Carolina Conceptions

5 doctors work here

Rated 9.1
Strongly recommend: 78%Neutral: 17%Don't recommend: 6%9.1
78% strongly recommend
379 reviews
Operations
9.4
9.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.2
9.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.7
8.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.2
9.2
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
8
8
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8.8
8.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,039
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 6 offices

Raleigh
2601 Lake Dr
Raleigh, NC 27607
N. Raleigh
11009 Ingleside Pl
Raleigh, NC 27614
Charlotte
2200 Randolph Rd
Charlotte, NC 28207
Greenville
101 Bethesda Dr
Greenville, NC 27834
Hampstead
40 Ravenswood Rd
Hampstead, NC 28443
Wilmington
1124 Gallery Park Blvd
Midtown-Wilmington, NC 28412
Show 4 more

379 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 31
3 IUI
Anovulation
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
All of her [Dr. Johnson] decisions were rooted in research and we trusted her decisions and treatments completely...After two miscarriages with Letrozole, Dr. Johnson decided it was best to "mix up the hormones". She suggested using Menopur with IUI...Her choice to use the lowest dose of Menopur was exactly what my body needed- I produced two eggs, exactly as she predicted...
The nursing staff [at Carolina Conceptions] performed all my baseline ultrasounds and follicle scans. I found them to be knowledgeable and compassionate. If I had any questions they couldn't answer, they were sure to communicate them with my doctor and got back to me with an answer....doctors communicated quickly through email, nurses responded quickly to voicemails and emails, prices were always provided before treatments/procedures, all the doctors are knowledgeable and trustworthy...
How was your experience with Lauren Johnson at Carolina Conceptions?
We absolutely loved Dr. Johnson! My husband and I frequently refer to her a "unicorn doctor" because she is not only so incredibly smart, but also extremely personable. All of her decisions were rooted in research and we trusted her decisions and treatments completely. She explained every test and procedure and made sure we understood why we needed the testing and how it would impact our treatment plan. She took time to answer all of our questions and never made me feel rushed or like I was a bother. After two miscarriages, I was a high anxiety patient and she always took time to reassure me and listened to my concerns. I liked that we always felt like we got a straight answer from her. She didn't "sugar coat" bad news and kept expectations realistic; we appreciated this about her.
What's one piece of advice would you give a prospective patient of Lauren Johnson at Carolina Conceptions?
Trust her! If she suggests a test or treatment plan, know that it is specific to you and your situation. She doesn't have a "one size fits all" protocol and will explain her decisions to you in a way you will understand. If you have questions and concerns, ask her! She will always take time to reassure you and answer questions if you have them.
During treatment, were you treated like a number or a human with Lauren Johnson at Carolina Conceptions?
Dr. Johnson always treated me like a human. I felt as though our treatment was personalized and unique according to my history and specific situation.
Describe the protocols Lauren Johnson used in your cycles at Carolina Conceptions and their degree of success.
After two miscarriages with Letrozole, Dr. Johnson decided it was best to "mix up the hormones". She suggested using Menopur with IUI. My menopur dosage was determined based upon my previous response to letrozole and my AMH. Because of a high AMH she suspected I would be a high responder, so she kept me on the lowest dose of Menopur to avoid getting too many eggs and having to cancel a cycle. Her choice to use the lowest dose of Menopur was exactly what my body needed- I produced two eggs, exactly as she predicted. This first treatment with Menopur got us pregnant! We ended up graduating the clinic at 8 weeks, and we are still pregnant with no signs of miscarriage (12 weeks today).
Describe your experience with the nursing staff at Carolina Conceptions.
The nursing staff performed all my baseline ultrasounds and follicle scans. I found them to be knowledgeable and compassionate. If I had any questions they couldn't answer, they were sure to communicate them with my doctor and got back to me with an answer.
Describe your experience with Carolina Conceptions.
Strengths: Appointments were easy to schedule, appointments tended to be on time (almost always was seen on time and if they were behind, it was never more than 10-15 minutes), doctors communicated quickly through email, nurses responded quickly to voicemails and emails, prices were always provided before treatments/procedures, all the doctors are knowledgeable and trustworthy. Weaknesses: Your primary doctor might not be the doctor who performs all your tests and procedures. This wasn't an issue because I think all the doctors at the clinic were amazing.
Describe the costs associated with your care under Lauren Johnson at Carolina Conceptions.
I have the NC State Health Plan and most of the procedures and medications were covered under my insurance. An ultrasound from the doctor was $55, an ultrasound from a nurse was $32, my HSG was $75, and my Menopur and Letrozole was covered under insurance. Note that Menopur will only be covered by the State Health Plan if you're planning to use "Timed Intercourse" and not IUI (this is important for when the clinic submits a prior authorization request for the medication). Once you are approved for Menopur coverage, you can change your protocol to IUI if wanted/needed. The only procedure that wasn't covered under my insurance was IUI. This procedure was $550.
10
Doctor
Lauren Johnson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
7
Age 32 - 33
1 IVF
1 Embryo Freezing
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Lawyer
1st of 2 Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
She [Dr. Bowling] is so friendly and compassionate. During my last loss, she grieved with me. I can’t describe what a comfort she has been through a really hard process. She is always accessible by email, and I never feel rushed when I ask questions. She explains the risks and options really well, and that makes me feel like I’m a part of the decision making which is empowering...She’s really up to date on the research, so she’ll be able to explain the pros and cons of all possible treatment options.
Terry [nurse at Carolina Conceptions] is super experienced and confident. She is a pro, and she is a really good teacher. She is also very accessible by email which I appreciated. She helped coordinate everything with insurance for my meds which was a huge headache. I love her!...The things I’ve had go wrong were more or less minor and related to the volume of patients at the practice...Strengths: size, volume of patients it can handle, equipment, scheduling is easy, nurse instructors are great, providers are available by email. Weaknesses: no online portal, decor, lots of pictures of babies on the walls which makes me sad, hard to get someone on the phone, due to volume of patients, there are waiting periods for classes.
How was your experience with Meaghan Bowling at Carolina Conceptions?
She is so friendly and compassionate. During my last loss, she grieved with me. I can’t describe what a comfort she has been through a really hard process. She is always accessible by email, and I never feel rushed when I ask questions. She explains the risks and options really well, and that makes me feel like I’m a part of the decision making which is empowering.
What's one piece of advice would you give a prospective patient of Meaghan Bowling at Carolina Conceptions?
Don’t be afraid to ask lots of questions and advocate for yourself—even if it’s stuff you’ve read online that you have questions about. She’s really up to date on the research, so she’ll be able to explain the pros and cons of all possible treatment options.
During treatment, were you treated like a number or a human with Meaghan Bowling at Carolina Conceptions?
Dr. Bowling always took lots of time to explain everything, hear me out, make me feel comfortable and answer ALL my questions (and I had tons). She’s also super responsive by email which is really nice.
Describe the protocols Meaghan Bowling used in your cycles at Carolina Conceptions and their degree of success.
For IVF, I did lupron flare for 2 days then started Gonal in the morning and menopure (4 vials of it) at night. I have borderline diminished ovarian reserve, so that was the rationale for an aggressive protocol.
Describe your experience with your nurse at Carolina Conceptions. (Assigned nurse: Terry)
Terry is super experienced and confident. She is a pro, and she is a really good teacher. She is also very accessible by email which I appreciated. She helped coordinate everything with insurance for my meds which was a huge headache. I love her!
Describe your experience with Carolina Conceptions.
Strengths: size, volume of patients it can handle, equipment, scheduling is easy, nurse instructors are great, providers are available by email. Weaknesses: no online portal, decor, lots of pictures of babies on the walls which makes me sad, hard to get someone on the phone, due to volume of patients, there are waiting periods for classes.
Describe the costs associated with your care under Meaghan Bowling at Carolina Conceptions.
Most of it was covered by insurance except for genetic testing of the embryos and the drugs—one round of IVF exhausted my fertility drug coverage which was $10,000.
What specific things went wrong at Carolina Conceptions?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Carolina Conceptions.
The things I’ve had go wrong were more or less minor and related to the volume of patients at the practice...
10
Doctor
Meaghan Bowling
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
6
NPS
8
Age 38 - 39
1 IVF
Unexplained
Income $100K - $199K
1st of 2 Docs
2 IUI With Other Docs
Doesn't Recommend
Neutral
Success w/ Doc Not sure
We did a full round of IVF with Dr. Couchman. We had 5 embryos develop after the retrieval. We had them PGS tested due to a prior chromosome abnormality miscarriage. We had only 1 genetically normal embryo. Dr. Couchman suggested we do the ERA test to make sure of the optimal time for transfer...I felt that during our sit down appointments and phone calls with her that we were rushed and all of our questions were not answered. When we first started at that clinic I felt like a human and towards the end I felt more like we were just a number in their daily baby making protocol. I felt like they just cared more about our money than us sometimes.
Our single IVF cycle [at Carolina Conceptions] was just under $15,000 and that does not include the meds, PGS testing, and other out patient procedures...We were told if we had our embryos genetically tested, that we were only able to transfer one at a time...front desk staff was very helpful and knew what they were doing...no emergency contact number to call after hours, hard to reach the clinic during afternoon business hours, ensuring that the information that is shared with us is accurate.
How was your experience with Grace Couchman (retired) at Carolina Conceptions?
Dr. Couchman was very nice and easy to talk to. As I mentioned before, she didn’t always answer all of our questions and I was sometimes confused about what was happening next. She was also very difficult to get on the phone or via email on the weekends. A couple of times we reached out with an issue that needed immediate assistance and we were always contacted back by another doctor at the practice.
What's one piece of advice would you give a prospective patient of Grace Couchman (retired) at Carolina Conceptions?
To make sure you push to get all of your questions answered in the detail you need as a patient. Do not let her make you feel rushed or that your list of questions isn’t important.
During treatment, were you treated like a number or a human with Grace Couchman (retired) at Carolina Conceptions?
I felt that during our sit down appointments and phone calls with her that we were rushed and all of our questions were not answered. When we first started at that clinic I felt like a human and towards the end I felt more like we were just a number in their daily baby making protocol. I felt like they just cared more about our money than us sometimes.
Describe the protocols Grace Couchman (retired) used in your cycles at Carolina Conceptions and their degree of success.
We did a full round of IVF with Dr. Couchman. We had 5 embryos develop after the retrieval. We had them PGS tested due to a prior chromosome abnormality miscarriage. We had only 1 genetically normal embryo. Dr. Couchman suggested we do the ERA test to make sure of the optimal time for transfer. During the ERA test, I also had a hysteroscopy due to titled cervix. These are all the procedures they were done during our IVF cycle.
Describe your experience with the nursing staff at Carolina Conceptions.
All of the nursing staff were wonderful! They always answered my questions and treated me with care and compassion. They always explained what was about to happen next and prepared me. When they had to call with results, they were very thorough and made sure I understood what to do next. I really liked them all so much and couldn’t say anything better about them.
