Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health)

4 doctors work here

Rated 6.8
Strongly recommend: 36%Don't recommend: 64%6.8
36% strongly recommend
2 reviews
Operations
8.7
8.7
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.7
8.7
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.7
8.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.7
8.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
6
6
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
7.5
7.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
438
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots is not offered
Administration of shots is not offered
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 2 offices

Greensboro
3903 N. Elm St.
Greensboro, NC 27455
336-716-6476
Winston-Salem
111 Hanestown Court Suite 351
Winston-Salem, NC 27103
336-716-6476

2 patient reviews

LGBTQ
2021 - 2022, Unknown Success
NPS
7
NPS
5
Age 43 - 44
1 Embryo Freezing
Donor Sperm
PCOS
European
Income $50K - $99K
2nd of 2 Docs
1 Fertility Medications With Other Docs
LGBTQ
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
Dr. Deaton took time to answer our questions...We struggled with ovarian hyper stimulation during our retrieval. It was expected, but we felt like it could have been prevented or we even could have halted the retrieval to keep it from happening. It was a rough experience for us and very scary...Ask questions and advocate for yourself. If at all possible, have you and your partner present at each appointment to help hear all the things and ask all the questions.
Most in the [Center for Fertility Endocrine & Menopause] office were kind and respectful. Since my partner is trans masculine and I’m female, I felt sometimes like we were lumped in with lesbian couples and their experiences...We used donor sperm and the coordination went fairly well. We did have to ask for clarity about what type we should purchase...Nurses and other staff in the office have been kind and respectful to both me and my partner.
How was your experience with Jeffrey Deaton at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health)?
We struggled with ovarian hyper stimulation during our retrieval. It was expected, but we felt like it could have been prevented or we even could have halted the retrieval to keep it from happening. It was a rough experience for us and very scary.
What's one piece of advice would you give a prospective patient of Jeffrey Deaton at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health)?
Ask questions and advocate for yourself. If at all possible, have you and your partner present at each appointment to help hear all the things and ask all the questions.
During treatment, were you treated like a number or a human with Jeffrey Deaton at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health)?
Dr. Deaton took time to answer our questions.
Describe the protocols Jeffrey Deaton used in your cycles at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health) and their degree of success.
We did have OHSS, which was expected and in hindsight possibly preventable.
How competent was Jeffrey Deaton at LGBTQ care?
Most in the office were kind and respectful. Since my partner is trans masculine and I’m female, I felt sometimes like we were lumped in with lesbian couples and their experiences.
Describe your experience with your nurse at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health). (Assigned nurse: Roxanne Kennedy)
Nurses and other staff in the office have been kind and respectful to both me and my partner.
Describe your experience with Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health).
We had a bad experience with OHSS and the subsequent treatment for this issue, particularly with Dr. Lessey. We received mixed messages about how to handle the OHSS (when to be seen and treated.) He should have shown more compassion in the situation.
Describe the costs associated with your care under Jeffrey Deaton at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health).
We’ve spent, so far, around $10,000 for one retrieval cycle, genetic testing. We will spend more for storage fees and any transfers after the first try.
Describe Jeffrey Deaton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health).
We haven’t transferred yet, but we’ve been told they would be single embryo transfers.
How competent was Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health) at LGBTQ care?
Since I’m female and my partner is trans masculine, I felt like our situation was considered a same-sex case. They don’t have extensive experience with trans patients.
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health).
We used donor sperm and the coordination went fairly well. We did have to ask for clarity about what type we should purchase.
What specific things went wrong at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health)?
  • Provided conflicting information
Describe the specific things that went wrong at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health).
We received conflicting information regarding treatment of OHSS.
7
Doctor
Jeffrey Deaton
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
LGBTQ Care
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
5
Clinic
Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health)
Winston-Salem
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
LGBTQ Care
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 28
1 IVF
Donor Eggs
Donor Sperm
Diminished Ovarian Reserve
Male Factor
Native American
Income $50K - $99K
Nurse or HC Services
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
My wife & I completed reciprocal IVF, her eggs, my body. In the beginning he [Dr. Jeffrey Deaton] set us up for a consultation, where he spent an hour going over our case and telling us what to expect and answering any questions we had. Once we decided to progress in our process, we attended a shots teach class to learn how to administer the shots correctly. After that he prescribed my wife 2 weeks of birth control to regulate her period because she had an estrogen cyst that they wanted to stop from hindering us, he also made us trigger to help the estrogen cyst from continuing to release, therefore the trigger helped stop it completely. Then 150 dosage of Menopur (2 vials of powder, one of saline), 300u of Gonal-F, 2 Doxycycline pills a day, Cetrotide for 6 days before the retrieval and a trigger shot 36 hours before retrieval.
The biggest strength of this clinic [Center for Fertility Endocrine & Menopause] is that they are all so easy going, nice and inviting. They all work together and provide each patient their own level of specialized care. They don't make you feel like your case is just the same as anyone else. They come out and talk to you before your appointments, just about how you're doing. It's not just a job to them, it's a career and I can appreciate that very much in a busy clinic.
How was your experience with Jeffrey Deaton at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health)?
Dr. Deaton provided us with honesty, integrity and compassion. He was able to be there for us and provide us with the most up to date information that he had for our case. Dr. Deaton's strengths were that he was an active listener, he asked us questions to understand the route we wanted our treatments to take, he spoke to us like he had known us for years, he invited us into his own office space and talk to us for thirty minutes each time to ensure we understood the next methods of our treatment and most importantly, he was human, he understood things from a patient standpoint, he never acted as though he was more educated or was better than us. He had no weaknesses other than the fact that he was just TOO good at his work! He loves what he does and you can see it shine through in every appointment we had, he was excited as we got further into our process, he believed in us and he never gave up on our case.
What's one piece of advice would you give a prospective patient of Jeffrey Deaton at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health)?
The one piece of advise that I would give is to understand that Dr. Deaton's forwardness is for your own good. He is blunt and too the point because he does not want to steer anyone in the wrong direction especially for treatments that cost thousands of dollars. He will work with you and for you to ensure that you receive the end result that you've wanted your entire life, just believe in him!
During treatment, were you treated like a number or a human with Jeffrey Deaton at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health)?
Dr. Deaton was easy going and straight to the point, he never made my partner, nor I feel uncomfortable. He literally addressed us and spoke to us like we were his friends. He treated us with the upmost respect and was always there to answer any questions that we had without any hesitation. Dr. Deaton was the first doctor in Winston Salem, NC to produce the first IVF baby. His knowledge, experience and down to earth personality made it easy for us to feel comfortable through this process of reciprocal IVF.
Describe the protocols Jeffrey Deaton used in your cycles at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health) and their degree of success.
My wife & I completed reciprocal IVF, her eggs, my body. In the beginning he set us up for a consultation, where he spent an hour going over our case and telling us what to expect and answering any questions we had. Once we decided to progress in our process, we attended a shots teach class to learn how to administer the shots correctly. After that he prescribed my wife 2 weeks of birth control to regulate her period because she had an estrogen cyst that they wanted to stop from hindering us, he also made us trigger to help the estrogen cyst from continuing to release, therefore the trigger helped stop it completely. Then 150 dosage of Menopur (2 vials of powder, one of saline), 300u of Gonal-F, 2 Doxycycline pills a day, Cetrotide for 6 days before the retrieval and a trigger shot 36 hours before retrieval. He done this to help grow the follicles, with my wife having a low AMH he wanted to ensure that the follicles grew to a mature state before retrieving them, since there was a chance they wouldn't all make it to day five blasts. In the meantime during the process I had began taking Estrace pills and patches. Since we completed a fresh transfer with two five day blasts, before the transfer I had to begin taking Medrol twice a day before transfer, I also began taking progesterone six days before my transfer and have been taking the pills, patches and progesterone ever since!
Describe your experience with your nurse at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health). (Assigned nurse: Chelsea & Roxanne)
Everyone in this clinic is amazing, they made us feel like family. They ultimately were excited every time we came in for an appointment. They wanted to make sure that we had everything we needed and they let us know every time that they were there for us. When we would send messages in our patient portal, they both would respond back within minutes. They never procrastinated or made us feel like we were bothersome. They gave us direct, compassionate answers with a sense of empathy and we appreciated that very much!
Describe your experience with Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health).
The biggest strength of this clinic is that they are all so easy going, nice and inviting. They all work together and provide each patient their own level of specialized care. They don't make you feel like your case is just the same as anyone else. They come out and talk to you before your appointments, just about how you're doing. It's not just a job to them, it's a career and I can appreciate that very much in a busy clinic.
Describe the costs associated with your care under Jeffrey Deaton at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health).
The cost of the services were pretty pricey, my wife had no infertility benefits and the insurance cover the medications and we only paid $850 out of pocket, however the egg retrieval was $1850, the transfer was $1850, the saline ultrasound was $350. The routine blood work was about $50 for my wife each time, but free for me. We had to pay the doctor's fee for the egg retrieval on the day of my wife's baseline ultrasound which was $1200. The donor sperm was $950. So it definitely added up pretty quickly, but I wouldn't trade it because it was completely worth it every penny.
Describe Jeffrey Deaton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health).
Our doctor likes to transfer one, however, he talks this through with the client and comes up with the best possible solution. With our case and only have two five day blast, we had none to freeze and he suggested implanting both, which is what we wanted. In the beginning we asked the nurse why he only liked implanting one and her answer was that, their theory is, they have gotten a patient that far, they don't want to implant multiples and someone end up not being successful. Therefore one is the better bet because multiples are considered high risk and IVF patients are already considered high risk because of the compromise that your body is under during the process.
10
Doctor
Jeffrey Deaton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Fertility Endocrine & Menopause (Wake Forest Baptist Health)
Winston-Salem
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5