Brown Fertility

4 doctors work here

Strongly recommend: 44%Neutral: 35%Don't recommend: 21%7.1
44% strongly recommend
44 reviews
Operations
7.6
7.6
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.2
8.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.3
7.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.1
8.1
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.2
7.2
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
746
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

Jacksonville
14540 Old St. Augustine
Jacksonville, FL 32258
904-260-0352
Orlando
70 W. Gore St
Orlando, FL 32806
407-244-5515

44 patient reviews

10
10
Verified

This patient has provided documentation of treatment at this clinic.

Age 34 - 35
Treated 2017 - 2018
Success w/ Doc No
5 IUI
1 IVF
European
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Dr. Brown has a kind manner to him. He is very positive and up-beat. He also is great about explaining the process to you while it is going on so you don't feel left in the dark. The only appointment that I didn't see Dr. Brown for was the egg retrieval as they have another doctor in their clinic complete those... For my first FET, I used Crinone and for the second, I used progesterone in oil injections. The Estradiol and progesterone continued until we got our negative pregnancy tests.
Overall this clinic was great. We did our monitoring appointments locally and had the results sent to them, but any time I needed to get in touch with someone, there was always an answer. Even when I had to repeatedly call them at 7am because bloodwork orders weren't received (the issue was on the lab's side, not Brown Fertility's), they were always quick to respond.
How was your experience with Samuel Brown at Brown Fertility?
Dr. Brown has a kind manner to him. He is very positive and up-beat. He also is great about explaining the process to you while it is going on so you don't feel left in the dark. The only appointment that I didn't see Dr. Brown for was the egg retrieval as they have another doctor in their clinic complete those.
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
Everyone at Dr. Brown's office was incredible! They talked with you and not at you or down to you. The nurses remembered nuances from previous visits that let us know that they saw us as people.
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
For the retrieval, we did birth control for 3 weeks leading up to starting the protocol. Five days after stopping the birth control, I started taking 225 units Gonal-F and 20 units Lo Dose HCG. I continued this until the retrieval (we did lower the Gonal-F dosage slightly the week of the retrieval because I was producing a ton of follicles). For the frozen transfers, I took birth control for about 3 1/2 weeks. At week 3, I started taking 10 units Lupron. The Lupron continued for almost 4 weeks. I started taking Estradiol around 2 weeks before the transfer and started progesterone 1 week before. For my first FET, I used Crinone and for the second, I used progesterone in oil injections. The Estradiol and progesterone continued until we got our negative pregnancy tests.
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Sarah Howell)
Sarah was very helpful during the frozen embryo transfer process. Whenever I had a question, I was able to get in touch with her usually within 24 hours - if not Sarah, then I would always be able to speak with someone who could help. The only thing I didn't care for about the FET nurse versus the nurse I had during the retrieval process was that they didn't call you after your monitoring appointments to let you know how things looked. The response I received upon calling and asking for an update was that they would call us if there was a problem and if everything looked ok, they wouldn't call. When you are spending as much time, money, and energy on this, it is nice to get a call either way just to ease your mind.
Describe your experience with Brown Fertility.
Overall this clinic was great. We did our monitoring appointments locally and had the results sent to them, but any time I needed to get in touch with someone, there was always an answer. Even when I had to repeatedly call them at 7am because bloodwork orders weren't received (the issue was on the lab's side, not Brown Fertility's), they were always quick to respond.
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
The IVF process cost $8,995 plus a $375 initiation fee. There was also a $350 charge for the anesthesia for the retrieval and a $549 for the trial transfer. When we had to cancel our fresh transfer, they charged us an additional $1000 for the frozen embryo transfer cycle. When we did our second FET, the total cost was $3870 ($3495 + $375 initiation fee). All medications were charged separately, and we also paid separately for the monitoring ultrasounds since we didn't go to Brown Fertility for them. If we had gone to the clinic, the ultrasounds would've been included in the prices we originally paid.
10
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
10
10
Age 30 - 35
Treated 2013 - 2018
Success w/ Doc Yes
8 IUI
1 IVF
Endometriosis
Other
Income $100K - $199K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Dr. Brown was not only our doctor, but he helped counsel my husband and I without pressuring us to do the next step unless it's what we agreed upon. I appreciated his transparency. Dr. Brown's goal wasn't just to get us pregnant, but to ensure that my body was properly operating in order to become pregnant.... Dr. Brown always explained everything to us in a professional, but blunt manner. I appreciated his honesty, even though the news wasn't always what I wanted to hear, he still had a way of being sensitive.
All of the staff [Brown Fertility] is compassionate, friendly and very personable. I consider a lot of them friends now. They always encourage you. The clinic's weakness is time management. I didn't always have to wait an hour for an appointment, but it did happen quite often. I would tell potential patients to be patient and know that the staff really does care and take the time to address all of the patient's needs (even if it takes longer).... Monitoring ultrasounds were $150. Insemination was $500.
How was your experience with Samuel Brown at Brown Fertility?
Dr. Brown was not only our doctor, but he helped counsel my husband and I without pressuring us to do the next step unless it's what we agreed upon. I appreciated his transparency. Dr. Brown's goal wasn't just to get us pregnant, but to ensure that my body was properly operating in order to become pregnant.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
Make early appointments and be prepared to wait if you don't. Just know that none of the staff are going to rush through your appointment and that is why they run behind. Don't be surprised if you have to wait for an hour. Know going to the appointment that you will have to wait (not always, but a lot of the time).
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
Dr. Brown always explained everything to us in a professional, but blunt manner. I appreciated his honesty, even though the news wasn't always what I wanted to hear, he still had a way of being sensitive.
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
We did 8 rounds of IUI using femara and ovidrel. It wasn't standard protocol for patients to do 8 rounds of IUI, but at the time, that is all my husband was willing to do and Dr. Brown respected that. We knew the likelihood of having a positive outcome was slim, but as couple, that is what we agreed upon. When we finally decided to do IVF, we completed one egg retrieval and retrieved 8 eggs. One didn't make it and another one didn't survive as an embryo. We had 6 healthy embryos. We transferred one fresh, day 5 blastocyst that resulted in with a negative pregnancy test. After that we transferred two frozen day 5 embryos that resulted in a twin pregnancy for which I am 30 weeks along currently. :)
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Morgan Weidner)
Morgan was always available via email to answer any questions. When I phoned her, if I couldn't talk to her right away, she would always phone me back. Love her!
Describe your experience with Brown Fertility.
All of the staff is compassionate, friendly and very personable. I consider a lot of them friends now. They always encourage you. The clinic's weakness is time management. I didn't always have to wait an hour for an appointment, but it did happen quite often. I would tell potential patients to be patient and know that the staff really does care and take the time to address all of the patient's needs (even if it takes longer).
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
Monitoring ultrasounds were $150. Insemination was $500. Standard IVF was $8500, but that did not include medicine, ICSI, embryo storage and other fees. FET was $5000 (I think). I was very blessed that my insurance covered all of this.
Describe Samuel Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
My husband and I were always told what was recommended, but were allowed to make the ultimate decision. In the end, we did what was recommended.
10
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
10
8
Age 27
Treated 2018
Success w/ Doc ?
1 Fertility Medications
PCOS
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Neutral
Doctor Cabrera performed a polypectomy on me and I am currently undergoing treatment with a medicated cycle. We are still early in our treatment but Doctor Cabrera is thoughtful and kind and will explain everything until it is understood fully. He is helpful and compassionate, while also being knowledgeable and empathetic.... My only advice would be to make an appointment that is after work or during a day you can take off from work. The clinic tends to run late appointment times.
