Center for Reproductive Medicine Orlando

5 doctors work here

Rated 8.5
Strongly recommend: 57%Neutral: 33%Don't recommend: 9%8.5
57% strongly recommend
85 reviews
Operations
8.6
8.6
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.7
7.7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.4
8.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7
7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,180
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 3 offices

Celebration
410 Celebration Place
Celebration, FL 34747
(407) 740-0909
Orlando
1500 S Orlando Avenue
Winter Park, FL 32789
(407) 740-0909
Lake Mary (closed)
795 Primera Blvd.
Lake Mary, FL 32746
(407) 740-0909
Show 1 more

85 patient reviews

2017 - 2018, Successful
9
10
Age 24 - 25
3 IUI
PCOS
Latinx
Income $50K - $99K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
He explains every step of he way with great detail and uses words we understand. He also uses what medications benefits each person. During my surgery Dr Rigall made me feel extremely comfortable and explained every step of the way... He cares for each of his patients individualy. Always cares what my husband and I say. Follow up frequently
I have been going to CRM FOR OVER 2 years and the staff are great ! Place is clean and always well sanitized. I would recommend this fertility clinic to any of my loved ones. The office is also in very good locations... Lauri is an awesome nurse. She followed with me every month and always answered all my questions.
How was your experience with Frank Riggall at Center for Reproductive Medicine Orlando?
He explains every step of he way with great detail and uses words we understand. He also uses what medications benefits each person. During my surgery Dr Rigall made me feel extremely comfortable and explained every step of the way.
What's one piece of advice would you give a prospective patient of Frank Riggall at Center for Reproductive Medicine Orlando?
Be honest and open from the beginning on what you are looking for and time frames
During treatment, were you treated like a number or a human with Frank Riggall at Center for Reproductive Medicine Orlando?
He cares for each of his patients individualy. Always cares what my husband and I say. Follow up frequently
Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.
Lauri is an awesome nurse. She followed with me every month and always answered all my questions.
Describe your experience with Center for Reproductive Medicine Orlando.
I have been going to CRM FOR OVER 2 years and the staff are great ! Place is clean and always well sanitized. I would recommend this fertility clinic to any of my loved ones. The office is also in very good locations
Describe the costs associated with your care under Frank Riggall at Center for Reproductive Medicine Orlando.
5,000
9
Doctor
Frank Riggall
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
9
9
Age 34 - 35
3 IUI
Anovulation
Male Factor
European
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Jaffe is very attentive and seems to be caring. She answers all questions and has a very easy attitude that makes you feel more encouraged. She has a very good reputation and is set to the best results... They [Ctr for Repro Med Orlando] usually schedule appointments in a timely manner and treat their parents very respectfully. A very nice staff helpful and encouraging. They provide you with the answers and seem to know their job really well
Very clean with a nice atmosphere. They [Ctr for Repro Med Orlando] usually schedule appointments in a timely manner and treat their parents very respectfully. A very nice staff helpful and encouraging. They provide you with the answers and seem to know their job really well... [Nursing Staff] Very attentive and return your calls relatively fast... Dr. Jaffe is very attentive and seems to be caring. She answers all questions and has a very easy attitude that makes you feel more encouraged. She has a very good reputation and is set to the best results
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
Dr. Jaffe is very attentive and seems to be caring. She answers all questions and has a very easy attitude that makes you feel more encouraged. She has a very good reputation and is set to the best results
What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?
She is a very knowledgeable doctor
During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?
I felt like a human
Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Chlomid and ovidrel
Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.
Very attentive and return your calls relatively fast
Describe your experience with Center for Reproductive Medicine Orlando.
Very clean with a nice atmosphere. They usually schedule appointments in a timely manner and treat their parents very respectfully. A very nice staff helpful and encouraging. They provide you with the answers and seem to know their job really well
9
Doctor
Sharon Jaffe
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Center for Reproductive Medicine Orlando
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
10
10
Age 31 - 32
3 IUI
Unexplained
European
Income $100K - $199K
Engineer
Strongly Recommends
Strongly Recommends
Unsuccessful
Every time I talked to Dr Patel I wanted to hug her. She never made me feel stupid for being upset and always calmly explained anything I needed explaining. She always responded to my questions through the nurses most of the time, but my questions were answered.... Dr. Patel called me personally when I was having a rough time with a cycle. It made me feel like she was invested in my fertility treatment
The clinic [Center for Reproductive Medicine] was very efficient and organized. I rarely had to wait long for an appointment. The staff was always friendly. The regular ultrasound tech was great and always explained what she was doing. The one bad experience I had with a tech was once when there was a temp and she wouldn't tell me why she saw.
How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?
Every time I talked to Dr Patel I wanted to hug her. She never made me feel stupid for being upset and always calmly explained anything I needed explaining. She always responded to my questions through the nurses most of the time, but my questions were answered.
What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?
Come to appointment with questions. Dr Patel will answer anything you need to know, but she doesn't know what you do and do. It know. You have to ask.
During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?
Dr. Patel called me personally when I was having a rough time with a cycle. It made me feel like she was invested in my fertility treatment
Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
We started with 2 cycles of medicated cycles with letrozle, orebyl trigger and progesterone. Then we moved to iui with the same protocol. Then the third iui we added estradiol. After the third failed iui we decided to take a break from treatment and also to use that opportunity to try to lose weight to improve fertility. We will resume treatment in May 2017, 30 pounds light. We will likely try two more iui before IVF.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando.
She was very nice especially when delivering bad news. She didn't always have the answers to my questions but was always good about getting the Doctors answers and getting back to me.
Describe your experience with Center for Reproductive Medicine Orlando.
The clinic was very efficient and organized. I rarely had to wait long for an appointment. The staff was always friendly. The regular ultrasound tech was great and always explained what she was doing. The one bad experience I had with a tech was once when there was a temp and she wouldn't tell me why she saw.
Describe the costs associated with your care under Sejal Patel at Center for Reproductive Medicine Orlando.
Monitoring appointments were covered by insurance. Rate for IUIs was approx $500
10
Doctor
Sejal Patel
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Center for Reproductive Medicine Orlando
Celebration
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
10
10
Age 29 - 30
1 IVF
Male Factor
Latinx
Black or African-American
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Jaffe] is a great doctor and always did her best at explaining the procedures to me and my husband everytime we met with her. Overall the experience with her was positive....She explained the procedures and answered our questions always....The clinic itself has a lot of patients...they [CRM] have a lot of doctors and nurses on the staff so if you are not happy with someone's approach you can always switch doctors.
One of their strenghts is that they [CRM] are the largest clinic in Central Florida so going there is pretty much a no brainer and they have a lot of doctors and nurses on the staff so if you are not happy with someone's approach you can always switch doctors. A weakness is the nursing staff, they seem disconnected at times like they've seen it all and you feel like a number specially on the days you have to wait 2 plus hours for a simple U/S.
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
I was refered to her by my regular OB for a HSG after trying clomid for months and not getting pregnant. The HSG was clear but we never got pregnant on our own due to my husband's FMI diagnosis and after two years we decided to go back to start fertility treatments. She is a great doctor and always did her best at explaining the procedures to me and my husband everytime we met with her. Overall the experience with her was positive.
What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?
The clinic itself has a lot of patients, it is important to educate yourself when it comes to fertility terms so you can ask effective questions and be an active part of the decisions when it comes to treatments.
During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?
She explained the procedures and answered our questions always.
Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Antagonist protocol using BCPs, Lupron(14 day kit) and Gonal F(3000IU total ) . We used lupron, PIO and Delestrogen for transfers. I was on BCP for 8 weeks after the first transfer resulted in a chemical pregnancy. We used the same protoco; for both transfers and did a endometrial scratch for both as well.
Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.
