Center for Advanced Reproductive Services (UCONN Medical)

8 doctors work here

Rated 9.3
Strongly recommend: 78%Neutral: 20%Don't recommend: 2%9.3
78% strongly recommend
78 reviews
Operations
9.5
9.5
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.3
8.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.2
9.2
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8.9
8.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,912
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 6 offices

East Hartford (closed)
800 Connecticut Boulevard
East Hartford, CT 06108
Farmington
2 BATTERSON PARK ROAD
Farmington, CT 06032
Hartford
100 RETREAT AVE
Hartford, CT 06106
New London
4 SHAWS COVE
New London, CT 06320
Southington (closed)
1115 West Street
Southington, CT 06489
Storrs (closed)
One Royce Circle
Storrs, CT 06268
Show 4 more

78 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2016, Successful
NPS
10
NPS
10
Age 28 - 31
2 IUI
1 IVF
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Nulsen felt we would have success with the antagonist protocol, and started the next cycle. I was young with regular periods so he didn’t feel we needed the longer protocol...He was surprised that I did not produce more mature eggs during the retrieval, but my AMH levels were on the lower side...He knew all our medical history before even walking into his office. Dr. Nulsen first asked us what our expectations were, and what routes we wanted to take. He was knowledgeable and very kind as we discussed different plans. I had done a lot of research beforehand, and he was patient (and willing) to answer any of my questions.
Monitoring [at Center for Advanced Reproductive Services]...was on a first come basis. Some days you waited a while, and others you did not...The billing office was incredibly helpful in all areas. Especially when dealing with insurance. Our representative was incredibly knowledgeable, and gave us the best advice. We paid out of pocket for our deductible and all medication. We were reimbursed for some of the medication through insurance months later. At the time acupuncture was not offered at the clinic, and we paid separately for that off site.
How was your experience with John Nulsen at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Nulsen was always warm and devoted to our best interests. He gave his best advice as a medical professional, and we completely trusted he opinions. Never once did we feel rushed. He took the time to answer all questions/concerns until I was completely at ease with our next steps for treatment.
What's one piece of advice would you give a prospective patient of John Nulsen at Center for Advanced Reproductive Services (UCONN Medical)?
Trust his expertise. He loves his work and he knows how to do it well.
During treatment, were you treated like a number or a human with John Nulsen at Center for Advanced Reproductive Services (UCONN Medical)?
He knew all our medical history before even walking into his office. Dr. Nulsen first asked us what our expectations were, and what routes we wanted to take. He was knowledgeable and very kind as we discussed different plans. I had done a lot of research beforehand, and he was patient (and willing) to answer any of my questions.
Describe the protocols John Nulsen used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
After two failed IUIs with 50 mg of Clomid, we decided to go right to IVF. Dr. Nulsen felt we would have success with the antagonist protocol, and started the next cycle. I was young with regular periods so he didn’t feel we needed the longer protocol. Follistim, Ganirelix, and Pregnyl were used for medications. Followed by PIO injections after the retrieval. The Follistim injections were the easiest to handle myself, but the Ganirelix seemed to burn a bit. The PIO injections were painful towards the end with so many different bruises that popped up after 13 weeks. He was surprised that I did not produce more mature eggs during the retrieval, but my AMH levels were on the lower side.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Deb Jaksina)
Deb and the other nurses were amazing. They always made sure I was okay (physically and emotionally) and I never felt like an after thought. Each call I made they responded right away, and made sure I was at ease as the protocol progressed.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
The clinic itself moved to a new and beautiful office at the tail end of our journey. The staff is always helpful and patient with anything I needed. You will wait sometimes to see the doctor, or to get blood drawn... But it is only because the staff really does take their time with each and every patient.
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (UCONN Medical).
Monitoring was done first thing in the morning. You had your blood drawn, and then you proceeded to the other area for monitoring. It was on a first come basis. Some days you waited a while, and others you did not. I felt it was efficient as it could be given the time sensitive nature of the protocols.
Describe the costs associated with your care under John Nulsen at Center for Advanced Reproductive Services (UCONN Medical).
Our deductible was pretty high, and that was due before we started IVF protocol. They were able to chunk it into smaller installments throughout the length of our treatment. The billing office was incredibly helpful in all areas. Especially when dealing with insurance. Our representative was incredibly knowledgeable, and gave us the best advice. We paid out of pocket for our deductible and all medication. We were reimbursed for some of the medication through insurance months later. At the time acupuncture was not offered at the clinic, and we paid separately for that off site.
Describe John Nulsen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
UConn has a firm approach on how many embryos to transfer based on age and diagnosis. I was younger so it was advised for only a single embryo transfer. I completely agreed. His goal, and mine, was only to create a singleton pregnancy.
10
Doctor
John Nulsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 28 - 29
3 IUI
1 Egg Freezing
Anovulation
PCOS
Poor Egg Quality
Recurrent Pregnancy Loss
European
South Asian
Black or African-American
Income $200K - $499K
Marketer or PR
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Benadiva always took the time to answer my questions. Not just 1 or 2...I mean 35-45. I've come to his office on multiple occasions with a book full of questions. And he's gone through each and every one with me...He's a quiet man with a singular focus--to help you have a baby. He's going to explain his steps, his procedures, his expectations, and his concerns. He's going to explain what you can realistically expect. But he's not going to be your shoulder to cry on. That doesn't mean that he's not compassionate. It's simply that his goal isn't to comfort you temporarily...
Mornings at the Center [Uconn Ctr Adv Repro S - Farm] can be crowded, but it's a good reminded that you're not the only one going through this. Everyone there is clearly very interested in helping you have a child. I never felt that one of the staff wasn't genuinely concerned with my situation, even those who weren't directly involved in my treatment...
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
He's a quiet man with a singular focus--to help you have a baby. He's going to explain his steps, his procedures, his expectations, and his concerns. He's going to explain what you can realistically expect. But he's not going to be your shoulder to cry on. That doesn't mean that he's not compassionate. It's simply that his goal isn't to comfort you temporarily. It's to help you realize your dream of becoming a patient. So, if there are setbacks, don't expect him to dwell on them. He's going to keep pushing forward as long as you are still willing to.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Don't be put off by his reserved manner. Know that he's already working on a plan.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Benadiva always took the time to answer my questions. Not just 1 or 2...I mean 35-45. I've come to his office on multiple occasions with a book full of questions. And he's gone through each and every one with me.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
We skipped Clomid as I had tried that with my OBGYN. He tried Letrozole first but I didn't respond. Then, 3 IUI+injectibles. Then ICSI + PGS + eSET. Postive pregnancy test after my first frozen embryo transfer He started with the less invasive techniques first. Because of my PCOS, he recommended ICSI to help with fertilization and PGS to make sure we transferred the best embryo. He recommended eSET as he's had tremendous success with PGS and didn't want to risk multiples.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Glorimar Diaz)
Glorimar was a great nurse. Very knowledgeable and organized. Also explained procedures in very clear detail.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
Mornings at the Center can be crowded, but it's a good reminded that you're not the only one going through this. Everyone there is clearly very interested in helping you have a child. I never felt that one of the staff wasn't genuinely concerned with my situation, even those who weren't directly involved in my treatment.
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (UCONN Medical).
I have a pretty flexible work schedule, so the monitoring appointments weren't too bad for me. Most were on a first come-first serve basis, but some were scheduled for specific times. Just depended on what needed to be monitored.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical).
It was expensive. Not because of the Center per se, but because of my insurance. They covered 50% of my IVF procedure, but I had to pay for PGS myself. I also had to pay for some of my meds myself because I reached my lifetime cap on fertility meds.
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2015 - 2016, Successful
NPS
10
NPS
10
Age 28 - 29
3 IUI
1 IVF
1 Egg Freezing
Anovulation
PCOS
Poor Egg Quality
Recurrent Pregnancy Loss
European
South Asian
Black or African-American
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He's a quiet man with a singular focus--to help you have a baby. He's going to explain his steps, his procedures, his expectations, and his concerns. He's going to explain what you can realistically expect. But he's not going to be your shoulder to cry on. That doesn't mean that he's not compassionate. It's simply that his goal isn't to comfort you temporarily. It's to help you realize your dream of becoming a patient. So, if there are setbacks, don't expect him to dwell on them. He's going to keep pushing forward as long as you are still willing to.
Both a strength and a weakness--This place [CARS] is almost always packed. I know they've implemented new strategies to reduce the morning congestion, which do seem to be working. Everyone working here is really nice and clearly dedicated to helping you have a child. I never once felt like someone I interacted with didn't care about what I was going through...Glorimar was a great nurse. Very knowledgeable and organized. Returned my calls in a timely fashion and provided very clear instructions.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
He's a quiet man with a singular focus--to help you have a baby. He's going to explain his steps, his procedures, his expectations, and his concerns. He's going to explain what you can realistically expect. But he's not going to be your shoulder to cry on. That doesn't mean that he's not compassionate. It's simply that his goal isn't to comfort you temporarily. It's to help you realize your dream of becoming a patient. So, if there are setbacks, don't expect him to dwell on them. He's going to keep pushing forward as long as you are still willing to.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Don't be put off by his reserved nature. He's already working on a plan.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Benadiva took the time to answer my questions. And I don't mean 1 or 2 questions...I mean 40. We sat in his office and went through every question I had--on multiple occasions. I really liked that his answers were straightforward, too. He never tried to sugarcoat things for me. He saw that I had a problem and he made it his business to fix it.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
We skipped Clomid as I had tried with my OBGYN. I started on Letrozole but didn't respond. We moved on to injectibles + IUI. After three failed IUIs, we moved on to ICSI+PGS+eSET. BFP after my first transfer. The rationale was to try the less invasive techniques first. I have PCOS, and have had 3 miscarriages. Dr. B felt that there was a problem with my egg quality, so he recommended ICSI to help with fertilization and PGS to ensure that we transferred the best embryo. He's had tremendous success with PGS so he recommended eSET to avoid multiples/pregnancy complication.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Glorimar Diaz)
Glorimar was a great nurse. Very knowledgeable and organized. Returned my calls in a timely fashion and provided very clear instructions.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
Both a strength and a weakness--This place is almost always packed. I know they've implemented new strategies to reduce the morning congestion, which do seem to be working. Everyone working here is really nice and clearly dedicated to helping you have a child. I never once felt like someone I interacted with didn't care about what I was going through.
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (UCONN Medical).
I have a very flexible work situation, so the monitoring appointments weren't really an issue for me. Most were on a first come-first serve basis. Some were by appointment. It just depended on what needed to be monitored.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical).
Expensive--but not because of Dr. Benadiva. It's just the nature of fertility treatments. My insurance stopped covering some of my meds so I had to order them online from overseas.
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2010 - 2012, Successful
NPS
10
NPS
10
Age 35 - 37
1 IVF
Male Factor
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Claudio Benadiva was] Very attentive, compassionate, thorough. Honestly, I almost felt like he tried to not get our hopes up and was very realistic. At each internal ultrasound, he would say things like, "they aren't growing as fast as we would like", or "we many only have a couple viable, so we may need to do another cycle." On day of retrieval he got 12 eggs and 10 fertilized!
[UCONN is a] High volume practice. I was at first very overwhelmed by the number of people I would see in the waiting room, but they got you in and out. However, it felt very lonely in the waiting room. We all knew we were there for the same reason, but no one talked or looked up from their magazine. Wish more opportunity was provided to network with others while going through the process.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Very attentive, compassionate, thorough. Honestly, I almost felt like he tried to not get our hopes up and was very realistic. At each internal ultrasound, he would say things like, "they aren't growing as fast as we would like", or "we many only have a couple viable, so we may need to do another cycle." On day of retrieval he got 12 eggs and 10 fertilized!
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. B knows what he is doing! Our first meeting with him, we didn't get the warm and fuzzies, but he was honest!
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Very attentive, took extra time with me. When I saw another doctor in the same practice for one visit, i was very upset by the way I was handled. Talked to Dr. B nurse and she got Dr. B right away and he told me to ask to see him every time.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
I can't remember the names of the drugs we used, but I do remember that after receiving a positive pregnancy test, he had me stay on progesterone for 16 weeks as a precaution.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Debbie Raboin)
Nurse Debbie was amazing! As well as all the other staff we came in contact with. They were in constant contact and returned calls on the same business day.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
High volume practice. I was at first very overwhelmed by the number of people I would see in the waiting room, but they got you in and out. However, it felt very lonely in the waiting room. We all knew we were there for the same reason, but no one talked or looked up from their magazine. Wish more opportunity was provided to network with others while going through the process.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical).
It was almost all covered by my insurance so I can't be sure. I know one cycle of medication cost $8,000 and I paid $70 in copays.
Describe Claudio Benadiva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
It was explained to us and they showed us the microscope pictures that all embroys were of excellent quality. They let my husband and I decide if we wanted to transfer 1 or 2. Two being the best chance to get pregnant but knowing the risk that we could have twins. We had twins!
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2015 - 2016, Unsuccessful
NPS
7
NPS
9
Age 31 - 32
3 IUI
Recurrent Pregnancy Loss
Unexplained
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
10 Fertility Medications With Other Docs
Neutral
Strongly Recommends
Unsuccessful
I felt like a number [with Dr. Benadiva] . Office visits while few and far between felt rushed. Instead of trying to tweak something he went right to IVF. After HSG no other tests to find out why were preformed...I felt he gave more care and consideration to the students with him, than to me and my husband. The patients!...After 2 failed IUI's I asked about either changing med or at least increasing the meds. Nothing was changed. Then he suggested IVF because my husband sperm analysis kept coming in with great numbers
Clinic [Center for Advanced Reproductive Services: UCONN Medical] itself is wonderful...Glori [nurse] is the best. She makes him a good doctor...First IUI he [Dr. Benadiva] went with Clomid because I'd used it with my OB and that resulted in a pregnancy(subsequent loss). After 2 failed IUI's I asked about either changing med or at least increasing the meds. Nothing was changed. Then he suggested IVF because my husband sperm analysis kept coming in with great numbers.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
I felt he gave more care and consideration to the students with him, than to me and my husband. The patients! I'm not shy, I know how students learn but when my legs are in stirrups I'd like to be spoken to, not spoken at.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Ask him to slow down. Either when speaking or in treatments.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
I'm sure he's great and has done well with patients, but I felt like a number. Office visits while few and far between felt rushed. Instead of trying to tweak something he went right to IVF. After HSG no other tests to find out why were preformed.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
First IUI he went with Clomid because I'd used it with my OB and that resulted in a pregnancy(subsequent loss). After 2 failed IUI's I asked about either changing med or at least increasing the meds. Nothing was changed. Then he suggested IVF because my husband sperm analysis kept coming in with great numbers. Made me feel like it's all my fault. Probably true, didn't need my doctor to insinuate that.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Glorimar Diaz)
Glori is the best. She makes him a good doctor.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
Clinic itself is wonderful.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical).
Paid specialist co-pay for appts. My insurance pharmacy wouldn't approve IVF meds. My insurance did cover clomid.
Describe Claudio Benadiva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
He explained why he recommends single embryo transfers and I agree.
What specific things went wrong at Center for Advanced Reproductive Services (UCONN Medical)?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Center for Advanced Reproductive Services (UCONN Medical).
My IVF cycle was cancelled due to pharmacy not approving meds. That was ok. Not clinic fault. The fault lies with them on they never called to see about a different option. The pharmacy said no, and they never followed up with me. The end.
7
Doctor
Claudio Benadiva
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
1 of 5
9
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2016, Successful
NPS
10
NPS
10
Age 30
3 IUI
PCOS
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Benadiva was very informative and let my.husband and I know each step he wanted to take in our treatment plan. He and his staff were always able to answer all of questions and concerns at all times...We started with test on my husband and then tested me. We started started with making sure my tubes were open and then he started with the least invasive procedure IUI. We did this for about 3 cycles with the injections at home.
[UConn] was very clean and always had different events going on like support groups, yoga, heath and wellness nights. Theybalso always had coffee that was a major.plus for my husband...Glory was always on point and very informative. She always called back and answered all my questions without hesitation...He [Dr. Benadiva] and his staff were always able to answer all of questions and concerns at all times.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Benadiva was very informative and let my.husband and I know each step he wanted to take in our treatment plan. He and his staff were always able to answer all of questions and concerns at all times.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
He is very well educated and knows his stuff.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
He was very down to the point and kept us well informed about each step of the process.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
We started with test on my husband and then tested me. We started started with making sure my tubes were open and then he started with the least invasive procedure IUI. We did this for about 3 cycles with the injections at home. 3rd time was the charm.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: GLORY)
Glory was always on point and very informative. She always called back and answered all my questions without hesitation. Also another person have met a few times but i forget her name today (6/23/16) she was wearing blue scrubs with chanel earings really made me feel great. Once I was done with my ultrasound she came back in and gave me the biggest hug and congratulated me. Since my first ultrasound was ify. You could tell she was so excitied for my.husband and I and that she really cared about what was going on. Thank you so much for that.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
Ot was very clean and always had different events going on like support groups, yoga, heath and wellness nights. Theybalso always had coffee that was a major.plus for my husband.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical).
My insurance covered
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2015 - 2019, Unknown Success
NPS
10
NPS
10
Age 33 - 37
6 IUI
Diminished Ovarian Reserve
Poor Egg Quality
Black or African-American
Income $50K - $99K
Operations
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Engmann was very compassionate and respectful and was ready to listen to our opinion. And he was very honest about what he thinks . He sometimes call me personally if he needs to give us information about treatment....He is going to tell you as think and not sugar coat his words to make you feel better. He will be frank with you.... My ivf protocol was microdose flare . Because I am a poor responder.it consist of lupron , Gonal F and Menopur.
CARS is a nice and clean place to be. They are very organized and you have a whole doctor or a nurse to yourself. And they many offices in Connecticut so you don’t have to be on waiting list for long....I did six IUI and each cost $750.00 and the IVF $11000 and medication cost $8000... Amanda [nurse] had me come to the office and we sat down and she explained all I needed to know about my injections and how to administer them
How was your experience with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
Dr Engmann was very compassionate and respectful and was ready to listen to our opinion. And he was very honest about what he thinks . He sometimes call me personally if he needs to give us information about treatment.
What's one piece of advice would you give a prospective patient of Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
He is going to tell you as think and not sugar coat his words to make you feel better. He will be frank with you.
During treatment, were you treated like a number or a human with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
I was treated like a family
Describe the protocols Lawrence Engmann used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
My ivf protocol was microdose flare . Because I am a poor responder.it consist of lupron , Gonal F and Menopur. After a whole week of injections my blood work was the same and my cycle was cancelled. I’m yet to start any cycle.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Amanda Seslac)
Amanda had me come to the office and we sat down and she explained all I needed to know about my injections and how to administer them
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
CARS is a nice and clean place to be. They are very organized and you have a whole doctor or a nurse to yourself. And they many offices in Connecticut so you don’t have to be on waiting list for long.
Describe the costs associated with your care under Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical).
I did six IUI and each cost $750.00 and the IVF $11000 and medication cost $8000
Describe Lawrence Engmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
Yes, he recommended a single embryo transfer
10
Doctor
Lawrence Engmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2018, Consult
NPS
9
NPS
9
Age 31 - 32
3 Fertility Medications
Male Factor
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Schmidt was the first doctor I felt like really listened to me. He took the time to hear my story, diagnose and the explain. He’s optimistic and comforting and assured me that he would work with us to get us pregnant.... I have no complaints about Dr Schmidt. He made me feel at ease, always answered all my questions and took time with my husband and I. His nurses were also great and understanding. The Center is a great place of support and everyone there is willing to work with your situation to get the outcome you’re looking for.
The Center [Center for Advanced Reproductive Services- UCONN] is great and very supportive. Weakness is that they text and email you all the time asking you to share them on social media. Our fertility journey is private, so we don’t plan to do that.... His nurses were also great and understanding. The Center is a great place of support and everyone there is willing to work with your situation to get the outcome you’re looking for.
How was your experience with David Schmidt at Center for Advanced Reproductive Services (UCONN Medical)?
I have no complaints about Dr Schmidt. He made me feel at ease, always answered all my questions and took time with my husband and I. His nurses were also great and understanding. The Center is a great place of support and everyone there is willing to work with your situation to get the outcome you’re looking for.
What's one piece of advice would you give a prospective patient of David Schmidt at Center for Advanced Reproductive Services (UCONN Medical)?
Ask questions and be detailed. He’s a doctor who is willing to take tome with you to fully explain everything so take him up on that.
During treatment, were you treated like a number or a human with David Schmidt at Center for Advanced Reproductive Services (UCONN Medical)?
Dr Schmidt was the first doctor I felt like really listened to me. He took the time to hear my story, diagnose and the explain. He’s optimistic and comforting and assured me that he would work with us to get us pregnant.
Describe the protocols David Schmidt used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
I’m at the start of my treatment and we’ve taken a break to save up for a cycle.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical).
He nurses were great and very supportive
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
The Center is great and very supportive. Weakness is that they text and email you all the time asking you to share them on social media. Our fertility journey is private, so we don’t plan to do that.
Describe David Schmidt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
Dr Schmidt told us they try not to do multiple embryo transfers
9
Doctor
David Schmidt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
9
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018, Successful
NPS
10
NPS
10
Age 23
Anovulation
Endometriosis
Poor Egg Quality
Unexplained
Ashkenazi Jewish
Income $0 - $49K
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Luciano is extremely kind, compassionate, and caring. He asked me where I live, what I do, and all about my husband. Only after did he delve into the details of my fertility.... I found Dr. Luciano to be excellent. He has a wonderful bedside manner which I appreciate immensely. He is very straightforward about results and what to expect but gives over the information extremely kindly as well. He is willing to try anything but has our best interests at heart and makes sure that we're making thought out decisions.
The facility [UCONN] is beautiful and very modern. You have to pay for parking which could be a nuisance but isn't the biggest deal. The wait times are a bit on the longer time but very worth it. The nurses at the front desk are not the most organized and things could take time but they get it done.... The nursing staff is very nice. I found them to be a bit disorganized but I was impressed with their facility and Dr Luciano which made up for that.
How was your experience with Anthony Luciano at Center for Advanced Reproductive Services (UCONN Medical)?
I found Dr. Luciano to be excellent. He has a wonderful bedside manner which I appreciate immensely. He is very straightforward about results and what to expect but gives over the information extremely kindly as well. He is willing to try anything but has our best interests at heart and makes sure that we're making thought out decisions. He understands the struggle of infertility and it is evident in the way he treats us. It makes the struggle that much more tolerable.
What's one piece of advice would you give a prospective patient of Anthony Luciano at Center for Advanced Reproductive Services (UCONN Medical)?
Come in knowing you'll have long wait times but receive the very best care possible.
During treatment, were you treated like a number or a human with Anthony Luciano at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Luciano is extremely kind, compassionate, and caring. He asked me where I live, what I do, and all about my husband. Only after did he delve into the details of my fertility.
Describe your experience with the nursing staff at Center for Advanced Reproductive Services (UCONN Medical).
The nursing staff is very nice. I found them to be a bit disorganized but I was impressed with their facility and Dr Luciano which made up for that.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
The facility is beautiful and very modern. You have to pay for parking which could be a nuisance but isn't the biggest deal. The wait times are a bit on the longer time but very worth it. The nurses at the front desk are not the most organized and things could take time but they get it done.
Describe the costs associated with your care under Anthony Luciano at Center for Advanced Reproductive Services (UCONN Medical).
Dr. Luciano took our insurance which was a tremendous relief.
10
Doctor
Anthony Luciano
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unknown Success
NPS
8
NPS
9
Age 32 - 33
2 IVF
European
Income $100K - $199K
Only Doc Seen
Surrogacy With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Not sure
I rarely saw him [Dr. Claudio Benadiva] and most of my communication was with his nurse Kathy. He seems knowledgeable and was friendly. The doctors who did my retrieval’s were nice as well. The nurses made he difference though.... He was airing on the side of conscious with the levels for my meds since I have previously conceived and carried a child to term. Although I would have liked to try and higher dose to yield more eggs since our insurance was changing and IVf wasn’t goinf to be covered. I only ended up with two mosaic embryos that round. Second round was a little more aggressive and we did end up with two normal embryos.
[UConn Medical's] Strengths: large clinic, easy to get in and out of Weakness: cost for self pay, pressure usbto use an agency for surrogate despite our wanting to go independent due to cost and because we have found our own carrier (hopefully)... The nurse was fantastic. Always patience, answered questions and was present.... Cycle with meds and patial insurance was about 5k, embryos testing 1,500 (x2)
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
I rarely saw him and most of my communication was with his nurse Kathy. He seems knowledgeable and was friendly. The doctors who did my retrieval’s were nice as well. The nurses made he difference though.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Be patience.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
They would call and explain things to me. The nurse was patience.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
He was airing on the side of conscious with the levels for my meds since I have previously conceived and carried a child to term. Although I would have liked to try and higher dose to yield more eggs since our insurance was changing and IVf wasn’t goinf to be covered. I only ended up with two mosaic embryos that round. Second round was a little more aggressive and we did end up with two normal embryos. We are still waiting for a carrier to work out for transfer.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Kathy Varkal. )
The nurse was fantastic. Always patience, answered questions and was present.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
Strengths: large clinic, easy to get in and out of Weakness: cost for self pay, pressure usbto use an agency for surrogate despite our wanting to go independent due to cost and because we have found our own carrier (hopefully)
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (UCONN Medical).
It was quick for the most part.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical).
Cycle with meds and patial insurance was about 5k, embryos testing 1,500 (x2)
Describe Claudio Benadiva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
No comments since we haven’t made it that far yet.
8
Doctor
Claudio Benadiva
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
9
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2013 - 2017, Successful
NPS
10
NPS
10
Age 34 - 38
1 IVF
Latinx
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I really appreciated Dr. Benadiva's bedside manner. I never felt uncared for but he was always matter of fact...I very much appreciate upfront and honesty. This was not the time I wanted any false hopes or my doctor to tell me what I wanted to hear...He shoots right from the hip. If you need coddling throughout the process, Dr. Benadiva isn't the doctor for you, but I 100% appreciated that about him.
I never felt like a number [at UCONN Medical Center for Advanced Reproductive Services]. He or any member of his team were there to answer any questions I had...Started with Levothyroxine and my dose was adjusted several times. I was on 150 Menopur, 300 Gonal F, Ganerelix and 1 ML PIO injections. I am currently 8 weeks 3 days with twins...Everyone was fantastic.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
I very much appreciate upfront and honesty. This was not the time I wanted any false hopes or my doctor to tell me what I wanted to hear. I really appreciated Dr. Benadiva's bedside manner. I never felt uncared for but he was always matter of fact.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
He shoots right from the hip. If you need coddling throughout the process, Dr. Benadiva isn't the doctor for you, but I 100% appreciated that about him. I went in and wanted to get pregnant. I wasn't trying to make a friend. I wanted to be told exactly what I needed to do and I'd do it.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
I never felt like a number. He or any member of his team were there to answer any questions I had.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
Started with Levothyroxine and my dose was adjusted several times. I was on 150 Menopur, 300 Gonal F, Ganerelix and 1 ML PIO injections. I am currently 8 weeks 3 days with twins.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Debbie Raboin)
Everyone was fantastic.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical).
Insurance covered our ivf
Describe Claudio Benadiva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
Due to my age, transferring two embryo's was suggested. I went into this knowing I wanted to transfer two as this maybbe our only shot.
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2007 - 2012, Unsuccessful
NPS
10
NPS
10
Age 37 - 42
4 IVF
PCOS
Black or African-American
Income $0 - $49K
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Nulsen always made us feel that we mattered and he was here to help us achieve our goal. Made sure we understood what was expected. We didnt feel like a number of statistic. He knew us by name and that made us feel like he thought of us beyond being a patient.... He suggested only 2 embryo transfer each time. And ICSI was the choice of treatment.... He cares and will make you feel like a person and not a statistic.
They [Center for Advanced Reproductive Services] will treat you with so much compassion during this difficult process. From the doctor to the phlebotomist and receptionist all were amazing. Highly recommend staff. Some may have moved on but I'm sure the quality of care is still intact.... It was very expensive. It was very difficult for us to continue our of pocket once the age of 40. My insurance in my state would not cover. I have 2 embryos still in storage in hope to use.
How was your experience with John Nulsen at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Nulsen always made us feel that we mattered and he was here to help us achieve our goal. Made sure we understood what was expected. We didnt feel like a number of statistic. He knew us by name and that made us feel like he thought of us beyond being a patient.
What's one piece of advice would you give a prospective patient of John Nulsen at Center for Advanced Reproductive Services (UCONN Medical)?
He cares and will make you feel like a person and not a statistic.
During treatment, were you treated like a number or a human with John Nulsen at Center for Advanced Reproductive Services (UCONN Medical)?
I felt like I was treated like a human. The staff was wonderful. Some of the best professionals I've come across during my 20 plus years of trying to conceive. My only heart break was not concerning.
Describe the protocols John Nulsen used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
I dont remember this information.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Jane Tyler)
Amazing! Exceptional! Loving! Caring! God send!
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
They will treat you with so much compassion during this difficult process. From the doctor to the phlebotomist and receptionist all were amazing. Highly recommend staff. Some may have moved on but I'm sure the quality of care is still intact.
Describe the costs associated with your care under John Nulsen at Center for Advanced Reproductive Services (UCONN Medical).
It was very expensive. It was very difficult for us to continue our of pocket once the age of 40. My insurance in my state would not cover. I have 2 embryos still in storage in hope to use. I now have insurance that will cover the process even after 40 years old. But will not cover new cycle.
Describe John Nulsen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
He suggested only 2 embryo transfer each time. And ICSI was the choice of treatment.
10
Doctor
John Nulsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2016 - 2018, Unknown Success
NPS
10
NPS
10
Age 26 - 28
1 IVF
1 Egg Freezing
1 Embryo Freezing
Tubal Blockage
European
Income $50K - $99K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Benadiva is wonderful! He is responsible for 4 successful IVF cycles in my family alone. I have had one failed IVF cycle, but look forward to our second with Dr. Benadica as he has put together a revised plan that looks to be promising!...Dr. Benadiva is very thorough in his explanations and takes the time to make sure you understand the IVF process... Doctors and nurses [at UCONN] are helpful and make sure you understand all procedures and next steps before you leave.
Wonderful, helpful clinic [Uconn Ctr Adv Repro S ]. Everything runs smoothly and you never feel like just another patient! Doctors and nurses are helpful and make sure you understand all procedures and next steps before you leave. Lab runs very efficiently as well!...Deb is a wonderful asset to the team and really makes the patient feel comfortable and always available...Monitoring and labs had flexible windows and run very smoothly
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Benadiva is wonderful! He is responsible for 4 successful IVF cycles in my family alone. I have had one failed IVF cycle, but look forward to our second with Dr. Benadica as he has put together a revised plan that looks to be promising!
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
None!
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Benadiva is very thorough in his explanations and takes the time to make sure you understand the IVF process.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Deb)
Deb is a wonderful asset to the team and really makes the patient feel comfortable and always available.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
Wonderful, helpful clinic. Everything runs smoothly and you never feel like just another patient! Doctors and nurses are helpful and make sure you understand all procedures and next steps before you leave. Lab runs very efficiently as well!
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (UCONN Medical).
Monitoring and labs had flexible windows and run very smoothly
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2016, Unknown Success
NPS
10
NPS
10
Age 32 - 35
3 IUI
2 Egg Freezing
2 Embryo Freezing
Male Factor
Income $100K - $199K
Teacher
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Despite not having a positive pregnancy yet, we feel 100% comfortable & confident in Dr. S. hands. He has a bed side manner that I thought didn't exist anymore, always going above & beyond to make sure we are comfortable with our treatment....He has never rushed a phone conversation or an appointment, always answering every question we both had.
Strengths: Their open 363 days a year, value our overall health incorporating programs like yoga at the center. Veronica on Dr.Schmidt's team is one of their strongest assets, she's gone above & beyond for us! Weakness: The long waits for morning bloodwork & ultrasounds, understandable but still long...I have always felt a personal connection & investment from Dr. S. He has never rushed a phone conversation or an appointment, always answering every question we both had.
How was your experience with David Schmidt at Center for Advanced Reproductive Services (UCONN Medical)?
Despite not having a positive pregnancy yet, we feel 100% comfortable & confident in Dr. S. hands. He has a bed side manner that I thought didn't exist anymore, always going above & beyond to make sure we are comfortable with our treatment.
What's one piece of advice would you give a prospective patient of David Schmidt at Center for Advanced Reproductive Services (UCONN Medical)?
Don't wait, call & schedule your appointment ASAP as this process takes time!
During treatment, were you treated like a number or a human with David Schmidt at Center for Advanced Reproductive Services (UCONN Medical)?
I have always felt a personal connection & investment from Dr. S. He has never rushed a phone conversation or an appointment, always answering every question we both had.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Marsha)
Marsha is very thorough with her communication.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
Strengths: Their open 363 days a year, value our overall health incorporating programs like yoga at the center. Veronica on Dr.Schmidt's team is one of their strongest assets, she's gone above & beyond for us! Weakness: The long waits for morning bloodwork & ultrasounds, understandable but still long.
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (UCONN Medical).
Well oiled deli counter line.
What specific things went wrong at Center for Advanced Reproductive Services (UCONN Medical)?
  • Provided conflicting information
10
Doctor
David Schmidt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
9
NPS
8
Age 30
2 IUI
Diminished Ovarian Reserve
Income $100K - $199K
Doctor
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Not sure
Dr. Nulsen is a kind and compassionate doctor. He would always return my phonecalls when I requested for one. I felt that he always had my best interest and I felt that he really wanted me to succeed. He was comforting even when delivering bad news and he encouraged me to continue on.... [Protocols] High dosage of menopur and gonal-f since I was a poor responder.... Compassionate team of drs and nurses.
Compassionate team of drs and nurses. The financial department [Center for Advanced Reproductive Services] is also good. Main weakness is communication. There are also times where I feel like I have to advocate for myself when talking to the nursing team.... Dr. Nulsen is a kind and compassionate doctor. He would always return my phonecalls when I requested for one. I felt that he always had my best interest and I felt that he really wanted me to succeed.
How was your experience with John Nulsen at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Nulsen is a kind and compassionate doctor. He would always return my phonecalls when I requested for one. I felt that he always had my best interest and I felt that he really wanted me to succeed. He was comforting even when delivering bad news and he encouraged me to continue on.
What's one piece of advice would you give a prospective patient of John Nulsen at Center for Advanced Reproductive Services (UCONN Medical)?
Be open with all your questions and concerns
Describe the protocols John Nulsen used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
High dosage of menopur and gonal-f since I was a poor responder.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
Compassionate team of drs and nurses. The financial department is also good. Main weakness is communication. There are also times where I feel like I have to advocate for myself when talking to the nursing team.
9
Doctor
John Nulsen
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2016, Successful
NPS
10
NPS
10
Age 25 - 29
1 IVF
Anovulation
PCOS
European
Income $0 - $49K
2nd of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr Schmidt was] never in a rush to move onto the next patient, took extra time and care to answer any questions i had, personally called me a few days after egg retrieval to see how i was feeling...First come first serve...some days were super fast while others there was a lengthy wait due to patient volume
[Dr Schmidt was] never in a rush to move onto the next patient, took extra time and care to answer any questions i had, personally called me a few days after egg retrieval to see how i was feeling...First come first serve...some days were super fast while others there was a lengthy wait due to patient volume
How was your experience with David Schmidt at Center for Advanced Reproductive Services (UCONN Medical)?
Highly recommend him, very kind, caring and patient. Very gentle
What's one piece of advice would you give a prospective patient of David Schmidt at Center for Advanced Reproductive Services (UCONN Medical)?
Dont waste any more time, call him!
During treatment, were you treated like a number or a human with David Schmidt at Center for Advanced Reproductive Services (UCONN Medical)?
Never in a rush to move onto the next patient, took extra time and care to answer any questions i had, personally called me a few days after egg retrieval to see how i was feeling
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Jenny, marsha)
Amazing!!
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
New, clean, friendly, professional, compassionate
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (UCONN Medical).
First come first serve...some days were super fast while others there was a lengthy wait due to patient volume
10
Doctor
David Schmidt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2013, Successful
NPS
7
NPS
9
Age 26
Male Factor
European
Income $50K - $99K
1st of 3 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Neutral
Strongly Recommends
Successful
I thought he [Dr. Benediva] was very professional. He was honest with us at all times. He made sure we understood the processes we were going through. Very good doctor!
I thought he [Dr. Benediva of Uconn] was very professional. He was honest with us at all times. He made sure we understood the processes we were going through. Very good doctor!
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
I thought he was very professional. He was honest with us at all times. He made sure we understood the processes we were going through. Very good doctor!
7
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
7 of 5
Unsuccessful
NPS
4
NPS
5
4 IUI
5 IVF
Donor Eggs
Diminished Ovarian Reserve
European
Income $100K - $199K
1st of 2 Docs
4 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Uconn refused to work with my husband and i after doing 6 IVF cycles due to no pregnancy result. Dr. DiLuigi does not follow up after failed cycles. She had very limited contact with me unless I scheduled to meet with her or had a compliant.
[The nurses were] very responsive and sweet. [Monitoring appointments are an] assembly line....Dr. DiLuigi does not follow up after failed cycles. She had very limited contact with me unless I scheduled to meet with her or had a compliant.
How was your experience with Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical)?
No sucess yet!!!!! Uconn refused to work with my husband and i after doing 6 ivf cycles due to no pregnancy result. Dr. DiLuigi does not follow up after failed cycles. She had very limited contact with me unless I scheduled to meet with her or had a compliant.
What's one piece of advice would you give a prospective patient of Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical)?
Go to her husband, Dr. Schmidt
Describe the protocols Andrea DiLuigi used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
I have done all the protocols
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Kathy)
Very responsive and sweet
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (UCONN Medical).
Assembly line
Describe the costs associated with your care under Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical).
$22,000
What specific things went wrong at Center for Advanced Reproductive Services (UCONN Medical)?
  • Lost paperwork
4
Doctor
Andrea DiLuigi
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Compassion
3 of 5
5
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 41
European
Income $50K - $99K
2nd of 2 Docs
IVF With Other Docs
Egg Freezing With Other Docs
Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Grow has been amazing. They are compassionate and helpful.... We came to him because we couldnt afford the previous doctor. He gave us a few different affordable options. He is always so kind, direct with information presented. I always feel well informed and well cared for at this office.... We are still in the process but I can tell you they hold your hand every step if the way. Everyone has always been kind and helpful.
They [UCONN] are great and the tea and beverages are a nice touch. Everyone is always kind at the office. I'm always treated well and everyone smiles and has a general happy disposition. I've never had an bad experience either in office or when the staff has contacted me by phone.... My nurse gave me her email and communicates with me promptly when I have questions or need information.... Very affordable and extremely helpful with payments for services. I feel like I'm working with a doctors office and not a collection agency.
How was your experience with Daniel Grow at Center for Advanced Reproductive Services (UCONN Medical)?
We came to him because we couldnt afford the previous doctor. He gave us a few different affordable options. He is always so kind, direct with information presented. I always feel well informed and well cared for at this office.
What's one piece of advice would you give a prospective patient of Daniel Grow at Center for Advanced Reproductive Services (UCONN Medical)?
It is well worth traveling out of state for the level of care and compassion.
During treatment, were you treated like a number or a human with Daniel Grow at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Grow has been amazing. They are compassionate and helpful.
Describe the protocols Daniel Grow used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
We are still in the process but I can tell you they hold your hand every step if the way. Everyone has always been kind and helpful.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Shannon )
My nurse gave me her email and communicates with me promptly when I have questions or need information.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
They are great and the tea and beverages are a nice touch. Everyone is always kind at the office. I'm always treated well and everyone smiles and has a general happy disposition. I've never had an bad experience either in office or when the staff has contacted me by phone.
Describe the costs associated with your care under Daniel Grow at Center for Advanced Reproductive Services (UCONN Medical).
Very affordable and extremely helpful with payments for services. I feel like I'm working with a doctors office and not a collection agency.
10
Doctor
Daniel Grow
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
NPS
10
NPS
10
Age 27 - 31
1 IUI
2 IVF
Male Factor
European
Income $0 - $49K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr Schmidt was warm and caring, the three times we went to him for care he knew who we were, he knew how many kids we had from previous rounds, we felt known. He was always very candid...maybe would sometimes joke to much, but thats only if I have to find a negative... He always made sure we knew what to expect for all our care and timelines of how things should go
All the doctors [at Center for Advanced Reproductive Services] work as a team, so you may not see only your doctor for procedures or tests or for scans during your cycle. But your doctor was always the one who was reviewing your results and making decisions for your care...Everyone [nursing staff] was nice, efficient and caring...Very efficient, first come first serve, but you were never waiting very long
How was your experience with David Schmidt at Center for Advanced Reproductive Services (UCONN Medical)?
Dr Schmidt maybe would sometimes joke to much, but thats only if I have to find a negative. One example would be our first scan of our twin pregnancy, trying to figure out if we were having one or two. He said "oh its just one, no wait it's two, no no its just one. Nope definitly two." He always made sure we knew what to expect for all our care and timelines of how things should go.
What's one piece of advice would you give a prospective patient of David Schmidt at Center for Advanced Reproductive Services (UCONN Medical)?
Ask questions, tell him your thoughts, the more he understands you the more he connects and helps you through all the stresses of infertility
During treatment, were you treated like a number or a human with David Schmidt at Center for Advanced Reproductive Services (UCONN Medical)?
Dr Schmidt was warm and caring, the three times we went to him for care he knew who we were, he knew how many kids we had from previous rounds, we felt known. He was always very candid, and was able to joke with us.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical).
Everyone was nice, efficient and caring
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
All the doctors work as a team, so you may not see only your doctor for procedures or tests or for scans during your cycle. But your doctor was always the one who was reviewing your results and making decisions for your care.
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (UCONN Medical).
Very efficient, first come first serve, but you were never waiting very long
10
Doctor
David Schmidt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2020, Successful
NPS
10
NPS
10
Age 33 - 35
1 IVF
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Daniel Grow] always took the time to answer questions...He kept us well informed and showed us compassion. He made sure to keep us involved in all the decision making. Dr. Grow had a kind personality and was personable. He was very knowledgeable about his profession. Dr. grow contacted us on his vacation...You will be in good hands...We did a fresh transfer, a frozen transfer, then a modified transfer.
the cost was fixed [at Center for Advanced Reproductive Services] with what was expected... gives quick responses to any questions. they are well organized making you feel like nothing will be missed or forgotten. The receptionists are friendly and personable...Nurse Brown is always quick to answer questions through phone calls or emails and she goes above and beyond...We did a fresh transfer, a frozen transfer, then a modified transfer.
How was your experience with Daniel Grow at Center for Advanced Reproductive Services (UCONN Medical)?
He kept us well informed and showed us compassion. He made sure to keep us involved in all the decision making. Dr. Grow had a kind personality and was personable. He was very knowledgeable about his profession. Dr. grow contacted us on his vacation.
What's one piece of advice would you give a prospective patient of Daniel Grow at Center for Advanced Reproductive Services (UCONN Medical)?
You will be in good hands.
During treatment, were you treated like a number or a human with Daniel Grow at Center for Advanced Reproductive Services (UCONN Medical)?
He always took the time to answer questions.
Describe the protocols Daniel Grow used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
We did a fresh transfer, a frozen transfer, then a modified transfer.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Shannon Brown)
Nurse Brown is always quick to answer questions through phone calls or emails and she goes above and beyond.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
The Center for Advanced Reproductive services gives quick responses to any questions. they are well organized making you feel like nothing will be missed or forgotten. The receptionists are friendly and personable.
Describe the costs associated with your care under Daniel Grow at Center for Advanced Reproductive Services (UCONN Medical).
the cost was fixed with what was expected
10
Doctor
Daniel Grow
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2019, Unknown Success
NPS
9
NPS
N/A
Age 35 - 36
1 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Recurrent Pregnancy Loss
Income $50K - $99K
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Success w/ Doc Too early to know
Dr. Schmidt is a very warm doctor who you feel really cares about the outcome for you...you do not see your doctor as much as you see the nurses and staff. I am ok with this but I can see how some people could feel like a number...I really enjoyed sitting down and speaking with Dr. Schmidt. He always has a smile on his face and seems to bring a positive vibe with him in the room. He really took the time to sit with my husband and I and to explain everything in detail with us. This process can be very difficult and especially when things aren't going as you planned having a good doctor behind you is key.
you see the staff [at Center for Advanced Reproductive Services (UCONN)] a lot compared to your doctor. The doctor is reviewing everything every time you go, but you do speak with the staff more times than the doctor...At the center all the nurses and staff really are a huge part of care...I really enjoyed sitting down and speaking with Dr. Schmidt. He always has a smile on his face and seems to bring a positive vibe with him in the room. He really took the time to sit with my husband and I and to explain everything in detail with us. This process can be very difficult and especially when things aren't going as you planned having a good doctor behind you is key.
How was your experience with David Schmidt at Center for Advanced Reproductive Services (UCONN Medical)?
I really enjoyed sitting down and speaking with Dr. Schmidt. He always has a smile on his face and seems to bring a positive vibe with him in the room. He really took the time to sit with my husband and I and to explain everything in detail with us. This process can be very difficult and especially when things aren't going as you planned having a good doctor behind you is key.
What's one piece of advice would you give a prospective patient of David Schmidt at Center for Advanced Reproductive Services (UCONN Medical)?
I would just let them know that you see the staff a lot compared to your doctor. The doctor is reviewing everything every time you go, but you do speak with the staff more times than the doctor.
During treatment, were you treated like a number or a human with David Schmidt at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Schmidt is a very warm doctor who you feel really cares about the outcome for you. At the center all the nurses and staff really are a huge part of care and you do not see your doctor as much as you see the nurses and staff. I am ok with this but I can see how some people could feel like a number.
9
Doctor
David Schmidt
NPS
Humanity
4 of 5
Communication
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 26 - 27
3 IUI
1 IVF
Male Factor
Recurrent Pregnancy Loss
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Benadiva was very open about the possible risks with a multiple embryo transfer and strongly encouraged single embryo transfer...He has taken the time to personally call when changes occur in the plan...has been great and thorough throughout our time seeing him. He is very straightforward and open about any concerns that he has. He is always willing to provide input in order to better help us make a decision.
The financial aspect of the Center for Advanced Reproductive Services can be frustrating to deal with, but the doctors and nurses are what keeps is coming back. They are compassionate and show that they truly care about their patients...Dr. Benadiva was very open about the possible risks with a multiple embryo transfer and strongly encouraged single embryo transfer...He has taken the time to personally call when changes occur in the plan
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Claudio Benadiva has been great and thorough throughout our time seeing him. He is very straightforward and open about any concerns that he has. He is always willing to provide input in order to better help us make a decision.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
He has taken the time to personally call when changes occur in the plan
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
The financial aspect of the Center for Advanced Reproductive Services can be frustrating to deal with, but the doctors and nurses are what keeps is coming back. They are compassionate and show that they truly care about their patients.
Describe Claudio Benadiva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
Dr. Benadiva was very open about the possible risks with a multiple embryo transfer and strongly encouraged single embryo transfer.
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
7
NPS
9
Age 37 - 38
4 IUI
PCOS
Tubal Blockage
European
Income $100K - $199K
Teacher
Only Doc Seen
Donor Sperm
LGBTQ
Neutral
Strongly Recommends
Successful
[Dr. Benadiva] was clearly competent and was really helpful in directing my care, but in the 8 months I was being treated at the clinic, I met him twice. If you want a hands on doctor, he’s not it. I did feel like he was working behind the scenes in my overall treatment plan and I know whatever happened had been run by him...The visits were also pretty quick with him which for me was fine, but just something to know...
[our UCONN nurse] was always willing to answer any questions I had and I always got a return phone call when I left a message...Since I was doing iui, my lesbian status didn’t really routinely come up. But at the clinic my partner was always welcomed and we were treated as any other couple, which was nice...Overall they were fine. The atmosphere was warm, and I rarely ever felt like just a number (only on weekends when the usually staff wasn’t there). The front desk staff was professional and treated me with kindness, and the check-in process was efficient.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
He was clearly competent and was really helpful in directing my care, but in the 8 months I was being treated at the clinic, I met him twice. If you want a hands on doctor, he’s not it. I did feel like he was working behind the scenes in my overall treatment plan and I know whatever happened had been run by him.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Don’t expect him to spend lots of time with you during each visit he sees you. He is friendly, but also very efficient.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Each time I see him, it was clear he knew my case and medical history, but he wasn’t super warm. The visits were also pretty quick with him which for me was fine, but just something to know.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
The first three cycles of iui were done with the use of Letrozole and me charting my own hormones through the use of at home fertility monitoring. When the hormones were right, I went in the next morning for insemination. After the third cycle with no luck, Dr. Benidiva did a dye procedure and learned that one of my tubes was blocked. Fine, but I wish I had known that earlier so we could better time my cycles. The cycle after the dye procedure was a bust, I ovulated on the side that was blocked. The next month we tried a fourth time and this time we also did daily blood work and ultrasounds to more precisely time my ovulation…and it worked!!
How competent was Claudio Benadiva at LGBTQ care?
Since I was doing iui, my lesbian status didn’t really routinely come up. But at the clinic my partner was always welcomed and we were treated as any other couple, which was nice.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Leah S)
Leah was the best!! She was always willing to answer any questions I had and I always got a return phone call when I left a message. She was kind and compassionate when things didn’t go as planned and she celebrated with us when they did! I can’t say enough good things about her! I also appreciated that if she was ever off work for a day, someone was covering her phone and I never felt I was left hanging out to dry.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
Overall they were fine. The atmosphere was warm, and I rarely ever felt like just a number (only on weekends when the usually staff wasn’t there). The front desk staff was professional and treated me with kindness, and the check-in process was efficient.
How competent was Center for Advanced Reproductive Services (UCONN Medical) at LGBTQ care?
They were. It didn’t ever catch anyone off guard (that I saw) that I was in a lesbian relationship, my partner was always warmly welcomed, and even when I visited singly no one ever forgot that I was a lesbian (or they didn’t ask me about my husband).
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at Center for Advanced Reproductive Services (UCONN Medical).
Mostly fine, although they do truly leave it up to the patient to call and let them know a shipment of donor sperm is on the way. If you don’t, you’ll get a frustrated voicemail from the donor sperm coordinator about how you’ve inconvenienced her. They let you know up front it is potent responsibility, you just can never forget. The process of buying the sperm and sending it was seamless, and there was never a time I worried it wouldn’t arrive or be handled appropriately.
7
Doctor
Claudio Benadiva
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
LGBTQ Care
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
LGBTQ Care
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 32 - 33
3 IUI
1 IVF
Unexplained
European
Ashkenazi Jewish
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
he [Dr. Schmidt] is so kind and thoughtful and caring. He takes as much time as you need to make you feel heard, supported and educated on your treatment options....He did not give me false hope, didn't make undue promises or say anything fake, but he did give me enough hope that they would be able to find a way to get me pregnant...one round of IVF using antagonist protocol, ER and fresh transfer...
They [Center for Advanced Reproductive Services] are a big "shop" and they do see tons of patients but that works in your favor because they are open all the time and can be pretty flexible. I've read of other clinics putting patients on BC so that they can time cycles starting with Drs. schedule/availability. This is NOT the case at CARS given how much production they are used to...
How was your experience with David Schmidt at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Schmidt really is the best doctor. He is kind, compassionate, communicative and a good listener. He mentioned to me once that he was a glass-half-full kind of Dr. and that some of the other Drs. were different - this I noticed and completely appreciated. He did not give me false hope, didn't make undue promises or say anything fake, but he did give me enough hope that they would be able to find a way to get me pregnant. I really trusted Dr. Schmidt, not just to make a good treatment plan but also to perform any necessary surgeries. I had a hysteroscopy and the ER & transfer with Dr. Schmidt, the hysteroscopy and ER being under anesthesia and the former being at UConn, but I felt so safe in his hands. I could go on and on about how much we loved Dr. Schmidt and I would 100/10 recommend him as the best Dr. at CARS (although to be fair, I'm sure all their docs are great).
What's one piece of advice would you give a prospective patient of David Schmidt at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Schmidt does talk a fair bit - but if you are paying close attention he usually answers all your questions before you ask them. However, a good practice for any Dr. is to come with your questions prepared and don't be afraid to politely interrupt to ask/confirm/clarify.
During treatment, were you treated like a number or a human with David Schmidt at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Schmidt is the absolute best - he is so kind and thoughtful and caring. He takes as much time as you need to make you feel heard, supported and educated on your treatment options.
Describe the protocols David Schmidt used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
I went into the Center not wanting to jump in IVF and Dr. Schmidt was very receptive. First, we did testing (HSG, bloods, TV ultrasound, etc) and a polypectomy/hysteroscopy. We then did 3 rounds of IUI with letrozole 2.5mg by this time I was ready to move to IVF so we did one round of IVF using antagonist protocol, ER and fresh transfer. It was sucessful.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Jenny is the clinical nurse, Peggy is the IVF nurse)
Both Jenny and Peggy were amazing! Jenny, the clinical nurse for IUI, was so very compassionate and even though she wasn't my active nurse when I got pregnant via IVF when she found out I was pregnant she came (into the u/s room) to tell me how happy she was for me. She was also clear, organized, detailed and helpful. Peggy, the IVF nurse, was also compassionate kind, organized and detailed although she was a little more brusque personality-wise (but to be clear, this did not impact her ability to be kind and compassionate!). All of the other nurses and techs (u/s techs, blood draw techs, etc) were great for the most part! There were a few blood draw techs who didn't do a great job and the draws were really painful, but most techs were great (as well as kind and compassionate).
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
I went into working with CARS a bit afraid it would be an IVF mill, but I did not find that to be the case in the end. They are a big "shop" and they do see tons of patients but that works in your favor because they are open all the time and can be pretty flexible. I've read of other clinics putting patients on BC so that they can time cycles starting with Drs. schedule/availability. This is NOT the case at CARS given how much production they are used to. I think, depending on your doc, it's possible to get lost and feel like you aren't getting as much personal attention as you want, but I didn't feel this at all. Set your expectations that you won't talk to your Dr. regularly, but you can contact your nurse during regular business hours and they either will have your answer or will check with the Dr. and get back to you. There are also on-call nurses/Drs. for the weekends but I never needed to contact anyone after hours.
Describe the costs associated with your care under David Schmidt at Center for Advanced Reproductive Services (UCONN Medical).
They have a great pre-paid/non-insurance pricing. I had insurance that covered our IVF cycle completly. IUIs we paid out of pocket and were $699 for our income range. IVF would have been $12k out of pocket, for our income range, not including meds.
Describe David Schmidt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
Dr. Schmidt was very clear that they really work hard to avoid multiples. He told me that they would not transfer more than 1 embryo into someone under 35. I do not know what they would allow if I was over 35 or if I had had a failed transfer.
10
Doctor
David Schmidt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5