American Fertility Services

3 doctors work here

Rated 10
Strongly recommend: 100%10
100% strongly recommend
5 reviews
Operations
10
10
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
10
10
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.8
9.8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
10
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
10
10
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots is not offered
Administration of shots is not offered
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication is not offered
Selling medication is not offered
Providing backup medication is not offered
Providing backup medication is not offered

This clinic has 1 office

Greenwich
100 Putnam Green
Greenwich, CT 06830
203 774-9900

5 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
10
10
Age 37 - 38
12 IUI
8 IVF
5 Embryo Freezing
Diminished Ovarian Reserve
Endometriosis
Latinx
Income $100K - $199K
Doctor
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr.Jeffrey Wang] took his time to review all my previous medical records and my medical history separately...He takes all questions and answers them all...altering our care plan as needed and encouraging us when we need...I have DOR which for several years we had no idea...We have since been embryo banking given my age and AFC with hopes of a transfer or gestational carrier... He prescribed several supplements to improve my egg quality
[nurse of American Fertility Services] was easy to get in touch with..and she is always there to clarify my plan...It was extremely easy to make a new patient appointment, get in touch with the front desk, etc...I am covered for some of my services through insurance, which is out of network...He [Dr. Wang] has absolutely individualized my care and that was incredibly important to me as I am a tough, not straight forward case.
How was your experience with Jeffrey Wang at American Fertility Services?
Dr. Wang puts lots of thought into mine and my fiance's case. He takes all questions and answers them all, no matter how tedious I am sure it is for him sometimes. He shows genuine concern and is always engaged with us, altering our care plan as needed and encouraging us when we needed it but not when it isn't realistic. He is very thoughtful and meticulous at all he does and at the same time is very down to earth. I have seen so many doctors and in the 5 months we have been seeing him, this is the most relaxed we have felt in the 4 years we have been trying. He has by far spent the most time with us (and I am not talking about unreasonable amounts of time that wouldn't make sense to be able to see other patients) than what other providers have been to provide. In our case which is particularly challenging this is what we realized we really needed. Most importantly, he is able to provide up to date evidence based medicine, but also recognizes that a lot of the fertility field is still widely unknown and not yet studied well. In this vain, he is willing to try some things for us that may help and definitely are not likely to be harmful but may not yet be backed by evidence. We love Dr. Wang so much we have been referring anyone who comes to us with fertility issues to him.
What's one piece of advice would you give a prospective patient of Jeffrey Wang at American Fertility Services?
Make sure to bring in a detailed history , as he will review all of it and that will be incredibly helpful to him in creating the right plan for you
During treatment, were you treated like a number or a human with Jeffrey Wang at American Fertility Services?
Dr. Wang is absolutely great. He took his time to review all my previous medical records and my medical history separately and then reviewed them with us. He has absolutely individualized my care and that was incredibly important to me as I am a tough, not straight forward case.
Describe the protocols Jeffrey Wang used in your cycles at American Fertility Services and their degree of success.
I have DOR which for several years we had no idea what the etiology was. I lost upwards of 7-8 pregnancies and just felt lost and like something else had to be wrong. We ultimately found Dr. Wang who reviewed everything and ultimately got us to our diagnosis of subclinical endometriosis with receptivity issues. We have since been embryo banking given my age and AFC with hopes of a transfer or gestational carrier in the future. He prescribed several supplements to improve my egg quality, we use low dose stimulation or natural cycle IVF since I usually only produce 1-3 follicles a cycle.
Describe your experience with your nurse at American Fertility Services. (Assigned nurse: Kelly)
Kelly is amazing, I really enjoy working with her. It is so easy to get in touch with her and she is always there to clarify my plan
Describe your experience with American Fertility Services.
The office is always clean, organized and not overcrowded or chaotic. I don't really have any specific weaknesses to mention. It was extremely easy to make a new patient appointment, get in touch with the front desk, etc.
Describe the costs associated with your care under Jeffrey Wang at American Fertility Services.
I am covered for some of my services through insurance, which is out of network. The rest that is out of pocket is clearly outlined for me.
10
Doctor
Jeffrey Wang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
American Fertility Services
Greenwich
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
10
10
Age 40
1 IVF
Diminished Ovarian Reserve
Endometriosis
Male Factor
Immunological
Prefer not to answer
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Talk about all your options [with Dr. Jeffrey Wang]. He will be honest and forth coming...We would do multiple embryo transfer but he’s leaving that option up my husband and I...He is very warm and comforting. He has a great bedside manner. Talks you through every step of the way. Awesome doctor...Communication is very prompt. Always willing to show compassion through hard time. Takes time to sit down with you after every procedure and office visit. Made sure to test me before starting any treatment. He was the one doctor that diagnosed me with endometriosis. He put together a plan on how we are going to conquer the endometriosis. He’s the best doctor I have ever been to. There needs to be more doctors like him. .
The nursing staff is beyond exceptional [at American Fertility Services]. Always going above and beyond for their patients...This a brand new facility. Very clean and up to date. All the equipment high tech. It’s a three story building. Easy access parking. There is a parking lot with lots of spaces to park for patients. In a very nice section of CT. It’s only 60 min away from NYC by car. Easy access to train
How was your experience with Jeffrey Wang at American Fertility Services?
He is a great doctor!! Great bedside manner. Communication is very prompt. Always willing to show compassion through hard time. Takes time to sit down with you after every procedure and office visit. Made sure to test me before starting any treatment. He was the one doctor that diagnosed me with endometriosis. He put together a plan on how we are going to conquer the endometriosis. He’s the best doctor I have ever been to. There needs to be more doctors like him. .
What's one piece of advice would you give a prospective patient of Jeffrey Wang at American Fertility Services?
Talk about all your options. He will be honest and forth coming
During treatment, were you treated like a number or a human with Jeffrey Wang at American Fertility Services?
He is very warm and comforting. He has a great bedside manner. Talks you through every step of the way. Awesome doctor
Describe the protocols Jeffrey Wang used in your cycles at American Fertility Services and their degree of success.
My protocol was to the estrogen patch for 5 days. Then I started follistim, centrotide, HGH, and Lupron. I don’t know what my results were due my cycle being cancelled because of the coronavirus
Describe your experience with your nurse at American Fertility Services.
The nursing staff is beyond exceptional. Always going above and beyond for their patients
Describe your experience with American Fertility Services.
This a brand new facility. Very clean and up to date. All the equipment high tech. It’s a three story building. Easy access parking. There is a parking lot with lots of spaces to park for patients. In a very nice section of CT. It’s only 60 min away from NYC by car. Easy access to train
Describe the costs associated with your care under Jeffrey Wang at American Fertility Services.
I don’t remember the cost of treatment. But I do remember PGS testing was about 3,500
Describe Jeffrey Wang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at American Fertility Services.
We would do multiple embryo transfer but he’s leaving that option up my husband and I
10
Doctor
Jeffrey Wang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
American Fertility Services
Greenwich
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015 - 2016, Successful
10
10
Age 39 - 40
3 IVF
Diminished Ovarian Reserve
Endometriosis
Poor Egg Quality
Recurrent Pregnancy Loss
Black or African-American
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Wang is very compassionate and his bedside manner is impeccable. ... he changed the protocols based on my body's response. ... He's very attentive, he actually listens to his patients concerns. He responds to calls and emails. He explains everything in simple plain understandable terms. Simply the best doctor. ... He is very knowledgeable and caring. He was available to discuss any concerns I had.
This is a new clinic [American Fertility Services], I haven't visited the new site as of yet. The old clinic was clean, organised, no complaints. I plan on visiting the new site real soon. All the staff members are very friendly. Can't really think of any weaknesses ... [Nurse] Very thorough and attentive. ... I performed out of state monitoring ... We transferred 2 embryos ...
How was your experience with Jeffrey Wang at American Fertility Services?
Dr Jeff Wang is an excellent physician. He is very knowledgeable and caring. He was available to discuss any concerns I had. My previous specialist gave up on me and recommended I try for a donor. Dr Wang gave me a chance when others wouldn't.
What's one piece of advice would you give a prospective patient of Jeffrey Wang at American Fertility Services?
Ask lots of questions and be involved in your plan. He's fantastic at explaining things. He also makes sure he involve both partners in the plan.
During treatment, were you treated like a number or a human with Jeffrey Wang at American Fertility Services?
Dr Wang is very compassionate and his bedside manner is impeccable. He's very attentive, he actually listens to his patients concerns. He responds to calls and emails. He explains everything in simple plain understandable terms. Simply the best doctor.
Describe the protocols Jeffrey Wang used in your cycles at American Fertility Services and their degree of success.
I don't remember the exact protocols, he changed the protocols based on my body's response.
Describe your experience with your nurse at American Fertility Services. (Assigned nurse: Can't remember her name)
Very thorough and attentive.
Describe your experience with American Fertility Services.
This is a new clinic, I haven't visited the new site as of yet. The old clinic was clean, organised, no complaints. I plan on visiting the new site real soon. All the staff members are very friendly. Can't really think of any weaknesses
Describe your experience with your monitoring appointments at American Fertility Services.
I performed out of state monitoring
Describe the costs associated with your care under Jeffrey Wang at American Fertility Services.
At the time I had insurance
Describe Jeffrey Wang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at American Fertility Services.
We transferred 2 embryos, Dr Wang discussed pros and cons with us
10
Doctor
Jeffrey Wang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
American Fertility Services
Greenwich
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
10
10
Age 34
8 IUI
2 IVF
2 Egg Freezing
PCOS
European
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Thornton has been a great physician and guide for us through this process. He has wonderful bedside manner, and is so understanding and thoughtful. He is very thorough in his care, and really knows and understands industry best practices...very responsive to emails...[Eset approach] Single embyro only...
[American Fertility Services] is a brand new clinic that is beautiful with state-of-the-art technology. I felt really comfortable here for my egg retrieval. The lab is also really clean and modern. It's like a 5-star hotel! We came from out of town and it was well worth the visit. My only wish is that there were more nice hotels nearby.
How was your experience with Melvin Thornton at American Fertility Services?
Dr. Thornton has been a great physician and guide for us through this process. He has wonderful bedside manner, and is so understanding and thoughtful. He is very thorough in his care, and really knows and understands industry best practices.
During treatment, were you treated like a number or a human with Melvin Thornton at American Fertility Services?
Dr. Thornton has the best bedside manner of any physician I have worked with. He is so warm and kind. And also very responsive to emails!
Describe your experience with American Fertility Services.
This is a brand new clinic that is beautiful with state-of-the-art technology. I felt really comfortable here for my egg retrieval. The lab is also really clean and modern. It's like a 5-star hotel! We came from out of town and it was well worth the visit. My only wish is that there were more nice hotels nearby.
Describe Melvin Thornton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at American Fertility Services.
Single embyro only
10
Doctor
Melvin Thornton
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
American Fertility Services
Greenwich
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 43
1 Embryo Freezing
Donor Eggs
European
Ashkenazi Jewish
Income $200K - $499K
Architect
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
[Dr. Joao De Pinho] asked a lot of questions and explained things so that I understood. When I asked questions he took the time to answer them clearly. He even gave me his mobile number so I could call/text with additional questions... is a great doctor. He treated me with respect and was very honest about what I should expect with regard to the process, outcome, and timing. He didn't try to up-sell me on any services or packages. I enjoyed every interaction.
The clinic [American Fertility Services] is great. The facility seems new, it's very clean and modern. Everyone was friendly and professional. It's not a fun process, but they made it bearable and easy. I would recommend them to anyone...[Dr. Joao De Pinho] asked a lot of questions and explained things so that I understood. When I asked questions he took the time to answer them clearly. He even gave me his mobile number so I could call/text with additional questions... is a great doctor. He treated me with respect and was very honest about what I should expect with regard to the process, outcome, and timing. He didn't try to up-sell me on any services or packages. I enjoyed every interaction.
How was your experience with Joao De Pinho at American Fertility Services?
Dr de Pinho is a great doctor. He treated me with respect and was very honest about what I should expect with regard to the process, outcome, and timing. He didn't try to up-sell me on any services or packages. I enjoyed every interaction.
What's one piece of advice would you give a prospective patient of Joao De Pinho at American Fertility Services?
Be honest and candid.
During treatment, were you treated like a number or a human with Joao De Pinho at American Fertility Services?
Dr de Pinho asked a lot of questions and explained things so that I understood. When I asked questions he took the time to answer them clearly. He even gave me his mobile number so I could call/text with additional questions.
Describe your experience with American Fertility Services.
The clinic is great. The facility seems new, it's very clean and modern. Everyone was friendly and professional. It's not a fun process, but they made it bearable and easy. I would recommend them to anyone.
10
Doctor
Joao De Pinho
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
American Fertility Services
Greenwich
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources