Billings Clinic Reproductive Medicine and Fertility Care
Available Resources
Genetic counseling
Acupuncture
is not offered
is not offered
Mental health counseling
Nutrition counseling
Administration of shots
Coordinating at-home nursing
is not offered
is not offered
Selling medication
Providing backup medication
Billings
760 Wicks Lane
Billings, MT 59105
406-238-2475
Bozeman
925 Highland Boulevard
Bozeman, MT 59715
406-587-9202
20 assessments
8
Age
28
Treated
2018
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Tubal Blockage, Unexplained
8
The Lab [Billings Clinic Reproductive Med and Fertility Care] seems more mixed. They had a great fertilization rate, used desktop incubators, and seemed to be doing everything right. However when I asked about how many eggs reach the blastocyst stage she said only 35% of eggs get to there, and more specifically 50% of day 3's get to day 5. That seems pretty low.... The way they billed the appointment for a visit and ultrasound, insurance didn't cover much, and My bill is around $591. I have been to other doctors, done the exact same things, and only had to pay a copay. I'm requesting they re-evaluate the appointment and see if they can code it differently for more coverage, but have not heard back.
+ Read more
Age
28
Treated
2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
2nd of 5 Docs
Treatment
2 IUI
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Tubal Blockage, Unexplained
8
Describe your experience with Billings Clinic Reproductive Medicine and Fertility Care.
Dr. Shomento and her nurse seemed excellent. They were likable, patient, good listeners, experienced, etc. The Lab seems more mixed. They had a great fertilization rate, used desktop incubators, and seemed to be doing everything right. However when I asked about how many eggs reach the blastocyst stage she said only 35% of eggs get to there, and more specifically 50% of day 3's get to day 5. That seems pretty low.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Dr. Shomento was wonderful to meet with. She really took her tie with me, was very thorough, and had a warm caring personality. She also listened, was patient, and allowed me to ask all my written down questions about the lab stats, which I got from Fertility IQ. She was honest and forthcoming with her opinion of me and treatments she'd recommend, and the reasons why. It was not what I wanted to hear, but she delivered it in a direct, but respectful and kind way.
Describe your experience with your nurse at Billings Clinic Reproductive Medicine and Fertility Care. (Assigned nurse: Julia)
I only met with the nurse once, briefly, and have spoken ver the phone with her a couple times, She's super nice, makes you feel like you're a friend, and makes you feel like she's there for you.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Dr. Shomento was great. I felt she was caring, kind, a good listener, she was thorough in helping me understand my situation, and was respectful as well. I really liked her, and if the decision for where to do IVF was purely based on the doctor, and their likability, I would hands down go to her!
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Do your research ahead of time and come with questions. Expect to spend a good amount of time with Dr. Shomento, who will be straight forward and thorough, and take time answering your questions.
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine and Fertility Care and their degree of success.
I saw Dr. Shomento for a consultation. She walked me through my numbers and odds of getting pregnant naturally (not good) as well as with treatment. With only one tube, an ectopic pregnancy in my past, a low ovarian reserve, and low follicle count, she pretty much jumped right into recommending IVF as my best option to have success in becoming pregnant. She was also blunt about the odds of likely only getting one egg out of one IVF round, based on only having 7 follicles, but felt very confident that if we did get one, it should implant successfully.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care.
The way they billed the appointment for a visit and ultrasound, insurance didn't cover much, and My bill is around $591. I have been to other doctors, done the exact same things, and only had to pay a copay. I'm requesting they re-evaluate the appointment and see if they can code it differently for more coverage, but have not heard back.
Describe Stacy Shomento's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine and Fertility Care.
She suggested only doing one embryo transfer with me, which makes sense, since I am young and have a healthy uterus, and would rather not end up with twins.
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7
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Unexplained
7
Everything about this clinic [Billings Clinic Reproductive Med and Fertility Care] far exceeded expectation. The care is personal and intimate. We were never treated like number and always felt like our personal information was kept private. The staff is well educated and great at helping patients understand all information given to them.... The nursing staff in this office was exceptional. They always treated us with respect and honesty. They were available via phone and always answered our many questions with detailed answers and did not ever rush our conversations. They would return after hours phone calls promptly.
+ Read more
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
?
Race
Latino, Native American
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
2 IUI
Diagnosis
Unexplained
7
Describe your experience with Billings Clinic Reproductive Medicine and Fertility Care.
Everything about this clinic far exceeded expectation. The care is personal and intimate. We were never treated like number and always felt like our personal information was kept private. The staff is well educated and great at helping patients understand all information given to them.
During treatment, were you treated like a number or a human with Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care?
The care given with each visit and phone call was always personal and kind. The staff and doctor were knowledgeable of my specific situation and had good understanding of the treatments and services provided
Describe your experience with the nursing staff.
The nursing staff in this office was exceptional. They always treated us with respect and honesty. They were available via phone and always answered our many questions with detailed answers and did not ever rush our conversations. They would return after hours phone calls promptly.
How was your experience with Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care?
Dr. Milroy was kind and knowledgeable regarding all fertility/infertility issues and treatments. She was honest with all our questions and answered questions in a direct but gentle manner. I have recommended this physician to close friends and will continue to do so.
What's one piece of advice would you give a prospective patient of Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care?
As with any doctor, it is important to be open and honest about everything happening in your situation. I would also encourage patients to ask a lot of questions and not feel like a burden if you need more education or help understanding.
Describe the protocols Colleen Milroy used in your cycles at Billings Clinic Reproductive Medicine and Fertility Care and their degree of success.
Diagnosis was unexplained female infertility, with a polycystic right ovary. A PCOS diagnosis was not given due to not meeting criteria for that diagnosis. The plan given to us was a first steps plan to induce ovulation with more options available if desired. Treatment plan included letrozole, trigger shots, progesterone supplement, IUI, and timed intercourse and a HSG procedure. No pregnancies were achieved with this regimen. Due to a personal decision, My husband and I decided not to go forward with any other recommend treatment.
Describe the costs associated with your care under Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care.
Some of the costs were covered by insurance, for initial visit, HSG procedure, medications. IUI was not a covered procedure, I do not recall the out of pocket costs associated.
Describe Colleen Milroy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine and Fertility Care.
N/A
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6
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
?
Treatment
4 IUI, 2 IVF, Donor Eggs
Diagnosis
Poor Egg Quality
6
Billings Clinic Fertility Clinic’s main strength is it’s size. It’s a relatively small clinic, which means you know every nurse and doctor. ... One weakness of the clinic, is it’s size as well. Because the fertility clinic is small, it only does 6 IVF cycles a year, every other month, beginning with January. ... There is a lady who gives out her direct line to duscuss the exact amounts and she can give you information if you need a loan.
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Age
30 - 31
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 2 IVF, Donor Eggs
Diagnosis
Poor Egg Quality
6
Describe your experience with Billings Clinic Reproductive Medicine and Fertility Care.
Billings Clinic Fertility Clinic’s main strength is it’s size. It’s a relatively small clinic, which means you know every nurse and doctor. The IVF team itself is very compassionate and thorough. The IVF nurses order you meds two months in advance and do medication training early as well. They try to prevent any surprises. With it being a small clinic, you have to order in donor sperm or donor eggs as well, but the process is actually quite easy and I think you have better options because you don’t have to choose from their own database of donors. One weakness of the clinic, is it’s size as well. Because the fertility clinic is small, it only does 6 IVF cycles a year, every other month, beginning with January. Also, some of my medications came from a pharmacy in Oregon and was overnighted to me. This was a little stressful, but everything went very smoothly. One last word of advice, double check your needle size when you start administering IM shots like a trigger shot or progesterone. It wasn’t the fertility clinic’s fault, but the pharmacy kept giving me 18guage, 1 inch needless; I needed 22guage, 1.5 inch needles.
During treatment, were you treated like a number or a human with Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care?
I found out on Mother’s Day that my second round of IVF had also resulted in zero embryos for transfer. Dr. Milroy had personally called me and left me an encouraging voicemail. She told me that she was thinking of me and wanted me to know there was still hope. It felt very supported even though I was very sad about the outcome of the cycle.
Describe your experience with the nursing staff.
The IVF nurses are extremely compassionate and knowledgeable. Zoe and Darci were my favorite. Darci actually went through fertility treatments herself to have a baby. I talked to the nurses openly and always felt my questions and conercerns were addressed 100%. The nurses are more than just nurses, they become your friends.
How was your experience with Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care?
Dr. Milroy is very thorough and meticioulous about the treatment plan. She is a good communicator and let’s the patients know if she sees something that may cause a problem. She was very straight forward with explaining the plan of care and how our embryos developed. Dr. Milroy is up to date on infertility research and welcomes any and all questions.
What's one piece of advice would you give a prospective patient of Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care?
My top advice to a new patient of Dr. Milroy’s would be to be open and ask as lots of questions. Talking to Dr. Milroy decreased my anxiety because I knew her answers were accurate and not just what the internet said. Dr. Milroy also is a big advocate for mental health and not “loosing yourself” in fertility treatments. She may make a recommendation for you to go to counseling. Don’t be offended by this suggestion, just know she wants you to be the healthiest you can be. The same goes for the possibility she may ask you to loose weight. I trust Dr. Milroy more than any other doctor I’ve ever had care from. She’s very genuine and knowledgeable. Her passion is helping couples get their miracle baby! You are in the best hands with her as your doctor. Good Luck!
Describe the protocols Colleen Milroy used in your cycles at Billings Clinic Reproductive Medicine and Fertility Care and their degree of success.
My first round of IVF was a standard protocol. Menopur and Follistim, with Generalix added in the last few days. My second round was Menopur, Follistim, and Lupron. I believe this was a stronger protocol. I also was asked to take DHEA 25mg three times a day, CoQ10 400mg twice a day, and Myoinositol 4gm every day for 90 days prior to my second IVF cycle to possibly improve my egg quality. Dr. Milroy was very straight forward and said that this cocktail of drug may help my egg quality but there wasn’t specific research to back it up.
Describe the costs associated with your care under Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care.
I think the IVF costs were pretty standard. The payments for an IVF cycle is due a few weeks before your initial ultrasound and blood work. There is a lady who gives out her direct line to duscuss the exact amounts and she can give you information if you need a loan. She seemed relatively easy to get a hold of.
Describe Colleen Milroy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine and Fertility Care.
I’ve only had one, 1-5day embryo transfer. I didn’t want to take the risk of multiples, so never really asked to transfer more than one. I think Dr. Milroy would be open to transferring more than one embryo as long as the couple understood the risks associate with multiples.
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10
Age
25 - 27
Treated
2016 - 2018
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
PCOS, Unexplained
10
They [nurses at Billings Clinic Reproductive Medicine and Fertility Care] made this very difficult and scary time much easier and always put my mind at ease. I was in communication with someone from their office almost every day for nearly 3 years and they worked hard to maintain a positive attitude and relationship the entire time. Jess is hilarious and is a breath of fresh air with her comedic view on infertility. The other Jess (there are 3 I believe!) also went through IVF so it was nice to get advice and hear tips/tricks to make the process easier.
+ Read more
Age
25 - 27
Treated
2016 - 2018
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
PCOS, Unexplained
10
Describe your experience with Billings Clinic Reproductive Medicine and Fertility Care.
The clinic is just as amazing as the doctors and nurses! Everyone was welcoming and willing to answer questions. The facilities were updated and very clean! I was surprised that they remembered my husband and I and were able to greet us by name even though we had only met the receptionists twice.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Dr. Shomento and her team of nurses were phenomenal! There was not a single time that I felt like a "number." Everyone was so supportive and positive while maintaining a realistic approach to treatment. Dr. Shomento was available 24/7 through all treatments to answer questions (even silly ones!) and provide details on what was happening with my body. When our first FET ended in a miscarriage she was the first person to call and send her condolences and give me a pep talk about how we would move forward. She continued to tell us that we WOULD have a baby, and that it was not a matter of if, but a matter of when. I felt like she was invested in treating my infertility and our dream of starting a family.
Describe your experience with your nurse at Billings Clinic Reproductive Medicine and Fertility Care. (Assigned nurse: Jess)
Jess, and all of the staff at Dr. Shomento's clinic including the financial advisor, were amazing! They made this very difficult and scary time much easier and always put my mind at ease. I was in communication with someone from their office almost every day for nearly 3 years and they worked hard to maintain a positive attitude and relationship the entire time. Jess is hilarious and is a breath of fresh air with her comedic view on infertility. The other Jess (there are 3 I believe!) also went through IVF so it was nice to get advice and hear tips/tricks to make the process easier.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Dr. Shomento is the best! She was thorough and extremely personable through the entire process. I never doubted her ability or decisions as she is very knowledgable and up to date on the latest studies regarding infertility.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
See her as soon as you can! Dr. Shomento restored our hope for a baby when we were about to give up. Also, stay organized! The appointments and medications can seem overwhelming. Utilize pill organizers, reminders on your phone, and a good calendar to help keep everything on track.
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine and Fertility Care and their degree of success.
Treatment began with an HSG and blood work to see if there was a simple reason why we had not conceived...everything came back normal.
4 IUIs using Letrozole...we are young and this was the least invasive, best first step...no luck.
Laprascopic surgery to look for endometriosis...I was having all of the tell-tale signs of endometriosis and it would explain why our IUIs were unsuccessful...no endometriosis found so we talked about our next steps, IVF.
IVF Cycle begins! I responded too well to the injectable medications...we got 48 mature eggs but I also developed Ovarian Hyperstimulation. Our cycle turned into a freeze-all cycle due to the over stimulation. Dr. Shomento used ICSI and we got 7 beautiful embryos to freeze at day 5.
Frozen Embryo Transfer #1 (May)...we got pregnant, but found out that the embryo did not develop properly and there was no heartbeat detected...ended in miscarriage.
Frozen Embryo Transfer #2 (September)...we got pregnant and now have a beautiful baby girl!
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care.
Insurance mostly covered infertility treatments and medications...we have spent about $25,000 out of pocket for odds and ends that were not covered, and to meet out of pocket maximums.
Describe Stacy Shomento's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine and Fertility Care.
Dr. Shomento recommended a single embryo transfer because of the high quality of our embryos and my age (which is on the "younger" end of patients doing IVF). We are so glad that we took her advice and only transferred a single embryo as I do not think my body would handle multiples very well.
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10
Age
37 - 38
Treated
2017 - 2018
Success with this Doc
?
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor, PCOS
10
Jessica [nurse at Billings Clinic Reproductive Medicine] was so pleasant to work with! She is easy-going and likes to laugh. She is very compassionate and caring...Very friendly staff, good communication, for the most part. Just make sure to ask lots of questions. They do their best to provide as much information as possible, but I'm sure it is difficult to provide information on all the aspects of fertility treatment since there is so much variation from person to person. They are good at responding to emails and voicemails within the same day, but don't always expect to be able to speak with someone right away unless it is urgent.
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Age
37 - 38
Treated
2017 - 2018
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Entrepreneur
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor, PCOS
10
Describe your experience with Billings Clinic Reproductive Medicine and Fertility Care.
Very friendly staff, good communication, for the most part. Just make sure to ask lots of questions. They do their best to provide as much information as possible, but I'm sure it is difficult to provide information on all the aspects of fertility treatment since there is so much variation from person to person. They are good at responding to emails and voicemails within the same day, but don't always expect to be able to speak with someone right away unless it is urgent.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Dr. Shomento is very caring and thorough, willing to answer any questions and makes herself as available as possible. Her nursing staff is excellent too! I have nothing but good things to say about all of them!
Describe your experience with your nurse at Billings Clinic Reproductive Medicine and Fertility Care. (Assigned nurse: Jessica Estrada)
Jessica was so pleasant to work with! She is easy-going and likes to laugh. She is very compassionate and caring.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
I have been so grateful at Dr. Shomento's willingness to explain everything. I tend to ask a lot of questions and she never made me feel like I was asking too much or that they were stupid questions in any way shape or form. She has been very compassionate and understanding. I have felt comfortable with her from day one. I especially loved the fact that, on the night of my trigger shot, she gave me her cell phone number to call if I had any questions or concerns... My trigger shot was at midnight. I ended up having a concern and she promptly responded. I felt bad for contacting her so late at night, but she did not make me feel like I was interrupting anything (ie sleep). She was super helpful and made me feel good about contacting her with my concerns. How many doctors are willing to do that?!
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Just be open and honest with her every step of the way. She is not judgemental and is a wonderful doctor to work with. She is very caring and compassionate.
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine and Fertility Care and their degree of success.
We started with a plan to do IUI with the assistance of fertility drugs, after a consultation with Dr. Shomento. Although she did not do the IUI (another doctor in her office did) Dr. Shomento was there for guidance. After the IUI did not work, we took some time off from trying to conceive to assess what our next step was. Dr. Shomento stated that, if we really wanted to, we could continue with IUI, however, statistics did not show any improved chances with our type of infertility. The ball was left in our court to decided if we wanted to proceed to IVF. When we decided to move forward with IVF, Dr. Shomento put me on a birth control pill to regulate my cycles and Metformin to help improve egg quality. Once we began the IVF treatment, she adjusted my medications, as needed, based on my hormone levels. We will know more in 2 weeks whether or not this all worked. The retrieval has been completed and we will be doing the transfer in the next few days.....
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care.
The IVF treatment was separate from the fertility drugs. They offer a package price for all of the IVF treatment rather than billing each individual process separately.
Describe Stacy Shomento's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine and Fertility Care.
Dr. Shomento left the decision to us. She presented the pros and cons of each choice base on my age, etc.
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10
Age
24 - 25
Treated
2017 - 2018
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
I absolutely LOVED our nurses[ at Billings Clinic]. We had Zoey and Julia (and also Darcy, but I only talked to her on the phone but she was amazing too.) Zoey and Julia took amazing care of us. I wish I could talk to them daily, that’s how close I felt with them. The gave me their personal numbers so I could text or call them with questions, I would email them CONSTANTLY. I was probably so annoying with so many questions and concerns and if I took a shot a few minutes late if I was going to be okay, etc. They were just so amazing. They both deserve awards for being such amazing nurses. Dr. Milroy, Zoey and Julia kept both my husband and I sane. And I love them so much.
+ Read more
Age
24 - 25
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Billings Clinic Reproductive Medicine and Fertility Care.
Honestly, for being the only IVF clinic for hundreds of miles, they do an amazing job. They are informed on all new technology, the embryologist flew in from NY, and he was AMAZING. He was so nice. I just thoroughly enjoyed the entire clinic. Even the nurses in the “surgery center” were great!
During treatment, were you treated like a number or a human with Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care?
She made me feel informed and she made it as pleasant as possible for someone being 25 with pretty much no egg reserve.
Describe your experience with your nurse at Billings Clinic Reproductive Medicine and Fertility Care. (Assigned nurse: Zoey Hallman, Julia Lennick)
I absolutely LOVED our nurses. We had Zoey and Julia (and also Darcy, but I only talked to her on the phone but she was amazing too.) Zoey and Julia took amazing care of us. I wish I could talk to them daily, that’s how close I felt with them. The gave me their personal numbers so I could text or call them with questions, I would email them CONSTANTLY. I was probably so annoying with so many questions and concerns and if I took a shot a few minutes late if I was going to be okay, etc. They were just so amazing. They both deserve awards for being such amazing nurses. Dr. Milroy, Zoey and Julia kept both my husband and I sane. And I love them so much.
How was your experience with Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care?
Dr. Milroy was amazing. Through the entire process she made me feel “safe”. If that makes sense. Being 25 and going through this process, pretty much knowing that you have no chance of having a good outcome. But having Dr. Milroy tell me how good my eggs were responding to the meds and how great I was doing with the shots and being so informed on what I was doing, it made life so much easier. Our life was absolutely shattered when we found out I had premature ovarian failure. All I’ve ever wanted is to be a mom. I babysat all through high school/college because I love kids. Dr. Milroy understood that. She sympathized with that, even though she never had to go through any of this. She made this horrible, draining process so much better. Even when my eggs didn’t make it to the end (all arrested on day 6) she made me feel as if it was not my fault (even though every woman going through this knows that is EXACTLY how you feel; that it’s your fault.) She gave me a box of tissues and told me I did everything perfectly, even when I felt like I didn’t. She said she was proud of me, even when I was absolutely defeated and a wits end with myself and my failing body. She made me feel that I could try again, even if it wasn’t with my own eggs. She gave me all of the information without making me feel like an idiot. I knew what happened to my eggs, but she informed me anyways, in the easiest, least painful way possible. I would recommend her to anyone and everyone I could. Even though this process was something I wouldn’t wish on my worst enemy, I am glad I enjoyed the people who took care of me, including Dr. Milroy.
What's one piece of advice would you give a prospective patient of Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care?
She is a warm, caring individual, but she will tell you the information you need to hear. She told me my odds were low, but that she had faith in me because of my age. Even though I failed, she didn’t make me feel like a failure. You will enjoy her, she is amazing at what she does!
Describe the protocols Colleen Milroy used in your cycles at Billings Clinic Reproductive Medicine and Fertility Care and their degree of success.
Dr. Milroy saw my situation and decided we needed to go all in. She got me into the cycle that was starting next and we were in within a month. I took
6 shots a day. 3 in the morning and 3 at night. The shots were Lupron, Follistim, and Menopur. We checked in every other day with the clinic. Everything was looking amazing. My right ovary was growing like crazy, although my left ovary was not. We ended up having to do shots an extra day just to get a little extra growth on my left ovary, even though it didn’t do anything. We then went in for retrieval and got 3 eggs! We were so excited! We didn’t even think we would get one! However, my egg quality was absolutely terrible, so none of them made it. But I personally feel Dr. Milroy did everything she could for me.
Describe the costs associated with your care under Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care.
We paid $9,000 for the egg retrieval and about $4500 for the medications.
Describe Colleen Milroy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine and Fertility Care.
I personally never made it to transfer, so I cannot comment on this.
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10
Age
26 - 27
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Anovulation, Unexplained
10
The Bozeman location [Billings Clinic Repro Med and Fertility Care] is the office we are most familiar with. I’d want new patients to know that the office has many resources for them, from nurses that cry with you when needed in sadness and in joy. There are individuals that will help navigate through the ins and outs of insurance so you can get as much coverage as possible for these services.
+ Read more
Age
26 - 27
Treated
2016 - 2017
Success with this Doc
Yes
Race
Other
Income
$0 - $49K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Anovulation, Unexplained
10
Describe your experience with Billings Clinic Reproductive Medicine and Fertility Care.
The Bozeman location is the office we are most familiar with. I’d want new patients to know that the office has many resources for them, from nurses that cry with you when needed in sadness and in joy. There are individuals that will help navigate through the ins and outs of insurance so you can get as much coverage as possible for these services. The staff is phenomenal. The Billings location needs better signage to help patients locate the offices.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Dr. Shomento really made efforts to personalize our experience with her from the very beginning. She asked us what our goals were, for the consult and long term, how much detail we wanted in explanations of our diagnoses and if we had any concerns with treatments. We never felt like “just another uterus”, we really felt like she invested herself making sure we had quality care.
Describe your experience with your nurse at Billings Clinic Reproductive Medicine and Fertility Care. (Assigned nurse: Jess)
Jess was personable and easy going. She immediately helped us feel at ease and made sure we had all the information we needed before we left. She taught me how to inject myself with medications for the trigger shot. Any time I needed to call and leave a message, Jess always returned my call as soon as possible, even staying after office hours some times to return calls.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Dr Shomento was very direct and to the point in our treatment which we greatly appreciated. By the time our ttc journey had brought us to an RE we knew we wanted someone that would be blunt and tell us what we needed to hear rather than just pacify us and tell what they thought we would want to hear. She always presented information tactfully and respectfully. Finding a weakness was difficult but I guess I’d possibly say her appointments could be scheduled slightly longer but overall we had plenty of time to ask any questions we had.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Bring a notebook to take notes, she is very thorough with her answers and I liked writing her answers down to be able to look back on it later.
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine and Fertility Care and their degree of success.
At my initial consult I was on cycle day 12. Blood work showed I had an anovulatory cycle so Dr. Shomento ordered progesterone supplement to induce a cycle. I had one cycle of letrozole 5 mg cycle days 3-7 and I ovulated but did not conceive. Th next cycle I had letrozole 5 mg cd 3-7, dexamethasone 2mg cd 3-14. I had a midcycle ultrasound on cd 12 and also had a trigger injection that same day. 24 hours later I had an IUI procedure using my husbands semen. Dr. Shomento had previously ordered a semen analysis on him and all of his results were within normal healthy levels.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care.
Our insurance only covered infertility diagnostic appointments, not actual treatment. I believe we paid approximately $2,000 in costs including hsg, lab work, medications, ultrasounds, IUI and semen prep.
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10
Age
32
Treated
2017
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
10
I don't know if most clinics operate this way, but [Billings Clinic] IVF cycles only occur every other month. Having a detailed calendar ahead of time was very helpful for me, so I could plan work and my life around the clinic's schedule. If you live in Bozeman and are going to that clinic location, it's important to know that procedures like the egg retrieval and embryo transfer take place in Billings. Our experience was you will need to take an entire day to be away for those things.
+ Read more
Age
32
Treated
2017
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Billings Clinic Reproductive Medicine and Fertility Care.
I don't know if most clinics operate this way, but IVF cycles only occur every other month. Having a detailed calendar ahead of time was very helpful for me, so I could plan work and my life around the clinic's schedule. If you live in Bozeman and are going to that clinic location, it's important to know that procedures like the egg retrieval and embryo transfer take place in Billings. Our experience was you will need to take an entire day to be away for those things.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Dr. Shomento treated me with compassion, professionalism, and kindness. She always made time when I had questions or needed clarification. She helped me feel reassured during a very stressful time.
Describe your experience with the nursing staff.
The nursing staff was awesome! No constructive feedback for them at all.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Our experience with Dr. Shomento (and her entire team) has been stellar since we began working with her earlier this year. I believe she is trustworthy, and she sets up realistic expectations while still being reassuring and optimistic. She makes herself available via text message for any questions that come up after hours, which was an incredible relief to me as I tend to run a bit anxious! We have had only one setback in our plans so far, and she handled it with compassion and helped us understand why we were changing the course of treatment. I have not had any negative experiences with Dr. Shomento or her clinic.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
I highly recommend taking her recommendation of working with a mental health counselor who specializes in infertility counseling. It has made a world of difference for me as we have gone through this process.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care.
$13,500 for the IVF cycle (including ICSI insemination). This did not include the cost of medications.
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Verified
This patient has provided documentation of treatment at this clinic.
10
Age
31 - 33
Treated
2015 - 2017
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Endometriosis
10
I think the quality of care [at Billings] could rank nationally.... Treatment does require travel but appointments are quick and on time. Transfer and retrieval are both done in billings...The nursing staff is funny and really easy to talk to. One nurse has even gone through IVF herself so it was easy to ask about her experience and recommendations. They were very organized with all the paperwork they have to fill out and pharmacies they have to communicate with
+ Read more
Age
31 - 33
Treated
2015 - 2017
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Endometriosis
10
Describe your experience with Billings Clinic Reproductive Medicine and Fertility Care.
There aren't a lot of options in Montana, but I think the quality of care could rank nationally. Although, I've never been to another clinic so I can't compare. Treatment does require travel but appointments are quick and on time. Transfer and retrieval are both done in billings
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Dr Shomento is personable and very easy to talk to. She explained the treatment procedure and reasons behind her decisions. During transfer and retrieval she also answers text messages directly to her. Her colleagues and coworkers are also personable and friendly. They are funny too!
Describe your experience with the nursing staff.
The nursing staff is funny and really easy to talk to. One nurse has even gone through IVF herself so it was easy to ask about her experience and recommendations. They were very organized with all the paperwork they have to fill out and pharmacies they have to communicate with
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
I was referred to Dr Shomento after I found I had severe endometriosis. On my first visit we were recommended to try IVF right away. We were new to infertility world so I didn't know much about it, only that it was very expensive. After that diagnosis i aso visited a naturopath to see if there were other ways around IVF. We also looked into IVF abroad. After a year of no success we went back to Dr Shomento. We asked her thoughts on abroad IVF. She said she would support us if we made that decision but with all the steps involved it would be a lot of travel. She was willing to work with another doctor, too. We also asked if we could try IUI first. She told us upfront that success would be really low with my endo. In the end, we decided to stick with her for IVF treatment and are so glad we did. She is friendly, compassionate, and collaborative. I appreciate her in depth knowledge and services she is able to provide.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Be prepared with questions ahead of time. Appointments are long and she will give you the time if you have enough questions to ask
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine and Fertility Care and their degree of success.
I did IVF only. With severe endometriosis they started me on 30-day lupron, then birth control up to ovary stimulation injections. I had maybe 5 ultrasound and blood tests to monitor egg growth and a saline uterus check and practice retrieval. I triggered with HCG and then had egg retrieval in Billings 36 hours later. I was put under for egg retrieval and had no nausea or sickness afterwards. I was told immediately when I woke up how many eggs were retrieved. The next day Dr Shomento called with a fertilitization report and next steps. We changed from a possible frozen transfer because of high progesterone to a 3-day fresh transfer because of a low number of embryos. I had two 7-cell by day 3 and one 4-cell we were hoping would grow to freeze. Doc gave us picture of two 7-cells and transferred both to increase chances. I was awake for transfer and watched the two embryos go into uterus. It was really exciting to watch. The 4-cell did not make it and I'm currently waiting for a beta blood test to tell results of two transferred embryos
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care.
Around $13,500 for IVF and another $4000 for meds. Also costs for lab work that insurance didn't cover
Describe Stacy Shomento's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine and Fertility Care.
We did not ask that ahead of time. We were just hoping to get something because even though I'm young my ovaries are not because of endometriosis. Stats say we should have transferred 1 but she put both in because of the 3-day transfer to increase our chances
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10
Age
38 - 39
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
1 IVF, 1 Embryo Freezing
Diagnosis
Male Factor, Other
10
The clinic [Billings Clinic] was fine. It wasn't outstanding in the same way as Dr. Shomento and her staff were, but they did a good job of scheduling, getting me in in a timely manner, and facilitating the excellent care I received from my caregivers there.... Approximately $14,000 for the entire IVF procedure (stimulation, retrieval, ICSI and transfer, plus followup care), and approximately 6,000 for drugs, although I got a significant discount on the drugs through a discount program my clinic helped me apply for and my insurance covered most of the remaining cost of the drugs.
+ Read more
Age
38 - 39
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, 1 Embryo Freezing
Diagnosis
Male Factor, Other
10
Describe your experience with Billings Clinic Reproductive Medicine and Fertility Care.
The clinic was fine. It wasn't outstanding in the same way as Dr. Shomento and her staff were, but they did a good job of scheduling, getting me in in a timely manner, and facilitating the excellent care I received from my caregivers there.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Dr. Shomento and her staff were wonderful. Warm, caring, willing to take as much time as necessary to explain things, and supportive of my anxiety about the process and during early pregnancy. I had frequent bleeding during early pregnancy and Dr. Shomento gave me her personal cell number and responded to texts and phone calls - sometimes late at night - when I was going through this difficult time. Her nurses responded to all of my emailed questions and worries. They were truly amazing and went above and beyond any experience I've ever had in the medical community.
Describe your experience with your nurse at Billings Clinic Reproductive Medicine and Fertility Care. (Assigned nurse: Not sure but saw Jessica Estrada most frequently)
Jessica Estrada and all of Dr. Shomento's nursing staff were wonderful. Jess in particular was funny, compassionate, endlessly patient with my anxiety and questions, and incredibly available via both phone and email.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Dr. Shomento is a wonderful doctor. She is not only extremely good at what she does, she has a great bedside manner and makes herself incredibly available to her patients. I had a lot of bleeding in early pregnancy and at least two instances where I thought I had miscarried. She took my phone calls and responded to my texts (she had provided me with her cell number) at all hours and got me in on a weekend to do ultrasounds following bleeding episodes to check on the fetus. After I had transferred care to my OB, she texted me to congratulate me at 12 weeks and checked in following my due date to see if the baby had been born and how we were doing.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Don't hesitate. Use her.
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine and Fertility Care and their degree of success.
I was on Cetrotide and Menopur during the stimulation phase. I do not remember the doses, which in any case were adjusted during the process. I know I responded well enough to the medications that she lowered the doses during the stimulation phase to avoid ovarian hyper stimulation syndrome. Following retrieval I was on doxycycline, progesterone, Medrol, and cabergoline prior to embryo transfer, which occurred on day 5. Fertilization was completed via ICSI because my husband had had a vasectomy and had to have sperm surgically retrieved. Following day 5 transfer (2 embryos) I was on 1mg of progesterone per day and estrogen patches, changed every other day (not sure of dose). Prior to stimulation and throughout my first trimester I also took 81mg of aspirin daily. Prior to stimulation I had a uterine polyp removed by Dr. Shomento in preparation for IVF and at the same time she did some kind of scoring of the uterine surface, which was supposed to make it more susceptible to implantation.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care.
Approximately $14,000 for the entire IVF procedure (stimulation, retrieval, ICSI and transfer, plus followup care), and approximately 6,000 for drugs, although I got a significant discount on the drugs through a discount program my clinic helped me apply for and my insurance covered most of the remaining cost of the drugs.
Describe Stacy Shomento's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine and Fertility Care.
NA - She recommended multiple transfer based on my age and I followed her recommendation to transfer 2 embryos.
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10
Age
38 - 40
Treated
2016 - 2018
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Tubal Blockage
10
The clinic [Billings Clinic Reproductive Medicine and Fertility Care] was fine... billing was easy, no mistakes, and its not hard to get through on the phone. Christine McDonnell, PA, is often the first provider a patient sees, and she's great too...Depending on what I need at the time - whether its comfort or straightforward facts - I can access someone in the clinic who can help me...excellent nursing staff
+ Read more
Age
38 - 40
Treated
2016 - 2018
Success with this Doc
?
Race
—
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Tubal Blockage
10
Describe your experience with Billings Clinic Reproductive Medicine and Fertility Care.
The clinic was fine... billing was easy, no mistakes, and its not hard to get through on the phone. Christine McDonnell, PA, is often the first provider a patient sees, and she's great too. I didn't have as much exposure to her as the others so I have less to say.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Dr. Shomento is very professional and upfront. The IVF process is very overwhelming and she continues to be as patient with me as possible. More importantly, she has an excellent nursing staff that complements her strengths and weaknesses, providing an excellent experience overall. Depending on what I need at the time - whether its comfort or straightforward facts - I can access someone in the clinic who can help me.
Describe your experience with the nursing staff.
Julia and Jess are wonderful. They are accessible, honest, and compassionate. They take time to explain, and don't get tired of questions. I can call or email them anytime and always get a timely response. I don't think I could have gotten this far without them.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Dr. Shomento is professional, knowledgable, and clearly has a passion for the subject. I feel like she's on my side, and presents facts as clearly as possible. She takes time to help me understand, and provides staff to help further when necessary. She has never mislead me about the odds, and I love how faithful she is to real science. It's refreshing.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care.
15,000, not including medications.
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10
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
No
Treatment
4 IUI, 2 IVF
Diagnosis
Anovulation, Diminished Ovarian Reserve, PCOS, Unexplained
10
Feel I know them [the nursing staff at Billings Clinic Reproductive Medicine and Fertility Care] better than Dr. Always available, empathetic, knowledgeable and on top of things... Willing to come in on weekends, clean, comfortable, easy check in, all staff nice and helpful Wish it wasnt 2 hour drive but willing to make travel work, ease and flexible scheduling payments easily made and delivered, questions always answered
+ Read more
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
4 IUI, 2 IVF
Diagnosis
Anovulation, Diminished Ovarian Reserve, PCOS, Unexplained
10
Describe your experience with Billings Clinic Reproductive Medicine and Fertility Care.
Willing to come in on weekends, clean, comfortable, easy check in, all staff nice and helpful
Wish it wasnt 2 hour drive but willing to make travel work, ease and flexible scheduling payments easily made and delivered, questions always answered
During treatment, were you treated like a number or a human with Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care?
Great follow up, kind, empathetic, truthful
Describe your experience with your nurse at Billings Clinic Reproductive Medicine and Fertility Care. (Assigned nurse: Zoey, Julia )
Feel I know them better than Dr. Always available, empathetic, knowledgeable and on top of things
How was your experience with Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care?
Explained everything very detailed and specific to our situation. Spent ample time and answered questions as they arose. Explained all circumstances even risks associated. Follow up and course of treatment always explained. Felt she truly cared and was ingested in good outcome.
What's one piece of advice would you give a prospective patient of Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care?
Don't be hesitant to ask questions, she allows you to be in charge of your own decisions but educates you along the way.
Describe the protocols Colleen Milroy used in your cycles at Billings Clinic Reproductive Medicine and Fertility Care and their degree of success.
1st cycle lower doses of meds which ended up changing for second round after failed IVF. After IUI she made quick decision to move onto IVF making it easier to do trusting her with next steps. She knew my limits as a patient and adjusted after first round explaining rationalle..was truthful when things didn't go as planned but always had a plan to move forward.
Describe the costs associated with your care under Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care.
IUI app 2000 packaged price
Ivf #1 9000 retrieval, 3500 fresh transfer, 3600 meds
Ivf 2 8100 retrieval (10%) discount 2nd round 3500 frozen embryo transfer 600 IRA biopsy 3800 meds
Describe Colleen Milroy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine and Fertility Care.
She only does single and feels there are too many risks associated with multiples
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8
Age
33
Treated
2018
Success with this Doc
Yes
Treatment
4 IUI
Diagnosis
PCOS
8
Billings Clinic is great, I just wished they helped more with infertility financing or some sort of payment plan. As a couple who wants a family, but has a hard time paying for multiple IVF treatments you would hope that they would be able to help you or point you in a direction that can help. We were just told to look on the internet or google it. They are always very clean and professional. They have very up to date equipment.
+ Read more
Age
33
Treated
2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
4th of 4 Docs
Treatment
4 IUI
Diagnosis
PCOS
8
Describe your experience with Billings Clinic Reproductive Medicine and Fertility Care.
Billings Clinic is great, I just wished they helped more with infertility financing or some sort of payment plan. As a couple who wants a family, but has a hard time paying for multiple IVF treatments you would hope that they would be able to help you or point you in a direction that can help. We were just told to look on the internet or google it. They are always very clean and professional. They have very up to date equipment.
During treatment, were you treated like a number or a human with Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care?
On our first meeting she and her staff were so warm and personable. She sat down and drew out (by hand) exactly what we were going to do TOGETHER! She made us feel so comfortable and filled us full of knowledge we have been starving for the last 7 years.
Describe your experience with the nursing staff.
They only have 2 nurses- so they get to know you well! They are always there to call and answer your questions. No question is too small or dumb. They are happy to be there and listen.
How was your experience with Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care?
She is absolutely amazing! She loves her job and her patients and it shows! She is very aware on how financially draining infertility can be and she was upfront that they are always looking for ways to help us cut down on the cost. She has made everything so far go wonderful and we are hopeful she will help us get pregnant!
What's one piece of advice would you give a prospective patient of Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care?
Don’t plan on waiting hours, they are the most prompt office I have ever been too! She will also spend as much time as you need!
Describe the costs associated with your care under Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care.
Approximately $16,000 for workup, egg retrieval and embryo makeup. $2,00-$5,000 for medications, $1,000 for initial visit, blood work and ultra sound/mach transfer.
Describe Colleen Milroy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine and Fertility Care.
Dr. Milroy is leans more on the side of eSET- it all depends on what grades your embryos get, but she would rather you have 1 healthy baby and come back in a year to get pregnant with another healthy baby.
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10
Age
37
Treated
2017
Success with this Doc
No
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor, PCOS
10
The nursing staff [at Billings Clinic] was always prompt in responding to my calls and questions. I usually received a call within the same day. The front desk staff was friendly as well as the in-house phlebotomists. The doctors were always great in answering my questions, no matter how many I had!...Julia was helpful and compassionate. Personality-wise, I did not connect with her as well as I did with another nurse, but Julia was always very friendly and happy to help with anything!
+ Read more
Age
37
Treated
2017
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Entrepreneur
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor, PCOS
10
Describe your experience with Billings Clinic Reproductive Medicine and Fertility Care.
The nursing staff was always prompt in responding to my calls and questions. I usually received a call within the same day. The front desk staff was friendly as well as the in-house phlebotomists. The doctors were always great in answering my questions, no matter how many I had!
During treatment, were you treated like a number or a human with Christene McDonnell at Billings Clinic Reproductive Medicine and Fertility Care?
Christine is very vivacious, compassionate and caring. She always seemed excited to see me, although, each time, she would say "I hope we don't see you again". Meaning that hopefully the treatment would work.
Describe your experience with your nurse at Billings Clinic Reproductive Medicine and Fertility Care. (Assigned nurse: Julia)
Julia was helpful and compassionate. Personality-wise, I did not connect with her as well as I did with another nurse, but Julia was always very friendly and happy to help with anything!
How was your experience with Christene McDonnell at Billings Clinic Reproductive Medicine and Fertility Care?
Christine was super friendly and explained things very thoroughly. Even though our IUI treatment was not successful, she was always positive and upbeat which helped me with my disappointment. Christine is supportive and compassionate with her patients.
What's one piece of advice would you give a prospective patient of Christene McDonnell at Billings Clinic Reproductive Medicine and Fertility Care?
You will love her! Ask a lot of questions, she is always happy to answer.
Describe the protocols Christene McDonnell used in your cycles at Billings Clinic Reproductive Medicine and Fertility Care and their degree of success.
Since we were dealing with male factor infertility and pcos, she suggested we start with IUI. IUI uses techniques that are beneficial to assisting our case. After the first cycle was not successful, she adjusted my medication. Unfortunately, IUI was not the answer to our infertility treatment.
Describe the costs associated with your care under Christene McDonnell at Billings Clinic Reproductive Medicine and Fertility Care.
The costs were a little confusing at first, but made more sense as we went along. It might have been helpful to see a price list of each type of treatment, or offer some kind of inclusive package.
Describe Christene McDonnell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine and Fertility Care.
Did not apply during Christine McDonnell's treatment
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10
Age
35
Treated
2017
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Unexplained
10
The clinic [Billings Clinic- Bozeman] was great to work with for scheduling and appointments. The only issue we has was with one billing cycle, and that occurred because the clinic updated to a new billing system. The staff worked willingly with us to resolve this issue.... The primary nurse that we worked with was Jess. She was quick to call me back when I had questions or was ready to begin the process for IUI. She makes you feel very comfortable and has a great personality.
+ Read more
Age
35
Treated
2017
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Unexplained
10
Describe your experience with Billings Clinic Reproductive Medicine and Fertility Care.
The clinic was great to work with for scheduling and appointments. The only issue we has was with one billing cycle, and that occurred because the clinic updated to a new billing system. The staff worked willingly with us to resolve this issue.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
She was very thorough with us and took the time to answer all of our questions.
Describe your experience with your nurse at Billings Clinic Reproductive Medicine and Fertility Care. (Assigned nurse: Jess)
The primary nurse that we worked with was Jess. She was quick to call me back when I had questions or was ready to begin the process for IUI. She makes you feel very comfortable and has a great personality.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Dr. Shomento is very easy to talk to, and understand the frustrations that come with infertility. She was never rushed when we were meeting with her, as she took the time to answer all of our questions.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Make sure to ask all of the questions you have or express how you are feeling.
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine and Fertility Care and their degree of success.
I did three IUI's with Dr. Shomento. I am not located in Bozeman, so before the IUI's I was able to do a lot of the prep work in Helena. I received all of my injections through a mail order pharmacy, and filled other medications locally. We ended up not getting pregnant during our three IUI's.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care.
Between everything that I had to have done for an IUI - medications, ultrasounds, and IUI, we were paying between $700-$800 out of pocket. Our insurance did not cover anything.
Describe Stacy Shomento's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine and Fertility Care.
Dr. Shomento recommends doing three IUI's and if you do not get pregnant, looking into IVF.
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9
Age
36
Treated
2018
Success with this Doc
Yes
Treatment
1 Embryo Freezing, Surrogacy
Diagnosis
—
9
[Billings Clinic Reproductive Med and Fertiliy Care's] Strengths: Very friendly and personable. Made me feel like a human. Good at explaining things and answering questions. They definitely have a system and know what they are doing. Weaknesses: I think it would be helpful if they created a document that outlines the process and how long to expect between things for IVF/surrogacy newbies. It's usually a lot of information to take in at each appointment, so it would be helpful to have some kind of timeline/process documentation.
+ Read more
Age
36
Treated
2018
Success with this Doc
Yes
Race
East Asian
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Embryo Freezing, Surrogacy
Diagnosis
—
9
Describe your experience with Billings Clinic Reproductive Medicine and Fertility Care.
Strengths: Very friendly and personable. Made me feel like a human. Good at explaining things and answering questions. They definitely have a system and know what they are doing.
Weaknesses: I think it would be helpful if they created a document that outlines the process and how long to expect between things for IVF/surrogacy newbies. It's usually a lot of information to take in at each appointment, so it would be helpful to have some kind of timeline/process documentation.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Dr. Shomento and her staff have listened to my concerns and have stayed positive about my process and results. They will explain things when I ask.
Describe your experience with the nursing staff.
Everyone was very friendly and supportive!
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Overall, I have had a positive experience with Dr. Shomento. (Our journey is not over yet. We will continue on with her for our surrogacy journey.) She explained everything and was directive in her protocol for us. I've appreciated that she has a very positive and reassuring attitude.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Make sure to take notes and ask all your questions.
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine and Fertility Care and their degree of success.
I did IVF
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care.
$16K for a surrogacy IVF journey
Describe Stacy Shomento's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine and Fertility Care.
She has a very strong view on eSET and does not promote multiple embryo transfers.
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10
Age
28 - 29
Treated
2016 - 2017
Success with this Doc
No
Treatment
4 Fertility Medications
Diagnosis
PCOS, Other
10
The clinic [Billings Clinic Reproductive Med and Fertility Care] was well organized, clean, comfortable, and everyone was very friendly. They always responded quickly to my questions and concerns and worked around my schedule and make the whole process very smooth.... Dr. Milroy was very personable and kind. She was straightforward but listened to my concerns and allowed me to have say in my treatment plan.... She was great at explaining the details and being straightforward and honest with the procedures.
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Age
28 - 29
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
4 Fertility Medications
Diagnosis
PCOS, Other
10
Describe your experience with Billings Clinic Reproductive Medicine and Fertility Care.
The clinic was well organized, clean, comfortable, and everyone was very friendly. They always responded quickly to my questions and concerns and worked around my schedule and make the whole process very smooth.
During treatment, were you treated like a number or a human with Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care?
Dr. Milroy was very personable and kind. She was straightforward but listened to my concerns and allowed me to have say in my treatment plan.
Describe your experience with the nursing staff.
They were wonderful.
How was your experience with Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care?
I loved seeing Dr. Milroy. She was great at explaining the details and being straightforward and honest with the procedures. She allowed me to have a say in my course of treatment. I was taking supplements that I preferred over the traditional medication and she was okay with that since my bloodwork was good. She listened to me and helped makes sure I really understood everything.
What's one piece of advice would you give a prospective patient of Colleen Milroy at Billings Clinic Reproductive Medicine and Fertility Care?
Don’t hesitate she’s great.
Describe the protocols Colleen Milroy used in your cycles at Billings Clinic Reproductive Medicine and Fertility Care and their degree of success.
To start we did femara to help egg development and then I would get an ultrasound on day 12. If my eggs were large enough I would give myself a trigger shot and then do timed intercourse. I also would take progesterone pills starting a few days after intercourse to help prevent miscarriage.
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N/A
Age
35 - 36
Treated
2016 - 2017
Success with this Doc
No
Treatment
4 IUI
Diagnosis
Endometriosis, Unexplained
N/A
The clinic [Billings Clinic ] was comfortable. Staff were kind and knowledgeable...We're still trying to put the pieces back together after 4 failed IUIs and having our hopes so high....One appointment they forgot to tell the lab we were coming so they wouldn't let my husband "make his deposit"...[Nursing Staff] Creating us by name and with hugs. Letting me cry all over them...First 3 cycles I was on letrozol then ovadrill before insemination.
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Age
35 - 36
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI
Diagnosis
Endometriosis, Unexplained
N/A
Describe your experience with Billings Clinic Reproductive Medicine and Fertility Care.
The clinic was comfortable. Staff were kind and knowledgeable. I really don't knoknow what else to say. We're still trying to put the pieces back together after 4 failed IUIs and having our hopes so high.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
She took the time to talk us through everything. Very friendly and petsonable
Describe your experience with the nursing staff.
Creating us by name and with hugs. Letting me cry all over them
What specific things went wrong at Billings Clinic Reproductive Medicine and Fertility Care?
- Failed to call in prescriptions to pharmacy
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
She was Very friendly and personable. Very knowledgeable and delicate but straightforward with info. We were not successfull with any of our treatments. I don't know what else to say. It sucks and I cry a lot
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
She's amazing. But IUI is a gamble
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine and Fertility Care and their degree of success.
First 3 cycles I was on letrozol then ovadrill before insemination. Then i han laproscopy/hystroscopy by another doctor in my town. Our final treatment I was on Clomid, follistem and ovidril
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10
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
No
Treatment
3 IUI, 2 IVF
Diagnosis
Endometriosis, Male Factor, Poor Egg Quality, Unexplained
10
No issues with the clinic [Billings Clinic Reproductive Med and Fertility- Bozeman] at all. Retrieval day can feel a bit like herding cattle, but everything else was top notch. Even the billing coordinator is very nice and easy to work with. They are very organized.... Jessica is the best. She is the comedic relief that you need to get through this process, and she is there to hug you afterwards if things go poorly.
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Age
28 - 29
Treated
2017 - 2018
Success with this Doc
No
Race
European, Other
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 2 IVF
Diagnosis
Endometriosis, Male Factor, Poor Egg Quality, Unexplained
10
Describe your experience with Billings Clinic Reproductive Medicine and Fertility Care.
No issues with the clinic at all. Retrieval day can feel a bit like herding cattle, but everything else was top notch. Even the billing coordinator is very nice and easy to work with. They are very organized.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Shomento is the best. Her entire team knows and treats each patient as an individual. They are very personal and they truly care.
Describe your experience with your nurse at Billings Clinic Reproductive Medicine and Fertility Care. (Assigned nurse: Jessica Estrada!!!)
Jessica is the best. She is the comedic relief that you need to get through this process, and she is there to hug you afterwards if things go poorly.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
My experience was great, despite not getting the results we wanted. She knows and cares about each of her patients. She is very thorough and makes sure you are very informed on every part of the treatment.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
Make sure you are comfortable with everything and well informed before proceeding
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care.
9000 plus meds for each retrieval cycle. We never got to transfer.
Describe Stacy Shomento's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine and Fertility Care.
We did not get that far unfortunately, though I believe she is strongly for 1 eSET
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10
Age
28
Treated
2016
Success with this Doc
Yes
Treatment
5 IUI, 1 IVF
Diagnosis
Endometriosis
10
They [Billings Clinic Nursing Staff] were all very professional and caring... I felt very cared for. I felt safe. I knew I was being treated by professionals who had experience and knew what they were doing. I would happily return to this doctor if I were still in the area. The whole experience was accommodating.... I only saw her [Dr. Shomento] for a short period but she did a lot for me in that time. She found my endometriosis and preferred my first surgery to remove it.
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Age
28
Treated
2016
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Entrepreneur
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
5 IUI, 1 IVF
Diagnosis
Endometriosis
10
Describe your experience with Billings Clinic Reproductive Medicine and Fertility Care.
I felt very cared for. I felt safe. I knew I was being treated by professionals who had experience and knew what they were doing. I would happily return to this doctor if I were still in the area. The whole experience was accommodating.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
I could feel that she sincerely cared about me and my infertility
Describe your experience with the nursing staff.
They were all very professional and caring
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine and Fertility Care?
I only saw her for a short period but she did a lot for me in that time. She found my endometriosis and preferred my first surgery to remove it. She was compassionate about the journey we had been one. I could tell she had my body are a priority to her and the healing of it.
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