Center for Reproductive Medicine Orlando

2022, Unknown Success

9

8

Age 29

European

Income $100K - $199K

Nurse or HC Services

Only Doc Seen

Strongly Recommends

Neutral

Success w/ Doc Too early to know

Review of

Sejal Patel Center for Reproductive Medicine Orlando

Thus far, my impression of Dr. Patel is that she treats her clients with the utmost care and respect. She has listened, taken extra time and researched certain topics that I’ve inquired about...She agreed that with my age there were other tests that should be done to rule out reasons that could be impacting our chances to conceive naturally besides my balanced translocation before considering IVF as our next step

The only complaint I have [regarding CRM Orlando] is that I have not always received a call from the nurse to review results of various blood draws, however, this is something I can review for myself online and does not always require a phone call. I try to check my portal every week to stay up to date on any new results to my portal in case I do not receive a phone call...It is evident that Dr. Patel and her staff work hard to provide their patients with the utmost care and respect.

How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?

Dr. Patel is compassionate and knowledgeable. She is working diligently to set up a treatment that is tailored to me and my individualized needs. I value her input and suggestions of how to move forward on our ttc journey.

What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?

If having a doctor with a warm bedside manner is important to you; you will find just that in Dr. Patel.

During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?

Dr. Patel was warm, caring and truly made me feel like I was getting individualized care. From the start of my diagnosis with balanced translocation my journey had led me to several professionals prior to making my way to a fertility specialist. Unfortunately, not all of these experiences were good ones. I came to Dr. Patel seeking answers and guidance. After the loss of 4 babies, I needed that. Thus far, my impression of Dr. Patel is that she treats her clients with the utmost care and respect. She has listened, taken extra time and researched certain topics that I’ve inquired about to make sure that I feel comfortable, informed and supported. My husband and I have not yet reached the point that we are considering IVF as our next course of action which Dr. Patel has been incredibly supportive of. She agreed that with my age there were other tests that should be done to rule out reasons that could be impacting our chances to conceive naturally besides my balanced translocation before considering IVF as our next step. I cannot say enough wonderful things about Dr. Patel and her staff. I wanted a doctor who has a warm bedside manner, is knowledgeable and who truly has my best interests at heart. I believe I have found that with Dr. Patel.

Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.

Dr. Patel has suggested a broad range of blood test and or procedures to explore as our next steps. I want to have all the information we can gather prior to heavily considering IVF. She understands that about me and supports my wishes while also offering guidance.

Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.

The nursing staff were friendly, compassionate and prompt with phone calls and messages through my portal.

Describe your experience with Center for Reproductive Medicine Orlando.

CRM is a large well known clinic in the Central Florida area and have treated a variety of hopeful parents with various needs. It is evident that Dr. Patel and her staff work hard to provide their patients with the utmost care and respect.

Describe the costs associated with your care under Sejal Patel at Center for Reproductive Medicine Orlando.

This far I have lid for 2 consultations and various blood tests. I will be able to better answer this question further into our treatment process as we are really at the beginning.

Describe Sejal Patel's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.

We have not reached this point in our treatment with doctor Patel so I’m unsure of the answer to this question. From what I know of her practices I would assume she would suggest the option that poses the least risk to mother and baby.

What specific things went wrong at Center for Reproductive Medicine Orlando?

Failed to call with results

Describe the specific things that went wrong at Center for Reproductive Medicine Orlando.

The only complaint I have is that I have not always received a call from the nurse to review results of various blood draws, however, this is something I can review for myself online and does not always require a phone call. I try to check my portal every week to stay up to date on any new results to my portal in case I do not receive a phone call. My hope is that in the future I will receive more correspondence with the nurse regarding my results.

9

Doctor

Sejal Patel

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

8

Clinic

Center for Reproductive Medicine Orlando

Celebration

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sejal Patel Center for Reproductive Medicine Orlando

2019, Unknown Success

10

8

Age 27

2 Fertility Medications

PCOS

Recurrent Pregnancy Loss

European

Nurse or HC Services

Only Doc Seen

Strongly Recommends

Neutral

Success w/ Doc Not sure

Review of

Sejal Patel Center for Reproductive Medicine Orlando

In my first consultation Dr. Patel was extremely thorough in my work up and miscarriage history...Unfortunately my second cycle ended in a miscarriage at 10 weeks for unknown reasons. Dr.Patel acted quickly to preserve the pregnancy for a D&C to obtain genetic test...preference is single [transfer] to minimize risk to both mother and babies...has called me directly to discuss results. She remembers our past conversations and questions I’ve had. She has been empathetic throughout this process

[Center for Reproductive Medicine Orlando is] open on the weekends for ovary checks and the team of other REs are flexible to see you for emergencies...it can be difficult to get ahold of...is easier to get a response through their portal messages than calling...Failed to provide results has happened as well as failed to call in or refill medications

How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?

In my first consultation Dr. Patel was extremely thorough in my work up and miscarriage history. At my “results” visit she went over every result and what the treatment plan for it was. Unfortunately my second cycle ended in a miscarriage at 10 weeks for unknown reasons. Dr.Patel acted quickly to preserve the pregnancy for a D&C to obtain genetic test. She has since been working with Dr. Kliman at Yale for his endometrial function test on the D&C products as well as an EFT within an IVF cycle. She has been warm, empathetic and thorough throughout my journey

What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?

Be very clear with her nursing staff. It is easier to get a response through their portal messages than calling

During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?

She has called me directly to discuss results. She remembers our past conversations and questions I’ve had. She has been empathetic throughout this process

Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.

The first two cycles were times intercourse with trigger injections. We used clomid day 3-7 after ovary check, then checked day 14 for tigger injection with low dose steroids, followed by progesterone suppository until pregnancy testing. This was coupled with daily baby aspirin, prenantal vitamins, metformin 1500 a day, and vitamin D

Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.

They can be short and unclear at times but clear messages to them result in clear responses

Describe your experience with Center for Reproductive Medicine Orlando.

The strengths include the connected surgery center, they’re open on the weekends for ovary checks and the team of other REs are flexible to see you for emergencies if Dr. Patel isn’t in. Weakness is it can be difficult to get ahold of the nursing team and/or Dr Patel

Describe the costs associated with your care under Sejal Patel at Center for Reproductive Medicine Orlando.

I don’t recall exact costs. A biopsy was roughly 500$ medications ranged from 8-60$ and my hysteroscopy with anesthesia was 2000$

Describe Sejal Patel's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.

Dr. Patel’s preference is single to minimize risk to both mother and babies

What specific things went wrong at Center for Reproductive Medicine Orlando?

Failed to call in prescriptions to pharmacy
Failed to call with results

Describe the specific things that went wrong at Center for Reproductive Medicine Orlando.

Failed to provide results has happened as well as failed to call in or refill medications

10

Doctor

Sejal Patel

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

8

Clinic

Center for Reproductive Medicine Orlando

Celebration

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sejal Patel Center for Reproductive Medicine Orlando

2018 - 2019, Unknown Success

9

Age 35 - 36

3 IUI

Latinx

Income $50K - $99K

Marketer or PR

2nd of 2 Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Sejal Patel Center for Reproductive Medicine Orlando

When speaking with Dr. Patel I felt like she was championing my journey. I wish I could see more of her throughout the process. She made my husband and I feel comfortable with her and she truly gained our trust, which is usually difficult for my husband. She made us feel like she was just as invested as we were to help us become parents....Our final round of IUI we came to the conclusion to do a more aggressive form of IUI with Letrozole (5 days) plus Gonal F shots (5-6 days) to help my follicles grow, trigger shot, and IUI...I felt like she was championing my journey. I wish I could see more of her throughout the process. She made my husband and I feel comfortable with her and she truly gained our trust, which is usually difficult for my husband. She made us feel like she was just as invested as we were to help us become parents.

The Celebration office [of Center for Reproductive Medicine] which I would go to mostly was small and homey. The staff got to know my husband and I much better than in the Winter Park location. The Winter Park location was larger and you almost felt like just another number going through there. The staff is fantastic which is their biggest strength. But you loose that one on one quality time when you go to such a big location.

How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?

When speaking with Dr. Patel I felt like she was championing my journey. I wish I could see more of her throughout the process. She made my husband and I feel comfortable with her and she truly gained our trust, which is usually difficult for my husband. She made us feel like she was just as invested as we were to help us become parents.

What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?

Tell her everything you expect from the process so she can adjust to you. You don't have to adjust to the craziness of the office.

During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?

When in her presence I felt like a human, I felt like she had the same goal as me, she understood my frustrations. However, for follow ups and some monitoring I felt a bit like a number.

Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.

At first we did one round of Letrozole (5 days) with a trigger shot and relations. We then moved on to two rounds of IUI with Letrozole (5 days), trigger shot, and IUI. Our final round of IUI we came to the conclusion to do a more aggressive form of IUI with Letrozole (5 days) plus Gonal F shots (5-6 days) to help my follicles grow, trigger shot, and IUI.

Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Heather (Nurse Practioner) and Jennifer (nurse))

The staff was very helpful in answering all of my crazy questions. They have an online portal which I would use to schedule all my appointments and ask all kinds of questions and they were so kind each and every time.

Describe your experience with Center for Reproductive Medicine Orlando.

There are two clinics for CRM. The Celebration office which I would go to mostly was small and homey. The staff got to know my husband and I much better than in the Winter Park location. The Winter Park location was larger and you almost felt like just another number going through there. The staff is fantastic which is their biggest strength. But you loose that one on one quality time when you go to such a big location.

Describe the costs associated with your care under Sejal Patel at Center for Reproductive Medicine Orlando.

Luckily for us our IUI's were covered under my insurance. However, as we move onto IVF we've seen that our out of pocket cost will be about $14K.

9

Doctor

Sejal Patel

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Center for Reproductive Medicine Orlando

Celebration

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sejal Patel Center for Reproductive Medicine Orlando

2015 - 2019, Successful

7

Age 36 - 40

1 IUI

PCOS

European

Native American

Income $100K - $199K

1st of 2 Docs

2 Fertility Medications With Other Docs

Neutral

Successful

Review of

Sejal Patel Center for Reproductive Medicine Orlando

Dr. Patel was patient and friendly and knowledgeable. I remember thinking she was the best doctor I’d ever had. I believe now she has taken on too many patients, or she is taking more time off because I haven’t seen her in over a year...Know that you will be seeing her PA and partner doctors for most of your appointments...The first time I saw Dr. Patel, she was amazing and I felt like she was determined to get us pregnant.

They [Center for Reproductive Medicine Orlando] are open on weekends and are good about squeezing you in when needed. The office staff is friendly and professional. Appointments are quick, and they usually run on time. Depending on your doctor’s schedule, expect to see one of the other doctors in the practice from time to time (although they are all good)...The first time I used Dr. Patel, her nurses were amazing and followed up with me to make sure i was on track and understanding next steps. They have not done any of that this time around (3 years later).

How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?

Dr. Patel was patient and friendly and knowledgeable. I remember thinking she was the best doctor I’d ever had. I believe now she has taken on too many patients, or she is taking more time off because I haven’t seen her in over a year.

What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?

Know that you will be seeing her PA and partner doctors for most of your appointments.

During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?

The first time I saw Dr. Patel, she was amazing and I felt like she was determined to get us pregnant. She was warm and caring, yet informative and direct. I am “seeing” her again for a year now, and I have not seen her once, only her PA, Heather. Heather is sweet and knowledgeable, but I feel like it’s just business this time.

Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.

I used Letrizole for one cycle to see how i was ovulating. Then I used Letrizole + a trigger shot + IUI, which resulted in a healthy baby. She diagnosed me with PCOS and said that sometimes I ovulate and sometimes I don’t. She thought and trigger shot and IUI was the best fit for me.

Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.

The first time I used Dr. Patel, her nurses were amazing and followed up with me to make sure i was on track and understanding next steps. They have not done any of that this time around (3 years later).

Describe your experience with Center for Reproductive Medicine Orlando.

They are open on weekends and are good about squeezing you in when needed. The office staff is friendly and professional. Appointments are quick, and they usually run on time. Depending on your doctor’s schedule, expect to see one of the other doctors in the practice from time to time (although they are all good).

Describe the costs associated with your care under Sejal Patel at Center for Reproductive Medicine Orlando.

Diagnostic testing was covered under insurance, so only small copays. Once diagnosed, everything else came to approximately $1300.

What specific things went wrong at Center for Reproductive Medicine Orlando?

Failed to call with results
Failed to send your chart to another clinic
Failed to convey critical information

Describe the specific things that went wrong at Center for Reproductive Medicine Orlando.

This time around (currently still going), I was told my doctor was calling in a particular medication, but according to my bloodwork, I did not understand why (indicator was in range). When I called the office, I spoke with the doctor’s PA. She did not know why I was prescribed the medication and it took some digging to find out why. We went back and forth about it, and they ended up sending me to an endocrinologist.

7

Doctor

Sejal Patel

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

7

Clinic

Center for Reproductive Medicine Orlando

Celebration

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sejal Patel Center for Reproductive Medicine Orlando

2017 - 2018, Unknown Success

10

Age 37 - 38

1 Fertility Medications

European

Income $50K - $99K

Teacher

Only Doc Seen

Strongly Recommends

Success w/ Doc Not sure

Review of

Sejal Patel Center for Reproductive Medicine Orlando

Dr. Patel answered all of questions whenever I had any. When my first cycle of timed intercourse with letrozole and ovidrel injection didn't work, she moved me on to IUI. Her warmth and personality in our meetings have made me feel comfortable. And her confidence that I would get pregnant has made me hopeful!... She patiently sat and answered all of my questions (one was even a little weird and she looked up the info right there!) She never made feel rushed or bad for having so many questions.

The clinic [Center for Reproductive Med Orlando] is a popular one in my city which gives me confidence. I have had several friends use this clinic with successful pregnancies. The only downfall is that if there is a certain doctor you want to see at the clinic, there may be a long wait until the first appointment.... The nursing staff is always friendly and welcoming. They are always helpful and respond to my questions.... I was supposed to start taking the suppository tonight and then twice a day going forward.

How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?

Dr. Patel answered all of questions whenever I had any. When my first cycle of timed intercourse with letrozole and ovidrel injection didn't work, she moved me on to IUI. Her warmth and personality in our meetings have made me feel comfortable. And her confidence that I would get pregnant has made me hopeful!

What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?

Dr. Patel is popular so book your first appointment as soon as you know you need it because it may take a while to get in to see her at first.

During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?

I went in to my first visit with a ton of questions. She patiently sat and answered all of my questions (one was even a little weird and she looked up the info right there!) She never made feel rushed or bad for having so many questions.

Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.

I had one Timed Intercourse cycle. I went in for monitoring on cd 3, took 2.5 mg Letrozole from cd 3-7 then went back for monitoring at cd11. My numbers were where they needed to be so I did a trigger shot of Ovidrel that night with intercourse that night and the next two nights. I also used Prometrium during my luteal phase. Sadly, I did not get pregnant. I had to wait to be on my husband's insurance so we are now in the middle of our first IUI cycle. Again, I went in for monitoring on cd 3 and took 2.5 mg of Letrozole from cd 3-7. I went in for monitoring on cd 11 but my numbers were not where they needed to be. I went in again on cd 13 and they were still not high enough and my lining was thin so she put me on estrace and I will go back for another ultrasound and bloodwork on cd 15.

Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Heather )

The nursing staff is always friendly and welcoming. They are always helpful and respond to my questions.

Describe your experience with Center for Reproductive Medicine Orlando.

The clinic is a popular one in my city which gives me confidence. I have had several friends use this clinic with successful pregnancies. The only downfall is that if there is a certain doctor you want to see at the clinic, there may be a long wait until the first appointment.

What specific things went wrong at Center for Reproductive Medicine Orlando?

Failed to call in prescriptions to pharmacy

Describe the specific things that went wrong at Center for Reproductive Medicine Orlando.

Today I was prescribed estrace. I was supposed to start taking the suppository tonight and then twice a day going forward. Unfortunately, my prescription was not sent in to the pharmacy so I won't be able to start until tomorrow night.

10

Doctor

Sejal Patel

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Center for Reproductive Medicine Orlando

Celebration

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sejal Patel Center for Reproductive Medicine Orlando

2016 - 2018, Unsuccessful

8

9

Age 36 - 38

2 IUI

Endometriosis

Income $50K - $99K

Nurse or HC Services

Only Doc Seen

Neutral

Strongly Recommends

Unsuccessful

Review of

Sejal Patel Center for Reproductive Medicine Orlando

I had done my research on my endometriosis and what our treatment options may be before meeting with Dr. Patel. When I had my first meeting, she was very warm and caring and explained the different types of infertility treatments available but she jumped straight to IVF being our only way of getting pregnant. Once I explained that we were not quite to that point she tailored a plan to my needs.

I love that CRM has multiple locations and the ease of making appointments. I have had appointments/lab draws/IUI's/consults in each of their offices. The Celebration office can run a little behind schedule and the secretary can be a bit rude and abrupt. The Orlando office just moved to a new location and they have everything streamlined! I arrived early for my appointment and they were able to see me 20 minutes before my scheduled time. My only real complaint would be with financing.

How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?

The 2 times I have actually SEEN Dr. Patel she has always been warm and caring and answered all of my questions. I only saw her for my initial infertility consultation and then my second consult after surgery to start IUI's.

During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?

I had done my research on my endometriosis and what our treatment options may be before meeting with Dr. Patel. When I had my first meeting, she was very warm and caring and explained the different types of infertility treatments available but she jumped straight to IVF being our only way of getting pregnant. Once I explained that we were not quite to that point she tailored a plan to my needs.

Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.

First we did labs and an ultrasound to get a good baseline. Then we moved on to IUI. Baseline scan CD1-3, letrozole 5 mg CD 3-7, follicle scan CD11 and trigger to follow. IUI 36 hours after trigger. Progesterone level draw CD 21 (mine was on the lower end so I started suppositories CD21 until 28). Take home pregnancy test 14 days after IUI.

Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.

Every nurse that I have come in contact with in the office and over the phone have always been WONDERFUL. I am a night shift nurse and sometimes I need my appointments first thing in the morning after work/between shifts and they are always super accommodating.

Describe your experience with Center for Reproductive Medicine Orlando.

I love that CRM has multiple locations and the ease of making appointments. I have had appointments/lab draws/IUI's/consults in each of their offices. The Celebration office can run a little behind schedule and the secretary can be a bit rude and abrupt. The Orlando office just moved to a new location and they have everything streamlined! I arrived early for my appointment and they were able to see me 20 minutes before my scheduled time. My only real complaint would be with financing. My husband and I took a loan out that way paid directly to CRM, yet we continued to receive bills for procedures. Once I contacted the finance manager, the situation was taken care.

Describe the costs associated with your care under Sejal Patel at Center for Reproductive Medicine Orlando.

Insemination and washing $450

8

Doctor

Sejal Patel

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Center for Reproductive Medicine Orlando

Celebration

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sejal Patel Center for Reproductive Medicine Orlando

2017 - 2018, Unsuccessful

10

8

Age 29 - 30

1 IUI

1 Egg Freezing

1 Embryo Freezing

Endometriosis

Unexplained

European

East Asian

Income $50K - $99K

Nurse or HC Services

1st of 3 Docs

IVF With Other Docs

Donor Eggs With Other Docs

Surrogacy With Other Docs

Strongly Recommends

Neutral

Unsuccessful

Review of

Albert Asante Center for Reproductive Medicine Orlando

He [Dr. Albert Asante] is a wonderful person. He always has a smile on his face and is a very relatable in conversation. He is a family man and is easy to talk to. He was always there when we had questions and personally called us back if we requested a call back. He is a wonderful doctor.... We did an atognist protcol if I remember. We did menopur, gonal f, and cetrotide I think. We were on bcp prior to stims, we stimmed 9 days had 18 eggs, 14 retrieved by the on day surgeon not Dr. Ashante because it was not his day. Only two made it to blast and only one came back Pgs norma

Unfortunately this is not a good subject we started out happy with our nurse [at Center for Reproductive Medicine Orlando] and she was very imformative but our protocol seemed to be very unorganized and we were given the wrong. Instruction during stims I’m hoping this didn’t prevent us from getting pregnant. There were a lot of mistakes by the nurse that was working with us and I was driving to different office location because they were messing up medication orders and trying to make it up but in the end it seems she must of been let go because we got a new nurse after transfer and she seems to be doing well so far no complaints yet.

How was your experience with Albert Asante at Center for Reproductive Medicine Orlando?

He is a wonderful person. He always has a smile on his face and is a very relatable in conversation. He is a family man and is easy to talk to. He was always there when we had questions and personally called us back if we requested a call back. He is a wonderful doctor.

What's one piece of advice would you give a prospective patient of Albert Asante at Center for Reproductive Medicine Orlando?

To listen to what he has to say, ask him whatever you want. He is a brilliant man!

During treatment, were you treated like a number or a human with Albert Asante at Center for Reproductive Medicine Orlando?

He treated me like a human. He was very compassionate with my husband and I both. He always gave us as mush as we wanted during Office visits and made sure to answer any questions we had. He ever allowed my husband to conf call in when he couldn’t make it to my appointments.

Describe the protocols Albert Asante used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.

We did an atognist protcol if I remember. We did menopur, gonal f, and cetrotide I think. We were on bcp prior to stims, we stimmed 9 days had 18 eggs, 14 retrieved by the on day surgeon not Dr. Ashante because it was not his day. Only two made it to blast and only one came back Pgs normal. We also did lupron and progesterone prior to transfer and progesterone during the tww. Unfortunately it didn’t take and we didn’t get above a 0 on my beta. We are now prepping for the 2nd cycle with new supplants for about 3 months prior to retrieval. Hoping for better quality eggs this time.

Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.

Unfortunately this is not a good subject we started out happy with our nurse and she was very imformative but our protocol seemed to be very unorganized and we were given the wrong. Instruction during stims I’m hoping this didn’t prevent us from getting pregnant. There were a lot of mistakes by the nurse that was working with us and I was driving to different office location because they were messing up medication orders and trying to make it up but in the end it seems she must of been let go because we got a new nurse after transfer and she seems to be doing well so far no complaints yet.

Describe your experience with Center for Reproductive Medicine Orlando.

Beautiful offices, front desk staff need work. As a patient if infertility issues I would expect the front desk staff to be over friendly and inviting and they really aren’t. There’s no welcome or greeting when you walk in. No eye contact just a “sign in and we’ll call you when we’re ready” it’s like that at both clinics. One clinic is definitely nicer then the other but the front desk staff just needs customer service training.

Describe the costs associated with your care under Albert Asante at Center for Reproductive Medicine Orlando.

$29,000

What specific things went wrong at Center for Reproductive Medicine Orlando?

Failed to call in prescriptions to pharmacy
Failed to call with results
Failed to order appropriate test
Failed to inform you of changes in protocol
Provided conflicting information
Failed to convey critical information

Describe the specific things that went wrong at Center for Reproductive Medicine Orlando.

Just during stims meds were told to be ordered which needed to be over nighted we spend about $200 and came towards the end of the day when we were supposed to trigger we were told we didn’t need the trigger shot or the meds and that they made a mistake and I needed to drive to the Orlando Office instead of celebration to pick up a shot that I need to take the next day. I drive over an hour the Orlando and pick up the shot and got a call saying I didn’t need the shot and to bring back the unused injection during my pre op appointment. This nurse isn’t there anymore so I’m hoping my second round doesn’t have any issues. Also I was supposed to use suppositories and the nurse forgot to instruct me on that and the doctor was not aware I wasn’t on them.

10

Doctor

Albert Asante

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

8

Clinic

Center for Reproductive Medicine Orlando

Celebration

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Albert Asante Center for Reproductive Medicine Orlando

2016 - 2017, Unsuccessful

10

Age 31 - 32

3 IUI

Unexplained

European

Income $100K - $199K

Engineer

Only Doc Seen

Strongly Recommends

Unsuccessful

Review of

Sejal Patel Center for Reproductive Medicine Orlando

Every time I talked to Dr Patel I wanted to hug her. She never made me feel stupid for being upset and always calmly explained anything I needed explaining. She always responded to my questions through the nurses most of the time, but my questions were answered.... Dr. Patel called me personally when I was having a rough time with a cycle. It made me feel like she was invested in my fertility treatment

The clinic [Center for Reproductive Medicine] was very efficient and organized. I rarely had to wait long for an appointment. The staff was always friendly. The regular ultrasound tech was great and always explained what she was doing. The one bad experience I had with a tech was once when there was a temp and she wouldn't tell me why she saw.

How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?

Every time I talked to Dr Patel I wanted to hug her. She never made me feel stupid for being upset and always calmly explained anything I needed explaining. She always responded to my questions through the nurses most of the time, but my questions were answered.

What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?

Come to appointment with questions. Dr Patel will answer anything you need to know, but she doesn't know what you do and do. It know. You have to ask.

During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?

Dr. Patel called me personally when I was having a rough time with a cycle. It made me feel like she was invested in my fertility treatment

Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.

We started with 2 cycles of medicated cycles with letrozle, orebyl trigger and progesterone. Then we moved to iui with the same protocol. Then the third iui we added estradiol. After the third failed iui we decided to take a break from treatment and also to use that opportunity to try to lose weight to improve fertility. We will resume treatment in May 2017, 30 pounds light. We will likely try two more iui before IVF.

Describe your experience with your nurse at Center for Reproductive Medicine Orlando.

She was very nice especially when delivering bad news. She didn't always have the answers to my questions but was always good about getting the Doctors answers and getting back to me.

Describe your experience with Center for Reproductive Medicine Orlando.

The clinic was very efficient and organized. I rarely had to wait long for an appointment. The staff was always friendly. The regular ultrasound tech was great and always explained what she was doing. The one bad experience I had with a tech was once when there was a temp and she wouldn't tell me why she saw.

Describe the costs associated with your care under Sejal Patel at Center for Reproductive Medicine Orlando.

Monitoring appointments were covered by insurance. Rate for IUIs was approx $500

10

Doctor

Sejal Patel

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Center for Reproductive Medicine Orlando

Celebration

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sejal Patel Center for Reproductive Medicine Orlando

2015 - 2016, Successful

8

Age 26 - 27

4 IUI

1 IVF

1 Embryo Freezing

Anovulation

Male Factor

PCOS

Income $50K - $99K

1st of 2 Docs

Egg Freezing With Other Docs

Neutral

Successful

Review of

Celso Silva Center for Reproductive Medicine Orlando

Dr. Silva listened to what we had to say, and made us really feel like we collaborated on our treatment plan together. He always answered all my questions with patience and kindness. The only weakness I would note was that I wish after several failed cycles we would have been urged to move to IVF quicker, as that is the only way we have had success.

Their [Center for Reproductive Medicine Orlando] strengths were a variety of appointment choices, good phlebotomist on site, cleanliness in the clinic. Their weaknesses would be wait times at the clinic, and one of the nurses we were assigned. Overall more strengths than weaknesses...Dr. Silva advised us on eSET and explained why.

How was your experience with Celso Silva at Center for Reproductive Medicine Orlando?

Dr. Silva listened to what we had to say, and made us really feel like we collaborated on our treatment plan together. He always answered all my questions with patience and kindness. The only weakness I would note was that I wish after several failed cycles we would have been urged to move to IVF quicker, as that is the only way we have had success.

What's one piece of advice would you give a prospective patient of Celso Silva at Center for Reproductive Medicine Orlando?

Don’t be afraid to ask questions and be your own advocate. He’s a very understanding and hands on doctor.

During treatment, were you treated like a number or a human with Celso Silva at Center for Reproductive Medicine Orlando?

Dr. Silva took his time with us on every visit, and remembered little details pertaining to our care.

Describe the protocols Celso Silva used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.

Medicated timed intercourse with letrozole and trigger shot. Used to treat anovulation from PCOS. Ovulation occurred but no pregnancies. Medicated IUIs. Combo cycles with femara and injections with trigger. Ovulation occurred but no pregnancies. Last cycle, no response to meds. IVF with PGS/ICSI freeze all cycle with FET. Pregnant and had a singleton.

Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.

Several nurses were great but there was one in particular who most definitely was not. She didn’t belong in the infertility field. Very cold and gruff.

Describe your experience with Center for Reproductive Medicine Orlando.

Their strengths were a variety of appointment choices, good phlebotomist on site, cleanliness in the clinic. Their weaknesses would be wait times at the clinic, and one of the nurses we were assigned. Overall more strengths than weaknesses

Describe the costs associated with your care under Celso Silva at Center for Reproductive Medicine Orlando.

Overall I think we spent around $20-25k for all treatment

Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.

Dr. Silva advised us on eSET and explained why. His reasons made sense.

What specific things went wrong at Center for Reproductive Medicine Orlando?

Failed to call with results

Describe the specific things that went wrong at Center for Reproductive Medicine Orlando.

A couple times I had to call to get my results for labs.

8

Doctor

Celso Silva

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

8

Clinic

Center for Reproductive Medicine Orlando

Celebration

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Celso Silva Center for Reproductive Medicine Orlando

2015 - 2016, Successful

10

Age 27 - 28

2 Fertility Medications

PCOS

European

Income $0 - $49K

Only Doc Seen

Strongly Recommends

Successful

Review of

Sejal Patel Center for Reproductive Medicine Orlando

She [Dr. Sejal Patel] had wonderful bedside manor and addressed a very delicate situation as such. I never felt like she didn’t understand my struggles or the pain associed with them.... I had 3 failed rounds of Clomid and 3 failed rounds of Letrozol at the highest dose that could be prescribed by an OB/GYN. She did all of the prerequisite tests to make sure I could become pregnant and stay pregnant, and then she raised the dosage of Letrozol for me. We continued with ultrasounds to check follicle size and then did a forced ovulation trigger shot. It technically worked the 1st time but resulted in a chemical pregnancy. We tried again immediately (counting the chemical pregnancy as a period bc I don’t have them on my own) and we were successful

I always felt like I needed to tiptoe around the front desk ladies [at Center for Reproductive Med Orlando]. They are human and have emotions and their own problems, but they definitely seemed to bring them to work. Most of the nurses were wonderful. The lab workers were amazing!... I never felt like they [the nurses] cared about the pain we were feeling. Especially after a chemical pregnancy. One nurse called and basically said “yeah, you were technically pregnant, but you aren’t anymore. We’ll wait for your next period and try again.” I was CRUSHED and FRUSTRATED. If this nurse had taken the time to see who I was and what was causing my fertility issues in the 1st place she would know that I don’t have periods anyway.

How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?

She had wonderful bedside manor and addressed a very delicate situation as such. I never felt like she didn’t understand my struggles or the pain associed with them. I would recommend her to anyone in central Florida that needs an RE

What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?

I would recommend that they avoid letting the nurses make a decision without consulting Dr. Patel 1st.

During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?

She always remembered my name and situation. She was willing to work with my husband and I to find the best uses of our financial situation. Always warm and welcoming!

Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.

I had 3 failed rounds of Clomid and 3 failed rounds of Letrozol at the highest dose that could be prescribed by an OB/GYN. She did all of the prerequisite tests to make sure I could become pregnant and stay pregnant, and then she raised the dosage of Letrozol for me. We continued with ultrasounds to check follicle size and then did a forced ovulation trigger shot. It technically worked the 1st time but resulted in a chemical pregnancy. We tried again immediately (counting the chemical pregnancy as a period bc I don’t have them on my own) and we were successful

Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.

Hit or miss. I never felt like they cared about the pain we were feeling. Especially after a chemical pregnancy. One nurse called and basically said “yeah, you were technically pregnant, but you aren’t anymore. We’ll wait for your next period and try again.” I was CRUSHED and FRUSTRATED. If this nurse had taken the time to see who I was and what was causing my fertility issues in the 1st place she would know that I don’t have periods anyway.

Describe your experience with Center for Reproductive Medicine Orlando.

I always felt like I needed to tiptoe around the front desk ladies. They are human and have emotions and their own problems, but they definitely seemed to bring them to work. Most of the nurses were wonderful. The lab workers were amazing! Dr. Patel is incomparable! She makes every other little thing completely worth it!

10

Doctor

Sejal Patel

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Center for Reproductive Medicine Orlando

Celebration

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sejal Patel Center for Reproductive Medicine Orlando

2015, Successful

10

Age 30

2 Fertility Medications

Unexplained

Latinx

Income $0 - $49K

Teacher

2nd of 2 Docs

3 IUI With Other Docs

IVF With Other Docs

Strongly Recommends

Successful

Review of

Sejal Patel Center for Reproductive Medicine Orlando

Dr. Patel was very passionate and friendly. She communicated with me every step of the way and was very clear and precise in the information given. She made the best decisions based on her knowledge and what was best for me....Dr. Patel was very friendly from the beginning and always listened to my concerns. She was always very professional, yet established a great relationship with me. She wanted me to feel comfortable; it was not hard to open up to her and build trust. She was an amazing doctor!

They [CRM - Ctr Repro Med - Celebration] were very friendly and informative. They always returned my calls and addressed my concerns on a timely manner....Overall I had an excellent experience! The location was very convenient for me. If I couldn't make it to the appointments, they ensured I would be seen at their next closest location. They did whatever in their power to keep me satisfied.... Dr. Patel was very friendly from the beginning and always listened to my concerns.

How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?

Dr. Patel was very friendly from the beginning and always listened to my concerns. She was always very professional, yet established a great relationship with me. She wanted me to feel comfortable; it was not hard to open up to her and build trust. She was an amazing doctor!

What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?

Be open and always speak your concerns and worries. Do not be afraid to ask questions.

During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?

Dr. Patel was very passionate and friendly. She communicated with me every step of the way and was very clear and precise in the information given. She made the best decisions based on her knowledge and what was best for me. She almost cancelled my frozen egg transfer due to my lining not being "adequate", but she went with her "gut" instinct and proceeded anyway....resulting in my twin boys. I am more than thankful I sought her services. Because of her, I am now a mom and know the meaning of true love. I cannot thank her enough for the precious gift she gave my husband and I.

Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.

For Egg retrieval: menopur injections (morning) Bravelle (evening) Cetrotide Lupron For egg Transfer: Birth Control pills Lupron (10 units) in the morning Estrace 1mg and then progesterone

Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.

They were very friendly and informative. They always returned my calls and addressed my concerns on a timely manner.

Describe your experience with Center for Reproductive Medicine Orlando.

Overall I had an excellent experience! The location was very convenient for me. If I couldn't make it to the appointments, they ensured I would be seen at their next closest location. They did whatever in their power to keep me satisfied.

Describe the costs associated with your care under Sejal Patel at Center for Reproductive Medicine Orlando.

close to $13,000-$14,000

Describe Sejal Patel's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.

Because they retrieved 31 eggs, 21 eggs fertilized and only 7 eggs made it to to final freezing stage...Doctor was okay with me transferring two embryos because she wanted me to have better chances of me conceiving....(my lining was also not looking ideal; instead of canceling cycle, she wanted to transfer either one or two and see if they would "stick"----luckily, they both did!

10

Doctor

Sejal Patel

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Center for Reproductive Medicine Orlando

Celebration

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sejal Patel Center for Reproductive Medicine Orlando

2013, Unsuccessful

10

Age 23

Anovulation

PCOS

European

Income $0 - $49K

2nd of 2 Docs

8 Fertility Medications With Other Docs

Strongly Recommends

Unsuccessful

Review of

Celso Silva Center for Reproductive Medicine Orlando

He [Dr. Silva] was very kind and explained our situation well. He checked me to see if I had a block from my previous surgeries...went up my cervix with a camera to check to see if there was any scar tissue blocking me from getting pregnant from my c-section. Next step was 3 IUIs, then to IVF. He thought there might be a blockage where the sperm cannot reach the egg...went through extensive details of why me and my husband might not be conceiving

You have to prepay to even begin as an established patient [at Center for Reproductive Medicine] before even being seen by the doctors, which isn’t what I was used to. The staff is however very friendly and helpful when you call or have any kind of questions...He [Dr. Celso Silva] decided I had a possible blockage and needed to send the sperm closer to the egg try 3 cycles of IUI, then IVF...He was very kind and explained our situation well.

How was your experience with Celso Silva at Center for Reproductive Medicine Orlando?

He was very nice and went through extensive details of why me and my husband might not be conceiving- we had my former OB who I did my Clomid and Letrozole treatments with and husbands sperm analysis send over her paper work. He went through each page with us, reading carefully. He checked my tubes during a office visit and then went up my cervix with a camera to check to see if there was any scar tissue blocking me from getting pregnant from my c-section. Next step was 3 IUIs, then to IVF. He thought there might be a blockage where the sperm cannot reach the egg. We didn’t continue treatment because of the out of pocket costs and traveling out of town missing work.

What's one piece of advice would you give a prospective patient of Celso Silva at Center for Reproductive Medicine Orlando?

Nothing- he takes care of everything for you.

During treatment, were you treated like a number or a human with Celso Silva at Center for Reproductive Medicine Orlando?

He was very kind and explained our situation well. He checked me to see if I had a block from my previous surgeries- C-section and when part of my cervix was removed during a cone biopsy.

Describe the protocols Celso Silva used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.

I included this in a previous answer. He decided I had a possible blockage and needed to send the sperm closer to the egg try 3 cycles of IUI, then IVF. The mounting costs of all these procedures weighted heavy on our shoulders ontop of the drive to the clinics (45 minutes away) and missing work. My insurance doesn’t cover anything with fertility treatments

Describe your experience with Center for Reproductive Medicine Orlando.

You have to prepay to even begin as an established patient before even being seen by the doctors, which isn’t what I was used to. The staff is however very friendly and helpful when you call or have any kind of questions.

Describe the costs associated with your care under Celso Silva at Center for Reproductive Medicine Orlando.

Copays for diagnostic treatment. Then when I started rounds of IUI it was completely out of pocket and had to be paid before treatment was given. I would have to pay for medications, sonograms, sperm washing and handling and the actual treatment itself.

10

Doctor

Celso Silva

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Center for Reproductive Medicine Orlando

Celebration

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Celso Silva Center for Reproductive Medicine Orlando

2020, Unknown Success

10

Age 35

Male Factor

Latinx

Income $50K - $99K

Sales Representative

2nd of 2 Docs

1 IUI With Other Docs

1 IVF With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Sejal Patel Center for Reproductive Medicine Orlando

Many doctors, including my last one, wanted to blame my weight as a major factor for infertility. However, Dr. Patel seemed understanding and gave us lots of help to get us to a healthy place without making me feel bad. ... But we were referred to a urologist for the MI issues, I have been on the Mediterranean diet and on a course of vitamins. ...

It’s [Center for Reproductive Medicine Orlando] nice and new and clean. ... They have a patient portal that makes it easy to reach out directly to the nurses. They are quick to respond and easy to talk to. ... I felt comfortable. The maybe only negative is that it’s a little hard to find. It’s in a medical complex. But otherwise it’s very nice and a highly recommended it. ... They have a patient portal that makes it easy to reach out directly to the nurses. They are quick to respond and easy to talk to.

How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?

It was refreshing to have a doctor who was so positive and gave us hope again. She gave us hope and got us excited for round two! She also helped guide us to eating right and vitamins which makes me feel more in control. I real like working with her.

What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?

Go as soon as possible. She will work with you and really help you feel comfortable! Don’t wait because you are afraid or embarrassed! She will find a way to make it work for you.

During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?

Many doctors, including my last one, wanted to blame my weight as a major factor for infertility. However, Dr. Patel seemed understanding and gave us lots of help to get us to a healthy place without making me feel bad.

Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.

We actually had to pause because of the pandemic. But we were referred to a urologist for the MI issues, I have been on the Mediterranean diet and on a course of vitamins.

Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.

They have a patient portal that makes it easy to reach out directly to the nurses. They are quick to respond and easy to talk to.

Describe your experience with Center for Reproductive Medicine Orlando.

It’s nice and new and clean. I don’t know what else is important to mention. I felt comfortable. The maybe only negative is that it’s a little hard to find. It’s in a medical complex. But otherwise it’s very nice and a highly recommended it.

Describe the costs associated with your care under Sejal Patel at Center for Reproductive Medicine Orlando.

I only paid for the testing so far but they have many options, including some financing options.

10

Doctor

Sejal Patel

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Center for Reproductive Medicine Orlando

Celebration

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sejal Patel Center for Reproductive Medicine Orlando

2019, Unsuccessful

10

Age 29

1 Fertility Medications

PCOS

Recurrent Pregnancy Loss

Unexplained

Income $0 - $49K

2nd of 2 Docs

5 IUI With Other Docs

1 IVF With Other Docs

1 Egg Freezing With Other Docs

Donor Sperm

LGBTQ+

Strongly Recommends

Unsuccessful

Review of

Albert Asante Center for Reproductive Medicine Orlando

Dr Asante is my second fertility doctor and I have only been working with him a short time but my experience has been wonderful.... After my embry transfer, positive pregnancy results, and miscarriage, Dr Asante was very empathetic and compassionate... Dr Asante tansfered a single embryo, however due to my recurrent miscarriages stated he would approve transferring more than one embryo at my next transfer if that is the decision I make

I think the clinic [Ctr for Repro Med] is a very welcoming environment. All of the staff are friendly and warm hearted which is very important with this type of treatment. It is easy to get an appointments. The staff are very knowledgeable and patient with answering any questions that you may have...My medications (progesterone and estrogen) were around 60 per week. 2,900$ for the FET. My ultrasounds and blood work were billed to my insurance, and I paid a 65 dollar co pay per office visit

How was your experience with Albert Asante at Center for Reproductive Medicine Orlando?

Dr Asante is my second fertility doctor and I have only been working with him a short time but my experience has been wonderful. Dr Asante has great knowledge on the process and is very through with al areas of treatment. After my embry transfer, positive pregnancy results, and miscarriage, Dr Asante was very empathetic and compassionate

What's one piece of advice would you give a prospective patient of Albert Asante at Center for Reproductive Medicine Orlando?

You are able to trust him with your care

During treatment, were you treated like a number or a human with Albert Asante at Center for Reproductive Medicine Orlando?

Dr Asante is very compassionate and thorough during the whole treatment process

Describe the protocols Albert Asante used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.

Dr Asante followed the clinics protocols and is resulted in a successful thaw transfer, however I later miscarried

Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.

The nursing staff was very helpful and even showed compassion after my miscarriage

Describe your experience with Center for Reproductive Medicine Orlando.

I think the clinic is a very welcoming environment. All of the staff are friendly and warm hearted which is very important with this type of treatment. It is easy to get an appointments. The staff are very knowledgeable and patient with answering any questions that you may have

Describe the costs associated with your care under Albert Asante at Center for Reproductive Medicine Orlando.

My medications (progesterone and estrogen) were around 60 per week. 2,900$ for the FET. My ultrasounds and blood work were billed to my insurance, and I paid a 65 dollar co pay per office visit

Describe Albert Asante's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.

Dr Asante tansfered a single embryo, however due to my recurrent miscarriages stated he would approve transferring more than one embryo at my next transfer if that is the decision I make

10

Doctor

Albert Asante

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Center for Reproductive Medicine Orlando

Celebration

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Albert Asante Center for Reproductive Medicine Orlando

2010 - 2017, Unsuccessful

9

Age 27 - 34

2 IUI

Tubal Blockage

Black or African-American

Income $50K - $99K

Teacher

Only Doc Seen

Strongly Recommends

Unsuccessful

Review of

Sejal Patel Center for Reproductive Medicine Orlando

She [Dr. Sejal Patel] was very personable and she cared about what we desired as a couple... took her time in explaining things and didn't assume that we knew anything. The only miscommunication that I believe we had was us thinking that doing the IUI meant an automatic pregnancy and when we tried once, then twice, to no avail, we decided to "give up" in a sense. Every time we've returned to CRM, we like working with Dr. Patel because she has been there from the beginning and she is working hard at helping us reach our dreams for our family.

I attended both locations [of Center for Reproductive Medicine] in Celebration, FL and Orlando, Fl. The clinic in Orlando is where they completed more procedures like HSG testing and IUI's, etc. There were long wait times at this clinic and it wasn't very comfortable temperature wise (it was fairly warm in the waiting room). The Celebration clinic was a lot smaller and was more so for consultations and blood work. These appointments rarely ran behind. The staff at each place was nice.

How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?

Dr. Patel took her time in explaining things and didn't assume that we knew anything. The only miscommunication that I believe we had was us thinking that doing the IUI meant an automatic pregnancy and when we tried once, then twice, to no avail, we decided to "give up" in a sense. Every time we've returned to CRM, we like working with Dr. Patel because she has been there from the beginning and she is working hard at helping us reach our dreams for our family.

What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?

Be open in what you are looking for and expect her to be candid and honest with you in a empathetic way.

During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?

She was very personable and she cared about what we desired as a couple.

Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.

They were caring and showed compassion. They did what they could to make me and my spouse feel comfortable and not embarrassed.

Describe your experience with Center for Reproductive Medicine Orlando.

I attended both locations in Celebration, FL and Orlando, Fl. The clinic in Orlando is where they completed more procedures like HSG testing and IUI's, etc. There were long wait times at this clinic and it wasn't very comfortable temperature wise (it was fairly warm in the waiting room). The Celebration clinic was a lot smaller and was more so for consultations and blood work. These appointments rarely ran behind. The staff at each place was nice.

Describe Sejal Patel's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.

My doctor was not for multiples, no more than two, because of the health risks that come along with that.

9

Doctor

Sejal Patel

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Center for Reproductive Medicine Orlando

Celebration

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sejal Patel Center for Reproductive Medicine Orlando

2013 - 2014, Unsuccessful

7

Age 33 - 34

1 IUI

Endometriosis

Poor Egg Quality

Tubal Blockage

Latinx

Only Doc Seen

Neutral

Unsuccessful

Review of

Celso Silva Center for Reproductive Medicine Orlando

Dr. Silva made me feel comfortable wen meeting with him. I didn't feel too rushed. He gave me tissues and time to cry when I became emotional. He did a pretty good job of explaining things. The only thing I didn't appreciate was always hearing about the IVF option. I knew it was an option but I wanted to try other methods first. He did not in any way pressure me to have IVF. However it was usually mentioned as an option in our meetings.

Lauren [a nurse at Center for Reproductive Medicine Orlando] was wonderful! I always felt calm when speaking to her. She was thorough and answered calls and emails timely!.... Several locations which is great. Wish they had early morning hours and late hours for regular appointments.... HSG Blood work Semen analysis for husband Prep body/ovaries, etc for IUI Vitamins for husband and I Ultrasounds to check ovaries, etc 1 round of IUI with negative for pregnancy.

How was your experience with Celso Silva at Center for Reproductive Medicine Orlando?

Dr. Silva made me feel comfortable wen meeting with him. I didn't feel too rushed. He gave me tissues and time to cry when I became emotional. He did a pretty good job of explaining things. The only thing I didn't appreciate was always hearing about the IVF option. I knew it was an option but I wanted to try other methods first. He did not in any way pressure me to have IVF. However it was usually mentioned as an option in our meetings.

What's one piece of advice would you give a prospective patient of Celso Silva at Center for Reproductive Medicine Orlando?

Be comfortable to ask as many questions as you want. Seek clarification and understanding regarding any information givento you.

During treatment, were you treated like a number or a human with Celso Silva at Center for Reproductive Medicine Orlando?

He did a good job of sitting down with me and my husband and explained things to us.

Describe the protocols Celso Silva used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.

HSG Blood work Semen analysis for husband Prep body/ovaries, etc for IUI Vitamins for husband and I Ultrasounds to check ovaries, etc 1 round of IUI with negative for pregnancy.

Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Lauren Sanabria)

Lauren was wonderful! I always felt calm when speaking to her. She was thorough and answered calls and emails timely!

Describe your experience with Center for Reproductive Medicine Orlando.

Several locations which is great. Wish they had early morning hours and late hours for regular appointments.

Describe the costs associated with your care under Celso Silva at Center for Reproductive Medicine Orlando.

Don't remember exactly but I believe it was reasonable. We paid mostly out of pocket.

Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.

N/A

7

Doctor

Celso Silva

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

7

Clinic

Center for Reproductive Medicine Orlando

Celebration

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Celso Silva Center for Reproductive Medicine Orlando

2019, Unknown Success

10

Age 31

1 IUI

Unexplained

European

Income $50K - $99K

3rd of 3 Docs

2 IUI With Other Docs

Strongly Recommends

Success w/ Doc Not sure

Review of

Sejal Patel Center for Reproductive Medicine Orlando

Dt. Patel is very informative. She's kind and caring and very much loves her job. She explaind everything and really listens to what I want in my treatment. Other doctors diagnosed me with unexplained infertility and acted like I was too young to even bother yet. She never made me feel that way and always validated my feelings. She also does a great job of being clear and to the point which I enjoy. Overall my favorite infertility doctor I've seen yet.

My favorite part about the clinic [Ctr for Repro Med Orlando] is the patient portal, my least favorite thing is not seeing the doctor every visit but I do understand she is busy and can't be at every visit. The front staff is friendly and Heather the NP is very informative!... Dt. Patel is very informative. She's kind and caring and very much loves her job. She explaind everything and really listens to what I want in my treatment. Other doctors diagnosed me with unexplained infertility and acted like I was too young to even bother yet.

How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?

Dt. Patel is very informative. She's kind and caring and very much loves her job. She explaind everything and really listens to what I want in my treatment. Other doctors diagnosed me with unexplained infertility and acted like I was too young to even bother yet. She never made me feel that way and always validated my feelings. She also does a great job of being clear and to the point which I enjoy. Overall my favorite infertility doctor I've seen yet.

What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?

Relax, and let Dr. Patel take over

During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?

She always makes me feel so human. She's sweet, understanding, and very informative

Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.

3 IUIs with a trigger show if no baby then IVF

Describe your experience with Center for Reproductive Medicine Orlando.

My favorite part about the clinic is the patient portal, my least favorite thing is not seeing the doctor every visit but I do understand she is busy and can't be at every visit. The front staff is friendly and Heather the NP is very informative!

Describe the costs associated with your care under Sejal Patel at Center for Reproductive Medicine Orlando.

it was about 1,000 per IUI with meds and all monitoring.

10

Doctor

Sejal Patel

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Center for Reproductive Medicine Orlando

Celebration

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sejal Patel Center for Reproductive Medicine Orlando

2014 - 2016, Unknown Success

10

Age 27 - 29

3 IUI

Anovulation

Endometriosis

PCOS

Tubal Blockage

Unexplained

European

Native American

Income $50K - $99K

Teacher

Only Doc Seen

Strongly Recommends

Success w/ Doc Too early to know

Review of

Celso Silva Center for Reproductive Medicine Orlando

He [Dr Celso Silva] is very honest and let's me have some control over my treatment. The staff is always friendly and supportive....He listens and talks to me like a normal person. Compassionate and really feels like he is part of your team...I have a main nurse for my doctor that communicates all my results. Sometimes I have other nurses for my ultrasounds or blood work but everyone is nice...[Center for Reproductive Medicine Orlando's] Strengths- organized, everything has a place Weakness- can have a learning curve to learn the methods

How was your experience with Celso Silva at Center for Reproductive Medicine Orlando?

He is very honest and let's me have some control over my treatment. The staff is always friendly and supportive.

What's one piece of advice would you give a prospective patient of Celso Silva at Center for Reproductive Medicine Orlando?

Go to him if you want someone to be honest. He is considerate but tells the truth

During treatment, were you treated like a number or a human with Celso Silva at Center for Reproductive Medicine Orlando?

He listens and talks to me like a normal person. Compassionate and really feels like he is part of your team

Describe the protocols Celso Silva used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.

Usually they try something 3 cycles in a row. They don't force unnecessary procedures and I can elect further testing

Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Evelyn)

I have a main nurse for my doctor that communicates all my results. Sometimes I have other nurses for my ultrasounds or blood work but everyone is nice

Describe your experience with Center for Reproductive Medicine Orlando.

Strengths- organized, everything has a place Weakness- can have a learning curve to learn the methods

What specific things went wrong at Center for Reproductive Medicine Orlando?

Provided conflicting information

Describe the specific things that went wrong at Center for Reproductive Medicine Orlando.

One time I got conflicting results about taking a supplement. It was minor

10

Doctor

Celso Silva

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Center for Reproductive Medicine Orlando

Celebration

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Celso Silva Center for Reproductive Medicine Orlando

2018, Successful

10

Age 28

Endometriosis

European

Income $50K - $99K

Doctor

Only Doc Seen

Fertility Medications With Other Docs

Strongly Recommends

Successful

Review of

Sejal Patel Center for Reproductive Medicine Orlando

She [Dr. Patel] was understanding, enjoyed being challenged with educated questions. She treated me like an educated medical professional (which I am) and didn't mind me asking tough questions. She was helpful in suggestions given and was very thorough in making sure sure had all of her bases covered with me....The clinic was extremely organized, friendly, and on top of things. They really showed respect and compassion for me.

The clinic [Ctr for Reproductive Med] was extremely organized, friendly, and on top of things. They really showed respect and compassion for me. They had good willingness to help. Communicating to nursing staff through the portal online was easy and they gave quick responses. Nurses were very responsive to phone calls as well... She [Dr. Patel] was understanding, enjoyed being challenged with educated questions. She treated me like an educated medical professional

How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?

She was understanding, enjoyed being challenged with educated questions. She treated me like an educated medical professional (which I am) and didn't mind me asking tough questions. She was helpful in suggestions given and was very thorough in making sure sure had all of her bases covered with me.

Describe your experience with Center for Reproductive Medicine Orlando.

The clinic was extremely organized, friendly, and on top of things. They really showed respect and compassion for me. They had good willingness to help. Communicating to nursing staff through the portal online was easy and they gave quick responses. Nurses were very responsive to phone calls as well

10

Doctor

Sejal Patel

Humanity

Communication

Frequency Seen

Compassion

Explained risks

10

Clinic

Center for Reproductive Medicine Orlando

Celebration

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sejal Patel Center for Reproductive Medicine Orlando

2019 - 2020, Successful

10

Age 31 - 32

1 IVF

Income $50K - $99K

Nurse or HC Services

1st of 2 Docs

1 IVF With Other Docs

Strongly Recommends

Successful

Review of

Sejal Patel Center for Reproductive Medicine Orlando

She [Dr. Sejal Patel] treats me with so much care, concern and love. I feel like she is a family member....On my second attempt I used a natural approach. Meaning less meds and less doctors visits. She looked over my last treatment and seen that I did get pregnant but the baby didn’t stay due to my hormones dropping. This time around she gave me less meds and allowed my body to feel it on its own. I’m not pregnant and grateful...The first time I met her; I had to give her a huge hug. She is the best!!!

They [staff at Center for Reproductive Medicine Orlando] have no negatives to me at all they are very professional and handle appointments in a timely manner. Their offices are nice and very comfortable. I have heard of other places that seem unpleasant so I’m thankful that CRM has a great environment...They [nurses] are the best team ever!!!!...She [Dr. Sejal Patel] treats me with so much care, concern and love. I feel like she is a family member....On my second attempt I used a natural approach. Meaning less meds and less doctors visits. She looked over my last treatment and seen that I did get pregnant but the baby didn’t stay due to my hormones dropping. This time around she gave me less meds and allowed my body to feel it on its own. I’m not pregnant and grateful...The first time I met her; I had to give her a huge hug. She is the best!!!

How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?

She rocks! She explains everything to me in normal people terminology meaning not doctors words. She is hands on and really cares about her patients! I travel over 2 1/2 hours to go to her center to see her even though I have an IVF center here where I live.

What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?

Be patient, listen to her because she knows her craft and stay positive

During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?

She treats me with so much care, concern and love. I feel like she is a family member. The first time I met her; I had to give her a huge hug. She is the best!!!

Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.

On my second attempt I used a natural approach. Meaning less meds and less doctors visits. She looked over my last treatment and seen that I did get pregnant but the baby didn’t stay due to my hormones dropping. This time around she gave me less meds and allowed my body to feel it on its own. I’m not pregnant and grateful.

Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.

They are the best team ever!!!!

Describe your experience with Center for Reproductive Medicine Orlando.

They have no negatives to me at all they are very professional and handle appointments in a timely manner. Their offices are nice and very comfortable. I have heard of other places that seem unpleasant so I’m thankful that CRM has a great environment

10

Doctor

Sejal Patel

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

10

Clinic

Center for Reproductive Medicine Orlando

Celebration

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sejal Patel Center for Reproductive Medicine Orlando

2019, Unknown Success

8

9

Age 37

Diminished Ovarian Reserve

Tubal Blockage

Latinx

Income $100K - $199K

Nurse or HC Services

2nd of 2 Docs

Neutral

Strongly Recommends

Success w/ Doc Too early to know

Review of

Sejal Patel Center for Reproductive Medicine Orlando

Dr Patel listened to my concerns and during our consult asked for my input and thoughts about what I wanted. ... Dr Patel is attentive and her Nurse Practitioner [Center for Repro Med Orlando] was a pleasure to meet as well. She’s a fantastic educator. She took the time out to explain everything so that my husband And I were comfortable and understood all the information provided. ...

When I first walked in to the celebration office [Center for Repro Med Orlando] and I didn’t think it was inviting or warm. The staff made up for it with their kindness. They’re very helpful. One weakness I found is that when the financial coordinator spoke about paying for treatment, she kept saying things about miscarriage with no thought to my history. I don’t think it’s intentional and I could be emotional about it.l would just rather her utilize other phrases to be sensitive to the couple.

How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?

I’m just starting, however I am confident that I chose the right office and doctor. Dr Patel is attentive and her Nurse Practitioner was a pleasure to meet as well. She’s a fantastic educator. She took the time out to explain everything so that my husband And I were comfortable and understood all the information provided.

What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?

Ask questions and be open about what you want.

During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?

Dr Patel listened to my concerns and during our consult asked for my input and thoughts about what I wanted.

Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.

Nursing staff are polite and helpful

Describe your experience with Center for Reproductive Medicine Orlando.

When I first walked in to the celebration office and I didn’t think it was inviting or warm. The staff made up for it with their kindness. They’re very helpful. One weakness I found is that when the financial coordinator spoke about paying for treatment, she kept saying things about miscarriage with no thought to my history. I don’t think it’s intentional and I could be emotional about it.l would just rather her utilize other phrases to be sensitive to the couple.

Describe the costs associated with your care under Sejal Patel at Center for Reproductive Medicine Orlando.

The costs are ridiculous for IVF however I don’t believe the doctor can change that. Our insurance doesn’t help either.

8

Doctor

Sejal Patel

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

9

Clinic

Center for Reproductive Medicine Orlando

Celebration

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sejal Patel Center for Reproductive Medicine Orlando

2020 - 2022, Unknown Success

10

9

Age 32 - 34

2 IVF

2 Embryo Freezing

Endometriosis

Unexplained

European

Income $50K - $99K

Teacher

1st of 2 Docs

3 Fertility Medications With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Randall Loy Center for Reproductive Medicine Orlando

Dr. Loy is very personable and takes the time to get to know you and your situation...He carefully reviewed all lab and procedure results to carefully select a treatment plan that he thought would be most beneficial for our specific situation...For our first retrieval we followed an antagonist protocol...After my first blood draw we dropped the Menopur to 150iu and added in Ganirelix. Follistim stayed the same the entire protocol.

Our care team has taken the time to get to know us personally from making appointments work with our work schedules to calling post-op to check in on how we were feeling. Never once have I felt like we were "just another couple" seeking fertility treatments...CRM has their main clinic facility in Winter Park with an attached surgery center for most procedures...they would return the call that same business day unless the call was made after 3:30pm and not time sensitive

How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?

Dr. Loy is very personable and takes the time to get to know you and your situation. He took the time to answer the many questions we had about the different options available to us. He carefully reviewed all lab and procedure results to carefully select a treatment plan that he thought would be most beneficial for our specific situation. When it came to deciding if we would do PGT-A testing on any embryos we had frozen, he had originally recommended against it. Ultimately we decided it was the best option for our family and he supported our decision. I respect the medical decisions and options he set before us because I know that ultimately, he wants us to achieve a successful pregnancy and will do whatever he can to get us there, even if it means adding in additional testing/procedures before transferring one of our precious frozen embryos.

What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?

Have your list of questions ready. Dr Loy is a well respected reproductive endocrinologist in our area and will take the time to hear you. Don't be afraid to ask the big, important questions. Be patient. It's very possible that he will add in testing or procedures to your protocol. Don't take that as a negative, see it as a positive. He is doing his best to ensure a viable environment for a healthy pregnancy. Do the PGT-A testing on your embryos, even if he says you'd be okay without it. It will give you peace of mind to know that your embryos are viable for transfer.

During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?

During any treatment cycle, any appointment, I felt seen. It didn't matter if it was with Dr. Loy, one of the nurses, or one of the other doctors...I could tell there was genuine compassion for meeting the needs of myself and my partner. Our care team has taken the time to get to know us personally from making appointments work with our work schedules to calling post-op to check in on how we were feeling. Never once have I felt like we were "just another couple" seeking fertility treatments.

Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.

For our first retrieval we followed an antagonist protocol. We started off with 225iu of Menopur in the morning and 225iu of Follistim in the evening. After my first blood draw we dropped the Menopur to 150iu and added in Ganirelix. Follistim stayed the same the entire protocol. We used Lupron and Pregnyl for trigger shots. These were not prefilled syringes (the trigger shots) and were difficult for us newbies. The cycle led to 16 follicles, but only 8 eggs were retrieved. Of those 8, 5 matured and 3 fertilized. We ended up with one PGT-A tested normal embryo. We consulted with our care team afterwards and made some slight adjustments for our second retrieval. We lowered Menopur to 75iu and kept Follistim at 225iu. Ganirelix was added on day 4 of stims and we triggered with Lupron and Ovidrel (this time prefilled syringes). Our hope was that by starting with lower doses of Menopur, my follicles would be able to grow around the same rate thus providing us with more eggs to retrieve. On my retrieval day we got 9 eggs. Of those 9, 3 matured and 3 fertilized. We sent off two of the three for PGT-A testing are awaiting those results.

Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Evelyn MacMillan)

The entire nursing staff, both in the clinic and their surgery center, show genuine compassion and care during treatment. Even when not in an active treatment cycle, they are available to answer any questions and schedule appointments. They take the time to check in to see how you are feeling (after a procedure), they ask if injections are going well, and are quick to return calls if they are not assisting other patients at the time. The nurses that I have had the privilege to work with have validated my feelings as they have both gone through similar treatments in the past. It was helpful and made me feel better to know I'm not alone in this. It also gave me hope for the outcome of my treatment cycles.

Describe your experience with Center for Reproductive Medicine Orlando.

CRM has their main clinic facility in Winter Park with an attached surgery center for most procedures. I found this surgery center to be extremely beneficial because it is easier to get scheduled in for procedures than going to a hospital. They also have a second location in Celebration which was helpful for me when trying to get early morning monitoring appointments that would affect my work schedule the least amount. All of the staff between both locations are extremely friendly and helpful. They are like an additional support group that are constantly rooting for you and your treatment cycle. When trying to get in touch with the staff, most of the time you will have to leave a voicemail and wait for them to return the call later that day. Sometimes I found that to be a tad bit frustrating because often times I had time sensitive questions that I wanted an answer to rather quickly. But, they would return the call that same business day unless the call was made after 3:30pm and not time sensitive. They do have an answering service that kicks in at 4:00pm and will forward your calls to the on-call nurse. Depending on the nature of your call, that nurse will either call you back the same day or the next.

Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.

The cost of one IVF cycle included embryo freezing, monitoring appointments, egg retrieval, embryology, PGT testing for up to 5 embryos, and freezing. This total cost would be around $15,000 and was expected to be paid upfront before a baseline appointment. If there were more than 5 embryos that were to be tested, the clinic would balance bill for each additional embryo. PGT-A cost was $350 per embryo + $100 flat shipping fee. The following were not included in our IVF cost breakdown, but were required: medications were predicted to cost between $4,000-$6,000. The facility fee for the retrieval is $1,000 and anesthesia for the retrieval started at $500 for the first 30 minutes and would go up to $750 ($125 for each additional 15 minutes). Storage fee for embryos is $60/quarter. Hysteroscopy was $1,650 plus an $800 facility fee. This is considered diagnostic and could potentially be billable to insurance. CRM also included a breakdown of FET fees that we will be responsible for when the time comes. Medications for the FET are expected to be anywhere from $1,000-$2,000. Transfer day is approximately $4,210 plus a $900 facility fee. This does not include any monitoring appointments or HCG tests. Of course with any clinic, these prices will vary per couple as each couple’s treatment protocol will be different. Because I am a teacher, we were also able to qualify for a small discount on our overall IVF cycle fee.

Describe Randall Loy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.

We have not reached out FET yet, but Dr. Loy will most likely recommend transferring one embryo at a time since we have three frozen embryos.

10

Doctor

Randall Loy

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Center for Reproductive Medicine Orlando

Orlando

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Randall Loy Center for Reproductive Medicine Orlando

2019 - 2020, Unsuccessful

6

8

Age 32 - 33

2 IUI

Male Factor

European

Native American

1st of 2 Docs

1 IUI With Other Docs

Doesn't Recommend

Neutral

Unsuccessful

Review of

Sharon Jaffe Center for Reproductive Medicine Orlando

if you need that extra bedside manner to make you feel comfortable I don't think she [Dr. Jaffe] is the right match for that personality...I wish we would've felt like we were having more attention paid to us...We did not hear anything or recieve any advice or discussion after the 2nd [IUI] failed. Made a consultation and the plan just remained the same. I asked many questions and asked if I should have blood rechecked etc etc and I was simply ignored not sure if this was the staff who was blocking this discussion with Dr. though.

Some [nurses at Center for Reproductive Medicine] were nicer than others.. but overall it just felt like a lot of unneeded anxiety from never knowing the answers to the questions to giving us the options to do things if "we wanted to."...If your cycle happens to fall or trigger or IUI on the weekend- it is very stressful to try and get intouch with the Dr. or the staff bc you have to go through a call center...Very clean clinic, I feel safe and seems like a good place to be. Everything is on site which is great.

How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?

Sharon is very very smart and definitely knows what she is doing but when you come as a patient that is scared and has never imagined they would be doing fertility treatments or that you would like a deeper explanation bc you want to know what is going to be happening to your body and WHY? Or if you need that extra bedside manner to make you feel comfortable I don't think she is the right match for that personality. If you don't need any of that then she probably would be perfect. I wish we would've felt like we were having more attention paid to us. To us this was a very delicate emotional rollercoaster in our lives and we need that compassion and patience.

What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?

You have to advocate for yourself.

During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?

The first meeting with Dr. Jaffe I felt very good minus some speeding through discussion about treatment and having us answer questions to what we preferred when we didn't even understand what we were answering. I feel that some of my blood work was rushed through and could of been rechecked after failed treatment. We felt like we wanted to know more details and we would get vague answers from original paperwork given copied and pasted to our questions not from Dr. Jaffe but from her nursing staff. Nothing was changed after each fail and that was very frustrating or extra effort to help my husband achieve more sperm. We had to advocate for ourselves to freeze sperm. Just felt like a rush to get through 3 IUI and then next IVF. Very little contact with the Dr. if we wanted to talk to her again we had to get in line for another consultation.

Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.

Initial consultation, discussion and blood work up. Followed with plan for 3 IUI with letrozole and trigger shot. I was already ovulating on my own and she thought this may help my egg just become a more viable one... Then the IUI to help my husband sperm get to the egg. We did not hear anything or recieve any advice or discussion after the 2nd failed. Made a consultation and the plan just remained the same. I asked many questions and asked if I should have blood rechecked etc etc and I was simply ignored not sure if this was the staff who was blocking this discussion with Dr. though.

Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.

There were several nurses that would respond or call us back. Some were nicer than others.. but overall it just felt like a lot of unneeded anxiety from never knowing the answers to the questions to giving us the options to do things if "we wanted to." One nurse in particular was pretty short and very easily annoyed with questions from us almost was condescending. While we are not Dr. we both were very good at educating ourselves and reading and researching so we had valid questions and concerns. I believe if we were talking to Dr. Jaffe she would have answered all our questions - quickly - but not impatiently.

Describe your experience with Center for Reproductive Medicine Orlando.

Very clean clinic, I feel safe and seems like a good place to be. Everything is on site which is great. Weaknesses seems to be a lot of people there all the time which adds to the feeling like a number. Things have gotten disorganized or my appointments mixed up and sat in the waiting room for far too long over an hour sometimes. When we had to wait an hour on an IUI day it was very concerning bc we knew it was time sensitive and made us feel like a number. Another weakness is the way you have to contact the clinic on the weekend. If your cycle happens to fall or trigger or IUI on the weekend- it is very stressful to try and get intouch with the Dr. or the staff bc you have to go through a call center and say its URGENT and we would've missed a call 1 minute from the nurse and then call back and the call center people won't transfer you or be difficult taking your message and we had to be like THEY JUST CALLED US

Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.

Consultation and visits $50, monthly storage $60, Medications some covered by insurance some not $5-500 depending on what medication. Bloodwork $30-60? IUI $450. Each IUI overall about $800 (Our insurance covered the Ultra-sounds thankfully)

What specific things went wrong at Center for Reproductive Medicine Orlando?

Lost appointments
Failed to call with results
Failed to order appropriate test
Lost results
Provided conflicting information
Failed to convey critical information
Failed to consider drug intolerance

6

Doctor

Sharon Jaffe

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

8

Clinic

Center for Reproductive Medicine Orlando

Orlando

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sharon Jaffe Center for Reproductive Medicine Orlando

2021 - 2023, Unsuccessful

0

Age 37 - 39

2 IUI

4 IVF

Diminished Ovarian Reserve

Poor Egg Quality

Income $100K - $199K

Operations

Only Doc Seen

Doesn't Recommend

Unsuccessful

Review of

Sharon Jaffe Center for Reproductive Medicine Orlando

Dr. Jaffe was extremely impersonal with terrible bedside manner. She does not perform procedures on her own patients--the doctors are on a rotation, so whoever is on call that week is who will perform your retrieval or transfer. In 2.5 years of being a patient, Dr. Jaffe has performed 2 procedures on me. She did not tailor my protocols to my situation and I often had to make suggestions on how to proceed with treatment based on information I had researched elsewhere. She took very little interest in me as a patient and showed very little compassion.

The patients at CRM are treated like a number on a factory conveyor belt. They usher you in and out with little sense of urgency or concern for your individual situation. The protocols are very one-size fits all and are given without explanation. There is no personalization and no warm or personal interactions with any of the staff...The clinic has a decent portal system, which is a blessing and a curse. It's easy to pull up information regarding your labs or protocol there, but the downside is that the nursing staff doesn't want to communicate with you directly and always refers you to the portal. You can only communicate via message, which makes it very impersonal and difficult to have a two-sided conversation.

How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?

Dr. Jaffe was extremely impersonal with terrible bedside manner. She does not perform procedures on her own patients--the doctors are on a rotation, so whoever is on call that week is who will perform your retrieval or transfer. In 2.5 years of being a patient, Dr. Jaffe has performed 2 procedures on me. She did not tailor my protocols to my situation and I often had to make suggestions on how to proceed with treatment based on information I had researched elsewhere. She took very little interest in me as a patient and showed very little compassion.

What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?

Always do your own research and be prepared to ask questions. Dr. Jaffe will speak over you during conversations, so be assertive and don't allow her to steamroll the conversation.

During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?

I saw Dr. Jaffe for approximately 2.5 years. I have only ever met her in person twice. The patients at CRM are treated like a number on a factory conveyor belt. They usher you in and out with little sense of urgency or concern for your individual situation. The protocols are very one-size fits all and are given without explanation. There is no personalization and no warm or personal interactions with any of the staff.

Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.

The nursing staff often gave me false information (wrong injection site, incorrect medication instructions). They did not work with me on scheduling appointments and when I expressed concern related to an appointment conflicting with work, they basically said that I could take the appointment or cancel the cycle. They showed absolutely no compassion and gave zero details regarding my treatment. I only learned what I asked specifically. For example, following a follicle scan, they would not tell me how many follicles or what size. I had to ask that information if I wanted to know it.

Describe your experience with Center for Reproductive Medicine Orlando.

The clinic has a decent portal system, which is a blessing and a curse. It's easy to pull up information regarding your labs or protocol there, but the downside is that the nursing staff doesn't want to communicate with you directly and always refers you to the portal. You can only communicate via message, which makes it very impersonal and difficult to have a two-sided conversation.

Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.

The clinic significantly overbilled me and I had thousands of dollars in credits that I've been using since.

What specific things went wrong at Center for Reproductive Medicine Orlando?

Failed to call in prescriptions to pharmacy
Failed to call with results
Failed to inform you of changes in protocol
Provided conflicting information
Failed to convey critical information
Failed to consider drug intolerance
Canceled a cycle due to clinic error

0

Doctor

Sharon Jaffe

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

0

Clinic

Center for Reproductive Medicine Orlando

Orlando

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sharon Jaffe Center for Reproductive Medicine Orlando

2015 - 2022, Successful

10

Age 29 - 36

6 IUI

1 IVF

Donor Sperm

Unexplained

European

Income $100K - $199K

Teacher

Only Doc Seen

LGBTQ+

Strongly Recommends

Successful

Review of

Sharon Jaffe Center for Reproductive Medicine Orlando

Dr. Jaffe was very personable with us. She remembered us each time we saw her and asked/ talked about our/her personal life with us...My wife and I are currently less than 2 weeks away from meeting our daughter and this would definitely not be our reality if it weren't for Dr. Jaffe and her expertise...She is compassionate, knowledgeable, and an all-around amazing person! Dr. Jaffe will always hold such a special place in our hearts!

The CRM is a very welcoming, compassionate family. When you are undergoing any fertility treatments, you are seen quite often. You get to know each and every one of the staff members from the front desk, to the nurses, to the billing department, to the phlebotomist, to the doctors and it is wonderful! Everyone that I came in contact with was absolutely amazing.

How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?

My wife and I are currently less than 2 weeks away from meeting our daughter and this would definitely not be our reality if it weren't for Dr. Jaffe and her expertise. We saw Dr. Jaffe for the first time back in 2015 for our first consult. Even back then, she stated "If you do everything that I ask of you, you will walk out of here pregnant!" I trusted this statement even though it took many countless months of negative pregnancy tests, unsuccessful IUI's, and many months of absolute heartbreak. We had faith and so did she! We ended up with 1 viable embryo after our egg retrieval and Dr. Jaffe asked us, "How many children do you want?" We stated 1 and even though we were skeptical, she said "Ok, then 1 embryo is all you need!". Again, she had faith and so did we! We were very blessed to be treated by the absolute best! She is compassionate, knowledgeable, and an all-around amazing person! Dr. Jaffe will always hold such a special place in our hearts!

What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?

If you are even somewhat thinking about being added to her waiting list, DO IT! You will not be disappointed.

During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?

Dr. Jaffe was very personable with us. She remembered us each time we saw her and asked/ talked about our/her personal life with us.

Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Stephanie)

OMG! Stephanie is absolutely amazing! She returned calls in a timely manner and just listened when I had about a thousand questions to ask! She was also very knowledgeable and very good with the advice she gave. She had compassion when I was overwhelmed and knew exactly what to say when I needed it. Stephanie is a great asset to the CRM and Dr. Jaffe's team!

Describe your experience with Center for Reproductive Medicine Orlando.

The CRM is a very welcoming, compassionate family. When you are undergoing any fertility treatments, you are seen quite often. You get to know each and every one of the staff members from the front desk, to the nurses, to the billing department, to the phlebotomist, to the doctors and it is wonderful! Everyone that I came in contact with was absolutely amazing.

Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.

expensive, but ALL worth it!

Describe Sharon Jaffe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.

We only had 1 embryo and we were blessed that the transfer worked. Dr. Jaffe knew what she was doing though and we could tell immediately afterwards that she was passsionate about what she does! She left the room and my wife just happened to see her. She took a deep breath and looked UP! That's the only reassurance needed that this would be it!

10

Doctor

Sharon Jaffe

Humanity

Communication

Frequency Seen

LGBTQ+ Care

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Center for Reproductive Medicine Orlando

Orlando

Operations

Scheduling

Billing Department

Nursing Staff

LGBTQ+ Care

Clinic Atmosphere

Educational Resources

Review of

Sharon Jaffe Center for Reproductive Medicine Orlando

Center for Reproductive Medicine Orlando

5 doctors work here

CDC Success Rates

Available Resources

This clinic has 2 offices
Visit clinic website

88 patient reviews

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Center for Reproductive Medicine Orlando

5 doctors work here

CDC Success Rates

Available Resources

This clinic has 2 officesVisit clinic website

88 patient reviews

Learn from top medical experts

This clinic has 2 offices
Visit clinic website