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Centers for Reproductive Medicine & Wellness

Rated 9.6
Strongly recommend: 100%9.6
100% strongly recommend
4 reviews
Operations
9.2
9.2
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.8
8.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8
8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.2
9.2
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
9.3
9.3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office
Visit clinic website

Swansea
6 Bronze Pointe
Swansea, IL 62226
866-577-7926

4 patient reviews

Most Recent
Strongly Recommend
100%
Neutral
0%
Don't Recommend
0%
2017, Successful
NPS
10
NPS
10
Age 25
1 IVF
Anovulation
Unexplained
Business Executive
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Cooper is one of the most caring doctors. She takes the time to map out a plan with you... When reviewing our options with Dr. Cooper she felt that IUI was not in our best interest but rather move forward with IVF. We had a protocol of birth control to regulate a cycle, then when moving to the egg retrieval process we were on Folistem, Menopur, Ovidril. Also took suppositories of progesterone and injections of progesterone. I had some issues after the retrieval with my stomach and that moved us to a frozen cycle rather than the fresh we were planning on.
Strength [at Centers for Reproductive Medicine & Wellness] : Staff - they make you feel so welcomed and part of the family Weakness: sometimes the clinic would schedule an appointment and they would get backed up with patients and so the wait was longer. It was not a huge deal but made for a long day...Amie [nurse] was fantastic. If I ever had a question I could e-mail her and had an answer much sooner than any other clinic I had worked with. She was very timely with her phone calls and her e-mails.
How was your experience with Amber Cooper at Centers for Reproductive Medicine & Wellness?
Dr. Cooper was referred to us by someone who had previously gone through treatment with her. We didn't know what to expect going in. We had switched to Dr. Cooper from another clinic and so she reviewed all our numbers with us and mapped out course of action. She was very straight forward and when talking to her you knew she had your best interest at heart. She wasn't there to keep doing procedures and spend money if she didn't feel it was of best value to you as her patient.
What's one piece of advice would you give a prospective patient of Amber Cooper at Centers for Reproductive Medicine & Wellness?
Make the appointment!
During treatment, were you treated like a number or a human with Amber Cooper at Centers for Reproductive Medicine & Wellness?
Dr. Cooper is one of the most caring doctors. She takes the time to map out a plan with you and her staff cares just as much as she does. You felt like you were part of the family when you were there!
Describe the protocols Amber Cooper used in your cycles at Centers for Reproductive Medicine & Wellness and their degree of success.
We had previously done one IUI. When reviewing our options with Dr. Cooper she felt that IUI was not in our best interest but rather move forward with IVF. We had a protocol of birth control to regulate a cycle, then when moving to the egg retrieval process we were on Folistem, Menopur, Ovidril. Also took suppositories of progesterone and injections of progesterone. I had some issues after the retrieval with my stomach and that moved us to a frozen cycle rather than the fresh we were planning on.
Describe your experience with your nurse at Centers for Reproductive Medicine & Wellness. (Assigned nurse: Amie)
Amie was fantastic. If I ever had a question I could e-mail her and had an answer much sooner than any other clinic I had worked with. She was very timely with her phone calls and her e-mails.
Describe your experience with Centers for Reproductive Medicine & Wellness.
Strength: Staff - they make you feel so welcomed and part of the family Weakness: sometimes the clinic would schedule an appointment and they would get backed up with patients and so the wait was longer. It was not a huge deal but made for a long day.
Describe the costs associated with your care under Amber Cooper at Centers for Reproductive Medicine & Wellness.
I think it all depends on your insurance. We were completely self pay and I believe before medication it was around $12,000
Describe Amber Cooper's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Centers for Reproductive Medicine & Wellness.
Our first transfer we did an eSET. Our second transfer we did a multiple embryo transfer. Dr. Cooper did give us the risks of a multiple vs a single and really discussed it with us.
What specific things went wrong at Centers for Reproductive Medicine & Wellness?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Centers for Reproductive Medicine & Wellness.
There was one instance where my prescription was sent to the wrong pharmacy but I was able to call and they corrected it.
10
Doctor
Amber Cooper
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Centers for Reproductive Medicine & Wellness
Swansea
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
2015 - 2017, Unknown Success
NPS
10
NPS
10
Age 28 - 30
3 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Income $200K - $499K
Doctor
1st of 3 Docs
2 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr Cooper is absolutely wonderful. When everyone else has given up hope in your case, Dr. Cooper remains steadfast. However, she is very realistic about the overall prognosis and is upfront about that. As a healthcare professional myself, I am often very particular about healthcare providers. Dr. Amber Cooper is top-notch in all aspects: 1)knowledge and level of care 2) compassion and empathy 3) communication and pleasant office environment
[Centers for Reproductive Wellness and Medicine are ] very reasonable, worked with me on out of pocket cost while she was still out of network with my insurance because Dr Cooper was the only RE I wanted to see. They are within the same average costs of other ivf clinics--they truly want to see their patients get the care they need and want.... [The nurses are] all very kind and organized. They made me feel as if I was one of their closest friends or family members. Truly want success for you.
How was your experience with Amber Cooper at Centers for Reproductive Medicine & Wellness?
Dr Cooper is absolutely wonderful. When everyone else has given up hope in your case, Dr. Cooper remains steadfast. However, she is very realistic about the overall prognosis and is upfront about that. As a healthcare professional myself, I am often very particular about healthcare providers. Dr. Amber Cooper is top-notch in all aspects: 1)knowledge and level of care 2) compassion and empathy 3) communication and pleasant office environment
What's one piece of advice would you give a prospective patient of Amber Cooper at Centers for Reproductive Medicine & Wellness?
You're lucky to be able to be a patient of Dr. Cooper's. She will be there for you every step of the way.
During treatment, were you treated like a number or a human with Amber Cooper at Centers for Reproductive Medicine & Wellness?
Dr. Cooper is the most compassionate and empathetic physician I have ever met. In addition, she is absolutely brilliant in her field. I know she stays up to date with the most recent research and protocols, thereby presenting patients with the best options available for treatment. You will leave feeling like you are one of Dr. Coopers' family members or best friends. She has never made me feel like she was not 100% invested.
Describe the protocols Amber Cooper used in your cycles at Centers for Reproductive Medicine & Wellness and their degree of success.
Estrogen priming with injectable 250 units follistim and 150 units menapur and 10 units Lupron daily- protocol for DOR. 5 eggs retrieved, 2 embryos survived and transferred on day 3. No pregnancy 20 units Lupron daily, 150 units follistim daily, 75 units menapur daily , omnitrope for 4 days starting day 5. No response, no pregnancy
Describe your experience with your nurse at Centers for Reproductive Medicine & Wellness. (Assigned nurse: Andrea)
All very kind and organized. They made me feel as if I was one of their closest friends or family members. Truly want success for you.
Describe your experience with Centers for Reproductive Medicine & Wellness.
Fantastic! Very caring, kind, organized. Highly knowledgeable and professional team.
Describe the costs associated with your care under Amber Cooper at Centers for Reproductive Medicine & Wellness.
Very reasonable, worked with me on out of pocket cost while she was still out of network with my insurance because Dr Cooper was the only RE I wanted to see. They are within the same average costs of other ivf clinics--they truly want to see their patients get the care they need and want
10
Doctor
Amber Cooper
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Centers for Reproductive Medicine & Wellness
Swansea
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
2015 - 2017, Unknown Success
NPS
10
NPS
10
Age 32 - 34
4 IUI
1 IVF
Anovulation
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
Immunological
European
Income $50K - $99K
Teacher
2nd of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Review of
Amber Cooper was the first Dr to really listen to what we were comfortable doing and who searched deep beyond the routine startup blood work to find underlying causes to our problems. It seemed like every test to figure out our issue came with negative news and she always took plenty of time to explain the results and tell us what they mean in our case. We were always knowledgeable and comfortable.
I honestly love the new clinic [Centers for Reproductive Medicine & Wellness] the space is inviting and comfortable and the staff and Dr.s are fantastic.... All of the staff was friendly and warm. Even for routine blood work they are peppy and make sure you are completely comfortable with all parts of the treatment, from tiny blood pricks to surgery!
How was your experience with Amber Cooper at Centers for Reproductive Medicine & Wellness?
Amber Cooper was the first Dr to really listen to what we were comfortable doing and who searched deep beyond the routine startup blood work to find underlying causes to our problems. It seemed like every test to figure out our issue came with negative news and she always took plenty of time to explain the results and tell us what they mean in our case. We were always knowledgeable and comfortable.
What's one piece of advice would you give a prospective patient of Amber Cooper at Centers for Reproductive Medicine & Wellness?
Don't think your Dr is the best for you until you have seen her! Dr. Cooper was our 2nd and 4th Dr. We liked her so much that when she left to open her own practice we followed as soon as it was open! (And so did my favorite staff from the old office!)
During treatment, were you treated like a number or a human with Amber Cooper at Centers for Reproductive Medicine & Wellness?
