Carolina Conceptions

5 doctors work here

Rated 9.1
Strongly recommend: 78%Neutral: 15%Don't recommend: 7%9.1
78% strongly recommend
384 reviews
Operations
9.3
9.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.1
9.1
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.6
8.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.2
9.2
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
8
8
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
8.8
8.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,039
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 5 offices

Raleigh
2601 Lake Dr Ste 301
Raleigh, NC 27607
N. Raleigh
11009 Ingleside Pl Ste 304
Raleigh, NC 27614
Wilmington
6727 Parker Farm Dr
Wilmington, NC 28405
Charlotte (Monitoring)
2200 Randolph Rd
Charlotte, NC 28207
Greenville (Monitoring)
101 Bethesda Dr
Greenville, NC 27834
Show 3 more

384 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
7
NPS
7
Age 33 - 35
2 IUI
Male Factor
Unexplained
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
When we started treatment, we were happy to hear that Dr. Park did not think we would need to consider IVF, as he felt we would likely conceive from IUI, but that it possibly make take a few attempts. He was also was considerate of my lack of infertility coverage through insurance, and factored that in to medication options, appointment coding (though nothing about IUI was covered), and attempted to balance a good treatment approach while being cost effective at the same time. My disappointment came when Dr. Park didn't see me, or follow up with me during or after either of my IUI's.
The clinic [Carolina Conceptions] has a huge clientele, one that far outweighs their staff numbers in my opinion. I was not assigned a nurse, which was one of my biggest complaints going through the process when questions or issues would come up outside of hours. The clinic also does not offer any sort of in house financing options, nor do they accept common payment forms like Care Credit.
How was your experience with John Park at Carolina Conceptions?
Dr. Park was very professional and explained things well during my consult. When we started treatment, we were happy to hear that Dr. Park did not think we would need to consider IVF, as he felt we would likely conceive from IUI, but that it possibly make take a few attempts. He was also was considerate of my lack of infertility coverage through insurance, and factored that in to medication options, appointment coding (though nothing about IUI was covered), and attempted to balance a good treatment approach while being cost effective at the same time. My disappointment came when Dr. Park didn't see me, or follow up with me during or after either of my IUI's. The 2 week wait is such a roller coaster of emotions, and it would have helped ease my mind to hear from him (or someone) to see how I was feeling, or at least a check in to see if I had a positive pregnancy test at the end. I think that Dr. Park is very knowledgable, and one of the best in his field, but I didn't feel like things and approaches were always thought through as well as they could have been. The clinic is a VERY busy practice and it's impossible to please everyone, but I think unless you're an IVF patient, you don't get the same level of care.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Advocate for yourself! If you feel like something should be added to your protocol, tell him. If something said or certain instructions don't sound right to you, question it! They're human and make mistakes too, so always do you research, know whats what, and don't be afraid to ask! It's easy to feel like you're being bothersome by asking lots of questions, but when you're paying them a lot of money, you should always feel like you're being heard and taken well care of.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
I felt like because I was only doing IUI and not paying thousands and thousands of dollars for IVF, my needs and concerns were not as carefully considered once treatment started. Both IUI's, the nurse did the insemination and I didn't see the Dr at any of my appointments beyond my consultation. I felt like I left my first IUI without a clear understanding of what I could and couldn't take (I get headaches, so having a confident, clear understanding of what was safe, was not provided to me initially). Basically I felt like a lot of information was withheld until I asked about it, including, but not limited to more cost effective way to obtain the medications I needed.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
Dr. Park thought we would be successful with a basic round of IUI. My protocol was baseline ultrasound, followed by low stimulation (letrozol only), 2nd monitoring ultrasound and finally the trigger shot before insemination day. While I was going through treatment, I had spoke to several friends also going through treatment, as well as my own researched, and I was curious why progesterone wasn't part of my protocol, especially with my history of spotting after ovulation, deeming me to have a "luteal phase deficiency". Dr. Park agreed that it couldn't hurt, so we added progesterone suppositories to my second cycle, which seemed to help, but still did not result in a pregnancy. After 2 failed cycles, I contacted Dr. Park to see if he had any insight on why we weren't successful yet. He confirmed that I responded exactly as I should have to the meds, and my husbands sample was just fine on insemination day, and that basically we just needed to keep trying, as IUI can often take multiple attempts. After that, we stopped treatment to gather our thoughts, reassess finances and just emotionally get over our 2 failed attempts.
Describe your experience with the nursing staff at Carolina Conceptions.
The nursing staff was always pleasant at each visit. In fact, after my initial consultation, the nurses were the only ones I saw at each visit. I was not assigned a nurse, so when I would contact the nurse line for questions, they were all pleasant and helpful.
Describe your experience with Carolina Conceptions.
The clinic has a huge clientele, one that far outweighs their staff numbers in my opinion. I was not assigned a nurse, which was one of my biggest complaints going through the process when questions or issues would come up outside of hours. The clinic also does not offer any sort of in house financing options, nor do they accept common payment forms like Care Credit. Infertility treatment is a huge financial burden for so many, and having some options would help so many, including myself. Otherwise, everyone is prompt, friendly, compassionate and knowledgable.
Describe the costs associated with your care under John Park at Carolina Conceptions.
For a very basic approach, our cost was around $1500 each attempt. Future attempts will be more aggressive and much more expensive. Monitoring ultrasouds: $250/each. I only needed 2 Semen Analysis: $148 Meds: around $300 (letrozole and ovidrell) Insemination day: $480
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
I haven't done IVF yet, though we were asked by our Dr if we were interested in an IVF clinical trial. We're currently working on securing funds to proceed with the IVF clinical trial, or continue with further IUI attempts.
7
Doctor
John Park
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
2 of 5
7
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
10
Age 28
Tubal Blockage
Black or African-American
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
When meeting with Dr.Parks he always explains every detail down to the core. He uses diagrams and pictures to show specifically what he is talking about throughout the doctor visit. Furthermore, he exceeds expectations of what a person struggling with infertility would expect of there doctor.... The first time meeting with Dr. Parks I noticed that he was a wonderful listener. I explained the problems we were having and he used his critical thinking to narrow down the problem that could be leading to our infertility. Immediately after listening to our problems he began diagnostics to narrow the problem down specifically. Next, he gave us our options and was willing to work with us all across the board.
The clinic [Carolina Conceptions] is very flexible. The staff is nice and have always treated me with the upmost respect throughout my stuggles. This clinic is dependable, flexible, friendly, and have hard working employees. Also, very punctual which is important when going through this journey... She [the nurse] is wonderful. Anytime, I send her a message she will respond back within minutes. It could be in the middle of the night and she always provide me with an answer.
How was your experience with John Park at Carolina Conceptions?
The first time meeting with Dr. Parks I noticed that he was a wonderful listener. I explained the problems we were having and he used his critical thinking to narrow down the problem that could be leading to our infertility. Immediately after listening to our problems he began diagnostics to narrow the problem down specifically. Next, he gave us our options and was willing to work with us all across the board.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
To provide all of the information needed to have a successful journey because he is willing to listen and find the best option for his patients.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
When meeting with Dr.Parks he always explains every detail down to the core. He uses diagrams and pictures to show specifically what he is talking about throughout the doctor visit. Furthermore, he exceeds expectations of what a person struggling with infertility would expect of there doctor.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
Well my protocol is the lupron protocol. Being that my amh is higher it appears to work better to try bcp and lupron to prevent the chances of ohss which is very important to prevent a uncessful cycle.
Describe your experience with your nurse at Carolina Conceptions. (Assigned nurse: Shannon)
She is wonderful. Anytime, I send her a message she will respond back within minutes. It could be in the middle of the night and she always provide me with an answer.
Describe your experience with Carolina Conceptions.
The clinic is very flexible. The staff is nice and have always treated me with the upmost respect throughout my stuggles. This clinic is dependable, flexible, friendly, and have hard working employees. Also, very punctual which is important when going through this journey.
Describe the costs associated with your care under John Park at Carolina Conceptions.
The costs for IVF are high. However,this clinic provides patients with a financial advisor.
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
My clinic prefer to use a single embryo transfer for those who are under 35 to prevent complications from multiples.
9
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019, Unknown Success
NPS
10
NPS
10
Age 33
1 IUI
Diminished Ovarian Reserve
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
John Park is phenomenal! When he found out at diagnosed me with a low AMH, he was so surprised of my diagnoses (because of my age) he did his own research of the type of radiation treatment I had to see if that could have been the cause. His communication is by far the best I’ve ever seen from a doctor. If I email him I will receive an email back within a few hours. He makes such a difficult journey easy...If you have questions ask, he’ll answer
Nursing staff is great, they know me by name and face [at Carolina Conceptions]. They are compassionate. Not only are the nursing staff great but the front desk staff is wonderful and I can’t say enough for the financial coordinators especially Catie!...Costs are well under what I expected. My insurance covers a majority of my treatment. Dr park was clear with the cost of every treatment plan and wrote out a sheet for each treatment itemizing each section
How was your experience with John Park at Carolina Conceptions?
John Park is phenomenal! When he found out at diagnosed me with a low AMH, he was so surprised of my diagnoses (because of my age) he did his own research of the type of radiation treatment I had to see if that could have been the cause. His communication is by far the best I’ve ever seen from a doctor. If I email him I will receive an email back within a few hours. He makes such a difficult journey easy.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
If you have questions ask, he’ll answer
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Bed side manner is a big deal to me. I am also a cancer patient, and have many other medical conditions, so I’ve seen my share of doctors. Dr. Park bedside manner is amazing, he is truthful and also a sense of humor. He tells it how it is but still let’s us know there is hope. Dr. Park doesn’t treat me like a number he knows me by name and face even just passing him in the hall.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
I have a low AMH due to diminishing egg reserve. Dr park recommended iui or ivf he respected my choice to go slow and start with iui and meet back with him to talk when I’m ready, after one or three iui cycles
Describe your experience with the nursing staff at Carolina Conceptions.
Nursing staff is great, they know me by name and face. They are compassionate. Not only are the nursing staff great but the front desk staff is wonderful and I can’t say enough for the financial coordinators especially Catie!
Describe your experience with Carolina Conceptions.
Strengths: compassionate, great communication, understanding, comforting, clean, feels like a small doctor feel. Weakness: little bit more treatment and checkups, such as checkup with bloodwork, weight, etc.
Describe the costs associated with your care under John Park at Carolina Conceptions.
Costs are well under what I expected. My insurance covers a majority of my treatment. Dr park was clear with the cost of every treatment plan and wrote out a sheet for each treatment itemizing each section
10
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2019, Successful
NPS
10
NPS
10
Age 26
1 Fertility Medications
Anovulation
European
Income $50K - $99K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Park made sure to thoroughly explain our treatment plan each appointment as things progressed and evolved, and at the very beginning gave us a detailed explanation about what different treatment options would look like if throughout testing they were deemed as necessary. It was always easy to get an appointment with him, which made the fertility process go so much faster. After only 3 months we were able to get pregnant!...
They [Carolina Conceptions] also made sure you could talk to a financial counselor at any point that would lay out what everything would cost...The clinic was clean, and all of the support staff was very helpful and kind! Everyone went above and beyond to make sure you had a good experience. It was very easy to make appointments, whether that was with the lab for bloodwork or with a doctor...I underwent basic testing (HSG, various bloodwork) and they discovered that I was not ovulating regularly. I was put on a protocol of letrozole followed by a shot of Ovidrel and timed intercourse. We were able to get pregnant that very first cycle!
How was your experience with John Park at Carolina Conceptions?
I could not have imagined a better experience. Dr. Park made sure to thoroughly explain our treatment plan each appointment as things progressed and evolved, and at the very beginning gave us a detailed explanation about what different treatment options would look like if throughout testing they were deemed as necessary. It was always easy to get an appointment with him, which made the fertility process go so much faster. After only 3 months we were able to get pregnant!
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Trust him, and don't be afraid to ask questions. He is a great doctor and is very helpful at answering any questions you may have.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park was extremely kind and supportive throughout our care with him. He was empathetic to how difficult it is to struggle with infertility and always took the time to answer our questions so that we never felt rushed during an appointment. He had a phenomenal bedside manner!
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
I underwent basic testing (HSG, various bloodwork) and they discovered that I was not ovulating regularly. I was put on a protocol of letrozole followed by a shot of Ovidrel and timed intercourse. We were able to get pregnant that very first cycle!
Describe your experience with Carolina Conceptions.
The clinic was clean, and all of the support staff was very helpful and kind! Everyone went above and beyond to make sure you had a good experience. It was very easy to make appointments, whether that was with the lab for bloodwork or with a doctor. They also had a financial coordinator who was always available to let you know how much each test would cost, so you weren't blindsided.
Describe the costs associated with your care under John Park at Carolina Conceptions.
Most all procedures or appointments were far more reasonable than I anticipated. They also made sure you could talk to a financial counselor at any point that would lay out what everything would cost.
10
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 30 - 31
1 IUI
Anovulation
PCOS
East Asian
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I started off with Femara for 3 months [with Dr. Bill Meyer] and my body barely responded. Moved onto An injectable cycle with Gonal f, Cetrotide, Ovidrel with Assisted iui... is very straightforward with his fertility expertise. He’ll tell you how it is and does not give you The runaround. I would actually recommend him to someone that doesn’t expect too much of A fuzzy and warm bedside manner. He’s smart, to the point, and Thorough. He’s Very responsive and helpful. He’s A very busy Dr. but he definitely does take that moment to respond to your questions and concerns. I just love how he doesn’t take too long to draw up A plan for us. Even when my Body did not respond with Femara after the 3 rounds, I expressed my thoughts on wanting to be aggressive and moving on to injections. He went ahead and allowed me to start right away after Some tests were done.
I had 2 nurses throughout my time there [at Carolina Conceptions]. They were very sweet, informative, and caring. They’ll call you back if you leave them A message. And those nurses that make those calls are also great!...Cost me $5000 for my injectable medications, HSG, bloodwork, ultrasound, office visits, iui class, day of insemenation, spermwash...They are actually located in A very busy area due to them being by A hospital. Parking is always available. Early morning appointments are the best. I’d recommend going in around 7:30am.
How was your experience with Bill Meyer at Carolina Conceptions?
Dr. Meyer is very straightforward with his fertility expertise. He’ll tell you how it is and does not give you The runaround. I would actually recommend him to someone that doesn’t expect too much of A fuzzy and warm bedside manner. He’s smart, to the point, and Thorough. He’s Very responsive and helpful. He’s A very busy Dr. but he definitely does take that moment to respond to your questions and concerns. I just love how he doesn’t take too long to draw up A plan for us. Even when my Body did not respond with Femara after the 3 rounds, I expressed my thoughts on wanting to be aggressive and moving on to injections. He went ahead and allowed me to start right away after Some tests were done.
What's one piece of advice would you give a prospective patient of Bill Meyer at Carolina Conceptions?
Before you go for your consultation, prepare A list of questions. Be prepared financially if you plan on going in for An injectable cycle. As it is very costly depending on your insurance.
During treatment, were you treated like a number or a human with Bill Meyer at Carolina Conceptions?
This Fertility clinic treats you with respect and always acknowledges your presence.
Describe the protocols Bill Meyer used in your cycles at Carolina Conceptions and their degree of success.
I started off with Femara for 3 months and my body barely responded. Moved onto An injectable cycle with Gonal f, Cetrotide, Ovidrel with Assisted iui.
Describe your experience with the nursing staff at Carolina Conceptions.
I had 2 nurses throughout my time there. They were very sweet, informative, and caring. They’ll call you back if you leave them A message. And those nurses that make those calls are also great!
Describe your experience with Carolina Conceptions.
This clinics communication skills are great. Appointments are always on time and results are very fast to obtain. It’ll be great to have A patient portal to communicate with Doctors or nurses, but they don’t have that here. You’ll have to call everytime you need something. They are actually located in A very busy area due to them being by A hospital. Parking is always available. Early morning appointments are the best. I’d recommend going in around 7:30am.
Describe the costs associated with your care under Bill Meyer at Carolina Conceptions.
Cost me $5000 for my injectable medications, HSG, bloodwork, ultrasound, office visits, iui class, day of insemenation, spermwash.
10
Doctor
Bill Meyer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018 - 2019, Unsuccessful
NPS
7
NPS
7
Age 32 - 33
3 IUI
3 IVF
Poor Egg Quality
Unexplained
European
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Unsuccessful
Not much change between cycles to better suit my specific needs [with Dr John Park]. We were always shown statistics on why the procedures should have worked rather than trying to figure out what it was specifically about me that was going wrong...was very kind, but unfortunately he just didn’t have any answers as to why our procedures kept failing. He was patient with us at every appointment and was very understanding of our frustrations that worsened after every failed attempt
Costs [at Carolina Conceptions]...affordable, compared to what we were expecting. IVF was about $15,000 for our protocol...Appointment start times often ran late. The clinic was extremely busy at all times and it did feel a bit like a conveyer belt. Availability with Dr. Park we’re often 4-6 weeks out. Would have been helpful if some appointment times were held for necessary last minute appointments...The head nurse, Terry was absolutely amazing. I always felt well taken care of whenever we were seen.
How was your experience with John Park at Carolina Conceptions?
Dr. Park was very kind, but unfortunately he just didn’t have any answers as to why our procedures kept failing. He was patient with us at every appointment and was very understanding of our frustrations that worsened after every failed attempt
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Do your own research and bring your own suggestions (acupuncture, diet, supplements, etc.)
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Not much change between cycles to better suit my specific needs. We were always shown statistics on why the procedures should have worked rather than trying to figure out what it was specifically about me that was going wrong.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
We completed three rounds of clinic with IUI. We were given the option of times intercourses, but wanted to try to be as proactive as possible. I triggered these rounds with ovidrel only. These resulted in 3 negative pregnancy tests. We then moved on to Invocell IVF with limited stimulation. This resulted in only 2 eggs retrieved and neither inseminating. Then we did two rounds of traditional IVF with very limited changes in dosage on the second round. The first resulted in 26 eggs retrieved, 4 embryos sent for PGS testing on day 6, and 0 coming back normal. The second resulted in 29 eggs retrieved, with 0 progressing normally on day 3.
Describe your experience with the nursing staff at Carolina Conceptions.
The head nurse, Terry was absolutely amazing. I always felt well taken care of whenever we were seen.
Describe your experience with Carolina Conceptions.
Appointment start times often ran late. The clinic was extremely busy at all times and it did feel a bit like a conveyer belt. Availability with Dr. Park we’re often 4-6 weeks out. Would have been helpful if some appointment times were held for necessary last minute appointments.
Describe the costs associated with your care under John Park at Carolina Conceptions.
Costs were e trembly affordable, compared to what we were expecting. IVF was about $15,000 for our protocol.
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
We never reached a stage where this decision had to be made, so I’m unsure.
7
Doctor
John Park
NPS
Humanity
2 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
2 of 5
7
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Consult
NPS
7
NPS
8
Age 22
1 Fertility Medications
PCOS
Income $0 - $49K
1st of 2 Docs
8 Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
he [Dr. Bill Meyer] was shocked to see that we were having such a hard time conceiving at our age. The only thing That was a little iffy to me was that he talked pretty fast so it was difficult to keep up with and remember all the things he said. He was determined to get us answers and even tried to see if there was a way to get the testing covered under our insurance...wanted to run quite a few tests on both me and my husband. Sperm analysis, blood draws, and he also wanted to do an ultrasound with contrast to looks at my ovaries. We’re still waiting on some testing now.
The clinic [Carolina Conceptions] was well kept and organized and the nurses were compassionate. The only weakness I found was that all the testing that we needed to have done had to be done at their office which is about 2 hours away from where we live. Everything else was great!...My husband is in the military and the clinic was very helpful with that...offer some amazing discounts for military couples. I believe it’s around 50% depending on the procedure
How was your experience with Bill Meyer at Carolina Conceptions?
Dr. Meyer was actually fantastic in my opinion. I saw him at an office down in Wilmington and he was shocked to see that we were having such a hard time conceiving at our age. The only thing That was a little iffy to me was that he talked pretty fast so it was difficult to keep up with and remember all the things he said. He was determined to get us answers and even tried to see if there was a way to get the testing covered under our insurance.
What's one piece of advice would you give a prospective patient of Bill Meyer at Carolina Conceptions?
One piece of advice would be to take a note pad with you to take notes
During treatment, were you treated like a number or a human with Bill Meyer at Carolina Conceptions?
He really seemed to confident in being able to get us some answers as to why we were having so many issues
Describe the protocols Bill Meyer used in your cycles at Carolina Conceptions and their degree of success.
Dr. Meyer wanted to run quite a few tests on both me and my husband. Sperm analysis, blood draws, and he also wanted to do an ultrasound with contrast to looks at my ovaries. We’re still waiting on some testing now.
Describe your experience with Carolina Conceptions.
As a new patient (and being an infertility newbie) I was super nervous going to this office. I wasn’t sure what they were going to do or what questions they would ask. Dr. Meyer was amazing at keeping me calm throughout the whole thing and was comforting when I explained our situation. The clinic was well kept and organized and the nurses were compassionate. The only weakness I found was that all the testing that we needed to have done had to be done at their office which is about 2 hours away from where we live. Everything else was great!
Describe the costs associated with your care under Bill Meyer at Carolina Conceptions.
My husband is in the military and the clinic was very helpful with that. Unfortunately our insurance does not cover any infertility treatments but the clinic does offer some amazing discounts for military couples. I believe it’s around 50% depending on the procedure
7
Doctor
Bill Meyer
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
8
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
10
NPS
10
Age 29
Income $50K - $99K
1st of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Park was very understanding and personable during our visit with him. He told us multiple options we had in moving forward and never put any pressure on us, which made us very comfortable under his care.... My husband and I did a round of the IUI treatment. Dr Park explained what to expect throughout the process and even got us started that day after our consultation which was great. We started with the initial ultrasound and then went home and took our oral medications as prescribed.
I do think the front desk and nursing staff [Carolina Conceptions] could be a little more friendly and personable. I understand they see lots of people everyday but they didn’t seem very “warm and welcoming” as the doctor did.... Most of the nurses seemed friendly but weren’t very personable. They made me feel much more like a number rather than a patient.... We paid a consultation fee, the fee for each ultrasound done, and then the fee for the procedure itself.
How was your experience with John Park at Carolina Conceptions?
Dr Park was very understanding and personable during our visit with him. He told us multiple options we had in moving forward and never put any pressure on us, which made us very comfortable under his care. We are planning to see him again within the next month for further treatment and we are looking forward to it! He’s very informative and knowledgeable about the treatments he suggests and is very thorough in explaining each one.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Just to keep up the great work!
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park was wonderful and very informative to my husband and I. He seemed to really care about pointing us in the right direction and getting us the treatment we need to be able to conceive. Highly recommend him to anyone!
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
My husband and I did a round of the IUI treatment. Dr Park explained what to expect throughout the process and even got us started that day after our consultation which was great. We started with the initial ultrasound and then went home and took our oral medications as prescribed. He told me what day to do my injection to trigger ovulation and then scheduled what day to come in for the insemenation. Unfortunately we didn’t conceive during that round of IUI but plan to go back soon to talk to Dr Park again about further treatment options.
Describe your experience with the nursing staff at Carolina Conceptions.
Most of the nurses seemed friendly but weren’t very personable. They made me feel much more like a number rather than a patient.
Describe your experience with Carolina Conceptions.
Dr Parks was wonderful and I highly recommend him to anyone looking for a fertility specialist physician. I do think the front desk and nursing staff could be a little more friendly and personable. I understand they see lots of people everyday but they didn’t seem very “warm and welcoming” as the doctor did.
Describe the costs associated with your care under John Park at Carolina Conceptions.
We paid a consultation fee, the fee for each ultrasound done, and then the fee for the procedure itself.
10
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
6
NPS
7
Age 39
3 Fertility Medications
Diminished Ovarian Reserve
European
Income $50K - $99K
1st of 2 Docs
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
Dr. Bowling is friendly and compassionate, but she is a bit passive and wishy washy. If you're looking for someone who is blunt, Dr. Bowling is not the right doctor for you. She explains her rationale behind treatment, but in my tough case I've had to do most of the thinking outside the box....Dr. Bowling, however, was willing to actually let me attempt IVF despite an expected poor response. One of the other doctors at the clinic told me he would not go to retrieval for less than 3 follicles, and he didn't think I'd make that minimum.
The front desk staff [Carolina Conceptions] are friendly and often remember my name. They have been more than willing to help direct me to the right person for my various questions. The financial coordinators have been a little more businesslike but are efficient and willing to answer all questions.... I've only just started working with Taylor for my upcoming IVF cycle. She was very friendly and explained things well out our education class. She has been very responsive to questions via email.
How was your experience with Meaghan Bowling at Carolina Conceptions?
Dr. Bowling is friendly and compassionate, but she is a bit passive and wishy washy. If you're looking for someone who is blunt, Dr. Bowling is not the right doctor for you. She explains her rationale behind treatment, but in my tough case I've had to do most of the thinking outside the box. Thankfully I'm the type of person who will do my own in-depth research, including searching medical journals and reviewing research studies, to educate myself on the most recent information available. Because of this, I've been able to ask more in-depth questions that have led to treatment options that may not have otherwise been suggested. Dr. Bowling, however, was willing to actually let me attempt IVF despite an expected poor response. One of the other doctors at the clinic told me he would not go to retrieval for less than 3 follicles, and he didn't think I'd make that minimum.
What's one piece of advice would you give a prospective patient of Meaghan Bowling at Carolina Conceptions?
Do your own research and ask her about your findings and whether different approaches may be worth trying.
During treatment, were you treated like a number or a human with Meaghan Bowling at Carolina Conceptions?
Dr. Bowling is pleasant, yet I have to ask a lot of questions, make suggestions, and generally steer her toward thinking outside the box. She has, however, been very open to trying new things based on research-based suggestions I've made. The clinic overall doesn't really provide a "this is what happens next" approach. I have had to just jump in and make it happen on my own.
Describe the protocols Meaghan Bowling used in your cycles at Carolina Conceptions and their degree of success.
Dr. Bowling explained that my body is working very hard to produce follicles each cycle, so additional FSH provided via gonadotropins may not be helpful. However, she concluded that I should try high doses to attempt to recruit more follicles. TI cycle #1: 300 iu Follistim, Cetrotide, and Ovidrel trigger. Expected poor response to gonadotropins, hence the higher dose. I had an early recruited 14mm follicle at the baseline ultrasound that the attending RE thought was a cyst. Stimmed anyway, and only the lone follicle grew. Triggered after only a few days of Follistim. Negative test. TI cycle #2: Start Estradiol on day 20 of previous cycle. 7.5 mg Letrozole for first 5 days + 375 iu Follistim, Cetrotide, Ovidrel Trigger. Recruited 3 follicles, last ultrasound was on a Saturday and the nurse made the call to trigger. Two were large enough to be mature at trigger. Negative test. TI cycle #3: Start Estradiol on day 20 of previous cycle. Started 7.5 mg Letrozole and 450 iu Follistim on CD1. Stimmed for 12 days, four follicles grew, but not concurrently in size. Only two were large enough to be mature at trigger. Negative test. Currently planning to start a testosterone-primed Microdose Lupron Flare IVF cycle with Omnitrope. The hope is that adding testosterone and HGH will help recruit more and better quality follicles. The Microdose Lupron Flare protocol is often used for women with low ovarian reserve or who are poor responders.
Describe your experience with your nurse at Carolina Conceptions. (Assigned nurse: Taylor)
I've only just started working with Taylor for my upcoming IVF cycle. She was very friendly and explained things well out our education class. She has been very responsive to questions via email. The other nurses I've worked with have also all been very friendly and professional.
Describe your experience with Carolina Conceptions.
The front desk staff are friendly and often remember my name. They have been more than willing to help direct me to the right person for my various questions. The financial coordinators have been a little more businesslike but are efficient and willing to answer all questions.
Describe the costs associated with your care under Meaghan Bowling at Carolina Conceptions.
My medication and ultrasounds/labs were covered by insurance, so only had to pay a copay for procedures (2-6 ultrasounds each cycle ranging from $30-$55). My medications for my first cycle cost $2,000+, which met my pharmacy deductible for the year. Office visit copays are $85. Medications for my IVF cycle will cost about $5,000+ and the IVF procedure (with Service Worker discount, PGS biopsy, anesthesia, and FET) totals $12,300. Ultrasounds and PGS testing are not included in this price.
Describe Meaghan Bowling's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
Dr. Bowling prefers single embryo transfer.
6
Doctor
Meaghan Bowling
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
7
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
7
NPS
5
Age 34 - 35
1 IVF
1 Egg Freezing
1 Embryo Freezing
Male Factor
European
Income $100K - $199K
Only Doc Seen
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
I felt that once we got to a common ground of understanding and that she [Dr. Bowling] could be blunt with me that the relationship turned into a more positive and trusting relationship. ... I have additional health issues that I felt were warranted to be taken into additional consideration and felt that initially my needs were not being met and my concerns were not being heard. ...
I only felt like a person once the embryo was in me and I was on my way to a successful metric. ... The office staff [Carolina Conceptions] was really great to work with and were always welcoming. I still felt like it was just a money making machine with a turn-style. Be prepared to spend a lot of money and get frustrated. ... When I called in with questions and got different nurses, they would call me back and NEVER read my file and I would have to tell them what was going on... very annoying!
How was your experience with Meaghan Bowling at Carolina Conceptions?
At first I was not as happy with her as my primary doctor because I felt like just another number and that it was just the formality of processing and getting to the next patient, but as time went on we developed a better report and I still am keeping in touch with her via email on the progress of my pregnancy. I think that this has to do with some of the challenges and anomalies that have occurred through this process. I felt that once we got to a common ground of understanding and that she could be blunt with me that the relationship turned into a more positive and trusting relationship. I have to admit that I am not like most patients and have a very 'give me the facts and don't sugar coat it' type of approach that I can understand is not in typical character of most patients. I felt like once we got there things went great. The day I was released from CC, she came out and personally gave me a hug and asked me to keep in touch. She told me that I am officially on her list of "Amazing patient stories" and can understand why as I have had some crazy things occur.
What's one piece of advice would you give a prospective patient of Meaghan Bowling at Carolina Conceptions?
I would say be open and up front with her about how you would like to receive information and communications. She is a great doctor and I think you just need to be up front with how you want to communicate.
During treatment, were you treated like a number or a human with Meaghan Bowling at Carolina Conceptions?
So I will have to admit that at first I felt like a number and I was just being run through the process. I have additional health issues that I felt were warranted to be taken into additional consideration and felt that initially my needs were not being met and my concerns were not being heard. Throughout the process, the relationship transformed into a more caring one and I felt that I was treated like a human.
Describe the protocols Meaghan Bowling used in your cycles at Carolina Conceptions and their degree of success.
We started using the 'basic' process which is what I found frustrating at first because I have some personal health issues that I felt were yielding different results and expected to have a plan tailored to me given that information. It was discovered that my Progesterone levels were coming back high so I went on a Lupron down regulation where the levels were still the same...went through with the transfer anyway and was not successful. The second round she wanted to test my levels at my baseline and send off for testing and it was discovered that my levels were normal. My only option was to either do a test to check my uterus readiness through a mock transfer and spend the same as a transfer or go in blind. We made the decision to go in blind to move forward with the transfer with success. (We tried to get me ready for a transfer 2 other times previously and I was denied because of the levels being off. I would have preferred to have been tested before since the test was ONLY done locally in their clinic. We could have saved a lot of time and money knowing that.)
Describe your experience with the nursing staff at Carolina Conceptions.
I don't recall the nurse that does the scheduling for the transfer, but I felt that she was the best to communicate with. When I called in with questions and got different nurses, they would call me back and NEVER read my file and I would have to tell them what was going on... very annoying!
Describe your experience with Carolina Conceptions.
The office staff was really great to work with and were always welcoming. I still felt like it was just a money making machine with a turn-style. Be prepared to spend a lot of money and get frustrated. I only felt like a person once the embryo was in me and I was on my way to a successful metric. :(
Describe the costs associated with your care under Meaghan Bowling at Carolina Conceptions.
$20K
Describe Meaghan Bowling's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
N/A
What specific things went wrong at Carolina Conceptions?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Carolina Conceptions.
Being a patient there for almost 2 years, things can happen. They never sent my chart to my OB that I was transferred to once my pregnancy was confirmed. Processes were changed while I was there and as a result was told to order more mediation than was needed (spend more money) and there was conflicting info between nurses when asked simple questions.
7
Doctor
Meaghan Bowling
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
5
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unknown Success
NPS
7
NPS
6
Age 39 - 42
8 IUI
1 IVF
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Donor Sperm
Neutral
Doesn't Recommend
Success w/ Doc Not sure
She is a good balance of reality and hope. ... Dr. Couchman can be a bit cold, but I also feel like she doesn't just waste your time doing things that likely won't work. ... I did an IVF cycle with menopur, testosterone, gonal-f, and something else, and I got very few follicles. I've done many IUIs with different doses of Gonal-F ... But before that, I did feel a bit like she was just putting me through a standard protocol, and I was just another patient.
So I would say, in general, the clinic's approach is more number-like, but overall, if you advocate for yourself and what you want, you will get individual treatment. But the status quo is more number driven, and one size fits all treatment. ... When I first started with Carolina Conceptions, I felt like a human, but there were definitely points along my journey where I haven't.
How was your experience with Grace Couchman (retired) at Carolina Conceptions?
Dr. Couchman can be a bit cold, but I also feel like she doesn't just waste your time doing things that likely won't work. She is a good balance of reality and hope. I have been working with Dr Couchman since conceiving my son, and we've had a lot of insurance-related hurdles, and because we've worked closely together, I feel she has more of an understanding of my case. But before that, I did feel a bit like she was just putting me through a standard protocol, and I was just another patient. However, with my relationship change with Dr. Couchman, the clinic's staff and other doctors also have been friendlier, so I feel like it's a clinic effort as well.
What's one piece of advice would you give a prospective patient of Grace Couchman (retired) at Carolina Conceptions?
ADVOCATE FOR YOURSELF! Read up on what may be causing your infertility, ask lots of questions, and if something doesn't feel right, bring it up. The tendency with Dr Couchman is to do what works for most, but you know what works for you. Ask for it. Dr Couchman is very reasonable and will listen, but you have to ask to get a different result.
During treatment, were you treated like a number or a human with Grace Couchman (retired) at Carolina Conceptions?
When I first started with Carolina Conceptions, I felt like a human, but there were definitely points along my journey where I haven't. I will say they have gotten a TON better in the last 6 months or so, across the board. Dr. Couchman can be a bit cold, but what I appreciate about her is that she is open to my thoughts on the process and the direction I want to go. There was a cycle (ended up being my best), that I had seen a different dr for my monitoring, who wanted to proceed very early with an IUI with just one follicle. I tried to push back, but the other dr was fairly adamant. I emailed Dr. Couchman later, and she came up with a plan that actually netted 9 eggs eventually. So I would say, in general, the clinic's approach is more number-like, but overall, if you advocate for yourself and what you want, you will get individual treatment. But the status quo is more number driven, and one size fits all treatment.
Describe the protocols Grace Couchman (retired) used in your cycles at Carolina Conceptions and their degree of success.
I did an IVF cycle with menopur, testosterone, gonal-f, and something else, and I got very few follicles. I've done many IUIs with different doses of Gonal-F
Describe your experience with the nursing staff at Carolina Conceptions.
The nurses associated with my FET and egg retrieval "in the back" were great! Very compassionate and sweet and caring. The front staff is kind of hit or miss, some are very nice, most are just so so. The lab staff are also very nice. The embroyologist we had was not very nice, borderline cranky.
Describe your experience with Carolina Conceptions.
There seems to be an effort underway over the last 6 months to be friendlier, everyone is chattier, smiles more, and just more caring and friendly overall. I did have a few instances a few months back where the HCP doing my exam over a few of the appointments (different people each time) had to have a chaperone, which was a little weird, but overall, they seem to be trying to be nicer. I will say, they default your treatment overall, and if you feel something should be different, you need to speak up, across the board.
Describe the costs associated with your care under Grace Couchman (retired) at Carolina Conceptions.
$15,125 for one IVF cycle, just clinic services, nothing additional
Describe Grace Couchman (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
Carolina Conceptions has guidelines for this, but we didn't have multiple to transfer, so wasn't an issue for us. In general, I felt their guidelines were very responsible and reasonable.
What specific things went wrong at Carolina Conceptions?
  • Failed to call with results
  • Failed to order appropriate test
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Carolina Conceptions.
This was all insurance related - I need no prior auth for IUI trying for my second pregnancy, and I was asked when we first started if i preferred IUI or IVF, I said IVF, but knew I had great coverage, so whatever the insurance dictated (previously I had to try IUI 6 times prior to being approved for IVF). We got denied for IVF, but the clinic made it seem like we were denied overall. We waited over 6 months of appeals prior to the clinic notifying us that we could have done IUI, and only after I asked. I'm AMA, so this was particularly concerning, having lost almost a year in total until we finally got everything in line and started trying again. In addition to this, the person working the financial piece was borderline rude and very unhelpful. She also didn't order the correct tests when we were appealing, and caused us to lose a month there as well, and forgot to send results in during the appeal. I haven't seen her there lately, so perhaps she's gone, but she's been a long time employee of the clinic, so I don't think that's the case.
7
Doctor
Grace Couchman (retired)
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
6
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Consult
NPS
1
NPS
3
Age 31
Male Factor
Accountant
Only Doc Seen
Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
It was the very first appointment ever with any fertility specialist and it was extremely quick with IVF the only option. She [Dr. Bowling] went over a print out of the IVF process and let me know how I would schedule a nurse visit to begin. She asked very little questions and gave very little response to my concerns. Not that she ignored them but I did not feel as if she wanted to address them. I felt like a number because the appointment was so quick, my husband was not able to be there yet they wanted me to schedule a nurse visit to begin the cycle at that time.
I do not like the fact that at my first consult (with my husband not even in attendance) I was in and out quickly with IVF as the planned course of action. They [Carolina Conceptions] wanted me to schedule the nurse class (where you also paid in full) upon checkout for the next couple of weeks. It seemed very quick and like a number to be in and out. While I appreciate wanting to help me (we would love to be pregnant in 2 weeks!) it felt as if it was without my questions, concerns and fears addressed.
How was your experience with Meaghan Bowling at Carolina Conceptions?
We only visited one time. After that visit I knew she was not the Doctor for me. I had no doubt she was extremely knowledgeable and capable, but personality and the way I felt rushed with very little info made me switch to another clinic.
What's one piece of advice would you give a prospective patient of Meaghan Bowling at Carolina Conceptions?
Have an extensive list of questions and do not let the appointment end without them being addressed even if you have to push for that. Ask for additional tests (at the time I did not know what to ask or that I even should) as she did not give any other options.
During treatment, were you treated like a number or a human with Meaghan Bowling at Carolina Conceptions?
First I have to say I hate giving negative reviews but I was not impressed with this office. Dr. Bowling was very welcoming upon introduction however was very blunt. While I appreciated her being straightforward, that is not my personality type. It was the very first appointment ever with any fertility specialist and it was extremely quick with IVF the only option. She went over a print out of the IVF process and let me know how I would schedule a nurse visit to begin. She asked very little questions and gave very little response to my concerns. Not that she ignored them but I did not feel as if she wanted to address them. I felt like a number because the appointment was so quick, my husband was not able to be there yet they wanted me to schedule a nurse visit to begin the cycle at that time.
Describe the protocols Meaghan Bowling used in your cycles at Carolina Conceptions and their degree of success.
I only had first consult.
Describe your experience with the nursing staff at Carolina Conceptions.
I only met with the lab and the check in for vitals etc. They were both friendly and warm.
Describe your experience with Carolina Conceptions.
The front desk staff was SO welcoming. They answered questions and made you feel more comfortable. I do not like the fact that at my first consult (with my husband not even in attendance) I was in and out quickly with IVF as the planned course of action. They wanted me to schedule the nurse class (where you also paid in full) upon checkout for the next couple of weeks. It seemed very quick and like a number to be in and out. While I appreciate wanting to help me (we would love to be pregnant in 2 weeks!) it felt as if it was without my questions, concerns and fears addressed.
Describe Meaghan Bowling's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
I do know for my case, 1 embryo would have been the approach
1
Doctor
Meaghan Bowling
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
2 of 5
3
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
NPS
10
NPS
10
Age 35 - 38
2 IVF
2 Egg Freezing
Tubal Blockage
European
Income $50K - $99K
Sales Representative
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Bill Meyer] diagnosed my problem instantly, and didn’t just keep me on hormones like the other doctors. My tubes both had to be removed and then we started the ivf cycle...is very professional and was always there to answer any questions or concerns we had about the treatments. He’s done both my ivf cycles and we have been nothing but happy and satisfied with them both. He’s very caring and has great bedside manner...
I don’t think they [Carolina Conceptions] have any weaknesses, they act like a team and are always willing to help anyway they can. They greet you with a smile from start to finish. There very thorough in going thru this whole process. There open 7 days a week and have very flexible hours...In my first ivf cycle. We first removed my tubes, then started ivf in the next month. We then started with the egg retrieval and retrieved eggs and had them tested. Only had two tested and they both were healthy. We implanted both and only one took. Second round we retrieved a lot more and froze them only implanted one embryo and we are pregnant with our second child.
How was your experience with Bill Meyer at Carolina Conceptions?
Dr. Meyer is very professional and was always there to answer any questions or concerns we had about the treatments. He’s done both my ivf cycles and we have been nothing but happy and satisfied with them both. He’s very caring and has great bedside manner.
What's one piece of advice would you give a prospective patient of Bill Meyer at Carolina Conceptions?
He’s wonderful and makes you feel calm about the process and knows his stuff. He has had lots of years of practice and knows what he is doing.
During treatment, were you treated like a number or a human with Bill Meyer at Carolina Conceptions?
He diagnosed my problem instantly, and didn’t just keep me on hormones like the other doctors. My tubes both had to be removed and then we started the ivf cycle. Dr. Meyer and his staff have been there for me through both my rounds of ivf treatment and will get you the results you want and need. They have your best interest at heart. If you have any questions you can email him anytime and there quick to respond. It’s a great practice and I would do it all over again with them.
Describe the protocols Bill Meyer used in your cycles at Carolina Conceptions and their degree of success.
In my first ivf cycle. We first removed my tubes, then started ivf in the next month. We then started with the egg retrieval and retrieved eggs and had them tested. Only had two tested and they both were healthy. We implanted both and only one took. Second round we retrieved a lot more and froze them only implanted one embryo and we are pregnant with our second child.
Describe your experience with the nursing staff at Carolina Conceptions.
They have been wonderful, always happy which makes you happy in return. Will answer any question you have or anything you need.,
Describe your experience with Carolina Conceptions.
I don’t think they have any weaknesses, they act like a team and are always willing to help anyway they can. They greet you with a smile from start to finish. There very thorough in going thru this whole process. There open 7 days a week and have very flexible hours.
Describe the costs associated with your care under Bill Meyer at Carolina Conceptions.
We paid out of pocket both times. But we have a beautiful child and one more on the way. Insurance wouldn’t cover anything but the cost were $15,000 first time and $16,000. Second time. To have two children it’s worth it to us cause at one point we thought there would be none.
10
Doctor
Bill Meyer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 31 - 32
1 IVF
Unexplained
European
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Meyer did my retrieval and we ended up getting 10 eggs, 9 mature, and 7 fertilized. From there we ended up freezing 5 embryos...very straightforward and to the point, but he's also a kind person. He would allow me to ask as many questions as I wanted, and I never felt rushed. Once after asking some questions, he sent me home with a couple of articles to read on the subject. I really appreciated feeling like I was very well informed on what was going to happen. He was also very quick at responding to email, always the same day. During my stimulation, one of my ovaries wasn't responding as well as I would have liked. I spoke to Dr. Meyer and he said he would do my monitoring the next day himself, and we ended up extending the injections by one day to try to give some of my eggs one more day to catch up. I appreciated that he was flexible and willing to work with me.
The nursing staff [at Carolina Conceptions] was excellent. I had most of my monitoring appointments with Shannon and she was very friendly and encouraging...Carolina Conceptions is a large practice with many team members, but I liked all of the ones I met. You have a primary doctor, but for things that can't be scheduled like egg retrieval, you may have a different doctor performing the procedure. I mainly saw Dr. Meyer and Dr. Bowling during IVF, and I liked both of them a lot. The front desk staff is excellent, as are the financial coordinators and the practice manager, Nikki.
How was your experience with Bill Meyer at Carolina Conceptions?
Dr. Meyer was very straightforward and to the point, but he's also a kind person. He would allow me to ask as many questions as I wanted, and I never felt rushed. Once after asking some questions, he sent me home with a couple of articles to read on the subject. I really appreciated feeling like I was very well informed on what was going to happen. He was also very quick at responding to email, always the same day. During my stimulation, one of my ovaries wasn't responding as well as I would have liked. I spoke to Dr. Meyer and he said he would do my monitoring the next day himself, and we ended up extending the injections by one day to try to give some of my eggs one more day to catch up. I appreciated that he was flexible and willing to work with me.
What's one piece of advice would you give a prospective patient of Bill Meyer at Carolina Conceptions?
Don't be afraid to ask questions, he is a wealth of knowledge.
During treatment, were you treated like a number or a human with Bill Meyer at Carolina Conceptions?
At each of my sit down visits with him, Doctor Meyer came out to get me from the waiting room himself. If I would pass him during a monitoring only visit, he would always say hi to me and ask how I was doing. I really appreciated this.
Describe the protocols Bill Meyer used in your cycles at Carolina Conceptions and their degree of success.
We did an antagonist protocol which included Gonal-F, Menopur, and cetrotide because of my higher AMH. I did a dual Lupron and HCG trigger because I was at risk for overstimulation. One of my ovaries responded better than the other, and so Dr. Meyer extended the stimulation by a day to try and let the other ovary catch up. Dr. Meyer did my retrieval and we ended up getting 10 eggs, 9 mature, and 7 fertilized. From there we ended up freezing 5 embryos.
Describe your experience with the nursing staff at Carolina Conceptions.
The nursing staff was excellent. I had most of my monitoring appointments with Shannon and she was very friendly and encouraging.
Describe your experience with Carolina Conceptions.
Carolina Conceptions is a large practice with many team members, but I liked all of the ones I met. You have a primary doctor, but for things that can't be scheduled like egg retrieval, you may have a different doctor performing the procedure. I mainly saw Dr. Meyer and Dr. Bowling during IVF, and I liked both of them a lot. The front desk staff is excellent, as are the financial coordinators and the practice manager, Nikki.
Describe the costs associated with your care under Bill Meyer at Carolina Conceptions.
I believe one IVF cycle was quoted around $10,500, not including monitoring or medication. PGS testing was $3,500 for the biopsy.
Describe Bill Meyer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
For me, Dr. Meyer strongly recommended only transferring a single embryo due to the high risk nature of becoming pregnant with multiples.
What specific things went wrong at Carolina Conceptions?
  • Lost appointments
Describe the specific things that went wrong at Carolina Conceptions.
I had to switch a couple of appointments when it was found I had a cyst. One of the appointments ended up not being moved. However when they found out, I was referred to the practice manager, Nikki, who got me on the schedule in time so that nothing else had to be pushed back.
10
Doctor
Bill Meyer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
9
NPS
10
Age 37 - 38
1 IUI
1 IVF
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I would definitely recommend Dr. Couchman because I feel confident that she is an expert in her field and I trust that she did everything in her power to help me become pregnant. She's not always warm and fuzzy but she tells you like it is and I respect that.... You mostly see nurses during office visits (they are great with questions too!). You can email Dr. Couchman, but I feel like I'm being annoying if I do this often or if I have long emails because her answers are short and sweet.
The nurses [Carolina Conceptions] have been wonderful! They return calls promptly, answer questions well, encourage you, and are the ones you see most....friendly front desk and nurses, knowledgeable staff, lab draws always go smoothly and the lab staff is great, embryologists know their stuff... Weaknesses: Providing details and thorough information about diagnoses, treatment, results-I'm sure this is tough because too much info for some patients may be bad.
How was your experience with Grace Couchman (retired) at Carolina Conceptions?
I would definitely recommend Dr. Couchman because I feel confident that she is an expert in her field and I trust that she did everything in her power to help me become pregnant. She's not always warm and fuzzy but she tells you like it is and I respect that.
What's one piece of advice would you give a prospective patient of Grace Couchman (retired) at Carolina Conceptions?
When you have appointments with her, have your questions ready! You mostly see nurses during office visits (they are great with questions too!). You can email Dr. Couchman, but I feel like I'm being annoying if I do this often or if I have long emails because her answers are short and sweet. She probably means nothing negative by this. She seems like she is super busy!
During treatment, were you treated like a number or a human with Grace Couchman (retired) at Carolina Conceptions?
I like that Dr. Couchman is realistic, to-the-point, and obviously knows what she is talking about. Sometimes, I feel like it is hard to get thorough answers and explanations about my treatment. I want to know every little detail and would LOVE to be able to look at all of my medication orders, office notes, labs, etc on a patient portal. I appreciate that Dr. Couchman replies to most emails. It would've been nice to have her or a nurse to call or email to check in on me after my egg retrieval because recovery was harder than expected. I had to email with an update on my symptoms to be sure this was normal and there was nothing more I could do.
Describe the protocols Grace Couchman (retired) used in your cycles at Carolina Conceptions and their degree of success.
I did 1 round of medicated timed intercourse and 1 IUI each with Letrozole, Gonal-F 150 (I did not need Cetrotide but had it in case), and Ovidrel. With IVF, I was on birth control for a month then did Gonal-F 225 with 2 vials Menopur, added Cetrotide and ended up reducing Gonal-F and Menopur doses, then triggered with Lupron and a low dose of HCG. I have high AMH and am over 35. I had 39 eggs retrieved and 16 embryos made it to freeze. We did PGS testing and ended up with 5 normal embryos. We transferred one and we are pregnant!
Describe your experience with the nursing staff at Carolina Conceptions.
The nurses have been wonderful! They return calls promptly, answer questions well, encourage you, and are the ones you see most. If they don't know an answer, they will find out.
Describe your experience with Carolina Conceptions.
Strengths: High success rates!!, friendly front desk and nurses, knowledgeable staff, lab draws always go smoothly and the lab staff is great, embryologists know their stuff and are very nice Weaknesses: Providing details and thorough information about diagnoses, treatment, results-I'm sure this is tough because too much info for some patients may be bad. I am just one that loves to know it all upfront and see it. Having no portal to view my records is a bit of a challenge for me. You have to trust and ask questions along the way.
Describe your experience with your monitoring appointments at Carolina Conceptions.
Well-organized and I was able to ask the nurse questions
Describe Grace Couchman (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
The clinic has been open about how they prefer single embryo transfer. I agree that this is safest for mom and baby.
9
Doctor
Grace Couchman (retired)
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
10
Age 27 - 29
2 IUI
1 IVF
1 Egg Freezing
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
For my most recent round of IVF [with Dr. Meyer] in addition to the above medications I also took pentoxifyline to help with blood flow/circulation. Attempt 1-3 were all single embryo (pgs tested) transfers (day 5 embryos). The 4th attempt we transferred 2 (pgs) day 5 and day 6 embryos. Both embryos took for a successful cycle....It really felt like he was deeply invested in our care. We always felt as though we got the best information possible in kindest manner. I always felt like more than a patient.
Carolina Conceptions are VERY organized and efficient. I've never had to wait more than 5-10 minutes in the waiting room whether I was a walk in or had an appointment. When I was working they always worked around my schedule and I was always able to get there early and make it to work in time so that the appointments never really interfered with work. It is such a warm and friendly environment, you never feel stressed coming into the office
How was your experience with Bill Meyer at Carolina Conceptions?
Even through multiple treatments Dr. Meyer always made us feel very confident that we could tackle whatever came next. He is very knowledgable and honest and we really appreciated that. Regardless of the procedure or test or treatment he always made sure we understood the process and that I was comfortable. He is very quick to respond when we needed something or just had a question or even just to ease nerves. My husband and I really liked that he is honest and straight forward. We are so sad to leave his care but extremely happy to have been his patient and to have success with his care.
What's one piece of advice would you give a prospective patient of Bill Meyer at Carolina Conceptions?
Trust him and know he is always on your side!
During treatment, were you treated like a number or a human with Bill Meyer at Carolina Conceptions?
Dr. Meyer and all other nurses and staff were very helpful through every step of the journey. It really felt like he was deeply invested in our care. We always felt as though we got the best information possible in kindest manner. I always felt like more than a patient.
Describe the protocols Bill Meyer used in your cycles at Carolina Conceptions and their degree of success.
I do not remember too much about treatments before we began our FET cycles. However with FET; cycles started with birth control for a couple weeks, then estrogen pills daily, PIO (initially 1ml but then raised to 2 on most recent cycle) for about 5 days before the embryo transfer. The first 2 cycles for us also consisted of a steroid however they changed their protocol and no longer use the steroid. I also took low dose aspirin once I began the PIO. For my most recent round of IVF in addition to the above medications I also took pentoxifyline to help with blood flow/circulation. Attempt 1-3 were all single embryo (pgs tested) transfers (day 5 embryos). The 4th attempt we transferred 2 (pgs) day 5 and day 6 embryos. Both embryos took for a successful cycle. FET 1 - Miscarriage FET 2 - Negative FET 3 - Negative ERA FET 4 - Positive/ Twins
Describe your experience with the nursing staff at Carolina Conceptions.
Nurse at Carolina Conceptions were always SO friendly and were just as invested in my care as Dr. Meyer. They always returned calls or emails very promptly. I never had to worry about not having refills on medication in time. All of their nurses are always ten steps ahead!
Describe your experience with Carolina Conceptions.
Carolina Conceptions are VERY organized and efficient. I've never had to wait more than 5-10 minutes in the waiting room whether I was a walk in or had an appointment. When I was working they always worked around my schedule and I was always able to get there early and make it to work in time so that the appointments never really interfered with work. It is such a warm and friendly environment, you never feel stressed coming into the office.
Describe Bill Meyer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
Dr. Meyer strongly recommended only transferring one embryo. After the third treatment, also after having done a cycle for ERA (results indicated we were transferring during the correct window) he gave us the option to transfer two because we hadn't been successful the past two times.
10
Doctor
Bill Meyer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
NPS
10
NPS
10
Age 31 - 33
1 IVF
Poor Egg Quality
Tubal Blockage
European
Income $100K - $199K
Nurse or HC Services
1st of 4 Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. John Park] just seems to get it and understand all the emotions involved with such a hard diagnosis. He truly will do anything to help you get to the ultimate goal of having a baby...He is quick to listen and hear out your concern...He called us from his personal phone the day we got the call saying our embryo didn’t make it and we weren’t pregnant. He stood by us and gave us options when we were ready to try again. He was very patient and explained each option thoroughly. He didn’t take any of it lightly.
I would recommend [Carolina Conceptions] a million times over...they have become family. They excel in every area...Everyone has been excellent both last time and this current time! All have been very supportive and amazing... and patient... sooooo patient...The first round of IVF with no insurance help was probably close to 15K... this time around with egg donor and insurance I would say it will be closer to 14K with meds
How was your experience with John Park at Carolina Conceptions?
We love Dr. Park. He is quick to listen and hear out your concern. He treats you like a human and not just a vagina. I can literally not say enough good things about him. He has seen us through thick and thin. Through smiles and excicwment to heartbreak and tears. He called us from his personal phone the day we got the call saying our embryo didn’t make it and we weren’t pregnant. He stood by us and gave us options when we were ready to try again. He was very patient and explained each option thoroughly. He didn’t take any of it lightly. He just seems to get it and understand all the emotions involved with such a hard diagnosis. He truly will do anything to help you get to the ultimate goal of having a baby. We are in the final couple of weeks before transferring our egg donor embryo, so I will definitely update that experience as well!
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Be open. Tell him your concerns... don’t hold back. Relax. You’re in good hands.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Working in health care I am extremely picky when it comes to how I treat patients and in turn how I am treated as a patient. Bedside manner is extremely important. Dr. Park won my husband over the second we walked in the door(he’s not a huge fan of guy doctors when it comes to female issues)... but from the second we walked in... a good firm hand shake and seeing pictures of football and other interests they had in common, everything just seemed to click. Dr. Park heard our every concern, gently explained all our options... always has and still it very supportive. I have recommended numerous friends to him. Working night shift, I always seem to have questions late night and will email him. He responds right away even at 11pm. Dr. Park did my surgery to remove my tubes. Of course, we were very hesistant but after he explained why this would be the better option, it was a no brainer. And after the surgery and hearing the report, I was so thankful we went through with it. I had no idea how sick my tubes truly were. When our first round of IVF failed, he was so incredibly sympathetic and supportive. A year later when we knew egg donor was our only option, he was very supportive of our decision with this and was excited when I showed him who I wanted off the list! He has stood by us thick and thin and I would highly recommend him to anyone. He is the absolute best. He listens. He truly cares. And although he knows his stuff and is extremely thorough.... the listening and caring part come first because if I don’t feel heard, I cannot trust you to take care of me.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
We realized my tubes were blocked pretty much instantly. My appendix burst when I was a kid and I had gangrene. It completely destroyed by tubes and ovaries(we didn’t know my ovaries had taken a hit until after retrieval). We stimulated my ovaries with menopur and gonal-f. I had checks every couple of days. We retrieved and when I was noticed thede
Describe your experience with your nurse at Carolina Conceptions. (Assigned nurse: Ellie)
Everyone has been excellent both last time and this current time! All have been very supportive and amazing... and patient... sooooo patient
Describe your experience with Carolina Conceptions.
We went to a place prior to this and got lots of medical field insight on other places... I would recommend CC a million times over... they have become family. They excel in every area. I am so thankful we chose to go with them and for the people that highly recommended them to us!
Describe the costs associated with your care under John Park at Carolina Conceptions.
The first round of IVF with no insurance help was probably close to 15K... this time around with egg donor and insurance I would say it will be closer to 14K with meds
10
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Unknown Success
NPS
10
NPS
10
Age 30 - 34
3 Fertility Medications
PCOS
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Couchman is a phenomenal doctor. She is attentive, compassionate, confident in the work she does, and has instilled confidence and reassurance in me and my husband every step of the way. She has never once been pushy about a treatment and has been patient with us as we have arrived at IVF in our own time.... She has also taught me the best diet and exercise program given that I have PCOS. I don't think I have anything negative to say about Dr. Couchman...
They are friendly and welcoming. They also have a fantastic reputation and have a well thought out process. It is clean and comfortable, and my favorite thing is that they are not pushy.... I also want to point out that Carolina Conceptions offers education classes on the science behind the treatment. I feel extremely informed and know exactly what is happening with my body.... The nursing staff is always smiling and has made me very comfortable in every interaction.
How was your experience with Grace Couchman (retired) at Carolina Conceptions?
Dr. Couchman is a phenomenal doctor. She is attentive, compassionate, confident in the work she does, and has instilled confidence and reassurance in me and my husband every step of the way. She has never once been pushy about a treatment and has been patient with us as we have arrived at IVF in our own time. It is clear that it is important that her patients understand all procedures and options. She has also taught me the best diet and exercise program given that I have PCOS. I don't think I have anything negative to say about Dr. Couchman; I would recommend anyone in my situation to go to her.
What's one piece of advice would you give a prospective patient of Grace Couchman (retired) at Carolina Conceptions?
Even with an amazing doctor, it is a tough journey to go through. Trust Dr. Couchman, she will steer you down the right path.
During treatment, were you treated like a number or a human with Grace Couchman (retired) at Carolina Conceptions?
Dr. Couchman has been wonderful through our journey. From the moment we walk in the office to the moment we leave, we feel special and important. The administrators know us and ask about our personal lives, the nurses are involved in our process, and Dr. Couchman has been patient with us as we have made tough decisions. Dr. Couchman also championed our successes and was comforting in times of heartache. I feel lucky to have landed with such an incredible treatment center.
Describe the protocols Grace Couchman (retired) used in your cycles at Carolina Conceptions and their degree of success.
My OBGYN recommended me to Grace Couchman after a few rounds of treatment that were unsuccessful. When I met with Dr. Couchman she went through all of my records and immediately asked me to do a lifestyle change of eating low carb and no sugar because of my PCOS. She then went through all the possible treatments we could try and what will work best for our situation. We tried a combination of oral meds and injections with intercourse. Our next option was IUI, but Dr. Couchman recommended we do IVF because the chances of pregnancy would be much better. We waited until we were ready and discussed it several times with Dr. Couchman until we were ready. It took my husband and me a while to get there. We just finished our retrieval and everything is going extremely well. We are looking forward to the next two months as we move into our preparation for our frozen transfer. I also want to point out that Carolina Conceptions offers education classes on the science behind the treatment. I feel extremely informed and know exactly what is happening with my body.
Describe your experience with the nursing staff at Carolina Conceptions.
They are awesome! The nursing staff is always smiling and has made me very comfortable in every interaction.
Describe your experience with Carolina Conceptions.
Again, it's a great place and I feel fortunate to be a patient there. They are friendly and welcoming. They also have a fantastic reputation and have a well thought out process. It is clean and comfortable, and my favorite thing is that they are not pushy.
Describe the costs associated with your care under Grace Couchman (retired) at Carolina Conceptions.
15,000 for IVF, 4,000 for meds, 1,050 for genetic testing, 475 annually to keep frozen embryos
Describe Grace Couchman (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
Carolina Conceptions has a strict approach on eSET. There are several criteria that are required in order to qualify for a 2 embryo transfer. Again, they are very thorough in explaining why they do this.
10
Doctor
Grace Couchman (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 28 - 29
1 IVF
Unexplained
Income $50K - $99K
Teacher
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Park was very patient with me as I asked all of my questions. He made me feel more comfortable with the whole process from the moment we shook hands. He was very punctual in his responses and even called me one night to check on me after a particularly taxing day.... The first step for us was to be on birth control for at least two weeks. We went in for the shot class and we were able to start our cycle of the three days later. It started with Menopur and Gonal shots.
I have nothing but positive things to say about this clinic. I am very thankful to be going through this process with Dr Park and the staff at Carolina Conceptions. They were very knowledgeable, compassionate, helpful, and patient when I asked my many questions.... I did my monitoring visits at my local OBGYN. Carolina Conceptions did an awesome job working with my local OBGYN.... The IVF cost was broken down into monitoring visits, baseline ultrasound, monitoring fees
How was your experience with John Park at Carolina Conceptions?
I can’t say enough great things about Dr Park. He is very knowledgeable, compassionate, and has been wonderful to work with. He has made this tough situation a lot more pleasant. He went out of his way to make my husband and I more comfortable with everything going on and make sure that we knew all the steps that we were fixing to take.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Don’t hesitate to ask all your questions.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr Park was very patient with me as I asked all of my questions. He made me feel more comfortable with the whole process from the moment we shook hands. He was very punctual in his responses and even called me one night to check on me after a particularly taxing day. He has made this whole experience less stressful and I am thankful to have him as my doctor.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
The first step for us was to be on birth control for at least two weeks. We went in for the shot class and we were able to start our cycle of the three days later. It started with Menopur and Gonal shots. I went in for maintenance appointments that included lab work and ultrasounds. We had to adjust my Gonal dosage because my follicles were not progressing the way that they wanted them to. After increasing my dosage my follicles looked great. Unfortunately, my progesterone level was too high at that point so my cycle was canceled after the egg retrieval. I am currently in the frozen embryo transfer cycle and will hopefully have the transfer in the next couple of days.
Describe your experience with the nursing staff at Carolina Conceptions.
They were all extremely nice and were very helpful.
Describe your experience with Carolina Conceptions.
I have nothing but positive things to say about this clinic. I am very thankful to be going through this process with Dr Park and the staff at Carolina Conceptions. They were very knowledgeable, compassionate, helpful, and patient when I asked my many questions.
Describe your experience with your monitoring appointments at Carolina Conceptions.
I don’t live in the Raleigh area and have to commute for the “big appointments “. I did my monitoring visits at my local OBGYN. Carolina Conceptions did an awesome job working with my local OBGYN.
Describe the costs associated with your care under John Park at Carolina Conceptions.
The IVF cost was broken down into monitoring visits, baseline ultrasound, monitoring fees (especially if you’re using your local OBGYN instead), medications, etc.
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
Dr Park strongly suggests only transferring 1 embryo. His reasoning is due to the major risks associated with multiples. He also stated that if a woman has health issues, above the age of 35, and/or failed IVF cycles they will transfer more than 1 embryo.
10
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 46
Male Factor
European
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
5 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
When I went to Dr Park I was at ease. He not only set a plan in place for us but also took the time to explain every test and every single result from the last 2 yrs. He was so kind and caring he didn’t rush he actually cares and I could tell.... I was very nervous mostly because of my age when I went for my appt. Dr. Park got that and put me at ease.... We put a plan in place depending on results we received with my blood work. He was very factual but caring at the same time.
From the minute you walk in they [Carolina Conceptions] greet you with a smile offer you a drink and snack if you would like and ease your worries. The kindness was so nice. This is a scary time and to be treated with compassion and even hugs was so helpful to me.... They gave me a very detailed break down of possible up coming costs and would attempt to have insurance pay for anything they could. They allow payments also for some things and are reasonable also.
How was your experience with John Park at Carolina Conceptions?
I was very nervous mostly because of my age when I went for my appt. Dr. Park got that and put me at ease. He didn’t sugar coat anything explained every single test to me as well as those we have had the last 2 yrs including my results. We put a plan in place depending on results we received with my blood work. He was very factual but caring at the same time. Even though I am a nurse I am not an expert in this area and he explained it so I truly got it! All the confusion I have had in the last 2 yrs was gone after my appointment with him.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
Ask him anything you will never be a number with Dr. Park. He does not present with the I am a Dr complex he will tell you the truth absolutely.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
I previously had been going to another infertility office and they made me feel like a number there. When I went to Dr Park I was at ease. He not only set a plan in place for us but also took the time to explain every test and every single result from the last 2 yrs. He was so kind and caring he didn’t rush he actually cares and I could tell.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
We began with reviewing my past tests and my spouses also. He fully explained all the results to me so I got it fully. Then we put a plan in place. Thankfully my AMH has some how gone up so now we will be doing an HSG to make sure I have patent tubes. If this is all ok then we will do injections with IUI. He told me about clomid and that we will not be using that and why. If tubes are blocked bilaterally only option will be IVF. I am fully aware of all angles and realize that if this is the case a baby will most likely not happen as we can not afford it. I did not leave with a false sense of hope just 100% knowledge which honestly was refreshing for myself and my husband.
Describe your experience with the nursing staff at Carolina Conceptions.
From the front desk to the nurse the kindness and compassion was from when I walked in the door. They knew I was scared and nervous and they completely eased that.
Describe your experience with Carolina Conceptions.
I have been to another clinic which was cold and very business like. Carolina Conceptions is nothing like that. From the minute you walk in they greet you with a smile offer you a drink and snack if you would like and ease your worries. The kindness was so nice. This is a scary time and to be treated with compassion and even hugs was so helpful to me.
Describe the costs associated with your care under John Park at Carolina Conceptions.
My insurance paid for the first visit and lab work I just had a copay. They gave me a very detailed break down of possible up coming costs and would attempt to have insurance pay for anything they could. They allow payments also for some things and are reasonable also.
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
None as we have not discussed this
10
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
10
Age 34 - 36
1 IVF
Unexplained
European
Income $50K - $99K
3rd of 3 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Meyer gave me his email and encouraged me to write him with any questions or concerns. He answered my emails promptly- sometimes at night or on weekends. He remembered details about my family which made me feel that he listened and cared about me as a person.... I had an egg retrieval first. During the time that I was preparing for egg retrieval I was injecting myself with some kind of medication, plus taking estrogen, a thyroid medication, and then the trigger shot. Prior to the trigger shot I went in for ultrasounds and blood work quite a bit.
Strengths: the clinic [Carolina Conceptions] was very large and it was not difficult to find people in my community who had success with them. The doctors were all very experienced and had been in the RE field for many years. The clinic did it's best to bill insurance for procedures when possible. The staff seems to remember you, which is nice especially for such a large clinic. Weaknesses: The clinic is very large and it can feel chaotic when you go into a packed waiting room. The finances were laid out for us but there was a discrepancy which we ultimately had to pay for.
How was your experience with Bill Meyer at Carolina Conceptions?
I felt like I was treated not only as a human but as a valued patient. I came to him after several unsuccessful cycles of medication and IUI. I was really interviewing several clinics because I wanted to be confident in my choice if I was going to be spending so much on IVF. Dr. Meyer listened to my questions and concerns and did not have a "god complex" like some of the other doctors I spoke with. He laid out options for me and made me feel confident in how he would care for me and my embryos.
What's one piece of advice would you give a prospective patient of Bill Meyer at Carolina Conceptions?
Prepare your questions in advance. You will get a lot of information in each session and you may forget to ask unless you prepare.
During treatment, were you treated like a number or a human with Bill Meyer at Carolina Conceptions?
Dr. Meyer gave me his email and encouraged me to write him with any questions or concerns. He answered my emails promptly- sometimes at night or on weekends. He remembered details about my family which made me feel that he listened and cared about me as a person. He also set my expectations kind of low which prepared me for the worst while hoping for the best. He made me feel confidence in his honesty.
Describe the protocols Bill Meyer used in your cycles at Carolina Conceptions and their degree of success.
I had an egg retrieval first. During the time that I was preparing for egg retrieval I was injecting myself with some kind of medication, plus taking estrogen, a thyroid medication, and then the trigger shot. Prior to the trigger shot I went in for ultrasounds and blood work quite a bit. I had the egg retrieval, and because I was going to do PGS, I did not continue with hormones because we were going to freeze the eggs (the genetic testing was done in Chicago so the blasts had to be frozen in order to get the testing back first). During egg retrieval they saw a polyp, so I also had to get that removed before I could transfer. To prepare for transfer, I started with birth control, then did baseline bloodwork and a saline u/s. I started injections of progesterone, taking a baby aspirin, and was still taking thyroid medicine. I had the transfer and continued aspirin, thyroid medicine and progesterone. After the pregnancy was confirmed I continued these meds, but due to spotting d/c'ed the aspirin after 6 weeks gestation. Everything went well and we have a baby girl, and are looking forward to our next transfer.
Describe your experience with your nurse at Carolina Conceptions.
My nurse was available for the most part, except for once when she was out on vacation. I think that I was spoiled by Dr. Meyer responding to me day and night, and maybe expected too much from her in this instance. She was extremely kind and took time to explain the processes I was going through.
Describe your experience with Carolina Conceptions.
Strengths: the clinic was very large and it was not difficult to find people in my community who had success with them. The doctors were all very experienced and had been in the RE field for many years. The clinic did it's best to bill insurance for procedures when possible. The staff seems to remember you, which is nice especially for such a large clinic. Weaknesses: The clinic is very large and it can feel chaotic when you go into a packed waiting room. The finances were laid out for us but there was a discrepancy which we ultimately had to pay for.
Describe the costs associated with your care under Bill Meyer at Carolina Conceptions.
I participated in a program where I paid for three IVF cycles up front (medication, scans not included) and if I did not bring home a baby from the hospital after all cycles I would get that money refunded. I ended up paying roughly 29,000 for three cycles, plus the cost of medication, PGS, and monitoring at a clinic near me (I live in Asheville and CC does not have an office nearby).
Describe Bill Meyer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
Dr. Meyer explained the risk of transferring two embryos and the chance that those embryos could divide and result in even more babies. He explained the risk of a multiple pregnancy to both myself and the babies.
10
Doctor
Bill Meyer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
8
Age 31 - 32
1 IUI
Unexplained
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Not sure
Dr. Park always reviews my chart prior to seeing him so during our conversations he is completely current with what is happening and does not need to reference his notes while talking to me.... I have been very impressed with the encounters I have had with Dr. Park. He was the second reproductive endocrinologist we met with. Immediately he surprised me with how blunt he was with statistics and information.... The blunt delivery of information was new to me, but I realized that I really need information put like that in order to make the best treatment decisions.
I think this is a very welcoming clinic. The office manager [Carolina Conceptions] is great at what she does and is so upbeat you can't help but feel good things will happen. Going through this process is very uncomfortable, but I do think the staff understands that and does what they can to put you at ease.... I think the cost of the IUI was around $800 including all fees. This was including remote monitoring fee, the procedure itself, and medication. We have been quoted around $10,000 for IVF plus the separate cost of medications. This is included a $2000 discount for being a registered nurse.
How was your experience with John Park at Carolina Conceptions?
I have been very impressed with the encounters I have had with Dr. Park. He was the second reproductive endocrinologist we met with. Immediately he surprised me with how blunt he was with statistics and information. I was stunned when I found out the statistics of success for previous cycles and treatments we had done with another doctor. The blunt delivery of information was new to me, but I realized that I really need information put like that in order to make the best treatment decisions. My husband and I are about to start IVF and we would've never been able to make this decision with ease without knowing the straight forward facts and statistics that Dr. Park provided.
What's one piece of advice would you give a prospective patient of John Park at Carolina Conceptions?
I would recommend going to each appointment with a list of specific questions and a pen and paper. He gives such detailed answers and it is easy to think you will remember all this information later, but it is nearly impossible. I took notes with all of my conversations with him and it helped a lot. I always felt very informed and capable of making a good treatment decision after speaking with him.
During treatment, were you treated like a number or a human with John Park at Carolina Conceptions?
Dr. Park always reviews my chart prior to seeing him so during our conversations he is completely current with what is happening and does not need to reference his notes while talking to me. Anytime I have emailed him with questions he calls me back instead of emails and offers detailed answers. He has never made me feel like there was a stupid question to ask.
Describe the protocols John Park used in your cycles at Carolina Conceptions and their degree of success.
I am about to start IVF treatment with Dr. Park, so I can't yet speak on that protocol. However, I did complete an IUI treatment with him. I was on Letrozole for 5 days, days 3-7, and had a total of 2 ultrasounds. One was a baseline ultrasound and the other was on day 12. I was then told to inject with Ovidrel on day 14 and went in for the IUI on day 16. Unfortunately this was an unsuccessful procedure, but I was prepared for this news because Dr. Park had told us the chance of success was only 10%.
Describe your experience with the nursing staff at Carolina Conceptions.
I have not had much experience as of yet with the nursing staff. I think I will have a lot of time to get to know them during the IVF process. For the IUI procedure, I think it was a medical assistant that assisted the doctor.
Describe your experience with Carolina Conceptions.
I think this is a very welcoming clinic. The office manager is great at what she does and is so upbeat you can't help but feel good things will happen. Going through this process is very uncomfortable, but I do think the staff understands that and does what they can to put you at ease.
Describe the costs associated with your care under John Park at Carolina Conceptions.
I think the cost of the IUI was around $800 including all fees. This was including remote monitoring fee, the procedure itself, and medication. We have been quoted around $10,000 for IVF plus the separate cost of medications. This is included a $2000 discount for being a registered nurse.
Describe John Park's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
I know for our situation, unexplained infertility, Dr. Park is firm on transferring one embryo. He may be open to transferring multiple embryos if we pushed for it, but we have not done so as we do not want the additional risks.
10
Doctor
John Park
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
6
NPS
8
Age 32
1 IUI
Unexplained
European
Income $50K - $99K
Marketer or PR
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
When I met with Dr. Bowling in person, she was very thorough and kind. She gave me her email address to communicate with her and we had a good back and forth for a while. Eventually, her responses were very delayed and sometimes she wouldn't answer at all.... A nurse did my first ultrasound, another RE did my second, and yet another RE performed my IUI.
I wish a patient portal was an option. The answering system [Carolina Conceptions] when you call is truly ridiculous. You have to listen to an exhaustive number of extension possibilities before you get to the general number at the end. It would be so helpful to be able to send questions or concerns via a secure portal.... I only really remember the one nurse (and maybe she had a different title) that performed my initial ultrasound for IUI. She was very nice and talked me through what we were looking at on the screen.
How was your experience with Meaghan Bowling at Carolina Conceptions?
After I scheduled my IUI last fall, I never saw Dr. Bowling. We set up the plan via email and I called the first day of my period to initiate ultrasound appointments. A nurse did my first ultrasound, another RE did my second, and yet another RE performed my IUI. I was disappointed that Dr. Bowling didn't seem to be involved in my care at all, but I'm fairly new to this world and wasn't sure what to expect. Going forward, I hope to work with her more closely on my personal care.
What's one piece of advice would you give a prospective patient of Meaghan Bowling at Carolina Conceptions?
Be clear on the best way to reach her/communicate care options with her.
During treatment, were you treated like a number or a human with Meaghan Bowling at Carolina Conceptions?
When I met with Dr. Bowling in person, she was very thorough and kind. She gave me her email address to communicate with her and we had a good back and forth for a while. Eventually, her responses were very delayed and sometimes she wouldn't answer at all. The Carolina Conceptions answering system is very long, with a myriad of extensions to reach various people, but connecting directly with my doctor was important to me. Sometimes, a follow-up email will remind her to answer my questions, but overall, I miss the correspondence we had when I was her new patient.
Describe the protocols Meaghan Bowling used in your cycles at Carolina Conceptions and their degree of success.
I took oral letrozole for 5 days before using the trigger shot at home. I had 2 ultrasounds (one with a nurse, one with another RE) and the IUI was performed by a third RE. This RE said with my husband's SA numbers at the time, we shouldn't have scheduled this procedure at all.
Describe your experience with the nursing staff at Carolina Conceptions.
I only really remember the one nurse (and maybe she had a different title) that performed my initial ultrasound for IUI. She was very nice and talked me through what we were looking at on the screen.
Describe your experience with Carolina Conceptions.
I wish a patient portal was an option. The answering system when you call is truly ridiculous. You have to listen to an exhaustive number of extension possibilities before you get to the general number at the end. It would be so helpful to be able to send questions or concerns via a secure portal. Most of my other doctors' have them. Otherwise, the rest of the clinic and the staff is fine. Kelly in Finance has been very helpful when I've had questions about what my insurance would cover.
Describe the costs associated with your care under Meaghan Bowling at Carolina Conceptions.
Between the 2 medications and the ultrasounds/IUI procedure, my IUI cost around $1,700.
Describe Meaghan Bowling's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
N/A
6
Doctor
Meaghan Bowling
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
NPS
7
NPS
8
Age 28 - 30
PCOS
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
2 Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Couchman is to the point and somewhat blunt. Dr.Couchman isn’t the most warm and welcoming however her experience and education are outstanding. Dr.Couchman seems to stay on top of modern treatments...Bedside manner is not as impressive as I think fertility patients desire. Blunt with opinions, news etc...Letroze 2.5 mg days 3-7 Follistim Aq 900 days 8-12 Ovidrel 250 for trigger Ganitelix as instructed
Knowledgeable staff [at Carolina Conceptions] with top of the line technology and procedures. Money back guarantee on IVF (certain requirements must be met) Main clinic is in a great location... Reaching the clinic via phone is at times impossible, especially if you have a specific extension that you’ve been transferred to, they prefer email. Bedside manner is not as impressive as I think fertility patients desire. Blunt with opinions, news etc.
How was your experience with Grace Couchman (retired) at Carolina Conceptions?
Dr. Couchman is to the point and somewhat blunt. Dr.Couchman isn’t the most warm and welcoming however her experience and education are outstanding. Dr.Couchman seems to stay on top of modern treatments and seems to have high success rates.
What's one piece of advice would you give a prospective patient of Grace Couchman (retired) at Carolina Conceptions?
I would like future patients to go into the appointment with the understudy Dr.Couchman is a professional at this and though her bedside manner isn’t as warm and fuzzy as you may desire, she is telling you truthful facts and giving you top of the line care.
During treatment, were you treated like a number or a human with Grace Couchman (retired) at Carolina Conceptions?
It is impossible to get in contact with someone is phone. Typically I play phone tag 3 or 4 times before speaking with the person I am trying to reach. The clinic would much rather email and I think that’s very inappropriate as detail is so important in the fertility world.
Describe the protocols Grace Couchman (retired) used in your cycles at Carolina Conceptions and their degree of success.
Letroze 2.5 mg days 3-7 Follistim Aq 900 days 8-12 Ovidrel 250 for trigger Ganitelix as instructed Progesterone suppositories 4 days following Ovidrel for 16 days.
Describe your experience with your nurse at Carolina Conceptions.
The staff is different to contact as I stated previously. Once in contact I did feel that I got the answers I needed.
Describe your experience with Carolina Conceptions.
We’ll start with weaknesses. Reaching the clinic via phone is at times impossible, especially if you have a specific extension that you’ve been transferred to, they prefer email. Bedside manner is not as impressive as I think fertility patients desire. Blunt with opinions, news etc. Strengths. Knowledgeable staff with top of the line technology and procedures. Money back guarantee on IVF (certain requirements must be met) Main clinic is in a great location.
Describe the costs associated with your care under Grace Couchman (retired) at Carolina Conceptions.
I wish I could remember the costs better. I feel that we paid around $250.00 for monitoring transvaginal ultrasounds. A consultation appointment may be around that as well. My husband is a State Trooper and the clinic does offer a great IVF discount for Law Enforcement officers, military, nurses and others I do believe.
Describe Grace Couchman (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carolina Conceptions.
Based on articles provided by Dr.Couchmans clinic I feel they lean towards single embryo transfer as they see it has no significant difference in success rates, they feel it’s equally effective as multiple.
7
Doctor
Grace Couchman (retired)
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
9
NPS
9
Age 28
2 Fertility Medications
Diminished Ovarian Reserve
Unexplained
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Meyer was attentive, calming and made me feel like my concerns and worries were valid. He was good at making me feel comfortable and not awkward.... My first cycle included 150 iu follistim days 3-8, then one day cetrotide, and then ovidrel to trigger on cd 10. My AMH is one, I had about 5 follicles between 13-15 when they told me to take ovidrel. I feel I was told to trigger too early but they said my follicles were mature enough and they were worried that if I waited another day to trigger that I could have a multiple pregnancy.
This clinic [Carolina Conceptions] has great morning hours, they are good at returning phone calls and always seem eager to help you in any way they can. I do wish they stayed open a little later for after work appointments. The clinic is clean and welcoming. The clinic is a little hard to get to, and traffic here in the morning can be a nightmare.
How was your experience with Bill Meyer at Carolina Conceptions?
Dr. Meyer was attentive, calming and made me feel like my concerns and worries were valid. He was good at making me feel comfortable and not awkward. I am only on my second cycle with him but I am very happy so far. I hope he is a little more aggressive this cycle since my last Follistim cycle resulted in a negative.
What's one piece of advice would you give a prospective patient of Bill Meyer at Carolina Conceptions?
I would say to a new patient, don't be afraid to ask questions and take your time during your appointments.
During treatment, were you treated like a number or a human with Bill Meyer at Carolina Conceptions?
Dr. Meyer was polite, professional and helpful. He made me feel like my concerns were valid, and he explained things very well. I didn't feel rushed in my initial consultation with him.
Describe the protocols Bill Meyer used in your cycles at Carolina Conceptions and their degree of success.
My first cycle included 150 iu follistim days 3-8, then one day cetrotide, and then ovidrel to trigger on cd 10. My AMH is one, I had about 5 follicles between 13-15 when they told me to take ovidrel. I feel I was told to trigger too early but they said my follicles were mature enough and they were worried that if I waited another day to trigger that I could have a multiple pregnancy.
Describe your experience with the nursing staff at Carolina Conceptions.
My nurses seemed knowledgeable and made me feel comfortable. They were quick, efficient and gentle.
Describe your experience with Carolina Conceptions.
This clinic has great morning hours, they are good at returning phone calls and always seem eager to help you in any way they can. I do wish they stayed open a little later for after work appointments. The clinic is clean and welcoming. The clinic is a little hard to get to, and traffic here in the morning can be a nightmare.
Describe the costs associated with your care under Bill Meyer at Carolina Conceptions.
My medications for my first injectables cycle cost $1452.18 plus the copays for each monitoring ultrasound.
9
Doctor
Bill Meyer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
9
Clinic
Carolina Conceptions
Raleigh
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5