CNY Fertility Center

7 doctors work here

Rated 8.7
Strongly recommend: 72%Neutral: 16%Don't recommend: 12%8.7
72% strongly recommend
807 reviews
Operations
8.7
8.7
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.7
8.7
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.5
8.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.6
8.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.4
7.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
5,689
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 7 offices

Buffalo
835 Hopkins Rd
Buffalo, NY 14221
844.315.2229
Colorado Springs
265 S. Parkside Dr.
Colorado Springs, CO 80910
877-475-2229
Hamburg (closed)
5451 Southwestern Blvd
Hamburg, NY 14075
800.539.9870
Latham
38A Old Sparrowbush Road
Latham, NY 12110
518.690.0700
Monroe
924 West Spring Street
Monroe, GA 30655
844.315.2229
Rochester
2244 East Avenue
Rochester, NY 14610‎
(585) 244-1280
Syracuse
195 Intrepid Lane
Syracuse, NY 13205
315.469.8700
Show 5 more

614 patient reviews filtered by:

Clear Filters
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
10
Age 44 - 45
2 IUI
Donor Eggs
PCOS
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Chang ordered preliminary testing that included an HSG and SHG, of which he performed at his clinic. As a result of these tests, a large cyst was discovered on my left ovary, which Dr. Chang suggested that I follow up with my primary OBGYN (I am out of state) for treatment options before proceeding with IVF...even though we are choosing to use donor eggs, the cyst could cause future complications with any hormonal treatments used with IVF.
warm and friendly environment, plushy furniture, fireplace and refreshments...the rooms were not soundproof, which made us feel a little self-conscious in talking about our sensitive issues...[CNY Fertility Center] offered same day testing for semen analysis and transvaginal ultrasound...messaging system does not have the "reply" feature as in traditional email, and you are forced to create a new message every time you communicate with a member of their staff, even if it is in response to the same original message.
How was your experience with Eric Chang at CNY Fertility Center?
Dr. Chang was new to the clinic at the time of our initial appointment. Despite this fact, his demeanor and knowledge of the fertility world with his past experience provided us with ease and confidence in his ability to care for our needs. He was very thorough with his explanations of treatment options as well as statistics of possible outcomes, including examples of outcomes he has seen in his practice. Because of the extra care he took to provide us with factual data, we chose to take the next steps in treatment under his care.
What's one piece of advice would you give a prospective patient of Eric Chang at CNY Fertility Center?
He is down to earth and lighthearted. His calming presence will make anyone feel at ease. He will treat your sensitive situation with care and respect.
During treatment, were you treated like a number or a human with Eric Chang at CNY Fertility Center?
From the start, Dr. Chang was pleasant and down to earth. His explanations of statistics with regards to our specific situation were very thorough and helpful in guiding us on making sound, educated decisions about our treatment options.
Describe the protocols Eric Chang used in your cycles at CNY Fertility Center and their degree of success.
We are still early in our treatment and had to pause temporarily due to COVID-19, however Dr. Chang ordered preliminary testing that included an HSG and SHG, of which he performed at his clinic. As a result of these tests, a large cyst was discovered on my left ovary, which Dr. Chang suggested that I follow up with my primary OBGYN (I am out of state) for treatment options before proceeding with IVF. Dr. Chang's rationale was that even though we are choosing to use donor eggs, the cyst could cause future complications with any hormonal treatments used with IVF. I am still awaiting the procedure for cyst removal.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Allyson Santoro, RN)
Our nurse, Ally, has been helpful in describing any processes or procedures that are necessary for our treatment. She has been gracious and kind and always gives us options so that we can make informed decisions. We have had no problems with the nursing staff at the clinic. During my procedures, they have been courteous and thorough in their explanations of what to expect. The nursing staff is available through the patient portal as well as through the clinic if needed immediately. They have always been pleasant to work with.
Describe your experience with CNY Fertility Center.
CNY is a clinic that was referred to us through my OBGYN. It was a "just in case" option should the need arise. After a few months, I heard about the same clinic from a friend who sought treatment resulting in a pregnancy, so my husband and I decided to try them out. The initial call was just to set up the intake, which was offered either over the phone or in person. The phone interview was a longer wait, so we chose to schedule an in-person intake and take a 4 hour trip to the clinic. Upon arrival, we were greeted with a warm and friendly environment, plushy furniture, fireplace and refreshments. One thing that took us by surprise was they asked us politely to remove our shoes and wear either disposable booties or their "complimentary" slippers. The rationale for this was not clear, however we complied out of politeness. Once we were called back for our consultation, the rooms were beautifully decorated with modern barn-style doors and comfy chairs. The downside was that the rooms were not soundproof, which made us feel a little self-conscious in talking about our sensitive issues. When Dr. Chang arrived, he set our mind at ease by asking pinpointed questions about our situation and gave us sound information and statistics, which helped us make an educated decision about treatment. The clinic offered same day testing for semen analysis and transvaginal ultrasound, which was helpful. Once the testing was complete, the nursing staff took over and assisted us in completing the necessary paperwork. The main form of communication once established as a patient is through the patient portal messaging system, which can be good or bad. A good point is that you can be thorough in providing them as much information in your message so that they have all of your concerns in one place. A bad point might be that if you do not have the patience necessary to wait on their response, you may find yourself becoming frustrated with the system. Also, their messaging system does not have the "reply" feature as in traditional email, and you are forced to create a new message every time you communicate with a member of their staff, even if it is in response to the same original message. All in all, this experience has been a positive one. As of right now, COVID-19 has halted our treatment, including that of our egg donor. We are waiting for the restrictions to be lifted for elective surgeries to continue so that we can move forward with our plans for IVF.
Describe the costs associated with your care under Eric Chang at CNY Fertility Center.
Costs were for initial intake and testing procedures. Costs and payment options were thoroughly explained.
Describe Eric Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
No comments on eSET vs. MET. The paperwork explains these options thoroughly and are predetermined with package options.
10
Doctor
Eric Chang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Hamburg (closed)
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
9
10
Age 39
2 IVF
2 Embryo Freezing
Donor Eggs
Donor Sperm
Black or African-American
Income $50K - $99K
Nurse or HC Services
5th of 5 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I thought that he [Dr. Michael Grossman] was very good. I only had him so far for my retrieval. I still have yet to have my FET. I was told to make sure that I ask the questions to be answered because he does not volunteer information. So if any one does see him, make sure you ask your questions before you go under anesthesia...I had a really good NP or PA who was able to help me dig deep into the rationale behind all the meds and the other meds that I was taking that I thought had nothing to do with my actually treatment.
I think that this clinic system [CNY Fertility Center] is busy. I expected to be treated well, and I was, but I will always compare my experience to how I was treated in Barbados...The files are open to all the providers and they consult each other on these cases. The protocol was different for me based on the other facilities I had gone to. I had a really good NP or PA who was able to help me dig deep into the rationale behind all the meds and the other meds that I was taking that I thought had nothing to do with my actually treatment. The biggest thing with this clinic (and all the ones I have encountered except Barbados) is communication.
How was your experience with Michael Grossman at CNY Fertility Center?
I thought that he was very good. I only had him so far for my retrieval. I still have yet to have my FET. I was told to make sure that I ask the questions to be answered because he does not volunteer information. So if any one does see him, make sure you ask your questions before you go under anesthesia.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Ask all the questions you feel you need answered. Also make sure to use the portal.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
I think that this clinic system is busy. I expected to be treated well, and I was, but I will always compare my experience to how I was treated in Barbados. Overall I was still happy with the treatment at CNY in Albany/Lantham
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
CNY works as a system overall. The files are open to all the providers and they consult each other on these cases. The protocol was different for me based on the other facilities I had gone to. I had a really good NP or PA who was able to help me dig deep into the rationale behind all the meds and the other meds that I was taking that I thought had nothing to do with my actually treatment. The biggest thing with this clinic (and all the ones I have encountered except Barbados) is communication.
Describe your experience with the nursing staff at CNY Fertility Center.
Overall I was very happy with the staff. The clinic system does not have a primary patient coordinator. Since this is a remote treatment situation for me, communication through the portal and phone calls. It has been difficult getting somethings explained in detail until you actually call and explain what you need. in my case it was my medication and supplement list.
Describe your experience with CNY Fertility Center.
The one in Albany, Beautiful! a log cabin feel. Then they gave me a plush warm rob and the setting is no where near a hospital feel. I was very pleased with this and it made me feel really comfortable and at ease.
Describe your experience with your monitoring appointments at CNY Fertility Center.
I have to go to a local facility (Texas Children's Pavilion for Women) and do remote monitoring.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
This clinic is the cheapest clinic for the basics in America.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
My understanding is that Dr. G will do what the pt wishes in reason but prefers to do 1. The NP explained the rational further for me and all the reasons for me, at my age, should have 1 at a time for FET.
What specific things went wrong at CNY Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at CNY Fertility Center.
I went to ATL remote clinic to get plasma replacement and wanted to make sure my partner would be able to get his sperm sample done at the same appointment, ( he was not going to be able to come to NY with me.) They had him scheduled for lab in ATL, but not the donation. It was an easy fix, but it was not scheduled as requested.
9
Doctor
Michael Grossman
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Latham
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
9
10
Age 44
Diminished Ovarian Reserve
European
Income $50K - $99K
Consultant
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
During the consultation phase of the IVF process, my brain was overwhelmed by information and questions. He [Dr. Kiltz] made me feel calm and supported as we decided together on what was best for me. I was seeking an individualized experience and so far he has made the time to give me confidence in the plan. He not only discussed the medical side of the process with me, he also discussed lifestyle and perspective.
To work with this clinic [CNY Fertility], you have to be on top of your stuff. If you are looking for hand holding and a passive approach to your care, I wouldn’t recommend this clinic for you. If you have a strong voice and have done your research, I think this is a great fit! They support the approach you feel best about while giving their guidance and opinions as well.... 4K for egg retrieval cycle with fresh transfer
How was your experience with Robert Kiltz at CNY Fertility Center?
During the consultation phase of the IVF process, my brain was overwhelmed by information and questions. He made me feel calm and supported as we decided together on what was best for me. I was seeking an individualized experience and so far he has made the time to give me confidence in the plan. He not only discussed the medical side of the process with me, he also discussed lifestyle and perspective.
What's one piece of advice would you give a prospective patient of Robert Kiltz at CNY Fertility Center?
He is a doctor in high demand, so do not expect him to reach out to you. However, if you have questions or concerns, you can expect him to respond quickly and with compassion.
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Center?
I was feeling anxious about the protocol plan and the nurses weren’t aligned to what was agreed to on the phone with the doctor. I texted him about my concerns and frustrations early on a Saturday morning. I did not ask him to call me that day, nor did I expect an immediate response. He called me immediately! He listened and spoke with me about life and the stresses of this process like he was my friend.
Describe the protocols Robert Kiltz used in your cycles at CNY Fertility Center and their degree of success.
His approach is 300 Gonal/Foll and 150 MEN to start. This is my first IVF cycle, so he made an insightful statement that gave me much needed perspective: “We have to shoot before we aim sometimes.” We don’t know how I’ll respond to the medications so we have to start with what we think will be best and adjust as we learn how my body responds. I came to him with studies about Early Egg Retrieval and protocols other REs were using for women my age and he was not only open to discussing them, he said he would go with whatever approach I felt best about. He said a moderate approach seems like a good start because even though I’m 44, I have normal AMH and low to normal AFC (7). He also addressed my concerns about endometriosis and the abdominal inflammation in my body by putting me on LDN and HGH to start. I will write about the results I’m a couple of weeks when we see how many eggs we retrieve and fertilize.
Describe your experience with the nursing staff at CNY Fertility Center.
They are extremely busy and difficult to get in touch with. Done have been overly helpful, while others have made me feel like an inconvenience.
Describe your experience with CNY Fertility Center.
To work with this clinic, you have to be on top of your stuff. If you are looking for hand holding and a passive approach to your care, I wouldn’t recommend this clinic for you. If you have a strong voice and have done your research, I think this is a great fit! They support the approach you feel best about while giving their guidance and opinions as well.
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Center.
4K for egg retrieval cycle with fresh transfer (if you wanted that), ICSI, and assisted hatching (laser). $450 per frozen transfer.
Describe Robert Kiltz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
I was relieved that he follows the most relevant and up to date studies for women my age. He is supportive and encouraging about multiple embryo transfers for my age and situation.
What specific things went wrong at CNY Fertility Center?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at CNY Fertility Center.
They have new doctors and overloaded nurses because they are becoming so popular. I had a long and informative consult with a newer doctor, but he did not follow through with what was agreed to on the call (I.e., stat prescriptions and follow up answers to important questions). The nurses did their best to help though!
9
Doctor
Robert Kiltz
Humanity
Communication
Trustworthiness
Compassion
Explained risks
10
Clinic
CNY Fertility Center
Syracuse
Scheduling
Billing Department
Nursing Staff
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
9
10
Age 39
4 IVF
1 Egg Freezing
PCOS
Poor Egg Quality
Unexplained
Other
Income $100K - $199K
Engineer
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I am happy that while he [Dr. David Corley] prefers eSET and will communicate such, he lets the patient make the final decision on the number of embryos to transfer once it is safe...made every effort to personalize my treatment, and unlike doctors at some other clinics with cookie cutter approaches, he was also open to my input on things we could try. It's clear that he cares more about the individual patient/couple's specific case than the clinic's SART success rates - something that I believe has given other doctors tunnel vision.
I did monitoring at another clinic since I was an out of state patient [with CNY Fertility Center]...About $4500 all said and done for one IVF cycle, medications cost another $1200 or so...Beautiful, clean facility, and they seem pretty well organized. We did not have a long wait time when we went there to do our egg retrieval. The staff was great and made us feel comfortable at what is usually a pretty nervous time.
How was your experience with David Corley at CNY Fertility Center?
Dr Corley's greatest strength as a doctor is his knowledge of new advances in reproductive endocrinology, and flexibility and willingness to be open to different protocols or courses of treatment. Infertility is not a one size fits all affliction. Not everyone will have better results with eSET or growing out our embryos to day 5. My issue is poor egg quality, and he came up with a treatment plan that included Metformin, low dose Naltrexone and some other cell building supplements. Because I'm an out of state patient I have not had a lot of face time with him, but I don't think that's much affected the quality of care I've received. The medical team is very responsive to any requests or questions made through the portal.
What's one piece of advice would you give a prospective patient of David Corley at CNY Fertility Center?
Have all your ducks in a row before your first consultation, be ready to answer any questions on past test results or treatments when you do consult with him, either by phone or face to face. Be your own advocate if there's something new you want to try - he will listen to it and take it into account once it's reasonable.
During treatment, were you treated like a number or a human with David Corley at CNY Fertility Center?
Dr Corley made every effort to personalize my treatment, and unlike doctors at some other clinics with cookie cutter approaches, he was also open to my input on things we could try. It's clear that he cares more about the individual patient/couple's specific case than the clinic's SART success rates - something that I believe has given other doctors tunnel vision.
Describe the protocols David Corley used in your cycles at CNY Fertility Center and their degree of success.
Antagonist protocol: o Gonal F 225 IU, Inject 225 IU o Menopur 75 IU, Inject 75 IU o Omnitrope 5.8 mg, Inject 0.33 mg (6 units) o Z Pak o Prednisone 5 mg, x 2 o LDN (Low Dose Naltrexone) 4.5 mg o Prenatal Vitamin o Metformin HCL 500 mg, x 2 Cetrotide for 4 days Dual Trigger with HCG and Lupron Results: 16 eggs retrieved, 3 fertilized normally with ICSI, 3 3-day embryos frozen. Mild OHSS
Describe your experience with the nursing staff at CNY Fertility Center.
Great communicators, and a strong, hardworking nursing team. They seem to care, enjoy their job and have great bedside manner.
Describe your experience with CNY Fertility Center.
Beautiful, clean facility, and they seem pretty well organized. We did not have a long wait time when we went there to do our egg retrieval. The staff was great and made us feel comfortable at what is usually a pretty nervous time.
Describe your experience with your monitoring appointments at CNY Fertility Center.
I did monitoring at another clinic since I was an out of state patient.
Describe the costs associated with your care under David Corley at CNY Fertility Center.
About $4500 all said and done for one IVF cycle, medications cost another $1200 or so.
Describe David Corley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
I am happy that while he prefers eSET and will communicate such, he lets the patient make the final decision on the number of embryos to transfer once it is safe.
9
Doctor
David Corley
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
10
10
Age 38
Prefer not to answer
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Kiltz spent over an hour on the phone with my husband and I discussing our health, history, and steps moving forward. He answered all of our questions thoroughly and professionally. We could tell he was passionate about his work and we are beyond hopeful to finally do this and hopefully will be carrying our first baby within the near future. I can text or call him and he responds right away. I haven’t emailed him yet, but there is that route available if necessary...took mine and my husband’s health, and pre-existing conditions into consideration for our first IVF treatment. He recommended I go on a keto diet because a lot of what I was experiencing was due to inflammation. My husband and I have lost weight since taking Dr. Kiltz’s advice. I’m not a medical professional so I can’t speak to the medications that were ordered for me. I’m new to this whole process so I don’t have a lot to share.
Whenever I email the nurses [at CNY Fertility Center], they always answer me promptly. When I call, they’re always very helpful and put me at ease. The only negative thing is that when messaging them through the online portal, you can’t reply to their messages...Their nursing and financial team are great. Dr. Kiltz is great. Unfortunately I haven’t dealt with anyone else. They make IVF affordable for all who are trying to achieve their dreams of having children. I didn’t receive the greatest care at other fertility places but at CNY, they treat you with respect, like family and they have monthly IVF grants to help pay for IVF cycles. I’m excited for this journey and for CNY to help my husband and I become first time parents!
How was your experience with Robert Kiltz at CNY Fertility Center?
I have not yet begun my IVF process since I am waiting for my first cycle to arrive so I can start. When my husband and I consulted with Dr. Kiltz, he was friendly, engaging, explained things so that we’d understand, and offered his cell phone, email and told us to contact him whenever if we had further questions or concerns. What doctor does that??? I have not met a doctor that offered their private cell phones to patients!
What's one piece of advice would you give a prospective patient of Robert Kiltz at CNY Fertility Center?
You will love him!
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Center?
Dr. Kiltz spent over an hour on the phone with my husband and I discussing our health, history, and steps moving forward. He answered all of our questions thoroughly and professionally. We could tell he was passionate about his work and we are beyond hopeful to finally do this and hopefully will be carrying our first baby within the near future. I can text or call him and he responds right away. I haven’t emailed him yet, but there is that route available if necessary.
Describe the protocols Robert Kiltz used in your cycles at CNY Fertility Center and their degree of success.
Dr. Kiltz took mine and my husband’s health, and pre-existing conditions into consideration for our first IVF treatment. He recommended I go on a keto diet because a lot of what I was experiencing was due to inflammation. My husband and I have lost weight since taking Dr. Kiltz’s advice. I’m not a medical professional so I can’t speak to the medications that were ordered for me. I’m new to this whole process so I don’t have a lot to share.
Describe your experience with the nursing staff at CNY Fertility Center.
Whenever I email the nurses, they always answer me promptly. When I call, they’re always very helpful and put me at ease. The only negative thing is that when messaging them through the online portal, you can’t reply to their messages.
Describe your experience with CNY Fertility Center.
Their nursing and financial team are great. Dr. Kiltz is great. Unfortunately I haven’t dealt with anyone else. They make IVF affordable for all who are trying to achieve their dreams of having children. I didn’t receive the greatest care at other fertility places but at CNY, they treat you with respect, like family and they have monthly IVF grants to help pay for IVF cycles. I’m excited for this journey and for CNY to help my husband and I become first time parents!
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Center.
He is affordable!!!!!
Describe Robert Kiltz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
N/A
10
Doctor
Robert Kiltz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Latham
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
10
10
Age 36
3 Fertility Medications
Tubal Blockage
European
Income $0 - $49K
Nurse or HC Services
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Ditkoff was extremely thorough. He went over all of my past history and treatments, as well as tests. He even ordered them to be done again just to make sure nothing was left out. He went over which treatment plan would be best for us and when the best time would be to start. I truly appreciate him being thorough and explaining all of my results. The doctor I had seen prior never did this and told me I needed surgery and that his nurse should have told me over the phone 4 months prior! Dr. Ditkoff had these tests done again and went over what the issue was and why I need surgery in order to have successful IVF treatments there after.
The only thing they [CNY Fertility Center] could improve upon is hold time when you call. Sometimes I get through immediately, sometimes I'm on hold for over 10 minutes. Other than that, they are fantastic. ... We have to pay out of pocket and they are very understanding of this, they also work out in house payment plans. They are the only reason we can afford to have any IVF treatments at all. They are literally our only hope in conceiving a baby.
How was your experience with Edward Ditkoff at CNY Fertility Center?
Dr. Ditkoff was extremely thorough. He went over all of my past history and treatments, as well as tests. He even ordered them to be done again just to make sure nothing was left out. He went over which treatment plan would be best for us and when the best time would be to start. I truly appreciate him being thorough and explaining all of my results. The doctor I had seen prior never did this and told me I needed surgery and that his nurse should have told me over the phone 4 months prior! Dr. Ditkoff had these tests done again and went over what the issue was and why I need surgery in order to have successful IVF treatments there after.
What's one piece of advice would you give a prospective patient of Edward Ditkoff at CNY Fertility Center?
I would tell them he will be very thorough so if they had any questions, write them down and bring them with you on your visit. He will go over all of your concerns and explain why certain treatments will be successful as apposed to others.
During treatment, were you treated like a number or a human with Edward Ditkoff at CNY Fertility Center?
He treated me like a human. He was very gentle with a warm soft bedside manner. He was very straight foward and answered all of my questions. He was extremely thorough and never left me in the dark as far as tests treatment goes.
Describe the protocols Edward Ditkoff used in your cycles at CNY Fertility Center and their degree of success.
For now I am awaiting surgery to have my left fallopian tube removed. After I heal we will start injections and medicine for my first egg retrieval.
Describe your experience with the nursing staff at CNY Fertility Center.
They are very friendly and understanding of your stressful situation and how time sensitive everything is. They return my calls and also reach the doctor for me promptly.
Describe your experience with CNY Fertility Center.
This clinic is amazing and wonderful. Very warm and thorough. They are understanding of financial difficulties and will work with you to afford the treatments needed. The only thing they could improve upon is hold time when you call. Sometimes I get through immediately, sometimes I'm on hold for over 10 minutes. Other than that, they are fantastic.
Describe the costs associated with your care under Edward Ditkoff at CNY Fertility Center.
The costs are the absolute best and lowest price for the highest quality of care. We have to pay out of pocket and they are very understanding of this, they also work out in house payment plans. They are the only reason we can afford to have any IVF treatments at all. They are literally our only hope in conceiving a baby. The costs total $5,000 for one egg collection and transfer. Each transfer after that is only $450. The pharmacy they refer to is extremely low cost was well only charging us $4,500. To understand this better, our area in NJ wanted $34,000 for the same treatment and medication.
Describe Edward Ditkoff's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
We are able to try both. But he strongly suggested eSET due to my medical conditions. I have Ehlers-Danlos Syndrome and could possibly face premature birth.
10
Doctor
Edward Ditkoff
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Latham
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
10
10
Age 34
Male Factor
Unexplained
Middle Eastern
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Corley was very warm, friendly and easy to speak to! I felt like he loves what he does and genuinely wants to help me achieve a healthy pregnancy even with just one phone consultation. So far, it's been a great and exciting experience! ... We went over a few of my lab results and discussed how the process works and what my next steps would look like. I'm so excited to meet Dr. Corley in person and to finally have a baby of our own!! Baby dust to all :)
PRICE, PRICE, PRICE!! CNY has the best IVF pricing in the USA!! They also have a great FB group and amazing live convos with Dr. Kiltz himself on a nightly basis. It's a huge strength and keeps me so interested & excited to start my cycle with them!! No weaknesses as of right now! So far so good! Things are moving pretty quickly. ... I have not completed my IVF cycle just yet. I hope to complete this by July/August and it should run about $10k total including medication and about $2k for travel expenses.
How was your experience with David Corley at CNY Fertility Center?
Dr. Corley was very warm, friendly and easy to speak to! I felt like he loves what he does and genuinely wants to help me achieve a healthy pregnancy even with just one phone consultation. So far, it's been a great and exciting experience!
What's one piece of advice would you give a prospective patient of David Corley at CNY Fertility Center?
Choose Dr. Corley! :)
During treatment, were you treated like a number or a human with David Corley at CNY Fertility Center?
Speaking to Dr. Corley at CNY Fertility made me feel like a regular human being due to the fact that as soon as he got on our consultation phone call, he simply asked me to tell him about myself. It was the first time a doctor seemed genuinely interested in my story and what brought me to CNY. We went over a few of my lab results and discussed how the process works and what my next steps would look like. I'm so excited to meet Dr. Corley in person and to finally have a baby of our own!! Baby dust to all :)
Describe the protocols David Corley used in your cycles at CNY Fertility Center and their degree of success.
Continue to take the vitamins that I'm currently taking along with my husband. He then stated he will have the nurse e-mail me a list of the standard IVF medications for a regular cycle.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Elizabeth)
I have spoke to Elizabeth, RN with the Global Team at CNY. We spoke for about 30 minutes and she was able to answer all of my questions and concerns regarding being a travel patient from California to NY. She put me at ease with taking the time and not showing any frustration with holding my hand through the process as they would say.
Describe your experience with CNY Fertility Center.
PRICE, PRICE, PRICE!! CNY has the best IVF pricing in the USA!! They also have a great FB group and amazing live convos with Dr. Kiltz himself on a nightly basis. It's a huge strength and keeps me so interested & excited to start my cycle with them!! No weaknesses as of right now! So far so good! Things are moving pretty quickly.
Describe the costs associated with your care under David Corley at CNY Fertility Center.
I have not completed my IVF cycle just yet. I hope to complete this by July/August and it should run about $10k total including medication and about $2k for travel expenses.
Describe David Corley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
He recommends a single embryo transfer each time.
10
Doctor
David Corley
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
10
10
Age 42 - 43
2 IUI
1 IVF
PCOS
Recurrent Pregnancy Loss
Latinx
Income $100K - $199K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Kiltz is always knowledgeable and gets us information that we need. He helps trying to figure out issues that have come along. He also connects to via social media and always responds to as many questions as possible. Has answered several of ours. He also has given us his personal cell phone and he has always responded.... On our case Kiltz has done 2 egg transfer and a single egg transfer. Both our decision, Kiltz didn't see anything that would not allow multiple egg transfer.
Long wait times at the clinic [CNY], but they have people from around the world coming to CNY. You have to be understanding. Strengths they are always their, always apologetic when there is long wait times or issues with pregnancy. Very sympathetic very compassionate. Always understanding, very knowledgeable. The price is lower then most by thousands, that's including travel and hotel. Always avaliable.... We live out of state. So Kiltz and his office would schedule the test needed with my health care provider.
How was your experience with Robert Kiltz at CNY Fertility Center?
Kiltz is always knowledgeable and gets us information that we need. He helps trying to figure out issues that have come along. He also connects to via social media and always responds to as many questions as possible. Has answered several of ours. He also has given us his personal cell phone and he has always responded.
What's one piece of advice would you give a prospective patient of Robert Kiltz at CNY Fertility Center?
Trust him. He will always have your back. He is willing to reach out to speak to your Dr if your are from out of state for monitoring.
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Center?
Kiltz and his staff take the time to explain things to you. They spend the time to troubleshooting issues. Kiltz has also given us his personal cell number if we have questions or issues. Staff is always there, always gets things sent to my dr since I live several states away.
Describe the protocols Robert Kiltz used in your cycles at CNY Fertility Center and their degree of success.
I've cycle and meds. He puts you on hydroclorique and a z-pack to help make the uterus better suited to host an embryo. He also adjusts meds based off of your blood work and ultra sounds. He does push keto to help bring down inflammation in the body.
Describe your experience with the nursing staff at CNY Fertility Center.
Nurses are professional and compassionate. Very friendly. They go out of their way to ensure things are correct and in order.
Describe your experience with CNY Fertility Center.
Weakness you have to travel, but we have signed up for that. Long wait times at the clinic, but they have people from around the world coming to CNY. You have to be understanding. Strengths they are always their, always apologetic when there is long wait times or issues with pregnancy. Very sympathetic very compassionate. Always understanding, very knowledgeable. The price is lower then most by thousands, that's including travel and hotel. Always avaliable.
Describe your experience with your monitoring appointments at CNY Fertility Center.
We live out of state. So Kiltz and his office would schedule the test needed with my health care provider. Based off of that info they would determine if we are ready for a transfer or retrieval.
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Center.
Medicines 3500, retrieval and transfer meds. Monitoring egg retrieval and transfer 3900. Price has gone up but we are grandfathered in. 250 fee for each transfer. 850 after 12 months for egg storage. acupuncture 75 Travel and hotel 4000 during retrieval process. Tickets to travel to NY each transfer roughly 600 each, prices change pending on the time if year.
Describe Robert Kiltz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
On our case Kiltz has done 2 egg transfer and a single egg transfer. Both our decision, Kiltz didn't see anything that would not allow multiple egg transfer.
10
Doctor
Robert Kiltz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
10
10
Age 40
Other
Income $50K - $99K
Business Executive
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Kiltz and his team made us feel at ease, that we could indeed afford treatment, and that he could help us. He made our visit feel like it was the only one he had that day...is a warm and caring individual who loves his work and his patients. He didn't push anything we couldn't afford and he still gave us options. He understood our trials and had compassion for us and our situation. He also has chats online and explains thing to all of us. He spends time online even after his work day is done, it's never done for him. I like that he features both eastern and western medicine as ways to promote fertility.
She [the nurse at CNY Fertility Center] sat down with us for quite a while and asked what we expected and if we had questions. She answered all of them in a knowledgeable and down to earth way. She showed compassion for our previous losses. She told us we would start looking into testing right away and it was a relief. She is a wonderful person with a caring heart and she knows her stuff. She also offered a keto diet and yoga as ways to improve fertility as well. I voiced my opinion on a medicine I didn't want to take and she gave me an OTC alternative.
How was your experience with Robert Kiltz at CNY Fertility Center?
Dr. Kiltz is a warm and caring individual who loves his work and his patients. He didn't push anything we couldn't afford and he still gave us options. He understood our trials and had compassion for us and our situation. He also has chats online and explains thing to all of us. He spends time online even after his work day is done, it's never done for him. I like that he features both eastern and western medicine as ways to promote fertility.
What's one piece of advice would you give a prospective patient of Robert Kiltz at CNY Fertility Center?
Open your heart to possibilities because that is what Dr. Kiltz offers. Don't bother going anywhere else.
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Center?
I had made the mistake of seeing a different fertility clinic first and it was a terrible and defeating experience. Dr. Kiltz and his team made us feel at ease, that we could indeed afford treatment, and that he could help us. He made our visit feel like it was the only one he had that day.
Describe the protocols Robert Kiltz used in your cycles at CNY Fertility Center and their degree of success.
He started out with tests, blood, ultrasound, semen analysis, and a procedure to make sure there was no cause for concern before any fertility procedures were mentioned. Once we got the clear we discussed IUI. He knew our insurance didn't cover any fertility treatment so he gave u workable options.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Marnan)
She sat down with us for quite a while and asked what we expected and if we had questions. She answered all of them in a knowledgeable and down to earth way. She showed compassion for our previous losses. She told us we would start looking into testing right away and it was a relief. She is a wonderful person with a caring heart and she knows her stuff. She also offered a keto diet and yoga as ways to improve fertility as well. I voiced my opinion on a medicine I didn't want to take and she gave me an OTC alternative.
Describe your experience with CNY Fertility Center.
Beautiful clinic, very clean and well laid out. Strengths-This clinic is a well oiled machine. They have a portal where I can access all my tests and records. I can also email the nursing staff and get a same day response. They are knowledgeable in fertility and also both eastern and western medicine. They promote yoga and specialized diet. Weaknesses: None.
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Center.
All costs were covered for preliminary testing except for deductibles. All other costs can be financed if needed.
Describe Robert Kiltz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
N/A
10
Doctor
Robert Kiltz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
10
Age 37 - 38
8 IUI
2 IVF
European
Income $50K - $99K
Nurse or HC Services
3rd of 4 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Corley] always made me feel heard and understood. He is good at looking into all areas (labs, results of egg retrievals and protocols used) to find what may or may not work in the future. He took his time to explain things to me and listen to my experiences and thoughts. ... When I had a follow up with him he looked at all of my previous information in depth and took 60 minutes to talk to me and come up with our an to move forward.
It is easy to get in touch with who you need to via their [CNY] patient portal and get answers fast. If you enjoy in person contact, being a travel patient might not be for you. Some patients have flown/driven to New York to stay for the whole cycle to be monitored there, but I chose to fly in only for procedures and did remote monitoring in my home state. I have liked all the doctors, but they all have very different personalities. Once I found the one I clicked with it made it easier.
How was your experience with David Corley at CNY Fertility Center?
He always made me feel heard and understood. He is good at looking into all areas (labs, results of egg retrievals and protocols used) to find what may or may not work in the future. He took his time to explain things to me and listen to my experiences and thoughts.
What's one piece of advice would you give a prospective patient of David Corley at CNY Fertility Center?
Make sure he has access to all of your previous tests/results so he can give you good feedback. He has been doing this for awhile and has a lot of information to share but needs to know where you are coming from.
During treatment, were you treated like a number or a human with David Corley at CNY Fertility Center?
He is a very sweet man and prayed for me after each FET. When I had a follow up with him he looked at all of my previous information in depth and took 60 minutes to talk to me and come up with our an to move forward.
Describe the protocols David Corley used in your cycles at CNY Fertility Center and their degree of success.
While Dr Corley has performed my egg retrieval and 2 transfers I have just recently had a follow up with him regarding a 4th FET. The clinic has many doctors and I had yet to find the Dr that fit with me until I had Dr Corley for my 2nd FET. He listened to me and looked into my chart to help me come up with a plan for my next FET and potentially next egg retrieval. He actually did not change my protocol from my last FET other than to add an HCG wash before and HCG boosters after. I will be using Estrogen to prime for FET along with the immune protocol that includes Lovenox, baby aspirin, Tacrolimus, prednisone, zpak, doxycycline and PIO along with progesterone suppositories. I am getting the immune protocol due to having endometriosis. The previous cycle I had good results as far as lining and levels and he doesn't believe a big change would change the outcomes.
Describe your experience with the nursing staff at CNY Fertility Center.
The clinic has a team of nurses devoted to patients who travel to NY for their treatment (which I do). It is easy to email them and get a response in an hour or two. You have to give them very specific questions otherwise you will not get specific answers. When I have talked to them on the phone regarding results or setting up retrieval or transfer times they have always been very nice and caring.
Describe your experience with CNY Fertility Center.
This clinic has a lot of travel patients due to their low cost procedures. This being said I felt less like a number than I did at my local clinic. It is easy to get in touch with who you need to via their patient portal and get answers fast. If you enjoy in person contact, being a travel patient might not be for you. Some patients have flown/driven to New York to stay for the whole cycle to be monitored there, but I chose to fly in only for procedures and did remote monitoring in my home state. I have liked all the doctors, but they all have very different personalities. Once I found the one I clicked with it made it easier.
Describe the costs associated with your care under David Corley at CNY Fertility Center.
CNY Fertility's cost at the time of me starting there were $3900 for an egg retrieval and fresh transfer and $450 for an FET. I did monitoring in my home state and paid $150 to CNY for remote monitoring for each cycle(also the cost to monitor wherever I was at). I have insurance that covered a portion , so the cost structure is different (they senda higher amount to insurance, which is typical). The cost also did not include medications.
10
Doctor
David Corley
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
9
9
Age 27
PCOS
Poor Egg Quality
Income $100K - $199K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Robert Kiltz] is so knowledgeable & up to date with procedures & medications. Love how he integrates eastern & western medicine! He truly treats the whole person all while doing this & offering affordable fertility which people deserve!...Recommend transferring one embryo...We haven’t personally gotten to see Dr. Kiltz yet, but hopefully soon for retrieval. We are working with his clinic in Syracuse & so far, staff has been great! I’ve read Dr. kiltz’s Keto articles, watched his TED Talk, & watch his Fireside chats every night. He answers questions there & is always available
Our communication with them [CNY Fertility Center] so far has been over the phone & through the patient portal. Despite this, I have felt 100% treated as a human & not just a number, even by such a large clinic handling a lot of patients. CNY has been quick to respond, attentive, & keeps track of my results & answers my questions timely. I did my initial phone consult with Katie Falcon & she was awesome! So educated & took time to listen to my questions & answer them to the best of her ability. CNY even called after I submitted blood results into my portal & wrote my a prescription because I currently am not working with another RE close to home.
How was your experience with Robert Kiltz at CNY Fertility Center?
It is early but so far has been awesome. We haven’t personally gotten to see Dr. Kiltz yet, but hopefully soon for retrieval. We are working with his clinic in Syracuse & so far, staff has been great! I’ve read Dr. kiltz’s Keto articles, watched his TED Talk, & watch his Fireside chats every night. He answers questions there & is always available. He is so knowledgeable & up to date with procedures & medications. Love how he integrates eastern & western medicine! He truly treats the whole person all while doing this & offering affordable fertility which people deserve!
What's one piece of advice would you give a prospective patient of Robert Kiltz at CNY Fertility Center?
Have questions & plans of actions ready to go. They can be quick with you, but they are running a large clinic with a lot of patients trying to offer affordable fertility treatment to as many patients as they can, which is a great thing! If you’re thinking of trying a new protocol or med, just ask! They seem very open & Dr. Kiltz actually promotes that openness in his nightly virtual chats!
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Center?
We are working with CNY Fertility from afar, as travel patients. Our communication with them so far has been over the phone & through the patient portal. Despite this, I have felt 100% treated as a human & not just a number, even by such a large clinic handling a lot of patients. CNY has been quick to respond, attentive, & keeps track of my results & answers my questions timely. I did my initial phone consult with Katie Falcon & she was awesome! So educated & took time to listen to my questions & answer them to the best of her ability. CNY even called after I submitted blood results into my portal & wrote my a prescription because I currently am not working with another RE close to home.
Describe the protocols Robert Kiltz used in your cycles at CNY Fertility Center and their degree of success.
egg retrieval & IVF. Can start as soon as we are ready to get medications, secure monitoring with a local doc, & make plans to travel to NY!
Describe your experience with the nursing staff at CNY Fertility Center.
Very good at communicating & knowledgeable! I have noticed you talk to a lot of different people / nurses though. That’s fine with me though, I understand it’s a large clinic seeing a lot of patients.
Describe your experience with CNY Fertility Center.
I wish they were closer or had a location in Michigan!!! I know they’re growing & offering a lot of state of the art treatment & procedures which I think is great! I am so excited to travel to the Syracuse Clinic, from reviews I’ve read & pictures I’ve seen online, it looks very nice. Like a spa.
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Center.
$3,900 for IVF plus add-one we are still looking into (ex embryo glue & PRP - these will add a couple extra hundred dollars). Plus, mediation that was quoted around $2,500 & travel. This is still significantly cheaper than the $20,860 we were quoted by a local RE for IVF!
Describe Robert Kiltz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
Recommend transferring one embryo , although when it’s time, I’m going to ask about transferring two as well as PRP & embryo glue.
9
Doctor
Robert Kiltz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
9
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
9
10
Age 32 - 33
7 IUI
3 IVF
Unexplained
Latinx
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Corley] is very knowledgeable and I liked that he has been changing my protocol as we make progress finding out more about our issues every transfer. He has been aggressive when needed, which I like. He has very nice manners, explains everything well, gives you time, explains the risks and likelihood of something going wrong. He’s always prayed with us after a transfer which is so nice of him to do
[CNY Fertility Center cost] $3900 for ER, ICSI, assisted hatching, fresh transfer and embryo storage. $150 monitoring fee $450 in add ons- PRP and HCG wash, intralipids, embryo glue $450 FET within 1 year of ER plus another monitoring fee and add ons...Had 4 5day blasts and 1 6 day blast...[clinic error] I can’t blame them specifically since I’m a travel patient and my lab is not the best to fax results. After a positive beta I didn’t get a call to learn my results. I called next day and they had to call the lab and called me right back after getting my results.
How was your experience with David Corley at CNY Fertility Center?
He is very knowledgeable and I liked that he has been changing my protocol as we make progress finding out more about our issues every transfer. He has been aggressive when needed, which I like. He has very nice manners, explains everything well, gives you time, explains the risks and likelihood of something going wrong. He’s always prayed with us after a transfer which is so nice of him to do. I would always recommend him!
What's one piece of advice would you give a prospective patient of David Corley at CNY Fertility Center?
To trust him and his knowledge. He will make you feel really comfortable along the way.
During treatment, were you treated like a number or a human with David Corley at CNY Fertility Center?
He is a sweetheart and makes you feel very confortable before any procedure.
Describe the protocols David Corley used in your cycles at CNY Fertility Center and their degree of success.
For our ER we used and antagonist protocol with menopur and gonal F. After 5 days I started cetrotide. I trigger with double Lupron. ER gave us 10 good quality eggs out of which 9 fertilized with ICSI. Had 4 5day blasts and 1 6 day blast. Did a fresh with 2 day 5s and resulted in ectopic but because I caught a UTI that messed it all up. For transfer I did an immune protocol with intralipids, lovenox, prednisone, LDN, neupogen, estrogen and progesterone both in oil and vaginal tablets.
Describe your experience with the nursing staff at CNY Fertility Center.
They are very nice and always helpful. Pretty easy to communicate with.
Describe your experience with CNY Fertility Center.
Best clinic I’ve been to! They make you feel welcome and at peace from the first second you come in. It feels more like a spa than a clinic. Everyone is very attentive and they go their way out to make you feel comfortable at all times. Prices are unbeatable which is a plus!
Describe the costs associated with your care under David Corley at CNY Fertility Center.
$3900 for ER, ICSI, assisted hatching, fresh transfer and embryo storage. $150 monitoring fee $450 in add ons- PRP and HCG wash, intralipids, embryo glue $450 FET within 1 year of ER plus another monitoring fee and add ons
Describe David Corley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
He was not my first doctor and I had two failed FETs prior with 2 embryos so he decided to transfer 2, the first two times and after a second ER with him he went for 3, 3day fresh which resulted in pregnancy of a singleton but I had a missed miscarriage at 9 weeks.
What specific things went wrong at CNY Fertility Center?
  • Failed to call with results
Describe the specific things that went wrong at CNY Fertility Center.
I can’t blame them specifically since I’m a travel patient and my lab is not the best to fax results. After a positive beta I didn’t get a call to learn my results. I called next day and they had to call the lab and called me right back after getting my results.
9
Doctor
David Corley
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
10
Age 34 - 35
2 IUI
Male Factor
Uterine Fibroids
Other
Black or African-American
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Verdiales goes over your information before walking into the room. She smiles and greets you before asking what you want to do or achieve. She took the time to get my name right and understood that I wanted to start with the less invasive procedures before going full steam IVF. She offered vitamins to help along with hugs. During each cycle she would offer words of encouragement, prayers, and positive vibes. I love her vibes and even when I come in to see other members of her staff she always says hi to me and gives me hugs as if we're friends.
I like that they [the nurses at CNY Fertility] speak English and Spanish. The ultrasound techs are great and describe everything so you don't worry. The nurses are always friendly and explain why they are doing what they are doing and what to expect. If there's a negative it would be sometimes they're not all on the same page...I paid for labs and Fertility exams which is discounted for paying people. Each cycle I did was allowed a payment plan with a down payment. Vitamins are there and can be purchased. They will provide a med list, not included with cycles since each person is different, to Integrity Pharmacy. You can get you meds discounted or from other pharmacies if you decide. There are also add ons depending on what you are comfortable with and they will go over prices as well.
How was your experience with Maribelle Verdiales at CNY Fertility Center?
Dr. V enjoys what she does. I can reach out to her any time and she gets back to me right away. She actually did my annual checkup in addition to my fertility workup so I wasn't all over the place. I love how she explains what she's doing while doing it. She was very patient with me and let me decide what/how I wanted to get started. Some people go straight to IVF but I wanted to see if something as simple as iui would work for us and she agreed. She listens to all my concerns and frustrations without being judgey. I love her heart and dedication. Even when things failed she gave me hugs and discussed what we could change or do to improve.
What's one piece of advice would you give a prospective patient of Maribelle Verdiales at CNY Fertility Center?
I would say be prepared for her positivity. Some people don't like that. Also, she does alternative medicine, like vitamins and massage, to help increase chances. Some people are more interested in the end result but she wants to heal the body as a whole to make getting pregnant easier.
During treatment, were you treated like a number or a human with Maribelle Verdiales at CNY Fertility Center?
Dr. Verdiales goes over your information before walking into the room. She smiles and greets you before asking what you want to do or achieve. She took the time to get my name right and understood that I wanted to start with the less invasive procedures before going full steam IVF. She offered vitamins to help along with hugs. During each cycle she would offer words of encouragement, prayers, and positive vibes. I love her vibes and even when I come in to see other members of her staff she always says hi to me and gives me hugs as if we're friends.
Describe the protocols Maribelle Verdiales used in your cycles at CNY Fertility Center and their degree of success.
My first cycle we did low dose Letrezole with iui. I took vitamins she suggested, which gave me extra energy. That cycle was bad because I used opk to test and ended up triggering early but she held out hope. My second one I ovulated too early so she still did progesterone just in case. We called it timed intercourse. My second real cycle we did Letrezole with an injectable but added cetrotide to stall ovulation. She then added prp to get me more follicles since my body was going slow. Once she saw enough great follicles I triggered. The prp is still new but it revitalizes the flushed area. She was concerned about my husbands count but prayed with us that it would all work out. I did progesterone inserts to help with hopeful pregnancy but it was negative. We spoke again about what to change for the future and decided IVF is our best bet. She still gave my husband clomid to see if we could get his counts up but if not she said we wouldn't need much to get IVF to work. It's nice that she's still helping us but also letting us try to fix it as well.
Describe your experience with the nursing staff at CNY Fertility Center.
Some are still new. I like that they speak English and Spanish. The ultrasound techs are great and describe everything so you don't worry. The nurses are always friendly and explain why they are doing what they are doing and what to expect. If there's a negative it would be sometimes they're not all on the same page so it's good when they confirm with Dr. V before leaving.
Describe your experience with CNY Fertility Center.
So, I love the vibe. It's clean, they play relaxing music, there's a mini store to get you vitamins from, and you don't get lost finding it. It's a decent size since it's still new. They do so much there. If your stressing you can get a massage and/or counseling. Now the down side, they are still new. They are a part of CNY in New York so you're getting great care but this location currently doesn't do IVF. They are getting everything ready, building, hiring more staff, getting trained, to start IVF maybe next year. This is a plus and negative. I would love to get everything done here but that means waiting and tons more changes. However, that means they're doing a great job. If you can't wait CNY Monroe will get all testing, labs, and scans done until you're ready to retrieve and transfer in New York. They will then monitor you again until release to OB or next cycle. Once they become fully functional I know it will take some adjustments but just having Dr. V be there from start to finish would be amazing.
Describe the costs associated with your care under Maribelle Verdiales at CNY Fertility Center.
There's actually different ways of payment. My insurance covered only my female exam. I paid for labs and Fertility exams which is discounted for paying people. Each cycle I did was allowed a payment plan with a down payment. Vitamins are there and can be purchased. They will provide a med list, not included with cycles since each person is different, to Integrity Pharmacy. You can get you meds discounted or from other pharmacies if you decide. There are also add ons depending on what you are comfortable with and they will go over prices as well.
Describe Maribelle Verdiales's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
She wants what's best for the patient which can be hard sometimes. She prefers to do one but will ask if it's ok
10
Doctor
Maribelle Verdiales
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Monroe
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2020, Unknown Success
10
10
Age 40
3 IUI
Donor Sperm
PCOS
Unexplained
European
Native American
Other
Income $0 - $49K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Maribelle Verdiales] empathized with me because I had to switch Doctors in the middle of fertility treatment due to my insurance not covering IVF due to me not being married...she put me at ease...ensure I know that I am not alone... great listener and takes all of the information, test results, blood work, etc. and develops an individualized fertility plan just for you!...passionate about the work she does...
they [CNY Fertility Center] provide every aspect of assisting with achieving the best fertility outcomes by having a full spectrum of health & wellness treatment options available on top of the medical treatments...costs are exactly what was listed on the CNY Fertility website...it does let you know that the price doesn't include the initial consultation or blood work, so I was fully prepared with how much out of pocket expenses it will be and what can be financed through them.
How was your experience with Maribelle Verdiales at CNY Fertility Center?
She is extremely educated, compassionate towards the patient, passionate about the work she does, and truly desires to assist individuals in bringing their dreams into existence through the help of science, natural vitamins/supplements, yoga, meditation, and assists you in exploring other ways you would like to help your body prepare to create life!
What's one piece of advice would you give a prospective patient of Maribelle Verdiales at CNY Fertility Center?
Absolutely choose her to be your fertility Doctor/Specialist because with her, you are not just a number but more like a family member she cares about. She is a great listener and takes all of the information, test results, blood work, etc. and develops an individualized fertility plan just for you! She is so genuine and sincere in helping you create life with a little assistance. :-)
During treatment, were you treated like a number or a human with Maribelle Verdiales at CNY Fertility Center?
She empathized with me because I had to switch Doctors in the middle of fertility treatment due to my insurance not covering IVF due to me not being married, so I had to start the process over again. However, she put me at ease by letting me know that she is going to help me get through this process and ensure I know that I am not alone.
Describe the protocols Maribelle Verdiales used in your cycles at CNY Fertility Center and their degree of success.
So, since I switched to Dr. Verdiales after 3 failed IUI's at Emory (because my insurance wouldn't cover IVF since I am not married), I had a consult with Dr. Verdiales, she requested all my labs, blood work, and tests from Emory, ran another baseline blood panel, and then decided what I should do first. Since I'm turning 40 next week, she decided to start me on insitol, pre-natals, a twice daily female endocrine natural supplement pack, Q10, Vitamin D, and a thyroid medication because my levels were not ideal for pregnancy and all the other items are to assist with egg quality since I'm old. Then came the list of IVF medications that I will start in a couple weeks for my 1st round of IVF. I would love to tell you the outcome of my IVF treatment plan if I get the opportunity!
Describe your experience with the nursing staff at CNY Fertility Center.
Always extremely friendly, sweet, and kind.
Describe your experience with CNY Fertility Center.
The fact that they provide every aspect of assisting with achieving the best fertility outcomes by having a full spectrum of health & wellness treatment options available on top of the medical treatments is extremely beneficial.
Describe the costs associated with your care under Maribelle Verdiales at CNY Fertility Center.
The costs are exactly what was listed on the CNY Fertility website and I do want to note that it does let you know that the price doesn't include the initial consultation or blood work, so I was fully prepared with how much out of pocket expenses it will be and what can be financed through them.
Describe Maribelle Verdiales's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
My doctor said that it depended on how many embryo's make it to the blastocyte phase and their quality before they determine/make suggestions.
10
Doctor
Maribelle Verdiales
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Monroe
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
7
9
Age 28 - 29
1 IVF
Male Factor
Income $50K - $99K
1st of 2 Docs
Neutral
Strongly Recommends
Unsuccessful
Dr. Grossman is very knowledgeable and polite but very quick. He is in and out and that's it. He does an okay job at explaining things but not to mh expectations.... I will say I felt more like a patient than a paycheck compared to another doctor we've seen. I felt like Dr.Grossman cared about my outcome and that means alot.... Though you are the patient, you will have to be your own advocate, your own nurse and researcher.
The nursing staff [CNY Fertility Ctr] on the phone can be a mess.you feel as thought you NEVER talk to the same person. HOWEVER once you are there in the office the staff are AMAZING.. PHENOMENAL actually. Kristen has been through this herself and never lets you feel like you're alone. She held my hand the entire time I was there on multiple occasions.... I loved the clinic, once I arrived. This clinic has a TON of travel patients so they are most definitely BUSY.
How was your experience with Michael Grossman at CNY Fertility Center?
As a patient I wanted more straight forward answers, less 'what do you think' type of responses. I do not know for certain if my cycle would have been different at a different clinic or not but some things have still been unanswered. I will say I felt more like a patient than a paycheck compared to another doctor we've seen. I felt like Dr.Grossman cared about my outcome and that means alot.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Though you are the patient, you will have to be your own advocate, your own nurse and researcher.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr. Grossman is very knowledgeable and polite but very quick. He is in and out and that's it. He does an okay job at explaining things but not to mh expectations.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
My stim cycle was pretty typical. Gonal F 150 Menopur 75 Cetrotide FET 1: Prednisone 10mg, Endometrin, Prenatal, Estrace, Progesterone in oil, Intralipids, hcg wash, Prograf FET2: Prednisone 20mg, Estrace 2x, Endometrin 2x, Prenatal, Progesterone in oil, Lovenox, Neupogen, Intralipids, Plaquenil, Prograf.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Kristen)
The nursing staff on the phone can be a mess.you feel as thought you NEVER talk to the same person. HOWEVER once you are there in the office the staff are AMAZING.. PHENOMENAL actually. Kristen has been through this herself and never lets you feel like you're alone. She held my hand the entire time I was there on multiple occasions.
Describe your experience with CNY Fertility Center.
I loved the clinic, once I arrived. This clinic has a TON of travel patients so they are most definitely BUSY. I will say this being my first round of IVF I really didn't know what to expect and because I've only gone to this clinic for the full process I can not compare to how ivf is done elsewhere. But with my experience with this clinic, I had to be in charge of my own medicine more than I wanted to. When starting a cycle I never spoke with the same nurse on the phone, some times one nurse would tell me something and then another would upload something different into my portal. If I weren't paying attention and seen their mistake would that have ruined my cycle? I don't know, but I didn't like having this happen more than once. When you arrive at the clinic you are the queen and I mean that. They are SO over the top nice to you. They make you feel comfortable in an uncomfortable situation. They take REALLY good care of you and I LOVED it. The communication is wonderful once inside the clinic and I wouldn't change a single thing about my experience with the nursing staff upon arrival. They have a healing art spa and although I opted out of using it, it is BEAUTIFUL! I think every patient looking at this clinic needs to know they are BUSY and I mean BUSY. They will not remember your name until your second or third time visiting them in office because they see so many people. Things may be different if you monitor there but I stayed local to monitor so I was asked multiple times about myself (job, kids, where I'm from) and although it seems like no big deal when you're paying thousands of dollars for the treatments you kind of expect your doctor to remember your face. Aside from those few issues, this clinic is clean, well put together and has an amazing staff. They are affordable and because of that, they are a little too busy and understaffed for the number of people requesting their help.
Describe your experience with your monitoring appointments at CNY Fertility Center.
I did not monitor at this clinic. It is in a different state and I found it easier being a traveling patient to stay local for all ultrasounds and blood work.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
My Egg Retrieval, ICSI, and Fesh transfer were $4,050. Medicine obviously varies but somewhere close to $3,500 Monitoring (all ultrasounds, blood work including my two FET cycles as well) $3,200 FET are $250 for the first year, I've had two FET $500 Then you have the costs of traveling if you decide to travel to this clinic. We drove the first time which still costs us around $800, the first flight and stay were $1,500 and the third (we stayed a bit longer this time around) $1,900. So far without a healthy pregnancy, 2 negative pregnancy tests and 1 miscarriage we have spent roughly $15,500 so far.
What specific things went wrong at CNY Fertility Center?
  • Lost paperwork
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
Describe the specific things that went wrong at CNY Fertility Center.
The nursing staff is wonderful but I feel they are too busy so mistakes happen. I was given a protocol over the phone and then when uploaded in my portal that afternoon things were missing and some of the dosages was different. I wouldn't have thought much of this but it seems to be a common thing for this clinic. I was asked to take a specific amount of medicine that costs me over six hundred dollars for only twenty days. When I began taking this medicine it was four days in before I realized I was taking the wrong dosage because they uploaded it wrong into my portal. Talk about frustrating, it's too dang expensive for mistakes like that.
7
Doctor
Michael Grossman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
CNY Fertility Center
Latham
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
10
10
Age 37 - 38
2 IUI
1 IVF
Male Factor
Uterine Fibroids
Unexplained
Other
European
Income $50K - $99K
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I felt that Dr. Kiltz listened to me and came up with a plan of care based on my individual needs. After our first cycle was less than we hoped for, he made adjustments to the protocol for the next cycle which we have yet to do. Our phone consult was good, but he talked about the keto diet a little too long.... At the retrieval appointment, Dr. Kiltz was very positive, nice and reassuring when he saw I was nervous. Great bedside manner! My husband liked him a lot, too. He is honest and talked to us like human beings.
The clinical staff [CNY Fertility] is very caring, informed and always available even long distance on the 24hr phone line which was great since I was a travel patient.... I used the portal a few times, but didn’t have good luck with getting wuestions answered that way. Nursing phone line was the way to go. The nurses were very nice in person, too.... It takes a while to get a phone consult with the dr.s because they are one of the least expensive clinics in the country, but once you do, things start moving quickly.
How was your experience with Robert Kiltz at CNY Fertility Center?
I felt that Dr. Kiltz listened to me and came up with a plan of care based on my individual needs. After our first cycle was less than we hoped for, he made adjustments to the protocol for the next cycle which we have yet to do. Our phone consult was good, but he talked about the keto diet a little too long. I would have preferred talking a bit longer about our medical history and read his documents about diet later (which he emailed right away). At the retrieval appointment, Dr. Kiltz was very positive, nice and reassuring when he saw I was nervous. Great bedside manner! My husband liked him a lot, too. He is honest and talked to us like human beings.
What's one piece of advice would you give a prospective patient of Robert Kiltz at CNY Fertility Center?
Make sure to ask any questions you have about the plan and take notes about what he says so you can make sure his info got through to all the nursing staff. They have many patients and it helps to know what the doctor suggests to make sure it aligns with nurses orders. As a travel patient, you’ll really only talk to Dr. Kiltz for consult, retrieval/transfer and follow up phone call. The rest of the time it’s with the clinical staff. Dr. Kiltz does give out his cell #, though and patients do call if needed.
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Center?
The clinical staff is very caring, informed and always available even long distance on the 24hr phone line which was great since I was a travel patient. Dr. Kiltz really cares and made me feel like I wasn’t just a number. He thinks about each patient as an individual even though he has MANY patients.
Describe your experience with the nursing staff at CNY Fertility Center.
The nurses are always available to talk with over the phone. I think they have a few staffing the phones, so they were never rushed or didn’t answer. They were prompt about getting orders out to me or calling back with answers. They were also really caring and helped me understand the process better and made me feel at ease. I used the portal a few times, but didn’t have good luck with getting wuestions answered that way. Nursing phone line was the way to go. The nurses were very nice in person, too.
Describe your experience with CNY Fertility Center.
It takes a while to get a phone consult with the dr.s because they are one of the least expensive clinics in the country, but once you do, things start moving quickly. They send your meds protocol to integrity pharm and get really good deals with them because of the volume they do. I wish they had some kind of checklist for new patients because I was a bit lost about what to do after the consult. I just had to call and talk with nursing staff several times to get it all figured out. Also, their CNY Facebook support group was extremely helpful! The clinic is pretty well organized for how many patients they seem to have, but I think the patient needs to know what they should be doing, or ask a ton of questions if you’re new to IVF because you don’t get a nurse that walks you through it. Also, documents on the portal were hard for me to find. Some stuff I didn’t even see until way later. If you’re a first timer, use the FB group to ask questions and search postings for answers. That really helped me.
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Center.
$4200 for retrieval and one FET. Each additional FET during the 12 mos after retrieval are $250. Meds wound up being about $1600 (225 gonal f and 75 menopur 1x day for 10 days). With travel (for retrieval and a second trip for FET), total cost for us will be just under $10k.
Describe Robert Kiltz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
We haven’t transferred yet, so I’m not sure what he’ll suggest.
What specific things went wrong at CNY Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at CNY Fertility Center.
After our first retrieval, Dr. Kiltz changed our protocol, but it wasn’t in my portal records. I had to remind the nurse that the Dr. wanted to decrease dosage for the 2nd retrieval and then she saw the Dr. notes.
10
Doctor
Robert Kiltz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
10
10
Age 32 - 33
1 IVF
European
Income $0 - $49K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
In both person and follow up over the phone he [Dr. Ditkoff] takes the time to answer questions and to make sure you are personally doing ok with the whole process... He was very personable. He took the time to speak to me and not st me and he didn’t make me feel like I was just another number. He genuinely cares about his patients and what they are going through. When I expressed concern during my treatments, he made sure that they were addressed and if something needed to be changed or there was something he could do to make treatment easier he helped.
They [CNY Fertility] need more staff. While the staff is amazing in helping with everything, it sometimes takes a little bit to get an answer due to what seems like short staff issues. They will however always answer you even if it takes longer than expected. They genuinely care about your treatment and try their hardest to get things done in a timely manner.... they schedule your appointment time and you are always taken back within 5 min of your appointment time
How was your experience with Edward Ditkoff at CNY Fertility Center?
He was very personable. He took the time to speak to me and not st me and he didn’t make me feel like I was just another number. He genuinely cares about his patients and what they are going through. When I expressed concern during my treatments, he made sure that they were addressed and if something needed to be changed or there was something he could do to make treatment easier he helped.
What's one piece of advice would you give a prospective patient of Edward Ditkoff at CNY Fertility Center?
Make sure that if you have questions to have them ready to ask him. If you don’t ask a question they will assume you are ok. Express all concerns because he is very good at explaining everything.
During treatment, were you treated like a number or a human with Edward Ditkoff at CNY Fertility Center?
In both person and follow up over the phone he takes the time to answer questions and to make sure you are personally doing ok with the whole process
Describe your experience with the nursing staff at CNY Fertility Center.
They are very caring and just like the doctors If you have any concerns or questions about a protocol they will take the time to answer those questions or seek out the answer for you.
Describe your experience with CNY Fertility Center.
They need more staff. While the staff is amazing in helping with everything, it sometimes takes a little bit to get an answer due to what seems like short staff issues. They will however always answer you even if it takes longer than expected. They genuinely care about your treatment and try their hardest to get things done in a timely manner.
Describe your experience with your monitoring appointments at CNY Fertility Center.
Very well done, they schedule your appointment time and you are always taken back within 5 min of your appointment time
Describe the costs associated with your care under Edward Ditkoff at CNY Fertility Center.
The IVF cost $3,900, and the monitoring cost $800 on top of that.
Describe Edward Ditkoff's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
They ultimately give you the option of how many embryos you want to transfer but they suggest one.
10
Doctor
Edward Ditkoff
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Latham
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
9
9
Age 28 - 29
3 IUI
1 IVF
European
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Kiltz has LOTS of patients. I think he does the absolute very best that he can for being one person.... Dr. Kiltz, in my personal opinion, is a walking saint. He is doing what hundreds, if not thousands, of fertility doctors are doing in the US for a FRACTION of the cost.... I also appreciate that Dr. K takes a very holistic approach, taking into consideration diet (K's Keto!) and other factors. He is on the cutting edge of treatment modalities, whereas many doctors continue the same ol' treatments with their patients and do not consider current research.
The nurses are the heart and soul of CNY. They are what keep that place running. I work mostly with the travel team and the nurses are helpful and responsive.... Strengths - I have heard the facility is spa-like (I have not seen it in person, only pictures and have heard other patients talk about it), in-house financing available Weaknesses - They take on LOTS of patients and you can get lost in the shuffle if you don't speak up.
How was your experience with Robert Kiltz at CNY Fertility Center?
Dr. Kiltz, in my personal opinion, is a walking saint. He is doing what hundreds, if not thousands, of fertility doctors are doing in the US for a FRACTION of the cost. He simply just does not see the necessity of charging $10,000+ for a cycle of IVF. I became a patient of CNYF after paying over $15,000 for a single IVF cycle where CNYF charges only $4,500. The financial aspect of infertility has been such a tremendous barrier and he has been able to alleviate some of that for so many people. I also appreciate that Dr. K takes a very holistic approach, taking into consideration diet (K's Keto!) and other factors. He is on the cutting edge of treatment modalities, whereas many doctors continue the same ol' treatments with their patients and do not consider current research.
What's one piece of advice would you give a prospective patient of Robert Kiltz at CNY Fertility Center?
Do your research and don't be afraid to advocate for yourself and reach out. CNYF has LOTS of patients and sometimes your e-mails, voicemails, messages, etc. can get lost in the shuffle. Speak up and join the many social media groups that are available. There are many patients who are willing to offer support and answer questions as well.
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Center?
Dr. Kiltz has LOTS of patients. I think he does the absolute very best that he can for being one person.
Describe the protocols Robert Kiltz used in your cycles at CNY Fertility Center and their degree of success.
Dr. K will recommend that everyone follow the Kiltz's Keto diet - regardless of your stage of treatment. It consists of only eating butter, eggs, bacon, and beef. Yes, that's it. He also recommends a variety of supplements - prenatal, CoQ10, Omega-3s, OPCs, Ovasitol, and CBD oil. He believes that many of the problems related to infertility are caused by inflammation in the body. He often utilizes "autoimmune protocol" which can vary, but typically includes prednisone or other medications that treat autoimmune disease.
Describe your experience with the nursing staff at CNY Fertility Center.
The nurses are the heart and soul of CNY. They are what keep that place running. I work mostly with the travel team and the nurses are helpful and responsive.
Describe your experience with CNY Fertility Center.
Strengths - I have heard the facility is spa-like (I have not seen it in person, only pictures and have heard other patients talk about it), in-house financing available Weaknesses - They take on LOTS of patients and you can get lost in the shuffle if you don't speak up.
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Center.
$200 Administration fee for shipping frozen embryos to CNYF $330 Cryopreservation Tank Rental $1,900 for FET $150 monitoring fee
Describe Robert Kiltz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
It is my understanding that Dr. K is pretty strict in terms of the number of embryos he allows patients to transfer. I believe he only allows two to be transferred if you have a history of failed transfers or due to your age.
9
Doctor
Robert Kiltz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
9
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2019, Unsuccessful
8
9
Age 32 - 36
7 IUI
1 IVF
Donor Sperm
Endometriosis
Male Factor
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
It’s hard to get one to one attention with Dr Kiltz himself. I mostly talked to RNs... After finding out at my husband is infertile, we decided to try IUI with donated sperm. I have tried 7 IUIs. The first was natural, and the others I used prespcriptions.... Dr. Kiltz suggested exploratory surgery to see if I had endometriosis. During the surgery he did remove some endometriosis and diagnosed me with chronic inflammation. He told me to try the Keto Diet and go on LDN.
