Center for Reproductive Care

1 doctors work here

Rated 8.9
Strongly recommend: 63%Neutral: 37%8.9
63% strongly recommend
10 reviews
Operations
8.3
8.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
10
10
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.1
7.1
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
7.6
7.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.7
7.7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
279
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 1 office

Chicago
1725 W. HARRISON STREET
Chicago, IL 60612

10 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unknown Success
NPS
6
NPS
7
Age 38 - 40
4 IUI
1 IVF
Male Factor
PCOS
European
Income $200K - $499K
Doctor
Only Doc Seen
Fertility Medications With Other Docs
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
Dr. Wood Molo has been great. She has done all of my IVF procedures, and is very detailed in consults. I absolutely trust her and she is very knowledgable and willing to change plans based on patient preference. She can sometimes use jargon and cover information quickly, which can be hard to follow...I appreciated that Dr. Wood Molo was open to 1 or 2 embryos being transferred...During procedures she has good bedside manner and is very straightforward.
There is a range in the [Center for Reproductive Care] nursing staff. Overall, due to being rushed in and rushed out it often feels like they are unorganized, but it could just be that they are busy...Monitoring appointments often felt very busy and rushed. That being said, I normally was in and out quickly, and only a few times had an a 30-60 min wait...There are nursing staff, tech staff, and front desk staff who are very kind and caring. After receiving care for some time it is nice to have a treatment team who feels invested. The frustrations I have had are mostly due to feeling like there can be a lack of clear communication, or that the communication method is frustrating (playing phone tag vs secure messaging)
How was your experience with Mary Wood Molo at Center for Reproductive Care?
Dr. Wood Molo has been great. She has done all of my IVF procedures, and is very detailed in consults. I absolutely trust her and she is very knowledgable and willing to change plans based on patient preference. She can sometimes use jargon and cover information quickly, which can be hard to follow. During procedures she has good bedside manner and is very straightforward.
What's one piece of advice would you give a prospective patient of Mary Wood Molo at Center for Reproductive Care?
You have to be assertive in getting answer if you have questions. I have often had to call, or bother a nurse to have a question answered. Also, the clinic is only open Mon-Fri if that matters. No appointments or procedures on weekends.
During treatment, were you treated like a number or a human with Mary Wood Molo at Center for Reproductive Care?
Like many fertility clinics Dr. Wood Molo has many patients coming in for appointments, so monitoring can feel like you are asked to come in and out very quickly with little to no time to ask questions. However, the longer you are there the easier it is to get to know the nurses and tech staff and form relationships.
Describe the protocols Mary Wood Molo used in your cycles at Center for Reproductive Care and their degree of success.
After my first consult with Dr. Wood Molo I choose to try naturally for 6-12 months before moving on to ART. Then we began with the least invasive per my request and given my diagnosis (PCOS). We started with natural IUIs (included monitoring and a trigger shot) since I did not want to have an increased risk of twins. After 3 unsuccessful attempts we moved to medicated IUI (monitoring, trigger shot, and using Letrozole I believe). After all of these did not work, we moved to IVF. We did a retrieval with minimal medication due to diagnosis. We decided to have all embryos PGT tested, to reduce risk of miscarrying. We did a FET due to my PCOS and being high risk for OHSS, but I needed a hysteroscopy first after a saline ultrasound showed a polyp. I became pregnant after the first FET, continued estrogen and progesterone, but had a miscarriage at 6/7 weeks after hearing a heartbeat. Due to limited PGT normal embryos we decided to do a mock cycle before moving to the next FET.
Describe your experience with the nursing staff at Center for Reproductive Care.
There is a range in the nursing staff. Overall, due to being rushed in and rushed out it often feels like they are unorganized, but it could just be that they are busy. There are times they would ask me questions that I felt they should know the answer to, and it was unclear why they were asking me. It was also very hard to find time to ask them questions, and I often felt I had to corner them after appointments just to know what was happening. They often come in to talk to you while you are doing an ultrasound, so it is not the best position to have a conversation. I encountered one newer nurse who was not great with procedures and I found them very uncomfortable. However, Renee has been fabulous and has done a great job with procedures. She is very kind and compassionate once you get to know her. But she seems very busy and can often explain things using jargon which can be hard to understand.
Describe your experience with Center for Reproductive Care.
I continue to go to this clinic for a few reasons, but the top is that I trust Dr. Wood Molo with my care and I believe she knows what she is doing. It is also important to me that she performs the procedures (retrieval and IVF, not IUI). There are nursing staff, tech staff, and front desk staff who are very kind and caring. After receiving care for some time it is nice to have a treatment team who feels invested. The frustrations I have had are mostly due to feeling like there can be a lack of clear communication, or that the communication method is frustrating (playing phone tag vs secure messaging). Also, as someone who has a lot of questions it has been a struggle at times to get detailed information when I visit. There was no financial coordinator to talk me through expenses prior to starting and the quick pace of morning monitoring can leave you feeling like a number. That being said, I think some of these issues occur at various clinics.
Describe your experience with your monitoring appointments at Center for Reproductive Care.
Monitoring appointments often felt very busy and rushed. That being said, I normally was in and out quickly, and only a few times had an a 30-60 min wait. Which I appreciated since I had work after. It was hard to ask questions after monitoring appointments, but staff was friendly when I came in. The ultrasound techs are good with verbally walking through what they would do. Nurses often came in to talk to me while I'm in the stirrups.
Describe the costs associated with your care under Mary Wood Molo at Center for Reproductive Care.
When I began treatment I tried to get estimates for how much procedures would cost, but since I was going through insurance it was very difficult because each insurance reimburses at different rates and if you are OOP the rates are different. I had to work with my insurance provider to get a clearer understanding of charges. Usually I paid a copay of $20 every visit, paid copays for medication, and then things shifted after I met my deductible. Most other expenses (e.g. PGT testing) were explained and discussed. I don't believe I was informed that there would be an OOP $150 cost per biopsy until I was called the day before by the clinic. I believe there is a newer staff member who now handles finances, as it has been easier to get estimates for procedures. We recently asked as we may have to switch to OOP. There are also other expenses if you do surgeries like a retrieval that the clinic was unsure of the cost, since it was fees Rush charged.
Describe Mary Wood Molo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Care.
I appreciated that Dr. Wood Molo was open to 1 or 2 embryos being transferred, but I believe she did warn that two would be higher risk of twin birth which is a riskier pregnancy. And she said statistically transferring 2 embryos across 2 FETs vs 2 embryos in 1 FET had statistically similar pregnancy odds.
What specific things went wrong at Center for Reproductive Care?
  • Failed to call with results
Describe the specific things that went wrong at Center for Reproductive Care.
I was most frustrated after retrieval in terms of getting results. I was told I would be called at specific days to hear how many eggs/embryos made it and I was not called on those specific days.
6
Doctor
Mary Wood Molo
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Center for Reproductive Care
Chicago
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 39 - 40
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Wood Molo from the beginning to end was always kind, look in my eyes, explained things well, answered questions, and even once when I visited with my young daughter, Dr Molo offered toys to play with...After running multiple tests, we found there was a polyp that was blocking my uterus and I needed a hysteroscopy. My progesterone levels were low, so I had to take that vaginally daily. I also was put on baby aspirin and metformin. Nursing Staff
I eventually was able to get on a payment plan for my surgery [at Center for Reproductive Care]. Although the nurses were kind, there were times they would assume the patient knew what to do. When I asked am I doing an ultra sound? There was an explanation with exasperation. I know that the staff was seeing many patients in one day, and repeating yourself is exhausting, but each patient needs to things to be explained with peace.
How was your experience with Mary Wood Molo at Center for Reproductive Care?
Dr Molo was amazing. She was recommended by a friend and I would totally recommend her to others. Dr Molo gave me the confidence that we would figure out what was wrong and what was needed. I only wished I saw her more that's how much I loved interacting with her.
What's one piece of advice would you give a prospective patient of Mary Wood Molo at Center for Reproductive Care?
Don't be afraid to ask all the questions you have. Ask until you totally understand everything. If you need to speak with Dr Molo simply ask for an appt with her, she will make herself available.
During treatment, were you treated like a number or a human with Mary Wood Molo at Center for Reproductive Care?
Dr Wood Molo from the beginning to end was always kind, look in my eyes, explained things well, answered questions, and even once when I visited with my young daughter, Dr Molo offered toys to play with. :)
Describe the protocols Mary Wood Molo used in your cycles at Center for Reproductive Care and their degree of success.
After running multiple tests, we found there was a polyp that was blocking my uterus and I needed a hysteroscopy. My progesterone levels were low, so I had to take that vaginally daily. I also was put on baby aspirin and metformin.
Describe your experience with the nursing staff at Center for Reproductive Care.
Nursing staff was great. They sometimes would forget things they've communicated. So I would have to remind them what the other nurse said. But they're compassionate and kind and explained things well.
Describe your experience with Center for Reproductive Care.
STRENGTHS: They have a GREAT assessment in the beginning letting you know everything upfront. The questionnaire and insurance info and questions to ask my insurance was amazing. it was soooo helpful. They were very upfront about the cost of copay and if I missed an appointment etc. AREAS TO GROW/Weaknesses Because Dr Molo is separate from Rush - there was some confusion on the price of the surgery and Rush Hospital wanted a LARGE payment up front. This caused an emotional rollercoaster because we didn't have the amount needed to have the surgery. Thankfully my extended family pulled together to help me w my first payment to get the surgery. I eventually was able to get on a payment plan for my surgery. Although the nurses were kind, there were times they would assume the patient knew what to do. When I asked am I doing an ultra sound? There was an explanation with exasperation. I know that the staff was seeing many patients in one day, and repeating yourself is exhausting, but each patient needs to things to be explained with peace.
Describe the costs associated with your care under Mary Wood Molo at Center for Reproductive Care.
Copays every visit, parking, Surgery,
What specific things went wrong at Center for Reproductive Care?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Center for Reproductive Care.
I had to remind staff to call in my medication for the pharmacy
10
Doctor
Mary Wood Molo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Reproductive Care
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 44 - 45
1 IVF
PCOS
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We did multiple medicated cycles (with all of the same injectivle medications as IVF) in 2017, because my insurance does not cover ART. She [Dr. Mary Wood Molo] is amazing at strategizing around insurance parameters. When we were ready to try a self-pay IVF cycle, she already knew how I respond to the injections and was able to start me out on pretty high doses, based on that info. We did a Lupron/follistim/menapur cycle with hcg trigger/boosters, prednisone, PIO around and after retrieval/transfer. Because of my age, we transferred all 3 embryos on Day 3. It didn’t work, but she made me feel soooo hopeful at our post-cycle consultation and we are doing some other insurance-covered things now before deciding if we’ll do another self-pay IVF cycle.
As already stated, the clinic [Rush University] is smaller than others in the area. In my opinion, I see that as a strength. Some people may find it to be a weakness because they don’t have a portal and are not open on the weekends. However, I am willing to give up those two things in order to feel like I am with a team that makes me feel that they are really, truly going through this thing with us and are emotionally invested in our story. Oh and that’s not even mentioning how amazingly knowledgeable the doctor is! Seriously, when you sit down with her and hear her explain things to you, you feel like you’re in the hands of the best! And you are!
How was your experience with Mary Wood Molo at Center for Reproductive Care?
She is amazing. Words can not express how grateful I am to have her in my corner, to have her at the steering wheel. I trust her completely and can’t say enough good words about how knowledgeable and compassionate this woman is. I adore her and would never want to do this with anyone else. Even if it never works, I will forever be grateful for her.
What's one piece of advice would you give a prospective patient of Mary Wood Molo at Center for Reproductive Care?
It’s a smaller clinic and they are not open on the weekends. So be prepared to work around the weekends for monitoring. But they have early morning monitoring appointments and I never felt that the no-weekend thing was ever a problem (they are very good at the planning part). Any major procedures will happen on whatever day it needs to happen. Dr. Wood-Molo and the embryologist came in on a Sunday morning just for us when the transfer fell that way. So, the no-weekends thing can seem like a bad thing on the surface, in light of other clinics’ practices, but it really was a non-issue. Also, they don’t have a portal like other places in the area, so you get old fashioned phone calls for your results. But, honestly, a portal is just not anywhere near as important as the expertise and approach of this amazing doctor!! I’m fine with old-fashioned phone calls when I feel I’m in the hands of the exact right person! Those are the only two complaints I could imagine anyone having about this clinic, compared with others in the Chicagoland area, and they are truly non-issues!
During treatment, were you treated like a number or a human with Mary Wood Molo at Center for Reproductive Care?
She is absolutely amazing. This is such a hard process to go through and she always makes me feel like she is going through it WITH us. I trust her completely. Even if this never “works”, I will always be grateful that it was her that we did it with.
Describe the protocols Mary Wood Molo used in your cycles at Center for Reproductive Care and their degree of success.
We did multiple medicated cycles (with all of the same injectivle medications as IVF) in 2017, because my insurance does not cover ART. She is amazing at strategizing around insurance parameters. When we were ready to try a self-pay IVF cycle, she already knew how I respond to the injections and was able to start me out on pretty high doses, based on that info. We did a Lupron/follistim/menapur cycle with hcg trigger/boosters, prednisone, PIO around and after retrieval/transfer. Because of my age, we transferred all 3 embryos on Day 3. It didn’t work, but she made me feel soooo hopeful at our post-cycle consultation and we are doing some other insurance-covered things now before deciding if we’ll do another self-pay IVF cycle.
Describe your experience with the nursing staff at Center for Reproductive Care.
It’s a smaller clinic than the other ones in the area, so even though I didn’t see the same nurse every time, I got to know all of them well and really feel that they all know my case very well. So I always feel like I’m in good hands no matter which nurse walks in that day.
Describe your experience with Center for Reproductive Care.
As already stated, the clinic is smaller than others in the area. In my opinion, I see that as a strength. Some people may find it to be a weakness because they don’t have a portal and are not open on the weekends. However, I am willing to give up those two things in order to feel like I am with a team that makes me feel that they are really, truly going through this thing with us and are emotionally invested in our story. Oh and that’s not even mentioning how amazingly knowledgeable the doctor is! Seriously, when you sit down with her and hear her explain things to you, you feel like you’re in the hands of the best! And you are!
Describe the costs associated with your care under Mary Wood Molo at Center for Reproductive Care.
Most of the treatment has been covered by insurance, even though I went in thinking that my insurance would not cover anything related to infertility. She is amazing at getting creative to work within the (surprisingly wider than expected) parameters of my insurance coverage. It turns out, even the shots were covered when we were doing timed intercourse cycles vs IVF. However, once we decided to pull the proverbial trigger on the full IVF protocol, we were completely self-pay. Although, my insurance did still surprise me by covering a few of the labs and all of the anesthesia for the retrieval. But overall, because of the high doses of meds I was on (due to my age, weight and pcos), the overall cost was 20k+. That’s including everything. It may have been a little lower under another clinic, but I wouldn’t change her for anything.
Describe Mary Wood Molo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Care.
We transferred multiple because of my age and I am happy with that decision. She was very clear about the risks and empowered us to make the final decision.
What specific things went wrong at Center for Reproductive Care?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Center for Reproductive Care.
It only happened once and it was rectified immediately.
10
Doctor
Mary Wood Molo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Reproductive Care
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
9
NPS
10
Age 44 - 45
2 IVF
Tubal Blockage
Black or African-American
Income $50K - $99K
Teacher
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr.Wood Molo was very informative during the process. She was also very enthusiastic and personable. She was the first and only doctor I had for infertility and I was unsure of it working. Even though she told me the grim statistics, she still did everything she could to help me have a baby. She was also very comforting when I expressed other challenges that were happening at that time...Doctor Wood Molo was so positive, I eventually became cautiously optimistic...
Initially the nurses [at Center for Reproductive Care] spoke to me as if they assumed I had been through the ivf process plenty of times. When I asked them to explain things that I didn't understand they explained them without hesitation...On 2 occasions one of the nurses called me to tell me next steps, but did not have my chart in front of her when she called and was not able to answer my questions. She also gave me old information...
How was your experience with Mary Wood Molo at Center for Reproductive Care?
Dr. Wood Molo's strengths are her positive attitude. She is very personable and is a good communicator. She is also very knowledgeable about the IVF process. I didn't know what to expect, but I know I was not optimistic about this process working. Doctor Wood Molo was so positive, I eventually became cautiously optimistic.
What's one piece of advice would you give a prospective patient of Mary Wood Molo at Center for Reproductive Care?
Ask her what ever questions you have because she know what she is doing.
During treatment, were you treated like a number or a human with Mary Wood Molo at Center for Reproductive Care?
Dr.Wood Molo was very informative during the process. She was also very enthusiastic and personable. She was the first and only doctor I had for infertility and I was unsure of it working. Even though she told me the grim statistics, she still did everything she could to help me have a baby. She was also very comforting when I expressed other challenges that were happening at that time.
Describe your experience with Center for Reproductive Care.
Initially the nurses spoke to me as if they assumed I had been through the ivf process plenty of times. When I asked them to explain things that I didn't understand they explained them without hesitation. If you have questions about anything don't hesitate to ask.
What specific things went wrong at Center for Reproductive Care?
  • Provided conflicting information
Describe the specific things that went wrong at Center for Reproductive Care.
On 2 occasions one of the nurses called me to tell me next steps, but did not have my chart in front of her when she called and was not able to answer my questions. She also gave me old information.
9
Doctor
Mary Wood Molo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Reproductive Care
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2020, 12 Eggs Frozen
NPS
10
NPS
10
Age 36
2 Egg Freezing
Income $50K - $99K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
My experience with Mary Wood Molo was the best. She was extremely helpful and broke down the entire egg preservation process. She was available anytime I had questions or concerns. Appointment flexibility was key for me since I work full time. Being able to come in before work at 8am made this entire process a lot easier and less stressful...made this process seamless and treated me with respect and compassion.
The clinic [at Center for Reproductive Care] was very professional. Appointments were easy to make without long wait times and the staff was very pleasant every morning I came into the office. I was literally in and out for blood work and ultrasounds within 30 minutes...Antoinette was an absolute blessing. She made me feel comfortable and made sure I understood how to administer the injections.
How was your experience with Mary Wood Molo at Center for Reproductive Care?
My experience with Mary Wood Molo was the best. She was extremely helpful and broke down the entire egg preservation process. She was available anytime I had questions or concerns. Appointment flexibility was key for me since I work full time. Being able to come in before work at 8am made this entire process a lot easier and less stressful.
What's one piece of advice would you give a prospective patient of Mary Wood Molo at Center for Reproductive Care?
Ask lots of questions if you don’t understand.
During treatment, were you treated like a number or a human with Mary Wood Molo at Center for Reproductive Care?
Mary Wood Molo and team made this process seamless and treated me with respect and compassion.
Describe the protocols Mary Wood Molo used in your cycles at Center for Reproductive Care and their degree of success.
I don’t remember
Describe your experience with your nurse at Center for Reproductive Care. (Assigned nurse: Antoinette )
Antoinette was an absolute blessing. She made me feel comfortable and made sure I understood how to administer the injections.
Describe your experience with Center for Reproductive Care.
The clinic was very professional. Appointments were easy to make without long wait times and the staff was very pleasant every morning I came into the office. I was literally in and out for blood work and ultrasounds within 30 minutes.
Describe the costs associated with your care under Mary Wood Molo at Center for Reproductive Care.
At least $3000 in out pocket expenses for 2 cycles of egg preservations
Describe Mary Wood Molo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Care.
N/A
10
Doctor
Mary Wood Molo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
2 of 5
10
Clinic
Center for Reproductive Care
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
10
NPS
10
Age 48 - 49
Poor Egg Quality
Latinx
Income $50K - $99K
2nd of 4 Docs
3 IUI With Other Docs
6 IVF With Other Docs
2 Egg Freezing With Other Docs
2 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
she [Dr. Mary Wood Molo] thought outside of the box , trying diff protocols . Each time she made sure to explain and adjust accordingly . She gave me a chance when 2 other doctors refused to try with my own eggs. She is genuine beautiful woman and doctor...She gave higher stim to try to yield more eggs...She gave me a chance to try with my own eggs since I was since able to produce
Calling [the Center for Reproductive Care] was a challenge you would not get thru at all they would typically call next day it was frustrating at first but once you got used to it it was fine . Parking is also a factor . If you are used to downtown life then it is not an issue. Overall great service...[nursing staff is] highly efficient...[Dr. Mary Wood Molo] She gave me a chance to try with my own eggs since I was since able to produce
How was your experience with Mary Wood Molo at Center for Reproductive Care?
she thought outside of the box , trying diff protocols . Each time she made sure to explain and adjust accordingly . She gave me a chance when 2 other doctors refused to try with my own eggs. She is genuine beautiful woman and doctor.
What's one piece of advice would you give a prospective patient of Mary Wood Molo at Center for Reproductive Care?
She thinks outside of the box so if you are not ready for trying new things
During treatment, were you treated like a number or a human with Mary Wood Molo at Center for Reproductive Care?
She gave me a chance to try with my own eggs since I was since able to produce
Describe the protocols Mary Wood Molo used in your cycles at Center for Reproductive Care and their degree of success.
She gave higher stim to try to yield more eggs
Describe your experience with the nursing staff at Center for Reproductive Care.
highly efficient
Describe your experience with Center for Reproductive Care.
Calling was a challenge you would not get thru at all they would typically call next day it was frustrating at first but once you got used to it it was fine . Parking is also a factor . If you are used to downtown life then it is not an issue. Overall great service .
10
Doctor
Mary Wood Molo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Reproductive Care
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
European
Income $200K - $499K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Wood Molo is straight forward with the plan and she has a very creative mind. She knows that every patient has their own situation and comes up with a plan based on individual needs. She includes the patient and the couple’s wishes when reevaluating the plan, yet she is straightforward what is best for the situation. I really felt she was empathetic and she whole-heartedly was invested in us getting pregnant, which she helped us do.
Everybody is just wonderful at the Center for Reproductive Care. Lily does the blood draws and she is so sweet, Amy does ultrasounds and makes you comfortable, Renee is the nurse and answers all the questions, and Dr. Wood Molo is the mastermind. From the girls that answer the phones to Dr. Wood Molo herself and everyone else in between they are all wonderful people and you are in such good hands!
How was your experience with Mary Wood Molo at Center for Reproductive Care?
Dr. Wood Molo has a way about her and she breaks down the information into a really simple matter. I appreciated that she gives you all the steps from the beginning, which kept me from being overwhelmed and made me feel like there was a strong plan. The plan wasn’t completely smooth but she is so creative and finds ways to navigate around obstacles, which kept us focused. I never left confused and in fact, after every time I left, I felt very confident in the different options presented. When my husband and I were having a difficult time making decisions we would make an appointment with her and she would explain the pros and cons of every option again and again. She took our input into account as well when helping us make the right decision that was best for us. IVF can be very overwhelming and after every visit with Dr. Wood Molo we felt very at ease and that we were in great hands. We trusted her guidance every step of the way and she led us in the right direction and we are so excited to be pregnant!
What's one piece of advice would you give a prospective patient of Mary Wood Molo at Center for Reproductive Care?
Trust her. Dr. Wood Molo will treat you as her own and make you feel at ease. Be honest with her because she will take your opinion seriously in creating a plan that best fits your situation.
During treatment, were you treated like a number or a human with Mary Wood Molo at Center for Reproductive Care?
Dr. Wood Molo is straight forward with the plan and she has a very creative mind. She knows that every patient has their own situation and comes up with a plan based on individual needs. She includes the patient and the couple’s wishes when reevaluating the plan, yet she is straightforward what is best for the situation. I really felt she was empathetic and she whole-heartedly was invested in us getting pregnant, which she helped us do. Her entire staff is friendly, helpful, supportive, and always available. I never felt rushed and I always felt valued as their patient.
Describe the protocols Mary Wood Molo used in your cycles at Center for Reproductive Care and their degree of success.
IVF Egg Retrieval Embryo biopsies
Describe your experience with your nurse at Center for Reproductive Care. (Assigned nurse: Renee)
Renee was always available to answer questions, whether it was about administering medicine after hours or an appointment summary right after ultrasound and labs. Renee got to know us as a couple and was a major support system throughout the process.
Describe your experience with Center for Reproductive Care.
Everybody is just wonderful at the Center for Reproductive Care. Lily does the blood draws and she is so sweet, Amy does ultrasounds and makes you comfortable, Renee is the nurse and answers all the questions, and Dr. Wood Molo is the mastermind. From the girls that answer the phones to Dr. Wood Molo herself and everyone else in between they are all wonderful people and you are in such good hands!
Describe the costs associated with your care under Mary Wood Molo at Center for Reproductive Care.
I would pay a small fee for every visit or after every couple. I just left my card on file and they would call me and tell me what I owed and they automatically ran my card. It was between $15-$50, every now and then. The only major costs I had were after the egg retrieval and for the embryo storage fees. These were not payments directly for the CRC but rather for Rush University Medical Center.
Describe Mary Wood Molo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Care.
No comments
10
Doctor
Mary Wood Molo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Reproductive Care
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2020, Successful
NPS
10
NPS
10
Age 29 - 34
8 IUI
1 IVF
Endometriosis
European
Income $200K - $499K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Wood Molo was kind, nurturing and straight forward. I trusted that she knew what she was doing even if it took longer than I would’ve liked. I was not ready to move on to IVF and she was patient with me until I was ready...[we did] Multiple IUIs without success but once we moved on to IVF, after one failed transfer she recommended the Endometrial Function Test and I was put on antibiotics and Lupron to calm my body’s inflammation down
[the Center for Reproductive Care] Nurses were great. No problems answering my questions or clarifying protocols...I needed early morning apts to get to work on time. I had no issues getting in at 6:30-7am...Insurance is a pain and they do their best to stay on top of it but I sometimes had cycles delayed or cancelled when trying to figure it out. They were very good at communication about issues and worked with me to resolve the issues instead of making me hound my insurance company alone.
How was your experience with Mary Wood Molo at Center for Reproductive Care?
Dr. Wood Molo was kind, nurturing and straight forward. I trusted that she knew what she was doing even if it took longer than I would’ve liked. I was not ready to move on to IVF and she was patient with me until I was ready.
What's one piece of advice would you give a prospective patient of Mary Wood Molo at Center for Reproductive Care?
Ask questions, be your own advocate.
During treatment, were you treated like a number or a human with Mary Wood Molo at Center for Reproductive Care?
Everyone in the office knew my name and my history. I felt like part of a family there.
Describe the protocols Mary Wood Molo used in your cycles at Center for Reproductive Care and their degree of success.
Multiple IUIs without success but once we moved on to IVF, after one failed transfer she recommended the Endometrial Function Test and I was put on antibiotics and Lupron to calm my body’s inflammation down. My next transfer took.
Describe your experience with the nursing staff at Center for Reproductive Care.
Nurses were great. No problems answering my questions or clarifying protocols. Sometimes had to call after hours if something wasn’t resolved during the business day but overall my experience was positive. I was treated like family there
Describe your experience with Center for Reproductive Care.
Insurance is a pain and they do their best to stay on top of it but I sometimes had cycles delayed or cancelled when trying to figure it out. They were very good at communication about issues and worked with me to resolve the issues instead of making me hound my insurance company alone.
Describe your experience with your monitoring appointments at Center for Reproductive Care.
I needed early morning apts to get to work on time. I had no issues getting in at 6:30-7am
Describe the costs associated with your care under Mary Wood Molo at Center for Reproductive Care.
$20,000+ with insurance (deductibles, co insurance) and uncovered meds
What specific things went wrong at Center for Reproductive Care?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at Center for Reproductive Care.
Sometimes meds wouldn’t get called in to the pharmacy but was easily resolved with a phone call. Occasionally had conflicting info on next steps
10
Doctor
Mary Wood Molo
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Reproductive Care
Chicago
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 29
Recurrent Pregnancy Loss
European
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Mary Wood Molo made me feel like she truly cared about me and my situation. She would even ask how my husband was doing. You can tell she’s very dedicated to her patients...She made a clear treatment path and made sure I was comfortable the whole time. I knew that I could trust her and she got me through the first 12 weeks of my pregnancy.
The [Center for Reproductive Care] clinic always was efficient. I never had to wait long for my appointments. Everything was ran smoothly. It was very easy to get in contact with the doctor or nurses via phone call. Communication was always good...The nursing staff was extremely helpful and comforting...Dr Mary Wood Molo was the exact doctor I needed when dealing with recurrent pregnancy loss. She was compassionate and truly cared about my situation
How was your experience with Mary Wood Molo at Center for Reproductive Care?
Dr Mary Wood Molo was the exact doctor I needed when dealing with recurrent pregnancy loss. She was compassionate and truly cared about my situation. She made a clear treatment path and made sure I was comfortable the whole time. I knew that I could trust her and she got me through the first 12 weeks of my pregnancy.
What's one piece of advice would you give a prospective patient of Mary Wood Molo at Center for Reproductive Care?
Trust the process.
During treatment, were you treated like a number or a human with Mary Wood Molo at Center for Reproductive Care?
Dr. Mary Wood Molo made me feel like she truly cared about me and my situation. She would even ask how my husband was doing. You can tell she’s very dedicated to her patients.
Describe your experience with the nursing staff at Center for Reproductive Care.
The nursing staff was extremely helpful and comforting.
Describe your experience with Center for Reproductive Care.
The clinic always was efficient. I never had to wait long for my appointments. Everything was ran smoothly. It was very easy to get in contact with the doctor or nurses via phone call. Communication was always good.
10
Doctor
Mary Wood Molo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Reproductive Care
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 29
1 IVF
PCOS
European
Income $100K - $199K
Doctor
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We did a single embryo transfer that resulted in a biochemical pregnancy and then later transferred two embryos that resulted in my current pregnancy...She [Dr. Molo] is very personable and makes you feel like a part of the family...I did an ivf cycle with her using menopur and follistim and retrieved 23 good eggs that resulted in 22 embryos..
Sometimes hard to get parking and get through hospital building. Also have to pay for parking every visit which is kind of annoying since during cycles you have to go to the office 2 or 3 times a week but otherwise it is definitely worth it...They [Center for Reproductive Care nurses] always call the same day with results and usually call back the same day after leaving a message. They all seem to have a lot of experience and like their job
How was your experience with Mary Wood Molo at Center for Reproductive Care?
Dr woodmolo is very friendly and caring but she is also very honest and straight to the point which I like. I failed multiple treatments with a different fertility doctor and after coming to dr woodmolo I am currently 18 weeks pregnant and everything is going well!
What's one piece of advice would you give a prospective patient of Mary Wood Molo at Center for Reproductive Care?
Do not waste your time with other doctors, go see dr wood molo!
During treatment, were you treated like a number or a human with Mary Wood Molo at Center for Reproductive Care?
She is very personable and makes you feel like a part of the family
Describe the protocols Mary Wood Molo used in your cycles at Center for Reproductive Care and their degree of success.
I did an ivf cycle with her using menopur and follistim and retrieved 23 good eggs that resulted in 22 embryos
Describe your experience with the nursing staff at Center for Reproductive Care.
They always call the same day with results and usually call back the same day after leaving a message. They all seem to have a lot of experience and like their job
Describe your experience with Center for Reproductive Care.
Sometimes hard to get parking and get through hospital building. Also have to pay for parking every visit which is kind of annoying since during cycles you have to go to the office 2 or 3 times a week but otherwise it is definitely worth it
Describe the costs associated with your care under Mary Wood Molo at Center for Reproductive Care.
My insurance has a deductible of 700. Afterwards I did not pay anything except the genetic testing which is optional and not covered by insurance. $300 an embryo
Describe Mary Wood Molo's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Care.
We did a single embryo transfer that resulted in a biochemical pregnancy and then later transferred two embryos that resulted in my current pregnancy
10
Doctor
Mary Wood Molo
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Reproductive Care
Chicago
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5