Buffalo Infertility & IVF Associates

4 doctors work here

Rated 8.9
Strongly recommend: 69%Neutral: 21%Don't recommend: 10%8.9
69% strongly recommend
63 reviews
Operations
9
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.3
8.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.9
8.9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.8
7.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
628
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Snyder
4510 Main Street
Snyder, NY 14226
(716) 839-3057

63 patient reviews

2012 - 2018, Successful
NPS
10
NPS
9
Age 27 - 33
7 IUI
3 IVF
Anovulation
Endometriosis
PCOS
Recurrent Pregnancy Loss
European
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Successful
Dr. Griffin always made time for me, and always listened. My first miscarriage happened during Christmas time and he made sure to call me personally to check on me to make sure I was ok. He never hesitated to research new ideas and try new treatments.... Dr. Griffin is one of the most compassionate people I have ever met. He has never given up hope that one day I will be a Mom. He always listens and is willing to try something new.
Most of the nursing staff [at Buffalo IVF] is very nice. I did have an issue with one nurse but Dr. Griffin personally addressed it when I brought it to his attention.... They are working on updating their clinic and coming up to the times with technology. A strength would be the ease of being able to speak with someone, they always have an on call doctor and return calls quickly.
How was your experience with Adam Griffin at Buffalo Infertility & IVF Associates?
Dr. Griffin always made time for me, and always listened. My first miscarriage happened during Christmas time and he made sure to call me personally to check on me to make sure I was ok. He never hesitated to research new ideas and try new treatments.
What's one piece of advice would you give a prospective patient of Adam Griffin at Buffalo Infertility & IVF Associates?
Be patient, and don’t get discouraged when it doesn’t work.
During treatment, were you treated like a number or a human with Adam Griffin at Buffalo Infertility & IVF Associates?
Dr. Griffin is one of the most compassionate people I have ever met. He has never given up hope that one day I will be a Mom. He always listens and is willing to try something new.
Describe the protocols Adam Griffin used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
We started with femara with ovidrel trigger and timed intercourse. I was able to have 3 pregnancies with this protocol but all were chemical pregnancies. We then moved to follistim and ovidrel trigger with IUI, all of those cycles were unsuccessful. We did 2 rounds of IVF where my eggs were retrieved and immediately frozen to wait for my next cycle to fertilize. One cycle was negative and the other was a chemical pregnancy. Then we did IVF with fresh transfer, that cycle was negative. I took about a year and a half break and then we went back and tried femara again, and elected to do laparoscopic surgery to check for endometriosis. During the prep for that surgery I discovered I was pregnant with an ectopic pregnancy where I lost my left tube. During the surgery to remove the ectopic pregnancy Dr. Griffin found some endometriosis and performed ovarian drilling for my pcos. That surgery was in October 2017 and I have been on a break since trying to decide what the next step for me is.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
Most of the nursing staff is very nice. I did have an issue with one nurse but Dr. Griffin personally addressed it when I brought it to his attention.
Describe your experience with Buffalo Infertility & IVF Associates.
They are working on updating their clinic and coming up to the times with technology. A strength would be the ease of being able to speak with someone, they always have an on call doctor and return calls quickly.
Describe the costs associated with your care under Adam Griffin at Buffalo Infertility & IVF Associates.
My health insurance always covered my times intercourse and IUI cycles. The two frozen egg cycles I did were part of a study so I only had to pay for medications and the fresh IVF was somewhere around $4,000
Describe Adam Griffin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
Dr. Griffin made his suggestions based on my personal history and listened when I wanted to transfer multiple embryos.
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Lost appointments
  • Failed to call with results
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
One time a scheduled forgot to schedule an appointment she had given me in their system. Dr. Griffin apologized and scheduled a phone conference after hours to accommodate my work schedule. Another time I did not receive my beta hcg results and had to call twice to have the on call doctor call me with them. They finally called and apologized.
10
Doctor
Adam Griffin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
4
NPS
6
Age 34
1 IVF
Male Factor
European
Income $50K - $99K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Sullivan] was the doctor that we saw first and made it sound like we would have no problem achieving pregnancy. He did not do our retrieval or transfer, or see me during the ivf cycle. He was only writing orders for meds, then after transfer when the baby wasn't developing he was involved....Birth control pills for 3 weeks, followed by Lupron then stimulating meds, Lupron and hcg. I had a good amh and produced many eggs.
[Infert and IVF Med Assoc] Having better communication and organization. I would constantly call, leave messages and get a return call from the wrong nursing department. And whatever questions I had would have to wait until the next day again....Nurse calling with results of beta tests and making it sound like I could die overnight. Giving these results while I'm at work, and not telling me my numbers actually doubled.
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
He was the doctor that we saw first and made it sound like we would have no problem achieving pregnancy. He did not do our retrieval or transfer, or see me during the ivf cycle. He was only writing orders for meds, then after transfer when the baby wasn't developing he was involved.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
Make sure you do your own research and ask every question you can think of, the doctors don't tell you how much could go wrong.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
Birth control pills for 3 weeks, followed by Lupron then stimulating meds, Lupron and hcg. I had a good amh and produced many eggs.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
Nurse calling with results of beta tests and making it sound like I could die overnight. Giving these results while I'm at work, and not telling me my numbers actually doubled.
Describe your experience with Buffalo Infertility & IVF Associates.
Having better communication and organization. I would constantly call, leave messages and get a return call from the wrong nursing department. And whatever questions I had would have to wait until the next day again.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility & IVF Associates.
$4000 for one ivf retrieval $600 to freeze husband's biopsied sperm $50 to thaw that sperm $350 for genetic blood work Monitoring blood work and ultrasounds were covered by my insurance
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
Faxing fmla paperwork that needed to be filled out to the office, to find out a week later it was scanned blank into my chart instead of filled out and returned. Calling the on call number on a Friday night, to not have my call returned until Monday morning. Having messages sent to the nurses, not the ivf nurses so then whatever o needed wasn't routed to the right place until those nurses left. Having a nurse call with horrible results rather than a doctor.
4
Doctor
Michael Sullivan
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
2 of 5
6
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
10
NPS
9
Age 32 - 33
1 IUI
Endometriosis
Unexplained
Other
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Unsuccessful
When we first called to make our appointment, I knew we wanted to make our appointment with Dr. Griffin because he came highly referred to us. We were very comfortable after meeting him. He listened to our million questions, answered them all very thoroughly and explained step by step what the next steps would be. My husband and I went through tons of testing and eventually surgery because he couldn't figure out what the cause of our infertility could be. He covered all bases and really gave us options as to what we were comfortable with. We always left his office with a little bit of hope. In fact, were still going through treatment but have remained hopeful along the way. He has a way of being so kind without sugar coating things. I highly recommend him.
They [Buffalo Infertility and IVF Associates] are a very busy clinic so sometimes it's hard to get appointments as quick as you would like. Anytime I call in, they are very pleasant. They really do work with you financially and seem to understand this journey can be rough. I have been able to make payments which really helps with the financial stress of it all.... The nursing staff always has a smile on their faces. They are very informative and understanding regarding what I'm going through. In fact, a few of them have went through infertility treatments themselves so it's nice to hear their stories.
How was your experience with Adam Griffin at Buffalo Infertility & IVF Associates?
When we first called to make our appointment, I knew we wanted to make our appointment with Dr. Griffin because he came highly referred to us. We were very comfortable after meeting him. He listened to our million questions, answered them all very thoroughly and explained step by step what the next steps would be. My husband and I went through tons of testing and eventually surgery because he couldn't figure out what the cause of our infertility could be. He covered all bases and really gave us options as to what we were comfortable with. We always left his office with a little bit of hope. In fact, were still going through treatment but have remained hopeful along the way. He has a way of being so kind without sugar coating things. I highly recommend him.
What's one piece of advice would you give a prospective patient of Adam Griffin at Buffalo Infertility & IVF Associates?
To stay open minded. I think that's the main component when going through infertility.
During treatment, were you treated like a number or a human with Adam Griffin at Buffalo Infertility & IVF Associates?
We went in very concerned as to why it is taking so long because we had our daughter so easily. We are getting older and couldn't figure out what could be wrong. He has done everything, including surgery to find an answer. He always listens to our concerns and is very empathetic to our situation.
Describe the protocols Adam Griffin used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
We started by getting lots of blood work, semen analysis, and HSG. I did three cycles of femara; two of which were timed intercourse. I produced beautiful follicles but did not get pregnant so we mutually decided to do a laparoscopy and hysteroscopy. He found a few polyps and mild endo. From there we decided to do an iui cycle. Again, I did. It get pregnant. We decided maybe Ivf would offer the best chance of us getting pregnant.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
The nursing staff always has a smile on their faces. They are very informative and understanding regarding what I'm going through. In fact, a few of them have went through infertility treatments themselves so it's nice to hear their stories.
Describe your experience with Buffalo Infertility & IVF Associates.
They are a very busy clinic so sometimes it's hard to get appointments as quick as you would like. Anytime I call in, they are very pleasant. They really do work with you financially and seem to understand this journey can be rough. I have been able to make payments which really helps with the financial stress of it all.
Describe the costs associated with your care under Adam Griffin at Buffalo Infertility & IVF Associates.
I can say very affordable! My medications, blood work, and ultrasounds were covered by insurance but the iui was only $450 a cycle. The Ivf cycle is $4000 for one fresh transfer and $6000 for two. Also, they offer a plan where you can put some down and make payments for a year.
10
Doctor
Adam Griffin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
5
NPS
5
Age 36 - 37
5 IUI
Diminished Ovarian Reserve
Male Factor
European
Income $100K - $199K
Lawyer
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Sometimes I feel like he [Dr. Michael Sullivan] is somewhat dismissive of our concerns, like after my first injectable cycle went awry and I had to beg the nurse to let us talk to him. He seems knowledgeable but doesn't seem troubled by how chaotic and circus-like the office is.... They are so incredibly busy that the office is a circus. We have encountered everything from receiving someone else's intake forms (ours then went to her) to staff walking into the wrong exam room (twice) and long waits for scheduled time appointments. Twice we were taken over an hour late for IUI with a 36 hour trigger. Every time you call it's a different person, and the answers seem to vary from person to person. When they called for my IVF consult, the nurse asked if I was in a femera cycle (that was 3 cycles ago) and if I'd ever done insemination (5 and, um, she called me! Why didn't she know that?). We have told our main doctor our concerns/experiences, as well as another we saw, but no one seems too troubled by it. It has made the process even more stressful.
They [Buffalo Infertility and IVF associates] are so incredibly busy that the office is a circus. We have encountered everything from receiving someone else's intake forms (ours then went to her) to staff walking into the wrong exam room (twice) and long waits for scheduled time appointments. Twice we were taken over an hour late for IUI with a 36 hour trigger. Every time you call it's a different person, and the answers seem to vary from person to person. When they called for my IVF consult, the nurse asked if I was in a femera cycle (that was 3 cycles ago) and if I'd ever done insemination (5 and, um, she called me! Why didn't she know that?). We have told our main doctor our concerns/experiences, as well as another we saw, but no one seems too troubled by it. It has made the process even more stressful.
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
Sometimes I feel like he is somewhat dismissive of our concerns, like after my first injectable cycle went awry and I had to beg the nurse to let us talk to him. He seems knowledgeable but doesn't seem troubled by how chaotic and circus-like the office is.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
Insist on getting your questions answered, even if he seems rushed. We pay for his time, and he's making a lot of money for it.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
We are just a number. They are so incredibly busy that the office is a circus. We have encountered everything from receiving someone else's intake forms (ours then went to her) to staff walking into the wrong exam room (twice) and long waits for scheduled time appointments. Twice we were taken over an hour late for IUI with a 36 hour trigger. Every time you call it's a different person, and the answers seem to vary from person to person. When they called for my IVF consult, the nurse asked if I was in a femera cycle (that was 3 cycles ago) and if I'd ever done insemination (5 and, um, she called me! Why didn't she know that?). We have told our main doctor our concerns/experiences, as well as another we saw, but no one seems too troubled by it. It has made the process even more stressful.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
We did some rounds of oral medication and two rounds of injectables. I had a lot of trouble with the injectables, including two cycles that had residual cysts, for which I had to take birth control. All negative pregnancy tests.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
It's a different person every time. Some answer questions well, others do not. Some are very kind and patient, others are not. A couple are very scattered and rushed-appearing. Sometimes, you get different answers from different people to the same types of questions.
Describe your experience with Buffalo Infertility & IVF Associates.
Do your homework and have your questions ready in a list. Insist on getting things fully answered. Do not let them rush you out of the room or off the phone simply because they have chosen to take on too many patients...that's their fault, not yours. This is too important and stressful to feel like they have not given you time to feel comfortable.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility & IVF Associates.
Thousands and we're not even done.
Describe Michael Sullivan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
They prefer to transfer as few as possible to avoid multiples.
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
We have had a lot of difficulty with this clinic and it has been terrible. When we first started, we were consistently finding out things that no one had told us (as though we should have already known how to go through this mess of infertility). It has been very difficult to get answers. They are always running behind.
5
Doctor
Michael Sullivan
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
4 of 5
5
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5
2017, Unsuccessful
NPS
9
NPS
9
Age 29
2 IVF
Male Factor
European
Income $50K - $99K
1st of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Krystene DiPaola] is very kind and makes you feel like you are the only one she is speaking with at the moment. She is very hands one, but during quick appointments, she trying to move you out quickly. She shows compassion in hard times, and joy when things are going well. She is overall a really good doctor and thinks outside the box if needed.
They [the nursing staff at Buffalo Infertility] are good, they hold a support group and help answer all the questions you have. Only one time did I feel like a burden, but just asked to speak to another nurse.... They have a 3 tier package. 1st IVF = $4,000 2nd IVF = $3,500 3rd + IVF = $3,000 It is a great price, as all IVF is expensive.... I wish there was more in-depth talk about male factor and that the embryology team would speak with you, at least once. IT would be helpful to know what is going on with your embryos. Doctors are great, but embryology could be better.
How was your experience with Krystene DiPaola at Buffalo Infertility & IVF Associates?
She is very kind and makes you feel like you are the only one she is speaking with at the moment. She is very hands one, but during quick appointments, she trying to move you out quickly. She shows compassion in hard times, and joy when things are going well. She is overall a really good doctor and thinks outside the box if needed.
What's one piece of advice would you give a prospective patient of Krystene DiPaola at Buffalo Infertility & IVF Associates?
Make sure to have all of your questions ready, and ask her to repeat if you need.
During treatment, were you treated like a number or a human with Krystene DiPaola at Buffalo Infertility & IVF Associates?
She is very good with patients, she listens and answers your questions. She is a very thoughtful person, and answers very politically correct, but in a good way.
Describe the protocols Krystene DiPaola used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
She used 2 different protocols on me. One with just gonal f and cetrotide and the other long lupron and low dose hcg. Overall, we did not yield as many embryos as we both had hoped for.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
They are good, they hold a support group and help answer all the questions you have. Only one time did I feel like a burden, but just asked to speak to another nurse.
Describe your experience with Buffalo Infertility & IVF Associates.
I would say the strengths are their approach, they have a good clinical approach. I wish there was more in-depth talk about male factor and that the embryology team would speak with you, at least once. IT would be helpful to know what is going on with your embryos. Doctors are great, but embryology could be better.
Describe the costs associated with your care under Krystene DiPaola at Buffalo Infertility & IVF Associates.
They have a 3 tier package. 1st IVF = $4,000 2nd IVF = $3,500 3rd + IVF = $3,000 It is a great price, as all IVF is expensive.
Describe Krystene DiPaola's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
She was all for transferring 2 at a time.
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Lost paperwork
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
My initial paperwork when we had it sent in, they could not find. I had to have it sent again.
9
Doctor
Krystene DiPaola
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
9
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2016 - 2017, Unsuccessful
NPS
10
NPS
10
Age 37 - 38
3 IUI
2 IVF
Poor Egg Quality
Other
Income $200K - $499K
Teacher
2nd of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Griffin is an exceptional doctor and human being- he does not sugar coat or make unfulfillable promises....He gueninely cares and that is very obvious when you meet with him....I was through three ivf cycles with this clinic. Two were fully with Dr. Griffin.... All three protocols for the three cycles were different each time. I feel like with each failure, he gained knowledge and tweaked things for the next cycle. Everything was very clearly explained to me and my husband before starting the cycles.
I can't say enough positive things about this clinic [Infert and IVF Med Assoc]. I know that some complain of the wait- but it's only because these doctors care and take the time they need with each patient to ensure that all patients understand their care and protocol. The only negative is there are a few staff and/or nurses that can be very short with you or share their personal opinions when not really asked for....Their cycles are very fairly priced.
How was your experience with Adam Griffin at Buffalo Infertility & IVF Associates?
Dr. Griffin is an incredibly caring professional. He wants so badly for his patients to achieve pregnancy. He takes his time and answers all of your questions. He has a great deal of experience compared to others. He puts a lot of thought and time into your protocol too. A truly wonderful Doctor!
What's one piece of advice would you give a prospective patient of Adam Griffin at Buffalo Infertility & IVF Associates?
No advice needed, he is wonderful.
During treatment, were you treated like a number or a human with Adam Griffin at Buffalo Infertility & IVF Associates?
Dr. Griffin is an exceptional doctor and human being- he does not sugar coat or make unfulfillable promises. I had met with him at least half a dozen times and he has never ever rushed me or my husband or the dozens of questions we have every time. He gueninely cares and that is very obvious when you meet with him.
Describe the protocols Adam Griffin used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
This is hard to list as I've been through so much in the past several years. I was through three ivf cycles with this clinic. Two were fully with Dr. Griffin and the third with the new doctor in the practice. All three protocols for the three cycles were different each time. I feel like with each failure, he gained knowledge and tweaked things for the next cycle. Everything was very clearly explained to me and my husband before starting the cycles.
Describe your experience with your nurse at Buffalo Infertility & IVF Associates. (Assigned nurse: Jen )
Jen is wonderful- great with answering questions!
Describe your experience with Buffalo Infertility & IVF Associates.
I can't say enough positive things about this clinic. I know that some complain of the wait- but it's only because these doctors care and take the time they need with each patient to ensure that all patients understand their care and protocol. The only negative is there are a few staff and/or nurses that can be very short with you or share their personal opinions when not really asked for. Dr. Griffin is so wonderful though so I just never let that bother me.
Describe the costs associated with your care under Adam Griffin at Buffalo Infertility & IVF Associates.
Unfortunately, New York state has a general clause on infertility and once you move onto ivf, you have little to no coverage at all. Their cycles are very fairly priced.
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Provided conflicting information
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
No- nothing really went wrong, I'm not sure why this question came up?!
10
Doctor
Adam Griffin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
10
NPS
10
Age 33
Donor Eggs
Diminished Ovarian Reserve
Other
Income $50K - $99K
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Griffin] was very friendly and did a good job explaining our situation. He also had a lot of compassion toward us with our struggle. He seemed to really care about our situation and wanted it to work out. He checked in on us when we had poor results. He even checked to make sure we weren't having to overpay for our medications! We could not have been happier with him...All the doctors and staff were friendly and seemed to really care about our treatment and want good results.
The clinic [Infert and IVF Med Assoc] was remodeled while we were obtaining treatment. They handled it all very well. The only down side of the new setup, is that it seems hard for the staff to keep information as private/protected since their staff area is more open. The whole waiting room can hear conversations being had with staff at the front desk...Everyone was very friendly and supportive....
How was your experience with Adam Griffin at Buffalo Infertility & IVF Associates?
He was very friendly and did a good job explaining our situation. He also had a lot of compassion toward us with our struggle. He seemed to really care about our situation and wanted it to work out. He checked in on us when we had poor results. He even checked to make sure we weren't having to overpay for our medications! We could not have been happier with him.
What's one piece of advice would you give a prospective patient of Adam Griffin at Buffalo Infertility & IVF Associates?
Don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Adam Griffin at Buffalo Infertility & IVF Associates?
All the doctors and staff were friendly and seemed to really care about our treatment and want good results. .
Describe the protocols Adam Griffin used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
We only did 1 cycle of Clomid while we awaited our blood test results. I was not able to ovulate. When we received our results, it was discovered that I have premature ovarian insufficiency. It was very unlikely that we would be able to retrieve more than 1egg, so we moved forward with IVF using donor eggs. The first set of donor eggs didn't fertilize. The 2nd set gave us 2 fertilized eggs. We did the IVF transfer, but neither of them implanted.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
Everyone was very friendly and supportive.
Describe your experience with Buffalo Infertility & IVF Associates.
The clinic was remodeled while we were obtaining treatment. They handled it all very well. The only down side of the new setup, is that it seems hard for the staff to keep information as private/protected since their staff area is more open. The whole waiting room can hear conversations being had with staff at the front desk. Other than that, everything was great!
Describe the costs associated with your care under Adam Griffin at Buffalo Infertility & IVF Associates.
My insurance covered most of the cost. We had minimal prescription copays. We did have to cover full cost of donor eggs.
Describe Adam Griffin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
We were given the option of either. Dr. Griffin felt multiple transfers would increase our odds of conceiving & we agreed.
10
Doctor
Adam Griffin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2016, Successful
NPS
10
NPS
10
Age 29
2 IVF
Male Factor
Poor Egg Quality
Unexplained
European
Income $50K - $99K
Teacher
3rd of 3 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We chose to transfer two embryos each time [with Dr. DiPaola] in hopes of best results. I had lots of embryos from each cycle but only a couple made it to day 5 each time, which also helped to influence the decision to transfer 2...She greeted me with a smile at each visit, gave encouragement, honest opinions, gave details and never rushed me...She was patient, compassionate, elaborated everything into common terms. She made me feel optimistic and was encouraging. She was perfect. She adjusted meds and dosages based upon my needs. She is the reason I have children.
A payment plan was available after a down payment of about half [at Buffalo Infertility and IVF Associates]...I have no negatives to describe. The positives were they are quick with blood draws in the morning, great with communication about mes dosages, very compassionate and professional. The office is located right off of the highway and easy to access...They were efficient, professional, compassionate, and very knowledgeable about fertility.
How was your experience with Krystene DiPaola at Buffalo Infertility & IVF Associates?
She was patient, compassionate, elaborated everything into common terms. She made me feel optimistic and was encouraging. She was perfect. She adjusted meds and dosages based upon my needs. She is the reason I have children.
What's one piece of advice would you give a prospective patient of Krystene DiPaola at Buffalo Infertility & IVF Associates?
Trust her knowledge and know she truly cares about her patients.
During treatment, were you treated like a number or a human with Krystene DiPaola at Buffalo Infertility & IVF Associates?
She greeted me with a smile at each visit, gave encouragement, honest opinions, gave details and never rushed me.
Describe the protocols Krystene DiPaola used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
For the failed cycle, i was placed on birth control for one month. I used Gonal f, cetrotide, micro hcg, a trigger shot, followed by progesterone suppositories. On the cycle which was successful, I used Lupron for a few weeks, followed by gonal f, Lupron, micro hcg, trigger shot, progesterone suppositories, and estradiol tablets. It was believed that my estrogen levels dropped too quickly after the transfer of my first ivf. She said she gave me the meds she did because I was unexplained infertility. I responded well to each cycle but had no embryos to freeze.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
They were efficient, professional, compassionate, and very knowledgeable about fertility.
Describe your experience with Buffalo Infertility & IVF Associates.
I have no negatives to describe. The positives were they are quick with blood draws in the morning, great with communication about mes dosages, very compassionate and professional. The office is located right off of the highway and easy to access.
Describe the costs associated with your care under Krystene DiPaola at Buffalo Infertility & IVF Associates.
Two attempts of ivf was 6,000. Meds and bloodwork and ultrasounds were out of pocket. The amount included icsi, sedation, retrieval, transfer, etc. A payment plan was available after a down payment of about half.
Describe Krystene DiPaola's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
We chose to transfer two embryos each time in hopes of best results. I had lots of embryos from each cycle but only a couple made it to day 5 each time, which also helped to influence the decision to transfer 2. The first cycle failed but seconf cycle resulted in twins.
10
Doctor
Krystene DiPaola
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Adaptability
5 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2013 - 2015, Successful
NPS
10
NPS
10
Age 34 - 36
2 IVF
PCOS
Recurrent Pregnancy Loss
European
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Successful
I think Dr. Griffin was the most dedicated doctor I've ever had. He was very committed to us and our case and doing everything he could to make us parents. I always felt like he truly cared about us and our outcome. He was always willing to explore new options and discuss ways to change our treatments. He was very kind after losses and IVF failures.
They [Buffalo Infertility and IVF Associates] always seemed to be very busy so more doctors and staff would be helpful. During IVF I felt like the nurses were much more aware of you and your specific case but more like a number during things like hormonal medication only cycles.... My first two transfers were eSET and both failed. He decided that trying two would be okay for our thired transfer (2nd full IVF cycle) and we had twins. eSET was preferred as I had previous losses, including a suspected incompetent cervix; however, our twins were carried to 38 wks with no cervix issues.
How was your experience with Adam Griffin at Buffalo Infertility & IVF Associates?
I think Dr. Griffin was the most dedicated doctor I've ever had. He was very committed to us and our case and doing everything he could to make us parents. I always felt like he truly cared about us and our outcome. He was always willing to explore new options and discuss ways to change our treatments. He was very kind after losses and IVF failures.
What's one piece of advice would you give a prospective patient of Adam Griffin at Buffalo Infertility & IVF Associates?
To feel free to ask any questions and always bring up any ideas you have for your treatment path.
During treatment, were you treated like a number or a human with Adam Griffin at Buffalo Infertility & IVF Associates?
Dr Griffin was always very warm, dedicated, and never rushed us. He always provided excellent care.
Describe the protocols Adam Griffin used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
Our successful IVF cycle occurred after an hysteroscopy and polpectomy. I added Bendaryl and was taking selenium (for thyroid antibodies) and also took Ovavite for a few months to prepare.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
The nursing staff were always kind and compassionate. Sometimes I did feel like they were overwhelmed and running late with phone calls, etc.
Describe your experience with Buffalo Infertility & IVF Associates.
They always seemed to be very busy so more doctors and staff would be helpful. During IVF I felt like the nurses were much more aware of you and your specific case but more like a number during things like hormonal medication only cycles.
Describe the costs associated with your care under Adam Griffin at Buffalo Infertility & IVF Associates.
A few thousand dollars out of pocket, our insurance covered the majority so I don't remember the full costs.
Describe Adam Griffin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
My first two transfers were eSET and both failed. He decided that trying two would be okay for our thired transfer (2nd full IVF cycle) and we had twins. eSET was preferred as I had previous losses, including a suspected incompetent cervix; however, our twins were carried to 38 wks with no cervix issues.
10
Doctor
Adam Griffin
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2013 - 2015, Successful
NPS
8
NPS
8
Age 33 - 35
1 IUI
1 IVF
PCOS
Unexplained
Other
Income $100K - $199K
Teacher
1st of 2 Docs
3 IUI With Other Docs
Neutral
Neutral
Successful
Dr. Sullivan begin with oral medication first which after a few rounds we learned was not aggressive enough. We then moved on to to injectables. It took a while for us to figure out the "perfect" way to get my ovaries to respond without over stimulating (which happened once). We did a conversion to IVF with my first child which was successful. Two years later I had success with my 2nd try of an iui!
The office staff isn't the friendliest which I feel they are the first people you meet when going there. The office is aesthetically pleasing as they have upgraded in the last few years. There are several doctors so you can always get another opinion if you are not satisfied. The nurses (most of them) are amazing and will be the ones to help you through all the tough appointments...The nursing staff is WONDERFUL!! Some nurses in particular go above and beyond to help you with anything you need. Some even calling at home just to check in!
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
Dr. Sullivan is a very busy doctor. When meeting with him he always presented the facts and statistics. He was personal to a certain extent. We are greatful for our 2 miracles under his care! I felt he along with the team of doctors there worked together to help us through this difficult process.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
Always ask as many questions as you think you need to fully understand everything. You are not alone... there are many avenues of support.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
There were a few times where I felt things could have been presented in a gentler manner.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
Dr. Sullivan begin with oral medication first which after a few rounds we learned was not aggressive enough. We then moved on to to injectables. It took a while for us to figure out the "perfect" way to get my ovaries to respond without over stimulating (which happened once). We did a conversion to IVF with my first child which was successful. Two years later I had success with my 2nd try of an iui!
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
The nursing staff is WONDERFUL!! Some nurses in particular go above and beyond to help you with anything you need. Some even calling at home just to check in!
Describe your experience with Buffalo Infertility & IVF Associates.
The office staff isn't the friendliest which I feel they are the first people you meet when going there. The office is aesthetically pleasing as they have upgraded in the last few years. There are several doctors so you can always get another opinion if you are not satisfied. The nurses (most of them) are amazing and will be the ones to help you through all the tough appointments.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility & IVF Associates.
We were required to pay co-pays for most meds.. ivf was not covered under our insurance so we had to pay out of pocket for that procedure when a last minute conversion from iui had to be done
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
One time in particular on a weekend my dosing info was wrong/seemed off on the recording. Being on top of my meds I got in touch w the doctor on call to make sure. Thank god I did otherwise it might have jeopardized my cycle
8
Doctor
Michael Sullivan
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2013, Unsuccessful
NPS
10
NPS
10
Age 30
2 Fertility Medications
Endometriosis
Other
Income $100K - $199K
Nurse or HC Services
1st of 4 Docs
7 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Sperrazza] was very kind. I met with him first and tried Femara with ovulation kits and eventually moved on to Ovidrel and IUI cycles. When those were not successful, we asked to meet with him to discuss next steps. We moved on to injectable medications coupled with Ovidrel and IUI. We did a few cycles of that and when that wasn't successful we discussed surgery to see if there was a cause of our infertility. A diagnostic laparoscopy showed Stage IV silent endometriosis.
The nurses at [Buffalo Infertility and IVF Associates] were amazing. Judy G., Judy L. Gail, and Nancy were my favorite nurses. They were always so kind to us and hopeful for us. They were always willing to answer my questions. (Even when I called from Jamaica once because I took my Femara early.) Judy L. was the nurse who suggested that I move onto IVF. I am forever grateful for her advice.
How was your experience with Ralph Sperrazza at Buffalo Infertility & IVF Associates?
Dr. Sperazza was very kind. I met with him first and tried Femara with ovulation kits and eventually moved on to Ovidrel and IUI cycles. When those were not successful, we asked to meet with him to discuss next steps. We moved on to injectable medications coupled with Ovidrel and IUI. We did a few cycles of that and when that wasn't successful we discussed surgery to see if there was a cause of our infertility. A diagnostic laparoscopy showed Stage IV silent endometriosis. We attempted one more injectable cycle without success. At that point, I was incredibly frustrated and one of the nurses in our center suggested that I would be a good IVF candidate. Dr. Sperazza called me later that week and said he agreed and advised that I meet with Dr. Crickard who then took over my care and helped me through IVF. I met with both Dr. Sullivan and Dr. Griffin during my IVF treatment cycle. Dr. Crickard did my retrieval and Dr. Griffin my transfer. We were pregnant after our first IVF cycle with twins! All of the Doctors here have a wonderful bedside manner, but Dr. Griffin truly is the kindest, most warm and approachable physician I have ever met. Dr. Crickard and Sperazza have now retired, but I owe my two beautiful babies to them, Dr. Griffin and Buffalo IVF. My only concern with Dr. Sperazza was that we (my husband and I) were always the one to ask what the next step was, when we were unsuccessful after so many treatments. There was not any follow ups scheduled unless we requested it.
What's one piece of advice would you give a prospective patient of Ralph Sperrazza at Buffalo Infertility & IVF Associates?
Be an advocate for yourself. This is a busy practice, but we always felt welcomed and not like a number. Don't be afraid to call if you have questions.
During treatment, were you treated like a number or a human with Ralph Sperrazza at Buffalo Infertility & IVF Associates?
When I first met Dr. Sperazza (now retired) he told me that he was going to help me have a family. It resonated.
Describe the protocols Ralph Sperrazza used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
Femara/LH Kits/IUI Femara/Ovidrel/IUI HMG/Ovidrel/IUI IVF/Ovidrel/OOR/Transfer I do not remember dosages of medications besides the Femara which was 5mg.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
The nurses at the office were amazing. Judy G., Judy L. Gail, and Nancy were my favorite nurses. They were always so kind to us and hopeful for us. They were always willing to answer my questions. (Even when I called from Jamaica once because I took my Femara early.) Judy L. was the nurse who suggested that I move onto IVF. I am forever grateful for her advice.
Describe your experience with Buffalo Infertility & IVF Associates.
This is an excellent clinic and you would be in fabulous hands with any of the providers that are here. They are all so kind and compassionate and have a real passion for what they do. This is a busy office though, so be an advocate for yourself and ask questions and if you don't receive a phone call by the end of the day- call the office. Sometimes the messages or labs don't come through. I will always continue to advise friends and others who are having difficulty growing their family to come to Buffalo IVF. They are also the only Center of Excellence in the Buffalo area. They are exceptionally good at what they do and they are always striving to help patients achieve their goals.
Describe the costs associated with your care under Ralph Sperrazza at Buffalo Infertility & IVF Associates.
I do not remember exact numbers, but our insurance covered most of the treatments we used (minus copays). Our insurance at the time also covered all but $1300 of our IVF.
Describe Ralph Sperrazza's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
We were educated fully on the risk of having multiples should we opt to transfer two embryos. At the time, ASRM recommended 1-2 embryos for my age group as well as a D3 transfer.
10
Doctor
Ralph Sperrazza
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Unknown Success
NPS
9
NPS
10
Age 27 - 30
9 IUI
1 Embryo Freezing (cancer)
Cancer
Recurrent Pregnancy Loss
Unexplained
Other
Income $50K - $99K
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I felt before I walked into his office he [Dr. Sullivan] already had a plan of action for me....Would have liked a slightly more personal experience instead of him having a plan in place before i walked into his room. Always wanted to be conservative with me since I’ve been able to get pregnant on my own 3 times but only 1 resulting in a live birth.... I’ve done 9 IUIs with clomid, femara, gonal f, ovidrel and all resulting in not being pregnant.
Can take a long time to receive a call back or you can get a call back right away. They have nice and early hours so that I can get appointments before i have to go to work. Whenever you have to leave a message with the answering service the nurses on call are always very good at calling back right away....The best nurses that completely understand my history are Jess and Judy. All the other nurses never seemed to know what was going on with me and would have to explain it constantly.
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
Would have liked a slightly more personal experience instead of him having a plan in place before i walked into his room. Always wanted to be conservative with me since I’ve been able to get pregnant on my own 3 times but only 1 resulting in a live birth.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
Speak up on what you want and don’t let him do all the talking
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
I felt before I walked into his office he already had a plan of action for me.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
I’ve done 9 IUIs with clomid, femara, gonal f, ovidrel and all resulting in not being pregnant.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
The best nurses that completely understand my history are Jess and Judy. All the other nurses never seemed to know what was going on with me and would have to explain it constantly.
Describe your experience with Buffalo Infertility & IVF Associates.
Can take a long time to receive a call back or you can get a call back right away. They have nice and early hours so that I can get appointments before i have to go to work. Whenever you have to leave a message with the answering service the nurses on call are always very good at calling back right away.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility & IVF Associates.
All treatments were covered under insurance at appropriate copay
Describe Michael Sullivan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
Haven’t transferred an embryo yet
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
Most recently had spoken with a nurse regarding my current cycle and was told she would speak with Dr. Griffin and would call me after she got his opinion on what is the next step I should take and I was never called.
9
Doctor
Michael Sullivan
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 25 - 26
3 Fertility Medications
Anovulation
PCOS
Other
Income $0 - $49K
Operations
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Sullivan is genuinely nice and helpful. He knows what he is talking about and has done his best to try and help me get pregnant...He informed me that I have PCOS and that he is putting me on femera to start since I would more than likely have a better chance than with clomid.He is so understanding and reassured me that he is able to help me achieve my goal....
Such a positive and friendly environment [Infert and IVF Med Assoc]. I feel at ease when I am there and welcomed. Super clean and sanitary environment also. I felt important and taken care and that I mattered. It’s great to feel that I am not just another patient and that I am going through a difficult time and in a very vulnerable situation.
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
Dr. Sullivan is genuinely nice and helpful. He knows what he is talking about and has done his best to try and help me get pregnant. While currently still going through the motions, I completely trust him and believe he is doing everything he can to help my situation. He is so understanding and reassured me that he is able to help me achieve my goal.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
He knows what he is talking about and makes you feel so comfortable.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
Dr. Sullivan was so nice to my husband and I. He was confident and made me feel at ease. He explained everything and truly seems to care.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
He informed me that I have PCOS and that he is putting me on femera to start since I would more than likely have a better chance than with clomid. He reassured me that he will help treat me to get pregnant.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
Everyone is so nice and helpful. I was never instructed when exactly to get my HSG dye test until I was in cycle 3 and a nurse brought it up to me. Would have loved to have gotten it done much sooner.
Describe your experience with Buffalo Infertility & IVF Associates.
Such a positive and friendly environment. I feel at ease when I am there and welcomed. Super clean and sanitary environment also. I felt important and taken care and that I mattered. It’s great to feel that I am not just another patient and that I am going through a difficult time and in a very vulnerable situation.
10
Doctor
Michael Sullivan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018 - 2019, Unknown Success
NPS
10
NPS
9
Age 28 - 29
Endometriosis
Unexplained
European
Income $100K - $199K
Lawyer
2nd of 2 Docs
8 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
With unexplained infertility, I was constantly looking for answers. Dr. Griffin was always very thorough in explaining why or why not a treatment or course of action was a good idea. When I asked about a laparoscopy before moving into ivf he agreed and even called me to discuss after hours. He was always candid and honest with me. He would be frank in telling me when it’s time to move onto a different treatment or try something new.
Strengths [of Buffalo Infertility]-very efficient. We are able to get in and out in 20 minutes for bloodwork and ultrasound during monitoring. The nurses all get to know you and seem like they really care about your success. Weaknesses- individual members of the nursing staff can be insensitive to what you are going through.... I have a difficult time giving blood work and often pass out. One morning, I nearly passed out when they just needed blood to confirm negative.
How was your experience with Adam Griffin at Buffalo Infertility & IVF Associates?
With unexplained infertility, I was constantly looking for answers. Dr. Griffin was always very thorough in explaining why or why not a treatment or course of action was a good idea. When I asked about a laparoscopy before moving into ivf he agreed and even called me to discuss after hours. He was always candid and honest with me. He would be frank in telling me when it’s time to move onto a different treatment or try something new.
What's one piece of advice would you give a prospective patient of Adam Griffin at Buffalo Infertility & IVF Associates?
Don’t be afraid to ask questions. You are never a bother to dr. Griffin
During treatment, were you treated like a number or a human with Adam Griffin at Buffalo Infertility & IVF Associates?
Dr. Griffin would always say hello when I would see him in the office halls and remembered my name and my husbands name without looking at our chart.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
Always helpful. They remembered me from the numerous IUIs and we formed a relationship with them from being patients for so long.
Describe your experience with Buffalo Infertility & IVF Associates.
Strengths-very efficient. We are able to get in and out in 20 minutes for bloodwork and ultrasound during monitoring. The nurses all get to know you and seem like they really care about your success. Weaknesses- individual members of the nursing staff can be insensitive to what you are going through.
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Failed to call with results
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
I have a difficult time giving blood work and often pass out. One morning, I nearly passed out when they just needed blood to confirm negative. The phlebotomist has me sit down with a nurse and the nurse basically just told me to suck it up and that they needed the blood.
10
Doctor
Adam Griffin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
8
NPS
6
Age 33 - 34
1 IVF
Male Factor
Other
European
Income $100K - $199K
Teacher
3rd of 3 Docs
1 IUI With Other Docs
2 IVF With Other Docs
Neutral
Doesn't Recommend
Unsuccessful
Dr. Griffin was very consoling when o had my numerous pregnancy losses. I did feel that he genuinely cared about my feelings. He was open to all of my ideas and options on New procedures to try...I do feel that he was somewhat pushy in trying new treatments after our losses when we were considering new clinics. He was compassionate but was not able to get me pregnant...Dr Griffin urged us to transfer 1 embryo but was open to more.
No consistency [a tInfert and IVF Med Assoc]. Patients see multiple nurses and doctors. I do feel like everyone has the patients best outcome on mind. When I had a loss and was forced to take a shot to abort the baby, the nurses were not very compassionate...5,000 for ivf cycle (not including medications) 2700 for FET (Not including medications)... I didn’t like how I had multiple nurses depending on the week.
How was your experience with Adam Griffin at Buffalo Infertility & IVF Associates?
I felt that Dr. Griffin cared about me As a patient. I do feel that he was somewhat pushy in trying new treatments after our losses when we were considering new clinics. He was compassionate but was not able to get me pregnant.
What's one piece of advice would you give a prospective patient of Adam Griffin at Buffalo Infertility & IVF Associates?
Ask as many questions as you have. He will entertain all of them.
During treatment, were you treated like a number or a human with Adam Griffin at Buffalo Infertility & IVF Associates?
Dr. Griffin was very consoling when o had my numerous pregnancy losses. I did feel that he genuinely cared about my feelings. He was open to all of my ideas and options on New procedures to try.
Describe the protocols Adam Griffin used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
I stimulated the ovaries with follistim. I also used Lupron to suppress ovulation and finally a trigger shot.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
I liked most. Some were not compassionate. I didn’t like how I had multiple nurses depending on the week.
Describe your experience with Buffalo Infertility & IVF Associates.
No consistency. Patients see multiple nurses and doctors. I do feel like everyone has the patients best outcome on mind. When I had a loss and was forced to take a shot to abort the baby, the nurses were not very compassionate.
Describe the costs associated with your care under Adam Griffin at Buffalo Infertility & IVF Associates.
5,000 for ivf cycle (not including medications) 2700 for FET (Not including medications)
Describe Adam Griffin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
Dr Griffin urged us to transfer 1 embryo but was open to more.
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Failed to call with results
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
The biggest mistake was our last transfer. That transfer ended in an eptopic pregnancy. Although there is no way to prove this, but I believe the embryo was transferred too high. Eptopic pregnancy is extremely rare in ivf. The nurses were not very compassionate when it came to this process of aborting the baby.
8
Doctor
Adam Griffin
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
6
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
8
Age 29 - 30
European
Income $100K - $199K
Entrepreneur
IVF With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Not sure
She [Dr. DiPaola] is very friendly and compassionate. Although I saw all of the doctors at the clinic for various procedures, she made me feel like I was her only patient at my visits with her. She knew my medical history and took time to address my questions and concerns (even though I had many!)...Took the time to answer all of our questions, never felt rushed, personally called with results throughout the process and discuss my concerns
[Infert and IVF Med Assoc] Good communication, always available to answer questions or discuss concerns. In my case my protocol used birth control pills to regulate my cycles/ down regulate, so time between cycles felt long, but necessary due to irregular cycles...They called me quickly with test results and were easy to reach with questions. Always friendly....$4500 IVF cycle fee ($4000 for second cycle), $1500 biopsy fee for genetic testing, $1225 transfer fee for FET.
How was your experience with Krystene DiPaola at Buffalo Infertility & IVF Associates?
She is very friendly and compassionate. Although I saw all of the doctors at the clinic for various procedures, she made me feel like I was her only patient at my visits with her. She knew my medical history and took time to address my questions and concerns (even though I had many!)
What's one piece of advice would you give a prospective patient of Krystene DiPaola at Buffalo Infertility & IVF Associates?
Ask any questions you have, none are too small or insignificant
During treatment, were you treated like a number or a human with Krystene DiPaola at Buffalo Infertility & IVF Associates?
Took the time to answer all of our questions, never felt rushed, personally called with results throughout the process and discuss my concerns
Describe the protocols Krystene DiPaola used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
We did IVF with PGD since I am a balanced translocation carrier. I had a good AMH, we did an antagonist protocol with gonal-f, lo dose HCG, and cetrotide with ovidrel trigger. Stimmed for 9 days, retrieved 44 eggs, 37 mature, 32 fertilized.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
They called me quickly with test results and were easy to reach with questions. Always friendly.
Describe your experience with Buffalo Infertility & IVF Associates.
Good communication, always available to answer questions or discuss concerns. In my case my protocol used birth control pills to regulate my cycles/ down regulate, so time between cycles felt long, but necessary due to irregular cycles.
Describe the costs associated with your care under Krystene DiPaola at Buffalo Infertility & IVF Associates.
$4500 IVF cycle fee ($4000 for second cycle), $1500 biopsy fee for genetic testing, $1225 transfer fee for FET. Most monitoring (bloodwork, ultrasounds) covered by insurance. Meds about $3000 for 2 cycles (They were able to provide us with about $2000 worth of meds)
Describe Krystene DiPaola's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
We are doing PGD/PGS and are young, so she recommended single embryo transfer.
10
Doctor
Krystene DiPaola
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2013 - 2018, Successful
NPS
10
NPS
10
Age 31 - 36
2 IVF
Male Factor
PCOS
Other
Income $50K - $99K
4th of 5 Docs
8 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Griffin] had so much compassion for what we were going through. He always made me feel like his only patient...He always made me feel hopeful and trust him 100%. I chose my last cycle timing so I would be under his care. He hugged me and was sad along with me when my last cycle didn't work...We used an antagonist protocol after having a failed cycle and two canceled cycles. First cycle switching and under his care I was pregnant.
I have been going to this clinic [Buffalo Infertility and IVF Associates] since 2011. In this time they have made a lot of changes for the better. Although there is more patients now, I still get the same quality care. I love that blood work is done right in the office...All the nurses really take good care and show compassion towards their patients...During one cycle a nurse did not call with my medical instruction, but when I called the doctor called back himself from home.
How was your experience with Adam Griffin at Buffalo Infertility & IVF Associates?
Dr. Griffin has always been the Doctor I trusted most. He always made me feel hopeful and trust him 100%. I chose my last cycle timing so I would be under his care. He hugged me and was sad along with me when my last cycle didn't work.
What's one piece of advice would you give a prospective patient of Adam Griffin at Buffalo Infertility & IVF Associates?
Dr. Griffin really cares about his patients and you will not be disappointed in choosing him for your care.
During treatment, were you treated like a number or a human with Adam Griffin at Buffalo Infertility & IVF Associates?
Dr. Griffin always spoke to me and had so much compassion for what we were going through. He always made me feel like his only patient.
Describe the protocols Adam Griffin used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
We used an antagonist protocol after having a failed cycle and two canceled cycles. First cycle switching and under his care I was pregnant.
Describe your experience with your nurse at Buffalo Infertility & IVF Associates. (Assigned nurse: Jen Barren)
All the nurses really take good care and show compassion towards their patients.
Describe your experience with Buffalo Infertility & IVF Associates.
I have been going to this clinic since 2011. In this time they have made a lot of changes for the better. Although there is more patients now, I still get the same quality care. I love that blood work is done right in the office
Describe the costs associated with your care under Adam Griffin at Buffalo Infertility & IVF Associates.
They give options for single cycle or two cycle, I believe a single cycle is $4500
Describe Adam Griffin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
Dr. Griffin suggested 2 embryos due to my age, but i didn't want multiples so he agreed with single because of the quality and my history.
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Failed to call with results
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
During one cycle a nurse did not call with my medical instruction, but when I called the doctor called back himself from home.
10
Doctor
Adam Griffin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2015 - 2018, Successful
NPS
10
NPS
10
Age 27 - 30
7 IUI
1 IVF
Unexplained
European
Income $50K - $99K
Nurse or HC Services
1st of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Our first IVF [with Dr. Michael Sullivan] was stimulated with low dose hcg, Lupron, and follistim and half the retrieves eggs were fertilized through icsi and half naturally. Small changes were included in our secon cycle including changing from vaginal to IM progesterone, and using only natural fertilization. Our second IVF resulted in our current pregnancy...He seemed very passionate about helping us reach our goal and was able to relate with personal experiences.
IVF [at Buffalo Infertility and IVF Associates] is $4000 for first cycle $3500 for second and $3000 for any more cycles that are needed...Scheduling was never a problem for me even with a very variable work schedule. They always worked with me. Blood work must be done before 9am for same day results. They are always available and after hours phone calls were handled by an answering service and the doctors would always call back.
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
He was very knowledgeable and listened to all my concerns. He was able to help me build my care and would listen to any suggestions I had and would have evidenced based information to help make decisions reguarding my care.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
I appreciated the less is more approach. We are gratefully that we built our cycles around what we learned from previous cycles and that the least intense protocol needed was used.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
He seemed very passionate about helping us reach our goal and was able to relate with personal experiences.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
Our first IVF was stimulated with low dose hcg, Lupron, and follistim and half the retrieves eggs were fertilized through icsi and half naturally. Small changes were included in our secon cycle including changing from vaginal to IM progesterone, and using only natural fertilization. Our second IVF resulted in our current pregnancy.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
I felt like the whole office was in our corner!!
Describe your experience with Buffalo Infertility & IVF Associates.
Scheduling was never a problem for me even with a very variable work schedule. They always worked with me. Blood work must be done before 9am for same day results. They are always available and after hours phone calls were handled by an answering service and the doctors would always call back.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility & IVF Associates.
IVF is $4000 for first cycle $3500 for second and $3000 for any more cycles that are needed
Describe Michael Sullivan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
They were comfortable transferring a maximum of 2 embryos in my IVF cycles.
10
Doctor
Michael Sullivan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014 - 2016, Successful
NPS
10
NPS
10
Age 40 - 42
5 IUI
1 IVF
Donor Eggs
Diminished Ovarian Reserve
Endometriosis
Male Factor
Poor Egg Quality
Uterine Fibroids
Other
Income $100K - $199K
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Griffin] was always compassionate and caring about my feelings and always kept a caring tone....He always made sure that I understood what was going on and what my chances were.... The only thing is that he was unable to be the doctor on at every visit because of the way the office worked with the doctors schedules since they never close.... We always started out every treatment with the potential to do IUI and if during the process it was felt to change things up for IVF it was done so.
Have understanding that they [Buffalo Infertility & IVF Associates] are a small clinic with many women. Sometimes things can’t always be prefect when getting information or timing for appointments. But they will always work to get you what you need right away if you make them aware....They always remembered your name and everything about you. They tried to be very gentle and if they were unable to see what they needed to see they would call in another nurse or doctor to assist.
How was your experience with Adam Griffin at Buffalo Infertility & IVF Associates?
He always made sure that I understood what was going on and what my chances were. Always willing to do everything in his power to make our dreams of becoming parents a reality. There is nothing negative that I can say about him. The only thing is that he was unable to be the doctor on at every visit because of the way the office worked with the doctors schedules since they never close.
What's one piece of advice would you give a prospective patient of Adam Griffin at Buffalo Infertility & IVF Associates?
H will always be on your side and work with you to get you your dreams.
During treatment, were you treated like a number or a human with Adam Griffin at Buffalo Infertility & IVF Associates?
He was always compassionate and caring about my feelings and always kept a caring tone.
Describe the protocols Adam Griffin used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
We always started out every treatment with the potential to do IUI and if during the process it was felt to change things up for IVF it was done so.
Describe your experience with your nurse at Buffalo Infertility & IVF Associates. (Assigned nurse: Jenn B)
They always remembered your name and everything about you. They tried to be very gentle and if they were unable to see what they needed to see they would call in another nurse or doctor to assist.
Describe your experience with Buffalo Infertility & IVF Associates.
Have understanding that they are a small clinic with many women. Sometimes things can’t always be prefect when getting information or timing for appointments. But they will always work to get you what you need right away if you make them aware.
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
Once in a while you would call to get your directions on dosage or upcoming procedure and your information would have not been on there and missed.
10
Doctor
Adam Griffin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
NPS
8
NPS
10
Age 28
1 Fertility Medications
Tubal Blockage
Latinx
Income $50K - $99K
Teacher
Neutral
Strongly Recommends
Success w/ Doc Not sure
I felt at times he [Dr. Michael Sullivan] was warm. Then when we found out there was tubal blockage everything changed. I felt more of like a number. Someone just passing through. I wasn’t told really what were my options. I had to seek them out and then he finally gave me my options. I still feel confused at times because of the fact that I’ve to figure out how to fund my ivf journey.
The nursing staff [at Buffalo Infertility & IVF Associates] were amazing at the practice. They answered my questions and I felt heard...The strengths is the cozy and warm atmosphere. I liked that I was greeted like a human. My critique would be they moved so fast at times I couldn’t keep up. I wish they would take their time when it came to fully explaining things.
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
I believe he is a great doctor. He made me feel important at first. Then my results came back and I had tubal blockage everything changed. I wasn’t seen as quickly; I had to seek out information from the office.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
I would say ask a lot of questions don’t be shy to ask
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
I felt at times he was warm. Then when we found out there was tubal blockage everything changed. I felt more of like a number. Someone just passing through. I wasn’t told really what were my options. I had to seek them out and then he finally gave me my options. I still feel confused at times because of the fact that I’ve to figure out how to fund my ivf journey.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
I was put on femara for to me to ovulate
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
The nursing staff were amazing at the practice. They answered my questions and I felt heard
Describe your experience with Buffalo Infertility & IVF Associates.
The strengths is the cozy and warm atmosphere. I liked that I was greeted like a human. My critique would be they moved so fast at times I couldn’t keep up. I wish they would take their time when it came to fully explaining things.
8
Doctor
Michael Sullivan
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2019, Unsuccessful
NPS
9
NPS
10
Age 34 - 35
9 IUI
PCOS
Other
Income $50K - $99K
1st of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Sullivan was very kind. Sometimes I did feel as though he didn’t always listen to you...Be prepared to listen more than you question...He talks a lot...My first visit with Dr. Sullivan he got started right away. I had bloodwork and ultrasound that same day...started meds almost immediately...iui with him and the nurse performed the iui...I wish I could of spoke with him more...Also he doesn’t do any type of exploratory surgeries. But he explains that reason very well.
Everything about the staff and scheduling [at Buffalo Infertility & IVF Associates] is great. They are very organized and attentive...really help with your every need. They even take blood there. Or will give you your injection if you’re too uncomfortable to do it yourself...[nurses] make you feel like family. They celebrate and grieve with you...Dr. Sullivan was very kind. Sometimes I did feel as though he didn’t always listen to you.
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
I thought he was very smart and kind. I wish I could of spoke with him more. But I did so iui with him and the nurse performed the iui. My first visit with Dr. Sullivan he got started right away. I had bloodwork and ultrasound that same day. And I started meds almost immediately. I really loved that.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
Be prepared to listen more than you question. He will answer your questions. He’s just very informative and knows a lot. He talks a lot. Haha! Also he doesn’t do any type of exploratory surgeries. But he explains that reason very well.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
Dr. Sullivan was very kind. Sometimes I did feel as though he didn’t always listen to you. But for the most part he was great.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
He kept a good eye on the dosage of my meds for stims for iui. But with PCOS sometimes I would under or over respond.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
I love them all. So supportive. They make you feel like family. They celebrate and grieve with you. They are all fantastic!
Describe your experience with Buffalo Infertility & IVF Associates.
Everything about the staff and scheduling is great. They are very organized and attentive. They really help with your every need. They even take blood there. Or will give you your injection if you’re too uncomfortable to do it yourself. I’m grateful for all the staff.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility & IVF Associates.
About $6000
9
Doctor
Michael Sullivan
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 23 - 24
Male Factor
PCOS
Tubal Blockage
Other
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Sullivan] was very friendly used words of encouragement and hope. Always listened to my concerns and questions. Was very thorough precessional. He really cares about his practice and patients. Talks to you like a person and explains things so they are easy to understand... Baseline ultra sound, Uterus biopsy, HSG scan, ultra sound saline test, femara, ovidrel, iui, and a lot of blood work. Biopsy should a polyp so saline test to look for more polyps. HSG to look for blocked tubes and possibly clear tubes.
Very nice facility [Buffalo Inferfility] had a great system and team. The call system on off hours is annoying. Be patient show up early. Bring a list of questions do your research a head of time. Buy a planner specifically for your dr appt and medication schedule...Very kind, super knowledgeable, patient and efficient....They always know my name and ask how other personal things are going not just the infertility like my job or if my husband doesn’t go they ask about him
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
He was very friendly used words of encouragement and hope. Always listened to my concerns and questions. Was very thorough precessional. He really cares about his practice and patients. Talks to you like a person and explains things so they are easy to understand
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
Have a list of your questions ready to ask
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
They always know my name and ask how other personal things are going not just the infertility like my job or if my husband doesn’t go they ask about him
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
Baseline ultra sound, Uterus biopsy, HSG scan, ultra sound saline test, femara, ovidrel, iui, and a lot of blood work. Biopsy should a polyp so saline test to look for more polyps. HSG to look for blocked tubes and possibly clear tubes. Femara to stimulate ovulation. Ovidrel for ovulation. Iui do to spouse morphology.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
Very kind, super knowledgeable, patient and efficient.
Describe your experience with Buffalo Infertility & IVF Associates.
Very nice facility had a great system and team. The call system on off hours is annoying. Be patient show up early. Bring a list of questions do your research a head of time. Buy a planner specifically for your dr appt and medication schedule
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility & IVF Associates.
So far 4,000 if not more
10
Doctor
Michael Sullivan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Unsuccessful
NPS
8
NPS
8
Age 32
Diminished Ovarian Reserve
South Asian
Income $200K - $499K
Doctor
1st of 2 Docs
3 IUI With Other Docs
5 IVF With Other Docs
Neutral
Neutral
Unsuccessful
He [Dr. Sullivan] is a little blunt and not exactly warm and fuzzy. We did 2 IUI with Clomid and once with injectables. They were not successful. Next step was IVF but my BMI was more than 40 so I was asked to lose weight before we could proceed. We ended up going to another clinic due to my weight and financial reasons...He prefers eSET for IVF I think but we never got to IVF.
Its [Buffalo Infertility & IVF Associates] a small clinic and easy to get into. The doctors and the nursing staff are available. You do not feel like a number. The clinic does not do IVF for women over the BMI of 40 due to anesthesia reasons and that was a limitation for me...They [nurses] called on time and were easy to deal with...We ended up going to another clinic due to my weight and financial reasons...
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
He is informative and knows what he is doing. He is a little blunt and not exactly warm and fuzzy. We did 2 IUI with Clomid and once with injectables. They were not successful. Next step was IVF but my BMI was more than 40 so I was asked to lose weight before we could proceed. We ended up going to another clinic due to my weight and financial reasons.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
Ask as many questions as possible. He is not warm and fuzzy but very well informed and a good doctor.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
He was very informative and knew our history well.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
3 IUI. First two with Clomid and the third with Follistim. Had follicles every time and triggered with ovidrel and confirmed ovulation with ultrasound but unfortunately did not get pregnant.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
They called on time and were easy to deal with.
Describe your experience with Buffalo Infertility & IVF Associates.
Its a small clinic and easy to get into. The doctors and the nursing staff are available. You do not feel like a number. The clinic does not do IVF for women over the BMI of 40 due to anesthesia reasons and that was a limitation for me.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility & IVF Associates.
The IUI's were covered by insurance. Medications did not cost much and the Follistim was donated to me.
Describe Michael Sullivan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
He prefers eSET for IVF I think but we never got to IVF.
8
Doctor
Michael Sullivan
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016 - 2017, Unknown Success
NPS
10
NPS
10
Age 37 - 38
7 IUI
Diminished Ovarian Reserve
Uterine Fibroids
Unexplained
Other
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Sullivan is a fast talker, but he takes the time to answer all of your questions. He doesn't sugar coat things, which I liked knowing what we were up against. He has always been kind and understanding to me.... Dr. Sullivan is very caring and compassionate. I feel that he know me as a person, not as a number. He has called me personally several times during our treatment, include once when he was on vacation, to go over test results. I feel he is 100% there for his patients.
There is a wait to get a consult with Buffalo IVF. But it is worth it once you are there. Everyone is very kind, caring, and professional.... he nursing staff at Buffalo IVF is amazing. They are all kind and caring. You see the nurses a lot and they know your case so well. The cry with you, cheer you on, pray for you, and take the time to just talk.... We started with blood work and a "dye" test, decided to start with IUI's and now are moving onto IVF
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
Dr. Sullivan is a fast talker, but he takes the time to answer all of your questions. He doesn't sugar coat things, which I liked knowing what we were up against. He has always been kind and understanding to me.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
That he jumps right in and throws a lot of information at you. Don't be afraid to stop him as ask questions.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
Dr. Sullivan is very caring and compassionate. I feel that he know me as a person, not as a number. He has called me personally several times during our treatment, include once when he was on vacation, to go over test results. I feel he is 100% there for his patients.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
We started with blood work and a "dye" test, decided to start with IUI's and now are moving onto IVF
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
The nursing staff at Buffalo IVF is amazing. They are all kind and caring. You see the nurses a lot and they know your case so well. The cry with you, cheer you on, pray for you, and take the time to just talk.
Describe your experience with Buffalo Infertility & IVF Associates.
There is a wait to get a consult with Buffalo IVF. But it is worth it once you are there. Everyone is very kind, caring, and professional
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility & IVF Associates.
My insurance covered everything except IVF. They offer a payment plan
10
Doctor
Michael Sullivan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2016, Unsuccessful
NPS
6
NPS
7
Age 26 - 29
9 IUI
1 IVF
Male Factor
Unexplained
European
Income $50K - $99K
Nurse or HC Services
1st of 3 Docs
1 IVF With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
Dr Sullivan was very compassionate when we weren’t able to get pregnant. I do not feel that he really tried to find an answer for our infertility though... 3 iui with femara. 3 IUI with femara and ovidrel. 3 IUI with bravelle and ovidrelle. 2 full rounds of IVF with the same protocol- used bravelle. First one we got about 12 eggs, 2 were transferred on day 3, none to freeze, negative beta . Second we got about 17 eggs, 2 were transfered on day 5, 1 to freeze, negative beta for fresh, positive beta for FET- miscarriage at 6 weeks.
They [Buffalo Infertility and IVF Associates] were open every day of the year- even weekends and holidays. They have a lab right there but sometimes you would wait an hour for lab work. Staff was all very nice. They do retrieval’s and transfers right there too.... It took over a month to get our records so that we could get a second opinion at another fertility clinic.
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
Dr Sullivan was very compassionate when we weren’t able to get pregnant. I do not feel that he really tried to find an answer for our infertility though. I feel like we had a false sense of hope and he always said the procedures should work.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
Advocate for yourself.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
He was very kind
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
3 iui with femara. 3 IUI with femara and ovidrel. 3 IUI with bravelle and ovidrelle. 2 full rounds of IVF with the same protocol- used bravelle. First one we got about 12 eggs, 2 were transferred on day 3, none to freeze, negative beta . Second we got about 17 eggs, 2 were transfered on day 5, 1 to freeze, negative beta for fresh, positive beta for FET- miscarriage at 6 weeks.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
They were all very kind. Never had an issue with any of them.
Describe your experience with Buffalo Infertility & IVF Associates.
They were open every day of the year- even weekends and holidays. They have a lab right there but sometimes you would wait an hour for lab work. Staff was all very nice. They do retrieval’s and transfers right there too.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility & IVF Associates.
$3500 per round of IVF not including monitoring. Exact prices are on their website.
Describe Michael Sullivan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
Dr Sullivan allowed us to decide if we wanted one or two embryos transferred.
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
It took over a month to get our records so that we could get a second opinion at another fertility clinic.
6
Doctor
Michael Sullivan
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5