Buffalo Infertility & IVF Associates

4 doctors work here

Rated 8.9
Strongly recommend: 69%Neutral: 21%Don't recommend: 10%8.9
69% strongly recommend
63 reviews
Operations
9
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.3
8.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.9
8.9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.8
7.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
628
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Snyder
4510 Main Street
Snyder, NY 14226
(716) 839-3057

15 patient reviews filtered by:

2019 - 2020, Unsuccessful
NPS
8
NPS
8
Age 42 - 43
2 IUI
1 IVF
Recurrent Pregnancy Loss
Unexplained
Latinx
Income $200K - $499K
Neutral
Neutral
Unsuccessful
Straightforward and honest, he [Dr. Sullivan] was clear of what the expectations were for someone my age. He didn’t make it seem impossible but he was honest about the challenge. He performed the retrieval but his staff performed the IUIs. He answered all our questions in a manner we could understand. The process was very emotional and long it seemed to me. I only saw him 2 or 3 times and mostly saw his staff...
the nurses [at Buffalo Infertility & IVF Associates] were super kind and caring...Appointments were on time, the only one I could remember too a long time was the retrieval one. They were easy to reach by phone no matter the day of the week. The lady that did my labs was good too and right at their office. They also worked well with the lab company I used. Results were always in on the same day...
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
Straightforward and honest, he was clear of what the expectations were for someone my age. He didn’t make it seem impossible but he was honest about the challenge. He performed the retrieval but his staff performed the IUIs. He answered all our questions in a manner we could understand. The process was very emotional and long it seemed to me. I only saw him 2 or 3 times and mostly saw his staff.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
Ask all you want, he was always willing to answer. Don’t be afraid.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
I was treated kindly and honestly. Doctor indicated it would take at least 3 retrievals but we were in the process to move out of state and had only time and money for 1 retrieval.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
I don’t remember all of it. We did Clomid for each of the IUI cycles. For the egg retrieval we did injectables and have many sonograms to evaluate how my follicles were developing and measuring them. Once at the right size we did the retrieval. If I remember correctly we had like 28 follicles but only got 13 eggs.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
They were very kind to me. They saw me at very sad times as my baby’s heart beats were always too slow an indication that we were going to have a miscarriage. They allow me to see my baby by sonogram for a little longer since it would be the last time my child had a heart beat. We had a total of 7 miscarriages and everyone of them hurt so much.
Describe your experience with Buffalo Infertility & IVF Associates.
I don’t have any other fertility clinic to compare them too and say if they did enough or not enough. It is my hope that they did and they do to every patient. I know the nurses were super kind and caring, that holds a lot of weight in my book. Appointments were on time, the only one I could remember too a long time was the retrieval one. They were easy to reach by phone no matter the day of the week. The lady that did my labs was good too and right at their office. They also worked well with the lab company I used. Results were always in on the same day.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility & IVF Associates.
Including medications, monitoring, labs, retrieval and all the appointments we spend $17,000
Describe Michael Sullivan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
We didn’t make it that far sadly.
8
Doctor
Michael Sullivan
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
8
Age 37
1 IUI
Unexplained
Other
Income $100K - $199K
Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
He [Dr. Sullivan] was very patient and understanding during my dye test. I was terrified because I had never been in a hospital for any reason. I so appreciated the time he took to explain the procedure and make sure I was ok.... I did a dye test to evaluate my Fallopian tubes. I took Femara, had an ultrasound to evaluate how it was working. Then tested for ovulation at home. Once I got a positive I had an IUI done the following day. I start my second round tomorrow as the first IUI did not work.
Front desk staff [Buffalo Infertility] and answering service should probably be educated more or told not to talk specifics if they do not know what they’re talking about. Every time I would call I felt they had no clue what was going on and it was frustrating....maybe they should know how to read a chart correctly so patients get scheduled for what they have treatment planned.... I feel the nurses are their biggest asset to this clinic. They are always so informed and understanding.
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
He was very patient and understanding during my dye test. I was terrified because I had never been in a hospital for any reason. I so appreciated the time he took to explain the procedure and make sure I was ok.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
Be patient. Educate yourself and ask as many questions as you need to make yourself feel comfortable.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
You can tell they care and want to help. They are thorough with your paperwork and assessing you and your partners health history to rule out any possible factors or causes of infertility.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
I did a dye test to evaluate my Fallopian tubes. I took Femara, had an ultrasound to evaluate how it was working. Then tested for ovulation at home. Once I got a positive I had an IUI done the following day. I start my second round tomorrow as the first IUI did not work.
Describe your experience with your nurse at Buffalo Infertility & IVF Associates. (Assigned nurse: Jenna)
She is great. After my consult I was so overwhelmed. She took me to another room and explained everything again with great detail and answered my questions.
Describe your experience with Buffalo Infertility & IVF Associates.
Front desk staff and answering service should probably be educated more or told not to talk specifics if they do not know what they’re talking about. Every time I would call I felt they had no clue what was going on and it was frustrating. I understand they are not medical professionals but maybe they should know how to read a chart correctly so patients get scheduled for what they have treatment planned. My treatment was delayed the first month due to being down one doctor because of vacation. Anyone who is going through this knows how precious time is. I feel the nurses are their biggest asset to this clinic. They are always so informed and understanding. They go out of their way to explain procedures and everything they see on my ultrasounds.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility & IVF Associates.
Luckily, we uped our insurance and had HSAs so just have copays at this time but we do not have coverage for IVF so we shall see.
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Provided conflicting information
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
When I finally tested positive for ovulation I had to call the clinic on a Sunday and leave a message with the answering service. I explained everything to the girl who answered the phone and her response was, “So, are you calling to let us know you got your period?” I had to explain everything to her again and asked to please just have the on call nurse call me ASAP to schedule my IUI the following day. I waited 2 hours and then at the urging of my husband I called back and spoke with a different girl, explained my situation and asked that a nurse call ASAP. The girl said they had a record of my call earlier and the nurse should have already called back so she would get in it ASAP. The nurse called me within 5 minutes and apologized saying something about a miscommunication on their end. Luckily, I was able to schedule the IUI the next day but I was so stressed because I had a whole day of patients myself the following day that I was waiting to call to reschedule because I didn’t know what was going on yet with the IUI appointment.
8
Doctor
Michael Sullivan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
7
NPS
7
Age 35 - 36
1 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $50K - $99K
Operations
Neutral
Neutral
Unsuccessful
Due to another doctor leaving I started seeing Dr Griffin at the start of our IVF cycle and he wasn’t that familiar with our case. But he was always very companionate and hopeful with us along the way. ... IVF ICSI because of Male factor (obstruction) Antagonist protocol due to low AMH level Took meds for 13 days I was a slow responder. ... He did prepare me for the worst during a couple appointments, sometimes I wish he would have been a little bit more straight forward but other than that he was great.
Strength [Buffalo Infertility & IVF Assoc]- organized. Monitoring apts were quick and easy to go to. Weekness - phone calls seemed rushed at times. Waiting time varies. ... Be your own advocate. Write everything down and take notes. Also trust your instincts and push for what’s best for you. ... Very nice in person [nursing staff] but sometimes I would feel rushed during the afternoon phone calls with next steps during cycle.
How was your experience with Adam Griffin at Buffalo Infertility & IVF Associates?
He is very compassionate and easy to talk to. He did prepare me for the worst during a couple appointments, sometimes I wish he would have been a little bit more straight forward but other than that he was great.
What's one piece of advice would you give a prospective patient of Adam Griffin at Buffalo Infertility & IVF Associates?
Come prepared with questions and write everything down and he will take the time to explain everything thoroughly
During treatment, were you treated like a number or a human with Adam Griffin at Buffalo Infertility & IVF Associates?
Due to another doctor leaving I started seeing Dr Griffin at the start of our IVF cycle and he wasn’t that familiar with our case. But he was always very companionate and hopeful with us along the way.
Describe the protocols Adam Griffin used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
IVF ICSI because of Male factor (obstruction) Antagonist protocol due to low AMH level Took meds for 13 days I was a slow responder. He thinks it the Birth Control I took before May have over surpressed me. So next cycle we would not do BC. Retrieval 9 eggs 8 mature 7 fertilized 5 grew normal Transferred 2 embryos Remainder were not strong enough to freeze Transferred 2 embryos. Resulted in a chemical pregnancy. Also want to note I came down with the flu right after transfer. High fever no GI issues.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
Very nice in person but sometimes I would feel rushed during the afternoon phone calls with next steps during cycle.
Describe your experience with Buffalo Infertility & IVF Associates.
Be your own advocate. Write everything down and take notes. Also trust your instincts and push for what’s best for you. Strength- organized. Monitoring apts were quick and easy to go to. Weekness - phone calls seemed rushed at times. Waiting time varies.
Describe the costs associated with your care under Adam Griffin at Buffalo Infertility & IVF Associates.
Insurance covered partial meds and 50% procedure. I reached lifetime max with meds so no more coverage. Billing was always timely
7
Doctor
Adam Griffin
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
7
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2017 - 2019, Unsuccessful
NPS
7
NPS
8
Age 41 - 43
5 IUI
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Neutral
Neutral
Unsuccessful
Dr. Sullivan is a very nice and direct man, but not very aggresive. There have been many suggestions I've given him and he refuses most. I feel like sometimes I have to beg for something different to be tried ... I really felt if I didnt fight for something new we'd still be doing the same treatments ... We started with femara and timed intercourse. Then moved to femara with trigger and timed intercourse. No success. Then we tried femara, trigger and iui.
I have been unhappy with not being monitored closely. Ive had some issues, including ovulating through medication, that I feel would've been caught if I was watched more closely. ... I love that I can get everything done in 1 office [Buffalo Infertility and IVF Associates]. Bloodwork is available all day. Stat bloodwork 7-9am only. Monitoring appts and procedures/iui all done in the same place. Had to have a hysteroscopy with biopsy done, that was right in the office
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
He likes to stick with tried and true protocols but they don't work for everyone. Most protocol changes i suggested were shot down very quickly if he didn't have hard proof they would work. Many times I'd have to beg for something to change. I really felt if I didnt fight for something new we'd still be doing the same treatments
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
Don't be afraid to advocate for yourself. Your body may not respond like everyone elses.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
The nurses have all been great. We do have 2 favorites. Dr. Sullivan is a very nice and direct man, but not very aggresive. There have been many suggestions I've given him and he refuses most. I feel like sometimes I have to beg for something different to be tried
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
We started with femara and timed intercourse. Then moved to femara with trigger and timed intercourse. No success. Then we tried femara, trigger and iui. Nothing. Then we did a cycle of gonal-f, trigger and iui. Next we tried lupron microdose, gonal-f, trigger and then iui was cancelled because I ovulated through the lupron. We took a break then tried femara, trigger and iui again. Still no luck. There were issues along the way. I don't feel I was being monitored enough. There were cycles that probably never should have been started but I didnt have bloodwork done so there was nothing to back up the feelings of something's not right
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
All the nurses were wonderful. There are 2 favorites we have. But all we professional and made me feel comfortable. Some were more caring and personable than others, but that's all nurses
Describe your experience with Buffalo Infertility & IVF Associates.
I love that I can get everything done in 1 office. Bloodwork is available all day. Stat bloodwork 7-9am only. Monitoring appts and procedures/iui all done in the same place. Had to have a hysteroscopy with biopsy done, that was right in the office
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility & IVF Associates.
I am very fortunate that everything weve done have been covered by insurance. So, Ive only had to pay co-pays
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to consider drug intolerance
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
I have been unhappy with not being monitored closely. Ive had some issues, including ovulating through medication, that I feel would've been caught if I was watched more closely. Also, i had a cycle where they thought I had a large cyst on cd3, never did bloodwork, started me on meds, then told me it must be a follicle after 8 days off meds and scheduled the trigger and iui even though the "follicle" was much too large to be good and viable. They dropped the ball that cycle
7
Doctor
Michael Sullivan
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
2 of 5
8
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
8
NPS
8
Age 30 - 31
3 IUI
1 IVF
Male Factor
Unexplained
European
Income $100K - $199K
1st of 3 Docs
Neutral
Neutral
Unsuccessful
Dr Sullivan does have good bedside manor, but its not outstanding. I sometimes feel a bit overwhelmed/rushed while talking to him and think of questions later. He does however answer every single question I do have and goes over options with me. I appreciate that he also takes into account my feelings and ideas. He allows me to advocate for myself and listens to my suggestions....Dr Sullivan is personable with me and my husband and tries to take note of other things going on in our personal life and relating to us
The clinic [Infert and IVF Med Assoc] is open 7 days a week, 365 days a year which is amazing. They have testing within their facility so I dont have to go off site to get my blood drawn. They do tend to set you up with tried and true protocols unless you specifically advocate for yourself...an IVF package that includes 2 retrievals within 1 calendar year along with frozen transfers. Also includes ICSI...Dr Sullivan is personable with me and my husband and tries to take note of other things going on in our personal life and relating to us
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
Dr Sullivan does have good bedside manor, but its not outstanding. I sometimes feel a bit overwhelmed/rushed while talking to him and think of questions later. He does however answer every single question I do have and goes over options with me. I appreciate that he also takes into account my feelings and ideas. He allows me to advocate for myself and listens to my suggestions.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
listen to what he has to say but also advocate for yourself. Ask lots of questions and discuss all options
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
Dr Sullivan is personable with me and my husband and tries to take note of other things going on in our personal life and relating to us
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
I do not have an infertility diagnosis other than MFI. I occasionally have irregular cycles so Dr Sullivan first put me on Femara to motitor and track my ovulation. We did several rounds of TI and then one IUI with Femara. We moved on to IUI with injectables. Because of my husbands poor semen analysis we decided to move to IVF quickly. I respond well to meds. We did BCP, lupron, follistim and low dose HCG for my IVF protocol. We retrieved 27 eggs, 20 mature, 16 fertilized with ICSI, 12 made it to day 3 and 5 were good quality to freeze on day 5. Due to a spike in my progesterone, my fresh transfer had been canceled and we had to freeze all. We chose to do an elective single embryo transfer due to my age (30) and the good quality of the embryos. FET protocol was BCP, lupron, estrace and PIO. Day of my frozen transfer I was told that the first embryo thawed, did not survive and they had to thaw another for transfer. My FET failed and we now have 3 blasts left. We are trying a semi natural FET with support from Femara and a trigger shot. So far I am not having response to the Femara despite the success in the past. Hoping to do a transfer in the upcoming month if we can get good lining and follicle growth
Describe your experience with Buffalo Infertility & IVF Associates.
The clinic is open 7 days a week, 365 days a year which is amazing. They have testing within their facility so I dont have to go off site to get my blood drawn. They do tend to set you up with tried and true protocols unless you specifically advocate for yourself. Its possible to get lost in the mix if you dont speak up
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility & IVF Associates.
So far we have spent $5000 on medication, bloodwork, and scans. This includes insurance coverage and a high deductible for all. We spent an additional $6000 out of pocket for an IVF package that includes 2 retrievals within 1 calendar year along with frozen transfers. Also includes ICSI
Describe Michael Sullivan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
Dr Sullivan highly recommended eSET due to my age and the grade of my embryos. He was open to discussion on transferring 2 but we agreed to try with 1 especially for our first transfer
8
Doctor
Michael Sullivan
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
8
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
10
NPS
7
Age 35 - 36
1 IUI
Unexplained
European
Income $200K - $499K
2nd of 3 Docs
3 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Neutral
Unsuccessful
Dr. Griffin oversaw an injectable IUI cycle for me, as I was experiencing lining on the thinner side with clomid and femara. Unfortunately the cycle did not result in a pregnancy but he was very open to listening to my questions and providing me with feedback on whether he thought they were good options or not...Dr. Griffin has been wonderful every time I've seen him - always compassionate and caring, taking the time to talk with me and answer my (many!) questions. He is very warm and has a great bedside manner.
they [Infert and IVF Med Assoc] are all extremely nice, caring and compassionate. I do not feel like I'm just a number to them, and each doctor has patiently listened to my (many) questions and provided their honest feedback. They've been open to my requests to try different things as long as they won't hurt anything. I think they could do a better job providing more resources to their patients (i.e. I'd like to see them have an in-house acupuncturist, masseuse, and counselor/therapist). A nurse or two hasn't been as compassionate as I'd think for someone working at an infertility clinic, but generally they've been good.
How was your experience with Adam Griffin at Buffalo Infertility & IVF Associates?
I've had nothing but great experiences with Dr. Griffin, I'm always happy to have him overseeing a cycle or appointment for me as I know he will listen, be compassionate and take the time to discuss any options. I'm always asking a lot of questions about different courses of treatment I've read about, and he's honest in his feedback on them and willing to let me try anything that won't hurt. He has a great bedside manner making you feel at ease during what's an incredibly stressful and difficult time.
What's one piece of advice would you give a prospective patient of Adam Griffin at Buffalo Infertility & IVF Associates?
Don't be afraid to ask questions and be armed with your own information - he will take the time to listen and provide his feedback in a thoughtful way.
During treatment, were you treated like a number or a human with Adam Griffin at Buffalo Infertility & IVF Associates?
Dr. Griffin has been wonderful every time I've seen him - always compassionate and caring, taking the time to talk with me and answer my (many!) questions. He is very warm and has a great bedside manner.
Describe the protocols Adam Griffin used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
Dr. Griffin oversaw an injectable IUI cycle for me, as I was experiencing lining on the thinner side with clomid and femara. Unfortunately the cycle did not result in a pregnancy but he was very open to listening to my questions and providing me with feedback on whether he thought they were good options or not.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
Jen is FANTASTIC. She's very responsive to emails and phone calls, and shows a lot of compassion and sympathy. She also put together/hosts a monthly group support session which is so helpful to anyone going through infertility treatments.
Describe your experience with Buffalo Infertility & IVF Associates.
As a whole, they are all extremely nice, caring and compassionate. I do not feel like I'm just a number to them, and each doctor has patiently listened to my (many) questions and provided their honest feedback. They've been open to my requests to try different things as long as they won't hurt anything. I think they could do a better job providing more resources to their patients (i.e. I'd like to see them have an in-house acupuncturist, masseuse, and counselor/therapist). A nurse or two hasn't been as compassionate as I'd think for someone working at an infertility clinic, but generally they've been good.
Describe the costs associated with your care under Adam Griffin at Buffalo Infertility & IVF Associates.
Overall the cost is pretty reasonable compared to many other clinics across the country. I would have liked to see them be more helpful in finding the lowest cost alternative for medications sourced locally (I did that myself and provided my feedback to them but not sure this is being shared with anyone else).
Describe Adam Griffin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
Dr. Griffin was open to transfering 2 embryos after I had 2 eSET failures, and I am proceeding with my next FET transfering 2 as well and he is in support of this approach.
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
I've had to remind them to call in prescriptions a few times. I also had an IUI cancelled due to being overstimulated and looking back it really shouldn't have happened as it was not my first time on injectable medication.
10
Doctor
Adam Griffin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2017 - 2018, Unsuccessful
NPS
10
NPS
7
Age 33 - 34
Donor Eggs
Other
European
Income $50K - $99K
1st of 2 Docs
IVF With Other Docs
Strongly Recommends
Neutral
Unsuccessful
I fully trust my care with Dr. Griffin- he is kind, compassionate and thoughtful in his care. When I see Dr. Griffin, he makes me feel very comfortable and assures I understand the process and next steps....Dr. Griffin is incredibly kind and thoughtful in the treatment of his patients. He made me feel as if I am his only patient, providing explanation to the process and understanding to my needs as a patient.
As far as weaknesses, there have been situations where some of my care [at Infert and IVF Med Assoc] has been missed or confused by the nursing team. I feel as though the clinic's high volume of patients leads to an inability for individualized care and often important items are unintentionally overlooked... when I received the news of my negative pregnancy it was not from the nurse I had fostered a relationship with; instead it was a nurse I had never spoken to- which was very difficult.
How was your experience with Adam Griffin at Buffalo Infertility & IVF Associates?
I fully trust my care with Dr. Griffin- he is kind, compassionate and thoughtful in his care. When I see Dr. Griffin, he makes me feel very comfortable and assures I understand the process and next steps.
What's one piece of advice would you give a prospective patient of Adam Griffin at Buffalo Infertility & IVF Associates?
Try to be patience, it is a difficult and emotional process.
During treatment, were you treated like a number or a human with Adam Griffin at Buffalo Infertility & IVF Associates?
Dr. Griffin is incredibly kind and thoughtful in the treatment of his patients. He made me feel as if I am his only patient, providing explanation to the process and understanding to my needs as a patient.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
At the beginning of our process I spoke to one nurse exclusively for months; however when I received the news of my negative pregnancy it was not from the nurse I had fostered a relationship with; instead it was a nurse I had never spoken to- which was very difficult. I was taken aback that I never heard from the nurse who I consistently spoke to. At time, It is very difficult to not speak to one nurse consistently and having to retell the situation multiple times.
Describe your experience with Buffalo Infertility & IVF Associates.
I fully trust my care with Dr. Griffin, he treats his patients with compassion and respect. With Dr. Griffin I feel my goal to have a child will be achieved. As far as weaknesses, there have been situations where some of my care has been missed or confused by the nursing team. I feel as though the clinic's high volume of patients leads to an inability for individualized care and often important items are unintentionally overlooked.
Describe the costs associated with your care under Adam Griffin at Buffalo Infertility & IVF Associates.
My cost of care has been significant as it is not covered under insurance. Currently our cost has been $23,000.
Describe Adam Griffin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
My transfer was with Dr. Sullivan and when we came into the office, it was first time hearing the suggestion for transferring one vs. two. I was surprised by the discussion and our need to make such a large decision in just a few minutes. I do wish there was more time to discuss and decide.
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Lost paperwork
  • Provided conflicting information
  • Failed to convey critical information
10
Doctor
Adam Griffin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
7
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2017 - 2018, Unknown Success
NPS
7
NPS
7
Age 30 - 31
6 IUI
Unexplained
European
Income $50K - $99K
Teacher
Neutral
Neutral
Success w/ Doc Too early to know
she [Dr. DiPaola] is very knowledgeable...made me feel very comfortable right away. She listened to me and addressed all of my concerns compassionately...worked within the means of my insurance coverage when providing treatment. However, she did make it seem as though a gonal- f treatment would more than likely work but we were unsuccessful...start off slow because we are diagnosed with unexplained infertility Clomid plus IUI
A nurse [at Buffalo Infertility and IVF Associates] did forget to call and verify that my pregnancy test was negative, although I did have my period so I didn’t necessarily need the call. She did call the next day and was very apologetic...As with any doctors office they do run behind, so if your appointment is not early be prepared to wait. At times you can hear the office staff complaining about nurses and doctors which is unprofessional
How was your experience with Krystene DiPaola at Buffalo Infertility & IVF Associates?
Dr. DiPaola worked within the means of my insurance coverage when providing treatment. However, she did make it seem as though a gonal- f treatment would more than likely work but we were unsuccessful
What's one piece of advice would you give a prospective patient of Krystene DiPaola at Buffalo Infertility & IVF Associates?
Go in prepared with questions you have because she is very knowledgeable
During treatment, were you treated like a number or a human with Krystene DiPaola at Buffalo Infertility & IVF Associates?
Dr. DiPaola made me feel very comfortable right away. She listened to me and addressed all of my concerns compassionately.
Describe the protocols Krystene DiPaola used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
Clomid- start off slow because we are diagnosed with unexplained infertility Clomid plus IUI - 3 rounds of IUI with clomid. After 4 trials the chances of getting pregnant drop significantly Gonal-F plus IUI - wanted to work within the means of my insurance because IVF is not covered. I was on a very low dose, however I produced too many follicles and needed to skip the IUI Femara plus Gonal- F and IUI - last step before moving onto IVF
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
The nursing staff is very compassionate and patient. They truly go above and beyond to make you feel comfortable and answer questions to the best of their ability. Some of the nurses are new to the staff and not as experienced which can cause some delays with ultrasounds and IUI’s
Describe your experience with Buffalo Infertility & IVF Associates.
There is a doctor on call 24 hours a day and they clinic is open 7 days a week including holidays. Everyone immediately makes you feel welcome. Blood work is also offered there so you don’t have to go to an outside facility but you can if it is more convenient. As with any doctors office they do run behind, so if your appointment is not early be prepared to wait. At times you can hear the office staff complaining about nurses and doctors which is unprofessional
Describe the costs associated with your care under Krystene DiPaola at Buffalo Infertility & IVF Associates.
My insurance covered all costs prior to IVF. With IVF it will cost $4500 for the procedure, approximately $1500 for ultrasounds and blood work and possibly another $1500 for medication. Typically medication costs about $4500 however I have some stored away as per the advice of Dr. DiPaola
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Failed to call with results
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
A nurse did forget to call and verify that my pregnancy test was negative, although I did have my period so I didn’t necessarily need the call. She did call the next day and was very apologetic
7
Doctor
Krystene DiPaola
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2018, Unknown Success
NPS
10
NPS
8
Age 43
1 IVF
Other
Income $0 - $49K
Strongly Recommends
Neutral
Success w/ Doc Not sure
[Dr. Krystene DiPaola] was very thorough in explaining everything and if she didn't feel you were a good candidate or had no chance at all, she would not waste her time or anyone's time or money...genuinely cares about her patients and gets excited when things look very optimistic and feels like there could be a successful outcome...never gave false hope...I would recommend for others to see!!
[Buffalo Infertility & IVF Associates] is clean and the staff is very caring...one weakness I have to mention out of my whole experience was an issue with billing...submitted most claims to my insurance but some claims they went past the timely filing limit and billed me for the charges...nursing team responded to emails through the portal in a timely fashion and showed genuine support,concern, and compassion.
How was your experience with Krystene DiPaola at Buffalo Infertility & IVF Associates?
I saw dr Dipaola for IVF treatment in 2018. Before I had my initial consultation with her, I did my research on her and I read nothing but good things about her. I was not disappointed from meeting her for the first time up until the very end of treatment I received from her. She was very thorough in explaining everything and if she didn't feel you were a good candidate or had no chance at all, she would not waste her time or anyone's time or money. She genuinely cares about her patients and gets excited when things look very optimistic and feels like there could be a successful outcome. She never gave false hope and is definitely someone I would recommend for others to see!!
What's one piece of advice would you give a prospective patient of Krystene DiPaola at Buffalo Infertility & IVF Associates?
If you want quality care from an honest, caring doctor, Krystene Dipaola is the best doctor out there. You will not be disappointed!!
During treatment, were you treated like a number or a human with Krystene DiPaola at Buffalo Infertility & IVF Associates?
She genuinely cares about her patients
Describe the protocols Krystene DiPaola used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
Due to my age, it was more of an aggressive protocol gor my body to produce the most amount of eggs to have the best potential outcome possible.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
The nursing team responded to emails through the portal in a timely fashion and showed genuine support,concern, and compassion.
Describe your experience with Buffalo Infertility & IVF Associates.
The clinic is clean and the staff is very caring. The one weakness I have to mention out of my whole experience was an issue with billing. They submitted most claims to my insurance but some claims they went past the timely filing limit and billed me for the charges. Other than the billing issue, I have nothing but good things to say about the care I received. Dr. Dipaola is no longer under that clinic, she opened her own clinic and I want to try a other ivf round with Dr. Dipaola at her new clinic and location
Describe the costs associated with your care under Krystene DiPaola at Buffalo Infertility & IVF Associates.
4,500 for 1 cycle plus expensive meds that were separate that my insurance didn't cover
10
Doctor
Krystene DiPaola
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2013 - 2015, Successful
NPS
8
NPS
8
Age 33 - 35
1 IUI
1 IVF
PCOS
Unexplained
Other
Income $100K - $199K
Teacher
1st of 2 Docs
3 IUI With Other Docs
Neutral
Neutral
Successful
Dr. Sullivan begin with oral medication first which after a few rounds we learned was not aggressive enough. We then moved on to to injectables. It took a while for us to figure out the "perfect" way to get my ovaries to respond without over stimulating (which happened once). We did a conversion to IVF with my first child which was successful. Two years later I had success with my 2nd try of an iui!
The office staff isn't the friendliest which I feel they are the first people you meet when going there. The office is aesthetically pleasing as they have upgraded in the last few years. There are several doctors so you can always get another opinion if you are not satisfied. The nurses (most of them) are amazing and will be the ones to help you through all the tough appointments...The nursing staff is WONDERFUL!! Some nurses in particular go above and beyond to help you with anything you need. Some even calling at home just to check in!
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
Dr. Sullivan is a very busy doctor. When meeting with him he always presented the facts and statistics. He was personal to a certain extent. We are greatful for our 2 miracles under his care! I felt he along with the team of doctors there worked together to help us through this difficult process.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
Always ask as many questions as you think you need to fully understand everything. You are not alone... there are many avenues of support.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
There were a few times where I felt things could have been presented in a gentler manner.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
Dr. Sullivan begin with oral medication first which after a few rounds we learned was not aggressive enough. We then moved on to to injectables. It took a while for us to figure out the "perfect" way to get my ovaries to respond without over stimulating (which happened once). We did a conversion to IVF with my first child which was successful. Two years later I had success with my 2nd try of an iui!
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
The nursing staff is WONDERFUL!! Some nurses in particular go above and beyond to help you with anything you need. Some even calling at home just to check in!
Describe your experience with Buffalo Infertility & IVF Associates.
The office staff isn't the friendliest which I feel they are the first people you meet when going there. The office is aesthetically pleasing as they have upgraded in the last few years. There are several doctors so you can always get another opinion if you are not satisfied. The nurses (most of them) are amazing and will be the ones to help you through all the tough appointments.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility & IVF Associates.
We were required to pay co-pays for most meds.. ivf was not covered under our insurance so we had to pay out of pocket for that procedure when a last minute conversion from iui had to be done
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
One time in particular on a weekend my dosing info was wrong/seemed off on the recording. Being on top of my meds I got in touch w the doctor on call to make sure. Thank god I did otherwise it might have jeopardized my cycle
8
Doctor
Michael Sullivan
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
8
Age 29 - 30
European
Income $100K - $199K
Entrepreneur
IVF With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Not sure
She [Dr. DiPaola] is very friendly and compassionate. Although I saw all of the doctors at the clinic for various procedures, she made me feel like I was her only patient at my visits with her. She knew my medical history and took time to address my questions and concerns (even though I had many!)...Took the time to answer all of our questions, never felt rushed, personally called with results throughout the process and discuss my concerns
[Infert and IVF Med Assoc] Good communication, always available to answer questions or discuss concerns. In my case my protocol used birth control pills to regulate my cycles/ down regulate, so time between cycles felt long, but necessary due to irregular cycles...They called me quickly with test results and were easy to reach with questions. Always friendly....$4500 IVF cycle fee ($4000 for second cycle), $1500 biopsy fee for genetic testing, $1225 transfer fee for FET.
How was your experience with Krystene DiPaola at Buffalo Infertility & IVF Associates?
She is very friendly and compassionate. Although I saw all of the doctors at the clinic for various procedures, she made me feel like I was her only patient at my visits with her. She knew my medical history and took time to address my questions and concerns (even though I had many!)
What's one piece of advice would you give a prospective patient of Krystene DiPaola at Buffalo Infertility & IVF Associates?
Ask any questions you have, none are too small or insignificant
During treatment, were you treated like a number or a human with Krystene DiPaola at Buffalo Infertility & IVF Associates?
Took the time to answer all of our questions, never felt rushed, personally called with results throughout the process and discuss my concerns
Describe the protocols Krystene DiPaola used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
We did IVF with PGD since I am a balanced translocation carrier. I had a good AMH, we did an antagonist protocol with gonal-f, lo dose HCG, and cetrotide with ovidrel trigger. Stimmed for 9 days, retrieved 44 eggs, 37 mature, 32 fertilized.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
They called me quickly with test results and were easy to reach with questions. Always friendly.
Describe your experience with Buffalo Infertility & IVF Associates.
Good communication, always available to answer questions or discuss concerns. In my case my protocol used birth control pills to regulate my cycles/ down regulate, so time between cycles felt long, but necessary due to irregular cycles.
Describe the costs associated with your care under Krystene DiPaola at Buffalo Infertility & IVF Associates.
$4500 IVF cycle fee ($4000 for second cycle), $1500 biopsy fee for genetic testing, $1225 transfer fee for FET. Most monitoring (bloodwork, ultrasounds) covered by insurance. Meds about $3000 for 2 cycles (They were able to provide us with about $2000 worth of meds)
Describe Krystene DiPaola's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
We are doing PGD/PGS and are young, so she recommended single embryo transfer.
10
Doctor
Krystene DiPaola
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018, Unsuccessful
NPS
8
NPS
8
Age 32
Diminished Ovarian Reserve
South Asian
Income $200K - $499K
Doctor
1st of 2 Docs
3 IUI With Other Docs
5 IVF With Other Docs
Neutral
Neutral
Unsuccessful
He [Dr. Sullivan] is a little blunt and not exactly warm and fuzzy. We did 2 IUI with Clomid and once with injectables. They were not successful. Next step was IVF but my BMI was more than 40 so I was asked to lose weight before we could proceed. We ended up going to another clinic due to my weight and financial reasons...He prefers eSET for IVF I think but we never got to IVF.
Its [Buffalo Infertility & IVF Associates] a small clinic and easy to get into. The doctors and the nursing staff are available. You do not feel like a number. The clinic does not do IVF for women over the BMI of 40 due to anesthesia reasons and that was a limitation for me...They [nurses] called on time and were easy to deal with...We ended up going to another clinic due to my weight and financial reasons...
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
He is informative and knows what he is doing. He is a little blunt and not exactly warm and fuzzy. We did 2 IUI with Clomid and once with injectables. They were not successful. Next step was IVF but my BMI was more than 40 so I was asked to lose weight before we could proceed. We ended up going to another clinic due to my weight and financial reasons.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
Ask as many questions as possible. He is not warm and fuzzy but very well informed and a good doctor.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
He was very informative and knew our history well.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
3 IUI. First two with Clomid and the third with Follistim. Had follicles every time and triggered with ovidrel and confirmed ovulation with ultrasound but unfortunately did not get pregnant.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
They called on time and were easy to deal with.
Describe your experience with Buffalo Infertility & IVF Associates.
Its a small clinic and easy to get into. The doctors and the nursing staff are available. You do not feel like a number. The clinic does not do IVF for women over the BMI of 40 due to anesthesia reasons and that was a limitation for me.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility & IVF Associates.
The IUI's were covered by insurance. Medications did not cost much and the Follistim was donated to me.
Describe Michael Sullivan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
He prefers eSET for IVF I think but we never got to IVF.
8
Doctor
Michael Sullivan
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2016, Unsuccessful
NPS
6
NPS
7
Age 26 - 29
9 IUI
1 IVF
Male Factor
Unexplained
European
Income $50K - $99K
Nurse or HC Services
1st of 3 Docs
1 IVF With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
Dr Sullivan was very compassionate when we weren’t able to get pregnant. I do not feel that he really tried to find an answer for our infertility though... 3 iui with femara. 3 IUI with femara and ovidrel. 3 IUI with bravelle and ovidrelle. 2 full rounds of IVF with the same protocol- used bravelle. First one we got about 12 eggs, 2 were transferred on day 3, none to freeze, negative beta . Second we got about 17 eggs, 2 were transfered on day 5, 1 to freeze, negative beta for fresh, positive beta for FET- miscarriage at 6 weeks.
They [Buffalo Infertility and IVF Associates] were open every day of the year- even weekends and holidays. They have a lab right there but sometimes you would wait an hour for lab work. Staff was all very nice. They do retrieval’s and transfers right there too.... It took over a month to get our records so that we could get a second opinion at another fertility clinic.
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
Dr Sullivan was very compassionate when we weren’t able to get pregnant. I do not feel that he really tried to find an answer for our infertility though. I feel like we had a false sense of hope and he always said the procedures should work.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
Advocate for yourself.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
He was very kind
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
3 iui with femara. 3 IUI with femara and ovidrel. 3 IUI with bravelle and ovidrelle. 2 full rounds of IVF with the same protocol- used bravelle. First one we got about 12 eggs, 2 were transferred on day 3, none to freeze, negative beta . Second we got about 17 eggs, 2 were transfered on day 5, 1 to freeze, negative beta for fresh, positive beta for FET- miscarriage at 6 weeks.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
They were all very kind. Never had an issue with any of them.
Describe your experience with Buffalo Infertility & IVF Associates.
They were open every day of the year- even weekends and holidays. They have a lab right there but sometimes you would wait an hour for lab work. Staff was all very nice. They do retrieval’s and transfers right there too.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility & IVF Associates.
$3500 per round of IVF not including monitoring. Exact prices are on their website.
Describe Michael Sullivan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
Dr Sullivan allowed us to decide if we wanted one or two embryos transferred.
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
It took over a month to get our records so that we could get a second opinion at another fertility clinic.
6
Doctor
Michael Sullivan
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2014 - 2015, Unknown Success
NPS
4
NPS
7
Age 34 - 35
8 IUI
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
6 Fertility Medications With Other Docs
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
Dr Sullivan kind of rushes through consultations he is a very nice man but just seems very busy... I feel as tho[ugh] I have had to take charge of my treatments by asking for the next steps, instead of him suggesting we move onto more aggressive treatments.
The nursing staff [at Buffalo Infertility and IVF Associates] treats you wonderfully at this office, which I feel is more important because they're the ones dealing with you...I saw just about every nurse in the office and loved almost every single one, some more than others, some less but I feel like they are all great there and very compassionate and wonderful.
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
Dr Sullivan came highly regarded by friends and past patients. I feel as tho I have had to take charge of my treatments by asking for the next steps instead of him suggesting we move onto more aggressive treatments, infertility is a tough struggle and it makes you very sensitive, you want to feel like you're the doctors biggest priority it is not always the case with him although I do feel like he is great at what he does and I have seen his methods working we have yet to achieve a pregnancy after over a year of treatments and are now moving on to Ivf
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
Go into his office prepared with questions, he talks fast and throws a lot of information at you at once
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
While the nursing staff treats you wonderfully at this office, which I feel is more important because they're the ones dealing with you, dr Sullivan kind of rushes through consultations he is a very nice man but just seems very busy
Describe your experience with your nurse at Buffalo Infertility & IVF Associates. (Assigned nurse: Many different nurses)
I saw just about every nurse in the office and loved almost every single one, some more than others, some less but I feel like they are all great there and very compassionate and wonderful
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
I did have one mix up with the pharmacy but it was resolved quickly
4
Doctor
Michael Sullivan
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
5 of 5
Adaptability
3 of 5
7
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2014 - 2016, Unknown Success
NPS
9
NPS
7
Age 40 - 42
1 IUI
8 IVF
Poor Egg Quality
Unexplained
Prefer not to answer
Income $100K - $199K
2nd of 3 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Not sure
[Dr Adam Griffin is] very caring and compassionate...He is very positive, so if you want someone that will be direct he is not for you. He is very devoted to his patients...Clinic [Buffalo Infertility and IVF Associates] is so busy that twice I had to call them to get my embrology report
[Dr Adam Griffin is] very caring and compassionate...He is very positive, so if you want someone that will be direct he is not for you. He is very devoted to his patients...Clinic [Buffalo Infertility and IVF Associates] is so busy that twice I had to call them to get my embrology report
What's one piece of advice would you give a prospective patient of Adam Griffin at Buffalo Infertility & IVF Associates?
He is very positive, so if you want someone that will be direct he is not for you. He is very devoted to his patients.
During treatment, were you treated like a number or a human with Adam Griffin at Buffalo Infertility & IVF Associates?
Very caring and compassionate.
Describe your experience with Buffalo Infertility & IVF Associates.
Very busy and often you need to follow up with them
Describe the costs associated with your care under Adam Griffin at Buffalo Infertility & IVF Associates.
I am fortunate to have insurance coverage
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Failed to call with results
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
Clinic is so busy that twice I had to call them to get my embrology report
9
Doctor
Adam Griffin
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
7
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5