Brown Fertility’s strengths are that it is one of the best fertility clinics within Central Florida, they are highly rated and give (from what I’ve seen) the best pricing. They are organized, knowledgeable and helpful. Their major weakness would be their appointments running late. The past two times I have visited them I’ve waited over an hour for my appointment and stayed at the clinic for about 1.5-2 hours. I understand that clinics this large have overbookings
How was your experience with Rafael Cabrera at Brown Fertility?
Doctor Cabrera performed a polypectomy on me and I am currently undergoing treatment with a medicated cycle. We are still early in our treatment but Doctor Cabrera is thoughtful and kind and will explain everything until it is understood fully. He is helpful and compassionate, while also being knowledgeable and empathetic.
What's one piece of advice would you give a prospective patient of Rafael Cabrera at Brown Fertility?
My only advice would be to make an appointment that is after work or during a day you can take off from work. The clinic tends to run late appointment times.
During treatment, were you treated like a number or a human with Rafael Cabrera at Brown Fertility?
Walking into the Brown Fertility office in Orlando, you are received with a warm welcome and smile. Dr. Cabrera is always respectful and kind.
Describe your experience with the nursing staff at Brown Fertility.
The nursing staff at Brown Fertility are wonderful. They are sweet and compassionate! Even when overwhelmed with appointment times or patients, they make you feel like they know you and care about you.
Describe your experience with Brown Fertility.
Brown Fertility’s strengths are that it is one of the best fertility clinics within Central Florida, they are highly rated and give (from what I’ve seen) the best pricing. They are organized, knowledgeable and helpful. Their major weakness would be their appointments running late. The past two times I have visited them I’ve waited over an hour for my appointment and stayed at the clinic for about 1.5-2 hours. I understand that clinics this large have overbookings and especially when it comes to baseline testing for CD3 (that’s something you cannot fully control). Waiting for my appointments has affected my job, I’ve been late or had to leave early 4 times now. I respect the Doctor and Nurse’s time but do become frustrated. They are always apologetic and helpful, though!
10
Doctor
Rafael Cabrera
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
8
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
10
10
Age 31
Treated 2018
Success w/ Doc No
3 IUI
Endometriosis
Male Factor
Unexplained
Latinx
Income $50K - $99K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
If you are under 35 he [Dr. Samuel Brown] will only implant 1 embryo...every time I saw dr brown he was present. Like he listened to everything. Talked to us...very smart and though he is more analytical and goal focused, he is never rude or mean. He gets excited when discussing how procedures are done and you can tell he genuinely enjoys what he does...let's you choose the coarse of action sometimes. With us. He gave us how each procedure would work (medicated times sex. Iui. Ivf) we have completed the iuis first and they were not successful so we ar removing on to ivf
Strengths [at Brown Fertility] - communication. Flexibility. Compassion weakness- location and that under 35 only gets 1 egg transfer You will always enjoy seeing the people there. Email and phone messages are returned quickly...They [nurses] are kind they care they follow up I believe they go above and beyond what a normal staff should have to do. I have never had the pleasure of being a patient of so many wonderful women before
How was your experience with Samuel Brown at Brown Fertility?
Dr Brown is very smart and though he is more analytical and goal focused, he is never rude or mean. He gets excited when discussing how procedures are done and you can tell he genuinely enjoys what he does.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
Start saving now. Even though he is the most affordable we found. It's still a bill you can't get used to.
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
The office is always busy. But every time I saw dr brown he was present. Like he listened to everything. Talked to us. All his nurses and staff are friendly. Everyone seems to genuinely care. When you have the inevitable breakdown from the stress and heartbreak of another failed month I am never shut down. I am met with concern encouragement and kindness.
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
Dr brown let's you choose the coarse of action sometimes. With us. He gave us how each procedure would work (medicated times sex. Iui. Ivf) we have completed the iuis first and they were not successful so we ar removing on to ivf
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Emily NP)
I have zero weaknesses to write about. They are kind they care they follow up I believe they go above and beyond what a normal staff should have to do. I have never had the pleasure of being a patient of so many wonderful women before
Describe your experience with Brown Fertility.
Strengths - communication. Flexibility. Compassion weakness- location and that under 35 only gets 1 egg transfer You will always enjoy seeing the people there. Email and phone messages are returned quickly.
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
I had to pay about 500 per iui with a 90 dollar shot and my IVF will be about 5k with 3k worth of shots... of course this all depends on your insurance. Since Florida Blue does not offer very great fertility coverage I have had to foot a lot of the bills
Describe Samuel Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
If you are under 35 he will only implant 1 embryo. I dont personally agree with it. It's very upsetting to know u could have a higher chance with 2 but he doesnt want to risk too many multiples.
What specific things went wrong at Brown Fertility?
  • Failed to call with results
Describe the specific things that went wrong at Brown Fertility.
When we were getting ready for the genetic testing we had to do a gene screening. I tested positive for taysacs. I amMethodist. My husband who is ashkenazi Jewish needed to be tested to see if we could ever conceive together. The results took forever to get in. And when they were finally in it took 2 days to get someone who "could read the results". Looking back the wait time was not that bad but i was freaking out about the possibility of never being able to have a child with my husband. When I finally got the call and I inevitably broke down (from the good news that he was a negative carrier) the nurse was very apologetic and seemed to care that I was so upset about having to wait. This is the only issue I have ever had.
10
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
10
10
Age 30 - 31
Treated 2017 - 2018
Success w/ Doc No
4 IUI
1 IVF
Unexplained
European
Income $50K - $99K
Sales Representative
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Happy upbeat guy who's welling to give you as much time as you need to understand everything.... when we went for our consultation this was for a second opinion. We had been previously told by another Dr that we couldn't start ivf until I lost 50lbs because it would make the retrieval difficult. When we went to Dr Brown he said it was hogwash that we could start ivf, he also gave us the option of doing another iui with him first. We opted to start the ivf cycle with my next cycle.
I love the ladies at Brown fertility they were so compassionate and caring. They are willing to work to get things done. They want to make sure that you're getting the next care possible.... sometimes they can run behind, but be patient they're going to give you some great care. They'll give you all your options and explain what they think is your best route, but give you the option to chose your route and what you want to do.
How was your experience with Samuel Brown at Brown Fertility?
Happy upbeat guy who's welling to give you as much time as you need to understand everything. Breaks things down and explains why you're doing it. He also treats you as a person and not just another patient he has to get through.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
trust him, if he's telling you to do something do it.
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
when we went for our consultation this was for a second opinion. We had been previously told by another Dr that we couldn't start ivf until I lost 50lbs because it would make the retrieval difficult. When we went to Dr Brown he said it was hogwash that we could start ivf, he also gave us the option of doing another iui with him first. We opted to start the ivf cycle with my next cycle. We started on bc for 2 wks then stims, then did a freeze all. Frozen transfer which resulted in a positive pregnancy.
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Hailey )
I love the ladies at Brown fertility they were so compassionate and caring. They are willing to work to get things done. They want to make sure that you're getting the next care possible.
Describe your experience with Brown Fertility.
sometimes they can run behind, but be patient they're going to give you some great care. They'll give you all your options and explain what they think is your best route, but give you the option to chose your route and what you want to do.
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
since i had met my out of pocket max just the deposit to hold my cycle spot
Describe Samuel Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
If we did a fresh we could only transfer 1 where if we did a frozen we had the option to transfer 2
What specific things went wrong at Brown Fertility?
  • Lost appointments
Describe the specific things that went wrong at Brown Fertility.
just once we had an appointment that was not put into the system but they worked us in and we were seen pretty close to when our appointment was supposed to be.
10
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
0
2
Verified

This patient has provided documentation of treatment at this clinic.

Age 33
Treated 2017
Success w/ Doc No
1 IVF
Prefer not to answer
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
He [Dr. Samuel Brown] used the protocol that he uses for all of his patients. I don’t feel like I was treated as an individual at all...We are facing secondary infertility at age 32 (now 33) and were not told why we were having trouble and were never told of my extremely low AMH levels (even after two failed transfers). I feel that my labs were either not reviewed at all (which cost us $3000 out of pocket) or if they were, the reason for our infertility was never relayed to us.
The clinic [Brown Fertility] is very busy and Dr. Brown divides him time between several different locations. Be prepared to wait at your appointments and don’t expect to hear your HSG results that same day...My AMH is extremely low for my age. This was never revealed to me after thousands of dollars of labs were done. My protocol was never changed from the “standard” that could have effected my results or persuaded us to go another direction with our procedures. My labs were drawn and in the clinics hand bedor starting the IVF process.
How was your experience with Samuel Brown at Brown Fertility?
When we First met Dr. Brown we were very impressed with his knowledge in bed. He told us that we would have a 90%-100% chance of getting pregnant if we went straight to IVF. We are experiencing secondary fertility at that time 32 years old. We decided to go ahead with IVF process and win had all my labs drawn as well as my husband. We ended up doing a retrieval with a 5 day fresh transfer with one embryo and also a frozen transfer with our last two embryos a few months later ( there were four eggs for trade total, three of them made it to five day embryos). Neither were successful and after our cycle, I was doing my research and looking at my labs for a reason why at 32 years old, we were unable to retrieve any more than four eggs and found out that my AMH levels are extremely low. This was never relayed to me by Dr. Brown which made me think that he either never reviewed my ($5000) labs or did and didn’t tell me. We have started with another Infertility clinic and will not be returning back to Brown Fertility for this reason.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
Do not get your hopes up if he promises you the moon. Do your own research and be your own advocate. You have to ask questions and not be afraid to speak up for yourself.
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
We went to Dr. Brown and were told we would have an 90-100% chance of pregnancy if we did IVF. We are facing secondary infertility at age 32 (now 33) and were not told why we were having trouble and were never told of my extremely low AMH levels (even after two failed transfers). I feel that my labs were either not reviewed at all (which cost us $3000 out of pocket) or if they were, the reason for our infertility was never relayed to us.
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
He used the protocol that he uses for all of his patients. I don’t feel like I was treated as an individual at all.
Describe your experience with the nursing staff at Brown Fertility.
The nursing staff was always very friendly and helpful.
Describe your experience with Brown Fertility.
The clinic is very busy and Dr. Brown divides him time between several different locations. Be prepared to wait at your appointments and don’t expect to hear your HSG results that same day. The nursing staff is wonderful and always helpful. The front office staff is neutral (not super friendly but also not rude). Go into your consultation with questions and knowing what you want out of your experience.
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
It was around $9000 for the retrieval and fresh transfer. We also paid $4000 for the second frozen transfer.
Describe Samuel Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
For our frozen transfer, we transferred two embryos mainly because they were our last two.
What specific things went wrong at Brown Fertility?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at Brown Fertility.
My AMH is extremely low for my age. This was never revealed to me after thousands of dollars of labs were done. My protocol was never changed from the “standard” that could have effected my results or persuaded us to go another direction with our procedures. My labs were drawn and in the clinics hand bedor starting the IVF process.
0
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
9
10
Age 31
Treated 2017
Success w/ Doc ?
Fertility Medications
Endometriosis
Tubal Blockage
Income $0 - $49K
Nurse or HC Services
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Dr. Samuel was a very compassionate doctor. When I had my first consultation I met with his ARNP Emily who was very nice and sweet as well.... My next appointment I met with Dr. Brown, due to my medical history (abscess on my fallopian tube due an reaction from the HSG) he wanted to see if we could try alternative methods instead of going through with IVF....He is someone that you can trust, he will explain everything to you and will also answer your questions in full detail.
I have not had a bad experience with the clinic, they [Brown Fertility] are really helpful and caring. The staff were genuine and made you feel as though you were speaking to a good friend. The environment of the facility was a very nice environment and the staff would check on you periodically to make sure you were fine while waiting. For me the wait time was not long at all about 30 minutes was the longest I waited for an appointment.
How was your experience with Samuel Brown at Brown Fertility?
Dr. Samuel was a very compassionate doctor. When I had my first consultation I met with his ARNP Emily who was very nice and sweet as well. Emily was very compassionate and explained the possibilities of what could happen. My next appointment I met with Dr. Brown, due to my medical history (abscess on my fallopian tube due an reaction from the HSG) he wanted to see if we could try alternative methods instead of going through with IVF. After the surgery it was concluded that after all of the scar tissue I had on my fallopian tubes that we would not be able to do a non invasive treatment and needed to do IVF. Due financial issues we were unable to continue because we could not afford to do IVF. Currently we are saving up to do a round. Dr. Brown did assure me that I would be able to carry but because the egg is unable to meet the sperm in my body I could not conceive naturally. Overall the staff was wonderful and made me feel fully comfortable with all that was going on and was very thorough with all that occurred.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