They know what they are doing but everytime I call with questions it seemed like I was bothering them and they acted like they had answered that same question a million times but I was just asking it for the first time . I would always consult online first so I could be brief when I was asking them something.
Describe your experience with Center for Reproductive Medicine Orlando.
One of their strenghts is that they are the largest clinic in Central Florida so going there is pretty much a no brainer and they have a lot of doctors and nurses on the staff so if you are not happy with someone's approach you can always switch doctors. A weakness is the nursing staff, they seem disconnected at times like they've seen it all and you feel like a number specially on the days you have to wait 2 plus hours for a simple U/S.
Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.
Retrieval was $6225, Transfer frozen was $2375 plus monitoring visits were around $1000 ICSI WAS $2000 anesthesia was $500. I was allowed to buy meds anywhere I wanted and I chose ivfmeds.com in the UK and for retrieval it was around $4000 and I used avella for meds for both Frozen transfers and it wa aorund $1500 each. I'll add maybe another $1000 for labs.
Describe Sharon Jaffe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
She did prefer we transfer one and we did the first time. Since or embryos were not PGS tested we insisted in transfering two the second time and she agreed but still explained she wpuld preferred if we tranferred just one at a time.
10
Doctor
Sharon Jaffe
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unsuccessful
8
5
Age 28 - 30
4 IUI
Anovulation
PCOS
Uterine Fibroids
Unexplained
Other
Income $100K - $199K
Teacher
1st of 2 Docs
Neutral
Doesn't Recommend
Unsuccessful
Dr. Silva was a great Doctor however, because of they way the practice handled things it wasn’t a personal experience for me and I felt that I had to fight to see my doctor... Dr. Silva had an awesome bedside manner. He had a great way of calming me down. When he knew I was getting upset. I felt like he listened to me and took my input seriously. He always kept a positive outlook on my treatment...He was very aggressive with my treatments which is what I wanted.
They [Center for Reproductive Medicine Orlando] are unorganized and are more concerned about money than patient care. I don’t like the fact that every iui was done by a different physician so I felt like they didn’t know me or my history.the locations were pretty convenient but it was hard to get in to the preferred location when needed. Besides my doctor, the ultrasound tech was phenomenal....They nursing staff was ok. They didn’t always communicate and were very hard to reach when needed.
How was your experience with Celso Silva at Center for Reproductive Medicine Orlando?
Dr. Silva had an awesome bedside manner. He had a great way of calming me down. When he knew I was getting upset. I felt like he listened to me and took my input seriously. He always kept a positive outlook on my treatment
What's one piece of advice would you give a prospective patient of Celso Silva at Center for Reproductive Medicine Orlando?
Bring questions and a notebook. He gives very thorough advice and information.
During treatment, were you treated like a number or a human with Celso Silva at Center for Reproductive Medicine Orlando?
Dr. Silva was a great Doctor however, because of they way the practice handled things it wasn’t a personal experience for me and I felt that I had to fight to see my doctor
Describe the protocols Celso Silva used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
He was very aggressive with my treatments which is what I wanted. He knew what medication would work for me and knew I didn’t want to waste time. I ended up responding better when he increased the dosage of my ovulation induction medication but unfortunately it ended in a loss of pregnancy very early on.
Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.
They nursing staff was ok. They didn’t always communicate and were very hard to reach when needed. They were always friendly but I received a lot of misleading information from them.
Describe your experience with Center for Reproductive Medicine Orlando.
They are unorganized and are more concerned about money than patient care. I don’t like the fact that every iui was done by a different physician so I felt like they didn’t know me or my history.the locations were pretty convenient but it was hard to get in to the preferred location when needed. Besides my doctor, the ultrasound tech was phenomenal. She got to know me pretty well over the years and was always comforting and kind. I never had any issues with check in or billing but I definitely think they need to focus more on their patient care!
Describe the costs associated with your care under Celso Silva at Center for Reproductive Medicine Orlando.
My insurance only covered office visits with a copay and monitoring. Over the course of my treatment I’ve paid roughly $13,000.00
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Center for Reproductive Medicine Orlando.
There were multiple times that I was not notified of specific instructions on medication administration. I had a few times where my results were not sent to me in a timely manner as well as needing to cancel an iui cycle because they prescribed the wrong medication.
8
Doctor
Celso Silva
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Center for Reproductive Medicine Orlando
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Successful
8
9
Age 36 - 39
3 IVF
3 Embryo Freezing
Donor Sperm
Unexplained
European
Income $100K - $199K
Accountant
Neutral
Strongly Recommends
Successful
Dr. Jaffe was nonjudgmental and seemed invested in my journey to become a single mother by choice and seemed confident that we would be able to achieve that. She was dissapointed by setbacks, but didn't show any interest in giving up.... Embryo transfer cycle 1 seemed standard. Cycle 2 we switched from progesterone cream to injection. After failed 2nd cycle, performed an ERA test as well as 3rd egg retrieval with genetic testing. Also additional blood work done. 3rd cycle we switched to IM estrogen and added hepron injections. After 3rd cycle failed, we decided to do 3 months on lupron and try a 4th cycle, which ultimately resulted pregnancy and my daughter.
The nursing staff [at Center for Reproductive Medicine Orlando] seem to change over frequently. I had several lead nurses assigned to me. Some were more compationate and personable than others. Often my prescriptions were not called in to the pharmacy on dates there were supposed to and I had to call the clinic to request they send... Nice facility with plenty of appointment availability. Seems to be high nursing staff turnover. Billing department didn't seem to always understand how my insurance works - I guess they aren't used to dealing with insurance. Doctors are all very friendly.
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
Dr. Jaffe was nonjudgmental and seemed invested in my journey to become a single mother by choice and seemed confident that we would be able to achieve that. She was dissapointed by setbacks, but didn't show any interest in giving up.
What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?
Ask lots of questions to be sure you fully understand what is being recommended and what the next steps are.
During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?
Dr Jaffe personally called me after my 3rd failed transfer to let me know she was also disapointed and what next steps/recommendations were for the next attempt
Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Egg retrieval cycles were all about the same. Embryo transfer cycle 1 seemed standard. Cycle 2 we switched from progesterone cream to injection. After failed 2nd cycle, performed an ERA test as well as 3rd egg retrieval with genetic testing. Also additional blood work done. 3rd cycle we switched to IM estrogen and added hepron injections. After 3rd cycle failed, we decided to do 3 months on lupron and try a 4th cycle, which ultimately resulted pregnancy and my daughter.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: changed several times)
The nursing staff seem to change over frequently. I had several lead nurses assigned to me. Some were more compationate and personable than others. Often my prescriptions were not called in to the pharmacy on dates there were supposed to and I had to call the clinic to request they send.
Describe your experience with Center for Reproductive Medicine Orlando.
Nice facility with plenty of appointment availability. Seems to be high nursing staff turnover. Billing department didn't seem to always understand how my insurance works - I guess they aren't used to dealing with insurance. Doctors are all very friendly.
Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.
Insurance covered most costs
Describe Sharon Jaffe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
Dr Jaffe seemed to prefer elective single embryo transfer because it is better for the health of the mother and baby. Twins (or higher order multiples) are high risk pregnancies.
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Center for Reproductive Medicine Orlando.
Nurses on several occasions forgot to call in prescriptions
8
Doctor
Sharon Jaffe
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Center for Reproductive Medicine Orlando
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
10
10
Age 30
1 IVF
Endometriosis
Tubal Blockage
Uterine Fibroids
Other
Income $50K - $99K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Successful
My husband and I both loved Dr.Loy. Our first meeting with him was so through, he sat and talked with us for over an hour, answering all of our questions. Prior to our first appointment he had reviewed my entire file from my previous doctor, so he knew my history inside and out, which was so nice. I did't have to explain everything we had already been through. He even drew diagrams when needed to make sure we fully understood the whole process.
CRM always seemed to run like a well oiled machine. They were always running on time, everyone knew what was going on and it was always clean. I never saw anything out of place. They are a very efficient office.... We LOVED all of the nurses! They were all very knowledgeable and compassionate, they always seemed to be very cheerful as well. Leading up to my embryo transfer I ended up getting shingles. I had already stated my PIO injections, we were about two weeks away from the transfer. I
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
My husband and I both loved Dr.Loy. Our first meeting with him was so through, he sat and talked with us for over an hour, answering all of our questions. Prior to our first appointment he had reviewed my entire file from my previous doctor, so he knew my history inside and out, which was so nice. I did't have to explain everything we had already been through. He even drew diagrams when needed to make sure we fully understood the whole process. He made us feel very confident, without being unrealistic, about what we could expect from our treatment with him. We will definitely use him again when we are ready for another IVF round.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
If I was talking to a prospective patient of Dr.Loy's I would let them know that they are in great hands, probably some of the best hands in central Florida. He will be honest with you about your situation and what you can expect from your treatment.
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
From day one, I never felt like "just a number" at CRM. All of the nurses, Dr.Loy (and other doctors at the office) and even front desk staff were so helpful, caring and very compassionate. They deal with infertility all day every day but they always made me feel like our battle with infertility was important to them, I felt as though they wanted us to have a family just as much as we wanted it for ourselves. We had such a great experience with Dr.Loy and CRM that we were sad when we were referred back to my regular OB/GYN.
Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.
We LOVED all of the nurses! They were all very knowledgeable and compassionate, they always seemed to be very cheerful as well. Leading up to my embryo transfer I ended up getting shingles. I had already stated my PIO injections, we were about two weeks away from the transfer. I already knew in my heart that our transfer was probably not going to happen that month because of the shingles. I went in for an appointment and, as I already suspected, they confirmed that our transfer would have to be postponed. I immediately burst into tears. The nurse hugged me, gave me tissues and reassured me that our transfer would still happen, just not quite yet. She was so sweet and understanding, I will never forget her. She was literally a shoulder for me to cry on.
Describe your experience with Center for Reproductive Medicine Orlando.
CRM always seemed to run like a well oiled machine. They were always running on time, everyone knew what was going on and it was always clean. I never saw anything out of place. They are a very efficient office.
Describe your experience with your monitoring appointments at Center for Reproductive Medicine Orlando.
Just like the rest of the office, my ultrasound appointments were always very smooth with no issues. They always ran on time and I could schedule them at a day and time (within reason, most of these appointments had to be on a specific day depending on where I was in my cycle) that worked for my schedule.
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
I can't remember exactly, but I think we paid around $13,000 for all of my treatment, not including medications.
Describe Randall Loy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
When we started with Dr.Loy we were unsure if we wanted to transfer one or two embryos. He reviewed all the risks associated with a singleton pregnancy as well as a pregnancy with multiples. Ultimately, he said for my height and weight (5'6", 140 pounds) if I wanted to transfer two embryos my body would mostly likely do fine if I ended up with twins. After talking it over with my husband (multiple times lol) we decided to just transfer one embryo.
10
Doctor
Randall Loy
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Successful
10
10
Age 35 - 37
1 IUI
1 IVF
Endometriosis
Male Factor
Other
Latinx
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Jaffe listened to me and told me with a lot of conviction during my consultation that it was her mission to get me pregnant. I appreciated her caution with my treatment protocol since I had to leave her care after it was revealed that I had endometrial hyperplasia. I had to be released by a Gynecologic oncologist to go back to her. She wasn’t aggressive with my meds since she knew my hormones played into my diagnosis...I liked how blunt she was. She layed all the vitamins she wanted us to take on the table with what they would do for our chances. Not too many. She didn’t push us to do PGS testing since we couldn’t afford it. She supported my wish to transfer two embryos.
Strengths [at Center for Reproductive Medicine Orlando] are nursing and lab staff, more than one location, super knowledgeable and kind doctors, ease of setting up payment options for procedures outside of your scope. Weaknesses would be price (but I’m sure that is not unique) but we certainly found it worth it when we had our baby...staff were so friendly...Judy [nurse] was super organized and very considerate of the fact that we were somewhat long distance patients. She made sure to explain everything to me or get someone else to if she was unsure, which was a rare occasion.
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
I liked how blunt she was. She layed all the vitamins she wanted us to take on the table with what they would do for our chances. Not too many. She didn’t push us to do PGS testing since we couldn’t afford it. She supported my wish to transfer two embryos.
What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?
If you want a doctor who is dangerously aggressive and sugar coats, she will not be good for you. She takes your health into account and she is blunt but not rude about the plan.
During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?
Dr Jaffe listened to me and told me with a lot of conviction during my consultation that it was her mission to get me pregnant. I appreciated her caution with my treatment protocol since I had to leave her care after it was revealed that I had endometrial hyperplasia. I had to be released by a Gynecologic oncologist to go back to her. She wasn’t aggressive with my meds since she knew my hormones played into my diagnosis. Her staff were so friendly too.
Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
I am not sure what my protocol was considered. It has been two years. I know it included a drug to help keep my estrogen levels on the lower side. My retrieval was done by a male doctor who was extremely friendly. It yielded 21 follicles. 14 made it to day 5 blastocysts and we ended up with 8 embryos that were frozen and transferred a few months later.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Judy)
Judy was super organized and very considerate of the fact that we were somewhat long distance patients. She made sure to explain everything to me or get someone else to if she was unsure, which was a rare occasion.
Describe your experience with Center for Reproductive Medicine Orlando.
Strengths are nursing and lab staff, more than one location, super knowledgeable and kind doctors, ease of setting up payment options for procedures outside of your scope. Weaknesses would be price (but I’m sure that is not unique) but we certainly found it worth it when we had our baby.
Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.
Our transfer was $17,000. Medications cost around $5,000. We paid for medications out of pocket and had a loan for the transfer.
Describe Sharon Jaffe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
My doctor typically does eSET especially if you get PGS or PGD testing but since we couldn’t afford the testing and I was 37, she said two embryos were fine. Glad we did it. We got one baby out of it.
10
Doctor
Sharon Jaffe
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
10
10
Age 37 - 38
1 Fertility Medications
Endometriosis
Strongly Recommends
Strongly Recommends
Successful
After a long series of tests, it was determined I had Endometriosis. Dr. Loy performed surgery on me for that. After several months, we then tried one round of Letrozole and Ovidrel and it worked!...He is incredibly intelligent, logical, understanding and has a great bedside manner. He performed surgery on me and several nurses in the hospital said they all fight to be with him in the OR because he's so great.
The nursing staff [ at Center for Reproductive Medicine Orlando] was always quick to return my phone calls and answer questions...They are incredibly passionate, understanding and supportive...After a long series of tests, it was determined I had Endometriosis. Dr. Loy performed surgery on me for that. After several months, we then tried one round of Letrozole and Ovidrel and it worked!
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
My husband and I highly recommend Dr. Loy and his team. They are incredibly passionate, understanding and supportive. My husband and I had a 2 year struggle with infertility and wish we'd found Dr. Loy sooner. We are now 9 weeks pregnant and will forever be grateful to him for making that happen. He is incredibly intelligent, logical, understanding and has a great bedside manner. He performed surgery on me and several nurses in the hospital said they all fight to be with him in the OR because he's so great. My OB calls Dr. Loy "the King". Check out his You Tube videos for lessons on all things fertility-related. Don't hesitate to make an appointment with him.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Come prepared with a list of questions and paper/pen to take notes. He is very intelligent and you will later want to remember all that he communicated to you.
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
Dr. Loy is compassionate and we felt truly understood our struggles, emotions and concerns. He has great bedside manner, took time to listen while inserting much-needed humor and seemed to care for us deeply.
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
After a long series of tests, it was determined I had Endometriosis. Dr. Loy performed surgery on me for that. After several months, we then tried one round of Letrozole and Ovidrel and it worked!
Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.
The nursing staff was always quick to return my phone calls and answer questions.
10
Doctor
Randall Loy
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2010 - 2017, Unsuccessful
9
9
Age 27 - 34
2 IUI
Tubal Blockage
Black or African-American
Income $50K - $99K
Teacher
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Sejal Patel] was very personable and she cared about what we desired as a couple... took her time in explaining things and didn't assume that we knew anything. The only miscommunication that I believe we had was us thinking that doing the IUI meant an automatic pregnancy and when we tried once, then twice, to no avail, we decided to "give up" in a sense. Every time we've returned to CRM, we like working with Dr. Patel because she has been there from the beginning and she is working hard at helping us reach our dreams for our family.
I attended both locations [of Center for Reproductive Medicine] in Celebration, FL and Orlando, Fl. The clinic in Orlando is where they completed more procedures like HSG testing and IUI's, etc. There were long wait times at this clinic and it wasn't very comfortable temperature wise (it was fairly warm in the waiting room). The Celebration clinic was a lot smaller and was more so for consultations and blood work. These appointments rarely ran behind. The staff at each place was nice.
How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?
Dr. Patel took her time in explaining things and didn't assume that we knew anything. The only miscommunication that I believe we had was us thinking that doing the IUI meant an automatic pregnancy and when we tried once, then twice, to no avail, we decided to "give up" in a sense. Every time we've returned to CRM, we like working with Dr. Patel because she has been there from the beginning and she is working hard at helping us reach our dreams for our family.
What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?
Be open in what you are looking for and expect her to be candid and honest with you in a empathetic way.
During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?
She was very personable and she cared about what we desired as a couple.
Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.
They were caring and showed compassion. They did what they could to make me and my spouse feel comfortable and not embarrassed.
Describe your experience with Center for Reproductive Medicine Orlando.
I attended both locations in Celebration, FL and Orlando, Fl. The clinic in Orlando is where they completed more procedures like HSG testing and IUI's, etc. There were long wait times at this clinic and it wasn't very comfortable temperature wise (it was fairly warm in the waiting room). The Celebration clinic was a lot smaller and was more so for consultations and blood work. These appointments rarely ran behind. The staff at each place was nice.
Describe Sejal Patel's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
My doctor was not for multiples, no more than two, because of the health risks that come along with that.
9
Doctor
Sejal Patel
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Center for Reproductive Medicine Orlando
Celebration
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015 - 2017, Successful
10
8
Age 30 - 32
2 IUI
1 IVF
1 Embryo Freezing
Endometriosis
Unexplained
European
Income $200K - $499K
Sales Representative
Strongly Recommends
Neutral
Successful
[Dr. Loy] Has an extremely warm and understanding bedside manner. He truly listen to me! Diagnosed me with endometriosis after another infertility doc failed to. He felt very concerned with the things I was concerned for and I felt like I was being cared for like his daughter... He is extremely knowledgeable and I felt like he provided expert care. Also, all four of his sons were IVF so he understands the process. I cried in our first meeting when he told me I had a 100% chance of having a baby. He gave me so much hope
The nursing staff [Center for Reproductive Medicine] was kind but a lot of times didn’t know what medication I was on or where I was in my cycle or couldn’t schedule me in even though it was time dependent.... I was supposedly a candidate for a study concerning IVF only to find out after we had delayed the cycle to find out I was never a candidate so that was extremely frustrating. My insurance covered our cycle but the communication between provider and insurance was HORRIBLE! There was a real lack of communication on where you were in your cycle in scheduling appointments or proceeding with a cycle
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
He is extremely knowledgeable and I felt like he provided expert care. Also, all four of his sons were IVF so he understands the process. I cried in our first meeting when he told me I had a 100% chance of having a baby. He gave me so much hope
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Trust his judgement
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
Has an extremely warm and understanding bedside manner. He truly listen to me! Diagnosed me with endometriosis after another infertility doc failed to. He felt very concerned with the things I was concerned for and I felt like I was being cared for like his daughter
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
I don’t remember
Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.
The nursing staff was kind but a lot of times didn’t know what medication I was on or where I was in my cycle or couldn’t schedule me in even though it was time dependent. It was extremely frustrating
Describe your experience with Center for Reproductive Medicine Orlando.
Good and organized financial coordinator. The financial part was clear. The office was extremely clean and I liked the other physicians since I was seeing them occasionally through my transfer/retrieval
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
Insurance covered it
Describe Randall Loy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
He recommended single embryo transfer
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Lost paperwork
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Center for Reproductive Medicine Orlando.
I was supposedly a candidate for a study concerning IVF only to find out after we had delayed the cycle to find out I was never a candidate so that was extremely frustrating. My insurance covered our cycle but the communication between provider and insurance was HORRIBLE! There was a real lack of communication on where you were in your cycle in scheduling appointments or proceeding with a cycle
10
Doctor
Randall Loy
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Center for Reproductive Medicine Orlando
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unknown Success
8
8
Age 28 - 30
2 IUI
1 Egg Freezing
Unexplained
European
Income $100K - $199K
Engineer
Neutral
Neutral
Success w/ Doc Too early to know
She [Dr. Sharon Jaffe] had me use femura for five cycles, since there were supposedly less side affects than clomid, although I did produce eggs and ovulate they all ended in negative pregnancy test. Two of those times I opted for IUI's. Recently I had egg retrieval done for IVF and I used Gonal-F and Cetrotide.... Even though you do not see her every visit and some time you feel like she has a lot going on I still believe the information gets to her.
It is semi hard to get an appointment here [Center for Reproductive Medicine Orlando] and they are usually running late, but over all I trust their care.... The ones [nurses] assigned to Dr. Jaffe are great. I've had a few other ones that I talked to that were not so much, but maybe they were having a bad day.... She had me use femura for five cycles, since there were supposedly less side affects than clomid, although I did produce eggs and ovulate they all ended in negative pregnancy test. Two of those times I opted for IUI's. Recently I had egg retrieval done for IVF and I used Gonal-F and Cetrotide.
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
I really like Dr. Jaffe. I hope that she will get the results I want. I trust that she has set me up with the correct protocol. Even though you do not see her every visit and some time you feel like she has a lot going on I still believe the information gets to her.
What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?
Go in with questions and make sure to ask them all.
During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?
She is very good at explaining everything and making sure to answer questions.
Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
She had me use femura for five cycles, since there were supposedly less side affects than clomid, although I did produce eggs and ovulate they all ended in negative pregnancy test. Two of those times I opted for IUI's. Recently I had egg retrieval done for IVF and I used Gonal-F and Cetrotide.
Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.
The ones assigned to Dr. Jaffe are great. I've had a few other ones that I talked to that were not so much, but maybe they were having a bad day.
Describe your experience with Center for Reproductive Medicine Orlando.
It is semi hard to get an appointment here and they are usually running late, but over all I trust their care.
Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.
With my insurance just to see a specialist is a higher copay. Then for IUI's at the time it was free. And IVF is pretty much out of pocket.
Describe Sharon Jaffe's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
I am only allowed to do single transfer since ours are rated a decent quality at this point. They said maybe at the third cycle it may change.
8
Doctor
Sharon Jaffe
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Center for Reproductive Medicine Orlando
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
9
9
Age 28
1 IUI
Anovulation
Male Factor
Other
Income $50K - $99K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Asante takes the time with you during each visit to answer any questions you have and he thoroughbred explains each step of your process...Although my first IUI was not successful, I still love Dr. Asante and how he makes me feel as a patient. He is kind and very knowledgeable. He is positive about treatment but also realistic about what steps may need to be taken...Started with lab work for me to determine my hormones and amh levels, then checked my ovaries for cysts.
Very clean, organized, busy clinic [CRM - Orlando]. My only complaint is I went to the Lake Mary office because it is closer and more convenient for me but they don't always do ultrasounds and procedures there so I had to go to the Orlando office a lot...I dealt with different nurses but all seemed very nice and always returned my calls within the same day with any questions I had...IUI was $450, ultrasounds $225 and progesterone was $75, estrogen checks were $125
How was your experience with Albert Asante at Center for Reproductive Medicine Orlando?
Although my first IUI was not successful, I still love Dr. Asante and how he makes me feel as a patient. He is kind and very knowledgeable. He is positive about treatment but also realistic about what steps may need to be taken.
During treatment, were you treated like a number or a human with Albert Asante at Center for Reproductive Medicine Orlando?
Dr. Asante takes the time with you during each visit to answer any questions you have and he thoroughbred explains each step of your process.
Describe the protocols Albert Asante used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Started with lab work for me to determine my hormones and amh levels, then checked my ovaries for cysts. I started clomid cycle day 3, had a follicle scan cycle day 12 and scheduled the IUI for 2 days later.
Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.
I dealt with different nurses but all seemed very nice and always returned my calls within the same day with any questions I had.
Describe your experience with Center for Reproductive Medicine Orlando.
Very clean, organized, busy clinic. My only complaint is I went to the Lake Mary office because it is closer and more convenient for me but they don't always do ultrasounds and procedures there so I had to go to the Orlando office a lot.
Describe the costs associated with your care under Albert Asante at Center for Reproductive Medicine Orlando.
IUI was $450, ultrasounds $225 and progesterone was $75, estrogen checks were $125
9
Doctor
Albert Asante
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Center for Reproductive Medicine Orlando
Lake Mary (closed)
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
0
7
Age 35 - 36
7 IUI
Unexplained
European
Income $200K - $499K
Operations
1st of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
After 5 failed IUIs, I had to beg for a consult with the doctor.... He [Dr. Loy] admitted to not reviewing my complete file after each failed cycle. He only made decisions based on my current # of follicles and size, which is what the nurse gave him. I felt like he should have been more involved in my actual diagnoses and treatment.... First 4 cycles were strictly with letrozole and trigger.
Great about scheduling appointments. Multiple options and very flexible. Wait times [Ctr for Reproductive Med of Orlando] were rather frustrating: for example we waited in the room for our iui (undressed) for 1 hour and 15 minutes for the doctor. It wasn’t uncommon for them to be an hour or so behind schedule, even though the sign in the lobby says you should not wait more than 15 minutes.
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
He admitted to not reviewing my complete file after each failed cycle. He only made decisions based on my current # of follicles and size, which is what the nurse gave him. I felt like he should have been more involved in my actual diagnoses and treatment.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Don’t wait until you are beyond frustrated to raise your hand. Be assertive in requesting time specifically with him versus the nurses. You are paying to be seen by a doctor, not a nurse.
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
After 5 failed IUIs, I had to beg for a consult with the doctor. I feel like they should meet with you after every 2 failed cycles.
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
First 4 cycles were strictly with letrozole and trigger. I asked for a change in my process to see if we could get a more favorable outcome and they reluctantly prescribed injectables. (Gonal-f)
Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.
Always returned calls within 24 hours. They were knowledgeable about process.
Describe your experience with Center for Reproductive Medicine Orlando.
Great about scheduling appointments. Multiple options and very flexible. Wait times were rather frustrating: for example we waited in the room for our iui (undressed) for 1 hour and 15 minutes for the doctor. It wasn’t uncommon for them to be an hour or so behind schedule, even though the sign in the lobby says you should not wait more than 15 minutes.
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
$650 for iui, without medicine
0
Doctor
Randall Loy
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Center for Reproductive Medicine Orlando
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2017, Unsuccessful
9
9
Age 33 - 34
1 IUI
2 IVF
Male Factor
Black or African-American
Income $50K - $99K
Business Executive
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Patel was very nice in explaining my options. She was very warm and welcome and made me feel comfortable... She allowed my husband to drop off many samples for our IUI treatments to increase our chances, which was very nice of her...She also referred a Reproductive Urologist for my husband to help increase his sperm count.
[the staff at Center for Reproductive Medicine Orlando] Very good with answering questions, returning email and addressing your concerns in a timely manner...IUI transfer was $450, labs and ultrasound ranged around $75-$150...nurses are very nice and proactive with answering emails and returning calls...allowed my husband to drop off many samples to increase our chances for the IUI.
How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?
I had a great experience with Dr. Patel. I'm still going through the treatments. She allowed my husband to drop off many samples for our IUI treatments to increase our chances, which was very nice of her.
What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?
Be patient with your treatments and ask a lot of questions. Dr. Patel is good with answering all of your questions.
During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?
Dr. Patel was very nice in explaining my options. She was very warm and welcome and made me feel comfortable.
Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
My problem is severe male factor and Dr. Patel allowed my husband to drop off many samples to increase our chances for the IUI. She also referred a Reproductive Urologist for my husband to help increase his sperm count.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Evelyn MacMillian)
Dr. Patel's nurses are very nice and proactive with answering emails and returning calls.
Describe your experience with Center for Reproductive Medicine Orlando.
Very good with answering questions, returning email and addressing your concerns in a timely manner.
Describe the costs associated with your care under Sejal Patel at Center for Reproductive Medicine Orlando.
IUI transfer was $450, labs and ultrasound ranged around $75-$150
Describe Sejal Patel's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
I liked Dr. Patel's approached to drop off many samples to increase our chances of conception.
9
Doctor
Sejal Patel
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
9
Clinic
Center for Reproductive Medicine Orlando
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2017, Successful
9
9
Age 32 - 33
1 IUI
Donor Sperm
Male Factor
European
Income $50K - $99K
Nurse or HC Services
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Silva was very good at explaining our situation and making sure we knew exactly what we were doing before making any final decisions...Femara, ovidrel, donor sperm and iui. First iui was successful. I now have a beautiful 4 month old son...he sat down in his office and never felt rushed, he helped find a path that others never did. He appeared to care about us as individuals...
I went to a couple different offices to see the physicians [at Center for Reproductive Medicine Orlando] and they are all good. I felt like the celebration office lacked the most at the front desk position. Girls didnt acknowledge you when you entered. Weren't very friendly...[nurses were] Fantastic. Compassionate. And very timely to answer questions...Dr. Silva was very good at explaining our situation and making sure we knew exactly what we were doing before making any final decisions
How was your experience with Celso Silva at Center for Reproductive Medicine Orlando?
His nurses were amazing and compassionate, so was Dr. Silva. All made sure questions were answered quickly and fully. They understood or appeared to be concerned about what you were going through. Dr. Silva was very good at explaining our situation and making sure we knew exactly what we were doing before making any final decisions.
What's one piece of advice would you give a prospective patient of Celso Silva at Center for Reproductive Medicine Orlando?
Be open about what your expectations are and what your plans are.
During treatment, were you treated like a number or a human with Celso Silva at Center for Reproductive Medicine Orlando?
Human because he sat down in his office and never felt rushed, he helped find a path that others never did. He appeared to care about us as individuals.
Describe the protocols Celso Silva used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Femara, ovidrel, donor sperm and iui. First iui was successful. I now have a beautiful 4 month old son.
Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.
Fantastic. Compassionate. And very timely to answer questions.
Describe your experience with Center for Reproductive Medicine Orlando.
I went to a couple different offices to see the physicians and they are all good. I felt like the celebration office lacked the most at the front desk position. Girls didnt acknowledge you when you entered. Weren't very friendly.
Describe the costs associated with your care under Celso Silva at Center for Reproductive Medicine Orlando.
I'm not 100% but I think in total between 1500$ and 2500$ out of pocket. That's meds, labs, procedures, iui, donor sperm, storage.
9
Doctor
Celso Silva
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
9
Clinic
Center for Reproductive Medicine Orlando
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015 - 2017, Unsuccessful
8
8
Age 30 - 32
1 IUI
1 IVF
Endometriosis
PCOS
European
Income $50K - $99K
Neutral
Neutral
Unsuccessful
He is honest, straightforward, detailed. He takes his time with you. He made me feel safe and hopeful and while I have yet to achieve a healthy pregnancy I plan to continue with him. We feel like we are in good hands.... Took our concerns, moral and religious into account and aimed to design a treatment protocol that would cater to these needs
Strengths [of Center for Reproductive Medicine Orlando]: knowledge and experience, options Weaknesses: very busy, cannot get through to a nurse- have to leave voicemail and wait for call back... Laparoscopy: diagnose and remove stage II endo Letrozole and timed intercourse with monitoring: ovulated but negative result Letrozole plus IUI: ectopic pregnanc Mini IVF (Stimmed with letrozole): 1 egg retrieved, 3dt, negative
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
He is honest, straightforward, detailed. He takes his time with you. He made me feel safe and hopeful and while I have yet to achieve a healthy pregnancy I plan to continue with him. We feel like we are in good hands.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
he tends to explain things in a scientific manner but don't be afraid to ask questions for clarity
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
Took our concerns, moral and religious into account and aimed to design a treatment protocol that would cater to these needs
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Laparoscopy: diagnose and remove stage II endo Letrozole and timed intercourse with monitoring: ovulated but negative result Letrozole plus IUI: ectopic pregnanc Mini IVF (Stimmed with letrozole): 1 egg retrieved, 3dt, negative
Describe your experience with Center for Reproductive Medicine Orlando.
Strengths: knowledge and experience, options Weaknesses: very busy, cannot get through to a nurse- have to leave voicemail and wait for call back
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
We are 100% self pay Our IUI cycle cost around $1200 Our mini-IVF cycle was $3500 not including meds or anaesthsia
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Center for Reproductive Medicine Orlando.
I had to call multiple times to have my IVF meds called in
8
Doctor
Randall Loy
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
8
Clinic
Center for Reproductive Medicine Orlando
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unknown Success
7
7
Age 31 - 33
1 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $100K - $199K
Neutral
Neutral
Success w/ Doc Too early to know
He [Dr. Loy] had a ton of experience, but I felt a bit like just a number at times. He seemed to get irritated when my husband and I started asking so many questions. I had watched some of his YouTube videos just before he walked in one day, and when he started talking, it was word for word from his videos, done without feeling. He has very high ratings, as does the clinic, so we'll see if I get a baby out of this, and after how many tries. I only just completed egg retrieval, so we'll see. If I get a baby out of this, he'll be a god to me.
Everything has been great [at Center for Reproductive Medicine Orlando]. They seem a bit pricier than others according to polls I've seen on some of the FB support groups in a part of. I just wish they wouldn't forget to call me with results sometimes...[The nurses] were very kind but forgot to call me twice with results.
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
He had a ton of experience, but I felt a bit like just a number at times. He seemed to get irritated when my husband and I started asking so many questions. I had watched some of his YouTube videos just before he walked in one day, and when he started talking, it was word for word from his videos, done without feeling. He has very high ratings, as does the clinic, so we'll see if I get a baby out of this, and after how many tries. I only just completed egg retrieval, so we'll see. If I get a baby out of this, he'll be a god to me.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Watch his YouTube videos. He had his own channel. There are many, and chances are good they will answer many of your questions.
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
While knowledgeable and thorough, he always seems to be in a rush to get us out of there.
Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.
They were very kind but forgot to call me twice with results.
Describe your experience with Center for Reproductive Medicine Orlando.
Everything has been great. They seem a bit pricier than others according to polls I've seen on some of the FB support groups in a part of. I just wish they wouldn't forget to call me with results sometimes.
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
I used Attain, which cost $16,500 for two complete cycles, including 2 egg retrievals and unlimited transfers. The meds eye extra, which I got for around $3,700 thoth winfertility online. My insurance covered office visits, and anesthesia for egg retrieval was $500.
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Center for Reproductive Medicine Orlando.
They gave me a prescription for pain meds for the day of egg retrieval the day before. I had to call 8 different pharmacies before finally giving up because no one had it in stock. They also did not call me on the day I was supposed to trigger. I had to call the after hours on call number twice before getting a call back. When they called back they said I would not be triggering that night and to come in the next day for more blood work. Then, they called back and said after speaking to the doctor, he did want me to trigger that night after all. I nearly missed my window because of this miscommunication.
7
Doctor
Randall Loy
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Center for Reproductive Medicine Orlando
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
4
4
Age 30 - 32
3 IUI
1 IVF
Endometriosis
Uterine Fibroids
Other
Income $200K - $499K
3rd of 3 Docs
Doesn't Recommend
Doesn't Recommend
Successful
Dr. Loy is a very knowledgable and skilled doctor with many years of experience. Him and his wife experienced infertility and had to do ivf almost thirty years ago so they know what it is like to go through the physical and emotional side of infertility.... Dr Loy was very attentive and compassionate at the intake appt. But as went through the retrieval and transfers , I did not feel like it really mattered to him that I was informed on what was happening and that he be there for me if I had questions.
They [Center for Reproductive Medicine Orlando] take on too many patients and as a result they make mistakes. Some big , some little but when you are spending so much money it is very frustrating to have hinggs happen in your ttc journey that could have been prevented by better patient care. I am grateful I was able to get pregnant with our last embryo but feel that our results would have been better if they hadn’t have made mistakes.
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
Dr. Loy is a very knowledgable and skilled doctor with many years of experience. Him and his wife experienced infertility and had to do ivf almost thirty years ago so they know what it is like to go through the physical and emotional side of infertility. He is a Christian and is not afraid to share his faith or belief in the importance of God’s timing in growing families.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Show up to your appointments with him with your list of questions ready so that you can make the most of your time with him. Ask for clarification in the moment for anything you don’t understand because it can be difficult to get ahold of him in between appts with him.
During treatment, were you treated like a number or a human with Randall Loy at Center for Reproductive Medicine Orlando?
Dr Loy was very attentive and compassionate at the intake appt. But as went through the retrieval and transfers , I did not feel like it really mattered to him that I was informed on what was happening and that he be there for me if I had questions. It was very difficult to get ahold of him and mistakes were made in my cycle because of miscommunications by his staff.
Describe the protocols Randall Loy used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
We did a full force round of stimulation (versus a mini ivf) with all the medicines he could use (it was four years ago so I don’t remember specifics). I have stage 4 endo, adenomyosis and a uterine fibroid and we had been ttc for 12 years before trying ivf. We did the retrieval and only got ten eggs, 3 of which fertilized but only one was strong enough to freeze. For some reason they chose not to do icsi on all of them even though we had requested they do so. We transferred the two that had slowed in growth but they did not take. It took fifteen months and 4 surgeries following that to get my uterus vleared to transfer our frozen. We did a natural cycle and timed the transfer with my own ovulation. It worked and our baby is 15 months now.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Marty)
They made mistakes with medicine doseages. They wouldn’t return calls for results promptly. They acted annoyed if I had alot of questions. The only time I saw compassion was when I had a negative pregnancy test.
Describe your experience with Center for Reproductive Medicine Orlando.
They take on too many patients and as a result they make mistakes. Some big , some little but when you are spending so much money it is very frustrating to have hinggs happen in your ttc journey that could have been prevented by better patient care. I am grateful I was able to get pregnant with our last embryo but feel that our results would have been better if they hadn’t have made mistakes.
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
20,000 including meds, 4 hysteroscopies, 1 laparoscopy, 1 retrieval, 2 transfers and bloodwork
Describe Randall Loy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
Dr Loy will transfer two at the most but prefers to be more conservative and transfer one really good embryo.
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Center for Reproductive Medicine Orlando.
Incorrect dosages, icsi wasn’t done on all of our retrieved eggs. My patient paperwork was faxed to another patient’s ob office without my consent.
4
Doctor
Randall Loy
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
4
Clinic
Center for Reproductive Medicine Orlando
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015 - 2016, Successful
10
10
Age 27 - 28
2 Fertility Medications
PCOS
European
Income $0 - $49K
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Sejal Patel] had wonderful bedside manor and addressed a very delicate situation as such. I never felt like she didn’t understand my struggles or the pain associed with them.... I had 3 failed rounds of Clomid and 3 failed rounds of Letrozol at the highest dose that could be prescribed by an OB/GYN. She did all of the prerequisite tests to make sure I could become pregnant and stay pregnant, and then she raised the dosage of Letrozol for me. We continued with ultrasounds to check follicle size and then did a forced ovulation trigger shot. It technically worked the 1st time but resulted in a chemical pregnancy. We tried again immediately (counting the chemical pregnancy as a period bc I don’t have them on my own) and we were successful
I always felt like I needed to tiptoe around the front desk ladies [at Center for Reproductive Med Orlando]. They are human and have emotions and their own problems, but they definitely seemed to bring them to work. Most of the nurses were wonderful. The lab workers were amazing!... I never felt like they [the nurses] cared about the pain we were feeling. Especially after a chemical pregnancy. One nurse called and basically said “yeah, you were technically pregnant, but you aren’t anymore. We’ll wait for your next period and try again.” I was CRUSHED and FRUSTRATED. If this nurse had taken the time to see who I was and what was causing my fertility issues in the 1st place she would know that I don’t have periods anyway.
How was your experience with Sejal Patel at Center for Reproductive Medicine Orlando?
She had wonderful bedside manor and addressed a very delicate situation as such. I never felt like she didn’t understand my struggles or the pain associed with them. I would recommend her to anyone in central Florida that needs an RE
What's one piece of advice would you give a prospective patient of Sejal Patel at Center for Reproductive Medicine Orlando?
I would recommend that they avoid letting the nurses make a decision without consulting Dr. Patel 1st.
During treatment, were you treated like a number or a human with Sejal Patel at Center for Reproductive Medicine Orlando?
She always remembered my name and situation. She was willing to work with my husband and I to find the best uses of our financial situation. Always warm and welcoming!
Describe the protocols Sejal Patel used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
I had 3 failed rounds of Clomid and 3 failed rounds of Letrozol at the highest dose that could be prescribed by an OB/GYN. She did all of the prerequisite tests to make sure I could become pregnant and stay pregnant, and then she raised the dosage of Letrozol for me. We continued with ultrasounds to check follicle size and then did a forced ovulation trigger shot. It technically worked the 1st time but resulted in a chemical pregnancy. We tried again immediately (counting the chemical pregnancy as a period bc I don’t have them on my own) and we were successful
Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.
Hit or miss. I never felt like they cared about the pain we were feeling. Especially after a chemical pregnancy. One nurse called and basically said “yeah, you were technically pregnant, but you aren’t anymore. We’ll wait for your next period and try again.” I was CRUSHED and FRUSTRATED. If this nurse had taken the time to see who I was and what was causing my fertility issues in the 1st place she would know that I don’t have periods anyway.
Describe your experience with Center for Reproductive Medicine Orlando.
I always felt like I needed to tiptoe around the front desk ladies. They are human and have emotions and their own problems, but they definitely seemed to bring them to work. Most of the nurses were wonderful. The lab workers were amazing! Dr. Patel is incomparable! She makes every other little thing completely worth it!
10
Doctor
Sejal Patel
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Center for Reproductive Medicine Orlando
Celebration
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015 - 2016, Successful
8
8
Age 26 - 27
4 IUI
1 IVF
Egg Freezing
1 Embryo Freezing
Anovulation
Male Factor
PCOS
Other
Income $50K - $99K
1st of 2 Docs
Neutral
Neutral
Successful
Dr. Silva listened to what we had to say, and made us really feel like we collaborated on our treatment plan together. He always answered all my questions with patience and kindness. The only weakness I would note was that I wish after several failed cycles we would have been urged to move to IVF quicker, as that is the only way we have had success.
Their [Center for Reproductive Medicine Orlando] strengths were a variety of appointment choices, good phlebotomist on site, cleanliness in the clinic. Their weaknesses would be wait times at the clinic, and one of the nurses we were assigned. Overall more strengths than weaknesses...Dr. Silva advised us on eSET and explained why.
How was your experience with Celso Silva at Center for Reproductive Medicine Orlando?
Dr. Silva listened to what we had to say, and made us really feel like we collaborated on our treatment plan together. He always answered all my questions with patience and kindness. The only weakness I would note was that I wish after several failed cycles we would have been urged to move to IVF quicker, as that is the only way we have had success.
What's one piece of advice would you give a prospective patient of Celso Silva at Center for Reproductive Medicine Orlando?
Don’t be afraid to ask questions and be your own advocate. He’s a very understanding and hands on doctor.
During treatment, were you treated like a number or a human with Celso Silva at Center for Reproductive Medicine Orlando?
Dr. Silva took his time with us on every visit, and remembered little details pertaining to our care.
Describe the protocols Celso Silva used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Medicated timed intercourse with letrozole and trigger shot. Used to treat anovulation from PCOS. Ovulation occurred but no pregnancies. Medicated IUIs. Combo cycles with femara and injections with trigger. Ovulation occurred but no pregnancies. Last cycle, no response to meds. IVF with PGS/ICSI freeze all cycle with FET. Pregnant and had a singleton.
Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.
Several nurses were great but there was one in particular who most definitely was not. She didn’t belong in the infertility field. Very cold and gruff.
Describe your experience with Center for Reproductive Medicine Orlando.
Their strengths were a variety of appointment choices, good phlebotomist on site, cleanliness in the clinic. Their weaknesses would be wait times at the clinic, and one of the nurses we were assigned. Overall more strengths than weaknesses
Describe the costs associated with your care under Celso Silva at Center for Reproductive Medicine Orlando.
Overall I think we spent around $20-25k for all treatment
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
Dr. Silva advised us on eSET and explained why. His reasons made sense.
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call with results
Describe the specific things that went wrong at Center for Reproductive Medicine Orlando.
A couple times I had to call to get my results for labs.
8
Doctor
Celso Silva
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Center for Reproductive Medicine Orlando
Celebration
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unknown Success
10
10
Age 31 - 32
1 IUI
Endometriosis
Uterine Fibroids
Other
Other
Income $100K - $199K
Sales Representative
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I would recommend her [Sharon Jaffe of Center for Reproductive Medicine Orlando] to anyone and I have. She's very knowledgable and answered all my questions. She completed my surgery and took the time to review the results and next steps....She sat with me and answered all my questions. She took the time to go over everything...If you want someone to sit down and cry with you I don't think she's it. She's straight to the point and wants to get you pregnant. She is compassionate but in her own way. Her job is to give you a baby and that's what she focuses on
I would recommend her [Sharon Jaffe of Center for Reproductive Medicine Orlando] to anyone and I have. She's very knowledgable and answered all my questions. She completed my surgery and took the time to review the results and next steps....She sat with me and answered all my questions. She took the time to go over everything...If you want someone to sit down and cry with you I don't think she's it. She's straight to the point and wants to get you pregnant. She is compassionate but in her own way. Her job is to give you a baby and that's what she focuses on
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
I would recommend her to anyone and I have. She's very knowledgable and answered all my questions. She completed my surgery and took the time to review the results and next steps.
What's one piece of advice would you give a prospective patient of Sharon Jaffe at Center for Reproductive Medicine Orlando?
If you want someone to sit down and cry with you I don't think she's it. She's straight to the point and wants to get you pregnant. She is compassionate but in her own way. Her job is to give you a baby and that's what she focuses on
During treatment, were you treated like a number or a human with Sharon Jaffe at Center for Reproductive Medicine Orlando?
She sat with me and answered all my questions. She took the time to go over everything
Describe the protocols Sharon Jaffe used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Ultimately she tells you the best option for your situation but as the patient and the done paying she leaves it up to you. I had to have surgery. She recommended two options, surgery first or try fertility meds first. I wanted to do the cheaper route however my husband figured it would be a waste of money and to go straight to surgery. We chose that route and then after sat down with her to review our next options, fertility meds, IUI and then IVF if needed
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: She has a few nurses, but I always talk to the same ones who know my situation )
I call a ton and leave messages. They always call me back. They remember me when I go in and ask how I'm doing. They answer questions that I have and are compassionate
Describe the costs associated with your care under Sharon Jaffe at Center for Reproductive Medicine Orlando.
My insurance covered a lot of the surgery. Ultrasounds were over $100 each time but they monitor my account with my insurance and I always have credits to pay for things
10
Doctor
Sharon Jaffe
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Center for Reproductive Medicine Orlando
Lake Mary (closed)
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
9
10
Age 30
IVF
Diminished Ovarian Reserve
Endometriosis
Poor Egg Quality
Uterine Fibroids
European
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
After our second egg retrieval, the lab failed to call us and tell us that our 2 eggs did not survive to day 5. When Dr. Loy found out, he personally called to apologize for the labs negligence and reassured me this was not how his clinic was expected to run...is very knowledgeable and experienced. He has great bed side manor and when our transfer failed he was very empathetic...suggests one embryo vs multiple...Although, I haven’t had success yet, as I just miscarried my first pregnancy and last frozen embryo, I do feel as if I am at the right clinic for starting our family.
The clinic is very clean and state of the art. Everyone on staff at CRM has a very specialized job that seems to be held to the highest standard. For as busy as they are, I do feel like I am more than just a number being cycled in and out...The nurses there are great and really want you to succeed. Although, I haven’t had success yet, as I just miscarried my first pregnancy and last frozen embryo, I do feel as if I am at the right clinic for starting our family.
How was your experience with Randall Loy at Center for Reproductive Medicine Orlando?
Dr. Loy is very knowledgeable and experienced. He has great bed side manor and when our transfer failed he was very empathetic. The nurses there are great and really want you to succeed. Although, I haven’t had success yet, as I just miscarried my first pregnancy and last frozen embryo, I do feel as if I am at the right clinic for starting our family.
What's one piece of advice would you give a prospective patient of Randall Loy at Center for Reproductive Medicine Orlando?
Be an advocate for yourself, not just for science. But I would tell anyone at any clinic that.
Describe your experience with Center for Reproductive Medicine Orlando.
The clinic is very clean and state of the art. Everyone on staff at CRM has a very specialized job that seems to be held to the highest standard. For as busy as they are, I do feel like I am more than just a number being cycled in and out.
Describe the costs associated with your care under Randall Loy at Center for Reproductive Medicine Orlando.
2 rounds ivf (2 retrievals, 3 transfers) - 18k Meds for retrieval -16k Meds for transfer- $300 Hystoscopy- $500 Pelvic Laparoscopy- 3k
Describe Randall Loy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando.
Dr. Loy suggests one embryo vs multiple
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at Center for Reproductive Medicine Orlando.
After our second egg retrieval, the lab failed to call us and tell us that our 2 eggs did not survive to day 5. When Dr. Loy found out, he personally called to apologize for the labs negligence and reassured me this was not how his clinic was expected to run.
9
Doctor
Randall Loy
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Center for Reproductive Medicine Orlando
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014 - 2016, Unknown Success
10
10
Age 27 - 29
3 IUI
Anovulation
Endometriosis
PCOS
Tubal Blockage
Unexplained
European
Native American
Income $50K - $99K
Teacher
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr Celso Silva] is very honest and let's me have some control over my treatment. The staff is always friendly and supportive....He listens and talks to me like a normal person. Compassionate and really feels like he is part of your team...I have a main nurse for my doctor that communicates all my results. Sometimes I have other nurses for my ultrasounds or blood work but everyone is nice...[Center for Reproductive Medicine Orlando's] Strengths- organized, everything has a place Weakness- can have a learning curve to learn the methods
He [Dr Celso Silva] is very honest and let's me have some control over my treatment. The staff is always friendly and supportive....He listens and talks to me like a normal person. Compassionate and really feels like he is part of your team...I have a main nurse for my doctor that communicates all my results. Sometimes I have other nurses for my ultrasounds or blood work but everyone is nice...[Center for Reproductive Medicine Orlando's] Strengths- organized, everything has a place Weakness- can have a learning curve to learn the methods
How was your experience with Celso Silva at Center for Reproductive Medicine Orlando?
He is very honest and let's me have some control over my treatment. The staff is always friendly and supportive.
What's one piece of advice would you give a prospective patient of Celso Silva at Center for Reproductive Medicine Orlando?
Go to him if you want someone to be honest. He is considerate but tells the truth
During treatment, were you treated like a number or a human with Celso Silva at Center for Reproductive Medicine Orlando?
He listens and talks to me like a normal person. Compassionate and really feels like he is part of your team
Describe the protocols Celso Silva used in your cycles at Center for Reproductive Medicine Orlando and their degree of success.
Usually they try something 3 cycles in a row. They don't force unnecessary procedures and I can elect further testing
Describe your experience with your nurse at Center for Reproductive Medicine Orlando. (Assigned nurse: Evelyn)
I have a main nurse for my doctor that communicates all my results. Sometimes I have other nurses for my ultrasounds or blood work but everyone is nice
Describe your experience with Center for Reproductive Medicine Orlando.
Strengths- organized, everything has a place Weakness- can have a learning curve to learn the methods
What specific things went wrong at Center for Reproductive Medicine Orlando?
  • Provided conflicting information
Describe the specific things that went wrong at Center for Reproductive Medicine Orlando.
One time I got conflicting results about taking a supplement. It was minor
10
Doctor
Celso Silva
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Center for Reproductive Medicine Orlando
Celebration
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unknown Success
7
7
Age 38 - 39
1 IVF
Other
Income $200K - $499K
Neutral
Neutral
Success w/ Doc Too early to know
I had some frustration early on because I didn't feel like had clear answers to some of my questions. I think that Dr Jaffe is very straight forward and does not sugar coat things which I like. However, I feel like she could do a better job of explaining medical terminology, procedures, options, etc. I always felt like I had a ton of questions because this was all new (and sometimes scary to me).
For the most part I feel like the nurses [at Center for Reproductive Medicine Orlando] are very responsive. I had some frustration early on because I didn't feel like had clear answers to some of my questions....I think that Dr Jaffe is very straight forward and does not sugar coat things which I like. However, I feel like she could do a better job of explaining medical terminology, procedures, options, etc. I always felt like I had a ton of questions because this was all new (and sometimes scary to me).
How was your experience with Sharon Jaffe at Center for Reproductive Medicine Orlando?
I had some frustration early on because I didn't feel like had clear answers to some of my questions. I think that Dr Jaffe is very straight forward and does not sugar coat things which I like. However, I feel like she could do a better job of explaining medical terminology, procedures, options, etc. I always felt like I had a ton of questions because this was all new (and sometimes scary to me).
Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando.
For the most part I feel like the nurses are very responsive. I had some frustration early on because I didn't feel like had clear answers to some of my questions.
Describe your experience with Center for Reproductive Medicine Orlando.
I'm getting ready to start a second IVF cycle and I'm anxious to see what we might do differently to improve our chances of getting pregnant.
7
Doctor
Sharon Jaffe
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
Center for Reproductive Medicine Orlando
Orlando
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources