Buffalo Infertility & IVF Associates

4 doctors work here

Rated 8.9
Strongly recommend: 69%Neutral: 21%Don't recommend: 10%8.9
69% strongly recommend
63 reviews
Operations
9
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.3
8.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.9
8.9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.8
7.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
628
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Snyder
4510 Main Street
Snyder, NY 14226
(716) 839-3057

63 patient reviews

2013 - 2016, Successful
NPS
10
NPS
10
Age 32 - 35
2 Fertility Medications
Other
Other
Income $100K - $199K
Marketer or PR
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Michael Sullivan] took the time to get to know us. Not only did he make the process as easy as possible he also helped as an advocate to get the insurance company to cover our treatments when they tried to deny us coverage...Not only did he have a good bedside manner, but he was an advocate for all of his patients...I had injections to stimulate egg growth and release. They worked to find the right levels and never overstimulated me. I went in for blood work each day and internal scans every other to make sure things were progressing right.
The clinic [Buffalo Infertility and IVF Associates] was going through a much needed renovation when I completed my treatment. Everything was always clean and well taken care of. Communication was strong. Getting in and out of the office was easy. They were also helpful with payment options...They [nurses] were always very kind and sensitive to your situation. Everything and every procedure was always explained well.
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
Mike took the time to get to know us as a couple. He was our doctor for both of our pregnancies and I wouldn’t have gone to anyone else. Not only did he have a good bedside manner, but he was an advocate for all of his patients. He even helped us fight the insurance company when they were refusing to pay for some of my treatments.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
None
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
He took the time to get to know us. Not only did he make the process as easy as possible he also helped as an advocate to get the insurance company to cover our treatments when they tried to deny us coverage.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
I had injections to stimulate egg growth and release. They worked to find the right levels and never overstimulated me. I went in for blood work each day and internal scans every other to make sure things were progressing right.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
They were always very kind and sensitive to your situation. Everything and every procedure was always explained well.
Describe your experience with Buffalo Infertility & IVF Associates.
The clinic was going through a much needed renovation when I completed my treatment. Everything was always clean and well taken care of. Communication was strong. Getting in and out of the office was easy. They were also helpful with payment options.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility & IVF Associates.
I don’t remeber
Describe Michael Sullivan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
None
10
Doctor
Michael Sullivan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014 - 2015, Unknown Success
NPS
4
NPS
7
Age 34 - 35
8 IUI
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
6 Fertility Medications With Other Docs
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
Dr Sullivan kind of rushes through consultations he is a very nice man but just seems very busy... I feel as tho[ugh] I have had to take charge of my treatments by asking for the next steps, instead of him suggesting we move onto more aggressive treatments.
The nursing staff [at Buffalo Infertility and IVF Associates] treats you wonderfully at this office, which I feel is more important because they're the ones dealing with you...I saw just about every nurse in the office and loved almost every single one, some more than others, some less but I feel like they are all great there and very compassionate and wonderful.
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
Dr Sullivan came highly regarded by friends and past patients. I feel as tho I have had to take charge of my treatments by asking for the next steps instead of him suggesting we move onto more aggressive treatments, infertility is a tough struggle and it makes you very sensitive, you want to feel like you're the doctors biggest priority it is not always the case with him although I do feel like he is great at what he does and I have seen his methods working we have yet to achieve a pregnancy after over a year of treatments and are now moving on to Ivf
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
Go into his office prepared with questions, he talks fast and throws a lot of information at you at once
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
While the nursing staff treats you wonderfully at this office, which I feel is more important because they're the ones dealing with you, dr Sullivan kind of rushes through consultations he is a very nice man but just seems very busy
Describe your experience with your nurse at Buffalo Infertility & IVF Associates. (Assigned nurse: Many different nurses)
I saw just about every nurse in the office and loved almost every single one, some more than others, some less but I feel like they are all great there and very compassionate and wonderful
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
I did have one mix up with the pharmacy but it was resolved quickly
4
Doctor
Michael Sullivan
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
5 of 5
Adaptability
3 of 5
7
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
10
NPS
10
Age 28
1 Embryo Freezing (cancer)
Cancer
Recurrent Pregnancy Loss
Other
Income $50K - $99K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Adam Griffin] was very great with doing my eyes retrieval so I could freeze embryos before I started chemo treatments. He was very optimistic and walked me through every step of the way. Called me very time there was an update with the developing embryos...taken a lot of time with me and made my whole experience feel as though I was a family member to them and was the most important patient they had.
They [staff at Buffalo Infertility and IVF Associates] are a very compassionate and willing to listen to my concerns and needs. They offered the best solutions to my specific situation for my needs at that time and currently as I have went through a second miscarriage...All of the doctors at this office have taken a lot of time with me and made my whole experience feel as though I was a family member to them and was the most important patient they had.
How was your experience with Adam Griffin at Buffalo Infertility & IVF Associates?
He was very great with doing my eyes retrieval so I could freeze embryos before I started chemo treatments. He was very optimistic and walked me through every step of the way. Called me very time there was an update with the developing embryos.
What's one piece of advice would you give a prospective patient of Adam Griffin at Buffalo Infertility & IVF Associates?
Be very upfront with everything your feeling and what you expect to happen
During treatment, were you treated like a number or a human with Adam Griffin at Buffalo Infertility & IVF Associates?
All of the doctors at this office have taken a lot of time with me and made my whole experience feel as though I was a family member to them and was the most important patient they had.
Describe your experience with Buffalo Infertility & IVF Associates.
They are a very compassionate and willing to listen to my concerns and needs. They offered the best solutions to my specific situation for my needs at that time and currently as I have went through a second miscarriage.
Describe the costs associated with your care under Adam Griffin at Buffalo Infertility & IVF Associates.
It cost us around $4000 to do the egg retrieval to freeze our embryos. We did not have to pay for the cost of the medication because that was granted through livestrong program for chemo patients.
10
Doctor
Adam Griffin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2017, Successful
NPS
10
NPS
10
Age 38 - 39
6 IUI
1 IVF
Male Factor
Other
Income $50K - $99K
Teacher
1st of 3 Docs
6 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
The one on one meetings that we had were very informative. When we had to go for IVF the details in our plan were fully explained and Dr Sullivan was as determined as we were to help our dreams come true...We had a unique plan set up just for us and were kept apprised if the situation....I didn’t discuss the soecifica with him. I trusted his protocol whole heartedly....He is a miracle worker. Trust in his plan
They are an efficient office [Buffalo IVF]. Very respectful of your time to get in and out. They are understanding of what you are going through and treat you accordingly. I love that they have a blood lab right there to help ease the process...[Monitoring Appointments] Very efficient. Timed perfectly so you were in and out...I created a bond with a few of the staff and I was so greatful for them...
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
The one on one meetings that we had were very informative. When we had to go for IVF the details in our plan were fully explained and Dr Sullivan was as determined as we were to help our dreams come true
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
He is a miracle worker. Trust in his plan
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
We had a unique plan set up just for us and were kept apprised if the situation.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
I didn’t discuss the soecifica with him. I trusted his protocol whole heartedly.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
It was bittersweet to leave the clinic. I created a bond with a few of the staff and I was so greatful for them
Describe your experience with Buffalo Infertility & IVF Associates.
They are an efficient office. Very respectful of your time to get in and out. They are understanding of what you are going through and treat you accordingly. I love that they have a blood lab right there to help ease the process.
Describe your experience with your monitoring appointments at Buffalo Infertility & IVF Associates.
Very efficient. Timed perfectly so you were in and out
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility & IVF Associates.
Don’t remember exact numbers
Describe Michael Sullivan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
He suggested that 2 be our magic number. One may not be effective and 3 may result in multiples.
10
Doctor
Michael Sullivan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2013 - 2014, Successful
NPS
10
NPS
10
Age 31 - 32
2 IVF
Donor Sperm
Male Factor
Tubal Blockage
European
Income $100K - $199K
Consultant
2nd of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He was extremely knowledgeable, realistic, honest, and kind. We always felt like he really care about us and he gave us the strength and hope to keep trying....We could not have had more personal and attentive care. Dr. Crickard and his staff kept our hope alive even when we had none.
[Buffalo Infertility and IVF Associates was] extremely organized and responsive....One doctor did not listen to our wishes with an IVF cycle and seemed more concerned with making us happy than doing what was medically smarter...Each IVF cycle, including all medications averaged about $9000
How was your experience with Kent Crickard at Buffalo Infertility & IVF Associates?
He was extremely knowledgeable, realistic, honest, and kind. We always felt like he really care about us and he gave us the strength and hope to keep trying.
What's one piece of advice would you give a prospective patient of Kent Crickard at Buffalo Infertility & IVF Associates?
Trust him
During treatment, were you treated like a number or a human with Kent Crickard at Buffalo Infertility & IVF Associates?
We could not have had more personal and attentive care. Dr. Crickard and his staff kept our hope alive even when we had none.
Describe the protocols Kent Crickard used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
IVF using various drug protocols - I did not respond well to luperon, so we changed to different protocols and got twice as many eggs and embryos. We ultimately used donor sperm for our final, and successful IVF cycle.
Describe your experience with your nurse at Buffalo Infertility & IVF Associates. (Assigned nurse: Anne & Cathy)
Extremely organized and responsive
Describe your experience with Buffalo Infertility & IVF Associates.
Extremely organized and responsive. We have no negative feedback
Describe the costs associated with your care under Kent Crickard at Buffalo Infertility & IVF Associates.
Each IVF cycle, including all medications averaged about $9000
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Provided conflicting information
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
One doctor did not listen to our wishes with an IVF cycle and seemed more concerned with making us happy than doing what was medically smarter
10
Doctor
Kent Crickard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
10
Age 36 - 38
5 IUI
Donor Sperm
Uterine Fibroids
European
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Successful
I thought he [Dr. Adam Griffin] was very nice and explained everything in a way I could understand and answered all my questions without making me feel like any of them where stupid questions...The nurses do the IUIs and sonograms, the doctors do the procedures, surgery, imaging, ect. Sometimes you see the other doctors in the practice for the procedures, they were all very nice. No one was judgmental about me being single, it was briefly discussed (just in that I would be using donor sperm) at the first consultation and that was it.
I thought he [Dr. Adam Griffin] was very nice and explained everything in a way I could understand and answered all my questions without making me feel like any of them where stupid questions...The nurses do the IUIs and sonograms, the doctors do the procedures, surgery, imaging, ect. Sometimes you see the other doctors in the practice for the procedures, they were all very nice. No one was judgmental about me being single, it was briefly discussed (just in that I would be using donor sperm) at the first consultation and that was it.
How was your experience with Adam Griffin at Buffalo Infertility & IVF Associates?
The nurses do the IUIs and sonograms, the doctors do the procedures, surgery, imaging, ect. Sometimes you see the other doctors in the practice for the procedures, they were all very nice. No one was judgmental about me being single, it was briefly discussed (just in that I would be using donor sperm) at the first consultation and that was it.
During treatment, were you treated like a number or a human with Adam Griffin at Buffalo Infertility & IVF Associates?
I thought he was very nice and explained everything in a way I could understand and answered all my questions without making me feel like any of them where stupid questions.
Describe the costs associated with your care under Adam Griffin at Buffalo Infertility & IVF Associates.
IUIs where covered by insurance
10
Doctor
Adam Griffin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2014 - 2016, Unknown Success
NPS
9
NPS
7
Age 40 - 42
1 IUI
8 IVF
Poor Egg Quality
Unexplained
Prefer not to answer
Income $100K - $199K
2nd of 3 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Not sure
[Dr Adam Griffin is] very caring and compassionate...He is very positive, so if you want someone that will be direct he is not for you. He is very devoted to his patients...Clinic [Buffalo Infertility and IVF Associates] is so busy that twice I had to call them to get my embrology report
[Dr Adam Griffin is] very caring and compassionate...He is very positive, so if you want someone that will be direct he is not for you. He is very devoted to his patients...Clinic [Buffalo Infertility and IVF Associates] is so busy that twice I had to call them to get my embrology report
What's one piece of advice would you give a prospective patient of Adam Griffin at Buffalo Infertility & IVF Associates?
He is very positive, so if you want someone that will be direct he is not for you. He is very devoted to his patients.
During treatment, were you treated like a number or a human with Adam Griffin at Buffalo Infertility & IVF Associates?
Very caring and compassionate.
Describe your experience with Buffalo Infertility & IVF Associates.
Very busy and often you need to follow up with them
Describe the costs associated with your care under Adam Griffin at Buffalo Infertility & IVF Associates.
I am fortunate to have insurance coverage
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Failed to call with results
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
Clinic is so busy that twice I had to call them to get my embrology report
9
Doctor
Adam Griffin
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
7
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Unsuccessful
NPS
2
NPS
0
Age 36 - 37
1 IUI
1 IVF
Endometriosis
PCOS
Tubal Blockage
European
Income $50K - $99K
Professor
1st of 4 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Terrible results but a very kind and compassionate doctor. If you want to feel good, choose Dr. Griffin. If you want to get pregnant, choose someone else....[Monitoring appointments at Buffalo INfertility and IVF Associates were] terrible, made worse by the awful radio you are forced to listen to on the waiting room. I think I have PTSD from this waiting room.
Terrible results but a very kind and compassionate doctor. If you want to feel good, choose Dr. Griffin. If you want to get pregnant, choose someone else....[Monitoring appointments at Buffalo INfertility and IVF Associates were] terrible, made worse by the awful radio you are forced to listen to on the waiting room. I think I have PTSD from this waiting room.
How was your experience with Adam Griffin at Buffalo Infertility & IVF Associates?
Terrible results but a very kind and compassionate doctor. If you want to feel good, choose Dr. Griffin. If you want to get pregnant, choose someone else.
What's one piece of advice would you give a prospective patient of Adam Griffin at Buffalo Infertility & IVF Associates?
There's a new clinic in Buffalo!
During treatment, were you treated like a number or a human with Adam Griffin at Buffalo Infertility & IVF Associates?
Exceptionally gifted bedside manner.
Describe your experience with Buffalo Infertility & IVF Associates.
Boo!!
Describe your experience with your monitoring appointments at Buffalo Infertility & IVF Associates.
Terrible, made worse by the awful radio you are forced to listen to on the waiting room. I think I have PTSD from this waiting room.
Describe the costs associated with your care under Adam Griffin at Buffalo Infertility & IVF Associates.
N/a
What specific things went wrong at Buffalo Infertility & IVF Associates?
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Lost results
  • Provided conflicting information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Buffalo Infertility & IVF Associates.
The results from this clinic and another clinic couldn't be more dramatic. Strongly recommend going elsewhere.
2
Doctor
Adam Griffin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
NPS
8
NPS
9
Age 30
European
Income $50K - $99K
Teacher
2nd of 2 Docs
2 IUI With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Michael Sullivan] Reviewed all of my treatments from previous doctors and answered all of my questions and concerns...during consultation he was knowledgeable and answered all my questions. He explained things in a way that were easy to understand and was personable. He was willing to consider my questions and concerns and come up with a treatment plan that I felt comfortable with and they best fit me and my needs.
Nursing staff [at Buffalo Infertility & IVF Associates] is fantastic. They are knowledgeable and take the time to answer all questions throughly. They have been willing to look into any questions I have and get back to me quickly with answers...Remote monitoring is not available. You need to be able to travel frequently for appointments if you are out of town. Staff is fantastic, knowledgeable, and has made me feel like I have a voice in my treatment.
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
Reviewed all of my treatments from previous doctors and answered all of my questions and concerns. Treatments have been delayed due to covid-19 but during consultation he was knowledgeable and answered all my questions. He explained things in a way that were easy to understand and was personable. He was willing to consider my questions and concerns and come up with a treatment plan that I felt comfortable with and they best fit me and my needs.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
Ask questions and voice any questions or concerns. I felt very comfortable sharing what I felt was important to me in treatment.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
Treatments have been postponed due to covid-19. During consultation and all phone calls after to discuss what my treatments would look like moving forward I felt as if the people I was talking with cared about my fertility journey and made decision on it specific to me and with my questions and concerns in mind
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
Consult and teach only. IUI planned and medication ordered but treatments postponed due to covid-19.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
Nursing staff is fantastic. They are knowledgeable and take the time to answer all questions throughly. They have been willing to look into any questions I have and get back to me quickly with answers. Treatments were postponed due to covid-19 and nurses have been empathetic and willing to answer any and all questions or concerns.
Describe your experience with Buffalo Infertility & IVF Associates.
Remote monitoring is not available. You need to be able to travel frequently for appointments if you are out of town. Staff is fantastic, knowledgeable, and has made me feel like I have a voice in my treatment.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility & IVF Associates.
Consult only at this time Plus cost of medication for planned iui cycle that was postponed due to covid-19
8
Doctor
Michael Sullivan
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018, Consult
NPS
10
NPS
10
Age 35
Uterine Fibroids
Other
Income $50K - $99K
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I trusted him [Dr. Sullivan] and the process...He asked questions and took the time to really know/hear the answers. He was genuine...I didn’t feel judged and felt a genuine want from him to help me. Things at times felt a little rushed...but there wasn’t any pressure, everything was up to me. If I needed time to process and think about things the office let me do that...My experience was short lived
I only had initial testing done... blood tests, HSG, etc. Dr. Sullivan [at Buffalo Infertility and IVF Associates] recommended fertility drugs with IUI...They were all super friendly and organized! I was so clueless but they walked me through everything and even let me call my insurance company in a private office to find out if I had any coverage which took forever! Everyone was sweet and caring and never got frustrated with me.
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
I didn’t feel judged and felt a genuine want from him to help me. Things at times felt a little rushed...but there wasn’t any pressure, everything was up to me. If I needed time to process and think about things the office let me do that.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
My experience was short lived but I trusted him and the process
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
He asked questions and took the time to really know/hear the answers. He was genuine
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
I only had initial testing done... blood tests, HSG, etc. Dr. Sullivan recommended fertility drugs with IUI... we were waiting until after the new year to pursue but I am currently waiting on blood results to confirm my pregnancy
Describe your experience with Buffalo Infertility & IVF Associates.
They were all super friendly and organized! I was so clueless but they walked me through everything and even let me call my insurance company in a private office to find out if I had any coverage which took forever! Everyone was sweet and caring and never got frustrated with me.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility & IVF Associates.
My insurance covered most of the testing.. I only paid a couple hundred for all the testing
10
Doctor
Michael Sullivan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Unsuccessful
NPS
9
NPS
9
Age 40
1 IVF
Unexplained
Latinx
Income $100K - $199K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Dipaola] always was really happy to see us and personally called...She has outstanding bedside manner. Explains procedures in a way we both understand. She seemed to be very caring and sympathetic. She was there for all our scans but one. We like her so much we got her a stuffed "animal like" uterus and ovaries. We would definitely recommend her to friends.
I like that the clinic [Buffalo Infertility and IVF Associates] kept to there schedule. I didn't have to wait long at all. The clinic was very clean. Billing was there weakness. Sometimes they had trouble explaining the charges or know what the exact bill would be even when I wasn't using insurance...Staffing seemed helpful however at times seemed timid...They let us decide how many to transfer. The 3rd embryo did not make it.
How was your experience with Krystene DiPaola at Buffalo Infertility & IVF Associates?
She has outstanding bedside manner. Explains procedures in a way we both understand. She seemed to be very caring and sympathetic. She was there for all our scans but one. We like her so much we got her a stuffed "animal like" uterus and ovaries. We would definitely recommend her to friends.
What's one piece of advice would you give a prospective patient of Krystene DiPaola at Buffalo Infertility & IVF Associates?
Ask as many questions you need to understand what is going to happen.
During treatment, were you treated like a number or a human with Krystene DiPaola at Buffalo Infertility & IVF Associates?
She always was really happy to see us and personally called.
Describe the protocols Krystene DiPaola used in your cycles at Buffalo Infertility & IVF Associates and their degree of success.
I can't remember the specific protocols my wife and I went through.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
Staffing seemed helpful however at times seemed timid.
Describe your experience with Buffalo Infertility & IVF Associates.
I like that the clinic kept to there schedule. I didn't have to wait long at all. The clinic was very clean. Billing was there weakness. Sometimes they had trouble explaining the charges or know what the exact bill would be even when I wasn't using insurance.
Describe the costs associated with your care under Krystene DiPaola at Buffalo Infertility & IVF Associates.
Aproximatly 6k
Describe Krystene DiPaola's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
They let us decide how many to transfer. The 3rd embryo did not make it.
9
Doctor
Krystene DiPaola
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
9
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
9
NPS
10
Age 36
1 IUI
PCOS
Unexplained
European
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Sullivan was warm and candid about our treatment plan. He explained things well. He really put us at ease. The entire Staff [Buffalo Infertility] truly cares about the outcome of treatment and creating successful pregnancies!... The front desk Staff, Nurses and Doctors were warm and friendly. They answered all our questions patiently and clearly.... Our only reason for seeking a new treatment provider is the clarity of cost breakdown (and significant reduction in cost) that they provide.
The entire Staff [Buffalo Infertility] truly cares about the outcome of treatment and creating successful pregnancies!... The front desk Staff, Nurses and Doctors were warm and friendly. They answered all our questions patiently and clearly.... Our only reason for seeking a new treatment provider is the clarity of cost breakdown (and significant reduction in cost) that they provide.... Organized. Clean. Welcoming. Tastefully decorated. Located in a pleasant area within walking distance to cafes and shops.
How was your experience with Michael Sullivan at Buffalo Infertility & IVF Associates?
Dr. Sullivan was warm and candid about our treatment plan. He explained things well. He really put us at ease. The entire Staff truly cares about the outcome of treatment and creating successful pregnancies!
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility & IVF Associates?
I can't think of any advice to give a prospective patient regarding Dr. Sullivan. Our only reason for seeking a new treatment provider is the clarity of cost breakdown (and significant reduction in cost) that they provide.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility & IVF Associates?
The front desk Staff, Nurses and Doctors were warm and friendly. They answered all our questions patiently and clearly.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
Lovely group of professionals! Very kind, explained everything well. Offered genuine support when things didn't work as planned.
Describe your experience with Buffalo Infertility & IVF Associates.
Organized. Clean. Welcoming. Tastefully decorated. Located in a pleasant area within walking distance to cafes and shops. We found it very convenient that there was a lab in the building for blood draws and semen analysis.
9
Doctor
Michael Sullivan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 33
1 Fertility Medications
PCOS
Prefer not to answer
Income $50K - $99K
2nd of 3 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Griffin] takes his time and makes sure we fully understand everything...I’ve recentlh started seeing him as my doctor left the practice. I’ve been highly impressed with him. I’ve had to call after hours and he seems to be very caring at all times. He makes you feel like you’re his only patient which is awesome...My office prefers to do single embryo transfers.
You are joining an amazing “family” here [at Buffalo Infertility and IVF Associates]. I have no weaknesses to share...doctors and nurses are all amazing. I particularly love the early appointments as an option because then I can go before work...They [nurses] are very caring and compassionate too. They always make me feel welcomed...Ivf cycle $4500 plus meds...prefers to do single embryo transfers.
How was your experience with Adam Griffin at Buffalo Infertility & IVF Associates?
I’ve recentlh started seeing him as my doctor left the practice. I’ve been highly impressed with him. I’ve had to call after hours and he seems to be very caring at all times. He makes you feel like you’re his only patient which is awesome.
What's one piece of advice would you give a prospective patient of Adam Griffin at Buffalo Infertility & IVF Associates?
See last answer.
During treatment, were you treated like a number or a human with Adam Griffin at Buffalo Infertility & IVF Associates?
He takes his time and makes sure we fully understand everything.
Describe your experience with the nursing staff at Buffalo Infertility & IVF Associates.
They are very caring and compassionate too. They always make me feel welcomed.
Describe your experience with Buffalo Infertility & IVF Associates.
You are joining an amazing “family” here. I have no weaknesses to share. He doctors and nurses are all amazing. I particularly love the early appointments as an option because then I can go before work.
Describe the costs associated with your care under Adam Griffin at Buffalo Infertility & IVF Associates.
Ivf cycle $4500 plus meds.
Describe Adam Griffin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility & IVF Associates.
My office prefers to do single embryo transfers.
10
Doctor
Adam Griffin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Buffalo Infertility & IVF Associates
Snyder
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5