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Cedars-Sinai Fertility and Reproductive Medicine Center

3 doctors work here

Rated 4.5
Strongly recommend: 24%Neutral: 17%Don't recommend: 60%4.5
24% strongly recommend
12 reviews
Operations
6.9
6.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.6
8.6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
6.4
6.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
7.3
7.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.3
8.3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
178
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication is not offered
Providing backup medication is not offered
3 doctors work here
NPS
4.9
Average Doctor Score
Jessica Chan
Cedars-Sinai Fertility and Reproductive Medicine Center
0% strongly recommend
3 Reviews
Rated 8
Neutral: 100%8
Margareta Pisarska
Cedars-Sinai Fertility and Reproductive Medicine Center
43% strongly recommend
4 Reviews
Rated 4.6
Strongly recommend: 43%Don't recommend: 57%4.6
Erica Wang
Cedars-Sinai Fertility and Reproductive Medicine Center
2% strongly recommend
5 Reviews
Rated 2.2
Strongly recommend: 2%Neutral: 25%Don't recommend: 74%2.2

This clinic has 1 office
Visit clinic website

Los Angeles
444 S. San Vicente Ave
Los Angeles, CA 90048
310-423-9964

12 patient reviews

Most Recent
Strongly Recommend
24%
Neutral
17%
Don't Recommend
60%
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
0
NPS
0
Age 36
1 IUI
Tubal Blockage
European
Income $200K - $499K
Business Executive
1st of 3 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
It's hard to know if it's Dr. Wang as a doctor, or rather the structure that exists within cedars as an organization that left me feeling so crappy about our experience with them. In our consultations, of which there were two, she was very present and took time to explain the process in front of us, but beyond that she was an almost entirely absent doctor.
Cedars has a really good app that has all of your information at your finger tips. The front desk staff are friendly and kind. Timing is terrible, rarely do you get seen on time. They rotate you through the doctors, so expect to see someone new every time.
How was your experience with Erica Wang at Cedars-Sinai Fertility and Reproductive Medicine Center?
It's hard to know if it's Dr. Wang as a doctor, or rather the structure that exists within cedars as an organization that left me feeling so crappy about our experience with them. In our consultations, of which there were two, she was very present and took time to explain the process in front of us, but beyond that she was an almost entirely absent doctor.
What's one piece of advice would you give a prospective patient of Erica Wang at Cedars-Sinai Fertility and Reproductive Medicine Center?
I would advise them to find a different doctor who is afforded the time to actually treat them.
During treatment, were you treated like a number or a human with Erica Wang at Cedars-Sinai Fertility and Reproductive Medicine Center?
I had a different doctor every time at Cedars. The schedule rarely runs on time and when the doctor finally does show up there isn't even a cursory 'sorry to keep you waiting'. Dr. Wang rarely, if ever, communicated with me directly. After the initial consultation we spoke to her to go over my test results but not again until IUI #2 (of 3). That resulted in a chemical pregnancy - again, no communication from her on that. When I went back for #3 and tried to schedule with her I was told she'd taken the month of August off work. While I understand people need to take vacation, it just feels so disrespectful to not have even been informed as a courtesy.
Describe the protocols Erica Wang used in your cycles at Cedars-Sinai Fertility and Reproductive Medicine Center and their degree of success.
Clomid IUI, letrozole (that didn't work), clomid IUI.
Describe your experience with your nurse at Cedars-Sinai Fertility and Reproductive Medicine Center. (Assigned nurse: Jamie)
Jamie was fine, I mostly communicated with her via voicemail and messages (you don't get a direct line or email for your nurse, unlike our new clinic).
Describe your experience with Cedars-Sinai Fertility and Reproductive Medicine Center.
Cedars has a really good app that has all of your information at your finger tips. The front desk staff are friendly and kind. Timing is terrible, rarely do you get seen on time. They rotate you through the doctors, so expect to see someone new every time.
Describe the costs associated with your care under Erica Wang at Cedars-Sinai Fertility and Reproductive Medicine Center.
About $700 all in all, after copays. 3 medicated cycles and 2 IUIs.
What specific things went wrong at Cedars-Sinai Fertility and Reproductive Medicine Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
Describe the specific things that went wrong at Cedars-Sinai Fertility and Reproductive Medicine Center.
Dr forgot to call in my clomid prescription. This was on a Sunday so it was very difficult to get hold of someone (I needed to start that evening) and just caused unnecessary stress.
0
Doctor
Erica Wang
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
Cedars-Sinai Fertility and Reproductive Medicine Center
Los Angeles
NPS
Operations
2 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
0
NPS
0
Age 29
Male Factor
European
Income $50K - $99K
Teacher
1st of 2 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
Doctor Pisarska was anything but warm. She did not handle things she said she would handle, and seemed to jump to worst case scenario. Our care did not seem as though it was going to be specific to us but rather her rigid way of doing things...
The [Cedars-Siniai Fertility and RM Center] front desk staff was unreliable. They failed to send necessary documents to a doctor that Pisarska referred my husband to. We had to contest the charge for an appointment that was pointless because the doctor did not have the information he needed. Thankfully, Cedars removed the charge.
How was your experience with Margareta Pisarska at Cedars-Sinai Fertility and Reproductive Medicine Center?
Dr. Pisarska, after reviewing my husband’s sperm analysis, told us “not to waste our time or money on IVF.” She ordered tests that were later deemed unnecessary by our subsequent fertility doctor, costing us thousands unnecessarily. We think (pure speculation) that she may have been holding our religious beliefs and/or my husband’s prior addiction against us. We went on to have two successful embryo transfers using our own eggs and sperm (transfer 1 and 2) with another doctor.
What's one piece of advice would you give a prospective patient of Margareta Pisarska at Cedars-Sinai Fertility and Reproductive Medicine Center?
Don’t settle for a doctor based purely on the name of the hospital. If you feel she doesn’t have your best interest at heart, find a doctor that does. Also, if you hear from others in the infertility community that she is negative and lacks understanding and compassion, heed their warnings.
During treatment, were you treated like a number or a human with Margareta Pisarska at Cedars-Sinai Fertility and Reproductive Medicine Center?
Doctor Pisarska was anything but warm. She did not handle things she said she would handle, and seemed to jump to worst case scenario. Our care did not seem as though it was going to be specific to us but rather her rigid way of doing things.
Describe the protocols Margareta Pisarska used in your cycles at Cedars-Sinai Fertility and Reproductive Medicine Center and their degree of success.
She wanted my husband to have his testicles cut open to retrieve sperm. Thankfully the doctor she referred us to said it was unnecessary. Our final fertility doctor (in another state) couldn’t believe she had suggested the procedure based on his analyses.
Describe your experience with Cedars-Sinai Fertility and Reproductive Medicine Center.
The front desk staff was unreliable. They failed to send necessary documents to a doctor that Pisarska referred my husband to. We had to contest the charge for an appointment that was pointless because the doctor did not have the information he needed. Thankfully, Cedars removed the charge.
Describe the costs associated with your care under Margareta Pisarska at Cedars-Sinai Fertility and Reproductive Medicine Center.
We wasted tons of money on unnecessary testing ordered by Dr. Pisarska. Our final fertility doctor (in another state) couldn’t believe the testing she had us go through. He said some of the tests were considered laughable in the infertility community. He also said she had my husband tested for things they only tested females for? We wasted thousands of dollars, according to our subsequent doctor.
What specific things went wrong at Cedars-Sinai Fertility and Reproductive Medicine Center?
  • Lost paperwork
  • Failed to send your chart to another clinic
0
Doctor
Margareta Pisarska
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
2 of 5
Compassion
1 of 5
Explained risks
4 of 5
Adaptability
1 of 5
0
Clinic
Cedars-Sinai Fertility and Reproductive Medicine Center
Los Angeles
NPS
Operations
2 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018, Consult
NPS
9
NPS
8
Age 41
Recurrent Pregnancy Loss
European
Income $100K - $199K
6th of 8 Docs
2 IUI With Other Docs
2 IVF With Other Docs
3 Egg Freezing With Other Docs
Strongly Recommends
Neutral
Successful
Review of
Dr. Wang is a sharp doctor who very quickly was able to distill my history and provide recommendations on how to move forward (and included the reasons why she recommended each course of action)...Weaknesses - took some time to get an appointment...We discussed next step strategies that included a hysteroscopy to check for any adhesions or scars and doing an ERA because we had two failed PGS tested embryo transfers. Dr. Wang was good at drawing a distinction between what to do after the hysteroscopy and ERA depending on what each showed. She therefore gave multiple strategy ideas based on how things played out.
The financials are a little obscure [at Cedars-Sinai]. They will give you a packet describing some out of pocket costs if you don’t have fertility coverage through insurance but I’m not sure who one would contact for more specific questions. It didn’t have the same feel as the private clinics in terms of the hand holding through the ins and outs of the process and the billing...I was not quoted any costs at the time of my consultation...Weaknesses - took some time to get an appointment because there are only two doctors running the clinic at Cedars.
How was your experience with Erica Wang at Cedars-Sinai Fertility and Reproductive Medicine Center?
Strengths - sharp, experienced, explained the why behind different courses of action. Weaknesses - took some time to get an appointment because there are only two doctors running the clinic at Cedars. The financials are a little obscure. They will give you a packet describing some out of pocket costs if you don’t have fertility coverage through insurance but I’m not sure who one would contact for more specific questions. It didn’t have the same feel as the private clinics in terms of the hand holding through the ins and outs of the process and the billing.
What's one piece of advice would you give a prospective patient of Erica Wang at Cedars-Sinai Fertility and Reproductive Medicine Center?
prepare your questions ahead of time
During treatment, were you treated like a number or a human with Erica Wang at Cedars-Sinai Fertility and Reproductive Medicine Center?
Dr. Wang is a sharp doctor who very quickly was able to distill my history and provide recommendations on how to move forward (and included the reasons why she recommended each course of action).
Describe the protocols Erica Wang used in your cycles at Cedars-Sinai Fertility and Reproductive Medicine Center and their degree of success.
We discussed next step strategies that included a hysteroscopy to check for any adhesions or scars and doing an ERA because we had two failed PGS tested embryo transfers. Dr. Wang was good at drawing a distinction between what to do after the hysteroscopy and ERA depending on what each showed. She therefore gave multiple strategy ideas based on how things played out.
Describe your experience with the nursing staff at Cedars-Sinai Fertility and Reproductive Medicine Center.
I did not get to the point of working with Dr. Wang’s staff as I saw her only for a consultation/second opinion.
Describe your experience with Cedars-Sinai Fertility and Reproductive Medicine Center.
I can’t speak to the strengths/weaknesses of the clinic as I did not proceed with the clinic beyond the consultation. I didn’t choose a different clinic; I simply had to take time off before moving forward with next steps.
Describe the costs associated with your care under Erica Wang at Cedars-Sinai Fertility and Reproductive Medicine Center.
I was not quoted any costs at the time of my consultation.
9
Doctor
Erica Wang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
8
Clinic
Cedars-Sinai Fertility and Reproductive Medicine Center
Los Angeles
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
NPS
8
NPS
10
Age 38 - 40
1 IVF
Diminished Ovarian Reserve
PCOS
Poor Egg Quality
Unexplained
Black or African-American
Income $100K - $199K
Teacher
1st of 2 Docs
9 IUI With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Not sure
Review of
Erica Wang is conservative in treatment, your overall health is of utmost importance, she is optimistic and gives hope even when dealing with the difficult topic of infertility. She is very clear in her explanations and why certain treatments are being chosen over others, she values your voice in discussing overall treatment plan and care.... First 2 IUIs was with letrozole , with letrozole being chosen because it showed more success with PCOS. Next 7 IUIs was with clomid because my body responded better to the Clomid. Next was an egg retrieval cycle that would be a frozen embryo transfer after genetic testing.
The entire staff [Cedars-Sinai] is knowledgeable and familiar with the most current/ up to date infertility treatments. They are open and honest from the beginning that this is a journey that will take time. During failures and loss, they hold your hand and continue to stay positive and give you hope. They answer all questions no matter how crazy.... Nursing staff was amazing, many had gone through fertility treatments as well so have their personal stories of success and failure
How was your experience with Erica Wang at Cedars-Sinai Fertility and Reproductive Medicine Center?
Erica Wang is conservative in treatment, your overall health is of utmost importance, she is optimistic and gives hope even when dealing with the difficult topic of infertility. She is very clear in her explanations and why certain treatments are being chosen over others, she values your voice in discussing overall treatment plan and care.
What's one piece of advice would you give a prospective patient of Erica Wang at Cedars-Sinai Fertility and Reproductive Medicine Center?
Have your questions ready, she is great about going through each question and making sure everyone is on the same page
During treatment, were you treated like a number or a human with Erica Wang at Cedars-Sinai Fertility and Reproductive Medicine Center?
Constant communication , availability, she would call and check in, she got to know me and my husband well
Describe the protocols Erica Wang used in your cycles at Cedars-Sinai Fertility and Reproductive Medicine Center and their degree of success.
First 2 IUIs was with letrozole , with letrozole being chosen because it showed more success with PCOS. Next 7 IUIs was with clomid because my body responded better to the Clomid. Next was an egg retrieval cycle that would be a frozen embryo transfer after genetic testing. Started with Estrace prior to cycle day one, then ultrasound on cycle day 2 and started injections that night. The injection protocol was 2 injections the first few nights, then added another to ward off ovulation, then trigger shot prior to egg retrieval. Unfortunately the egg retrieval did not produce embryos for transfer.
Describe your experience with your nurse at Cedars-Sinai Fertility and Reproductive Medicine Center. (Assigned nurse: Hazel and Katy)
Nursing staff was amazing, many had gone through fertility treatments as well so have their personal stories of success and failure, all available via phone,email, quick response time
Describe your experience with Cedars-Sinai Fertility and Reproductive Medicine Center.
The entire staff is knowledgeable and familiar with the most current/ up to date infertility treatments. They are open and honest from the beginning that this is a journey that will take time. During failures and loss, they hold your hand and continue to stay positive and give you hope. They answer all questions no matter how crazy.
Describe the costs associated with your care under Erica Wang at Cedars-Sinai Fertility and Reproductive Medicine Center.
All IUIs were covered under insurance. Egg retrieval was around 6,000 for the clinic care, additional costs for retrieval clinic
Describe Erica Wang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cedars-Sinai Fertility and Reproductive Medicine Center.
Dr. Wang is more conservative and prefers single embryo transfers
8
Doctor
Erica Wang
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Cedars-Sinai Fertility and Reproductive Medicine Center
Los Angeles
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
1
NPS
5
Age 27 - 28
2 IUI
Middle Eastern
Income $50K - $99K
Nurse or HC Services
3rd of 4 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
Dr. Pisarska is aware of her practice and has a great load of knowledge. But as a patient I did not receive that compassionate warmth from her. She can be a great educator and a good resource to her patients, but not someone to provide infertility treatments as it’s a sensitive topic.... The office atmosphere feels cold and not welcoming. She is always way too busy to have a direct conversation with her patients.
[Cedars-Sinai is] Way to expensive, they charge you for every little thing with NO exception. I was informed by the office to change insurance plans from a PPO to an HMO for better coverage, but was the complete opposite. The billing is confusing and the coordinator who goes over the fees can never give you a solid answer as to how much you will end up paying.
How was your experience with Margareta Pisarska at Cedars-Sinai Fertility and Reproductive Medicine Center?
Dr. Pisarska is aware of her practice and has a great load of knowledge. But as a patient I did not receive that compassionate warmth from her. She can be a great educator and a good resource to her patients, but not someone to provide infertility treatments as it’s a sensitive topic.
What's one piece of advice would you give a prospective patient of Margareta Pisarska at Cedars-Sinai Fertility and Reproductive Medicine Center?
Don't walk into the office expecting to be greeted as a "fertility" patient. The office atmosphere feels cold and not welcoming. She is always way too busy to have a direct conversation with her patients.
During treatment, were you treated like a number or a human with Margareta Pisarska at Cedars-Sinai Fertility and Reproductive Medicine Center?
As a patient, I felt too small to fit in the huge reproductive office the doctor was running along with the other physician. All my direct questions and concerns were not heart felt answers I received either of the nurses or the team members. For the doctor’s office, I was yet another number they treated and it truly echoed that way.
Describe the protocols Margareta Pisarska used in your cycles at Cedars-Sinai Fertility and Reproductive Medicine Center and their degree of success.
I was put on clomid on both of my IUI's. Based on her experience she recommended to have back to back IUI's to result in pregnancy. WRONG!!! that wasn't the case and it did not result in pregnancy as to her hopes.
Describe your experience with the nursing staff at Cedars-Sinai Fertility and Reproductive Medicine Center.
Total robots....no sort of compassion or sympathy towards their patients.
Describe your experience with Cedars-Sinai Fertility and Reproductive Medicine Center.
Way to expensive, they charge you for every little thing with NO exception. I was informed by the office to change insurance plans from a PPO to an HMO for better coverage, but was the complete opposite. The billing is confusing and the coordinator who goes over the fees can never give you a solid answer as to how much you will end up paying.
Describe the costs associated with your care under Margareta Pisarska at Cedars-Sinai Fertility and Reproductive Medicine Center.
An estimate of $3,800 for IUI
Describe Margareta Pisarska's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cedars-Sinai Fertility and Reproductive Medicine Center.
I did not do embryo transfer with this doctor.
1
Doctor
Margareta Pisarska
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
3 of 5
5
Clinic
Cedars-Sinai Fertility and Reproductive Medicine Center
Los Angeles
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Review of
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
1
NPS
1
Age 30
3 IUI
European
Ashkenazi Jewish
Income $100K - $199K
1st of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
1 Embryo Freezing With Other Docs
Donor Sperm
LGBTQ
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
She's [Dr Wang] very nice but not everything was tested and she accidentally did an insemination during a cycle where I ovulated 5 follicles and I had to pay for the ultrasound to figure out that they messed that one up. She also still thought I could get pregnant that cycle when my estrogen was crashing. She never prescribed estrogen to thicken my lining and never did ultrasounds the day of IUI.
The lack of communication [at Cedars-Sinai] lead to problems and the billing is impossible. I spent hours unscrambling problems....Pay closer attention and get out of Cedars. The staff are terrible and the billing is problematic for a patient base that is by and large cash.
How was your experience with Erica Wang at Cedars-Sinai Fertility and Reproductive Medicine Center?
She's very nice but not everything was tested and she accidentally did an insemination during a cycle where I ovulated 5 follicles and I had to pay for the ultrasound to figure out that they messed that one up. She also still thought I could get pregnant that cycle when my estrogen was crashing. She never prescribed estrogen to thicken my lining and never did ultrasounds the day of IUI.
What's one piece of advice would you give a prospective patient of Erica Wang at Cedars-Sinai Fertility and Reproductive Medicine Center?
Pay closer attention and get out of Cedars. The staff are terrible and the billing is problematic for a patient base that is by and large cash.
During treatment, were you treated like a number or a human with Erica Wang at Cedars-Sinai Fertility and Reproductive Medicine Center?
The doctor herself treated me like a human but the office staff were terrible. Every single step of the way we had billing issues, couldn't get calls back, etc
Describe the protocols Erica Wang used in your cycles at Cedars-Sinai Fertility and Reproductive Medicine Center and their degree of success.
First cycle was a natural IUI cycle. The second was a clomid and IUI cycle and the third was also clomid and IUI
Describe your experience with the nursing staff at Cedars-Sinai Fertility and Reproductive Medicine Center.
Very friendly but the lack of communication around protocol for my treatments almost lead to problems multiple times.
Describe your experience with Cedars-Sinai Fertility and Reproductive Medicine Center.
It's a normal office at Cedars Sinai
Describe the costs associated with your care under Erica Wang at Cedars-Sinai Fertility and Reproductive Medicine Center.
Inconsistant. They depended upon the length of the appointment and the questions asked, not the service provided. An ultrasound didn't have a cost, it had a range. I was never sure what to expect. Also I was a cash patient and every time I paid in cash, something got confused with the office. Then something else got confused with the hospital and I would get bills for thousands of dollars that were 1) inaccurate and 2) based on appointments that were already paid for.
What specific things went wrong at Cedars-Sinai Fertility and Reproductive Medicine Center?
  • Lost appointments
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Cedars-Sinai Fertility and Reproductive Medicine Center.
The lack of communication lead to problems and the billing is impossible. I spent hours unscrambling problems.
1
Doctor
Erica Wang
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
2 of 5
Compassion
5 of 5
Explained risks
2 of 5
Adaptability
2 of 5
1
Clinic
Cedars-Sinai Fertility and Reproductive Medicine Center
Los Angeles
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
8
Age 33
1 Fertility Medications
Anovulation
PCOS
European
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
Review of
[Dr. Jessica Chan] is very relatable, and speaks to me like a friend...she has been very thorough so far in her testing and explaining to me all of the options available given my current health status. She's easily accessible and presents information in a clear manner...I'm on my first month of Letrozole/trigger shot/timed intercourse. After my first round of Letrozole, I have 3 eggs ready to go! I have not had a period since going off birth control pills 16 months ago, and she believes I have mild PCOS. So far we are getting the results we are seeking, which is ovulation.
Everyone [at Cedars-Sinai] has been very friendly...is such a large hospital, it has many specialists and chronology at its disposal. l like that it's a one-stop-shop, and the same hospital where I see my OB/GYN. Some may not like such a large organization, but I think that's simply a personal preference... Almost all of my interaction has been directly with Dr. Chan, so I don't have too much to say on the nursing staff...The medication she prescribed has been about $250/month and $50 copay for ultrasounds.
How was your experience with Jessica Chan at Cedars-Sinai Fertility and Reproductive Medicine Center?
I'm very into my fertility treatment, so it's hard to give a full review at this point. But she has been very thorough so far in her testing and explaining to me all of the options available given my current health status. She's easily accessible and presents information in a clear manner.
What's one piece of advice would you give a prospective patient of Jessica Chan at Cedars-Sinai Fertility and Reproductive Medicine Center?
I've followed all of her medical advice thus far and am happy with the way my treatments are going! So I would say trust her, she has not steered me wrong.
During treatment, were you treated like a number or a human with Jessica Chan at Cedars-Sinai Fertility and Reproductive Medicine Center?
Dr. Chan is very relatable, and speaks to me like a friend.
Describe the protocols Jessica Chan used in your cycles at Cedars-Sinai Fertility and Reproductive Medicine Center and their degree of success.
I'm on my first month of Letrozole/trigger shot/timed intercourse. After my first round of Letrozole, I have 3 eggs ready to go! I have not had a period since going off birth control pills 16 months ago, and she believes I have mild PCOS. So far we are getting the results we are seeking, which is ovulation.
Describe your experience with the nursing staff at Cedars-Sinai Fertility and Reproductive Medicine Center.
Everyone has been very friendly. Almost all of my interaction has been directly with Dr. Chan, so I don't have too much to say on the nursing staff.
Describe your experience with Cedars-Sinai Fertility and Reproductive Medicine Center.
Cedars is such a large hospital, it has many specialists and chronology at its disposal. l like that it's a one-stop-shop, and the same hospital where I see my OB/GYN. Some may not like such a large organization, but I think that's simply a personal preference.
Describe the costs associated with your care under Jessica Chan at Cedars-Sinai Fertility and Reproductive Medicine Center.
My insurance covered all testing leading up to treatment, as I came into her office with a "medical" problem, of not having a period. The medication she prescribed has been about $250/month and $50 copay for ultrasounds.
Describe Jessica Chan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cedars-Sinai Fertility and Reproductive Medicine Center.
n/a
8
Doctor
Jessica Chan
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
5 of 5
8
Clinic
Cedars-Sinai Fertility and Reproductive Medicine Center
Los Angeles
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
8
NPS
4
Age 37
3 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Doctor
2nd of 3 Docs
1 IVF With Other Docs
Neutral
Doesn't Recommend
Unsuccessful
Review of
Dr. Chan always made time to speak with me, either in the office, over the phone, or even via text to her personal cell phone. She was always willing to squeeze me in to see her last minute and greeted me with a smile... is very patient and explains everything thoroughly...She has a wonderful bedside manner and is able to give it to you straight, but in a compassionate way. I experienced a missed abortion and Dr. Chan was so empathetic and compassionate, but also very honest about what was happening (no sugar coating), which I appr
All nurses [at Cedars-Sinai] were friendly and professional...One cycle of IVF at least $25-35k. Much more expensive than clinics in the area. I am getting bills for visits that occurred almost a year ago. With such a delay, it’s very difficult to track services with associated bills...Flexible schedule. Always willing to fit me in. Friendly and professional...Nice facilities but have to travel to alternate clinic for procedures...Second IVF cycle used 150 menopur and 300 gonalF. Also used steroid and growth hormone, which wasn’t used for my first cycle. Ended up with 2 good embryos, which was an improvement from the first cycle where I didn’t get any.
How was your experience with Jessica Chan at Cedars-Sinai Fertility and Reproductive Medicine Center?
Dr. Chan is very patient and explains everything thoroughly. She is always available to answer questions, even after hours. She has a wonderful bedside manner and is able to give it to you straight, but in a compassionate way. I experienced a missed abortion and Dr. Chan was so empathetic and compassionate, but also very honest about what was happening (no sugar coating), which I appreciate.
During treatment, were you treated like a number or a human with Jessica Chan at Cedars-Sinai Fertility and Reproductive Medicine Center?
Dr. Chan always made time to speak with me, either in the office, over the phone, or even via text to her personal cell phone. She was always willing to squeeze me in to see her last minute and greeted me with a smile.
Describe the protocols Jessica Chan used in your cycles at Cedars-Sinai Fertility and Reproductive Medicine Center and their degree of success.
Second IVF cycle used 150 menopur and 300 gonalF. Also used steroid and growth hormone, which wasn’t used for my first cycle. Ended up with 2 good embryos, which was an improvement from the first cycle where I didn’t get any.
Describe your experience with your nurse at Cedars-Sinai Fertility and Reproductive Medicine Center. (Assigned nurse: Hazel Langman)
All nurses were friendly and professional.
Describe your experience with Cedars-Sinai Fertility and Reproductive Medicine Center.
Flexible schedule. Always willing to fit me in. Friendly and professional. Very expensive compared to other clinics in the area. Nice facilities but have to travel to alternate clinic for procedures.
Describe the costs associated with your care under Jessica Chan at Cedars-Sinai Fertility and Reproductive Medicine Center.
One cycle of IVF at least $25-35k. Much more expensive than clinics in the area. I am getting bills for visits that occurred almost a year ago. With such a delay, it’s very difficult to track services with associated bills.
8
Doctor
Jessica Chan
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
4
Clinic
Cedars-Sinai Fertility and Reproductive Medicine Center
Los Angeles
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Review of
2018, Unsuccessful
NPS
7
NPS
10
Age 40
1 Fertility Medications
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
Review of
She [Dr. Wang] treated me af a person and tried to address my strange and difficult case...She was patient in answering all my questions however in my situation there are things no one can explain. She wanted to jump into IVF, but I still wanted to try naturally since the odds were still in my favor... I needed 2 dncs for that pregnancy and now may have scar tissue. I have a hysteroscopy scheduled July 19th to check. The strange thing is the genetics tests came back normal for both my partner and myself. It's a situation no one can explain.
They [staff at Cedars-Sinai] are very knowledgeable and lay options out clearly. Clean facility with kind staff. Front desk is very kind. They tested me like a person not a statistic...Vaginal progesterone with sex, saline ultra sound, hysteroscopy with possible scar tissue removal, genetics testing, sperm analysis and clomid...She [Dr. Wang] treated me af a person and tried to address my strange and difficult case...She was patient in answering all my questions however in my situation there are things no one can explain. She wanted to jump into IVF, but I still wanted to try naturally since the odds were still in my favo
How was your experience with Erica Wang at Cedars-Sinai Fertility and Reproductive Medicine Center?
She was patient in answering all my questions however in my situation there are things no one can explain. She wanted to jump into IVF, but I still wanted to try naturally since the odds were still in my favor.
What's one piece of advice would you give a prospective patient of Erica Wang at Cedars-Sinai Fertility and Reproductive Medicine Center?
Have money so you can afford her complete services. My insurance only covers half.
During treatment, were you treated like a number or a human with Erica Wang at Cedars-Sinai Fertility and Reproductive Medicine Center?
She treated me af a person and tried to address my strange and difficult case. I had miscarried twins unexplained at 8 wks in june 2017 then had a trisomy 10 miscarriage in Jan 2018 at 11 wks and lastly a month later sy the end of February I had a complete molar pregnancy with a trisomy 10 miscarriage again which is very rare. I needed 2 dncs for that pregnancy and now may have scar tissue. I have a hysteroscopy scheduled July 19th to check. The strange thing is the genetics tests came back normal for both my partner and myself. It's a situation no one can explain.
Describe the protocols Erica Wang used in your cycles at Cedars-Sinai Fertility and Reproductive Medicine Center and their degree of success.
Vaginal progesterone with sex, saline ultra sound, hysteroscopy with possible scar tissue removal, genetics testing, sperm analysis and clomid.
Describe your experience with the nursing staff at Cedars-Sinai Fertility and Reproductive Medicine Center.
Very kind and gentle. Easy to speak to.
Describe your experience with Cedars-Sinai Fertility and Reproductive Medicine Center.
They are very knowledgeable and lay options out clearly. Clean facility with kind staff. Front desk is very kind. They tested me like a person not a statistic. They did in with my primary obgyn and an oncologist for my case with the molar pregnancy.
Describe the costs associated with your care under Erica Wang at Cedars-Sinai Fertility and Reproductive Medicine Center.
Nothing so far.
7
Doctor
Erica Wang
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Cedars-Sinai Fertility and Reproductive Medicine Center
Los Angeles
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
8
NPS
8
Age 40 - 41
1 IUI
Diminished Ovarian Reserve
Endometriosis
Uterine Fibroids
European
Income $50K - $99K
Graphic Designer
1st of 2 Docs
2 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
Review of
Dr. Chan is kind and down to earth. She feels like my friend and I have never felt rushed under her care. ... Dr. Chan is warm, but not fake or overly optimistic. She's kind and is willing to consider your input. I have some medical knowledge and she takes that into account and doesn't talk down to you, which was extremely important to me. ... She will explore anything with you and find out if she doesn't know.
I think their [Cedars-Sinai Los Angeles] approaches are a little on the traditional side but I haven't gotten into the big procedures yet. ... Clinic is on the small side which is good and bad. I definitely feel like more than just a number, which I felt at another clinic I'd been to. ... Everyone has been great during the ultrasounds and inseminations. ... The nurses have been lovely here. So kind! ...
How was your experience with Jessica Chan at Cedars-Sinai Fertility and Reproductive Medicine Center?
Dr. Chan is warm, but not fake or overly optimistic. She's kind and is willing to consider your input. I have some medical knowledge and she takes that into account and doesn't talk down to you, which was extremely important to me.
What's one piece of advice would you give a prospective patient of Jessica Chan at Cedars-Sinai Fertility and Reproductive Medicine Center?
Ask questions! She will explore anything with you and find out if she doesn't know.
During treatment, were you treated like a number or a human with Jessica Chan at Cedars-Sinai Fertility and Reproductive Medicine Center?
Dr. Chan is kind and down to earth. She feels like my friend and I have never felt rushed under her care.
Describe the protocols Jessica Chan used in your cycles at Cedars-Sinai Fertility and Reproductive Medicine Center and their degree of success.
I did several medicated cycles (timed intercourse) with her, followed by several IUIs. We tried Clomid and Femara. No luck, but I'm a tough case and I wasn't expecting much. I'm now gearing up for IVF.
Describe your experience with the nursing staff at Cedars-Sinai Fertility and Reproductive Medicine Center.
The nurses have been lovely here. So kind!
Describe your experience with Cedars-Sinai Fertility and Reproductive Medicine Center.
Clinic is on the small side which is good and bad. I definitely feel like more than just a number, which I felt at another clinic I'd been to. I think their approaches are a little on the traditional side but I haven't gotten into the big procedures yet. Everyone has been great during the ultrasounds and inseminations.
8
Doctor
Jessica Chan
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Cedars-Sinai Fertility and Reproductive Medicine Center
Los Angeles
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2009 - 2013, Successful
NPS
10
NPS
10
Age 38 - 42
Donor Eggs
Diminished Ovarian Reserve
Black or African-American
Income $200K - $499K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Pisarska was patient, knowledge and highly skilled...She took her time and really got to know me and my husband.
...The best part of Dr. Pisarska's practice is her staff. I loved the nurses and was sad when it was time to move on to our OB as they became a welcomed, comforting presence in a long and sometimes disappointing arduous journey.
How was your experience with Margareta Pisarska at Cedars-Sinai Fertility and Reproductive Medicine Center?
She was patient, knowledge and highly skilled. I had two successful pregnancies thru her care.
What's one piece of advice would you give a prospective patient of Margareta Pisarska at Cedars-Sinai Fertility and Reproductive Medicine Center?
Listen to her... she knows what she's doing!
During treatment, were you treated like a number or a human with Margareta Pisarska at Cedars-Sinai Fertility and Reproductive Medicine Center?
She took her time and really got to know me and my husband. But the best part of her practice is her staff. I loved the nurses and was sad when it was time to move on to our OB as they became a welcomed, comforting presence in a long and sometimes disappointing arduous journey.
Describe your experience with the nursing staff at Cedars-Sinai Fertility and Reproductive Medicine Center.
I love Dr. Pisarska, but her nursing staff was my favorite part of my visit. They remembered everything, were emotionally invested in my care and always made each visit a pleasant experience. They set the bar so high that the nurses at my OB's office nor the hospital where I delivered, could ever live up to their level of care and compassion.
Describe your experience with Cedars-Sinai Fertility and Reproductive Medicine Center.
Highly skilled. Professional.
10
Doctor
Margareta Pisarska
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Cedars-Sinai Fertility and Reproductive Medicine Center
Los Angeles
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Review of
2014 - 2016, Successful
NPS
10
NPS
10
Age 30 - 32
3 IUI
1 IVF
Unexplained
Ashkenazi Jewish
Income $200K - $499K
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
She [Dr. Margareta Piskarska] answered all questions and is highly experienced and skilled. She is knowledgeable and a leader in her field. She listened to me and was thorough and thoughtful in her responses. I appreciated her optimism, honesty, and availability...The nursing staff [at Cedars] is incredible. So kind, so thoughtful, so patient. I can't say enough good things about them. Excellent excellent team of professionals.
The nursing staff is incredible. The front desk staff is also great. Overall, an excellent practice. I would highly highly recommend to anyone I know....She [Dr. Margareta Piskarska] answered all questions and is highly experienced and skilled. She is knowledgeable and a leader in her field. She listened to me and was thorough and thoughtful in her responses. I appreciated her optimism, honesty, and availability.
How was your experience with Margareta Pisarska at Cedars-Sinai Fertility and Reproductive Medicine Center?
She answered all questions and is highly experienced and skilled. She is knowledgeable and a leader in her field. She listened to me and was thorough and thoughtful in her responses. I appreciated her optimism, honesty, and availability.
What's one piece of advice would you give a prospective patient of Margareta Pisarska at Cedars-Sinai Fertility and Reproductive Medicine Center?
Ask all of the questions any time!
During treatment, were you treated like a number or a human with Margareta Pisarska at Cedars-Sinai Fertility and Reproductive Medicine Center?
She is very personable and really gets to know her patients. She is kind, warm, and very knowledgeable
Describe your experience with the nursing staff at Cedars-Sinai Fertility and Reproductive Medicine Center.
The nursing staff is incredible. So kind, so thoughtful, so patient. I can't say enough good things about them. Excellent excellent team of professionals.
Describe your experience with Cedars-Sinai Fertility and Reproductive Medicine Center.
The nursing staff is incredible. The front desk staff is also great. Overall, an excellent practice. I would highly highly recommend to anyone I know.
10
Doctor
Margareta Pisarska
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Cedars-Sinai Fertility and Reproductive Medicine Center
Los Angeles
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Review of

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