CNY Fertility Center

6 doctors work here

Rated 8.7
Strongly recommend: 72%Neutral: 17%Don't recommend: 11%8.7
72% strongly recommend
786 reviews
Operations
8.8
8.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.8
8.8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.5
8.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.7
8.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.4
7.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
9,536
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 6 offices

Buffalo
835 Hopkins Rd
Buffalo, NY 14221
844.315.2229
Hamburg (closed)
5451 Southwestern Blvd
Hamburg, NY 14075
800.539.9870
Latham
38A Old Sparrowbush Road
Latham, NY 12110
518.690.0700
Monroe
924 West Spring Street
Monroe, GA 30655
844.315.2229
Rochester
2244 East Avenue
Rochester, NY 14610‎
(585) 244-1280
Syracuse
195 Intrepid Lane
Syracuse, NY 13205
315.469.8700
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606 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2022, Unsuccessful
8
10
Age 43
IVF
Donor Eggs
Unexplained
European
Income $100K - $199K
Sales Representative
3rd of 3 Docs
Neutral
Strongly Recommends
Unsuccessful
I didn’t have tons of interaction w him [Dr. Michael Grossman] other than the FET, but he was a kind, efficient doctor and professional. I had a different protocol this time around, which felt encouraging to me to try something different as we hadn’t had much success at this point...Just be willing to ask questions and go after the information that you need. CNY is a busy place, so you need to make sure you’re clear on everything.
The staff at CNY are very friendly. You do have to ask for help if you want it - they don’t hand hold unless you request it...Super affordable compared to other places, and great financing options. Their pricing is the only reason I am able to move forward. ...Just be willing to ask questions and go after the information that you need. CNY is a busy place, so you need to make sure you’re clear on everything...Also pay attention to the protocols so nothing gets missed. I had drugs ordered that I wasn’t given instructions for, which was an oversight.
How was your experience with Michael Grossman at CNY Fertility Center?
I didn’t have tons of interaction w him other than the FET, but he was a kind, efficient doctor and professional. I had a different protocol this time around, which felt encouraging to me to try something different as we hadn’t had much success at this point.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Just be willing to ask questions and go after the information that you need. CNY is a busy place, so you need to make sure you’re clear on everything.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
The staff at CNY are very friendly. You do have to ask for help if you want it - they don’t hand hold unless you request it.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
I am on an immune system protocol for previous miscarriage and some Other supportive measures, which included steroids, intralipids, and HCG boosters. I don’t recommend the boosters as it makes results confusing. I’d prefer to try the HCG wash instead.
Describe your experience with the nursing staff at CNY Fertility Center.
There were a few things that got dropped - I wasn’t notified that the HCG wash and intralipids needed to be done the day prior to transfer. Other than that, they were responsive and helpful.
Describe your experience with CNY Fertility Center.
This is a high volume center, so be sure you ask lots of questions and advocate for yourself so you get what you need. Also pay attention to the protocols so nothing gets missed. I had drugs ordered that I wasn’t given instructions for, which was an oversight.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
Super affordable compared to other places, and great financing options. Their pricing is the only reason I am able to move forward.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
We didn’t do genetic testing, so my preference moving forward is 2 embryos for an FET.
What specific things went wrong at CNY Fertility Center?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at CNY Fertility Center.
Nothing major, but I had meds ordered that were supposed to be administered the day before. The problem is I flew in for treatment and it was impossible to change things around last minute to do so. However, we found a workaround, so it worked out in the end.
8
Doctor
Michael Grossman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Latham
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
10
10
Age 33 - 34
IUI
3 IVF
Diminished Ovarian Reserve
Endometriosis
Tubal Blockage
Immunological
Latinx
Income $50K - $99K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Kiltz] is open to self avocation of the patient and practices what he preaches. You can also tell that he really loves what he does and helping his patients to make families is his passion...Dr. Kiltz counseled us on diet which I believe was the game changer for us. He definitely preached the BEBBI diet (Carnivore diet) and I am now a full believer in it....
I absolutely love [CNY Fertility Center] and every staff member there. I have been treated at three of CNY's locations (Atlanta, Colorado and Syracuse)...The nursing staff has been wonderful. I really appreciate their 24 hr nursing line and always getting back to me. The only downside is that everyone has their own way of handling protocols and I sometimes get confused when I get different instructions from different nurses.
How was your experience with Robert Kiltz at CNY Fertility Center?
I had a consult with Dr. Kiltz after my third failed IVF transfer at the CNY Colorado location. I reached out to him desperate and seeking further help. Dr. Kiltz was very kind and compassionate and showed us that he cared about our situation. Dr. Kiltz counseled us on diet which I believe was the game changer for us. He definitely preached the BEBBI diet (Carnivore diet) and I am now a full believer in it. I followed all of his suggestions and recommendations and within the first 60 days my eczema completely healed, bloating and menstural cramps went away, depression disappeared and my labs came back in the appropriate ranges for the first time in 5 years (Vitamin D, Vitamin B and Neutrophilis) they all ran below normal rages before this. Dr. Kiltz in my opinion, is the perfect example of what a practicing physician should be. He is kind, compassionate, understanding, humble, open to self avocation, and is always open to learning and educating himself. It is easy to see that he absolutely loves what he does.
What's one piece of advice would you give a prospective patient of Robert Kiltz at CNY Fertility Center?
Follow his recommendations.
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Center?
Dr. Kiltz really cares about his patients more than any doctor I have ever treated with. He is the perfect example in my opinion of how a practicing doctor should be. He is open to self avocation of the patient and practices what he preaches. You can also tell that he really loves what he does and helping his patients to make families is his passion. I have treated at three CNY facilities in the past two years and have been treated very well by Dr. Magarelli, Dr. Fink and NP Jana Cashen as well. I recommend CNY to anyone seeking Reproductive Assistance.
Describe the protocols Robert Kiltz used in your cycles at CNY Fertility Center and their degree of success.
We did a Lupron flare protocol this cycle. Which was milder than the other cycles and known to produce fewer follicles but higher quality eggs. I am currently in the middle of this treatment cycle. My previous cycles with CNY Colorado were much more aggressive and only yielded 6 eggs each time due to my Low AMH. each time yielded 4 beautiful embryos of the 6 eggs.
Describe your experience with the nursing staff at CNY Fertility Center.
The nursing staff has been wonderful. I really appreciate their 24 hr nursing line and always getting back to me. The only downside is that everyone has their own way of handling protocols and I sometimes get confused when I get different instructions from different nurses. Either way I have been taken care of pretty well overall and appreciate the CNY nursing staff.
Describe your experience with CNY Fertility Center.
I absolutely love CNY and every staff member there. I have been treated at three of CNY's locations (Atlanta, Colorado and Syracuse). My husband and I are blessed to be in their care they treat us like human beings and are absolutely caring and compassionate. The best thing we ever did was switch from our local clinic in FL and travel to CNY for treatment. If you are looking for affordable and compassionate treatment then CNY is the place I recommend.
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Center.
CNY is 1/3 of the cost in the nation! The chance of growing our family would not have been possible for us if CNY did not exist.
Describe Robert Kiltz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
A single embryo transfer is recommended because it gives the embryo the best chance of survival. They do however allow two embryo transfer in certain circumstances.
10
Doctor
Robert Kiltz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Unknown Success
10
10
Age 42 - 45
8 IVF
8 Egg Freezing
2 Embryo Freezing
Donor Eggs
Poor Egg Quality
Unexplained
European
Latinx
Other
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Kiltz is] open to transferrin more than 1 embryo but you must have a good reason. One healthy baby at a time is the goal...He will also listen to your grievances. His priority is your success, he wants you to walk out of there with abs y, do they have many options, including affordable donor eggs...[initial protocol] Immune protocol, adding in weekly acupuncture, managing my stress, Keto diet..
[CNY Fertility Center] Strengths: price, options, will work with anti age or BMI, affordable donor egg program, several locations, Weaknesses: they are very busy, you must be proactive, the outside monitoring can get tricky and you must be on top of your files getting transferred each day...The nurses run the show but they know their individual patients well..
How was your experience with Robert Kiltz at CNY Fertility Center?
CNY is a if clinic but Dr. Kiltz takes the time to get to know you. He will also listen to your grievances. His priority is your success, he wants you to walk out of there with abs y, do they have many options, including affordable donor eggs. The list for donor embryos is long but tends to have a higher success rate.
What's one piece of advice would you give a prospective patient of Robert Kiltz at CNY Fertility Center?
He’s intense abs passionate about his opinions, especially on the Keto Diet. Even if you do t agree, at least hear him out at first. He’s done his research and his opinions are well-informed.
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Center?
He gets to know you abs your story, abs he allows you to try with your own eggs first.
Describe the protocols Robert Kiltz used in your cycles at CNY Fertility Center and their degree of success.
Immune protocol, adding in weekly acupuncture, managing my stress, Keto diet
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Kris, Martha)
The nurses run the show but they know their individual patients well.
Describe your experience with CNY Fertility Center.
Strengths: price, options, will work with anti age or BMI, affordable donor egg program, several locations, Weaknesses: they are very busy, you must be proactive, the outside monitoring can get tricky and you must be on top of your files getting transferred each day
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Center.
$3995 per egg retrieval $695 per transfer $9000 for 6 donor eggs $70 per acupuncture visit HSG wash $50 Intralipids $100 PRP uterine Was $300 $150 remote monitoring fee $950 for in-house monitoring fee
Describe Robert Kiltz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
He’s open to transferrin more than 1 embryo but you must have a good reason. One healthy baby at a time is the goal.
What specific things went wrong at CNY Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at CNY Fertility Center.
Just a little contradictory information from time to tome, but calling or emailing your initial nurse can help clarify anything
10
Doctor
Robert Kiltz
Humanity
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
10
10
Age 39
1 Egg Freezing
IVF
Donor Sperm
PCOS
European
Income $100K - $199K
Doctor
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Although I only met Dr. Klitz once, at the embryo transfer, he had such a calming and affirming way about him. He was personable and approachable, honored how special the occasion was, and had just a lovely way about him. Certainly feels that he is attending to more than just the medical aspect of fertility, that he cares about the holistic experience of what it means to conceive life...
All of the nursing staff [at CNY Fertility Center] were top-notch. They all were aware of my chart and details, were compassionate and accessible, and they personalized the experience. I did not feel like a number whatsoever, but someone they were invested in. During my times of anxiety or not knowing if things were going well, they were honest yet reassuring and available to hear me out and answer any concerns or questions I had...
How was your experience with Robert Kiltz at CNY Fertility Center?
Although I only met Dr. Klitz once, at the embryo transfer, he had such a calming and affirming way about him. He was personable and approachable, honored how special the occasion was, and had just a lovely way about him. Certainly feels that he is attending to more than just the medical aspect of fertility, that he cares about the holistic experience of what it means to conceive life.
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Center?
Coming from NYC from earlier in the process, it was a welcome change to be working with CNY. All of the nurses were warm and friendly, they all took the time to answer my questions thoroughly, they all read through my chart before appointments and remembered my name and circumstances. I felt like this was a highly personalized experience. During the actual transfer, Dr. Klitz was warm and personable, and he had a gentle and encouraging way about him where I felt totally taken care of and respected. There were a few gestures he made that felt truly humane.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Catherine Falcon)
All of the nursing staff were top-notch. They all were aware of my chart and details, were compassionate and accessible, and they personalized the experience. I did not feel like a number whatsoever, but someone they were invested in. During my times of anxiety or not knowing if things were going well, they were honest yet reassuring and available to hear me out and answer any concerns or questions I had.
Describe your experience with CNY Fertility Center.
I did all of my monitoring appointments at the Rochester location, which is a lovely and calming space that in pre-COVID times looks like it could have been a spa. Because of COVID there weren't any massage, acupuncture, yoga, or other in-person offerings. I felt comfortable and calmed by the environment. I felt they had good COVID precautions in place. The only weakness of this entire experience is that is it hard to communicate/get a hold of someone on the phone. Again, I don't know how much is COVID-related, but it would have been nice to have a phone number to call and connect with someone without always having to either use the messaging feature on the patient portal and wait a bit for a (non-urgent) response, or leaving a message on billing or another extension and then have to be available when they call back in order to avoid drawn-out phone tag. They WERE accessible if there was an urgent concern through a dedicated on-call nurse's line, so that felt good.
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Center.
I had already frozen my eggs, so for the thaw, embryo creation with donor sperm and transfer was about $3800, receiving the eggs from the other fertility clinic was $150, and my monitoring appointments (some of which were covered by insurance) were in total about $800.
10
Doctor
Robert Kiltz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Unknown Success
9
10
Age 41 - 42
2 IVF
2 Embryo Freezing
Diminished Ovarian Reserve
European
Middle Eastern
Native American
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Very thoughtful and explained things as much as possible. It seemed that he was also very knowledgeable and took his time. I still would like to be able to ask him specific questions in the message center but goes to nurses. Other than that overall satisfied and still hoping for a baby...Took time to explain things for the most part.
The [CNY Fertility Center] clinic overall is great. The price is helpful especially if you have to do multiple retrievals. They will take care of you and do their best. You can tell that most of them enjoy their jobs and really want you to succeed. You still will have to do your homework and figure out which protocol is best for your body.
How was your experience with David Corley at CNY Fertility Center?
Very thoughtful and explained things as much as possible. It seemed that he was also very knowledgeable and took his time. I still would like to be able to ask him specific questions in the message center but goes to nurses. Other than that overall satisfied and still hoping for a baby.
What's one piece of advice would you give a prospective patient of David Corley at CNY Fertility Center?
Still do your research. He is a very good physician but I. The IVF world I feel like there isn’t much hand holding. He will do his best and follow his guidance but listen to your body as well.
During treatment, were you treated like a number or a human with David Corley at CNY Fertility Center?
Took time to explain things for the most part.
Describe your experience with the nursing staff at CNY Fertility Center.
They were very nice and thoughtful . Just not sure how organized and if everyone was on the same page.
Describe your experience with CNY Fertility Center.
The clinic overall is great. The price is helpful especially if you have to do multiple retrievals. They will take care of you and do their best. You can tell that most of them enjoy their jobs and really want you to succeed. You still will have to do your homework and figure out which protocol is best for your body.
Describe your experience with your monitoring appointments at CNY Fertility Center.
Travel patient so doesn’t apply
Describe the costs associated with your care under David Corley at CNY Fertility Center.
Set prices
9
Doctor
David Corley
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
10
Age 44 - 45
2 IUI
Donor Eggs
PCOS
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Chang ordered preliminary testing that included an HSG and SHG, of which he performed at his clinic. As a result of these tests, a large cyst was discovered on my left ovary, which Dr. Chang suggested that I follow up with my primary OBGYN (I am out of state) for treatment options before proceeding with IVF...even though we are choosing to use donor eggs, the cyst could cause future complications with any hormonal treatments used with IVF.
warm and friendly environment, plushy furniture, fireplace and refreshments...the rooms were not soundproof, which made us feel a little self-conscious in talking about our sensitive issues...[CNY Fertility Center] offered same day testing for semen analysis and transvaginal ultrasound...messaging system does not have the "reply" feature as in traditional email, and you are forced to create a new message every time you communicate with a member of their staff, even if it is in response to the same original message.
How was your experience with Eric Chang at CNY Fertility Center?
Dr. Chang was new to the clinic at the time of our initial appointment. Despite this fact, his demeanor and knowledge of the fertility world with his past experience provided us with ease and confidence in his ability to care for our needs. He was very thorough with his explanations of treatment options as well as statistics of possible outcomes, including examples of outcomes he has seen in his practice. Because of the extra care he took to provide us with factual data, we chose to take the next steps in treatment under his care.
What's one piece of advice would you give a prospective patient of Eric Chang at CNY Fertility Center?
He is down to earth and lighthearted. His calming presence will make anyone feel at ease. He will treat your sensitive situation with care and respect.
During treatment, were you treated like a number or a human with Eric Chang at CNY Fertility Center?
From the start, Dr. Chang was pleasant and down to earth. His explanations of statistics with regards to our specific situation were very thorough and helpful in guiding us on making sound, educated decisions about our treatment options.
Describe the protocols Eric Chang used in your cycles at CNY Fertility Center and their degree of success.
We are still early in our treatment and had to pause temporarily due to COVID-19, however Dr. Chang ordered preliminary testing that included an HSG and SHG, of which he performed at his clinic. As a result of these tests, a large cyst was discovered on my left ovary, which Dr. Chang suggested that I follow up with my primary OBGYN (I am out of state) for treatment options before proceeding with IVF. Dr. Chang's rationale was that even though we are choosing to use donor eggs, the cyst could cause future complications with any hormonal treatments used with IVF. I am still awaiting the procedure for cyst removal.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Allyson Santoro, RN)
Our nurse, Ally, has been helpful in describing any processes or procedures that are necessary for our treatment. She has been gracious and kind and always gives us options so that we can make informed decisions. We have had no problems with the nursing staff at the clinic. During my procedures, they have been courteous and thorough in their explanations of what to expect. The nursing staff is available through the patient portal as well as through the clinic if needed immediately. They have always been pleasant to work with.
Describe your experience with CNY Fertility Center.
CNY is a clinic that was referred to us through my OBGYN. It was a "just in case" option should the need arise. After a few months, I heard about the same clinic from a friend who sought treatment resulting in a pregnancy, so my husband and I decided to try them out. The initial call was just to set up the intake, which was offered either over the phone or in person. The phone interview was a longer wait, so we chose to schedule an in-person intake and take a 4 hour trip to the clinic. Upon arrival, we were greeted with a warm and friendly environment, plushy furniture, fireplace and refreshments. One thing that took us by surprise was they asked us politely to remove our shoes and wear either disposable booties or their "complimentary" slippers. The rationale for this was not clear, however we complied out of politeness. Once we were called back for our consultation, the rooms were beautifully decorated with modern barn-style doors and comfy chairs. The downside was that the rooms were not soundproof, which made us feel a little self-conscious in talking about our sensitive issues. When Dr. Chang arrived, he set our mind at ease by asking pinpointed questions about our situation and gave us sound information and statistics, which helped us make an educated decision about treatment. The clinic offered same day testing for semen analysis and transvaginal ultrasound, which was helpful. Once the testing was complete, the nursing staff took over and assisted us in completing the necessary paperwork. The main form of communication once established as a patient is through the patient portal messaging system, which can be good or bad. A good point is that you can be thorough in providing them as much information in your message so that they have all of your concerns in one place. A bad point might be that if you do not have the patience necessary to wait on their response, you may find yourself becoming frustrated with the system. Also, their messaging system does not have the "reply" feature as in traditional email, and you are forced to create a new message every time you communicate with a member of their staff, even if it is in response to the same original message. All in all, this experience has been a positive one. As of right now, COVID-19 has halted our treatment, including that of our egg donor. We are waiting for the restrictions to be lifted for elective surgeries to continue so that we can move forward with our plans for IVF.
Describe the costs associated with your care under Eric Chang at CNY Fertility Center.
Costs were for initial intake and testing procedures. Costs and payment options were thoroughly explained.
Describe Eric Chang's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
No comments on eSET vs. MET. The paperwork explains these options thoroughly and are predetermined with package options.
10
Doctor
Eric Chang
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Hamburg (closed)
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
8
9
Age 34 - 35
2 IUI
2 IVF
Endometriosis
Unexplained
European
Income $50K - $99K
2nd of 3 Docs
Neutral
Strongly Recommends
Successful
[Dr. Grossman is] big on the autoimmune protocol, which was great for me because I have Hashimotos. So they had me on things like low dose naltrexone and prednisone, through our egg retrievals and transfer. They also had me on prograf and lovenox for our frozen embryo transfer, on top of the normal meds...made sure we never had any questions before any procedure. He was nice and straight forward. He was our doctor for our two egg retrievals and one frozen embryo transfer. Procedures were quick but went well.
The advice I’d give all CNY patients is to be your own advocate and join the CNY fb group. Because CNY is a low cost clinic, they don’t hold your hand through every step. The doctors, like Dr Grossman, are available for consults but, for the most part, they just perform the main procedures and leave the rest to the nurses...As a travel patient, we dealt mostly with the nurses on the travel team. They were all wonderful and got back to us quickly. They answered all our questions in a timely manner and were very organized.
How was your experience with Michael Grossman at CNY Fertility Center?
Dr Grossman made sure we never had any questions before any procedure. He was nice and straight forward. He was our doctor for our two egg retrievals and one frozen embryo transfer. Procedures were quick but went well.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
The advice I’d give all CNY patients is to be your own advocate and join the CNY fb group. Because CNY is a low cost clinic, they don’t hold your hand through every step. The doctors, like Dr Grossman, are available for consults but, for the most part, they just perform the main procedures and leave the rest to the nurses.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr Grossman
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
Dr Grossman and CNY are big on the autoimmune protocol, which was great for me because I have Hashimotos. So they had me on things like low dose naltrexone and prednisone, through our egg retrievals and transfer. They also had me on prograf and lovenox for our frozen embryo transfer, on top of the normal meds.
Describe your experience with the nursing staff at CNY Fertility Center.
As a travel patient, we dealt mostly with the nurses on the travel team. They were all wonderful and got back to us quickly. They answered all our questions in a timely manner and were very organized.
Describe your experience with CNY Fertility Center.
We loved our experience with CNY but it’s not for everyone. They don’t hold your hand, so you really have to be your own advocate and do your own research. But their treatment is up to par with the first fertility clinic we saw, which was three times the price of CNY.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
An IVF cycle is $3,900 plus $450 for a frozen transfer, plus monitoring. But we were travel patients and monitored in our home town.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
If you’ve done PGS testing on your embryos then CNY typically will only transfer 1 embryo at a time.
8
Doctor
Michael Grossman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
CNY Fertility Center
Latham
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
9
10
Age 39
2 IVF
2 Embryo Freezing
Donor Eggs
Donor Sperm
Black or African-American
Income $50K - $99K
Nurse or HC Services
5th of 5 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I thought that he [Dr. Michael Grossman] was very good. I only had him so far for my retrieval. I still have yet to have my FET. I was told to make sure that I ask the questions to be answered because he does not volunteer information. So if any one does see him, make sure you ask your questions before you go under anesthesia...I had a really good NP or PA who was able to help me dig deep into the rationale behind all the meds and the other meds that I was taking that I thought had nothing to do with my actually treatment.
I think that this clinic system [CNY Fertility Center] is busy. I expected to be treated well, and I was, but I will always compare my experience to how I was treated in Barbados...The files are open to all the providers and they consult each other on these cases. The protocol was different for me based on the other facilities I had gone to. I had a really good NP or PA who was able to help me dig deep into the rationale behind all the meds and the other meds that I was taking that I thought had nothing to do with my actually treatment. The biggest thing with this clinic (and all the ones I have encountered except Barbados) is communication.
How was your experience with Michael Grossman at CNY Fertility Center?
I thought that he was very good. I only had him so far for my retrieval. I still have yet to have my FET. I was told to make sure that I ask the questions to be answered because he does not volunteer information. So if any one does see him, make sure you ask your questions before you go under anesthesia.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Ask all the questions you feel you need answered. Also make sure to use the portal.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
I think that this clinic system is busy. I expected to be treated well, and I was, but I will always compare my experience to how I was treated in Barbados. Overall I was still happy with the treatment at CNY in Albany/Lantham
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
CNY works as a system overall. The files are open to all the providers and they consult each other on these cases. The protocol was different for me based on the other facilities I had gone to. I had a really good NP or PA who was able to help me dig deep into the rationale behind all the meds and the other meds that I was taking that I thought had nothing to do with my actually treatment. The biggest thing with this clinic (and all the ones I have encountered except Barbados) is communication.
Describe your experience with the nursing staff at CNY Fertility Center.
Overall I was very happy with the staff. The clinic system does not have a primary patient coordinator. Since this is a remote treatment situation for me, communication through the portal and phone calls. It has been difficult getting somethings explained in detail until you actually call and explain what you need. in my case it was my medication and supplement list.
Describe your experience with CNY Fertility Center.
The one in Albany, Beautiful! a log cabin feel. Then they gave me a plush warm rob and the setting is no where near a hospital feel. I was very pleased with this and it made me feel really comfortable and at ease.
Describe your experience with your monitoring appointments at CNY Fertility Center.
I have to go to a local facility (Texas Children's Pavilion for Women) and do remote monitoring.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
This clinic is the cheapest clinic for the basics in America.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
My understanding is that Dr. G will do what the pt wishes in reason but prefers to do 1. The NP explained the rational further for me and all the reasons for me, at my age, should have 1 at a time for FET.
What specific things went wrong at CNY Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at CNY Fertility Center.
I went to ATL remote clinic to get plasma replacement and wanted to make sure my partner would be able to get his sperm sample done at the same appointment, ( he was not going to be able to come to NY with me.) They had him scheduled for lab in ATL, but not the donation. It was an easy fix, but it was not scheduled as requested.
9
Doctor
Michael Grossman
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Latham
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
10
10
Age 38
Prefer not to answer
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Kiltz spent over an hour on the phone with my husband and I discussing our health, history, and steps moving forward. He answered all of our questions thoroughly and professionally. We could tell he was passionate about his work and we are beyond hopeful to finally do this and hopefully will be carrying our first baby within the near future. I can text or call him and he responds right away. I haven’t emailed him yet, but there is that route available if necessary...took mine and my husband’s health, and pre-existing conditions into consideration for our first IVF treatment. He recommended I go on a keto diet because a lot of what I was experiencing was due to inflammation. My husband and I have lost weight since taking Dr. Kiltz’s advice. I’m not a medical professional so I can’t speak to the medications that were ordered for me. I’m new to this whole process so I don’t have a lot to share.
Whenever I email the nurses [at CNY Fertility Center], they always answer me promptly. When I call, they’re always very helpful and put me at ease. The only negative thing is that when messaging them through the online portal, you can’t reply to their messages...Their nursing and financial team are great. Dr. Kiltz is great. Unfortunately I haven’t dealt with anyone else. They make IVF affordable for all who are trying to achieve their dreams of having children. I didn’t receive the greatest care at other fertility places but at CNY, they treat you with respect, like family and they have monthly IVF grants to help pay for IVF cycles. I’m excited for this journey and for CNY to help my husband and I become first time parents!
How was your experience with Robert Kiltz at CNY Fertility Center?
I have not yet begun my IVF process since I am waiting for my first cycle to arrive so I can start. When my husband and I consulted with Dr. Kiltz, he was friendly, engaging, explained things so that we’d understand, and offered his cell phone, email and told us to contact him whenever if we had further questions or concerns. What doctor does that??? I have not met a doctor that offered their private cell phones to patients!
What's one piece of advice would you give a prospective patient of Robert Kiltz at CNY Fertility Center?
You will love him!
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Center?
Dr. Kiltz spent over an hour on the phone with my husband and I discussing our health, history, and steps moving forward. He answered all of our questions thoroughly and professionally. We could tell he was passionate about his work and we are beyond hopeful to finally do this and hopefully will be carrying our first baby within the near future. I can text or call him and he responds right away. I haven’t emailed him yet, but there is that route available if necessary.
Describe the protocols Robert Kiltz used in your cycles at CNY Fertility Center and their degree of success.
Dr. Kiltz took mine and my husband’s health, and pre-existing conditions into consideration for our first IVF treatment. He recommended I go on a keto diet because a lot of what I was experiencing was due to inflammation. My husband and I have lost weight since taking Dr. Kiltz’s advice. I’m not a medical professional so I can’t speak to the medications that were ordered for me. I’m new to this whole process so I don’t have a lot to share.
Describe your experience with the nursing staff at CNY Fertility Center.
Whenever I email the nurses, they always answer me promptly. When I call, they’re always very helpful and put me at ease. The only negative thing is that when messaging them through the online portal, you can’t reply to their messages.
Describe your experience with CNY Fertility Center.
Their nursing and financial team are great. Dr. Kiltz is great. Unfortunately I haven’t dealt with anyone else. They make IVF affordable for all who are trying to achieve their dreams of having children. I didn’t receive the greatest care at other fertility places but at CNY, they treat you with respect, like family and they have monthly IVF grants to help pay for IVF cycles. I’m excited for this journey and for CNY to help my husband and I become first time parents!
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Center.
He is affordable!!!!!
Describe Robert Kiltz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
N/A
10
Doctor
Robert Kiltz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Latham
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
10
10
Age 36
3 Fertility Medications
Tubal Blockage
European
Income $0 - $49K
Nurse or HC Services
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Ditkoff was extremely thorough. He went over all of my past history and treatments, as well as tests. He even ordered them to be done again just to make sure nothing was left out. He went over which treatment plan would be best for us and when the best time would be to start. I truly appreciate him being thorough and explaining all of my results. The doctor I had seen prior never did this and told me I needed surgery and that his nurse should have told me over the phone 4 months prior! Dr. Ditkoff had these tests done again and went over what the issue was and why I need surgery in order to have successful IVF treatments there after.
The only thing they [CNY Fertility Center] could improve upon is hold time when you call. Sometimes I get through immediately, sometimes I'm on hold for over 10 minutes. Other than that, they are fantastic. ... We have to pay out of pocket and they are very understanding of this, they also work out in house payment plans. They are the only reason we can afford to have any IVF treatments at all. They are literally our only hope in conceiving a baby.
How was your experience with Edward Ditkoff at CNY Fertility Center?
Dr. Ditkoff was extremely thorough. He went over all of my past history and treatments, as well as tests. He even ordered them to be done again just to make sure nothing was left out. He went over which treatment plan would be best for us and when the best time would be to start. I truly appreciate him being thorough and explaining all of my results. The doctor I had seen prior never did this and told me I needed surgery and that his nurse should have told me over the phone 4 months prior! Dr. Ditkoff had these tests done again and went over what the issue was and why I need surgery in order to have successful IVF treatments there after.
What's one piece of advice would you give a prospective patient of Edward Ditkoff at CNY Fertility Center?
I would tell them he will be very thorough so if they had any questions, write them down and bring them with you on your visit. He will go over all of your concerns and explain why certain treatments will be successful as apposed to others.
During treatment, were you treated like a number or a human with Edward Ditkoff at CNY Fertility Center?
He treated me like a human. He was very gentle with a warm soft bedside manner. He was very straight foward and answered all of my questions. He was extremely thorough and never left me in the dark as far as tests treatment goes.
Describe the protocols Edward Ditkoff used in your cycles at CNY Fertility Center and their degree of success.
For now I am awaiting surgery to have my left fallopian tube removed. After I heal we will start injections and medicine for my first egg retrieval.
Describe your experience with the nursing staff at CNY Fertility Center.
They are very friendly and understanding of your stressful situation and how time sensitive everything is. They return my calls and also reach the doctor for me promptly.
Describe your experience with CNY Fertility Center.
This clinic is amazing and wonderful. Very warm and thorough. They are understanding of financial difficulties and will work with you to afford the treatments needed. The only thing they could improve upon is hold time when you call. Sometimes I get through immediately, sometimes I'm on hold for over 10 minutes. Other than that, they are fantastic.
Describe the costs associated with your care under Edward Ditkoff at CNY Fertility Center.
The costs are the absolute best and lowest price for the highest quality of care. We have to pay out of pocket and they are very understanding of this, they also work out in house payment plans. They are the only reason we can afford to have any IVF treatments at all. They are literally our only hope in conceiving a baby. The costs total $5,000 for one egg collection and transfer. Each transfer after that is only $450. The pharmacy they refer to is extremely low cost was well only charging us $4,500. To understand this better, our area in NJ wanted $34,000 for the same treatment and medication.
Describe Edward Ditkoff's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
We are able to try both. But he strongly suggested eSET due to my medical conditions. I have Ehlers-Danlos Syndrome and could possibly face premature birth.
10
Doctor
Edward Ditkoff
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Latham
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
10
10
Age 34
Male Factor
Unexplained
Middle Eastern
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Corley was very warm, friendly and easy to speak to! I felt like he loves what he does and genuinely wants to help me achieve a healthy pregnancy even with just one phone consultation. So far, it's been a great and exciting experience! ... We went over a few of my lab results and discussed how the process works and what my next steps would look like. I'm so excited to meet Dr. Corley in person and to finally have a baby of our own!! Baby dust to all :)
PRICE, PRICE, PRICE!! CNY has the best IVF pricing in the USA!! They also have a great FB group and amazing live convos with Dr. Kiltz himself on a nightly basis. It's a huge strength and keeps me so interested & excited to start my cycle with them!! No weaknesses as of right now! So far so good! Things are moving pretty quickly. ... I have not completed my IVF cycle just yet. I hope to complete this by July/August and it should run about $10k total including medication and about $2k for travel expenses.
How was your experience with David Corley at CNY Fertility Center?
Dr. Corley was very warm, friendly and easy to speak to! I felt like he loves what he does and genuinely wants to help me achieve a healthy pregnancy even with just one phone consultation. So far, it's been a great and exciting experience!
What's one piece of advice would you give a prospective patient of David Corley at CNY Fertility Center?
Choose Dr. Corley! :)
During treatment, were you treated like a number or a human with David Corley at CNY Fertility Center?
Speaking to Dr. Corley at CNY Fertility made me feel like a regular human being due to the fact that as soon as he got on our consultation phone call, he simply asked me to tell him about myself. It was the first time a doctor seemed genuinely interested in my story and what brought me to CNY. We went over a few of my lab results and discussed how the process works and what my next steps would look like. I'm so excited to meet Dr. Corley in person and to finally have a baby of our own!! Baby dust to all :)
Describe the protocols David Corley used in your cycles at CNY Fertility Center and their degree of success.
Continue to take the vitamins that I'm currently taking along with my husband. He then stated he will have the nurse e-mail me a list of the standard IVF medications for a regular cycle.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Elizabeth)
I have spoke to Elizabeth, RN with the Global Team at CNY. We spoke for about 30 minutes and she was able to answer all of my questions and concerns regarding being a travel patient from California to NY. She put me at ease with taking the time and not showing any frustration with holding my hand through the process as they would say.
Describe your experience with CNY Fertility Center.
PRICE, PRICE, PRICE!! CNY has the best IVF pricing in the USA!! They also have a great FB group and amazing live convos with Dr. Kiltz himself on a nightly basis. It's a huge strength and keeps me so interested & excited to start my cycle with them!! No weaknesses as of right now! So far so good! Things are moving pretty quickly.
Describe the costs associated with your care under David Corley at CNY Fertility Center.
I have not completed my IVF cycle just yet. I hope to complete this by July/August and it should run about $10k total including medication and about $2k for travel expenses.
Describe David Corley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
He recommends a single embryo transfer each time.
10
Doctor
David Corley
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
10
10
Age 42 - 43
2 IUI
1 IVF
PCOS
Recurrent Pregnancy Loss
Latinx
Income $100K - $199K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Kiltz is always knowledgeable and gets us information that we need. He helps trying to figure out issues that have come along. He also connects to via social media and always responds to as many questions as possible. Has answered several of ours. He also has given us his personal cell phone and he has always responded.... On our case Kiltz has done 2 egg transfer and a single egg transfer. Both our decision, Kiltz didn't see anything that would not allow multiple egg transfer.
Long wait times at the clinic [CNY], but they have people from around the world coming to CNY. You have to be understanding. Strengths they are always their, always apologetic when there is long wait times or issues with pregnancy. Very sympathetic very compassionate. Always understanding, very knowledgeable. The price is lower then most by thousands, that's including travel and hotel. Always avaliable.... We live out of state. So Kiltz and his office would schedule the test needed with my health care provider.
How was your experience with Robert Kiltz at CNY Fertility Center?
Kiltz is always knowledgeable and gets us information that we need. He helps trying to figure out issues that have come along. He also connects to via social media and always responds to as many questions as possible. Has answered several of ours. He also has given us his personal cell phone and he has always responded.
What's one piece of advice would you give a prospective patient of Robert Kiltz at CNY Fertility Center?
Trust him. He will always have your back. He is willing to reach out to speak to your Dr if your are from out of state for monitoring.
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Center?
Kiltz and his staff take the time to explain things to you. They spend the time to troubleshooting issues. Kiltz has also given us his personal cell number if we have questions or issues. Staff is always there, always gets things sent to my dr since I live several states away.
Describe the protocols Robert Kiltz used in your cycles at CNY Fertility Center and their degree of success.
I've cycle and meds. He puts you on hydroclorique and a z-pack to help make the uterus better suited to host an embryo. He also adjusts meds based off of your blood work and ultra sounds. He does push keto to help bring down inflammation in the body.
Describe your experience with the nursing staff at CNY Fertility Center.
Nurses are professional and compassionate. Very friendly. They go out of their way to ensure things are correct and in order.
Describe your experience with CNY Fertility Center.
Weakness you have to travel, but we have signed up for that. Long wait times at the clinic, but they have people from around the world coming to CNY. You have to be understanding. Strengths they are always their, always apologetic when there is long wait times or issues with pregnancy. Very sympathetic very compassionate. Always understanding, very knowledgeable. The price is lower then most by thousands, that's including travel and hotel. Always avaliable.
Describe your experience with your monitoring appointments at CNY Fertility Center.
We live out of state. So Kiltz and his office would schedule the test needed with my health care provider. Based off of that info they would determine if we are ready for a transfer or retrieval.
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Center.
Medicines 3500, retrieval and transfer meds. Monitoring egg retrieval and transfer 3900. Price has gone up but we are grandfathered in. 250 fee for each transfer. 850 after 12 months for egg storage. acupuncture 75 Travel and hotel 4000 during retrieval process. Tickets to travel to NY each transfer roughly 600 each, prices change pending on the time if year.
Describe Robert Kiltz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
On our case Kiltz has done 2 egg transfer and a single egg transfer. Both our decision, Kiltz didn't see anything that would not allow multiple egg transfer.
10
Doctor
Robert Kiltz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
10
10
Age 40
Other
Income $50K - $99K
Business Executive
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Kiltz and his team made us feel at ease, that we could indeed afford treatment, and that he could help us. He made our visit feel like it was the only one he had that day...is a warm and caring individual who loves his work and his patients. He didn't push anything we couldn't afford and he still gave us options. He understood our trials and had compassion for us and our situation. He also has chats online and explains thing to all of us. He spends time online even after his work day is done, it's never done for him. I like that he features both eastern and western medicine as ways to promote fertility.
She [the nurse at CNY Fertility Center] sat down with us for quite a while and asked what we expected and if we had questions. She answered all of them in a knowledgeable and down to earth way. She showed compassion for our previous losses. She told us we would start looking into testing right away and it was a relief. She is a wonderful person with a caring heart and she knows her stuff. She also offered a keto diet and yoga as ways to improve fertility as well. I voiced my opinion on a medicine I didn't want to take and she gave me an OTC alternative.
How was your experience with Robert Kiltz at CNY Fertility Center?
Dr. Kiltz is a warm and caring individual who loves his work and his patients. He didn't push anything we couldn't afford and he still gave us options. He understood our trials and had compassion for us and our situation. He also has chats online and explains thing to all of us. He spends time online even after his work day is done, it's never done for him. I like that he features both eastern and western medicine as ways to promote fertility.
What's one piece of advice would you give a prospective patient of Robert Kiltz at CNY Fertility Center?
Open your heart to possibilities because that is what Dr. Kiltz offers. Don't bother going anywhere else.
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Center?
I had made the mistake of seeing a different fertility clinic first and it was a terrible and defeating experience. Dr. Kiltz and his team made us feel at ease, that we could indeed afford treatment, and that he could help us. He made our visit feel like it was the only one he had that day.
Describe the protocols Robert Kiltz used in your cycles at CNY Fertility Center and their degree of success.
He started out with tests, blood, ultrasound, semen analysis, and a procedure to make sure there was no cause for concern before any fertility procedures were mentioned. Once we got the clear we discussed IUI. He knew our insurance didn't cover any fertility treatment so he gave u workable options.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Marnan)
She sat down with us for quite a while and asked what we expected and if we had questions. She answered all of them in a knowledgeable and down to earth way. She showed compassion for our previous losses. She told us we would start looking into testing right away and it was a relief. She is a wonderful person with a caring heart and she knows her stuff. She also offered a keto diet and yoga as ways to improve fertility as well. I voiced my opinion on a medicine I didn't want to take and she gave me an OTC alternative.
Describe your experience with CNY Fertility Center.
Beautiful clinic, very clean and well laid out. Strengths-This clinic is a well oiled machine. They have a portal where I can access all my tests and records. I can also email the nursing staff and get a same day response. They are knowledgeable in fertility and also both eastern and western medicine. They promote yoga and specialized diet. Weaknesses: None.
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Center.
All costs were covered for preliminary testing except for deductibles. All other costs can be financed if needed.
Describe Robert Kiltz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
N/A
10
Doctor
Robert Kiltz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
10
Age 37 - 38
8 IUI
2 IVF
European
Income $50K - $99K
Nurse or HC Services
3rd of 4 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Corley] always made me feel heard and understood. He is good at looking into all areas (labs, results of egg retrievals and protocols used) to find what may or may not work in the future. He took his time to explain things to me and listen to my experiences and thoughts. ... When I had a follow up with him he looked at all of my previous information in depth and took 60 minutes to talk to me and come up with our an to move forward.
It is easy to get in touch with who you need to via their [CNY] patient portal and get answers fast. If you enjoy in person contact, being a travel patient might not be for you. Some patients have flown/driven to New York to stay for the whole cycle to be monitored there, but I chose to fly in only for procedures and did remote monitoring in my home state. I have liked all the doctors, but they all have very different personalities. Once I found the one I clicked with it made it easier.
How was your experience with David Corley at CNY Fertility Center?
He always made me feel heard and understood. He is good at looking into all areas (labs, results of egg retrievals and protocols used) to find what may or may not work in the future. He took his time to explain things to me and listen to my experiences and thoughts.
What's one piece of advice would you give a prospective patient of David Corley at CNY Fertility Center?
Make sure he has access to all of your previous tests/results so he can give you good feedback. He has been doing this for awhile and has a lot of information to share but needs to know where you are coming from.
During treatment, were you treated like a number or a human with David Corley at CNY Fertility Center?
He is a very sweet man and prayed for me after each FET. When I had a follow up with him he looked at all of my previous information in depth and took 60 minutes to talk to me and come up with our an to move forward.
Describe the protocols David Corley used in your cycles at CNY Fertility Center and their degree of success.
While Dr Corley has performed my egg retrieval and 2 transfers I have just recently had a follow up with him regarding a 4th FET. The clinic has many doctors and I had yet to find the Dr that fit with me until I had Dr Corley for my 2nd FET. He listened to me and looked into my chart to help me come up with a plan for my next FET and potentially next egg retrieval. He actually did not change my protocol from my last FET other than to add an HCG wash before and HCG boosters after. I will be using Estrogen to prime for FET along with the immune protocol that includes Lovenox, baby aspirin, Tacrolimus, prednisone, zpak, doxycycline and PIO along with progesterone suppositories. I am getting the immune protocol due to having endometriosis. The previous cycle I had good results as far as lining and levels and he doesn't believe a big change would change the outcomes.
Describe your experience with the nursing staff at CNY Fertility Center.
The clinic has a team of nurses devoted to patients who travel to NY for their treatment (which I do). It is easy to email them and get a response in an hour or two. You have to give them very specific questions otherwise you will not get specific answers. When I have talked to them on the phone regarding results or setting up retrieval or transfer times they have always been very nice and caring.
Describe your experience with CNY Fertility Center.
This clinic has a lot of travel patients due to their low cost procedures. This being said I felt less like a number than I did at my local clinic. It is easy to get in touch with who you need to via their patient portal and get answers fast. If you enjoy in person contact, being a travel patient might not be for you. Some patients have flown/driven to New York to stay for the whole cycle to be monitored there, but I chose to fly in only for procedures and did remote monitoring in my home state. I have liked all the doctors, but they all have very different personalities. Once I found the one I clicked with it made it easier.
Describe the costs associated with your care under David Corley at CNY Fertility Center.
CNY Fertility's cost at the time of me starting there were $3900 for an egg retrieval and fresh transfer and $450 for an FET. I did monitoring in my home state and paid $150 to CNY for remote monitoring for each cycle(also the cost to monitor wherever I was at). I have insurance that covered a portion , so the cost structure is different (they senda higher amount to insurance, which is typical). The cost also did not include medications.
10
Doctor
David Corley
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
9
9
Age 27
PCOS
Poor Egg Quality
Income $100K - $199K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Robert Kiltz] is so knowledgeable & up to date with procedures & medications. Love how he integrates eastern & western medicine! He truly treats the whole person all while doing this & offering affordable fertility which people deserve!...Recommend transferring one embryo...We haven’t personally gotten to see Dr. Kiltz yet, but hopefully soon for retrieval. We are working with his clinic in Syracuse & so far, staff has been great! I’ve read Dr. kiltz’s Keto articles, watched his TED Talk, & watch his Fireside chats every night. He answers questions there & is always available
Our communication with them [CNY Fertility Center] so far has been over the phone & through the patient portal. Despite this, I have felt 100% treated as a human & not just a number, even by such a large clinic handling a lot of patients. CNY has been quick to respond, attentive, & keeps track of my results & answers my questions timely. I did my initial phone consult with Katie Falcon & she was awesome! So educated & took time to listen to my questions & answer them to the best of her ability. CNY even called after I submitted blood results into my portal & wrote my a prescription because I currently am not working with another RE close to home.
How was your experience with Robert Kiltz at CNY Fertility Center?
It is early but so far has been awesome. We haven’t personally gotten to see Dr. Kiltz yet, but hopefully soon for retrieval. We are working with his clinic in Syracuse & so far, staff has been great! I’ve read Dr. kiltz’s Keto articles, watched his TED Talk, & watch his Fireside chats every night. He answers questions there & is always available. He is so knowledgeable & up to date with procedures & medications. Love how he integrates eastern & western medicine! He truly treats the whole person all while doing this & offering affordable fertility which people deserve!
What's one piece of advice would you give a prospective patient of Robert Kiltz at CNY Fertility Center?
Have questions & plans of actions ready to go. They can be quick with you, but they are running a large clinic with a lot of patients trying to offer affordable fertility treatment to as many patients as they can, which is a great thing! If you’re thinking of trying a new protocol or med, just ask! They seem very open & Dr. Kiltz actually promotes that openness in his nightly virtual chats!
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Center?
We are working with CNY Fertility from afar, as travel patients. Our communication with them so far has been over the phone & through the patient portal. Despite this, I have felt 100% treated as a human & not just a number, even by such a large clinic handling a lot of patients. CNY has been quick to respond, attentive, & keeps track of my results & answers my questions timely. I did my initial phone consult with Katie Falcon & she was awesome! So educated & took time to listen to my questions & answer them to the best of her ability. CNY even called after I submitted blood results into my portal & wrote my a prescription because I currently am not working with another RE close to home.
Describe the protocols Robert Kiltz used in your cycles at CNY Fertility Center and their degree of success.
egg retrieval & IVF. Can start as soon as we are ready to get medications, secure monitoring with a local doc, & make plans to travel to NY!
Describe your experience with the nursing staff at CNY Fertility Center.
Very good at communicating & knowledgeable! I have noticed you talk to a lot of different people / nurses though. That’s fine with me though, I understand it’s a large clinic seeing a lot of patients.
Describe your experience with CNY Fertility Center.
I wish they were closer or had a location in Michigan!!! I know they’re growing & offering a lot of state of the art treatment & procedures which I think is great! I am so excited to travel to the Syracuse Clinic, from reviews I’ve read & pictures I’ve seen online, it looks very nice. Like a spa.
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Center.
$3,900 for IVF plus add-one we are still looking into (ex embryo glue & PRP - these will add a couple extra hundred dollars). Plus, mediation that was quoted around $2,500 & travel. This is still significantly cheaper than the $20,860 we were quoted by a local RE for IVF!
Describe Robert Kiltz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
Recommend transferring one embryo , although when it’s time, I’m going to ask about transferring two as well as PRP & embryo glue.
9
Doctor
Robert Kiltz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
9
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
9
10
Age 32 - 33
7 IUI
3 IVF
Unexplained
Latinx
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Corley] is very knowledgeable and I liked that he has been changing my protocol as we make progress finding out more about our issues every transfer. He has been aggressive when needed, which I like. He has very nice manners, explains everything well, gives you time, explains the risks and likelihood of something going wrong. He’s always prayed with us after a transfer which is so nice of him to do
[CNY Fertility Center cost] $3900 for ER, ICSI, assisted hatching, fresh transfer and embryo storage. $150 monitoring fee $450 in add ons- PRP and HCG wash, intralipids, embryo glue $450 FET within 1 year of ER plus another monitoring fee and add ons...Had 4 5day blasts and 1 6 day blast...[clinic error] I can’t blame them specifically since I’m a travel patient and my lab is not the best to fax results. After a positive beta I didn’t get a call to learn my results. I called next day and they had to call the lab and called me right back after getting my results.
How was your experience with David Corley at CNY Fertility Center?
He is very knowledgeable and I liked that he has been changing my protocol as we make progress finding out more about our issues every transfer. He has been aggressive when needed, which I like. He has very nice manners, explains everything well, gives you time, explains the risks and likelihood of something going wrong. He’s always prayed with us after a transfer which is so nice of him to do. I would always recommend him!
What's one piece of advice would you give a prospective patient of David Corley at CNY Fertility Center?
To trust him and his knowledge. He will make you feel really comfortable along the way.
During treatment, were you treated like a number or a human with David Corley at CNY Fertility Center?
He is a sweetheart and makes you feel very confortable before any procedure.
Describe the protocols David Corley used in your cycles at CNY Fertility Center and their degree of success.
For our ER we used and antagonist protocol with menopur and gonal F. After 5 days I started cetrotide. I trigger with double Lupron. ER gave us 10 good quality eggs out of which 9 fertilized with ICSI. Had 4 5day blasts and 1 6 day blast. Did a fresh with 2 day 5s and resulted in ectopic but because I caught a UTI that messed it all up. For transfer I did an immune protocol with intralipids, lovenox, prednisone, LDN, neupogen, estrogen and progesterone both in oil and vaginal tablets.
Describe your experience with the nursing staff at CNY Fertility Center.
They are very nice and always helpful. Pretty easy to communicate with.
Describe your experience with CNY Fertility Center.
Best clinic I’ve been to! They make you feel welcome and at peace from the first second you come in. It feels more like a spa than a clinic. Everyone is very attentive and they go their way out to make you feel comfortable at all times. Prices are unbeatable which is a plus!
Describe the costs associated with your care under David Corley at CNY Fertility Center.
$3900 for ER, ICSI, assisted hatching, fresh transfer and embryo storage. $150 monitoring fee $450 in add ons- PRP and HCG wash, intralipids, embryo glue $450 FET within 1 year of ER plus another monitoring fee and add ons
Describe David Corley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
He was not my first doctor and I had two failed FETs prior with 2 embryos so he decided to transfer 2, the first two times and after a second ER with him he went for 3, 3day fresh which resulted in pregnancy of a singleton but I had a missed miscarriage at 9 weeks.
What specific things went wrong at CNY Fertility Center?
  • Failed to call with results
Describe the specific things that went wrong at CNY Fertility Center.
I can’t blame them specifically since I’m a travel patient and my lab is not the best to fax results. After a positive beta I didn’t get a call to learn my results. I called next day and they had to call the lab and called me right back after getting my results.
9
Doctor
David Corley
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
10
Age 34 - 35
2 IUI
Male Factor
Uterine Fibroids
Other
Black or African-American
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Verdiales goes over your information before walking into the room. She smiles and greets you before asking what you want to do or achieve. She took the time to get my name right and understood that I wanted to start with the less invasive procedures before going full steam IVF. She offered vitamins to help along with hugs. During each cycle she would offer words of encouragement, prayers, and positive vibes. I love her vibes and even when I come in to see other members of her staff she always says hi to me and gives me hugs as if we're friends.
I like that they [the nurses at CNY Fertility] speak English and Spanish. The ultrasound techs are great and describe everything so you don't worry. The nurses are always friendly and explain why they are doing what they are doing and what to expect. If there's a negative it would be sometimes they're not all on the same page...I paid for labs and Fertility exams which is discounted for paying people. Each cycle I did was allowed a payment plan with a down payment. Vitamins are there and can be purchased. They will provide a med list, not included with cycles since each person is different, to Integrity Pharmacy. You can get you meds discounted or from other pharmacies if you decide. There are also add ons depending on what you are comfortable with and they will go over prices as well.
How was your experience with Maribelle Verdiales at CNY Fertility Center?
Dr. V enjoys what she does. I can reach out to her any time and she gets back to me right away. She actually did my annual checkup in addition to my fertility workup so I wasn't all over the place. I love how she explains what she's doing while doing it. She was very patient with me and let me decide what/how I wanted to get started. Some people go straight to IVF but I wanted to see if something as simple as iui would work for us and she agreed. She listens to all my concerns and frustrations without being judgey. I love her heart and dedication. Even when things failed she gave me hugs and discussed what we could change or do to improve.
What's one piece of advice would you give a prospective patient of Maribelle Verdiales at CNY Fertility Center?
I would say be prepared for her positivity. Some people don't like that. Also, she does alternative medicine, like vitamins and massage, to help increase chances. Some people are more interested in the end result but she wants to heal the body as a whole to make getting pregnant easier.
During treatment, were you treated like a number or a human with Maribelle Verdiales at CNY Fertility Center?
Dr. Verdiales goes over your information before walking into the room. She smiles and greets you before asking what you want to do or achieve. She took the time to get my name right and understood that I wanted to start with the less invasive procedures before going full steam IVF. She offered vitamins to help along with hugs. During each cycle she would offer words of encouragement, prayers, and positive vibes. I love her vibes and even when I come in to see other members of her staff she always says hi to me and gives me hugs as if we're friends.
Describe the protocols Maribelle Verdiales used in your cycles at CNY Fertility Center and their degree of success.
My first cycle we did low dose Letrezole with iui. I took vitamins she suggested, which gave me extra energy. That cycle was bad because I used opk to test and ended up triggering early but she held out hope. My second one I ovulated too early so she still did progesterone just in case. We called it timed intercourse. My second real cycle we did Letrezole with an injectable but added cetrotide to stall ovulation. She then added prp to get me more follicles since my body was going slow. Once she saw enough great follicles I triggered. The prp is still new but it revitalizes the flushed area. She was concerned about my husbands count but prayed with us that it would all work out. I did progesterone inserts to help with hopeful pregnancy but it was negative. We spoke again about what to change for the future and decided IVF is our best bet. She still gave my husband clomid to see if we could get his counts up but if not she said we wouldn't need much to get IVF to work. It's nice that she's still helping us but also letting us try to fix it as well.
Describe your experience with the nursing staff at CNY Fertility Center.
Some are still new. I like that they speak English and Spanish. The ultrasound techs are great and describe everything so you don't worry. The nurses are always friendly and explain why they are doing what they are doing and what to expect. If there's a negative it would be sometimes they're not all on the same page so it's good when they confirm with Dr. V before leaving.
Describe your experience with CNY Fertility Center.
So, I love the vibe. It's clean, they play relaxing music, there's a mini store to get you vitamins from, and you don't get lost finding it. It's a decent size since it's still new. They do so much there. If your stressing you can get a massage and/or counseling. Now the down side, they are still new. They are a part of CNY in New York so you're getting great care but this location currently doesn't do IVF. They are getting everything ready, building, hiring more staff, getting trained, to start IVF maybe next year. This is a plus and negative. I would love to get everything done here but that means waiting and tons more changes. However, that means they're doing a great job. If you can't wait CNY Monroe will get all testing, labs, and scans done until you're ready to retrieve and transfer in New York. They will then monitor you again until release to OB or next cycle. Once they become fully functional I know it will take some adjustments but just having Dr. V be there from start to finish would be amazing.
Describe the costs associated with your care under Maribelle Verdiales at CNY Fertility Center.
There's actually different ways of payment. My insurance covered only my female exam. I paid for labs and Fertility exams which is discounted for paying people. Each cycle I did was allowed a payment plan with a down payment. Vitamins are there and can be purchased. They will provide a med list, not included with cycles since each person is different, to Integrity Pharmacy. You can get you meds discounted or from other pharmacies if you decide. There are also add ons depending on what you are comfortable with and they will go over prices as well.
Describe Maribelle Verdiales's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
She wants what's best for the patient which can be hard sometimes. She prefers to do one but will ask if it's ok
10
Doctor
Maribelle Verdiales
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Monroe
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
10
10
Age 31 - 32
1 IUI
1 IVF
PCOS
Tubal Blockage
Other
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Kiltz] was so friendly and outgoing. He made me and my husband very comfortable during our retrieval. He did two of my transfers and always made me laugh during them. He made sure all of our questions were always answered and we never left confused or questioning the next steps...Our retrieval protocol was very basic I believe. We did ten days of stims with ultrasound every few days. We triggered with Ovidrel and did our retrieval and fresh transfer...
The entire clinic [CNY Fertility Center] was amazing. They were there for me every step of the way. I miscarried my first transfer and they always checked on me to see how I was doing. His nurse practitioner called me from home during her own health crisis to make sure my protocol was correct for our next transfers to get the best possible outcome...Any questions I had they were quick to get back to me. If I ever had any problems they would bring me right in to get looked at...
How was your experience with Robert Kiltz at CNY Fertility Center?
He was so friendly and outgoing. He made me and my husband very comfortable during our retrieval. He did two of my transfers and always made me laugh during them. He made sure all of our questions were always answered and we never left confused or questioning the next steps.
What's one piece of advice would you give a prospective patient of Robert Kiltz at CNY Fertility Center?
Be patient. He's worth the wait.
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Center?
The entire clinic was amazing. They were there for me every step of the way. I miscarried my first transfer and they always checked on me to see how I was doing. His nurse practitioner called me from home during her own health crisis to make sure my protocol was correct for our next transfers to get the best possible outcome.
Describe the protocols Robert Kiltz used in your cycles at CNY Fertility Center and their degree of success.
Our retrieval protocol was very basic I believe. We did ten days of stims with ultrasound every few days. We triggered with Ovidrel and did our retrieval and fresh transfer. I miscarried. They changed my protocol to an immune protocol because of the miscarriage. That transfer failed. Then changed it back to a basic one for my third transfer which resulted in my son.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: I believe her name was Donna.)
The nurse was amazing. They all were so nice and caring. Any questions I had they were quick to get back to me. If I ever had any problems they would bring me right in to get looked at.
Describe your experience with CNY Fertility Center.
The clinic is very clean. It's like going to a spa. It's amazing. They sometimes are very busy and it's a little bit of a wait but they are worth it and I wouldn't go anywhere else. You have to stay on top of the billing if you see them at a location other than Syracuse. I've had to have my insurance correct most bills due to my insurance having a glitch with it having kiltz as both in and out of network and the way claims are sent to them.
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Center.
The cost was allot lower then I expected. In total we paid around 5k between the ivf and transfers. We didn't have any coverage for IVF but my insurance did cover the monitoring
Describe Robert Kiltz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
We did two transfers of one embryo. The first I miscarried. The second didn't take. Knowing I had two lower quality embryos left. And it being a three hour drive each transfer. I asked that we transfer our last two together and they were willing to do that because if the two previous transfer results. That third transfer ended up resulting in my son.
10
Doctor
Robert Kiltz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Buffalo
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2020, Unknown Success
10
10
Age 40
3 IUI
Donor Sperm
PCOS
Unexplained
European
Native American
Other
Income $0 - $49K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Maribelle Verdiales] empathized with me because I had to switch Doctors in the middle of fertility treatment due to my insurance not covering IVF due to me not being married...she put me at ease...ensure I know that I am not alone... great listener and takes all of the information, test results, blood work, etc. and develops an individualized fertility plan just for you!...passionate about the work she does...
they [CNY Fertility Center] provide every aspect of assisting with achieving the best fertility outcomes by having a full spectrum of health & wellness treatment options available on top of the medical treatments...costs are exactly what was listed on the CNY Fertility website...it does let you know that the price doesn't include the initial consultation or blood work, so I was fully prepared with how much out of pocket expenses it will be and what can be financed through them.
How was your experience with Maribelle Verdiales at CNY Fertility Center?
She is extremely educated, compassionate towards the patient, passionate about the work she does, and truly desires to assist individuals in bringing their dreams into existence through the help of science, natural vitamins/supplements, yoga, meditation, and assists you in exploring other ways you would like to help your body prepare to create life!
What's one piece of advice would you give a prospective patient of Maribelle Verdiales at CNY Fertility Center?
Absolutely choose her to be your fertility Doctor/Specialist because with her, you are not just a number but more like a family member she cares about. She is a great listener and takes all of the information, test results, blood work, etc. and develops an individualized fertility plan just for you! She is so genuine and sincere in helping you create life with a little assistance. :-)
During treatment, were you treated like a number or a human with Maribelle Verdiales at CNY Fertility Center?
She empathized with me because I had to switch Doctors in the middle of fertility treatment due to my insurance not covering IVF due to me not being married, so I had to start the process over again. However, she put me at ease by letting me know that she is going to help me get through this process and ensure I know that I am not alone.
Describe the protocols Maribelle Verdiales used in your cycles at CNY Fertility Center and their degree of success.
So, since I switched to Dr. Verdiales after 3 failed IUI's at Emory (because my insurance wouldn't cover IVF since I am not married), I had a consult with Dr. Verdiales, she requested all my labs, blood work, and tests from Emory, ran another baseline blood panel, and then decided what I should do first. Since I'm turning 40 next week, she decided to start me on insitol, pre-natals, a twice daily female endocrine natural supplement pack, Q10, Vitamin D, and a thyroid medication because my levels were not ideal for pregnancy and all the other items are to assist with egg quality since I'm old. Then came the list of IVF medications that I will start in a couple weeks for my 1st round of IVF. I would love to tell you the outcome of my IVF treatment plan if I get the opportunity!
Describe your experience with the nursing staff at CNY Fertility Center.
Always extremely friendly, sweet, and kind.
Describe your experience with CNY Fertility Center.
The fact that they provide every aspect of assisting with achieving the best fertility outcomes by having a full spectrum of health & wellness treatment options available on top of the medical treatments is extremely beneficial.
Describe the costs associated with your care under Maribelle Verdiales at CNY Fertility Center.
The costs are exactly what was listed on the CNY Fertility website and I do want to note that it does let you know that the price doesn't include the initial consultation or blood work, so I was fully prepared with how much out of pocket expenses it will be and what can be financed through them.
Describe Maribelle Verdiales's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
My doctor said that it depended on how many embryo's make it to the blastocyte phase and their quality before they determine/make suggestions.
10
Doctor
Maribelle Verdiales
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Monroe
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unknown Success
8
10
Age 39 - 41
3 IUI
6 IVF
6 Egg Freezing
6 Embryo Freezing
Surrogacy
Diminished Ovarian Reserve
East Asian
2nd of 3 Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
he [Dr. Edward Ditkoff] is busy and only has so much time. But he answers each and every question kindly and with medical expertise of 25+ years...was straightforward but kind. Tried his best each time and seemed to care. Allowed phone and in person consultations always as needed. Did surgery for me and was proficient...gave hope in a troubling time with uncertainty. He is now helping us with our next step in the journey with a gestational carrier
I did many cycles [at CNY Fertility Center] but overall each cycle was about $5500-7500 including embryo biopsy, monitoring and PGS testing...Beautiful clinic with nice ambiance. Many people so they may want to add more seating as it can be standing room only at times. They are very accommodating to working with your times/work schedule and they get to know you as a person not just another number
How was your experience with Edward Ditkoff at CNY Fertility Center?
Dr Ditkoff is an Excellent doctor who was kind and compassionate. Proficient with surgery and seemed to care. Answered all questions and gave hope in a troubling time with uncertainty. He is now helping us with our next step in the journey with a gestational carrier
What's one piece of advice would you give a prospective patient of Edward Ditkoff at CNY Fertility Center?
Have questions ready to go, because he is busy and only has so much time. But he answers each and every question kindly and with medical expertise of 25+ years
During treatment, were you treated like a number or a human with Edward Ditkoff at CNY Fertility Center?
Dr Ditkoff was straightforward but kind. Tried his best each time and seemed to care. Allowed phone and in person consultations always as needed. Did surgery for me and was proficient.
Describe the protocols Edward Ditkoff used in your cycles at CNY Fertility Center and their degree of success.
High Dose meds to stimulate ovaries to produce more eggs
Describe your experience with the nursing staff at CNY Fertility Center.
Excellent nurses who are there for you all the time. Answered all questions, helped with Medication prescriptions and with office appointments and bloodwork
Describe your experience with CNY Fertility Center.
Beautiful clinic with nice ambiance. Many people so they may want to add more seating as it can be standing room only at times. They are very accommodating to working with your times/work schedule and they get to know you as a person not just another number
Describe the costs associated with your care under Edward Ditkoff at CNY Fertility Center.
I did many cycles but overall each cycle was about $5500-7500 including embryo biopsy, monitoring and PGS testing
Describe Edward Ditkoff's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
He recommended one single transfer which seems reasonable
8
Doctor
Edward Ditkoff
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Latham
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 37
1 IVF
Uterine Fibroids
Black or African-American
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Ditkoff was excellent. I was nervous the day of my transfer but he really calmed me down and let me know everything would be alright. The FET went very smoothly. My retrieval was difficult due to my fibroids and he was patient and persistent. He retrieved three eggs which resulted in three good quality embryos.
No weaknesses at all. The [CNY Fertility Center] clinic felt like a spa. It was very relaxing and calm. Not sterile. I enjoyed the robes because they were warm. I felt very relaxed...The nursing staff was great...When you’re a travel patient, sometimes the information on your specific protocol is not clear. It can make you feel like a number.
How was your experience with Edward Ditkoff at CNY Fertility Center?
Dr. Ditkoff was excellent. I was nervous the day of my transfer but he really calmed me down and let me know everything would be alright. The FET went very smoothly. My retrieval was difficult due to my fibroids and he was patient and persistent. He retrieved three eggs which resulted in three good quality embryos.
What's one piece of advice would you give a prospective patient of Edward Ditkoff at CNY Fertility Center?
He can come off as very blunt, but he is very caring and wants the best for his patients.
During treatment, were you treated like a number or a human with Edward Ditkoff at CNY Fertility Center?
Due to my fibroids, Dr. Ditkoff had a difficult time with my egg retrieval, but he was persistent and was able to retrieve 3 eggs. I believe I ovulated early and lost a lot of follicles so I was happy to get at least three. I returned a few months later and was able to do my FET with him as well and it went really smoothly.
Describe the protocols Edward Ditkoff used in your cycles at CNY Fertility Center and their degree of success.
I had the standard IVF protocol and I’m not sure exactly how it went.
Describe your experience with the nursing staff at CNY Fertility Center.
The nursing staff was great. I felt like I was at a spa.
Describe your experience with CNY Fertility Center.
No weaknesses at all. The clinic felt like a spa. It was very relaxing and calm. Not sterile. I enjoyed the robes because they were warm. I felt very relaxed. There was a fireplace going which was a relief from the snow.
Describe your experience with your monitoring appointments at CNY Fertility Center.
Monitoring was a bit difficult because I was out of state and my clinic did not always post my results in time. It was not CNY’s fault.
Describe the costs associated with your care under Edward Ditkoff at CNY Fertility Center.
3995.00 for a full IVF cycle
Describe Edward Ditkoff's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
I think using one embryo was the best choice due to my fibroids.
What specific things went wrong at CNY Fertility Center?
  • Provided conflicting information
Describe the specific things that went wrong at CNY Fertility Center.
When you’re a travel patient, sometimes the information on your specific protocol is not clear. It can make you feel like a number.
10
Doctor
Edward Ditkoff
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Latham
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
10
10
Age 37 - 38
2 IVF
Diminished Ovarian Reserve
European
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
I was treated with absolute RESPECT. My opinions and choices were validated. I felt comfortable and safe under Dr Ditkoff’s care. My transfer unfortunately ended in a chemical pregnancy. But Dr Ditkoff did my next retrieval and he was able to get twice as many eggs as my first retrieval...I have DOR and no tubes due to hydrosalpinx. My most successful ER protocol was priming with omnitrope and Ubiquinol. And stimming with 450 Gonal-F and 20 hcg for seven days. Dual trigger with HCG-LH and Lupron since my estrogen level was low enough.
Kind, compassionate, efficient, organized. The nursing staff at CNY is fantastic!!...$3900 for the retrieval...$700 for PGT...$450 for FET...At the Albany location, the ladies who check you in and deal with finances need a little assistance. I caught what would’ve been a very expensive hiccup when we had our second retrieval, as we were almost charged again for PGT when we had another round of embryos to test due to only sending two off the first time. Know your stuff and advocate for yourself!
How was your experience with Edward Ditkoff at CNY Fertility Center?
Dr Ditkoff is professional, knowledgeable, compassionate and thorough! I felt safe and heard under his care. He was kind and made me feel comfortable while receiving treatment. I would highly recommend him to anyone seeking treatment at CNY Albany.
What's one piece of advice would you give a prospective patient of Edward Ditkoff at CNY Fertility Center?
He’s nerdy but intelligent and incredibly kind and caring human.
During treatment, were you treated like a number or a human with Edward Ditkoff at CNY Fertility Center?
I was treated with absolute RESPECT. My opinions and choices were validated. I felt comfortable and safe under Dr Ditkoff’s care. My transfer unfortunately ended in a chemical pregnancy. But Dr Ditkoff did my next retrieval and he was able to get twice as many eggs as my first retrieval.
Describe the protocols Edward Ditkoff used in your cycles at CNY Fertility Center and their degree of success.
I have DOR and no tubes due to hydrosalpinx. My most successful ER protocol was priming with omnitrope and Ubiquinol. And stimming with 450 Gonal-F and 20 hcg for seven days. Dual trigger with HCG-LH and Lupron since my estrogen level was low enough.
Describe your experience with the nursing staff at CNY Fertility Center.
Kind, compassionate, efficient, organized. The nursing staff at CNY is fantastic!!
Describe your experience with CNY Fertility Center.
At the Albany location, the ladies who check you in and deal with finances need a little assistance. I caught what would’ve been a very expensive hiccup when we had our second retrieval, as we were almost charged again for PGT when we had another round of embryos to test due to only sending two off the first time. Know your stuff and advocate for yourself!
Describe the costs associated with your care under Edward Ditkoff at CNY Fertility Center.
$3900 for the retrieval $700 for PGT $450 for FET
Describe Edward Ditkoff's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
I’ve only even transferred one embryo. I think it should be collectively decided between the doctor and patient. If a woman is healthy enough, she should be able to transfer two embryos.
10
Doctor
Edward Ditkoff
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Latham
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
10
10
Age 44
IVF
Donor Eggs
Tubal Blockage
Income $0 - $49K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Robert Kiltz] has a big heart and he thinks everyone should get the chance at being a mom know matter your age, weight and that's what i like so much about him. The only thing that i can think of that is weird is that he pushes keto on all patients...He only will let transfer 2 if you meet certain conditions...I think its great that you can text your dr on their cell phone and he cares enough to call tou or text you back
[The staff at CNY Fertility Center] dont give up on you. They dont care about their stats they help everyone know matter what. They will not turn you away like most other clinics do. They are there to help you any way they can to get you your bring home baby...Some times they dont get labs results and it take like 4 or 5 times calling before they get them
How was your experience with Robert Kiltz at CNY Fertility Center?
To me he has a big heart and he thinks everyone should get the chance at being a mom know matter your age, weight and that's what i like so much about him. The only thing that i can think of that is weird is that he pushes keto on all patients.
What's one piece of advice would you give a prospective patient of Robert Kiltz at CNY Fertility Center?
Look out for the keto push lol
During treatment, were you treated like a number or a human with Robert Kiltz at CNY Fertility Center?
I think its great that you can text your dr on their cell phone and he cares enough to call tou or text you back.
Describe the protocols Robert Kiltz used in your cycles at CNY Fertility Center and their degree of success.
Im just starting this stage
Describe your experience with the nursing staff at CNY Fertility Center.
They are really sweet and help all that they can
Describe your experience with CNY Fertility Center.
They dont give up on you. They dont care about their stats they help everyone know matter what. They will not turn you away like most other clinics do. They are there to help you any way they can to get you your bring home baby.
Describe the costs associated with your care under Robert Kiltz at CNY Fertility Center.
I got a fresh cycle donor eggs 7 in all and of the 7 i have 3 embryos 2 5day 4ab,3bc and a day 6 4cc. It cost me 12,000
Describe Robert Kiltz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
He only will let transfer 2 if you meet certain conditions.
What specific things went wrong at CNY Fertility Center?
  • Lost paperwork
  • Lost results
Describe the specific things that went wrong at CNY Fertility Center.
Some times they dont get labs results and it take like 4 or 5 times calling before they get them
10
Doctor
Robert Kiltz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Syracuse
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 35
IVF
Male Factor
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He was amazing. My transfer was very difficult and had to be dilated. This transfer resulted in my baby daughter that is 5 months today. He [Dr. Grossman] was very polite and understanding. Because of my anatomy my FET was very painful and can’t believe it worked. He is a miracle worker...My protocol was very basic, from IVF to FET.
Everything [at CNY Fertility Center] is very straightforward.You’re given written direction of what to do during every visit. Learn beforehand and do your blood work and what certain things mean like your amh, lh, sa etc. Learn the basics so you can ask the right questions...$3900 for IVF. My meds around $2500 and they were some copays after I got pregnant (ultrasounds and bloodwork).
How was your experience with Michael Grossman at CNY Fertility Center?
He was amazing. My transfer was very difficult and had to be dilated. This transfer resulted in my baby daughter that is 5 months today. He was very polite and understanding. Because of my anatomy my FET was very painful and can’t believe it worked. He is a miracle worker.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Listen and go with his advice.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
My protocol was very basic, from IVF to FET.
Describe your experience with the nursing staff at CNY Fertility Center.
They were all amazing. I’ve seen different nurses each time and they all were great.
Describe your experience with CNY Fertility Center.
Everything is very straightforward.You’re given written direction of what to do during every visit. Learn beforehand and do your blood work and what certain things mean like your amh, lh, sa etc. Learn the basics so you can ask the right questions.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
$3900 for IVF. My meds around $2500 and they were some copays after I got pregnant (ultrasounds and bloodwork).
10
Doctor
Michael Grossman
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CNY Fertility Center
Latham
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2020, Unsuccessful
8
9
Age 30
1 IUI
Unexplained
Black or African-American
Income $0 - $49K
3rd of 3 Docs
Neutral
Strongly Recommends
Unsuccessful
I felt like a human cause she [Dr. Maribelle Verdiales] was really nice, patient and understand my emotions...Her strength is her compassion and her ability to explain in details the Whole process. What touch me the most is after I get my IUI done, she hold my hands and said let’s pray together. After all didn’t get pregnant but I can say she did her best.
The [CNY Fertility Center] clinic’s strengths is they are really cheap compare to others clinics and the weakness they don’t have many locations, only one location in georgia which 01 hour drive from my place. The waiting list can be over a month sometimes...$1400 for IUI monitor...I felt like a human cause she [Dr. Verdiales] was really nice, patient and understand my emotions
How was your experience with Maribelle Verdiales at CNY Fertility Center?
Her strength is her compassion and her ability to explain in details the Whole process. What touch me the most is after I get my IUI done, she hold my hands and said let’s pray together. After all didn’t get pregnant but I can say she did her best.
During treatment, were you treated like a number or a human with Maribelle Verdiales at CNY Fertility Center?
I felt like a human cause she was really nice, patient and understand my emotions
Describe the protocols Maribelle Verdiales used in your cycles at CNY Fertility Center and their degree of success.
Letrozole 5mg day 3 to 7 Prenatal everyday Trigger shot on day 12 when my follicles are big enough( size 22,18) IUI 36 hours after trigger shot Progesterone 03 days after IUI
Describe your experience with CNY Fertility Center.
The clinic’s strengths is they are really cheap compare to others clinics and the weakness they don’t have many locations, only one location in georgia which 01 hour drive from my place. The waiting list can be over a month sometimes.
Describe the costs associated with your care under Maribelle Verdiales at CNY Fertility Center.
$1400 for IUI monitor
8
Doctor
Maribelle Verdiales
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
CNY Fertility Center
Monroe
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources