Austin Fertility Center

1 doctors work here

Rated 7.5
Strongly recommend: 50%Don't recommend: 50%7.5
50% strongly recommend
2 reviews
Operations
6
6
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
7
7
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
6
6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8
8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
10
10
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 1 office

Austin
805 East 32nd Street
Austin, TX 78705
512-478-3188

2 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
5
5
Age 29
2 IUI
Unexplained
Other
Income $50K - $99K
Writer
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Crawford’s bedside manner is great and she’s an upbeat person but we were not given extensive details or followed up with after failed iui’s.... She is a warm and inviting person. She gives the impression that she’s explaining everything but then you leave with a lot of questions. I do not like that there was no follow up after failed iui’s. She also always seemed to be in a hurry and appointments felt rushed.... Expect a long wait before appointment
You check in at a closed sliding window. It’s strange because you sign in on a pad but it takes them [Austin Fertility Center] a long time to look at it. The wait in the waiting room can be very long and the room is very small and cramped. Once you get called back, the nurses are nice and you are seen fairly promptly. Once seen, it feels rushed. Doctors are friendly but not a lot of attention to detail.... Nursing staff seemed very disorganized and routinely forgot to send me home with things. They also charged us incorrectly once.
How was your experience with Natalie Crawford at Austin Fertility Center?
She is a warm and inviting person. She gives the impression that she’s explaining everything but then you leave with a lot of questions. I do not like that there was no follow up after failed iui’s. She also always seemed to be in a hurry and appointments felt rushed.
What's one piece of advice would you give a prospective patient of Natalie Crawford at Austin Fertility Center?
Expect a long wait before appointment s and know what questions to ask.
During treatment, were you treated like a number or a human with Natalie Crawford at Austin Fertility Center?
I’d say both. Dr. Crawford’s bedside manner is great and she’s an upbeat person but we were not given extensive details or followed up with after failed iui’s.
Describe the protocols Natalie Crawford used in your cycles at Austin Fertility Center and their degree of success.
Unexplained infertility so recommended to do IUI.
Describe your experience with the nursing staff at Austin Fertility Center.
Nursing staff seemed very disorganized and routinely forgot to send me home with things. They also charged us incorrectly once.
Describe your experience with Austin Fertility Center.
You check in at a closed sliding window. It’s strange because you sign in on a pad but it takes them a long time to look at it. The wait in the waiting room can be very long and the room is very small and cramped. Once you get called back, the nurses are nice and you are seen fairly promptly. Once seen, it feels rushed. Doctors are friendly but not a lot of attention to detail.
Describe the costs associated with your care under Natalie Crawford at Austin Fertility Center.
We paid $1500 both times for IUI.
5
Doctor
Natalie Crawford
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Austin Fertility Center
Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
10
10
Age 34
Tubal Blockage
Black or African-American
Income $50K - $99K
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Natalie Crawford] gave me an HSG to make sure...diagnostics was correct from the other doctors before giving me the info....removing my tubes because we were going to go through the IVF stages but they didn’t have in house finance and we wasn’t in a position to pay out of pocket all up front...When talking with her she discuss more of my options to take rather then the financial part which turn me off from other doctors even though it would be a big decision...i felt comfortable with her and everything she was saying.
[The nursing staff at Austin Fertility Center were] Very nice and informative. Always made follow up calls and given info when asked or needed. Make sure prescriptions where sent to pharmacy on time with no issues...They where very informative and attentive. Made sure i was comfortable and understood everything from the doctor. Only weakness was their wait time to see the Dr was long at times and they didn’t thane in house finances for many people to take advantage of.
How was your experience with Natalie Crawford at Austin Fertility Center?
She explained everything completely to me. Gave me example if i was confused. Very patient with me and my husband wasn’t pushy to get us in let us know it was when we was ready. Check on me through the time after appointment and surgery i had
What's one piece of advice would you give a prospective patient of Natalie Crawford at Austin Fertility Center?
Trust her process
During treatment, were you treated like a number or a human with Natalie Crawford at Austin Fertility Center?
When talking with her she discuss more of my options to take rather then the financial part which turn me off from other doctors even though it would be a big decision i felt comfortable with her and everything she was saying.
Describe the protocols Natalie Crawford used in your cycles at Austin Fertility Center and their degree of success.
She gave me an HSG to make sure my no diagnostics was correct from the other doctors before giving me the info. I had to take prenatal and i with through with removing my tubes because we were going to go through the IVF stages but they didn’t have in house finance and we wasn’t in a position to pay out of pocket all up front.
Describe your experience with the nursing staff at Austin Fertility Center.
Very nice and informative. Always made follow up calls and given info when asked or needed. Make sure prescriptions where sent to pharmacy on time with no issues.
Describe your experience with Austin Fertility Center.
They where very informative and attentive. Made sure i was comfortable and understood everything from the doctor. Only weakness was their wait time to see the Dr was long at times and they didn’t thane in house finances for many people to take advantage of.
Describe the costs associated with your care under Natalie Crawford at Austin Fertility Center.
18,000-20,000
10
Doctor
Natalie Crawford
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Austin Fertility Center
Austin
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources