Center for Reproductive Health - Spokane
Available Resources
Genetic counseling
Acupuncture
Mental health counseling
Nutrition counseling
is not offered
is not offered
Administration of shots
Coordinating at-home nursing
is not offered
is not offered
Selling medication
is not offered
is not offered
Providing backup medication
Spokane
508 W. 6th Avenue
Spokane, WA 99204
(509) 462-7070
20 assessments
10
10
Age
26 - 27
Treated
2018 - 2019
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
10
10
The doctor [Edwin Robins] was very detailed in discussing with me my particular situation. He looked at all aspects of my case and directed me in the best path for me. He also would remember me during different consultations and appointments. ... He was definitely very realistic and blunt in regards to what I could expect, but that is something that I very much appreciated. He was almost always on time and very efficient.
The monitoring appointments were first thing in the morning. ... They were very efficient about making sure each individual was seen. ... The clinic [Center for Frepro Endo & Fert] was very clean and well organized. It was a very warm environment and everyone was very concerned with each individual patient. I liked how they had cycles set up.
Age
26 - 27
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
10
10
How was your experience with Edwin Robins at Center for Reproductive Health - Spokane?
The doctor did not have the best "bed side manner". He was definitely very realistic and blunt in regards to what I could expect, but that is something that I very much appreciated. He was almost always on time and very efficient.
What's one piece of advice would you give a prospective patient of Edwin Robins at Center for Reproductive Health - Spokane?
Doctor Robins isn't "warm and feel-y", but he does a great job and gets the job done well.
During treatment, were you treated like a number or a human with Edwin Robins at Center for Reproductive Health - Spokane?
The doctor was very detailed in discussing with me my particular situation. He looked at all aspects of my case and directed me in the best path for me. He also would remember me during different consultations and appointments.
Describe the protocols Edwin Robins used in your cycles at Center for Reproductive Health - Spokane and their degree of success.
I had a very typical IUI cycle and and a very typical IVF cycle.
Describe your experience with your nurse at Center for Reproductive Health - Spokane. (Assigned nurse: Miranda )
The nursing staff, and my nurse in particular, were absolutely amazing. They are so kind and thoughtful. They were absolutely focused on me and how I was doing. They made sure that I was always comfortable and were very compassionate in the face of bad news.
Describe your experience with Center for Reproductive Health - Spokane.
The clinic was very clean and well organized. It was a very warm environment and everyone was very concerned with each individual patient. I liked how they had cycles set up. I knew what to expect each time I went in to an appointment and they made sure that I had access to whatever I needed, whether that be my nurse, the doctor, or the financial coordinators.
Describe your experience with your monitoring appointments at Center for Reproductive Health - Spokane.
The monitoring appointments were first thing in the morning. This actually worked incredibly well for me as I lived approximately 1.5 hours away from my clinic. They were very efficient about making sure each individual was seen.
Describe the costs associated with your care under Edwin Robins at Center for Reproductive Health - Spokane.
I had 3 IUIs which were about $1700 a piece. I am not sure if this included medication or not. The entire IVF cycle was approximately $25 including medications and chromosome testing. I will be going through another frozen embryo cycle later this year which will be about $4300 including medications.
Describe Edwin Robins's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Health - Spokane.
The doctor would only transfer one embryo.
- Read less
5
7
Age
36 - 37
Treated
2018 - 2019
Success with this Doc
?
Treatment
1 IVF, Egg Freezing
Diagnosis
Male Factor
5
7
Dr. Robbins performed every ultrasound and every procedure. However his communication was often nil. He would rush through some ultrasounds without saying anything to me except that someone would call later. My transfer did not go smoothly and they had to start all bbn over with a new catheter and that was very unnerving. ... I believe he is a very skilled doctor but expect communication to be lacking so make sure you ask questions.
The clinic [Ctr for Repro Endo and Fert] runs very efficiently, almost like a fertility clinic assembly line. When it comes to appointments they are very organized. However the financial coordinator left a lot out and seemed very unorganized. ... Communication regarding my possible fresh transfer was terrible. Things could have been handled much different. And overall cost ended up being much higher than we were originally quoted. ...
Age
36 - 37
Treated
2018 - 2019
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, Egg Freezing
Diagnosis
Male Factor
5
7
How was your experience with Edwin Robins at Center for Reproductive Health - Spokane?
Dr. Robbins performed every ultrasound and every procedure. However his communication was often nil. He would rush through some ultrasounds without saying anything to me except that someone would call later. My transfer did not go smoothly and they had to start all bbn over with a new catheter and that was very unnerving.
What's one piece of advice would you give a prospective patient of Edwin Robins at Center for Reproductive Health - Spokane?
I believe he is a very skilled doctor but expect communication to be lacking so make sure you ask questions.
During treatment, were you treated like a number or a human with Edwin Robins at Center for Reproductive Health - Spokane?
This clinic only batches patients and is not flexible at all when scheduling, something that was very difficult as I traveled quite far.
Describe the protocols Edwin Robins used in your cycles at Center for Reproductive Health - Spokane and their degree of success.
I had an AFC of 12 prior to starting treatment. I stimmed for 10 day with follistim and low dose hcg. We ended up with 15 eggs and I was very pleased. However only 2 made it to blast on day 6 and day 7. Dr. Robbins refused to do a fresh transfer although I had 5 still goin on day 5 and had prepped for transfer.
Describe your experience with your nurse at Center for Reproductive Health - Spokane. (Assigned nurse: Miranda)
My husband over heard the nurses talking during my egg retrieval that my choosing to do a fresh cycle would interfere with their christmas plans. I had several times shortly after that I could not get a hold of my nurse. There were several other staff members and nurses that I did find very nice and compassionate.
Describe your experience with Center for Reproductive Health - Spokane.
The clinic runs very efficiently, almost like a fertility clinic assembly line. When it comes to appointments they are very organized. However the financial coordinator left a lot out and seemed very unorganized.
Describe your experience with your monitoring appointments at Center for Reproductive Health - Spokane.
Well oiled machine but terribly inconvenient because I was traveling from over 4 hours away.
Describe the costs associated with your care under Edwin Robins at Center for Reproductive Health - Spokane.
Near 20,000, including comsultation, icsi, sperm freezing, monitoring and FET.
Describe Edwin Robins's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Health - Spokane.
He very strongly recommends eSET and won't discuss anything else.
What specific things went wrong at Center for Reproductive Health - Spokane?
- Failed to convey critical information
Describe the specific things that went wrong at Center for Reproductive Health - Spokane.
Communication regarding my possible fresh transfer was terrible. Things could have been handled much different. And overall cost ended up being much higher than we were originally quoted.
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8
9
Age
33 - 34
Treated
2018 - 2019
Success with this Doc
?
Treatment
1 IUI, 1 IVF
Diagnosis
Unexplained
8
9
As others have noted, he’s [Dr. Edwin Robins] not a hand holder and relies on his nursing staff, which is necessary given the volume he manages. I was very impressed at my initial appointment; he had reviewed pages of records and discussed multiple options.... I previously had unsuccessful medicated cycles and one unsuccessful IUI. We went straight to stimulation with follistim and retrieval. We opted for ICSI and genetic testing, with a FET about 6 weeks later, one embryo transferred. Results to be seen!
Everyone seems to be on the same team [at Ctr for Repro Endo & Fertility], with upbeat positive attitudes. They seem genuinely invested in your success. Billing was a bit of an issue, but they were always responsive to my questions and requests for information.... They [the nurses] keep this place running. My nurse was amazing, always available, supportive, and had so much more knowledge and information than I expected. I could not have done it without her.
Age
33 - 34
Treated
2018 - 2019
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Unexplained
8
9
How was your experience with Edwin Robins at Center for Reproductive Health - Spokane?
As others have noted, he’s not a hand holder and relies on his nursing staff, which is necessary given the volume he manages. I was very impressed at my initial appointment; he had reviewed pages of records and discussed multiple options. I felt very confident in his skills and training.
What's one piece of advice would you give a prospective patient of Edwin Robins at Center for Reproductive Health - Spokane?
Don’t be offended if he doesn’t speak to you during morning clinics. I was taken aback at first, but with 20 people in the waiting room, efficiency is key.
During treatment, were you treated like a number or a human with Edwin Robins at Center for Reproductive Health - Spokane?
I had very open communication with the nursing team. It’s easy to feel like a number during morning clinics but I always had a chance to have questions answered later in the day.
Describe the protocols Edwin Robins used in your cycles at Center for Reproductive Health - Spokane and their degree of success.
I previously had unsuccessful medicated cycles and one unsuccessful IUI. We went straight to stimulation with follistim and retrieval. We opted for ICSI and genetic testing, with a FET about 6 weeks later, one embryo transferred. Results to be seen!
Describe your experience with the nursing staff.
They keep this place running. My nurse was amazing, always available, supportive, and had so much more knowledge and information than I expected. I could not have done it without her.
Describe your experience with Center for Reproductive Health - Spokane.
Everyone seems to be on the same team, with upbeat positive attitudes. They seem genuinely invested in your success. Billing was a bit of an issue, but they were always responsive to my questions and requests for information.
Describe your experience with your monitoring appointments at Center for Reproductive Health - Spokane.
Efficient, but sometimes the ultrasounds didn’t start until after the scheduled time, which delayed the group. Overall a well oiled machine, especially with lab draws.
Describe the costs associated with your care under Edwin Robins at Center for Reproductive Health - Spokane.
20,000-30,000 including medications. We opted for the multi option
Describe Edwin Robins's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Health - Spokane.
His approach in our case was one embryo at a time given that we had already gone through genetic screening of the embryos.
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10
10
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Treatment
1 IVF
Diagnosis
—
10
10
Dr. Robins is a very caring and dedicated physician. He has a personal level of understanding the desire to have a family and all of the things his IVF patients are going through. His direct communication is clear and concise but not without feeling....Dr. Robins begins with birth control to regulate and control the cycle. used a follitropin and low dose HCG. The follitropin to stimulate the follicle growth and the low dose hcg to help with egg maturity. He monitors follicle growth very closely which is nice because it gives more opportunities for adjustments to be made if needed.
The clinics [Center for Reproductive Endo & Fertility] demonstrates a caring nature and a clear desire to help their patients. If there were one thing I felt would have eased my experience and nerves it would be a sit down with Dr. Robins after the stim meds began. I know this would be difficult as it is a very busy time but it is also a very stressful time and as wonderful as the nurse coordinator is I still felt a little time with Dr. Robins would have alleviated many questions and concerns.
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
—
10
10
How was your experience with Edwin Robins at Center for Reproductive Health - Spokane?
Dr. Robins is a very caring and dedicated physician. He has a personal level of understanding the desire to have a family and all of the things his IVF patients are going through. His direct communication is clear and concise but not without feeling. I really appreciated the calming demeanor he had with each procedure I had. Having my first IVF experience there were many things that made me anxious and nervous. Dr. Robins was amazing at taking the time to explain things before they happened and showing compassion when he knew things were uncomfortable or painful. During a stressful time when a cyst presented before the IVF stim he knew I was nervous and even though he must have been pressed for time he took moments to come stand by my side and discuss what was going to happen and give me reassurance. Dr. Robins is a physician that can understand what his patients are going through on a level that most cannot, this is what sets him aside and makes him an amazing doctor.
What's one piece of advice would you give a prospective patient of Edwin Robins at Center for Reproductive Health - Spokane?
Always be upfront and ask all your questions. He and his staff are friendly and amazing at their jobs.
During treatment, were you treated like a number or a human with Edwin Robins at Center for Reproductive Health - Spokane?
Dr. Robins came to the waiting room to greet me and take me back to the office for the consultation. He was amazing through the whole process in sensing how I was feeling and asking. He always had a calm demeanor but was very straight forward with all information. His staff were also very friendly and remembered my name on each encounter.
Describe the protocols Edwin Robins used in your cycles at Center for Reproductive Health - Spokane and their degree of success.
Dr. Robins begins with birth control to regulate and control the cycle. used a follitropin and low dose HCG. The follitropin to stimulate the follicle growth and the low dose hcg to help with egg maturity. He monitors follicle growth very closely which is nice because it gives more opportunities for adjustments to be made if needed.
Describe your experience with your nurse at Center for Reproductive Health - Spokane. (Assigned nurse: Miranda )
The nurse coordinator I worked with was young but compassionate and knowledgeable. She was wonderful at following through and getting back to you on any questions.
Describe your experience with Center for Reproductive Health - Spokane.
The clinics demonstrates a caring nature and a clear desire to help their patients. If there were one thing I felt would have eased my experience and nerves it would be a sit down with Dr. Robins after the stim meds began. I know this would be difficult as it is a very busy time but it is also a very stressful time and as wonderful as the nurse coordinator is I still felt a little time with Dr. Robins would have alleviated many questions and concerns.
Describe your experience with your monitoring appointments at Center for Reproductive Health - Spokane.
The monitoring appointments were quick but with the friendly staff a pleasant experience. The nurse coordinator was happy to take the time to answer questions or calm nerves.
Describe the costs associated with your care under Edwin Robins at Center for Reproductive Health - Spokane.
Dr. Robins clinic was as affordable as most clinics. IVF is an expensive treatment due to all the medications and close monitoring it requires. Our first round was around $12,000.
Describe Edwin Robins's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Health - Spokane.
Dr. Robins has a wonderful success rate and will basically ask if you want multiple embryos transferred “do you want twins?”
- Read less
9
8
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
?
Treatment
3 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
PCOS, Unexplained
9
8
When meeting with Dr Robins one on one, he takes the time to discuss your situation in detail and answer questions....Dr Robins is very knowledgeable and does his research on the newest trends in fertility and brings that to his patients....Know he isn’t a warm and fuzzy doctor. However, he is knowledgeable...I trust that I’m in good hands and everything that should be watched is being handled correctly....All lab and ultrasound appointments you feel a bit like a number and do to recent nurse turnover, the personal connection is not there.
This clinic [Ctr for Repro Endo and Fertility- Spokane] has a tight schedule, but they do get you in and out for your labs and ultrasounds. Billing is handled very well and had very few issues....When I first came to the center, I had an amazing nurse. She recently left and they lost a couple good nurses in a short amount of time....there has been a significant drop off in their care and compassion....All lab and ultrasound appointments you feel a bit like a number and do to recent nurse turnover, the personal connection is not there.
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
PCOS, Unexplained
9
8
How was your experience with Edwin Robins at Center for Reproductive Health - Spokane?
Dr Robins is very knowledgeable and does his research on the newest trends in fertility and brings that to his patients. He is a tad socially awkward, but his nursing staff makes up for that. I trust that I’m in good hands and everything that should be watched is being handled correctly.
What's one piece of advice would you give a prospective patient of Edwin Robins at Center for Reproductive Health - Spokane?
Know he isn’t a warm and fuzzy doctor. However, he is knowledgeable and you are hiring him for one thing, to have a baby.
During treatment, were you treated like a number or a human with Edwin Robins at Center for Reproductive Health - Spokane?
When meeting with Dr Robins one on one, he takes the time to discuss your situation in detail and answer questions. All lab and ultrasound appointments you feel a bit like a number and do to recent nurse turnover, the personal connection is not there.
Describe your experience with your nurse at Center for Reproductive Health - Spokane. (Assigned nurse: Shelly )
When I first came to the center, I had an amazing nurse. She recently left and they lost a couple good nurses in a short amount of time. This was felt at the patient level and there has been a significant drop off in their care and compassion.
Describe your experience with Center for Reproductive Health - Spokane.
This clinic has a tight schedule, but they do get you in and out for your labs and ultrasounds. Billing is handled very well and had very few issues. I have complete trust in Dr Robins and his ability to help me grow my family.
Describe the costs associated with your care under Edwin Robins at Center for Reproductive Health - Spokane.
I was able to get assistance through my health insurance. However, we had a few medications that were prescribed and not covered. This cost roughly $2,000 out of pocket. We also paid for all genetic screening and chromosome testing which totaled $3,500
Describe Edwin Robins's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Health - Spokane.
Dr Robins has a high success rate for transfers and therefor recommends a single embryo transfer. This can be overroad by writing a letter stating you understand the high risks of a 2 embryo transfer.
What specific things went wrong at Center for Reproductive Health - Spokane?
- Failed to call in prescriptions to pharmacy
- Provided conflicting information
Describe the specific things that went wrong at Center for Reproductive Health - Spokane.
I needed a refill on a prescription and the nurse took over a week to process it and cost me an additional few hundred dollars out of pocket.
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0
0
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
No
Treatment
—
Diagnosis
Other
0
0
My experience with him [Dr. Robins] as an individual was fine. He explained things in detail and was direct....Dr. Robins is fine as a doctor but I wouldn't recommend his office at all. Communication and overload is a clear problem. He did explain our risks, or challenges and treatment steps. I appreciated his detailed explanations. He would be more successful if he took less clients and comminicated better with nurses and staff.
Besides the fact that we just received a bill 15 months after the exam, we also remember getting someone else's bill sent to our address. They [Ctr for Repro Endo and Fertility] were so unorganized.... Skilled nurses kept leaving and only newbies remained.... About $1000 for exams like Antral Follicle Count and baseline US and blood work. $3000 upfront for PGD probes to be completed which was reimbursed by insurance.
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
—
Diagnosis
Other
0
0
How was your experience with Edwin Robins at Center for Reproductive Health - Spokane?
Dr. Robins is fine as a doctor but I wouldn't recommend his office at all. Communication and overload is a clear problem. He did explain our risks, or challenges and treatment steps. I appreciated his detailed explanations. He would be more successful if he took less clients and comminicated better with nurses and staff.
What's one piece of advice would you give a prospective patient of Edwin Robins at Center for Reproductive Health - Spokane?
Be prepared to call often and wait for answers. Our nurses kept quitting!
During treatment, were you treated like a number or a human with Edwin Robins at Center for Reproductive Health - Spokane?
My experience with him as an individual was fine. He explained things in detail and was direct. However his staff was unresponsive, hard to reach, confused, disorganized and even dishonest. His operations made us feel like a number not him directly.
Describe the protocols Edwin Robins used in your cycles at Center for Reproductive Health - Spokane and their degree of success.
We planned ICSI with PGD
Describe your experience with your nurse at Center for Reproductive Health - Spokane. (Assigned nurse: LeAnn 1st, Karen 2nd, Summer 3rd)
I could really share a lot here! Our nurses kept quitting! First we had LeAnn who was wonderful and nice but obviously too busy. I had to call email and call again for answers. She was helpful though. Then she quit and we were assigned to Karen, WHO WAS AMAZING! I loved her. She was caring, understanding and helpful but also too busy. All communications at Robins' office are disjointed and delayed. THEN out of nowhere she quit! I called her on day 1 of my cycle and she "was no longer working here." My stomach dropped and they transferred me to our 3rd new nurse, Summer, who quit a week later too!!! This is when we decided to switch docs!! If they pass me around like a "hot-potato" and can't communicate then how can I trust them with my embryos! I couldn't.
Describe your experience with Center for Reproductive Health - Spokane.
Again, I think Dr.Robins is a skilled RE when it comes to knowledge and hard skills but I assume his soft skills are horrible. Bad leadership and communication with his staff seemed apparent. Skilled nurses kept leaving and only newbies remained. ALSO, we just got a bill this week from an exam in 2016 (15 months ago)!! We're shocked. Billing was the worst of all. I do not trust their financial coordinator.
Describe the costs associated with your care under Edwin Robins at Center for Reproductive Health - Spokane.
About $1000 for exams like Antral Follicle Count and baseline US and blood work.
$3000 upfront for PGD probes to be completed which was reimbursed by insurance.
Describe Edwin Robins's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Health - Spokane.
He HIGHLY suggested SET and explained risks associated with multiple embryo transfers. We were young so we agreed.
What specific things went wrong at Center for Reproductive Health - Spokane?
- Lost paperwork
- Failed to call with results
- Provided conflicting information
Describe the specific things that went wrong at Center for Reproductive Health - Spokane.
Besides the fact that we just received a bill 15 months after the exam, we also remember getting someone else's bill sent to our address. They were so unorganized. When I called to ask Lora if it was our bill with the wrong name or the wrong name/address on the bill, she confirmed it was someone else's bill and asked me to shred it. Are they sending my personal info to the wrong people too?
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10
10
Age
25 - 28
Treated
2013 - 2016
Success with this Doc
Yes
Treatment
5 IUI, 1 IVF
Diagnosis
Anovulation, PCOS, Tubal Blockage
10
10
Dr. Robins was a great Doctor. He was very thorough with his consultation process and got all the information from us that he needed before even taking with us. He was very knowledgeable of all things infertility which gave us great confidence in his recommendations as to our process. He was very straight forward but also sympathetic with us as well. His own personal experience has helped him to connect with us in an individual level.
I loved that they [Center for Reproductive Endo & Fertility] had a few discounted package programs available for multiple attempts if the first one failed. Freezing cost was a bit expensive but still reasonably appropriate with a great payment plan option. ... The waiting room was usually full and sometimes there was no where to wate and sit but the staff did there best to work with everyone.
Age
25 - 28
Treated
2013 - 2016
Success with this Doc
Yes
Race
Latino
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI, 1 IVF
Diagnosis
Anovulation, PCOS, Tubal Blockage
10
10
How was your experience with Edwin Robins at Center for Reproductive Health - Spokane?
Dr. Robins was a great Doctor. He was very thorough with his consultation process and got all the information from us that he needed before even taking with us. He was very knowledgeable of all things infertility which gave us great confidence in his recommendations as to our process. He was very straight forward but also sympathetic with us as well. His own personal experience has helped him to connect with us in an individual level.
What's one piece of advice would you give a prospective patient of Edwin Robins at Center for Reproductive Health - Spokane?
Go in this an open mind, heart and attitude. Help him to help you and be proactive in the experience to increase all your chances and possibilities.
During treatment, were you treated like a number or a human with Edwin Robins at Center for Reproductive Health - Spokane?
I felt as if Dr. Robins and his staff looked at me individually and always gave me all the answers I was looking to have answered specifically without feeling like it was a generalized answer.
Describe the protocols Edwin Robins used in your cycles at Center for Reproductive Health - Spokane and their degree of success.
I don’t exactly remember everything, but I remember doing 1 cycle of pills & injections with timed intercourse but only because I couldn’t manage to get into the clinic for an iui that cycle. I also did 5 IUIs with a combination of different pills and injection doses. I used provera, letrezole, follostim, low dose hcg , and ganrelix in several cycles with different dosages. I had no positive results so we moved to IVF after determina that I was not ovulating on my own due to my PCOS and hormone imbalance. I was able to have 33 eggs retrieved and 15 actually go on to day 3 embryos after icsi and only 4 viable embryos on day 5 in which I transferred two the first time and had a singleton birth and the other two embryos frozen the. Transfered when my first child 8 months. I then had the other two transferred and had twins born 11 weeks early. All my babies are happy and healthy despite the crazy journey thanks to Dr. Robins and his amazing staff!
Describe your experience with your nurse at Center for Reproductive Health - Spokane. (Assigned nurse: LeAnn )
The staff was amazing! My nurse was very compassionate and understanding of our situation and helped as best she could to keep us informed and up to date. The care coordinator was such a breathe of fresh air every time we came into the clinic and her smile and attitude was contagious. The nursing staff was so caring and kind and made us feel always very comfortable.
Describe your experience with Center for Reproductive Health - Spokane.
The location to the clinic in Spokane is clean and neat but up on the top floor of a regular building that throws you off a bit. The waiting room was usually full and sometimes there was no where to wate and sit but the staff did there best to work with everyone.
Describe your experience with your monitoring appointments at Center for Reproductive Health - Spokane.
I alsways tried to show up just as they opened so I could be one of the firsts ones in and out because of the traveling I had to do back and forth. It was pretty quick and they were very considerate with my needs.
Describe the costs associated with your care under Edwin Robins at Center for Reproductive Health - Spokane.
Unfortunately my insurance didn’t cover any of my treatment but the pricing was pretty reasonable to what others where charging. I loved that they had a few discounted package programs available for multiple attempts if the first one failed. Freezing cost was a bit expensive but still reasonably appropriate with a great payment plan option.
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7
7
Age
29 - 31
Treated
2014 - 2016
Success with this Doc
No
Treatment
3 IUI, 2 IVF
Diagnosis
Other
7
7
The first and second and third FET [with Dr. Robins] all resulted in pregnancy but I miscarried them and the 3rd FET was a blighted ovum...was not a man of many words. He was more clinical than personable. He was very professional and does all the ultrasounds himself. Which I thought was cool because he wanted to see for himself. I wouldn't say he was mean or uncaring but definitely not warm and fuzzy.
For labs and ultrasound it was a first come first serve thing at 7 AM so there were times you had to wait longer than others [at Center for Reproductive Endo & Fertility]...The staff was always super kind and caring and willing to give hugs when needed. They recognized and remembered me when I came in which was nice to know they knew who I was...The care coordinator was very kind and willing to answer all my questions when I called but many times I had a hard time getting a call back. Karen a nurse there gave the best hugs. She was always upbeat and willing to encourage me throughout the process. The staff was amazing at this clinic! Loved them all. Only complaint was not receiving timely call backs with lab work results.
Age
29 - 31
Treated
2014 - 2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1st of 4 Docs
Treatment
3 IUI, 2 IVF
Diagnosis
Other
7
7
How was your experience with Edwin Robins at Center for Reproductive Health - Spokane?
Dr Robin's was not a man of many words. He was more clinical than personable. He was very professional and does all the ultrasounds himself. Which I thought was cool because he wanted to see for himself. I wouldn't say he was mean or uncaring but definitely not warm and fuzzy.
What's one piece of advice would you give a prospective patient of Edwin Robins at Center for Reproductive Health - Spokane?
If you're looking for a kind caring doctor he's not the one for you, but if you want results he does knows what he's doing. Every transfer I got pregnant. Just miscarried every time.
During treatment, were you treated like a number or a human with Edwin Robins at Center for Reproductive Health - Spokane?
The staff was always super kind and caring and willing to give hugs when needed. They recognized and remembered me when I came in which was nice to know they knew who I was.
Describe the protocols Edwin Robins used in your cycles at Center for Reproductive Health - Spokane and their degree of success.
I used follistim I create eggs, Lupron to keep me from ovukating, estrogen pills to thicken lining, Progesterone in oil to sustain pregnanct, and ganirelix to prevent premature egg release and HCG to produce egg release
The first cycle and retrieval I only got 9 mature eggs which resulted in 3 embryos and the second cycle I got 22 eggs which resulted in 12 embryos. I overstimulated both cycles so had to freeze all both times.
For FET I used estrogen, progesterone in oil, doxycycline, medrol, and baby aspirin. The first and second and third FET all resulted in pregnancy but I miscarried them and the 3rd FET was a blighted ovum.
Describe your experience with your nurse at Center for Reproductive Health - Spokane. (Assigned nurse: LeeAnn)
The care coordinator was very kind and willing to answer all my questions when I called but many times I had a hard time getting a call back. Karen a nurse there gave the best hugs. She was always upbeat and willing to encourage me throughout the process. The staff was amazing at this clinic! Loved them all. Only complaint was not receiving timely call backs with lab work results.
Describe your experience with Center for Reproductive Health - Spokane.
They did not offer any loan options had to pay a up front. They offered a discount for 3 tries which I would recommend patients do. They were very professional, and it was nice seeing the doctor every time I went in for ultrasounds. They were great at education of procedures and medication as well. For labs and ultrasound it was a first come first serve thing at 7 AM so there were times you had to wait longer than others.
Describe the costs associated with your care under Edwin Robins at Center for Reproductive Health - Spokane.
For 3 tries it was approx $18,000
Meds for retrieval we're about $3000-$5000
Meds for FET were around $600
All monitoring labs and u/s were included in the price.
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10
10
Age
33 - 38
Treated
2011 - 2016
Success with this Doc
Yes
Treatment
5 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor, Uterine Fibroids
10
10
Dr. Robins is the best at what he does. He is matter of fact but well versed in fertility treatment. He cares about his patients and provided us with excellent care throughout. When we had some bleeding after discharge, he didn't hesitate in bringing us back to the clinic to check if everything was okay as we hadn't yet been seen by my OB. His care and reassurance was a gift in that scare...Dr. Robins knew us personally and our nurse became like a member of our family.
Morning monitoring [at CREF] was well organized and easy to get through...IUIs were around $500. Fresh transfer, including retrieval and meds, was around $15,000. Frozen transfer was around $5,000. Yearly cryo cost was around $500...LeAnn was compassionate and caring throughout our care to the point that when she was out the day of our pregnancy test due to the holiday she requested she be the one to call us with the news as she didn't want anyone else telling us regardless of the outcome.
Age
33 - 38
Treated
2011 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Endometriosis, Male Factor, Uterine Fibroids
10
10
How was your experience with Edwin Robins at Center for Reproductive Health - Spokane?
Dr. Robins is the best at what he does. He is matter of fact but well versed in fertility treatment. He cares about his patients and provided us with excellent care throughout. When we had some bleeding after discharge, he didn't hesitate in bringing us back to the clinic to check if everything was okay as we hadn't yet been seen by my OB. His care and reassurance was a gift in that scare.
What's one piece of advice would you give a prospective patient of Edwin Robins at Center for Reproductive Health - Spokane?
Know that he is a matter of fact doctor, but provides excellent care and follows your case throughout the process. He stays up on current advances in treatment to give his patients the best chance at success.
During treatment, were you treated like a number or a human with Edwin Robins at Center for Reproductive Health - Spokane?
Dr. Robins knew us personally and our nurse became like a member of our family. We cried both times we were discharged from the clinic pregnant because they had provided us with such great care.
Describe the protocols Edwin Robins used in your cycles at Center for Reproductive Health - Spokane and their degree of success.
We waited on our embryos until day six for transfer and freezing to give them a bit more time. These embryos resulted in two healthy pregnancies, though one ended in a still birth at full term due to a cord accident. we have one embryo left and we hope to return to the clinic for one last transfer as we would trust no one else with our care.
Describe your experience with your nurse at Center for Reproductive Health - Spokane. (Assigned nurse: LeAnn)
LeAnn was compassionate and caring throughout our care to the point that when she was out the day of our pregnancy test due to the holiday she requested she be the one to call us with the news as she didn't want anyone else telling us regardless of the outcome. She is an important person in our daughter's life and came to visit us after the still birth of our second daughter to check on us. We continue to stay in touch with her and are so grateful for her.
Describe your experience with your monitoring appointments at Center for Reproductive Health - Spokane.
Morning monitoring was well organized and easy to get through.
Describe the costs associated with your care under Edwin Robins at Center for Reproductive Health - Spokane.
IUIs were around $500. Fresh transfer, including retrieval and meds, was around $15,000. Frozen transfer was around $5,000. Yearly cryo cost was around $500.
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10
10
Age
28
Treated
2015
Success with this Doc
Yes
Treatment
4 Fertility Medications
Diagnosis
Other
10
10
First visit [with Dr. Edwin Robins] included a sit down office meeting, discussing family histories, treatments tried, outlining the direction of treatment we would receive. Second visit was a hysterogram procedure to ensure that my tubes were open. Third visit was for ultrasound to ensure that eggs were developing appropriately, and fourth visit was for our first ultrasound of our little one!!... is experienced, and I felt very assured in his knowledge and expertise.
I was treated with respect, empathy, and care [at Center for Reproductive Endo & Fertility]. My questions were always answered fully. I was recognized by support staff when they saw me...[The nurses were] Always compassionate and quick to answer any questions I may have. Delivered lab results with care and consideration. Always answered emailed or phone call questions quickly...Great location and atmosphere. Early morning labs so you don't miss work. They have beverages available every morning to help put you at ease. Full of compassionate and caring individuals. I have recommended this clinic to family members who also experienced good care. Be prepared to start getting quality care by a team of experienced professionals who want to make a difference!
Age
28
Treated
2015
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 Fertility Medications
Diagnosis
Other
10
10
How was your experience with Edwin Robins at Center for Reproductive Health - Spokane?
Dr. Robbins is experienced, and I felt very assured in his knowledge and expertise. He remained compassionate when it looked like our cycle was failed. He looks at the big picture of health. I did not experience any weaknesses from Dr. Robins in my treatments.
What's one piece of advice would you give a prospective patient of Edwin Robins at Center for Reproductive Health - Spokane?
Don't wait for more failed cycles from clomid/femara treatments prescribed by your OB. Schedule an appointment!
During treatment, were you treated like a number or a human with Edwin Robins at Center for Reproductive Health - Spokane?
I was treated with respect, empathy, and care. My questions were always answered fully. I was recognized by support staff when they saw me.
Describe the protocols Edwin Robins used in your cycles at Center for Reproductive Health - Spokane and their degree of success.
First visit included a sit down office meeting, discussing family histories, treatments tried, outlining the direction of treatment we would receive. Second visit was a hysterogram procedure to ensure that my tubes were open. Third visit was for ultrasound to ensure that eggs were developing appropriately, and fourth visit was for our first ultrasound of our little one!!
Describe your experience with your nurse at Center for Reproductive Health - Spokane. (Assigned nurse: LeAnn)
Always compassionate and quick to answer any questions I may have. Delivered lab results with care and consideration. Always answered emailed or phone call questions quickly.
Describe your experience with Center for Reproductive Health - Spokane.
Great location and atmosphere. Early morning labs so you don't miss work. They have beverages available every morning to help put you at ease. Full of compassionate and caring individuals. I have recommended this clinic to family members who also experienced good care. Be prepared to start getting quality care by a team of experienced professionals who want to make a difference!
Describe the costs associated with your care under Edwin Robins at Center for Reproductive Health - Spokane.
First appointment was $500, which our insurance did not cover. I don't recall further costs associated with my care. I believe insurance assisted after the initial appointment.
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Verified
This patient has provided documentation of treatment at this clinic.
10
10
Age
32 - 33
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
IUI, 1 IVF
Diagnosis
Male Factor, Unexplained
10
10
We had decided to do the chromosome test to increase our odds of the transfer working and he [Dr Robins] bluntly told us, "unless you want twins, I would only transfer one embryo." That was good to hear that he had a lot of confidence in our transfer working, and that he wasn't trying to crank out as many babies as possible! Truthfully, he seems like he knows what the heck he's doing, so I didn't care what his bedside manner was like....I just wanted to get pregnant. The fact that he has a great staff also makes his bedside manner less important to me. I would definitely recommend people go to Dr. Robins. I personally know about 5 couples who have had success with him as their doc! (I live in Montana where we don't have a lot of other options, but luckily, he seems to make it happen!)
Unfortunately the clinic [Center for Reproductive Endocrinology & Fertility] is three hours from where I live so that makes things a bit tricky. However, with Dr. Robins being one of the only fertility docs near my area I just made it work. They specifically help you through the process being long distance (I remember going through a powerpoint report of the process with Karen,) and she was available to answer my questions during that presentation. They also work closely with our local hospital to get the correct lab results they need. They have the process down pat accommodating for the distance.
Age
32 - 33
Treated
2014 - 2015
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 1 IVF
Diagnosis
Male Factor, Unexplained
10
10
How was your experience with Edwin Robins at Center for Reproductive Health - Spokane?
During our first meeting, Dr. Robins spoke for a long time to my husband and I about the process and the odds of a pregnancy happening. This was by far the most time I ever spent with him and in hindsight I am impressed at how long we were able to talk to him. He was always very calm and kind, but you could kind of tell he could do his job with his eyes closed, which isn't a bad thing in my opinion! His bedside manner isn't terrific (he isn't much of a hand holder,) but he gives you straight answers and I think is realistic about your chances. We had decided to do the chromosome test to increase our odds of the transfer working and he bluntly told us, "unless you want twins, I would only transfer one embryo." That was good to hear that he had a lot of confidence in our transfer working, and that he wasn't trying to crank out as many babies as possible! Truthfully, he seems like he knows what the heck he's doing, so I didn't care what his bedside manner was like....I just wanted to get pregnant. The fact that he has a great staff also makes his bedside manner less important to me. I would definitely recommend people go to Dr. Robins. I personally know about 5 couples who have had success with him as their doc! (I live in Montana where we don't have a lot of other options, but luckily, he seems to make it happen!)
What's one piece of advice would you give a prospective patient of Edwin Robins at Center for Reproductive Health - Spokane?
As someone else said, if you want hand holding and a very gentle bedside manner he probably isn't the doc for you. But if you can handle the facts of your situation and want to get pregnant then he's great.
During treatment, were you treated like a number or a human with Edwin Robins at Center for Reproductive Health - Spokane?
You have to be realistic in knowing that Dr. Robins' goal is to get as many women pregnant as possible so it's kind of a well oiled machine. With that said, I think they definitely have adequate staff to make sure you are greeted with a smile, and your questions are answered in a timely fashion. When you go to morning clinic it is not the time to ask questions, so there is kind of a "herd" environment, but they absolutely prep you for this. As I said, they also give you a dedicated nurse who dialogues with you throughout the whole process.
Describe the protocols Edwin Robins used in your cycles at Center for Reproductive Health - Spokane and their degree of success.
I originally started with two rounds of IUI (no hormones for me,) which were unsuccessful. Robins said our problem was simply the fertilization of the egg since I seemed fine and my husband had enough healthy sperm. The ICSI process eliminated that problem and we ended up with 6 embryos. We chose to do the chromosome test which delayed the transfer about two months and resulted in us using a frozen embryo for the transfer. The chromosome test showed 5/6 embryos were normal, and all were girls except one! Very fun to be able to know the gender, in my opinion. Because we knew the quality of the embryos Robins recommended one embryo for transfer to avoid having twins. It was a success and our baby was born in 2015. I still have four embryos stored with the clinic and will be going back for round two in early 2017. I have absolutely no concerns about going through the process again with his clinic.
Describe your experience with your nurse at Center for Reproductive Health - Spokane. (Assigned nurse: Christina and Karen)
The whole staff is great. They are very responsive to my questions, whether about money, drugs, or just the process. As was their on call nurse, who I used several times while administering the drugs to myself. I am the kind of person who really likes to know exactly what is happening and they were very patient with all of my questions. I'm not sure how many patients each nurse is assigned, but I never felt like I was being rushed off the phone, or that my questions were bothersome. It is a great nursing staff, for sure.
Describe your experience with Center for Reproductive Health - Spokane.
Unfortunately the clinic is three hours from where I live so that makes things a bit tricky. However, with Dr. Robins being one of the only fertility docs near my area I just made it work. They specifically help you through the process being long distance (I remember going through a powerpoint report of the process with Karen,) and she was available to answer my questions during that presentation. They also work closely with our local hospital to get the correct lab results they need. They have the process down pat accommodating for the distance.
Describe your experience with your monitoring appointments at Center for Reproductive Health - Spokane.
Monitoring was a well oiled machine. They tried to help with the long distance by having you do labs and some monitoring at your local hospital which was very helpful.
Describe the costs associated with your care under Edwin Robins at Center for Reproductive Health - Spokane.
Amazingly my company insurance paid for one round of IVF in our benefits. We did pay for the chromosome test, which was about $3k. I don't remember what total costs were but for baby #2 they have already given me an estimate on the embryo transfer costs and I'm anticipating between $4-5,000.
What specific things went wrong at Center for Reproductive Health - Spokane?
- Provided conflicting information
Describe the specific things that went wrong at Center for Reproductive Health - Spokane.
The clinic had sent a letter to my OB detailing the status of my embryos and they had the wrong number of embryos listed on the letter (they listed less than I knew I had.) This wasn't a huge deal, but was something I wanted corrected for my file. They sent an updated letter.
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9
10
Age
27
Treated
2013
Success with this Doc
No
Treatment
1 IVF
Diagnosis
—
9
10
Dr. Robins is straightforward into the point. He is very thorough in explaining processes and procedures. I wouldn’t say he’s a bubbly personality. But he always treated us with kindness and respect and I could tell he made the effort to make us feel comfortable to the best of his ability. I never felt as though his bedside manner was cold towards me or that he treated me like a number. My husband and I feel blessed to have worked with him, even though in the end pregnancy was not achieved.
One of the best things about this clinic [Center for Reproductive Endo & Fertility] I feel is how hands-on Dr. Robins is with each client. He did everything ultrasound and ran most of our tests... he has an incredible nursing staff and office staff. The one thing that bugged me about the whole process was that after we had paid tens of thousands of dollars, I had to pay to follow up appointments with him just to talk about how things went. I feel like after spending that much money and going through so much Heartache it would’ve been nice for him to just visit with us For us to not feel it was about the money.But I also understand that his time is valuable
Age
27
Treated
2013
Success with this Doc
No
Race
European, Latino, Other
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
—
9
10
How was your experience with Edwin Robins at Center for Reproductive Health - Spokane?
Dr. Robins is straightforward into the point. He is very thorough in explaining processes and procedures. I wouldn’t say he’s a bubbly personality. But he always treated us with kindness and respect and I could tell he made the effort to make us feel comfortable to the best of his ability. I never felt as though his bedside manner was cold towards me or that he treated me like a number. My husband and I feel blessed to have worked with him, even though in the end pregnancy was not achieved.
What's one piece of advice would you give a prospective patient of Edwin Robins at Center for Reproductive Health - Spokane?
Good vice I received from my OB/GYN in regards to Dr. Robins is to not expect warm fuzzies from him. Is nursing staff is incredible and they will make you feel warm and fuzzy. His job is to do everything he can to help you achieve pregnancy and become parents. And he is one of the best. It’s more important to have a doctor that is the best at what he does. Leave the emotion to the nurses.
During treatment, were you treated like a number or a human with Edwin Robins at Center for Reproductive Health - Spokane?
I wouldn’t consider Dr. Robins a warm and fuzzy personality. However, my husband and I could both tell he tried to make an effort, to the best of his ability, to make us feel comfortable and help us understand exactly what was going on. He didn’t sugarcoat anything, but he also had no intention of trying to be blunt or offensive. I was told his bedside manner was on the colder side before I ever went into see him. But my husband and I couldn’t have been happier with how he, his nurses, and his office staff treated us. I would rather have a doctor that is concerned about being his best and giving us his best and just trying to be our friends. And even though things didn’t result with the baby for us, I still can’t Speak more highly of our experience That’s Dr. Robin’s patients.
Describe your experience with your nurse at Center for Reproductive Health - Spokane. (Assigned nurse: Leanne)
There aren’t enough kind words that I could speak of to describe our nurse Leann. She was warm and compassionate, she was thorough and her explanation and always took her time when talking to us to make sure all of our questions were answered. Just the tone of her voice spoke prace To us throughout this process. She was absolutely in a corner and cheering us on. She made every phone call and greeted us so warmly every time we interacted with her. We could not have been more blessed to have her as our nurse throughout the process, especially when she had to deliver sad news to us.
Describe your experience with Center for Reproductive Health - Spokane.
One of the best things about this clinic I feel is how hands-on Dr. Robins is with each client. He did everything ultrasound and ran most of our tests and self. We met with him and his office before and after each cycle. I believe he is an incredible doctor I also know that he has an incredible nursing staff and office staff. The one thing that bugged me about the whole process was that after we had paid tens of thousands of dollars, I had to pay to follow up appointments with him just to talk about how things went. I feel like after spending that much money and going through so much Heartache it would’ve been nice for him to just visit with us For us to not feel it was about the money.But I also understand that his time is valuable
Describe your experience with your monitoring appointments at Center for Reproductive Health - Spokane.
These appointments were done first come first serve. I don’t feel like it was a Cattlecall. And I know that if I needed to get in earlier I just needed to get there earlier. They were early morning so I could go before work. It was easy and convenient. The appointment some selves weren’t that long, but Dr. Robins did every ultrasound so he could see exactly what was going on and be involved in the process. They did express that it wasn’t a time to chat and ask lots of questions, But to let him do the ultrasound and then we would receive a phone call to talk about how things went and what the results were and what to change meds and dosages to if needed.
Describe Edwin Robins's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Health - Spokane.
With each of our transfers we did two embryos. Dr. Robins made it clear that he was not a fan of doing more than two embryos. Because our experience did not end with the baby, I sometimes wonder if we should have done single transfers each time. That was an option that Dr. Robins was in favor of. However , he was supportive Us doing a two embryo transfer.
What specific things went wrong at Center for Reproductive Health - Spokane?
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at Center for Reproductive Health - Spokane.
The only hiccup we had was with our second transfer. We got a positive pregnancy result, however our levels were high enough. So the nurse who gave us the phone call, wasn’t our nurse, told us to wait and see if our labs would change over the weekend.When I talk to my nurse, who is out of town at the time, she knew that things weren’t going to work out based on my lab results and thought that having us wait gave us a full sense of hope. She expressed that she wish that Nurse had told us to wait and see what happens over the weekend. And she was right, we did not keep that pregnancy. This little hiccup is not something that I have hard feelings towards
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8
8
Age
34 - 35
Treated
2016 - 2017
Success with this Doc
No
Treatment
7 Fertility Medications
Diagnosis
Anovulation, Unexplained
8
8
Dr robins doesn’t have a great bed side personality. He doesn’t give the warm and fuzzies but he does give the facts which is a good alternative. The treatment plan is discussed with nursing staff rather than him so I can no rate this. I saw him once a cycle and that was for a sonogram.... Dr Robins does his own US’s and during those, I felt like I couldn’t ask questions and that he didn’t know any of my history. It felt like it would be if I had a new sonographer each visit, someone that didn’t know me.
Staff is wonderful [at Center for Reproductive Endo & Fertility], wait times can be long, seems to have a lot of turnover though. Doctor communicates with his staff then they call you. Might need additional appointments if you wish to see the doctor or speak with him.... I only did stimulated cycles. After 7 cycles I called it off myself because I was having the same negative outcome each time. With no new information or explanations from the doctor or staff. It was clomid, injectables then trigger.
Age
34 - 35
Treated
2016 - 2017
Success with this Doc
No
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
7 Fertility Medications
Diagnosis
Anovulation, Unexplained
8
8
How was your experience with Edwin Robins at Center for Reproductive Health - Spokane?
Dr robins doesn’t have a great bed side personality. He doesn’t give the warm and fuzzies but he does give the facts which is a good alternative. The treatment plan is discussed with nursing staff rather than him so I can no rate this. I saw him once a cycle and that was for a sonogram.
What's one piece of advice would you give a prospective patient of Edwin Robins at Center for Reproductive Health - Spokane?
Make sure you are available each visit from 7am-9 or 10am as it is first come first served and you could be waiting quite awhile to be seen.
During treatment, were you treated like a number or a human with Edwin Robins at Center for Reproductive Health - Spokane?
Dr Robins does his own US’s and during those, I felt like I couldn’t ask questions and that he didn’t know any of my history. It felt like it would be if I had a new sonographer each visit, someone that didn’t know me. The staff is what holds this office up, they are wonderful.
Describe the protocols Edwin Robins used in your cycles at Center for Reproductive Health - Spokane and their degree of success.
I only did stimulated cycles. After 7 cycles I called it off myself because I was having the same negative outcome each time. With no new information or explanations from the doctor or staff. It was clomid, injectables then trigger.
Describe your experience with your nurse at Center for Reproductive Health - Spokane. (Assigned nurse: No longer at office)
Wonderful. Returned calls timely gave results timely. Wonderful support staff
Describe your experience with Center for Reproductive Health - Spokane.
Staff is wonderful, wait times can be long, seems to have a lot of turnover though. Doctor communicates with his staff then they call you. Might need additional appointments if you wish to see the doctor or speak with him.
Describe the costs associated with your care under Edwin Robins at Center for Reproductive Health - Spokane.
Insurance covered labs and ultrasounds. I had to pay for medications out of pocket.
Describe Edwin Robins's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Health - Spokane.
Did not do an transfer
What specific things went wrong at Center for Reproductive Health - Spokane?
- Failed to call with results
Describe the specific things that went wrong at Center for Reproductive Health - Spokane.
Once I had to ask for lab results the following day because I did not receive a call.
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10
10
Age
30 - 31
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
1 Fertility Medications
Diagnosis
Male Factor, Other
10
10
To me, Dr. Robins' greatest attribute was that he was blunt. I don't want my fertility and what is happening sugar coated. He gave me the information I needed to prepare for all situations and make informed decisions... The greatest weakness was probably scheduling. It took two months to get the initial consultation
It took two months to get the initial consultation [at Center for Reproductive Endocrinology & Fertility], BUT once we got in things moved quite quickly. Also, after my miscarriage I was given quick appointments which helped me quickly become pregnant again which I was able to carry to term. [The nurses were] very personable, prompt, knowledgeable.
Age
30 - 31
Treated
2013 - 2014
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Male Factor, Other
10
10
How was your experience with Edwin Robins at Center for Reproductive Health - Spokane?
To me, Dr. Robins' greatest attribute was that he was blunt. I don't want my fertility and what is happening sugar coated. He gave me the information I needed to prepare for all situations and make informed decisions. This also gave be hope for being able to have a child while helping me understand the risks. The greatest weakness was probably scheduling. It took two months to get the initial consultation, BUT once we got in things moved quite quickly. Also, after my miscarriage I was given quick appointments which helped me quickly become pregnant again which I was able to carry to term.
What's one piece of advice would you give a prospective patient of Edwin Robins at Center for Reproductive Health - Spokane?
If you want a competent doctor who is going to lead you through your fertility journey while giving you all the information you need to make informed decisions, Dr. Robins is the doctor for you. If you want someone who is going to sugarcoat things, go elsewhere.
During treatment, were you treated like a number or a human with Edwin Robins at Center for Reproductive Health - Spokane?
Whenever I met with Dr. Robins he was very attentive to my fertility needs. He took the time to answer my questions and fully explain treatment options. While during morning clinic it was s bit more like a number, I understand getting 30 women through blood work and ultrasounds in 2 hours won't be as personal. After my miscarriage, Dr.Robins could not have been more sympathetic and caring. I trusted his opinion 100%.
Describe your experience with your nurse at Center for Reproductive Health - Spokane. (Assigned nurse: Christina Rose)
Very personable, prompt, knowledgeable.
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10
10
Age
31
Treated
2015
Success with this Doc
?
Treatment
4 IUI, IVF, Egg Freezing
Diagnosis
Unexplained
10
10
I felt he [Dr. Robbins] was very professional and had my best interest in mind when caring for me. He may not be very chatty but he answered all my questions when asked and was very approachable.
My nurse [at Center for Reproductive Health] always answered my emails very quickly and if I ever needed to call or contact her she was almost always available...There are a lot of women who come in for morning clinic at the same time. I knew this and they had prepared me for this.
Age
31
Treated
2015
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, IVF, Egg Freezing
Diagnosis
Unexplained
10
10
How was your experience with Edwin Robins at Center for Reproductive Health - Spokane?
I felt he was very professional and had my best interest in mind when caring for me. He may not be very chatty but he answered all my questions when asked and was very approachable.
What's one piece of advice would you give a prospective patient of Edwin Robins at Center for Reproductive Health - Spokane?
There are a lot of women that are in the same cycle as you but don't feel like just a number in a crowd. He kind of does crank out the patients but we're all in this together.
During treatment, were you treated like a number or a human with Edwin Robins at Center for Reproductive Health - Spokane?
I felt that I was never treated like a number but was treated with concern and respect. They listened to everything I had to say and answered all my questions.
Describe your experience with your nurse at Center for Reproductive Health - Spokane. (Assigned nurse: Destiny)
She always answered my emails very quickly and if I ever needed to call or contact her she was almost always available. She also seemed genuinely excited and happy with our good news or how well our process was going.
Describe your experience with your monitoring appointments at Center for Reproductive Health - Spokane.
There are a lot of women who come in for morning clinic at the same time. I knew this and they had prepared me for this. I didn't feel like we were being "herded like cattle" as some women said but knew that this is just how clinics work and was happy that this many women were able to be helped.
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7
8
Age
33 - 36
Treated
2014 - 2017
Success with this Doc
Yes
Treatment
4 IVF, 4 Egg Freezing, 4 Embryo Freezing
Diagnosis
Unexplained
7
8
Dr Robins is quick and all business, but he allowed us to pursue other options and tweak my cycles accordingly. He was open to new ideas that were definitely out of his comfort zone. I ended up having another reproductive immunologist oversea much of my treatment protocol and Dr Robins was open to collaboration... Be ok with quick morning clinic appts and not a warm, fuzzy doctor
It's [Center for Reproductive Endo and Fertility - Spokane] an in and out, cattle call type clinic. As long as you don't need warm and fuzzy, you'll do great. Plan on doing a lot of your own research and don't be afraid to ask questions and challenge protocols. Remember that every person is different and no one protocol is right for every single person.... Other than Karen, the staff is completely unorganized and slightly dysfunctional
Age
33 - 36
Treated
2014 - 2017
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Sales Representative
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IVF, 4 Egg Freezing, 4 Embryo Freezing
Diagnosis
Unexplained
7
8
How was your experience with Edwin Robins at Center for Reproductive Health - Spokane?
Dr Robins is quick and all business, but he allowed us to pursue other options and tweak my cycles accordingly. He was open to new ideas that were definitely out of his comfort zone. I ended up having another reproductive immunologist oversea much of my treatment protocol and Dr Robins was open to collaboration
What's one piece of advice would you give a prospective patient of Edwin Robins at Center for Reproductive Health - Spokane?
Be ok with quick morning clinic appts and not a warm, fuzzy doctor
During treatment, were you treated like a number or a human with Edwin Robins at Center for Reproductive Health - Spokane?
It's a cattle call during morning clinic
Describe your experience with your nurse at Center for Reproductive Health - Spokane. (Assigned nurse: Karen Weaver)
Other than Karen, the staff is completely unorganized and slightly dysfunctional
Describe your experience with Center for Reproductive Health - Spokane.
It's an in and out, cattle call type clinic. As long as you don't need warm and fuzzy, you'll do great. Plan on doing a lot of your own research and don't be afraid to ask questions and challenge protocols. Remember that every person is different and no one protocol is right for every single person.
Describe your experience with your monitoring appointments at Center for Reproductive Health - Spokane.
Cattle call during specific hours. There was absolutely no flexibility
What specific things went wrong at Center for Reproductive Health - Spokane?
- Failed to call in prescriptions to pharmacy
- Provided conflicting information
Describe the specific things that went wrong at Center for Reproductive Health - Spokane.
I had a nurse early on forget to call in my birth control to get my cycle on their schedule
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8
9
Age
34
Treated
2016
Success with this Doc
?
Treatment
12 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Tubal Blockage, Uterine Fibroids
8
9
...he [Dr. Robins] researched and read our file, knew what it felt like to be on our side of things, as he and his wife experienced it, which he shared...I think he is great. the first appointment he gave me hope, the second appointment he drew diagrams to explain things to us. and put it in terms we could understand...
...very friendly [at Center for Reproductive Endo & Fertility - Spokane]... makes you feel like you matter...they were great! like friends I wanted to call up and talk to...$$$$$$ but that's what to be expected going to a fertility clinic...
Age
34
Treated
2016
Success with this Doc
?
Race
Other, Prefer not to answer
Income
$0 - $49K
Occupation
Engineer
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
12 Fertility Medications
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Tubal Blockage, Uterine Fibroids
8
9
How was your experience with Edwin Robins at Center for Reproductive Health - Spokane?
I think he is great. the first appointment he gave me hope, the second appointment he drew diagrams to explain things to us. and put it in terms we could understand
What's one piece of advice would you give a prospective patient of Edwin Robins at Center for Reproductive Health - Spokane?
that there isn't any reason why I shouldn't believe that I could be pregnant.
During treatment, were you treated like a number or a human with Edwin Robins at Center for Reproductive Health - Spokane?
he researched and read our file, knew what it felt like to be on our side of things, as he and his wife experienced it, which he shared.
Describe your experience with your nurse at Center for Reproductive Health - Spokane. (Assigned nurse: Summer)
they were great! like friends I wanted to call up and talk to
Describe your experience with Center for Reproductive Health - Spokane.
very friendly. makes you feel like you matter
Describe the costs associated with your care under Edwin Robins at Center for Reproductive Health - Spokane.
$$$$$$ but that's what to be expected going to a fertility clinic
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10
10
Age
41 - 42
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
IUI, IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
10
Dr Robins took time to make sure that my husband and I understood the diagnosis. He was also very informative about our pregnancy chances with different infertility treatments.
Be prepared for an emotional journey. Dr. Robins and his staff [at the Center for Reproductive Endocrinology & Fertility] do their best to help you through it. They require a visit with a psychologist prior to transfer. I wish that I had been to see one sooner in my process. She was incredible. The team always welcome us by name. They checked in frequently by phone since I live about 2 hours away.
Age
41 - 42
Treated
2014 - 2015
Success with this Doc
Yes
Race
European, Native American
Income
$50K - $99K
Occupation
Professor
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
10
How was your experience with Edwin Robins at Center for Reproductive Health - Spokane?
Dr Robins took time to make sure that my husband and I understood the diagnosis. He was also very informative about our pregnancy chances with different infertility treatments.
What's one piece of advice would you give a prospective patient of Edwin Robins at Center for Reproductive Health - Spokane?
Be prepared for an emotional journey. Dr. Robins and his staff do their best to help you through it. They require a visit with a psychologist prior to transfer. I wish that I had been to see one sooner in my process. She was incredible.
During treatment, were you treated like a number or a human with Edwin Robins at Center for Reproductive Health - Spokane?
The team always welcome us by name. They checked in frequently by phone since I live about 2 hours away. They sent congratulations cards at important milestones during my pregnancy.
Describe your experience with your nurse at Center for Reproductive Health - Spokane. (Assigned nurse: Debbie)
Friendliness, team work, accuracy of information
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7
8
Age
26 - 27
Treated
2018 - 2019
Success with this Doc
?
Treatment
6 Fertility Medications
Diagnosis
Anovulation, Male Factor, PCOS
7
8
He [Dr. Edwin Robins] does not have a warm bedside manner. I feel he leaves the “human” side to his nurses, which is fine. I haven’t gone through actual treatment yet, and his personality is not a deterrent to my continuing with him...is intelligent, thorough, and explanatory. He is a bit odd and not overly warm. However, I trust him with this scary and tough experience. I was able to get answers from him I was not able to get elsewhere.
The staff [at Center for Reproductive Health] is amazing. Every nurse, financial coordinator, and receptionist were kind, welcoming, and compassionate...Consultation was a few hundred...It is in an office building and fairly private. It is relatively small and you have to go elsewhere for tests. It is nice, clean, and has a beautiful view. The staff is kind and helpful. Parking is a pain if you aren’t familiar with the area...He [Dr. Edwin Robins] does not have a warm bedside manner. I feel he leaves the “human” side to his nurses, which is fine. I haven’t gone through actual treatment yet, and his personality is not a deterrent to my continuing with him...is intelligent, thorough, and explanatory. He is a bit odd and not overly warm. However, I trust him with this scary and tough experience. I was able to get answers from him I was not able to get elsewhere.
Age
26 - 27
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 Fertility Medications
Diagnosis
Anovulation, Male Factor, PCOS
7
8
How was your experience with Edwin Robins at Center for Reproductive Health - Spokane?
Dr. Robins is intelligent, thorough, and explanatory. He is a bit odd and not overly warm. However, I trust him with this scary and tough experience. I was able to get answers from him I was not able to get elsewhere.
What's one piece of advice would you give a prospective patient of Edwin Robins at Center for Reproductive Health - Spokane?
I would suggest you go in to the appointment prepared for anything he might tell you. Know that although his personality is not that of a GP, he is successful and very good at what he does.
During treatment, were you treated like a number or a human with Edwin Robins at Center for Reproductive Health - Spokane?
He does not have a warm bedside manner. I feel he leaves the “human” side to his nurses, which is fine. I haven’t gone through actual treatment yet, and his personality is not a deterrent to my continuing with him.
Describe your experience with your nurse at Center for Reproductive Health - Spokane. (Assigned nurse: Miranda)
The staff is amazing. Every nurse, financial coordinator, and receptionist were kind, welcoming, and compassionate.
Describe your experience with Center for Reproductive Health - Spokane.
It is in an office building and fairly private. It is relatively small and you have to go elsewhere for tests. It is nice, clean, and has a beautiful view. The staff is kind and helpful. Parking is a pain if you aren’t familiar with the area.
Describe the costs associated with your care under Edwin Robins at Center for Reproductive Health - Spokane.
Consultation was a few hundred. Have not proceeded yet with treatment.
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10
10
Age
45 - 47
Treated
2017 - 2019
Success with this Doc
No
Treatment
IVF, Donor Eggs
Diagnosis
Male Factor, PCOS, Tubal Blockage, Uterine Fibroids
10
10
Dr. Robins was so great, he always took time with us and we felt he was invested in our future. He even did our last transfer out of cycle because we had already been postponed due to having to aspirate a follicle. ... Trust him, he is good and direct! ... BCP, Lupron, estrogen, PIO exactly 108 hours prior to transfer ... We did not have our embryos tested and he suggested we only transfer single embryos due to my age
They [Ctr for Repro Endo and Fertility] are a good team, work well together. The initial introduction to IVF was confusing as our original nurse left and we didn’t get along with our second nurse. Once we got Miranda, everything was perfect! ... Each transfer was about $2600 including blood work, ultrasounds and the transfer but not the meds ... The whole staff was amazing, but Miranda and Mercedes were amazing. So caring and comforting. Our joy was their joy and our sadness was theirs too!
Age
45 - 47
Treated
2017 - 2019
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF, Donor Eggs
Diagnosis
Male Factor, PCOS, Tubal Blockage, Uterine Fibroids
10
10
How was your experience with Edwin Robins at Center for Reproductive Health - Spokane?
Dr. Robins was so great, he always took time with us and we felt he was invested in our future. He even did our last transfer out of cycle because we had already been postponed due to having to aspirate a follicle.
What's one piece of advice would you give a prospective patient of Edwin Robins at Center for Reproductive Health - Spokane?
Trust him, he is good and direct!
During treatment, were you treated like a number or a human with Edwin Robins at Center for Reproductive Health - Spokane?
The whole team was wonderful, caring and just plain good people!
Describe the protocols Edwin Robins used in your cycles at Center for Reproductive Health - Spokane and their degree of success.
BCP, Lupron, estrogen, PIO exactly 108 hours prior to transfer
Describe your experience with your nurse at Center for Reproductive Health - Spokane. (Assigned nurse: Miranda)
The whole staff was amazing, but Miranda and Mercedes were amazing. So caring and comforting. Our joy was their joy and our sadness was theirs too!
Describe your experience with Center for Reproductive Health - Spokane.
They are a good team, work well together. The initial introduction to IVF was confusing as our original nurse left and we didn’t get along with our second nurse. Once we got Miranda, everything was perfect!
Describe the costs associated with your care under Edwin Robins at Center for Reproductive Health - Spokane.
Each transfer was about $2600 including blood work, ultrasounds and the transfer but not the meds
Describe Edwin Robins's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Health - Spokane.
We did not have our embryos tested and he suggested we only transfer single embryos due to my age
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