Indiana Fertility Institute

[Dr. John Jarrett] is a great doctor who goes above and beyond for his patients...I have had two surgeries with him and he called me after both to check on me. He understood I was nervous and made me feel better...Started with doing blood work to check me AMH levels and also an ultrasound. I was diagnosed with PCOS and a uterine septum...Next cycle I took femara 7.5 mg with ovidrel...[eset approach] he said he normally does 1 but can be convinced to do 2

[nurses of Indiana Fertility Institute] They always answered any questions and explained things in a way I understood...[clinic error]I was told incorrect information from the billing department that made me believe part of my treatment would be covered by insurance. This was not the case...My surgeries were covered by insurance with only cost $300 out of pocket. Ultrasounds are $245 or $295 depending on where you are in cycle. Appointment with no insurance is $99. IVF is $15,000.

How was your experience with John Jarrett at Indiana Fertility Institute?

I have had great experiences with Dr. Jarrett. Although I have not gotten pregnant yet, I trust that he is doing the best thing for me. I have had two surgeries with him and he called me after both to check on me. He understood I was nervous and made me feel better about it. Also after two failed cycles of timed intercourse, Dr. Jarrett called me at home and checked in. I can tell he cares about his patients. I felt like I was doing something wrong and that caused me not to get pregnant. Dr. Jarrett was great at making me feel like that was not the case.

What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute?

He is to the point. Doesn’t sugar coat things but also has a great bed side manner. Go with questions and he’ll answer them.

During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute?

Dr jarrett is a great doctor who goes above and beyond for his patients. I also have had great experiences with the nurses. The financial counselor is not the best and I feel like she may need more training.

Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute and their degree of success.

Started with doing blood work to check me AMH levels and also an ultrasound. I was diagnosed with PCOS and a uterine septum. I have no clue I had either. Dr. Jarrett also thought I had endometriosis which I agreed with. I did one surgery to clean out the endometriosis, did ovarian drilling (not sure if that is exactly what it is called), check for tube blockages, and also to remove my uterine septum. After that surgery Dr. Jarrett told me I would probably have to have another due to the size of the septum. We checked at my post op appointment and the septum was still there. He gave me the choice to have another surgery to fully remove it but said he would not be upset if I didn’t. I decided to trust him and do another surgery. After that I took femara 5 mg with ovidrel and times intercourse. I didn’t produce a good number of follicles and also that cycle was not successful. Next cycle I took femara 7.5 mg with ovidrel and timed intercourse. That cycle was also not successful. Next step is ivf.

Describe your experience with the nursing staff at Indiana Fertility Institute.

Always had a great experience with the nursing staff. They always answered any questions and explained things in a way I understood.

Describe your experience with Indiana Fertility Institute.

The front desk staff is great. Friendly and knowledgeable. Office manager is also pleasant. The billing department and the financial counselor aren’t the greatest. Research on your own and make sure you double check what they tell you.

Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute.

My surgeries were covered by insurance with only cost $300 out of pocket. Ultrasounds are $245 or $295 depending on where you are in cycle. Appointment with no insurance is $99. IVF is $15,000.

Describe John Jarrett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute.

Briefly discussed IVF with Dr. Jarrett and he said he normally does 1 but can be convinced to do 2. We will discuss this more when we save enough to do IVF.

What specific things went wrong at Indiana Fertility Institute?

Provided conflicting information

Describe the specific things that went wrong at Indiana Fertility Institute.

I was told incorrect information from the billing department that made me believe part of my treatment would be covered by insurance. This was not the case. When discussing with the financial counselor I didn’t feel like she was fully knowledgeable which made me not trust her.

Doctor

John Jarrett

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

John Jarrett Indiana Fertility Institute

2020 - 2022, Unknown Success

Age 25 - 27

1 IUI

1 IVF

Unexplained

Native American

Income $50K - $99K

Strongly Recommends

Success w/ Doc Too early to know

Review of

Meredith Provost Indiana Fertility Institute

She [Dr. Provost] is such a personable provider but always takes the time to make sure all of our questions are answered...She also called me to check in to see how I was doing after my negative beta after transfer. She is such a personable provider but always takes the time to make sure all of our questions are answered...She is a great choice if you want to don’t want to feel like just a number. Meredith makes you feel like you are absolutely never alone in the infertility struggle...

Kate [nurse at Indiana Fertility Institute] always emailed me to keep me in the know and check in after every appointment. She would call to let me know lab results and ultrasound results within 3 hours of me leaving the office...staff has called to follow up with me after every procedure to make sure that I am doing well and know what is going on with our treatment....

How was your experience with Meredith Provost at Indiana Fertility Institute?

Meredith is such a sweet doctor. She makes us feel like we are family and that she is always helping us make the best decisions for our family. She explains every appointment and procedure in detail and makes sure that all of our questions are answered in detail before we make decisions.

What's one piece of advice would you give a prospective patient of Meredith Provost at Indiana Fertility Institute?

She is a great choice if you want to don’t want to feel like just a number. Meredith makes you feel like you are absolutely never alone in the infertility struggle.

During treatment, were you treated like a number or a human with Meredith Provost at Indiana Fertility Institute?

Dr. Provosts staff has called to follow up with me after every procedure to make sure that I am doing well and know what is going on with our treatment. Dr provost held my hand while I went under anesthesia for my egg retrieval and said “let’s get through this, girl”. She also called me to check in to see how I was doing after my negative beta after transfer. She is such a personable provider but always takes the time to make sure all of our questions are answered.

Describe the protocols Meredith Provost used in your cycles at Indiana Fertility Institute and their degree of success.

We started out with 4 vials of menopur for about 8 days and then backed down to 2 on days 9-12 because my estradiol was high.. I responded like a person with PCOS would, but Dr. Provost made sure to monitor my levels very closely so I wasn’t uncomfortable. I did get a slight case of OHSS, but she gave me cabergoline to help lower my levels after retrieval.

Describe your experience with your nurse at Indiana Fertility Institute. (Assigned nurse: Kate Berghoff)

Kate always emailed me to keep me in the know and check in after every appointment. She would call to let me know lab results and ultrasound results within 3 hours of me leaving the office.

Describe your experience with Indiana Fertility Institute.

Always advocate for yourself and make sure you are on top of your treatment plan. At the beginning of my treatment, there were some miscommunications with the financial department, but we got them straightened out right away and got started soon after

Describe your experience with your monitoring appointments at Indiana Fertility Institute.

With living 2.5 hours from the fertility office, most of my monitoring appointments were done at my OBGYN office. I always had stat bloodwork and ultrasounds and Provost’s nurse always called me within 3 hours of my test. Whenever I wasn’t able to get into my local office, Indiana fertility was able to get me in right away to get them done there.

Describe the costs associated with your care under Meredith Provost at Indiana Fertility Institute.

My egg retrieval and fresh transfer were just under $14k.. I was unable to do a fresh transfer and we had to freeze my embryos so there was another $2k I paid to transfer later on.

Describe Meredith Provost's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute.

I am a very small person and would be high risk to transfer two embryos. My husband wanted to do two no matter what until Meredith told him it wouldn’t be a great idea for my safety and the babies.

Doctor

Meredith Provost

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Meredith Provost Indiana Fertility Institute

2019 - 2020, Unsuccessful

Age 35 - 36

Immunological

Recurrent Pregnancy Loss

Unexplained

European

Income $50K - $99K

Nurse or HC Services

Only Doc Seen

Neutral

Strongly Recommends

Unsuccessful

Review of

Meredith Provost Indiana Fertility Institute

She [Dr. Meredith Provost] is very personable and listened to us and our story...She made us very comfortable...explained our options clearly and without judgement. She didn't pressure us into treatments that we weren't interested in. She has been easy to get a hold of and provides feedback (lab results, biopsy results, etc) in a timely manner...We have had repeated miscarriages. She did labs on both my husband and I. She also did a procedure where she looked at my uterus and ovaries to make sure everything looked good and there were no obvious reasons why we keep miscarrying.

[Indiana Fertility Institute] seemed to be a smaller clinic but has access to whatever is needed. There is a lab on-site (though it wasn't covered by my insurance so I had to travel to get my labs drawn), the surgery suite was one building over, parking is easy, the clinic was clean. The office staff were friendly when we were starting the process. We didn't have any concerns or issues with the clinic.

How was your experience with Meredith Provost at Indiana Fertility Institute?

She made us very comfortable with our situation and our options. She listened to us and explained our options clearly and without judgement. She didn't pressure us into treatments that we weren't interested in. She has been easy to get a hold of and provides feedback (lab results, biopsy results, etc) in a timely manner.

What's one piece of advice would you give a prospective patient of Meredith Provost at Indiana Fertility Institute?

Nothing about this is easy. Do a little research on your own prior to your visit so you have an idea of what your options are and what to discuss with her.

During treatment, were you treated like a number or a human with Meredith Provost at Indiana Fertility Institute?

She is very personable and listened to us and our story. She knows what we are thinking and wasn't pushing us into trying things we weren't comfortable with.

Describe the protocols Meredith Provost used in your cycles at Indiana Fertility Institute and their degree of success.

We have had repeated miscarriages. She did labs on both my husband and I. She also did a procedure where she looked at my uterus and ovaries to make sure everything looked good and there were no obvious reasons why we keep miscarrying. Our plan is to try again naturally and then add treatments as she is suspecting our issues have to do with an autoimmune response from my body once I get pregnant. Our last pregnancy was a "chemical" pregnancy so we were unable to implement any of these strategies but will try again.

Describe your experience with the nursing staff at Indiana Fertility Institute.

I didn't have much interaction with the nursing staff. They would call with results within the same day-though I had access to the results prior to their call via a web portal. They answered my questions-if I had any-over the phone and were generally helpful.

Describe your experience with Indiana Fertility Institute.

It seemed to be a smaller clinic but has access to whatever is needed. There is a lab on-site (though it wasn't covered by my insurance so I had to travel to get my labs drawn), the surgery suite was one building over, parking is easy, the clinic was clean. The office staff were friendly when we were starting the process. We didn't have any concerns or issues with the clinic.

Describe the costs associated with your care under Meredith Provost at Indiana Fertility Institute.

Most were just copays for office visits and labs. The surgery was a bit more but wasn't excessive as my deductible had been met.

Doctor

Meredith Provost

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Meredith Provost Indiana Fertility Institute

2019 - 2020, Unknown Success

Age 32 - 33

3 IUI

Endometriosis

Male Factor

Unexplained

Other

Income $50K - $99K

Teacher

Only Doc Seen

Strongly Recommends

Success w/ Doc Too early to know

Review of

John Jarrett Indiana Fertility Institute

Dr. Jarrett he always remembered things that were going on in our lives, he remembered our names, our story, and sympathized with us during the process so far. Whether we were laughing or crying he felt those emotions with us...So far we have done our UI with Femara, ovidrel injection, And progesterone suppositories. While I have had good response to all of this and the cycle seem pretty positive we have yet to get a positive pregnancy test. We have attempted some difference in timings but our treatment was postponed due to COVID-19

I felt comfortable asking all the questions that I needed to and when I needed to reach out to them [nurses of Indiana Fertility Institute] online they were very quick with their responses...I have only seen Dr Jarrett at the Urbana location in Illinois so far. I will be attending his clinic in Indianapolis for a scheduled laparoscopy. We are Bana location is always available for questions, quick to respond, on time visits, and a great online portal

How was your experience with John Jarrett at Indiana Fertility Institute?

Our experience as a patient of Dr. Jarrett has been nothing but positive so far. While we haven’t reached our goal of pregnancy we are so early on in the process with some minor setbacks because of COVID-19. He is reassured us and stayed in contact the entire time and has been optimistic about our next steps. He has been compassionate understanding, and very clear and on top of things as to not waste any time.

What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute?

Make sure you come with as many questions as you can as he is a very busy guy with a pretty busy schedule. He will answer all questions to the best of his ability and give you that time to ask them. No question is a stupid question.

During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute?

Under the care of Dr Jarrett he always remembered things that were going on in our lives, he remembered our names, our story, and sympathized with us during the process so far. Whether we were laughing or crying he felt those emotions with us.

Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute and their degree of success.

So far we have done our UI with Femara, ovidrel injection, And progesterone suppositories. While I have had good response to all of this and the cycle seem pretty positive we have yet to get a positive pregnancy test. We have attempted some difference in timings but our treatment was postponed due to COVID-19. Because of the setback he is being very proactive and moving forward and being more aggressive at this time

Describe your experience with your nurse at Indiana Fertility Institute. (Assigned nurse: Dr. majers )

Well seeing Dr. Majers at the Urbana location, I felt confident that they were communicating about each treatment and what to do moving forward. I felt comfortable asking all the questions that I needed to and when I needed to reach out to them online they were very quick with their responses

Describe your experience with Indiana Fertility Institute.

I have only seen Dr Jarrett at the Urbana location in Illinois so far. I will be attending his clinic in Indianapolis for a scheduled laparoscopy. We are Bana location is always available for questions, quick to respond, on time visits, and a great online portal

Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute.

I am still waiting on most of the billing for my IUI procedures. My Ovidrel shots cost around $90 apiece

Describe John Jarrett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute.

I do not know Dr Jarrett’s approach to eSET

Doctor

John Jarrett

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

John Jarrett Indiana Fertility Institute

2019 - 2020, Unknown Success

Age 29 - 30

2 IUI

2 IVF

Endometriosis

European

Income $100K - $199K

Graphic Designer

2nd of 2 Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Meredith Provost Indiana Fertility Institute

For Dr. Provost this [Eset] is not a hard line in the sand. She takes this on a case by case basis. I think the preference is always one, but she takes embryo quality, quantity, and patient history into consideration when discussing the option of transferring more than 1 embryo...had a laparoscopy procedure that helped give her all the information she needed to develop a thoughtful protocol moving into IVF. I never once thought that she was starting our treatment on the "base plan," I always felt like she saw me as a woman and patient, not a number.

The nursing staff [at Indiana Fertility Institute] is wonderful! I met with several nurses throughout my cycle and they all were aware of our cycle progress and what needed to happen next...IVF cycle fee $15,300...I always received a call back quickly after leaving a message for the nursing staff...The facility was always organized and clean. - Payment - I stayed on top of this because of some of the other reviews I had read about their payment system being behind. I checked in with their finance person regularly to make sure I was all squared away. She was friendly and informative each time. No weaknesses to date.

How was your experience with Meredith Provost at Indiana Fertility Institute?

By far Dr. Provost's strength is her thoroughness. She takes everything into consideration when developing a treatment plan. As I stated previously, at our first meeting she asked questions no other doctor had asked me throughout our 3-year infertility journey. She truly wants to get to the root of the infertility problem, if possible, to develop the best treatment plan. It sounds obvious, but not all doctors take this approach and for us, it is exactly what we needed. Her communication with us and with the nurses is consistent and clear. We never felt like we were in the dark about our treatment plan. Before starting our IVF cycle, I had a lot of blood work done to test my hormones. She called personally with the results and spent roughly 30 minutes on the phone with me explaining everything and answering all of my questions.

What's one piece of advice would you give a prospective patient of Meredith Provost at Indiana Fertility Institute?

Provide as much detail about your journey and your cycles as possible. The more information you give her, the more she has to go off of when developing a treatment plan. She is not pushy in any way, so she will want to hear from you about what you would like to do in terms of treatment. Then, she will give you all the information you need to move forward.

During treatment, were you treated like a number or a human with Meredith Provost at Indiana Fertility Institute?

From the first time we met with Dr. Provost we felt she had our best interest in mind. She asked questions no other doctor had ever asked us to get an idea of what may be going on and causing our infertility. I've never had a doctor as thorough as her. Not only did we go through an IVF cycle with her (transfer is tomorrow), but I also had a laparoscopy procedure that helped give her all the information she needed to develop a thoughtful protocol moving into IVF. I never once thought that she was starting our treatment on the "base plan," I always felt like she saw me as a woman and patient, not a number.

Describe the protocols Meredith Provost used in your cycles at Indiana Fertility Institute and their degree of success.

I started with about a month of birth control prior to the stimulation phase (I believe this is pretty standard). The stimulation phase included 6 vials of Menopur for 8 days (we used the highest dose because I am a "slow responder" and with our previous IVF cycle, with another doctor, we had a low number of eggs -8- retrieved and they were not great quality. Menopur is supposed to help develop higher quality eggs). I triggered with 80 units of Lupron and 5,000 units of HCG. I took an HCG booster the morning of egg retrieval. Dr. Provost retrieved 14 eggs, 7 of which were mature with 100% fertilization rate (this is amazing because we had a much lower fertilization rate last time). We are waiting to find out how many of the 7 that fertilized made it to day 5 (we will know tomorrow).

Describe your experience with the nursing staff at Indiana Fertility Institute.

The nursing staff is wonderful! I met with several nurses throughout my cycle and they all were aware of our cycle progress and what needed to happen next. They were all on the same page which helped tremendously with communication and keeping us in the loop.

Describe your experience with Indiana Fertility Institute.

Strengths - Communication - I always received a call back quickly after leaving a message for the nursing staff. - Cleanliness - The facility was always organized and clean. - Payment - I stayed on top of this because of some of the other reviews I had read about their payment system being behind. I checked in with their finance person regularly to make sure I was all squared away. She was friendly and informative each time. No weaknesses to date.

Describe the costs associated with your care under Meredith Provost at Indiana Fertility Institute.

IVF cycle fee $15,300. Medications were about $4,300. Genetic testing is additional if you choose to do that.

Describe Meredith Provost's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute.

For Dr. Provost this is not a hard line in the sand. She takes this on a case by case basis. I think the preference is always one, but she takes embryo quality, quantity, and patient history into consideration when discussing the option of transferring more than 1 embryo.

Doctor

Meredith Provost

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Meredith Provost Indiana Fertility Institute

2019, Unsuccessful

Age 29

4 IUI

3 IVF

PCOS

Unexplained

European

Income $100K - $199K

Marketer or PR

1st of 2 Docs

Doesn't Recommend

Unsuccessful

Review of

John Jarrett Indiana Fertility Institute

Dr. Jarrett is very personable and easy to talk to. He made me feel comfortable and assured us we'd be well taken care of...a lot of experience in the field and seems to have had success with other patients...we weren't seeing the numbers we'd hoped...request follow-ups to discuss what went wrong...standard protocol he uses for most of his patients...recommended we transfer one embryo

The [Indiana Fertility Institute] clinic was in a convenient location...nurses in the operating room were the nicest and helped take my mind off the procedure...I wish they had a receptionist to greet you as you walked in or to field calls during the day. I had a few issues with billing and being charged for extra services...office layout is slightly awkward with semen collection folks having to walk by people in the waiting room

How was your experience with John Jarrett at Indiana Fertility Institute?

Dr. Jarrett is very personable and easy to talk to. He made me feel comfortable and assured us we'd be well taken care of. He has a lot of experience in the field and seems to have had success with other patients. For us, we weren't seeing the numbers we'd hoped and had to continually request follow-ups to discuss what went wrong and treatment plans. We were on a different page of what "success" meant for us, which was extremely frustrating. He was thrilled with one average-quality 5-day blastocyst, and we were not given my health history and prognosis. We chalked it up to a wrong protocol and decided to give it another chance. The second protocol resulted in a worse quality, day 6 embryo. We decided to pursue two second opinions at CCRM and both doctors mentioned I was on the wrong protocol.

What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute?

If you're not seeing the results you want, please get a second opinion and look into other clinics. We're so glad we switched and feel like we're on the right path finally. The four and five vials of menopur protocol did not work for us and were not recommended by the other second opinion docs we talked to.

During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute?

Thankfully, my care was coordinated at a local clinic, so I worked with them on most of the monitoring appointments. However, trying to talk to IFI's nurses was not efficient or helpful. There was no way to communicate with them other than voicemail. Instead of calling me back, they would call my clinic to relay information. Their nursing team seemed understaffed.

Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute and their degree of success.

Cycle 1: Four vials of menopur with ganirelex Result: 7 eggs retrieved, 3 fertilized with ICSI, one 5-day 2AA blastocyst Cycle 2: Five vials of menopur for a few days, then four vials with ganirelex Result: 12 eggs, 8 fertilized with ICSI, one 6-day 2-BB blastocyst I believe this is the standard protocol he uses for most of his patients.

Describe your experience with the nursing staff at Indiana Fertility Institute.

My only interaction with IFI nurses was during procedures (retrievals and transfers). They were fine - nice and informative. I thought the nurses in the operating room were the nicest and helped take my mind off the procedure.

Describe your experience with Indiana Fertility Institute.

The clinic was in a convenient location and close to home. Parking was close and made for a short walk after procedures. After going to another clinic, this one seems small and dated. The office layout is slightly awkward with semen collection folks having to walk by people in the waiting room. I always felt bad for the men walking by with their cup and brown bag. I wish they had a receptionist to greet you as you walked in or to field calls during the day. I had a few issues with billing and being charged for extra services. Luckily, I kept records and they corrected them quickly.

Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute.

Our insurance covered most services. I believe embryo storage was ~$1,000.

Describe John Jarrett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute.

Dr. Jarrett recommended we transfer one embryo.

Doctor

John Jarrett

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

John Jarrett Indiana Fertility Institute

2017 - 2019, Unsuccessful

Age 36 - 38

4 IUI

2 IVF

2 Egg Freezing

Diminished Ovarian Reserve

Male Factor

European

Income $200K - $499K

Teacher

1st of 2 Docs

Doesn't Recommend

Unsuccessful

Review of

Meredith Provost Indiana Fertility Institute

Dr.Provost was very quick to push us towards IVF. During our very first consultation she stressed the urgency for IVF and acted as if my fertility was going to fall off a cliff. She even discouraged us from waiting to do IVF until after my husband’s diagnostic urology appointment...It was clear that she believed that IVF was only solution. She did not do any other basic diagnostic tests beyond the basic bloodwork and ultrasound. She also did not suggest IUI or taking any other medications. Her only suggestion was IVF...prescribed max doses of meds even though I had low ovarian reserve. She later admitted that this could have been the reasons for my poor IVF results. In addition, she continued with IVF even though I only had 2 mature eggs. To top things off she “couldn’t get” one of the eggs during the retrieval.

The front desk [at Indiana Fertility Institute] rarely answered the phones thus making it difficult to schedule appointments. They were inflexible about scheduling phone conversations with the doctor insisting that you came in regardless of work schedules. There was little communication with the doctor before or after procedures and nurse were not readily available via phone or email...IVF was very expensive at this clinic. Every fee that is possible they will charge you. IUI prices were more reasonable. Purchasing the packages is definitely the way to go...The clinic is always overcrowded and lacks comfort and privacy, especially upstairs where the blood and sperm samples are given. The financial department is extremely unorganized. We were charged for an IUI that never happened. Also, we were owed a large sum of money due to not needing IVF lab fees and it took nearly 6 months for the money to be refunded. Emails and calls to the financial department went ignored and unanswered. This was an added stress to the already stressful infertility process.

How was your experience with Meredith Provost at Indiana Fertility Institute?

Dr. Provost’s inexperience really showed during my IVF cycle. In our consultation, she suggested that I do ovarian priming (due to my low ovarian reserve). Then, in attempt to fit my IVF cycle around the holidays she did not order ovarian priming. She said “it shouldn’t make that much of a difference” Dr. Provost prescribed max doses of meds even though I had low ovarian reserve. She later admitted that this could have been the reasons for my poor IVF results. In addition, she continued with IVF even though I only had 2 mature eggs. To top things off she “couldn’t get” one of the eggs during the retrieval.

What's one piece of advice would you give a prospective patient of Meredith Provost at Indiana Fertility Institute?

I would not recommend going to Dr.Provost. She does not look at the whole patient and is quick to push IVF.

During treatment, were you treated like a number or a human with Meredith Provost at Indiana Fertility Institute?

Describe the protocols Meredith Provost used in your cycles at Indiana Fertility Institute and their degree of success.

For IVF, I was on max dose of Menopur. This was supposed to help with eggs and quality. This did not work for me and produced only 2 mature eggs. For IUI’s, I took Clomid/Fermara with injectables. This produced 3-4 mature eggs each time.

Describe your experience with the nursing staff at Indiana Fertility Institute.

There is no set nurse for Dr.Provost. Pretty much each time I saw a different nurse. Some were more caring and communicated better than others. But overall, they seemed like the were always in a hurry and unless you asked the important clarifying questions you’d leave confused.

Describe your experience with Indiana Fertility Institute.

The clinic is always overcrowded and lacks comfort and privacy, especially upstairs where the blood and sperm samples are given. The financial department is extremely unorganized. We were charged for an IUI that never happened. Also, we were owed a large sum of money due to not needing IVF lab fees and it took nearly 6 months for the money to be refunded. Emails and calls to the financial department went ignored and unanswered. This was an added stress to the already stressful infertility process.

Describe the costs associated with your care under Meredith Provost at Indiana Fertility Institute.

IVF was very expensive at this clinic. Every fee that is possible they will charge you. IUI prices were more reasonable. Purchasing the packages is definitely the way to go.

What specific things went wrong at Indiana Fertility Institute?

Failed to call in prescriptions to pharmacy
Lost paperwork
Failed to send your chart to another clinic
Lost results
Provided conflicting information
Failed to convey critical information

Describe the specific things that went wrong at Indiana Fertility Institute.

The front desk rarely answered the phones thus making it difficult to schedule appointments. They were inflexible about scheduling phone conversations with the doctor insisting that you came in regardless of work schedules. There was little communication with the doctor before or after procedures and nurse were not readily available via phone or email. Dr. Provost did not investigate other cause for my infertility and simply wrote me off as having “low ovarian reserve” It wasn’t until I saw another doctor that I learned that I had a completely different diagnosis for my infertility and did NOT in fact have a low ovarian reserve.

Doctor

Meredith Provost

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Meredith Provost Indiana Fertility Institute

2018 - 2019, Unsuccessful

Age 27 - 28

6 IUI

Anovulation

PCOS

Other

Income $50K - $99K

2nd of 2 Docs

Neutral

Unsuccessful

Review of

John Jarrett Indiana Fertility Institute

Since I already did a lot of treatment with a different dr, dr Jarrett didnt want to waste time. My first visit with him was supposed to be a consultation. After five minutes he diagnosed me with pcos (I didnt believe him so he did an ultrasound to prove me wrong) 1. He did surgery to clean it up down there. 2. Iui #1 letrozole days 3-7, ovadril day 12, progesterone days 14-28 3. Same as above. Move ovadril to day 14 progesterone to 16-30

[IN Fertility Institute's] Strengths- they've been around for a while and are friendly. Weakness- it was very hard to get ahold of anyone for scheduling. (If it weren't through nurses) I called 10+times in an hour and couldn't get through. The lady in billing is really nice, but losing her mind. I talked to her on Tuesday went back on Wednesday and she had no clue as to why I brought her the Bill's we talked about Tuesday. I constantly have credits on my account because I prepaid for surgery and it didnt end up being that much. I kept paying for all my visits which kept adding up my credits. If I didnt say anything I'd be close to 3k by now in credits

How was your experience with John Jarrett at Indiana Fertility Institute?

I started doing to dr Jarrett in October. It's now February and I saw him or talked to him on the phone 6 times. He is a mixture of warm and welcoming to blunt. He is concerned with how I feel and what I want. He always asks me what I want to do next.

What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute?

Be direct. Dont hesitate to ask questions. He will answer the best he can.

During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute?

The nurses and Dr jarrett were extremely warm. Dr jarrett called me a few times personally

Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute and their degree of success.

Describe your experience with the nursing staff at Indiana Fertility Institute.

The nurses all seemed friendly. They call back relatively quick

Describe your experience with Indiana Fertility Institute.

Strengths- they've been around for a while and are friendly. Weakness- it was very hard to get ahold of anyone for scheduling. (If it weren't through nurses) I called 10+times in an hour and couldn't get through. The lady in billing is really nice, but losing her mind. I talked to her on Tuesday went back on Wednesday and she had no clue as to why I brought her the Bill's we talked about Tuesday. I constantly have credits on my account because I prepaid for surgery and it didnt end up being that much. I kept paying for all my visits which kept adding up my credits. If I didnt say anything I'd be close to 3k by now in credits

Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute.

Consults are 75. Iuis are 799 plus meds. My meds were under 110

What specific things went wrong at Indiana Fertility Institute?

Provided conflicting information

Describe the specific things that went wrong at Indiana Fertility Institute.

See my previous post about billing.

Doctor

John Jarrett

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

John Jarrett Indiana Fertility Institute

2019, Successful

Age 30

1 IVF

Endometriosis

Other

Income $100K - $199K

Only Doc Seen

Strongly Recommends

Successful

Review of

John Jarrett Indiana Fertility Institute

We had unexplained infertility and [Dr. Jarrett] did not hesitate to get us started on IVF right away. He explained everything step by step and I felt extremely confident in his practice. While he may be straight to the point and some patients don't like that, I do. He personally called me after we lost on of our twins shortly after birth and gave his condolences. I never once felt like a "number".

I think we paid $1,000 for embryo preservation...We did not have any billing issues [at Indiana Fertility Institute]...I personally do not have anything negative to say about the clinic as a whole. It was always nice and clean, the nurses communicated well and the financial advisor let me know exactly what I would owe...I felt very knowledgeable about what was going on and in which order things would happen

How was your experience with John Jarrett at Indiana Fertility Institute?

As stated before Dr. Jarrett was absolutely amazing start to finish. We had unexplained infertility and he did not hesitate to get us started on IVF right away. He explained everything step by step and I felt extremely confident in his practice. While he may be straight to the point and some patients don't like that, I do. He personally called me after we lost on of our twins shortly after birth and gave his condolences. I never once felt like a "number".

What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute?

To listen to him and to trust him and his staff. They are very to the point and their goal is to get your pregnant.

During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute?

Dr. Jarrett is absolutely amazing start to finish. I felt very knowledgeable about what was going on and in which order things would happen. We conceived identical twin boys and ended up losing one shortly after birth due to unexpected reasons. Dr. Jarrett PERSONALLY called me to give his condolences! What a gem of a doctor!

Describe your experience with the nursing staff at Indiana Fertility Institute.

Everyone of the nurses and even just staff members in general are phenomenal! I have nothing but positive things to say about the entirety of Indiana Fertility Institute.

Describe your experience with Indiana Fertility Institute.

I personally do not have anything negative to say about the clinic as a whole. It was always nice and clean, the nurses communicated well and the financial advisor let me know exactly what I would owe.

Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute.

We have amazing health insurance and so majority of our care was covered, I think we paid $1,000 for embryo preservation and then we obviously had to meet our ded/opx with insurance. We did not have any billing issues.

Describe John Jarrett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute.

Dr. Jarrett was not overly pleased when I stated I wanted to transfer two embryos. He said "these look great are you sure you want to do two?" I said "yep" his final response was "if you ended up with twins don't blame me" (while chuckling. We did end up only having one embryo implant but it split and we conceived identical twin boys.

Doctor

John Jarrett

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

John Jarrett Indiana Fertility Institute

2019, Unknown Success

Age 42

1 IVF

European

Income $100K - $199K

Doctor

Only Doc Seen

Strongly Recommends

Success w/ Doc Too early to know

Review of

John Jarrett Indiana Fertility Institute

He [Dr. John Jarrett] was friendly and frank; when we asked him to lay it out for us, he did just that. When we had many questions about how to proceed with our PGD results, he was willing to talk with us in person and on the phone multiple times to make sure we were comfortable...straightforward but also compassionate; he answers your questions with literally thousands of patients’ worth of experience. While each of us is truly unique, it was a comfort to me to have his experience as our guide.

The only concern [with Indiana Fertility Institute] was regarding billing discrepancies; we weren’t informed of two further charges at the time of initial payment for egg retrieval and PGD testing. I am confident it was related to recent staff turnover. In fact, the information was included in later emails we received but not conveyed at initial outlay. It was frustrating as we are paying completely out of pocket, but I know things are resolved there now.

How was your experience with John Jarrett at Indiana Fertility Institute?

Dr Jarrett is straightforward but also compassionate; he answers your questions with literally thousands of patients’ worth of experience. While each of us is truly unique, it was a comfort to me to have his experience as our guide.

What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute?

Ask your questions as you want them to be answered. I appreciated the straightforward answers.

During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute?

He was friendly and frank; when we asked him to lay it out for us, he did just that. When we had many questions about how to proceed with our PGD results, he was willing to talk with us in person and on the phone multiple times to make sure we were comfortable. His nursing staff is also very professional and kind.

Describe your experience with your nurse at Indiana Fertility Institute. (Assigned nurse: Maddy)

Maddy is organized, punctual, and kind. She is very knowledgeable and never minded my many questions. She is also very accommodating to our scheduling needs.

Describe your experience with Indiana Fertility Institute.

The clinic experienced a recent turnover of all reception and billing staff. While all there are very kind, their knowledge regarding scheduling next steps and also being able to candidly provide full cost estimates (especially for those with no insurance coverage) was not the best for us. I am however confident that this is improving. The nursing staff is top notch and very efficient. The lab staff is amazing and kind.

Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute.

Costs were grouped based on treatment groups; they felt expensive to us but please know we have no insurance coverage whatsoever for these services and we didn’t “shop around.” My OB referred me here, knowing my medical history and our family goals, so here I went.

What specific things went wrong at Indiana Fertility Institute?

Provided conflicting information

Describe the specific things that went wrong at Indiana Fertility Institute.

The only concern was regarding billing discrepancies; we weren’t informed of two further charges at the time of initial payment for egg retrieval and PGD testing. I am confident it was related to recent staff turnover. In fact, the information was included in later emails we received but not conveyed at initial outlay. It was frustrating as we are paying completely out of pocket, but I know things are resolved there now.

Doctor

John Jarrett

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

John Jarrett Indiana Fertility Institute

2018, Successful

Age 38

2 IUI

Black or African-American

Income $50K - $99K

Operations

2nd of 2 Docs

Strongly Recommends

Successful

Review of

Meredith Provost Indiana Fertility Institute

I felt more like a human rather than a number, because she [Dr. Provost] wasn’t rushing into trying to go for IVF first. She sent off lab work. She made me start taking vitamin D supplements before we even went into more details about a procedure. She made me follow up with my hematology doctor to insure my iron count was where it needed to be. She didn’t rush or force us into anything.

I would say a overall strength they had was the ability to break down every step along this journey without making us feel bad about not knowing medical terminology.... I would say the weakness was their inability to work with us on funding.... Indiana Fertility wouldn’t produce an invoice for the services upfront. They wanted almost $6000.00 paid upfront, but wouldn’t send this invoice to my employer.

How was your experience with Meredith Provost at Indiana Fertility Institute?

As a patient, I’d say was experience was wonderful. I left the office having a complete understanding about infertility. I was provided the good, the bad, and any risk. I didn’t leave the office with questions. I like the fact that everything was given straight forward, and blunt but done in a nice way. This was very helpful to us.

What's one piece of advice would you give a prospective patient of Meredith Provost at Indiana Fertility Institute?

Any question you may have, write them down and ask. Even if it’s something you really don’t want the answer to. Ask

During treatment, were you treated like a number or a human with Meredith Provost at Indiana Fertility Institute?

I was seen by Dr. Meredith Provost who works side-by-side with Dr. John Jarrett. I felt more like a human rather than a number, because she wasn’t rushing into trying to go for IVF first. She sent off lab work. She made me start taking vitamin D supplements before we even went into more details about a procedure. She made me follow up with my hematology doctor to insure my iron count was where it needed to be. She didn’t rush or force us into anything. She provided options and allowed us to choose which we thought was best. She gave her opinion, and she was very straight forward with us. We had a clear understanding of what needs to take place for us to conceive successfully.

Describe the protocols Meredith Provost used in your cycles at Indiana Fertility Institute and their degree of success.

After our initial call to the office, an appointment was set to speak with the doctor. When we met with the doctor we briefly went over our fertility history. We had to sign a consent form to have our previous fertility care released to them. Our first step was to go over the different treatment plan options with the office coordinator. We started with blood work to detect hormone levels, estrogen, and ovary function. My husband had to have a semen analysis done. He had a very high numbers of sperm cells, with great motility. Next we had an ultrasound to look at the lining of my uterus. My uterus lining was a little thick, but this is something that can be corrected. In between this I did have to schedule for a SIS prior to my start cycle. When my blood work came back the doctor was able to see that my vitamin D levels were low, and started me on a Vitamin D supplement. I took these drops for 30 days. After 30 days I returned to the office, for more blood work. The results came back, and the vitamin D supplements did raise my levels. I was advised to keep taking them for another month or so. After all the test came back exceptional we were ready to start planning our IVF cycle. The medications I would’ve been taken are Menopur, Novarel,Ganirelix, and progesterone injections.

Describe your experience with your nurse at Indiana Fertility Institute. (Assigned nurse: Haley Sowder)

Very friend people all around. Haley, and I communicated back and forth through email several times. She made sure we had a clear understanding of the whole process.

Describe your experience with Indiana Fertility Institute.

I would say a overall strength they had was the ability to break down every step along this journey without making us feel bad about not knowing medical terminology. Everything was clearly explained in a way we could understand it. I would say the weakness was their inability to work with us on funding. I currently work for a top health insurance carrier in The United States. Unfortunately a lot of insurance companies don’t cover infertility treatments at 100%. I reached out to the president of my company about the lack of coverage, and he granted me an additional 10,000 to be used for future infertility treatments. The only issue was my employer wanted an Invoice showing exactly what the funds were for, and Indiana Fertility wouldn’t produce an invoice for the services upfront. They wanted almost $6000.00 paid upfront, but wouldn’t send this invoice to my employer.

Describe the costs associated with your care under Meredith Provost at Indiana Fertility Institute.

It was approximately $17,000

Describe Meredith Provost's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute.

We did discuss doing two or three.

Doctor

Meredith Provost

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Meredith Provost Indiana Fertility Institute

2014 - 2018, Successful

Age 32 - 36

1 IVF

Anovulation

Male Factor

PCOS

European

Teacher

Only Doc Seen

Strongly Recommends

Successful

Review of

John Jarrett Indiana Fertility Institute

He [Dr. John Jarrett] always listened to what we had to say and answered every question. I had a rough recovery from egg retrieval and he came up to check on me personally. When I developed OHSS he did the paracentesis in office the same day that I walked in and came back to make sure I was draining properly.... Birth Control- for approximately 1-2 months to regulate cycles. At a smaller clinic (and also splitting some time at a clinic in Illinois) he has to align cycles in order to do surgery’s on set days. Estrogen Progesterone in oil beginning after retrieval. For extra progesterone support. Then switches to vaginal progesterone. Baby (low dose) aspirin- for better blood flow/implantation of embryo

Price is a definite weakness [at IN Fertility Institute]. Being that the clinic is small, it doesn’t have some of the same perks as larger clinics, such as online access to charts. But, I think this makes the clinic a little more personable. Since I first started at the clinic, there has been another Dr added.... There was only one instance where the results I thought were to be back in 24 hrs or so were not because that specific test in that part of the cycle (post confirmed pregnancy) were not covered and had to be sent out.

How was your experience with John Jarrett at Indiana Fertility Institute?

He always listened to what we had to say and answered every question. I had a rough recovery from egg retrieval and he came up to check on me personally. When I developed OHSS he did the paracentesis in office the same day that I walked in and came back to make sure I was draining properly.

What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute?

I would tell them to listen to everything he has to say. He’s been at this a long time and has seen many different scenarios. Trust him!

During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute?

I worked really closely with one particular nurse who followed up with everything with me.

Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute and their degree of success.

Birth Control- for approximately 1-2 months to regulate cycles. At a smaller clinic (and also splitting some time at a clinic in Illinois) he has to align cycles in order to do surgery’s on set days. Estrogen Progesterone in oil beginning after retrieval. For extra progesterone support. Then switches to vaginal progesterone. Baby (low dose) aspirin- for better blood flow/implantation of embryo

Describe your experience with your nurse at Indiana Fertility Institute. (Assigned nurse: Lisa Sutton)

Lisa is a friend of mine as well as a nurse at Dr Jarrett’s office. It’s how I ended up there. She’s worked with him since the beginning.

Describe your experience with Indiana Fertility Institute.

Price is a definite weakness. Being that the clinic is small, it doesn’t have some of the same perks as larger clinics, such as online access to charts. But, I think this makes the clinic a little more personable. Since I first started at the clinic, there has been another Dr added.

Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute.

I don’t remember specifics from my first cycle. The second cycle (FET) was $4500 (split between doctor and lab) + medications like PIO, birth control and estrogen.

Describe John Jarrett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute.

None of our embryos were tested (chromosomally) so we opted (with Dr J’s) approval to transfer 2. He thought that my body would be able to handle a twin pregnancy and he said if we were okay with those chances that he was okay with transferring 2.

What specific things went wrong at Indiana Fertility Institute?

Failed to call with results

Describe the specific things that went wrong at Indiana Fertility Institute.

There was only one instance where the results I thought were to be back in 24 hrs or so were not because that specific test in that part of the cycle (post confirmed pregnancy) were not covered and had to be sent out.

Doctor

John Jarrett

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

John Jarrett Indiana Fertility Institute

2016 - 2018, Unsuccessful

Age 23 - 25

2 IVF

Endometriosis

Male Factor

PCOS

Other

Income $0 - $49K

Only Doc Seen

Strongly Recommends

Unsuccessful

Review of

John Jarrett Indiana Fertility Institute

Dr. Jarrett always made me feel like a human and not a number. He genuinely cares and you can definitely tell he wants to give you what you want. Most of the nurses did as well. There are a few that aren’t as nice but overall they’re all great. Most of them know me by name which I appreciate.... I actually had OHSS and Dr. Jarrett was there every step of the way to get me through it. He has called me on weekends and evenings personally to check on me. Although I’ve not had a positive result (YET!!) I completely trust him and wouldn’t want to go to someone else.

Most of the nurses [Indiana Fertility Institute] and Dr. Jarrett are incredible. The office is clean and almost always on time. The offices biggest weakness is the front desk. They do not answer or return phone calls in a timely manner. I usually just have a nurse help me with scheduling so I don’t have to call the office....Strengths would be they are very informative and answer any and all questions that I have. When I was sick they took such great care of me and I could feel that they cared.

How was your experience with John Jarrett at Indiana Fertility Institute?

Dr. Jarrett has great bed side manner. I’ve had a rough journey consisting of 2 eggs retrievals and 4 transfers (1 fresh, 3 frozen). I actually had OHSS and Dr. Jarrett was there every step of the way to get me through it. He has called me on weekends and evenings personally to check on me. Although I’ve not had a positive result (YET!!) I completely trust him and wouldn’t want to go to someone else.

What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute?

Trust the process and the time it takes. He knows what he’s doing and I believe he will help in the best way possible.

During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute?

Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute and their degree of success.

I don’t remember the exact protocol for my first cycle. I hyper stimulated pretty bad the first time so the second round my doses were much smaller, unfortunately resulting in only 3 eggs that didn’t fertilize. I’ve been on blood thinners, progesterone in oil, estrace, and antibiotics for all of my frozen embryo transfers. The first cycle I had positive pregnancy tests after my fresh transfer. Then we lost it. After that we did 1 frozen embryo transfer with negative results. We then decided to do a laparoscopy which removed some endometriosis. Then another frozen transfer negative again. So we started over with a new cycle and at the egg retrieval only got 3 eggs that didn’t fertilize so we transferred our last frozen with negative results. So now we are about to start a new cycle again.

Describe your experience with the nursing staff at Indiana Fertility Institute.

Strengths would be they are very informative and answer any and all questions that I have. When I was sick they took such great care of me and I could feel that they cared. The nurses are great at calling me back and even emailing me. They don’t really have any weaknesses that I can think of.

Describe your experience with Indiana Fertility Institute.

Most of the nurses and Dr. Jarrett are incredible. The office is clean and almost always on time. The offices biggest weakness is the front desk. They do not answer or return phone calls in a timely manner. I usually just have a nurse help me with scheduling so I don’t have to call the office.

Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute.

Full cycle with embryo transfer including costs of meds around 18,000. Each frozen embryo transfer is 5,000 plus medications.

Describe John Jarrett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute.

The first time he recommended only one because of our chances for multiples being so high since I’m young and healthy. Since we lost it we then did 2 with our frozen embryo transfer then singles after that. He lets you decide what’s best for you but gives his medical opinion.

Doctor

John Jarrett

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

John Jarrett Indiana Fertility Institute

2018, Unsuccessful

Age 26

3 Fertility Medications

Anovulation

Unexplained

Ashkenazi Jewish

Middle Eastern

Income $100K - $199K

Teacher

Only Doc Seen

Doesn't Recommend

Unsuccessful

Review of

John Jarrett Indiana Fertility Institute

[Dr. Jarrett's] weakness, frankly, is his availability. He is only available a few days per week, and only in the afternoon, since he runs his lab in the morning and also runs a clinic in Illinois. I would have been much happier with my care at his clinic if he were more available to patients and managed their care in a more hands-on way...Be prepared to interact mainly with the nurses and office staff at this clinic. You won't see Dr. Jarrett much beyond your initial consultation, unless he's doing your surgery.

My husband and I both experienced this clinic [Indiana Fertility Institute] not calling us with lab results. My husband had to call the clinic to hear about his semen analysis, and I had to call in to ask about a testosterone level check; both were done in their in-house lab. I also experienced miscommunication about the clinic's procedures for their letrozole cycles. I was not given a baseline scan for my first round of letrozole, and when Dr. Jarrett and I decided to try a second round, he did not indicate that I needed to come in for a baseline scan on Cycle Days 1-4.

How was your experience with John Jarrett at Indiana Fertility Institute?

Dr. Jarrett has quite a bit of experience and is respectful of people navigating the infertility journey. His strengths included his candidness, his warmth, and that he always seemed to have a "back up plan." His weakness, frankly, is his availability. He is only available a few days per week, and only in the afternoon, since he runs his lab in the morning and also runs a clinic in Illinois. I would have been much happier with my care at his clinic if he were more available to patients and managed their care in a more hands-on way.

What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute?

Be prepared to interact mainly with the nurses and office staff at this clinic. You won't see Dr. Jarrett much beyond your initial consultation, unless he's doing your surgery.

During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute?

While I was with Dr. Jarrett himself, he was warm and treated me well. His office staff and nurses, however, often mixed me up with other patients or forgot to call me back, which made me feel like a number.

Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute and their degree of success.

I was originally diagnosed with PCOS and came to Dr. Jarrett after 3 failed Clomid rounds. He looked at my ovaries, which did not appear polycystic on the ultrasound, and tested my AMH level. When my AMH came back normal, Dr. Jarrett suggested we move forward with letrozole and triggered ovulation, with intercourse at home. We tried this for three cycles total (took one cycle off because I had an ovarian cyst), and each hpt was negative. Because I had had a previous ectopic pregnancy, Dr. Jarrett suggested a laparoscopy to look for potential tube blockages and/or endometriosis. He performed the surgery, and everything came back normal. He moved our diagnosis to "unexplained infertility" and we are now looking at our first round of IVF.

Describe your experience with the nursing staff at Indiana Fertility Institute.

I was not a fan of the nursing staff at this clinic at all. While most of the nurses were kind and efficient, getting me in and out of appointments on time (a big strength!), I never felt as if someone was in charge of my care, and that their office was disorganized as a result. For example, there were two occasions during which my husband or I had had a test done (a semen analysis and a blood draw), and the office never called us with results...we just called them a week or so later. Additionally, there was not much communication regarding procedures; I was not told by Dr. Jarrett that I needed a baseline scan for my second round of letrozole (I hadn't had one for my first round), and I only found out I needed one when I spoke to a nurse. Then, the office didn't call me back when I tried to schedule one for the correct cycle day, so I just drove to the clinic and hoped they'd have an opening early in the morning. Overall, the clinic would do much better if each patient had one or two points of contact for their treatment.

Describe your experience with Indiana Fertility Institute.

Strengths of this clinic include Dr. Jarrett's experience, his warmth, and his expertise. He did a great job with my laparoscopy, and I healed well. They also do have lots of openings for patient appointments, and tend to run their appointments on time. Weaknesses include communication of lab results to patients, as well as an apparent lack of communication among the staff (e.g. between Dr. Jarrett and his nurses, and nurses to each other). As a new patient, I'd want to know that I wouldn't be seeing Dr. Jarrett most of the time, and that I needed to keep tabs on the nurses to make sure I was getting the best care.

Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute.

I needed to pay for medications and for ultrasounds during my treatment. I also had to pay for surgery.

Describe John Jarrett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute.

I haven't discussed this with Dr. Jarrett.

What specific things went wrong at Indiana Fertility Institute?

Failed to call with results
Failed to inform you of changes in protocol

Describe the specific things that went wrong at Indiana Fertility Institute.

My husband and I both experienced this clinic not calling us with lab results. My husband had to call the clinic to hear about his semen analysis, and I had to call in to ask about a testosterone level check; both were done in their in-house lab. I also experienced miscommunication about the clinic's procedures for their letrozole cycles. I was not given a baseline scan for my first round of letrozole, and when Dr. Jarrett and I decided to try a second round, he did not indicate that I needed to come in for a baseline scan on Cycle Days 1-4. His nurse, however, called me and told me I needed to come in for a baseline scan, but the office never called me back when I called to schedule the scan. Because this occurred on my Cycle Day 2, I panicked, and drove to the clinic as soon as they opened the next day (CD3) to get a scan. They were able to fit me in, but this was a miscommunication that shouldn't have happened.

Doctor

John Jarrett

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

John Jarrett Indiana Fertility Institute

2017 - 2018, Unsuccessful

Age 32 - 33

1 IUI

Male Factor

PCOS

Uterine Fibroids

European

Income $0 - $49K

2nd of 2 Docs

Strongly Recommends

Unsuccessful

Review of

John Jarrett Indiana Fertility Institute

We sat down for a consultation and went over future options. He [Dr. John C Jarrett] thought it would be best to try IUI (insemination) first. I suffer from PCOS and my husband has some issues as well. While the specifics, right now, have left me, I do remember taking some medicine prior to the IUI, going in to check my follicles through ultrasound, and then once I was ready, having the IUI procedure. I was told to take it easy and take progesterone. After a certain amount of time, I was allowed to take a pregnancy test. While this was unsuccessful, Dr. Jarrett did meet with us after to follow up on the next steps, which will involve IVF.

The nursing staff [at IN Fertility Institute-Indianapolis] were very kind and respectful. I think they knew just how delicate this situation is, especially after seeing so many women come through, wanting and fighting to become mothers. I felt that they were understanding and always willing to find answers to questions we had.... I believe the IUI was around $2500+. It was a package that included a number of things like injections, ultrasounds, sperm preparation, etc.

How was your experience with John Jarrett at Indiana Fertility Institute?

Whenever we (me and my husband) sat down with Dr. Jarrett, I felt as though he really listened and actually cared. I felt like he really was passionate and positive about finding a way to get us pregnant. I, of course, was very emotional and he was compassionate and understanding. He gave us some hope. We weren't successful with our IUI, but he recommended we do IVF. We are in the process of figuring out how to afford it, but he made us feel like for once we may have a chance of being parents. He seems to always have a plan and he's ready to put it into effect as soon as you are. Also, as a woman, I have never really felt comfortable with male doctors. Dr. Jarrett definitely made me feel comfortable and at ease. I would for sure recommend him to others.

What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute?

I would just tell them to be honest and give as much information as you can. This will help him determine the best course of action and hopefully speed up the process for you.

During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute?

Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute and their degree of success.

I had 4 treatments of clomid and shots before I came to Dr. Jarrett. Those were not successful. I then went to see Dr. Jarrett. We sat down for a consultation and went over future options. He thought it would be best to try IUI (insemination) first. I suffer from PCOS and my husband has some issues as well. While the specifics, right now, have left me, I do remember taking some medicine prior to the IUI, going in to check my follicles through ultrasound, and then once I was ready, having the IUI procedure. I was told to take it easy and take progesterone. After a certain amount of time, I was allowed to take a pregnancy test. While this was unsuccessful, Dr. Jarrett did meet with us after to follow up on the next steps, which will involve IVF.

Describe your experience with the nursing staff at Indiana Fertility Institute.

The nursing staff were very kind and respectful. I think they knew just how delicate this situation is, especially after seeing so many women come through, wanting and fighting to become mothers. I felt that they were understanding and always willing to find answers to questions we had.

Describe your experience with Indiana Fertility Institute.

Overall, I think the clinic does a great job of making patients feel welcome and answering questions. You can call and most times get answers to questions at that time or they will call you back usually within 24 hours, if not sooner.

Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute.

I believe the IUI was around $2500+. It was a package that included a number of things like injections, ultrasounds, sperm preparation, etc.

Doctor

John Jarrett

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

John Jarrett Indiana Fertility Institute

2017 - 2018, Unknown Success

Age 31 - 32

IVF

PCOS

Tubal Blockage

Other

European

Income $100K - $199K

2nd of 3 Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

John Jarrett Indiana Fertility Institute

If you call to set up an appointment [at Indiana Fertility Institute] the number you try to reach a receptionist will only take you to voicemail and they won’t call back. I suggest calling the nurse line and someone will call you back that way.... For IVF: $12,500 for out of pocket fresh round including everything (even ICSI). In addition: meds ($4-7k), anesthesia ($460), PGS testing, donor egg/sperm, surrogate, etc

How was your experience with John Jarrett at Indiana Fertility Institute?

The truth-I took one of his yoga classes before I even scheduled an appointment with him. Haha! Someone told me he is an awesome RE and a yoga instructor so I took a class of his to see if I liked his vibe. He is truly amazing. He has gray hair and a little pony tail that helps explain his down to earth, calm, compassionate personality. He has called me personally on multiple occasions and truly cares. His presence is very calming...like you’re talking to your dad or grandpa. He really has a passion to help us get pregnant. He was the first doctor that I feel like took me seriously and was ready to rock ‘n roll and get this process moving along. In the process of my first IVF with him and so far so good!

What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute?

Just go meet with him. You’ll instantly feel heard and like you’re in good hands.

During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute?

Love most of the staff there. Office staff is not always great. But nurses and Dr Jarrett are amazing!

Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute and their degree of success.

Current protocol- Birth control last pill 9/21/18 5 vials 75 Menopur + 1 Saline in AM, started 9/24 and go in 9/29 for an ultrasound. Will likely start 1 ganirelix per day for 5 days and continue Menopur, then Lupron and novadrel trigger then retrieval around 10/5 and transfer around 10/10-if we are able to do a fresh transfer. Progesterone in oil (10/day) and estrace (2mg/day) after.

Describe your experience with the nursing staff at Indiana Fertility Institute.

The nurses are great. They have a shortage with 2 on maternity leave currently, otherwise great!

Describe your experience with Indiana Fertility Institute.

If you call to set up an appointment, the number you try to reach a receptionist will only take you to voicemail and they won’t call back. I suggest calling the nurse line and someone will call you back that way.

Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute.

For IVF: $12,500 for out of pocket fresh round including everything (even ICSI). In addition: meds ($4-7k), anesthesia ($460), PGS testing, donor egg/sperm, surrogate, etc.

Describe John Jarrett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute.

I will only have 1 transferred due to the size of my uterus (I have 1/2 the normal size uterus with only one functioning ovary).

Doctor

John Jarrett

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

John Jarrett Indiana Fertility Institute

2018, Unsuccessful

Age 33

3 IUI

Endometriosis

Unexplained

Latinx

Income $0 - $49K

Only Doc Seen

Strongly Recommends

Unsuccessful

Review of

Meredith Provost Indiana Fertility Institute

There are lots of great thing about Dr. Provost, she is a very positive doctor. She makes us feel confident about our situation every time we visit. She is strait forward and dose not beat around the bush.... Dr provost offered free egg reserve screening. Or at least she did to us as a way to get new clients into her clinic. ... When we have time to sit with Dr. provost she seems to care and be sincere.

The location [for Indiana Fertility Institute] is very easy to get to from the highway. The waiting room is very comfortable. They are not the only business there so sometimes parking could be difficult. The biggest weakness in my opinion is their phone system. Rarely do they answer the phone... The nurses are very kind and seem to do their jobs well.

How was your experience with Meredith Provost at Indiana Fertility Institute?

There are lots of great thing about Dr. Provost, she is a very positive doctor. She makes us feel confident about our situation every time we visit. She is strait forward and dose not beat around the bush. The only thing I can really complain is about communication. Very rarely dose her staff actually answer the phone. We always have to leave messages and wait on call backs. As a working class couple that can be extremely inconvenient. If we don’t get to the phone on time we have to call back leave message and start the wait again.

What's one piece of advice would you give a prospective patient of Meredith Provost at Indiana Fertility Institute?

Dr provost offered free egg reserve screening. Or at least she did to us as a way to get new clients into her clinic. When dealing with fertility treatment anything you can get is extremely helpful. They try to use the insurance you already have to cover some if any of your procedures. Which when dealing with this that can help your financial state.

During treatment, were you treated like a number or a human with Meredith Provost at Indiana Fertility Institute?

When I would go into clinic it was never like I was waitin for my number to be called. It felt more personal. When we have time to sit with Dr. provost she seems to care and be sincere. With us money is a huge deal. Dr.ppProvost and her staff try their best to give us as many options before jumping into very expensive persedures.

Describe your experience with the nursing staff at Indiana Fertility Institute.

The nurses are very kind and seem to do their jobs well.

Describe your experience with Indiana Fertility Institute.

The location is very easy to get to from the highway. The waiting room is very comfortable. They are not the only business there so sometimes parking could be difficult. The biggest weakness in my opinion is their phone system. Rarely do they answer the phone

Describe the costs associated with your care under Meredith Provost at Indiana Fertility Institute.

I do not remember exact numbers but I have spent about $7000.00 which include 3 IUI and meds. Also an upcoming surgery that was not completely covered byinsurance

Doctor

Meredith Provost

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Meredith Provost Indiana Fertility Institute

2017 - 2018, Unknown Success

Age 34 - 35

1 IVF

Donor Eggs

Diminished Ovarian Reserve

European

Income $100K - $199K

Sales Representative

Only Doc Seen

Strongly Recommends

Success w/ Doc Not sure

Review of

John Jarrett Indiana Fertility Institute

Dr. Jarrett is very good at what he does. Every time we were there, he was very honest, yet very compassionate at the same time. He has to give people horrible news and wonderful news and he never knows how the reaction is going to go, and can always respond appropriately.... The first test he ever did was to see what my AMH was. Once he found out how low it was, he knew that if we wanted to be pregnant, we would need to go get donor route.

The staff [Indiana Fertility Institute] is amazing and i would not change a thing there, aside from the billing coordinator. The billing coordinator is not the best as she doesn’t have the best bedside manner. She also does not send anything through email, and I prefer to have electronic copies.... The nurses for the donor program are AMAZING. I could email them or call and knew I would get an answer very quickly. When meeting with them in person, they were so kind and caring.

How was your experience with John Jarrett at Indiana Fertility Institute?

What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute?

Not to expect super warm and fuzzy, but to know you are getting the best in the state. He is the master of his craft.

During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute?

The personal care was very good. Dr. Jarrett and his team always made me feel like family and were always very sensitive in the appropriate scenarios.

Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute and their degree of success.

The first test he ever did was to see what my AMH was. Once he found out how low it was, he knew that if we wanted to be pregnant, we would need to go get donor route. He also knew that for my own sanity, i needed to at least try with my own eggs. He was supportive when we decided to move forward with our own eggs and IFV. When that did not succeed, he told me he would get me pregnant with a donor. We have had one unsuccessful attempt with 6 great looking frozen embryos, and I am confident that I will be pregnant this year.

Describe your experience with your nurse at Indiana Fertility Institute.

The nurses for the donor program are AMAZING. I could email them or call and knew I would get an answer very quickly. When meeting with them in person, they were so kind and caring.

Describe your experience with Indiana Fertility Institute.

The staff is amazing and i would not change a thing there, aside from the billing coordinator. The billing coordinator is not the best as she doesn’t have the best bedside manner. She also does not send anything through email, and I prefer to have electronic copies. I would love if they had a patient portal online to be able to look at notes from my past visits, and see billing/payment history.

Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute.

$25,000 each time. $2100to thaw frozen embryos.

Describe John Jarrett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute.

He recommends one embryo at a time, but will ultimately do what the patient wants (not more than 2).

Doctor

John Jarrett

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

John Jarrett Indiana Fertility Institute

2017 - 2018, Unknown Success

Age 31 - 32

1 IUI

Endometriosis

PCOS

European

Income $100K - $199K

Teacher

2nd of 2 Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

John Jarrett Indiana Fertility Institute

We started off with the most basic procedures [with Dr. John Jarrett], trigger shots and some monitoring, then we moved on to more stim shots. When these things did not work we moved on to a laparoscopic procedure in which he found endometriosis. That was cleaned out and we did another cycle that failed. Then we did an IUI, when that failed we began IVF. My AMH levels were high so the first IVF round we went low on meds because he didn’t want my body to hyper respond. My body didn’t respond as expected, so we stopped the cycle and plant o start again at a higher dose very soon.

I love this clinic [IN Fertility Institute]. They make me feel right at home, all the way down to the front desk and finance team. They are compassionate, gentle, understanding, helpful, and accommodating. They even stayed after hours so I could run up and get some medication from them one time.... Ultrasounds are $300. Bloodwork that I have done usually must be done at an IU Health facility due to my insurance. Medication is ordered through another pharmacy. IUI was around $500. IVF is around $13,000 without the medication cost.

How was your experience with John Jarrett at Indiana Fertility Institute?

He is very direct and answers questions, but he also shows compassion and empathy. If he thinks the fault should land on him he will take the blame. He has a lot of experience and knowledge. I feel comfortable with him being my doctor.

What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute?

His sometimes direct nature could be a off putting to some, but it’s important to hear that in this process. When the process is so expensive it is important to have honest answers even if they can be hard to hear.

During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute?

Personal phone calls

Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute and their degree of success.

We started off with the most basic procedures, trigger shots and some monitoring, then we moved on to more stim shots. When these things did not work we moved on to a laparoscopic procedure in which he found endometriosis. That was cleaned out and we did another cycle that failed. Then we did an IUI, when that failed we began IVF. My AMH levels were high so the first IVF round we went low on meds because he didn’t want my body to hyper respond. My body didn’t respond as expected, so we stopped the cycle and plant o start again at a higher dose very soon.

Describe your experience with the nursing staff at Indiana Fertility Institute.

I always feel so at ease with the nurses. They are compassionate and understanding. They are quick to respond to questions and concerns.

Describe your experience with Indiana Fertility Institute.

I love this clinic. They make me feel right at home, all the way down to the front desk and finance team. They are compassionate, gentle, understanding, helpful, and accommodating. They even stayed after hours so I could run up and get some medication from them one time.

Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute.

Ultrasounds are $300. Bloodwork that I have done usually must be done at an IU Health facility due to my insurance. Medication is ordered through another pharmacy. IUI was around $500. IVF is around $13,000 without the medication cost.

Doctor

John Jarrett

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

John Jarrett Indiana Fertility Institute

2017 - 2018, Unsuccessful

Age 27 - 28

2 IUI

Anovulation

PCOS

European

Income $50K - $99K

Nurse or HC Services

Only Doc Seen

Strongly Recommends

Unsuccessful

Review of

John Jarrett Indiana Fertility Institute

John Jarrett is a very personable person. He’s easy to talk to and listens. He’s very open to any treatment you might want to try and he is very knowledgeable. He really lets you take charge of your treatment. ... He’s very informative and also extremely empathetic. ... When I first saw Dr. Jarrett he started me on metformin to help regulate cycles. When that didn’t work he added 7.5mg letrozole for days 3-7 and then we did follistim 75 day 7-9

How was your experience with John Jarrett at Indiana Fertility Institute?

John Jarrett is a very personable person. He’s easy to talk to and listens. He’s very open to any treatment you might want to try and he is very knowledgeable. He really lets you take charge of your treatment. If there something you don’t want to do then he doesn’t push it and he will come up with another route. He’s very informative and also extremely empathetic. He really doesn’t have any flaws and I feel really lucky that I made the decision to seek out more help from him and his team.

What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute?

Do a little bit of research before you go. Dr. Jarrett is very open to anything you want to try and also ask lots of questions.

During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute?

Dr. John Jarret has been nothing short of a blessing to us. He has been a light through this whole process. Even though we have not achieved pregnancy, John has always been there to call us and check in on how we are doing. He continues to stay positive And reassures is that he will not stop trying to help us achieve our dream of having a big family someday.

Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute and their degree of success.

When I first saw Dr. Jarrett he started me on metformin to help regulate cycles. When that didn’t work he added 7.5mg letrozole for days 3-7 and then we did follistim 75 day 7-9 (8f I remember well) then on day 12 I had an ultrasound to check follicles and then I would plan to trigger at home then come back about a day and a half later for IUI and then start progesterone shortly after IUI. Then since I did follistim they had to do a blood pregnancy test which were negative. So now we are in the middle of a break but will try it again bc it’s cheaper than IVF.

Describe your experience with the nursing staff at Indiana Fertility Institute.

The nursing staff was so kind. They were meant to work in this field for sure. Some have actually been through this so they can relate to what I’m going through.

Describe your experience with Indiana Fertility Institute.

A strength is the affordability. It seems to be more affordable then other clinics with IUI only being $300 and ultrasounds are $150. Also, they send prescriptions to the pharmacy they find to be the cheapest so when I did follistim which is very pricey it was $400. It’s still very expensive but when you’re paying out of pocket anything helps. The weekness would be that with it being on the north side there’s a lot of traffic but the clinic can not control that. My too big musts for a fertility doctor is knowledge and pricing and they have both. But also be prepared bc even though it is more affordable it adds up but if you have a HSA account you can use it to help with costs.

Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute.

I think overall so far we have paid about $2500 dollars. Prices include two IUI, 5 ultrasounds, medications, consultation, sperm analysis and prep for insemination.

Describe John Jarrett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute.

No comments.

Doctor

John Jarrett

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

John Jarrett Indiana Fertility Institute

2018, Unknown Success

Age 30

5 IUI

Unexplained

European

Native American

Other

Income $50K - $99K

2nd of 2 Docs

Strongly Recommends

Success w/ Doc Not sure

Review of

Meredith Provost Indiana Fertility Institute

She’s [Dr. Meredith Provost] very kind and truly seemed baffled with our failed IUIs as It’s unexplained infertility and no known cause for our issues. She listened when i wanted to do a more medicated cycle and gave it a couple tries before saying we needed to discuss next steps.... We went straight to IUI (Letrozole and Ovidrel) as aid had failed timed cycles with clomid with a previous obgyn. I was placed on synthroid to try to lower my thyroid levels a bit more even though they were in normal range (history of thyroid issues). After 3 failed IUI’s with just Letrozole and Ovidrel we added 75iu of Gonal-f for 4 days for cycles 4 & 5 unfortunately with no success.

The lab work for my husband, and part of our IVF cycle [at Indiana Fertility Institute] is considered out of network for almost all insurances so check if you have any out of network coverage on your plan. They have package plans or a la cart options. And have a self pay discount so don’t let cost scare you off.... Everyone I’ve dealt with seems very compassionate to the patients struggle. Seems understand the highs and lows and emotional toll it takes on the patients.

How was your experience with Meredith Provost at Indiana Fertility Institute?

Infertility can be overwhelming to deal with. I do wish she would maybe have a list of FAQs toncover with patients who aren’t sure what to ask. She’s very kind and truly seemed baffled with our failed IUIs as It’s unexplained infertility and no known cause for our issues. She listened when i wanted to do a more medicated cycle and gave it a couple tries before saying we needed to discuss next steps.

What's one piece of advice would you give a prospective patient of Meredith Provost at Indiana Fertility Institute?

As overwhelming as it all is try to come with questions. I didn’t really know what to ask. And after everything came back normal it was confusing bc what do you ask the ? I wish i would’ve had some guidelines to walk this journey with even though everyone is different. I have a general understanding of the processes but don’t know what else i should be asking about.

During treatment, were you treated like a number or a human with Meredith Provost at Indiana Fertility Institute?

The nursing staff and Dr. Provist are all great. It’s a busy clinic, but I do wish the doctor checked in more, even if it’s popping in for 5 seconds during an ultrasound to say hello.

Describe the protocols Meredith Provost used in your cycles at Indiana Fertility Institute and their degree of success.

We went straight to IUI (Letrozole and Ovidrel) as aid had failed timed cycles with clomid with a previous obgyn. I was placed on synthroid to try to lower my thyroid levels a bit more even though they were in normal range (history of thyroid issues). After 3 failed IUI’s with just Letrozole and Ovidrel we added 75iu of Gonal-f for 4 days for cycles 4 & 5 unfortunately with no success. I responded well to the meds. But after 5 failed cycles it was time to discuss next steps. I did have to go on Birth control to help with a couple cysts.

Describe your experience with the nursing staff at Indiana Fertility Institute.

Everyone I’ve dealt with seems very compassionate to the patients struggle. Seems understand the highs and lows and emotional toll it takes on the patients.

Describe your experience with Indiana Fertility Institute.

The lab work for my husband, and part of our IVF cycle is considered out of network for almost all insurances so check if you have any out of network coverage on your plan. They have package plans or a la cart options. And have a self pay discount so don’t let cost scare you off.

Describe the costs associated with your care under Meredith Provost at Indiana Fertility Institute.

Initial semen analysis for husband $200-250 Lab work for husband each cycle $200 Beta Draw self pay option for results same day $100-$120 Lab work after processing brought insurance $10-$80 Meds $0-$300 ea for IUI cycle (the specialty pharmacy can ship overnight or within a couple days, they offer a self pay discount if you do not have prescription coverage) I have fully reviewed our statement to breakdown everything else (ultrasounds, procedures, etc)

Describe Meredith Provost's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute.

Due to my age and not having a clear diagnosis she recommends only transferring 1 embryo the first time when we get to that step. We are not to this stage yet so her stance could change pending number of embryos we get and their quality.

Doctor

Meredith Provost

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Meredith Provost Indiana Fertility Institute

2016 - 2017, Unsuccessful

Age 36 - 37

2 IUI

Diminished Ovarian Reserve

Unexplained

Income $100K - $199K

Only Doc Seen

Doesn't Recommend

Unsuccessful

Review of

Meredith Provost Indiana Fertility Institute

She [Dr. Meredith Provost] seemed nice during office visits, but seemed to be hell bent on directing me toward IVF, and retrospectively, probably wasn't concerned with the success of my IUI cycles for this reason. One round of IVF (not including monitoring and meds) at this clinic cost 12,000.00. She was fairly new to the practice at the time I saw her, so I can speculate that maybe she needed some IVF procedures under her belt.

I spent around 3,000.00 on two rounds of IUI [at Indiana Fertility Institute], the second of which was completely botched, and most likely led to a miscarriage because I was prescribed Letrozole while pregnant... I called the clinic multiple times to set up a consultation appointment and nobody ever called me back. I noticed that the clinic was having a meet-and-greet with Dr. Provost, a new doctor at the practice, so I decided to show up. That's how I scheduled my initial consultation - but ended up with Dr. Provost, not Dr. Jarrett.

How was your experience with Meredith Provost at Indiana Fertility Institute?

As disclosed in the previous comment, I had a very bad experience with this doctor. I will never be able to shake the belief that the Letrozole I was given led to the miscarriage. I will never know for sure. She seemed nice during office visits, but seemed to be hell bent on directing me toward IVF, and retrospectively, probably wasn't concerned with the success of my IUI cycles for this reason. One round of IVF (not including monitoring and meds) at this clinic cost 12,000.00. She was fairly new to the practice at the time I saw her, so I can speculate that maybe she needed some IVF procedures under her belt.

What's one piece of advice would you give a prospective patient of Meredith Provost at Indiana Fertility Institute?

Request results of all lab work and tests. Ask questions. Do your own research on any drugs prescribed.

During treatment, were you treated like a number or a human with Meredith Provost at Indiana Fertility Institute?

After reading my FSH and AMH test results, I was told that we can try IUI, but it probably would not be successful. I was told that my only chance of getting pregnant was IVF. I was ushered into a room with a financial consultant who broke down the cost of IVF. IVF at this clinic is incredibly expensive, and fertility treatments are not covered by insurance in Indiana. After the first unsuccessful round of IUI, I took a cycle off (unbeknownst to me, I got pregnant naturally during this cycle). Then wanted to schedule another IUI after I started spotting and thought i had started my period. I was scheduled an appointment, and had a baseline ultrasound. I was prescribed Letrozole/Femara, which I took. I wish they had given me a blood test to ensure that I was not pregnant - which I believe is the protocol before starting Letrozole. The doctor was so convinced that I needed IVF and could "never conceive naturally" that she had convinced me as well. I was shocked when I started bleeding heavily and started to miscarry. I was between 6-8 weeks pregnant. I had been trying to conceive for three years at this point. I was completely devastated. I felt as if this doctor was interested in my money and not interested in my well being.

Describe the protocols Meredith Provost used in your cycles at Indiana Fertility Institute and their degree of success.

I was diagnosed with diminished ovarian reserve due to my AMH and FSH test results. The doctor recommended IVF without trying any medicated cycles or IUI. I decided I wanted to try a few rounds of IUI first, because the idea of IVF was daunting, and it would be a financial strain on my husband and I. For the IUI cycles, I had monitoring (trans vaginal ultrasound), was prescribed Letrozole, and a trigger shot of HGH. First cycle resulted in a negative pregnancy test. Then I took a cycle off. I never made it all the way through my second cycle. I was monitored at what I thought was the beginning of my cycle, given Letrozole, and when I came back in for a transvaginal ultrasound to measure uterine lining and follicle growth, the nurses literally could not find my uterus. So, they drew blood instead, and determined that I had already ovulated (at this point, they still didn't bother to run a pregnancy test). So, the second cycle was cancelled. A couple weeks later, I started bleeding heavily and passing clots. I finally took a pregnancy test and it was positive. I had been pregnant when given Letrozole during the second round, which may have caused my miscarriage.

Describe your experience with the nursing staff at Indiana Fertility Institute.

The nursing staff were nice enough, but what really threw me was when I came in for my ultrasound after starting my second round of Letrozole and they could not find my uterus. They sent me upstairs for labs, but didn't bother to test for pregnancy at that point. They just determined that "I must have ovulated early" on the 8th or 9th day of my cycle, which would have been very early. That experience caused me to lose confidence in the nursing staff. So much that I have questioned whether or not my first IUI was done correctly.

Describe your experience with Indiana Fertility Institute.

I was initially referred to Dr. John Jarrett by my OB-GYN. I called the clinic multiple times to set up a consultation appointment and nobody ever called me back. I noticed that the clinic was having a meet-and-greet with Dr. Provost, a new doctor at the practice, so I decided to show up. That's how I scheduled my initial consultation - but ended up with Dr. Provost, not Dr. Jarrett. The treatments at this clinic are all very expensive, and for most if not all Indiana residents, it is all out of pocket, since insurance doesn't cover fertility treatments in Indiana. Since receiving treatment at this clinic, I've researched costs of other Indianapolis clinics, and this may be the most expensive one. Dr. Jarrett is highly regarded - so maybe that is why. But after my experience, I would not advise anyone to go there. I spent around 3,000.00 on two rounds of IUI, the second of which was completely botched, and most likely led to a miscarriage because I was prescribed Letrozole while pregnant.

Describe the costs associated with your care under Meredith Provost at Indiana Fertility Institute.

I spent around $3,000.00 for one and a half rounds of IUI (the second round was botched and therefore cancelled).

Describe Meredith Provost's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute.

No information to share.

What specific things went wrong at Indiana Fertility Institute?

Failed to call with results
Failed to send your chart to another clinic
Provided conflicting information
Failed to convey critical information
Failed to consider drug intolerance
Canceled a cycle due to clinic error

Describe the specific things that went wrong at Indiana Fertility Institute.

As described before, I was prescribed Letrozole while pregnant. This clinic did not test for pregnancy prior to administering the drug. On one occasion, the nurses could not locate my uterus, therefore couldn't measure uterine lining or follicles. Instead, they ordered labs and wrongfully determined that I had already ovulated (when I was actually pregnant).

Doctor

Meredith Provost

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Meredith Provost Indiana Fertility Institute

2016 - 2017, Successful

Age 31 - 32

1 IUI

1 IVF

Endometriosis

Unexplained

Other

Income $100K - $199K

2nd of 2 Docs

Strongly Recommends

Successful

Review of

John Jarrett Indiana Fertility Institute

From the first 10 minutes of the first meeting I knew we were in the right hands. He explained I most likely had endometriosis, and I was scheduled for surgery one month later! We had a plan and we were on the right track. Dr. Jarrett personally called me the Saturday after surgery and made sure I was feeling okay. He also called several times on his personal cell phone for evening consultations to answer all questions we had when pursuing IVF.

AMAZING. Super on top of scheduling. Very compassionate. We felt like they [Indiana Fertility Institute] really had our backs and truly cared for us....The only negative I will mention is that I received bills a year after our transfer that said we owed money (which we did not as everything has to be paid ahead of time or day of). I had to prove I made payments and it was a headache. They made it right in the end...but I should have never had to deal with it at all.

How was your experience with John Jarrett at Indiana Fertility Institute?

Dr. Jarrett was not only knowledgeable, but a great communicator and I always felt like I could trust his professional opinion. He always gave us the facts so we were prepared, but was gentle in his delivery- which is so important in our delicate situation. He called me on weekends to check in after surgeries, checked in with us at every appt, and even called in the evenings from his personal cell phone to go over our options. He is the reason we have our baby boy and we are forever grateful!

What's one piece of advice would you give a prospective patient of John Jarrett at Indiana Fertility Institute?

Trust this man! He has so many years of experience and has seen it all! We trusted him every step of the way and are so grateful we did.

During treatment, were you treated like a number or a human with John Jarrett at Indiana Fertility Institute?

Describe the protocols John Jarrett used in your cycles at Indiana Fertility Institute and their degree of success.

Our treatment started when Dr. Jarrett believed I had endometriosis. After surgery it was explained to me that I had a mild case, and that we could try for a few months to see if we could conceive on our own. When that didn't work, we tried a cycle with femara with a trigger shot and timed intercourse. Negative. We tried again with IUI. Negative. Dr. Jarrett called me one evening to discuss the next options. I asked him to be candid and give me the chances of another IUI cycle working. He explained that the chances were very low and that he would recommend IVF as the next step. We scheduled another call when my husband was home to discuss details. We decided that if we could come up with the funds we would go for it. Next came the huge box of meds, follicle monitoring, shots, hormones, trigger shots and egg retrieval! He was able to retrieve 11 eggs. 8 were fertilized and 4 made it to day 5. We then went forward with PGS testing. He had explained early on that if finances weren't an issue he would recommend that every time. This essentially shows which embryos have the best potential to implant (and helps to avoid miscarriage due to incorrect number of chromosomes). After testing we were left with 2 embryos that tested normal. (One boy and one girl!). We asked him to choose whichever he thought had the best chances. Our transfer was scheduled but then delayed because of a leftover cyst on my ovary. At the time I was so frustrated but grateful they were trying to give me the best chances. New transfer date was scheduled for July 27th. About 5-6 days later I couldn't resist and tested at home! The first positive test I have ever seen!

Describe your experience with the nursing staff at Indiana Fertility Institute.

AMAZING. Super on top of scheduling. Very compassionate. We felt like they really had our backs and truly cared for us.

Describe your experience with Indiana Fertility Institute.

The only negative I will mention is that I received bills a year after our transfer that said we owed money (which we did not as everything has to be paid ahead of time or day of). I had to prove I made payments and it was a headache. They made it right in the end...but I should have never had to deal with it at all. (It was an outside billing company they work with).

Describe your experience with your monitoring appointments at Indiana Fertility Institute.

Was conducted locally since we are 2 hours away from his office.

Describe the costs associated with your care under John Jarrett at Indiana Fertility Institute.

Too much detail to list here...but our total cost with PGS and meds was around 25k

Describe John Jarrett's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute.

I appreciated that Dr. Jarrett explained that with PGS testing he would only recommend one - since our chances of conceiving were higher; but that ultimately it was our choice.

Doctor

John Jarrett

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

John Jarrett Indiana Fertility Institute

2017, Successful

Age 31

IVF

Male Factor

Ashkenazi Jewish

Income $100K - $199K

Professor

Only Doc Seen

Strongly Recommends

Successful

Review of

Meredith Provost Indiana Fertility Institute

I was super scared for my retrieval and [Dr.] provost just held my hand while the anesthesiologist put me under. She has always been straight to the point but in a kind and calm manner...She was kind and patient with my husband and I throughout the whole process. She managed my expectations but never lost hope...I live far away and often brought people with me to the appointments and she never once had any issue with it. She is nice and brilliant and caring and I would recommend her to anyone who was seeking.

I love Kate and Sarah [nurses at Indiana Fertility Institute] they were super helpful and very attentive...The people are great the answering service is terrible. I would really recommend they hire a phone nurse that did only that. I could only leave a message and wouldn't get a call back till 4 or 5pm no matter how early I called...The nurses could never find my ovaries on the ultrasound...We did IVF with ICSI because of male infertility...7 made it to day 5, 4 normal PGS tested embryos.

How was your experience with Meredith Provost at Indiana Fertility Institute?

She was kind and patient with my husband and I throughout the whole process. She managed my expectations but never lost hope. She held my hand when I was scared and gave me hugs when I needed them. I live far away and often brought people with me to the appointments and she never once had any issue with it. She is nice and brilliant and caring and I would recommend her to anyone who was seeking.

What's one piece of advice would you give a prospective patient of Meredith Provost at Indiana Fertility Institute?

Be clear about your body. When things went wrong I had to suggest solutions and they were always considered.

During treatment, were you treated like a number or a human with Meredith Provost at Indiana Fertility Institute?

The nurses could never find my ovaries on the ultrasound and Dr. Provost would come in immediately to help out. To the point where eventually they would just skip the nurses and have her do it from the get go. I was super scared for my retrieval and provost just held my hand while the anesthesiologist put me under. She has always been straight to the point but in a kind and calm manner.

Describe the protocols Meredith Provost used in your cycles at Indiana Fertility Institute and their degree of success.

We did IVF with ICSI because of male infertility. Not sure how to spell any of the medications.... Retrieval: Lopron, menupor, Ganarelix, HCG trigger shot. 13 eggs retrieved 10 fertilized, 7 made it to day 5, 4 normal PGS tested embryos. Transfer: Estrace, PIO, HCG trigger and progesterone suppositories. I am currently 5 Weeks and 4 days pregnant with my first ultrasound on Monday.

Describe your experience with your nurse at Indiana Fertility Institute. (Assigned nurse: Sarah, Kate, Janet)

I love Kate and Sarah they were super helpful and very attentive. Janet and I did not mesh well. She is a little too religious for my comfort level and didn't answer my questions directly.

Describe your experience with Indiana Fertility Institute.

The people are great the answering service is terrible. I would really recommend they hire a phone nurse that did only that. I could only leave a message and wouldn't get a call back till 4 or 5pm no matter how early I called.

Describe the costs associated with your care under Meredith Provost at Indiana Fertility Institute.

I have insurance that covers my treatments and medication up to 90% so far I have paid $2000

Describe Meredith Provost's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Indiana Fertility Institute.

We are young and PGS tested our embryos so we decided that one would be a good amount for us.

Doctor

Meredith Provost

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute

Carmel

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Meredith Provost Indiana Fertility Institute

2017, Successful

Age 34

1 IVF

Male Factor

European

Income $100K - $199K

Marketer or PR

2nd of 2 Docs

Strongly Recommends

Successful

Review of

Meredith Provost Indiana Fertility Institute

My experience with Dr. Provost has been better than I could have imagined. Her attentive care, attention to detail, honesty and compassion are top notch. I would return to her in a heartbeat if we were planning to seek future treatment...Dr. Provost patiently and carefully answered all of my questions...Dr. Provost is honest and manages expectations in a kind way. She is thorough, thoughtful, and patient when answering questions. She spoke to me like I was intelligent and could understand the science. She also held my hand prior to procedures and treated me with compassion. She made me feel like I was her only patient.

This clinic is professional, organized and staffed by excellent individuals who seem to genuinely care about your family and the success of your treatments. Dr. Jarrett is a very accomplished provider, but I found that Dr. Provost was actually the doctor who was the best fit for me and my situation. The two work hand-in-hand, though, so if your primary isn't available and a need arises, the other will step in and handle your care in the interim. The one area where the clinic could improve is in billing. Receiving invoices takes an extremely long time and the billing department isn't always responsive to inquiries about account balances. The clinic laboratory, on the other hand, is very efficient about billing.

How was your experience with Meredith Provost at Indiana Fertility Institute?

What's one piece of advice would you give a prospective patient of Meredith Provost at Indiana Fertility Institute?

Don't be afraid to ask questions. Dr. Provost patiently and carefully answered all of my questions.

During treatment, were you treated like a number or a human with Meredith Provost at Indiana Fertility Institute?

Dr. Provost is honest and manages expectations in a kind way. She is thorough, thoughtful, and patient when answering questions. She spoke to me like I was intelligent and could understand the science. She also held my hand prior to procedures and treated me with compassion. She made me feel like I was her only patient.

Describe the protocols Meredith Provost used in your cycles at Indiana Fertility Institute and their degree of success.

My retrieval protocol and my first frozen transfer were handled by my previous physician. I switched to Dr. Provost after suffering a miscarriage. Dr. Provost handled my D&C, then took over my care for my second frozen transfer. Medications used for that FET were Estradiol patches, PIO, Lovenox (a blood thinner to prevent clotting that could lead to miscarriage), and progesterone prometrium.

Describe your experience with the nursing staff at Indiana Fertility Institute.

The nursing staff at Indiana Fertility Institute are phenomenal. My primary interactions were with Sarah, Kate and Janet. All three offered compassionate care. They went above and beyond in calming my fears with a subsequent pregnancy following miscarriage. They're organized, responsive and have gone above and beyond in my care.

Describe your experience with Indiana Fertility Institute.

Doctor

Meredith Provost

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Indiana Fertility Institute