How was your experience with Ketan Patel at Arizona Associates for Reproductive Health?
I have only seen Dr. Patel 3 times. Each time, he has been rude and condescending with me. He does not give clear information or directions and insinuated that I was lying to him twice while relaying info to him from doctors he had referred me to. He gets visibly irritated when you ask any questions whatsoever and when I asked him to explain something, he said he had other patients to see and I needed to make another appointment if I wanted to ask him any questions. I would NOT go here again if I had it to do all over again.
What's one piece of advice would you give a prospective patient of Ketan Patel at Arizona Associates for Reproductive Health?
Do your research. Check his reviews and read the negative ones. They are oftentimes more accurate, unfortunately.
During treatment, were you treated like a number or a human with Ketan Patel at Arizona Associates for Reproductive Health?
At my last appointment, Dr. Patel said a few things that contradicted what he told me at my last appointment as well as what his NP told me. When I asked him to clarify, he said he had other patients to see and didn’t have time and that I would have to schedule another appointment if I wanted to ask him questions.
Describe the protocols Ketan Patel used in your cycles at Arizona Associates for Reproductive Health and their degree of success.
I have not had my period in over 2 months. I told him my last office gave me a progesterone shot to induce my period. He refused to give it to me until he officially diagnosed me with PCOS, which he refused to do until he could do an ultrasound on me while I was on my period, which I was not having. He said we should ‘wait and see’ if it starts on it’s own. I told him I haven’t been having it for the entire year without being given some type of progesterone. Still, he refused to give me any medication or treat me at all until it had been another month. His NP assured me there was nothing wrong with not having periods, but also told me I can’t ovulate as long as I am not having periods. Dr. Patel told me, at the next appointment, that I can still ovulate even if I don’t have periods. When I tried to notify the NP of my concerns regarding not having a period for several months and the potential to cause cervical or uterine cancer, she said that’s not possible. Then Dr. Patel said going without a period for several months can cause uterine or cervical cancer! My husband was scheduled to do bloodwork prior to having his sperm sample frozen and the lab lost his bloodwork.
Describe your experience with the nursing staff.
The one front office girl is their all star. She really does it all- checks patients in and out, rooms patients, takes bloodwork, and sometimes assists Dr. Patel. She is the only reason I have continued to go to this office. She really is the patient’s advocate. I can ask her questions and she is very honest and compassionate. She has apologized to me a few times for the behavior of Dr. Patel. It’s kind of sad.
Describe your experience with Arizona Associates for Reproductive Health.
Their front office girl is very helpful, knowledgeable, and compassionate. She really will go the extra mile for you. They also have a texting feature which makes it super easy and convenient to ask questions or communicate around your schedule.
Weaknesses: Dr. Patel does not seem to be very knowledgeable, compassionate, or transparent about treatment. He does not like to be questioned and acts as though you are a complete dummy because you did not go to medical school. Also, they do not like to send bills, they just surprise you on your way out and let you know you owe several hundred dollars at a time. When you tell them you can pay several hundred dollars at once (because who can? Especially without warning). They get visibly annoyed and say they prefer not to send bills, but will if you ask. Their website says Dr. Patel is an Endocrinologist. He referred me out to see an Endocrinologist. When I asked him why he is referring me out when it says on his website he is an Endocrinologist, he just said ‘well, I don’t specialize, so I am sending you to someone who does.’ Probably shouldn’t put that on their website then!
Describe the costs associated with your care under Ketan Patel at Arizona Associates for Reproductive Health.
Ultrasounds $200-$300 each.
What specific things went wrong at Arizona Associates for Reproductive Health?
- Lost results
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at Arizona Associates for Reproductive Health.
Between the arrogance and lack of compassion from Dr. Patel, the conflicting information from appointment to appointment and between him and his NP, being made to feel like a liar, and being confronted for money without being willing to send any kind of billing information- I am not sure this office is the best choice for me or really anyone.