Arizona Associates for Reproductive Health

The front office woman is phenomenal. She is really compassionate and nice to speak to. The office is small and needs some updating /refurbishing.

Dr. Patel was always cold toward me. In fact, he was much warmer and made a lot more eye contact with my husband. Every time he came into a monitoring appointment or an actual IUI, he had forgotten when he last saw me and how many IUI's I had already done. He also forgot what information he had told me at the last appointment. He never stayed long enough to answer my questions and actually made a comment to me about the amount of questions I had the one time he listened to them.

The nursing staff was kind and friendly. No complaints there.

Dr. Patel seemed to not care about me or the situation I was in. He was very cold when telling my husband and I that we had a less than 5% chance of ever conceiving naturally. He had absolutely no opinion or suggestions as to what vitamins and supplements I should be taking to increase my chances and improve egg quality. When he spoke to us, he talked to and made eye contact with my husband but rarely with me, even though the treatment was centered around me! He didn't seem to care about the results of each treatment. There was no way I would have stayed and done ivf with him.

He is the typical cold, no bedside manner doctor. If you want a doctor that shows little compassion and just focuses on treating you, he's your guy. If you want anything more, go somewhere else.

I did three IUI's with Dr. Patel. The first round I took Clomid, had three follicles grow but my lining was thin. The next round I was switched to Femara, had two follicles grow, good lining but still negative result. The third IUI was canceled due to a cyst, so we tried again the next month and only had one follicle grow. Also a negative result.

The IUI's totaled to about $1200 for each one.

This clinic cannot process paperwork! The billing department is a nightmare. It is extremely difficult to get a call back from them. I remember that they were understaffed and that much of the billing was falling to one individual who was well-intentioned but under-resourced. I did have to escalate my concerns to a clinic director at one point. I was also still dealing with billing issues many months after leaving the clinic. I did not receive a bill for our initial consultation until nearly one year after the consult occurred. (They told me this was my insurance company's fault, however I've never, ever seen any of my insurance companies take that long to process a claim, so I am doubtful that the insurance was completely to blame.) When you do call the billing department be prepared for very long hold times.

Dr. Johnson was very caring and took ample time to speak with us. He was our first experience with an infertility doctor and he was very kind and optimistic.

There seems to be a lot of turn over in the nursing staff. They weren't particularly memorable to me. I do remember some difficulty getting through to them on the phone.

Dr. Johnson is an excellent doctor. He is very warm and compassionate. However, I would be reluctant to refer friends to him for two reasons. 1) He neglected important blood work for me. He did not test my AMH level, which indicates ovarian reserve. I spent several months in his care never knowing that my ovarian reserve was low. I didn't find out until I moved states and switched doctors. 2) He seemed to understate our fertility diagnosis. On our first visit he told us "I see no reason why you won't walk out of here pregnant." Well, it's been two years of constant treatments, two different procedures for my husband, and we still aren't pregnant. I think if he's initial work-up had been more thorough we would have had a better understanding of our fertility situation.

Sometimes you may need to steer the conversation to the answers you need. I noticed that he dodges difficult questions with humor at times. For example I asked him why our IUI cycle had failed and he said "well it's dark in there and sperm can't see." This would have been a great opportunity to dig deeper into our sperm quality. He does seem willing to answer questions though, so I would simply recommend being very direct if you are looking for concrete answers.

We used clomid at half the standard starting dose for two of my cycles. (I believe it was 25 mg rather than 50mg, but I'm not certain) His rationale was that he wanted to be sure I didn't over stimulate, causing the cycle to be cancelled since he wouldn't perform the IUI if there were more than 2-3 mature follicles. The second round of clomid I only had 1 mature follicle and had cyst during my next baseline after that cycle failed. He switched me to femara and I had a better response and less side effects on that medication.

$500 for IUI procedure, $200-300 per ultrasound (two per cycle)

The doctors and nurses are top notch. And their embryologist is absolutely excellent. This makes a huge difference in a fertility clinic. I highly recommend AZARH to anyone needing assistance with fertility treatment.

Dr. Patel was very open to my trying to conceive as a single woman. I felt he genuinely wanted me to have a child, but given that I was older was very clear about my changes. But he also kept me hopeful that I would achieve success. I loved that he took the time to explain everything to me clearly and made sure I understood what everything was for and what the results meant.

I genuinely got to know and admire Dr. Patel. He was extremely caring and very good at what he did. He adjusted his treatment in response to my body's reaction to previous cycles. He was very abreast of the latest in fertility treatments and actually the cycle I got pregnant he was trying a different approach because of things he had just read about in the medical journals. I do and have recommended Dr. Patel to friends.

Listen to him. He knows his stuff. He was fairly straight forward with me, because I was older my changes were less, but he was still hopeful and aggressive with his treatment. And he did things because of medical knowledge and experience. I was very pleased with his overall approach and his results.

I had failed to conceive several times, IUI and IVF, because I was older and was using donor sperm. My eggs appeared good, though, so he was willing to help me. I was very lucky when two of my embryos took.

This clinic appears at first to give quality service, but on subsequent visits I heard the office staff making derisive comments about clients who were calling in, saying there being irrational or hysterical. This made me trust the clinic less.

I felt like a human when this doctor called me personally. I did not like when they couldn't make time to schedule my procedures because they did not plan it correctly.

My nurse was a clear communicator and answered questions fully.

I felt that this doctor took a personal interest in my case, calling me personally and addressing issues. However this doctor did not display a sense of urgency or timeliness about my treatments, so I eventually left this clinic.

Ask for a clear timeline and follow up if they are not making timely progress on your insurance or treatments.

The treatment strategies used were appropriate but they did not take a proactive role in managing our care.

The costs of care were approx said to be $17k for IVF.

Usually on time, never had to wait too long Worked with you on payments

Dr. Patel and his staff were always personable and warm, I never felt like a number. I had to remind them of certain things, like my age and a few background details, but I expected that.

I loved my nurses! They were always warm and friendly, they made me feel like we were a team. We were all in it together. I miss seeing them, to be honest.

Dr. Patel is a wonderful doctor. He is straight forward, but not harsh. He is not a hand holder, but always made me feel comfortable. He is brilliant and I trust him implicitly. He had a game plan from our first meeting, which made me feel confident we were right to change doctors.

This is an extremely emotional time. Dr. Patel is not your shoulder to cry on. He is going to be straight forward and serious about your treatment. Trust him.

I can't remember anything out of the norm for an IVF cycle (I did Google the drugs I was ion and nothing came up as abnormal).

Scheduling can be hard, so it's best if you can be flexible about which location you go to.

Dr. Johnson spent a lot of time consulting with us and learning about our experience with infertility. He was very warm and personable. He was also easy to reach with questions along the way.

Mostly great. There was one woman who would answer phones who was very rude. But mostly his staff was great and even took calls on the weekends.

Dr. Johnson experienced infertility personally, so he gets it. He was thorough and compassionate, but also realistic. We felt informed and safe. We also liked that Dr. Johnson had us do genetic screening which was useful.

Be prepared to do the genetic screening- this is important to Dr. Johnson. He really wants a clear picture of your situation before proceeding.

We did a monitored cycle with femara, then a trigger shot for ovulation followed by IUI. We also discussed moving on to IVF next.

I think the total cost for one IUI cycle was about $1100

Dr. Patel knew who I was and saw me on each visit. He was not rushed and took his time with me.

They remembered me and my story.

He is an extraordinary physician. I trusted him entirely. I like that he was brutally honest with me that my chances of conceiving were small but also gave me enough hope to keep trying. He told me "I've seen miracles happen" - and my son was our miracle.

Ask questions if you don't understand. The medical terminology and his explanations were sometimes hard to follow, but I followed up with questions to my satisfaction.

Dr Johnson saw me at every appointment (unless it was just blood work) and did all monitoring and procedures. He and his staff new me by name and were interested in getting to know me and my husband. I felt like they truly cared and were personally invested in my success.

Smaller, comfortable

Personal, compassionate

Accessible.

Excellent. Needs better understanding of bIlling issues but great overall.

Check your insurance coverage

Testing was covered. Any treatments were out of pocket.