Center for Reproductive Medicine of Minnesota page 6

He made himself available via email and never made me feel bad if I reached out to him. He made me feel important and on this journey, you need someone like that because it is extremely taxing on your soul. ... Dr. Lebovic is a very kind and gentle soul. He is very honest and doesn’t tell you what you want to hear, instead he is a straight shooter but he has a way of doing so that is compassionate and empathetic.

They [CRM of MN] need to focus more on the patient and their experience. More hand holding...checking on the patient ....educating the patient on every step and what to expect. Don’t just assume we know. ... I dealt with several nurses throughout my journey. Some great but others not so great. ... I didn’t feel important. ... There were times I was so sad and confused and had no clue what was happening at all the ultrasounds leading up to the egg retrieval, and the nurses just treated you like cattle herding. Just another one girl and keep them moving.

How was your experience with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

Dr. Lebovic is a very kind and gentle soul. He is very honest and doesn’t tell you what you want to hear, instead he is a straight shooter but he has a way of doing so that is compassionate and empathetic. He is different from other physicians in the regard that he makes himself available to his patients via email. I can’t tell you how much that meant to me on my journey with IVF. There were many times I had a question and didn’t think I should have to spend $100 for a meeting to ask one question since I was already spending thousands and thousands on the ivf process. He made himself available via email and never made me feel bad if I reached out to him. He made me feel important and on this journey, you need someone like that because it is extremely taxing on your soul.

What's one piece of advice would you give a prospective patient of Dan Lebovic at Center for Reproductive Medicine of Minnesota?

Be prepared to go through a lot but know that you will have an honest doctor that will tell you the truth and support you all the way.

During treatment, were you treated like a number or a human with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

Dr.Lebovic made me feel important no matter what time of day it was and no question was ever silly or bothersome to him. I could email him with concerns or questions and within 15 minutes he would respond to me. I felt secure knowing he was my doctor.

Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.

I dealt with several nurses throughout my journey. Some great but others not so great. There were times I was so sad and confused and had no clue what was happening at all the ultrasounds leading up to the egg retrieval, and the nurses just treated you like cattle herding. Just another one girl and keep them moving. I didn’t feel important. As a new person to IVF, I had no clue what to expect but I certainly didn’t feel like a special patient going through one of the hardest things ever in life and spending thousands of dollars.

Describe your experience with Center for Reproductive Medicine of Minnesota.

They need to focus more on the patient and their experience. More hand holding...checking on the patient ....educating the patient on every step and what to expect. Don’t just assume we know. Don’t be afraid to stop the nurse and ask questions. They owe you the time and curtesy of making sure you feel secure about your choice.

Describe the costs associated with your care under Dan Lebovic at Center for Reproductive Medicine of Minnesota.

We spent over $50k. 2 IUI, 2 egg retrieval with 1 viable transfer, 2 blast through Cryos and 1 transfer.

Describe Dan Lebovic's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine of Minnesota.

He was very honest with me about transfering only one. He said it would not be a good idea health wise but also it really would not increase my chances of success but rather increase my chances of multiples. And that would not be healthy for me at 40 years old

Doctor

Dan Lebovic

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

Minneapolis

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

2018 - 2019, Successful

Age 29 - 30

4 IUI

1 IVF

1 Egg Freezing

Male Factor

PCOS

European

Income $100K - $199K

Teacher

Strongly Recommends

Successful

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

Dr. Lebovic seems distant and scientific at first, but he just wants to make sure we understand all prospects and options before going further. He is really warm and caring during treatments and is very knowledgeable about fertility treatments, which can vary so much from cycle to cycle...I saw dr. Lebovic for over 1.5 years starting with diagnosis and traveling through all options which eventually lead to IVF. I always felt like dr. Lebovic reviewed my actual numbers and results from each cycle, then adjusted the treatment plan based on my progress and how my body was responding. I never felt like he gave a generic treatment plan, rather, we always felt like our care was personalized.

The phones weren’t answered when I would call [Center for Reproductive Medicine of Minnesota], just long recorded messages. The staff stopped making calls by 3:30pm, turned off phones for a lunch hour, and overall it was a hastle to make contact over the phone...Over our time at the clinic we did many different treatments. The prices varied, but nothing was a surprise. We sat down with their insurance ladies before each treatment and got the cost breakdown prior to payment.

How was your experience with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

Dr. Lebovic is very matter of fact, he knows the science and statistics of each option we talked about. He was very flexible with our treatment, always considering the numbers and progress of my cycle instead of just providing us with a blanketed generic treatment. Dr. Lebovic was great at replying to questions and emailing us with answers to any type of question we had, no matter the time of day. He worked with us for over a year and a half, and I truly feel like we had a successful pregnancy because of his attention and care.

What's one piece of advice would you give a prospective patient of Dan Lebovic at Center for Reproductive Medicine of Minnesota?

During treatment, were you treated like a number or a human with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

Dr. Lebovic always greeted us with warmth and care. He knew our situation really well and always reached out to us about our appointments even when we didn’t need to see him.

Describe the protocols Dan Lebovic used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.

I saw dr. Lebovic for over 1.5 years starting with diagnosis and traveling through all options which eventually lead to IVF. I always felt like dr. Lebovic reviewed my actual numbers and results from each cycle, then adjusted the treatment plan based on my progress and how my body was responding. I never felt like he gave a generic treatment plan, rather, we always felt like our care was personalized.

Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.

Nurses always took the time to fully explain results and next steps. They listened to questions and worries very respectfully. However, there were multiple appointments where I had to remind the nurses of our situation. I didn’t feel like they reviewed my account before meeting.

Describe your experience with Center for Reproductive Medicine of Minnesota.

The clinic is very clean and well organized. The rooms were comfortable and sterilized. The desk staff were very short and rude 95% of the time, they treated me as if I didn’t know anything. The lab technicians, HR staff and insurance staff were all very helpful and friendly.

Describe the costs associated with your care under Dan Lebovic at Center for Reproductive Medicine of Minnesota.

Over our time at the clinic we did many different treatments. The prices varied, but nothing was a surprise. We sat down with their insurance ladies before each treatment and got the cost breakdown prior to payment.

Describe Dan Lebovic's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine of Minnesota.

Dr. Lebovic preferred that we only transfer a single embryo when doing FET for multiple reasons.

What specific things went wrong at Center for Reproductive Medicine of Minnesota?

Failed to call with results

Describe the specific things that went wrong at Center for Reproductive Medicine of Minnesota.

It was very challenging to get ahold of the clinic to schedule appointments, ask questions, or return calls. I have a job where I cannot wait by the phone, and would often have to call back after a voicemail was left. The phones weren’t answered when I would call, just long recorded messages. The staff stopped making calls by 3:30pm, turned off phones for a lunch hour, and overall it was a hastle to make contact over the phone. The ladies at the front desk were also very rude. They weren’t quiet about personal appointments or information. They made patients wait so they could finish their own personal conversations and their go to behavior was to be rude to patients. Not a good environment to greet such a great and hard working clinic.

Doctor

Dan Lebovic

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

Minneapolis

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

2017 - 2019, Unknown Success

Age 36 - 38

3 IUI

6 IVF

2 Egg Freezing

Unexplained

Other

Income $200K - $499K

2nd of 2 Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

While he [Dr. Lebovic] is quiet, he is very caring and willing to go the extra mile...was cautious and sent good information to support his stance on single embryo transfer. In our last frozen cycle, after a few unsuccessful cycles, we did transfer 2 - and we are currently pregnant with twins... was always willing to answer questions or address concerns, quickly responded to emails and was genuinely caring...

We elected to go with the Attain program [with Center for Reproductive Medicine of Minnesota] and so glad we did. It was well worth it.With this program, you have the opportunity to go through 3 fresh and up to 3 frozen cycles. I believe the cost was around $26,000 or so. Medication costs are in addition to. Fresh cycle medication costs typically ended up around $5,500 - $6,000. Frozen cycle cost for meds was minimal

How was your experience with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

Dr. Lebovic showed care and compassion during some very challenging cycles. When we experienced a rare condition early on with one of our pregnancies, he helped get us the information we needed to better understand what was happening.

What's one piece of advice would you give a prospective patient of Dan Lebovic at Center for Reproductive Medicine of Minnesota?

While he is quiet, he is very caring and willing to go the extra mile

During treatment, were you treated like a number or a human with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

Dr. Lebovic was always willing to answer questions or address concerns, quickly responded to emails and was genuinely caring.

Describe the protocols Dan Lebovic used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.

We were on an antagonist protocol for all of our fresh IVF cycles. Standard protocol was starting with birth control day 3 of cycle (typically on for 15-18 days) and then once medications cycle began 2 vials of menopur in AM + Gonal F or Follistem in evening (300). Results varied by cycle. Our most successful cycle was when we added in ICSI after retrieval. Frozen cycle protocol was Estrace, followed by Progestrone once the lining was ready. Earlier frozen transfer used to be suppositories, but now standard protocol is Progesterone in Oil

Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.

Friendly and compassionate. Most seemed very knowledgeable. Returned calls within reasonable timeframe

Describe your experience with Center for Reproductive Medicine of Minnesota.

Strengths: Appointments were easy to schedule, wait times were not horrible relatively speaking. Nice to often have the same lab tech, same few ultrasound tech/nurses. Weaknesses: Navigating the medicines can be challenging for someone who is new to the process; having better information on what pharmacies offer best rates, convenience, etc. would be really nice

Describe the costs associated with your care under Dan Lebovic at Center for Reproductive Medicine of Minnesota.

We elected to go with the Attain program and so glad we did. It was well worth it.With this program, you have the opportunity to go through 3 fresh and up to 3 frozen cycles. I believe the cost was around $26,000 or so. Medication costs are in addition to. Fresh cycle medication costs typically ended up around $5,500 - $6,000. Frozen cycle cost for meds was minimal

Describe Dan Lebovic's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine of Minnesota.

Dr. Lebovic was cautious and sent good information to support his stance on single embryo transfer. In our last frozen cycle, after a few unsuccessful cycles, we did transfer 2 - and we are currently pregnant with twins.

What specific things went wrong at Center for Reproductive Medicine of Minnesota?

Provided conflicting information

Describe the specific things that went wrong at Center for Reproductive Medicine of Minnesota.

Their was conflicting information regarding a situation; it was resolved quickly. I think it was a matter of internal miscommunication

Doctor

Dan Lebovic

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

Minneapolis

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

2018, Unknown Success

Age 34

IVF

Recurrent Pregnancy Loss

European

Income $200K - $499K

Lawyer

Neutral

Success w/ Doc Too early to know

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

He [Dr. Lebovic] was warm, honest, and upfront about our procedures and chances for success. The hardest meeting was our consultation after the chemical pregnancy. I know it's impossible to pinpoint why an IVF pregnancy fails, but it was hard to get a sense as to what happened, why, and why the next recommended steps could prevent it from happening. Post second transfer, the communication has again been great.

The doctors and nurses are professional. The care and technology is well above average. I think patients should be aware, however, that their doctor isn't necessarily the one performing their procedures. ... Overall, the nurses at CRM [of Minnesota] were excellent. They were organized, compassionate, and encouraging. I would describe only one or two of them as cold.

How was your experience with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

Overall, I am very pleased with my experience with Dr. Lebovic. He was warm, honest, and upfront about our procedures and chances for success. After we had our chemical pregnancy with our first transfer, he made adjustments to our protocol which I tend to think are the reason why I'm pregnant today.

What's one piece of advice would you give a prospective patient of Dan Lebovic at Center for Reproductive Medicine of Minnesota?

I think my advice to any IVF patient is to not hesitate to ask questions and to be your best advocate. There were times I had questions after meeting with Dr. Lebovic that weren't covered during our office visit, and he always got back to me right away via email.

During treatment, were you treated like a number or a human with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

Dr. Lebovic did a wonderful job reaching out to me throughout the retrieval/PGS process and when I had a chemical pregnancy with my first transfer (even when he was on vacation). The hardest meeting was our consultation after the chemical pregnancy. I know it's impossible to pinpoint why an IVF pregnancy fails, but it was hard to get a sense as to what happened, why, and why the next recommended steps could prevent it from happening. Post second transfer, the communication has again been great.

Describe the protocols Dan Lebovic used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.

For the retrieval, I used Menopur, Gonal-F, Cetrotide, and the trigger shot. For my first frozen transfer, I was on birth control, Estrace and Endometrin. This transfer ended in a chemical pregnancy. For my second frozen transfer, I was on birth control, Estrace, and progesterone-in-oil injections ("PIO"). This cycle ended in a current active pregnancy. Whether it's legitimate or not, I am convinced that I'm still pregnant because of PIO. I wish it had been offered as an option for my first cycle--and not just because I think it's a better source of progesterone. I prefer a once daily injection to three insertions of Endometrin. I also found the Endometrin to be irritating and the discharge was frankly gross. Finally, PIO is also cheaper. If my husband and I decide to transfer another embryo in the future, I will definitely be asking for PIO.

Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.

Overall, the nurses at CRM were excellent. They were organized, compassionate, and encouraging. I would describe only one or two of them as cold.

Describe your experience with Center for Reproductive Medicine of Minnesota.

Based on success rates on SART, this clinic is the best one in the Twin Cities. The doctors and nurses are professional. The care and technology is well above average. I think patients should be aware, however, that their doctor isn't necessarily the one performing their procedures.

Describe the costs associated with your care under Dan Lebovic at Center for Reproductive Medicine of Minnesota.

$28,000

Describe Dan Lebovic's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine of Minnesota.

Because we did PGS, Dr. Lebovic strongly encouraged eSET. Because we only wanted a single pregnancy, we did not object or seek to circumvent this recommendation.

Doctor

Dan Lebovic

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

Minneapolis

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

2018, Successful

Age 38

IUI

2 IVF

Tubal Blockage

European

Income $100K - $199K

Strongly Recommends

Successful

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

He [Dr. Dan Lebovic] provided us with sufficient information on single vs multiple and let us choose what we wanted to do...was very informative of everything that we were going to go through. IVF is a very long process and he was very clear on what would be happening at each step. I had easy communication with him through email. I also had a problem where I got a call back at 12:30 at night...he's exactly what you want in a fertility dr...definitely took time away from their schedule and it was greatly appreciated.

they [Center for Reproductive Medicine of Minnesota] are very organized and and the staff is very informed. I really can't think of a weakness seeing as I had all positive interactions here...This process can take a toll emotionally and physically. I had a few rough days and the staff took extra time with me to make sure that I was doing well. This definitely took time away from their schedule and it was greatly appreciated...The nursing staff was amazing. There were 2 instances in particular that they spent more time with me to make sure everything was going well. Each appointment I had I had a consultation with them and they let me know how everything was going each step of the way.

How was your experience with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

Dr. Lebovic was very informative of everything that we were going to go through. IVF is a very long process and he was very clear on what would be happening at each step. I had easy communication with him through email. I also had a problem where I got a call back at 12:30 at night.

What's one piece of advice would you give a prospective patient of Dan Lebovic at Center for Reproductive Medicine of Minnesota?

Perhaps not as a specific patient of Dr Lebovic, because he's exactly what you want in a fertility dr, but someone going through treatments in general. Make sure you have strong, supportive friends and family. Also know what you're going to be going through, its long and rough, but you can do it!

During treatment, were you treated like a number or a human with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

This process can take a toll emotionally and physically. I had a few rough days and the staff took extra time with me to make sure that I was doing well. This definitely took time away from their schedule and it was greatly appreciated.

Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.

The nursing staff was amazing. There were 2 instances in particular that they spent more time with me to make sure everything was going well. Each appointment I had I had a consultation with them and they let me know how everything was going each step of the way.

Describe your experience with Center for Reproductive Medicine of Minnesota.

This clinic knows exactly what they're doing (no surprise). But they are very organized and and the staff is very informed. I really can't think of a weakness seeing as I had all positive interactions here.

Describe the costs associated with your care under Dan Lebovic at Center for Reproductive Medicine of Minnesota.

I don't have that information on hand, but most of my care was covered by my insurance. We had to pay for the genetic testing and other outside lab work.

Describe Dan Lebovic's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine of Minnesota.

He provided us with sufficient information on single vs multiple and let us choose what we wanted to do.

Doctor

Dan Lebovic

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

Minneapolis

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

2018, Unsuccessful

Age 28

3 IUI

Donor Sperm

PCOS

European

Income $50K - $99K

Teacher

LGBTQ

Neutral

Strongly Recommends

Unsuccessful

Review of

Colleen Casey Center for Reproductive Medicine of Minnesota

She [Dr. Casey] is very personable, knows my history, and really works to see what the best option is to do next ... have only seen her two times. Once for my consult, and then 3 IUI cycles later when she performed an HSG test. She was not the one to perform IUIs, and the nurses go back to her with what they had decided to do treatment wise. ... I have PCOS and don't ovulate on my own, so we started with provera to induce a period.

i really like the clinic [Center for Reproductive Medicine of Minnesota]. clean, friendly, and free parking. the hours can be difficult since they close early.the clinic is easy to get to and there is plenty of parking. I wish that I saw my doctor more, and not just the nursing staff. the clinic is good at calling back soon after leaving messages. ... I love the nursing staff. they have been fantastic, explain everything to me, and get back to me in a quick manner

How was your experience with Colleen Casey at Center for Reproductive Medicine of Minnesota?

I have only seen her two times. Once for my consult, and then 3 IUI cycles later when she performed an HSG test. She was not the one to perform IUIs, and the nurses go back to her with what they had decided to do treatment wise.

What's one piece of advice would you give a prospective patient of Colleen Casey at Center for Reproductive Medicine of Minnesota?

Just know that you will not deal with her directly most of the time, and it will really be all of the nurses that you get to know the best

During treatment, were you treated like a number or a human with Colleen Casey at Center for Reproductive Medicine of Minnesota?

She is very personable, knows my history, and really works to see what the best option is to do next

Describe the protocols Colleen Casey used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.

I have PCOS and don't ovulate on my own, so we started with provera to induce a period. When i got my period, i called for a baseline ultrasound. take femara 2.5 mg to grow follicles. everything went well, and we did the trigger shot of ovidril and IUI 2 days later. the next 2 cycles the follies were not growing so we upped the femur dose to 5mg, and then 7.5mg to get the follies to grow. this followed with 2 more failed IUIs. the next cycle i had a residual cyst, so the cycle was cancelled.

Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.

I love the nursing staff. they have been fantastic, explain everything to me, and get back to me in a quick manner

Describe your experience with Center for Reproductive Medicine of Minnesota.

i really like the clinic. clean, friendly, and free parking. the hours can be difficult since they close early.the clinic is easy to get to and there is plenty of parking. I wish that I saw my doctor more, and not just the nursing staff. the clinic is good at calling back soon after leaving messages.

Doctor

Colleen Casey

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

Minneapolis

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Colleen Casey Center for Reproductive Medicine of Minnesota

2017 - 2019, Successful

Age 43 - 45

2 IUI

IVF

Donor Eggs

Diminished Ovarian Reserve

Income $100K - $199K

2nd of 2 Docs

Strongly Recommends

Successful

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

Dr Lebovic explained everything in detail . I knew what was going to happen at all times . ... I knew from the very first visit what my chances were getting pregnant with my own eggs . Even though it was hard to hear I appreciated that he told us our percent of conception using my egg vs a donor egg . I did have some set backs but, he took a hold of the situation and was so kind and understanding and very supportive

CRM is clean , friendly staff, Professional . I had a wonderful experience with all staff . ... The support and care I got from all of the nurses was OUTSTANDING ! They all were kind , compassionate and just a call away if I needed anything . ... Dori, DeNae and Jill are AMAZING !!!! I was so comfortable to call with any questions and they always called back the same day . ...

How was your experience with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

Dr Dan Lebovic is caring compassionate and understanding. I knew from the very first visit what my chances were getting pregnant with my own eggs . Even though it was hard to hear I appreciated that he told us our percent of conception using my egg vs a donor egg . I did have some set backs but, he took a hold of the situation and was so kind and understanding and very supportive . I could not have made it though this process without him !

What's one piece of advice would you give a prospective patient of Dan Lebovic at Center for Reproductive Medicine of Minnesota?

You can trust his judgment. He has your best interest and will help you to have a baby if it's possible.

During treatment, were you treated like a number or a human with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

Dr Lebovic explained everything in detail . I knew what was going to happen at all times .

Describe your experience with your nurse at Center for Reproductive Medicine of Minnesota. (Assigned nurse: Dori , DeNae and Jill )

Dori, DeNae and Jill are AMAZING !!!! I was so comfortable to call with any questions and they always called back the same day . The support and care I got from all of the nurses was OUTSTANDING ! They all were kind , compassionate and just a call away if I needed anything .

Describe your experience with Center for Reproductive Medicine of Minnesota.

CRM is clean , friendly staff, Professional . I had a wonderful experience with all staff . Dr dan lebovic and the nurses Dori, DeNae and Jill were great ! I really don't have anything negative to say about CRM .

Describe Dan Lebovic's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine of Minnesota.

We knew that we were transferring two embryos .

Doctor

Dan Lebovic

Humanity

Communication

Frequency Seen

Trustworthiness

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

Minneapolis

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

2017 - 2018, Successful

Age 32 - 33

7 IUI

1 IVF

Unexplained

European

Income $200K - $499K

Sales Representative

Strongly Recommends

Successful

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

I felt very supportive with Dr. Dan Lebovic. When I had concerns he was very prompt with his response time. He would even email back on the weekends! ... I could not have imagined having anyone but Dr. Dan Lebovic. My anxiety was high when I was having symptoms I wasn't familiar with or when I had concerns. I would email Dr. Lebovic and sometimes in a matter of minutes he would respond.

There are a large number of patients so you are not guaranteed you will have the same doctors/nurses for procedures. ... The clinic is very flexible with appointment times, quick with communication and treat their patients well. ... I had many nurses throughout my time at CRM [of Minnesota] and they were always empathetic and provided great care!

How was your experience with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

Going through fertility treatment is a roller coaster and having a doctor you can trust and feel supportive by is so important. I could not have imagined having anyone but Dr. Dan Lebovic. My anxiety was high when I was having symptoms I wasn't familiar with or when I had concerns. I would email Dr. Lebovic and sometimes in a matter of minutes he would respond. Even on the weekends! His quick communication style calmed my nerves and made me feel better. He made our dreams come true!

What's one piece of advice would you give a prospective patient of Dan Lebovic at Center for Reproductive Medicine of Minnesota?

Do be afraid to email him with questions...even if you think they are silly.

During treatment, were you treated like a number or a human with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

I felt very supportive with Dr. Dan Lebovic. When I had concerns he was very prompt with his response time. He would even email back on the weekends!

Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.

I had many nurses throughout my time at CRM and they were always empathetic and provided great care!

Describe your experience with Center for Reproductive Medicine of Minnesota.

The clinic is very flexible with appointment times, quick with communication and treat their patients well. There are a large number of patients so you are not guaranteed you will have the same doctors/nurses for procedures.

Describe the costs associated with your care under Dan Lebovic at Center for Reproductive Medicine of Minnesota.

I don't remember exact cost for everything....

Doctor

Dan Lebovic

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

Minneapolis

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

2016 - 2018, Successful

Age 31 - 33

IVF

Male Factor

European

Income $100K - $199K

Teacher

2nd of 2 Docs

Strongly Recommends

Successful

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

Dr. Lebovic was caring, compassionate, and knowledgeable. I would recommend him to anyone! He was detailed but made things easy during the process. Our orders were prompt and he was timely when we met with him. His care was wonderful and he was so kind to us. ... He was so kind to us and so responsive to us. He made time for us and cared about our success.

CRM was wonderful. We would have stayed longer but insurance changed. It is a lovely place-clean, prompt, easy parking. All the doctors and nurses were great. ... It [treatment cost] was standard compared to other clinics. About $20,000 for retrieval, transfer, and medication. About $3,000 for genetic screening. About $4,400 for frozen transfer plus the cost of medication.

How was your experience with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

What's one piece of advice would you give a prospective patient of Dan Lebovic at Center for Reproductive Medicine of Minnesota?

He is wonderful. I would recommend preparing for hard work and come with any questions you have for him. Nothing is guaranteed in this process, but he is very kind and respectful during it.

During treatment, were you treated like a number or a human with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

He was so kind to us and so responsive to us. He made time for us and cared about our success.

Describe the protocols Dan Lebovic used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.

We had a very standard protocol.

Describe your experience with Center for Reproductive Medicine of Minnesota.

CRM was wonderful. We would have stayed longer but insurance changed. It is a lovely place-clean, prompt, easy parking. All the doctors and nurses were great. Our primary was Dr. Lebovic and he was amazing. I recommend both him and the clinic.

Describe the costs associated with your care under Dan Lebovic at Center for Reproductive Medicine of Minnesota.

It was standard compared to other clinics. About $20,000 for retrieval, transfer, and medication. About $3,000 for genetic screening. About $4,400 for frozen transfer plus the cost of medication.

Describe Dan Lebovic's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine of Minnesota.

We had an option of two, but one was always recommended.

Doctor

Dan Lebovic

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

Minneapolis

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

2017 - 2018, Successful

Age 34 - 35

4 IUI

1 Egg Freezing

IVF

Diminished Ovarian Reserve

European

Income $200K - $499K

Accountant

Strongly Recommends

Successful

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

Dr. Lebovic was a great communicator, very responsive to all of our questions. He was very compassionate. He was very open about all potential outcomes and the likelihood of success. He explained everything to us. We were very happy with him as our doctor....For IVF, I believe I was on an antagonist protocol. They retrieved 11eggs, 8 mature, 4 fertilized and 3 normals.... The clinic [CCRM of MN] was very responsive with any questions I had. I was able to get appointments when needed. All of the staff was very friendly and helpful. I would definitely recommend the clinic to a friend.

The clinic [CCRM of MN] was very responsive with any questions I had. I was able to get appointments when needed. All of the staff was very friendly and helpful. I would definitely recommend the clinic to a friend....They answered all of my questions in a timely manner, were very compassionate and explained everything very well.... Dr. Lebovic was a great communicator, very responsive to all of our questions. He was very compassionate. He was very open about all potential outcomes and the likelihood of success. He explained everything to us. We were very happy with him as our doctor.

How was your experience with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

What's one piece of advice would you give a prospective patient of Dan Lebovic at Center for Reproductive Medicine of Minnesota?

Don't be afraid to ask a lot of questions.

Describe the protocols Dan Lebovic used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.

For IVF, I believe I was on an antagonist protocol. They retrieved 11eggs, 8 mature, 4 fertilized and 3 normals.

Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.

They answered all of my questions in a timely manner, were very compassionate and explained everything very well.

Describe your experience with Center for Reproductive Medicine of Minnesota.

The clinic was very responsive with any questions I had. I was able to get appointments when needed. All of the staff was very friendly and helpful. I would definitely recommend the clinic to a friend.

Doctor

Dan Lebovic

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

Minneapolis

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

2018, Successful

Age 35

2 IVF

European

Income $500K

1st of 2 Docs

Strongly Recommends

Successful

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

He [Dr. Lebovic] was very clear and communicative! He emailed me with information directly and felt much more accessible to me than any doctor I’ve ever had. I felt no confusion with anything as answers were very easy to come by....There was an education on risks of multiples and a gentle push towards that. When I felt strongly about transferring 2, there was a respect for that and it wasn’t hard to make it happen...

Awesome clinic [Ctr for Repro Med Mpls] SO organized and never waited long! I used to wait 30-60 minutes for appts at my old clinic and never waited for more than 5-10 minutes here. Easy to schedule, not long wait times on phone and just super organized with schedules and packets to take home...There was an education on risks of multiples and a gentle push towards that. When I felt strongly about transferring 2, there was a respect for that and it wasn’t hard to make it happen.

How was your experience with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

He was very clear and communicative! He emailed me with information directly and felt much more accessible to me than any doctor I’ve ever had. I felt no confusion with anything as answers were very easy to come by.

What's one piece of advice would you give a prospective patient of Dan Lebovic at Center for Reproductive Medicine of Minnesota?

Don’t hold back on Contacting him!

During treatment, were you treated like a number or a human with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

Personal emailing with doc directly!

Describe your experience with Center for Reproductive Medicine of Minnesota.

Awesome clinic SO organized and never waited long! I used to wait 30-60 minutes for appts at my old clinic and never waited for more than 5-10 minutes here. Easy to schedule, not long wait times on phone and just super organized with schedules and packets to take home.

Describe Dan Lebovic's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine of Minnesota.

There was an education on risks of multiples and a gentle push towards that. When I felt strongly about transferring 2, there was a respect for that and it wasn’t hard to make it happen.

Doctor

Dan Lebovic

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

Minneapolis

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

2018 - 2019, Successful

Age 27 - 28

4 Fertility Medications

PCOS

Other

Income $50K - $99K

1st of 2 Docs

Strongly Recommends

Successful

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

Dr. Lebovic gave us the odds, the options, and all the positives and negatives from the beginning. He was staright forward, answered my emails right away and his treatment plan got us pregnant on the first attempt... We use femara, decay,amd one other additional medication to help me ovulate. Then specifically timed intercourse... Dr. Lebovic spend a good amount of time upon meeting us to ask questions about my history, our previous attempts at a child and overall history. He joked with us, made us feel comfortable and gave us plenty of time to ask questions. I never felt like any question was stupid

[CCRM of MN] Feels very warm and welcoming. Each patients treatment is very private and you have no idea what other couplesthere are doing do to how well they keep treatments private. They validate your parking and the rooms that are appropriate to have windows in are big and bright.... They took so much additional time to make sure I knew exactly when to take specific pills and answered all my questions

How was your experience with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

What's one piece of advice would you give a prospective patient of Dan Lebovic at Center for Reproductive Medicine of Minnesota?

Dont feel bad about emailing him late at night. He never seemed to mind and was always quick to respond

During treatment, were you treated like a number or a human with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

Dr. Lebovic spend a good amount of time upon meeting us to ask questions about my history, our previous attempts at a child and overall history. He joked with us, made us feel comfortable and gave us plenty of time to ask questions. I never felt like any question was stupid

Describe the protocols Dan Lebovic used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.

We use femara, decay,amd one other additional medication to help me ovulate. Then specifically timed intercourse

Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.

They took so much additional time to make sure I knew exactly when to take specific pills and answered all my questions

Describe your experience with Center for Reproductive Medicine of Minnesota.

Feels very warm and welcoming. Each patients treatment is very private and you have no idea what other couplesthere are doing do to how well they keep treatments private. They validate your parking and the rooms that are appropriate to have windows in are big and bright.

Doctor

Dan Lebovic

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

Minneapolis

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

2017 - 2018, Successful

Age 33 - 34

1 IVF

PCOS

Other

Income $100K - $199K

Strongly Recommends

Successful

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

He [Dr. Lebovic] is very personable and when he saw us in the waiting room would always say hi and ask how we were. Any questions that I had he was quick to get back to me and reassured me all was ok in my journey.... He made our experience in this journey very easy and made it easy to understand. He was very quick to explain anything we needed and explained all treatments and always gave us his opinion on what we should do but always left the choice as ours.

They [Center for Reproductive Medicine of MN] really know what they are talking about and are very willing to work with you and make things the way it should be... [Cost of Treatment] They ran about the same as any other clinic with out of pocket costs... He [Dr. Lebovic] made our experience in this journey very easy and made it easy to understand. He was very quick to explain anything we needed and explained all treatments

How was your experience with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

He made our experience in this journey very easy and made it easy to understand. He was very quick to explain anything we needed and explained all treatments and always gave us his opinion on what we should do but always left the choice as ours.

What's one piece of advice would you give a prospective patient of Dan Lebovic at Center for Reproductive Medicine of Minnesota?

Trust him and allow him to make his plan for you. He really does know what he is talking about and what is best for you and your treatment.

During treatment, were you treated like a number or a human with Dan Lebovic at Center for Reproductive Medicine of Minnesota?

He is very personable and when he saw us in the waiting room would always say hi and ask how we were. Any questions that I had he was quick to get back to me and reassured me all was ok in my journey. I would recommend him to anyone that is looking for a great experience on this hard road we call infertility.

Describe the protocols Dan Lebovic used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.

All of my cycles that we tried were successful in a way but the most successful was our last cycle that we did with him that was IVF.

Describe your experience with Center for Reproductive Medicine of Minnesota.

They really know what they are talking about and are very willing to work with you and make things the way it should be................................................................................................

Describe the costs associated with your care under Dan Lebovic at Center for Reproductive Medicine of Minnesota.

They ran about the same as any other clinic with out of pocket costs

Doctor

Dan Lebovic

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

Minneapolis

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Dan Lebovic Center for Reproductive Medicine of Minnesota

2020, Unsuccessful

Age 31

2 Fertility Medications

European

Income $50K - $99K

1st of 3 Docs

LGBTQ

Doesn't Recommend

Unsuccessful

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

I felt like a number by the simple fact that Dr Damario didn't listen to me. He also barely said a word to me when I had my first in person interaction/exam...He didn't go over the previous diagnosis he gave me or any possibility of treatment plan. I had to call the clinic weeks later just to find out I needed an appointment to get my results..

I had no interaction with nursing staff beyond when I called 2 weeks after my appointment to get my testing results. No one told me I even needed an appointment until I had called...The St Paul location was not helpful at all. Minneapolis location was great until my insurance forced me to transfer care. For example, the staff at Minneapolis tried to get approval from my insurance to allow me to continue to be seen. They also listened to me when I cried on the phone when I first found out about my insurance. They made it very easy to transfer care to another clinic. Forms were completed right away.

How was your experience with Mark Damario at Center for Reproductive Medicine of Minnesota?

Because of Covid19, my first consult was on the phone. I was given a diagnosis of PCOS without any sort of physical exam or diagnostic testing. I was extremely frustrated with my interaction, but went in for an exam anyway. The phlebotomist drawing my blood seemed to care more about me than Dr Damario! During my ultrasound, he didn't say much beyond how everything looked normal. He didn't go over the previous diagnosis he gave me or any possibility of treatment plan. I had to call the clinic weeks later just to find out I needed an appointment to get my results. I was not happy. It wasn't until failed attempts at home that I realized I had to go back. I was able to transfer to the Minneapolis clinic. Proof that Dr Damario didn't listen to me? The new doctor went over his notes and had NO IDEA my husband is transgender. Funny how he was so focused on me paying for in office treatments and donor sperm, but couldn't factor in that my husband doesn't have any. Furthermore, I am currently dealing with the confusion as to why Dr Damario saw a normal number of follicles (5-7) and a normal uterus whereas my new clinic saw over 30 follicles and a slightly heart shaped uterus. That's a pretty big change even factoring in a few days difference in my cycle. (The higher count was seen earlier in my cycle, but only by a couple days.)

What's one piece of advice would you give a prospective patient of Mark Damario at Center for Reproductive Medicine of Minnesota?

Go to the Minneapolis clinic. Don't bother seeing Dr Damario at the St Paul location.

During treatment, were you treated like a number or a human with Mark Damario at Center for Reproductive Medicine of Minnesota?

I felt like a number by the simple fact that Dr Damario didn't listen to me. He also barely said a word to me when I had my first in person interaction/exam.

Describe the protocols Mark Damario used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.

There was no plan beyond purchasing donor sperm and having IUI done in office. Since my infertility was not properly diagnosed, I was not given the medications I am on now. 10 days of 400mg progesterone (to induce a period) 5 days of 5mg letrozole (once they determine I am ready) 1 250mcg Ovidrel injection (used before IUI) I have yet to use all 3 medications because it is unknown if my body will be producing viable eggs.

How competent was Mark Damario at LGBTQ care?

He never noted in my charts that my husband is transgender. Without any diagnostic work done for myself, I already had male factor infertility that should've been accounted for. Plus, when I went to another doctor at the Minneapolis location, she had no idea about my situation.

Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.

I had no interaction with nursing staff beyond when I called 2 weeks after my appointment to get my testing results. No one told me I even needed an appointment until I had called.

Describe your experience with Center for Reproductive Medicine of Minnesota.

The St Paul location was not helpful at all. Minneapolis location was great until my insurance forced me to transfer care. For example, the staff at Minneapolis tried to get approval from my insurance to allow me to continue to be seen. They also listened to me when I cried on the phone when I first found out about my insurance. They made it very easy to transfer care to another clinic. Forms were completed right away.

Describe the costs associated with your care under Mark Damario at Center for Reproductive Medicine of Minnesota.

My two visits ended up costing under $200 after my insurance. There were billing issues, though. I paid one bill and an updated bill arrived later with an additional cost. It was explained as insurance sometimes takes awhile to complete a claim.

How competent was Center for Reproductive Medicine of Minnesota at LGBTQ care?

I did not see any resources in the waiting area nor did any staff offer information when I told them my husband is transgender.

Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at Center for Reproductive Medicine of Minnesota.

I never had the chance to use donor sperm at this clinic because I transferred care.

What specific things went wrong at Center for Reproductive Medicine of Minnesota?

Failed to call with results

Describe the specific things that went wrong at Center for Reproductive Medicine of Minnesota.

I probably would've transferred to the Minneapolis location sooner had I known I could. With that in mind, I could've also had treatment started in 2020. I still can't believe I had to call them to find out my results. What would've happened if I hadn't called??

Doctor

Mark Damario

Humanity

Communication

Frequency Seen

LGBTQ Care

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

St. Paul

Operations

Scheduling

Billing Department

Nursing Staff

LGBTQ Care

Clinic Atmosphere

Educational Resources

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

2019, Unsuccessful

Age 30

European

East Asian

Income $50K - $99K

Nurse or HC Services

1st of 3 Docs

Doesn't Recommend

Unsuccessful

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

I only got to see him [Dr. Mark Damario] once in our three failed cycles at CRM...I asked if I could try other things to help me produce more follicles at a faster rate because they took longer to grow and no one seemed to care what I thought...Nothing was adjusted to my body’s needs...not one person in the clinic or my Doctor had called me to check on me or continue care into the next step...I very much felt like a number.

[Center for Reproductive Medicine of Minnesota] is professional and clean. Everyone was nice but felt like it was because they had to be. I felt a little rushed after my follicle checks/ office visits...They weren’t very up front with their costs. I had to pay a lot of money for blood work that was not discussed with me in detail what all the test meant...Only one specific nurse was very nice and genuine with me. She made me feel very comfortable and listened to me when my first cycle failed about trying or adding more medications into the mix.

How was your experience with Mark Damario at Center for Reproductive Medicine of Minnesota?

Dr. Damario is professional and was nice at my initial consultation. He explained our next steps and was clear in what he wanted. I only got to see him once in our three failed cycles at CRM. I did feel like a number because I always had to reach out to them and I never got my blood work tested throughout my 3 cycles with them. Only at initial consultation. I asked if I could try other things to help me produce more follicles at a faster rate because they took longer to grow and no one seemed to care what I thought with my body. Nothing was adjusted to my body’s needs and therefore could of resulted in a pregnancy and not another failed cycle. Then after my three cycles were finished no one called me as usual and no one offered to discuss the next step with me. I very much felt like a number.

What's one piece of advice would you give a prospective patient of Mark Damario at Center for Reproductive Medicine of Minnesota?

Be adamant of what you want and speak up if no one is listening to you.

During treatment, were you treated like a number or a human with Mark Damario at Center for Reproductive Medicine of Minnesota?

I only seen my Doctor once in the whole three cycles I have done at CRM; including all of the office visits, follicle scans. Also after the three FAILED cycles not one person in the clinic or my Doctor had called me to check on me or continue care into the next step.

Describe the protocols Mark Damario used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.

Dr. Damario suggested we do three cycles of letrozole and ovidrel trigger with timed intercourse. No blood work occurred to check any of my levels. And or adjust medication. All three cycles resulted in 0 pregnancies. I did not even know if I ovulated because levels were not checked.

Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.

Only one specific nurse was very nice and genuine with me. She made me feel very comfortable and listened to me when my first cycle failed about trying or adding more medications into the mix. After our talk it was brought up by me to another nurse to try other medications or up my dose and I was totally ignored. The other nurses were professional but made me feel like I was just a number.

Describe your experience with Center for Reproductive Medicine of Minnesota.

This clinic is professional and clean. Everyone was nice but felt like it was because they had to be. I felt a little rushed after my follicle checks/ office visits. If you don’t mind feeling like a number and having them call all the shots then go to this clinic , otherwise keep looking.

Describe the costs associated with your care under Mark Damario at Center for Reproductive Medicine of Minnesota.

$4500-$5,500 my whole time there. Out of pocket.

What specific things went wrong at Center for Reproductive Medicine of Minnesota?

Failed to call with results
Failed to order appropriate test
Provided conflicting information
Scheduled the wrong procedure

Describe the specific things that went wrong at Center for Reproductive Medicine of Minnesota.

They weren’t very up front with their costs. I had to pay a lot of money for blood work that was not discussed with me in detail what all the test meant. Then I got billed for it later even though I already paid for the consult and follicle scan right away. All the tests they took at initial consult was never discussed with me about any of the results. They did not listen to me when I suggested we try higher doses or other medications. I never got tested during my cycles to see how well I ovulated or if I even ovulated. Or how well I was responding to the medications. I got my period after every failed cycle because I was on progesterone. After the failed cycles I never got a phone call to see how I was doing with another failed cycle or to discuss further treatment. They required my husband do another SA when I told them he had one, one year prior. And I provided them with his results. Which were excellent. I have spent thousands of dollars on failed cycles and nothing was ever adjusted and I felt like it was a waste of money.

Doctor

Mark Damario

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

St. Paul

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

2018 - 2019, Unknown Success

Age 33 - 34

4 IUI

Diminished Ovarian Reserve

Recurrent Pregnancy Loss

European

Income $100K - $199K

Business Executive

Strongly Recommends

Success w/ Doc Too early to know

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

We really respect Damario’s approach. ... As having a recurrent miscarriage diagnosis Damario was proactive on getting a full panel blood work done. ... He tells it like it is and explores all possibilities. Any and all prior research on my end was supported by Damario. He does not take a one size fits all approach which is exactly what we were looking for. He isn’t warm and fuzzy but I appreciate his logical thinking.

Strengths [of CRMM]: Regular appointments are mostly on time. Nurses are wonderful. Damario is a knowledgeable doctor. Do not follow a one size fits all approach. Phlebotomist is really great at her job. Weaknesses: Front staff isn’t always as warm and compassionate. They can be frustrating to work with at times. Appointments with the doctor seem to always run late.

How was your experience with Mark Damario at Center for Reproductive Medicine of Minnesota?

We really respect Damario’s approach. He tells it like it is and explores all possibilities. Any and all prior research on my end was supported by Damario. He does not take a one size fits all approach which is exactly what we were looking for. He isn’t warm and fuzzy but I appreciate his logical thinking.

What's one piece of advice would you give a prospective patient of Mark Damario at Center for Reproductive Medicine of Minnesota?

Express what you want and if you have any questions ask!

During treatment, were you treated like a number or a human with Mark Damario at Center for Reproductive Medicine of Minnesota?

I really love the staff at CRM. They really get to know you and are warm and caring. Dr. Damario is not as connected but has been very quick to be informed of our case. We understand he sees a lot of patients and his time with us is minimal, we’re good with that.

Describe the protocols Mark Damario used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.

As having a recurrent miscarriage diagnosis Damario was proactive on getting a full panel blood work done. After the results came back, we discussed and decided to do medicated IUI. I took Fermara cycle day 2-6 and went in for a follicle count day 10. Once my follicle (less than 4) and lining (9mm) checked out I took an injectable, Ovidral, that evening. This triggers ovulation. Intercourse is scheduled that evening and then IUI day 12. The IUI is administered by the nurses. After the send is delivered, I lay on the table for 10 mins. Once I leave I go about my day. Call back in 2 weeks after a pregnancy test is taken with results. The first 2 were negative results as my lining was only at 5.5mm. The 3rd resulted in a positive test but miscarriage after 8 weeks. I am currently in the middle of my 4th cycle.

Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.

The nursing staff is half the reason I stay at CRM. They are so kind, likable, and knowledgeable. I only have wonderful things to say about them, especially Sue.

Describe your experience with Center for Reproductive Medicine of Minnesota.

Strengths: Regular appointments are mostly on time. Nurses are wonderful. Damario is a knowledgeable doctor. Do not follow a one size fits all approach. Phlebotomist is really great at her job. Weaknesses: Front staff isn’t always as warm and compassionate. They can be frustrating to work with at times. Appointments with the doctor seem to always run late.

Describe the costs associated with your care under Mark Damario at Center for Reproductive Medicine of Minnesota.

I do not remember costs as these are mostly covered by insurance.

What specific things went wrong at Center for Reproductive Medicine of Minnesota?

Lost paperwork
Failed to convey critical information

Describe the specific things that went wrong at Center for Reproductive Medicine of Minnesota.

When I discovered there was no heartbeat my clinic informed me they would call my OBGYN clinic to prompt an appointment for a D&C. I never heard from my clinic and I had to do the follow up work. This was a traumatic event and the doctor didn’t call, very disheartening. This resulted in having to wait four days until I got in for the procedure.

Doctor

Mark Damario

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

St. Paul

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

2018 - 2019, Unknown Success

Age 31 - 32

4 IUI

Recurrent Pregnancy Loss

Unexplained

European

Income $0 - $49K

Neutral

Strongly Recommends

Success w/ Doc Too early to know

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

He [Dr. Mark Damario] was very clinical, but I preferred that as we are pursuing our second child, I just wanted to see progress and results. He was very detail oriented and required all the tests in order to determine diagnosis. He also is very good at explaining procedures and reasoning.... Our first round of IUI, I did a Clomid, to stimulate follicles. Then a trigger shot of Ovidrel to make sure I ovulated and progesterone vaginal suppositories following the IUI up until my pregnancy test. The suppositories were to help secure the possible pregnancy. This IUI failed. We repeated the same protocol for IUI#2.

The nursing staff [at Center for Reproductive Med of MN- St. Paul] is FANTASTIC. They listen to my cry and complain but are so compassionate and understanding. They just want me to feel as comfortable as possible... They are generally very flexible with scheduling, very nice front desk staff, and are very organized. The offices are comfortable and not too clinical feeling. They can sometimes get behind on their schedule but not very often.

How was your experience with Mark Damario at Center for Reproductive Medicine of Minnesota?

He was very clinical, but I preferred that as we are pursuing our second child, I just wanted to see progress and results. He was very detail oriented and required all the tests in order to determine diagnosis. He also is very good at explaining procedures and reasoning.

What's one piece of advice would you give a prospective patient of Mark Damario at Center for Reproductive Medicine of Minnesota?

Don’t go into it expecting lots of warm and fuzzy conversations. He is focused on the details and every little thing, even things you wouldn’t have thought would matter.

During treatment, were you treated like a number or a human with Mark Damario at Center for Reproductive Medicine of Minnesota?

While he was pretty clinical and blunt (which I preferred) the nurse practitioners were fantastic and relatable.

Describe the protocols Mark Damario used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.

Our first round of IUI, I did a Clomid, to stimulate follicles. Then a trigger shot of Ovidrel to make sure I ovulated and progesterone vaginal suppositories following the IUI up until my pregnancy test. The suppositories were to help secure the possible pregnancy. This IUI failed. We repeated the same protocol for IUI#2. For the 3rd IUI, we switched to femara, and continued with Ovidrel and Progesterone. Saw better results with more follicles on Femara. IUI failed. We upped my dose of Femara for round 4 of IUI. This IUI is still in progress so we will know in about 2 weeks if it is successful.

Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.

The nursing staff is FANTASTIC. They listen to my cry and complain but are so compassionate and understanding. They just want me to feel as comfortable as possible.

Describe your experience with Center for Reproductive Medicine of Minnesota.

They are generally very flexible with scheduling, very nice front desk staff, and are very organized. The offices are comfortable and not too clinical feeling. They can sometimes get behind on their schedule but not very often.

What specific things went wrong at Center for Reproductive Medicine of Minnesota?

Failed to call in prescriptions to pharmacy

Describe the specific things that went wrong at Center for Reproductive Medicine of Minnesota.

I just had one incident that they called in my prescription to the wrong pharmacy but it was quickly remedied.

Doctor

Mark Damario

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

St. Paul

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

2018, Successful

Age 36

6 IUI

Donor Sperm

Diminished Ovarian Reserve

European

Income $50K - $99K

Writer

Neutral

Strongly Recommends

Successful

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

I didn't have a lot of medical history for Dr. Damario to work from, so our couple meetings were brief and informative, especially if I asked questions, but they weren't as lengthy or detailed as I expected. I did appreciate how he made a recommendation at first, but then when he got my test results back, he was very clear about changing his opinion, and why. That promoted me to take a clear course and not second-guess whether it was the right one.

The nurses [at Center for Reproductive Medicine of Minnesota] were nice, compassionate, and treated me well. My only complaint is that because I saw different nurses, they weren't always up-to-date on details of my situation. I had to mention each time that a certain tool made the IUI much easier to accomplish, and it was a little annoying that they weren't reading that in my chart each time, or always taking my word for it.

How was your experience with Mark Damario at Center for Reproductive Medicine of Minnesota?

What's one piece of advice would you give a prospective patient of Mark Damario at Center for Reproductive Medicine of Minnesota?

Come in with questions and don't be afraid to ask him to elaborate. He's more than willing to explain things, but sometimes takes prompting, otherwise he'll wrap up a meeting quickly.

During treatment, were you treated like a number or a human with Mark Damario at Center for Reproductive Medicine of Minnesota?

Dr. Demario was pretty dry and generally straight-forward in his communications, without a lot of personality or emotion, but his staff (who I ended up seeing a lot more) were very friendly and more caring.

Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.

The nurses were nice, compassionate, and treated me well. My only complaint is that because I saw different nurses, they weren't always up-to-date on details of my situation. I had to mention each time that a certain tool made the IUI much easier to accomplish, and it was a little annoying that they weren't reading that in my chart each time, or always taking my word for it. So, they didn't usually have that tool there; some went and got it, while others tried without and then had to get it. One was successful without.

Describe your experience with Center for Reproductive Medicine of Minnesota.

Front desk staff was friendly and recognized me...or had a great system to do so. So, visiting was quick and easy and on schedule. And it felt like they knew me, and I wasn't just a number. Processing medical account info or any other details went smoothly.

Describe the costs associated with your care under Mark Damario at Center for Reproductive Medicine of Minnesota.

Depends on insurance, of course, but a natural IUI cycle was about $700 (I did 4) and a fertility support cycle was about $2,000 (I did two). Fertility meds about $100 each round. Recommended ovulation tests $90 (for 2). Lab unfreezing and testing was $160 each time, worked into total round cost.

Doctor

Mark Damario

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

St. Paul

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

2017 - 2018, Unsuccessful

Age 37 - 38

3 IUI

1 IVF

Unexplained

East Asian

Income $200K - $499K

Marketer or PR

1st of 3 Docs

Doesn't Recommend

Unsuccessful

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

Dr. Damario tried the "usual" protocols with us for our 3 IUIs. We used a frozen sperm sample for one IUI and had a nurse tell me that the sperm count was fairly low, minutes before the IUI rather than actually calling on the day the sample was given.... After 2 failed IUIs, I requested additional testing, which he relented to. These tests gave us some clues regarding our challenges but Dr. Damario was not great at explaining the significance of our results

The billing office [Ctr for Repro Med of MN] wouldn't give us an outright refund for services we paid for OOP after we learned that some of the procedures were covered by our insurance....To change doctors at this clinic, you literally have to discuss the change with the CEO. The CEO told me that she was really surprised at my requested change and made me feel like I had done something wrong... nurses couldn't answer a simple question like "on average, what % of sperm don't make it through the freeze-thaw cycle."

How was your experience with Mark Damario at Center for Reproductive Medicine of Minnesota?

Dr. Damario started us with the "typical" IUI protocol given our diagnosis of unexplained infertility. After 2 failed IUIs, I requested additional testing, which he relented to. These tests gave us some clues regarding our challenges but Dr. Damario was not great at explaining the significance of our results. We wound up googling for information. We also then found out that there are a number of lifestyle issues that can impact sperm quality, which Dr. Damario never once mentioned. The lack of information was highly disappointing and left us feeling like we had spent thousands of dollars without learning very much. I would not recommend his practice for anyone who wants a proactive, communicative physician.

What's one piece of advice would you give a prospective patient of Mark Damario at Center for Reproductive Medicine of Minnesota?

You have to be your own advocate and invest in a lot of research on your own. He will not push you or advocate for aggressive treatment.

During treatment, were you treated like a number or a human with Mark Damario at Center for Reproductive Medicine of Minnesota?

Dr. Damario tried the "usual" protocols with us for our 3 IUIs. We used a frozen sperm sample for one IUI and had a nurse tell me that the sperm count was fairly low, minutes before the IUI rather than actually calling on the day the sample was given. This is one example of several times when the clinic didn't seem to have any sense of urgency or be very proactive about helping my husband and I navigate infertility. It was highly disappointing.

Describe the protocols Mark Damario used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.

1st IUI: 50 mg Clomid on CD 5-9 with ovidrel trigger; 2nd IUI: 100 mg Letrozole CD 4-8 - ovulated early and cancelled cycle; 3rd IUI: 100 mg Letrozole with frozen sperm sample with very low count and ovidrel trigger; 4th IUI: 100 mg Letrozole with fresh sperm sample with normal count with ovidrel trigger; all cycles were BFN.

Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.

Sue was great; most of the other nurses at the St Paul location were not great at communicating. Many couldn't explain the rationale behind changes in protocol; also, nurses couldn't answer a simple question like "on average, what % of sperm don't make it through the freeze-thaw cycle."

Describe your experience with Center for Reproductive Medicine of Minnesota.

Clinic was located convenient to my home, which is why I initially chose them. Their appointments are generally on time. The billing office wouldn't give us an outright refund for services we paid for OOP after we learned that some of the procedures were covered by our insurance. Instead, they issued a credit and many months later, I still have never received an account balance. To change doctors at this clinic, you literally have to discuss the change with the CEO. The CEO told me that she was really surprised at my requested change and made me feel like I had done something wrong in requesting a change of doctor rather than truly trying to understand how the clinic might improve. It was disappointing.

What specific things went wrong at Center for Reproductive Medicine of Minnesota?

Lost paperwork
Failed to inform you of changes in protocol
Provided conflicting information
Failed to convey critical information

Doctor

Mark Damario

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

St. Paul

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

2017 - 2018, Unsuccessful

Age 32 - 33

1 IVF

Male Factor

European

Income $100K - $199K

Doesn't Recommend

Unsuccessful

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

I met with Dr. Damario for an initial consultation and then once more two weeks prior to Stimulation start for a baseline ultrasound and trial transfer. During the entire course of IVF treatment, egg retrieval, and transfer I did not see or hear from Dr. Damario at all.... He did not seem to be aware of what was happening with my care. He couldn’t recognize me and didn’t know my name. He always had his nurse contact me, except once

We pre-paid $1200 for cryopreservation of embryos. More than 6 wks after all of our embryos stopped developing and it was confirmed we did not have any left for cryopreservation, we had still not received a refund for this or heard from the clinic [Ctr for Repro Med of MN] about a refund.... Sue was great- explained everything in great detail, kept me informed about my lab work and my progress

How was your experience with Mark Damario at Center for Reproductive Medicine of Minnesota?

He did not seem to be aware of what was happening with my care. He couldn’t recognize me and didn’t know my name. He always had his nurse contact me, except once— Dr. Damario called me after my first BHCG to tell me I was pregnant and had “an honest to goodness good pregnancy level.” But two days later, when my BHCG dropped, Dr. Damario had one of the nurses contact me to tell me I was going to miscarry. Dr. Damario miscounted my follicles during my baseline ultrasound. During my ultrasound after miscarriage diagnosis, Dr. Damario looked around for about 3 minutes before confirming miscarriage will be happening and giving me my options to proceed with the miscarriage. He diagnosed me with a “blighted ovum” at 6.5wks, which I have read should never be diagnosed before wk 9. I also had a visible yolk sac, which I also understand does not meet the definition for blighted ovum. Here I am at 9.6wks and still have not miscarried (will likely still miscarry), but have chosen to follow up with further ultrasounds at a different clinic with a new provider.

What's one piece of advice would you give a prospective patient of Mark Damario at Center for Reproductive Medicine of Minnesota?

Do your research about your own situation and possible IVF protocols before meeting with Dr. Damario so you are prepared to ask specific questions & get the answers you need.

During treatment, were you treated like a number or a human with Mark Damario at Center for Reproductive Medicine of Minnesota?

I met with Dr. Damario for an initial consultation and then once more two weeks prior to Stimulation start for a baseline ultrasound and trial transfer. During the entire course of IVF treatment, egg retrieval, and transfer I did not see or hear from Dr. Damario at all. His nurses were always the ones in contact with me about my progress and with orders for stimulation dosage changes. Dr. Damario would not have been to recognize me in the waiting room or recall my name at any point, even once completed with treatment.

Describe the protocols Mark Damario used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.

- Birthcontrol for downregulation 6 weeks prior to treatment start - Lupron 20IU for further downregulation for 10 days - Lupron decreased to 5IU from day 3-5 of stimulation, then stopped -Stimulation Start: Menopur 150IU morning & Follistim 150IU for 14 days (Follistim bumped up to 300IU after day 3 d/t slow ovarian response/possible over sensitivity to Lupron) - Trigger Shot: 10,000IU Novarel (HCG) injection 36 hours before transfer * my body was downregulated significantly prior to treatment start, which required doubling the dose of the follistim and added an extra 2-4 days of stimulation before trigger shot. I also had two lead follicles and was told of a potential risk for cycle cancelation * I had 16 follicles, but only 14 eggs retrieved. 8 eggs were mature and all 8 fertilized with ICSI. No embryos made to blastocyst stage. * we transferred a morula and 8-cell embryo on day 5. All other embryos stopped developing by day 6 and we did not have any leftover to freeze.

Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.

Sue was great- explained everything in great detail, kept me informed about my lab work and my progress, described ultrasounds while doing them, remembered my name and things about me. Julie- great, very kind and personable; remembered my name and things about me. There were other nurses that didn’t even introduce themselves or attempt to build any rapport during the appt at all, were very blunt and jumped to worst case scenario. I don’t know their names because they never said their name.

Describe your experience with Center for Reproductive Medicine of Minnesota.

Strengths: - front desk staff friendly and personable - a few nurses were friendly and personable - most of lab staff was nice and efficient (aside from one lab person) Weaknesses: - a few bad nurses that make you feel like a number - care team didn’t seem to take time to understand our situation - we were not given any possible explanation for the underdevelopment of all of our embryos - our miscarriage was diagnosed immediately, and with 100% certainty before taking additional bloodwork or ultrasound to confirm— this seemed very insensitive, considering our entire process.

Describe the costs associated with your care under Mark Damario at Center for Reproductive Medicine of Minnesota.

IVF retrieval/transfer/ICSI- $11,800 Medication- $7000 Monitoring/bloodwork: $2800 Prescreening: $800

Describe Mark Damario's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine of Minnesota.

Dr. Colleen Casey did the embryo transfer. She recommended transferring only 1 embryo because the next most developed one was only 8 cells. She told us transferring two could be harmful to the morula which was further developed. We told her we wanted to transfer two anyway and asked for more information on how it could be harmful and she then said that it probably wouldn’t be harmful, but it just wouldn’t be likely to implant. We transferred two and all remaining embryos arrested the next day.

What specific things went wrong at Center for Reproductive Medicine of Minnesota?

Lost paperwork
Provided conflicting information
Failed to consider drug intolerance

Describe the specific things that went wrong at Center for Reproductive Medicine of Minnesota.

We pre-paid $1200 for cryopreservation of embryos. More than 6 wks after all of our embryos stopped developing and it was confirmed we did not have any left for cryopreservation, we had still not received a refund for this or heard from the clinic about a refund. We finally had to reach out to them to initiate the refund process. 2 wks after we reached out, and we have yet to receive our refund (8 weeks after it was confirmed there would be no cryopreservation).

Doctor

Mark Damario

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

St. Paul

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

2016 - 2018, Unsuccessful

Age 39 - 41

3 IUI

2 IVF

Diminished Ovarian Reserve

Endometriosis

Male Factor

Poor Egg Quality

Uterine Fibroids

Unexplained

European

Income $50K - $99K

Doesn't Recommend

Unsuccessful

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

He [Dr. Damario] never seemed to study up on the current cycle's prior visits and it felt like we were telling him what happened...always seemed wishy washy and not assertive enough with his opinion and assessment of the cycle status. I would have preferred someone who was more confident. He also never followed up with me after the 2 miscarriages...The nurses showed more compassion following our miscarriages than the dr. did.

Strength [at Center for Reproductive Medicine of Minnesota] - allowing you to do monitoring in St Paul or Minneapolis. Weaknesses - (1) not always giving more than 24 hours notice for the amount you have to prepay per visit, if you don't have insurance. (2) No communication from management to clinic finance person that their contract with health insurance provider was updated and patient wasn't supposed to prepay anything

How was your experience with Mark Damario at Center for Reproductive Medicine of Minnesota?

Dr Demario always seemed wishy washy and not assertive enough with his opinion and assessment of the cycle status. I would have preferred someone who was more confident. He also never followed up with me after the 2 miscarriages.

What's one piece of advice would you give a prospective patient of Mark Damario at Center for Reproductive Medicine of Minnesota?

Ask lots of questions if you don't understand something.

During treatment, were you treated like a number or a human with Mark Damario at Center for Reproductive Medicine of Minnesota?

He never seemed to study up on the current cycle's prior visits and it felt like we were telling him what happened.

Describe the protocols Mark Damario used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.

2016 we had 3 iui's with follistim, femara, and ovidrel to trigger. 2017 we had 2 ivf cycles (stims, retrieval, icsi, embryo transfer. First round was birth control for initial suppression, then follistim, menopur, endometrin, minivelle patches, hcg injection for trigger. Second round was the same except for increased follistim, coQ10 supplement, and I think we added in microdose Lupron. In 2018 we had 1 FET with the 2 remaining embryos from 2017 round 2, with birth control for initial suppression, estradiol tablets, and PIO injections.

Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.

The nurses showed more compassion following our miscarriages than the dr. did. They were also always willing to answer questions.

Describe your experience with Center for Reproductive Medicine of Minnesota.

Strength - allowing you to do monitoring in St Paul or Minneapolis. Weaknesses - (1) not always giving more than 24 hours notice for the amount you have to prepay per visit, if you don't have insurance. (2) No communication from management to clinic finance person that their contract with health insurance provider was updated and patient wasn't supposed to prepay anything

Describe the costs associated with your care under Mark Damario at Center for Reproductive Medicine of Minnesota.

I believe our reimbursement for the ART side of the first cycle was $9870. That does not include any bloodwork, monitoring appointments, or medication. The reimbursement we got the 2nd time was slightly higher due to needing embryo cryopreservation.

Describe Mark Damario's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine of Minnesota.

We only ever got grade 3 embryos. When we arrived at our FET in January 2018 he encouraged us to consider transferring 2 which would increase the chance of 1 sticking.

What specific things went wrong at Center for Reproductive Medicine of Minnesota?

Failed to call with results
Failed to order appropriate test

Describe the specific things that went wrong at Center for Reproductive Medicine of Minnesota.

We were thankful to have insurance coverage and the way our first cycle went is we prepaid everything to the clinic and then submitted to insurance for reimbursement later. That in itself is a whole different story. We did the same prepay/request reimbursement the 2nd time and we found out after the fact that a contract was agreed to and nobody informed my clinic and the insurance company thought i was going to send all of the money back to them that they had reimbursed me for. They wanted to do it that way and re-process all of the claims through insurance first. It was a major nightmare.

Doctor

Mark Damario

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

St. Paul

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

2017, Unsuccessful

Age 38

2 IUI

1 IVF

European

Income $100K - $199K

Graphic Designer

1st of 2 Docs

Doesn't Recommend

Unsuccessful

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

We didn't feel like we had any understanding of our treatment or what they could do for us to help us start a family. He [Dr. Mark Damario] basically read back our questionnaire when we met with him and kept reading and showing us statistics. The statistics were not encouraging at all. We were mostly confused and didn't have any idea what the plan was. He didn't explain chromosomal/genetic testing with us very well, even though I'm over 35 years old. He was big into selling us on buying multiple IVF sessions, but didn't really give us a reason why we would need to do IVF multiple times.

This clinic [Center for Reproductive Med of MN] had a long waiting period to see a doctor (months). When I had a fail IUI the nurse asked me what I wanted to do next, my answer I don't know, what are my options (cause I honestly didn't know) I said IVF? The nurse goes you need to make an appt with the doctor to discuss that and he is book for weeks. Found that very frustrating to not be able to see a patient in a timely matter especially when everything with this is timely.

How was your experience with Mark Damario at Center for Reproductive Medicine of Minnesota?

We didn't feel like we had any understanding of our treatment or what they could do for us to help us start a family. He basically read back our questionnaire when we met with him and kept reading and showing us statistics. The statistics were not encouraging at all. We were mostly confused and didn't have any idea what the plan was. He didn't explain chromosomal/genetic testing with us very well, even though I'm over 35 years old. He was big into selling us on buying multiple IVF sessions, but didn't really give us a reason why we would need to do IVF multiple times.

What's one piece of advice would you give a prospective patient of Mark Damario at Center for Reproductive Medicine of Minnesota?

For us, it was a blessing that our insurance had us switch clinics. This clinic was not the place for us. We do have friends that liked this clinic and Dr Darmario and had success here.

During treatment, were you treated like a number or a human with Mark Damario at Center for Reproductive Medicine of Minnesota?

I felt like we had no direction in where to go with our treatments. We filled out a questionnaire and basically when we met with Dr. Damario he just read it back to us. My husband and I walked out of the clinic wondering if we should even continue. This clinic is where our insurance sent us first. Thankfully before we go fully into our treatment we were able to switch clinic and doctor. This was a night and day difference for us.

Describe the protocols Mark Damario used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.

We did IUI because I had unexplained infertility and felt like it would work for us. Really with my age, we should of went straight to IVF and skipped IUI. Now it's clear to me why I was a great candidate for IVF, and not IUI. But this wasn't explained to me at this clinic.

Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.

The nursing staff was nice. When I was at this clinic they didn't have an online portal where you could easily ask questions. I found that very frustrating and a little old school to not be able to email a nurse with a simple question.

Describe your experience with Center for Reproductive Medicine of Minnesota.

This clinic had a long waiting period to see a doctor (months). When I had a fail IUI the nurse asked me what I wanted to do next, my answer I don't know, what are my options (cause I honestly didn't know) I said IVF? The nurse goes you need to make an appt with the doctor to discuss that and he is book for weeks. Found that very frustrating to not be able to see a patient in a timely matter especially when everything with this is timely.

Describe Mark Damario's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine of Minnesota.

We did not do IVF with this clinic.

What specific things went wrong at Center for Reproductive Medicine of Minnesota?

Failed to call in prescriptions to pharmacy

Describe the specific things that went wrong at Center for Reproductive Medicine of Minnesota.

I had a hard time in the beginning getting my medication ordered. My insurance was telling me one pharmacy to use and the clinic was telling me another. Once I took control of double checking on my medication orders, this became much better.

Doctor

Mark Damario

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

St. Paul

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

2017, Successful

Age 42

5 IUI

PCOS

South Asian

Income $50K - $99K

Marketer or PR

2nd of 2 Docs

Strongly Recommends

Successful

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

Dr. Damario personally meets with you to explain your treatment options...From my first time meeting Dr. Damario, I knew he was a caring doctor. Compared to my first doctor, he is much more hands on with my care. I have seen him more in my one IUI cycle than I saw my other doctor in my 4 IUI's. Dr. Damario takes the time to explain things to you to make sure you understand the course of action. I highly recommend him...For my one IUI cycle with Dr. Damario, we used Gonal-F (150 IU) and then Ovidril. We decided to go with this route because this is what worked in my last IUI which resulted in my son with a different doctor. This worked again as I got pregnant right away and we found out it was twins. Unfortunately, we lost the twins at 8 weeks gestation.

Strengths [at Center for Reproductive Medicine of Minnesota] are that they will see you on the weekend so no time is wasted with waiting extra days. However, if you are at the St. Paul clinic, you will need to go to Minneapolis for your weekend appointments...You just have to stay on top of them to ensure they are sending in proper insurance paperwork in a timely manner. Weakness is that they only see you for certain procedures during the weekend. So if your baseline ultrasound ends up happening on a weekend, they will prefer you do it during a week day.

How was your experience with Mark Damario at Center for Reproductive Medicine of Minnesota?

From my first time meeting Dr. Damario, I knew he was a caring doctor. Compared to my first doctor, he is much more hands on with my care. I have seen him more in my one IUI cycle than I saw my other doctor in my 4 IUI's. Dr. Damario takes the time to explain things to you to make sure you understand the course of action. I highly recommend him.

What's one piece of advice would you give a prospective patient of Mark Damario at Center for Reproductive Medicine of Minnesota?

Make sure you ask lots of questions.

During treatment, were you treated like a number or a human with Mark Damario at Center for Reproductive Medicine of Minnesota?

Dr. Damario personally meets with you to explain your treatment options. Then when you do your first pregnancy ultrasound, he is the one who does it (NOT a nurse).

Describe the protocols Mark Damario used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.

For my one IUI cycle with Dr. Damario, we used Gonal-F (150 IU) and then Ovidril. We decided to go with this route because this is what worked in my last IUI which resulted in my son with a different doctor. This worked again as I got pregnant right away and we found out it was twins. Unfortunately, we lost the twins at 8 weeks gestation.

Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.

I have had mostly wonderful experiences with the nursing staff. They are kind and understanding. The only big hurdle I've run into was getting approval from my new insurance this year and having the nurses send in the proper paperwork for approval in a timely manner. Other than that, all previous interactions have been very good.

Describe your experience with Center for Reproductive Medicine of Minnesota.

Strengths are that they will see you on the weekend so no time is wasted with waiting extra days. However, if you are at the St. Paul clinic, you will need to go to Minneapolis for your weekend appointments. Dr. Damario is great and the nursing staff are also mostly great. You just have to stay on top of them to ensure they are sending in proper insurance paperwork in a timely manner. Weakness is that they only see you for certain procedures during the weekend. So if your baseline ultrasound ends up happening on a weekend, they will prefer you do it during a week day.

Describe the costs associated with your care under Mark Damario at Center for Reproductive Medicine of Minnesota.

I'm covered by insurance so I have a $30 co-pay almost every time I go in. I am unsure what the other costs are.

What specific things went wrong at Center for Reproductive Medicine of Minnesota?

Lost paperwork

Describe the specific things that went wrong at Center for Reproductive Medicine of Minnesota.

I was having insurance approval issues and had asked a nurse to send in some paperwork to my insurance. She must have forgotten to do it and I had to start my cycle without insurance approval. The good thing is that they were willing to give me samples of my meds until the insurance issue was resolved.

Doctor

Mark Damario

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

St. Paul

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

2015 - 2016, Successful

Age 30 - 31

6 IUI

2 IVF

Male Factor

European

Income $100K - $199K

Nurse or HC Services

2nd of 2 Docs

Neutral

Strongly Recommends

Successful

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

Dr. Damario decided to change my dosages on my meds and add in Ganirelix in hopes that I would produced more mature eggs and prevent any premature ovulation. ... He was very nice and personable and explained everything to my husband and I in great detail. Even though he was quiet I felt like he was to the point and made sure we understood everything. ....

My monitoring appointments were always in the morning as then it gave time for the doctor to review everything and then make any necessary medicine dosage changes or anything like that. It was very much a well-run clinic [CRMM] and never did it feel like you were the next in line. ... The staff is really there to help you and they want the best outcome for their patients. Never once did they make me feel like I was being a burden and they always answered any questions I had.

How was your experience with Mark Damario at Center for Reproductive Medicine of Minnesota?

He was a very good doctor. I was scheduled with him after I had to reschedule my appointment from another doctor at the clinic. He was very nice and personable and explained everything to my husband and I in great detail. Even though he was quiet I felt like he was to the point and made sure we understood everything. He took the time to answer all of our questions and address our concerns.

What's one piece of advice would you give a prospective patient of Mark Damario at Center for Reproductive Medicine of Minnesota?

Don't be afraid to ask questions. He is quiet but very personable.

During treatment, were you treated like a number or a human with Mark Damario at Center for Reproductive Medicine of Minnesota?

Dr. Damario was quiet but explained everything very well. He always answered my questions and never did I feel like I was being a burden to him. He was to the point and never gave any sense of false hope.

Describe the protocols Mark Damario used in your cycles at Center for Reproductive Medicine of Minnesota and their degree of success.

My first protocol I was on Lupron, Menopur, and Follistim. After the first retrieval I produced 17 eggs, 10 were mature and 8 fertilized. Unfortunately we were left with no embryos after our genetic testing was done. For my next egg retrieval Dr. Damario decided to change my dosages on my meds and add in Ganirelix in hopes that I would produced more mature eggs and prevent any premature ovulation. At my retrieval we got 15 eggs, 13 were mature and 10 fertilized. After both retrievals and genetic testing we were left with 2 genetically normal embryos.

Describe your experience with your nurse at Center for Reproductive Medicine of Minnesota.

The nurses and staff were the ones who I/we dealt with the most. We had the most communication between us and they could not have been more great. They always made sure our questions were answered and our concerns were addressed. Because I live about 2 hours away from them they were always so good about communication and accommodating when needed.

Describe your experience with Center for Reproductive Medicine of Minnesota.

The staff is really there to help you and they want the best outcome for their patients. Never once did they make me feel like I was being a burden and they always answered any questions I had. They were so helpful in so many ways and they really made you feel comfortable and that you mattered. When you're dealing with infertility the last thing you want to feel is as if you're just another number. The staff really treated me well.

Describe your experience with your monitoring appointments at Center for Reproductive Medicine of Minnesota.

Describe the costs associated with your care under Mark Damario at Center for Reproductive Medicine of Minnesota.

The costs were broken down into monitoring, procedures, and they gave estimates on what medications and genetic testing would cost. They also had the embryo storage cost information.

Describe Mark Damario's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine of Minnesota.

We did discuss the risks about transferring 2 vs 1 and ultimately the decision was left up to myself and my husband.

Doctor

Mark Damario

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

St. Paul

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

2015 - 2016, Successful

Age 36 - 37

1 IVF

Unexplained

European

Teacher

Neutral

Strongly Recommends

Successful

Review of

Mark Damario Center for Reproductive Medicine of Minnesota

Dr. Damario did a great job of explaining my cycle, process and possible outcomes with both my husband and myself. He is thoughtful in his answers and takes his time with patients... is very soft spoken...Sometimes the science behind the procedures gets in the way of his human connection. He is the person that made decisions as to how to proceed in my treatment plan because of his knowledge and previous experience and then handed my treatment off to the incredible nursing staff at CRM. He explained risks and procedures well and was able to answer our questions.

I always felt welcome at CRM St. Paul. The entire staff is fantastic! They are very organized, well versed in insurance, compassionate, honest, friendly, kind and gentle. They get to know you, your family and your availability. They care!...The nurses at CRM are incredible! They are compassionate, kind, super intelligent, honest and available. I cannot say enough remarkable things about the nurses at CRM...The cost of procedures was very clearly outlined early on in our treatment and we were very aware of what to expect as far as insurance coverage and personal billing.

How was your experience with Mark Damario at Center for Reproductive Medicine of Minnesota?

Dr. Damario is very soft spoken. He is thoughtful and very intelligent. Sometimes the science behind the procedures gets in the way of his human connection. He is the person that made decisions as to how to proceed in my treatment plan because of his knowledge and previous experience and then handed my treatment off to the incredible nursing staff at CRM. He explained risks and procedures well and was able to answer our questions.

What's one piece of advice would you give a prospective patient of Mark Damario at Center for Reproductive Medicine of Minnesota?

I would suggest a future patient to be prepared with questions during the meeting with Dr. Damario. After our first two meetings, we did not see him but saw the fabulous nursing staff at CRM. (Seriously, the nurses are AMAZING!)

During treatment, were you treated like a number or a human with Mark Damario at Center for Reproductive Medicine of Minnesota?

Dr. Damario did a great job of explaining my cycle, process and possible outcomes with both my husband and myself. He is thoughtful in his answers and takes his time with patients.

Describe your experience with the nursing staff at Center for Reproductive Medicine of Minnesota.

The nurses at CRM are incredible! They are compassionate, kind, super intelligent, honest and available. I cannot say enough remarkable things about the nurses at CRM.

Describe your experience with Center for Reproductive Medicine of Minnesota.

Describe the costs associated with your care under Mark Damario at Center for Reproductive Medicine of Minnesota.

The cost of injections and other medications were expensive. I learned quickly to call around to various pharmacies when that option was available. The cost of procedures was very clearly outlined early on in our treatment and we were very aware of what to expect as far as insurance coverage and personal billing.

Describe Mark Damario's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine of Minnesota.

Dr. Damario talked very openly and honestly about multiple vs. single transfers. He offered insight into possible challenges and listened carefully to our wishes.

Doctor

Mark Damario

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Center for Reproductive Medicine of Minnesota

St. Paul