CCRM Colorado

6 doctors work here

Rated 8.4
Strongly recommend: 68%Neutral: 15%Don't recommend: 17%8.4
68% strongly recommend
402 reviews
Operations
8.9
8.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.8
8.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
6.9
6.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.6
8.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.5
7.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
3,638
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 4 offices

Colorado Springs
6160 Tutt Boulevard, Suite 150
Colorado Springs, CO 80923
Denver
4600 Hale Parkway, Suite 490
Denver, CO 80220
Lone Tree
10290 RidgeGate Circle
Lone Tree, CO 80124
Louisville
80 Health Park Dr.
Louisville, CO 80027
Show 2 more

402 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2012, Successful
NPS
10
NPS
10
Age 38 - 39
1 IVF
Male Factor
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr G [Gustofson] was kind, loving, warm and more. He made us feel important and cared for by him.... Dr G is very warm. He's so personable. He is very knowledgeable. He is very caring and thoughtful. He has a really kind soft nature to him which led to me feeling very calm as his patient. It's a stressful situation but he puts you at ease. He is SO good at what he does! 1 embryo &gt; 1 perfect baby girl!... i was the one who chose one embryo. i didn't want twins!!!
It's fairly warm and comfortable in the waiting room [CCRM], the receptionist that worked there when I was a patient was the BEST. I don't remember many weaknesses... i think there was one time when they didn't call me when they said they would and i got really nervous... there was one woman there who wasn't very nice, i don't remember her name but most of them were great and the receptionist was amazing
How was your experience with Robert Gustofson at CCRM Colorado?
Dr G is very warm. He's so personable. He is very knowledgeable. He is very caring and thoughtful. He has a really kind soft nature to him which led to me feeling very calm as his patient. It's a stressful situation but he puts you at ease. He is SO good at what he does! 1 embryo &gt; 1 perfect baby girl!
What's one piece of advice would you give a prospective patient of Robert Gustofson at CCRM Colorado?
I don't really have one. He's amazing and I have told 2 friends of mine to go see him. One has twins and one is pregnant!
During treatment, were you treated like a number or a human with Robert Gustofson at CCRM Colorado?
Dr G was kind, loving, warm and more. He made us feel important and cared for by him.
Describe the protocols Robert Gustofson used in your cycles at CCRM Colorado and their degree of success.
OMG i have NO idea, it was 6 years ago and a total blur
Describe your experience with your nurse at CCRM Colorado.
there was one woman there who wasn't very nice, i don't remember her name but most of them were great and the receptionist was amazing
Describe your experience with CCRM Colorado.
It's fairly warm and comfortable in the waiting room, the receptionist that worked there when I was a patient was the BEST. I don't remember many weaknesses.......................................................................................
Describe the costs associated with your care under Robert Gustofson at CCRM Colorado.
A LOT! IVF + IXCE + genetic testing but worth EVERY penny
Describe Robert Gustofson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Colorado.
i was the one who chose one embryo. i didn't want twins!!!
What specific things went wrong at CCRM Colorado?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at CCRM Colorado.
i think there was one time when they didn't call me when they said they would and i got really nervous
10
Doctor
Robert Gustofson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CCRM Colorado
Louisville
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2016 - 2019, Unknown Success
NPS
10
NPS
10
Age 31 - 34
PCOS
Unexplained
Income $100K - $199K
Teacher
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Gustofson's intelligence is one of a kind. He is genuine and truly cares about you. He never rushes through anything and makes sure that you are well informed and your questions are always answered in a way that makes sense. He has made me feel extremely comfortable since day one and is someone I trust.... Dr. G is extremely supportive and genuine. He takes the time to get to know you and your story
They are well organized and make sure you are all set and informed about your treatment plan. They always have someone on staff that can answer any questions. Their team makes you feel at home and cared for. They go above and beyond in every aspect... They are extremely supportive and always willing to help and answer any questions.... Dr. G [Gustofson] is extremely supportive and genuine. He takes the time to get to know you and your story
How was your experience with Robert Gustofson at CCRM Colorado?
Dr Gustofson's intelligence is one of a kind. He is genuine and truly cares about you. He never rushes through anything and makes sure that you are well informed and your questions are always answered in a way that makes sense. He has made me feel extremely comfortable since day one and is someone I trust.
What's one piece of advice would you give a prospective patient of Robert Gustofson at CCRM Colorado?
Trust him, because he knows his stuff
During treatment, were you treated like a number or a human with Robert Gustofson at CCRM Colorado?
Dr. G is extremely supportive and genuine. He takes the time to get to know you and your story
Describe your experience with the nursing staff at CCRM Colorado.
They are extremely supportive and always willing to help and answer any questions.
Describe your experience with CCRM Colorado.
They are well organized and make sure you are all set and informed about your treatment plan. They always have someone on staff that can answer any questions. Their team makes you feel at home and cared for. They go above and beyond in every aspect
Describe the costs associated with your care under Robert Gustofson at CCRM Colorado.
very expensive, but worth the cost
10
Doctor
Robert Gustofson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CCRM Colorado
Louisville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5