Describe your experience with Carolina Conceptions.
Strengths: front desk staff was very helpful and knew what they were doing, nurse staff was very nice and helpful, the lab workers who draw blood are amazing (and I was terrified about getting blood drawn), the financial coordinator was very helpful and responsive at all times, the clinic itself was clean and welcoming, all the embryologists at the clinic were very knowledgeable, responsive and explained results in a way we understood, there was always a good availability of appointments Weaknesses: no emergency contact number to call after hours, hard to reach the clinic during afternoon business hours, ensuring that the information that is shared with us is accurate. Ex: We were given conflicting information about the embryo biopsy delivery for PGS testing. This caused us concern because for some time we were unsure of where our biopsies were. Eventually, we were given proper information.
Describe the costs associated with your care under Grace Couchman (retired) at Carolina Conceptions.
Our single IVF cycle was just under $15,000 and that does not include the meds, PGS testing, and other out patient procedures.
Describe Grace Couchman (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
We were told if we had our embryos genetically tested, that we were only able to transfer one at a time.
What specific things went wrong at Carolina Conceptions?
  • Provided conflicting information
Describe the specific things that went wrong at Carolina Conceptions.
I explained how we were given conflicting information in a previous question.
6
Doctor
Grace Couchman (retired)
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Consult
NPS
1
NPS
1
Age 43 - 44
3 Fertility Medications
Diminished Ovarian Reserve
European
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I didn't feel like Dr. Bowling really listened to me during our consultations...I felt that I was treated as "a patient of a certain age" rather than as an individual...She said I would never have better than a 3-5% chance with my own eggs. Then she suggested IUI. When I asked her if I would have more than a 3-5% chance, she said "No." (why would I want to spend more money for no greater chance of conception?)...
A strength [of Carolina Conceptions] is that they are in a good location...Dr. Bowling was not a good fit for me and I decided to seek treatment at a different clinic...In only a few months of working with [the nursing staff], there were several errors in communication...The prescription request was botched because the nurse sending it claimed I was seeking additional fertility treatment (I wasn't), so it caused an issue with insurance coverage.
How was your experience with Meaghan Bowling at Carolina Conceptions?
I felt that I was treated as "a patient of a certain age" rather than as an individual. Simple errors were made that cost me time. My prescription for Clomid was sent along with information that I was also undergoing IVF (I was not) and delayed my ability to get the prescription covered by insurance. In a later consultation with Dr. Bowling I asked her if she could point me to any additional research/reading about age-related infertility (expounding on the 3-5% chance of conception) but she said that it "was just something fertility doctors are told" and she couldn't direct me to any further reading. I got a communication from the clinic that referenced my working with a different doctor (I wasn't) and my pursuit of IVF (I wasn't - I had only asked about cost but when I found out said I wouldn't be pursuing it). All in all, I did not feel like a respected/known patient at Carolina Conceptions and decided to seek treatment elsewhere.
What's one piece of advice would you give a prospective patient of Meaghan Bowling at Carolina Conceptions?
Give the consultation a try. She is nice. Perhaps you will have a better experience than I did.
During treatment, were you treated like a number or a human with Meaghan Bowling at Carolina Conceptions?
I didn't feel like Dr. Bowling really listened to me during our consultations. She made assumptions about the type of procedure/care I would pursue given my age and the questions I asked of her. Twice this resulted in poor communication to staff at Carolina Conceptions who then communicated the wrong information to me.
Describe the protocols Meaghan Bowling used in your cycles at Carolina Conceptions and their degree of success.
Clomid 5mg twice a day. We only discussed other methods. She said I would never have better than a 3-5% chance with my own eggs. Then she suggested IUI. When I asked her if I would have more than a 3-5% chance, she said "No." (why would I want to spend more money for no greater chance of conception?)
Describe your experience with the nursing staff at Carolina Conceptions.
In only a few months of working with them, there were several errors in communication.
Describe your experience with Carolina Conceptions.
A strength is that they are in a good location. A friend of mine worked with Dr. Park and had a good experience. Dr. Bowling was not a good fit for me and I decided to seek treatment at a different clinic.
Describe the costs associated with your care under Meaghan Bowling at Carolina Conceptions.
Copays for consultation appointments
What specific things went wrong at Carolina Conceptions?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Carolina Conceptions.
The prescription request was botched because the nurse sending it claimed I was seeking additional fertility treatment (I wasn't), so it caused an issue with insurance coverage. When I called to schedule an HSG and asked about timing, no one mentioned to me that I shouldn't have intercourse for 24-48 hours afterwards. I later read this online.
1
Doctor
Meaghan Bowling
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
2 of 5
Compassion
3 of 5
Explained risks
1 of 5
Adaptability
2 of 5
1
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
3 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
9
NPS
9
Age 31 - 32
1 IVF
Tubal Blockage
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Johnson was very compassionate and optimistic with discussing options to proceed with the next steps in my continued attempts for pregnancy. She answered all my questions and discussed options to see if there were ways to make a frozen transfer in the future more optimal...I have only met her virtually and they work with a team of doctors and will rotate and your primary doctor may not be the main one to do the egg retrieval or egg transfer but all of the doctors I have met have been nice with good bedside manner...
The clinic [Carolina Conceptions] is clean and staff are very friendly. Sometimes it is hard to get someone on the phone when calling but the portal makes it easy to ask questions and often will get a quick response. Although I loved my primary doctor I have only met her virtually and they work with a team of doctors and will rotate and your primary doctor may not be the main one to do the egg retrieval or egg transfer but all of the doctors I have met have been nice with good bedside manner...
How was your experience with Lauren Johnson at Carolina Conceptions?
Although the outcome with my fresh transfer was not what I was hoping for, Dr. Johnson was very compassionate and optimistic with discussing options to proceed with the next steps in my continued attempts for pregnancy. She answered all my questions and discussed options to see if there were ways to make a frozen transfer in the future more optimal.
What's one piece of advice would you give a prospective patient of Lauren Johnson at Carolina Conceptions?
She is honest and thorough when discussing the best options and answering questions.
During treatment, were you treated like a number or a human with Lauren Johnson at Carolina Conceptions?
A lot of the visits due to the pandemic were virtual but with each visit online or over the phone she seemed very compassionate and answered all my questions.
Describe the protocols Lauren Johnson used in your cycles at Carolina Conceptions and their degree of success.
My infertility diagnosis is due to bilateral tubal blockages but also had lower ASH. I had menopur and Ganirelix injections followed by hcg injection and lupron shot with frequent US and blood tests to evaluate the response to the medication throughout the process. I did not proceed with PGTa but had genetic testing prior which was negative for me and my husband. I 5 eggs retrieved which all fertilized but only 2 mature enough to proceed with transfer. I did a fresh transfer resulting in a biochemical pregnancy and have upcoming frozen transfer planned with the last embryo. Throughout the process based on the US results they would make appropriate adjustments in the dosages if needed of my medications.
Describe your experience with the nursing staff at Carolina Conceptions.
Quickly responded to my questions on the portal and were helpful during my appointments.
Describe your experience with Carolina Conceptions.
The clinic is clean and staff are very friendly. Sometimes it is hard to get someone on the phone when calling but the portal makes it easy to ask questions and often will get a quick response. Although I loved my primary doctor I have only met her virtually and they work with a team of doctors and will rotate and your primary doctor may not be the main one to do the egg retrieval or egg transfer but all of the doctors I have met have been nice with good bedside manner.
Describe the costs associated with your care under Lauren Johnson at Carolina Conceptions.
Self pay would have been up front cost $11400, but thankfully my insurance did have some coverage and was $5067 up front. The cost for medications was around $4000. The following visits and subsequent costs are still being billed to insurance and being claimed.
Describe Lauren Johnson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
They provided me with a chart and explanation prior to transfer explaining the protocol and they only do multiple embryo transfer in few cases based on a variety of factors which can include age and stage of the embryo being transferred. They adhere to the guidelines outlined by SART and are members this organization which adheres to high ethical principles. I am 31 with suspected good egg quality and only transferred one embryo during my fresh transfer.
9
Doctor
Lauren Johnson
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unsuccessful
NPS
10
NPS
10
Age 35
Unexplained
Income $50K - $99K
2nd of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Bowling was very friendly and answered all of my questions with respect and concern. I never felt like she was just trying to get through her list of patients or treated like a number. She did an amazing job for the cycle I worked with her on...Dr. Bowling did an amazing job assessing each test and scan to adjust how to proceed. She communicated her advice very well through responding personally to my messages when I had a question.
Carolina Conceptions is a wonderful place. The offices are nice and inviting. They keep the lighting the in the rooms dim so you don't feel so "exposed" when doing internal ultrasounds. They also have bathrooms attached to most exam rooms so it is just "right there" for you! All of the staff are super knowledgeable and helpful. Everyone is always extremely friendly...The Nurses at Carolina Conceptions are outstanding! They go above and beyond to make sure you are comfortable and understand each visit and what to do. I always enjoyed each nurse I have seen.
How was your experience with Meaghan Bowling at Carolina Conceptions?
Dr. Bowling did an amazing job assessing each test and scan to adjust how to proceed. She communicated her advice very well through responding personally to my messages when I had a question. I would love to work with her again.
What's one piece of advice would you give a prospective patient of Meaghan Bowling at Carolina Conceptions?
Make sure to ask any questions you have, no question is dumb. Dr. Bowling is there to answer them and is happy to answer any questions you have.
During treatment, were you treated like a number or a human with Meaghan Bowling at Carolina Conceptions?
Dr. Bowling was very friendly and answered all of my questions with respect and concern. I never felt like she was just trying to get through her list of patients or treated like a number. She did an amazing job for the cycle I worked with her on.
Describe the protocols Meaghan Bowling used in your cycles at Carolina Conceptions and their degree of success.
My cycle went pretty well. We only had one set back when I started the cycle with a cyst on one ovary. I just had to take birth control an extra week, the next week the cyst was still there but wasn't active anymore so I was able to move forward and start estrogen.
Describe your experience with the nursing staff at Carolina Conceptions.
The Nurses at Carolina Conceptions are outstanding! They go above and beyond to make sure you are comfortable and understand each visit and what to do. I always enjoyed each nurse I have seen.
Describe your experience with Carolina Conceptions.
Carolina Conceptions is a wonderful place. The offices are nice and inviting. They keep the lighting the in the rooms dim so you don't feel so "exposed" when doing internal ultrasounds. They also have bathrooms attached to most exam rooms so it is just "right there" for you! All of the staff are super knowledgeable and helpful. Everyone is always extremely friendly!
Describe the costs associated with your care under Meaghan Bowling at Carolina Conceptions.
The whole process is extremely pricey. I do not feel like the pricing of this facility is over priced when compared to other facilities. This is a very intense and delicate process, understandably the cost is going to be substantial.
