Rated 8.3
Strongly recommend: 65%Neutral: 18%Don't recommend: 16%8.3
65% strongly recommend
298 reviews
Operations
8.7
8.7
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.5
8.5
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.9
7.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.7
8.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
6.6
6.6
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.9
7.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
4,596
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
21 doctors work here
7.6
Average Doctor Score
Merle Berger
Boston IVF
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
Samuel Pauli
Boston IVF
82% strongly recommend
29 Reviews
Rated 9.3
Strongly recommend: 82%Neutral: 18%9.3
Nina Resetkova
Boston IVF
67% strongly recommend
6 Reviews
Rated 9.3
Strongly recommend: 67%Neutral: 33%9.3
Rita Sneeringer
Boston IVF
80% strongly recommend
22 Reviews
Rated 9.1
Strongly recommend: 80%Neutral: 12%Don't recommend: 8%9.1
Brian Berger
Boston IVF
69% strongly recommend
33 Reviews
Rated 8.9
Strongly recommend: 69%Neutral: 24%Don't recommend: 7%8.9
Alan S. Penzias
Boston IVF
72% strongly recommend
17 Reviews
Rated 8.8
Strongly recommend: 72%Neutral: 19%Don't recommend: 9%8.8
Benjamin Lannon
Boston IVF
69% strongly recommend
27 Reviews
Rated 8.8
Strongly recommend: 69%Neutral: 23%Don't recommend: 8%8.8
Thomas Toth
Boston IVF
40% strongly recommend
2 Reviews
Rated 7.8
Strongly recommend: 40%Neutral: 60%7.8
Kristen Wright
Boston IVF
50% strongly recommend
17 Reviews
Rated 7.7
Strongly recommend: 50%Neutral: 22%Don't recommend: 28%7.7
Steven Bayer
Boston IVF
43% strongly recommend
12 Reviews
Rated 7.6
Strongly recommend: 43%Neutral: 43%Don't recommend: 14%7.6
Kerri Luzzo
Boston IVF
43% strongly recommend
19 Reviews
Rated 7.6
Strongly recommend: 43%Neutral: 34%Don't recommend: 23%7.6
Armando Arroyo
Boston IVF
49% strongly recommend
43 Reviews
Rated 7.6
Strongly recommend: 49%Neutral: 22%Don't recommend: 29%7.6
Lauren Murphy
Boston IVF
32% strongly recommend
3 Reviews
Rated 7.6
Strongly recommend: 32%Neutral: 34%Don't recommend: 34%7.6
Carla DiGirolamo
Boston IVF
43% strongly recommend
15 Reviews
Rated 7.5
Strongly recommend: 43%Neutral: 33%Don't recommend: 24%7.5
Grace Lee
Harvard Vanguard
48% strongly recommend
16 Reviews
Rated 7
Strongly recommend: 48%Neutral: 26%Don't recommend: 26%7
David Ryley
Boston IVF
53% strongly recommend
33 Reviews
Rated 6.9
Strongly recommend: 53%Neutral: 6%Don't recommend: 41%6.9
Michael Alper
Boston IVF
6% strongly recommend
12 Reviews
Rated 6.8
Strongly recommend: 6%Neutral: 75%Don't recommend: 19%6.8
Samuel Pang
Boston IVF
21% strongly recommend
11 Reviews
Rated 5.8
Strongly recommend: 21%Neutral: 47%Don't recommend: 32%5.8
Kim L. Thornton
Boston IVF
25% strongly recommend
16 Reviews
Rated 4.8
Strongly recommend: 25%Neutral: 14%Don't recommend: 61%4.8
Sandy Li
Boston IVF
0% strongly recommend
1 Review
Rated 3
Don't recommend: 100%3
Stephen Lazarou
Boston IVF
strongly recommend
0 Reviews
Rated
Show 17 more

This clinic has 27 offices

Boston
800 Washington St
Boston, MA 02111
888 300-2483
Brighton
736 Cambridge Street
Boston, MA 02135
888 300-2483
Brookline
1 Brookline Place
Brookline, MA 02445
(617) 735-9000
Cambridge
330 Mt Auburn St
Cambridge, MA 02138
888 300-2483
Cape Cod
134 Ansel Hallett Road
West Yarmouth, MA 02673
(617) 793-1100
Danvers
480 Maple Street
Danvers, MA 01923
(888) 300-2483
Downtown Boston
One Liberty Square
Boston, MA 02109
857-244-6750
Foxboro
18 Washington Street
Foxboro, MA 02035
(401) 369-7822
Framingham
115 Lincoln Street
Framingham, MA 01702
888 300-2483
Gloucester
298 Washington Street
Gloucester, MA 01930
800 858-4832
Lexington
One Forbes Road
Lexington, MA 02421
800 858-4832
Middletown
850 Aquidneck Road
Middletown, RI 02842
401.369.7822
Milford
14 Prospect Street
Milford, MA 01757
(888) 300-2483
Nantucket
57 Prospect Street
Nantucket, MA 02554
(888) 300-2483
North Chelmsford
10 Research Place
North Chelmsford, MA 01863
800 858-4832
North Dartmouth
531 Faunce Corner Road
North Dartmouth, MA 02747
800 858-4832
Providence
49 Seekonk Street
Providence, RI 02906
401.369.7822
Quincy
2300 Crown Colony Drive
Quincy, MA 02169
800 858-4832
Raynham
675 Paramount Drive
Raynham, MA 02767
800 858-4832
Rye
1245 Washington Road
Rye, NH 03870
(877) 858-2483
South Portland
778 Main Street, Suite 2
South Portland, ME 04106
(207) 358-7600
South Shore
2300 Crown Colony Drive
Quincy, MA 02169
(617) 793-1100
Stoneham
2 Main Street
Stoneham, MA 02180
(888) 300-2483
Syracuse
5792 Widewaters Parkway
Syracuse, NY 13214
3157033050
Waltham
130 Second Avenue
Waltham, MA 02451
(781) 434-6500
Westborough
Four Bellows Road
Westborough, MA 01580
800 858-4832
Worcester
338 Plantation Street
Worcester, MA 01605
(508) 751-8050
Show 25 more

194 patient reviews filtered by:

Clear Filters
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
10
10
Age 34 - 35
2 IVF
Poor Egg Quality
European
Income $100K - $199K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Brian Berger] listened to my concerns and was very helpful with answers...was so friendly and made me feel so comfortable. He was timely in responding to me. He also gave me realistic expectations. He made the process as painless and not frustrating as he could...I have poor egg quality. We did two egg retrieval’s and PGS tasting to get the best quality egg for transfer...You have to be proactive and follow up...
A weakness [at Boston IVF] would be calling patients back. I realize it’s busy but maybe an email option would be easier for easy questions. You have to be proactive and call for results sometimes. The insurance price takes a long time for results. I found that frustrating...The nursing staff was supportive and helpful...It was difficult to get to the lab sometimes on work days. I wish there was an option for afternoon blood draws...Pgs twice coating over $7,000 Meds $1500 All other cost $10,000
How was your experience with Brian Berger at Boston IVF?
Dr. Berger was so friendly and made me feel so comfortable. He was timely in responding to me. He also gave me realistic expectations. He made the process as painless and not frustrating as he could.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
You have to be proactive and follow up.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
He listened to my concerns and was very helpful with answers.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
I have poor egg quality. We did two egg retrieval’s and PGS tasting to get the best quality egg for transfer.
Describe your experience with the nursing staff at Boston IVF.
The nursing staff was supportive and helpful
Describe your experience with Boston IVF.
A weakness would be calling patients back. I realize it’s busy but maybe an email option would be easier for easy questions. You have to be proactive and call for results sometimes. The insurance price takes a long time for results. I found that frustrating.
Describe your experience with your monitoring appointments at Boston IVF.
It was difficult to get to the lab sometimes on work days. I wish there was an option for afternoon blood draws
Describe the costs associated with your care under Brian Berger at Boston IVF.
Pgs twice coating over $7,000 Meds $1500 All other cost $10,000
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
I don’t have a comment for this
10
Doctor
Brian Berger
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF
Boston
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
10
10
Age 32
1 IVF
Unexplained
European
Income $200K - $499K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Rita Sneeringer] was very personable, patient and sympathetic towards our situation. She was extremely knowledgeable and approached each meeting with customized recommendations based on our preferences, and how my body was responding to treatment...We felt completely comfortable and confident in her plan of action. We had A LOT of questions and she was extremely patient. We can’t say enough great things about her. I’ve already recommended her to several friends and coworkers.
We did a freeze all egg retrieval, phs testing and fet [at Boston IVF]...Clinic strengths: organized, atmosphere is nice, clean, staff is friendly Clinic weaknesses: typically a little slow, road clinic is on has major pot holes- more of just a general commuting annoyance...Schedule your initial appointment sooner rather than later...books up quickly...Dr Sneeringer was very personable, patient and sympathetic towards our situation. She was extremely knowledgeable and approached each meeting with customized recommendations based on our preferences, and how my body was responding to treatment.
How was your experience with Rita Sneeringer at Boston IVF?
We felt completely comfortable and confident in her plan of action. We had A LOT of questions and she was extremely patient. We can’t say enough great things about her. I’ve already recommended her to several friends and coworkers.
What's one piece of advice would you give a prospective patient of Rita Sneeringer at Boston IVF?
Schedule your initial appointment sooner rather than later. She books up quickly.
During treatment, were you treated like a number or a human with Rita Sneeringer at Boston IVF?
Dr Sneeringer was very personable, patient and sympathetic towards our situation. She was extremely knowledgeable and approached each meeting with customized recommendations based on our preferences, and how my body was responding to treatment.
Describe the protocols Rita Sneeringer used in your cycles at Boston IVF and their degree of success.
We did a freeze all egg retrieval, phs testing and fet
Describe your experience with Boston IVF.
Clinic strengths: organized, atmosphere is nice, clean, staff is friendly Clinic weaknesses: typically a little slow, road clinic is on has major pot holes- more of just a general commuting annoyance Nothing else to share here
10
Doctor
Rita Sneeringer
Humanity
Communication
Frequency Seen
Compassion
10
Clinic
Boston IVF
Waltham
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
10
10
Age 43 - 45
Fertility Medications
Endometriosis
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Kerri Luzzo] is very attentive to the patient. She is delicate yet direct in her messaging. She explains all the information at a learner's pace and is very patient with questions...was upfront with the risks and benefits yet was warm in her approach despite difficult messages to deliver. She is gentle with her assessments and treatments. She was very informative about options.
The clinic [IVF New England] is a warm and friendly environment. The are very timely with the appointment times. Essentially feel as a one stop shopping for most of the treatment needs. All the nurses gets to know their patients well...She [Dr. Kerri Luzzo] is very attentive to the patient. She is delicate yet direct in her messaging. She explains all the information at a learner's pace and is very patient with questions
How was your experience with Kerri Luzzo at Boston IVF?
Dr Luzzo was upfront with the risks and benefits yet was warm in her approach despite difficult messages to deliver. She is gentle with her assessments and treatments. She was very informative about options.
What's one piece of advice would you give a prospective patient of Kerri Luzzo at Boston IVF?
Continue with what she is doing
During treatment, were you treated like a number or a human with Kerri Luzzo at Boston IVF?
She is very attentive to the patient. She is delicate yet direct in her messaging. She explains all the information at a learner's pace and is very patient with questions.
Describe your experience with Boston IVF.
The clinic is a warm and friendly environment. The are very timely with the appointment times. Essentially feel as a one stop shopping for most of the treatment needs. All the nurses gets to know their patients well.
Describe the costs associated with your care under Kerri Luzzo at Boston IVF.
limited coverage by insurance, mostly out of pocket costs which has limited ability to move forward with IVF cycles
Describe Kerri Luzzo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
none
10
Doctor
Kerri Luzzo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF
Raynham
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Successful
10
10
Age 31
2 IUI
1 IVF
1 Egg Freezing
1 Embryo Freezing
Unexplained
Prefer not to answer
Income $0 - $49K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Ryley] is the best and very helpful...was very adamant about using one embryo versus two, I only had two and he was sure that one was enough because it was of great quality. He was correct...He was very upbeat and positive, he gave me the reassurance I needed...explained everything to me so I could understand...He was calm and helped me stay calm...He was reassuring during my embryo transfer.
I love this clinic [Boston IVF]! Everything was perfect...Everyone is helpful and the atmosphere is relaxed...The nurses are nice...I loved how I was always listened to and no question seemed silly...They always valued my thoughts...He [Dr. Ryley] is the best and very helpful...was very adamant about using one embryo versus two, I only had two and he was sure that one was enough because it was of great quality.
How was your experience with David Ryley at Boston IVF?
He was extremely tentative and explained everything to me so I could understand He was calm and helped me stay calm He was very positive He was reassuring during my embryo transfer. He explained everything as he did it and made sure the nurses with him knew his every move Lots of communication
What's one piece of advice would you give a prospective patient of David Ryley at Boston IVF?
He is the best and very helpful
During treatment, were you treated like a number or a human with David Ryley at Boston IVF?
He was very upbeat and positive, he gave me the reassurance I needed
Describe your experience with the nursing staff at Boston IVF.
Amazing
Describe your experience with Boston IVF.
I love this clinic! Everything was perfect Everyone is helpful and the atmosphere is relaxed The nurses are nice and they at there to make the visits easier I loved how I was always listened to and no question seemed silly They always valued my thoughts
Describe the costs associated with your care under David Ryley at Boston IVF.
Expensive thank goodness for health insurance
Describe David Ryley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
He was very adamant about using one embryo versus two, I only had two and he was sure that one was enough because it was of great quality. He was correct
10
Doctor
David Ryley
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF
Waltham
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
10
10
Age 37 - 38
6 IUI
1 IVF
Donor Sperm
European
Income $50K - $99K
Operations
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Thornton] never rushed conversations...Extremely knowledgeable, easy to talk to and gave us choices. We always felt like we had a say in the changes to the plans. She was very thorough. Sometimes getting an follow up appointment was hard because she is so busy. I missed a cycle because of it. Not sure if that was her schedulers fault though.
[The nurses at Boston IVF were] Very compassionate and kind...Sometimes appointments are booked far out, but their treatment is worth it. Be open to different paths that will change during the process. The people do do the ultrasounds and blood draws are super friendly!...She [Dr. Thornton] never rushed conversations...Extremely knowledgeable, easy to talk to and gave us choices. We always felt like we had a say in the changes to the plans. She was very thorough. Sometimes getting an follow up appointment was hard because she is so busy. I missed a cycle because of it. Not sure if that was her schedulers fault though.
How was your experience with Kim L. Thornton at Boston IVF?
Extremely knowledgeable, easy to talk to and gave us choices. We always felt like we had a say in the changes to the plans. She was very thorough. Sometimes getting an follow up appointment was hard because she is so busy. I missed a cycle because of it. Not sure if that was her schedulers fault though.
What's one piece of advice would you give a prospective patient of Kim L. Thornton at Boston IVF?
Be patient
During treatment, were you treated like a number or a human with Kim L. Thornton at Boston IVF?
She never rushed conversations
Describe your experience with the nursing staff at Boston IVF.
Very compassionate and kind.
Describe your experience with Boston IVF.
Sometimes appointments are booked far out, but their treatment is worth it. Be open to different paths that will change during the process. The people do do the ultrasounds and blood draws are super friendly!
10
Doctor
Kim L. Thornton
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF
Waltham
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
9
10
Age 29
2 IUI
Diminished Ovarian Reserve
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
During my treatments time I actually spoke to him on the phone a couple of times and he even emailed me! He was not the one performing the IUI’s so I didn’t see him in person a whole lot but being able to talk to him directly was nice and I was able to ask questions that he could answer direct without going through the nurse. THe communication with him is superb and I really appreciate it.... Dr Lannon definitely didn’t sugar coat anything especially since lab work had shown I had indications of DOR.
I love the Portland office [Boston IVF]! The waiting room is always very quiet and seemed less busy than the Bedford NH office I originally went to. I liked feeling like I was the only one there. The receptionist is very nice. The offices are updated nicely and modern. The phlebotomists are also the best! it seems like there is a rotation of staff and you don’t see the same people each time (different phlebotomist, different US tech) I was fine with this but I know other people really like to have a more personal core group of care providers.
How was your experience with Benjamin Lannon at Boston IVF?
I transferred care from a different clinic to Dr Lannon and I am so glad I did. The previous doctor we just didn’t jive with. She was cold, and jumped to conclusions and I felt judgement from her. Dr Lannon definitely didn’t sugar coat anything especially since lab work had shown I had indications of DOR. But he set realistic expectations and made sure I knew exactly what that could mean. However when he tested me that cycle I was within the normal range for all hormone levels and he called immediately to let me know. I had only left the clinic 30 minutes earlier. That cycle I took clomid and did an IUI and ended up with a chemical pregnancy. Dr lannon called me on the phone to review the cycle and I just really appreciate the way he talks to patients. Not overly sensitive but just realistic. Since then I have done another clomid IUI and another cycle with just clomid and have not gotten pregnant. During this time I actually spoke to him on the phone a couple of times and he even emailed me! THe communication with him is superb and I really appreciate it. My previous doctor had done lab work on me (which didn’t look good) and then never even called about it. I just saw the numbers on the portal. Dr lannon was very knowledgeable when I went in for my original consult and it was obvious he had reviewed my file and was up to date with where we were at. While we are headed towards IVF I’m happy I have found Boston IVF and I feel confident working with Dr Lannon will result in a pregnancy. He always communicated with me by phone and even email. It seemed like he was taking time to talk to ME and that I was a real person not just another patient. He is on the “dry” side but I think I like that about him.
What's one piece of advice would you give a prospective patient of Benjamin Lannon at Boston IVF?
If you are looking for a super sensitive doctor filled with humor and sappy stories- he probably isn’t your guy. But if you appreciate having realistic expectations with some positivity thrown in, look no further.
During treatment, were you treated like a number or a human with Benjamin Lannon at Boston IVF?
During my treatments time I actually spoke to him on the phone a couple of times and he even emailed me! He was not the one performing the IUI’s so I didn’t see him in person a whole lot but being able to talk to him directly was nice and I was able to ask questions that he could answer direct without going through the nurse. THe communication with him is superb and I really appreciate it. My previous doctor had done lab work on me (which didn’t look good) and then never even called about it. I just saw the numbers on the portal. Dr lannon was very knowledgeable when I went in for my original consult and it was obvious he had reviewed my file and was up to date with where we were at. While we are headed towards IVF I’m happy I have found Boston IVF and I feel confident working with Dr Lannon will result in a pregnancy. He always communicated with me by phone and even email. It seemed like he was taking time to talk to ME and that I was a real person now just another patient.
Describe the protocols Benjamin Lannon used in your cycles at Boston IVF and their degree of success.
Clomid 100mg CD 3-7. Monitoring on CD 12, trigger shot, and IUI on CD 14. Both times I had 4 measured follicles. First one resulted in a chemical pregnancy. Second was negative. Third cycle of clomid I had one large follicle and proceeded with trigger shot on CD 12 and times inter course over the next few days which did not result in pregnancy. I responded perfectly well to this protocol but did not end up getting the results we wanted (a baby)!
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Tammy Gosselin)
Tammy is a fast talker so you better listen up! I only met with her once but spoke to her on the phone several times to review my cycles and such. She seemed like she really cared but she also seemed quite busy. During one of our chats she even recommended a place to visit while we were planning a vacation and told me where I was going was one of her favorite places to visit! At times there was another nurse helping Tammy make calls and this nurse was always very compassionate (spoke to her getting negative pregnancy test results). While the nursing care isn’t super personal I was fine with that. One thing that is difficult is I would have to leave messages each call as no one was available to pick up the phone. However, I would receive a call back within an hour or two. I think the nurses are just very busy.
Describe your experience with Boston IVF.
I love the Portland office! The waiting room is always very quiet and seemed less busy than the Bedford NH office I originally went to. I liked feeling like I was the only one there. The receptionist is very nice. The offices are updated nicely and modern. The phlebotomists are also the best! it seems like there is a rotation of staff and you don’t see the same people each time (different phlebotomist, different US tech) I was fine with this but I know other people really like to have a more personal core group of care providers. Results from labs and US are updated to a portal very timely and I never had to wait very long or to call to get results. Overall I am very happy with my choice of Boston IVF Portland.
Describe the costs associated with your care under Benjamin Lannon at Boston IVF.
My insurance covers IUI but I think it would have been around $1600 for one IUI cycle. Not cheap!
9
Doctor
Benjamin Lannon
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF
South Portland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unknown Success
10
9
Age 25 - 28
5 Fertility Medications
Anovulation
Tubal Blockage
Unexplained
Other
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Alper was very knowledgeable with everything he told us and was very up front with what he thought the best course of action was for us. He never sugar coated things, but he wasn't so blunt about it that it seemed hurtful. He knew our case well and we both (husband) felt very comfortable in his presence. He was very sure of himself, which made our confidence in him high as well. Sometimes we felt a little rushed during our time with him, which usually lasted 1/2 hour or less, I knew I could contact his office at any time.
[Boston IVF- S. Portland is] Expensive, but accommodating to your schedule. Will try to get you in as soon as possible. Very clean and staff very knowledgeable. It's a scary process, but the staff there was nothing but friendly and sensitive to the topics at hand, knowing how sensitive it is for people/couples.... [The nurse was] Very thorough, always answered my calls or called me back quickly. Also responded promptly to e-mails providing the information I requested and never treated me like any of my questions were "stupid" or "irrelevant"
How was your experience with Michael Alper at Boston IVF?
Dr. Alper was very knowledgeable with everything he told us and was very up front with what he thought the best course of action was for us. He never sugar coated things, but he wasn't so blunt about it that it seemed hurtful. He knew our case well and we both (husband) felt very comfortable in his presence. He was very sure of himself, which made our confidence in him high as well. Sometimes we felt a little rushed during our time with him, which usually lasted 1/2 hour or less, I knew I could contact his office at any time.
What's one piece of advice would you give a prospective patient of Michael Alper at Boston IVF?
Be patient and trust his expertise. It's such a hard reality not being able to conceive, but the experts know the best ways to handle your particular situation. Dr. Alper is definitely an expert in the field.
During treatment, were you treated like a number or a human with Michael Alper at Boston IVF?
Dr. Alper was great with us - he knew our case very well and spoke to us in terms we could always understand. While our visits with him were usually brief and seemed a little rushed, he let me know that if I had any questions I could contact without hesitation and gave me contact info.
Describe the protocols Michael Alper used in your cycles at Boston IVF and their degree of success.
Dr. Alper's first piece of treatment was recommending having my right fallopian tube removed because it was leaking toxic fluid, preventing implantation. After that, he wanted us to try rounds of clomid to test ovulation. Once that was found unsuccessful, he wrote up a process for treatment through IVF for us. While we have not started the IVF process due to cost, we are hoping to in the near future.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Barbara DelSignore)
Very thorough, always answered my calls or called me back quickly. Also responded promptly to e-mails providing the information I requested and never treated me like any of my questions were "stupid" or "irrelevant"
Describe your experience with Boston IVF.
Expensive, but accommodating to your schedule. Will try to get you in as soon as possible. Very clean and staff very knowledgeable. It's a scary process, but the staff there was nothing but friendly and sensitive to the topics at hand, knowing how sensitive it is for people/couples.
Describe the costs associated with your care under Michael Alper at Boston IVF.
Office did not take my insurance, so we had to pay $200 out of pocket every time we saw the doctor.
10
Doctor
Michael Alper
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Boston IVF
South Portland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
10
Age 30
3 Fertility Medications
PCOS
Other
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I was diagnosed with pcos and hypothyroidism [by Dr. Berger]. He first wanted to treat that and I am starting to feel better with treatment. Next we did HSG dye test, I had no blockages. Dr. Berger wanted to do medicated assisted IUI but I decided to do Letrozole with timed intercourse first...He was very personal and knowledgeable. Went over everything and was extremely patient with all the questions we had. And he was able to diagnose and help me with what I had been struggling with for over a year.
They [nurses at Boston IVF] go above and beyond of their duties. They have been patient and gentle through the hard times and all the many questions I have and also they do not mind if I have to call several times a day. They are very smart and organized. I don’t have enough good things to say about them...With certain blood and test results I’ve had to call them to get the results.... The financial department has been great working with my husband and me. Medication assisted IUI cost $1050 that we did pay and they called us to let us know that they have a military discount. Which was a blessing to hear with Tri care not covering our next step
How was your experience with Brian Berger at Boston IVF?
I have nothing negative to say about Dr. Berger. I was very impressed at how smart and knowledgeable he was and how quickly he was to diagnose me and start treatment for me to start feeling better and to start fertility treatment. He was also kind, gentle and patient with both my husband and me.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Try your best to stay relaxed. Be organized and be ready to ask all the questions.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
He was very personal and knowledgeable. Went over everything and was extremely patient with all the questions we had. And he was able to diagnose and help me with what I had been struggling with for over a year.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
I was diagnosed with pcos and hypothyroidism. He first wanted to treat that and I am starting to feel better with treatment. Next we did HSG dye test, I had no blockages. Dr. Berger wanted to do medicated assisted IUI but I decided to do Letrozole with timed intercourse first because of insurance purposes and Dr. Berger was fine with that. Unfortunately it did not work so we will be moving on with IUI for this next cycle.
Describe your experience with the nursing staff at Boston IVF.
I am completely blown away by Dr.Bergers nursing staff! They go above and beyond of their duties. They have been patient and gentle through the hard times and all the many questions I have and also they do not mind if I have to call several times a day. They are very smart and organized. I don’t have enough good things to say about them.
Describe your experience with Boston IVF.
So far I do not have anything negative to say. I’m impressed with the technology, the doctors and the entire staff. I’ve only experienced strength as of right now and not weaknesses. I would let any new patient know that they can rest easy being in their care. Yes, come prepared with questions and be ready to advocate for yourself but know they will listen and ready to help you.
Describe the costs associated with your care under Brian Berger at Boston IVF.
So far insurance has covered treatment. We are getting ready for IUI which insurance will not cover. The financial department has been great working with my husband and me. Medication assisted IUI cost $1050 that we did pay and they called us to let us know that they have a military discount. Which was a blessing to hear with Tri care not covering our next step.
What specific things went wrong at Boston IVF?
  • Failed to call with results
Describe the specific things that went wrong at Boston IVF.
With certain blood and test results I’ve had to call them to get the results.
10
Doctor
Brian Berger
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF
Cape Cod
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
10
9
Age 32 - 33
3 IUI
Anovulation
PCOS
Other
Income $50K - $99K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
I adore Dr. Brian Berger but feel that he is so busy, sometimes I dealt a lot with the nurses opposed to him... One issue I was disappointed about was after 3 unsuccessful iui's, we went in for our consult for IVF and to begin the process. We were told then that my BMI was too high and I would need to lose 40 pounds to proceed. I was angry because I had been seeing him for almost a year at that point and was never told this information or I would have already worked at losing weight.
Nurses were great [at Boston IVF]! I did have 1 or 2 who were not so friendly. And after a failed iui, did not have much compassion when they called to tell me of my negative blood test. The nurses also perform the iui's and 1 of them was horrific. She started with the largest speculum and the whole procedure was incredibly uncomfortable. My most favorite nurse was Melissa Craig. She is a saint and was always so wonderful.
How was your experience with Brian Berger at Boston IVF?
Brian Berger is a wonderful doctor. I always trusted him and had faith that he would help us have a child. One issue I was disappointed about was after 3 unsuccessful iui's, we went in for our consult for IVF and to begin the process. We were told then that my BMI was too high and I would need to lose 40 pounds to proceed. I was angry because I had been seeing him for almost a year at that point and was never told this information or I would have already worked at losing weight.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Ask questions. And ask about future plans so you are prepared.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
I adore Dr. Brian Berger but feel that he is so busy, sometimes I dealt a lot with the nurses opposed to him.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
All 3 iui's I started on letrozole cycle days 3-7. Ultrasound and blood started on day 12 and hug trigger shot when my follicles were 18mm+.
Describe your experience with the nursing staff at Boston IVF.
Nurses were great! I did have 1 or 2 who were not so friendly. And after a failed iui, did not have much compassion when they called to tell me of my negative blood test. The nurses also perform the iui's and 1 of them was horrific. She started with the largest speculum and the whole procedure was incredibly uncomfortable. My most favorite nurse was Melissa Craig. She is a saint and was always so wonderful.
Describe your experience with Boston IVF.
Better communication. More providers at the south shore center so the wait isn't so long. And just being more straightforward with information. If a patient is overweight, make sure it it communicated that they have a BMI requirement.
What specific things went wrong at Boston IVF?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Boston IVF.
Med refill took 4 days to be called into pharmacy. Wasn't told about the BMI requirement with anesthesia dept.
10
Doctor
Brian Berger
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Boston IVF
South Shore
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
10
10
Age 32 - 34
8 IUI
Donor Sperm
Male Factor
PCOS
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
My husband and I always left each consultation with dr A [Michael Alper] feeling much more positive and informed. He provided detailed insight on why cycles may have failed and why he's making the changes to the process he was making.... The first procedure was a natural IUI (no hormones). This was before we knew how messed up my natural cycles where. After that first cycle, we had ultrasound and blood test monitoring for each cycle to determine the best time for IUI. In addition to that, we also used ovadril shots for triggering and meds to keep my periods regular.
The entire staff at BIVF is caring, compassionate, and invested in each patient's process. Each time I would go in for an IUI, the nurse would take the time to explain the results of the sperm analysis and also wish me the best of luck. When they called to provide the negative results, you could also hear the pain in their voices. It meant a lot knowing they cared so much... One weakness is the billing. It's tough to gain clear understanding on how pieces of the process are billed to insurance or need to be out of pocket.
How was your experience with Michael Alper at Boston IVF?
My husband and I always left each consultation with dr A feeling much more positive and informed. He provided detailed insight on why cycles may have failed and why he's making the changes to the process he was making.
What's one piece of advice would you give a prospective patient of Michael Alper at Boston IVF?
Do research prior to the first meeting and bring your questions written down. There is so much information being provided. It's good to have a way to document it during the meeting.
During treatment, were you treated like a number or a human with Michael Alper at Boston IVF?
Dr A provides very clear information and does not sugar coat. He also understands the emotional rollercoaster aspect involved with these treatments.
Describe the protocols Michael Alper used in your cycles at Boston IVF and their degree of success.
The first procedure was a natural IUI (no hormones). This was before we knew how messed up my natural cycles where. After that first cycle, we had ultrasound and blood test monitoring for each cycle to determine the best time for IUI. In addition to that, we also used ovadril shots for triggering and meds to keep my periods regular.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Tammy)
The entire staff at BIVF is caring, compassionate, and invested in each patient's process. Each time I would go in for an IUI, the nurse would take the time to explain the results of the sperm analysis and also wish me the best of luck. When they called to provide the negative results, you could also hear the pain in their voices. It meant a lot knowing they cared so much
Describe your experience with Boston IVF.
The strengths are the staff. All staff are kind, caring and extremely knowledgeable. One weakness is the billing. It's tough to gain clear understanding on how pieces of the process are billed to insurance or need to be out of pocket.
Describe the costs associated with your care under Michael Alper at Boston IVF.
Costs surrounding consultations, blood work, ultrasounds, genetic testing, diagnostic procedures, and IUI procedures.
10
Doctor
Michael Alper
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF
South Portland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015 - 2018, Successful
10
10
Age 29 - 32
2 IUI
1 IVF
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
For my fresh cycle we chose to put 2 embryos in, the result was my daughter...Dr. Berger asked how many babies we want for this pregnancy, we responded with 1, and he said that's our answer! I really liked how he very simply helped us make such an important decision...I felt that he really has such a passion for what he does, so during his care I was blown away by how everything went.
I think everyone at this clinic [Boston IVF] has been super positive, helpful and kind. I also love that they have the Domar center and offer so much that helps during your treatment, like acupuncture...but it was definitely worth it for the care you receive. I would honestly say that the doctors, nurses and staff here are the equivalent to Disney employees, everyone is so nice to you!...I love how this entire clinic, with all their different locations, works as one giant team. I felt very taken Care of, even when I didn't necessarily know the doctor or nurse who was caring for me during a certain procedure.
How was your experience with Brian Berger at Boston IVF?
Dr. Berger has been very direct and to the point about my treatment and expectations. I have always felt that I was in good hands and that he was in full control over how my cycle turned out. In the times that I showed concern or was nervous about a procedure he really spoke to me like a human and not a doctor, which was such a comfort. In a consultation I had recently with him, after having my daughter and going back for a frozen transfer I told him that what I experienced with my IVF cycle went so much easier than I had anticipated and it was because of him that it went so well. I did wish that I could see my doctor more for procedures, instead of sometimes having all different doctors, but at the same time I knew dr. Berger was in full control of my cycle and I felt so comfortable with everyone at Boston IVF. Dr. Berger always stresses excellence in his field and the importance of keeping up with what is best for his patients treatments, so I knew that he would never let me in the hands of a colleague that wouldn't be equally excellent to execute his plans. This really spoke volumes in the amount of trust I put in him for my care, and how pleased I was with the results.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
I would tell a prospective patient that it's important to get all your information and ask all your questions during your consultation, you won't necessarily get the chance to see him or talk to him again during your cycle. It's important to trust what he wants to do to help you.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
I felt that he really has such a passion for what he does, so during his care I was blown away by how everything went. After having my daughter, my husband and I went back for a consultation to do a frozen embryo transfer and he was so happy to see us and see that we had success. We had a very nice conversation while also being down to business to make sure we have success for our family again. We couldn't be happier!
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
I can't remember with my IVF cycle what the specifics were, I am currently doing a frozen transfer and my protocol so far is to take letrozole cycle days 3-7, then blood work/ ultrasound cycle day 10. I will be taking ovidrel, edomitrine, doxicycline, and methylprednisolon
Describe your experience with the nursing staff at Boston IVF.
The nursing staff has always been very organized and very easy to talk to. I really appreciate how they handle your cycle and how they communicate what needs to be done. They have always been very quick to get things done for you also.
Describe your experience with Boston IVF.
I love how this entire clinic, with all their different locations, works as one giant team. I felt very taken Care of, even when I didn't necessarily know the doctor or nurse who was caring for me during a certain procedure. I found that it was nice at times that you had to call and leave voicemails, that way you always got the exact and correct answers you needed, although sometimes you just want to call and get through to someone so you don't have to wait for a phone call, but that's just sometimes in my opinion. I think everyone at this clinic has been super positive, helpful and kind. I also love that they have the Domar center and offer so much that helps during your treatment, like acupuncture. The worst part was the commute during rush hour to get to appointments, but it was definitely worth it for the care you receive. I would honestly say that the doctors, nurses and staff here are the equivalent to Disney employees, everyone is so nice to you!
Describe the costs associated with your care under Brian Berger at Boston IVF.
My fresh cycle I was on different insurance so more of my drugs were covered. For my frozen transfer, I'm finding the cost of my medication more expensive due to my current insurance.
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
For my fresh cycle we chose to put 2 embryos in, the result was my daughter. Going back for a frozen transfer we were not sure what to do, how many embryos. Dr. Berger asked how many babies we want for this pregnancy, we responded with 1, and he said that's our answer! I really liked how he very simply helped us make such an important decision
10
Doctor
Brian Berger
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF
South Shore
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unknown Success
10
10
Age 27 - 28
3 Fertility Medications
Recurrent Pregnancy Loss
Other
Other
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr.Luzzo put her all into our situation. She was the first doctor to diagnose the reason for my pregnancy loss while other doctors did not even do the proper testing. She makes us feel comfortable and we trust in her. ... Dr. Luzzo is caring and sympathetic. ... Even when it came down to insurance issues she put her all into figuring it out for us. She has made our experience so far more comfortable.
The clinic [Boston IVF] is comfortable and the staff is friendly. Sometimes getting in for an appointment can be difficult if you have a busy schedule. The office is a bit far for me but are good about emailing me order to have bloodwork at a closer lab. ... There was only one case where they forgot to send the prescription to the phatmacy for me. ... Sometimes I feel her nurse can come off insensitive.
How was your experience with Kerri Luzzo at Boston IVF?
Dr. Luzzo is caring and sympathetic. She made us feel like she was doing all that she could do help our situation. Even when it came down to insurance issues she put her all into figuring it out for us. She has made our experience so far more comfortable.
What's one piece of advice would you give a prospective patient of Kerri Luzzo at Boston IVF?
My advice would be to always keep an open mind and be patient. Our news was not what we wanted to hear but we put our trust in Dr.Luzzo and we feel she will hive us the end result we are looking for.
During treatment, were you treated like a number or a human with Kerri Luzzo at Boston IVF?
Dr.Luzzo put her all into our situation. She was the first doctor to diagnose the reason for my pregnancy loss while other doctors did not even do the proper testing. She makes us feel comfortable and we trust in her.
Describe the protocols Kerri Luzzo used in your cycles at Boston IVF and their degree of success.
I have a uterine anomaly which has caused reoccurrent pregnancy loss. Dr.Luzzo has consulted with other doctors on the team regarding my situation. Our next step is to have surgery to repair the uterus and remove scar tissue and then start our IVF cycle.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Wendy)
Sometimes I feel her nurse can come off insensitive. You can sometimes tell she is busy and I feel sometimes like I'm bothering her.
Describe your experience with Boston IVF.
The clinic is comfortable and the staff is friendly. Sometimes getting in for an appointment can be difficult if you have a busy schedule. The office is a bit far for me but are good about emailing me order to have bloodwork at a closer lab. The atmosphere of the office is very comfortable.
Describe the costs associated with your care under Kerri Luzzo at Boston IVF.
Pgs testing will cost us around $3500. IVF is covered with a $125 copay. I've had 2 uterine surgeries with a $125 copay each. I will also have copays for the medications associated with IVF
Describe Kerri Luzzo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
She recommended single embryo transfer due to our high risk situation.
What specific things went wrong at Boston IVF?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Boston IVF.
There was only one case where they forgot to send the prescription to the phatmacy for me.
10
Doctor
Kerri Luzzo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF
Providence
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Successful
10
10
Age 31
Endometriosis
Tubal Blockage
Other
Income $0 - $49K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
I had a lot of tests with her [Dr. Kerri Luzzo] regarding my endometriosis and she put me on birth control and ordered all My hormones. I do not know the specifics but i could get them. She performed a surgery to prep me for hormones and egg retrieval To clean out my endo. However just at the 2 week mark of my birth control i got the call to set up an appointment to go over dosages and how to administrate them and my husband also got the news his company was bought out and our new insurance would start. Well dr luzzo did everything she could to find out if my new insurance would cover it .
They [Boston IVF- Providence] have a lot of locations in the area. They even do satellite offices to make is easier for patients . It’s always clean and well Staffed . I always felt like if i called they were helpful in getting me the right information or the right person. They have a central Location for procedures in Waltham and it’s super clean and well organized. They run t like a well Oiled machine. I can’t recommend this enough and my dr
How was your experience with Kerri Luzzo at Boston IVF?
She is caring and passionate about her job. She truly treats each patient with respect and importance. She wants to help you have a family just as much as you want one. She’s honest and kind. She is accommodating to patients needs and fears and reassure you Along the way. She answered all my questions and had a plan set in place but was flexiable when things came up.
What's one piece of advice would you give a prospective patient of Kerri Luzzo at Boston IVF?
Be honest and open so she can treat you property .
During treatment, were you treated like a number or a human with Kerri Luzzo at Boston IVF?
They entire office staff is welcoming and caring . After a few appointment they would say hi by names to all the patients walking i . They never made it uncomfortable. Dr luzzo was warm and supportive during all our convos. They worked hard to work with my insurance!
Describe the protocols Kerri Luzzo used in your cycles at Boston IVF and their degree of success.
I had a lot of tests with her regarding my endometriosis and she put me on birth control and ordered all My hormones. I do not know the specifics but i could get them. She performed a surgery to prep me for hormones and egg retrieval To clean out my endo. However just at the 2 week mark of my birth control i got the call to set up an appointment to go over dosages and how to administrate them and my husband also got the news his company was bought out and our new insurance would start. Well dr luzzo did everything she could to find out if my new insurance would cover it . She was hopeful that it would ordered my medication had me continue my appointments and knew i was ready to start. I had all my dates lined up for injections ultra sounds etc . Within days my entire world turned when i found out my husbands insurance did not cover a single thing in IVF and we would have to pay out of pocket. I was at a stop sign in our journey and could not move forward for financial reasons. Dr luzzo checked in on me and was very compassionate about the situation and even offered all different options for payment.
Describe your experience with the nursing staff at Boston IVF.
Caring and welcoming after a few appointments they remembered your name and always made you feel Comfortable .
Describe your experience with Boston IVF.
They have a lot of locations in the area. They even do satellite offices to make is easier for patients . It’s always clean and well Staffed . I always felt like if i called they were helpful in getting me the right information or the right person. They have a central Location for procedures in Waltham and it’s super clean and well organized. They run t like a well Oiled machine. I can’t recommend this enough and my dr
Describe the costs associated with your care under Kerri Luzzo at Boston IVF.
My insurance paid 100 percent
What specific things went wrong at Boston IVF?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Boston IVF.
I hadn’t to call and remind them 2x to send my paper work over to. I had switched drs from Dr Pauli to dr luzzo .
10
Doctor
Kerri Luzzo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF
Providence
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
10
10
Age 24 - 27
1 IVF
Male Factor
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Sneeringer has] Excellent bed side manner, very understanding and knowledgeable. Takes her time to address any issues or concerns. Does not make you feel rushed and is empathetic to your specific situation...Willingness to be available to discuss any issues/concerns. Quick to respond to emails and phone calls...Patient when your acting crazy on IVF meds. Kind and caring. Most importantly, created protocols that resulted in 2 ivf cycles and 2 healthy baby boys. I am forever grateful.
[Nurses at Boston IVF are] Always available, prompt via phone and email, understanding and patient, excellent bed side manner, easy to talk to/good communication, personable, kind, caring and knowledgeable. Takes the time to make sure you understand everything...It was relatively quick. I was usually seen immediately...Easy to make an appt however sometimes they have booked up in advance. The staff is great about calling if there has been a cancellation. The environment is modern, welcoming and clean. All front desk and registration staff are really friendly.
How was your experience with Rita Sneeringer at Boston IVF?
Exceptional bed side manner. Willingness to be available to discuss any issues/concerns. Quick to respond to emails and phone calls. Empathetic to my situation. Understanding and knowledgeable. Patient when your acting crazy on IVF meds. Kind and caring. Most importantly, created protocols that resulted in 2 ivf cycles and 2 healthy baby boys. I am forever grateful.
What's one piece of advice would you give a prospective patient of Rita Sneeringer at Boston IVF?
Don’t wait any longer! The answers you’re seeking are with her!
During treatment, were you treated like a number or a human with Rita Sneeringer at Boston IVF?
Excellent bed side manner, very understanding and knowledgeable. Takes her time to address any issues or concerns. Does not make you feel rushed and is empathetic to your specific situation.
Describe the protocols Rita Sneeringer used in your cycles at Boston IVF and their degree of success.
Ivf fresh cycle: injectables: gonal f, ganirelix, ovidrel and crinone progesterone. FET cycle: estrace, estrogen patches and crinone.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Megan )
Always available, prompt via phone and email, understanding and patient, excellent bed side manner, easy to talk to/good communication, personable, kind, caring and knowledgeable. Takes the time to make sure you understand everything.
Describe your experience with Boston IVF.
Easy to make an appt however sometimes they have booked up in advance. The staff is great about calling if there has been a cancellation. The environment is modern, welcoming and clean. All front desk and registration staff are really friendly.
Describe your experience with your monitoring appointments at Boston IVF.
It was relatively quick. I was usually seen immediately.
Describe the costs associated with your care under Rita Sneeringer at Boston IVF.
It was covered by insurance. I had to pay a copay at each visit and for medications.
Describe Rita Sneeringer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
I had a mu
10
Doctor
Rita Sneeringer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF
Waltham
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
10
9
Age 34 - 36
2 IVF
Male Factor
European
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr Lannon is a thoughtful, caring and compassionate. He is understanding of the struggles patients undergo. He is thoughtful in his approach and adjusts treatment courses as necessary using the most up to date research available ... He takes time to review results and get them to you as quickly as possible ... He presents you with all the options but ultimately you have to make the decisions that are best for you
I was told my lining was thick enough to move forward for embryo transfer when it was not by a nurse who was not my primary. I was given a lab slip and follow up instructions before an embryo transfer that were another patients ... If my [Boston IVF] primary nurse is unavailable sometimes I feel like I’m getting juggled around. After hours help has been difficult on a few occasions to receive. I was given insensitive information by a doctor that wasn’t my own when I called concerned with pregnancy symptoms ...
How was your experience with Benjamin Lannon at Boston IVF?
Dr Lannon is a thoughtful, caring and compassionate. He is understanding of the struggles patients undergo. He is thoughtful in his approach and adjusts treatment courses as necessary using the most up to date research available
What's one piece of advice would you give a prospective patient of Benjamin Lannon at Boston IVF?
He presents you with all the options but ultimately you have to make the decisions that are best for you
During treatment, were you treated like a number or a human with Benjamin Lannon at Boston IVF?
Dr Lannon is compassionate and caring. He takes time to review results and get them to you as quickly as possible
Describe the protocols Benjamin Lannon used in your cycles at Boston IVF and their degree of success.
Antagonist protocol
Describe your experience with Boston IVF.
If my primary nurse is unavailable sometimes I feel like I’m getting juggled around. After hours help has been difficult on a few occasions to receive. I was given insensitive information by a doctor that wasn’t my own when I called concerned with pregnancy symptoms
Describe the costs associated with your care under Benjamin Lannon at Boston IVF.
$7750 IVF, $3850 PGS, $2500 icsi
Describe Benjamin Lannon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
eSET used in both cases
What specific things went wrong at Boston IVF?
  • Provided conflicting information
Describe the specific things that went wrong at Boston IVF.
I was told my lining was thick enough to move forward for embryo transfer when it was not by a nurse who was not my primary. I was given a lab slip and follow up instructions before an embryo transfer that were another patients
10
Doctor
Benjamin Lannon
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Boston IVF
South Portland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
10
Age 43
1 IUI
1 Egg Freezing
Ashkenazi Jewish
Income $0 - $49K
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Berger] tailored plans to my needs even though some aspects were not typically recommended. He went way above and beyond what I expect from a doctor with his time to make sure I was comfortable...He used an aggressive approach to stimulating my ovaries because I am older and wanted to freeze eggs...He is easy to talk to, thinks critically, has enormous amount of experience, cares about his patients truly, very attentive. He is skilled. He talked to me about decisions so that I could participate and so that I was comfortable.
Paid for egg freezing out of pocket [at Boston IVF]. Reasonable cost compared to others...I liked the flexibility of having many offices throughout the Boston area. The staff love their job and it shows in how they treat patients. The technicians seemed skilled at their job and were very pleasant. There isn't continuity in who you'll see from time to time, but that didn't bother me...[nurses were] Super responsive, kind, patient.
How was your experience with Brian Berger at Boston IVF?
He is easy to talk to, thinks critically, has enormous amount of experience, cares about his patients truly, very attentive. He is skilled. He talked to me about decisions so that I could participate and so that I was comfortable.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
He tailored plans to my needs even though some aspects were not typically recommended. He went way above and beyond what I expect from a doctor with his time to make sure I was comfortable.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
He used an aggressive approach to stimulating my ovaries because I am older and wanted to freeze eggs.
Describe your experience with the nursing staff at Boston IVF.
Super responsive, kind, patient.
Describe your experience with Boston IVF.
I liked the flexibility of having many offices throughout the Boston area. The staff love their job and it shows in how they treat patients. The technicians seemed skilled at their job and were very pleasant. There isn't continuity in who you'll see from time to time, but that didn't bother me.
Describe the costs associated with your care under Brian Berger at Boston IVF.
Paid for egg freezing out of pocket. Reasonable cost compared to others
10
Doctor
Brian Berger
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF
South Shore
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Successful
9
9
Age 31 - 32
2 IVF
Uterine Fibroids
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Lannon is a great doctor, who has helped my husband and I through some really hard times with IVF. ... IVF procedure because it was th best outcome for us given my history or adolescent cancer . ... He has always had the best for us giving us different ways of doing procedures and giving hope. I am thankful for Dr. Lannon for never giving up on me and always reassuring me that there is always hope in IVF. ... He was kind and had our best interest at heart for every cycle we went through even though we have had numerous losses
Very organized, friendly and compassionate. Always returning your phone call in a timely fashion. The [Boston IVF] reception area was welcoming. Always asking how you are doing as a person and accepting of where you are at that moment. ... [Nursing Staff] Amazing!! So nice and compassionate and always willing to answer any questions you have! ... [Cost of Treatment] 7,000 ...
How was your experience with Benjamin Lannon at Boston IVF?
Dr. Lannon is a great doctor, who has helped my husband and I through some really hard times with IVF. He has always had the best for us giving us different ways of doing procedures and giving hope. I am thankful for Dr. Lannon for never giving up on me and always reassuring me that there is always hope in IVF.
What's one piece of advice would you give a prospective patient of Benjamin Lannon at Boston IVF?
Be open and honest.
During treatment, were you treated like a number or a human with Benjamin Lannon at Boston IVF?
He was kind and had our best interest at heart for every cycle we went through even though we have had numerous losses
Describe the protocols Benjamin Lannon used in your cycles at Boston IVF and their degree of success.
IVF procedure because it was th best outcome for us given my history or adolescent cancer .
Describe your experience with the nursing staff at Boston IVF.
Amazing!! So nice and compassionate and always willing to answer any questions you have!
Describe your experience with Boston IVF.
Very organized, friendly and compassionate. Always returning your phone call in a timely fashion. The reception area was welcoming. Always asking how you are doing as a person and accepting of where you are at that moment.
Describe the costs associated with your care under Benjamin Lannon at Boston IVF.
7,000
9
Doctor
Benjamin Lannon
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Boston IVF
South Portland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Successful
10
10
Age 26 - 27
3 IUI
1 IVF
Unexplained
Prefer not to answer
Income $50K - $99K
Teacher
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Lannon] was phenomenal. Made us feel so much at ease. We actually named our son Benjamin. He went above and beyond and really connected with us. Well worth the four and a half hour drive. Never left a doctor appointment feeling sad Or sorry, always hopeful ... He is by far the most genuine doctor we ever saw. He gave us hope ...
Super friendly staff [Boston IVF], many locations, nice office. Understanding of needs and wants, works hard to provide quality care and getting patients in in a timely manner. The whole office is extremely understanding and kind, felt like they really took the time to get to know us ... I believe IUI ran about $1300.00 per. IVF was 8300 plus medications. ... The entire staff was amazing. They worked with us and our long commute. Communicated regularly with us and so helpful
How was your experience with Benjamin Lannon at Boston IVF?
He was phenomenal. Made us feel so much at ease. We actually named our son Benjamin. He went above and beyond and really connected with us. Well worth the four and a half hour drive. Never left a doctor appointment feeling sad Or sorry, always hopeful
What's one piece of advice would you give a prospective patient of Benjamin Lannon at Boston IVF?
Call sooner than later, don’t wait. He can help
During treatment, were you treated like a number or a human with Benjamin Lannon at Boston IVF?
He is by far the most genuine doctor we ever saw. He gave us hope
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Amy )
The entire staff was amazing. They worked with us and our long commute. Communicated regularly with us and so helpful
Describe your experience with Boston IVF.
Super friendly staff, many locations, nice office. Understanding of needs and wants, works hard to provide quality care and getting patients in in a timely manner. The whole office is extremely understanding and kind, felt like they really took the time to get to know us
Describe the costs associated with your care under Benjamin Lannon at Boston IVF.
I believe IUI ran about $1300.00 per. IVF was 8300 plus medications.
10
Doctor
Benjamin Lannon
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF
South Portland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Consult
10
10
Age 28
IVF
European
Other
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Lannon] was very informative and really took the time to listen ti what i had to say and my concerns. ... He was verg nice. Only had him for a consultation so far. But i am looking forward to moving onword if I can manage to get the funds to proceed with my surgery. I cannot waite. He listened to everything I had to say. ...
They [Boston IVF] were all very friendly. They all took the time to make sure I was comfortable and to make sure that all of my Questions were answered. They wanted to make sure I had the best experience possible. And hopefully i will get to have my surgery with ben if god forbid i get the money too. ... am looking forward to moving onword if I can manage to get the funds to proceed with my surgery.
How was your experience with Benjamin Lannon at Boston IVF?
He was verg nice. Only had him for a consultation so far. But i am looking forward to moving onword if I can manage to get the funds to proceed with my surgery. I cannot waite. He listened to everything I had to say.
What's one piece of advice would you give a prospective patient of Benjamin Lannon at Boston IVF?
Just be your self
During treatment, were you treated like a number or a human with Benjamin Lannon at Boston IVF?
He was very informative and really took the time to listen ti what i had to say and my concerns.
Describe the protocols Benjamin Lannon used in your cycles at Boston IVF and their degree of success.
Idk
Describe your experience with Boston IVF.
They were all very friendly. They all took the time to make sure I was comfortable and to make sure that all of my Questions were answered. They wanted to make sure I had the best experience possible. And hopefully i will get to have my surgery with ben if god forbid i get the money too.
Describe the costs associated with your care under Benjamin Lannon at Boston IVF.
Expensive
10
Doctor
Benjamin Lannon
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF
South Portland
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources