Cha Fertility Center

Available Resources

Genetic counseling is not offered: Not OfferedAcupuncture is not offered: Not OfferedMental health counseling is not offered: Not OfferedNutrition counseling is not offered: Not OfferedAdministration of shots: OfferedCoordinating at-home nursing: OfferedSelling medication is not offered: Not OfferedProviding backup medication: Offered
Glendale
1560 E. Chevy Chase Dr
Glendale, CA 91206
323.525.3377
Los Angeles
5455 Wilshire Blvd
Los Angeles, CA 90036
323.525.3377
On a scale from 0-10, how likely are you to recommend Cha Fertility Center to a friend?
Strongly recommend: 39.7
3 assessments
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Operations
Poorly operated
Operated well
Scheduling
Difficult scheduling
Easy scheduling
Billing Department
Incompetent billing dept.
Competent billing dept.
Nursing Team
Poor nursing team
Excellent nursing team
Attention to Detail
Low attention to detail
High attention to detail
2013 CDC Success Rates
Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
43-44
This Clinic
National Average
Annual Cycles for this Clinic
289
Annual Cycles National Avg.
344
3 assessments
10
Age
38
Treated
2018
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Unexplained
10
The Cha Fertility clinic was really nice, orderly, and clean. Everyone there was really professional and did their best to make this very tender process feel safe and calm. My procedure started on time and ended on time. The staff was friendly and caring. They did do something that I wish they didn't, which was they had me wait before I could leave because they wanted me to leave in a wheelchair. That was not necessary and it made me feel weird.
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Age
38
Treated
2018
Success with this Doc
?
Race
European, Middle Eastern
Income
$200K - $499K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Unexplained
10
Describe your experience with Cha Fertility Center.
The Cha Fertility clinic was really nice, orderly, and clean. Everyone there was really professional and did their best to make this very tender process feel safe and calm. My procedure started on time and ended on time. The staff was friendly and caring. They did do something that I wish they didn't, which was they had me wait before I could leave because they wanted me to leave in a wheelchair. That was not necessary and it made me feel weird. The person who took me downstairs withe wheelchair gave me an attitude, as if this was not her job. I didn't need the wheelchair and I definitely didn't want the person pushing my wheelchair to be upset because they had to do it.
During treatment, were you treated like a number or a human with Kathleen Kornafel at Cha Fertility Center?
Dr Kornafel is great. It sometimes feels like I'm her only patient. The people there are great too, I always felt like I was their first priority. Dr Kornafel is direct and gives lots of information and I like both of those qualities.
Describe your experience with your nurse at Cha Fertility Center. (Assigned nurse: Erin)
Erin was really kind and gentle throughout this whole process. She was very happy for me after the egg retrieval when we spoke and when I saw her. She also called me often to keep me informed about my embryos. She wished me well and it surprised me that she was on my and said "let's hope that we will do the transfer soon".
How was your experience with Kathleen Kornafel at Cha Fertility Center?
Dr Kornafel is direct and detailed. She will draw pictures and give you the full timelines and send you off knowing what is next. I always want more information and she answers all the questions, even before you can ask them. Dr. Kornafel is experienced and knowledgeable, one of her first babies is a professor at a university. She's been through all of the evolution of fertility treatments over the past 25-30 years and has also gone through it herself to grow her family. I feel like she understands the pain first hand.
What's one piece of advice would you give a prospective patient of Kathleen Kornafel at Cha Fertility Center?
Trust her, indulge her weird jokes. Ultimately you want children and sitting through her jokes is a small price to pay for her expertise because she will help you get to your goal of having children.
Describe the protocols Kathleen Kornafel used in your cycles at Cha Fertility Center and their degree of success.
Dr Kornafel put me on birth control and did a baseline ultrasound, the first month I had a follicle growing on my left ovary. She wanted to wait until it went away to get started with the FSH shots. At the end of the second month, the follicle had finally gone away and she started me on FSH shots right away. I was on 400 IU of Follistim for 4 days, then on 375 IU of Follistim for 2 days, and then on 375 IU of Follistim and 75 IU of Menopur and 1 vial of ganirelix for 5 days. I did the trigger shot of HCG on the 12th day as well as another small dose of Follistim 150 IU. On the 14th day was my egg retrieval. 10 eggs were retrieved, 5 were mature and ICSI was performed on them and 4 fertilized. By day 6 there were 2 embryos which were frozen and biopsies were sent for PGS. At this time we are still waiting for the results of the PGS to find out if we can continue and perform the implantation.
Describe your experience with your monitoring appointments at Cha Fertility Center.
Monitoring appointments were with Dr Kornafel at her office. They were super nice and calm. As if there wasn't anyone else that mattered, she gave me her attention.
Describe the costs associated with your care under Kathleen Kornafel at Cha Fertility Center.
So far I've spent $17,200 on the doctor, clinic, and medications. This is only for the egg retrieval portion. My health insurance doesn't cover ANY costs associated with fertility treatments. They cover 50% of the diagnosis, but that is it. Everything has been out of pocket. The implantation cost, when that occurs will be an additional $2,600.
Describe Kathleen Kornafel's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cha Fertility Center.
She has told me that she prefers singleton transfers, I agree with her and I would also like to do singleton transfers.
10
Doctor
Kathleen Kornafel
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Cha Fertility Center
Los Angeles
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
36 - 37
Treated
2016 - 2017
Success with this Doc
No
Treatment
2 IUI, 4 IVF
Diagnosis
Male Factor, PCOS, Poor Egg Quality
9
Clean and organized facility [Cha Fertility Center]. Everyone was kind and compassionate, and communicated well. When I miscarried, they were available for questions at any time and response times were very fast. Facility had a great informational workshop in the beginning as well.... [Nurse] Always kept me in the loop, explained things in detail, communicated well... Dr Berger is compassionate and caring, always explained what was going o
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Age
36 - 37
Treated
2016 - 2017
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 4 IVF
Diagnosis
Male Factor, PCOS, Poor Egg Quality
9
Describe your experience with Cha Fertility Center.
Clean and organized facility. Everyone was kind and compassionate, and communicated well. When I miscarried, they were available for questions at any time and response times were very fast. Facility had a great informational workshop in the beginning as well.
During treatment, were you treated like a number or a human with Joshua Berger at Cha Fertility Center?
Great personal skills, bedside manner and communication skills. He always made me feel like he was trying his best to assist us in getting pregnant.
Describe your experience with your nurse at Cha Fertility Center.
Always kept me in the loop, explained things in detail, communicated well
How was your experience with Joshua Berger at Cha Fertility Center?
Dr Berger is compassionate and caring, always explained what was going on and I felt he had my best interest in mind. He worked with my husband and I, communicating rationale for treatments and protocols.
What's one piece of advice would you give a prospective patient of Joshua Berger at Cha Fertility Center?
Nothing
Describe the protocols Joshua Berger used in your cycles at Cha Fertility Center and their degree of success.
Long Lupron protocol with gonal -f and menopur
Describe the costs associated with your care under Joshua Berger at Cha Fertility Center.
Can’t remember
Describe Joshua Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cha Fertility Center.
recommended we do eSet due to the fact we had done PGS
9
Doctor
Joshua Berger
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Cha Fertility Center
Los Angeles
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
33 - 34
Treated
2009 - 2010
Success with this Doc
Yes
Treatment
3 IUI, 2 IVF
Diagnosis
10
I could always get through to him [Dr Sepilian] or the nurse [at Cha Fertility Center] when I called. They were both very pleasant, friendly, and gentle. They explained everything and answered all questions and the nurse even visited me at home to help with injections...It was a bit far from my house (~40 min driving). But the clinic was beautiful with a very relaxed environment. Also it was multicultural which as foreigner I really appreciated.
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Age
33 - 34
Treated
2009 - 2010
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 2 IVF
Diagnosis
10
Describe your experience with Cha Fertility Center.
It was a bit far from my house (~40 min driving). But the clinic was beautiful with a very relaxed environment. Also it was multicultural which as foreigner I really appreciated.
During treatment, were you treated like a number or a human with Vicken Sepilian at Cha Fertility Center?
I could always get through to him or the nurse when I called. They were both very pleasant, friendly, and gentle. They explained everything and answered all questions and the nurse even visited me at home to help with injections.
Describe your experience with your nurse at Cha Fertility Center.
She was the main person that I communicated with. She explained all medication and every step of the procedure.
How was your experience with Vicken Sepilian at Cha Fertility Center?
He was very friendly, and gentle. He always explained every step thoroughly. We often made conversation outside of the strict doctor-patient relationship.
What's one piece of advice would you give a prospective patient of Vicken Sepilian at Cha Fertility Center?
Have faith in his abilities even if he looks younger than most doctors.
Describe the costs associated with your care under Vicken Sepilian at Cha Fertility Center.
Roughly with medications 25000-30000
10
Doctor
Vicken Sepilian
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Cha Fertility Center
Glendale
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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