10
Doctor
Meaghan Bowling
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 40
1 IUI
Donor Eggs
Unexplained
European
Income $100K - $199K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Meyer] was always very thorough with explanation of the treatment plan and happily answered any questions we had. Our discussions never felt rushed and any follow up questions I had forgotten were quickly answered when I emailed him after the fact...We always knew what the next steps would be for us as we moved through different treatment options...after one round of failed IUI to move forward with IVF using donor eggs. We were lucky enough to be successful with our first embryo transfer under Dr. Meyer's care...
The nursing staff [at Carolina Conceptions] were all also very friendly, knowledgeable and supportive...The monitoring appointments were easy to schedule for early morning and they were always on time which helped minimize the stress of having to get to work after. The staff was always knowledgeable and friendly making a stressful process less stressful...Dr. Meyer and the entire staff were great and our treatment and care felt very personalized. Communication was fantastic and Dr. Meyer was always quick to get back to us answer any questions we had!
How was your experience with Bill Meyer at Carolina Conceptions?
Dr. Meyer was a pleasure to work with throughout our treatment! He was always very thorough with explanation of the treatment plan and happily answered any questions we had. Our discussions never felt rushed and any follow up questions I had forgotten were quickly answered when I emailed him after the fact. A lot of our communications had to be done virtually due to Covid restrictions and even with this, our care still felt personalized and he took his time to make sure everything was explained completely. We always knew what the next steps would be for us as we moved through different treatment options. We started with letrozole while completing all our fertility testing. Our diagnosis was unexplained infertility and we decided after one round of failed IUI to move forward with IVF using donor eggs. We were lucky enough to be successful with our first embryo transfer under Dr. Meyer's care!
What's one piece of advice would you give a prospective patient of Bill Meyer at Carolina Conceptions?
Don't be afraid to reach out and ask him any questions! He will quickly get back to you with an answer which was always so reassuring during the process.
During treatment, were you treated like a number or a human with Bill Meyer at Carolina Conceptions?
I definitely felt we were treated as humans and not just another number at Carolina Conceptions. Dr. Meyer and the entire staff were great and our treatment and care felt very personalized. Communication was fantastic and Dr. Meyer was always quick to get back to us answer any questions we had!
Describe the protocols Bill Meyer used in your cycles at Carolina Conceptions and their degree of success.
We had already tried a few cycles using letrozole while working with my OB/gyn. With Dr. Meyer we tried tamoxifen while getting things in order and completing the required classes. We then tried tamoxifen with menopur for our IUI cycle which unfortunately did not work. We elected to move forward with IVF using donor eggs. We utilized Carolina Conceptions egg donor database as part of their donor egg IVF refund program. This program was great for us. They coordinated everything having the donor doing a stimulated cycle in preparation for retrieval while also using birth control followed by estrogen and then estrogen with progesterone injections to sync my body in preparation for the transfer. All the labs and ultrasound monitoring was done in house at Carolina Conceptions as well making everything as easy as possible while going through the process. Everything went very smoothly and we were lucky enough to be successful with our first embryo transfer!
Describe your experience with your nurse at Carolina Conceptions. (Assigned nurse: Karen)
Karen was the egg donor coordinator we worked with. She was amazing and so supportive through everything!! Fantastic communication, very compassionate and immensely helpful through the process and I don't think I would have made it through without her holding my hand through the whole process! The nursing staff were all also very friendly, knowledgeable and supportive throughout the whole thing!
Describe your experience with Carolina Conceptions.
We used the Raleigh location which for us was very convenient to get to. We were under Dr. Meyer's care but based on scheduling did see both Dr. Bowling and Dr. Parks for some of the appointments and everyone was great to work with! The monitoring appointments were easy to schedule for early morning and they were always on time which helped minimize the stress of having to get to work after. The staff was always knowledgeable and friendly making a stressful process less stressful!
Describe the costs associated with your care under Bill Meyer at Carolina Conceptions.
I do not remember the exact costs for our medicated and IUI cycles. For our IVF we elected to utilize their donor egg refund plan which was a fixed cost for the donor cycle and up to 4 transfers with a substantial refund if not successful. This plan did not include the costs of medications. They will happily provide information on this program with a breakdown of costs if this is something you are interested in.
Describe Bill Meyer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
We decided to move forward with using donor eggs so only a single embryo was transferred
10
Doctor
Bill Meyer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2021, Unsuccessful
NPS
8
NPS
7
Age 42
1 IUI
1st of 2 Docs
4 IVF With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Park himself was warm but direct. He was extremely responsive when I had questions and I'd recommend him as a practitioner...My IUI was not successful and I certainly don't blame [clinic] for that...With that said, it would have been nice to get some follow up from Dr. Park afterwards - I didn't call them after my negative pregnancy test and they never reached out to me with any empathy/questions. Overall I felt very good about Dr. Park...but less good during and after the procedure...My communication with Dr. Park was great leading up to the procedure. I trusted him and found his bedside manner to be calm and compassionate while still providing needed information. During our initial consultation he was responsive and he responded quickly to follow up questions I had, as well.
I had very minimal interaction with nursing staff [at Carolina Conceptions]. I did have to join a Zoom training session prior to starting treatment - the nursing staff were very kind and informative, but it felt awkward having my name and treatment shared with other participants during that call and I'd encourage the nursing staff to rethink that part of the training if it's still a requirement. Other clinics allow for self-paced (and free!) virtual training...The doctor who actually performed my treatment couldn't remember whether we'd met before or not (we hadn't and I barely got her name before the procedure) and the clinic messed up my billing (which was a mess for me to clean up) despite the fact that I'd told them multiple times that my insurance had changed. Dr. Park made me feel like a human, but the rest of the clinic made me feel like a number.
How was your experience with John Park at Carolina Conceptions?
My communication with Dr. Park was great leading up to the procedure. I trusted him and found his bedside manner to be calm and compassionate while still providing needed information. During our initial consultation he was responsive and he responded quickly to follow up questions I had, as well.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Do some of your own research - that goes for all ART, not just with Dr. Park.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park himself was warm but direct. He was extremely responsive when I had questions and I'd recommend him as a practitioner. My IUI was not successful and I certainly don't blame Carolina Conceptions for that. With that said, it would have been nice to get some follow up from Dr. Park afterwards - I didn't call them after my negative pregnancy test and they never reached out to me with any empathy/questions. Overall I felt very good about Dr. Park and Carolina Conceptions prior to my procedure but less good during and after the procedure.
Describe your experience with the nursing staff at Carolina Conceptions.
I had very minimal interaction with nursing staff. I did have to join a Zoom training session prior to starting treatment - the nursing staff were very kind and informative, but it felt awkward having my name and treatment shared with other participants during that call and I'd encourage the nursing staff to rethink that part of the training if it's still a requirement. Other clinics allow for self-paced (and free!) virtual training.
Describe your experience with Carolina Conceptions.
With ART there are often times you'll see other doctors at a clinic and while I had warm feelings about Dr. Park, my feelings about Carolina Conceptions as a whole are not so warm. The doctor who actually performed my treatment couldn't remember whether we'd met before or not (we hadn't and I barely got her name before the procedure) and the clinic messed up my billing (which was a mess for me to clean up) despite the fact that I'd told them multiple times that my insurance had changed. Dr. Park made me feel like a human, but the rest of the clinic made me feel like a number.
8
Doctor
John Park
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
2020 - 2021, Successful
NPS
10
NPS
10
Age 40 - 41
1 IVF
Poor Egg Quality
Unexplained
South Asian
Income $200K - $499K
Accountant
3rd of 3 Docs
1 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Meyer's bedside manner is one of the best I've ever come across. His care is very personalized...Previous RE's had suggested I use donor eggs and I'm currently pregnant with my own eggs...Long lupron method - He used menopur only for the stimulation phase because it could lead to better egg quality. I also used HGH for 7 weeks prior to starting STIMS. Had my best round under his care...
This clinic's [Carolina Conceptions] entire staff is very friendly and I never felt like just a number. They are also incredibly responsive...Dr. Meyer's bedside manner is one of the best I've ever come across. His care is very personalized. I've never felt like a number and always have been treated with patience and care. The entire staff at his clinic is wonderful...
How was your experience with Bill Meyer at Carolina Conceptions?
I cannot think of any negative aspects of the care Dr. Meyer provided. He's one of the best in the nation. He's this gem I came across in my move to Raleigh. He was the 3rd RE I saw in my journey and by far the best. He would send me medical journals talking about my condition to alleviate some of the concerns I would bring up. I've never come across a physician who had his communication skills. I know he was easily accessible and in a journey like this it is extremely valuable. I had many setbacks due to my own body chemistry and he was on the ball every step of the way. Previous RE's had suggested I use donor eggs and I'm currently pregnant with my own eggs.
What's one piece of advice would you give a prospective patient of Bill Meyer at Carolina Conceptions?
Have a list of questions ready and know you're in good hands.
During treatment, were you treated like a number or a human with Bill Meyer at Carolina Conceptions?
Dr. Meyer's bedside manner is one of the best I've ever come across. His care is very personalized. I've never felt like a number and always have been treated with patience and care. The entire staff at his clinic is wonderful.
Describe the protocols Bill Meyer used in your cycles at Carolina Conceptions and their degree of success.
Long lupron method - He used menopur only for the stimulation phase because it could lead to better egg quality. I also used HGH for 7 weeks prior to starting STIMS. Had my best round under his care.
Describe your experience with your nurse at Carolina Conceptions. (Assigned nurse: Heather Stenski)
This clinic's entire staff is very friendly and I never felt like just a number. They are also incredibly responsive.
Describe your experience with Carolina Conceptions.
I didn't want to wait until I knew the result before posting this review. Turned out, I do know. I'm trying not to shade my response based on my result but I will say I thought this was the best clinic even before. If you're fortunate enough to live close enough or have access to this clinic, I would recommend it 100%. The doctor's and the staff are the best in the nation.
Describe the costs associated with your care under Bill Meyer at Carolina Conceptions.
Fortunately, insurance covered most. Out of pocket, I probably paid about $11k including medication.
Describe Bill Meyer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
I had two PGT tested embryo's and he was open to transferring both; however, we both knew it was best to transfer one at a time. If I had a fresh transfer, he was open to transferring 3 at a time due to my age (41).
10
Doctor
Bill Meyer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 40 - 41
1 IVF
Male Factor
Poor Egg Quality
Unexplained
Latinx
Income $100K - $199K
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Park was always honest and straight forward. He created a specific plan according to our situation and made us feel he took the time to research and find the best treatment for a success...Dr. Park never gave up on us and made us keep that hope alive...His treatment was more aggressive than previous clinic. He also prescribed different medication and did a day 5 fresh transfer.
Nurses [at Carolina Conceptions] were always there by phone or email to answer questions or concerns...Cost were average. However, we received a military discount so yay!...Staff is very friendly and flexible, especially during Covid-19. They followed safe guidelines and were very flexible when it came to "face-time" or record ultrasounds, and even the fresh transfer since your significant other could not be in the same room.
How was your experience with John Park at Carolina Conceptions?
After many obstacles and 3 IVF failures with Duke Fertility clinic. My husband and I decided to give it one last try with a different clinic. After some research and reading lots of reviews, we gave Dr. Park the opportunity to tell us what his thoughts were about our situation because of my age (40), my husband being deployed, etc. He was very honest and straight forward, his treatment was different than the other clinic and seemed to make more sense to us. Then Covid-19 happened and we had to wait some months before starting the treatment but Dr. Park never gave up on us and made us keep that hope alive. Once the clinic resumed services, we started our treatment, my husband came back from deployment and now we are expecting twins.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Give as much information as you can to Dr. Park so he can create the most personalized, accurate plan and approach for you.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park was always honest and straight forward. He created a specific plan according to our situation and made us feel he took the time to research and find the best treatment for a success.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
His treatment was more aggressive than previous clinic. He also prescribed different medication and did a day 5 fresh transfer.
Describe your experience with the nursing staff at Carolina Conceptions.
Nurses were always there by phone or email to answer questions or concerns.
Describe your experience with Carolina Conceptions.
Staff is very friendly and flexible, especially during Covid-19. They followed safe guidelines and were very flexible when it came to "face-time" or record ultrasounds, and even the fresh transfer since your significant other could not be in the same room.
Describe the costs associated with your care under John Park at Carolina Conceptions.
Cost were average. However, we received a military discount so yay!
10
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
7
NPS
8
Age 30
1 Fertility Medications
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Neutral
Neutral
Successful
With a diagnosis of unexplained infertility [from Dr. Grace Couchman], I found myself wanting more diagnostic tests completed or further work up to determine was was causing our infertility. We completed an HSG and AMH/progesterone/thyroid labs but that was it. The fact that these were not offered was a little frustrating, but I assumed that the point was our treatment plan would not change no matter the diagnosis so it would have been a waste of time/resources. There were a couple of times I was told I would receive a call with lab results and did not. They were normal in the end but I didn't find this out until the next in person appointment. I wasn't too concerned since I had assumed no news was good news, but still if it had been off I would have been frustrated at the lost time. In the end, we ended up pregnant after our first cycle of medicated timed intercourse (even though Dr. Couchman had warned us this was very unlikely to
Honestly I had minimal interaction with the nursing staff during my time [at Carolina Conceptions]. They usually just took my vitals then walked me back to Dr. Couchman...The strengths of this clinic are competent staff/providers, short wait times, flexible appointments, and clear financial expectations. Weaknesses include organization/prompt response to phone messages (not including email to providers). Once I needed an appointment urgently but there was no availability, the front office staff said they would "flag my chart" and call me if something opened up. After a few days I called back to ask about it and they had an opening but said they couldn't call me back because the sticky note fell off of my chart. When you're dealing with tight scheduling related to your me
How was your experience with Grace Couchman (retired) at Carolina Conceptions?
I thought Dr. Couchman was a great provider overall. With a diagnosis of unexplained infertility, I found myself wanting more diagnostic tests completed or further work up to determine was was causing our infertility. We completed an HSG and AMH/progesterone/thyroid labs but that was it. The fact that these were not offered was a little frustrating, but I assumed that the point was our treatment plan would not change no matter the diagnosis so it would have been a waste of time/resources. There were a couple of times I was told I would receive a call with lab results and did not. They were normal in the end but I didn't find this out until the next in person appointment. I wasn't too concerned since I had assumed no news was good news, but still if it had been off I would have been frustrated at the lost time. In the end, we ended up pregnant after our first cycle of medicated timed intercourse (even though Dr. Couchman had warned us this was very unlikely to succeed) so with positive results its hard to have much negative to say.
What's one piece of advice would you give a prospective patient of Grace Couchman (retired) at Carolina Conceptions?
Don't be afraid to "pester" with questions or to pursue more information.
During treatment, were you treated like a number or a human with Grace Couchman (retired) at Carolina Conceptions?
Dr. Couchman has a very straight-forward attitude. I would not describe her as having a "warm" bedside manner. I think her directness to some can come off as her treating you like a number. However, in the end she was a very competent provider made sure to explain all the details of our treatment plan and diagnosis in an unhurried manner. She was also very quick to respond to emails and complete chart reviews outside of our scheduled time which made it feel more like a human connection.
Describe the protocols Grace Couchman (retired) used in your cycles at Carolina Conceptions and their degree of success.
1 round of letrozole taken cycle days 3-5 followed by a trigger shot on day 12 with timed intercourse on day 12 & 13. Confirmed pregnancy 2 weeks after trigger shot. This was confirmed by "beta HCG" lab draws and an ultrasound at 6.5 weeks pregnant.
Describe your experience with the nursing staff at Carolina Conceptions.
Honestly I had minimal interaction with the nursing staff during my time there. They usually just took my vitals then walked me back to Dr. Couchman. I did have one baseline ultrasound with a nurse and that went well, though I did have a rather large fibroid on the outside of my uterus that was missed until my next ultrasound with a provider.
Describe your experience with Carolina Conceptions.
The strengths of this clinic are competent staff/providers, short wait times, flexible appointments, and clear financial expectations. Weaknesses include organization/prompt response to phone messages (not including email to providers). Once I needed an appointment urgently but there was no availability, the front office staff said they would "flag my chart" and call me if something opened up. After a few days I called back to ask about it and they had an opening but said they couldn't call me back because the sticky note fell off of my chart. When you're dealing with tight scheduling related to your menstrual cycle and don't want to be delayed a whole month for one appointment, this can come as a big disappointment. There were a couple of times that I would leave voicemails either for the front office or the billing department and not receive a call back within 48 hrs and would have to call back. When I first found out I was pregnant, I wanted to come in first thing in the morning to get my labs drawn to confirm the pregnancy but couldn't get through on the phone until 15 minutes after opening time because they hadn't cut the phones on yet. The last major stressful instance I had was when trying to get prior authorization through insurance for a medication I needed. The billing department said they submitted it, then I noticed it was declined. When I followed up I found out it was because they left a portion off of the initial authorization request and that they would refile it. I waited a few days and still it had not been filed. Then I called the billing department to inquire and when I finally got through they said it had been denied, when really it hadn't been filed again (because I checked with my insurance company). I sent a strong-worded email and the form was submitted that day. I recall this being very stressful and was frustrated that the billing department did not hold to complete tasks they said they would complete and I felt pressured into going through their "self-pay pharmacy" rather than pursue treatment through my insurance.
Describe the costs associated with your care under Grace Couchman (retired) at Carolina Conceptions.
With the NC state 80/20 health plan: I paid $80 for visits/counsel sessions with Dr. Couchman. I paid $31.20 for ultrasound with an RN and $55.85 for ultrasound with a provider (they said you can specify which you want depending if you want to spend the extra money), $53.50 for Ovidrel at self-pay pharmacy,
What specific things went wrong at Carolina Conceptions?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Provided conflicting information
7
Doctor
Grace Couchman (retired)
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
9
NPS
8
Age 35 - 36
1 IVF
Unexplained
European
Writer
2nd of 2 Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Park was always very personable and would thoroughly answer all questions. He was keen for us to participate in a study and personally called me...was very thorough and patiently answer my and my husband's questions. He was honest and straightforward and would fully explain procedures and risks. I felt listened to and validated. Unfortunately, Dr. Park did not anticipate egg quality issues, which led to only 1 viable embryo after 23 eggs were retrieved. Although my vitamin D level was low prior to beginning the egg retrieval process, Dr. Park did not postpone to recheck the values. There may have been other common-sense interventions that could have been explored prior to hyperovulation.
Our nurse [at Carolina Conceptions] was responsive and available to answer questions via phone or email. My husband and I had some difficulty following her instructions for preparing the injections for hyperovulation. It would have been helpful to know there were videos on the website, but I did not learn this until after egg retrieval...We were lucky to be part of a clinical trial, which covered much of the IVF process and $4000 for medications. Additional exams, such as the HSG and saline ultrasound, were pricey (>$500). A consultation costs what I would expect ($150-$200).
How was your experience with John Park at Carolina Conceptions?
Dr. Park was very thorough and patiently answer my and my husband's questions. He was honest and straightforward and would fully explain procedures and risks. I felt listened to and validated. Unfortunately, Dr. Park did not anticipate egg quality issues, which led to only 1 viable embryo after 23 eggs were retrieved. Although my vitamin D level was low prior to beginning the egg retrieval process, Dr. Park did not postpone to recheck the values. There may have been other common-sense interventions that could have been explored prior to hyperovulation.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Prepare questions before meeting with Dr. Park
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park was always very personable and would thoroughly answer all questions. He was keen for us to participate in a study and personally called me.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
We did a standard hyperovulation and egg retrieval cycle. I think the protocol was based on my normal AMH level, but I do not know for sure. I am part of a clinical trial, but the egg retrieval protocol was at the physician's discretion. Dr. Park suspects that I have a pelvic adhesion and therefore recommended IVF over any other treatment strategies. My egg retrieval produced 1 normal embryo (out of 23 eggs), so we are somewhat disappointed with the procedure. But Dr. Park spoke with us about how to optimize the success of the frozen embryo transfer, and we also have a plan for if the FET fails.
Describe your experience with your nurse at Carolina Conceptions. (Assigned nurse: Shannon)
Our nurse was responsive and available to answer questions via phone or email. My husband and I had some difficulty following her instructions for preparing the injections for hyperovulation. It would have been helpful to know there were videos on the website, but I did not learn this until after egg retrieval. I felt more like a number to the nurse than the doctor because she generally brushed off concerns that I had (like with my vitamin D level). Some of the nurses at the clinic are excellent communicators and compassionate.
Describe your experience with Carolina Conceptions.
They are conveniently located and available by phone, but it can be hard to follow the phone tree and locate the specific person needed. The clinic participates in clinical trials, which is valuable to furthering the science of assisted reproduction. All of the doctors are highly trained, and many of the nurses are excellent.
Describe the costs associated with your care under John Park at Carolina Conceptions.
We were lucky to be part of a clinical trial, which covered much of the IVF process and $4000 for medications. Additional exams, such as the HSG and saline ultrasound, were pricey (>$500). A consultation costs what I would expect ($150-$200).
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
Dr. Park and his clinic will only perform single embryo transfer if preimplantation genetic testing has been performed. We were well educated on this, and it was part of the consent for the clinical trial as well as the IVF.
9
Doctor
John Park
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
10
NPS
10
Age 34 - 35
1 IVF
Male Factor
PCOS
Recurrent Pregnancy Loss
European
Income $50K - $99K
Writer
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Meyer was extremely informative and helpful and caring. He answered all our questions honestly but delicately. We weren't just another number for him, but he was genuinely interested in trying for us to be successful...We did a menopur & cetrotide only cycle since I have PCOS. I was also taking ovasitol and theratonin for 3 months prior and during to help egg quality. We got 20 eggs, but only 2 made it to blastocyst. They were 6AB grades but only 1 was PGS normal. It took in a frozen embryo transfer but later miscarried.
If you want to feel like a human and not a number or statistic, than this [Carolina Conceptions] is a great clinic. The front desk staff learned who you were very quickly even though there weren't many appointments. They do not monitor as closely as my other clinic which was nerve-wracking but it worked out in the end. I was used to daily monitoring and this was only every few days. Dr. Meyer and Dr. Park are fantastic. I don't have experience with the other doctors. They're phone system is very frustrating at times but you get used to it eventually.
How was your experience with Bill Meyer at Carolina Conceptions?
Dr. Meyer was extremely informative and helpful and caring. He answered all our questions honestly but delicately. We weren't just another number for him, but he was genuinely interested in trying for us to be successful.
What's one piece of advice would you give a prospective patient of Bill Meyer at Carolina Conceptions?
Don't be afraid to ask questions, and take the advice he gives.
During treatment, were you treated like a number or a human with Bill Meyer at Carolina Conceptions?
I felt like a human. The front desk learned who you were and everyone was kind and encouraging. Dr. Meyer was honest but caring
Describe the protocols Bill Meyer used in your cycles at Carolina Conceptions and their degree of success.
We did a menopur & cetrotide only cycle since I have PCOS. I was also taking ovasitol and theratonin for 3 months prior and during to help egg quality. We got 20 eggs, but only 2 made it to blastocyst. They were 6AB grades but only 1 was PGS normal. It took in a frozen embryo transfer but later miscarried.
Describe your experience with the nursing staff at Carolina Conceptions.
They were always so nice. They were compassionate and caring. I am an extremely hard stick and they never got frustrated or annoyed by my hidden veins, or my questions.
Describe your experience with Carolina Conceptions.
If you want to feel like a human and not a number or statistic, than this is a great clinic. The front desk staff learned who you were very quickly even though there weren't many appointments. They do not monitor as closely as my other clinic which was nerve-wracking but it worked out in the end. I was used to daily monitoring and this was only every few days. Dr. Meyer and Dr. Park are fantastic. I don't have experience with the other doctors. They're phone system is very frustrating at times but you get used to it eventually.
Describe the costs associated with your care under Bill Meyer at Carolina Conceptions.
Including egg retrieval, PGS, FET, medicines and acupuncture, I would estimate 16k-17k
Describe Bill Meyer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
N/A. We only had one to transfer but given my age and embryo grading I think the clinic generally follows eSET.
10
Doctor
Bill Meyer
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2017 - 2020, Successful
NPS
10
NPS
10
Age 35 - 38
2 Embryo Freezing
Donor Eggs
Poor Egg Quality
Unexplained
European
Income $200K - $499K
Professor
1st of 2 Docs
1 IUI With Other Docs
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
We value attention to detail and thorough information, and she [Dr. Couchman] provided that at every step. We felt like she came prepared to our discussions with ideas about what to do in our particular situation, and she was never just implementing a standard protocol...We did two egg retrievals with Dr. C. The first resulted in two embryos, both of which were abnormal when we did PGS. The second resulted in three embryos, two of which were normal. We subsequently did two FETs with these, and neither resulted in a positive pregnancy test. Then we turned to Carolina Conceptions' amazing embryo adoption program. We transferred one day 5 4BB embryo that resulted in our daughter. We transferred the genetic sibling of our daughter (day 6 4BB), and that one didn't result in a pregnancy.
The nursing staff at Carolina Conceptions are amazing. Knowledgeable, kind, careful, personalized, and all-around fantastic. Terry Hunter deserves the Nobel Peace Prize for her work coordinating the embryo adoption program, which is executed fairly, kindly, and with both sets of patients' preferences considered throughout the process. Bianca is a ray of sunshine every time you see her, and Leanne is a detail-oriented advocate at every stage.
How was your experience with Grace Couchman (retired) at Carolina Conceptions?
Dr. Couchman is the most wonderful person and an incredibly competent doctor. I would trust her with any medical decision about our family. (We even considered naming our daughter "Grace" in her honor, but my husband's niece is already named "Grace.") Unfortunately, I know she retired last month so this review is somewhat moot. But after just starting treatment at another clinic (we moved to another state, or we wouldn't have switched clinics), and having a less positive experience, I wanted to sing her and Carolina Conceptions' praises nonetheless!
What's one piece of advice would you give a prospective patient of Grace Couchman (retired) at Carolina Conceptions?
Tell her (and Carolina Conceptions more generally) what you need as a person, in addition to your preferences as a patient. They are highly responsive and they really will take your particular context and personality into account!
During treatment, were you treated like a number or a human with Grace Couchman (retired) at Carolina Conceptions?
Dr. Couchman quickly discerned what kinds of people and patients we are and adjusted her "bedside manner" with us accordingly. We value attention to detail and thorough information, and she provided that at every step. We felt like she came prepared to our discussions with ideas about what to do in our particular situation, and she was never just implementing a standard protocol.
Describe the protocols Grace Couchman (retired) used in your cycles at Carolina Conceptions and their degree of success.
We did two egg retrievals with Dr. C. The first resulted in two embryos, both of which were abnormal when we did PGS. The second resulted in three embryos, two of which were normal. We subsequently did two FETs with these, and neither resulted in a positive pregnancy test. Then we turned to Carolina Conceptions' amazing embryo adoption program. We transferred one day 5 4BB embryo that resulted in our daughter. We transferred the genetic sibling of our daughter (day 6 4BB), and that one didn't result in a pregnancy.
Describe your experience with the nursing staff at Carolina Conceptions.
The nursing staff at Carolina Conceptions are amazing. Knowledgeable, kind, careful, personalized, and all-around fantastic. Terry Hunter deserves the Nobel Peace Prize for her work coordinating the embryo adoption program, which is executed fairly, kindly, and with both sets of patients' preferences considered throughout the process. Bianca is a ray of sunshine every time you see her, and Leanne is a detail-oriented advocate at every stage.
Describe your experience with Carolina Conceptions.
Carolina Conceptions' primary strength is the diligent team at the front desk. Ashley and Keesha made it such a positive experience to check in, check out, make appointments, and even just wait in the lobby. There were numerous occasions where we had specialized billing, appointment, or records needs, and they always went above and beyond to meet those needs. I have never been treated so kindly by any other "front" person at any other medical clinic (and I have been to a LOT of medical clinics). I have just a few criticisms of Carolina Conceptions: 1) The embryology lab is the one who calls with your PGS results, and they could have delivered our devastating news with more sensitivity and information. We were blindsided by our results, and they did not prepare us, contextualize it, preview next steps, or even say, "I'm sorry." 2) The billing breakdown could be clearer. On a few occasions I felt like there were significant errors of omission in the information we received that caused us to be surprised with charges, and these errors could have been easily avoided with clearer information online and during the financial conversations. 3) Unlike other fertility clinics I have been to, Carolina Conceptions allows children in the lobby. I often would be on the brink of tears watching children with their parents as I waited, thinking, "That will never be me."
Describe the costs associated with your care under Grace Couchman (retired) at Carolina Conceptions.
$15000 for each IVF round, $8000 for each FET with donated embryo
Describe Grace Couchman (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
She recommended SET each time, and we followed her recommendation.
What specific things went wrong at Carolina Conceptions?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Carolina Conceptions.
See above
10
Doctor
Grace Couchman (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 31 - 32
1 IVF
Diminished Ovarian Reserve
European
Income $0 - $49K
Teacher
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Park definitely helped to make my husband and I feel comfortable with the process by explaining all of our options and the likelihood of success to use using charts and graphs. his demeanor is very compassionate. While Dr. Park referenced data, he thought specifically about us as people and our position when recommending treatment options and did not make us feel like just a number...is thoughtful and listens carefully to all questions and concerns. He responds quickly to questions and always made us feel like a priority. He told us the recommendations he gave were what he would do in our position, and I truly believe that.
I was given a combination of Menopur and Gonal-f injections to stimulate egg production for our IVF cycle [at Carolina Conceptions]...The nurses were thorough in their explanations during our IVF class and embryo transfer class. They answered every question and were helpful each time I called with a question...Dr. Park advised that we only transfer one embryo at a time to avoid the complications of multiples.
How was your experience with John Park at Carolina Conceptions?
Dr. Park is thoughtful and listens carefully to all questions and concerns. He responds quickly to questions and always made us feel like a priority. He told us the recommendations he gave were what he would do in our position, and I truly believe that.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Write down your questions and concerns before hand. We went over a lot at each appointment and it’s important to be prepared.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park definitely helped to make my husband and I feel comfortable with the process by explaining all of our options and the likelihood of success to use using charts and graphs. his demeanor is very compassionate. While Dr. Park referenced data, he thought specifically about us as people and our position when recommending treatment options and did not make us feel like just a number.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
I was given a combination of Menopur and Gonal-f injections to stimulate egg production for our IVF cycle.
Describe your experience with the nursing staff at Carolina Conceptions.
The nurses were thorough in their explanations during our IVF class and embryo transfer class. They answered every question and were helpful each time I called with a question.
Describe your experience with Carolina Conceptions.
Carolina Conceptions has been great to work with. We have found the people in each area (front desk, finance, lab, etc.) to be helpful and kind. They have good communication. I have always had quick responses to phone calls and emails. When I come in for appointments I don’t have to wait long, which is drastically different from my obgyn’s office. Everyone in the office has been cheerful and kind. I would not want to go anywhere else when dealing with infertility.
Describe the costs associated with your care under John Park at Carolina Conceptions.
We spent over $20,000 on one round of IVF, including genetic testing and all medications.
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
Dr. Park advised that we only transfer one embryo at a time to avoid the complications of multiples.
10
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
10
NPS
10
Age 38
Black or African-American
Income $50K - $99K
Accountant
2nd of 3 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Bowling is very knowledgeable of not just the female but the effects of the male fertility system. She made us feel comfortable, even thought the odds are against us, she reassured us in the best option for us to start our family would be IVF. Walked us through the entire procedure making sure that we were comfortable with the treatment plan. Very relate able and personable!!...She will give you the good and bad but she wants to you know ALL of your options and will make sure that you are comfortable with your care plan and if not then she will reassure you if there are no other or best options based on your case.
All of the nurses [at Carolina Conceptions] were warm and welcoming and assured us that we were in the best of hands with Dr Bowling...The cost for IVF treatment and Medication was about average of the national rate. Give or take a few 100.00. The FCC did advise of financial companies that we could look into to assist with the cost...Clinic setting is perfect, informational text to review while you wait, staff is welcoming and personal! Made sure that we had everything that we need, met with the financial care counselor who went over our insurance coverage, what insurance covered and what we would be responsible for. I can honestly say i did not see or witness any weakness within the office or staff. I would defiantly refer anyone here and strongly considering their office for our treatment!!
How was your experience with Meaghan Bowling at Carolina Conceptions?
Dr Bowling is very knowledgeable of not just the female but the effects of the male fertility system. She made us feel comfortable, even thought the odds are against us, she reassured us in the best option for us to start our family would be IVF. Walked us through the entire procedure making sure that we were comfortable with the treatment plan. Very relate able and personable!!
What's one piece of advice would you give a prospective patient of Meaghan Bowling at Carolina Conceptions?
She will give you the good and bad but she wants to you know ALL of your options and will make sure that you are comfortable with your care plan and if not then she will reassure you if there are no other or best options based on your case.
During treatment, were you treated like a number or a human with Meaghan Bowling at Carolina Conceptions?
Dr Bowling is SO relate-able, warm, caring, and is concerned about not just the well being of the reproductive part of an woman but is also concerned about the individual as a whole emotionally and physically. She may have been the 2nd doctor whom my husband & I consulted about our treatment but I feel totally confident she will take care of us and has us and our future family in her best interest. She made sure that we fully understood all of our options, diagnoses, process and procedures. I would diffidently recommend her to anyone who is looking for fertility treatment.
Describe the protocols Meaghan Bowling used in your cycles at Carolina Conceptions and their degree of success.
We only had a consult with her. We did inquire about INVOcell but due to the male factors against us, I would not be a good option for us that IVF would be our best and only option that would help us to start our family.
Describe your experience with the nursing staff at Carolina Conceptions.
It was Halloween when we visited the office and the whole staff was in costumes which made us smile, even the doctors as well. All of the nurses were warm and welcoming and assured us that we were in the best of hands with Dr Bowling. hey raved about her during our whole visit before we meet with her. 5 Gold starts for the nursing staff!!!
Describe your experience with Carolina Conceptions.
Clinic setting is perfect, informational text to review while you wait, staff is welcoming and personal! Made sure that we had everything that we need, met with the financial care counselor who went over our insurance coverage, what insurance covered and what we would be responsible for. I can honestly say i did not see or witness any weakness within the office or staff. I would defiantly refer anyone here and strongly considering their office for our treatment!!
Describe the costs associated with your care under Meaghan Bowling at Carolina Conceptions.
The cost for IVF treatment and Medication was about average of the national rate. Give or take a few 100.00. The FCC did advise of financial companies that we could look into to assist with the cost.
Describe Meaghan Bowling's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
N/A
10
Doctor
Meaghan Bowling
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
10
NPS
9
Age 33
1 Egg Freezing
Unexplained
European
Income $50K - $99K
Teacher
2nd of 3 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. John Park] called me personally after my monitoring clinic didn’t get the results of my negative pregnancy test until the day after I was supposed to get the news. He met with us the day after to talk about how he recommended getting an ERA before I lost more of my remaining embryos. He took time and gracefully answered all my questions...He in detail described results of egg retrieval with my husband...He will make you feel calm and all your questions will be answered.
They are a great clinic [Carolina Conceptions]. Well oiled machine. They took the time to make sure I knew what was going on. They communicated well and made sure all my questions were answered. The office staff was personable and always met my needs...It was suggested now that I do ERA to get my lining timing right for next transfer...They [nurses] responded to emails quickly. I really would have liked one point person- ended up talking to them all.
How was your experience with John Park at Carolina Conceptions?
He took time to talk with my husband and I during our meeting. He in detail described results of egg retrieval with my husband. He called me personally with my negative results after my first transfer.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Go see him. He will make you feel calm and all your questions will be answered.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
He called me personally after my monitoring clinic didn’t get the results of my negative pregnancy test until the day after I was supposed to get the news. He met with us the day after to talk about how he recommended getting an ERA before I lost more of my remaining embryos. He took time and gracefully answered all my questions.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
We did gonal f injections plus Lupron for my trigger shot then egg retrieval. We did PGS testing in another lab. We then had to do progesterone shots plus estrogen pills 5x a day and monitoring before the first retrieval. It didn’t work. It was suggested now that I do ERA to get my lining timing right for next transfer. We are taking time off ( a couple months ) before the ERA to let my bod get back to normal.
Describe your experience with the nursing staff at Carolina Conceptions.
They responded to emails quickly. I really would have liked one point person- ended up talking to them all.
Describe your experience with Carolina Conceptions.
They are a great clinic. Well oiled machine. They took the time to make sure I knew what was going on. They communicated well and made sure all my questions were answered. The office staff was personable and always met my needs.
Describe your experience with your monitoring appointments at Carolina Conceptions.
We had to work at a remote monitoring office because I live 2 hours away in Wilmington NC. Glen Meade has a lot of problems communicating with CC. Like on the day I was supposed to find out if I was pregnant I had to wait a whole other day because they didn’t order the bloodwork STAT.
Describe the costs associated with your care under John Park at Carolina Conceptions.
15,000 all services plus 2500 medicines
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
Only one embryo allowed in my tummy at a time is the rule at Carolina conceptions.
What specific things went wrong at Carolina Conceptions?
  • Failed to order appropriate test
Describe the specific things that went wrong at Carolina Conceptions.
Dr. Meyer forgot to tell my husband to take one test before our egg retrieval.
10
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
0
NPS
0
Age 48 - 50
European
Income $50K - $99K
2nd of 2 Docs
Donor Eggs With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I encountered many challenges throughout my time working with this doctor [Dr. Meaghan Bowling]. Each time I felt like her main goal was to get rid of me. I felt she lacked compassion and wasn't a "cheerleader" for me at all...I'd been told I needed to purchase eggs by a particular date in order to proceed...then was diagnosed with an auto immune disease. I reached out to my dr to explain what was going on...She won't proceed with me because I didn't buy my eggs by the deadline even though I had a very good reason to hold off. Once I got all the tests back and confirmed I was okay to proceed, I wanted to do so.. but now she won't work with me.
I'd been told I needed to purchase eggs by a particular date in order to proceed [with Carolina Conceptions]. I had every intention of doing that but then was diagnosed with an auto immune disease. I reached out to my dr to explain what was going on and how important it was for me to get all the facts before investing 10,000-30,000 non refundable dollars on eggs. And as such, I would need meet her deadline for buying eggs. I did, however, assure them that I'd meet the deadline for pregnancy before the end of the calendar year which had been the second deadline she imposed on me. She won't proceed with me because I didn't buy my eggs by the deadline even though I had a very good reason to hold off. Once I got all the tests back and confirmed I was okay to proceed, I wanted to do so.. but now she won't work with me.
How was your experience with Meaghan Bowling at Carolina Conceptions?
There is so much to my story, I won't be able to cover it all here. But in a nutshell, I had many obstacles during this process. REAL obstacles, not anything made up or anything I could've prevented/avoided. I would hope a doctor in this situation would realize the stress I was under and work to give me hope and encouragement. Instead, I was made to feel like a waste of her time and a nuisance.
What's one piece of advice would you give a prospective patient of Meaghan Bowling at Carolina Conceptions?
If you are an 'older' woman or a single woman.... I would look elsewhere. I feel she has a bias against these scenarios and holds them against her patients. If a woman who was younger and married encountered my exact challenges, I suspect she'd have treated them much differently.
During treatment, were you treated like a number or a human with Meaghan Bowling at Carolina Conceptions?
I encountered many challenges throughout my time working with this doctor. Each time I felt like her main goal was to get rid of me. I felt she lacked compassion and wasn't a "cheerleader" for me at all.
Describe the protocols Meaghan Bowling used in your cycles at Carolina Conceptions and their degree of success.
She didn't do much beyond a consultation and then making me feel horrible about myself when I was unable to proceed in a quick fashion due to things out of my control such as an unexpected medical diagnosis and the discovery that the eggs I'd paid $5k to have held for me had been sold to someone else. These were issues I didn't cause and that required my working through before jumping in. She had no patience.
Describe your experience with the nursing staff at Carolina Conceptions.
I didn't really deal with the nursing staff.
Describe your experience with Carolina Conceptions.
I suspect that if I were younger and married, my experience would've been quite different. So for most people this clinic is probably okay. If you are don't fit the perfect scenario as far as your age, marital status etc.... you won't be treated favorably.
Describe the costs associated with your care under Meaghan Bowling at Carolina Conceptions.
Since I had only consultations with her my costs were minimal. I don't have an exact dollar amount. But... this was the 2nd doctor who treated me. I'd spent a good deal more with my first doctor but then had to move out of state and start all over... which is why I ended up with Dr. Bowling.
Describe Meaghan Bowling's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
I know she did have an opinion about single embryo transfer but... I was okay with that since I am single. While I'd have loved twins... I think I'd have a full plate with just one. So I didn't take issue with her on that.
What specific things went wrong at Carolina Conceptions?
  • Failed to convey critical information
Describe the specific things that went wrong at Carolina Conceptions.
I'd been told I needed to purchase eggs by a particular date in order to proceed. I had every intention of doing that but then was diagnosed with an auto immune disease. I reached out to my dr to explain what was going on and how important it was for me to get all the facts before investing 10,000-30,000 non refundable dollars on eggs. And as such, I would need meet her deadline for buying eggs. I did, however, assure them that I'd meet the deadline for pregnancy before the end of the calendar year which had been the second deadline she imposed on me. She won't proceed with me because I didn't buy my eggs by the deadline even though I had a very good reason to hold off. Once I got all the tests back and confirmed I was okay to proceed, I wanted to do so.. but now she won't work with me.
0
Doctor
Meaghan Bowling
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
2 of 5
0
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
10
NPS
9
Age 30 - 32
3 IUI
1 IVF
Anovulation
Endometriosis
PCOS
Uterine Fibroids
European
Income $200K - $499K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
We had a wonderful relationship with Dr. Meyer. He always remembered the details of our work or recent travel. He would go out of his way to say hello if he saw you waiting for a routine ultrasound or bloodwork. He'd check in by email after procedures to see how I was feeling, etc. I couldn't say enough good things about our experience with him...I did a few rounds of Femera, 3 IUI rounds, one egg retrieval, and two frozen transfers. He also performed two surgeries on me- one for endometriosis and cyst removal, the other for fibroid removal.
I think Carolina Conceptions is great for a number of reasons- they are convenient, extremely efficient (I was always in and out in a timely manner), very easy to schedule with...staffed by compassionate people. It was genuinely a bittersweet moment to move on from the clinic to a regular OBGYN, as I felt that everyone was invested in their patients...Overall, the nurses were great at the clinic. I had a few instances where communication was muddled, but this only happened about 3x during 2 years. Little things like the incorrect prescription being called in to the fertility pharmacy, etc. These issues were quickly addressed and corrected.
How was your experience with Bill Meyer at Carolina Conceptions?
I was under Dr. Meyer's care for 2 years. I did a few rounds of Femera, 3 IUI rounds, one egg retrieval, and two frozen transfers. He also performed two surgeries on me- one for endometriosis and cyst removal, the other for fibroid removal. Dr. Meyer is a wonderful doctor. He's going to give you the information straight, but delivered with compassion. He's the most communicative doctor that I've ever heard of in any sort of medical practice. I must have emailed him directly over 50x over the last two years at all hours of the day, and always received a response within a few hours. He truly cares about his patients and their outcomes and will take the time to explain any diagnosis or treatment multiple times, if needed. Carolina Conceptions has a lot of patients to keep track of. Sometimes, I'd have to remind Dr. Meyer about small things pertaining to my past treatments, but he can't be expected to retain that information for every single one of his patients. No matter what clinic you're dealing with, it's important that you educate yourself as much as possible and be prepared to ask questions and advocate for yourself.
What's one piece of advice would you give a prospective patient of Bill Meyer at Carolina Conceptions?
See previous answer
During treatment, were you treated like a number or a human with Bill Meyer at Carolina Conceptions?
We had a wonderful relationship with Dr. Meyer. He always remembered the details of our work or recent travel. He would go out of his way to say hello if he saw you waiting for a routine ultrasound or bloodwork. He'd check in by email after procedures to see how I was feeling, etc. I couldn't say enough good things about our experience with him.
Describe your experience with the nursing staff at Carolina Conceptions.
Overall, the nurses were great at the clinic. I had a few instances where communication was muddled, but this only happened about 3x during 2 years. Little things like the incorrect prescription being called in to the fertility pharmacy, etc. These issues were quickly addressed and corrected.
Describe your experience with Carolina Conceptions.
I think Carolina Conceptions is great for a number of reasons- they are convenient, extremely efficient (I was always in and out in a timely manner), very easy to schedule with, have great pregnancy rates, and are staffed by compassionate people. It was genuinely a bittersweet moment to move on from the clinic to a regular OBGYN, as I felt that everyone was invested in their patients.
Describe your experience with your monitoring appointments at Carolina Conceptions.
Unless it was an emergency, monitoring appointments always had an appointment time between the hours of 7-noon. They ran on time 95% of the time - extremely efficient.
Describe the costs associated with your care under Bill Meyer at Carolina Conceptions.
We had only $500 of fertility lifetime coverage, so everything was out of pocket.
Describe Bill Meyer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
Dr. Meyer urges his patients to only transfer one embryo - I think it's the policy of the clinic. He does this to cut down on the risks of carrying multiples for both baby and mother.
What specific things went wrong at Carolina Conceptions?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Carolina Conceptions.
I had one instance where the incorrect dosage was called in to the fertility pharmacy, but this was taken care of quickly. There was also one instance when my nurse asked me if I had given myself a certain injection that wasn't part of my protocol, and was confused why the Dr. hadn't prescribed it. Dr. Meyer quickly stepped in and explained my protocol to the nurse and explained why I didn't need that particular medication.
10
Doctor
Bill Meyer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
9
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
10
NPS
10
Age 26 - 27
4 Fertility Medications
Anovulation
PCOS
European
Income $50K - $99K
Nurse or HC Services
3rd of 3 Docs
11 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Meyer] is extremely knowledgeable. He wanted to try less costly treatment first before moving on to anything else. He communicated quickly back and forth in emails. He was blunt and got right to the point. I did not feel that I was just a number and a source of income for him.... I am diagnosed PCOS with a history of no response to oral medications First 3 rounds: Femara 7.5 mg and Tamoxifen 60 mg. Thought the Tamoxifen would increase the chance of ovulation.
They [Carolina Conceptions] do not take cash. Everyone was very friendly from the time of setting up the appointments until check out. Not a negative thing to say about this clinic. It is in a very convenient location if you live in the Raleigh area....They have mini clinics at other treatment centers for initial consultations to make things easier for people who do come from awhile away.
How was your experience with Bill Meyer at Carolina Conceptions?
He is extremely knowledgeable. He wanted to try less costly treatment first before moving on to anything else. He communicated quickly back and forth in emails. He was blunt and got right to the point. I did not feel that I was just a number and a source of income for him.
What's one piece of advice would you give a prospective patient of Bill Meyer at Carolina Conceptions?
Be prepared for all avenues and to keep an open mind about treatment options
During treatment, were you treated like a number or a human with Bill Meyer at Carolina Conceptions?
We spoke in his office, not a regular exam room. He asked me about my personal life, work, how far of a dive it was to get to the office. He wanted to get to know me as a person first before discussing anything fertility related.
Describe the protocols Bill Meyer used in your cycles at Carolina Conceptions and their degree of success.
I am diagnosed PCOS with a history of no response to oral medications First 3 rounds: Femara 7.5 mg and Tamoxifen 60 mg. Thought the Tamoxifen would increase the chance of ovulation. 3 cycles with no confirmed ovulation noted from blood work 4th round. Gonal F 75 IU every day at 8 pm. Ultrasound every three days. Did 10 days of Gonal F and had no follicle growth on any scans. Produced more follicles but none got larger than 11 mm. Cycle was cancelled. Was told IVF would be the best bet since I would need to hyper stimulate.
Describe your experience with the nursing staff at Carolina Conceptions.
Extremely compassionate. When I would cry in the office everyone was so comforting.
Describe your experience with Carolina Conceptions.
They do not take cash. Everyone was very friendly from the time of setting up the appointments until check out. Not a negative thing to say about this clinic. It is in a very convenient location if you live in the Raleigh area. If not, it is an easy drive. I live 2.5 hours from the clinic and it was a straight shot. They have mini clinics at other treatment centers for initial consultations to make things easier for people who do come from awhile away.
Describe the costs associated with your care under Bill Meyer at Carolina Conceptions.
Each ultrasound appointment was $200. Initial consult was $150 Femara and Tamoxifen was covered under insurance. Injections were $1,000+ Gas to and from appointments $500+ Days off of work since it is the closest fertility clinic to me.
10
Doctor
Bill Meyer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 31
1 IUI
1 IVF
PCOS
Recurrent Pregnancy Loss
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I feel like she [Dr. Couchman] was very experienced in what she was doing. She explained all of the risks and possible bumps down the road. She prepared us for the worst but hoped for the best along side of us. She was always very honest with us.... After our first negative test with one embryo transferred she adjusted and transferred two embryos, we got pregnant and lost it. After losing that we were going back for our third transfer and found out we were pregnant on our own.
They [Carolina Conceptions] were timely with appointments and you were in and out for ultrasound or lab tests in no time. We were miscarrying on the weekend and they got us in on a Sunday morning to do an ultrasound to verify what we thought we knew. They also brought us back the next day to do another ultrasound and lab work. They were compassionate and understanding of what we were going through.
How was your experience with Grace Couchman (retired) at Carolina Conceptions?
I feel like she was very experienced in what she was doing. She explained all of the risks and possible bumps down the road. She prepared us for the worst but hoped for the best along side of us. She was always very honest with us. Her bedside manner was great as well.
What's one piece of advice would you give a prospective patient of Grace Couchman (retired) at Carolina Conceptions?
Pregnancy is not a guarantee, no matter who you see.
During treatment, were you treated like a number or a human with Grace Couchman (retired) at Carolina Conceptions?
She took the time to go over and explain everything. We felt like we were heard.
Describe the protocols Grace Couchman (retired) used in your cycles at Carolina Conceptions and their degree of success.
We did one round of IUI with Dr. Couchman, the medications weren’t working. She opted to stop before the insemination and move ahead with the egg retrieval. After our first negative test with one embryo transferred she adjusted and transferred two embryos, we got pregnant and lost it. After losing that we were going back for our third transfer and found out we were pregnant on our own. When telling her that we were pregnant she told us that if we lost that pregnancy she wanted to do a procedure to look at my uterus due to the multiple losses. We lost that baby as well and have yet to make an appointment with her.
Describe your experience with Carolina Conceptions.
They were timely with appointments and you were in and out for ultrasound or lab tests in no time. We were miscarrying on the weekend and they got us in on a Sunday morning to do an ultrasound to verify what we thought we knew. They also brought us back the next day to do another ultrasound and lab work. They were compassionate and understanding of what we were going through.
Describe your experience with your monitoring appointments at Carolina Conceptions.
There were appointments made for the hours in the morning. There was never a long line or seemed like excessive amount of people waiting for the same things.
Describe the costs associated with your care under Grace Couchman (retired) at Carolina Conceptions.
Medications were expensive but that’s what I expected. My insurance covered a certain portion and after that we paid it. I was prepared for the cost and appreciated the breakdown and financial planning ahead of time.
Describe Grace Couchman (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
We cautiously started with one embryo, she asked our opinion and was on board with us moving to two embryos.
What specific things went wrong at Carolina Conceptions?
  • Lost appointments
Describe the specific things that went wrong at Carolina Conceptions.
There was a scheduling error once. My husband and I were there and they didn’t have us down. We had to come back at a later date.
10
Doctor
Grace Couchman (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 26
2 Fertility Medications
Recurrent Pregnancy Loss
Unexplained
European
Middle Eastern
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Park is great at explaining things in a way that we, the patient, will understand. He also never makes us feel rushed and allows us allotted time to ask whatever questions we may have. When I’ve contacted him rather by email or phone, he has always gotten back to me and was very responsive.... I have a luteal phase defect and all of my bloodwork came back normal, my husbands SA was fine, I did the HSG so the next step was to do a medicated monitored cycle with timed intercourse.
My only complaint about the clinic [Carolina Conceptions] is that it’s hard to get an appointment but I understand that is because they are just that busy. There has been a few times where we had to wait extra days before seeing the doctor because of scheduling. But like I said, I get. The clinic staff is always friendly and helpful. They’ve seen me through two miscarriages now and are always very compassionate
How was your experience with John Park at Carolina Conceptions?
Dr Park is great at explaining things in a way that we, the patient, will understand. He also never makes us feel rushed and allows us allotted time to ask whatever questions we may have. When I’ve contacted him rather by email or phone, he has always gotten back to me and was very responsive. I don’t know his weaknesses at this point because he’s been great so far.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Don’t be afraid to ask questions. I literally go in with my notebook and ask every queStion that I possibly have!
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr Park is very caring and personable but also gives it to you straight. We feel like we can genuinely trust him as he guides us through infertility and recurrent pregnancy loss.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
I have a luteal phase defect and all of my bloodwork came back normal, my husbands SA was fine, I did the HSG so the next step was to do a medicated monitored cycle with timed intercourse. We did Letrozole, ovidrel and I used progesterone suppositories. We got pregnant on the first cycle but unfortunately miscarried.
Describe your experience with the nursing staff at Carolina Conceptions.
So far my experience with the nursing staff has been great! They are always quick to return a call, send in a prescription, rely a message to dr Park. After each of my losses they really showed compassion when speaking to me on the phone, too.
Describe your experience with Carolina Conceptions.
My only complaint about the clinic is that it’s hard to get an appointment but I understand that is because they are just that busy. There has been a few times where we had to wait extra days before seeing the doctor because of scheduling. But like I said, I get. The clinic staff is always friendly and helpful. They’ve seen me through two miscarriages now and are always very compassionate
Describe the costs associated with your care under John Park at Carolina Conceptions.
Unfortunately we don’t have great insurance so we have had to spend a bit out of pocket but Dr Park and the financial advisor, are both great at helping us determine costs before each procedure or scan.
10
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 30 - 31
2 IUI
1 IVF
Unexplained
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I first met Dr. Meyer in Wilmington where we live for our initial consultation. We met and he talked to us first to get to know us and then explained everything in clear and precise detail of what to expect. Everything was laid out for us and made so easy for us. Anytime I had questions at random times of the day I knew I could email him and get a response in a timely manner. I never had to worry or wonder “what’s next” everything was explained to us. We did two IUI’s which failed, so I knew right away I wanted to go straight to IVF, so I met Dr. Meyer again in Wilmington to discuss IVF. Again, he laid everything out for us, explained the process in great detail and got right to it. I then went on to start my first IVF cycle, after egg retrieval, we did a 5 day fresh transfer, which was successful!
Overall from phone calls, front desk, nurses, doctors, embryologist...everybody [at Carolina Conceptions] was so professional, compassionate, quick with responses. I have nothing but wonderful things to say about the whole clinic!.... For IVF we started on birth control for about 10 days, within that 10 days I was monitored to make sure everything looked okay to proceed with the stim injections. I then was able to proceed with injections (menopur and gonul F) from there I did stim a for about 11 days, again during the stim process I was monitored to make sure everything was progressing as it should. Once instructed I started cetrotide injection and also instructed when to trigger for my egg retrevial. I went in for the egg retrevial and then started progesterone injections the next day after retrevial, then I did a 5 day fresh embryo transfer. My results was a positive pregnancy test and I am currently 12 weeks, 2 days!
How was your experience with Bill Meyer at Carolina Conceptions?
I first met Dr. Meyer in Wilmington where we live for our initial consultation. We met and he talked to us first to get to know us and then explained everything in clear and precise detail of what to expect. Everything was laid out for us and made so easy for us. Anytime I had questions at random times of the day I knew I could email him and get a response in a timely manner. I never had to worry or wonder “what’s next” everything was explained to us. We did two IUI’s which failed, so I knew right away I wanted to go straight to IVF, so I met Dr. Meyer again in Wilmington to discuss IVF. Again, he laid everything out for us, explained the process in great detail and got right to it. I then went on to start my first IVF cycle, after egg retrieval, we did a 5 day fresh transfer, which was successful!
What's one piece of advice would you give a prospective patient of Bill Meyer at Carolina Conceptions?
Trust the processs and trust Dr. Meyer, he will do everything he can to help you!
During treatment, were you treated like a number or a human with Bill Meyer at Carolina Conceptions?
Dr. Meyer was always there to answer any questions I had even through email. He talked to me and my husband and truly got to know us and our backgrounds. He was always understanding of our wants and needs when it came to our treatment plan.
Describe the protocols Bill Meyer used in your cycles at Carolina Conceptions and their degree of success.
For IVF we started on birth control for about 10 days, within that 10 days I was monitored to make sure everything looked okay to proceed with the stim injections. I then was able to proceed with injections (menopur and gonul F) from there I did stim a for about 11 days, again during the stim process I was monitored to make sure everything was progressing as it should. Once instructed I started cetrotide injection and also instructed when to trigger for my egg retrevial. I went in for the egg retrevial and then started progesterone injections the next day after retrevial, then I did a 5 day fresh embryo transfer. My results was a positive pregnancy test and I am currently 12 weeks, 2 days!
Describe your experience with your nurse at Carolina Conceptions. (Assigned nurse: Elisa Miller)
Very responsive to my questions and needs, knowledgeable, trust worthy and always so kind.
Describe your experience with Carolina Conceptions.
Overall from phone calls, front desk, nurses, doctors, embryologist...everybody was so professional, compassionate, quick with responses. I have nothing but wonderful things to say about the whole clinic!
10
Doctor
Bill Meyer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
7
NPS
7
Age 33 - 35
2 IUI
Male Factor
Unexplained
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
When we started treatment, we were happy to hear that Dr. Park did not think we would need to consider IVF, as he felt we would likely conceive from IUI, but that it possibly make take a few attempts. He was also was considerate of my lack of infertility coverage through insurance, and factored that in to medication options, appointment coding (though nothing about IUI was covered), and attempted to balance a good treatment approach while being cost effective at the same time. My disappointment came when Dr. Park didn't see me, or follow up with me during or after either of my IUI's.
The clinic [Carolina Conceptions] has a huge clientele, one that far outweighs their staff numbers in my opinion. I was not assigned a nurse, which was one of my biggest complaints going through the process when questions or issues would come up outside of hours. The clinic also does not offer any sort of in house financing options, nor do they accept common payment forms like Care Credit.
How was your experience with John Park at Carolina Conceptions?
Dr. Park was very professional and explained things well during my consult. When we started treatment, we were happy to hear that Dr. Park did not think we would need to consider IVF, as he felt we would likely conceive from IUI, but that it possibly make take a few attempts. He was also was considerate of my lack of infertility coverage through insurance, and factored that in to medication options, appointment coding (though nothing about IUI was covered), and attempted to balance a good treatment approach while being cost effective at the same time. My disappointment came when Dr. Park didn't see me, or follow up with me during or after either of my IUI's. The 2 week wait is such a roller coaster of emotions, and it would have helped ease my mind to hear from him (or someone) to see how I was feeling, or at least a check in to see if I had a positive pregnancy test at the end. I think that Dr. Park is very knowledgable, and one of the best in his field, but I didn't feel like things and approaches were always thought through as well as they could have been. The clinic is a VERY busy practice and it's impossible to please everyone, but I think unless you're an IVF patient, you don't get the same level of care.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Advocate for yourself! If you feel like something should be added to your protocol, tell him. If something said or certain instructions don't sound right to you, question it! They're human and make mistakes too, so always do you research, know whats what, and don't be afraid to ask! It's easy to feel like you're being bothersome by asking lots of questions, but when you're paying them a lot of money, you should always feel like you're being heard and taken well care of.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
I felt like because I was only doing IUI and not paying thousands and thousands of dollars for IVF, my needs and concerns were not as carefully considered once treatment started. Both IUI's, the nurse did the insemination and I didn't see the Dr at any of my appointments beyond my consultation. I felt like I left my first IUI without a clear understanding of what I could and couldn't take (I get headaches, so having a confident, clear understanding of what was safe, was not provided to me initially). Basically I felt like a lot of information was withheld until I asked about it, including, but not limited to more cost effective way to obtain the medications I needed.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
Dr. Park thought we would be successful with a basic round of IUI. My protocol was baseline ultrasound, followed by low stimulation (letrozol only), 2nd monitoring ultrasound and finally the trigger shot before insemination day. While I was going through treatment, I had spoke to several friends also going through treatment, as well as my own researched, and I was curious why progesterone wasn't part of my protocol, especially with my history of spotting after ovulation, deeming me to have a "luteal phase deficiency". Dr. Park agreed that it couldn't hurt, so we added progesterone suppositories to my second cycle, which seemed to help, but still did not result in a pregnancy. After 2 failed cycles, I contacted Dr. Park to see if he had any insight on why we weren't successful yet. He confirmed that I responded exactly as I should have to the meds, and my husbands sample was just fine on insemination day, and that basically we just needed to keep trying, as IUI can often take multiple attempts. After that, we stopped treatment to gather our thoughts, reassess finances and just emotionally get over our 2 failed attempts.
Describe your experience with the nursing staff at Carolina Conceptions.
The nursing staff was always pleasant at each visit. In fact, after my initial consultation, the nurses were the only ones I saw at each visit. I was not assigned a nurse, so when I would contact the nurse line for questions, they were all pleasant and helpful.
Describe your experience with Carolina Conceptions.
The clinic has a huge clientele, one that far outweighs their staff numbers in my opinion. I was not assigned a nurse, which was one of my biggest complaints going through the process when questions or issues would come up outside of hours. The clinic also does not offer any sort of in house financing options, nor do they accept common payment forms like Care Credit. Infertility treatment is a huge financial burden for so many, and having some options would help so many, including myself. Otherwise, everyone is prompt, friendly, compassionate and knowledgable.
Describe the costs associated with your care under John Park at Carolina Conceptions.
For a very basic approach, our cost was around $1500 each attempt. Future attempts will be more aggressive and much more expensive. Monitoring ultrasouds: $250/each. I only needed 2 Semen Analysis: $148 Meds: around $300 (letrozole and ovidrell) Insemination day: $480
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
I haven't done IVF yet, though we were asked by our Dr if we were interested in an IVF clinical trial. We're currently working on securing funds to proceed with the IVF clinical trial, or continue with further IUI attempts.
7
Doctor
John Park
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
2 of 5
7
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
10
Age 28
Tubal Blockage
Black or African-American
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
When meeting with Dr.Parks he always explains every detail down to the core. He uses diagrams and pictures to show specifically what he is talking about throughout the doctor visit. Furthermore, he exceeds expectations of what a person struggling with infertility would expect of there doctor.... The first time meeting with Dr. Parks I noticed that he was a wonderful listener. I explained the problems we were having and he used his critical thinking to narrow down the problem that could be leading to our infertility. Immediately after listening to our problems he began diagnostics to narrow the problem down specifically. Next, he gave us our options and was willing to work with us all across the board.
The clinic [Carolina Conceptions] is very flexible. The staff is nice and have always treated me with the upmost respect throughout my stuggles. This clinic is dependable, flexible, friendly, and have hard working employees. Also, very punctual which is important when going through this journey... She [the nurse] is wonderful. Anytime, I send her a message she will respond back within minutes. It could be in the middle of the night and she always provide me with an answer.
How was your experience with John Park at Carolina Conceptions?
The first time meeting with Dr. Parks I noticed that he was a wonderful listener. I explained the problems we were having and he used his critical thinking to narrow down the problem that could be leading to our infertility. Immediately after listening to our problems he began diagnostics to narrow the problem down specifically. Next, he gave us our options and was willing to work with us all across the board.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
To provide all of the information needed to have a successful journey because he is willing to listen and find the best option for his patients.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
When meeting with Dr.Parks he always explains every detail down to the core. He uses diagrams and pictures to show specifically what he is talking about throughout the doctor visit. Furthermore, he exceeds expectations of what a person struggling with infertility would expect of there doctor.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
Well my protocol is the lupron protocol. Being that my amh is higher it appears to work better to try bcp and lupron to prevent the chances of ohss which is very important to prevent a uncessful cycle.
Describe your experience with your nurse at Carolina Conceptions. (Assigned nurse: Shannon)
She is wonderful. Anytime, I send her a message she will respond back within minutes. It could be in the middle of the night and she always provide me with an answer.
Describe your experience with Carolina Conceptions.
The clinic is very flexible. The staff is nice and have always treated me with the upmost respect throughout my stuggles. This clinic is dependable, flexible, friendly, and have hard working employees. Also, very punctual which is important when going through this journey.
Describe the costs associated with your care under John Park at Carolina Conceptions.
The costs for IVF are high. However,this clinic provides patients with a financial advisor.
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
My clinic prefer to use a single embryo transfer for those who are under 35 to prevent complications from multiples.
9
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5