Billings Clinic Reproductive Medicine & Fertility Care

3 doctors work here

Rated 9
Strongly recommend: 72%Neutral: 21%Don't recommend: 7%9
72% strongly recommend
47 reviews
Operations
9.3
9.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.2
9.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.5
8.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.7
9.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.9
8.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
406
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

Billings
760 Wicks Lane
Billings, MT 59105
Bozeman
925 Highland Boulevard
Bozeman, MT 59715

47 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
8
Age 30 - 31
3 IUI
1 IVF
Diminished Ovarian Reserve
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Shomento is very well informed and I never questioned her treatment plans. She is to the point and can be blunt but usually compassionate in her care...[she] always went with single embryo transfer on me even though I asked for multiple. She would only say multiple pregnancies are high risk and we don't want that...
All of the nurses [at Billings Clinic Reproductive Medicine & Fertility Care] I dealt with from her office were great! Very well informed and so sweet with each visit...check in at the clinic was never fun for me. Two of the ladies running it were just snotty. They were organized and things ran smoothly. The older lady that does the blood draws in the clinic is amazing. She cares about everyone who sits in her chair.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Shomento is very well informed and I never questioned her treatment plans. She is to the point and can be blunt but usually compassionate in her care. There were times when I felt brushed off or like a number rather than a patient but for the most part I trust her and the care she has given.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Be prepared for blunt answers but realize she has done this for many years. Ask all of the questions because she doesn't always offer answers unless you ask. And trust the process and her.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
A lot of times I felt like a number and not like a woman who is trying to start a family. There were times I was given information very quickly and lacking in details. When I had my miscarriage she was cold like it has happened a million times before but for me it was my first pregnancy ever and the result was negative. She could have been more kind.
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
because I had diminish ovarian reserve and struggled creating eggs during my iui's Dr. Shomento always hit the meds strong. The max doses were used for my egg retrievel preparation and retrievel. When it came time for my embryo transfers she again hit doses strong. I doubled up on progesterone with each one. She did a sonohystagram before each transfer to be sure everything was clear and no polyps or fibroid.
Describe your experience with the nursing staff at Billings Clinic Reproductive Medicine & Fertility Care.
All of the nurses I dealt with from her office were great! Very well informed and so sweet with each visit. When I had my miscarriage the nurses were so much sweeter and saw the pain more than Dr. Shomento. Her nurses are the best.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
check in at the clinic was never fun for me. Two of the ladies running it were just snotty. They were organized and things ran smoothly. The older lady that does the blood draws in the clinic is amazing. She cares about everyone who sits in her chair.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care.
I am lucky enough to have insurance coverage for treatments so my costs were the medications and to meet my out of pocket max on my insurance. Medication costs to prepare for retrieval were horrendous!
Describe Stacy Shomento's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
Dr. Shomento always went with single embryo transfer on me even though I asked for multiple. She would only say multiple pregnancies are high risk and we don't want that. I trusted her.
9
Doctor
Stacy Shomento
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 32
3 IUI
1 IVF
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I feel like Dr. Shomento cares about me and my partner, and she wants our treatments to work out. I think she works very hard. She is kind and professional and explains things very well....She gave us hope - meeting with her was the first time we could breathe it felt like in months....Dr. Shomento and her staff are the kindest medical professionals I have ever encountered - that first visit is scary for anyone facing infertility to make, BUT - its the best decision I ever made.
The nursing staff [Billings Clinic] are wonderful. When I had a question and had to leave a voicemail, they always got back to me the same day.... Their financial coordinator was fine and perfectly helpful. They have a good online platform where you can see your scheduled appointments and other info, and that was nice.... IUI was about $1,500 per cycle. IVF was $20,000, with medications. Our insurance didn't cover anything, and we are lucky that we can afford it.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Shomento is an absolute blessing. We are lucky to have her here in Montana - especially because there aren't a lot of options when it comes to fertility care in our rural area, yet I consider her to be the very best. I would feel lucky to be her patient even if I were in a big city and had dozens of doctors to choose from! I feel like Dr. Shomento cares about me and my partner, and she wants our treatments to work out. I think she works very hard. She is kind and professional and explains things very well.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Please, just go see her sooner rather than later! We were terrified of seeking out treatment by an expert - and we wasted a lot of time (and money) trying to figure things out with my regular OBGYN (especially because we have "unexplained" infertility). Infertility really does require a specialized skill set and tool box - and its something that I have been surprised that regular OBGYNS and GPs seemingly know next to nothing about. Dr. Shomento and her staff are the kindest medical professionals I have ever encountered - that first visit is scary for anyone facing infertility to make, BUT - its the best decision I ever made. Infertility is the hardest and most painful thing I've ever gone though, and you basically have to go through it feeling pretty isolated and scared and feeling constantly like a failure - but both my husband and I felt like we finally had someone to help us when we first met with Dr. Shomento. She gave us hope - meeting with her was the first time we could breathe it felt like in months. Even though I have been going though all kinds of treatment and surgeries since that first visit with her - NOTHING has been as hard as desperately treading water (and being heartbroken month after month after month) for the years before we had help and a plan. I love Dr. Shomento and her staff and can't recommend them enough.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Dr Shomento and her staff are very kind and caring. I always felt like they felt my treatment was important to them.
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
Clomid IUI, IVF, hysteroscopy
Describe your experience with the nursing staff at Billings Clinic Reproductive Medicine & Fertility Care.
The nursing staff are wonderful. When I had a question and had to leave a voicemail, they always got back to me the same day.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
I haven't had a lot of interaction with the clinic, really. Their financial coordinator was fine and perfectly helpful. They have a good online platform where you can see your scheduled appointments and other info, and that was nice.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care.
IUI was about $1,500 per cycle. IVF was $20,000, with medications. Our insurance didn't cover anything, and we are lucky that we can afford it.
10
Doctor
Stacy Shomento
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
10
Age 25 - 27
4 IUI
1 IVF
PCOS
Unexplained
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Stacy Shomento] was thorough and extremely personable through the entire process. I never doubted her ability or decisions as she is very knowledgable and up to date on the latest studies regarding infertility...available 24/7 through all treatments to answer questions (even silly ones!) and provide details on what was happening with my body. When our first FET ended in a miscarriage she was the first person to call and send her condolences and give me a pep talk about how we would move forward. She continued to tell us that we WOULD have a baby, and that it was not a matter of if, but a matter of when. I felt like she was invested in treating my infertility and our dream of starting a family.
They [nurses at Billings Clinic Reproductive Medicine and Fertility Care] made this very difficult and scary time much easier and always put my mind at ease. I was in communication with someone from their office almost every day for nearly 3 years and they worked hard to maintain a positive attitude and relationship the entire time. Jess is hilarious and is a breath of fresh air with her comedic view on infertility. The other Jess (there are 3 I believe!) also went through IVF so it was nice to get advice and hear tips/tricks to make the process easier.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Shomento is the best! She was thorough and extremely personable through the entire process. I never doubted her ability or decisions as she is very knowledgable and up to date on the latest studies regarding infertility.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
See her as soon as you can! Dr. Shomento restored our hope for a baby when we were about to give up. Also, stay organized! The appointments and medications can seem overwhelming. Utilize pill organizers, reminders on your phone, and a good calendar to help keep everything on track.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Shomento and her team of nurses were phenomenal! There was not a single time that I felt like a "number." Everyone was so supportive and positive while maintaining a realistic approach to treatment. Dr. Shomento was available 24/7 through all treatments to answer questions (even silly ones!) and provide details on what was happening with my body. When our first FET ended in a miscarriage she was the first person to call and send her condolences and give me a pep talk about how we would move forward. She continued to tell us that we WOULD have a baby, and that it was not a matter of if, but a matter of when. I felt like she was invested in treating my infertility and our dream of starting a family.
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
Treatment began with an HSG and blood work to see if there was a simple reason why we had not conceived...everything came back normal. 4 IUIs using Letrozole...we are young and this was the least invasive, best first step...no luck. Laprascopic surgery to look for endometriosis...I was having all of the tell-tale signs of endometriosis and it would explain why our IUIs were unsuccessful...no endometriosis found so we talked about our next steps, IVF. IVF Cycle begins! I responded too well to the injectable medications...we got 48 mature eggs but I also developed Ovarian Hyperstimulation. Our cycle turned into a freeze-all cycle due to the over stimulation. Dr. Shomento used ICSI and we got 7 beautiful embryos to freeze at day 5. Frozen Embryo Transfer #1 (May)...we got pregnant, but found out that the embryo did not develop properly and there was no heartbeat detected...ended in miscarriage. Frozen Embryo Transfer #2 (September)...we got pregnant and now have a beautiful baby girl!
Describe your experience with your nurse at Billings Clinic Reproductive Medicine & Fertility Care. (Assigned nurse: Jess)
Jess, and all of the staff at Dr. Shomento's clinic including the financial advisor, were amazing! They made this very difficult and scary time much easier and always put my mind at ease. I was in communication with someone from their office almost every day for nearly 3 years and they worked hard to maintain a positive attitude and relationship the entire time. Jess is hilarious and is a breath of fresh air with her comedic view on infertility. The other Jess (there are 3 I believe!) also went through IVF so it was nice to get advice and hear tips/tricks to make the process easier.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
The clinic is just as amazing as the doctors and nurses! Everyone was welcoming and willing to answer questions. The facilities were updated and very clean! I was surprised that they remembered my husband and I and were able to greet us by name even though we had only met the receptionists twice.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care.
Insurance mostly covered infertility treatments and medications...we have spent about $25,000 out of pocket for odds and ends that were not covered, and to meet out of pocket maximums.
Describe Stacy Shomento's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
Dr. Shomento recommended a single embryo transfer because of the high quality of our embryos and my age (which is on the "younger" end of patients doing IVF). We are so glad that we took her advice and only transferred a single embryo as I do not think my body would handle multiples very well.
10
Doctor
Stacy Shomento
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 37 - 38
1 IVF
Male Factor
PCOS
Income $50K - $99K
Entrepreneur
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Shomento] is not judgemental and is a wonderful doctor to work with. She is very caring and compassionate...stated that, if we really wanted to, we could continue with IUI, however, statistics did not show any improved chances with our type of infertility. The ball was left in our court to decided if we wanted to proceed to IVF. When we decided to move forward with IVF, Dr. Shomento put me on a birth control pill to regulate my cycles and Metformin to help improve egg quality. Once we began the IVF treatment, she adjusted my medications, as needed, based on my hormone levels. We will know more in 2 weeks whether or not this all worked. The retrieval has been completed and we will be doing the transfer in the next few days.....
Jessica [nurse at Billings Clinic Reproductive Medicine] was so pleasant to work with! She is easy-going and likes to laugh. She is very compassionate and caring...Very friendly staff, good communication, for the most part. Just make sure to ask lots of questions. They do their best to provide as much information as possible, but I'm sure it is difficult to provide information on all the aspects of fertility treatment since there is so much variation from person to person. They are good at responding to emails and voicemails within the same day, but don't always expect to be able to speak with someone right away unless it is urgent.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
I have been so grateful at Dr. Shomento's willingness to explain everything. I tend to ask a lot of questions and she never made me feel like I was asking too much or that they were stupid questions in any way shape or form. She has been very compassionate and understanding. I have felt comfortable with her from day one. I especially loved the fact that, on the night of my trigger shot, she gave me her cell phone number to call if I had any questions or concerns... My trigger shot was at midnight. I ended up having a concern and she promptly responded. I felt bad for contacting her so late at night, but she did not make me feel like I was interrupting anything (ie sleep). She was super helpful and made me feel good about contacting her with my concerns. How many doctors are willing to do that?!
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Just be open and honest with her every step of the way. She is not judgemental and is a wonderful doctor to work with. She is very caring and compassionate.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Shomento is very caring and thorough, willing to answer any questions and makes herself as available as possible. Her nursing staff is excellent too! I have nothing but good things to say about all of them!
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
We started with a plan to do IUI with the assistance of fertility drugs, after a consultation with Dr. Shomento. Although she did not do the IUI (another doctor in her office did) Dr. Shomento was there for guidance. After the IUI did not work, we took some time off from trying to conceive to assess what our next step was. Dr. Shomento stated that, if we really wanted to, we could continue with IUI, however, statistics did not show any improved chances with our type of infertility. The ball was left in our court to decided if we wanted to proceed to IVF. When we decided to move forward with IVF, Dr. Shomento put me on a birth control pill to regulate my cycles and Metformin to help improve egg quality. Once we began the IVF treatment, she adjusted my medications, as needed, based on my hormone levels. We will know more in 2 weeks whether or not this all worked. The retrieval has been completed and we will be doing the transfer in the next few days.....
Describe your experience with your nurse at Billings Clinic Reproductive Medicine & Fertility Care. (Assigned nurse: Jessica Estrada)
Jessica was so pleasant to work with! She is easy-going and likes to laugh. She is very compassionate and caring.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
Very friendly staff, good communication, for the most part. Just make sure to ask lots of questions. They do their best to provide as much information as possible, but I'm sure it is difficult to provide information on all the aspects of fertility treatment since there is so much variation from person to person. They are good at responding to emails and voicemails within the same day, but don't always expect to be able to speak with someone right away unless it is urgent.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care.
The IVF treatment was separate from the fertility drugs. They offer a package price for all of the IVF treatment rather than billing each individual process separately.
Describe Stacy Shomento's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
Dr. Shomento left the decision to us. She presented the pros and cons of each choice base on my age, etc.
10
Doctor
Stacy Shomento
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
10
NPS
8
Age 30
1 IVF
Endometriosis
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Too early to know
I did a medium stim protocol and didn’t do as well as they doctor [Dr. Stacy Shomento] thought I would going into it. Used ganirelix, follistim, menopur, and triggered with hcg and lupron. Retrieval of 10 follicles, 8 mature ended the cycle with 2 frozen blastocysts... Dr. Shomento was always very professional and took the time to explain everything. She was very matter of fact about what she thought our best course of action would be for conceiving. She provided me with her cell phone number in case any questions arose during treatment and the clinic was not open
Clinic [Billings Clinic Reproductive Med and Fertility Care] shares their office with ob/gyn office so surrounded by lots of pregnant people which is sometimes hard for those struggling to conceive. All office staff are friendly and quick to get you checked in... Medications for stimulation alone cost about $5000, $10000 for egg retrieval and all the ultrasounds performed beforehand. Will pay another $3500 for frozen transfer. Also had to travel 3 hours for apts and still receiving bills for lab draws.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Shomento was always very professional and took the time to explain everything. She was very matter of fact about what she thought our best course of action would be for conceiving. She provided me with her cell phone number in case any questions arose during treatment and the clinic was not open
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Both doctor shomento and her nurses always treated me with kindness and were always available for support or to answer questions.
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
I did a medium stim protocol and didn’t do as well as they doctor thought I would going into it. Used ganirelix, follistim, menopur, and triggered with hcg and lupron. Retrieval of 10 follicles, 8 mature ended the cycle with 2 frozen blastocysts
Describe your experience with the nursing staff at Billings Clinic Reproductive Medicine & Fertility Care.
Julia and Jessica are awesome nurses and always had a smiling face and made everything a little bit easier.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
Clinic shares their office with ob/gyn office so surrounded by lots of pregnant people which is sometimes hard for those struggling to conceive. All office staff are friendly and quick to get you checked in.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care.
Medications for stimulation alone cost about $5000, $10000 for egg retrieval and all the ultrasounds performed beforehand. Will pay another $3500 for frozen transfer. Also had to travel 3 hours for apts and still receiving bills for lab draws.
Describe Stacy Shomento's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
Planned fet for November 2018 doctor Shomento plans to transfer 1 embryo due to my age and overall health but did give option of 2. Dr prefers to do just 1 as to avoid the risks of a multiple pregnancy.
What specific things went wrong at Billings Clinic Reproductive Medicine & Fertility Care?
  • Lost paperwork
Describe the specific things that went wrong at Billings Clinic Reproductive Medicine & Fertility Care.
Mailed my initial consult paperwork back to the clinic but they never received. We were early enough for our apt and the receptionist helpful enough to get everything done with no problems.
10
Doctor
Stacy Shomento
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
10
NPS
10
Age 37
3 IUI
Male Factor
PCOS
Income $50K - $99K
Entrepreneur
1st of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Ask a lot of questions, she [Dr. Christene McDonnell] is always happy to answer...Since we were dealing with male factor infertility and pcos, she suggested we start with IUI. IUI uses techniques that are beneficial to assisting our case. After the first cycle was not successful, she adjusted my medication. Unfortunately, IUI was not the answer to our infertility treatment...very vivacious, compassionate and caring. She always seemed excited to see me, although, each time, she would say "I hope we don't see you again". Meaning that hopefully the treatment would work.
The nursing staff [at Billings Clinic] was always prompt in responding to my calls and questions. I usually received a call within the same day. The front desk staff was friendly as well as the in-house phlebotomists. The doctors were always great in answering my questions, no matter how many I had!...Julia was helpful and compassionate. Personality-wise, I did not connect with her as well as I did with another nurse, but Julia was always very friendly and happy to help with anything!
How was your experience with Christene McDonnell at Billings Clinic Reproductive Medicine & Fertility Care?
Christine was super friendly and explained things very thoroughly. Even though our IUI treatment was not successful, she was always positive and upbeat which helped me with my disappointment. Christine is supportive and compassionate with her patients.
What's one piece of advice would you give a prospective patient of Christene McDonnell at Billings Clinic Reproductive Medicine & Fertility Care?
You will love her! Ask a lot of questions, she is always happy to answer.
During treatment, were you treated like a number or a human with Christene McDonnell at Billings Clinic Reproductive Medicine & Fertility Care?
Christine is very vivacious, compassionate and caring. She always seemed excited to see me, although, each time, she would say "I hope we don't see you again". Meaning that hopefully the treatment would work.
Describe the protocols Christene McDonnell used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
Since we were dealing with male factor infertility and pcos, she suggested we start with IUI. IUI uses techniques that are beneficial to assisting our case. After the first cycle was not successful, she adjusted my medication. Unfortunately, IUI was not the answer to our infertility treatment.
Describe your experience with your nurse at Billings Clinic Reproductive Medicine & Fertility Care. (Assigned nurse: Julia)
Julia was helpful and compassionate. Personality-wise, I did not connect with her as well as I did with another nurse, but Julia was always very friendly and happy to help with anything!
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
The nursing staff was always prompt in responding to my calls and questions. I usually received a call within the same day. The front desk staff was friendly as well as the in-house phlebotomists. The doctors were always great in answering my questions, no matter how many I had!
Describe the costs associated with your care under Christene McDonnell at Billings Clinic Reproductive Medicine & Fertility Care.
The costs were a little confusing at first, but made more sense as we went along. It might have been helpful to see a price list of each type of treatment, or offer some kind of inclusive package.
Describe Christene McDonnell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
Did not apply during Christine McDonnell's treatment
10
Doctor
Christene McDonnell
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 32
1 IVF
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Our experience with Dr. Shomento (and her entire team) has been stellar since we began working with her earlier this year. I believe she is trustworthy, and she sets up realistic expectations while still being reassuring and optimistic. She makes herself available via text message for any questions that come up after hours, which was an incredible relief to me as I tend to run a bit anxious! We have had only one setback in our plans so far, and she handled it with compassion and helped us understand why we were changing the course of treatment. I have not had any negative experiences with Dr. Shomento or her clinic.
I don't know if most clinics operate this way, but [Billings Clinic] IVF cycles only occur every other month. Having a detailed calendar ahead of time was very helpful for me, so I could plan work and my life around the clinic's schedule. If you live in Bozeman and are going to that clinic location, it's important to know that procedures like the egg retrieval and embryo transfer take place in Billings. Our experience was you will need to take an entire day to be away for those things.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Our experience with Dr. Shomento (and her entire team) has been stellar since we began working with her earlier this year. I believe she is trustworthy, and she sets up realistic expectations while still being reassuring and optimistic. She makes herself available via text message for any questions that come up after hours, which was an incredible relief to me as I tend to run a bit anxious! We have had only one setback in our plans so far, and she handled it with compassion and helped us understand why we were changing the course of treatment. I have not had any negative experiences with Dr. Shomento or her clinic.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
I highly recommend taking her recommendation of working with a mental health counselor who specializes in infertility counseling. It has made a world of difference for me as we have gone through this process.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Shomento treated me with compassion, professionalism, and kindness. She always made time when I had questions or needed clarification. She helped me feel reassured during a very stressful time.
Describe your experience with the nursing staff at Billings Clinic Reproductive Medicine & Fertility Care.
The nursing staff was awesome! No constructive feedback for them at all.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
I don't know if most clinics operate this way, but IVF cycles only occur every other month. Having a detailed calendar ahead of time was very helpful for me, so I could plan work and my life around the clinic's schedule. If you live in Bozeman and are going to that clinic location, it's important to know that procedures like the egg retrieval and embryo transfer take place in Billings. Our experience was you will need to take an entire day to be away for those things.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care.
$13,500 for the IVF cycle (including ICSI insemination). This did not include the cost of medications.
10
Doctor
Stacy Shomento
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unknown Success
NPS
10
NPS
10
Age 31 - 33
1 IVF
Endometriosis
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Shomento is personable and very easy to talk to. She explained the treatment procedure and reasons behind her decisions. During transfer and retrieval she also answers text messages directly to her...I was referred to Dr Shomento after I found I had severe endometriosis. On my first visit we were recommended to try IVF right away... In the end, we decided to stick with her for IVF treatment and are so glad we did. She is friendly, compassionate, and collaborative. I appreciate her in depth knowledge and services she is able to provide.
I think the quality of care [at Billings] could rank nationally.... Treatment does require travel but appointments are quick and on time. Transfer and retrieval are both done in billings...The nursing staff is funny and really easy to talk to. One nurse has even gone through IVF herself so it was easy to ask about her experience and recommendations. They were very organized with all the paperwork they have to fill out and pharmacies they have to communicate with
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
I was referred to Dr Shomento after I found I had severe endometriosis. On my first visit we were recommended to try IVF right away. We were new to infertility world so I didn't know much about it, only that it was very expensive. After that diagnosis i aso visited a naturopath to see if there were other ways around IVF. We also looked into IVF abroad. After a year of no success we went back to Dr Shomento. We asked her thoughts on abroad IVF. She said she would support us if we made that decision but with all the steps involved it would be a lot of travel. She was willing to work with another doctor, too. We also asked if we could try IUI first. She told us upfront that success would be really low with my endo. In the end, we decided to stick with her for IVF treatment and are so glad we did. She is friendly, compassionate, and collaborative. I appreciate her in depth knowledge and services she is able to provide.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Be prepared with questions ahead of time. Appointments are long and she will give you the time if you have enough questions to ask
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Dr Shomento is personable and very easy to talk to. She explained the treatment procedure and reasons behind her decisions. During transfer and retrieval she also answers text messages directly to her. Her colleagues and coworkers are also personable and friendly. They are funny too!
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
I did IVF only. With severe endometriosis they started me on 30-day lupron, then birth control up to ovary stimulation injections. I had maybe 5 ultrasound and blood tests to monitor egg growth and a saline uterus check and practice retrieval. I triggered with HCG and then had egg retrieval in Billings 36 hours later. I was put under for egg retrieval and had no nausea or sickness afterwards. I was told immediately when I woke up how many eggs were retrieved. The next day Dr Shomento called with a fertilitization report and next steps. We changed from a possible frozen transfer because of high progesterone to a 3-day fresh transfer because of a low number of embryos. I had two 7-cell by day 3 and one 4-cell we were hoping would grow to freeze. Doc gave us picture of two 7-cells and transferred both to increase chances. I was awake for transfer and watched the two embryos go into uterus. It was really exciting to watch. The 4-cell did not make it and I'm currently waiting for a beta blood test to tell results of two transferred embryos
Describe your experience with the nursing staff at Billings Clinic Reproductive Medicine & Fertility Care.
The nursing staff is funny and really easy to talk to. One nurse has even gone through IVF herself so it was easy to ask about her experience and recommendations. They were very organized with all the paperwork they have to fill out and pharmacies they have to communicate with
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
There aren't a lot of options in Montana, but I think the quality of care could rank nationally. Although, I've never been to another clinic so I can't compare. Treatment does require travel but appointments are quick and on time. Transfer and retrieval are both done in billings
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care.
Around $13,500 for IVF and another $4000 for meds. Also costs for lab work that insurance didn't cover
Describe Stacy Shomento's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
We did not ask that ahead of time. We were just hoping to get something because even though I'm young my ovaries are not because of endometriosis. Stats say we should have transferred 1 but she put both in because of the 3-day transfer to increase our chances
10
Doctor
Stacy Shomento
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 38 - 39
1 IVF
1 Embryo Freezing
Male Factor
European
Income $100K - $199K
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Shomento is a wonderful doctor. She is not only extremely good at what she does, she has a great bedside manner and makes herself incredibly available to her patients. I had a lot of bleeding in early pregnancy and at least two instances where I thought I had miscarried. She took my phone calls and responded to my texts (she had provided me with her cell number) at all hours and got me in on a weekend to do ultrasounds following bleeding episodes to check on the fetus.
The clinic [Billings Clinic] was fine. It wasn't outstanding in the same way as Dr. Shomento and her staff were, but they did a good job of scheduling, getting me in in a timely manner, and facilitating the excellent care I received from my caregivers there.... Approximately $14,000 for the entire IVF procedure (stimulation, retrieval, ICSI and transfer, plus followup care), and approximately 6,000 for drugs, although I got a significant discount on the drugs through a discount program my clinic helped me apply for and my insurance covered most of the remaining cost of the drugs.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Shomento is a wonderful doctor. She is not only extremely good at what she does, she has a great bedside manner and makes herself incredibly available to her patients. I had a lot of bleeding in early pregnancy and at least two instances where I thought I had miscarried. She took my phone calls and responded to my texts (she had provided me with her cell number) at all hours and got me in on a weekend to do ultrasounds following bleeding episodes to check on the fetus. After I had transferred care to my OB, she texted me to congratulate me at 12 weeks and checked in following my due date to see if the baby had been born and how we were doing.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Don't hesitate. Use her.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Shomento and her staff were wonderful. Warm, caring, willing to take as much time as necessary to explain things, and supportive of my anxiety about the process and during early pregnancy. I had frequent bleeding during early pregnancy and Dr. Shomento gave me her personal cell number and responded to texts and phone calls - sometimes late at night - when I was going through this difficult time. Her nurses responded to all of my emailed questions and worries. They were truly amazing and went above and beyond any experience I've ever had in the medical community.
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
I was on Cetrotide and Menopur during the stimulation phase. I do not remember the doses, which in any case were adjusted during the process. I know I responded well enough to the medications that she lowered the doses during the stimulation phase to avoid ovarian hyper stimulation syndrome. Following retrieval I was on doxycycline, progesterone, Medrol, and cabergoline prior to embryo transfer, which occurred on day 5. Fertilization was completed via ICSI because my husband had had a vasectomy and had to have sperm surgically retrieved. Following day 5 transfer (2 embryos) I was on 1mg of progesterone per day and estrogen patches, changed every other day (not sure of dose). Prior to stimulation and throughout my first trimester I also took 81mg of aspirin daily. Prior to stimulation I had a uterine polyp removed by Dr. Shomento in preparation for IVF and at the same time she did some kind of scoring of the uterine surface, which was supposed to make it more susceptible to implantation.
Describe your experience with your nurse at Billings Clinic Reproductive Medicine & Fertility Care. (Assigned nurse: Not sure but saw Jessica Estrada most frequently)
Jessica Estrada and all of Dr. Shomento's nursing staff were wonderful. Jess in particular was funny, compassionate, endlessly patient with my anxiety and questions, and incredibly available via both phone and email.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
The clinic was fine. It wasn't outstanding in the same way as Dr. Shomento and her staff were, but they did a good job of scheduling, getting me in in a timely manner, and facilitating the excellent care I received from my caregivers there.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care.
Approximately $14,000 for the entire IVF procedure (stimulation, retrieval, ICSI and transfer, plus followup care), and approximately 6,000 for drugs, although I got a significant discount on the drugs through a discount program my clinic helped me apply for and my insurance covered most of the remaining cost of the drugs.
Describe Stacy Shomento's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
NA - She recommended multiple transfer based on my age and I followed her recommendation to transfer 2 embryos.
10
Doctor
Stacy Shomento
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
1
NPS
0
Age 26 - 28
PCOS
Income $0 - $49K
2nd of 2 Docs
10 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Stacy Shomento] put me on Metformin, told me to come in the first day of my period. Took my blood and took it about a week later (ovulation time). Did ultrasounds to check my eggs and put me on a weeks worth of progesterone. And told me to come back in for an IUI...She didn’t care to explain anything to me or answer my questions. I asked what I could do naturally to level my hormones and I didn’t get a real answer. She just told me to continue taking Metformin and when I have enough money we will do an IUI.
Just the IUI alone [at Billings Clinic Reproductive Medicine and Fertility Care] would have been close to $600 and that’s not including the blood work, ultra sounds, and medications...They don’t offer any cash pay discount, the front office isn’t the best at time management. The lady who took my blood had to poke me 6 different times and told me to go out into the waiting room and drink some water.. she came back out and got me 20 minutes later and ended up having to have someone else take my blood.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Strengths would be her doing this most of her career. Weakness would be what I said on the last page, she didn’t care to answer my questions or concerns. She wanted me to continue with Metformin and do an IUI.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Don’t give up. If you have a question, keep asking it until it is answered!
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
She didn’t care to explain anything to me or answer my questions. I asked what I could do naturally to level my hormones and I didn’t get a real answer. She just told me to continue taking Metformin and when I have enough money we will do an IUI.
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
They had put me on Metformin, told me to come in the first day of my period. Took my blood and took it about a week later (ovulation time). Did ultrasounds to check my eggs and put me on a weeks worth of progesterone. And told me to come back in for an IUI.
Describe your experience with your nurse at Billings Clinic Reproductive Medicine & Fertility Care. (Assigned nurse: Jessica )
Jessica was so sweet and kind and so warm. She really is the reason I kept going back.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
It’s expensive for the treatment you get. Especially when paying out of pocket. They don’t offer any cash pay discount, the front office isn’t the best at time management. The lady who took my blood had to poke me 6 different times and told me to go out into the waiting room and drink some water.. she came back out and got me 20 minutes later and ended up having to have someone else take my blood.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care.
Expensive! Just the IUI alone would have been close to $600 and that’s not including the blood work, ultra sounds, and medications
What specific things went wrong at Billings Clinic Reproductive Medicine & Fertility Care?
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Billings Clinic Reproductive Medicine & Fertility Care.
When calling I wouldn’t get a response until about 3 days later.
1
Doctor
Stacy Shomento
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
4 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
1 of 5
0
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
4 of 5
2019, Successful
NPS
6
NPS
6
Age 33
1 IVF
Endometriosis
Tubal Blockage
Unexplained
Income $50K - $99K
Business Executive
2nd of 2 Docs
5 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Successful
Stacy [Shomento] was very informative and able to diagnose my issue. She explained everything in detail and made sure that we knew our course of treatment. She was very open and provided us with information to make the best decision....We did a retrieval in January and used a variety of medications from Lupron and Follistim to HCG. I responded very well to the drugs. We retrieved 18 follicles and had to do a frozen cycle because of a polyp that formed.
Great overall and timely. Had a great experience. Procedures were timely and I was informed of any risks or issues in advance. Staff [Billings Clinic Reproductive Med] and team worked hard to ensure great results and a great experience....On several occasions I experienced issues with lab orders or ultrasound orders being received by the individuals undertaking them....Anicee was very nice in person but over the phone it felt like you were taking too much
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Stacy was very informative and able to diagnose my issue. She explained everything in detail and made sure that we knew our course of treatment. She was very open and provided us with information to make the best decision.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Try not to sell things so much (hubby’s comment)
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
She was down to earth and clearly explained things
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
We did a retrieval in January and used a variety of medications from Lupron and Follistim to HCG. I responded very well to the drugs. We retrieved 18 follicles and had to do a frozen cycle because of a polyp that formed.
Describe your experience with your nurse at Billings Clinic Reproductive Medicine & Fertility Care. (Assigned nurse: Anicee)
Anicee was very nice in person but over the phone it felt like you were taking too much of her time if you asked questions. She also did not know my chart or what I had or had not done when it came to consent forms which was frustrating. Bloodwork sometimes was hard to get whether it be at my facility or by the staff ordering it.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
Great overall and timely. Had a great experience. Procedures were timely and I was informed of any risks or issues in advance. Staff and team worked hard to ensure great results and a great experience.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care.
The costs were $13,500 which did not include the meds or labs.
Describe Stacy Shomento's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
Dr preferred quality over quantity.
What specific things went wrong at Billings Clinic Reproductive Medicine & Fertility Care?
  • Failed to order appropriate test
  • Lost results
Describe the specific things that went wrong at Billings Clinic Reproductive Medicine & Fertility Care.
On several occasions I experienced issues with lab orders or ultrasound orders being received by the individuals undertaking them.
6
Doctor
Stacy Shomento
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
6
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
NPS
10
NPS
10
Age 38 - 40
1 IVF
Tubal Blockage
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Shomento is professional, knowledgable, and clearly has a passion for the subject. I feel like she's on my side, and presents facts as clearly as possible. She takes time to help me understand, and provides staff to help further when necessary. She has never mislead me about the odds, and I love how faithful she is to real science. It's refreshing...very professional and upfront. The IVF process is very overwhelming and she continues to be as patient with me as possible.
The clinic [Billings Clinic Reproductive Medicine and Fertility Care] was fine... billing was easy, no mistakes, and its not hard to get through on the phone. Christine McDonnell, PA, is often the first provider a patient sees, and she's great too...Depending on what I need at the time - whether its comfort or straightforward facts - I can access someone in the clinic who can help me...excellent nursing staff
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Shomento is professional, knowledgable, and clearly has a passion for the subject. I feel like she's on my side, and presents facts as clearly as possible. She takes time to help me understand, and provides staff to help further when necessary. She has never mislead me about the odds, and I love how faithful she is to real science. It's refreshing.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Shomento is very professional and upfront. The IVF process is very overwhelming and she continues to be as patient with me as possible. More importantly, she has an excellent nursing staff that complements her strengths and weaknesses, providing an excellent experience overall. Depending on what I need at the time - whether its comfort or straightforward facts - I can access someone in the clinic who can help me.
Describe your experience with the nursing staff at Billings Clinic Reproductive Medicine & Fertility Care.
Julia and Jess are wonderful. They are accessible, honest, and compassionate. They take time to explain, and don't get tired of questions. I can call or email them anytime and always get a timely response. I don't think I could have gotten this far without them.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
The clinic was fine... billing was easy, no mistakes, and its not hard to get through on the phone. Christine McDonnell, PA, is often the first provider a patient sees, and she's great too. I didn't have as much exposure to her as the others so I have less to say.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care.
15,000, not including medications.
10
Doctor
Stacy Shomento
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
10
NPS
10
Age 35
3 IUI
Unexplained
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Shomento is very easy to talk to, and understand the frustrations that come with infertility. She was never rushed when we were meeting with her, as she took the time to answer all of our questions.... I did three IUI's with Dr. Shomento. I am not located in Bozeman, so before the IUI's I was able to do a lot of the prep work in Helena. I received all of my injections through a mail order pharmacy, and filled other medications locally.
The clinic [Billings Clinic- Bozeman] was great to work with for scheduling and appointments. The only issue we has was with one billing cycle, and that occurred because the clinic updated to a new billing system. The staff worked willingly with us to resolve this issue.... The primary nurse that we worked with was Jess. She was quick to call me back when I had questions or was ready to begin the process for IUI. She makes you feel very comfortable and has a great personality.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Shomento is very easy to talk to, and understand the frustrations that come with infertility. She was never rushed when we were meeting with her, as she took the time to answer all of our questions.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Make sure to ask all of the questions you have or express how you are feeling.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
She was very thorough with us and took the time to answer all of our questions.
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
I did three IUI's with Dr. Shomento. I am not located in Bozeman, so before the IUI's I was able to do a lot of the prep work in Helena. I received all of my injections through a mail order pharmacy, and filled other medications locally. We ended up not getting pregnant during our three IUI's.
Describe your experience with your nurse at Billings Clinic Reproductive Medicine & Fertility Care. (Assigned nurse: Jess)
The primary nurse that we worked with was Jess. She was quick to call me back when I had questions or was ready to begin the process for IUI. She makes you feel very comfortable and has a great personality.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
The clinic was great to work with for scheduling and appointments. The only issue we has was with one billing cycle, and that occurred because the clinic updated to a new billing system. The staff worked willingly with us to resolve this issue.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care.
Between everything that I had to have done for an IUI - medications, ultrasounds, and IUI, we were paying between $700-$800 out of pocket. Our insurance did not cover anything.
Describe Stacy Shomento's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
Dr. Shomento recommends doing three IUI's and if you do not get pregnant, looking into IVF.
10
Doctor
Stacy Shomento
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Successful
NPS
10
NPS
10
Age 33 - 36
2 IVF
Diminished Ovarian Reserve
European
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Shomento makes a point to make a personal connection. She makes all follow up ohone calls and texts directly with the patient...We've had a successful IVF treatment and an unsuccessful one, and even with the recent failure, I know Dr. Shomento did the very best she could. She is compassionate, positive, and knowledable. She explains everything thoroughly, and if you ever have a question, she welcomes you to call or text her personal cell phone. She responds quickly and with care.
[Costs at Billings Clinic Reproductive Medicine and Fertility Care] $3500 frozen embryo transfer...$13500 IVF cycle + preliminary appointments such as saline sonogram, lab tests, trial transfer, medications...I appreciated that that exam rooms were void of cute baby pictures and pregnancy magazines. Those are tough to see when you're struggling so hard with infertility. Check in was always prompt and wait time was minimal...We've had a successful IVF treatment and an unsuccessful one, and even with the recent failure, I know Dr. Shomento did the very best she could.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
We've had a successful IVF treatment and an unsuccessful one, and even with the recent failure, I know Dr. Shomento did the very best she could. She is compassionate, positive, and knowledable. She explains everything thoroughly, and if you ever have a question, she welcomes you to call or text her personal cell phone. She responds quickly and with care.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Just fo see her! Don't be afraid to ask questions, she is patient and makes sure you have a clear understanding off her answer.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Shomento makes a point to make a personal connection. She makes all follow up ohone calls and texts directly with the patient.
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
25 units Lupron 2x a day 300 ml Follistim 150 ml Menopur Also used testosterone, ganirelix, clomid
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
Not much to say except I appreciated that that exam rooms were void of cute baby pictures and pregnancy magazines. Those are tough to see when you're struggling so hard with infertility. Check in was always prompt and wait time was minimal.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care.
$3500 frozen embryo transfer $13500 IVF cycle + preliminary appointments such as saline sonogram, lab tests, trial transfer, medications
10
Doctor
Stacy Shomento
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 30 - 31
1 IVF
Male Factor
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Shomento has been great to work with so far. She makes you feel as if you are her only patient and gives you the time that you need when you are in an appointment with her. She explains things very clearly and thoroughly...makes the hardship of IVF a little bit easier to deal with. She tells you the important thing you need to know and what the outcomes could eventually end up to be, but she is their for you throughout the whole process
This clinic [Billings Clinic Reproductive Medicine & Fertility Care] is great for getting you back into your appointment on time without having to wait. The blood draw and ultrasound appointments were quick in and out early in the morning, so I did not have to miss much time at wok Also the nurses returned your messages in a timely matter...[nurses are] Very pleasant and helpful...IVF-13,500, Medications-$3900, Consults $400-$800, Labs both husband and I $1700
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Shomento has been great to work with so far. She makes you feel as if you are her only patient and gives you the time that you need when you are in an appointment with her. She explains things very clearly and thoroughly. Her PA and nurses have also been great to work with. They are easy to communicate with and have been very helpful when I have needed them.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Shomento makes the hardship of IVF a little bit easier to deal with. She tells you the important thing you need to know and what the outcomes could eventually end up to be, but she is their for you throughout the whole process
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Shomento took her time with us to answer all of our questions (a lot of questions!) and answer them clearly so both my husband and I understood everything.
Describe your experience with your nurse at Billings Clinic Reproductive Medicine & Fertility Care. (Assigned nurse: Alyssa)
Very pleasant and helpful
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
This clinic is great for getting you back into your appointment on time without having to wait. The blood draw and ultrasound appointments were quick in and out early in the morning, so I did not have to miss much time at wok Also the nurses returned your messages in a timely matter.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care.
IVF-13,500, Medications-$3900, Consults $400-$800, Labs both husband and I $1700
Describe Stacy Shomento's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
For me and my husband she would only allow one embryo transfer at a time
10
Doctor
Stacy Shomento
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
10
NPS
9
Age 32
2 IVF
Endometriosis
Unexplained
European
Income $50K - $99K
1st of 2 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
I had a 45 minute consolation where she [Dr. Shomento] explained everything and was even give her cell phone number in case of emergencies...She never acts like she is too busy to take a question from you and gets back to you really fast. I feel as if she 100% cares about everyone in her care and goes out of her way to assist you in what ever you need...It was suggested to only transfer one embryo but would allow 2 but strongly recommends against it
The resources are limited and everyone in the area must travel to the main hospital in Billings Montana on retrieval day. The number of patients that the clinic is allowed to treat at one time is limited and the frequency of the cycles is also limited. If for some reason your cycle is canceled, then you will be waiting months to start again...Jess [nurse] was extremely organized and made amazing calendars that outlined you treatment plan. Her personality was absolutely amazing and cared so much about all the patients there. She was an extraordinary nurse!
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
She never acts like she is too busy to take a question from you and gets back to you really fast. I feel as if she 100% cares about everyone in her care and goes out of her way to assist you in what ever you need.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
None, shes a great doctor!
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
I had a 45 minute consolation where she explained everything and was even give her cell phone number in case of emergencies.
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
i do not remember
Describe your experience with your nurse at Billings Clinic Reproductive Medicine & Fertility Care. (Assigned nurse: Jessica Estrada)
Jess was extremely organized and made amazing calendars that outlined you treatment plan. Her personality was absolutely amazing and cared so much about all the patients there. She was an extraordinary nurse!
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
The resources are limited and everyone in the area must travel to the main hospital in Billings Montana on retrieval day. The number of patients that the clinic is allowed to treat at one time is limited and the frequency of the cycles is also limited. If for some reason your cycle is canceled, then you will be waiting months to start again.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care.
$14500 plus medications
Describe Stacy Shomento's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
It was suggested to only transfer one embryo but would allow 2 but strongly recommends against it
10
Doctor
Stacy Shomento
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
9
NPS
9
Age 36
1 Embryo Freezing
East Asian
Income $100K - $199K
Only Doc Seen
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Overall, I have had a positive experience with Dr. Shomento. (Our journey is not over yet. We will continue on with her for our surrogacy journey.) She explained everything and was directive in her protocol for us. I've appreciated that she has a very positive and reassuring attitude.... She has a very strong view on eSET and does not promote multiple embryo transfers... Dr. Shomento and her staff have listened to my concerns and have stayed positive about my process and results. They will explain things when I ask.
[Billings Clinic Reproductive Med and Fertiliy Care's] Strengths: Very friendly and personable. Made me feel like a human. Good at explaining things and answering questions. They definitely have a system and know what they are doing. Weaknesses: I think it would be helpful if they created a document that outlines the process and how long to expect between things for IVF/surrogacy newbies. It's usually a lot of information to take in at each appointment, so it would be helpful to have some kind of timeline/process documentation.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Overall, I have had a positive experience with Dr. Shomento. (Our journey is not over yet. We will continue on with her for our surrogacy journey.) She explained everything and was directive in her protocol for us. I've appreciated that she has a very positive and reassuring attitude.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Make sure to take notes and ask all your questions.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Dr. Shomento and her staff have listened to my concerns and have stayed positive about my process and results. They will explain things when I ask.
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
I did IVF
Describe your experience with the nursing staff at Billings Clinic Reproductive Medicine & Fertility Care.
Everyone was very friendly and supportive!
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
Strengths: Very friendly and personable. Made me feel like a human. Good at explaining things and answering questions. They definitely have a system and know what they are doing. Weaknesses: I think it would be helpful if they created a document that outlines the process and how long to expect between things for IVF/surrogacy newbies. It's usually a lot of information to take in at each appointment, so it would be helpful to have some kind of timeline/process documentation.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care.
$16K for a surrogacy IVF journey
Describe Stacy Shomento's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
She has a very strong view on eSET and does not promote multiple embryo transfers.
9
Doctor
Stacy Shomento
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
9
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
9
NPS
10
Age 32
1 IUI
1 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Overall experience [with Dr. Stacy Shomento] was good but I feel like just another patient. A more personal relationship would have been nice when going through something so difficult emotionally and physically...She's honest, trustworthy and reliable. I wouldn't hesitate going through further treatment with her...
The clinic [Billings Clinic Reproductive Medicine & Fertility Care] was great in my opinion. They always had short wait times and the waiting room is comfortable. The front desk girls are very helpful and kind....Staff was knowledgable and kind. They always answered every phone call, message and email...Overall experience was good but I feel like just another patient. A more personal relationship would have been nice when going through something so difficult emotionally and physically.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
She's honest, trustworthy and reliable. I wouldn't hesitate going through further treatment with her. I would highly recommend my friends or family to her if they happen to be in a similar situation.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Set realistic expectations and set several small goals along the way.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Overall experience was good but I feel like just another patient. A more personal relationship would have been nice when going through something so difficult emotionally and physically.
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
I don't remember
Describe your experience with the nursing staff at Billings Clinic Reproductive Medicine & Fertility Care.
Staff was knowledgable and kind. They always answered every phone call, message and email.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
The clinic was great in my opinion. They always had short wait times and the waiting room is comfortable. The front desk girls are very helpful and kind. I would recommend the clinic to my friends and family.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care.
20,000
Describe Stacy Shomento's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Billings Clinic Reproductive Medicine & Fertility Care.
Due to my age, SET was the only option in her opinion.
9
Doctor
Stacy Shomento
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2016 - 2017, Unsuccessful
NPS
5
NPS
N/A
Age 35 - 36
Endometriosis
Unexplained
European
Income $0 - $49K
2nd of 2 Docs
4 IUI With Other Docs
Doesn't Recommend
Unsuccessful
She [Dr. Shomento] took the time to talk us through everything. Very friendly and petsonable...She was Very friendly and personable. Very knowledgeable and delicate but straightforward with info. We were not successfull with any of our treatments....First 3 cycles I was on letrozol then ovadrill before insemination. Then i han laproscopy/hystroscopy by another doctor in my town. Our final treatment I was on Clomid, follistem and ovidril
The clinic [Billings Clinic ] was comfortable. Staff were kind and knowledgeable...We're still trying to put the pieces back together after 4 failed IUIs and having our hopes so high....One appointment they forgot to tell the lab we were coming so they wouldn't let my husband "make his deposit"...[Nursing Staff] Creating us by name and with hugs. Letting me cry all over them...First 3 cycles I was on letrozol then ovadrill before insemination.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
She was Very friendly and personable. Very knowledgeable and delicate but straightforward with info. We were not successfull with any of our treatments. I don't know what else to say. It sucks and I cry a lot
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
She's amazing. But IUI is a gamble
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
She took the time to talk us through everything. Very friendly and petsonable
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
First 3 cycles I was on letrozol then ovadrill before insemination. Then i han laproscopy/hystroscopy by another doctor in my town. Our final treatment I was on Clomid, follistem and ovidril
Describe your experience with the nursing staff at Billings Clinic Reproductive Medicine & Fertility Care.
Creating us by name and with hugs. Letting me cry all over them
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
The clinic was comfortable. Staff were kind and knowledgeable. I really don't knoknow what else to say. We're still trying to put the pieces back together after 4 failed IUIs and having our hopes so high.
What specific things went wrong at Billings Clinic Reproductive Medicine & Fertility Care?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Billings Clinic Reproductive Medicine & Fertility Care.
4 failed IUIS. One appointment they forgot to tell the lab we were coming so they wouldn't let my husband "make his deposit"
5
Doctor
Stacy Shomento
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
4 of 5
Operations
5 of 5
Scheduling
4 of 5
Nursing Staff
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2022, Unknown Success
NPS
7
NPS
7
Age 33 - 37
Tubal Blockage
European
Income $50K - $99K
1st of 3 Docs
Neutral
Neutral
Success w/ Doc Too early to know
We are just starting treatment [with Dr. Stacy Shomento] and I am interested to see how it plays out. So far things are going well. My first experience was not positive but I am more hopeful this time...I first saw Dr. Shomento in 2018 and at that time I felt like she was more concerned with my weight then wit talking about what could be done to help us have a baby. We have returned to her this year 2022 and the experience has been more positive.
Overall I like Billings Clinic OB/GYN. I feel like the staff is helpful and very responsive. It's a clean place and very welcoming. I can't think of any weakness at this time...Dr. Shomento's PA was/is very helpful and I feel like she really cares and listens....
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
We are just starting treatment and I am interested to see how it plays out. So far things are going well. My first experience was not positive but I am more hopeful this time. I felt like the first time she wasn't seeing the person just that I was fat. It did turn me off to wanting to be treated by her. This time I feel like she is more open.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Be open and ask all the questions
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
I first saw Dr. Shomento in 2018 and at that time I felt like she was more concerned with my weight then wit talking about what could be done to help us have a baby. We have returned to her this year 2022 and the experience has been more positive.
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
We are just starting. We did a tubal study and found out that they are both blocked now we are starting the process for IVF.
Describe your experience with the nursing staff at Billings Clinic Reproductive Medicine & Fertility Care.
Dr. Shomento's PA was/is very helpful and I feel like she really cares and listens.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
Overall I like Billings Clinic OB/GYN. I feel like the staff is helpful and very responsive. It's a clean place and very welcoming. I can't think of any weakness at this time. I am excited to see how things play out this time around.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care.
The only cost I have paid currently is a fee for my first appointment. I am not sure what the other costs will be yet.
What specific things went wrong at Billings Clinic Reproductive Medicine & Fertility Care?
  • Lost appointments
Describe the specific things that went wrong at Billings Clinic Reproductive Medicine & Fertility Care.
I scheduled an appointment and was told one time when the appointment was scheduled but it was scheduled at a different time causing me to miss the appointment.
7
Doctor
Stacy Shomento
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
7
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
10
NPS
7
Age 28 - 30
3 IUI
2 IVF
Endometriosis
Poor Egg Quality
Unexplained
European
Income $50K - $99K
1st of 2 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Neutral
Unsuccessful
[Dr. Stacy Shomento] treats each patient like an individual. You are not a number. She gives her patients her cell phone number in case they need anything after hours during a cycle. She is very dedicated, and shows immense compassion. She truly cares about the outcome of each cycle and makes you feel at ease during the uncertainty...First cycle was antagonist. We had very poor results with egg quality, so before recommending a different lab or donor eggs, she suggested we try long lupron. It did not work either for us.
The staff is better than the clinic [Billings Clinic Reproductive Medicine and Fertility Care]. The clinic is very organized, but makes you feel more like a number. I felt almost rushed out of the surgery center after my retreivals. They do a proficient job, however, I just prefer the staff over the clinic...First cycle was antagonist. We had very poor results with egg quality, so before recommending a different lab or donor eggs, she suggested we try long lupron. It did not work either for us.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Shomento treats each patient like an individual. You are not a number. She gives her patients her cell phone number in case they need anything after hours during a cycle. She is very dedicated, and shows immense compassion. She truly cares about the outcome of each cycle and makes you feel at ease during the uncertainty.
What's one piece of advice would you give a prospective patient of Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Why isn't she your doctor yet?
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
Shomento knows each patient individually and designs treatment around your needs.
Describe the protocols Stacy Shomento used in your cycles at Billings Clinic Reproductive Medicine & Fertility Care and their degree of success.
First cycle was antagonist. We had very poor results with egg quality, so before recommending a different lab or donor eggs, she suggested we try long lupron. It did not work either for us.
Describe your experience with your nurse at Billings Clinic Reproductive Medicine & Fertility Care. (Assigned nurse: Jessica Estrada)
Jessica was the best! She is sadly not with the clinic any longer, but she was literally the best part of going to each appointment there.
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
The staff is better than the clinic. The clinic is very organized, but makes you feel more like a number. I felt almost rushed out of the surgery center after my retreivals. They do a proficient job, however, I just prefer the staff over the clinic.
Describe the costs associated with your care under Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care.
13,500 for IVF
10
Doctor
Stacy Shomento
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2016, Successful
NPS
10
NPS
10
Age 28
Endometriosis
European
Income $0 - $49K
Entrepreneur
2nd of 3 Docs
5 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I could feel that she [Dr. Shomento] sincerely cared about me and my infertility... I only saw her for a short period but she did a lot for me in that time. She found my endometriosis and preferred my first surgery to remove it. She was compassionate about the journey we had been one. I could tell she had my body are a priority to her and the healing of it.... I felt very cared for. I felt safe. I knew I was being treated by professionals who had experience and knew what they were doing. I would happily return to this doctor if I were still in the area. The whole experience was accommodating.
They [Billings Clinic Nursing Staff] were all very professional and caring... I felt very cared for. I felt safe. I knew I was being treated by professionals who had experience and knew what they were doing. I would happily return to this doctor if I were still in the area. The whole experience was accommodating.... I only saw her [Dr. Shomento] for a short period but she did a lot for me in that time. She found my endometriosis and preferred my first surgery to remove it.
How was your experience with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
I only saw her for a short period but she did a lot for me in that time. She found my endometriosis and preferred my first surgery to remove it. She was compassionate about the journey we had been one. I could tell she had my body are a priority to her and the healing of it.
During treatment, were you treated like a number or a human with Stacy Shomento at Billings Clinic Reproductive Medicine & Fertility Care?
I could feel that she sincerely cared about me and my infertility
Describe your experience with the nursing staff at Billings Clinic Reproductive Medicine & Fertility Care.
They were all very professional and caring
Describe your experience with Billings Clinic Reproductive Medicine & Fertility Care.
I felt very cared for. I felt safe. I knew I was being treated by professionals who had experience and knew what they were doing. I would happily return to this doctor if I were still in the area. The whole experience was accommodating.
10
Doctor
Stacy Shomento
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Billings Clinic Reproductive Medicine & Fertility Care
Bozeman
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5