Center for Advanced Reproductive Services (UCONN Medical)

8 doctors work here

Rated 9.3
Strongly recommend: 78%Neutral: 20%Don't recommend: 2%9.3
78% strongly recommend
78 reviews
Operations
9.5
9.5
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.3
8.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.2
9.2
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8.9
8.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,912
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 6 offices

East Hartford (closed)
800 Connecticut Boulevard
East Hartford, CT 06108
Farmington
2 BATTERSON PARK ROAD
Farmington, CT 06032
Hartford
100 RETREAT AVE
Hartford, CT 06106
New London
4 SHAWS COVE
New London, CT 06320
Southington (closed)
1115 West Street
Southington, CT 06489
Storrs (closed)
One Royce Circle
Storrs, CT 06268
Show 4 more

78 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 32 - 33
1 IVF
Anovulation
PCOS
South Asian
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr benadiva was very kind, knowledgeable & has amazing bedside manners. I felt very relaxed & comfortable during my visits with him. He takes his time to explain everything in detail. He made sure all my questions were answered to me in easy language, he took time to explain medical terminology that was applied to my case. Overall I couldn’t have asked for a better dr to help us through this journey.
23 eggs were collected, all 23 matured, out of that 17 fertilized. 8 day 5 blasts were frozen and 6 day 6 blasts were frozen...All the [Center for Advanced Reproductive Services] nurses I saw there were very humble and compassionate. Several nurses called me the day before retrieval to check up on how I was doing since I had mild ohss...The whole team at the center works together to help you through the painful process of infertility. I was super anxious on my first consultation but I was made so comfortable and made sure that we would find out what’s wrong with me and will do best to treat it. I was told I’m not broken and that infertility isn’t my fault
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Dr benadiva was very kind, knowledgeable & has amazing bedside manners. I felt very relaxed & comfortable during my visits with him. He takes his time to explain everything in detail. He made sure all my questions were answered to me in easy language, he took time to explain medical terminology that was applied to my case. Overall I couldn’t have asked for a better dr to help us through this journey.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Be patient & don’t forget to ask questions.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
I felt like I was the only patient my dr was seeing, that’s how important they made me feel like. By giving me all the attention and care I needed.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
I started stimulation medicine gonal f at 150 dose and was reacting to it very well, after my blood test and ultrasound my dose was decreased to a 112. I used meds for 9-10 days I believe I’m not completely sure. I started ganirelix on 4th day of stimulation meds to prevent me from ovulating early. It also helped with my ohss symptoms to get better. I reacted to meds very well & total of 23 eggs were collected, all 23 matured, out of that 17 fertilized. 8 day 5 blasts were frozen and 6 day 6 blasts were frozen. Resulting in total of 14 blastocysts. We transferred one embryo as in a frozen cycle and now I’m pregnant at 9 weeks with that embryo.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Helen )
Helen was very kind and a good listener. I would call her almost every day with stupid questions but she always took the time out to call me back and put my mind to ease and answer all my questions. All the nurses I saw there were very humble and compassionate. Several nurses called me the day before retrieval to check up on how I was doing since I had mild ohss. They went above and beyond to help me. I’m very grateful for the nurses at the center.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
The whole team at the center works together to help you through the painful process of infertility. I was super anxious on my first consultation but I was made so comfortable and made sure that we would find out what’s wrong with me and will do best to treat it. I was told I’m not broken and that infertility isn’t my fault. I was surely overweight I knew that already but never was told at the center to just loose weight. I was diagnosed with annovulation by my obgyn, so we first started with ovulation induction oral medications and went from there. What I would suggest to new patients at the center is to make sure u have all the questions ready that u want to ask your dr, and be patient and trust your team!
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical).
We had insurance that would cover infertility so overall it wasn’t too expensive for us to afford this cycle.
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 34 - 35
4 IUI
1 IVF
PCOS
European
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
My first FET was a single embryo transfer. My second FET was a double. Dr. Benadiva explained the risks associated with multiples before we decided to transfer 2...I always knew exactly what my treatment plan was and why we chose that plan. He explained procedures and his expectations of the outcome...He is also caring and considerate of my situation..
Clinic is organized and punctual. I rarely waited more than a few minutes and the financial advisor put in a lot of time completing my prior authorizations. I did have discretion with a bill, but it was corrected immediately...[Center for Advanced Reproductive Services nurses] always called me back promptly and communicated all changes to my plan within a reasonable amount of time
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Benadiva is concise and caring. I always knew exactly what my treatment plan was and why we chose that plan. He explained procedures and his expectations of the outcome. For example, I was made aware of the possibility of OHSS after egg retrieval, so when I had to do a freeze all, I understood exactly why I could not transfer a fresh embryo immediately. He is also caring and considerate of my situation. After my first failed FET, I was wanting to squeeze in one more transfer cycle before the end of the year (for financial reasons). Dr. Benadiva came up with a plan to get the transfer in when I wanted. This plan I conceived and I'm currently 7 weeks pregnant.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Ask questions. He is always willing to take the time to explain everything. Know you plan and you will be more confident in your success.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Benadiva knew my name and was familiar with my chart at every appointment. All staffed addressed me by my name and asked how I was doing.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
We tried letrozole for a few months with IUI's and timed intercourse. I always ovulated, but we were still having trouble conceiving. Because of Covid-19, I was unable to move to IVF immediately. I had to wait a few months, but I was able to get in as soon as the clinic opened back up to new cycling patients. During the waiting period, Dr. Benadiva allowed me to take the letrozole with timed intercourse. This resulted in one CP. My egg retrival was successful and I was able to freeze 8 5-day blastocysts. My first FET was a medicated cycle that resulted in a CP. My second FET was a natural cycle with Letrozole and I am currently 7 weeks pregnant.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Helen and Debbie)
Helen and Debbie always called me back promptly and communicated all changes to my plan within a reasonable amount of time. They were also both compassionate when I experienced both my CP's.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
Clinic is organized and punctual. I rarely waited more than a few minutes and the financial advisor put in a lot of time completing my prior authorizations. I did have discretion with a bill, but it was corrected immediately.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical).
I have an insurance provider that covers infertility treatment. All costs were within a reasonable range. Specifically, ultrasounds were $100, the egg retrieval was around $15000, each transfer was around $4000 and cryopreservation was $1000 for one year of freezing.
Describe Claudio Benadiva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
My first FET was a single embryo transfer. My second FET was a double. Dr. Benadiva explained the risks associated with multiples before we decided to transfer 2.
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017 - 2020, Successful
NPS
10
NPS
10
Age 27 - 30
3 IUI
2 IVF
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Nulsen is highly personable- very friendly, while still being candid. He genuinely cares about his patients...He had excellent communication, and was very good about finding a path that helped us achieve the family we wanted. He always took our concerns seriously, and did everything he could to put us at ease. We felt very supported and like we were in great hands
Erin and all of the nurses at the Center [Center for Advanced Reproductive Services UCONN] are amazing- from communicating results to literally holding your hand because you’re scared of your upcoming retrieval or during transfer. It was so nice to have everyone just a phone call away if I needed Anything...It’s a big clinic, so you will see lots of people. They’re all wonderful, and you end up benefiting from lots of expertise
How was your experience with John Nulsen at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Nulsen and everyone at CARS are wonderful- they did a fantastic job with us! He had excellent communication, and was very good about finding a path that helped us achieve the family we wanted. He always took our concerns seriously, and did everything he could to put us at ease. We felt very supported and like we were in great hands.
What's one piece of advice would you give a prospective patient of John Nulsen at Center for Advanced Reproductive Services (UCONN Medical)?
Don’t be afraid to ask lots of questions.
During treatment, were you treated like a number or a human with John Nulsen at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Nulsen is highly personable- very friendly, while still being candid. He genuinely cares about his patients.
Describe the protocols John Nulsen used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
We did clinical trials for both IVF cycles, so things looked a little bit different. Our most recent IVF cycle involved downregulation with Lupron, followed by stims with Minopur, followed by a fresh transfer supported by Endometrin. It took about two months because of the time for downregulation.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Erin )
Erin and all of the nurses at the Center are amazing- from communicating results to literally holding your hand because you’re scared of your upcoming retrieval or during transfer. It was so nice to have everyone just a phone call away if I needed Anything.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
It’s a big clinic, so you will see lots of people. They’re all wonderful, and you end up benefiting from lots of expertise. A few times a month, all the doctors, embryologist said, etc, get together to talk over IVF cycles that need improvement and provide one another feedback. They really are committed to getting successful outcomes for their patients.
Describe the costs associated with your care under John Nulsen at Center for Advanced Reproductive Services (UCONN Medical).
For the clinical trial, everything was covered.
Describe John Nulsen's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
Dr. Nulsen (and I think all the doctors at CARS) believe in single embryo transfer only for our age group if the embryos are a good quality . Their justification is very good- statistically outcomes are way better for a single embryo.
10
Doctor
John Nulsen
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2020, Successful
NPS
9
NPS
10
Age 31 - 34
4 IUI
1 IVF
PCOS
Unexplained
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. B[enadiva] is quieter and comes off more serious and not as conversational. As you get to know him and spend time with him that changes a bit. His quieter nature is appreciated sometimes as I know his priority is the end result and taking care of his patients. He has always been a very nice person and pleasant to be around...He will provide the information that is important for him to provide but will answer all questions and provide more information if you need it...IUI with Letrozole was used in my first pregnancy, I have an irregular cycle, had been trying for a year after a miscarriage and Clomid did not work. I luckily got pregnant on the first try that cycle/pregnancy. My second pregnancy, IUI/Letrozole did not work and we were successful with IUI. 3 cycles were tried as is recommended by CARS and by insurance before proceeding to IVF. IVF cycle was the next option because I had no issues carrying my first child once pregnant.
CARS staff recommend single embryo transfer, we agreed as risks and other factors come into play with multiples...Efficient, friendly staff. Everyone is helpful, everyone is nice. From the front desk, to the financial coordinators and the Dr's. If you are not picky about who you'd like to see and want to be seen sooner, you can ask to see another doctor. They do book up especially for first time patients...IUI with Letrozole was used in my first pregnancy, I have an irregular cycle, had been trying for a year after a miscarriage and Clomid did not work. I luckily got pregnant on the first try that cycle/pregnancy. My second pregnancy, IUI/Letrozole did not work and we were successful with IUI. 3 cycles were tried as is recommended by CARS and by insurance before proceeding to IVF. IVF cycle was the next option because I had no issues carrying my first child once pregnant.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. B is quieter and comes off more serious and not as conversational. As you get to know him and spend time with him that changes a bit. His quieter nature is appreciated sometimes as I know his priority is the end result and taking care of his patients. He has always been a very nice person and pleasant to be around.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Don't be afraid to ask detailed questions. He will provide the information that is important for him to provide but will answer all questions and provide more information if you need it.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Benediva always provides detailed and accurate information. He cares about his patients and he helps. While I have had two successes, both on different paths, he has gotten me there on his knowledge and best treatment. He is not as conversational but conversation is productive when talking about treatment and we find common topics to talk about. He is a very nice person.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
IUI with Letrozole was used in my first pregnancy, I have an irregular cycle, had been trying for a year after a miscarriage and Clomid did not work. I luckily got pregnant on the first try that cycle/pregnancy. My second pregnancy, IUI/Letrozole did not work and we were successful with IUI. 3 cycles were tried as is recommended by CARS and by insurance before proceeding to IVF. IVF cycle was the next option because I had no issues carrying my first child once pregnant.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Debbie)
My primary nurse was wonderful, personable and great to talk to. She answered all of my questions as they came up. I had some difficulty in communicating - I think her interpretation of the question and my explanation but always worked out. The nursing staff is all wonderful. I had a mixup with my treatment plan at the very beginning, I advise all patients to understand their treatment and ask questions to make sure you understand. The nurse I saw on the first day of my treatment was not my primary nurse and there are different treatment plans followed for different reasons.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
Efficient, friendly staff. Everyone is helpful, everyone is nice. From the front desk, to the financial coordinators and the Dr's. If you are not picky about who you'd like to see and want to be seen sooner, you can ask to see another doctor. They do book up especially for first time patients.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical).
I went through insurance. IUI process was not very expensive. IVF is very expensive due to medications and the procedure to retrieve eggs as well as transfer. The standard checkups, ultrasounds, etc. are not very expensive.
Describe Claudio Benadiva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
Dr. B and the CARS staff recommend single embryo transfer, we agreed as risks and other factors come into play with multiples.
What specific things went wrong at Center for Advanced Reproductive Services (UCONN Medical)?
  • Provided conflicting information
Describe the specific things that went wrong at Center for Advanced Reproductive Services (UCONN Medical).
There was a mixup at the beginning of my IVF treatment. I did not see my primary nurse and the nurse I met with provided me with a different treatment plan, I was not prepared and that should have alerted me to question her instruction. My primary nurse (and the nurse I met with) both called within 30 minutes of leaving the office to provide the correct information as had previously been reviewed. I advise patients to understand their treatment - even though it can be A LOT - and ask questions if they do not believe it lines up. It is your body, your money, and your baby you are trying to have!
9
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017, Successful
NPS
10
NPS
10
Age 31
3 IUI
Unexplained
Income $50K - $99K
1st of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He was very clear his stance on multiples was it would not be advisable or healthy. ... He was very concerned I would end up with multiples and suggested selective reduction if that were to happen. ... I loved our experience with Dr.Engmann. He is very knowledgable and helpful when you ask questions and when coming up with a course of treatment. He exhausted all possibilities of why we were infertile and was very optimistic when I was losing hope.
You will be leaving and receiving voicemails more thank talking to an actual person most of the time but I was ok with that. Everyone [at Ctr for Adv Repro Svc] is helpful and informative, I enjoyed working with everyone on the nursing staff. ... I talked to many different nurses for the IVF cycle. I loved my clinical nurse Darlene that I had for my IUI’s. All the nurses I worked with were helpful and kind.
How was your experience with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
I loved our experience with Dr.Engmann. He is very knowledgable and helpful when you ask questions and when coming up with a course of treatment. He exhausted all possibilities of why we were infertile and was very optimistic when I was losing hope. He was kind when he needed to be, direct when he needed to be and even though there were long periods where I only saw nurses and not him, I always felt like he was in control and monitoring everting. He had a good sense of humor and made me feel comfortable and confident in him.
What's one piece of advice would you give a prospective patient of Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
Have your questions ready, and trust him he knows what he is doing!
During treatment, were you treated like a number or a human with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
Dr.Engmann was always engaged and determined to help me finally become pregnant. He listened to me, answered my questions and reassured me.
Describe the protocols Lawrence Engmann used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
I had a miscarriage after trying for 2 years to get pregnant, then tried to get pregnant for a year after that before going to Dr.Engmann. He had me go for a hysterosalpingogram, tested my blood for everything, std tests for both my husband and I, semen analysis for my husband, looked at my uterus and diagnosed me with unexplained infertility. He recommended 3 rounds of IUI with 50 mg clomid days 3-7. The first round I monitored my ovulation with kits at home, the other 2 times I went for bloodwork everyday day 10 until surge and I did an hcg trigger shot for the 3rd one. None of them worked. He recommended IVF I had a saline ultrasound to check my uterus, many blood tests, ultra sounds, took hormone injections and after one cycle became pregnant. They performed ICSI and assisted hatching on the embryo that was transferred. 9 days after transfer I had a positive pregnancy test and continued progesterone injections until my second ultrasound at 8 weeks and then was transferred back to my obgyn.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Amanda)
I talked to many different nurses for the IVF cycle. I loved my clinical nurse Darlene that I had for my IUI’s. All the nurses I worked with were helpful and kind.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
You will be leaving and receiving voicemails more thank talking to an actual person most of the time but I was ok with that. Everyone is helpful and informative, I enjoyed working with everyone on the nursing staff.
Describe the costs associated with your care under Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical).
Costs were considerable but expected for infertility trestments. They don’t hound you for payments and will work with you.
Describe Lawrence Engmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
He was very clear his stance on multiples was it would not be advisable or healthy. He only wanted to transfer one embryo and he was worried about having too many mature eggs during my last IUI. He was very concerned I would end up with multiples and suggested selective reduction if that were to happen.
10
Doctor
Lawrence Engmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 30 - 31
3 IUI
1 IVF
Unexplained
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Diluigi was very nice and professional. The way she spoke was clear and she explained things well. I didn't see her very often as schedule is in shifts but when i did see her she was nice and supportive...First was testing we did blood work, HSG, semen analysis. Diagnosed unexplained infertility. Started with 3 IUIs with fresh sperm. I took letrozole for a few days early in the cycle...[she] wanted to use letrozole because it was less side effects than clomid
[Center for Advanced Reproductive Services monitoring appointments] There was typically quite a few women, waits were long but not excruciating. I would usually try to be one of the first ones there so im not sure how later people would feel. It was somewhat confusing the list to sign up for, ring a bell, upstairs or downstairs when i had to go to west Hartford.. but you figure it out...
How was your experience with Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Diluigi was very nice and professional. The way she spoke was clear and she explained things well. I didn't see her very often as schedule is in shifts but when i did see her she was nice and supportive
What's one piece of advice would you give a prospective patient of Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical)?
Do your research and advocate for your best interests. Not necessarily because of Dr. Diluigi, all doctors. No one knows your body and your needs like you do. Dr.s can only work off the most accurate info so its important to communicate with them, and not be a passive recipient of care.
During treatment, were you treated like a number or a human with Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Diluigi wasn't around much, but when i did see her she didn't act like she had no clue who i was. Supporting staff i saw regularly were courtesy and knew me by name.
Describe the protocols Andrea DiLuigi used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
I documented my treatments with a blog stafford-homestead.com First was testing we did blood work, HSG, semen analysis. Diagnosed unexplained infertility. Started with 3 IUIs with fresh sperm. I took letrozole for a few days early in the cycle. I never produced more than 1 follicle. Dr. Diluigi wanted to use letrozole because it was less side effects than clomid. All 3 were BFN. Moved on to IVF. I had a saline ultrasound and then a procedure where they went in with a camera and removed a polyp. Then meds for egg retrevial. I was slow to respond and then they upped the dose and hyper-responded. Dr. Diluigi decided we needed to freeze all because my hormones were not condusive to pregnancy. I had to wait another month for transfer. I chose to do no meds and waited for spontaneous ovulation and was monitored by blood and ultrasound. Ended up with a BFP. At 6.5 w. Ultrasound there was no HB. Went back a few days later and showed slow HB and irregular yolk sac. Dr. Diluigi said it wasnt a viable pregnancy. She was caring and clear about her recommendations to proceed. I chose to take cytotec to induce the miscarriage, rather than D&C or wait for it to naturally shed. After that had weekly blood tests until HCG went to 0. Then waited for ovulation again and the. Started another unmedicated cycle. That one ended in a single live birth. Hes 8 mo old now and we plan on returning in a year for another transfer!
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Toni)
They were kind, caring, clear, and helpful. They were the same people all the time so that was nice. They returned messages quickly.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
I wish there was earlier clinic hours. It didn't work well with my schedule and they weren't very flexible with scheduling. I went to the Hartford office usually but important appts were in west Hartford which is quite a drive for me.
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (UCONN Medical).
There was typically quite a few women, waits were long but not excruciating. I would usually try to be one of the first ones there so im not sure how later people would feel. It was somewhat confusing the list to sign up for, ring a bell, upstairs or downstairs when i had to go to west Hartford.. but you figure it out.
Describe the costs associated with your care under Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical).
I had a high deductible plan. I had to meet my 8k deductible before insurance paid anything. After that i was covered 100%. Including health insurance premiums i paid around $12,000.
Describe Andrea DiLuigi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
I think its wisest for my age to do an Eset and is prudent in most all cases besides special circumstances which people should try multiple embryos
10
Doctor
Andrea DiLuigi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Hartford
NPS
Operations
5 of 5
Scheduling
2 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unsuccessful
NPS
6
NPS
7
Age 32 - 33
2 IVF
Poor Egg Quality
Recurrent Pregnancy Loss
South Asian
Income $100K - $199K
Engineer
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
Dr.Engmann is very good in handling his patients , he calls in and elaborates on what didn't go well. He also clearly explains on how ultrasound looks on the monitoring appointments. Since I had failed cycles he spent time in going through the reports and he himself called to share the results...He never gets tired of the questions and answers patiently...
She [nurse at Center for Advanced Reproductive Services] is good but doesn’t spend much time when in calls , she has so much going on but replies promptly in the emails sometimes not clear though...highly organized and the wait times are also less . Retrieval procedure room is also very much maintained and all the nurses there take good care of the patient. They are prompt. Environment is also good. Lab facilities also termed to be as high quality ones.
How was your experience with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
He is very good in handling his patients and provides individual attention and explains things and addresses all the questions. He tries to go through the entire process in detail . But unfortunately we were not able to find why my eggs are not making to embryos though I was able to conceive 5 times and ended up in miscarriages. His diagnosis is perfect but May be in my case it was not very clear with the issue since two cycles had two different results but he tries to make changes in the protocols and explains the same.
What's one piece of advice would you give a prospective patient of Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
We should be ready to ask more questions possible only when we will get to know the complete understanding of the process . He never gets tired of the questions and answers patiently.
During treatment, were you treated like a number or a human with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
Dr.Engmann is very good in handling his patients , he calls in and elaborates on what didn't go well. He also clearly explains on how ultrasound looks on the monitoring appointments. Since I had failed cycles he spent time in going through the reports and he himself called to share the results.
Describe the protocols Lawrence Engmann used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
1. Antagonist protocol Gonal+ menopur + Ganirelix + Lupron for triggering - resulted in 9 eggs out of which 7 fertilized but none made to blast 2 .Lupron priming protocol Omnitrope + prime with Lupron before CD1 - add Gonal + menopur + reduced dose of Lupron + hcg for trigger - longer stims than first cycle - resulted in 11 eggs out of which only 2 fertilized, he mentioned very poor quality eggs in this cycle .was suggesting priming to give more synchronized growth of follicles but that did not work. We are planning to go with one more cycle with a estrogen priming instead of Lupron.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Amanda)
She is good but doesn’t spend much time when in calls , she has so much going on but replies promptly in the emails sometimes not clear though
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
They are highly organized and the wait times are also less . Retrieval procedure room is also very much maintained and all the nurses there take good care of the patient. They are prompt. Environment is also good. Lab facilities also termed to be as high quality ones.
Describe the costs associated with your care under Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical).
Self pay was around 10k for possiblity program
Describe Lawrence Engmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
Didn’t make it to transfer
6
Doctor
Lawrence Engmann
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Hartford
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 34 - 35
1 IUI
Recurrent Pregnancy Loss
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Engmann is a very knowledgeable doctor...was compassionate about my care, and when I asked for my medical records to review test results and read his notes about us it brought tears to my eyes to see how much he cared about our individual care.
Every member of the clinics staff [at Center for Advanced Reproductive Services] went out of their way to remember my name and things about me. I never felt like a number...The office staff were so friendly and I always found them to be very responsive to my phonecalls.
How was your experience with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Engmann is a very knowledgeable doctor. When we first went to meet him we were nervous, and he helped us to understand more about our situation which included finding out about some thyroid issues. I would always recommend going in with questions as Dr. Engmann wants to help as much as possible but it was always more helpful when I had questions. Dr. Engmann was compassionate about my care, and when I asked for my medical records to review test results and read his notes about us it brought tears to my eyes to see how much he cared about our individual care.
What's one piece of advice would you give a prospective patient of Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
Always bring questions you have about your specific criteria. If you have a suggestion, or you have read about something and ask if you can try a certain thing, he is very open to changing and meeting your needs. I read so much literature and listened to many podcasts about fertility so I knew which types of questions and processes to ask about.
During treatment, were you treated like a number or a human with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
Every member of the clinics staff went out of their way to remember my name and things about me. I never felt like a number.
Describe the protocols Lawrence Engmann used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
We first visited Dr. Engmann after having a late first-trimester loss, and I found that I was ovulating very late in my cycle with a short luteal phase. The first round of testing revealed that I had sub-clinical hypothyroidism and low vitamin D. For protocols moving forward I wad prescribed thyroid medication, vitamin D and we were also told to try progesterone gel after ovulation as I was found to have a luteal phase defect. We did conceive again with timed intercourse and these protocols, but unfortunately had a checmical pregnancy at 5 weeks. After this we continued the same protocol for 6 months and were unable to conceive. At this time due to my age we decided to pursue IVF, unfortunately my insuance denied this, and so we moved forward with a non-medicated round of IUI. We chose unmedicated IUI since I ovulated every month and had previously conceieved. We were excited to find out that our first round of IUI had worked.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Mary-Kate )
Mary-Kate was such an excellent nurse. Whenever I had a question day or night I would write her an email, or leave a voicemail depending on the level of importance and I would always hear back from her within 8-12 hours. I am still in communication with her even after my discharge.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
I really liked my clinic, even though it is located in Hartford Center, it was very easy to get in and out of during the morning early hours. The bloodwork hours usually begin at 7:00 am so I would usually go in on my way into work. I was always seen for bloodwork within 20 minutes. I also sometimes had to go to the Farmington location and found both to be very convenient. The office staff were so friendly and I always found them to be very responsive to my phonecalls.
Describe the costs associated with your care under Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical).
I only had to pay co-pays, other than that my health insurance paid for everything else including my IUI.
10
Doctor
Lawrence Engmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Hartford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, 6 Eggs Frozen
NPS
5
NPS
6
Age 36
1 Egg Freezing
Marketer or PR
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
If you're using him for egg freezing, be very clear with him how many rounds you are planning/can afford to do. ... I found Dr. Engmann to be a bit passive. I needed someone to guide me through and ensure I was getting the best possible outcome. I felt like I was just enrolled and and going through the motions. I didn't respond as quickly as I thought I would to the treatment and aside from adding days on to the cycle there wasn't much other adjustment made. I felt it was assumed I would do a second round. I didn't feel as though he was invested in my outcome.
... for straight egg-freezing I don't think you're treated with the same level of care/compassion since your time with the clinic [Uconn Health] is short. All of the training videos they make you watch are for IVF so nothing is tailored to just the women freezing their eggs. ... If you are doing elective egg freezing you have to pay for everything up front yourself. The wait times in the morning could be very long, especially if you're doing a round before the holidays.
How was your experience with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
I found Dr. Engmann to be a bit passive. I needed someone to guide me through and ensure I was getting the best possible outcome. I felt like I was just enrolled and and going through the motions. I didn't respond as quickly as I thought I would to the treatment and aside from adding days on to the cycle there wasn't much other adjustment made. I felt it was assumed I would do a second round. I didn't feel as though he was invested in my outcome.
What's one piece of advice would you give a prospective patient of Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
If you're using him for egg freezing, be very clear with him how many rounds you are planning/can afford to do.
During treatment, were you treated like a number or a human with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
I felt as though egg freezing patients were not treated the same as other patients trying to conceive. As a single female in her late 30s, deciding to freeze my eggs was a big deal to me. I felt like I didn't know what was going on at the beginning of the process and I was disappointed at the outcome. The doctors assume you will do multiple rounds but who at $12K a cycle who has money for that? I wanted the best possible result at cycle 1.
Describe the protocols Lawrence Engmann used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
Gonal Fe 300 mg, Menopure 150, Ganirelix with a Lupron trigger shot
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Amanda)
Nursing staff across the board was nice and kind. They were amazing and would email with you if you had questions.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
They are known to be one of the best in the state. One area I didn't find fair was that they only offer payment plans to patients who already are covered by insurance (couples). If you are doing elective egg freezing you have to pay for everything up front yourself. The wait times in the morning could be very long, especially if you're doing a round before the holidays. It's up to you to manage your medications and amounts if your cycle extends and the only injection/medication mixing training they give you is a series of videos to watch. People seem to love them for fertility issues but for straight egg-freezing I don't think you're treated with the same level of care/compassion since your time with the clinic is short. All of the training videos they make you watch are for IVF so nothing is tailored to just the women freezing their eggs.
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (UCONN Medical).
You were given a specific window of time and then people were called on a first-come first-serve basis. Sometimes the waits were very long. However, the team was very efficient once you were in.
Describe the costs associated with your care under Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical).
$12,000 (all in with medications)
Describe Lawrence Engmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
Due to my age he stated he would prefer to transfer 2 embryos if I used my eggs.
What specific things went wrong at Center for Advanced Reproductive Services (UCONN Medical)?
  • Provided conflicting information
Describe the specific things that went wrong at Center for Advanced Reproductive Services (UCONN Medical).
When I was given my AMH levels the nurse called to say everything looked great and that I was good to go but the doctor wanted to give me my official results. The doctor called and told me my levels were below average. I was very upset with the miscommunication. In speaking with my nurse later about it she stated even though I was slightly below average my numbers were still great for the cycle.
5
Doctor
Lawrence Engmann
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
1 of 5
6
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Hartford
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
9
NPS
9
Age 43
Diminished Ovarian Reserve
Male Factor
Uterine Fibroids
Latinx
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Lawrence Engmann] took the time to review my medical record transferred from my Gynecologist. He differed in opinion with my Gynecologist and proceeded to request his own examination. He was eager and very proactive in finding out my true medical condition. He also took into account my partners infertility issues. He provided recommendations as well for my boyfriend to follow up with with his own primary care doctor.
Caring, compassionate and welcoming was exactly how I felt in the waiting room [at Center for Advanced Reproductive Services]. The financial counselor provided a brief overview but we would have liked for her to provide us with other information or grant options out there verdes just providing us a pamphlet on how to secure a loan to pay for IVF treatments...She [nurse] was outstanding and prompt returning my calls when I had added questions.
How was your experience with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
Dr Engmann showed compassion when sharing with me my exam results. He made sure I understood right away what everything meant in his findings. He took the time to review my medical record transferred from my Gynecologist. He differed in opinion with my Gynecologist and proceeded to request his own examination. He was eager and very proactive in finding out my true medical condition. He also took into account my partners infertility issues. He provided recommendations as well for my boyfriend to follow up with with his own primary care doctor.
What's one piece of advice would you give a prospective patient of Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
Dr Engmann is very busy and give yourself enough time to gather all your questions prior to your visit with him so that you have a very thorough consultation. Do not assume he can take you right in for an appointment.
During treatment, were you treated like a number or a human with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
Dr Lawrence Engmann, M.D. was candid and got straight to the point. He chatted with me alone, a second consultation included my boyfriend who resides in a different state. He provided us with viable options on how to proceed in our conceiving journey.
Describe the protocols Lawrence Engmann used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
Due to my advanced age and my boyfriends fertility complications he recommended to start IVF as soon as possible. Also to have my uterine fibroids removed prior to starting the IVF process to help ensure a safer pregnancy.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Mary Kate Malloy)
She was outstanding and prompt returning my calls when I had added questions.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
Caring, compassionate and welcoming was exactly how I felt in the waiting room. The financial counselor provided a brief overview but we would have liked for her to provide us with other information or grant options out there verdes just providing us a pamphlet on how to secure a loan to pay for IVF treatments.
Describe the costs associated with your care under Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical).
Genetic testing; blood lab work, freezing of my partners sperm, consultation fee & physical exams
9
Doctor
Lawrence Engmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Hartford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 31 - 32
3 IUI
Anovulation
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
During each cycle, Dr. Engmann radiated empathy and compassion when we would get negative results. During the care after the chemical pregnancy/miscarriage, he was very comforting and spent extra time talking my husband and I through our grief and options moving forward.... Dr. Engmann has been an excellent communicator and explained everything in a way that was easy to understand. He has been patient with our questions and nervousness as related to the cost of treatment.
The financial advisors [Ctr for Advanced Repro Med] don’t necessarily see your records prior to talking to you. This can be frustrating when you’re grieving a negative result or trying to figure out how to move forward under incredible stress and THEN getting a call about balance owed or insurance approval processes.... My initial nurse, Mary kate, ended up going on maternity leave shortly after we began treatment. I’ve mostly worked with Peggy
How was your experience with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Engmann has been an excellent communicator and explained everything in a way that was easy to understand. He has been patient with our questions and nervousness as related to the cost of treatment. His kindness while we grieved our loss was so genuine and I’m very grateful to be his patient.
What's one piece of advice would you give a prospective patient of Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
Don’t hesitate to ask a question even if it seems “stupid” as the doctor is more than happy to take his time to explain anything that you might be confused about.
During treatment, were you treated like a number or a human with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
During each cycle, Dr. Engmann radiated empathy and compassion when we would get negative results. During the care after the chemical pregnancy/miscarriage, he was very comforting and spent extra time talking my husband and I through our grief and options moving forward.
Describe the protocols Lawrence Engmann used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
We first did (I believe) 3 cycles of provera to induce my period and have timed intercourse. When this didn’t result in pregnancy, we moved onto 2 unsuccessful IUI cycles with 5 mg of letrozole to induce ovulation. Our third IUI cycle, I was prescribed 7.5 mg of letrozole and had a positive pregnancy test (urine & blood confirmed). At almost 6 weeks, we found out that I was miscarrying — a chemical pregnancy. After a lot of bloodwork and an endometrial biopsy and several ultrasounds, we determined it was not an ectopic pregnancy and I would not need a D&C. We’re currently not pursuing another IUI or beginning IVF as our budget will not allow for that for quite awhile. We’re going to attempt a cycle (or several) with provera and letrozole and timed intercourse while we lay down our balance.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Mary Kate & Peggy)
My initial nurse, Mary kate, ended up going on maternity leave shortly after we began treatment. I’ve mostly worked with Peggy and I absolutely adore her. Both women are very clear in their communication and answer all of my questions and provide an incredible amount of emotional support. There have been a couple of other nurses (whom I don’t know and could not name based on one interaction) who have called to tell me of a negative result with a very chipper and misleading tone. I never had this problem with Mary Kate or Peggy and am so grateful for my interactions with them.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
The financial advisors don’t necessarily see your records prior to talking to you. This can be frustrating when you’re grieving a negative result or trying to figure out how to move forward under incredible stress and THEN getting a call about balance owed or insurance approval processes.
Describe the costs associated with your care under Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical).
We have pretty good insurance, but have still had pretty sizable costs over the last 10 months. It’s always helpful after we meet our deductible. We’ve spent north of $5000 on our treatment thus far.
10
Doctor
Lawrence Engmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Hartford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
10
Age 37 - 38
1 IVF
Male Factor
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Doctor Grow is kind and clearly knowledgeable about his field. At our early visits he took the time to listen to me and my husband. He provided me with additional information when requested and was honest (but gentle) about expectations. ... We started with screening for both me and partner which included full blood work (for both), sperm analysis, and genetic screening. Once these results were in, we met to discuss and create our stim protocol. Dr. Grow used SQ injections of menopur, ganirelex, and gonal-f to stimulate my ovaries.
Strengths include cutting-edge technology, informative staff, and integrative approaches to fertility. The major weakness of this clinic [Ctr for Adv Repro Svcs] is their finance team. I never felt like I could get a straight answer from our finance coordinator . ... The monitoring appointments were a well-oiled machine. Patients coming in for bloodwork only were seen downstairs in the lab. When I needed both an ultrasound and bloodwork both were done upstairs. I appreciate that no matter what I was having done, it was done in one location.
How was your experience with Daniel Grow at Center for Advanced Reproductive Services (UCONN Medical)?
Doctor Grow is kind and clearly knowledgeable about his field. At our early visits he took the time to listen to me and my husband. He provided me with additional information when requested and was honest (but gentle) about expectations. While our first attempt did not result in a live birth, I am hopeful that with Dr. Grow's care our next transfer will work.
What's one piece of advice would you give a prospective patient of Daniel Grow at Center for Advanced Reproductive Services (UCONN Medical)?
After experiencing a chemical pregnancy, I think he should have been the one to call me with the news, not his nurse.
During treatment, were you treated like a number or a human with Daniel Grow at Center for Advanced Reproductive Services (UCONN Medical)?
While Doctor Grow has been very kind and helpful, what really improved my experience was his nurse. She has been extremely helpful, knowledgable, and accessible.
Describe the protocols Daniel Grow used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
We started with screening for both me and partner which included full blood work (for both), sperm analysis, and genetic screening. Once these results were in, we met to discuss and create our stim protocol. Dr. Grow used SQ injections of menopur, ganirelex, and gonal-f to stimulate my ovaries. My trigger shot was done via SQ hcg. My eggs were then retrieved and fertilized via ICSI due to my husband's sperm motility. Five day blastocysts were transferred and received assisted hatching. I was started on crinone before and after transfer. I transferred two blastocycsts and got a positive pregnancy test. My hcg levels continued to rise, as evidenced by blood work, but my blood work one and a half weeks after indicated a chemical pregnancy. All medications other than vitamins have been stopped at this time. I will start my frozen transfer at my next period and will also begin crinone at that time.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Shannon Brown)
Shannon has been an absolute integral part of this journey. From day one I felt like I could ask her anything. She was always timely in her communication with me and her calm demeanor always put me at ease. She is a true asset to the team.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
Strengths include cutting-edge technology, informative staff, and integrative approaches to fertility. The major weakness of this clinic is their finance team. I never felt like I could get a straight answer from our finance coordinator .
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (UCONN Medical).
The monitoring appointments were a well-oiled machine. Patients coming in for bloodwork only were seen downstairs in the lab. When I needed both an ultrasound and bloodwork both were done upstairs. I appreciate that no matter what I was having done, it was done in one location. My wait times were never excessive and everyone I worked with were professional and efficient.
Describe the costs associated with your care under Daniel Grow at Center for Advanced Reproductive Services (UCONN Medical).
To date, we have spent 15, 100.
Describe Daniel Grow's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
Dr. Grow gave us information regarding the pros and cons of single vs multiple embryo transfer. We ultimately decided to transfer two,
What specific things went wrong at Center for Advanced Reproductive Services (UCONN Medical)?
  • Failed to call with results
Describe the specific things that went wrong at Center for Advanced Reproductive Services (UCONN Medical).
I went in for more bloodwork 72 hours after getting a positive pregnancy test. The clinic did not call me with results as promised and I had to call the next day to speak to my nurse directly. This was not the fault of my direct team as it was a weekend, but it caused additional stress at an already difficult time. Again, this was due to a lack of communication but is in no way the fault of my direct team (Dr. Grow).
9
Doctor
Daniel Grow
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Hartford
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017 - 2019, Unknown Success
NPS
10
NPS
10
Age 36 - 38
3 IUI
3 IVF
Recurrent Pregnancy Loss
Unexplained
European
Ashkenazi Jewish
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I like Dr. Engmann because he gives all of the info. The good, the bad, everything. The only downfall is that I wish that he would say, “This is what we are doing.” Because he’s the doctor. I don’t want to choose. ... He can come across as stand offish, but he’s not. He’s really smart and really cares for his patients. ... I was allowed to grieve my loss, and when freaking out after transfer 2 failed he called to check on me.
Hartford [Center for Adv Repro Svcs] is small and so they know everybody. ... They aren’t open on weekends, and all procedures are done in Farmington. That can be awkward because any of the doctors can/will perform procedures. ... The doors open at 7am, and I arrive at 630. Bloodwork starts at 715 and ultrasounds start at 745. Some days getting to work on time is tough even on just bloodwork days, other days it’s empty.
How was your experience with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
I like Dr. Engmann because he gives all of the info. The good, the bad, everything. The only downfall is that I wish that he would say, “This is what we are doing.” Because he’s the doctor. I don’t want to choose.
What's one piece of advice would you give a prospective patient of Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
He can come across as stand offish, but he’s not. He’s really smart and really cares for his patients.
During treatment, were you treated like a number or a human with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
I was always explained everything and allowed to choose. I was allowed to grieve my loss, and when freaking out after transfer 2 failed he called to check on me.
Describe the protocols Lawrence Engmann used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
IVF- Antagonist protocol w/ Cetrotide. 3 retrievals w/ different amounts of Gonal and Menapur Natural transfer-I ovulate Medicated transfer w/ Lovenox-never does the same thing twice Afyer 2 failed transfers for no reason Fertilome Immunology karyotype ERA
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Amanda Czilak)
I wouldn’t get through this without her. She and all the staff in Hartford are amazing. So much better than Farmington.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
Hartford is small and so they know everybody. Only Dr Engmann and Dr diLiugi practice in Hartford. They aren’t open on weekends, and all procedures are done in Farmington. That can be awkward because any of the doctors can/will perform procedures. Most people I know prefer the Hartford office because there are less patients and so morning cycling goes faster than farmington-even though it opens later.
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (UCONN Medical).
The doors open at 7am, and I arrive at 630. Bloodwork starts at 715 and ultrasounds start at 745. Some days getting to work on time is tough even on just bloodwork days, other days it’s empty.
Describe the costs associated with your care under Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical).
Living in CT, we are a mandate state. However, we have exhausted our benefits. In additon, we are now moving to treatments/testing that wouldn’t be covered regardless. In addition to what insurance covered we’re paid: 3220 - crypto fees 800-ERA 4000-deductible 150-Fertilome
Describe Lawrence Engmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
I kind of wish we could do 2 PGS tested next time, but I don’t want to waste embryos either. We do have 4 untested frozen, and if we use those we will transfer 2.
10
Doctor
Lawrence Engmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Hartford
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2017 - 2018, Successful
NPS
10
NPS
10
Age 33 - 34
3 IUI
1 IVF
Income $200K - $499K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Engmann is not only an incredibly compassionate doctor, but also an incredibly patient (with all my questions), kind (you could tell he always wanted the best outcome), and knowledgable of every cycle and situation we were in. If there was an issue with treatment plan, or medications he reacted so quickly. Dr. Engmann calmed my nerves and relieved my anxiety during appointments. I will never forget when we were prepping for our transfer, he came in to speak to my husband and I and told us the embryo was "perfect".
The clinic (UCONN Medical0 was wonderful; from the front desk staff, the phlebotomists, nurses, financial team, doctors....everyone was just wonderful, compassionate and kept information confidential. There was one doctor I had a terrible experience with, I informed my doctor of the situation and I never saw that one doctor again- thankful for my doctor who fully understood this particular situation.... Morning appointments depended on the number of patients
How was your experience with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Engmann is not only an incredibly compassionate doctor, but also an incredibly patient (with all my questions), kind (you could tell he always wanted the best outcome), and knowledgable of every cycle and situation we were in. If there was an issue with treatment plan, or medications he reacted so quickly. Dr. Engmann calmed my nerves and relieved my anxiety during appointments. I will never forget when we were prepping for our transfer, he came in to speak to my husband and I and told us the embryo was "perfect". I cried and he put his hand on my shoulder to reassure me this was going to be a good day. During the transfer he and the nurse walked me through every step of the way and showed me on the screen where the embryo was placed. When we had our viability scan he could tell we were extremely nervous, and he immediately went right into the ultrasound- no small talk...just straight to the point. We we "graduated" from the clinic I cried happy tears for the first time in his treatment room and I'm forever grateful for Dr. Engmann and his compassion.
What's one piece of advice would you give a prospective patient of Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
Trust him. No matter what you "google" or read on your Facebook forum, he knows what he's doing and he has your best interest in mind.
During treatment, were you treated like a number or a human with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Engman was wonderful, as well as his entire staff. Phone calls were returned so quickly- regardless of how trivial my questions may have been at times. He always knew the details of my particular cycle when he walked into the treatment room. All procedures, updates, etc. were explained in full and expectations were set.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Darlene (IUI) & Amanda (IVF))
Darlene, even though she's no long with the clinic, was such a constant during our treatments. She walked us through every procedure, every medication. She educated and answered questions, she never treated me like my questions were silly. Amanda was such a change in attitude that my husband and I needed. After our failed medicated cycles and failed IUI moving onto IVF was a really hard transition for us. I thought of IVF as the "LAST CHANCE" and Amanda was so patient during our initial consultation and explained that this was the next best step. She walked us through all the paperwork explaining decisions we needed to make. Leading up to and after all the IVF procedures she was irreplaceable- checking in on me, making sure I was up to date with all information and returned my calls so quickly. She knew I was concerned about my TSH levels and was sure to test them and adjust my medications appropriately. When we were testing for Beta levels- I could tell in her voice that she was genuinely happy for us. When we graduated from the clinic she sought us out to say goodbye and it just made my heart so happy.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
The clinic was wonderful; from the front desk staff, the phlebotomists, nurses, financial team, doctors....everyone was just wonderful, compassionate and kept information confidential. There was one doctor I had a terrible experience with, I informed my doctor of the situation and I never saw that one doctor again- thankful for my doctor who fully understood this particular situation.
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (UCONN Medical).
Morning appointments depended on the number of patients who were also there for monitoring. It was really nice to see most of the same faces and know that you weren't alone. The monitoring procedures themselves were relatively quick and painless. I liked going in the morning because I didnt have to take more time out of work.
Describe the costs associated with your care under Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical).
We were lucky to have fantastic insurance, our costs were mostly copays. Totaling somewhere in the ball park of $3,000.00
Describe Lawrence Engmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
We trusted Dr. Engmann's decision as to if he'd transfer a single or multiple embryos. Thankfully, we had a "perfect" embryo and only had to transfer one.
10
Doctor
Lawrence Engmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Hartford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2015 - 2018, Unsuccessful
NPS
6
NPS
7
Age 30 - 33
3 IUI
2 IVF
2 Embryo Freezing (cancer)
Cancer
Endometriosis
Uterine Fibroids
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Operations
1st of 2 Docs
9 Fertility Medications With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
Dr. Engmann always prefers to see his patients for scans, transfers, etc. I think he truly cares about his patients. I think he maybe didn't always think outside the box for other things we could try (could have been restricted due to the clinic) such as immune testing or testing for endometriosis. I went unexplained for 2 years without a diagnosis and we just keep trying IVF and kept failing. I feel like we should have spent more time at the very beginning trying to figure out root cause.
We had a lot of issues with the financial department [UCONN Medical]. We had a financial rep tell us that there was "no way" we had a $20,000 lifetime cap...we thought we had insurance coverage and were so excited! She was wrong....They have a number of qualified physicians there and a strong lab.... They follow national guidelines though so they will not try any of the new outside of the box treatments... Sometimes it is very busy there. They say they start blood draws at 7:15 but I have been there and they often don't start until 7:30
How was your experience with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Engmann always prefers to see his patients for scans, transfers, etc. I think he truly cares about his patients. I think he maybe didn't always think outside the box for other things we could try (could have been restricted due to the clinic) such as immune testing or testing for endometriosis. I went unexplained for 2 years without a diagnosis and we just keep trying IVF and kept failing. I feel like we should have spent more time at the very beginning trying to figure out root cause. He has good bedside manner and doesn't sugar coat things if they don't look right.
What's one piece of advice would you give a prospective patient of Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
Sometimes he can be a bit clinical but he is very factual.
During treatment, were you treated like a number or a human with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
I did feel like they truly cared about me. I just felt like they kept trying to do IVF as a solution rather than look for root cause for my problems.
Describe the protocols Lawrence Engmann used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
My 2nd retrieval was an antagonist protocol with menopur and gonal f. I cannot remember what the first one was (just gonal F). I also used HGH in my 2nd retrieval. I had a better outcome in that I had more PGS normal embryos that cycle.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Amanda Cislak)
Amanda was fabulous. She is responsive on the phone and also replies to emails which can sometimes be more convenient for the patient if we are at work, etc. She's compassionate... she has cried with me and laughed with me. I truly felt connected to her and that she cared about me as a patient and person.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
They have a number of qualified physicians there and a strong lab. They have some of the highest success rates in the state and multiple locations so you can go to wherever is most convenient to you. They follow national guidelines though so they will not try any of the new outside of the box treatments... such as immune treatments, etc. They tend to do similar things... hysteroscopy, ERA testing, PGS testing, etc. that they rely on as next steps when IVF has failed. However I think there is more testing that can be done that I had to ask for (Sperm DNA fragmentation, MRI for adenomyosis, immune testing/medications, EFT testing, etc.). I did end up having to go to an immune specialist to get further answers to try something different after 5 failed cycles and 3 miscarriages (1 of which was a PGS tested embryo).
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (UCONN Medical).
Sometimes it is very busy there. They say they start blood draws at 7:15 but I have been there and they often don't start until 7:30... There is always a long wait but that is just due to the volume of patients and only 1 person who does blood draws.
Describe the costs associated with your care under Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical).
We had $20,000 of insurance money which lasted us about 1 year (3 IUIs, 1 retrieval with fresh transfer, and 1 FET). After that we were self pay and opted to do a financial share program which cost us $20,000 for 6 cycles (3 fresh and 3 FET). However costs for anesthesia, cryo, PGS, etc. were not included in that so that was an additional cost.
Describe Lawrence Engmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
He definitely prefers eSET. He feels strongly against multiples. He advised us to transfer 1 many times.
What specific things went wrong at Center for Advanced Reproductive Services (UCONN Medical)?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Provided conflicting information
Describe the specific things that went wrong at Center for Advanced Reproductive Services (UCONN Medical).
We had a lot of issues with the financial department. We had a financial rep tell us that there was "no way" we had a $20,000 lifetime cap... that she had never heard of that before (even though I already knew this was the case). And she was supposed to call me back that same day with the information but I had to follow up a week later because I never heard from her and sure enough I was correct that we did have a cap. But to tell us that we didn't was awful... we thought we had insurance coverage and were so excited! She was wrong. I also had a couple of instances when I had an interim nurse who forgot to send in my script and a couple of times they forgot to call me with results and I had to follow up with the on-call Doctor.
6
Doctor
Lawrence Engmann
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Hartford
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 32 - 33
5 IUI
1 IVF
PCOS
European
Income $100K - $199K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
I always felt comfortable [with Dr. Andrea DiLuigi]...Doctor DiLuigi is smart, kind, empathetic, easy to relate to. I never waited long, never felt the office was overbooked, was able to get the time I needed with her. It was a great experience...17 eggs retrieved, 10 fertilized normally, 2 fertilized abnormally, 6 made it to day 5, 1 transferred (successfully), 5 frozen - drugs used centrotide, gonal F, HCG trigger, progesterone in oil injections
[The monitoring appointments at UConn Center for Advanced Reproductive Services were] Easy and as efficient as possible given there were times when many people would need to be seen. I never waited more than 15 minute and there were times when the waiting room was PACKED...Was able to get an appointment fairly quickly. Office was very Organized. All staff was approachable. Everyone was professional. The environment was warm and welcoming. There aren’t any weaknesses I experienced.
How was your experience with Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical)?
I always felt comfortable. Doctor DiLuigi is smart, kind, empathetic, easy to relate to. I never waited long, never felt the office was overbooked, was able to get the time I needed with her. It was a great experience.
What's one piece of advice would you give a prospective patient of Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical)?
Be open, ask questions.
During treatment, were you treated like a number or a human with Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical)?
I loved being a patient at CARS. Always felt like every member of the office cared about me and my journey. Every person in the office had empathy and was genuine.
Describe the protocols Andrea DiLuigi used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
Round 1 IUI - 75 mg clomid, another 75mg Round 2 IUI - HSG and 150 mg clomid, trigger Round 3 IUI - 150mg clomid and trigger Round 4 IUI - 150 mg clomid and trigger Round 5 IUI - 150 mg clomid and trigger Month 6 rest Month 7 - IVF, 17 eggs retrieved, 10 fertilized normally, 2 fertilized abnormally, 6 made it to day 5, 1 transferred (successfully), 5 frozen - drugs used centrotide, gonal F, HCG trigger, progesterone in oil injections
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Chelsea and Tony)
Chelsea - IUI nurse, amazing. Tony - IVF nurse, even more amazing
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
Was able to get an appointment fairly quickly. Office was very Organized. All staff was approachable. Everyone was professional. The environment was warm and welcoming. There aren’t any weaknesses I experienced.
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (UCONN Medical).
Easy and as efficient as possible given there were times when many people would need to be seen. I never waited more than 15 minute and there were times when the waiting room was PACKED.
Describe the costs associated with your care under Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical).
Fairly reasonable. My insurance did pay for a portion of the treatments so my out of pocket expenses were not as significant as I thought they would be. Monthly IUIs cost around $200 out of pocket. My IVF cycle cost about $3000 out of pocket & $4000 for meds out of pocket.
Describe Andrea DiLuigi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
I wanted 2 embryos transferred and Dr. D said no. She was very kind in how she explained that 2 embryos would be risky, and given my age and medical history, she felt 1 was the best course of action. She was right.
10
Doctor
Andrea DiLuigi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Hartford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 36
1 IVF
European
Income $200K - $499K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I was so happy with the support and treatment I received. She [Dr. Andrea DiLuigi] was extremely thorough during the initial appointment and I felt that she had a good plan to help us achieve our goals. She performed surgery to remove polyps in my uterus before we could even start and she always put my anxiety at ease. I trusted in her ability to create a successful outcome (which she did!). I was disappointed that she didn't perform the actual retrieval and transfer, but was equally impressed with her team of doctors and it made sense to ensure the timing worked out.
It [UConn] was pretty efficient. There were a couple days that were very busy and took up to an hour to complete bloodwork, but for the most part I was done within 10 minutes.... I was very happy overall. The only drawback was driving to Farmington instead of Hartford for bloodwork/ultrasounds needed on weekends. Otherwise, they were very efficient and made the process very easy.
How was your experience with Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical)?
I was so happy with the support and treatment I received. She was extremely thorough during the initial appointment and I felt that she had a good plan to help us achieve our goals. She performed surgery to remove polyps in my uterus before we could even start and she always put my anxiety at ease. I trusted in her ability to create a successful outcome (which she did!). I was disappointed that she didn't perform the actual retrieval and transfer, but was equally impressed with her team of doctors and it made sense to ensure the timing worked out. I would absolutely recommend Dr. DiLuigi and CARS for anyone undergoing fertility treatment.
During treatment, were you treated like a number or a human with Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical)?
I felt that Dr. DiLuigi really cared about me and making it work.
Describe the protocols Andrea DiLuigi used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
I decided to conduct DNA testing on the embryos before transfer, which I would highly recommend. It's expensive but increases chances dramatically and helps avoid the potential heart break of a miscarriage if the DNA isn't right. Because the eggs had to be frozen to do that, my transfer was done on a natural cycle. Although I had to wait an extra month, it was so worth it and I avoided another round of painful shots since we did it naturally. I just followed the recommendations of the team and it all worked out!
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Toni)
Toni was absolutely amazing. She was caring, took her time to explain everything, and was invested in my well-being and success.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
I was very happy overall. The only drawback was driving to Farmington instead of Hartford for bloodwork/ultrasounds needed on weekends. Otherwise, they were very efficient and made the process very easy.
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (UCONN Medical).
It was pretty efficient. There were a couple days that were very busy and took up to an hour to complete bloodwork, but for the most part I was done within 10 minutes.
Describe the costs associated with your care under Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical).
Amanda
Describe Andrea DiLuigi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
The doctor recommended I do a single transfer and DNA testing since at my age she would have had to transfer 2 if I didn't do the test. We wanted to avoid multiples and increase chances of success, so that was the right decision for us.
10
Doctor
Andrea DiLuigi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Hartford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 30 - 31
2 IUI
1 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $50K - $99K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. DiLuigi was extremely kind and encouraging. As a patient she made me feel very comfortable. I always felt like I could ask her anything, and would get an honest response. I felt that there were times where she definitely went above and beyond for me...Dr. Diluigi and her team were kind, easy to talk to, encouraging, and set realistic expectations. They acknowledged all of my fears and concerns and made the most challenging year of my life a little more bearable.
Our one full IVF cycle [at Uconn Center for Advanced Reproductive Medicine] with meds, monitoring, retrieval, ICSI, labs. anesthesia, etc. cost about $20,000. IUI without meds was about $450...Monitoring appointments were on a first come, first serve basis. Often patients (myself included) would get there long before the doors open to stand in line in order to get in and out as quickly as possible and get to work on time...Strengths: Early Hours, open almost everyday of the year, great staff and physicians Weaknesses: They list the New London location as a office location without any caveats, however the hours and capabilities are very limited in New London and the doctors are only in the office their twice a month.
How was your experience with Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. DiLuigi was extremely kind and encouraging. As a patient she made me feel very comfortable. I always felt like I could ask her anything, and would get an honest response. I felt that there were times where she definitely went above and beyond for me.
What's one piece of advice would you give a prospective patient of Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical)?
Be blunt and don't be afraid to ask questions. She will answer them.
During treatment, were you treated like a number or a human with Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Diluigi and her team were kind, easy to talk to, encouraging, and set realistic expectations. They acknowledged all of my fears and concerns and made the most challenging year of my life a little more bearable.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Toni Sullivan )
Dr. DiLuigi's nursing staff is top notch! I looked forward to my daily calls with Toni and truly felt she was whole heartedly routing for me throughout my journey. She was profession and kind while making sure I felt like a human and not a number.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
Strengths: Early Hours, open almost everyday of the year, great staff and physicians Weaknesses: They list the New London location as a office location without any caveats, however the hours and capabilities are very limited in New London and the doctors are only in the office their twice a month. This means that a patient like me who lives in South Eastern, CT has to drive an hour each way to Hartford or Farmington for 90% of appointments, including cycle monitoring appointments. This makes it extremely difficult for patients who work full time and are trying to juggle the stress of a job, with the stress of an IVF cycle.
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (UCONN Medical).
Monitoring appointments were on a first come, first serve basis. Often patients (myself included) would get there long before the doors open to stand in line in order to get in and out as quickly as possible and get to work on time.
Describe the costs associated with your care under Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical).
Our one full IVF cycle with meds, monitoring, retrieval, ICSI, labs. anesthesia, etc. cost about $20,000. IUI without meds was about $450
Describe Andrea DiLuigi's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
Dr. DiLuigi made it clear that as a practice they prefer to do eSET, however every patient and case is different and in my experience she felt comfortable (as long as we were completely OK with the prospect of multiples) with transferring 2 embryos on Day 3.
10
Doctor
Andrea DiLuigi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Hartford
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2013 - 2016, Successful
NPS
10
NPS
10
Age 42 - 45
2 IUI
5 IVF
Poor Egg Quality
Unexplained
Income $0 - $49K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Engmann is an amazingly kind and compassionate brilliant Doctor. He cares very deeply about his patients...We conceived our son under his care when I was 42 years old. Our son was diagnosed with cancer at 13 months old and passed away at 17 months old. We are presently trying to have another child and Dr. Engmann has been so compassionate and kind and gentle with us. My age is a huge factor at this point and Dr Engmann has been very understanding. Conversations have been difficult as we have had failed cycles. He wants to be hopeful but realistic at the same time...Any one would be lucky to have him. He is truly one of the best doctors I have ever met...
It's an excellent clinic [Uconn Ctr Adv Repro S - Hart]. The staff is amazing. Everyone cares deeply from the receptionist to the girls taking blood draws to every nurse and ultrasound technician...Amanda is an amazing nurse. So kind and compassionate and always takes time to talk to me and comfort me when needed...
How was your experience with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Engmann is a very kind and brilliant dr. We conceived our son under his care when I was 42 years old. Our son was diagnosed with cancer at 13 months old and passed away at 17 months old. We are presently trying to have another child and Dr. Engmann has been so compassionate and kind and gentle with us. My age is a huge factor at this point and Dr Engmann has been very understand. Conversations have been difficult as we have had failed cycles. He wants to be hopeful but realistic at the same time.
What's one piece of advice would you give a prospective patient of Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
Any one would be lucky to have him. He is truly one of the best doctors I have ever met.
During treatment, were you treated like a number or a human with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Engmann is an amazingly kind and compassionate brilliant Doctor. He cares very deeply about his patients.
Describe the protocols Lawrence Engmann used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
We have used atagonist protocol, micro dose lupron. We did PGS testing and got 2 chromosomally normal embryos at 44 years of age but the transfer was unsuccessful. We have done 4 egg retrievals since losing our son to cancer to try to get chromosomally normal embryos with my own eggs. I produce a lot of eggs at 45 years old. We've retrieved 12 eggs in the 1st cycle, 26 in the 2nd, 24 in the 3rd and 30 in the 4th cycle.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Amanda Cislak)
Amanda is an amazing nurse. So kind and compassionate and always takes time to talk to me and comfort me when needed
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
It's an excellent clinic. The staff is amazing. Everyone cares deeply from the receptionist to the girls taking blood draws to every nurse and ultrasound technician
Describe the costs associated with your care under Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical).
We've spent over $50,000 for 5 egg retrievals which led to 3 embryo transfers. This resulted in 1 full term baby.
10
Doctor
Lawrence Engmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Hartford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
10
NPS
10
Age 29
3 IUI
Anovulation
PCOS
European
Income $100K - $199K
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
While I didn't usually see Dr. DiLuigi directly, when I did see her she was also kind and completely up to date on our treatment plan...Dr. DiLuigi diagnosed me with PCOS at our initial consultation after giving me an ultrasound. We used injectable medication (Follistim) and a trigger shot (Ovidrel) for all of our cycles. The first cycles we did timed intercourse, and the other three included IUI. We were on the calendar to start IVF, but our final IUI was successful!
The support staff [at Center for Advanced Reproductive Services in Hartford] is all great to work with, and the locations are clean and as inviting as such a place can be. There are numerous doctors in the practice, so you will not always see your main doctor. While this can be seen as a drawback, it also means that monitoring goes more quickly as there are often multiple doctors and nurses working at a given time.
How was your experience with Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical)?
I selected Dr. DiLuigi because she was the only female doctor at the Center. She was always pleasant, compassionate, and honest about our treatment options. At first I was bothered by the fact that I didn't see her often (during one of our four cycles I didn't see her at all). When I did see her, however, she was completely aware of our treatment status, and this made me feel good about the fact that she was following our journey even when she didn't see us at appointments.
What's one piece of advice would you give a prospective patient of Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical)?
Don't expect to see her all the time. She is available for meetings and consultations, and you will see her occasionally for monitoring or procedures, but understand that you will often see her support staff or other clinicians.
During treatment, were you treated like a number or a human with Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical)?
While I didn't usually see Dr. DiLuigi directly, when I did see her she was also kind and completely up to date on our treatment plan.
Describe the protocols Andrea DiLuigi used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
Dr. DiLuigi diagnosed me with PCOS at our initial consultation after giving me an ultrasound. We used injectable medication (Follistim) and a trigger shot (Ovidrel) for all of our cycles. The first cycles we did timed intercourse, and the other three included IUI. We were on the calendar to start IVF, but our final IUI was successful!
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Marie Heslin)
Marie was amazing! She is the person who I saw most often at the clinic, and after four cycles I really felt like I got to know her and she me. She is compassionate, straightforward, and just a pleasure to be around. She made difficult appointments tolerable and was always available to answer questions. She ALWAYS returned phone calls, even if she couldn't get back to you until 6pm.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
The Center has numerous locations. While I usually went to Hartford, I went to the Farmington location on weekends or occasionally during the week. The support staff is all great to work with, and the locations are clean and as inviting as such a place can be. There are numerous doctors in the practice, so you will not always see your main doctor. While this can be seen as a drawback, it also means that monitoring goes more quickly as there are often multiple doctors and nurses working at a given time.
Describe the costs associated with your care under Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical).
Our insurance covered the majority of our fertility care. The office offered different payment options for those without insurance, but I am not familiar with those.
10
Doctor
Andrea DiLuigi
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Hartford
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2013 - 2014, Successful
NPS
10
NPS
10
Age 36 - 37
1 IVF
Male Factor
Unexplained
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Schmidt utilized visuals to help explain procedures, and had a very personable manner. At our initial visit and exams, he said "let's get you two on your way to having a baby!" in a way that felt believable (and ultimately proved to be)...Schmidt utilized visuals to help explain procedures, and had a very personable manner. At our initial visit and exams, he said "let's get you two on your way to having a baby!" in a way that felt believable (and ultimately proved to be)...A corny joke or two? This isn't a bad thing; it's good to be treated by a human.
Before the very detailed regime of fertility drugs, Marsha [nurse at UConn Ctr Adv Repro S - Hart] was great at keeping us organized. When news wasn't good (low numbers after implantation) Marsha said it wasn't great, but not impossible, and recommended we relax in the two days before our next blood test. Indeed we did have a late bloomer, that did keep multiplying (and is now a toddler). Marsha was the perfect mix of realistic but warm...
How was your experience with David Schmidt at Center for Advanced Reproductive Services (UCONN Medical)?
Schmidt utilized visuals to help explain procedures, and had a very personable manner. At our initial visit and exams, he said "let's get you two on your way to having a baby!" in a way that felt believable (and ultimately proved to be).
What's one piece of advice would you give a prospective patient of David Schmidt at Center for Advanced Reproductive Services (UCONN Medical)?
A corny joke or two? This isn't a bad thing; it's good to be treated by a human.
During treatment, were you treated like a number or a human with David Schmidt at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Schmidt had a warm, positive attitude in each visit and procedure.
Describe the protocols David Schmidt used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
After diagnostics showed we had unexplained fertility, Dr. Schmidt preceded with treatment right away. We were surprised to start IVF right away, and expected to go through other treatments first, a la "see if this works first," but later were relieved that we did what we did. It was nice to feel like the Dr. was taking our case seriously.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Marsha)
Before the very detailed regime of fertility drugs, Marsha was great at keeping us organized. When news wasn't good (low numbers after implantation) Marsha said it wasn't great, but not impossible, and recommended we relax in the two days before our next blood test. Indeed we did have a late bloomer, that did keep multiplying (and is now a toddler). Marsha was the perfect mix of realistic but warm.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
This clinic provided us a full educational regime of procedure explanations, multiple diagnostic procedures, and online resources to help train us in medicine use (which shots are in skin, which are inter muscular). They were upfront in recommendations, and we chose to follow (inter muscular medicine verses vaginal suppositories; single egg implantation of day 5 hatches, not drinking through treatment, etc.). It all proved successful. Cost is high, but insurance was happily accepted. Lots of shots and vaginal ultrasounds, with partner welcome in most visits, including the day we saw her heartbeat for the first time. Calls returned in a timely manner!
Describe the costs associated with your care under David Schmidt at Center for Advanced Reproductive Services (UCONN Medical).
Insurance covered the majority of treatments (diagnosis, extraction and implantation, monitoring visits) except for embryo freezing.
10
Doctor
David Schmidt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Hartford
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016 - 2017, Successful
NPS
10
NPS
10
Age 43 - 44
1 IUI
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Claudio Benadiva] was 100% concerned with my age and the time frame I had. He also spoke very realistically regarding my chances of success. I completely respected this candid conversation. No promises, just words of advice and explicit directions to follow regarding the procedures.
The staff [at Center for Advanced Reproductive Services] always greeted me as though they remembered me, (even if they didn't) and I was always treated with complete respect..... The doctor increased my thyroid medication and it wasn't until 4 weeks later when I saw the doctor for ultrasound did he realize that they never called in my dosage.... I feel as though they all treated me as though I as the only one there trying to get pregnant. Meaning I felt important each visit.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
He was 100% concerned with my age and the time frame I had. He also spoke very realistically regarding my chances of success. I completely respected this candid conversation. No promises, just words of advice and explicit directions to follow regarding the procedures.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
To do exactly what he says and don't waist time. If it's something you want, follow the plan.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
The staff always greeted me as though they remembered me, (even if they didn't) and I was always treated with complete respect.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (UCONN Medical) and their degree of success.
I first saw Dr. B in the summer of 2016. I ended up getting pregnant on my own soon after the appointment and miscarriage a couple months later. Due to depression from this, I didn't call Dr. B again until Jan. 2017. He understood, BUT explained to me that I had NO time to waist seeing I was 43 at the time. He instantly prescribed me Clomid for when I started ovulating and told me to schedule an IUI as soon as the time came which was in Feb 2017.
Describe your experience with the nursing staff at Center for Advanced Reproductive Services (UCONN Medical).
Amazing, kind, informative.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
I feel as though they all treated me as though I as the only one there trying to get pregnant. Meaning I felt important each visit.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical).
I have a big insurance deductible so I paid at least 2500k out of pocket.
What specific things went wrong at Center for Advanced Reproductive Services (UCONN Medical)?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Center for Advanced Reproductive Services (UCONN Medical).
The doctor increased my thyroid medication and it wasn't until 4 weeks later when I saw the doctor for ultrasound did he realize that they never called in my dosage.
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Hartford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2019, Successful
NPS
10
NPS
10
Age 38
1 Fertility Medications
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
European
Ashkenazi Jewish
Income $200K - $499K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Diluigi covered all the bases and was very good about easing my anxieties with my current pregnancy (since I had so many losses.) She really examined every possible cause for my recurrent losses and then came up with a plan that so far has worked.... Dr. Diluigi always took the time to speak with me about all my options and was very thorough in investigating everything possible to explain why I kept losing pregnancies. She also took the time to listen to me and I really felt she cared. My first consultation lasted about an hour.
Everything [UCONN] was great— nurses, office staff, Dr. Diluigi, finance office, phlebotomists were all amazing. A great experience! They do everything they can to accommodate you and answer any and all questions you might have....Chelsea was also amazing. Always got back to me same day and I had many questions so there were many phone calls. In the beginning, when I was more filled with worry, she was very reassuring and agreed to bloodwork to ease my worries.
How was your experience with Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Diluigi covered all the bases and was very good about easing my anxieties with my current pregnancy (since I had so many losses.) She really examined every possible cause for my recurrent losses and then came up with a plan that so far has worked.
What's one piece of advice would you give a prospective patient of Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical)?
Don’t be afraid to ask questions! She is very good about answering questions and getting more information or results if you request it.
During treatment, were you treated like a number or a human with Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical)?
Dr. Diluigi always took the time to speak with me about all my options and was very thorough in investigating everything possible to explain why I kept losing pregnancies. She also took the time to listen to me and I really felt she cared. My first consultation lasted about an hour.
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Chelsea)
Chelsea was also amazing. Always got back to me same day and I had many questions so there were many phone calls. In the beginning, when I was more filled with worry, she was very reassuring and agreed to bloodwork to ease my worries. She was awesome!
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
Everything was great— nurses, office staff, Dr. Diluigi, finance office, phlebotomists were all amazing. A great experience! They do everything they can to accommodate you and answer any and all questions you might have.
Describe the costs associated with your care under Andrea DiLuigi at Center for Advanced Reproductive Services (UCONN Medical).
Insurance covered my fees
10
Doctor
Andrea DiLuigi
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Hartford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2014 - 2017, Successful
NPS
10
NPS
10
Age 37 - 40
1 IUI
2 IVF
Male Factor
Only Doc Seen
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We had so many trials and tribulations during the course of the four years of treatment, and he [Dr. Lawrence Engmann] was there every step of the way and showing care and compassion towards us! I've never had a doctor have a such a personal investment in me as he was...The care and treatment was so personal and kind...Don't worry if he seems very serious yes, he is excellent at what he does and takes it seriously but can also joke and have a sense of humor.
It felt like a family at the clinic [Center for Advanced Reproductive Services UNCONN Medical] with everyone rooting for you!...This was my best experience have any doctors office or clinic. It was like a family and they are so kind and caring and invested in the outcome that you feel like you have nothing to worry about because they have it all under control...They [the nurses] are so invested in you and your outcome. They are always available when you call and are willing to answer any questions you have.
How was your experience with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
We had so many trials and tribulations during the course of the four years of treatment, and he was there every step of the way and showing care and compassion towards us! I've never had a doctor have a such a personal investment in me as he was.
What's one piece of advice would you give a prospective patient of Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
Don't worry if he seems very serious yes, he is excellent at what he does and takes it seriously but can also joke and have a sense of humor.
During treatment, were you treated like a number or a human with Lawrence Engmann at Center for Advanced Reproductive Services (UCONN Medical)?
The care and treatment was so personal and kind. It felt like a family at the clinic with everyone rooting for you!
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical). (Assigned nurse: Amanda and Helen)
They are so invested in you and your outcome. They are always available when you call and are willing to answer any questions you have.
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
This was my best experience have any doctors office or clinic. It was like a family and they are so kind and caring and invested in the outcome that you feel like you have nothing to worry about because they have it all under control.
Describe Lawrence Engmann's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (UCONN Medical).
We did a combination of patches and injections the second time around which was now and we are pregnant. Previously we did injections with no patch and it was unsuccessful with only three eggs to retrieve.
10
Doctor
Lawrence Engmann
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Hartford
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2015 - 2017, Successful
NPS
10
NPS
10
Age 30 - 32
1 IUI
2 IVF
Male Factor
European
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Claudio Benadiva is] Straightforward - Detailed - Strategic My experience as great given that I was not certain I would able to have children with my husband due to his issues. Given his advanced age, Dr. Benadiva worked through solutions that helped us get pregnant twice, for which we will always be grateful.
[UConn Center for Advanced Reproductive Sciences] Organized and detailed. Clearly all staff knew what they were doing and made it easy to go to one place for all needs. Given that fertility treatments can be time consuming its great to only have to go to one location which is efficiently run to get individuals out and onto their day in a timely manner as many of us work.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
- Straightforward - Detailed - Strategic My experience as great given that I was not certain I would able to have children with my husband due to his issues. Given his advanced age, Dr. Benadiva worked through solutions that helped us get pregnant twice, for which we will always be grateful.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical)?
Listen
Describe your experience with your nurse at Center for Advanced Reproductive Services (UCONN Medical).
Caring
Describe your experience with Center for Advanced Reproductive Services (UCONN Medical).
Organized and detailed. Clearly all staff knew what they were doing and made it easy to go to one place for all needs. Given that fertility treatments can be time consuming its great to only have to go to one location which is efficiently run to get individuals out and onto their day in a timely manner as many of us work.
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (UCONN Medical).
Efficient well oiled machine.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (UCONN Medical).
Largely covered by insurance. Out of pocket for 2nd fresh cycle was ~$11K given we did not meet income requirements for reduced costs. FET was ~$5K using HD plan.
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Advanced Reproductive Services (UCONN Medical)
Hartford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5