He is someone that you can trust, he will explain everything to you and will also answer your questions in full detail. You wont think he is rushing as he gives you all the time you need to fully understand what he is saying to you.
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Emily ARNP)
Emily was very compassionate and made sure you understood all that was happening before she moved on. Loved her
Describe your experience with Brown Fertility.
I have not had a bad experience with the clinic, they are really helpful and caring. The staff were genuine and made you feel as though you were speaking to a good friend. The environment of the facility was a very nice environment and the staff would check on you periodically to make sure you were fine while waiting. For me the wait time was not long at all about 30 minutes was the longest I waited for an appointment.
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
9000 for one round of ivf and 3000 for medication
9
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
7
8
Age 29 - 32
Treated 2014 - 2017
Success w/ Doc ?
3 IUI
1 IVF
Male Factor
PCOS
Prefer not to answer
1st of 3 Docs
Neutral
Neutral
Dr. Brown did our egg retrieval and transfer. He did a fresh transfer with only one egg because I was under the age of 30. He only transfers more than 1 embryo of you're over 30. They did ICSI on all our embryos...Dr. Brown is very knowledgeable and good at what he does. He understands his field very well and has compassion for his patients. He can tend to be somewhat flighty and forget who his patients are from time to time though...He's a good doctor, but can seem like he doesn't know his patients that well because he sees so many on a daily basis
This clinic [Brown Fertility] is like a well oiled machine. They are very efficient at what they do. Patients get in and out easily, but the wait times can sometimes be very long so be prepared to wait. The waiting rooms are nice but there's always that awkward silence you find at any fertility clinic...Dr. Brown has a wonderful nursing staff! They made the entire process so much easier. They are all very compassionate and understanding...It's easy to feel like a number when they group you in a cycle with a bunch of other people
How was your experience with Samuel Brown at Brown Fertility?
Dr. Brown is very knowledgeable and good at what he does. He understands his field very well and has compassion for his patients. He can tend to be somewhat flighty and forget who his patients are from time to time though. There were a few times he asked us the same questions multiple times.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
He's a good doctor, but can seem like he doesn't know his patients that well because he sees so many on a daily basis
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
It's easy to feel like a number when they group you in a cycle with a bunch of other people
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
Dr. Brown did our egg retrieval and transfer. He did a fresh transfer with only one egg because I was under the age of 30. He only transfers more than 1 embryo of you're over 30. They did ICSI on all our embryos but they didn't do genetic testing on them, only on my partner and myself. We did end up getting pregnant with the 1 embryo. 14 eggs were retrieved and 13 fertilized.
Describe your experience with the nursing staff at Brown Fertility.
Dr. Brown has a wonderful nursing staff! They made the entire process so much easier. They are all very compassionate and understanding
Describe your experience with Brown Fertility.
This clinic is like a well oiled machine. They are very efficient at what they do. Patients get in and out easily, but the wait times can sometimes be very long so be prepared to wait. The waiting rooms are nice but there's always that awkward silence you find at any fertility clinic.
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
At the time of our egg retrieval and embryo transfer we paid around 14k for medicine and the procedure. Just an embryo transfer is around 4k.
Describe Samuel Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
Dr. Brown only likes to transfer 1 embryo for those patients under 30. He didn't like the idea of transferring more than 2 at a time. He stated that the odds didn't increase anymore with putting more embryos into the uterus.
7
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
3
3
LGBTQ
Age 37
Treated 2016
Success w/ Doc No
6 IUI
1 IVF
Other
Income $100K - $199K
Business Executive
1st of 3 Docs
LGBTQ
Doesn't Recommend
Doesn't Recommend
I really like Dr. Brown. However I did not feel like his treatment process best met my needs. I did not feel like an individual patient at this clinic I felt like I was just a number. I rarely saw Dr. Brown. I saw Dr. Rose a few times and really liked him as well. However there was never any communication about when I would not be seeing Dr. Brown. What upset me the most was how I felt like we were herded like cattle through the IVF and FET process. Waiting times were often delayed
For the most part, the nursIng staff [Brown Fertility] was very nice and the coordinators we nice as well. I feel like they had so many patients to manage it was hard to sometimes answer the questions that we had in a timely manner. We also were switched around many times to different nurses and coordinators throughout the process. During one our trial transfer we had a nurse that was either brand new, trained properly, or incompetent
How was your experience with Samuel Brown at Brown Fertility?
I really like Dr. Brown. However I did not feel like his treatment process best met my needs. I did not feel like an individual patient at this clinic I felt like I was just a number. I rarely saw Dr. Brown. I saw Dr. Rose a few times and really liked him as well. However there was never any communication about when I would not be seeing Dr. Brown. What upset me the most was how I felt like we were herded like cattle through the IVF and FET process. Waiting times were often delayed and the waiting times to complete the IVF and FET procedures were usually delayed way over an hour. In my opinion this is unacceptable and unprofessional. It was also not communicated well when a doctor other than Dr. Brown would be doing a procedure. I walked into an FET procedure meeting a doctor I had never met before for the first time. I, along with many other patients that were waiting as well we’re very upset about this. I also feel that there were several things that were not communicated to me a precaution that I could have taken. I did not know that I should not be taking allergy medicine while doing IUIs. Additionally I have an MTHR factor that could have easily tested for however was not. I only found out that I had this factor because I pulled up previous test results that I had with my primary care physician. This is something that is important to know when trying to conveive. I finally had had enough and switched to a new doctor.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
Do your research. Ask a lot of questions and make them answer them and take the time to answer them. Verify who your doctor will be for all of your procedures. Expect to wait a long time. Appointments are rarely ever on time.
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
Dr. Brown is very nice but he does batch cycling. So all of his patients who are having a certain procedure or herded into a one-week timeframe. There were so many people waiting for the same procedure and appointments every time I went when it was for IVF or FET. I felt like we were moved through the process like cattle. It was not enjoyable and very stressful. I also did several unmedicated IUIs (only trigger shot) with This facility. These are more tailored to your own cycle.
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
We did IUI several times. They were unmedicated except for the trigger shot. We did not see a doctor for these but an NP performed all of them. We then moved on to IVF. During a scan they found cells in my uterus and we were scheduled to do a hyperoscopy. We had a fresh transfer that was successful but ended in a miscarriage. We then had one FET.
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Don’t remember. It changed in the middle and several times )
For the most part, the nursIng staff was very nice and the coordinators we nice as well. I feel like they had so many patients to manage it was hard to sometimes answer the questions that we had in a timely manner. We also were switched around many times to different nurses and coordinators throughout the process. During one our trial transfer we had a nurse that was either brand new, trained properly, or incompetent (i thri k it was more that latter). She could not find certain equipment that the doctor was looking for during the procedure and you could tell that he was getting very frustrated. She also did not know how to use the machine properly to print out the uktrasounds. The most alarming experience was that she was the nurses helping complete one of our FETs. During the procedure she could not find the equipment that the doctor wanted. And just was completely an experienced with doing this process. It was shocking to say the least.
Describe your experience with Brown Fertility.
Strengths: apparently they have a high success rate. I was not one of them though. Clean facility and nice atmosphere. Weaknesses: batch cycling, not seeing a doctor each visit, wait times, miscommunications, not setting the correct expectations.
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
Our insurance does not cover any fertility treatments. Below are the estimated costs that I remember. Appointment visit $250 - $500, IUI $3000, IVF $10,000, all medications for IVF and FET $20,000
Describe Samuel Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
I wanted to transfer two embryos and Dr. Brown and Dr. Rose were OK with this
What specific things went wrong at Brown Fertility?
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Brown Fertility.
Did not test for a MTHFR factor which is relevant for Fertility Did not appropriate communicate which medication you should not be taking during fertility treatments
3
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
3
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
8
8
Age 29 - 31
Treated 2016 - 2018
Success w/ Doc No
1 IVF
Unexplained
Prefer not to answer
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
Neutral
Neutral
As a patient I felt like my dream was possible, dr.cabrera told me I had everything for me except one thing, but he still had strong faith of me becoming a mother. He would talk to me try to explain everything I had concerns or questions about. We're not sure why the transfers have not worked yet, but we are not giving up. Dr Cabrera says it will happen.
The nurses [at Brown Fertility] there show a lot of compassion and care they try to remember what step every patient is on in there journey. They talk about what's going on in your journey and your concerns.... They have a lot of strengths the only weaknesses I would describe is not being capable of taking pictures of your embryos before inserting them. I was a little disappointed not being able to see there quality myself, but other than that this clinic has been great to me.
How was your experience with Rafael Cabrera at Brown Fertility?
As a patient I felt like my dream was possible, dr.cabrera told me I had everything for me except one thing, but he still had strong faith of me becoming a mother. He would talk to me try to explain everything I had concerns or questions about. We're not sure why the transfers have not worked yet, but we are not giving up. Dr Cabrera says it will happen.
What's one piece of advice would you give a prospective patient of Rafael Cabrera at Brown Fertility?
Ask every question u have don't be afraid.
During treatment, were you treated like a number or a human with Rafael Cabrera at Brown Fertility?
Time was taken with me every questioned i asked was answered to the best possible.
Describe the protocols Rafael Cabrera used in your cycles at Brown Fertility and their degree of success.
My first cycle I used very little stims gonal-f, estradiol,crinone,lupron,baby aspirin, and my trigger shot. Everything worked great. Just did not end in a positive prergnancy test
Describe your experience with the nursing staff at Brown Fertility.
The nurses there show a lot of compassion and care they try to remember what step every patient is on in there journey. They talk about what's going on in your journey and your concerns.
Describe your experience with Brown Fertility.
They have a lot of strengths the only weaknesses I would describe is not being capable of taking pictures of your embryos before inserting them. I was a little disappointed not being able to see there quality myself, but other than that this clinic has been great to me.
Describe the costs associated with your care under Rafael Cabrera at Brown Fertility.
My first step of ivf cost about 10,000 my additional FETs were 3500 each
Describe Rafael Cabrera's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
My dr would only do 1 embryo the first transfer because of my age and my chances of becoming pregnant they were afraid of multiple pregnancies.
8
Doctor
Rafael Cabrera
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
10
10
Verified

This patient has provided documentation of treatment at this clinic.

Age 37
Treated 2017
Success w/ Doc No
3 IUI
PCOS
Other
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
He [Dr. Brown] spends as much time with you as you need. He answers all your questions you have and never rushes you out like your just a number. He genuinely cares for you!...He explained to me that the first IUI doesn't have much success. Usually people don't get pregnant the first time. So not to get discouraged. He holds IVF seminars and thoroughly explains the IVF process with is very informative!
Everyone that I encountered at the clinic [Brown Fertility] was super nice and compassionate. They know how stressful it is and try their hardest to make you comfortable and relaxed. They hold an I.V.F. seminar I think every month invwhich they explain the entire I.V.F. process from start to finish starting from birth control to injectionsnto egg retrieval to transfer...[nurses were] Very sweet and caring. Like Dr Brown didn't sugar coat anything.
How was your experience with Samuel Brown at Brown Fertility?
Dr. Brown explained to us what to expect the first time we met him. He gave us things to avoid during treatment and told us what to take. He explained to me that the first IUI doesn't have much success. Usually people don't get pregnant the first time. So not to get discouraged. He holds IVF seminars and thoroughly explains the IVF process with is very informative! Dr. Brown is the best RE out there!!
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
He's not going to sugar coat things. He tells you like it is. Facts!
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
Dr. Brown is amazing! He spends as much time with you as you need. He answers all your questions you have and never rushes you out like your just a number. He genuinely cares for you!
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
I took clomid which made me crazy I explained to them that I couldn't stand the way it made me (crazy and mean) so they changed me to be made followed by a trigger shot and IUI.
Describe your experience with your nurse at Brown Fertility.
Very sweet and caring. Like Dr Brown didn't sugar coat anything. This is what to expect
Describe your experience with Brown Fertility.
Everyone that I encountered at the clinic was super nice and compassionate. They know how stressful it is and try their hardest to make you comfortable and relaxed. They hold an I.V.F. seminar I think every month invwhich they explain the entire I.V.F. process from start to finish starting from birth control to injectionsnto egg retrieval to transfer. I would want to go to any other clinic!
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
Over all it was around $16,000 with medication
10
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
10
8
Age 31 - 34
Treated 2010 - 2013
Success w/ Doc Yes
2 IUI
2 IVF
Diminished Ovarian Reserve
Endometriosis
PCOS
Poor Egg Quality
Unexplained
Prefer not to answer
Only Doc Seen
Strongly Recommends
Neutral
I thought he [Dr. Brown] was very kind and warm. He explained what was happening and let us go as slowly as we needed to financially. He related his personal story to us and was nice. He didn’t rush into treatments ... He had a warm bedside manner and took his time to talk with you. ... I pushed for multiple embryos because the quality was poor. So this wasn’t an issue
More often than not, my appointments [Brown Fertility] were late. Which was a huge problem because I worked and had purposefully scheduled them before work. ... I tried to get my paperwork after with lab results and it was a huge issue and I never did get all of my test results. ... I loved the girl who did blood draws. Her name was Jennifer and she was kind and I’m a hard stick so we found a place and used it every chance.
How was your experience with Samuel Brown at Brown Fertility?
I thought he was very kind and warm. He explained what was happening and let us go as slowly as we needed to financially. He related his personal story to us and was nice. He didn’t rush into treatments
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
If money is an issue, push for more aggressive treatments.
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
He had a warm bedside manner and took his time to talk with you.
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
I really don’t remember specifics 7 years after.
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Lisa Brown)
I loved the girl who did blood draws. Her name was Jennifer and she was kind and I’m a hard stick so we found a place and used it every chance. As far as the nurse coordinator she seemed overwhelmed often and rushed. She was abrupt which didn’t bother me but I never felt like she was really listening to my concerns.
Describe your experience with Brown Fertility.
They have since opened their own office in a stand alone building that I’m guessing years of my treatments helped to fund. I have not been to their current location except for their grand opening party.
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
I remember asking around and he seemed to be on the lower end price-wise but again, this was years ago.
Describe Samuel Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
I pushed for multiple embryos because the quality was poor. So this wasn’t an issue
What specific things went wrong at Brown Fertility?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Brown Fertility.
I tried to get my paperwork after with lab results and it was a huge issue and I never did get all of my test results. I was trying to follow up with an endocrinologist and I wanted those tests to share. More often than not, my appointments were late. Which was a huge problem because I worked and had purposefully scheduled them before work.
10
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
0
0
Verified

This patient has provided documentation of treatment at this clinic.

Age 35
Treated 2018
Success w/ Doc No
1 IUI
Endometriosis
Male Factor
PCOS
Unexplained
Latinx
Income $50K - $99K
4th of 4 Docs
Doesn't Recommend
Doesn't Recommend
Dr. Brown is a Sales person. He keep talking about how he was the cheapest and and how other facility will charge me more without results. Never about my issues and how he was going to help my husband and I...He didn't take the time to know my name. Didn't care to why I was there, just keep say how I would be pregnant by the end of the year.. Never explained how...Try to look for a different specialist.
I didn't get any treatment plan [at Brown Fertility] because it took them 3 month just to all my results from blood work and almost a month just to get an appointment to get those results...10,500.00 per cycle . I remember that because he [Dr. Brown] keep bragging on how they are the cheapest...The only good thing about this place is that they take medical insurance Everything else is not good. From the first appointment they make you wait an hour after your appointment. It takes a month just to see the doctor to get results. Very stressful place
How was your experience with Samuel Brown at Brown Fertility?
Dr. Brown is a Sales person. He keep talking about how he was the cheapest and and how other facility will charge me more without results. Never about my issues and how he was going to help my husband and I
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
Try to look for a different specialist. infertility is hard enough, don't go to a practice that will make it harder
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
He didn't take the time to know my name. Didn't care to why I was there, just keep say how I would be pregnant by the end of the year.. Never explained how
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
I didn't get any treatment plan because it took them 3 month just to all my results from blood work and almost a month just to get an appointment to get those results
Describe your experience with Brown Fertility.
The only good thing about this place is that they take medical insurance Everything else is not good. From the first appointment they make you wait an hour after your appointment. It takes a month just to see the doctor to get results. Very stressful place
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
10,500.00 per cycle . I remember that because he keep bragging on how they are the cheapest
Describe Samuel Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
N/A
What specific things went wrong at Brown Fertility?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
0
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
10
10
Verified

This patient has provided documentation of treatment at this clinic.

Age 34 - 37
Treated 2015 - 2018
Success w/ Doc ?
1 IUI
1 IVF
Unexplained
South Asian
Income $50K - $99K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
He [Dr. Brown] clearly loves what he does and wants to help you succeed. He always answers all my questions and clearly feels sad when there’s a loss. He has also never made me feel I “must” do anything, I always felt I had a choice in my diagnostic testing and treatments. And he works with me on financing. ... He’s always talked to me without making me feel like he’s rushed to get to his next patient. Very compassionate too.
The office [Brown Fertility] is a well planned production for efficiently and safely providing ivf. This means there’s typically little flexibility in scheduling. However, I’ve been told they will alter things to accommodate your requests. The long wait times mean you get all the time you need once it’s your turn. ... In general I felt like the nurses were enthusiastic to see me and always got someone good to draw my blood
How was your experience with Samuel Brown at Brown Fertility?
He clearly loves what he does and wants to help you succeed. He always answers all my questions and clearly feels sad when there’s a loss. He has also never made me feel I “must” do anything, I always felt I had a choice in my diagnostic testing and treatments. And he works with me on financing.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
Write down the things you’d like to ask him before you go in. He will answer everything, you just need to be prepared. Also bring a book or Netflix while you wait.
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
He’s always talked to me without making me feel like he’s rushed to get to his next patient. Very compassionate too.
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
When I asked him about why he chose certain protocols over others he had good explanations that were specific to my case.
Describe your experience with the nursing staff at Brown Fertility.
In general I felt like the nurses were enthusiastic to see me and always got someone good to draw my blood
Describe your experience with Brown Fertility.
The office is a well planned production for efficiently and safely providing ivf. This means there’s typically little flexibility in scheduling. However, I’ve been told they will alter things to accommodate your requests. The long wait times mean you get all the time you need once it’s your turn.
10
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
5
6
Verified

This patient has provided documentation of treatment at this clinic.

Age 35 - 36
Treated 2016 - 2017
Success w/ Doc No
3 IUI
2 IVF
Endometriosis
PCOS
European
Ashkenazi Jewish
Income $50K - $99K
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Make him [Dr. Samuel Brown] give you straight answers. He told me he could get me pregnant in 2 rounds of IVF. I'm still not...He is a very intelligent man. I realize he's helped many people, so he must be doing something right, I just never felt that. I felt like I wasn't given a full picture. I feel like he never explored another option. His bedside manner leaves a little to be desired...To be honest, there were multiple occasions when I felt like just a mortgage payment.
To be honest, there were multiple occasions when I felt like just a mortgage payment [at Brown Fertility]. I felt like they were telling me things to keep me as a patient and not really giving me the odds...The majority of the nurses were wonderful...the nurse was supposed to call in the corresponding estrogen meds in to my pharmacy and she didnt. I will wonder forever if that sided in my miscarriage.
How was your experience with Samuel Brown at Brown Fertility?
He is a very intelligent man. I realize he's helped many people, so he must be doing something right, I just never felt that. I felt like I wasn't given a full picture. I feel like he never explored another option. His bedside manner leaves a little to be desired.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
Get options. Make him give you straight answers. He told me he could get me pregnant in 2 rounds of IVF. I'm still not.
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
To be honest, there were multiple occasions when I felt like just a mortgage payment. I felt like they were telling me things to keep me as a patient and not really giving me the odds
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Hailey)
The majority of the nurses were wonderful.
Describe your experience with Brown Fertility.
There's a lot of stress in the patients because of what they are going thru. They feel like Dr Brown holds their future in his hands. It would've been beneficial to have less fluff and more reality right up front.
What specific things went wrong at Brown Fertility?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Brown Fertility.
After my first ivf positive pregnancy test, the nurse was supposed to call in the corresponding estrogen meds in to my pharmacy and she didnt. I will wonder forever if that sided in my miscarriage.
5
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
7
7
Verified

This patient has provided documentation of treatment at this clinic.

Age 31
Treated 2019
Success w/ Doc ?
3 IUI
Anovulation
PCOS
European
Income $0 - $49K
Only Doc Seen
Neutral
Neutral
I have really only had consultations with Brown. I really dislike that it can take hours for him to appear at your scheduled appointment. I didn't like that he didn't go over my blood work results with me. He is very nice and easy going though....So far ive only done iui's. He has baseline ultrasounds done throughout first part of cycle. No ultrasound on day of insemination. Prefers femera over clomid for prescriptions.
[Brown Fertility] Can run behind on appointments. Seems they schedule multiple appointments at the same time. Everyone is really nice though. If you have latex allergies they will ask you every time. Office is full of smiling faces and always has HGTV on.... With iui it was about 1250$ per cycle. 3 u/s at 250 and 500 for iui... Emily really makes you feel great. Brown is really nice. The office is quick to help with any issues you may have
How was your experience with Samuel Brown at Brown Fertility?
I have really only had consultations with Brown. I really dislike that it can take hours for him to appear at your scheduled appointment. I didn't like that he didn't go over my blood work results with me. He is very nice and easy going though.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
Be prepared to be patient
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
Emily really makes you feel great. Brown is really nice. The office is quick to help with any issues you may have
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
So far ive only done iui's. He has baseline ultrasounds done throughout first part of cycle. No ultrasound on day of insemination. Prefers femera over clomid for prescriptions.
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Emily)
Emily is super awesome, patient, kind
Describe your experience with Brown Fertility.
Can run behind on appointments. Seems they schedule multiple appointments at the same time. Everyone is really nice though. If you have latex allergies they will ask you every time. Office is full of smiling faces and always has HGTV on.
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
With iui it was about 1250$ per cycle. 3 u/s at 250 and 500 for iui
7
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
7
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
9
10
Age 32
Treated 2018
Success w/ Doc ?
Fertility Medications
Uterine Fibroids
Recurrent Pregnancy Loss
Other
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Dr. Rose is extremely warm when discussing our health. He is also really thorough and wants to make sure you cover all the bases before moving forward with treatment. Having had 3 miscarriages, I truly appreciate the diligence he has shown in crossing all our T’s and dotting all our I’s.... We waited almost 2 hours to be seen, but once we were with Dr. Rose, it was worth every second. You never feel rushed or like you’re just a number. We had a Saturday appointment, so that could be why it took so long.
We waited almost 2 hours to be seen, but once we were with Dr. Rose, it was worth every second. You never feel rushed or like you’re just a number. We had a Saturday appointment, so that could be why it took so long.... The staff [Brown Fertility] forgot to send our requisitions for blood work to the lab. Then after then sent it, they realized the next day that they forgot to send one more, so my husband had to go for blood work twice.
How was your experience with Bruce Rose at Brown Fertility?
Dr. Rose is extremely warm when discussing our health. He is also really thorough and wants to make sure you cover all the bases before moving forward with treatment. Having had 3 miscarriages, I truly appreciate the diligence he has shown in crossing all our T’s and dotting all our I’s.
What's one piece of advice would you give a prospective patient of Bruce Rose at Brown Fertility?
Be prepared that it takes time. All good things come to those who wait. :)
Describe your experience with Brown Fertility.
We waited almost 2 hours to be seen, but once we were with Dr. Rose, it was worth every second. You never feel rushed or like you’re just a number. We had a Saturday appointment, so that could be why it took so long. We’re on kunin the beginning stages of our journey, but I’m already so impressed.
What specific things went wrong at Brown Fertility?
  • Lost paperwork
  • Failed to order appropriate test
Describe the specific things that went wrong at Brown Fertility.
The staff forgot to send our requisitions for blood work to the lab. Then after then sent it, they realized the next day that they forgot to send one more, so my husband had to go for blood work twice.
9
Doctor
Bruce Rose
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
0
0
Verified

This patient has provided documentation of treatment at this clinic.

Age 39
Treated 2018
Success w/ Doc No
Fertility Medications
Diminished Ovarian Reserve
Tubal Blockage
Latinx
Income $50K - $99K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
He [Dr. Cabrera] treated us as we were wasting our time discouraged us to even try as to no hope ivf would work for us had no problem crushing my dreams and made me unhopeful that no one else would help us .. put me in depression for a long time... after like 5 visits said i had diabetes and wasnt going to move forward said i should give up and had no hope for a succesful ivf due to my age
Called [Brown Fertility] many timea ro have my records sent to CNY and been months til this days they havent its a run around every time I call they say call this number they send records out and then they say give us 24 hra and its been months... feels like they have no real care only money and no succcess they care about their numbers on only success rates if they see you have low chance or would be low chance they dismiss you totally
How was your experience with Rafael Cabrera at Brown Fertility?
He treated us as we were wasting our time discouraged us to even try as to no hope ivf would work for us had no problem crushing my dreams and made me unhopeful that no one else would help us .. put me in depression for a long time until people in ivf groups suggested i look into CNY
What's one piece of advice would you give a prospective patient of Rafael Cabrera at Brown Fertility?
Dont see him
During treatment, were you treated like a number or a human with Rafael Cabrera at Brown Fertility?
We met Dr C at a tour thought he was nice gAve us hope got there he had me do testing after testing and after like 5 visits said i had diabetes and wasnt going to move forward said i should give up and had no hope for a succesful ivf due to my age he was so blunt and insensitive I was in shock pretty much cryshing my dreams no plan to even try plus I never had diabetes before and found it strange he said I had it and didnt even tell me how to get better to start nothing .. I was devasted after so much time and money wasted not even able to start a cycle prompted me to move forward to CNY which I consulted with Dr. CORALEY and was given hope he pretty much told me that Dr. CABREAR didnt see me as a good numbers candiate because I am over weight also plus my age and he didnt want to bother but on hold with cny due to fiances my husband lost our ins due to getting laid off and his new job now doesnt help with good ins and our savings was depleted once he list his job until he got a new one
Describe the protocols Rafael Cabrera used in your cycles at Brown Fertility and their degree of success.
I had genectics testing all blood work a Hsg done and more blood work.
Describe your experience with the nursing staff at Brown Fertility.
Nice but not detailed
Describe your experience with Brown Fertility.
I have spoken with other patients which has had similar expierces feels like they have no real care only money and no succcess they care about their numbers on only success rates if they see you have low chance or would be low chance they dismiss you totally
Describe the costs associated with your care under Rafael Cabrera at Brown Fertility.
Co pays of 35 dollars rest billed to cigna
What specific things went wrong at Brown Fertility?
  • Lost paperwork
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Brown Fertility.
Called many timea ro have my records sent to CNY and been months til this days they havent its a run around every time I call they say call this number they send records out and then they say give us 24 hra and its been months
0
Doctor
Rafael Cabrera
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
9
10
Age 30 - 31
Treated 2017 - 2018
Success w/ Doc ?
IUI
Other
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
My experience with Dr. Cabrera is a bit different since I was originally under the care of a nurse practitioner that is no longer with the clinic. This made me anxious about staying with the clinic when she left but I am extremely happy that I chose to stay. Dr. Cabrera has assured me that I am in good hands and has taken the time to understand my history.... Dr. Cabrera told us that the goal is 1 healthy baby at at time. That is what we want to be looking for, not multiples.
I think the clinic's [Brown Fertility-Orlando] strengths are in the number of pregnancies that come out of the office. I believe the weakness is just making sure there is a Dr available to talk to at all times. I was scheduled for a surgery and it had to be re scheduled due to the Dr.'s schedule. It was frustrating but at the end of the day, everything was fine.... [the nurses were] Always friendly and caring while being informative.
How was your experience with Rafael Cabrera at Brown Fertility?
My experience with Dr. Cabrera is a bit different since I was originally under the care of a nurse practitioner that is no longer with the clinic. This made me anxious about staying with the clinic when she left but I am extremely happy that I chose to stay. Dr. Cabrera has assured me that I am in good hands and has taken the time to understand my history.
What's one piece of advice would you give a prospective patient of Rafael Cabrera at Brown Fertility?
Don't be afraid to ask him to speak slower.
During treatment, were you treated like a number or a human with Rafael Cabrera at Brown Fertility?
I have always felt compassion from Dr. Cabrera. He has taken the time to explain things to me that I needed to understand. At some points I have felt more like "a number" when I was told IVF was my best option. It might be my best but it's not my only... so I chose to go with less expensive treatments first.
Describe your experience with the nursing staff at Brown Fertility.
Always friendly and caring while being informative.
Describe your experience with Brown Fertility.
I think the clinic's strengths are in the number of pregnancies that come out of the office. I believe the weakness is just making sure there is a Dr available to talk to at all times. I was scheduled for a surgery and it had to be re scheduled due to the Dr.'s schedule. It was frustrating but at the end of the day, everything was fine.
Describe the costs associated with your care under Rafael Cabrera at Brown Fertility.
My insurance has paid for diagnostic care so we only paid a $45.00 co pay when having regular visits. We pay out of pocket for IUI but we haven't finished that so we don't have a full number.
Describe Rafael Cabrera's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
Dr. Cabrera told us that the goal is 1 healthy baby at at time. That is what we want to be looking for, not multiples.
What specific things went wrong at Brown Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Brown Fertility.
The one time that things didn't go as planned was not the clinic's fault. It was all my insurance company's fault. My insurance company told my clinic that we had 100% IVF coverage when we actually had 0%. We went through the whole teaching and signed paperwork to start the whole process and then found out that we needed to come up with the money ourselves. That was not an option so we decided to move forward with other treatments.
9
Doctor
Rafael Cabrera
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources