California IVF: Davis Fertility Center

Long wait times this clinic was very busy all the time. Long wait times all the time. The staff were friendly, doctors are knowledgeable...i just think if you want a more direct approach, you have to ask a lot of questions. This was all new to me and I didn't know what to ask. I had a cyst the entire two cycles which I think we all thought was a follicle. It's smart to do a lot of research before you go

Strengths: Easy to get an appointment, great new location. Weaknesses: There isn’t a standard way to educate patients. I never had a sit down with my nurse/cooordinator to review the IVF treatment plan. This lack of transparency left me feeling insecure about the treatment protocol because regardless of the outcome proper communication and education ensures that faith in the Dr.’s abilities. I couldn’t communicate directly with my doctor.

When I went there, they were between their Sacramento clinic and the Davis clinic. It was a little confusing as I always had to clarify which clinic I was going to and the one in Davis was very small, which made the busy days very awkward, with lots of couples crammed in there, trying not to make eye contact. There was one day we were there for a treatment and the nurses and staff all lined up to applaud and congratulate a couple who was leaving that had gotten pregnant. It was sweet to see what a big deal they made it and the couple left in (happy) tears. They are now settled in another Sacramento clinic and no longer using the others, so the confusion I mentioned before should not be an issue any longer. I liked that they have a partnership with UC Davis, and went so far as to send me to a MFM doctor at UC Davis prior to beginning IUI. Also, when I called to make an appointment for my first IUI, they checked my chart and then told me I couldn't start until the tests the MFM doctor had requested were performed. They apologized profusely, explaining that if I started and the results came back with concern, the cycle would be canceled and they didn't want to risk that. Having come from a clinic that I felt was just herding us through and not doing their due diligence, I couldn't be upset with this and was thankful that they were so thorough.

The clinic is nice and seems to be state of the art.

The clinic is very clean and basically brand new. The staff is very nice and always makes you feel more at home. They all know you by name and it’s comforting knowing the care enough too. All appointments are smooth and quick so you are not there too long.

The clinic is new, very spacious, clean and relaxing. The rooms are small, but intimate. The bathrooms are spacious and clean. The egg retrieval room is relaxing with dim lights and very relaxing as well.

Not motivated to find the problem and eliminate possibilities. Very quick to “diagnose” unexplained infertility. The doctors and nursing staff were nice and didn’t give up which I appreciated. I just wish they wanted to find answers as to why this wasn’t working as bad as we wanted them.

Organization and lack of compassion were the weaknesses of this clinic, which is why I did not return after initial consultation, sought a second opinion immediately and proceeded with treatment elsewhere. My records were sent from my OBGYN, they not only did not receive them, but did not follow up with the referring provider prior to our visit. The doc did not review my records before our meeting, which made the appointment seem a waste of my husband's and my time. I didn't realize until I went to another clinic that the doc is supposed to review ALL of your lab results before giving you his medical opinion. I did not feel heard by this doctor and was unable to work with him, especially in a medical treatment that is so personal and invasive. Maybe he clicks better with other patients, but I did not feel comfortable going back to this clinic.

The waiting room was very welcoming, not crowded. The front desk staff were very friendly. The wait time to get seen was very short (we had 3 days notice of when our first appointment would be due to a cancellation).

All of the staff at the clinic have been very warm and welcoming. We've had a great experience in getting appointments, follow up calls and information. This process can be very overwhelming and there's a lot of information coming at you at once, I'd recommend being persistent in asking questions and seeking follow up if needed.

They are fairly good at returning phone calls and answering questions in a timely manner. I did have some issues at one time with billing the anesthesia, but after some time and communication we were able to clear that up.

I would say this is an industrial fertility clinic. They see lots of patients which means they are continuing to practice their skills but also that you are a patient number. The staff is friendly enough but the overall mission of the clinic is not best prepare the women's body for treatment but to use medicine and procedure to achieve the desired outcome. This is understandable but for a couple seeking treatment we need to be seen and heard and receive advice best for us as a whole person not just reproductive organs.