She always knows patients, not just names but asks questions related to previous conversations. She comforted me when things didn't work out the way I had hoped or if I was nervous about part of the treatment. She has never stopped searching for the exact treatment that could help us.
Describe the protocols Amber Cooper used in your cycles at Centers for Reproductive Medicine & Wellness and their degree of success.
I can't be specific here. It's been 3 years of multiple pills, surgeries, injections, and diagnostic blood work. we have multiple factor infertility and our cycles were constantly being adjusted to achieve better results. I feel Dr. Cooper was extremely active every step of the way and fought hard to get a distinct diagnosis and used that info to give us our best chance.
Describe your experience with your nurse at Centers for Reproductive Medicine & Wellness. (Assigned nurse: Andrea Brantley )
All of the staff was friendly and warm. Even for routine blood work they are peppy and make sure you are completely comfortable with all parts of the treatment, from tiny blood pricks to surgery!
Describe your experience with Centers for Reproductive Medicine & Wellness.
I honestly love the new clinic the space is inviting and comfortable and the staff and Dr.s are fantastic. I drive 30 min farther than my old clinic just go here! 115 miles round trip and I don't mind a bit!
Describe the costs associated with your care under Amber Cooper at Centers for Reproductive Medicine & Wellness.
Seemed comparable as with the other 3 Drs.
Describe Amber Cooper's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Centers for Reproductive Medicine & Wellness.
Dr. Cooper is very honest about what is the healthiest option for both mom and baby but our treatments ended up being heavy on meds and light on embryos. We were told we would implant more than 1-2 because quality and implantation are issued for us.
10
Doctor
Amber Cooper
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Centers for Reproductive Medicine & Wellness
Swansea
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unknown Success
NPS
9
NPS
9
Age 36
Endometriosis
Tubal Blockage
Immunological
European
Income $100K - $199K
Doctor
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Review of
Dr. Cooper has a great depth of knowledge and lectures regionally to other health care professionals regarding fertility. She is avle to explain the science and will draw diagrams and charts as needed to help you understand what is going on with your body. She is compassionate, empathetic and keeps a positive attitude....She is a wonderful doctor so far. I have high hopes for success that I wasn't feeling with my previous doctor.
[Centers for Reproductive Medicine & Wellness has a] new office, location in Metro East St. Louis to service women on this side of the river, ability to do all procedures and phlebotomy in the same office. Ability to contact your doctor and nurse via email is helpful too...Dr. Cooper has a great depth of knowledge and lectures regionally to other health care professionals regarding fertility. She is avle to explain the science and will draw diagrams and charts as needed to help you understand what is going on with your body. She is compassionate, empathetic and keeps a positive attitude.
How was your experience with Amber Cooper at Centers for Reproductive Medicine & Wellness?
Dr. Cooper has a great depth of knowledge and lectures regionally to other health care professionals regarding fertility. She is avle to explain the science and will draw diagrams and charts as needed to help you understand what is going on with your body. She is compassionate, empathetic and keeps a positive attitude.
What's one piece of advice would you give a prospective patient of Amber Cooper at Centers for Reproductive Medicine & Wellness?
She is a wonderful doctor so far. I have high hopes for success that I wasn't feeling with my previous doctor.
During treatment, were you treated like a number or a human with Amber Cooper at Centers for Reproductive Medicine & Wellness?
Everyone in the office is warm and friendly.
Describe the protocols Amber Cooper used in your cycles at Centers for Reproductive Medicine & Wellness and their degree of success.
I am currently starting an antagonist protocol because I was a poor responder to a previous agonist protocol. Since I am just starting I habe no feedback to give on success.
Describe your experience with your nurse at Centers for Reproductive Medicine & Wellness.
Mary, the lab nurse, is awesome at phlebotomy and very personable. My nurse coordinator is a little disorganized and trying to get settled in at the new office. My only complaint is that I start stims tomorrow and I still have no set doses or a calendar for my cycle. The office is more "wing it last minute" with finalizing doses. It's not a huge deal to me as I'm laid back and have been through this before, but I could see it being stressful to a new patient just starting their IVF journey.
Describe your experience with Centers for Reproductive Medicine & Wellness.
New office, location in Metro East St. Louis to service women on this side of the river, ability to do all procedures and phlebotomy in the same office. Ability to contact your doctor and nurse via email is helpful too.
Describe the costs associated with your care under Amber Cooper at Centers for Reproductive Medicine & Wellness.
I have 100% insurance coverage.
9
Doctor
Amber Cooper
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Centers for Reproductive Medicine & Wellness
Swansea
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Review of

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