This clinic [CNY Fertility] has a lot of things to offer including fertility treatments, yoga, massage, acupuncture, etc. The environment is very relaxing and welcoming. I like the Rochester office the best so far because it is very homey and everyone is very nice.... The nursing staff is great. Very informative, helpful and really put you at ease.... It’s hard to get one to one attention with Dr Kiltz himself. I mostly talked to RNs
How was your experience with Robert Kiltz at CNY Fertility Center?
Dr Kiltz is very knowledgeable and a good communicator. He is also very personable. I have only met with him a couple of times. Last time we spoke was on the phone. Dr Kiltz also did my IVF cycles and my exploratory surgery. He made me feel very comfortable each time he performed a procedure.
What's one piece of advice would you give a prospective patient of Robert Kiltz at CNY Fertility Center?
Ask as many questions as possible and don’t be afraid to get aggressive with your treatment.
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Center?
It’s hard to get one to one attention with Dr Kiltz himself. I mostly talked to RNs
Describe the protocols Robert Kiltz used in your cycles at CNY Fertility Center and their degree of success.
After finding out at my husband is infertile, we decided to try IUI with donated sperm. I have tried 7 IUIs. The first was natural, and the others I used prespcriptions. Some to help me produce more eggs. I have been on prednisone, low dose naltrexone, endometrin, novarel, low dose aspirin, CoEnzyme Q10, Synthroid, Distinex, Levothyoxine, Estrace, Neupogen, Prograf, Lovenox, progesterone in oil, etc. Most of the transfers had a chemical pregnancy that only lasted a few weeks. Dr. Kiltz suggested exploratory surgery to see if I had endometriosis. During the surgery he did remove some endometriosis and diagnosed me with chronic inflammation. He told me to try the Keto Diet and go on LDN.The Keto diet turned out not to be compatible with my body, so I tried Paleo instead. I then tried IVF... they were only able to get 5 eggs, and only 2 were successfully inseminated. We transferred one egg at a time. Both resulted in a low chemical pregnancy that only lasted about 2 weeks. My tubes are fine, but Dr. Kiltz said there’s no way of knowing for sure if its the environment or egg quality. This last egg transfer Dr. Kiltz had me try Neupogen which is not covered by insurance and is quite pricy. I guess there had been good results with it for people with PCOS especially. I also have a low hormone level concerning egg production. Now that I don’t have any frozen eggs left, I would like to meet with Dr. Kiltz again, this time in person instead of over the phone and see what he suggests next. We have already spent quite a bit of money and are not feeling very positive.
Describe your experience with the nursing staff at CNY Fertility Center.
The nursing staff is great. Very informative, helpful and really put you at ease.
Describe your experience with CNY Fertility Center.
This clinic has a lot of things to offer including fertility treatments, yoga, massage, acupuncture, etc. The environment is very relaxing and welcoming. I like the Rochester office the best so far because it is very homey and everyone is very nice.
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Center.
IUI and doctors visits were covered under insurance, and some mediations were covered, such as prednisone. But everything else was out of pocket.
Describe Robert Kiltz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
I would rather transfer only one egg at a time just in case the cycle does not work out. That way I only lose one egg instead of multiple.
8
Doctor
Robert Kiltz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
CNY Fertility Center
Rochester
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
10
10
Age 33 - 35
6 IUI
1 IVF
3 Egg Freezing
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Consultant
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Grossman although very dry, he is warm, light hearted but also unbelievably caring. He explains everything very clearly and in plain terms without sugar coating things but in a manner that is not harsh or cold. You can genuinely feel that he wants you to succeed and is just as heartbroken as you are if things do not go as planned.... My protocol with Dr. Grossman was very different from my previous clinic including the use of Prednisone to reduce inflammation, Prograf, Lovenox, Endometrin, Estrace, LDN and Intralipids the week before transfer, the day before transfer and weekly once I got a positive beta until 12 weeks
At CNY you only see your doctor for the big procedures... You are not assigned a nurse off the bat but once you click with someone you can request to see them for all visits.... There are times when you will be on hold for a long time to speak with a nurse with questions during normal business hours. The on call nurses call back very quickly after hours and my experience with them has always been fantastic. I recommend joining their support group on FB as well as their regular FB page to learn about other patients
How was your experience with Michael Grossman at CNY Fertility Center?
At CNY you only see your doctor for the big procedures but he is always very responsive and thorough to email questions throughout the process and will always come in to the room if available while in for regular monitoring appointments. My confidence level when working with Dr. Grossman went up so much from my previous experience. I felt much more educated throghout the process by him and much more at ease.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
He believes in evidence based medicine so some of the diet recommendations, or other changes that can be made that have loose correlations he will more or less tell you it can’t hurt, but may not recommend directly. You do have to be your own advocate but he is always supportive and will have in depth discussions about alternative treatments or add ons.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr. Grossman although very dry, he is warm, light hearted but also unbelievably caring. He explains everything very clearly and in plain terms without sugar coating things but in a manner that is not harsh or cold. You can genuinely feel that he wants you to succeed and is just as heartbroken as you are if things do not go as planned.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
My protocol with Dr. Grossman was very different from my previous clinic including the use of Prednisone to reduce inflammation, Prograf, Lovenox, Endometrin, Estrace, LDN and Intralipids the week before transfer, the day before transfer and weekly once I got a positive beta until 12 weeks (but we only made it to 10). I feel that the lipids was a big help with the success of this cycle and the higher dosage of Endometrin from the beginning. There are other meds that I know I didn’t list but it’s a lot!!
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Rebecca Eskin)
You are not assigned a nurse off the bat but once you click with someone you can request to see them for all visits. There were a few times I had to see other nurses, but there was only ever one nurse that I felt was in a rush but she was still very nice and thorough. I can’t say enough good things about Rebecca. Her compassion, her sense of humor, her attitude helped me so much through out the process. She is extremely knowledgeable and very clear about all options but also if she doesn’t know she will find out and while you are there. She takes her time and you never feel rushed. When I was in for my 10 week scan and she had to tell me there was no heartbeat she was my rock as my husband wasn’t there for that appointment. She called and texted with my husband and I over the next few days and helped us with the decision to have a D&C and continued to follow up until the procedure and after. She is amazing my husband and I LOVE her!!!
Describe your experience with CNY Fertility Center.
There are times when you will be on hold for a long time to speak with a nurse with questions during normal business hours. The on call nurses call back very quickly after hours and my experience with them has always been fantastic. I recommend joining their support group on FB as well as their regular FB page to learn about other patients, their protocols, etc so that you can ask your nurses and doctor about additional treatment options etc. Make sure you download the patient portal app on your phone as that is generally the easiest way to communicate with the office and upload needed documents etc.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
Including the 3 rounds of shared cycle Donor Egg retrieval/fertilization’s and 2 FET we have paid around $30k excluding medications for my FET.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
Dr. Grossman has been pretty strong on recommending eSET because we did PGS testing with our donor egg embryos. We never asked to transfer more as the risk of twins is a little worrisome for myself and my husband financially.
10
Doctor
Michael Grossman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Latham
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
10
10
Age 38 - 39
2 IUI
1 IVF
Donor Sperm
Black or African-American
Income $50K - $99K
2nd of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
I think Dr. Kiltz was very gentle, compassionate with excellent bedside manners. He prayed with us after the transfer. He made us feel very comfortable during this time. He is very high energy but comforting. He answered all questions/concerns we presented.... Originally we wanted to transfer 2 embryos, Dr. Kiltz suggested only transferring 1 embryos. Since it was our first embryo transfer we took Dr. Kiltz' advise and only transferred 1 embryo.
It [CNY Fertility] is a large clinic with clients from all over the world. I had to do a lot of advocating for myself to ensure things got done....Some of the nurses were compassionate and caring and some of the nurses were not.... Weakness is there is a wait to get appointments due to high volume. Strengths are the facility is beautiful and it is a very relaxing atmosphere. It is a calming and peaceful environment in the clinic.... We are travel patients, so we did monitoring in our state.
How was your experience with Robert Kiltz at CNY Fertility Center?
I think Dr. Kiltz was very gentle, compassionate with excellent bedside manners. He prayed with us after the transfer. He made us feel very comfortable during this time. He is very high energy but comforting. He answered all questions/concerns we presented.
What's one piece of advice would you give a prospective patient of Robert Kiltz at CNY Fertility Center?
Be ready to do your own advocating during your treatment as a travel patient.
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Center?
It is a large clinic with clients from all over the world. I had to do a lot of advocating for myself to ensure things got done.
Describe the protocols Robert Kiltz used in your cycles at CNY Fertility Center and their degree of success.
Progesterone vaginal suppositories 100mg in morning and 200mg nightly, estrace 2mg po BID, synthroid 25mcg po qAM, prednisone 5mg po BID, prograf 0.5mg po BID, Zithromax 500mg po X 1day then 250mg po X 4 days, cetrotide 0.25mg , low dose naltrexone 3mg po nightly, progesterone in oil 100mg IM nightly, gonal F 300IU subcutaneous nightly, HCG-LH 10IU subcutaneous nightly, prenatal vitamin 1 tablet po qAM
Describe your experience with the nursing staff at CNY Fertility Center.
Some of the nurses were compassionate and caring and some of the nurses were not.
Describe your experience with CNY Fertility Center.
Weakness is there is a wait to get appointments due to high volume. Strengths are the facility is beautiful and it is a very relaxing atmosphere. It is a calming and peaceful environment in the clinic.
Describe your experience with your monitoring appointments at CNY Fertility Center.
We are travel patients, so we did monitoring in our state.
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Center.
$3,000 meds $3,900 egg retrieval $250 frozen embryo transfer $1,300 hotel $2,200 flights
Describe Robert Kiltz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
Originally we wanted to transfer 2 embryos, Dr. Kiltz suggested only transferring 1 embryos. Since it was our first embryo transfer we took Dr. Kiltz' advise and only transferred 1 embryo.
10
Doctor
Robert Kiltz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
10
10
Age 32 - 33
1 IVF
PCOS
Native American
Income $0 - $49K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Kiltz is the owner and primary doctor at CNY. My retrieval and transfer was performed by another doctor in his practice. I had huge issues with that doctors. I didnt feel human and actually felt like I had to fight to get a fresh transfer that I was medically in line to do. ... Discussed my medical issues and together we decided that k was in fact a good candidate for a fresh transfer. The other doctor was the only doctor available to do the transfer. I eventually got a negative pregnancy test from that transfer. But I feel that Dr. Kiltz cared about my feeling and discussed the medical stand point with me. I feel that he truly cares about his patients and I would recommend him to anyone.
Cny is very busy. You have to proactive about your healthcare. But the nursing and travel team is easy to work with. They will fix their errors without making you feel subpar. They also keep the communication lines very fluid. If you dont understand something they are very easy to contact and get answers.. ... Justine throughly explained how to give myself injections and told me where to find videos and made her self available for any questions.
How was your experience with Robert Kiltz at CNY Fertility Center?
