Brown Fertility

7 doctors work here

Rated 6
Strongly recommend: 38%Neutral: 20%Don't recommend: 42%6
38% strongly recommend
57 reviews
Operations
7
7
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
7.3
7.3
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
6.5
6.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
7.3
7.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
6.8
6.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
757
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

Jacksonville
14540 Old St. Augustine
Jacksonville, FL 32258
904-260-0352
Orlando
70 W. Gore St
Orlando, FL 32806
407-244-5515

57 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
10
10
Age 28 - 29
1 IUI
PCOS
Recurrent Pregnancy Loss
Income $0 - $49K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Brown was incredibly caring and patient. He answered all our questions truthfully and our appointments never felt rushed...I have PCOS and recurrent pregnancy loss. I also have the MTHFR mutation. We did 3 trials of timed intercourse...We did testing for RPL as that was my second miscarriage...We did 2 more TIC trials before moving on to IUI...I felt like he genuinely cared about us and our outcome. I never felt like just a number
All the nurses and staff [of Brown Fertility] were so wonderful...The waiting rooms are comfortable, clean and friendly...Even with long wait times I still felt cared for...The IUI was around 500$ just for the procedure. Each U/S was 250$...[clinic error] After we did testing for RPL we went in to consult about those results and the doctor didn’t have them..we shared our concerns and had another appointment where we spoke more in-depth about those results.
How was your experience with Samuel Brown at Brown Fertility?
He is a wonderful doctor. Our experience was great considering the circumstances. We went through the office for 4 different procedures, 3 TIC and 1 IUI. Multiple tests and 1 surgery. Through everything he was always kind and caring and took time to communicate with us.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
Make sure you have a list of questions and don’t hesitate to advocate for yourself.
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
Dr. Brown was incredibly caring and patient. He answered all our questions truthfully and our appointments never felt rushed. I felt like he genuinely cared about us and our outcome. I never felt like just a number with Dr. Brown or Dr. Rose.
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
I have PCOS and recurrent pregnancy loss. I also have the MTHFR mutation. We did 3 trials of timed intercourse. The first one resulted in pregnancy which ended in a miscarriage at 9 weeks 4 days. We did testing for RPL as that was my second miscarriage. I found out I have the MTHFR mutation. We did 2 more TIC trials before moving on to IUI. We were informed the chances of conceiving with TIC were very low and if we moved on to IUI they were significantly higher. Unfortunately all have resulted in negatives.
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Chrissy )
All the nurses and staff were so wonderful. We had one experience that wasn’t as pleasant, I don’t remember her name but she was filling in for one of our monitoring scans. She was rushed and didn’t do a great job of communicating. Every other nurse we have encountered has been amazing.
Describe your experience with Brown Fertility.
Wait times were long but that can be expected. There was always water, snacks, coffee and HGTV on so that is a win in my book. Even with long wait times I still felt cared for. Just go in and be patient. The waiting rooms are comfortable, clean and friendly so it wasn’t terrible.
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
The IUI was around 500$ just for the procedure. Each U/S was 250$.
What specific things went wrong at Brown Fertility?
  • Lost results
Describe the specific things that went wrong at Brown Fertility.
After we did testing for RPL we went in to consult about those results and the doctor didn’t have them. When we inquired about those he seemed confused. He had to go get them and look over them with us sitting right there. I felt a little unsure leaving that appointment due to the lack of time he had to go over those results but in the end we shared our concerns and had another appointment where we spoke more in-depth about those results.
10
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Jacksonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
10
10
Age 34 - 35
5 IUI
1 IVF
European
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Brown has a kind manner to him. He is very positive and up-beat. He also is great about explaining the process to you while it is going on so you don't feel left in the dark. The only appointment that I didn't see Dr. Brown for was the egg retrieval as they have another doctor in their clinic complete those... For my first FET, I used Crinone and for the second, I used progesterone in oil injections. The Estradiol and progesterone continued until we got our negative pregnancy tests.
Overall this clinic was great. We did our monitoring appointments locally and had the results sent to them, but any time I needed to get in touch with someone, there was always an answer. Even when I had to repeatedly call them at 7am because bloodwork orders weren't received (the issue was on the lab's side, not Brown Fertility's), they were always quick to respond.
How was your experience with Samuel Brown at Brown Fertility?
Dr. Brown has a kind manner to him. He is very positive and up-beat. He also is great about explaining the process to you while it is going on so you don't feel left in the dark. The only appointment that I didn't see Dr. Brown for was the egg retrieval as they have another doctor in their clinic complete those.
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
Everyone at Dr. Brown's office was incredible! They talked with you and not at you or down to you. The nurses remembered nuances from previous visits that let us know that they saw us as people.
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
For the retrieval, we did birth control for 3 weeks leading up to starting the protocol. Five days after stopping the birth control, I started taking 225 units Gonal-F and 20 units Lo Dose HCG. I continued this until the retrieval (we did lower the Gonal-F dosage slightly the week of the retrieval because I was producing a ton of follicles). For the frozen transfers, I took birth control for about 3 1/2 weeks. At week 3, I started taking 10 units Lupron. The Lupron continued for almost 4 weeks. I started taking Estradiol around 2 weeks before the transfer and started progesterone 1 week before. For my first FET, I used Crinone and for the second, I used progesterone in oil injections. The Estradiol and progesterone continued until we got our negative pregnancy tests.
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Sarah Howell)
Sarah was very helpful during the frozen embryo transfer process. Whenever I had a question, I was able to get in touch with her usually within 24 hours - if not Sarah, then I would always be able to speak with someone who could help. The only thing I didn't care for about the FET nurse versus the nurse I had during the retrieval process was that they didn't call you after your monitoring appointments to let you know how things looked. The response I received upon calling and asking for an update was that they would call us if there was a problem and if everything looked ok, they wouldn't call. When you are spending as much time, money, and energy on this, it is nice to get a call either way just to ease your mind.
Describe your experience with Brown Fertility.
Overall this clinic was great. We did our monitoring appointments locally and had the results sent to them, but any time I needed to get in touch with someone, there was always an answer. Even when I had to repeatedly call them at 7am because bloodwork orders weren't received (the issue was on the lab's side, not Brown Fertility's), they were always quick to respond.
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
The IVF process cost $8,995 plus a $375 initiation fee. There was also a $350 charge for the anesthesia for the retrieval and a $549 for the trial transfer. When we had to cancel our fresh transfer, they charged us an additional $1000 for the frozen embryo transfer cycle. When we did our second FET, the total cost was $3870 ($3495 + $375 initiation fee). All medications were charged separately, and we also paid separately for the monitoring ultrasounds since we didn't go to Brown Fertility for them. If we had gone to the clinic, the ultrasounds would've been included in the prices we originally paid.
10
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
10
10
Age 31 - 33
1 IVF
Endometriosis
PCOS
Unexplained
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Doctor Brown was kind and took the time to answer all of my questions and ease my concerns. He was always very positive and reassuring that I would get pregnant and to trust the process.... He's busy, but he will take the time to make sure you are comfortable and understand what the process entails....I was not told the exact name of the protocol. I do know that I had to change some medication during the egg retrieval because I was responding to well
There are 2 offices (locations) that you have to visit during your treatments so that can sometimes be frustrating. But they are worth it. They [Brown Fertility] are very organized and have Saturday hours which are convenient. They are respectful of your time. I onl t had an unusually long wait once, but for the inconvenience they gave me a voucher for a free massage.... Ivf was $9,000 without meds
How was your experience with Samuel Brown at Brown Fertility?
Doctor Brown was kind and took the time to answer all of my questions and ease my concerns. He was always very positive and reassuring that I would get pregnant and to trust the process. I kept my faith in God and it was a success
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
If you feel uncomfortable about something or have questions don't hesitate to ask and receive clarity. He's busy, but he will take the time to make sure you are comfortable and understand what the process entails.
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
All of the nurses in the office are very sweet and take the time to remember details about you. Emily is great! Dr. Brown is kind and as emotionally supportive as any man that sees patients struggling with fertility on a daily bases can be.
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
I was not told the exact name of the protocol. I do know that I had to change some medication during the egg retrieval because I was responding to well and producing too many eggs.
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Morgan)
They are sweet, caring and compassionate. I love them!
Describe your experience with Brown Fertility.
There are 2 offices (locations) that you have to visit during your treatments so that can sometimes be frustrating. But they are worth it. They are very organized and have Saturday hours which are convenient. They are respectful of your time. I onl t had an unusually long wait once, but for the inconvenience they gave me a voucher for a free massage.
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
Ivf was $9,000 without meds and an additional $350 for anesthesia during egg retrieval. We had to pay an additional $1000 to complete an FET because we had a mandatory freeze all due to OHSS. Our 2nd FET was $3,500 without meds
Describe Samuel Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
He is very verbal about the risk associated with multiples and the health risk and possible complications. He suggest onl y transferring 1 embryo for fresh and 2 for frozen.
10
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Unknown Success
10
10
Age 32 - 36
4 IUI
European
Native American
Income $50K - $99K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He did a hysteroscopy to remove what my OBGYN had determined was Asherman's but Dr. Brown did not find any and explained how my OBGYN may have misdiagnosed me. He did remove 2 polyps...Dr. Brown takes the time to listen to you and your partner. He remembers who you are each time you go in and remembers your diagnosis. He is very positive...compassionate and positive in the outlook of my prognosis and results. He is confident in himself, his nurses, and his embryologist. He admits their success is due to their world class embryologist. He has had experience going through infertility himself as he has done several IVF treatments on his wife resulting in his own 5 children.
The IVF [at Brown Fertility] is a little over $9,000. This is for everything including ICSI, anaesthesia, and freezing embryos...Strengths: compassion, spa atmosphere, organized, responds adequately, keeps you update, contacts you immediately, takes care of you medicine orders and many things that a working adult may not have time to complete and deal with. They remember things that you may forget and remind you of deadlines. Weaknesses: none
How was your experience with Samuel Brown at Brown Fertility?
Dr. Brown is compassionate and positive in the outlook of my prognosis and results. He is confident in himself, his nurses, and his embryologist. He admits their success is due to their world class embryologist. He has had experience going through infertility himself as he has done several IVF treatments on his wife resulting in his own 5 children. He understands the struggle and is supportive. We are beginning the IVF process and he has been on top of everything.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
Make sure you are clear on any diagnosis, your goals, and medicines that you are taking.
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
Dr. Brown takes the time to listen to you and your partner. He remembers who you are each time you go in and remembers your diagnosis. He is very positive.
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
After 8 years of infertility, countless medicated cycles, 4 failed IUI's, 3 laproscopy surgeries, stage 2 endometriosis diagnosis we turned to Dr. Brown for IVF. We are just beginning the process. He did a hysteroscopy to remove what my OBGYN had determined was Asherman's but Dr. Brown did not find any and explained how my OBGYN may have misdiagnosed me. He did remove 2 polyps. I just got my official calendar last week and completed blood work today.
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Karen Maor)
She is very down to earth. She explained the IVF process completely and fully. When I email her she replies almost immediately. As soon as I paid the initial fee she emailed me my official calendar the next day. She got my blood work papers to me as soon as I emailed her which lab my insurance company preferred.
Describe your experience with Brown Fertility.
Strengths: compassion, spa atmosphere, organized, responds adequately, keeps you update, contacts you immediately, takes care of you medicine orders and many things that a working adult may not have time to complete and deal with. They remember things that you may forget and remind you of deadlines. Weaknesses: none
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
The IVF is a little over $9,000. This is for everything including ICSI, anaesthesia, and freezing embryos.
Describe Samuel Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
If you are 35+ years old Dr. Brown prefers to transfer 2 embryos. I am completely fine with that because I want my chances of success as high as possible.
10
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
7
5
Age 34
3 IUI
2 IVF
Endometriosis
European
Income $0 - $49K
3rd of 4 Docs
Neutral
Doesn't Recommend
Unsuccessful
I think Dr. Cabrera is a nice Dr but I feel like neither he nor the office is willing to step outside their comfort zone to try new things. ... When I did my FET I only had 2 embryos left and didn’t want to waste them so I suggested only doing 1 but at that point Dr. Cabrera recommended both and since they were both thawed that’s what we ended up doing. ... They [Brown Fertility] use a cookie cutter protocol for everyone it seems.
Strength [of Brown Fertility]- compassionate and willing to listen and answer questions Weaknesses- overscheduled, rushes, not willing to think outside the box, payment is required before the cycle even begins and then if you back out they can keep a percentage of the money and they lie about their success rates ... They use a cookie cutter protocol for everyone it seems.
How was your experience with Rafael Cabrera at Brown Fertility?
I think Dr. Cabrera is compassionate but I do feel that the entire office is not open to exploring immune protocols or really anything other than what is considered very basic and standard. Dr. Cabrera is very friendly and kind, he has a great bedside manner but at the end of the day I still am not pregnant and don’t know why.
What's one piece of advice would you give a prospective patient of Rafael Cabrera at Brown Fertility?
Advocate for yourself and ask upfront before beginning treatment, if there is a protocol you are interested in trying, ask if they are willing to implement such things if things aren’t working otherwise. After failure I asked about adding some things that are geared toward possible immune problems and though they were aware of such things they wouldn’t even discuss implementing them.
During treatment, were you treated like a number or a human with Rafael Cabrera at Brown Fertility?
My 1st consultation was great, but most of the appts following I felt really rushed and like the office was over scheduled. I think Dr. Cabrera is a nice Dr but I feel like neither he nor the office is willing to step outside their comfort zone to try new things. I did not have success at Brown but I have mixed emotions on the office.
Describe the protocols Rafael Cabrera used in your cycles at Brown Fertility and their degree of success.
They use a cookie cutter protocol for everyone it seems.
Describe your experience with the nursing staff at Brown Fertility.
Nursing staff was generally overall great
Describe your experience with Brown Fertility.
Strength- compassionate and willing to listen and answer questions Weaknesses- overscheduled, rushes, not willing to think outside the box, payment is required before the cycle even begins and then if you back out they can keep a percentage of the money and they lie about their success rates
Describe the costs associated with your care under Rafael Cabrera at Brown Fertility.
IVF 8,995 ICSI 4-500 Assisted Hatching 4-500 Anesthesia 450 Endo Scratch 250 Hcg test 125 Genetic prescribing maternal 2-500 (can’t remember exactly) IVF meds 5500 Prescreening bloodwork female 1200 Male bloodwork 400
Describe Rafael Cabrera's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
We ended up doing a double embryo transfer but only because I pushed in our fresh cycle. When I did my FET I only had 2 embryos left and didn’t want to waste them so I suggested only doing 1 but at that point Dr. Cabrera recommended both and since they were both thawed that’s what we ended up doing.
7
Doctor
Rafael Cabrera
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
0
0
Age 30
2 IUI
1 IVF
PCOS
Unexplained
Other
Income $100K - $199K
Sales Representative
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Brown would re-introduce himself to us during retrieval and transfers and there was never a sense of having a good relationship or bedside manners for his patients. ... You do not see Dr. Brown on a regular basis either. ... failed to diagnose me correctly with silent endometriosis, instead labeling us as "unexplained with PCO like ovaries". ... It was devastating to miscarry but also to have a doctor we had never seen before perform the ultrasound and confirm the miscarriage for us. It was very uncomfortable.
This office is not where you want to be treated when going through infertility and the tough journey of it all. They are disorganized as well. I once had an email from the finance coordinator that was an excel spreadsheet of ALL patients cycling that month, including their personal information such as full names, insurance companies, contact information, etc. This was a HUGE HIPPA violation. When I expressed via email that I do not believe I was supposed to receive this, the coordinator simply shrugged it off. This is not an office that will care for you as a human being.
How was your experience with Samuel Brown at Brown Fertility?
A big downside to his office is their scheduling. They schedule multiple patients for the same time slots so the wait is often long, even with an appointment time. You do not see Dr. Brown on a regular basis either. It was devastating to miscarry but also to have a doctor we had never seen before perform the ultrasound and confirm the miscarriage for us. It was very uncomfortable.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
Only patients with easy cases seem to succeed at Dr. Brown's office. He is very money hungry and there is a huge lack of personalization. I would not suggest going to this office.
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
Dr. Brown and Dr. Rose, both treated us during our IVM cycle. Being experimental, we knew IVM was not 100% chance of success. Although the transfer was not a success, we decided to move forward with IVF with Dr. Brown. During our IVF cycle, we had constant long wait times and realized he batch cycles patients. He requires a $375 non-refundable deposit for each cycle and that amount does not include the total cycle cost. We ended up paying out of pocket due to his insurance/finance coordinators incorrectly explaining what our insurance did and did not cover to us. We also paid out of pocket for medications because the finance team failed to explain that I had insurance coverage via CVS for medications. The doctors failed to diagnose me correctly with silent endometriosis, instead labeling us as "unexplained with PCO like ovaries". Since this office batch cycles, you do not receive an individualized treatment protocol and are forced to have appointments, retrievals and transfers on the same days as the other patients in that month's cycle. Dr. Brown would re-introduce himself to us during retrieval and transfers and there was never a sense of having a good relationship or bedside manners for his patients.
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
For our IVM cycle, we were given femara for 5 days and then retrieved the eggs in an immature state, allowing the embryologist to mature them in the lab pre-fertilization. I was put on oral estrogen and progesterone in oil injections the month leading up to transfer and post transfer. For our IVF cycle, I used gonal f injections along with lo dose hcg, estrogen and progesterone.
Describe your experience with the nursing staff at Brown Fertility.
The nursing staff could care less about the patients and day-to-day office operations. After our second loss at this office, I told the IVF Nurse that I was going to pursue a consultation with another local clinic and was simply told "Good luck".
Describe your experience with Brown Fertility.
The only positive of this office is their two conveniently located office locations. This office is not where you want to be treated when going through infertility and the tough journey of it all. They are disorganized as well. I once had an email from the finance coordinator that was an excel spreadsheet of ALL patients cycling that month, including their personal information such as full names, insurance companies, contact information, etc. This was a HUGE HIPPA violation. When I expressed via email that I do not believe I was supposed to receive this, the coordinator simply shrugged it off. This is not an office that will care for you as a human being.
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
Dr. Brown charges around $9,000 for an IVF cycle plus the medicine, which is paid directly to the pharmacy. Anesthesia and other things can be separate costs.
0
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Brown Fertility
Jacksonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
10
10
Age 32 - 33
1 IVF
Endometriosis
Tubal Blockage
Other
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Cabrera was kind and warm, but the consummate professional. He was straightforward, didn't sugarcoat anything, but always positive and encouraging. He is incredibly knowledgeable, and always knew how to convey the knowledge in a way that we understood what was going on...Due to the severity of my endometriosis, I was determined not to be a candidate for IUI, but the perfect candidate for IVF...
Everyone [at Brown Fertility] knew our names, and they welcomed us with big smiles when we walked in. The only downside to Brown Fertility was having to go to a different location for our retrieval and transfer. We didn't have the comfort of knowing the staff at the Jacksonville location, prior to having such big procedures done...Our IVF cycle included all visits required to prepare, HSG, all necessary baseline ultrasounds, oocyte retrieval and frozen embryo transfer, and cost approximately $10,370 (not including medications).
How was your experience with Rafael Cabrera at Brown Fertility?
Dr. Cabrera was kind and warm, but the consummate professional. He was straightforward, didn't sugarcoat anything, but always positive and encouraging. He is incredibly knowledgeable, and always knew how to convey the knowledge in a way that we understood what was going on.
What's one piece of advice would you give a prospective patient of Rafael Cabrera at Brown Fertility?
Ask a lot of questions and take your time when you're in the office. There are no silly questions.
During treatment, were you treated like a number or a human with Rafael Cabrera at Brown Fertility?
From the moment we walked into the office for our initial consultation, to the day we "graduated" to a regular OBGYN, our care staff doted on us. My nurse held me while I sobbed after getting poor test results, they called us after hours to make sure our first injections went smoothly and to ask if we had any questions or needed help. They were flexible with their schedule, they explained everything a million times so we completely understood what was happening, or what our tests results meant, and they were always positive, while being honest and realistic. When it came down to choosing a "package," they didn't recommend the biggest one (in terms of cost), instead they looked at our health and fertility situation, and guided us to one that fit our needs. They truly cared about us, mourned with us, and celebrated with us when we found out our transfer of two embryos resulted in the birth of our sweet fraternal twins.
Describe the protocols Rafael Cabrera used in your cycles at Brown Fertility and their degree of success.
May 2017 - initial consultation with Dr. Cabrera to discuss health history, and what Brown Fertility does. They briefly reviewed the IVF process. June 2017 - Blood test done to ascertain AMH and other various levels. HSG done to investigate the condition of my tubes and uterus (blockages and such). My husband also underwent blood testing as well as a semen sample. My right tube was found to be almost completely blocked (I did not have a left tube at that point, as a result of a left salpingectomy), and my right ovary was scarred to my uterus. My endometriosis was determined to be a level 4 throughout. The inside of my uterus looked clean and clear, however. My husband was the epitome of child-bearing health. Due to the severity of my endometriosis, I was determined not to be a candidate for IUI, but the perfect candidate for IVF. My AMH was incredibly high, so that couple with my husband's stellar sperm, Dr. Cabrera anticipated a successful oocyst retrieval and hopefully a number of healthy embryos as a result. July 2017 - we took the month off to relax and let my body rest before starting the IVF process. August 2017 - Took birth control and baby aspirin for two weeks in order to regulate my cycle and shut down my reproductive system. A trial transfer was performed to ensure there would be no surprises during the actual transfer. Everything went smoothly. September 2017 - I started initial injections on September 2, and continued through September 9. Meds varied, but typical day looked like this: Gonal-F (150 units) // Lo Dose hCG (20 units) // Cetrotide // Aspirin 81 mg. I did one trigger shot of Ovidrel on September 10, in preparation for our September 12 retrieval. I was directed to take doxycycline from September 11-16, for prevention against risk of bacterial infections. Cabergoline was prescribed for September 12-19, to reduce incidence of OHSS. Oocyte retrieval went smoothly, with a total of 23 eggs retrieved. With that many eggs, however, I was diagnosed with OHSS, so we ended up doing a freeze all cycle. Our eggs were fertilized using ICSI, and we ended up with 13, day 5 blastocysts. October 2017 - Once my body recovered from OHSS, I resumed birth control and baby aspirin, in order to continue regulating and normalizing my menstrual cycle. Once I completed two weeks of birth control, and my reproductive system was quiet and under control, we began preparations for our November frozen embryo transfer. I took a pregnancy test on October 14, as a precaution prior to beginning next phase of meds. Upon negative result, we added Leuprolide (Lupron) 10 units daily. Birth control discontinued on October 20, Lupron continued at 10 units. Baseline ultrasound conducted to ensure no reproductive activity was occurring. When that was confirmed, Estradiol was added to daily regimen - twice daily, increasing over time until November 9. November 9, Lupron was discontinued, and progesterone added. November 16, we transferred two little embryos. Estradiol continued until mid-December. A two-week blood pregnancy test was done on November 27, and came back POSITIVE! A second round of bloodwork was done to confirm increasing HCG, and was positive. Progesterone continued until 10 weeks. July 23, 2018 - At 38 weeks and 2 days, we gave birth via c-section to fraternal boy/girl twins. Both were healthy, and required no NICU stay. They are 21 months old as of today!
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Elizabeth Carson, ARNP)
Cami was kind and compassionate, but also a straight shooter, and incredibly intelligent. She didn't sugarcoat things, which was refreshing in a world of "just relax, you'll have a baby one day." She prepared us for what was to come, but was encouraging throughout the process. If something didn't make sense to us, she took the time to explain it in a way we would understand.
Describe your experience with Brown Fertility.
The clinic was conveniently located amongst other medical facilities. It was clean, welcoming, and intimate. Because it's not a giant clinic, we didn't feel like we were puppies being shuffled through a puppy mill. Everyone knew our names, and they welcomed us with big smiles when we walked in. The only downside to Brown Fertility was having to go to a different location for our retrieval and transfer. We didn't have the comfort of knowing the staff at the Jacksonville location, prior to having such big procedures done. However, because everyone was just as kind and accommodating as our Orlando team, we still felt comfortable there.
Describe the costs associated with your care under Rafael Cabrera at Brown Fertility.
Our IVF cycle included all visits required to prepare, HSG, all necessary baseline ultrasounds, oocyte retrieval and frozen embryo transfer, and cost approximately $10,370 (not including medications).
Describe Rafael Cabrera's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
Our doctor initially recommended transferring one embryo, because of my age and the intention of doing a fresh cycle. Upon deciding to do frozen transfer, they suggested two embryos to increase our chances. We were adequately educated on the chances, risks, and possible outcomes of transferring one or two.
10
Doctor
Rafael Cabrera
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Jacksonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unsuccessful
10
10
Age 30 - 31
4 IUI
1 IVF
Unexplained
European
Income $50K - $99K
Sales Representative
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Happy upbeat guy who's welling to give you as much time as you need to understand everything.... when we went for our consultation this was for a second opinion. We had been previously told by another Dr that we couldn't start ivf until I lost 50lbs because it would make the retrieval difficult. When we went to Dr Brown he said it was hogwash that we could start ivf, he also gave us the option of doing another iui with him first. We opted to start the ivf cycle with my next cycle.
I love the ladies at Brown fertility they were so compassionate and caring. They are willing to work to get things done. They want to make sure that you're getting the next care possible.... sometimes they can run behind, but be patient they're going to give you some great care. They'll give you all your options and explain what they think is your best route, but give you the option to chose your route and what you want to do.
How was your experience with Samuel Brown at Brown Fertility?
Happy upbeat guy who's welling to give you as much time as you need to understand everything. Breaks things down and explains why you're doing it. He also treats you as a person and not just another patient he has to get through.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
trust him, if he's telling you to do something do it.
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
when we went for our consultation this was for a second opinion. We had been previously told by another Dr that we couldn't start ivf until I lost 50lbs because it would make the retrieval difficult. When we went to Dr Brown he said it was hogwash that we could start ivf, he also gave us the option of doing another iui with him first. We opted to start the ivf cycle with my next cycle. We started on bc for 2 wks then stims, then did a freeze all. Frozen transfer which resulted in a positive pregnancy.
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Hailey )
I love the ladies at Brown fertility they were so compassionate and caring. They are willing to work to get things done. They want to make sure that you're getting the next care possible.
Describe your experience with Brown Fertility.
sometimes they can run behind, but be patient they're going to give you some great care. They'll give you all your options and explain what they think is your best route, but give you the option to chose your route and what you want to do.
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
since i had met my out of pocket max just the deposit to hold my cycle spot
Describe Samuel Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
If we did a fresh we could only transfer 1 where if we did a frozen we had the option to transfer 2
What specific things went wrong at Brown Fertility?
  • Lost appointments
Describe the specific things that went wrong at Brown Fertility.
just once we had an appointment that was not put into the system but they worked us in and we were seen pretty close to when our appointment was supposed to be.
10
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unsuccessful
10
10
Age 31
3 IUI
Endometriosis
Male Factor
Unexplained
Latinx
Income $50K - $99K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
If you are under 35 he [Dr. Samuel Brown] will only implant 1 embryo...every time I saw dr brown he was present. Like he listened to everything. Talked to us...very smart and though he is more analytical and goal focused, he is never rude or mean. He gets excited when discussing how procedures are done and you can tell he genuinely enjoys what he does...let's you choose the coarse of action sometimes. With us. He gave us how each procedure would work (medicated times sex. Iui. Ivf) we have completed the iuis first and they were not successful so we ar removing on to ivf
Strengths [at Brown Fertility] - communication. Flexibility. Compassion weakness- location and that under 35 only gets 1 egg transfer You will always enjoy seeing the people there. Email and phone messages are returned quickly...They [nurses] are kind they care they follow up I believe they go above and beyond what a normal staff should have to do. I have never had the pleasure of being a patient of so many wonderful women before
How was your experience with Samuel Brown at Brown Fertility?
Dr Brown is very smart and though he is more analytical and goal focused, he is never rude or mean. He gets excited when discussing how procedures are done and you can tell he genuinely enjoys what he does.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
Start saving now. Even though he is the most affordable we found. It's still a bill you can't get used to.
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
The office is always busy. But every time I saw dr brown he was present. Like he listened to everything. Talked to us. All his nurses and staff are friendly. Everyone seems to genuinely care. When you have the inevitable breakdown from the stress and heartbreak of another failed month I am never shut down. I am met with concern encouragement and kindness.
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
Dr brown let's you choose the coarse of action sometimes. With us. He gave us how each procedure would work (medicated times sex. Iui. Ivf) we have completed the iuis first and they were not successful so we ar removing on to ivf
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Emily NP)
I have zero weaknesses to write about. They are kind they care they follow up I believe they go above and beyond what a normal staff should have to do. I have never had the pleasure of being a patient of so many wonderful women before
Describe your experience with Brown Fertility.
Strengths - communication. Flexibility. Compassion weakness- location and that under 35 only gets 1 egg transfer You will always enjoy seeing the people there. Email and phone messages are returned quickly.
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
I had to pay about 500 per iui with a 90 dollar shot and my IVF will be about 5k with 3k worth of shots... of course this all depends on your insurance. Since Florida Blue does not offer very great fertility coverage I have had to foot a lot of the bills
Describe Samuel Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
If you are under 35 he will only implant 1 embryo. I dont personally agree with it. It's very upsetting to know u could have a higher chance with 2 but he doesnt want to risk too many multiples.
What specific things went wrong at Brown Fertility?
  • Failed to call with results
Describe the specific things that went wrong at Brown Fertility.
When we were getting ready for the genetic testing we had to do a gene screening. I tested positive for taysacs. I amMethodist. My husband who is ashkenazi Jewish needed to be tested to see if we could ever conceive together. The results took forever to get in. And when they were finally in it took 2 days to get someone who "could read the results". Looking back the wait time was not that bad but i was freaking out about the possibility of never being able to have a child with my husband. When I finally got the call and I inevitably broke down (from the good news that he was a negative carrier) the nurse was very apologetic and seemed to care that I was so upset about having to wait. This is the only issue I have ever had.
10
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unknown Success
10
8
Age 27
1 Fertility Medications
PCOS
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Doctor Cabrera performed a polypectomy on me and I am currently undergoing treatment with a medicated cycle. We are still early in our treatment but Doctor Cabrera is thoughtful and kind and will explain everything until it is understood fully. He is helpful and compassionate, while also being knowledgeable and empathetic.... My only advice would be to make an appointment that is after work or during a day you can take off from work. The clinic tends to run late appointment times.
Brown Fertility’s strengths are that it is one of the best fertility clinics within Central Florida, they are highly rated and give (from what I’ve seen) the best pricing. They are organized, knowledgeable and helpful. Their major weakness would be their appointments running late. The past two times I have visited them I’ve waited over an hour for my appointment and stayed at the clinic for about 1.5-2 hours. I understand that clinics this large have overbookings
How was your experience with Rafael Cabrera at Brown Fertility?
Doctor Cabrera performed a polypectomy on me and I am currently undergoing treatment with a medicated cycle. We are still early in our treatment but Doctor Cabrera is thoughtful and kind and will explain everything until it is understood fully. He is helpful and compassionate, while also being knowledgeable and empathetic.
What's one piece of advice would you give a prospective patient of Rafael Cabrera at Brown Fertility?
My only advice would be to make an appointment that is after work or during a day you can take off from work. The clinic tends to run late appointment times.
During treatment, were you treated like a number or a human with Rafael Cabrera at Brown Fertility?
Walking into the Brown Fertility office in Orlando, you are received with a warm welcome and smile. Dr. Cabrera is always respectful and kind.
Describe your experience with the nursing staff at Brown Fertility.
The nursing staff at Brown Fertility are wonderful. They are sweet and compassionate! Even when overwhelmed with appointment times or patients, they make you feel like they know you and care about you.
Describe your experience with Brown Fertility.
Brown Fertility’s strengths are that it is one of the best fertility clinics within Central Florida, they are highly rated and give (from what I’ve seen) the best pricing. They are organized, knowledgeable and helpful. Their major weakness would be their appointments running late. The past two times I have visited them I’ve waited over an hour for my appointment and stayed at the clinic for about 1.5-2 hours. I understand that clinics this large have overbookings and especially when it comes to baseline testing for CD3 (that’s something you cannot fully control). Waiting for my appointments has affected my job, I’ve been late or had to leave early 4 times now. I respect the Doctor and Nurse’s time but do become frustrated. They are always apologetic and helpful, though!
10
Doctor
Rafael Cabrera
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
8
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2013 - 2018, Successful
10
10
Age 30 - 35
8 IUI
1 IVF
Endometriosis
Other
Income $100K - $199K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brown was not only our doctor, but he helped counsel my husband and I without pressuring us to do the next step unless it's what we agreed upon. I appreciated his transparency. Dr. Brown's goal wasn't just to get us pregnant, but to ensure that my body was properly operating in order to become pregnant.... Dr. Brown always explained everything to us in a professional, but blunt manner. I appreciated his honesty, even though the news wasn't always what I wanted to hear, he still had a way of being sensitive.
All of the staff [Brown Fertility] is compassionate, friendly and very personable. I consider a lot of them friends now. They always encourage you. The clinic's weakness is time management. I didn't always have to wait an hour for an appointment, but it did happen quite often. I would tell potential patients to be patient and know that the staff really does care and take the time to address all of the patient's needs (even if it takes longer).... Monitoring ultrasounds were $150. Insemination was $500.
How was your experience with Samuel Brown at Brown Fertility?
Dr. Brown was not only our doctor, but he helped counsel my husband and I without pressuring us to do the next step unless it's what we agreed upon. I appreciated his transparency. Dr. Brown's goal wasn't just to get us pregnant, but to ensure that my body was properly operating in order to become pregnant.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
Make early appointments and be prepared to wait if you don't. Just know that none of the staff are going to rush through your appointment and that is why they run behind. Don't be surprised if you have to wait for an hour. Know going to the appointment that you will have to wait (not always, but a lot of the time).
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
Dr. Brown always explained everything to us in a professional, but blunt manner. I appreciated his honesty, even though the news wasn't always what I wanted to hear, he still had a way of being sensitive.
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
We did 8 rounds of IUI using femara and ovidrel. It wasn't standard protocol for patients to do 8 rounds of IUI, but at the time, that is all my husband was willing to do and Dr. Brown respected that. We knew the likelihood of having a positive outcome was slim, but as couple, that is what we agreed upon. When we finally decided to do IVF, we completed one egg retrieval and retrieved 8 eggs. One didn't make it and another one didn't survive as an embryo. We had 6 healthy embryos. We transferred one fresh, day 5 blastocyst that resulted in with a negative pregnancy test. After that we transferred two frozen day 5 embryos that resulted in a twin pregnancy for which I am 30 weeks along currently. :)
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Morgan Weidner)
Morgan was always available via email to answer any questions. When I phoned her, if I couldn't talk to her right away, she would always phone me back. Love her!
Describe your experience with Brown Fertility.
All of the staff is compassionate, friendly and very personable. I consider a lot of them friends now. They always encourage you. The clinic's weakness is time management. I didn't always have to wait an hour for an appointment, but it did happen quite often. I would tell potential patients to be patient and know that the staff really does care and take the time to address all of the patient's needs (even if it takes longer).
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
Monitoring ultrasounds were $150. Insemination was $500. Standard IVF was $8500, but that did not include medicine, ICSI, embryo storage and other fees. FET was $5000 (I think). I was very blessed that my insurance covered all of this.
Describe Samuel Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
My husband and I were always told what was recommended, but were allowed to make the ultimate decision. In the end, we did what was recommended.
10
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2018, Unsuccessful
8
8
Age 29 - 31
1 IVF
Unexplained
Prefer not to answer
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
Neutral
Neutral
Unsuccessful
As a patient I felt like my dream was possible, dr.cabrera told me I had everything for me except one thing, but he still had strong faith of me becoming a mother. He would talk to me try to explain everything I had concerns or questions about. We're not sure why the transfers have not worked yet, but we are not giving up. Dr Cabrera says it will happen.
The nurses [at Brown Fertility] there show a lot of compassion and care they try to remember what step every patient is on in there journey. They talk about what's going on in your journey and your concerns.... They have a lot of strengths the only weaknesses I would describe is not being capable of taking pictures of your embryos before inserting them. I was a little disappointed not being able to see there quality myself, but other than that this clinic has been great to me.
How was your experience with Rafael Cabrera at Brown Fertility?
As a patient I felt like my dream was possible, dr.cabrera told me I had everything for me except one thing, but he still had strong faith of me becoming a mother. He would talk to me try to explain everything I had concerns or questions about. We're not sure why the transfers have not worked yet, but we are not giving up. Dr Cabrera says it will happen.
What's one piece of advice would you give a prospective patient of Rafael Cabrera at Brown Fertility?
Ask every question u have don't be afraid.
During treatment, were you treated like a number or a human with Rafael Cabrera at Brown Fertility?
Time was taken with me every questioned i asked was answered to the best possible.
Describe the protocols Rafael Cabrera used in your cycles at Brown Fertility and their degree of success.
My first cycle I used very little stims gonal-f, estradiol,crinone,lupron,baby aspirin, and my trigger shot. Everything worked great. Just did not end in a positive prergnancy test
Describe your experience with the nursing staff at Brown Fertility.
The nurses there show a lot of compassion and care they try to remember what step every patient is on in there journey. They talk about what's going on in your journey and your concerns.
Describe your experience with Brown Fertility.
They have a lot of strengths the only weaknesses I would describe is not being capable of taking pictures of your embryos before inserting them. I was a little disappointed not being able to see there quality myself, but other than that this clinic has been great to me.
Describe the costs associated with your care under Rafael Cabrera at Brown Fertility.
My first step of ivf cost about 10,000 my additional FETs were 3500 each
Describe Rafael Cabrera's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
My dr would only do 1 embryo the first transfer because of my age and my chances of becoming pregnant they were afraid of multiple pregnancies.
8
Doctor
Rafael Cabrera
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unknown Success
10
10
Age 34 - 37
1 IUI
1 IVF
Unexplained
South Asian
Income $50K - $99K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Brown] clearly loves what he does and wants to help you succeed. He always answers all my questions and clearly feels sad when there’s a loss. He has also never made me feel I “must” do anything, I always felt I had a choice in my diagnostic testing and treatments. And he works with me on financing. ... He’s always talked to me without making me feel like he’s rushed to get to his next patient. Very compassionate too.
The office [Brown Fertility] is a well planned production for efficiently and safely providing ivf. This means there’s typically little flexibility in scheduling. However, I’ve been told they will alter things to accommodate your requests. The long wait times mean you get all the time you need once it’s your turn. ... In general I felt like the nurses were enthusiastic to see me and always got someone good to draw my blood
How was your experience with Samuel Brown at Brown Fertility?
He clearly loves what he does and wants to help you succeed. He always answers all my questions and clearly feels sad when there’s a loss. He has also never made me feel I “must” do anything, I always felt I had a choice in my diagnostic testing and treatments. And he works with me on financing.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
Write down the things you’d like to ask him before you go in. He will answer everything, you just need to be prepared. Also bring a book or Netflix while you wait.
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
He’s always talked to me without making me feel like he’s rushed to get to his next patient. Very compassionate too.
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
When I asked him about why he chose certain protocols over others he had good explanations that were specific to my case.
Describe your experience with the nursing staff at Brown Fertility.
In general I felt like the nurses were enthusiastic to see me and always got someone good to draw my blood
Describe your experience with Brown Fertility.
The office is a well planned production for efficiently and safely providing ivf. This means there’s typically little flexibility in scheduling. However, I’ve been told they will alter things to accommodate your requests. The long wait times mean you get all the time you need once it’s your turn.
10
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
0
0
Age 35
1 IUI
Endometriosis
Male Factor
PCOS
Unexplained
Latinx
Income $50K - $99K
4th of 4 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Brown is a Sales person. He keep talking about how he was the cheapest and and how other facility will charge me more without results. Never about my issues and how he was going to help my husband and I...He didn't take the time to know my name. Didn't care to why I was there, just keep say how I would be pregnant by the end of the year.. Never explained how...Try to look for a different specialist.
I didn't get any treatment plan [at Brown Fertility] because it took them 3 month just to all my results from blood work and almost a month just to get an appointment to get those results...10,500.00 per cycle . I remember that because he [Dr. Brown] keep bragging on how they are the cheapest...The only good thing about this place is that they take medical insurance Everything else is not good. From the first appointment they make you wait an hour after your appointment. It takes a month just to see the doctor to get results. Very stressful place
How was your experience with Samuel Brown at Brown Fertility?
Dr. Brown is a Sales person. He keep talking about how he was the cheapest and and how other facility will charge me more without results. Never about my issues and how he was going to help my husband and I
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
Try to look for a different specialist. infertility is hard enough, don't go to a practice that will make it harder
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
He didn't take the time to know my name. Didn't care to why I was there, just keep say how I would be pregnant by the end of the year.. Never explained how
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
I didn't get any treatment plan because it took them 3 month just to all my results from blood work and almost a month just to get an appointment to get those results
Describe your experience with Brown Fertility.
The only good thing about this place is that they take medical insurance Everything else is not good. From the first appointment they make you wait an hour after your appointment. It takes a month just to see the doctor to get results. Very stressful place
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
10,500.00 per cycle . I remember that because he keep bragging on how they are the cheapest
Describe Samuel Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
N/A
What specific things went wrong at Brown Fertility?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
0
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unknown Success
9
10
Age 32
Fertility Medications
Uterine Fibroids
Recurrent Pregnancy Loss
Other
Income $50K - $99K
Teacher
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Rose is extremely warm when discussing our health. He is also really thorough and wants to make sure you cover all the bases before moving forward with treatment. Having had 3 miscarriages, I truly appreciate the diligence he has shown in crossing all our T’s and dotting all our I’s.... We waited almost 2 hours to be seen, but once we were with Dr. Rose, it was worth every second. You never feel rushed or like you’re just a number. We had a Saturday appointment, so that could be why it took so long.
We waited almost 2 hours to be seen, but once we were with Dr. Rose, it was worth every second. You never feel rushed or like you’re just a number. We had a Saturday appointment, so that could be why it took so long.... The staff [Brown Fertility] forgot to send our requisitions for blood work to the lab. Then after then sent it, they realized the next day that they forgot to send one more, so my husband had to go for blood work twice.
How was your experience with Bruce Rose at Brown Fertility?
Dr. Rose is extremely warm when discussing our health. He is also really thorough and wants to make sure you cover all the bases before moving forward with treatment. Having had 3 miscarriages, I truly appreciate the diligence he has shown in crossing all our T’s and dotting all our I’s.
What's one piece of advice would you give a prospective patient of Bruce Rose at Brown Fertility?
Be prepared that it takes time. All good things come to those who wait. :)
Describe your experience with Brown Fertility.
We waited almost 2 hours to be seen, but once we were with Dr. Rose, it was worth every second. You never feel rushed or like you’re just a number. We had a Saturday appointment, so that could be why it took so long. We’re on kunin the beginning stages of our journey, but I’m already so impressed.
What specific things went wrong at Brown Fertility?
  • Lost paperwork
  • Failed to order appropriate test
Describe the specific things that went wrong at Brown Fertility.
The staff forgot to send our requisitions for blood work to the lab. Then after then sent it, they realized the next day that they forgot to send one more, so my husband had to go for blood work twice.
9
Doctor
Bruce Rose
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
0
0
Age 39
Fertility Medications
Diminished Ovarian Reserve
Tubal Blockage
Latinx
Income $50K - $99K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Cabrera] treated us as we were wasting our time discouraged us to even try as to no hope ivf would work for us had no problem crushing my dreams and made me unhopeful that no one else would help us .. put me in depression for a long time... after like 5 visits said i had diabetes and wasnt going to move forward said i should give up and had no hope for a succesful ivf due to my age
Called [Brown Fertility] many timea ro have my records sent to CNY and been months til this days they havent its a run around every time I call they say call this number they send records out and then they say give us 24 hra and its been months... feels like they have no real care only money and no succcess they care about their numbers on only success rates if they see you have low chance or would be low chance they dismiss you totally
How was your experience with Rafael Cabrera at Brown Fertility?
He treated us as we were wasting our time discouraged us to even try as to no hope ivf would work for us had no problem crushing my dreams and made me unhopeful that no one else would help us .. put me in depression for a long time until people in ivf groups suggested i look into CNY
What's one piece of advice would you give a prospective patient of Rafael Cabrera at Brown Fertility?
Dont see him
During treatment, were you treated like a number or a human with Rafael Cabrera at Brown Fertility?
We met Dr C at a tour thought he was nice gAve us hope got there he had me do testing after testing and after like 5 visits said i had diabetes and wasnt going to move forward said i should give up and had no hope for a succesful ivf due to my age he was so blunt and insensitive I was in shock pretty much cryshing my dreams no plan to even try plus I never had diabetes before and found it strange he said I had it and didnt even tell me how to get better to start nothing .. I was devasted after so much time and money wasted not even able to start a cycle prompted me to move forward to CNY which I consulted with Dr. CORALEY and was given hope he pretty much told me that Dr. CABREAR didnt see me as a good numbers candiate because I am over weight also plus my age and he didnt want to bother but on hold with cny due to fiances my husband lost our ins due to getting laid off and his new job now doesnt help with good ins and our savings was depleted once he list his job until he got a new one
Describe the protocols Rafael Cabrera used in your cycles at Brown Fertility and their degree of success.
I had genectics testing all blood work a Hsg done and more blood work.
Describe your experience with the nursing staff at Brown Fertility.
Nice but not detailed
Describe your experience with Brown Fertility.
I have spoken with other patients which has had similar expierces feels like they have no real care only money and no succcess they care about their numbers on only success rates if they see you have low chance or would be low chance they dismiss you totally
Describe the costs associated with your care under Rafael Cabrera at Brown Fertility.
Co pays of 35 dollars rest billed to cigna
What specific things went wrong at Brown Fertility?
  • Lost paperwork
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Brown Fertility.
Called many timea ro have my records sent to CNY and been months til this days they havent its a run around every time I call they say call this number they send records out and then they say give us 24 hra and its been months
0
Doctor
Rafael Cabrera
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unknown Success
9
10
Age 30 - 31
IUI
Other
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
My experience with Dr. Cabrera is a bit different since I was originally under the care of a nurse practitioner that is no longer with the clinic. This made me anxious about staying with the clinic when she left but I am extremely happy that I chose to stay. Dr. Cabrera has assured me that I am in good hands and has taken the time to understand my history.... Dr. Cabrera told us that the goal is 1 healthy baby at at time. That is what we want to be looking for, not multiples.
I think the clinic's [Brown Fertility-Orlando] strengths are in the number of pregnancies that come out of the office. I believe the weakness is just making sure there is a Dr available to talk to at all times. I was scheduled for a surgery and it had to be re scheduled due to the Dr.'s schedule. It was frustrating but at the end of the day, everything was fine.... [the nurses were] Always friendly and caring while being informative.
How was your experience with Rafael Cabrera at Brown Fertility?
My experience with Dr. Cabrera is a bit different since I was originally under the care of a nurse practitioner that is no longer with the clinic. This made me anxious about staying with the clinic when she left but I am extremely happy that I chose to stay. Dr. Cabrera has assured me that I am in good hands and has taken the time to understand my history.
What's one piece of advice would you give a prospective patient of Rafael Cabrera at Brown Fertility?
Don't be afraid to ask him to speak slower.
During treatment, were you treated like a number or a human with Rafael Cabrera at Brown Fertility?
I have always felt compassion from Dr. Cabrera. He has taken the time to explain things to me that I needed to understand. At some points I have felt more like "a number" when I was told IVF was my best option. It might be my best but it's not my only... so I chose to go with less expensive treatments first.
Describe your experience with the nursing staff at Brown Fertility.
Always friendly and caring while being informative.
Describe your experience with Brown Fertility.
I think the clinic's strengths are in the number of pregnancies that come out of the office. I believe the weakness is just making sure there is a Dr available to talk to at all times. I was scheduled for a surgery and it had to be re scheduled due to the Dr.'s schedule. It was frustrating but at the end of the day, everything was fine.
Describe the costs associated with your care under Rafael Cabrera at Brown Fertility.
My insurance has paid for diagnostic care so we only paid a $45.00 co pay when having regular visits. We pay out of pocket for IUI but we haven't finished that so we don't have a full number.
Describe Rafael Cabrera's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
Dr. Cabrera told us that the goal is 1 healthy baby at at time. That is what we want to be looking for, not multiples.
What specific things went wrong at Brown Fertility?
  • Provided conflicting information
Describe the specific things that went wrong at Brown Fertility.
The one time that things didn't go as planned was not the clinic's fault. It was all my insurance company's fault. My insurance company told my clinic that we had 100% IVF coverage when we actually had 0%. We went through the whole teaching and signed paperwork to start the whole process and then found out that we needed to come up with the money ourselves. That was not an option so we decided to move forward with other treatments.
9
Doctor
Rafael Cabrera
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Consult
0
0
Age 24
1 IUI
Black or African-American
Income $50K - $99K
2nd of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Brown needs to take a step back and really think about actually reading and getting to know his patients. Just like his time is valuable ours is too. We are coming to his clinic because of the success rates hoping this will be it! We should not sit in a waiting room for 5-6 hours past our appointment just to be told to do testing we have already done...I feel at this point in his career that he doesn't have time to really review your file and personalize your treatment because he is so busy.
Do not book appointments around work. They [Brown Fertility] are never on time...We should not sit in a waiting room for 5-6 hours past our appointment just to be told to do testing we have already done...Dr. Brown needs to take a step back and really think about actually reading and getting to know his patients. Just like his time is valuable ours is too...They need more doctor's...We left and never went back after the consult.
How was your experience with Samuel Brown at Brown Fertility?
He is not a good doctor if your looking to be a human and not a number. I feel at this point in his career that he doesn't have time to really review your file and personalize your treatment because he is so busy.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
Do not book appointments around work. They are never on time. A couple before us sat in the waiting for for hours and couldn't wait any longer and finally they scheduled another appointment. There was no compassion!
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
My husband and I waited in the waiting room for over 3 hourse just to fit go back in the room and he hadnt even read our chart. He asked us to get testing done that we already had. We told him that was already done and he started flipping through our file and said oh your right.
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
None. We left and never went back after the consult.
Describe your experience with Brown Fertility.
They need more doctor's. Or just period Dr. Brown needs to take a step back and really think about actually reading and getting to know his patients. Just like his time is valuable ours is too. We are coming to his clinic because of the success rates hoping this will be it! We should not sit in a waiting room for 5-6 hours past our appointment just to be told to do testing we have already done. There isnt even a sorry!
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
12k
0
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Brown Fertility
Jacksonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
0
0
Age 28 - 29
5 IUI
1 IVF
Unexplained
Other
Income $0 - $49K
Nurse or HC Services
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Brown was very nice and positive. Everything was "we will have you pregnant by the end of the year." This wasn't realistic and ended up being such a disappointment...When he did my HSG he was rough and very quick. I have a high pain tolerance and had to speak up about pain. He did not comment on this and then said "ok right tube blocked. Remember that for our next appointment. We can work with that ." This was as he was rushing out of the room. I was beyond confused and devastated.
The office staff is terrible and lack compassion...They are not professional...They have messed up appointments and billing several times...I would say it's a cattle call and to look elsewhere if possible...She [nurse at Brown Fertility] answered emails quickly and was friendly. She was polite and professional.
How was your experience with Samuel Brown at Brown Fertility?
Dr. Brown was very nice and positive. Everything was "we will have you pregnant by the end of the year." This wasn't realistic and ended up being such a disappointment. Anytime we had a question or wanted to speak with him we had to pay our co pay of 60 dollars. When he did my HSG he was rough and very quick. I have a high pain tolerance and had to speak up about pain. He did not comment on this and then said "ok right tube blocked. Remember that for our next appointment. We can work with that ." This was as he was rushing out of the room. I was beyond confused and devastated. Also I think he should remember and not ask the patient to. When we did the Laparoscopy both tubes were actually open. We had a five minute appointment with him and that was it. For IVF I saw him once for one ultrasound. It was about 2 mins after waiting 45. They had done 38 IVF in one cycle.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
I would say it's a cattle call and to look elsewhere if possible.
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
The wait times were never under 30-45 minutes. I spent a total of 30 minutes total if that with Dr.Brown since beginning treatment. The doctor who came to do my egg retrieval and transfer was a man I never met and he did not know me or my situation. I did not feel like he cared. When we were there to do the transfer we only had two embryos left and out of no where he goes I would go ahead and transfer both even though for your age we only do one because you might have poor ovarian reserve. I had never heard that before and he didn't even have my chart. So he added all this worry and without any facts. Luckily the embryologist spoke up and said to just transfer one due to it not increasing chances (only 5 percent) and being more of a risk. No one ever called to follow up unless it was to ask for more money.
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
For my IUIs I was on low dose Femara. I would have 2 ultrasounds. One baseline. One to check progress. Trigger with Ovidrel. Then IUI 36 hours later. For IVF I was on the lowest doses of Gonal F and HCG after a Baseline ultrasound. Next ultrasound to check progress I was cancelled due to over response. I had to go back on birth control again and be scheduled the next month. He lowered the dose of Gonal F. I did Cetrotide for 3 days until I triggered with Ovidrel. Also baby aspirin whole cycle. Then after retrieval progesterone and estridol.
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Kristina Maor)
She answered emails quickly and was friendly. She was polite and professional.
Describe your experience with Brown Fertility.
The office staff is terrible and lack compassion. They are money hungry. They are not professional. They are difficult to work with. They are not flexible. They have no empathy.
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
60 co pay to see doctor or ask a question 250 per ultrasound 500 per IUI 9k for IVF not including medication. Not including mock transfer. Not including blood work. Not including storing frozen embryos. Not including anesthesia
What specific things went wrong at Brown Fertility?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Brown Fertility.
They have messed up appointments and billing several times.
0
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Brown Fertility
Jacksonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
0
2
Age 33
1 IVF
Prefer not to answer
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Samuel Brown] used the protocol that he uses for all of his patients. I don’t feel like I was treated as an individual at all...We are facing secondary infertility at age 32 (now 33) and were not told why we were having trouble and were never told of my extremely low AMH levels (even after two failed transfers). I feel that my labs were either not reviewed at all (which cost us $3000 out of pocket) or if they were, the reason for our infertility was never relayed to us.
The clinic [Brown Fertility] is very busy and Dr. Brown divides him time between several different locations. Be prepared to wait at your appointments and don’t expect to hear your HSG results that same day...My AMH is extremely low for my age. This was never revealed to me after thousands of dollars of labs were done. My protocol was never changed from the “standard” that could have effected my results or persuaded us to go another direction with our procedures. My labs were drawn and in the clinics hand bedor starting the IVF process.
How was your experience with Samuel Brown at Brown Fertility?
When we First met Dr. Brown we were very impressed with his knowledge in bed. He told us that we would have a 90%-100% chance of getting pregnant if we went straight to IVF. We are experiencing secondary fertility at that time 32 years old. We decided to go ahead with IVF process and win had all my labs drawn as well as my husband. We ended up doing a retrieval with a 5 day fresh transfer with one embryo and also a frozen transfer with our last two embryos a few months later ( there were four eggs for trade total, three of them made it to five day embryos). Neither were successful and after our cycle, I was doing my research and looking at my labs for a reason why at 32 years old, we were unable to retrieve any more than four eggs and found out that my AMH levels are extremely low. This was never relayed to me by Dr. Brown which made me think that he either never reviewed my ($5000) labs or did and didn’t tell me. We have started with another Infertility clinic and will not be returning back to Brown Fertility for this reason.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
Do not get your hopes up if he promises you the moon. Do your own research and be your own advocate. You have to ask questions and not be afraid to speak up for yourself.
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
We went to Dr. Brown and were told we would have an 90-100% chance of pregnancy if we did IVF. We are facing secondary infertility at age 32 (now 33) and were not told why we were having trouble and were never told of my extremely low AMH levels (even after two failed transfers). I feel that my labs were either not reviewed at all (which cost us $3000 out of pocket) or if they were, the reason for our infertility was never relayed to us.
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
He used the protocol that he uses for all of his patients. I don’t feel like I was treated as an individual at all.
Describe your experience with the nursing staff at Brown Fertility.
The nursing staff was always very friendly and helpful.
Describe your experience with Brown Fertility.
The clinic is very busy and Dr. Brown divides him time between several different locations. Be prepared to wait at your appointments and don’t expect to hear your HSG results that same day. The nursing staff is wonderful and always helpful. The front office staff is neutral (not super friendly but also not rude). Go into your consultation with questions and knowing what you want out of your experience.
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
It was around $9000 for the retrieval and fresh transfer. We also paid $4000 for the second frozen transfer.
Describe Samuel Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
For our frozen transfer, we transferred two embryos mainly because they were our last two.
What specific things went wrong at Brown Fertility?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at Brown Fertility.
My AMH is extremely low for my age. This was never revealed to me after thousands of dollars of labs were done. My protocol was never changed from the “standard” that could have effected my results or persuaded us to go another direction with our procedures. My labs were drawn and in the clinics hand bedor starting the IVF process.
0
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014 - 2017, Unknown Success
7
8
Age 29 - 32
3 IUI
1 IVF
Male Factor
PCOS
Prefer not to answer
1st of 3 Docs
Neutral
Neutral
Success w/ Doc Not sure
Dr. Brown did our egg retrieval and transfer. He did a fresh transfer with only one egg because I was under the age of 30. He only transfers more than 1 embryo of you're over 30. They did ICSI on all our embryos...Dr. Brown is very knowledgeable and good at what he does. He understands his field very well and has compassion for his patients. He can tend to be somewhat flighty and forget who his patients are from time to time though...He's a good doctor, but can seem like he doesn't know his patients that well because he sees so many on a daily basis
This clinic [Brown Fertility] is like a well oiled machine. They are very efficient at what they do. Patients get in and out easily, but the wait times can sometimes be very long so be prepared to wait. The waiting rooms are nice but there's always that awkward silence you find at any fertility clinic...Dr. Brown has a wonderful nursing staff! They made the entire process so much easier. They are all very compassionate and understanding...It's easy to feel like a number when they group you in a cycle with a bunch of other people
How was your experience with Samuel Brown at Brown Fertility?
Dr. Brown is very knowledgeable and good at what he does. He understands his field very well and has compassion for his patients. He can tend to be somewhat flighty and forget who his patients are from time to time though. There were a few times he asked us the same questions multiple times.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
He's a good doctor, but can seem like he doesn't know his patients that well because he sees so many on a daily basis
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
It's easy to feel like a number when they group you in a cycle with a bunch of other people
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
Dr. Brown did our egg retrieval and transfer. He did a fresh transfer with only one egg because I was under the age of 30. He only transfers more than 1 embryo of you're over 30. They did ICSI on all our embryos but they didn't do genetic testing on them, only on my partner and myself. We did end up getting pregnant with the 1 embryo. 14 eggs were retrieved and 13 fertilized.
Describe your experience with the nursing staff at Brown Fertility.
Dr. Brown has a wonderful nursing staff! They made the entire process so much easier. They are all very compassionate and understanding
Describe your experience with Brown Fertility.
This clinic is like a well oiled machine. They are very efficient at what they do. Patients get in and out easily, but the wait times can sometimes be very long so be prepared to wait. The waiting rooms are nice but there's always that awkward silence you find at any fertility clinic.
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
At the time of our egg retrieval and embryo transfer we paid around 14k for medicine and the procedure. Just an embryo transfer is around 4k.
Describe Samuel Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
Dr. Brown only likes to transfer 1 embryo for those patients under 30. He didn't like the idea of transferring more than 2 at a time. He stated that the odds didn't increase anymore with putting more embryos into the uterus.
7
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017, Unknown Success
9
10
Age 31
Fertility Medications
Endometriosis
Tubal Blockage
Income $0 - $49K
Nurse or HC Services
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Samuel was a very compassionate doctor. When I had my first consultation I met with his ARNP Emily who was very nice and sweet as well.... My next appointment I met with Dr. Brown, due to my medical history (abscess on my fallopian tube due an reaction from the HSG) he wanted to see if we could try alternative methods instead of going through with IVF....He is someone that you can trust, he will explain everything to you and will also answer your questions in full detail.
I have not had a bad experience with the clinic, they [Brown Fertility] are really helpful and caring. The staff were genuine and made you feel as though you were speaking to a good friend. The environment of the facility was a very nice environment and the staff would check on you periodically to make sure you were fine while waiting. For me the wait time was not long at all about 30 minutes was the longest I waited for an appointment.
How was your experience with Samuel Brown at Brown Fertility?
Dr. Samuel was a very compassionate doctor. When I had my first consultation I met with his ARNP Emily who was very nice and sweet as well. Emily was very compassionate and explained the possibilities of what could happen. My next appointment I met with Dr. Brown, due to my medical history (abscess on my fallopian tube due an reaction from the HSG) he wanted to see if we could try alternative methods instead of going through with IVF. After the surgery it was concluded that after all of the scar tissue I had on my fallopian tubes that we would not be able to do a non invasive treatment and needed to do IVF. Due financial issues we were unable to continue because we could not afford to do IVF. Currently we are saving up to do a round. Dr. Brown did assure me that I would be able to carry but because the egg is unable to meet the sperm in my body I could not conceive naturally. Overall the staff was wonderful and made me feel fully comfortable with all that was going on and was very thorough with all that occurred.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
He is someone that you can trust, he will explain everything to you and will also answer your questions in full detail. You wont think he is rushing as he gives you all the time you need to fully understand what he is saying to you.
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Emily ARNP)
Emily was very compassionate and made sure you understood all that was happening before she moved on. Loved her
Describe your experience with Brown Fertility.
I have not had a bad experience with the clinic, they are really helpful and caring. The staff were genuine and made you feel as though you were speaking to a good friend. The environment of the facility was a very nice environment and the staff would check on you periodically to make sure you were fine while waiting. For me the wait time was not long at all about 30 minutes was the longest I waited for an appointment.
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
9000 for one round of ivf and 3000 for medication
9
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
8
8
Age 33
1 IVF
Diminished Ovarian Reserve
Endometriosis
Other
European
Income $0 - $49K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
Dr Brown is very honest and compassionate. I felt like he explained everything thoroughly and was open with expectations. I felt cared for and that he really wanted the best for me. His knowledge was great and he was always on time and kind... I was on birth control for 8 weeks prior to beginning cycle. I did not produce many eggs (3) and was discovered I have diminished ovarian reserve. Only 2 of the eggs were mature and both fertilized with ICSI. I had embryo transfer on day 3 with a 4 cell and an 8 cell embryo. I took Crinone suppositories and Estradiol daily after embryo transfer.
The front desk [at Brown Fertility] is fairly organized. The appointments ran mostly on time. They would let you know if your upcoming appointment would be long and to bring a book. Everyone was friendly...The nursing staff were very thorough and would respond to emails immediately. They were always positive and uplifting and organized.
How was your experience with Samuel Brown at Brown Fertility?
Dr Brown is very honest and compassionate. I felt like he explained everything thoroughly and was open with expectations. I felt cared for and that he really wanted the best for me. His knowledge was great and he was always on time and kind.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
Don't be afraid to ask questions and he will answer them.
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
I felt Dr. Brown took his time with you and explained in detail. Also, he had a positive attitude.
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
I did stims for 12 days. I started with 225 of Gonal-F and 20mcg of hcg for the first 4 days. On day 5 I was upped to 300 of Gonal-F. Cetrotide was introduced on day 10. I triggered with Ovidrel. I was on birth control for 8 weeks prior to beginning cycle. I did not produce many eggs (3) and was discovered I have diminished ovarian reserve. Only 2 of the eggs were mature and both fertilized with ICSI. I had embryo transfer on day 3 with a 4 cell and an 8 cell embryo. I took Crinone suppositories and Estradiol daily after embryo transfer.
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Kristina)
The nursing staff were very thorough and would respond to emails immediately. They were always positive and uplifting and organized.
Describe your experience with Brown Fertility.
The front desk is fairly organized. The appointments ran mostly on time. They would let you know if your upcoming appointment would be long and to bring a book. Everyone was friendly
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
IVF cycle 9,000 Medications 2,000
Describe Samuel Brown's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Brown Fertility.
I was only to transfer one embryo but due to 3 day transfer and one embryo stalling we decided to transfer both the 8 cell and 4 cell embryo
8
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Brown Fertility
Jacksonville
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
10
10
Age 37
3 IUI
PCOS
Other
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Brown] spends as much time with you as you need. He answers all your questions you have and never rushes you out like your just a number. He genuinely cares for you!...He explained to me that the first IUI doesn't have much success. Usually people don't get pregnant the first time. So not to get discouraged. He holds IVF seminars and thoroughly explains the IVF process with is very informative!
Everyone that I encountered at the clinic [Brown Fertility] was super nice and compassionate. They know how stressful it is and try their hardest to make you comfortable and relaxed. They hold an I.V.F. seminar I think every month invwhich they explain the entire I.V.F. process from start to finish starting from birth control to injectionsnto egg retrieval to transfer...[nurses were] Very sweet and caring. Like Dr Brown didn't sugar coat anything.
How was your experience with Samuel Brown at Brown Fertility?
Dr. Brown explained to us what to expect the first time we met him. He gave us things to avoid during treatment and told us what to take. He explained to me that the first IUI doesn't have much success. Usually people don't get pregnant the first time. So not to get discouraged. He holds IVF seminars and thoroughly explains the IVF process with is very informative! Dr. Brown is the best RE out there!!
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
He's not going to sugar coat things. He tells you like it is. Facts!
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
Dr. Brown is amazing! He spends as much time with you as you need. He answers all your questions you have and never rushes you out like your just a number. He genuinely cares for you!
Describe the protocols Samuel Brown used in your cycles at Brown Fertility and their degree of success.
I took clomid which made me crazy I explained to them that I couldn't stand the way it made me (crazy and mean) so they changed me to be made followed by a trigger shot and IUI.
Describe your experience with your nurse at Brown Fertility.
Very sweet and caring. Like Dr Brown didn't sugar coat anything. This is what to expect
Describe your experience with Brown Fertility.
Everyone that I encountered at the clinic was super nice and compassionate. They know how stressful it is and try their hardest to make you comfortable and relaxed. They hold an I.V.F. seminar I think every month invwhich they explain the entire I.V.F. process from start to finish starting from birth control to injectionsnto egg retrieval to transfer. I would want to go to any other clinic!
Describe the costs associated with your care under Samuel Brown at Brown Fertility.
Over all it was around $16,000 with medication
10
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
5
6
Age 35 - 36
3 IUI
2 IVF
Endometriosis
PCOS
European
Ashkenazi Jewish
Income $50K - $99K
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Make him [Dr. Samuel Brown] give you straight answers. He told me he could get me pregnant in 2 rounds of IVF. I'm still not...He is a very intelligent man. I realize he's helped many people, so he must be doing something right, I just never felt that. I felt like I wasn't given a full picture. I feel like he never explored another option. His bedside manner leaves a little to be desired...To be honest, there were multiple occasions when I felt like just a mortgage payment.
To be honest, there were multiple occasions when I felt like just a mortgage payment [at Brown Fertility]. I felt like they were telling me things to keep me as a patient and not really giving me the odds...The majority of the nurses were wonderful...the nurse was supposed to call in the corresponding estrogen meds in to my pharmacy and she didnt. I will wonder forever if that sided in my miscarriage.
How was your experience with Samuel Brown at Brown Fertility?
He is a very intelligent man. I realize he's helped many people, so he must be doing something right, I just never felt that. I felt like I wasn't given a full picture. I feel like he never explored another option. His bedside manner leaves a little to be desired.
What's one piece of advice would you give a prospective patient of Samuel Brown at Brown Fertility?
Get options. Make him give you straight answers. He told me he could get me pregnant in 2 rounds of IVF. I'm still not.
During treatment, were you treated like a number or a human with Samuel Brown at Brown Fertility?
To be honest, there were multiple occasions when I felt like just a mortgage payment. I felt like they were telling me things to keep me as a patient and not really giving me the odds
Describe your experience with your nurse at Brown Fertility. (Assigned nurse: Hailey)
The majority of the nurses were wonderful.
Describe your experience with Brown Fertility.
There's a lot of stress in the patients because of what they are going thru. They feel like Dr Brown holds their future in his hands. It would've been beneficial to have less fluff and more reality right up front.
What specific things went wrong at Brown Fertility?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Brown Fertility.
After my first ivf positive pregnancy test, the nurse was supposed to call in the corresponding estrogen meds in to my pharmacy and she didnt. I will wonder forever if that sided in my miscarriage.
5
Doctor
Samuel Brown
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Brown Fertility
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources