Bethesda Fertility Center
Available Resources
Genetic counseling
Acupuncture
Mental health counseling
Nutrition counseling
Administration of shots
Coordinating at-home nursing
is not offered
is not offered
Selling medication
is not offered
is not offered
Providing backup medication
Cincinnati
10506 Montgomery RD
Cincinnati, OH 45242
513-865-1675
16 assessments
10
Age
32 - 33
Treated
2018 - 2019
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Recurrent Pregnancy Loss, Male Factor
10
The clinic [Bethesda Fertility Center] offers an app that was an amazing way to communicate with all the staff involved in my treatment. I was also able to track what came next on the app as well. I have no complaints about the clinic at all. ... My iui was roughly $500 for the insemination and sperm wash. ... The nurses were great. Very personable and also very willing to answer any questions I had. ...
+ Read more
Age
32 - 33
Treated
2018 - 2019
Success with this Doc
?
Race
Black or African-American
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Recurrent Pregnancy Loss, Male Factor
10
Describe your experience with Bethesda Fertility Center.
The clinic offers an app that was an amazing way to communicate with all the staff involved in my treatment. I was also able to track what came next on the app as well.
I have no complaints about the clinic at all.
During treatment, were you treated like a number or a human with Kasey Reynolds at Bethesda Fertility Center?
Dr. Reynolds made us feel like she genuinely cared about the outcome of our treatments. She acknowledged all of our concerns very warmly and patiently and never made us feel like we had too many questions or that she didn’t have time to answer us.
Describe your experience with the nursing staff.
The nurses were great. Very personable and also very willing to answer any questions I had.
How was your experience with Kasey Reynolds at Bethesda Fertility Center?
Dr Reynolds very carefully took her time to explain the aspects of infertility and more specifically what our struggles meant for our chances of conceiving. She gave us all our options and allowed us to make an informed decision on the route we wanted to take. She didn’t try to persuade us to go one way or the other.
She was able to express what we should expect from our first iui cycle but still gave us hope that even if it was not successful she was very confident that we would be able to conceive.
What's one piece of advice would you give a prospective patient of Kasey Reynolds at Bethesda Fertility Center?
Ask as many questions as you need to in order to fully understand all your options.
Describe the protocols Kasey Reynolds used in your cycles at Bethesda Fertility Center and their degree of success.
At my consultation appointment we got right down to business. Dr Reynolds performed a quick transvaginal ultrasound to check out the lining of my uterus and my ovaries. She also ordered bloodwork to check my overall health and hormone levels. The results came back pretty quickly and she was able to order a repeat of one of the labs that she was concerned about.
For my first cycle we decided to try a medicated iui. Based on my labs she started me off on a pretty high dose of clomid (100mg) per day for 5 days starting day 3 of my cycle. Midway she asked that I come in for a SIS ultrasound which was quite painful. My ovaries and eggs were checked at this appointment as well. After the ultrasound we decided that I should do my ovidrel trigger shot because I had several follicles that were ready and was nearing ovulation. 36 hours later I went back in for my iui. It wasn’t very quick and just a little painful because of the position of my uterus.
Describe the costs associated with your care under Kasey Reynolds at Bethesda Fertility Center.
My iui was roughly $500 for the insemination and sperm wash. The medication was about $120, this included the clomid and ovidrel trigger shot.
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9
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Treatment
2 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Poor Egg Quality, Unexplained
9
[Bethesda Fertility Center is] Always on time, rarely have to wait. Good to return calls in the amount of time they tell you. Organization with billing and finances are a little chaotic depending on the situation but I hear that’s too common for fertility offices... 1st nurse I was assigned to was very busy and quick to respond though emails but didn’t always answer every question I had. This next round of IVF I am assigned to another nurse who is fantastic! Responds quickly, even calls me to check in before my cycle without prompting. She called in my meds early so I didn’t have to worry about them. Love her!
+ Read more
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Poor Egg Quality, Unexplained
9
Describe your experience with Bethesda Fertility Center.
Always on time, rarely have to wait. Good to return calls in the amount of time they tell you. Organization with billing and finances are a little chaotic depending on the situation but I hear that’s too common for fertility offices
During treatment, were you treated like a number or a human with Kasey Reynolds at Bethesda Fertility Center?
She just seems to truly care about your journey. She has also experienced some of this and shares this with patients so she connects differently that other drs.
Describe your experience with your nurse at Bethesda Fertility Center.
1st nurse I was assigned to was very busy and quick to respond though emails but didn’t always answer every question I had. This next round of IVF I am assigned to another nurse who is fantastic! Responds quickly, even calls me to check in before my cycle without prompting. She called in my meds early so I didn’t have to worry about them. Love her!
What specific things went wrong at Bethesda Fertility Center?
- Failed to call with results
How was your experience with Kasey Reynolds at Bethesda Fertility Center?
She is extremely knowledgeable and has data and studies to back up each of her treatments suggestions for my particular situation. She explains things well to myself who needs details and comforted and my husband who is factual and wants all the data. She is very upbeat and to the point. She’s excited about what she’s doing and encouraging which is definitely needed on this long hard journey.
What's one piece of advice would you give a prospective patient of Kasey Reynolds at Bethesda Fertility Center?
She is the only RE I’ve consulted with. I saw her partner, Dr. Robertshaw who is also fantastic and highly recommended, but Dr. Reynolds just got me right away. She made a plan of attack and encouraged us to make decisions together but was ready to move forward as aggressively as we wanted. Every time we talk she encourages me and tells me this will happen, which is what I need to keep moving forward!
Describe the protocols Kasey Reynolds used in your cycles at Bethesda Fertility Center and their degree of success.
4 rounds of cookie or femera with my OB then 2 IuI with Dr. Reynolds that weren’t successful so we moved directly into IVF. Luprolide protocol didn’t go well so we canceled the cycle. 2nd cycle used antagonist protocol and I got 10 mature follicles with 8 fertilizing. 2 enbryos made it to day 5 so we transferred both. Conceived and misscarried around 6.5 weeks. 3rd round starting soon which we will do endo scratch and levenox injections in addition to the same protocol- praying this one works!
Describe the costs associated with your care under Kasey Reynolds at Bethesda Fertility Center.
Very blessed to have a specific amount contributed to fertility care through my husbands company and able to run all charges through insurance. We are approaching anther cycle and will soon be completely out of pocket pay. We haven’t received a breakdown of costs yet but that has been requested.
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6
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
No
Treatment
5 IUI, 1 IVF, Donor Sperm
Diagnosis
—
6
They [Bethesda Fertility Center] are friendly and welcoming. They really need to do better with getting back with their patients. Especially when a patient has just had an incredibly devastating experience. They said nice things and promised to help but then didn't get back to me for months. ... I didn't know there was something called a guarentee program and I feel like I got screwed. ... I had quite a few different nurses. Most were very kind and communicated well.
+ Read more
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IUI, 1 IVF, Donor Sperm
Diagnosis
—
6
Describe your experience with Bethesda Fertility Center.
They are friendly and welcoming. They really need to do better with getting back with their patients. Especially when a patient has just had an incredibly devastating experience. They said nice things and promised to help but then didn't get back to me for months.
During treatment, were you treated like a number or a human with Isela Robertshaw at Bethesda Fertility Center?
She took the time to answer any questions and showed compassion during emotional times.
Describe your experience with the nursing staff.
I had quite a few different nurses. Most were very kind and communicated well.
How was your experience with Isela Robertshaw at Bethesda Fertility Center?
She was very kind and understanding. She answered all my questions but when it came down to doing the things she said she was going to do, that just didn't happen. She told me to email her anytime but I never got responses.
What's one piece of advice would you give a prospective patient of Isela Robertshaw at Bethesda Fertility Center?
Make sure you go into it knowing all the possible outcomes. I didn't know there was something called a guarentee program and I feel like I got screwed. I took out a personal loan to afford 1 round of IVF and now that that didn't work I have to figure out how to come up with a ton more money.
Describe the protocols Isela Robertshaw used in your cycles at Bethesda Fertility Center and their degree of success.
I started with taking birth control. Then had my baseline ultrasound. Things looked good so I started my injectable medications and did that for 9 days. I wasn't growing very many follicles about half way in so she upped my dosage and I started to respond better. I triggered on day 10 and then had my retrieval on day 12. Another doctor completed that procedure as Robertshaw was out of town. I was updated the day after retrieval, day 3 and day 5 as to how everything was progressing. I had a 5 day fresh transfer of 2 embryos. And then found out that none of my other embryos made it to freeze. I did not get pregnant and was left heartbroken and broke.
Describe the costs associated with your care under Isela Robertshaw at Bethesda Fertility Center.
Each IUI was about $300. And the IVF all together was about $13,000. That's minus the meds for the IUI's and the donor sperm that I was using.
Describe Isela Robertshaw's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center.
My dr wanted to just do 1 embryo because I was young and healthy but we ended up doing 2. First because it was a different doctor that did my transfer and secondly, because I only had 2 good looking embryos.
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10
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
No
Treatment
2 IUI, 3 IVF
Diagnosis
Unexplained
10
The nursing staff [at Bethesda Fertility Center] is great. You can tell they all really enjoy their jobs and care about you...Our IVF cycle cost around $10k, which was after a military discount...I don’t have any complaints. The atmosphere is happy and pleasant. Even the way they decorate is homey and not clinical. I loved how they handled retrieval day, it was very seamless and when I did have some high blood pressure afterwards, 3 nurses hung out with me until it came down. Their biggest strength is the people working there.
+ Read more
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 3 IVF
Diagnosis
Unexplained
10
Describe your experience with Bethesda Fertility Center.
I don’t have any complaints. The atmosphere is happy and pleasant. Even the way they decorate is homey and not clinical. I loved how they handled retrieval day, it was very seamless and when I did have some high blood pressure afterwards, 3 nurses hung out with me until it came down. Their biggest strength is the people working there.
During treatment, were you treated like a number or a human with Kasey Reynolds at Bethesda Fertility Center?
She genuinely cares! She and her whole staff are so welcoming. And they really take the time to know your story.
Describe your experience with your nurse at Bethesda Fertility Center.
The nursing staff is great. You can tell they all really enjoy their jobs and care about you.
How was your experience with Kasey Reynolds at Bethesda Fertility Center?
She’s amazing. She’s very good at her job and I would go back to her again and again. My body doesn’t respond as it should, and she very much tackled our case and tried everything she could to get us pregnant.
What's one piece of advice would you give a prospective patient of Kasey Reynolds at Bethesda Fertility Center?
Trust her! She genuinely cares about you.
Describe the protocols Kasey Reynolds used in your cycles at Bethesda Fertility Center and their degree of success.
My body doesn’t respond as it should, so even though my levels were normal, I wasn’t producing many follicles at our old clinic. She did an aggressive treatment and really upped my meds (gonal f, menopur, lupron) to try to get as many as we could but even with the increase in meds, they were only seeing around 6 follicles, which made no sense! She canceled that round (which I’m very thankful for bc I didn’t want to go through a retrieval for only 6 since our embryos always arrest by day 5.) We reset and did a menopur only cycle and it worked so much better! We got 13 (the most I’ve ever had). 11 fertilized, we did a day 3 transfer bc the majority weren’t looking great. They didn’t take and the rest had arrested by day 5 again. By the time we had done this with her we were at the end of our 4th IVF attempt (having done 2 rounds at a different clinic.) So with her advising us, we have decided to stop trying via IVF.
Describe the costs associated with your care under Kasey Reynolds at Bethesda Fertility Center.
Our IVF cycle cost around $10k, which was after a military discount (how cool is it that they offer that?!).
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9
Age
34 - 36
Treated
2016 - 2018
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Immunological, Unexplained
9
I have worked with several nurses [at Bethesda Fertility Center], did have a primary nurse during IVF, but not one prior to that. After the first primary nurse, when we did an FET, we got another nurse. I was okay with that - but I did have to communicate to the practice I felt that nurse could be better with responding/communicating to me and turning around schedules faster.
+ Read more
Age
34 - 36
Treated
2016 - 2018
Success with this Doc
?
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Immunological, Unexplained
9
Describe your experience with Bethesda Fertility Center.
This clinic is great, they are on time most all the time, only have had to wait occasionally. It's private and you feel comfortable going in. They have made it very spa like so you do not feel it's so doc office like. The one weakness, which I understand, is that they are not on an electronic medical record, so you do not get to see your results online, do not have appt reminders electronically - that is something to get used to.
During treatment, were you treated like a number or a human with Kasey Reynolds at Bethesda Fertility Center?
Dr. Reynolds always makes a point to make sure we understand what is going on, is available via email for questions and is also expresses empathy.
Describe your experience with the nursing staff.
I have worked with several nurses, did have a primary nurse during IVF, but not one prior to that. After the first primary nurse, when we did an FET, we got another nurse. I was okay with that - but I did have to communicate to the practice I felt that nurse could be better with responding/communicating to me and turning around schedules faster.
What specific things went wrong at Bethesda Fertility Center?
- Failed to call in prescriptions to pharmacy
How was your experience with Kasey Reynolds at Bethesda Fertility Center?
Dr Reynolds has supported our treatment from the start. She worked with us, our schedule, our finances to help us understand the prognosis and what would be next. She never 'did the same' again if it didn't work the first time, she always adjusted the plan of action.
What's one piece of advice would you give a prospective patient of Kasey Reynolds at Bethesda Fertility Center?
Ask a lot of questions. You'll always get the answers, but it's important to know everything during these treatments!
Describe the protocols Kasey Reynolds used in your cycles at Bethesda Fertility Center and their degree of success.
Antagonist protocol. I wasn't as strong of a responder as expected so we had to crank up the drugs and go an extra day- but we ended up with 17 eggs retrieved. For both FETs we did lupron with progresterone - after a body rash during the FET, we added/adjusted meds for the next FET.
Describe the costs associated with your care under Kasey Reynolds at Bethesda Fertility Center.
All based on insurance coverage! This is hard to describe, but the IUI were about $350 (plus meds). IVF 'package' was competitively priced and offered small discount for pay in full.
Describe Kasey Reynolds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center.
She encouraged 1 (as did embryologist) the first time - as they said it was beautiful. that failed, so she was ok with 2 next time.
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4
Age
31
Treated
2017
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Male Factor, PCOS, Tubal Blockage
4
One nurse [at Bethesda Fertility Center] told me very coldly, after our three month break, we were no longer patients...and that I needed to go to my gynecologist for testing on why I became unexpectedly dizzy and fell. Another nurse, office manager and Dr. Reynolds all reached out to me to apologize for the comment. However, they discounted it saying she did not mean it that way...IUI was $400/each, ovulation trigger shots were $100, IVF was going to be appx. $8,000/each.
+ Read more
Age
31
Treated
2017
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Male Factor, PCOS, Tubal Blockage
4
Describe your experience with Bethesda Fertility Center.
Weaknesses: can treat you like a number, do not have a support system aligned with the clinic like others in the area do, quote medical success rates instead of their own practices' success rate, some nurses can be rude and cold in their tones and words
Strengths: very passionate doctor Dr. Reynolds, loves what she does, willing to take a few extra minutes to comfort you after hearing bad news, will refer to you the best trusted docs she knows if additional surgeries are needed
During treatment, were you treated like a number or a human with Kasey Reynolds at Bethesda Fertility Center?
I loved Dr. Kasey Reynolds as my fertility doctor. However, I feel like this clinic may be overwhelmed with too many patients which made me feel more like a number than a human most of the time. I have two surgeries last year to remove scar tissue and one damaged fallopian tube. Afterwards, they seemed too quick to suggest IVF in my opinion. Office staff actually told me I was no longer a patient after taking a 3 month break...
Describe your experience with the nursing staff.
One nurse told me very coldly, after our three month break, we were no longer patients...and that I needed to go to my gynecologist for testing on why I became unexpectedly dizzy and fell. Another nurse, office manager and Dr. Reynolds all reached out to me to apologize for the comment. However, they discounted it saying she did not mean it that way.
What specific things went wrong at Bethesda Fertility Center?
- Failed to convey critical information
How was your experience with Kasey Reynolds at Bethesda Fertility Center?
Very caring and passionate about what she does as a fertility doctor. She takes the time to explain the risks and connected me with a trusted specialty doctor for my damaged tube surgery. Interactions with her can seem impersonal at times when they are busy and she was quick to suggest IVF after my surgeries. This was not the intent or my expectation, per previous discussions, as based on the results of my 1st surgery I was told we would be able to continue with IUI with more success.
What's one piece of advice would you give a prospective patient of Kasey Reynolds at Bethesda Fertility Center?
Ask for THEIR practices' success rates not the general medical success rates which are quoted
Describe the protocols Kasey Reynolds used in your cycles at Bethesda Fertility Center and their degree of success.
Average dose of Letrozole was prescribed to help me ovulation consistently month-to-month initially. This was bumped up slightly prior to my first IUI. After the surgeries and my two failed IUIs, she wanted to prescribe me clomid over July 4th weekend although my insurance would not pay for it. Later I found out that it would have only been a few bucks out of pocket AFTER countless hours on the phone with the insurance company vs. doctors vs. pharmacy battles and ending up missing that cycle's opportunity. That is when we decided to take our break.
Describe the costs associated with your care under Kasey Reynolds at Bethesda Fertility Center.
IUI was $400/each, ovulation trigger shots were $100, IVF was going to be appx. $8,000/each. I have no insurance coverage for fertility specific care.
Describe Kasey Reynolds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center.
No preferences. She stated the facts as black and white with statistics.
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10
Age
28 - 29
Treated
2018 - 2019
Success with this Doc
?
Treatment
1 Fertility Medications
Diagnosis
Anovulation, PCOS
10
Great professional staff [at Bethesda Fertility Ctr]. Open on Saturdays which is very helpful. They use an app for sending messages which makes communication easy. Once I sent a message and didn't get an answer for a couple days, but the receptionist was able to see the message I sent to the doctor and she was able to help me.... Once I had to go in for an ultrasound on a Saturday and another doctor, not Dr Reynolds, examined me. She didn't communicate with me after the appointment about how much Menopur to take. The following day she did message me but her instructions were not appropriate and it resulted in my body overstimulating.
+ Read more
Age
28 - 29
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Anovulation, PCOS
10
Describe your experience with Bethesda Fertility Center.
Great professional staff. Open on Saturdays which is very helpful. They use an app for sending messages which makes communication easy. Once I sent a message and didn't get an answer for a couple days, but the receptionist was able to see the message I sent to the doctor and she was able to help me.
During treatment, were you treated like a number or a human with Kasey Reynolds at Bethesda Fertility Center?
Very warm and friendly towards me and my husband. Made us feel like she really cared about us and wanted to do everything she could to help us get pregnant.
Describe your experience with the nursing staff.
The nurses were very sweet and caring. Good at explaining how to take injections.
What specific things went wrong at Bethesda Fertility Center?
- Failed to inform you of changes in protocol
How was your experience with Kasey Reynolds at Bethesda Fertility Center?
Very energetic and enthusiastic. Talks fast but tries to explan everything thoroughly. Clearly a busy doctor but takes the time to answer questions and be relational. When our first round of treatment was unsuccessful she was helpful in laying out all other possible options.
What's one piece of advice would you give a prospective patient of Kasey Reynolds at Bethesda Fertility Center?
Ask lots of questions and don't be afraid to message her on the app. She will respond.
Describe the protocols Kasey Reynolds used in your cycles at Bethesda Fertility Center and their degree of success.
First she had me take birth control pills for 4 months to get my estrogen levels up. Then we started Menopur injections. The first round I responded too well and had too many mature eggs. Next we decided to try another round of injections but a lower dosage.
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10
Age
28
Treated
2018
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Anovulation, PCOS
10
been challenging finding days when Dr Reynolds is in for my next appointment. The office [Bethesda Fertility Center] is 45 minutes away, but thev staff has been helpful when I've tried to schedule another appointment. They also let me wait until all my test results are in to come back for a followup, that way I don't have to pay for extra visits...The day I was there seemed to be a busy hectic day for the office staff. Everyone was running around, but the nurses acted calm when taking my blood.
+ Read more
Age
28
Treated
2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Anovulation, PCOS
10
Describe your experience with Bethesda Fertility Center.
Its hard to say because I've only been there once. The day I was there seemed to be a busy hectic day for the office staff. Everyone was running around, but the nurses acted calm when taking my blood. Is been challenging finding days when Dr Reynolds is in for my next appointment. The office is 45 minutes away, but thev staff has been helpful when I've tried to schedule another appointment. They also let me wait until all my test results are in to come back for a followup, that way I don't have to pay for extra visits.
During treatment, were you treated like a number or a human with Kasey Reynolds at Bethesda Fertility Center?
She's very nice. I've only met with her once so far. Talked very fast but explains things well!
Describe your experience with the nursing staff.
Nice!
How was your experience with Kasey Reynolds at Bethesda Fertility Center?
She's young and energetic. Easy to talk to. Friendly and warm personality. Helpful. Good at explaining things. Talks fast but willing to explain things again. I've only seen her once so far but she was honest and hopeful. She told me with my issues it might take time, but it wouldn't be impossible for me to get pregnant. She was recommended to me by my obgyn. Excited to go back to see her.
What's one piece of advice would you give a prospective patient of Kasey Reynolds at Bethesda Fertility Center?
Ask questions. She talks fast.
Describe the protocols Kasey Reynolds used in your cycles at Bethesda Fertility Center and their degree of success.
None yet
Describe the costs associated with your care under Kasey Reynolds at Bethesda Fertility Center.
Haven't got bills yet
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Verified
This patient has provided documentation of treatment at this clinic.
10
Age
42 - 43
Treated
2016 - 2017
Success with this Doc
No
Treatment
3 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Strengths: Dr. Reynolds is great, great clinic atmosphere, they conducted a 2 hour IVF class when we were first started IVF, which was so helpful. Weaknesses: The lab [Bethesda Fertility Center] only does fresh donor egg transfers and we wanted to do frozen so we had to move to a new clinic. I was sad to leave them.... The nurses were great! They were friendly and compassionate but also knowledgeable and got back to me quickly.
+ Read more
Age
42 - 43
Treated
2016 - 2017
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Bethesda Fertility Center.
Strengths: Dr. Reynolds is great, great clinic atmosphere, they conducted a 2 hour IVF class when we were first started IVF, which was so helpful. Weaknesses: The lab only does fresh donor egg transfers and we wanted to do frozen so we had to move to a new clinic. I was sad to leave them.
During treatment, were you treated like a number or a human with Kasey Reynolds at Bethesda Fertility Center?
Dr. Reynolds is efficient and knowledgeable, but also friendly and funny and puts you at ease. I had to leave the clinic because Bethesda does not do frozen donor egg transfers and I miss her!
Describe your experience with the nursing staff.
The nurses were great! They were friendly and compassionate but also knowledgeable and got back to me quickly.
How was your experience with Kasey Reynolds at Bethesda Fertility Center?
Dr. Reynolds is friendly and puts you at ease quickly. She is knowledgeable and helps you do understand exactly what the treatment is going to be. She would sit with us to explain what is going on and she had a positive attitude towards our goals.
What's one piece of advice would you give a prospective patient of Kasey Reynolds at Bethesda Fertility Center?
She is great, so make sure you request her as your doctor if you are going to Bethesda Fertility Clinic.
Describe the protocols Kasey Reynolds used in your cycles at Bethesda Fertility Center and their degree of success.
I do not remember these, as they occurred in 2016- and first half of 2017
Describe the costs associated with your care under Kasey Reynolds at Bethesda Fertility Center.
The one IVF cycle I did I actually won via a raffle with the clinic! (Too bad it didn't work). The IUI's and other procedures I think cost around 3-4K total, since my insurance covered a lot of it.
Describe Kasey Reynolds's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center.
I do know know Dr. Reynold's approach to multiple embryo transfers. She only did IUI's for me.
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Verified
This patient has provided documentation of treatment at this clinic.
10
Age
32
Treated
2017
Success with this Doc
?
Treatment
3 Fertility Medications
Diagnosis
Male Factor
10
The clinic [Bethesda Fertility Center] is easy to get in touch with. It is easy to make appointments and to fill out paperwork before your visit...I have only had experience with two nurses. Both were friendly and easy to engage with. They answered any questions I had and were honest when I needed to speak with a doctor... staff was also friendly and welcoming. I got phone calls back immediately and never felt like they didnt care about my journey.
+ Read more
Age
32
Treated
2017
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 Fertility Medications
Diagnosis
Male Factor
10
Describe your experience with Bethesda Fertility Center.
The clinic is easy to get in touch with. It is easy to make appointments and to fill out paperwork before your visit. I found other options in my city were a lot harder to get in touch with.
During treatment, were you treated like a number or a human with Kasey Reynolds at Bethesda Fertility Center?
I felt like talking to Dr. Reynolds was like talking with a friend. She was honest, funny and supportive. She answered any question I had or still do have. My staff was also friendly and welcoming. I got phone calls back immediately and never felt like they didnt care about my journey.
Describe your experience with your nurse at Bethesda Fertility Center. (Assigned nurse: Patty )
I have only had experience with two nurses. Both were friendly and easy to engage with. They answered any questions I had and were honest when I needed to speak with a doctor.
How was your experience with Kasey Reynolds at Bethesda Fertility Center?
Dr. Reynolds, in my experience, has no weaknesses at this point in time. She is a great listener, never makes you feel rushed, answers questions you might think are silly or dumb. She is happy to answer phone calls and emails.
What's one piece of advice would you give a prospective patient of Kasey Reynolds at Bethesda Fertility Center?
Make sure you create a list of questions no matter how you feel about them. You might think they are silly or dumb but she wont and she will answer any of them.
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5
Age
38 - 39
Treated
2014 - 2015
Success with this Doc
?
Treatment
4 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids, Unexplained
5
They tried to charge for for traditional egg fertilization as well as for ICSI and I caught this. I asked if we could continue to try to get pregnant in our own during estrogen priming and was told yes, but later learned the Cetrotide I was taking could end a pregnancy if one had started (I would have abstained knowing this). They called me twice to tell me my IVF was unsuccessful and did not realize they had already called. I did not receive a report on day 3 from the embryologist as expected and went to transfer with no information. Again, this was all the Bethesda Fertility Clinic, not Dr. Thie's private practice. The nurses I rated so favorably were from her private practice, where I usually go. I would not Rae the Bethesda Fertility Center's nurses so highly.
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Age
38 - 39
Treated
2014 - 2015
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids, Unexplained
5
During treatment, were you treated like a number or a human with Jennifer Thie at Bethesda Fertility Center?
The entire staff knows my name (incidentally, I go to Dr. Thie's private practice, she only does IVF retrieval and transfer at the Bethesda Fertility Center, and I would answer closer to a number for them). Dr. Thie listens to my questions, has an open mind, and spends time with me.
Describe your experience with the nursing staff.
Their empathy and experience. The head nurse, Cindy, is exceptional.
What specific things went wrong at Bethesda Fertility Center?
- Failed to call with results
How was your experience with Jennifer Thie at Bethesda Fertility Center?
I have a tremendous amount of respect for Dr. Thie. I am confident that she wants the best for us. Before my first egg retrieval, she actually called my cell phone the night before to leave a message of encouragement in light of my estradiol results and to let me know that she was thinking of me. This is one case where bedside manner is really important given the emotional strain of infertility. That said, as a DOR patient, I am not always sure she is up on the latest treatment or protocol options.
What's one piece of advice would you give a prospective patient of Jennifer Thie at Bethesda Fertility Center?
Be prepared to wait and call the clinic to see if they are on time or not. If you don't want to wait to see your doctor, she is the wrong one. However, you are waiting because she gives each patient the time needed and will do the same with you.
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9
Age
28 - 30
Treated
2010 - 2012
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
Unexplained
9
Everyone [at Bethesda Fertility Center] was very professional. There is NOTHING to be embarrassed about. They have family photos all over the hallway walls of families they were able to successfully get pregnant. I always felt comfortable and would recommend them to anyone that I know.... Expensive (approximately $2000 even with insurance) but I think any couple expects this with fertility treatment.
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Age
28 - 30
Treated
2010 - 2012
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI
Diagnosis
Unexplained
9
Describe your experience with Bethesda Fertility Center.
Everyone was very professional. There is NOTHING to be embarrassed about. They have family photos all over the hallway walls of families they were able to successfully get pregnant. I always felt comfortable and would recommend them to anyone that I know.
During treatment, were you treated like a number or a human with Glen Hofmann at Bethesda Fertility Center?
Was very confident in his diagnosis and was very clear that there was a HIGH risk for multiple birth. At the time I felt he was too confident, but I was afraid dto get my hopes up.
Describe your experience with the nursing staff.
I always felt comfortable going there.
How was your experience with Glen Hofmann at Bethesda Fertility Center?
He was very easy to talk to, and confident in his ability to make it so that I would be able to get pregnant. After one HSG test and having to shake my hips to get the dye through one of my fallopian tubes, I was able to get pregnant the very next month via IUI
What's one piece of advice would you give a prospective patient of Glen Hofmann at Bethesda Fertility Center?
Don't discount his confidence as cockiness.
Describe the protocols Glen Hofmann used in your cycles at Bethesda Fertility Center and their degree of success.
I had already done 4 unsuccessful rounds of Clomid. His first recommendation was for an HSG test where dye is shot through the tubes, as he felt there might be a blockage. After the procedure, he recommended IUI, and I literally was successfully pregnant the next month (twin boys)
Describe the costs associated with your care under Glen Hofmann at Bethesda Fertility Center.
Expensive (approximately $2000 even with insurance) but I think any couple expects this with fertility treatment.
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9
Age
35 - 36
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF, 1 Embryo Freezing
Diagnosis
Unexplained
9
Nursing staff [at Bethesda Fertility Center] was very attentive and gave the feeling that they were personally invested in your success.... Great staff, very friendly and helpful. Walking through the financing with someone that knew the details was great. The only con was that sometimes appointment wait times were long (~15-20 min), as they prioritize the IVF and IUI patients given the urgent needs that they have during their cycles.
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Age
35 - 36
Treated
2017 - 2018
Success with this Doc
Yes
Race
Other
Income
$200K - $499K
Occupation
Accountant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF, 1 Embryo Freezing
Diagnosis
Unexplained
9
Describe your experience with Bethesda Fertility Center.
Great staff, very friendly and helpful. Walking through the financing with someone that knew the details was great. The only con was that sometimes appointment wait times were long (~15-20 min), as they prioritize the IVF and IUI patients given the urgent needs that they have during their cycles.
During treatment, were you treated like a number or a human with Isela Robertshaw at Bethesda Fertility Center?
Personally called to check up on me, I never felt rushed, very empathetic and thorough with every appointment.
Describe your experience with your nurse at Bethesda Fertility Center. (Assigned nurse: Deanna)
Nursing staff was very attentive and gave the feeling that they were personally invested in your success.
How was your experience with Isela Robertshaw at Bethesda Fertility Center?
Dr Robertshaw is a great listener, seeks to understand any/all symptoms to help discuss treatment options. She takes the time to answer all questions and is candid in her responses and opinions. She took the burden of stressing about infertility off of my shoulders, and I truly trusted that I was in good hands with her recommended treatment.
Describe the costs associated with your care under Isela Robertshaw at Bethesda Fertility Center.
IUI and IVF procedures, embryo freezing, monitoring ultrasounds, doctor visits, blood work.
Describe Isela Robertshaw's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center.
She did not want to transfer more than 2 embryos, which is what we ended up doing. If PGS had been used, she prefers to transfer only 1 to minimize risk but is open to patient input.
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8
Age
36
Treated
2017
Success with this Doc
No
Treatment
12 IUI, IVF
Diagnosis
Male Factor, PCOS
8
The front office staff [Bethesda Fertility Center] was very rude, inconsiderate of how expensive and emotionally tolling this procedure is and what your going through. Other than that the rest of the ataff was very pleasant. The office could use some updating but my overall experience was good.... They [nurses] were very caring ,nice, and quick to get your appointment moving.... Dr. Thie took a long time to get my history and previous testing.
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Age
36
Treated
2017
Success with this Doc
No
Race
Other
Income
$0 - $49K
Occupation
—
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
12 IUI, IVF
Diagnosis
Male Factor, PCOS
8
Describe your experience with Bethesda Fertility Center.
The front office staff was very rude, inconsiderate of how expensive and emotionally tolling this procedure is and what your going through. Other than that the rest of the ataff was very pleasant. The office could use some updating but my overall experience was good.
During treatment, were you treated like a number or a human with Jennifer Thie at Bethesda Fertility Center?
She was very personable and knew my case versus not knowing my case
Describe your experience with the nursing staff.
They were very caring ,nice, and quick to get your appointment moving.
How was your experience with Jennifer Thie at Bethesda Fertility Center?
Dr. Thie took a long time to get my history and previous testing. She was very knowledgable about PCOS and took time to help me understand it. She went out of her way to make sure I received the best treatment. I feel she could of been a little more aggressive as I had to order an additional week of medicine because she was nervous of me over ovulating.
What's one piece of advice would you give a prospective patient of Jennifer Thie at Bethesda Fertility Center?
She brings ypu back a lot and staff is considerate about multiple visits and high copays.
Describe the protocols Jennifer Thie used in your cycles at Bethesda Fertility Center and their degree of success.
I did and IVF startibg with birth control for a month then starting injections.
Describe the costs associated with your care under Jennifer Thie at Bethesda Fertility Center.
18,000
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4
Age
29
Treated
2014
Success with this Doc
No
Treatment
5 IVF
Diagnosis
Male Factor, Poor Egg Quality, Unexplained
4
[Bethesda Fertility Center is a] small clinic north of Cincinnati. It has 3 doctors now but Dr. Hoffman was the primary doctor when I was there. I saw Dr. Renyolds once or twice and liked her but she was learning....All the nurses there were wonderful!
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Age
29
Treated
2014
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IVF
Diagnosis
Male Factor, Poor Egg Quality, Unexplained
4
Describe your experience with Bethesda Fertility Center.
small clinic north of Cincinnati. It has 3 doctors now but Dr. Hoffman was the primary doctor when I was there. I saw Dr. Renyolds once or twice and liked her but she was learning.
During treatment, were you treated like a number or a human with Glen Hofmann at Bethesda Fertility Center?
The nurses were great, he was very blunt and does not have good bed side manner when telling women bad news.
Describe your experience with your nurse at Bethesda Fertility Center. (Assigned nurse: Jackie)
All the nurses there were wonderful!
How was your experience with Glen Hofmann at Bethesda Fertility Center?
His strength is his experience. He has seen a lot of cases and makes very accurate predictions.
His weakness is his bedside manner. He was too quick to tell me that I needed to use a gestational carrier vs. adjusting his approach.
What's one piece of advice would you give a prospective patient of Glen Hofmann at Bethesda Fertility Center?
Have thick skin. I do, and his delivery still brought me to tears more than once.
Describe the protocols Glen Hofmann used in your cycles at Bethesda Fertility Center and their degree of success.
2 antagonist cycles
-BC for 3ish weeks
-overlapping with lupron for 2-3 weeks
-8 days of Gonal F and Menopur
-Novarel
-Transfer on day 6
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10
Age
36 - 37
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
PCOS
10
My treatment [at Bethesda Fertility Center] was fertility pills and ovulation shot. Coat was about 60.00 a month combination. Ultrasound to see when I had a viable egg. Cost about 30.00 after insurance.... She [Dr. Jennifer Thie] was more than willing to work w my work schedule and my ovulation schedule. She even came in on mother's Day so I could get IUI done in the office. Staff is also very friendly.
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Age
36 - 37
Treated
2016 - 2017
Success with this Doc
Yes
Race
Other
Income
$0 - $49K
Occupation
Accountant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
PCOS
10
Describe your experience with Bethesda Fertility Center.
Very good staff. Nice, to the point and clear on billing.,,,..................................................................................................................................................................................,............
During treatment, were you treated like a number or a human with Jennifer Thie at Bethesda Fertility Center?
She was more than willing to work w my work schedule and my ovulation schedule. She even came in on mother's Day so I could get IUI done in the office. Staff is also very friendly.
Describe your experience with the nursing staff.
Very attentive and understanding
How was your experience with Jennifer Thie at Bethesda Fertility Center?
Her only weekness was remembering where we were in the while process. Meaning if I wanted to do IUI again or have sex once the egg was ready. But she also has many patients too. It was clear her goal was to get us pregnant as easy and quick as possible. Invetro was suggested but I wasn't comfortable at that point w that process and they understand and continued with the treatment I wanted.
What's one piece of advice would you give a prospective patient of Jennifer Thie at Bethesda Fertility Center?
Dont get discouraged if it once you get a positive result that she doesn't seem happy and asks you to come back for another ultrasound so see can actually see the heartbeat.
Describe the protocols Jennifer Thie used in your cycles at Bethesda Fertility Center and their degree of success.
I don't remember
Describe the costs associated with your care under Jennifer Thie at Bethesda Fertility Center.
My treatment was fertility pills and ovulation shot. Coat was about 60.00 a month combination. Ultrasound to see when I had a viable egg. Cost about 30.00 after insurance.
Describe Jennifer Thie's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Bethesda Fertility Center.
N/a for me
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