Dr. Grossman is very knowledgeable and polite but very quick. He is in and out and that's it. He does an okay job at explaining things but not to mh expectations.... I will say I felt more like a patient than a paycheck compared to another doctor we've seen. I felt like Dr.Grossman cared about my outcome and that means alot.... Though you are the patient, you will have to be your own advocate, your own nurse and researcher.
The nursing staff [CNY Fertility Ctr] on the phone can be a mess.you feel as thought you NEVER talk to the same person. HOWEVER once you are there in the office the staff are AMAZING.. PHENOMENAL actually. Kristen has been through this herself and never lets you feel like you're alone. She held my hand the entire time I was there on multiple occasions.... I loved the clinic, once I arrived. This clinic has a TON of travel patients so they are most definitely BUSY.
How was your experience with Michael Grossman at CNY Fertility Center?
As a patient I wanted more straight forward answers, less 'what do you think' type of responses. I do not know for certain if my cycle would have been different at a different clinic or not but some things have still been unanswered. I will say I felt more like a patient than a paycheck compared to another doctor we've seen. I felt like Dr.Grossman cared about my outcome and that means alot.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Though you are the patient, you will have to be your own advocate, your own nurse and researcher.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr. Grossman is very knowledgeable and polite but very quick. He is in and out and that's it. He does an okay job at explaining things but not to mh expectations.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
My stim cycle was pretty typical.
Gonal F 150
Prednisone 10mg, Endometrin, Prenatal, Estrace, Progesterone in oil, Intralipids, hcg wash, Prograf
Prednisone 20mg, Estrace 2x, Endometrin 2x, Prenatal, Progesterone in oil, Lovenox, Neupogen, Intralipids, Plaquenil, Prograf.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Kristen)
The nursing staff on the phone can be a mess.you feel as thought you NEVER talk to the same person. HOWEVER once you are there in the office the staff are AMAZING.. PHENOMENAL actually. Kristen has been through this herself and never lets you feel like you're alone. She held my hand the entire time I was there on multiple occasions.
Describe your experience with CNY Fertility Center.
I loved the clinic, once I arrived. This clinic has a TON of travel patients so they are most definitely BUSY. I will say this being my first round of IVF I really didn't know what to expect and because I've only gone to this clinic for the full process I can not compare to how ivf is done elsewhere. But with my experience with this clinic, I had to be in charge of my own medicine more than I wanted to. When starting a cycle I never spoke with the same nurse on the phone, some times one nurse would tell me something and then another would upload something different into my portal. If I weren't paying attention and seen their mistake would that have ruined my cycle? I don't know, but I didn't like having this happen more than once.
When you arrive at the clinic you are the queen and I mean that. They are SO over the top nice to you. They make you feel comfortable in an uncomfortable situation. They take REALLY good care of you and I LOVED it. The communication is wonderful once inside the clinic and I wouldn't change a single thing about my experience with the nursing staff upon arrival. They have a healing art spa and although I opted out of using it, it is BEAUTIFUL!
I think every patient looking at this clinic needs to know they are BUSY and I mean BUSY. They will not remember your name until your second or third time visiting them in office because they see so many people. Things may be different if you monitor there but I stayed local to monitor so I was asked multiple times about myself (job, kids, where I'm from) and although it seems like no big deal when you're paying thousands of dollars for the treatments you kind of expect your doctor to remember your face.
Aside from those few issues, this clinic is clean, well put together and has an amazing staff. They are affordable and because of that, they are a little too busy and understaffed for the number of people requesting their help.
Describe your experience with your monitoring appointments at CNY Fertility Center.
I did not monitor at this clinic. It is in a different state and I found it easier being a traveling patient to stay local for all ultrasounds and blood work.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
My Egg Retrieval, ICSI, and Fesh transfer were $4,050.
Medicine obviously varies but somewhere close to $3,500
Monitoring (all ultrasounds, blood work including my two FET cycles as well) $3,200
FET are $250 for the first year, I've had two FET $500
Then you have the costs of traveling if you decide to travel to this clinic.
We drove the first time which still costs us around $800, the first flight and stay were $1,500 and the third (we stayed a bit longer this time around) $1,900.
So far without a healthy pregnancy, 2 negative pregnancy tests and 1 miscarriage we have spent roughly $15,500 so far.
What specific things went wrong at CNY Fertility Center?
- Lost paperwork
- Failed to call with results
- Failed to inform you of changes in protocol
- Lost results
- Provided conflicting information
Describe the specific things that went wrong at CNY Fertility Center.
The nursing staff is wonderful but I feel they are too busy so mistakes happen. I was given a protocol over the phone and then when uploaded in my portal that afternoon things were missing and some of the dosages was different. I wouldn't have thought much of this but it seems to be a common thing for this clinic. I was asked to take a specific amount of medicine that costs me over six hundred dollars for only twenty days. When I began taking this medicine it was four days in before I realized I was taking the wrong dosage because they uploaded it wrong into my portal. Talk about frustrating, it's too dang expensive for mistakes like that.