Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health)

4 doctors work here

Rated 6.8
Strongly recommend: 36%Don't recommend: 64%6.8
36% strongly recommend
2 reviews
Operations
8.7
8.7
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.7
8.7
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.7
8.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.7
8.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
6
6
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.5
7.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
438
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots is not offered
Administration of shots is not offered
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 2 offices

Greensboro
3903 N. Elm St.
Greensboro, NC 27455
336-716-6476
Winston-Salem
111 Hanestown Court Suite 351
Winston-Salem, NC 27103
336-716-6476

1 patient review filtered by:

Clear Filters
LGBTQ
2021 - 2022, Unknown Success
NPS
7
NPS
5
Age 43 - 44
1 Embryo Freezing
Donor Sperm
PCOS
European
Income $50K - $99K
2nd of 2 Docs
1 Fertility Medications With Other Docs
LGBTQ
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
Dr. Deaton took time to answer our questions...We struggled with ovarian hyper stimulation during our retrieval. It was expected, but we felt like it could have been prevented or we even could have halted the retrieval to keep it from happening. It was a rough experience for us and very scary...Ask questions and advocate for yourself. If at all possible, have you and your partner present at each appointment to help hear all the things and ask all the questions.
Most in the [Center for Fertility Endocrine & Menopause] office were kind and respectful. Since my partner is trans masculine and I’m female, I felt sometimes like we were lumped in with lesbian couples and their experiences...We used donor sperm and the coordination went fairly well. We did have to ask for clarity about what type we should purchase...Nurses and other staff in the office have been kind and respectful to both me and my partner.
How was your experience with Jeffrey Deaton at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health)?
We struggled with ovarian hyper stimulation during our retrieval. It was expected, but we felt like it could have been prevented or we even could have halted the retrieval to keep it from happening. It was a rough experience for us and very scary.
What's one piece of advice would you give a prospective patient of Jeffrey Deaton at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health)?
Ask questions and advocate for yourself. If at all possible, have you and your partner present at each appointment to help hear all the things and ask all the questions.
During treatment, were you treated like a number or a human with Jeffrey Deaton at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health)?
Dr. Deaton took time to answer our questions.
Describe the protocols Jeffrey Deaton used in your cycles at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health) and their degree of success.
We did have OHSS, which was expected and in hindsight possibly preventable.
How competent was Jeffrey Deaton at LGBTQ care?
Most in the office were kind and respectful. Since my partner is trans masculine and I’m female, I felt sometimes like we were lumped in with lesbian couples and their experiences.
Describe your experience with your nurse at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health). (Assigned nurse: Roxanne Kennedy)
Nurses and other staff in the office have been kind and respectful to both me and my partner.
Describe your experience with Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health).
We had a bad experience with OHSS and the subsequent treatment for this issue, particularly with Dr. Lessey. We received mixed messages about how to handle the OHSS (when to be seen and treated.) He should have shown more compassion in the situation.
Describe the costs associated with your care under Jeffrey Deaton at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health).
We’ve spent, so far, around $10,000 for one retrieval cycle, genetic testing. We will spend more for storage fees and any transfers after the first try.
Describe Jeffrey Deaton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health).
We haven’t transferred yet, but we’ve been told they would be single embryo transfers.
How competent was Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health) at LGBTQ care?
Since I’m female and my partner is trans masculine, I felt like our situation was considered a same-sex case. They don’t have extensive experience with trans patients.
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health).
We used donor sperm and the coordination went fairly well. We did have to ask for clarity about what type we should purchase.
What specific things went wrong at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health)?
  • Provided conflicting information
Describe the specific things that went wrong at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health).
We received conflicting information regarding treatment of OHSS.
7
Doctor
Jeffrey Deaton
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
LGBTQ Care
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
5
Clinic
Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health)
Winston-Salem
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
LGBTQ Care
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5