Rated 9.4
Strongly recommend: 94%Neutral: 2%Don't recommend: 4%9.4
94% strongly recommend
62 reviews
Operations
8.8
8.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9
9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.4
8.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.4
8.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8.3
8.3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
884
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 4 offices

Chestnut Hill
300 Boylston Street
Chestnut Hill, MA 02459
844-539-0628
Framingham
61 Lincoln Street
Framingham, MA 01702
(617) 449-9750
Manchester
150 Tarrytown Road
Manchester, NH 03103
(617) 449-9750
South Shore Office
90 Libbey Parkway MA
Weymouth, MA 02189
(617) 449-9750
Show 2 more

2 patient reviews filtered by:

LGBTQ
2018 - 2019, Unsuccessful
6
7
Age 36 - 37
1 IVF
Donor Sperm
Surrogacy
East Asian
Income $100K - $199K
1st of 2 Docs
LGBTQ
Doesn't Recommend
Neutral
Unsuccessful
Dr. Z[imon] had great manner, but the nursing staff didn't. It seemed like the provider would say one thing and the nurse would say another. It was hard to get clear answers...was attentive but didn't help with advocacy or information in our case. She moves really quickly and wasn't always able to break thing down in easy to understand language. As mentioned, the communication between her and the rest fo the staff was not good...We transferred after two missed cycles due to poor communication.
Poor communication between the provider and the nursing staff [at CCRM Boston] resulted in two missed cycles for us. We got calls for apologies but nothing changed...was one of the most expensive places in Boston. I don't remember costs, but I remember thinking if they actually provided a boutique service, then maybe the additional cost was worth it. I didn't receive a boutique services, so I left...It's a new clinic so has a lot of bells & whistles. There were really obvious growing pains that weren't addressed when we were there, and I'm not sure expanding the offices at the time was the best. I hope they've since done better work to ensure good flow of information and keeping everyone on track.
How was your experience with Alison Zimon at CCRM Boston?
Dr. Zimon was attentive but didn't help with advocacy or information in our case. She moves really quickly and wasn't always able to break thing down in easy to understand language. As mentioned, the communication between her and the rest fo the staff was not good.
What's one piece of advice would you give a prospective patient of Alison Zimon at CCRM Boston?
If she communicates something to you, ask how and when it will be communicated to the support staff as well as what to do if there are differences being communicated back to you.
During treatment, were you treated like a number or a human with Alison Zimon at CCRM Boston?
Dr. Z had great manner, but the nursing staff didn't. It seemed like the provider would say one thing and the nurse would say another. It was hard to get clear answers.
Describe the protocols Alison Zimon used in your cycles at CCRM Boston and their degree of success.
We transferred after two missed cycles due to poor communication.
Describe your experience with your nurse at CCRM Boston.
Poor communication between the provider and the nursing staff resulted in two missed cycles for us. We got calls for apologies but nothing changed.
Describe your experience with CCRM Boston.
It's a new clinic so has a lot of bells & whistles. There were really obvious growing pains that weren't addressed when we were there, and I'm not sure expanding the offices at the time was the best. I hope they've since done better work to ensure good flow of information and keeping everyone on track.
Describe the costs associated with your care under Alison Zimon at CCRM Boston.
CCRM was one of the most expensive places in Boston. I don't remember costs, but I remember thinking if they actually provided a boutique service, then maybe the additional cost was worth it. I didn't receive a boutique services, so I left.
What specific things went wrong at CCRM Boston?
  • Lost paperwork
  • Lost appointments
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Lost or damaged samples
6
Doctor
Alison Zimon
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
CCRM Boston
Chestnut Hill
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
8
8
Age 40
3 IVF
European
Income $500K
Business Executive
2nd of 2 Docs
Neutral
Neutral
Unsuccessful
I like Dr. Zimon a lot, we've done once cycle that went well, basically as expected. Genetic testing proved the embryos were not viable. We have a plan in place already to start the next cycle. I am ramping up my personal health to make the next cycle more successful....There were a few times where my chart could have been reviewed before my appointments....Tested for ovulation, estrogen priming, 3 shots of lupron and then full doses of menapure and Gonal-F. HCG trigger.
A few times I saw the other doctor for ultrasounds, who is a male, which I was not expecting. It turned out fine, just wish I had been prepared. The clinic [CCRM Boston] is well decorated and always looks clean...There were a few times where my chart could have been reviewed before my appointments....When initially getting all of my records transferred it was a struggle for them to find a few things they had received. Also a refund check was mailed to the wrong city.
How was your experience with Alison Zimon at CCRM Boston?
I like Dr. Zimon a lot, we've done once cycle that went well, basically as expected. Genetic testing proved the embryos were not viable. We have a plan in place already to start the next cycle. I am ramping up my personal health to make the next cycle more successful.
What's one piece of advice would you give a prospective patient of Alison Zimon at CCRM Boston?
Ask a lot of questions regarding things you don't understand and she will explain them to you.
During treatment, were you treated like a number or a human with Alison Zimon at CCRM Boston?
Dr. Zimon is very personable and talks to me like I would expect to be talked to.
Describe the protocols Alison Zimon used in your cycles at CCRM Boston and their degree of success.
Tested for ovulation, estrogen priming, 3 shots of lupron and then full doses of menapure and Gonal-F. HCG trigger.
Describe your experience with the nursing staff at CCRM Boston.
There were a few times where my chart could have been reviewed before my appointments.
Describe your experience with CCRM Boston.
A few times I saw the other doctor for ultrasounds, who is a male, which I was not expecting. It turned out fine, just wish I had been prepared. The clinic is well decorated and always looks clean.
Describe the costs associated with your care under Alison Zimon at CCRM Boston.
Insurance covered most things.
Describe Alison Zimon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Boston.
None
What specific things went wrong at CCRM Boston?
  • Lost paperwork
Describe the specific things that went wrong at CCRM Boston.
When initially getting all of my records transferred it was a struggle for them to find a few things they had received. Also a refund check was mailed to the wrong city.
8
Doctor
Alison Zimon
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
CCRM Boston
Chestnut Hill
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources