Dr. Loy is very knowledgeable, he is able to answer all of our questions without hesitation. He is also very sensitive to our needs and takes the time to explain what is going on. There are times he is very busy, which then cuts into our time together. But when you schedule a sit down appointment with him, he is present with you... Dr. Loy did initial lab work, HSG, hysteroscopy and sperm analysis. This helped to give a good picture of what is going on with us and what is causing our infertility. I was found to have low ovarian reserve and as a result, we discussed using donor eggs. We then proceeded with IVF cycle.
The benefits of using this clinic [Ctr for Repro Med Orlando] is that it has moved to a new location and everything is up to date. It is also associated with an in house surgery center so that all of your procedures can take place in one setting.... Dr. Lot's nurses for the most part were nice, but I felt like I really had to advocate for myself and make them understand my situation. I definitely felt like a number when I had to interact with the surgery scheduler. She was rude and difficult to communicate with.
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
Dr. Loy is very knowledgeable, he is able to answer all of our questions without hesitation. He is also very sensitive to our needs and takes the time to explain what is going on. There are times he is very busy, which then cuts into our time together. But when you schedule a sit down appointment with him, he is present with you
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Don't be afraid to ask any questions. He will be very willing to give you the answer
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
I feel like when Dr. Lou had the chance to sit with us, he treated us with respect, he was candid, and he was knowledgeable. Dr. Lot's nurses for the most part were nice, but I felt like I really had to advocate for myself and make them understand my situation. I definitely felt like a number when I had to interact with the surgery scheduler. She was rude and difficult to communicate with.
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Dr. Loy did initial lab work, HSG, hysteroscopy and sperm analysis. This helped to give a good picture of what is going on with us and what is causing our infertility. I was found to have low ovarian reserve and as a result, we discussed using donor eggs. We then proceeded with IVF cycle.
Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.
Dr. Loy's primary nursing staff is sometimes difficult to get a hold of. There are certain nurses that I've found that respond quickly and takes the time to answer my questions. It took some time for me to learn their style in order to feel satisfied in my care
Describe your experience with Center for Reproductive Medicine Orlando.
The benefits of using this clinic is that it has moved to a new location and everything is up to date. It is also associated with an in house surgery center so that all of your procedures can take place in one setting. The staff is for the most part friendly, with a few exceptions. Sometimes you do feel like just a number. The checkout process is completely disconnected to the clinical staff so sometimes your interaction with them feels strange. Example, I found out I miscarried and the checkout person cheerily asked me how my day was going, even though clearly I had been crying. The surgery scheduler Heidi is the worst part of the clinic. Trying to get in touch with her is almost impossible and she has no warmth about her. Her attitude is not in line with what a fertility clinic is supposed to be about. She will call you after hours and request a call back, but the phone number she provides is usually shut down and forwarded to an answering service. When you call back the next day, her response was that she was in the office and doesn't understand why you didn't call her back. The finance person Ricardo is mostly professional, but communication is very poor. He has told us that there have been couples that yell at him, but when dealing with thousands of dollars and pressures of infertility, better communication would probably ease some of the tension.
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
17,500 for treatments in the clinic. Over 20,000 including medications
Describe Randall Loy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
Dr. Loy left the decision to us as to whether we would implant a single embryo vs multiple embryos. He was able to tell us the pros and cons of either decision and also give us risks and benefits.
What specific things went wrong at Center for Reproductive Medicine Orlando?
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Clinic
Center for Reproductive Medicine Orlando
Orlando