?
I rarely saw her, she only did one ultrasound and my egg retrieval. It was my first time doing IVF so I had a lot of questions. I didn't always feel like she had the time to explain things to me. She was a nice person but did not have the warmest bedside manner.
What's one piece of advice would you give a prospective patient of Anatte Karmon at Advanced Reproductive Medicine & Gynecology of Hawaii?
Other nurses will see you for most of your appointments so she doesn't really get to know you.
During treatment, were you treated like a number or a human with Anatte Karmon at Advanced Reproductive Medicine & Gynecology of Hawaii?
She did not really explain things to me in as much detail as I would have liked. She did not do all of my monitoring, just the egg retrieval. Her bedside manner was not the warmest.
Describe the protocols Anatte Karmon used in your cycles at Advanced Reproductive Medicine & Gynecology of Hawaii and their degree of success.
Since it was my first IVF she used a high dose of meds, as no one knew how my body would react.
Describe your experience with your nurse at Advanced Reproductive Medicine & Gynecology of Hawaii. (Assigned nurse: Jae )
My IVF coordinator nurse Jae was amazing. She was warm and compassionate. She answered all of my silly questions and made me feel like she really cared. I feel like she knew me better than my doctor and I spent far much time with her.
3
Doctor
Anatte Karmon
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
1 of 5
Nursing Staff
5 of 5