Austin Fertility & Reproductive Medicine

They treat you like a number not a human. You will almost never see a doctor. They will have no compassion for your circumstances. They will get annoyed when you are emotional. They will not go above and beyond for you.

Only two locations- south side of Austin and Westlake. Not convenient locations at all! The south side clinic is very small and run down. The west lake one is fairly newer but still not that impressive. We had to travel to the Westlake office for our IUI procedures.

Financial payment is due in full prior to beginning a cycle( prior to initiation of birth control). Pricing is in the form of "packages" and portions of unused packages will not be refunded under ANY circumstance. If your cycle is cancelled, or converted to an FET, you will not receive a refund or credit for the unused portions of treatment. You will be expected to pay the full amount of both cycles. Debra, the financial coordinator is unorganized, and takes an unacceptable amount of time to respond to concerns, or provide requested information. There is a high turnover rate among clinical support staff. Wait times are often lengthy. Overall, doctors are compassionate in their work, however the practice is lacking, and a poor rate of success should be noted while researching clinics. I would recommend another facility, and have since obtained a second opinion with another Reproductive Endocrinologist.