Cabell Huntington Hospital

Huntington
1340 Hal Greer Blvd
Huntington, WV 25701
1.304.526.2000
On a scale from 0-10, how likely are you to recommend Cabell Huntington Hospital to a friend?
Strongly recommend: 410
4 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
25
Annual Cycles National Avg.
344
9.5
Average Doctor Score
1 doctor
4 assessments
10
Age
32 - 33
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
IVF
Diagnosis
Other
10
The clinic [Cabell Huntington Hospital] is pretty normal. Smaller than some places but so courteous....Dr. Burns cost were dramatically cheaper with the frozen transfers.... His staff took my embryos that were made at another clinic and did the transfer at no additional cost. The embryologist took extra training just for me. The laboratory used different techniques at no additional cost to me. They truly cared for my husband and I and our current situation.
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Age
32 - 33
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IVF
Diagnosis
Other
10
Describe your experience with Cabell Huntington Hospital.
The clinic is pretty normal. Smaller than some places but so courteous. We had a bad experience prior so they were a breath of fresh air. I only dealt with one dr one nurse and one embryologist so it was very personal which I liked. They got to know me which made the whole process easier. His success rates are the same or better than other clinics. I have a friend now that underwent Ivf and is currently pregnant
During treatment, were you treated like a number or a human with William Burns at Cabell Huntington Hospital?
I felt like a human with dr. Burns he knew my history inside and out even as a consultation. His staff took my embryos that were made at another clinic and did the transfer at no additional cost. The embryologist took extra training just for me. The laboratory used different techniques at no additional cost to me. They truly cared for my husband and I and our current situation. It restored my faith in humanity
Describe your experience with your nurse at Cabell Huntington Hospital. (Assigned nurse: Mindy LLOYD )
The embryologist was named Lay I believe. I still have her card. She ultimately made everything possible. Mindy LLOYD was also thourough and easy to talk with. His staff is esstial to the great quality care that you receive. Not many doctors or nurses seen on a Sunday morning.
How was your experience with William Burns at Cabell Huntington Hospital?
He is very intelligent and sometimes that can be intimidating. He went to great links to help reassure us of the situation. He didn’t “sugar coat” things we I personally loved. I felt like a number and a paycheck at other clinics so for him to tell the truth was very reassuring to me. He is the absolute greatest fertility doctor available in my opinion
What's one piece of advice would you give a prospective patient of William Burns at Cabell Huntington Hospital?
Just listen. Sometimes he talks about a lot of topics and u need to pay attention. He is great to stop and explain but u must ask.
Describe the protocols William Burns used in your cycles at Cabell Huntington Hospital and their degree of success.
We did a frozen transfer with him. He used no drugs which is completely different from other clinics. He did ultrasounds to track the uterus thickness and I took progesterone but that was a vastly different approach from the other clinic. He used Mother Nature and timing and it worked. I have a 2 year old daughter. He used a specific ovulation kit. He was very specific in all tests and requirements
Describe the costs associated with your care under William Burns at Cabell Huntington Hospital.
Dr. Burns cost were dramatically cheaper with the frozen transfers. Especially all the extra work that was done at no cost to me. His ivf cycle was comparable to the other clinic
Describe William Burns's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cabell Huntington Hospital.
We did multiple embryos because this was my third and final chance. I’m so thankful we did
10
Doctor
William Burns
Communication
Trustworthiness
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Cabell Huntington Hospital
Huntington
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
21
Treated
2014
Success with this Doc
No
Treatment
4 IUI
Diagnosis
Male Factor
10
The clinic [Cabell Huntington Hospital] is on the same floor as the OB offices in the hospital and it’s in a big open room. Once you get back into the exam room if feels more comfortable but in my opinion this is where it lacks. I like knowing I’m around others that understand me and sitting in waiting rooms where there are tons of expecting mothers can be hard at times.
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Age
21
Treated
2014
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI
Diagnosis
Male Factor
10
Describe your experience with Cabell Huntington Hospital.
The clinic is on the same floor as the OB offices in the hospital and it’s in a big open room. Once you get back into the exam room if feels more comfortable but in my opinion this is where it lacks. I like knowing I’m around others that understand me and sitting in waiting rooms where there are tons of expecting mothers can be hard at times.
During treatment, were you treated like a number or a human with William Burns at Cabell Huntington Hospital?
He explains things very thoroughly and you are his only concern when you are with him but he comes off a bit over educated and unable to put things on your level and I work in healthcare and know more than most in my situation.
Describe your experience with the nursing staff.
He works closely with his nurses, they are but an extension of him with much compassion. They know everything about you and seem well organized.
How was your experience with William Burns at Cabell Huntington Hospital?
He was very quick in my treatment and getting us answers to why we were having fertility issues. He gave it his best go around and due to financial reasons we chose to move on to another doctor. His office is affordable and for being the only doctor in his office he was always available and tentative. We just live in a small town so traveling further away we could save more money due to the insurance coverage we have and the payment plans bigger offices can provide.
What's one piece of advice would you give a prospective patient of William Burns at Cabell Huntington Hospital?
This is a great first place to start and for mild cases of infertility he would be the perfect doctor. I would’ve loved to have stayed with him. He was to the point but sometimes a little over my head but I was okay with that because it made me trust in his knowledge.
Describe the protocols William Burns used in your cycles at Cabell Huntington Hospital and their degree of success.
We had been trying to conceive for 18 months and as far as my gynecologist knew I wasn’t infertile. We suspected it was my husband and doctor burns knew just what tests to run. Even though my husband’s results showed that we would most likely need IVF he was ok with trying a regular IUI and an IUI with clomid so we would know for sure. I didn’t want to continue to go through the disappointment and expenses of tests that had poor chances and we couldn’t afford IVf at the time so we put our dreams of starting a family on hold and he said he would be there when we were ready and able and help us in any ways he could.
Describe the costs associated with your care under William Burns at Cabell Huntington Hospital.
My insurance covered most labs and things of that nature. The IUI was about $400 if I remember correctly.
8
Doctor
William Burns
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Cabell Huntington Hospital
Huntington
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
26
Treated
2018
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Male Factor
10
Marshall Health clinic [Cabell Huntington Hospital] is a great place to go as a patient. Scheduling is not a problem, I didn’t have to wait long to be seen. All the staff is very friendly and always helpful. Most insurances are accepted so that wasn’t a problem for me either.... Mindy is wonderful! She has always made sure that I understand everything going on during my treatment. I have her direct number and can call with any questions and concerns.
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Age
26
Treated
2018
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Male Factor
10
Describe your experience with Cabell Huntington Hospital.
Marshall Health clinic is a great place to go as a patient. Scheduling is not a problem, I didn’t have to wait long to be seen. All the staff is very friendly and always helpful. Most insurances are accepted so that wasn’t a problem for me either.
During treatment, were you treated like a number or a human with William Burns at Cabell Huntington Hospital?
Dr. Burns took my husband and I into his office and fully explained every detail about our treatment. He made sure to answer all our questions. He never made us feel rushed and even stayed later than his office hours to discuss our treatment.
Describe your experience with your nurse at Cabell Huntington Hospital. (Assigned nurse: Mindy)
Mindy is wonderful! She has always made sure that I understand everything going on during my treatment. I have her direct number and can call with any questions and concerns. I feel like she truly cares about her patients and will do anything to help them.
How was your experience with William Burns at Cabell Huntington Hospital?
I am still currently undergoing treatment but so far he has been very compassionate about helping my husband and I achieve our goals of becoming parents. He always explains what procedures will be done and how they will be performed.
10
Doctor
William Burns
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
10
Clinic
Cabell Huntington Hospital
Huntington
Nursing
Operations
Scheduling
Clinic Atmosphere
Educational Resources
– Read less
10
Age
20 - 22
Treated
2015 - 2017
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Endometriosis
10
It was a great facility [Cabell Huntington Hospital] . Everyone was very helpful and they always helped in any way possible. They were always nice and clear about what i needed to do. It was easy to find and everything was set up great Overall the clinic was great...WONDERFUL STAFF... He [Dr. Burns] was very good at answering our questions . He made us feel like he was always available to help us. I was always allowed to call 7 days a week.
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Age
20 - 22
Treated
2015 - 2017
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Endometriosis
10
Describe your experience with Cabell Huntington Hospital.
It was a great facility . Everyone was very helpful and they always helped in any way possible. They were always nice and clear about what i needed to do. It was easy to find and everything was set up great Overall the clinic was great
During treatment, were you treated like a number or a human with William Burns at Cabell Huntington Hospital?
He was very kind to us. Very thorough
Describe your experience with the nursing staff.
WONDERFUL STAFF
How was your experience with William Burns at Cabell Huntington Hospital?
He was very good at answering our questions . He made us feel like he was always available to help us. I was always allowed to call 7 days a week. It was nice to have a doctor that was always there for you.
What's one piece of advice would you give a prospective patient of William Burns at Cabell Huntington Hospital?
Maybe be a little more clear on what the problem is
Describe the protocols William Burns used in your cycles at Cabell Huntington Hospital and their degree of success.
We tried fermara and i had depression as a side effect so we switched to clomid. Then he used the unltrasound to see if i was ovulating.
Describe the costs associated with your care under William Burns at Cabell Huntington Hospital.
It was expensive but my insurance was not good at the time.
10
Doctor
William Burns
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Cabell Huntington Hospital
Huntington
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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