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CCRM San Francisco

3 doctors work here

Rated 9.8
Strongly recommend: 95%Neutral: 5%9.8
95% strongly recommend
22 reviews
Operations
9.8
9.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.3
9.3
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.6
7.6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.5
9.5
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
8
8
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
9.1
9.1
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
39
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication
3 doctors work here
8.9
Average Doctor Score
Sunny Jun
CCRM San Francisco
89% strongly recommend
15 Reviews
Rated 9.7
Strongly recommend: 89%Neutral: 11%9.7
Wael Salem
CCRM San Francisco
76% strongly recommend
12 Reviews
Rated 8.6
Strongly recommend: 76%Neutral: 12%Don't recommend: 12%8.6
Salli Tazuke
CCRM San Francisco
85% strongly recommend
9 Reviews
Rated 8.5
Strongly recommend: 85%Don't recommend: 15%8.5

This clinic has 1 office
Visit clinic website

Menlo Park
1060 Marsh Road
Menlo Park, CA 94025
650-646-7500

22 patient reviews

Most Recent
Strongly Recommend
95%
Neutral
5%
Don't Recommend
0%
2019 - 2020, Unknown Success
10
10
Age 42 - 43
3 IUI
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $200K - $499K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
[Dr. Sunny Jun] She always takes the time to call me back if I have questions...She always made time for me and understood our situation...[she]recommended mini-IVF for me and explained that research has shown older women do not respond well to high doses of stim meds...She also recommended we try PICSI and not just ICSI to increase our odds...
[nurse of CCRM San Francisco] was always there for my appointments and really helped with info whenever I needed anything... clinic focuses on a healthy pregnancy and will only transfer one embryo if it has been PGS tested...We were offered a 3-cycle packaged aimed at really helping us conceive...[cost]We did a 3-cycle mini IVF protocol including ICSI and PGS...The package was $27,000 for 3 retrievals with early embryo banking, ICSI and PGS.
How was your experience with Sunny Jun at CCRM San Francisco?
We moved to CCRM after two failed cycles at another clinic. One of the reasons we switched was at the previous clinic it was never a guarantee that we would see our doctor. My retrievals and transfers were scheduled with other doctors so we were thrilled to find a clinic where we would always see Dr Jun for all important appointments and procedures. She always made time for me and understood our situation. A previous clinic did not refer to my chart more than once when deciding next steps and gave us poor advice, but Dr Jun has always been on top of everything. She makes me feel like I’m her only patient.
What's one piece of advice would you give a prospective patient of Sunny Jun at CCRM San Francisco?
She’s caring, experienced, and knowledgeable. I previously thought all doctors were the same, some just had better bedside manners than other, but Dr Jun showed me that she will take the time to learn about us, our situation, and provide scientific research backing her decisions for us.
During treatment, were you treated like a number or a human with Sunny Jun at CCRM San Francisco?
Dr Jun is very caring. She always takes the time to call me back if I have questions (other than simple administrative questions my nurse coordinator can answer). I feel like she genuinely cares for me and wants to help us have a baby.
Describe the protocols Sunny Jun used in your cycles at CCRM San Francisco and their degree of success.
Dr Jun recommended mini-IVF for me and explained that research has shown older women do not respond well to high doses of stim meds. With minimal stim, I had the exact same number of eggs retrieved (5) as I did with a high dose of medication. She also recommended we try PICSI and not just ICSI to increase our odds. And after 3 cycles with low fertilization rates, she recommended we try calcium ionophore with our next cycle.
Describe your experience with your nurse at CCRM San Francisco. (Assigned nurse: Diane)
The nursing staff is phenomenal. Angie, one of the head nurses was always there for my appointments and really helped with info whenever I needed anything. My nurse coordinator, Diane, was very helpful. Our previous clinic did not assign us a nurse coordinator and it lead to so many issues with nurses not understanding my history or situation. Diane was always familiar with my case and very helpful and would engage Dr Jun whenever I asked or if I had a detailed question.
Describe your experience with CCRM San Francisco.
CCRM was our second clinic and instantly showed us what it was like to have personalized care. It was drastically different from our first clinic where we felt like just a number. The clinic is very welcoming, all of the staff are amazing, and they give you a personalized experience. We were offered a 3-cycle packaged aimed at really helping us conceive. The only downsides we have experienced were when we were initially getting set up with the clinic. We sent over our medical records from a previous clinic and CCRM could not find some of our previous tests. I ended up searching them myself and sending screen shots of the pages of my records to the team. It was a simple search that took me a few minutes and it surprised me that they didn’t think to do the same. From a financial perspective, the clinic offers multi-cycle packages which were much more affordable than our first clinic. The only downside was I had two experiences where I received a bill through the portal and paid online and then they called to tell me I hadn’t paid and had an outstanding balance. After telling them I paid online they looked to see I had. I wish the online portal showed all payments, both those done in the clinic and online to keep track of everything better.
Describe the costs associated with your care under Sunny Jun at CCRM San Francisco.
We did a 3-cycle mini IVF protocol including ICSI and PGS. They told me it was a special package available for women 43 and older and I had just turned 43. The package was $27,000 for 3 retrievals with early embryo banking, ICSI and PGS. Transfers were an extra cost (we’re not there yet)
Describe Sunny Jun's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM San Francisco.
Our clinic focuses on a healthy pregnancy and will only transfer one embryo if it has been PGS tested.
10
Doctor
Sunny Jun
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Billing Department
Nursing Staff
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
10
10
Age 41 - 42
4 IVF
Diminished Ovarian Reserve
Tubal Blockage
Prefer not to answer
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr. Tazuke is really kind. It’s been a long year of four retrievals and then two cancelled transfer dates (one was due to my mistake in missing a progesterone dose which put the transfer at risk, next time I ovulated). I was tired after the year but she was encouraging, suggesting that I hang in there, and here we are on the 3rd transfer 5 weeks pregnant. It’s early but the first ultrasound was promising... She recommended unblocking a tube and I found a surgeon to do that...I am 42, had diminished ovarian reserves, a blocked tube. It took 4 retrieval’s. First three had no viable embryos. The fourth resulted in two 5AA. I felt I hit the lottery. I then went and got the surgery to unblock the tube. I came back and we had two cancelled FETs - one due to a mistakenly late progesterone dose on my part, 2nd due to ovulation. She made the calls to cancel - they were good calls as disappointed as I was. We transferred this month and I am 5 weeks pregnant and hoping we are on the path.
[CCRM San Francisco has a] Great location off of 101 on Menlo Park...Early hours...Relaxing waiting room...Beautiful surgery center for retrieval and transfer...They [nurses] send me an email of my message schedule after trying to leave a voicemail by my request. I work in tech and cannot take calls at work. The write up is so critical for me to follow the directions. Through screwing up, I learned how critical med timing is in this treatment. A delayed progesterone required me to cancel my FET. The stakes are high and they were helpful...Early on, my nurse didn’t give me a detail on one do the injection timings. I freaked out and from then on asked that she send me a detailed email every time l. She did that and things were smooth sailing.
How was your experience with Salli Tazuke at CCRM San Francisco?
She is smart. She recommended unblocking a tube and I found a surgeon to do that. I trust her and we are now 5 weeks pregnant. I am 42, had diminished ovarian reserves, a blocked tube. It took 4 retrieval’s. First three had no viable embryos. The fourth resulted in two 5AA. I felt I hit the lottery. I then went and got the surgery to unblock the tube. I came back and we had two cancelled FETs - one due to a mistakenly late progesterone dose on my part, 2nd due to ovulation. She made the calls to cancel - they were good calls as disappointed as I was. We transferred this month and I am 5 weeks pregnant and hoping we are on the path.
What's one piece of advice would you give a prospective patient of Salli Tazuke at CCRM San Francisco?
Hang in there. If your egg quality is bad, try Coq10 and make sure you handle your stress (do acupuncture, massage, meditation).
During treatment, were you treated like a number or a human with Salli Tazuke at CCRM San Francisco?
Dr. Tazuke is really kind. It’s been a long year of four retrievals and then two cancelled transfer dates (one was due to my mistake in missing a progesterone dose which put the transfer at risk, next time I ovulated). I was tired after the year but she was encouraging, suggesting that I hang in there, and here we are on the 3rd transfer 5 weeks pregnant. It’s early but the first ultrasound was promising.
Describe your experience with the nursing staff at CCRM San Francisco.
They send me an email of my message schedule after trying to leave a voicemail by my request. I work in tech and cannot take calls at work. The write up is so critical for me to follow the directions. Through screwing up, I learned how critical med timing is in this treatment. A delayed progesterone required me to cancel my FET. The stakes are high and they were helpful.
Describe your experience with CCRM San Francisco.
Strengths Top rated lab Great location off of 101 on Menlo Park Early hours Relaxing waiting room Beautiful surgery center for retrieval and transfer Weaknesses Early in my procedure l, they had less staff who could ultrasound so waits could get long but they have fixed it
Describe Salli Tazuke's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM San Francisco.
I wanted single only. We did not want twins - I have two other children and also do not want to manage an even higher risk pregnancy at my age.
What specific things went wrong at CCRM San Francisco?
  • Failed to convey critical information
Describe the specific things that went wrong at CCRM San Francisco.
Early on, my nurse didn’t give me a detail on one do the injection timings. I freaked out and from then on asked that she send me a detailed email every time l. She did that and things were smooth sailing.
10
Doctor
Salli Tazuke
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
10
10
Age 30
IVF
PCOS
East Asian
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Jun is personable and I was very comfortable with her as my doctor. She is passionate about helping her patients achieve their goal of having a baby and treats you like a person (as opposed to just a number). I always felt like she had my best interest at heart. ... She custom adjusted my dosage based on how my body was reacting to the medication and followed daily bloodwork closely. ... Also, she is extremely knowledgeable, is very experienced, and is up to date on all of the current studies regarding fertility and pregnancy.
The clinic [CCRM San Francisco] is newer and has a comfortable and sleek waiting area (which includes snacks, coffee, and waters). They open as early as 7am which works out well for working patients since I was able to get an appointment/blood draws before work. It was easy to get a same day appointment when I really needed it (especially during in cycle when each day is critical).
How was your experience with Sunny Jun at CCRM San Francisco?
Dr. Jun is personable and I was very comfortable with her as my doctor. She is passionate about helping her patients achieve their goal of having a baby and treats you like a person (as opposed to just a number). I always felt like she had my best interest at heart. Also, she is extremely knowledgeable, is very experienced, and is up to date on all of the current studies regarding fertility and pregnancy. She custom adjusted my dosage based on how my body was reacting to the medication and followed daily bloodwork closely.
What's one piece of advice would you give a prospective patient of Sunny Jun at CCRM San Francisco?
I would urge all prospective patients to make an appointment for an initial consultation sooner rather than later (even if they are only sort of thinking about pursuing treatment). The initial consultation provides a ton of useful information and gives you all the facts to make the best decision on how to move forward.
During treatment, were you treated like a number or a human with Sunny Jun at CCRM San Francisco?
Dr. Jun spent a significant amount of time explaining all of the available procedures and what to expect during our initial consultation. She was available every step of the way to answer any questions I had and even gave me her cell phone number during one of the procedures since I was experiencing side effects from the injections. She is kind and empathetic while being realistic and fact/data based.
Describe your experience with the nursing staff at CCRM San Francisco.
I was assigned one nurse which I loved since I didn't have to repeat myself and she was very familiar with my care. The nursing staff were really good at blood draws which is important since you get your blood drawn almost every day in some weeks.
Describe your experience with CCRM San Francisco.
The clinic is newer and has a comfortable and sleek waiting area (which includes snacks, coffee, and waters). They open as early as 7am which works out well for working patients since I was able to get an appointment/blood draws before work. It was easy to get a same day appointment when I really needed it (especially during in cycle when each day is critical).
Describe the costs associated with your care under Sunny Jun at CCRM San Francisco.
The majority of my costs were covered by Progyny insurance
Describe Sunny Jun's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM San Francisco.
I had all of my embryos genetically tested and Dr. Jun transferred one embryo.
10
Doctor
Sunny Jun
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019, 22 Eggs Frozen
10
10
Age 25
1 Egg Freezing
East Asian
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr Jun decreased my Gonal-F dose from 150U to 125U for most of the injection period, after reviewing my bloodwork consistently. She also provided the green light for triggering ovulation at the sweet spot between when I would have a lot of eggs to be retrieved and not being too prone to OHSS...remembered who I was and provided me with personalized care... Though I didn't see her much during appointments, she reviewed all of my bloodwork and ultrasounds results every day and recommended the right treatment for the next day. The highly personalized treatment resulted in a very successful egg retrieval (they were able to freeze 22 eggs in one cycle), and almost no side effects. During the times I saw her, Dr Jun made me feel very comfortable and I always felt like I was in good hands. She was also very transparent about answering any of my questions. I would highly recommend her.
Sam [nurse at CCRM San Francisco] was an angel. I loved coordinating with her during the whole process. She always explained everything clearly, answered my additional questions, was very accessible over message and over the phone, and was a very friendly face that I looked forward to seeing... is a very nice clinic. Everything is clean, modern, and I generally didn't wait long for appointments. The staff are friendly. They were flexible whenever I was running behind from traffic (which was often).
How was your experience with Sunny Jun at CCRM San Francisco?
Dr Jun is a very competent doctor. Though I didn't see her much during appointments, she reviewed all of my bloodwork and ultrasounds results every day and recommended the right treatment for the next day. The highly personalized treatment resulted in a very successful egg retrieval (they were able to freeze 22 eggs in one cycle), and almost no side effects. During the times I saw her, Dr Jun made me feel very comfortable and I always felt like I was in good hands. She was also very transparent about answering any of my questions. I would highly recommend her.
During treatment, were you treated like a number or a human with Sunny Jun at CCRM San Francisco?
Dr Jun remembered who I was and provided me with personalized care.
Describe the protocols Sunny Jun used in your cycles at CCRM San Francisco and their degree of success.
Dr Jun decreased my Gonal-F dose from 150U to 125U for most of the injection period, after reviewing my bloodwork consistently. She also provided the green light for triggering ovulation at the sweet spot between when I would have a lot of eggs to be retrieved and not being too prone to OHSS.
Describe your experience with your nurse at CCRM San Francisco. (Assigned nurse: Sam)
Sam was an angel. I loved coordinating with her during the whole process. She always explained everything clearly, answered my additional questions, was very accessible over message and over the phone, and was a very friendly face that I looked forward to seeing.
Describe your experience with CCRM San Francisco.
CCRM San Francisco is a very nice clinic. Everything is clean, modern, and I generally didn't wait long for appointments. The staff are friendly. They were flexible whenever I was running behind from traffic (which was often).
Describe the costs associated with your care under Sunny Jun at CCRM San Francisco.
I was fortunate to be mostly covered by my insurance, so I wasn't that familiar with the cost of this treatment.
10
Doctor
Sunny Jun
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
10
10
Age 34 - 35
1 IVF
European
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Jun is skilled at boiling down what you need to know and delivering that information to you. If you are someone who needs more info, be sure to ask the questions. I did find that I tended to have questions as soon as I processed the information and had already left the office — but I was able to adjust and ensure I got the amount of info I wanted.
CCRM is very science focused. ... They have an onsite lab and operating rooms. It was always a great place to be. The only thing that could improve it would be an o site pharmacy considering how often you need meds. ... Throughout the experience, everyone was always kind and patient. I felt that I needed to be more proactive on the beginning, but towards the middle to end, the balance seemed to come together. All in all, it was a great experience.
How was your experience with Sunny Jun at CCRM San Francisco?
Dr. Jun is professional and knowledgeable. I never doubted her expertise during treatment and I absolutely recommend her (I felt the same way about her co-medical director, Dr. Tsuzuki who I saw, albeit rarely, if Dr. Jun was in an operation or out of office). Dr. Jun is skilled at boiling down what you need to know and delivering that information to you. If you are someone who needs more info, be sure to ask the questions. I did find that I tended to have questions as soon as I processed the information and had already left the office — but I was able to adjust and ensure I got the amount of info I wanted.
What's one piece of advice would you give a prospective patient of Sunny Jun at CCRM San Francisco?
Trust the process, ask questions, be patient.
During treatment, were you treated like a number or a human with Sunny Jun at CCRM San Francisco?
CCRM is very science focused. They are committed to proven protocols, and they do not like to veer from what they know. You need to understand this going into it. Once you accept this, it helps you understand why the countless tests and ultrasounds are important. Only when the environment of your body meets 100% of the metrics they are seeking will they move forward with the next step. This can be frustrating at times because your desire is to continue to move forward at a fast pace, however when you compare this style to other clinics, you can see the value. Other clinics will push on to the next stage with less confidence that the environment is condusive to success, and you can end up having to repeat the process over and over. CCRM commits to the metrics they know will work, and they wait for you to hit those metrics, then they act. This process can impact how you feel about being a number versus being human. But at the end of the day, this is a scientific process. From a social perspective, the staff & doctors are caring — very busy, but very caring.
Describe your experience with your nurse at CCRM San Francisco. (Assigned nurse: Angela)
I believe that when I first began treatment, the staff was going through some changes. There were a handful of new people, and a new system they were using. I could tell that things were a bit chaotic. This did not affect my treatment, however the energy was a little more nervous than you’d anticipate. Later in my treatment, this calmed down. Throughout the experience, everyone was always kind and patient. I felt that I needed to be more proactive on the beginning, but towards the middle to end, the balance seemed to come together. All in all, it was a great experience.
Describe your experience with CCRM San Francisco.
The clinic is beautifully modern, and always perfectly clean. They have an onsite lab and operating rooms. It was always a great place to be. The only thing that could improve it would be an o site pharmacy considering how often you need meds.
Describe the costs associated with your care under Sunny Jun at CCRM San Francisco.
$7000 + prescriptions ($2,000?) for embryo transfer $17,000 for egg retrieval $500 anesthesia $5,500 prescriptions A few miscellaneous expenses Total +\- $35,000
Describe Sunny Jun's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM San Francisco.
CCRM focuses on successfully giving you what you want: a healthy pregnancy. To that end, they do not allow a double embryo transfer as that is automatically a higher risk pregnancy and could endanger both embryos. On your 2nd or later pregnancies, they may reconsider this, but for the 1st pregnancy, they do not take unnecessary risks.
10
Doctor
Sunny Jun
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2018 - 2019, Successful
9
8
Age 34 - 35
2 IVF
Male Factor
European
Income $100K - $199K
Teacher
1st of 2 Docs
Strongly Recommends
Neutral
Successful
Review of
My egg retrieval [with Dr. Jun] was almost 14 days long with a more slow and steady approach with frequent check -ins. My first transfer was cancelled as my lining became way too thick and Dr. Jun changed my protocol and switched to a natural cycle for my transfer...is incredibly compassionate and caring. She listens to your concerns and I believe whole heartedly she desires to help you achieve the outcome you have been dreaming for.
CCRM San Francisco has become so busy and everyone is doing the best that they can...I am so thankful that CCRM offers natural cycles as this protocol worked and seemed to really do well with my body!...The nursing staff overall is incredibly caring and knowledgeable. Once you are in a stim cycle they communicate quickly and they always care deeply. When I was not in a cycle it was harder to feel heard or to get a response from the nurses. There were also moments where I did not feel like I was given enough information.
How was your experience with Sunny Jun at CCRM San Francisco?
Dr. Jun is an incredibly thorough and seasoned Doctor. She is compassionate, empathetic, and incredibly hard working. She takes each step of your process with extreme consideration and precision. Though there were times we felt like maybe she was being a little too cautious in our particular case, we trust her whole heartedly and chose her because of her skill and knowledge. We are forever grateful for Dr. Jun and all of her passion for her field and amazing skill. Everyone at CCRM is absolutely phenomenal and striving beside you for the same dream!
What's one piece of advice would you give a prospective patient of Sunny Jun at CCRM San Francisco?
Trust her! She without a doubt has your best interest at heart.
During treatment, were you treated like a number or a human with Sunny Jun at CCRM San Francisco?
Dr. Jun is incredibly compassionate and caring. She listens to your concerns and I believe whole heartedly she desires to help you achieve the outcome you have been dreaming for.
Describe the protocols Sunny Jun used in your cycles at CCRM San Francisco and their degree of success.
We have male factor infertility so my protocol was pretty straight forward. Even though I had previously had a successful pregnancy with a different clinic, they still wanted to do a thorough assessment and I had a HSG and hysteroscopy along with my retrieval and frozen transfer. My egg retrieval was almost 14 days long with a more slow and steady approach with frequent check -ins. My first transfer was cancelled as my lining became way too thick and Dr. Jun changed my protocol and switched to a natural cycle for my transfer. I am so thankful that CCRM offers natural cycles as this protocol worked and seemed to really do well with my body!
Describe your experience with your nurse at CCRM San Francisco. (Assigned nurse: Michaela)
The nursing staff overall is incredibly caring and knowledgeable. Once you are in a stim cycle they communicate quickly and they always care deeply. When I was not in a cycle it was harder to feel heard or to get a response from the nurses. There were also moments where I did not feel like I was given enough information. For example, I had to rush home from work midday to do my first stim injection, and I had no idea that I was to be on bed rest for 2 days after my transfer. I feel like if there was a little more explanation and forethought I could have avoided these situations which added stress to the process. We also started with a different nurse that left CCRM. Once she left we were placed on a new nurses caseload, but we felt like we were invisible and were having to constantly contact the clinic to get things going and ask for next steps. As it was the beginning of the cycle I was nervous that this might not be the best place for us, so I talked to Dr. Jun about not feeling heard and she was very empathetic and listened well. I felt more prioritized after that conversation, but there were moments again that I wish there was more explanation and forethought. I do not think this experience is due to lack of skill or care, but just see that CCRM San Francisco has become so busy and everyone is doing the best that they can.
Describe your experience with CCRM San Francisco.
CCRM is a top notch, thorough, and skilled clinic. I do hope that they provide attainable working hours for their employees, and that they continue to sustainably grow their practice in San Francisco. They are helping so many people and doing so much good!
Describe the costs associated with your care under Sunny Jun at CCRM San Francisco.
We were so thankful to have Progyny health coverage. However, even with this coverage there were some meds that were not covered and we still ended up paying around $3,000 out of pocket. Nothing to complain about!
Describe Sunny Jun's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM San Francisco.
Dr. Jun and CCRM has amazing transfer rates so she highly recommended a single embryo transfer and we agreed!
9
Doctor
Sunny Jun
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
10
10
Age 35
4 IVF
Endometriosis
PCOS
Recurrent Pregnancy Loss
South Asian
Income $200K - $499K
Engineer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr Jun was extremely thorough from the get go. ... Dr Jun’s approach was so refreshingly different, she did not rush me into anything she did a battery of comprehensive tests and unconvered things my previous doctor did not even suggest in the 3 years we saw him. ... Dr Jun is extremely patient and compassionate and surely knows what she’s doing. ... She diagnosed me with endometriosis and suggested we do PICSI to be better our chances and it worked for us!
CCRM is an established name and our accupuncturist recommended the clinic when they opened up a new branch in Nor Cal. The facility is top notch with a really great and hard working staff who are always avialble when you need them ... Dr Jun explained the risks with multiples and given the grade of our euploid embryos was very particular about using a single embryo to transfer. We trusted her decision and it worked for us.
How was your experience with Sunny Jun at CCRM San Francisco?
As I detailed in my previous description, Dr Jun is extremely patient and compassionate and surely knows what she’s doing. We are so thankful for her. She has been so thorough and her approach to our treatment has been such a refreshing change from our previous experience. She diagnosed me with endometriosis and suggested we do PICSI to be better our chances and it worked for us!
What's one piece of advice would you give a prospective patient of Sunny Jun at CCRM San Francisco?
Listen to her advice and your Nurse practitioner! And don’t rush into anything take your time like Dr Jun says!
During treatment, were you treated like a number or a human with Sunny Jun at CCRM San Francisco?
Dr Jun was extremely thorough from the get go. When I went to see Dr Jun I had almost given up hope after 5 years of TTC , 3 years of continuous treatment that included 3 retrievals 8 transfer and 3 pregnancy losses. I was close to giving up but went to see Dr Jun to get a second opinion before we threw in the towel. Dr Jun’s approach was so refreshingly different, she did not rush me into anything she did a battery of comprehensive tests and unconvered things my previous doctor did not even suggest in the 3 years we saw him. She was so understanding through the entire process and clearly felt like magic for us! We had the best response with our 1st retrieval with her (my 4th one) and she managed to get us 7 euploid embryos!!! And we are currently pregnant after our first frozen transfer with her!! We are extremely grateful for her and would recommend her to anyone who is looking to begin or continue their IVF journey.
Describe your experience with CCRM San Francisco.
CCRM is an established name and our accupuncturist recommended the clinic when they opened up a new branch in Nor Cal. The facility is top notch with a really great and hard working staff who are always avialble when you need them
Describe Sunny Jun's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM San Francisco.
Dr Jun explained the risks with multiples and given the grade of our euploid embryos was very particular about using a single embryo to transfer. We trusted her decision and it worked for us.
10
Doctor
Sunny Jun
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
10
10
Age 37
2 IVF
Endometriosis
Recurrent Pregnancy Loss
Unexplained
Prefer not to answer
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
[Dr. Jun was] very clear in laying out the entire process, including education and what to expect every step of the way. If we had ideas, they would always consider it and research it and get back to us with their thoughts... Working with her felt like having a very dear friend manage your care. She operated with the empathy and tenderness needed and was able to deliver bad news in a really honest and considerate way.
They [staff at CCRM] took our calls when we celebrated, they were our shoulders to cry on( believe me there will be some tears), they are amazing in their support system. We received more than empathy, we received a loving community led by this amazing team and it was just absolutely everything we could have hoped for...It was a general fee for each Ivf round -15K approximately Ccrm has other plans for multiple rounds but we elected to go round by round.
How was your experience with Sunny Jun at CCRM San Francisco?
Dr Jun was simply amazing. Working with her felt like having a very dear friend manage your care. She operated with the empathy and tenderness needed and was able to deliver bad news in a really honest and considerate way.
What's one piece of advice would you give a prospective patient of Sunny Jun at CCRM San Francisco?
Use her kindness and accessory her knowledge. If you see something during your google searches, she will take the time to answer all those questions.
During treatment, were you treated like a number or a human with Sunny Jun at CCRM San Francisco?
Just the best! Infertility is such an emotional and sensitive topic that most of the people around you can never really empathize or understand. Women end up going to anonymous online support groups for their community and to find a team that truly understands our plight can be really difficult. We were referred to and spoke with many of the popular and reputable IVF clinics in the Bay Area and didn’t get that empathetic feel we desired. Some felt like a factory where you would rarely see the doctor. Some felt like like a very high pressure sales tactics. Knowing how expensive this will be, getting the right doctor and team was really important. Low and behold, our ob mentioned that ccrm was opening a new office led by Dr. Sunny Jun and Dr. Tazuke. CCRM already has a great reputation in the Ivf world so we were optimistic but cautiously optimistic bc infertility is such a struggle. And then we met Dr. Jun and Dr. Tazuke. You will never meet a nicer and more empathetic team. They are truly rooting for you and are very honest about everything but deliver great news and bad news in such an empathetic way that it really encourages you to keep on. We worked with Dr. Jun and Lisa who are grand slams! They were very clear in laying out the entire process, including education and what to expect every step of the way. If we had ideas, they would always consider it and research it and get back to us with their thoughts. What doctor do you know would listen to their patients about new info and consider it so thoughtfully. Not many. They took our calls when we celebrated, they were our shoulders to cry on( believe me there will be some tears), they are amazing in their support system. We received more than empathy, we received a loving community led by this amazing team and it was just absolutely everything we could have hoped for.
Describe the protocols Sunny Jun used in your cycles at CCRM San Francisco and their degree of success.
Not sure of the details Round 1: CCRM level 1 protocol Round 2: CCRM level 5 protocol
Describe your experience with your nurse at CCRM San Francisco. (Assigned nurse: Lisa)
The best. Bedside manner is really important and they have become our family. They are simple the most caring team you will ever find
Describe your experience with CCRM San Francisco.
Beautiful brand new clinic, amazing nursing team, top of the line lab that is yielded amazing results thus far! Lab team is phenomenal. Results matter and they beat everyone else with their protocols. Amazing bedside manner. Dr Jun is a super sharp smart considerate empathetic doctor who really cares for her patients. No complaints.
Describe the costs associated with your care under Sunny Jun at CCRM San Francisco.
It was a general fee for each Ivf round -15K approximately Ccrm has other plans for multiple rounds but we elected to go round by round.
Describe Sunny Jun's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM San Francisco.
prefer single embryo transfer and I agreed completely
10
Doctor
Sunny Jun
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
10
10
Age 40
3 IVF
3 Egg Freezing
Diminished Ovarian Reserve
Endometriosis
Tubal Blockage
Recurrent Pregnancy Loss
European
Sales Representative
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
I cannot say enough positive things about Dr. Jun. She was the only doctor I saw that required a mammogram before starting IVF and because she did I was lucky to find pre-cancerous cells that were removed just in time. My Oncologist told me that she saved my life so I am forever grateful to her. I will be starting my cycle in January and I wish I had gone to her sooner.
Strengths [of CCRM-MP] - the top lab in the country if not world, top doctors and support team that is excellent. Weakness- does not take insurance (so far). If I had insurance that covered IVF, this would have been a deal breaker. I went through IVF with insurance coverage years ago and it just makes a terrible, stressful experience so much less so. I always appreciated that doctor's office for taking insurance and also making sure they maximized my benefits.
How was your experience with Sunny Jun at CCRM San Francisco?
I cannot say enough positive things about Dr. Jun. She was the only doctor I saw that required a mammogram before starting IVF and because she did I was lucky to find pre-cancerous cells that were removed just in time. My Oncologist told me that she saved my life so I am forever grateful to her. I will be starting my cycle in January and I wish I had gone to her sooner.
What's one piece of advice would you give a prospective patient of Sunny Jun at CCRM San Francisco?
I think it's worth the drive to Menlo Park to go to Dr. Jun's practice.
During treatment, were you treated like a number or a human with Sunny Jun at CCRM San Francisco?
Dr. Jun is by far the best RE I have met. I immediately felt comfortable with her and I feel she is highly capable. I'm excited to be working with her and her team.
Describe your experience with your nurse at CCRM San Francisco. (Assigned nurse: Lisa)
Lisa is very organized and I felt like I was in great hands.
Describe your experience with CCRM San Francisco.
Strengths- the top lab in the country if not world, top doctors and support team that is excellent. Weakness- does not take insurance (so far). If I had insurance that covered IVF, this would have been a deal breaker. I went through IVF with insurance coverage years ago and it just makes a terrible, stressful experience so much less so. I always appreciated that doctor's office for taking insurance and also making sure they maximized my benefits. Not many doctors do that in Nor Cal so it was worth it for me to fly down to L.A. to see this doctor that took my insurance. It would really set CCRMM apart if they took insurance. Not to mention, I believe it's the morally right thing to do. Infertility is a life-changing, terrible thing to experience.
Describe the costs associated with your care under Sunny Jun at CCRM San Francisco.
Definitely higher than the other clinics in the area. With meds maybe $20K per cycle.
Describe Sunny Jun's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM San Francisco.
Dr. Jun and I agreed to transfer one at a time in my case.
10
Doctor
Sunny Jun
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
8
9
Age 37 - 38
3 IUI
10 IVF
Poor Egg Quality
European
Latinx
Income $100K - $199K
4th of 4 Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Review of
I feel like Dr. Jun was creative and willing to work with more difficult cases. We had one round of IVF that failed and she suggested a new approach that gave us some early good results (though it's too soon to know if we'll have a successful pregnancy). She celebrated success with us while also keeping expectations realistic. ... She was good about knowing my history and making recommendations based on that.
Strengths: Top notch facility [CCRM], modern equipment, in-house surgery center, very thorough testing, great phlebotomists, friendly staff, creative and persistent doctor. Weaknesses: Wait times can be long when they're backed up or busy. ... The coordinator staff turns over fairly quickly. It would be nice to work with the same person through all my treatment but I've had three different coordinators in the last year.
How was your experience with Sunny Jun at CCRM San Francisco?
I feel like Dr. Jun was creative and willing to work with more difficult cases. We had one round of IVF that failed and she suggested a new approach that gave us some early good results (though it's too soon to know if we'll have a successful pregnancy). She celebrated success with us while also keeping expectations realistic.
What's one piece of advice would you give a prospective patient of Sunny Jun at CCRM San Francisco?
CCRM SF will move quickly if you are efficient and get all of the tests and documents completed on time. Don't wait for anyone to tell you what to do. Instead, ask questions and be your own advocate.
During treatment, were you treated like a number or a human with Sunny Jun at CCRM San Francisco?
She was good about knowing my history and making recommendations based on that.
Describe the protocols Sunny Jun used in your cycles at CCRM San Francisco and their degree of success.
We have a long history with IVF. Once we started working with Dr. Jun, we did one round of traditional IVF that failed followed by a two-round embryo banking package with mini-IVF, which gave us two normal blastocysts.
Describe your experience with your nurse at CCRM San Francisco. (Assigned nurse: Monique, Angie, Angela)
The coordinator staff turns over fairly quickly. It would be nice to work with the same person through all my treatment but I've had three different coordinators in the last year.
Describe your experience with CCRM San Francisco.
Strengths: Top notch facility, modern equipment, in-house surgery center, very thorough testing, great phlebotomists, friendly staff, creative and persistent doctor. Weaknesses: Wait times can be long when they're backed up or busy.
Describe the costs associated with your care under Sunny Jun at CCRM San Francisco.
A typical round of IVF cost around $15,000 plus the cost of meds. This was all inclusive of everything except FET.
Describe Sunny Jun's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM San Francisco.
CCRM SF advocates for eSET, which I support as well.
8
Doctor
Sunny Jun
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2018, Unknown Success
10
10
Age 44
4 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
East Asian
Income $200K - $499K
Doctor
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr. Jun is a wonderful physician. She takes time to answer questions, deliver results, and is invested in your process and outcome. She is very knowledgeable and discusses all options realistically. ... Dr. Jun uses the protocols generally prescribed by the main CCRM, although she tailors it to you as an individual. ... Dr. Jun and every member of the staff [CCRM San Francisco] were always friendly and helpful and invested in the best possible outcome.
Very supportive clinic [CCRM San Francisco], warm and welcoming. They recently got a new phlebotomist, who is amazing. I unfortunately can't remember her name, but it makes a big difference with so many blood draws. The IVF coordinators are lovely and responsive to messages. ... Dr. Jun and every member of the staff were always friendly and helpful and invested in the best possible outcome.
How was your experience with Sunny Jun at CCRM San Francisco?
Dr. Jun is a wonderful physician. She takes time to answer questions, deliver results, and is invested in your process and outcome. She is very knowledgeable and discusses all options realistically.
What's one piece of advice would you give a prospective patient of Sunny Jun at CCRM San Francisco?
I would think about all of your expectations and questions beforehand and she discusses them thoroughly.
During treatment, were you treated like a number or a human with Sunny Jun at CCRM San Francisco?
Dr. Jun and every member of the staff were always friendly and helpful and invested in the best possible outcome.
Describe the protocols Sunny Jun used in your cycles at CCRM San Francisco and their degree of success.
Dr. Jun uses the protocols generally prescribed by the main CCRM, although she tailors it to you as an individual.
Describe your experience with CCRM San Francisco.
Very supportive clinic, warm and welcoming. They recently got a new phlebotomist, who is amazing. I unfortunately can't remember her name, but it makes a big difference with so many blood draws. The IVF coordinators are lovely and responsive to messages.
10
Doctor
Sunny Jun
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2017, Successful
10
10
Age 34
Fertility Medications
Recurrent Pregnancy Loss
East Asian
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Tazuke made my husband and I very comfortable to be in her care. For our first visit, she was very prepared with our background and wanted to get to know us personally, in addition to our fertility history.... She was well prepared for our appointments and showed compassion at the appropriate times. In addition, she was very responsive to any messages and/or questions that we had during the appointment and during non-office hours...
Lisa, our nurse [at CCRM - SF], was great! She was very responsive to any requests and questions that we had...Upon meeting Dr. Tazuke, my husband and I felt very comfortable and confident pursing our care with her. She was well prepared for our appointments and showed compassion at the appropriate times. In addition, she was very responsive to any messages and/or questions that we had during the appointment and during non-office hours.
How was your experience with Salli Tazuke at CCRM San Francisco?
Upon meeting Dr. Tazuke, my husband and I felt very comfortable and confident pursing our care with her. She was well prepared for our appointments and showed compassion at the appropriate times. In addition, she was very responsive to any messages and/or questions that we had during the appointment and during non-office hours.
What's one piece of advice would you give a prospective patient of Salli Tazuke at CCRM San Francisco?
Keep an open mind and as hard as it is to do, don't stress!
During treatment, were you treated like a number or a human with Salli Tazuke at CCRM San Francisco?
Dr. Tazuke made my husband and I very comfortable to be in her care. For our first visit, she was very prepared with our background and wanted to get to know us personally, in addition to our fertility history.
Describe the protocols Salli Tazuke used in your cycles at CCRM San Francisco and their degree of success.
In our particular case, we only did cycle monitoring with Dr. Tazuke. She ended up giving me progesterone supplements to take.
Describe your experience with your nurse at CCRM San Francisco. (Assigned nurse: Lisa)
Lisa, our nurse, was great! She was very responsive to any requests and questions that we had.
10
Doctor
Salli Tazuke
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2017, Successful
10
10
Age 35
1 IUI
2 IVF
European
Income $200K - $499K
Engineer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr Tazuke is very compassionate and thorough. She is very knowledgeable and feel she is providing the best possible treatment for my situation. My husband and I have complete confidence and trust in her and all the staff at CCRM.... Luteal Patch with Antagonist Protocal Priming Cycle with Estrogen Patch and growth hormone to try and grow embryos at same rate. Menapure AM GH/Clomid/Dexa/Folistim PM
[at CCRM SF] ~$17k for retrieval with PGS ~$5k for frozen transfer... Dr Tazuke is very compassionate and thorough. She is very knowledgeable and feel she is providing the best possible treatment for my situation. My husband and I have complete confidence and trust in her and all the staff at CCRM.... Luteal Patch with Antagonist Protocal Priming Cycle with Estrogen Patch and growth hormone to try and grow embryos at same rate. Menapure AM GH/Clomid/Dexa/Folistim PM
How was your experience with Salli Tazuke at CCRM San Francisco?
Dr Tazuke is very compassionate and thorough. She is very knowledgeable and feel she is providing the best possible treatment for my situation. My husband and I have complete confidence and trust in her and all the staff at CCRM.
Describe the protocols Salli Tazuke used in your cycles at CCRM San Francisco and their degree of success.
Luteal Patch with Antagonist Protocal Priming Cycle with Estrogen Patch and growth hormone to try and grow embryos at same rate. Menapure AM GH/Clomid/Dexa/Folistim PM
Describe your experience with your nurse at CCRM San Francisco. (Assigned nurse: Lisa and Ellie)
The best!
Describe the costs associated with your care under Salli Tazuke at CCRM San Francisco.
~$17k for retrieval with PGS ~$5k for frozen transfer
10
Doctor
Salli Tazuke
Humanity
Communication
Frequency Seen
Trustworthiness
Explained risks
Adaptability
10
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2021, Consult
10
10
Age 37
2 IVF
2 Egg Freezing
PCOS
Recurrent Pregnancy Loss
Other
Ashkenazi Jewish
Income $200K - $499K
Sales Representative
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Salem is among the very best of the best. I come to him with an incredibly complex history in attempts of creating a family of my own for nearly 8 years. I am beyond grateful for his expertise and have a new found hope...he is an incredible listener, who will go above and beyond to find solutions. I have not found a solutions oriented specialist in years and I work in healthcare! If you are wanting a solutions oriented REI who truly delivers personalized care, look no further!
Dr. Salem’s team [at CCRM San Francisco] is a well oiled machine. I finally feel I’m in good hands with true experts who leave no stone left unturned. They are truly holding your hand through the most difficult times...If you are wanting a solutions oriented REI who truly delivers personalized care, look no further...
How was your experience with Wael Salem at CCRM San Francisco?
Dr. Salem is among the very best of the best. I come to him with an incredibly complex history in attempts of creating a family of my own for nearly 8 years. I am beyond grateful for his expertise and have a new found hope of having a healthy baby in the very near future. I highly recommend Dr. Salem as most importantly, he is an incredible listener, who will go above and beyond to find solutions. I have not found a solutions oriented specialist in years and I work in healthcare! If you are wanting a solutions oriented REI who truly delivers personalized care, look no further! Thank you, Dr.Salem!
What's one piece of advice would you give a prospective patient of Wael Salem at CCRM San Francisco?
You’re truly in great hands!
Describe your experience with CCRM San Francisco.
Dr. Salem’s team is a well oiled machine. I finally feel I’m in good hands with true experts who leave no stone left unturned. They are truly holding your hand through the most difficult times. I am extremely grateful to their commitment to excellence.
10
Doctor
Wael Salem
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
10
10
Age 30 - 31
3 IUI
1 IVF
1 Egg Freezing
Unexplained
South Asian
Income $500K+
Engineer
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr Jun (and her partner Dr Tazuke) were both the only doctors I've ever felt had great bedside manner. They always listened to my concerns, however small or trivial they may seem and they were always available to answer my questions...We went to Dr Jun after some dissatisfying experiences with other doctors. Dr Jun educated us, made us aware of our options and helped us through a really rough time. Dr Jun makes herself available at any time to help address patient concerns. Given the nature of the issues, Dr Jun and CCRM try to make a really stressful situation less worrisome.
CCRM Menlo Park is a well run practice. Everyone from the receptionist to the phlebotomist to the nursing staff are very courteous and make you feel happy when you are likely to be there under trying circumstances...Dr Jun (and her partner Dr Tazuke) were both the only doctors I've ever felt had great bedside manner. They always listened to my concerns, however small or trivial they may seem and they were always available to answer my questions.
How was your experience with Sunny Jun at CCRM San Francisco?
We went to Dr Jun after some dissatisfying experiences with other doctors. Dr Jun educated us, made us aware of our options and helped us through a really rough time. Dr Jun makes herself available at any time to help address patient concerns. Given the nature of the issues, Dr Jun and CCRM try to make a really stressful situation less worrisome.
During treatment, were you treated like a number or a human with Sunny Jun at CCRM San Francisco?
Dr Jun (and her partner Dr Tazuke) were both the only doctors I've ever felt had great bedside manner. They always listened to my concerns, however small or trivial they may seem and they were always available to answer my questions.
Describe your experience with CCRM San Francisco.
CCRM Menlo Park is a well run practice. Everyone from the receptionist to the phlebotomist to the nursing staff are very courteous and make you feel happy when you are likely to be there under trying circumstances.
10
Doctor
Sunny Jun
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2018, Successful
10
10
Age 30
1 IUI
1 IVF
1 Egg Freezing
PCOS
Other
East Asian
Ashkenazi Jewish
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
She [Dr. Salli Tazuke] was absolutely amazing. On the one hand, knowledgeable and professional, and on the other, sensitive and caring. I can’t say a bad word. She always took the time to explain everything, listen to my concerns, and answer my gazillion questions... is extremely professional yet also so sensitive and caring. Really one of the best doctors I’ve even encountered...Come prepared with any questions you may have so you can make the most of your time with her. Don’t be shy to ask anything.
[CCRM San Francisco is a] Great clinic. Clean, professional, and friendly. Location is also great, and parking is easy. Appointment availability is good, and its very easy to get ahold of the team for scheduling and questions. Makes this unpleasant experience a bit more pleasant...She [Dr. Salli Tazuke] was absolutely amazing. On the one hand, knowledgeable and professional, and on the other, sensitive and caring. I can’t say a bad word. She always took the time to explain everything, listen to my concerns, and answer my gazillion questions... is extremely professional yet also so sensitive and caring. Really one of the best doctors I’ve even encountered...Come prepared with any questions you may have so you can make the most of your time with her. Don’t be shy to ask anything.
How was your experience with Salli Tazuke at CCRM San Francisco?
She was absolutely amazing. On the one hand, knowledgeable and professional, and on the other, sensitive and caring. I can’t say a bad word. She always took the time to explain everything, listen to my concerns, and answer my gazillion questions.
What's one piece of advice would you give a prospective patient of Salli Tazuke at CCRM San Francisco?
Come prepared with any questions you may have so you can make the most of your time with her. Don’t be shy to ask anything.
During treatment, were you treated like a number or a human with Salli Tazuke at CCRM San Francisco?
Dr Tazuke is extremely professional yet also so sensitive and caring. Really one of the best doctors I’ve even encountered.
Describe your experience with CCRM San Francisco.
Great clinic. Clean, professional, and friendly. Location is also great, and parking is easy. Appointment availability is good, and its very easy to get ahold of the team for scheduling and questions. Makes this unpleasant experience a bit more pleasant.
10
Doctor
Salli Tazuke
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
8
9
Age 37 - 38
1 IUI
2 IVF
Endometriosis
European
Income $200K - $499K
Accountant
4th of 4 Docs
Neutral
Strongly Recommends
Successful
Review of
antihistamine protocol [with Dr. Sunny Jun] for the next transfer which also resulted in a chemical pregnancy. She then advised I do a Receptiva test for endometriosis which came back abnormal. She recommended Dr Nezhat for the surgery (who was amazing, and I'm so glad she sent me there) who found mild to moderate endo when I'd never had symptoms...One month after recovering from surgery, we did another transfer. This time it was a natural frozen transfer which is what I had success with before when I was younger, and I'm now 16 weeks pregnant!
Know also that there are other clinics out there that are less intense in terms of medication and required tests, but if you want to go all in first time or have not had success elsewhere, CCRM really takes things seriously...I saw several care coordinators over my time. The first I had was ok, but later ones were much better. The last coordinator really took time to explain things to me and made sure I had what I needed...
How was your experience with Sunny Jun at CCRM San Francisco?
We came to Dr Jun later in our journey after success at another clinic across the country and a not so great experience at Stanford. We were essentially starting over and found the extensiveness of CCRM to be pretty intense. We had to do many tests, including getting a mammogram, before we could proceed, and then while in treatment, the medications were more than we'd ever experienced before. I did my second egg retrieval here and found the retrieval itself to be easier at CCRM than I remembered at the first clinic (and I got 32 eggs versus 9 in the first), and it was in a very soothing environment. However, recovery seemed to be worse this time. Throughout, Dr. Jun was patient and kind, and without her suggestions, we wouldn't have found out that I have endo.
What's one piece of advice would you give a prospective patient of Sunny Jun at CCRM San Francisco?
Do the Receptiva test if you can. That was the best recommendation Dr Jun made for us. Know also that there are other clinics out there that are less intense in terms of medication and required tests, but if you want to go all in first time or have not had success elsewhere, CCRM really takes things seriously.
During treatment, were you treated like a number or a human with Sunny Jun at CCRM San Francisco?
I actually think the treatment of patients changed over the year we saw Dr. Jun. It seemed like they had received feedback that things were a bit disorganized and not personal. Initially, I went through a few different people helping me, but then it became more consistent with someone walking me out of every appointment and making sure I was ok and asking whether I had any questions. I definitely did not feel like a number, and the surgery staff was especially kind and comforting during the egg retrieval and transfers.
Describe the protocols Sunny Jun used in your cycles at CCRM San Francisco and their degree of success.
We did a medicated IVF cycle to start and retrieved 32 eggs, resulting in 5 embryos. We then did a medicated frozen transfer after ICSI and PGS testing. The first transfer was a 5AB which resulted in a chemical pregnancy. Because I had already had success with another clinic across the country with a frozen transfer 1st time, there was no reason to suspect anything else was wrong (and we had several embryos) at that point. Dr Jun switched me to an antihistamine protocol for the next transfer which also resulted in a chemical pregnancy. She then advised I do a Receptiva test for endometriosis which came back abnormal. She recommended Dr Nezhat for the surgery (who was amazing, and I'm so glad she sent me there) who found mild to moderate endo when I'd never had symptoms (best thing I've done with CCRM was figuring this out). One month after recovering from surgery, we did another transfer. This time it was a natural frozen transfer which is what I had success with before when I was younger, and I'm now 16 weeks pregnant!
Describe your experience with your nurse at CCRM San Francisco. (Assigned nurse: Varied - I had multiple)
I saw several care coordinators over my time. The first I had was ok, but later ones were much better. The last coordinator really took time to explain things to me and made sure I had what I needed. Overall, it was a good experience. I thought the surgery staff was especially good.
Describe your experience with CCRM San Francisco.
The office is beautiful. There is plenty of parking. People are nice. It was always easy to get an appointment although you had to book out Dr Jun further in advance. Answers to my questions were always prompt. I called the out of hours number a couple times, and the doctors never seemed annoyed with my questions even though I felt so bad for calling!
Describe the costs associated with your care under Sunny Jun at CCRM San Francisco.
Most of what I did was covered by insurance, but we ran out towards the end and had to pay for our last FET ourselves. From memory, it was about $5k excluding medications, and once I was pregnant, I had to pay $400 for each ultrasound after the second pregnancy test, I think. I am claiming those on my regular insurance, though.
Describe Sunny Jun's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM San Francisco.
We had talked about transferring multiple when the two transfers didn't work, but the preference is definitely single.
What specific things went wrong at CCRM San Francisco?
  • Lost results
Describe the specific things that went wrong at CCRM San Francisco.
The only thing that happened was one blood test was lost, but it sounded like it was the outside clinic processing it (LabCorp). I just had to redo it, and I was able to redo it in time.
8
Doctor
Sunny Jun
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
10
10
Age 39
3 IVF
Diminished Ovarian Reserve
European
Income $200K - $499K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
We only wanted one baby and Dr Jun only wanted to transfer one PGS tested embryo, since the chances of pregnancy are so high with a PGS tested embryo. We agrees on this strategy so it was never really even discussed further. ... We had to use stim drugs (menopur and folistim) in order to do a transfer as estrogen did not work for me to grow a lining. After the transfer, we did progesterone in oil injections until 10W and then weaned off of that drug. For retrievals, we did menopur/folistim, as well as cetrotide to prevent ovulation. They follow you very closely and adjust dosages daily based on how follicles are growing.
The only weakness of the clinic was their financial person, Sandra. Her demeanor is awful and not at all in line with the rest of the clinic. She was cold and told me that "I could shop around if I wanted to as my insurance was't going to cover CCRM". ... Sam and Angie were my nurse coordinators and they were amazingly responsive and caring. Princess was also fantastic
How was your experience with Sunny Jun at CCRM San Francisco?
From the beginning, Dr Jun was candid and compassionate. We came over to CCRM after a TERRIBLE experience at Kaiser and 2 failed IVF transfers likely due to non-PGS tested embryos. Dr Jun was clear on what my changes of PGS normal embryos were due to age and helped develop a clear plan. I also had issues getting my lining thick enough and Dr Jun was willing to listen to my feedback and stated that while she was the Dr, I "knew" my body best. The ability of a practitioner to listen to their patients is key and she trusted me as I trusted her. She was great at listening to feedback on some of her staff and made changes when necessary. She has no ego and only wants the best for her patiens.
What's one piece of advice would you give a prospective patient of Sunny Jun at CCRM San Francisco?
Go to CCRM first! They may be on the expensive side, but we would have saved $$ and had a baby a year earlier had we just gone to CCRM first. It may take longer to get to a transfer with CCRM, but that is because they want to be SURE of success before doing anything and so they test more. The result? We got pregnant on the first try with a lining of only 7mm.
During treatment, were you treated like a number or a human with Sunny Jun at CCRM San Francisco?
I can't say enough amazing things about Dr Jun, Princess, Angie and Sam. They were my team and just phenomenal from the very beginning. Princess would hug me every time she saw me and knew my personality and how I thrived. Dr Jun was ALWAYS available to me- at 6w pregnant, I passed a large clot at 9PM and though we lost our baby. I texted Dr Jun and not two minutes later, she FaceTimed me to see the clot and talk through what may have happened. thankfully all was OK. You feel like the entire team is rooting for you and want you to have the best experience. Once pregnant, Dr Jun was still there for me even though I had transitioned care to a regular OB. She wanted me to stop by and show her my bump and has kept in touch and even texted me "Happy Mother's Day", knowing it was my first Mother's Day and how important it is to me.
Describe the protocols Sunny Jun used in your cycles at CCRM San Francisco and their degree of success.
We had to use stim drugs (menopur and folistim) in order to do a transfer as estrogen did not work for me to grow a lining. After the transfer, we did progesterone in oil injections until 10W and then weaned off of that drug. For retrievals, we did menopur/folistim, as well as cetrotide to prevent ovulation. They follow you very closely and adjust dosages daily based on how follicles are growing.
Describe your experience with your nurse at CCRM San Francisco. (Assigned nurse: Sam)
Sam and Angie were my nurse coordinators and they were amazingly responsive and caring. Princess was also fantastic!
Describe your experience with CCRM San Francisco.
The only weakness of the clinic was their financial person, Sandra. Her demeanor is awful and not at all in line with the rest of the clinic. She was cold and told me that "I could shop around if I wanted to as my insurance was't going to cover CCRM". I did NOT want to shop around, I wanted the best care.
Describe the costs associated with your care under Sunny Jun at CCRM San Francisco.
My care was thankfully covered by insurance so I am not sure.
Describe Sunny Jun's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM San Francisco.
We only wanted one baby and Dr Jun only wanted to transfer one PGS tested embryo, since the chances of pregnancy are so high with a PGS tested embryo. We agrees on this strategy so it was never really even discussed further.
10
Doctor
Sunny Jun
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
10
10
Age 33 - 34
5 IUI
4 IVF
4 Egg Freezing
4 Embryo Freezing
Diminished Ovarian Reserve
Endometriosis
PCOS
Poor Egg Quality
East Asian
South Asian
Income $200K - $499K
Consultant
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Jun has great bedside manner, but is very honest and upfront about what's happening at each visit. She remembers details of your fertility past, family plan, and protocol without always having to review her notes from prior visits. ... She did not waste any time putting together highly customized protocols from retrieval 1 to retrieval 2 that over doubled my yield. She also emphasized a more holistic approach to fertility including the vitamin cocktails and acupuncture.
It's also worth noting that for only having 2 doctors, I was able to see my doctor over 90% of the time. ... Weaknesses: I cannot think of a single thing, except it's [CCRM] probably a little more expensive than other clinics. However, you will actually save money in the long run because they are so much more effective. ... My primary nurse was very organized, she was so much more organized than any other nurse I've worked with.
How was your experience with Sunny Jun at CCRM San Francisco?
Dr. Jun is without a doubt one of the best reproductive endocrinologists in the industry. The fact that she is recently associated with such a high caliber fertility clinic made me feel very reassured that I was in great care. She did not waste any time putting together highly customized protocols from retrieval 1 to retrieval 2 that over doubled my yield. She also emphasized a more holistic approach to fertility including the vitamin cocktails and acupuncture. Based on this, I had remarkable success with the # of eggs retrieved, # of embryos created, and # of genetically normal day 5 embryos. In the past, fertility doctors have been afraid to put me on specific medication which would support my egg quality due to high level theories. Dr. Jun was more aggressive in a positive way, and encouraged us to really put 100% effort into every single cycle. Not only does she have access to CCRM's amazing protocols, but she knows what to do with them, and adjusted my treatment plan with each cycle, which led to shockingly good results that the whole lab department was even surprised about. Another thing that she does very well is personally preparing her colleague, Dr. Tazuke, in case she cannot see you. While this only happened once or twice (they are a new facility so only have 2 doctors at the moment), Dr. Tazuke knew exactly how to assess and confirm her thoughts with Dr. Jun. It's also worth noting that for only having 2 doctors, I was able to see my doctor over 90% of the time. This is rare. I've been to bigger clinics with more doctors where I've had to see 3 doctors within one FET cycle. I highly recommend this doctor and this clinic. I'm saying with experience at other reputable clinics, and also as a highly research-oriented, analytical individual.
What's one piece of advice would you give a prospective patient of Sunny Jun at CCRM San Francisco?
Dr. Jun is careful and methodical. Do not be afraid to ask as many detailed questions as you have. She encourages patients to follow their intuition as well, and when appropriate, will keep that in consideration. For ex. I had an intuition that I needed to perform a series of three retrievals despite my young age due to some test results. She worked closely with me to weigh the pros and cons, and ultimately supported my decision.
During treatment, were you treated like a number or a human with Sunny Jun at CCRM San Francisco?
Dr. Jun has great bedside manner, but is very honest and upfront about what's happening at each visit. She remembers details of your fertility past, family plan, and protocol without always having to review her notes from prior visits. She has a very nurturing and loving approach to patient care, and makes you feel at ease.
Describe the protocols Sunny Jun used in your cycles at CCRM San Francisco and their degree of success.
My protocols included using some of the more complex plans CCRM has to offer. They were able to leverage unique medications like testosterone gel, which actually made a significant difference in my results. Dr. Jun also updated my trigger shot timing by 30 minutes, and this novel idea of hers led to mine, as well as other patients yielded several more eggs during retrievals. She performs highly customized treatment plans, and her ability to narrow in on details is what separates her from the majority of fertility doctors.
Describe your experience with your nurse at CCRM San Francisco.
My primary nurse was very organized, she was so much more organized than any other nurse I've worked with. I never had to remind her to order medicines, or schedule appointments. She always called on time, and has such a strong sense of urgency that I really felt that she cared for my well being and success. The nursing staff is general learn your name, always say hello, and go out of their way to make you comfortable and feel accommodated. Most importantly, they treat you like a human...always.
Describe your experience with CCRM San Francisco.
Strengths are the following: game-changing, industry leading protocols, lab (it's the best in the world), and equipment. Weaknesses: I cannot think of a single thing, except it's probably a little more expensive than other clinics. However, you will actually save money in the long run because they are so much more effective.
Describe the costs associated with your care under Sunny Jun at CCRM San Francisco.
Probably around 60K for three retrievals and 1 transfer (successful). However this is part of their embryo banking program. Individual costs will vary a little.
Describe Sunny Jun's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM San Francisco.
Due to CCRM San Francisco's extremely high success rates (I believe they were 90%+ for their first year - this data point is not confirmed), they promote eSET for the majority of their patients, unless there is a medical condition or reason not to. They are confident in their methods and results, and put patients at ease about only transferring 1 embryo if possible. They also have very honest conversations with patients about the gestational risk associated to twin pregnancies. They are not afraid to tell you the truth, before it's too late.
10
Doctor
Sunny Jun
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
10
10
Age 29
1 IVF
Male Factor
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Tazuke is extremely personable and really was in tune with my specific treatments. The schedule always went around my specific cycles or plans, as she was more than accommodating. Never felt like just a number.... She is ALWAYS at the clinic it seems. I’ve had appointments every day of the week and she has always been the only one to do my ultrasound. I have never had such a kind, hard working, empathetic, and proficient doctor all in one. I feel that I’m in good hands.
Strengths: again I cannot say enough about the doctors and support staff here [CCRM SF]. Aside from that, the embrolyologists (Mike) and lab are nothing short of miracle workers. They have an incredible system that yields amazing results. Weaknesses: when I initially started this process the lay did not accept insurance. I’m all OOP. They now accept some insurances, but very limited.... Egg retrieval was about $18,000 (with full genetic screening, ICSI, and PGS)
How was your experience with Salli Tazuke at CCRM San Francisco?
Dr. Tazuke is not only extremely knowledgeable in her field, but she also slows immense compassion with her patients. She always starts the visits asking how we’re doing. She remains optimistic while also being realistic of goals/expectations. She is ALWAYS at the clinic it seems. I’ve had appointments every day of the week and she has always been the only one to do my ultrasound. I have never had such a kind, hard working, empathetic, and proficient doctor all in one. I feel that I’m in good hands.
What's one piece of advice would you give a prospective patient of Salli Tazuke at CCRM San Francisco?
I would say to definitely check Dr. Tazuke and her team out. They may be more expensive than surrounding clinics, but they are worth it.
During treatment, were you treated like a number or a human with Salli Tazuke at CCRM San Francisco?
Dr. Tazuke is extremely personable and really was in tune with my specific treatments. The schedule always went around my specific cycles or plans, as she was more than accommodating. Never felt like just a number.
Describe the protocols Salli Tazuke used in your cycles at CCRM San Francisco and their degree of success.
I was on 150 menopur and 150 Gonal-F as stimulation. I was kept on a low dose due to risk of OHSS, which Dr. Tazuke closely monitored. I triggered with certrotide. They retrieved 26 eggs, 18 mature, 15 fertilized, and 7 were sent off for PGS. Of those 7, 5 came back normal with one inconclusive and one abnormal. This is with SEVERE MFI.
Describe your experience with your nurse at CCRM San Francisco. (Assigned nurse: Nurse Lisa then reassigned to ellie)
I was initially assigned Lisa as my nurse through egg retrieval. Lisa was great! Extremely easy to reach and communicate with. After my retrieval Lisa left the practice and I was reassigned to nurse Ellie. Ellie has been very nice in all our interactions. She doesn’t seem as on top of things as Lisa, but the clinic has also grown considerably and she may be managing a lot more cases.
Describe your experience with CCRM San Francisco.
Strengths: again I cannot say enough about the doctors and support staff here. Aside from that, the embrolyologists (Mike) and lab are nothing short of miracle workers. They have an incredible system that yields amazing results. Weaknesses: when I initially started this process the lay did not accept insurance. I’m all OOP. They now accept some insurances, but very limited.
Describe the costs associated with your care under Salli Tazuke at CCRM San Francisco.
Egg retrieval was about $18,000 (with full genetic screening, ICSI, and PGS) and medications were around 4,000. FET is $5500 and medications have been around 3000. Again this is OOP as insurance covered nothing.
Describe Salli Tazuke's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM San Francisco.
Dr. Tazuke was very clear about only transferring one embryo as it lowers the risk for both mom and baby. We never questioned this.
10
Doctor
Salli Tazuke
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
10
10
Age 35 - 36
3 IUI
1 IVF
Unexplained
European
East Asian
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
She [Dr. Salli Tazuke]...took her time with me during my visits, I never felt rushed and always was heard. She answered every single question I had thoroughly and most of all she was very supportive during this different process...when she performed a HSG on her, she was gentle, checked in with me at every step and also explained what she was going. We had a successful IVF experience and was able to conceive on the first transfer. We are forever grateful to Dr. Tazuke for our son and couldn't have been more than happy with her bedside manner and support!
The waiting room [at CCRM San Francisco] was always clean, stocked with snacks, magazines and relaxing music. The biller used to sit in an office with thin walls and people in the waiting room could hear. Once I gave the feedback, they moved that person right away. Doctors are working around the clock for our fertility needs!...most of my visits were on time. all the nurses were great and friendly. appointments were fast and efficient. there were some unorganized people at the front desk, but most of them were new and they were able to ramp up on training quick.
How was your experience with Salli Tazuke at CCRM San Francisco?
Dr. Tazuke treated me for infertility last year and I had a wonderful experience with her. She alwasy took her time with me during my visits, I never felt rushed and always was heard. She answered every single question I had thoroughly and most of all she was very supportive during this different process. I once had a terrible experience with a HSG at another client in the past, Dr Tazuke remembered this and when she performed a HSG on her, she was gentle, checked in with me at every step and also explained what she was going. We had a successful IVF experience and was able to conceive on the first transfer. We are forever grateful to Dr. Tazuke for our son and couldn't have been more than happy with her bedside manner and support!
Describe your experience with CCRM San Francisco.
most of my visits were on time. all the nurses were great and friendly. appointments were fast and efficient. there were some unorganized people at the front desk, but most of them were new and they were able to ramp up on training quick. Each doctor took their time with me and explained each step thoroughly. Never felt rushed at my appointments. The waiting room was always clean, stocked with snacks, magazines and relaxing music. The biller used to sit in an office with thin walls and people in the waiting room could hear. Once I gave the feedback, they moved that person right away. Doctors are working around the clock for our fertility needs!
10
Doctor
Salli Tazuke
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
10
10
Age 33 - 34
2 IUI
IVF
Donor Sperm
East Asian
Other
Income $200K - $499K
Marketer or PR
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Tazuke was amazing. Very thorough; helpful with explanations and what to expect. She was also gentle and had tricks to help with physical issues. She did the IUIs herself and she was careful with every step, making sure the sperm had the best chances. My second IUI with no medications led to a healthy, uncomplicated pregnancy and birth....
Clinic [CCRM San Francisco] is spic and span. Very organized and electronic/internet tools were up to date and user friendly. Never had trouble reaching them and they were accommodating with scheduling and shipping drop off and pick up...The finance person had given me conflicting information about what tests were covered or not covered by my insurance. The problem was later resolved
How was your experience with Salli Tazuke at CCRM San Francisco?
Dr. Tazuke was amazing. Very thorough; helpful with explanations and what to expect. She was also gentle and had tricks to help with physical issues. She did the IUIs herself and she was careful with every step, making sure the sperm had the best chances. My second IUI with no medications led to a healthy, uncomplicated pregnancy and birth.
Describe your experience with CCRM San Francisco.
Clinic is spic and span. Very organized and electronic/internet tools were up to date and user friendly. Never had trouble reaching them and they were accommodating with scheduling and shipping drop off and pick up.
Describe the costs associated with your care under Salli Tazuke at CCRM San Francisco.
Co pay for the IUIs.
What specific things went wrong at CCRM San Francisco?
  • Provided conflicting information
Describe the specific things that went wrong at CCRM San Francisco.
The finance person had given me conflicting information about what tests were covered or not covered by my insurance. The problem was later resolved, since my insurance covered everything. But the finance person gave me an initial explanation of coverage that did not make sense.
10
Doctor
Salli Tazuke
Humanity
Communication
Frequency Seen
LGBTQ Care
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CCRM San Francisco
Menlo Park
Operations
Scheduling
Billing Department
Nursing Staff
LGBTQ Care
Clinic Atmosphere
Educational Resources
Review of

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