Rated 8.4
Strongly recommend: 65%Neutral: 20%Don't recommend: 15%8.4
65% strongly recommend
277 reviews
Operations
8.8
8.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.5
8.5
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.9
7.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.6
8.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.9
7.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
7,561
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
21 doctors work here
8.1
Average Doctor Score
Merle Berger
Boston IVF
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
Nina Resetkova
Boston IVF
76% strongly recommend
6 Reviews
Rated 9.5
Strongly recommend: 76%Neutral: 24%9.5
Samuel Pauli
Boston IVF
75% strongly recommend
31 Reviews
Rated 9.3
Strongly recommend: 75%Neutral: 25%9.3
Rita Sneeringer
Boston IVF
84% strongly recommend
24 Reviews
Rated 9.1
Strongly recommend: 84%Neutral: 8%Don't recommend: 8%9.1
Sandy Li
Boston IVF
82% strongly recommend
3 Reviews
Rated 8.8
Strongly recommend: 82%Don't recommend: 18%8.8
Brian Berger
Boston IVF
59% strongly recommend
36 Reviews
Rated 8.6
Strongly recommend: 59%Neutral: 32%Don't recommend: 10%8.6
Benjamin Lannon
Boston IVF - The Maine Center
59% strongly recommend
32 Reviews
Rated 8.5
Strongly recommend: 59%Neutral: 37%Don't recommend: 5%8.5
Lauren Murphy
Boston IVF
49% strongly recommend
4 Reviews
Rated 8.3
Strongly recommend: 49%Neutral: 34%Don't recommend: 17%8.3
Alan S. Penzias
Boston IVF
57% strongly recommend
21 Reviews
Rated 8.2
Strongly recommend: 57%Neutral: 34%Don't recommend: 8%8.2
Gary Frishman
Boston IVF
38% strongly recommend
7 Reviews
Rated 8.2
Strongly recommend: 38%Neutral: 46%Don't recommend: 15%8.2
Kristen Wright
Boston IVF
42% strongly recommend
18 Reviews
Rated 8
Strongly recommend: 42%Neutral: 40%Don't recommend: 18%8
David Ryley
Boston IVF
65% strongly recommend
33 Reviews
Rated 7.9
Strongly recommend: 65%Neutral: 7%Don't recommend: 28%7.9
Kim L. Thornton
Boston IVF
50% strongly recommend
11 Reviews
Rated 7.7
Strongly recommend: 50%Neutral: 31%Don't recommend: 19%7.7
Thomas Toth
Boston IVF
33% strongly recommend
2 Reviews
Rated 7.7
Strongly recommend: 33%Neutral: 67%7.7
Steven Bayer
Boston IVF
64% strongly recommend
13 Reviews
Rated 7.6
Strongly recommend: 64%Neutral: 16%Don't recommend: 20%7.6
Samuel Pang
Boston IVF
39% strongly recommend
11 Reviews
Rated 7.6
Strongly recommend: 39%Neutral: 44%Don't recommend: 17%7.6
Carla DiGirolamo
Boston IVF
29% strongly recommend
16 Reviews
Rated 7.2
Strongly recommend: 29%Neutral: 50%Don't recommend: 21%7.2
Kerri Luzzo
Boston IVF
55% strongly recommend
22 Reviews
Rated 7.1
Strongly recommend: 55%Neutral: 18%Don't recommend: 27%7.1
Grace Lee
Harvard Vanguard
37% strongly recommend
16 Reviews
Rated 6.4
Strongly recommend: 37%Neutral: 30%Don't recommend: 33%6.4
Michael Alper
Boston IVF
8% strongly recommend
13 Reviews
Rated 6
Strongly recommend: 8%Neutral: 38%Don't recommend: 53%6
Stephen Lazarou
Boston IVF
strongly recommend
0 Reviews
Rated
Show 17 more

This clinic has 25 offices

Boston
800 Washington St
Boston, MA 02111
888 300-2483
Brighton
736 Cambridge Street
Boston, MA 02135
888 300-2483
Brookline
1 Brookline Place
Brookline, MA 02445
(617) 735-9000
Cambridge
330 Mt Auburn St
Cambridge, MA 02138
888 300-2483
Cape Cod
134 Ansel Hallett Road
West Yarmouth, MA 02673
(617) 793-1100
Danvers
480 Maple Street
Danvers, MA 01923
(888) 300-2483
Downtown Boston
One Liberty Square
Boston, MA 02109
857-244-6750
Foxboro
18 Washington Street
Foxboro, MA 02035
(401) 369-7822
Framingham
115 Lincoln Street
Framingham, MA 01702
888 300-2483
Gloucester
298 Washington Street
Gloucester, MA 01930
800 858-4832
Lexington
One Forbes Road
Lexington, MA 02421
800 858-4832
Middletown
850 Aquidneck Road
Middletown, RI 02842
401.369.7822
Milford
14 Prospect Street
Milford, MA 01757
(888) 300-2483
Nantucket
57 Prospect Street
Nantucket, MA 02554
(888) 300-2483
North Chelmsford
10 Research Place
North Chelmsford, MA 01863
800 858-4832
North Dartmouth
531 Faunce Corner Road
North Dartmouth, MA 02747
800 858-4832
Providence
49 Seekonk Street
Providence, RI 02906
401.369.7822
Quincy
2300 Crown Colony Drive
Quincy, MA 02169
800 858-4832
Raynham
675 Paramount Drive
Raynham, MA 02767
800 858-4832
Rye
1245 Washington Road
Rye, NH 03870
(877) 858-2483
South Shore
2300 Crown Colony Drive
Quincy, MA 02169
(617) 793-1100
Stoneham
2 Main Street
Stoneham, MA 02180
(888) 300-2483
Waltham
130 Second Avenue
Waltham, MA 02451
(781) 434-6500
Westborough
Four Bellows Road
Westborough, MA 01580
800 858-4832
Worcester
338 Plantation Street
Worcester, MA 01605
(508) 751-8050
Show 23 more

182 patient reviews filtered by:

Clear Filters
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
10
Age 30
3 Fertility Medications
PCOS
Other
Income $0 - $49K
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I was diagnosed with pcos and hypothyroidism [by Dr. Berger]. He first wanted to treat that and I am starting to feel better with treatment. Next we did HSG dye test, I had no blockages. Dr. Berger wanted to do medicated assisted IUI but I decided to do Letrozole with timed intercourse first...He was very personal and knowledgeable. Went over everything and was extremely patient with all the questions we had. And he was able to diagnose and help me with what I had been struggling with for over a year.
They [nurses at Boston IVF] go above and beyond of their duties. They have been patient and gentle through the hard times and all the many questions I have and also they do not mind if I have to call several times a day. They are very smart and organized. I don’t have enough good things to say about them...With certain blood and test results I’ve had to call them to get the results.... The financial department has been great working with my husband and me. Medication assisted IUI cost $1050 that we did pay and they called us to let us know that they have a military discount. Which was a blessing to hear with Tri care not covering our next step
How was your experience with Brian Berger at Boston IVF?
I have nothing negative to say about Dr. Berger. I was very impressed at how smart and knowledgeable he was and how quickly he was to diagnose me and start treatment for me to start feeling better and to start fertility treatment. He was also kind, gentle and patient with both my husband and me.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Try your best to stay relaxed. Be organized and be ready to ask all the questions.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
He was very personal and knowledgeable. Went over everything and was extremely patient with all the questions we had. And he was able to diagnose and help me with what I had been struggling with for over a year.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
I was diagnosed with pcos and hypothyroidism. He first wanted to treat that and I am starting to feel better with treatment. Next we did HSG dye test, I had no blockages. Dr. Berger wanted to do medicated assisted IUI but I decided to do Letrozole with timed intercourse first because of insurance purposes and Dr. Berger was fine with that. Unfortunately it did not work so we will be moving on with IUI for this next cycle.
Describe your experience with the nursing staff at Boston IVF.
I am completely blown away by Dr.Bergers nursing staff! They go above and beyond of their duties. They have been patient and gentle through the hard times and all the many questions I have and also they do not mind if I have to call several times a day. They are very smart and organized. I don’t have enough good things to say about them.
Describe your experience with Boston IVF.
So far I do not have anything negative to say. I’m impressed with the technology, the doctors and the entire staff. I’ve only experienced strength as of right now and not weaknesses. I would let any new patient know that they can rest easy being in their care. Yes, come prepared with questions and be ready to advocate for yourself but know they will listen and ready to help you.
Describe the costs associated with your care under Brian Berger at Boston IVF.
So far insurance has covered treatment. We are getting ready for IUI which insurance will not cover. The financial department has been great working with my husband and me. Medication assisted IUI cost $1050 that we did pay and they called us to let us know that they have a military discount. Which was a blessing to hear with Tri care not covering our next step.
What specific things went wrong at Boston IVF?
  • Failed to call with results
Describe the specific things that went wrong at Boston IVF.
With certain blood and test results I’ve had to call them to get the results.
10
Doctor
Brian Berger
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF
Cape Cod
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
10
9
Age 32 - 33
3 IUI
Anovulation
PCOS
Other
Income $50K - $99K
Operations
Strongly Recommends
Strongly Recommends
Unsuccessful
I adore Dr. Brian Berger but feel that he is so busy, sometimes I dealt a lot with the nurses opposed to him... One issue I was disappointed about was after 3 unsuccessful iui's, we went in for our consult for IVF and to begin the process. We were told then that my BMI was too high and I would need to lose 40 pounds to proceed. I was angry because I had been seeing him for almost a year at that point and was never told this information or I would have already worked at losing weight.
Nurses were great [at Boston IVF]! I did have 1 or 2 who were not so friendly. And after a failed iui, did not have much compassion when they called to tell me of my negative blood test. The nurses also perform the iui's and 1 of them was horrific. She started with the largest speculum and the whole procedure was incredibly uncomfortable. My most favorite nurse was Melissa Craig. She is a saint and was always so wonderful.
How was your experience with Brian Berger at Boston IVF?
Brian Berger is a wonderful doctor. I always trusted him and had faith that he would help us have a child. One issue I was disappointed about was after 3 unsuccessful iui's, we went in for our consult for IVF and to begin the process. We were told then that my BMI was too high and I would need to lose 40 pounds to proceed. I was angry because I had been seeing him for almost a year at that point and was never told this information or I would have already worked at losing weight.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Ask questions. And ask about future plans so you are prepared.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
I adore Dr. Brian Berger but feel that he is so busy, sometimes I dealt a lot with the nurses opposed to him.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
All 3 iui's I started on letrozole cycle days 3-7. Ultrasound and blood started on day 12 and hug trigger shot when my follicles were 18mm+.
Describe your experience with the nursing staff at Boston IVF.
Nurses were great! I did have 1 or 2 who were not so friendly. And after a failed iui, did not have much compassion when they called to tell me of my negative blood test. The nurses also perform the iui's and 1 of them was horrific. She started with the largest speculum and the whole procedure was incredibly uncomfortable. My most favorite nurse was Melissa Craig. She is a saint and was always so wonderful.
Describe your experience with Boston IVF.
Better communication. More providers at the south shore center so the wait isn't so long. And just being more straightforward with information. If a patient is overweight, make sure it it communicated that they have a BMI requirement.
What specific things went wrong at Boston IVF?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Boston IVF.
Med refill took 4 days to be called into pharmacy. Wasn't told about the BMI requirement with anesthesia dept.
10
Doctor
Brian Berger
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Boston IVF
South Shore
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015 - 2018, Successful
10
10
Age 29 - 32
2 IUI
1 IVF
Unexplained
European
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Successful
For my fresh cycle we chose to put 2 embryos in, the result was my daughter...Dr. Berger asked how many babies we want for this pregnancy, we responded with 1, and he said that's our answer! I really liked how he very simply helped us make such an important decision...I felt that he really has such a passion for what he does, so during his care I was blown away by how everything went.
I think everyone at this clinic [Boston IVF] has been super positive, helpful and kind. I also love that they have the Domar center and offer so much that helps during your treatment, like acupuncture...but it was definitely worth it for the care you receive. I would honestly say that the doctors, nurses and staff here are the equivalent to Disney employees, everyone is so nice to you!...I love how this entire clinic, with all their different locations, works as one giant team. I felt very taken Care of, even when I didn't necessarily know the doctor or nurse who was caring for me during a certain procedure.
How was your experience with Brian Berger at Boston IVF?
Dr. Berger has been very direct and to the point about my treatment and expectations. I have always felt that I was in good hands and that he was in full control over how my cycle turned out. In the times that I showed concern or was nervous about a procedure he really spoke to me like a human and not a doctor, which was such a comfort. In a consultation I had recently with him, after having my daughter and going back for a frozen transfer I told him that what I experienced with my IVF cycle went so much easier than I had anticipated and it was because of him that it went so well. I did wish that I could see my doctor more for procedures, instead of sometimes having all different doctors, but at the same time I knew dr. Berger was in full control of my cycle and I felt so comfortable with everyone at Boston IVF. Dr. Berger always stresses excellence in his field and the importance of keeping up with what is best for his patients treatments, so I knew that he would never let me in the hands of a colleague that wouldn't be equally excellent to execute his plans. This really spoke volumes in the amount of trust I put in him for my care, and how pleased I was with the results.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
I would tell a prospective patient that it's important to get all your information and ask all your questions during your consultation, you won't necessarily get the chance to see him or talk to him again during your cycle. It's important to trust what he wants to do to help you.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
I felt that he really has such a passion for what he does, so during his care I was blown away by how everything went. After having my daughter, my husband and I went back for a consultation to do a frozen embryo transfer and he was so happy to see us and see that we had success. We had a very nice conversation while also being down to business to make sure we have success for our family again. We couldn't be happier!
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
I can't remember with my IVF cycle what the specifics were, I am currently doing a frozen transfer and my protocol so far is to take letrozole cycle days 3-7, then blood work/ ultrasound cycle day 10. I will be taking ovidrel, edomitrine, doxicycline, and methylprednisolon
Describe your experience with the nursing staff at Boston IVF.
The nursing staff has always been very organized and very easy to talk to. I really appreciate how they handle your cycle and how they communicate what needs to be done. They have always been very quick to get things done for you also.
Describe your experience with Boston IVF.
I love how this entire clinic, with all their different locations, works as one giant team. I felt very taken Care of, even when I didn't necessarily know the doctor or nurse who was caring for me during a certain procedure. I found that it was nice at times that you had to call and leave voicemails, that way you always got the exact and correct answers you needed, although sometimes you just want to call and get through to someone so you don't have to wait for a phone call, but that's just sometimes in my opinion. I think everyone at this clinic has been super positive, helpful and kind. I also love that they have the Domar center and offer so much that helps during your treatment, like acupuncture. The worst part was the commute during rush hour to get to appointments, but it was definitely worth it for the care you receive. I would honestly say that the doctors, nurses and staff here are the equivalent to Disney employees, everyone is so nice to you!
Describe the costs associated with your care under Brian Berger at Boston IVF.
My fresh cycle I was on different insurance so more of my drugs were covered. For my frozen transfer, I'm finding the cost of my medication more expensive due to my current insurance.
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
For my fresh cycle we chose to put 2 embryos in, the result was my daughter. Going back for a frozen transfer we were not sure what to do, how many embryos. Dr. Berger asked how many babies we want for this pregnancy, we responded with 1, and he said that's our answer! I really liked how he very simply helped us make such an important decision
10
Doctor
Brian Berger
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF
South Shore
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unknown Success
10
10
Age 27 - 28
3 Fertility Medications
Recurrent Pregnancy Loss
Other
Other
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr.Luzzo put her all into our situation. She was the first doctor to diagnose the reason for my pregnancy loss while other doctors did not even do the proper testing. She makes us feel comfortable and we trust in her. ... Dr. Luzzo is caring and sympathetic. ... Even when it came down to insurance issues she put her all into figuring it out for us. She has made our experience so far more comfortable.
The clinic [Boston IVF] is comfortable and the staff is friendly. Sometimes getting in for an appointment can be difficult if you have a busy schedule. The office is a bit far for me but are good about emailing me order to have bloodwork at a closer lab. ... There was only one case where they forgot to send the prescription to the phatmacy for me. ... Sometimes I feel her nurse can come off insensitive.
How was your experience with Kerri Luzzo at Boston IVF?
Dr. Luzzo is caring and sympathetic. She made us feel like she was doing all that she could do help our situation. Even when it came down to insurance issues she put her all into figuring it out for us. She has made our experience so far more comfortable.
What's one piece of advice would you give a prospective patient of Kerri Luzzo at Boston IVF?
My advice would be to always keep an open mind and be patient. Our news was not what we wanted to hear but we put our trust in Dr.Luzzo and we feel she will hive us the end result we are looking for.
During treatment, were you treated like a number or a human with Kerri Luzzo at Boston IVF?
Dr.Luzzo put her all into our situation. She was the first doctor to diagnose the reason for my pregnancy loss while other doctors did not even do the proper testing. She makes us feel comfortable and we trust in her.
Describe the protocols Kerri Luzzo used in your cycles at Boston IVF and their degree of success.
I have a uterine anomaly which has caused reoccurrent pregnancy loss. Dr.Luzzo has consulted with other doctors on the team regarding my situation. Our next step is to have surgery to repair the uterus and remove scar tissue and then start our IVF cycle.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Wendy)
Sometimes I feel her nurse can come off insensitive. You can sometimes tell she is busy and I feel sometimes like I'm bothering her.
Describe your experience with Boston IVF.
The clinic is comfortable and the staff is friendly. Sometimes getting in for an appointment can be difficult if you have a busy schedule. The office is a bit far for me but are good about emailing me order to have bloodwork at a closer lab. The atmosphere of the office is very comfortable.
Describe the costs associated with your care under Kerri Luzzo at Boston IVF.
Pgs testing will cost us around $3500. IVF is covered with a $125 copay. I've had 2 uterine surgeries with a $125 copay each. I will also have copays for the medications associated with IVF
Describe Kerri Luzzo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
She recommended single embryo transfer due to our high risk situation.
What specific things went wrong at Boston IVF?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Boston IVF.
There was only one case where they forgot to send the prescription to the phatmacy for me.
10
Doctor
Kerri Luzzo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF
Providence
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Successful
10
10
Age 31
Endometriosis
Tubal Blockage
Other
Income $0 - $49K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
I had a lot of tests with her [Dr. Kerri Luzzo] regarding my endometriosis and she put me on birth control and ordered all My hormones. I do not know the specifics but i could get them. She performed a surgery to prep me for hormones and egg retrieval To clean out my endo. However just at the 2 week mark of my birth control i got the call to set up an appointment to go over dosages and how to administrate them and my husband also got the news his company was bought out and our new insurance would start. Well dr luzzo did everything she could to find out if my new insurance would cover it .
They [Boston IVF- Providence] have a lot of locations in the area. They even do satellite offices to make is easier for patients . It’s always clean and well Staffed . I always felt like if i called they were helpful in getting me the right information or the right person. They have a central Location for procedures in Waltham and it’s super clean and well organized. They run t like a well Oiled machine. I can’t recommend this enough and my dr
How was your experience with Kerri Luzzo at Boston IVF?
She is caring and passionate about her job. She truly treats each patient with respect and importance. She wants to help you have a family just as much as you want one. She’s honest and kind. She is accommodating to patients needs and fears and reassure you Along the way. She answered all my questions and had a plan set in place but was flexiable when things came up.
What's one piece of advice would you give a prospective patient of Kerri Luzzo at Boston IVF?
Be honest and open so she can treat you property .
During treatment, were you treated like a number or a human with Kerri Luzzo at Boston IVF?
They entire office staff is welcoming and caring . After a few appointment they would say hi by names to all the patients walking i . They never made it uncomfortable. Dr luzzo was warm and supportive during all our convos. They worked hard to work with my insurance!
Describe the protocols Kerri Luzzo used in your cycles at Boston IVF and their degree of success.
I had a lot of tests with her regarding my endometriosis and she put me on birth control and ordered all My hormones. I do not know the specifics but i could get them. She performed a surgery to prep me for hormones and egg retrieval To clean out my endo. However just at the 2 week mark of my birth control i got the call to set up an appointment to go over dosages and how to administrate them and my husband also got the news his company was bought out and our new insurance would start. Well dr luzzo did everything she could to find out if my new insurance would cover it . She was hopeful that it would ordered my medication had me continue my appointments and knew i was ready to start. I had all my dates lined up for injections ultra sounds etc . Within days my entire world turned when i found out my husbands insurance did not cover a single thing in IVF and we would have to pay out of pocket. I was at a stop sign in our journey and could not move forward for financial reasons. Dr luzzo checked in on me and was very compassionate about the situation and even offered all different options for payment.
Describe your experience with the nursing staff at Boston IVF.
Caring and welcoming after a few appointments they remembered your name and always made you feel Comfortable .
Describe your experience with Boston IVF.
They have a lot of locations in the area. They even do satellite offices to make is easier for patients . It’s always clean and well Staffed . I always felt like if i called they were helpful in getting me the right information or the right person. They have a central Location for procedures in Waltham and it’s super clean and well organized. They run t like a well Oiled machine. I can’t recommend this enough and my dr
Describe the costs associated with your care under Kerri Luzzo at Boston IVF.
My insurance paid 100 percent
What specific things went wrong at Boston IVF?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Boston IVF.
I hadn’t to call and remind them 2x to send my paper work over to. I had switched drs from Dr Pauli to dr luzzo .
10
Doctor
Kerri Luzzo
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF
Providence
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
10
10
Age 24 - 27
1 IVF
Male Factor
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Sneeringer has] Excellent bed side manner, very understanding and knowledgeable. Takes her time to address any issues or concerns. Does not make you feel rushed and is empathetic to your specific situation...Willingness to be available to discuss any issues/concerns. Quick to respond to emails and phone calls...Patient when your acting crazy on IVF meds. Kind and caring. Most importantly, created protocols that resulted in 2 ivf cycles and 2 healthy baby boys. I am forever grateful.
[Nurses at Boston IVF are] Always available, prompt via phone and email, understanding and patient, excellent bed side manner, easy to talk to/good communication, personable, kind, caring and knowledgeable. Takes the time to make sure you understand everything...It was relatively quick. I was usually seen immediately...Easy to make an appt however sometimes they have booked up in advance. The staff is great about calling if there has been a cancellation. The environment is modern, welcoming and clean. All front desk and registration staff are really friendly.
How was your experience with Rita Sneeringer at Boston IVF?
Exceptional bed side manner. Willingness to be available to discuss any issues/concerns. Quick to respond to emails and phone calls. Empathetic to my situation. Understanding and knowledgeable. Patient when your acting crazy on IVF meds. Kind and caring. Most importantly, created protocols that resulted in 2 ivf cycles and 2 healthy baby boys. I am forever grateful.
What's one piece of advice would you give a prospective patient of Rita Sneeringer at Boston IVF?
Don’t wait any longer! The answers you’re seeking are with her!
During treatment, were you treated like a number or a human with Rita Sneeringer at Boston IVF?
Excellent bed side manner, very understanding and knowledgeable. Takes her time to address any issues or concerns. Does not make you feel rushed and is empathetic to your specific situation.
Describe the protocols Rita Sneeringer used in your cycles at Boston IVF and their degree of success.
Ivf fresh cycle: injectables: gonal f, ganirelix, ovidrel and crinone progesterone. FET cycle: estrace, estrogen patches and crinone.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Megan )
Always available, prompt via phone and email, understanding and patient, excellent bed side manner, easy to talk to/good communication, personable, kind, caring and knowledgeable. Takes the time to make sure you understand everything.
Describe your experience with Boston IVF.
Easy to make an appt however sometimes they have booked up in advance. The staff is great about calling if there has been a cancellation. The environment is modern, welcoming and clean. All front desk and registration staff are really friendly.
Describe your experience with your monitoring appointments at Boston IVF.
It was relatively quick. I was usually seen immediately.
Describe the costs associated with your care under Rita Sneeringer at Boston IVF.
It was covered by insurance. I had to pay a copay at each visit and for medications.
Describe Rita Sneeringer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
I had a mu
10
Doctor
Rita Sneeringer
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF
Waltham
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
10
Age 43
1 IUI
1 Egg Freezing
Ashkenazi Jewish
Income $0 - $49K
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Berger] tailored plans to my needs even though some aspects were not typically recommended. He went way above and beyond what I expect from a doctor with his time to make sure I was comfortable...He used an aggressive approach to stimulating my ovaries because I am older and wanted to freeze eggs...He is easy to talk to, thinks critically, has enormous amount of experience, cares about his patients truly, very attentive. He is skilled. He talked to me about decisions so that I could participate and so that I was comfortable.
Paid for egg freezing out of pocket [at Boston IVF]. Reasonable cost compared to others...I liked the flexibility of having many offices throughout the Boston area. The staff love their job and it shows in how they treat patients. The technicians seemed skilled at their job and were very pleasant. There isn't continuity in who you'll see from time to time, but that didn't bother me...[nurses were] Super responsive, kind, patient.
How was your experience with Brian Berger at Boston IVF?
He is easy to talk to, thinks critically, has enormous amount of experience, cares about his patients truly, very attentive. He is skilled. He talked to me about decisions so that I could participate and so that I was comfortable.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
He tailored plans to my needs even though some aspects were not typically recommended. He went way above and beyond what I expect from a doctor with his time to make sure I was comfortable.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
He used an aggressive approach to stimulating my ovaries because I am older and wanted to freeze eggs.
Describe your experience with the nursing staff at Boston IVF.
Super responsive, kind, patient.
Describe your experience with Boston IVF.
I liked the flexibility of having many offices throughout the Boston area. The staff love their job and it shows in how they treat patients. The technicians seemed skilled at their job and were very pleasant. There isn't continuity in who you'll see from time to time, but that didn't bother me.
Describe the costs associated with your care under Brian Berger at Boston IVF.
Paid for egg freezing out of pocket. Reasonable cost compared to others
10
Doctor
Brian Berger
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Boston IVF
South Shore
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources