Austin Fertility Institute

1 doctors work here

Rated 8.8
Strongly recommend: 74%Neutral: 16%Don't recommend: 10%8.8
74% strongly recommend
33 reviews
Operations
8.9
8.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9
9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9
9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.3
9.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.5
8.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
405
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

Austin Cannon Drive
2500 W. William Cannon
Austin, TX 78745
(512) 382-0546
Austin Park Bend
2200 Park Bend Drive
Austin, TX 78758
(512) 339-4234

33 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 40
1 IUI
Endometriosis
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Crawford is warm and caring. Me being a healthcare professional, she still explained every part of the procedure and answers all questions. She’s always positive and aggressive with treatment. She willing to work around schedules and offers great advice for timing issues...We had to freeze a sperm sample due to partner being out of the state during the IUI time. Blood work 2 weeks after the IUI for confirmation of the pregnancy. I had attempted clomid with my ob/gyn without succes so we bypassed that. We are on the second cycle and attempting same course of action.
Nurse [at Austin Fertility Institute] was compassionate and informative...$1250 for one IUI cycle. $500 for femara, follistim and ovidrel medications. $200 for consultation...Strengths: knowledgeable, informative-all the staff and both doctors are great. Weakness: waiting time up to 2 hours. Waiting times can be long due to the number of appts scheduled. Weekend wait time is on the longer end...We had to freeze a sperm sample due to partner being out of the state during the IUI time. Blood work 2 weeks after the IUI for confirmation of the pregnancy. I had attempted clomid with my ob/gyn without succes so we bypassed that. We are on the second cycle and attempting same course of action.
How was your experience with Natalie Crawford at Austin Fertility Institute?
Dr Crawford is warm and caring. Me being a healthcare professional, she still explained every part of the procedure and answers all questions. She’s always positive and aggressive with treatment. She willing to work around schedules and offers great advice for timing issues.
What's one piece of advice would you give a prospective patient of Natalie Crawford at Austin Fertility Institute?
Do some research into the actual procedures. You won’t know what questions to ask unless you know a little bit about infertility.
During treatment, were you treated like a number or a human with Natalie Crawford at Austin Fertility Institute?
Dr Crawford and her staff are so warm and welcoming, even on the busiest of days.
Describe the protocols Natalie Crawford used in your cycles at Austin Fertility Institute and their degree of success.
Ultrasound on cycle day 3. Femara oral on day 3-5. Follistim injections on day 4 and 5 then another ultrasound. Continued follistim day 6 & 7. Repeat ultrasound and IUI on day 14 of cycle. We had to freeze a sperm sample due to partner being out of the state during the IUI time. Blood work 2 weeks after the IUI for confirmation of the pregnancy. I had attempted clomid with my ob/gyn without succes so we bypassed that. We are on the second cycle and attempting same course of action.
Describe your experience with your nurse at Austin Fertility Institute. (Assigned nurse: Nicole)
Nurse was compassionate and informative.
Describe your experience with Austin Fertility Institute.
Strengths: knowledgeable, informative-all the staff and both doctors are great. Weakness: waiting time up to 2 hours. Waiting times can be long due to the number of appts scheduled. Weekend wait time is on the longer end.
Describe the costs associated with your care under Natalie Crawford at Austin Fertility Institute.
$1250 for one IUI cycle. $500 for femara, follistim and ovidrel medications. $200 for consultation.
Describe Natalie Crawford's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Austin Fertility Institute.
None
10
Doctor
Natalie Crawford
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Austin Fertility Institute
Austin Park Bend
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 34 - 35
3 IUI
2 IVF
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
Prefer not to answer
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Moghadam always treats us with respect and keeps me in control of my fertility treatments...is a straight-shooter. He will not sugar coat what needs to be done for your treatment to get closer to your goal to start a family. The office is always busy, but he does take the time to sit down with you and thoroughly consider all options, involve patients in their own care, and genuinely wants to get you pregnant. He gives patients his personal cell phone and always answers no matter what time of night/weekend.
[Austin Fertility Institute will transfer] One genetically normal embryo at a time. Two if unsure of genetic testing...I wish the wait times were less. I usually wait at least one full hour prior to being seen. I understand that many women have questions and are going through a lot, so one must be patient. Everyone is welcoming and informative. Dr. Moghadam really cares about his patients....Nursing staff is thorough and spends time discussing patient education and treatment flowsheets with me.
How was your experience with Kenneth Moghadam at Austin Fertility Institute?
Dr. Moghadam is a straight-shooter. He will not sugar coat what needs to be done for your treatment to get closer to your goal to start a family. The office is always busy, but he does take the time to sit down with you and thoroughly consider all options, involve patients in their own care, and genuinely wants to get you pregnant. He gives patients his personal cell phone and always answers no matter what time of night/weekend.
What's one piece of advice would you give a prospective patient of Kenneth Moghadam at Austin Fertility Institute?
Do your homework before you arrive. He will talk fast, but thorough. It is recommended you understand the basis of fertility treatments and discuss with your partner what you are willing to do to achieve your goals.
During treatment, were you treated like a number or a human with Kenneth Moghadam at Austin Fertility Institute?
Dr. Moghadam always treats us with respect and keeps me in control of my fertility treatments.
Describe the protocols Kenneth Moghadam used in your cycles at Austin Fertility Institute and their degree of success.
3 IUI treatments: femara, follistim, ovidrel 2 IVF retrievals only: follistim, menopur, and a third one to keep me from ovulating.
Describe your experience with the nursing staff at Austin Fertility Institute.
Nursing staff is thorough and spends time discussing patient education and treatment flowsheets with me.
Describe your experience with Austin Fertility Institute.
I wish the wait times were less. I usually wait at least one full hour prior to being seen. I understand that many women have questions and are going through a lot, so one must be patient. Everyone is welcoming and informative. Dr. Moghadam really cares about his patients.
Describe the costs associated with your care under Kenneth Moghadam at Austin Fertility Institute.
IUI= $1400 plus stim meds ($500) IVF= $12,000, add pre-genetic testing = +$4,000, plus meds (+ $4,000)
Describe Kenneth Moghadam's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Austin Fertility Institute.
One genetically normal embryo at a time. Two if unsure of genetic testing.
10
Doctor
Kenneth Moghadam
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Austin Fertility Institute
Austin Park Bend
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

Successful
NPS
10
NPS
10
Endometriosis
Male Factor
Tubal Blockage
Prefer not to answer
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Kenneth Moghadam] may get busy at times, he tries to stay on schedule and does a great job the majority of the time...I really wanted twins again. He explained the risk and his hesitation. He said he would do what I wanted but wanted me to speak to maternal health about the risks to be sure I had full knowledge of the risks. He was understanding and didn’t discount my wants...I had to travel over 3 hours to see him but with a history of success I felt it was worth it. I was shown with respect and care every time I went. He took the time to address my questions and on the rare occasion he couldn’t answer all my questions due to time constraints he made sure I was able to speak to a nurse before leaving.
They [nurses at Austin Fertility Institute] were caring and informative.the nursing staff was nice and informative. The first week was a little tough. Getting medication called in and the protocol hit a snag but it was quickly fixed and never happened again...It is a quiet and comfortable waiting room. 90% of the time they are on schedule and have time to answer all your questions. On rare occasions they get very busy and it feels a bit rushed. The nurses return calls same day and are very helpful and their are nurses on call over the weekend to give advice if there is an emergency.
How was your experience with Kenneth Moghadam at Austin Fertility Institute?
Dr. Moghadam cares deeply for his patients. He treated me with respect and listened to my concerns and wishes. He set up a game plan that I was a part of and kept me involved every step of the way. I fully trust his knowledge and medical opinion and it has resulted in 2 beautiful children and one on the way.
What's one piece of advice would you give a prospective patient of Kenneth Moghadam at Austin Fertility Institute?
Understand that he wants the best for you. He knows what he is doing and wants success. He may get busy at times, he tries to stay on schedule and does a great job the majority of the time. I know this can be an emotionally driven time but know he wants you to be successful and he has proven o er and over that he can get even tough cases (like mine) there. Be your own advocate and let him know what you need (more communication etc) to make sure your needs are met.
During treatment, were you treated like a number or a human with Kenneth Moghadam at Austin Fertility Institute?
I had to travel over 3 hours to see him but with a history of success I felt it was worth it. I was shown with respect and care every time I went. He took the time to address my questions and on the rare occasion he couldn’t answer all my questions due to time constraints he made sure I was able to speak to a nurse before leaving.
Describe the protocols Kenneth Moghadam used in your cycles at Austin Fertility Institute and their degree of success.
For my current pregnancy it was Desogen, Lipton, estrace, delestrogen, Cron one 8%. , promethium 200mg, progesterone and sesame oil, aspirin, dexamethasone. This was different than my other transfer. I fully trust in his medical knowledge and it resulted in my wonderful kids and current pregnancy.
Describe your experience with the nursing staff at Austin Fertility Institute.
They were caring and informative.the nursing staff was nice and informative. The first week was a little tough. Getting medication called in and the protocol hit a snag but it was quickly fixed and never happened again.
Describe your experience with Austin Fertility Institute.
It is a quiet and comfortable waiting room. 90% of the time they are on schedule and have time to answer all your questions. On rare occasions they get very busy and it feels a bit rushed. The nurses return calls same day and are very helpful and their are nurses on call over the weekend to give advice if there is an emergency.
Describe Kenneth Moghadam's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Austin Fertility Institute.
I really wanted twins again. He explained the risk and his hesitation. He said he would do what I wanted but wanted me to speak to maternal health about the risks to be sure I had full knowledge of the risks. He was understanding and didn’t discount my wants. In the ended I trusted his opinion and am currently pregnant with a singleton.
What specific things went wrong at Austin Fertility Institute?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Austin Fertility Institute.
They didn’t call it in the first day but fixed this quickly and it was called in the second day.
10
Doctor
Kenneth Moghadam
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Austin Fertility Institute
Austin Park Bend
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unknown Success
NPS
8
NPS
7
Age 34 - 35
3 Fertility Medications
Unexplained
Other
European
Income $50K - $99K
Neutral
Neutral
Success w/ Doc Not sure
[ Dr. Crawford is] Very willing to work, trying to do the best outcomes. Sometimes had conflict about how far to push treatment and how quickly to scale up. I always felt like she was trying to do the very best. She tried to work around my schedule...Very willing to talk and explain things and answer questions...I used femara so far, to stimulate ovulation on the side that still had a fallopian tube, followed by intercourse. Have discussed other protocols but so far haven't tried that yet.
staff [at Austin Fertility] is kind of hard to get a hold of. Appointments are scheduled optimistically and frequently run late. Nursing line always goes to voicemail. They do call back and answer questions, but can never get a hold of them...cycles $500 per femara/intercourse. IUI $1500, IVF 10,000..Clinic is very helpful. It's kind of hard to trust the scheduling. Frequently runs late, but I think that's at least partially because they try to educate and fully answer questions. Care is always done well.
How was your experience with Natalie Crawford at Austin Fertility Institute?
Very willing to work, trying to do the best outcomes. Sometimes had conflict about how far to push treatment and how quickly to scale up. I always felt like she was trying to do the very best. She tried to work around my schedule.
What's one piece of advice would you give a prospective patient of Natalie Crawford at Austin Fertility Institute?
I wouldn't have any concern. The same as pretty much any other infertility doctor. I don't know that I would recommend her for someone that absolutely had to have kid glove treatment.
During treatment, were you treated like a number or a human with Natalie Crawford at Austin Fertility Institute?
Very willing to talk and explain things and answer questions.
Describe the protocols Natalie Crawford used in your cycles at Austin Fertility Institute and their degree of success.
I used femara so far, to stimulate ovulation on the side that still had a fallopian tube, followed by intercourse. Have discussed other protocols but so far haven't tried that yet.
Describe your experience with the nursing staff at Austin Fertility Institute.
staff is kind of hard to get a hold of. Appointments are scheduled optimistically and frequently run late. Nursing line always goes to voicemail. They do call back and answer questions, but can never get a hold of them.
Describe your experience with Austin Fertility Institute.
Clinic is very helpful. It's kind of hard to trust the scheduling. Frequently runs late, but I think that's at least partially because they try to educate and fully answer questions. Care is always done well.
Describe the costs associated with your care under Natalie Crawford at Austin Fertility Institute.
cycles $500 per femara/intercourse. IUI $1500, IVF 10,000
Describe Natalie Crawford's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Austin Fertility Institute.
didn't try it yet.
What specific things went wrong at Austin Fertility Institute?
  • Failed to call in prescriptions to pharmacy
  • Lost appointments
Describe the specific things that went wrong at Austin Fertility Institute.
had trouble getting ovudril prescription to the correct pharmacy, it took several phone calls. Eventually got it sorted out.
8
Doctor
Natalie Crawford
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Austin Fertility Institute
Austin Park Bend
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Unsuccessful
NPS
6
NPS
3
Age 33 - 34
3 IUI
Anovulation
PCOS
European
Income $100K - $199K
Consultant
1st of 2 Docs
3 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I saw Dr. Moghadam for several cycles. The first on clomid did not induce ovulation, so he immediately encouraged me to begin injections and IUI. He finally suggested after 6 rounds of treatment I move to IVF. I got a second opinion from another doctor who wanted to try one clomid cycle at a higher dose with timed intercourse and I conceived on the first try. I have a son from that. We have tried this treatment since and I have not ovulated every time, though have not conceived. I feel if Dr. Moghadam had adjusted my medicine initially, I may have saved a lot of time and expense.
Terribly long wait times [at Austin Fertility Institute], but the doctor takes as much time with you as you need. The wait time did add additional stress to an already stressful situation due to having to take off work. I liked that Dr. Moghadam talked me through each procedure and showed me via ultrasound what was happening. I found it very reassuring.... Plan to wait at least 2 hours for appointments.
How was your experience with Kenneth Moghadam at Austin Fertility Institute?
I saw Dr. Moghadam for several cycles. The first on clomid did not induce ovulation, so he immediately encouraged me to begin injections and IUI. He finally suggested after 6 rounds of treatment I move to IVF. I got a second opinion from another doctor who wanted to try one clomid cycle at a higher dose with timed intercourse and I conceived on the first try. I have a son from that. We have tried this treatment since and I have not ovulated every time, though have not conceived. I feel if Dr. Moghadam had adjusted my medicine initially, I may have saved a lot of time and expense.
What's one piece of advice would you give a prospective patient of Kenneth Moghadam at Austin Fertility Institute?
Plan to wait at least 2 hours for appointments.
During treatment, were you treated like a number or a human with Kenneth Moghadam at Austin Fertility Institute?
Extremely long wait times, I sometimes felt like he pushed me towards more aggressive treatment that wasn’t needed.
Describe the protocols Kenneth Moghadam used in your cycles at Austin Fertility Institute and their degree of success.
Clomid, Injectibles
Describe your experience with the nursing staff at Austin Fertility Institute.
Nursing staff seemed somewhat overwhelmed. I see a different doctor now and have a dedicated nurse, which I love.
Describe your experience with Austin Fertility Institute.
Terribly long wait times, but the doctor takes as much time with you as you need. The wait time did add additional stress to an already stressful situation due to having to take off work. I liked that Dr. Moghadam talked me through each procedure and showed me via ultrasound what was happening. I found it very reassuring.
Describe the costs associated with your care under Kenneth Moghadam at Austin Fertility Institute.
I was able to pay one set price for each cycle, rather than pay by appointment, which was nice. I believe an IUI was 1500 out of pocket, not including any medications, just visits.
6
Doctor
Kenneth Moghadam
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
3
Clinic
Austin Fertility Institute
Austin Park Bend
NPS
Operations
2 of 5
Scheduling
2 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2018 - 2019, Unknown Success
NPS
7
NPS
N/A
Age 34 - 35
Male Factor
Unexplained
Native American
Income $100K - $199K
1st of 2 Docs
3 Fertility Medications With Other Docs
Neutral
Success w/ Doc Too early to know
He [Dr. Moghadam] is very personable and compassionate. He answered all our questions willingly and never made us feel silly or a bother. Once we started getting results back, I feel like he was quick to just say our only option was IVF with icsi. While that may be the case, our problem is male related and I feel that we had to basically ask for a referral to a fertility urologist. We understand IVF is most likely the only way we will conceive but atleast we are getting more answers as to why it's happening.
Wait times and appointments [at Austin Fertility Inst] need to be better managed. I feel like overbooking may be a problem. It's a small waiting room for the volume of patients. I was very impressed with how fast we were scheduled an appointment. We only had to wait 2 weeks, when we were told the average wait time was over a month.... Quick to get in but had to wait 2hrs past our follow up appointment to be seen for our lab work, for only a 5 minute conversation.
How was your experience with Kenneth Moghadam at Austin Fertility Institute?
He is very personable and compassionate. He answered all our questions willingly and never made us feel silly or a bother. Once we started getting results back, I feel like he was quick to just say our only option was IVF with icsi. While that may be the case, our problem is male related and I feel that we had to basically ask for a referral to a fertility urologist. We understand IVF is most likely the only way we will conceive but atleast we are getting more answers as to why it's happening.
What's one piece of advice would you give a prospective patient of Kenneth Moghadam at Austin Fertility Institute?
Know all your options. Do your own research. Ask every question you have, then make the decision that is best for you.
During treatment, were you treated like a number or a human with Kenneth Moghadam at Austin Fertility Institute?
Quick to get in but had to wait 2hrs past our follow up appointment to be seen for our lab work, for only a 5 minute conversation.
Describe your experience with the nursing staff at Austin Fertility Institute.
Friendly.
Describe your experience with Austin Fertility Institute.
Wait times and appointments need to be better managed. I feel like overbooking may be a problem. It's a small waiting room for the volume of patients. I was very impressed with how fast we were scheduled an appointment. We only had to wait 2 weeks, when we were told the average wait time was over a month.
7
Doctor
Kenneth Moghadam
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
Operations
4 of 5
Scheduling
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Unsuccessful
NPS
7
NPS
7
Age 29
Donor Sperm
Tubal Blockage
Unexplained
European
East Asian
South Asian
Black or African-American
Native American
Income $50K - $99K
Teacher
2nd of 2 Docs
6 IUI With Other Docs
Neutral
Neutral
Unsuccessful
He [Dr. Moghadam] is an expert, very knowledgeable about his craft. He is a great doctor just wish they would offer a follow up visit after a negative test, instead of calling just saying call is when you start your next cycle... They offer no addition time to follow up with your doctor “only if you want to pay $300 dollars for a consultation.” But they never offer help or answers just opportunities to spend more money.... All of my procedures were standard
They [Austin Fertility Institute] work hard but appointments are typically late and IUI procedures are done after the 36 hour time line Strengths they are knowledgeable and helpful. They truly take their time with you and try to explain as much as possible.... [Cost Of Treatment] 1500 per cycle 3000 for surgery... This process is difficult! Every negative pregnancy test is draining. The doctor never analyzing the data taken from previous experience, calls you and makes a plan to be better.
How was your experience with Kenneth Moghadam at Austin Fertility Institute?
He is an expert, very knowledgeable about his craft. He is a great doctor just wish they would offer a follow up visit after a negative test, instead of calling just saying call is when you start your next cycle
What's one piece of advice would you give a prospective patient of Kenneth Moghadam at Austin Fertility Institute?
Ask questions and make sure your iui is done in a timely manner
During treatment, were you treated like a number or a human with Kenneth Moghadam at Austin Fertility Institute?
This process is difficult! Every negative pregnancy test is draining. The doctor never analyzing the data taken from previous experience, calls you and makes a plan to be better. All they do is call you tell you your test is negative and say call is when your cycle begins. They offer no addition time to follow up with your doctor “only if you want to pay $300 dollars for a consultation.” But they never offer help or answers just opportunities to spend more money.
Describe the protocols Kenneth Moghadam used in your cycles at Austin Fertility Institute and their degree of success.
All of my procedures were standard
Describe your experience with the nursing staff at Austin Fertility Institute.
They were great just extremely routine
Describe your experience with Austin Fertility Institute.
They work hard but appointments are typically late and IUI procedures are done after the 36 hour time line Strengths they are knowledgeable and helpful. They truly take their time with you and try to explain as much as possible.
Describe the costs associated with your care under Kenneth Moghadam at Austin Fertility Institute.
1500 per cycle 3000 for surgery
Describe Kenneth Moghadam's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Austin Fertility Institute.
Does not apply to me
7
Doctor
Kenneth Moghadam
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
2 of 5
7
Clinic
Austin Fertility Institute
Austin Park Bend
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
8
NPS
10
Age 38 - 39
Endometriosis
European
Income $50K - $99K
Neutral
Strongly Recommends
Successful
[Dr. Kenneth Moghadam is] Very honest, direct but very professional and dedicated to his job doctor. First, he was the first doctor who gave me right diagnosis...took me years to figure out that I have endometriosis. He performed endoscopy and after my surgery I felt much better in terms of managing my symptoms and pain during women’s days. I believe surgery, healthy diet and healthy lifestyle helped me to get pregnant naturally 1 year latter.
[Austin Fertility Institute is in a] Very convenient location, smaller office but with personal approach to their patients, professional staff, good equipment. Sometimes it took longer for nurses to reach you with information about your test results but if you call them first they always have information available...Best staff!!! I liked friendly atmosphere in his office. Nurses and other personnel were nice, professional and always in a good mood.
How was your experience with Kenneth Moghadam at Austin Fertility Institute?
Very honest, direct but very professional and dedicated to his job doctor. First, he was the first doctor who gave me right diagnosis. I took me years to figure out that I have endometriosis. He performed endoscopy and after my surgery I felt much better in terms of managing my symptoms and pain during women’s days. I believe surgery, healthy diet and healthy lifestyle helped me to get pregnant naturally 1 year latter.
What's one piece of advice would you give a prospective patient of Kenneth Moghadam at Austin Fertility Institute?
Ask a lot of questions, don’t give up and believe in your success
Describe your experience with the nursing staff at Austin Fertility Institute.
Best staff!!! I liked friendly atmosphere in his office. Nurses and other personnel were nice, professional and always in a good mood.
Describe your experience with Austin Fertility Institute.
Very convenient location, smaller office but with personal approach to their patients, professional staff, good equipment. Sometimes it took longer for nurses to reach you with information about your test results but if you call them first they always have information available.
Describe the costs associated with your care under Kenneth Moghadam at Austin Fertility Institute.
Don’t remember
What specific things went wrong at Austin Fertility Institute?
  • Failed to call with results
8
Doctor
Kenneth Moghadam
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Austin Fertility Institute
Austin Park Bend
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5