Dr. Kiltz is the owner and primary doctor at CNY. My retrieval and transfer was performed by another doctor in his practice. I had huge issues with that doctors. I didnt feel human and actually felt like I had to fight to get a fresh transfer that I was medically in line to do. I was given Dr. Kiltz's cell phone number and I texted him and he called me back promptly. Discussed my medical issues and together we decided that k was in fact a good candidate for a fresh transfer. The other doctor was the only doctor available to do the transfer. I eventually got a negative pregnancy test from that transfer. But I feel that Dr. Kiltz cared about my feeling and discussed the medical stand point with me. I feel that he truly cares about his patients and I would recommend him to anyone.
What's one piece of advice would you give a prospective patient of Robert Kiltz at CNY Fertility Center?
Make sure you get to see him and not the other doctors at the Albany office.
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Center?
Dr. Kiltz makes his self personally available to his patients.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Justine Taylor)
Justine throughly explained how to give myself injections and told me where to find videos and made her self available for any questions.
Describe your experience with CNY Fertility Center.
Cny is very busy. You have to proactive about your healthcare. But the nursing and travel team is easy to work with. They will fix their errors without making you feel subpar. They also keep the communication lines very fluid. If you dont understand something they are very easy to contact and get answers..
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Center.
3900 for a complete ivf package
What specific things went wrong at CNY Fertility Center?
  • Lost paperwork
  • Failed to call with results
Describe the specific things that went wrong at CNY Fertility Center.
I failed to get results upload to the portal from my first set of CNY ordered blood tests.
10
Doctor
Robert Kiltz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Monroe
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
10
10
Age 29 - 30
Other
European
Ashkenazi Jewish
Black or African-American
Native American
Income $50K - $99K
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
When she [Dr. Verdiales] and I first met she had read all of my documents. She was very happy for me to be there and very positive. She was extremely encouraging to a nearly overwhelming amount of encouragement when combined with other members of the team....She suggested a plethora of supplements from her shop which is attached. I’d been trying for 5 years and got pregnant on the first month using them. She also suggested platelet rich plasma before transfers to help reduce the risk of miscarriage.
[Dr. Verdiales] and all of the staff seem genuinely happy to be doing their job and to be helping people get affordable IVF at CNY in NY... Strengths: affordable, zen, cares about you making choices together not for you, natural minded IVF options, positive thinking, very nice facility Weaknesses: almost overwhelmingly positive at times, brand new clinic still working out the kinks because it is a travel clinic
How was your experience with Maribelle Verdiales at CNY Fertility Center?
When she and I first met she had read all of my documents. She was very happy for me to be there and very positive. She was extremely encouraging to a nearly overwhelming amount of encouragement when combined with other members of the team. When I got pregnant she seemed just as elated as I was. When I had a miscarriage she was sorry but still extremely positive and forward thinking. Even though I found that somewhat annoying at the time I found in the long run that attitude helped me overcome the loss faster had others been dwelling on it as much as I was I wouldn’t be moving forward again.
What's one piece of advice would you give a prospective patient of Maribelle Verdiales at CNY Fertility Center?
Know what you want when you come in. Don’t come in expecting her to tell you what to do because she wants to work WITH you.
During treatment, were you treated like a number or a human with Maribelle Verdiales at CNY Fertility Center?
She has an excellent bedside manner. She and all of the staff seem genuinely happy to be doing their job and to be helping people get affordable IVF at CNY in NY (you have to travel to go there, they do monitoring and what not in Atl office).
Describe the protocols Maribelle Verdiales used in your cycles at CNY Fertility Center and their degree of success.
She and Dr Kiltz work together. She suggested a plethora of supplements from her shop which is attached. I’d been trying for 5 years and got pregnant on the first month using them. She also suggested platelet rich plasma before transfers to help reduce the risk of miscarriage.
Describe your experience with the nursing staff at CNY Fertility Center.
Also exceptionally positive. They keep the place spotless and not just spotless but zen. Many of them shared their own personal stories and were just very kind. I was very happy with them.
Describe your experience with CNY Fertility Center.
Strengths: affordable, zen, cares about you making choices together not for you, natural minded IVF options, positive thinking, very nice facility Weaknesses: almost overwhelmingly positive at times, brand new clinic still working out the kinks because it is a travel clinic Overall I’ve found it to be an easy experience. When I arrived I already had a diagnosis and knew exactly what I was coming for and it’s been a breeze they couldn’t have made it easier.
Describe the costs associated with your care under Maribelle Verdiales at CNY Fertility Center.
I can’t remember the cost for my other appointments and ultrasounds but my IVF was $4700 for monitoring, retrieval, icsi, fresh transfer and freezing the rest plus first year of storage and they do in house financing
Describe Maribelle Verdiales's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
They are pro single transfer but if you’ve had losses or are over 35 they will work with you to consider how many are right for you.
10
Doctor
Maribelle Verdiales
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Monroe
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
8
10
Age 31 - 32
1 IVF
Endometriosis
European
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Successful
my treatment was mostly managed by the amazing NP in Buffalo, Kris Ziegler. Dr. Kiltz was available to me to ask any additional questions I had during my cycle, and performed my frozen transfer. ... my "only" issue was stage IV endometriosis. I had excision surgery ... Based on my age, and number of embryos, my doctor strongly recommended a single embryo transfer. I did not want to risk a high-risk pregnancy, so I knew a single transfer was the right decision for m...
The nursing staff at CNY Buffalo is great. ... I never left an appointment without a clear idea of what I needed to do until the next appointment. ... There were a few times when appointments were running late especially after holidays ... It is a little inconvenient to travel to Syracuse for egg retrieval and transfer, but the care I received in the Buffalo office more than made up for that. ... The staff remembered me, and knew my story at each monitoring appointment.
How was your experience with Robert Kiltz at CNY Fertility Center?
I was a patient at the Buffalo office which meant my treatment was mostly managed by the amazing NP in Buffalo, Kris Ziegler. Dr. Kiltz was available to me to ask any additional questions I had during my cycle, and performed my frozen transfer.
What's one piece of advice would you give a prospective patient of Robert Kiltz at CNY Fertility Center?
Ask questions!
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Center?
The staff at CNY's Buffalo office is fantastic. After my first visit, I was warmly greeted at each appointment by the receptionist without having to give my name. The staff remembered me, and knew my story at each monitoring appointment.
Describe the protocols Robert Kiltz used in your cycles at CNY Fertility Center and their degree of success.
My blood tests indicated that my ovarian reserve was normal, and my "only" issue was stage IV endometriosis. I had excision surgery, and wanted to get pregnant as quickly as I could. IVF was that for me. I stimmed for 9 days using 300 units of gonal-F, and used cetrotide to prevent ovulation. I was on a few anti-inflammatory drugs as well (prednisone and LDN). I triggered with lupron due to my elevated estrogen at the time of trigger to prevent OHSS.
Describe your experience with the nursing staff at CNY Fertility Center.
The nursing staff at CNY Buffalo is great. Bobbi did my blood draws and injection training and most appointments, and was very kind. I never left an appointment without a clear idea of what I needed to do until the next appointment.
Describe your experience with CNY Fertility Center.
The CNY Buffalo office is fantastic. Every person there will treat you with compassion. There were a few times when appointments were running late especially after holidays, but since I expected them to be extra busy after being closed for a day, I didn't really mind. It is a little inconvenient to travel to Syracuse for egg retrieval and transfer, but the care I received in the Buffalo office more than made up for that.
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Center.
I was fortunate to have my monitoring appointments and testing covered by insurance. In addition to those appointments, I paid for IVF/ICSI/Embryo Freezing ($3900), FET ($250), and acupuncture at transfer ($70). In total I paid about $200 in copays over the course of my treatment. My meds were generally not covered by insurance, and I paid $2400 at Integrity pharmacy for my retrieval meds.
Describe Robert Kiltz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
Based on my age, and number of embryos, my doctor strongly recommended a single embryo transfer. I did not want to risk a high-risk pregnancy, so I knew a single transfer was the right decision for me.
8
Doctor
Robert Kiltz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
CNY Fertility Center
Hamburg (closed)
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
10
10
Age 33
2 IUI
Donor Sperm
Anovulation
PCOS
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Kiltz is very upbeat and positive. He makes you feel as though you matter and he gives you 100% of his attention. He is very thorough. ... He has no age limit or BMI and does not turn anyone down. He believes everyone deserves the chance to become a parent. ... Dr kiltz gets very excited about the fertility field and sometimes he talks fast. Also do your research because he will use big terms that you may not be familiar with
My consult was over the phone as I live in florida. ... I have only spoke to them over the phone or on the online portal. They have all been helpful and are available at convenient times of day (including after hours and over the weekend) ... $4050 for 1 round of IVF. I paid in full however they do offer financing options. Medications and monitoring sonograms out of state were not included (medication cost was $3434 for 1 round of IVF including egg retrieval and storage for 1 year
How was your experience with Robert Kiltz at CNY Fertility Center?
Dr Kiltz is very upbeat and positive. He makes you feel as though you matter and he gives you 100% of his attention. He is very thorough. I look at him as being a "fertility God". All of my friends and family that have seen him have had successful pregnancies. I have only had a consult but I have been following his chats on Facebook for a couple of years now. I will be undergoing egg retrieval at my next cycle.
What's one piece of advice would you give a prospective patient of Robert Kiltz at CNY Fertility Center?
Be prepared with your questions. Dr kiltz gets very excited about the fertility field and sometimes he talks fast. Also do your research because he will use big terms that you may not be familiar with
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Center?
Dr Kiltz does live weekly chats where he takes questions from the audience and educates on possible causes and treatments. He gives out his personal cell phone number and is always available to help everyone in need of services. He has no age limit or BMI and does not turn anyone down. He believes everyone deserves the chance to become a parent. Other fertility clinics pick and choose which patients they are going to treat to ensure that their success rates will grow. Dr Kiltz allows equal opportunity to everyone.
Describe the protocols Robert Kiltz used in your cycles at CNY Fertility Center and their degree of success.
I was ordered to have all of my bloodwork along with an HSG test prior to beginning my cycle. HSG test will show if there are any blockages within the fallopian tubes or if you have an irregular shaped uterus. All of my medications were ordered after my consult and were delivered within a couple of days. I am awaiting my menses at which time I will have a baseline sonogram. If all goes well I will then start my medications and begin monitoring sonograms. These sonograms will allow the dr to see how I am responding and adjust my dosages accordingly. Once my follicles reach a certain size I will fly to NY to see Dr kiltz for my egg retrieval. My viable eggs will then be fertilized. Within 3-5 days he will transfer 1 embryo into my uterus and the rest will be cryogenically frozen for later use.
Describe your experience with the nursing staff at CNY Fertility Center.
I have only spoke to them over the phone or on the online portal. They have all been helpful and are available at convenient times of day (including after hours and over the weekend)
Describe your experience with CNY Fertility Center.
My consult was over the phone as I live in florida. However I've heard it is very spa like. Not like a medical facility. Very warm and welcoming. Huge. State of the art technology and utilizes eastern techniques for relaxation and blood flow such as acupuncture and massage
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Center.
$4050 for 1 round of IVF. I paid in full however they do offer financing options. Medications and monitoring sonograms out of state were not included (medication cost was $3434 for 1 round of IVF including egg retrieval and storage for 1 year
10
Doctor
Robert Kiltz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources