Columbia University

15 doctors work here

Rated 9
Strongly recommend: 80%Neutral: 12%Don't recommend: 8%9
80% strongly recommend
367 reviews
Operations
9.2
9.2
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.4
9.4
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.1
8.1
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.2
9.2
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ Care
9.7
9.7
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Attention to Detail
8.5
8.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
2,162
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
15 doctors work here
NPS
9
Average Doctor Score
Iris Insogna
Columbia University
100% strongly recommend
9 Reviews
Rated 10
Strongly recommend: 100%10
Priyanka Ghosh
Columbia University
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
Alex Robles
Columbia University
100% strongly recommend
4 Reviews
Rated 10
Strongly recommend: 100%10
Ashley Wiltshire
Columbia University
100% strongly recommend
5 Reviews
Rated 10
Strongly recommend: 100%10
Paula Brady
Columbia University
97% strongly recommend
86 Reviews
Rated 9.9
Strongly recommend: 97%Neutral: 1%Don't recommend: 2%9.9
Jenna Turocy
Columbia University
100% strongly recommend
8 Reviews
Rated 9.9
Strongly recommend: 100%9.9
Zev Williams
Columbia University
95% strongly recommend
11 Reviews
Rated 9.8
Strongly recommend: 95%Don't recommend: 5%9.8
Eric Forman
Columbia University
90% strongly recommend
133 Reviews
Rated 9.7
Strongly recommend: 90%Neutral: 8%Don't recommend: 2%9.7
Sinem Karipcin
Columbia University
76% strongly recommend
57 Reviews
Rated 9.3
Strongly recommend: 76%Neutral: 24%9.3
Lauren Bishop
Columbia University
83% strongly recommend
12 Reviews
Rated 9.3
Strongly recommend: 83%Neutral: 17%9.3
Briana Rudick
Columbia University
79% strongly recommend
43 Reviews
Rated 9
Strongly recommend: 79%Neutral: 14%Don't recommend: 8%9
Peter Stahl
Columbia University
100% strongly recommend
1 Review
Rated 9
Strongly recommend: 100%9
Rachel McConnell
Columbia University
58% strongly recommend
33 Reviews
Rated 6.8
Strongly recommend: 58%Neutral: 4%Don't recommend: 38%6.8
Rogerio Lobo
Columbia University
34% strongly recommend
9 Reviews
Rated 6.2
Strongly recommend: 34%Don't recommend: 66%6.2
Beth Rackow
Columbia University
58% strongly recommend
10 Reviews
Rated 6
Strongly recommend: 58%Neutral: 5%Don't recommend: 37%6
Show 11 more

This clinic has 2 offices

New York
5 Columbus Circle
New York, NY 10019
West Harrison
244 Westchester Ave
West Harrison, NY 10604

367 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 28
1 IVF
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Turocy's manner was always gentle and friendly, but we really appreciated that she was also very clear in all her communication, and laid things out in a very simple and factual way. She dealt with the ups and downs in our emotions throughout the process, including whenever we got stressed or anxious. We also live abroad, and despite the time difference and the added complications of our health system here, she went above and beyond to stay in touch with us and communicate with my doctors here. Although our first transfer didn't end up resulting in a health pregnancy, we still could not be happier that we chose Dr Turocy for this process, and have every faith in continuing to have her as our doctor.
Columbia is in an excellent location in the city. The clinic was always incredibly clean, with friendly staff. Overall, things were run very efficiently. In the few months I was there, there was the odd day when appointments would be running behind, but generally the regular monitoring appointments were quick and speedy. One thing that really stood out to me was that every nurse there was excellent at administering blood tests – quick and almost completely painless every time.
How was your experience with Jenna Turocy at Columbia University?
Dr Turocy was kind, caring and informative throughout our treatment. She was always available to speak to us on video calls, and was very quick to respond to emails whenever we had questions. Dr Turocy's manner was always gentle and friendly, but we really appreciated that she was also very clear in all her communication, and laid things out in a very simple and factual way. She dealt with the ups and downs in our emotions throughout the process, including whenever we got stressed or anxious. We also live abroad, and despite the time difference and the added complications of our health system here, she went above and beyond to stay in touch with us and communicate with my doctors here. Although our first transfer didn't end up resulting in a health pregnancy, we still could not be happier that we chose Dr Turocy for this process, and have every faith in continuing to have her as our doctor.
What's one piece of advice would you give a prospective patient of Jenna Turocy at Columbia University?
Don't be afraid to reach out directly to Dr Turocy, as she will always get back to you over email and is always happy to answer questions. On the flip side, her team is fantastic, so if you're concerned about anything, you can always get in touch with Lauren and Sakari as well.
During treatment, were you treated like a number or a human with Jenna Turocy at Columbia University?
We came to Columbia after a terrible previous experience at another fertility clinic in the city. The difference in care was immediate – we were introduced to the whole team, including nurse and medication coordinators, and finance, so from day one we knew who to contact if there were any problems. Dr Turocy was always available at short notice to get on a video call with us and answer any questions we had. Communication was excellent from everyone throughout the process. I also hugely appreciated the care from all the nurses and other members of staff who were there. After so many visits for bloodwork and scans, they made the effort to learn my name and what I looked like, so it always felt like a personal experience when I went in there.
Describe the protocols Jenna Turocy used in your cycles at Columbia University and their degree of success.
Dr Turocy worked with us around all our very specific requirements, including the need for us to freeze my husband's sperm, and our desire for genetic testing, as well as the complications around booking flights into New York. Nothing was too much trouble, and she was able to find solutions to every problem we had. She also didn't make us feel as though even trivial issues were a nuisance to her. At our previous clinic my first retrieval only resulted in 10 eggs and 1 healthy embryo, whereas my retrieval at Columbia resulted in 28 eggs and 8 healthy embryos. How closely I was monitored by Dr Turocy in terms of how long she kept me on the medication before retrieval clearly made a big difference to the results.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Sakari Joseph)
I predominantly spoke to Sakari for the duration of my treatment at Columbia. She was absolutely fantastic – always prompt to reply over email and provided very clear, detailed instructions at every step. She went above and beyond to organise additional visits for me with other nurses if she wasn't available herself.
Describe your experience with Columbia University.
Columbia is in an excellent location in the city. The clinic was always incredibly clean, with friendly staff. Overall, things were run very efficiently. In the few months I was there, there was the odd day when appointments would be running behind, but generally the regular monitoring appointments were quick and speedy. One thing that really stood out to me was that every nurse there was excellent at administering blood tests – quick and almost completely painless every time.
Describe the costs associated with your care under Jenna Turocy at Columbia University.
We were self-pay patients, and appreciated that Columbia offer a discounted bundle rate for self pay. This made a huge difference compared to our previous clinic, who charged for each monitoring appointment and blood test. Having all tests and appointments included in the bundle rate meant we didn't have to worry whenever extra tests were ordered.
10
Doctor
Jenna Turocy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 36 - 37
3 IUI
2 IVF
Male Factor
Unexplained
Income $200K - $499K
Investment Banker
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Forman] asked lots of questions about both my and my husband's medical history, and also made an effort to know more about us on a personal level...was very realistic with expectations and direct in the way he communicated with us, while also demonstrating empathy and compassion. His responsiveness to emails and phone calls, and the office's quick turnaround time in communicating results also helped take some of the stress and anxiety out of an already stressful process.
Christine and the other nurses at Columbia were wonderful. They are extremely communicative and always available to answer questions. All of the staff at the clinic from the phlebotomists to the ultrasound technicians were caring and kind. The morning monitoring process was extremely smooth and ran efficiently...Convenient location, bright, clean office...Some minor billing issues...
How was your experience with Eric Forman at Columbia University?
In our first appointment with Dr. Forman, he provided a thorough overview of Columbia's fertility clinic and the typical diagnostic tests a new couple undergoes before starting treatments. He also went through what the typical path would be to go down (although everyone will be different). Dr. Forman provided plenty of detail on the various procedures and types of medication and answered questions we had about outcome probability and risks of treatment. He asked lots of questions about both my and my husband's medical history, and also made an effort to know more about us on a personal level. After bloodwork and other diagnostic tests, it was decided the best course of action would be to start with IUIs. After the first one was successful, we decided to try another IUI given I had responded well to the medication. We were unsuccessful again on attempts 2 and 3 and decided to move onto IVF. We started IVF with about two weeks of medication and while my follicles were a little slow to start growing, there were plenty to proceed with the egg retrieval procedure. We were excited to have fertilized eggs a day after the procedure, unfortunately, none of the fertilized eggs made it viable embryos and our first cycle was over. This was upsetting and disappointing but Dr. Forman spent an hour on the phone with me after sharing the results walking through what could have caused that outcome and providing reassurance that he was confident that we could have success with another round. We agreed to take a month off and then try again. Dr. Forman tweaked our protocol slightly for round two and it seemed like my response to the medication was better this time around. After the egg retrieval, we had 8 fertilized eggs, 5 which made it to the Day 5 blastocyst stage and 4 which came back as good after being sent for genetic testing. Dr. Forman shared the news with us on Valentine's Day evening (which on top of being Valentine's Day was a also Sunday - he really does care about his patients!!) and we couldn't have been more grateful for such good news that day. We did a medicated transfer cycle a month later with our highest-quality embryo. While we did get pregnant based on the early bloodwork after the transfer, our levels were low and Dr. Forman was realistic about the chances of the pregnancy being viable. Ultimately we experienced a biochemical pregnancy which was devastating to us. Dr. Forman was understanding and compassionate while also giving us hope that we still have good embryos left and that there was a good chance the next try would work. For our next transfer, Dr. Forman suggested we try a natural cycle which involves no medication and closely monitoring my own cycle to time the transfer with ovulation. We used a trigger shot to ensure the timing of ovulation. This second cycle worked; early bloodwork looked promising and continued on the right trajectory and an ultrasound two weeks later confirmed the pregnancy and we saw the heartbeat. At 9 weeks we "graduated" from Dr. Forman's care and he helped us find an OBGYN to allow us to continue our care with Columbia.
What's one piece of advice would you give a prospective patient of Eric Forman at Columbia University?
Know you are in good hands and ask any and all questions you have - Dr. Forman will find time to get you the answers you need
During treatment, were you treated like a number or a human with Eric Forman at Columbia University?
Dr. Forman was very realistic with expectations and direct in the way he communicated with us, while also demonstrating empathy and compassion. His responsiveness to emails and phone calls, and the office's quick turnaround time in communicating results also helped take some of the stress and anxiety out of an already stressful process.
Describe the protocols Eric Forman used in your cycles at Columbia University and their degree of success.
IUIs: Clomid + Trigger Shot Retrieval Round 1: Started on birth control; Follistim + Low Dose HCG; Ganirelix; Lupron + HCG trigger Retrieval Round 2: Clomid; Follistim + Menopur; Ganirelix; Lupron + HGC trigger Medicated Transfer: Started on birth control; Estrogen + Progesterone injections Natural Transfer: Progesterone suppositories + trigger shot
Describe your experience with your nurse at Columbia University. (Assigned nurse: Christine (Nurse))
Christine and the other nurses at Columbia were wonderful. They are extremely communicative and always available to answer questions. All of the staff at the clinic from the phlebotomists to the ultrasound technicians were caring and kind. The morning monitoring process was extremely smooth and ran efficiently.
Describe your experience with Columbia University.
Strengths -Wonderful doctors and nurses who truly care and are accessible -Efficiently-run morning monitoring process -Convenient location, bright, clean office Weaknesses -Some minor billing issues
Describe Eric Forman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Forman is supportive of elective single embryo transfer
10
Doctor
Eric Forman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 32
1 Fertility Medications
Diminished Ovarian Reserve
Endometriosis
Male Factor
South Asian
Income $100K - $199K
2nd of 2 Docs
3 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Karipcin] is very efficient and knows what she is doing...She understood my anxiety issues caused due to infertility and understood my physical pain caused by severe endometriosis...we knew she would never take any shorts or do conventional practice, her plan was tailor only for me...Dr K helped us find the right surgeon [for diagnostic laparoscopy] and worked very closely with our surgeon to maximize our chances of successful transfer....
[nurse at Columbia University] was very polite and thorough and explained all instructions very well. she never minded taking follow up questions from me and always returned my calls the same day...Zaria( care coordinator) was very efficient in making changes to accommodate me. She made sure everyone was in sync. I never had to send a single reminder to anyone in the staff.
How was your experience with Sinem Karipcin at Columbia University?
After 2 failed embryo transfer of chromosomally normal embryos and a panic attack we met with Dr K. During our 1st consult she was very patient, professional and proactive- she took notes of my medical history, went through all my scan and reports, asked us abt our fertility goal ( which I had completely given up on), and also gave us an egg retrieval protocol. She knew exactly what I needed for good results. she was very positive abt my case and had a plan- we decided to do 2 egg retrievals as I have DOR and want 2 kids and she strongly suggested me to take Lupron for 2 cycles- due to endometriosis and adenomyosis- clearly it was long journey but she was totally on our side and knew how to get us the results. very next cycle we started ER protocol and despite low follicular count and DOR got 3 embryos. we took a break of 2 cycles, while we were figuring out a possible Infectious disease issue. Then we did 2nd ER and again got 3 embryos. the very same cycle I took first lupron shot. by then my endo pain was getting worse so we decided to diagnostic laparoscopy. Again Dr K helped us find the right surgeon and worked very closely with our surgeon to maximize our chances of successful transfer. Dr K was always more positive abt our case then us. She is very efficient and knows what she is doing. Every second I was in her care I was her number one priority. She decided to do a Mock transfer due to the position of my uterus and made a decision to do my transfer under anesthesia, by this point we trusted Dr K blindly and did what she said- we knew she would never take any shorts or do conventional practice, her plan was tailor only for me. I was vey nervous for the transfer but when I saw Dr K I could relax and calm down my nerves went in the transfer room the whole experience was very positive and I we got pregnant the same cycle. I know only Dr K could have got me pregnant because she understood how my case was different and was willing to think out of box.
What's one piece of advice would you give a prospective patient of Sinem Karipcin at Columbia University?
plz trust her. she knows what she is doing. plz let her know your expectations and tell her how you feel abt your struggles. She will go out of her way to make your journey easy. Her positive vibes will make you believe in your dream to become a mother.
During treatment, were you treated like a number or a human with Sinem Karipcin at Columbia University?
Dr K is like a very kind and understanding friend. She understood my anxiety issues caused due to infertility and understood my physical pain caused by severe endometriosis. she was well aware of my history and knew what hell of a journey I had been through. she always considered my comfort and pain levels before any treatment. I was truly taken care of under her practice. Dr K and Varda ( Nurse) would call me multiple times to make sure all my questions and concerns were addressed.
Describe the protocols Sinem Karipcin used in your cycles at Columbia University and their degree of success.
Dr K suggested Estrogen priming for my case she was right that cycle I did not get a lead follicle. For stimulation we used menopur and follistim. I think I took ovidrel for trigger shot. Although we got only 9 eggs( due to DOR) we got 3 embryos on day5. protocol was the same for both cycles and resulted in total 6 embryos. when I took lupron she strongly suggested me to take add back with it and that was blessing, without add back my lupron days were not livable. Infact with lupron + add back I was very energetic and productive. for transfer I took estrogen vaginally and progesteron in oil.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Varda )
Varda( nurse) was a blessing. I actually looked forward to her call after every monitoring appointment. she was very understanding and had an effect of a tranquillizer on my anxious infertility struck nerves. She was very polite and thorough and explained all instructions very well. she never minded taking follow up questions from me and always returned my calls the same day. I knew she genuinely cared for me and cheered me up whenever needed. Zaria( care coordinator) was very efficient in making changes to accommodate me. She made sure everyone was in sync. I never had to send a single reminder to anyone in the staff.
Describe your experience with Columbia University.
strength- best staff. they know they have the best people. everyone is in business of providing care, best medical services and nothing else. very high ethical standards- I never experienced negligence or carelessness from anyone or any department. After every appointment I got a feedback notification from clinic admin. weakness- none
Describe the costs associated with your care under Sinem Karipcin at Columbia University.
our first ER was covered by insurance 100%. 2nd ER was completely out of pocket- abt 10 k and transfer was covered by insurance.
Describe Sinem Karipcin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
she preferred single embryo transfer.
10
Doctor
Sinem Karipcin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 36 - 37
4 IUI
2 IVF
Diminished Ovarian Reserve
Endometriosis
Poor Egg Quality
Recurrent Pregnancy Loss
European
Ashkenazi Jewish
Income $100K - $199K
Professor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Because of my diminished ovarian reserve, we planned to do all three retrievals [with Dr. Karipcin] back to back for batching before moving on to a transfer...has a wonderful way of making you feel seen and known. She knows your case inside and out, and is able to talk about it on the fly during appointments and procedures. She is quite genuine and makes you feel like she cares about you and is rooting for your success.
We had a very positive experience with Columbia Fertility Center. Everyone from the front desk, to the phlebotomists, to the sonographers, to the nursing staff and care coordinators were attentive, efficient, and extremely friendly. We had dozens of appointments over the course of a year and rarely, if ever, had to wait (even in the midst of the covid pandemic). The space is bright, friendly, and soothing and extremely clean. The OR is the back of the office which makes it a one stop shop. It truly came to feel like a second home (for better or for worse). There is a 24-7 emergency help line that we made use of several times. It is probably important to know that you will not see your doctor during most of your monitoring appointments and they may not be on call when you have procedures (IUI/IVF). Our case was complicated in certain ways (e.g., I have a tilted cervix which made my IUIs and some additional tests hellish) and as such Dr. K made a special effort to be there for most of our big appointments.
How was your experience with Sinem Karipcin at Columbia University?
We have nothing but positive things to say about Dr. K. Not only is she an attentive and compassionate person but she is also extremely competent as a doctor. We never felt rushed during our appointments and she was responsive and thorough when we had questions. She knew our case inside and out. We ran into a variety of obstacles due to my diminished ovarian reserve and egg quality issues and she adjusted our protocol accordingly - at each stage we had better outcomes than the last. Throughout our travails, she was consistently positive/optimistic yet also realistic about the possible outcomes. If we decide to have more children in the future, we absolutely plan to continue on with Dr. K and in the interim we will highly recommend her to friends and family who encounter their own struggles with infertility.
What's one piece of advice would you give a prospective patient of Sinem Karipcin at Columbia University?
Our advice is not anything specific about Dr. K - we would advise new patients that this process is very likely to take longer than you anticipate and to adjust your expectations accordingly.
During treatment, were you treated like a number or a human with Sinem Karipcin at Columbia University?
Dr. Karipcin (aka Dr. K) has a wonderful way of making you feel seen and known. She knows your case inside and out, and is able to talk about it on the fly during appointments and procedures. She is quite genuine and makes you feel like she cares about you and is rooting for your success.
Describe the protocols Sinem Karipcin used in your cycles at Columbia University and their degree of success.
We tried for 6 months before seeking out a reproductive endocrinologist (by that point I was age 36). During that period, I had two miscarriages. I was diagnosed with diminished ovarian reserve and Dr. K also suspected that I had some endometriosis. My husband had low sperm morphology (2%). Our sequence of treatments was in part based on our insurance coverage which required at least three rounds of IUI before moving on to IVF. As such, we did three IUI cycles – the first one natural (no additional drugs) and the second two medicated – one with clomid and one with letrazole. We had a chemical pregnancy with the first and the second two were unsuccessful. From there we moved on to IVF. Thankfully, our insurance covers three retrievals/transfers (what luck/privilege as we could not go forward otherwise). Because of my diminished ovarian reserve, we planned to do all three retrievals back to back for batching before moving on to a transfer. 1) First Cycle: Meds: 225 gonal; 225 menopur; cetrotide starting day 9 of treatment. Unfortunately, I was unresponsive. I only produced 2 follicles and Dr. K switched us to IUI instead of a retrieval. The IUI was unsuccessful. 2) Second Cycle: Meds: 150 gonal days 1-8 --> 225 gonal starting day 9; 150 menopur; clomid days 1-5; cetrotide starting day 7 of treatment. This cycle I produced more eggs and went forward with the retrieval. 8 were retrieved, 7 mature. Unfortunately, most of the eggs had empty zona pellucida (which is the outside shell). As such, only 1-2 were able to be fertilized with ICSI. None made it past day 3. 3) Third Cycle: Meds: 150 gonal days 1-5 --> 225 gonal days 6-8 --> 300 gonal days 9-11; 150 menopur; letrazole days 1-5; cetrotide starting day 9. This cycle 10 were retrieved, 7 were mature, and 5 were fertilized with ICSI. Of those, 2 became day 5 blastocysts and 3 became day 7 blastocysts. We sent them out for genetic testing and the first two tested normal. We planned to take a month off before our final retrieval and somehow, by some miracle, I got pregnant naturally and am just starting my second trimester (fingers crossed). We have one more retrieval covered by our insurance and tentatively plan to go forward in the future (with Dr. K). In the meantime, our two “good” blastocysts are on ice for the future.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Varda Souverain)
Varda trained me on the injections and communicated with us about our medication protocol throughout our IUI and IVF cycles. She was always available through email/the phone and was quite responsive to our questions/needs.
Describe your experience with Columbia University.
We had a very positive experience with Columbia Fertility Center. Everyone from the front desk, to the phlebotomists, to the sonographers, to the nursing staff and care coordinators were attentive, efficient, and extremely friendly. We had dozens of appointments over the course of a year and rarely, if ever, had to wait (even in the midst of the covid pandemic). The space is bright, friendly, and soothing and extremely clean. The OR is the back of the office which makes it a one stop shop. It truly came to feel like a second home (for better or for worse). There is a 24-7 emergency help line that we made use of several times. It is probably important to know that you will not see your doctor during most of your monitoring appointments and they may not be on call when you have procedures (IUI/IVF). Our case was complicated in certain ways (e.g., I have a tilted cervix which made my IUIs and some additional tests hellish) and as such Dr. K made a special effort to be there for most of our big appointments.
Describe the costs associated with your care under Sinem Karipcin at Columbia University.
We had incredible insurance coverage (IUIs and IVF meds were fully covered, IVF was covered at 75%). We are waiting on bills for our second IVF retrieval but I believe that we ended up paying $1,300 out of pocket for our first retrieval as well as a handful of $20 copays here and there. I believe we will be paying approximately $100/month for frozen embryo storage.
Describe Sinem Karipcin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
We have yet to get to the transfer phase with Dr. K.
10
Doctor
Sinem Karipcin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 36 - 37
2 IVF
Uterine Fibroids
Black or African-American
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Sinem Karipcin] was personable, optimistic and realistic at the same time. I wrote that she treated me like a human because she always remember my name, my husband's name and even the purse I brought to each appointment...I felt like I was in excellent hands because she would tell me all of the statistics and even mentioned how some of the statistics were slightly different for African-American women (I'm African-American). At each appointment, Dr. Karipcin would explain next steps, remind me to stay optimistic. She didn't shy away from explaining potential complications that might arise due to my endometriosis and fibroids, but she would always remind me to focus on the positive and that we would deal with any complications as they might arise.
Columbia University Fertility is clean, the staff is professional and they are very good at providing information upfront. Once you decide to work with them, you are matched with a Care team, given their contact information and clear understand of the procedures and protocols. The New York, NY location is also very accessible by public transportation, which was important to me. The biggest bonus is that Columbia Fertility offers a monthly support group for women undergoing fertility treatments (it was also open to non-Columbia patients), which I found helpful.
How was your experience with Sinem Karipcin at Columbia University?
Dr. K always welcomed me with a warm smile. She has a very strong bedside manner. In fact, I noticed that she greets everyone in the clinic by name when she comes in each morning. I felt like I was in excellent hands because she would tell me all of the statistics and even mentioned how some of the statistics were slightly different for African-American women (I'm African-American). At each appointment, Dr. Karipcin would explain next steps, remind me to stay optimistic. She didn't shy away from explaining potential complications that might arise due to my endometriosis and fibroids, but she would always remind me to focus on the positive and that we would deal with any complications as they might arise.
What's one piece of advice would you give a prospective patient of Sinem Karipcin at Columbia University?
Be sure to share all of your concerns. Dr. Karipcin will address each and every one of them. At one of our first appointments, I came in with a list of questions and concerns. She didn't let me leave until I'd written down notes/answers to each one of them. At one particular appointment, I cried while waiting to get my blood drawn. Dr. Karipcin and Nurse Varda set with me to alleviate my fears while in between patients.
During treatment, were you treated like a number or a human with Sinem Karipcin at Columbia University?
Dr. K was personable, optimistic and realistic at the same time. I wrote that she treated me like a human because she always remember my name, my husband's name and even the purse I brought to each appointment. When scheduling me for morning monitoring, Dr. K and her team (Nurse Varda and Zaria) were always mindful to get me in as early as possible because I'm a teacher.
Describe the protocols Sinem Karipcin used in your cycles at Columbia University and their degree of success.
We did two round of IVF. Our regime consisted of was Gonal F, Menopur and then Centrotide. The trigger injection was Ovidrel and Lupron. Our first retrieval yielded about 8 eggs. The second retrieval yielded 15 eggs. Our IVF rounds were relatively close together (Oct/Nov 2019 & Dec 2019), the insurance company approved it and we wanted to complete them before Christmas. We did the recommended genetic testings for the embryos. So, now we have a total of 6 chromosomally strong embryos that can be transferred. Our original transfer date was postponed due to Covid. So, we did a transfer in May 2020. I am currently 16 weeks pregnant.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Nurse Varda)
Nurse Varda and Care Coordinator Zaria were extremely helpful to me. Varda was patient and answered every question in the emails I sent her. I would send emails with like 8 items and she would be sure to answer each question/concern. Zaria was thoughtful enough to call me for scheduling during my teacher breaks or lunchtime, because she knew those were the only times I was free to talk. The nursing staff, including ultrasound technician Rachel, Denaisha and Tanisha who took my blood during morning monitoring were also very welcoming, comforting, professional and funny. There was one appointment (in which we noticed that one of my fibroids was slightly bigger and this absolutely crushed me) and they reminded me to be positive, to pray and then got me focused on sports or some other topic so that I would stop crying, before heading to work. I was very thankful for them and their conversation.
Describe your experience with Columbia University.
Columbia University Fertility is clean, the staff is professional and they are very good at providing information upfront. Once you decide to work with them, you are matched with a Care team, given their contact information and clear understand of the procedures and protocols. The New York, NY location is also very accessible by public transportation, which was important to me. The biggest bonus is that Columbia Fertility offers a monthly support group for women undergoing fertility treatments (it was also open to non-Columbia patients), which I found helpful.
Describe your experience with your monitoring appointments at Columbia University.
The morning monitoring hours worked well with my teaching schedule. It was very organized as well.
Describe the costs associated with your care under Sinem Karipcin at Columbia University.
The majority of our treatment was covered by insurance. In fact, we didn't proceed until we knew it would be covered as "in-network." I usually only had to pay the co-payment. The cost of the IVF medications were not fully covered by insurance but they are now covered in New York State.
Describe Sinem Karipcin's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Columbia University Fertility does not do multiple embryo transfers. This is very clearly explained in the paperwork that you have to sign prior to embarking on the IVF journey. They are also clear to reiterate this around the retrieval dates. I agreed with Dr. K's approach. Due to my age at the time (36), fibroids and endometriosis, multiple embryo transfers were not recommended. Neither my OB/GYN, Fibroid surgeon, nor Dr. Karipcin recommended multiple embryo transfers.
10
Doctor
Sinem Karipcin
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 33
4 IUI
1 IVF
Male Factor
Unexplained
European
Income $100K - $199K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Rudick was very patient with me, and was always available by email or by appointment to go through all of my questions. She made me feel like I had full control over the process, and that it was up to me to decide how aggressive I wanted to be, and the pace at which I wanted to proceed...She is also very straight forward and matter-of fact with results and reasons for those results, and she doesn't sugar-coat, which I appreciated and which added to my trust of her. When I received bad news after a few cycles back to back, Dr. Rudick sent me a very nice email and I felt that we were in this together, working toward a common goal. Al
The clinic [Columbia University] has a very calming atmosphere, and is very clean. There are plenty of seats for waiting patients, and several bathrooms. There was always water available and fresh fruit. The reception staff was very pleasant each time I arrived and check in was quick. The process during morning monitoring was consistent, and I hardly ever had to wait more than 5-10 minutes after my scheduled appointment time to be seen.
How was your experience with Briana Rudick at Columbia University?
Dr. Rudick is very professional and knowledgeable. She never pushed me to do something I was not ready to do, and let me set the pace of my treatments. When I decided to take a short break between cycles, she was very understanding. She is also very straight forward and matter-of fact with results and reasons for those results, and she doesn't sugar-coat, which I appreciated and which added to my trust of her. When I received bad news after a few cycles back to back, Dr. Rudick sent me a very nice email and I felt that we were in this together, working toward a common goal. Although Dr. Rudick was not always available at every visit, all of the doctors and nurses at Columbia were pleasant to work with. Before and during each procedure, Dr. Rudick would explain each step in detail, which helped ease my anxiety. I felt very cared for by her and the team at Columbia.
What's one piece of advice would you give a prospective patient of Briana Rudick at Columbia University?
I would tell her that she is in good hands, to trust the process, and to ask a lot of questions to ease anxiety and understand all of the details and risks. At points, it can seem like there are no answers and it is all trial-and-error, but with each cycle, more information is gathered that will lead you toward the right treatment for you.
During treatment, were you treated like a number or a human with Briana Rudick at Columbia University?
I was treated like a human, Dr. Rudick was very patient with me, and was always available by email or by appointment to go through all of my questions. She made me feel like I had full control over the process, and that it was up to me to decide how aggressive I wanted to be, and the pace at which I wanted to proceed.
Describe the protocols Briana Rudick used in your cycles at Columbia University and their degree of success.
After several tests, we were diagnosed with unexplained infertility, which can be very frustrating. We decided to try IUI first. The first cycle of IUI was with Clomid, which was not successful. The Dr. switched me to Letrozole for the next three IUI cycles. I felt a lot better on Letrozole (much less bloated). Unfortunately, these cycles all resulted in biochemical pregnancies. We met with Dr. Rudick to discuss next steps, and she recommended IVF with genetic testing as she suspected a chromosomal issue in the embryo was the cause of the biochemicals. We proceeded with this recommendation, which produced two normal embryos. We transferred one of the embryos and this resulted in a positive pregnancy.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Julissa Mota)
Julissa and the nursing staff were very organized and pleasant to work with. Julissa always called me and/or emailed me with results around the same time of day, the day after testing. This was very consistent and eased my mind, because I knew when to expect to hear from her. I felt that I could reach out to her if I had any questions about medications, treatments, etc. When I started my first IVF cycle, Julissa met with me and showed me how to mix and administer each medication, and gave me tips on how to organize the meds and make it easy. She also sent me links to instructional videos online. The information was very helpful and eased my anxiety. I also got to know the phlebotomists; they were always nice and would greet me and say hello when they saw me. I felt like everyone was rooting for me.
Describe your experience with Columbia University.
The clinic has a very calming atmosphere, and is very clean. There are plenty of seats for waiting patients, and several bathrooms. There was always water available and fresh fruit. The reception staff was very pleasant each time I arrived and check in was quick. The process during morning monitoring was consistent, and I hardly ever had to wait more than 5-10 minutes after my scheduled appointment time to be seen.
Describe the costs associated with your care under Briana Rudick at Columbia University.
Fortunately, I had fertility coverage under my health insurance. I did have to pay some costs out of pocket up to the deductible. I also had to pay for the embryo freezing and the Genetic Testing separately, these were not covered by insurance. All in, I feel that I paid close to $8,000 out of pocket in total.
Describe Briana Rudick's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Rudick recommended transferring one embryo at a time, to avoid a multiple pregnancy. We agreed on this course of action.
10
Doctor
Briana Rudick
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 38
1 Egg Freezing
1 Embryo Freezing
Income $200K - $499K
1st of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Forman listened to my concerns and is very good with first time IVF patients. Nothing was too small for his attention and he’s always doing his best for you. He consistently went above and beyond for me the entire time I was in his care. A perfect example of this was when I had expressed how much I wanted him to perform the actual IVF procedure rather than another doctor from the clinic. The day of the procedure, it wasn’t guaranteed that he could make it but he rushed to the clinic and made it happen.
I had Katrina and Tiffany as nurses. They did their jobs well. Even the nurses who draw blood exhibited a great standard of care. Peri, the Egg Donor Program Coordinator, is especially great. She was incredibly helpful and reliable.... I can't recommend this clinic (Columbia) enough. The only things that I would hope for other to avoid are things that they can't necessarily control. 1) Make sure your procedures are pre-authorized well in advance. Speak with your insurance yourself and know for sure that pre-autho went through.
How was your experience with Eric Forman at Columbia University?
Dr. Forman listened to my concerns and is very good with first time IVF patients. Nothing was too small for his attention and he’s always doing his best for you. He consistently went above and beyond for me the entire time I was in his care. A perfect example of this was when I had expressed how much I wanted him to perform the actual IVF procedure rather than another doctor from the clinic. The day of the procedure, it wasn’t guaranteed that he could make it but he rushed to the clinic and made it happen. I actually teared up when I saw him. These things mean the world to women who have no control over their bad fortune.
During treatment, were you treated like a number or a human with Eric Forman at Columbia University?
Dr. Forman listened to my concerns and is very good with first time IVF patients. Nothing was too small for his attention and he’s always doing his best for you. He consistently went above and beyond for me the entire time I was in his care. A perfect example of this was when I had expressed how much I wanted him to perform the actual IVF procedure rather than another doctor from the clinic. The day of the procedure, it wasn’t guaranteed that he could make it but he rushed to the clinic and made it happen. I actually teared up when I saw him. These things mean the world to women who have no control over their bad fortune. He and his team understood that these things mattered and what a difference it makes when your concerns are taken seriously. Even the front desk and nurses who draw blood exhibited the same standard of care. Peri, the Egg Donor Program Coordinator, is especially great. She was incredibly helpful and reliable. I can’t recommend Columbia University Fertility Center enough.
Describe the protocols Eric Forman used in your cycles at Columbia University and their degree of success.
I do not have a uterus but still have my ovaries. IVF, creating and freezing embryos and using a gestational carrier was the only strategy. It was all pretty straight forward for everyone. I declined using birth control because I had LH test strips to tell me approximately when my first day of cycle would be. He then monitored my blood work until we knew when to start everything. My injectables were Menopur, Gonal F & Cetrotide.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Katrina)
I had Katrina and Tiffany as nurses. They did their jobs well. Even the nurses who draw blood exhibited a great standard of care. Peri, the Egg Donor Program Coordinator, is especially great. She was incredibly helpful and reliable.
Describe your experience with Columbia University.
I can't recommend this clinic enough. The only things that I would hope for other to avoid are things that they can't necessarily control. 1) Make sure your procedures are pre-authorized well in advance. Speak with your insurance yourself and know for sure that pre-autho went through. 2) One of the third party companies that they work with, Igenomix that is used for PGS testing, relies on your IVF doctor to explain things that I believe should be their responsibility. The only thing that the clinic can do to help avoid a lot of frustration when it comes to finding out your results from Igenomix is to explain to their patients that 1) Currently, NY state law does not does not allow companies like Igenomix to disclose mosaic results 2) Explain that mosaic results from Igenomix are handled differently and how. 3) Interpret the results from Igenomix completely for the patient before they try to do it for themselves with an Igenomix rep. Again, all things that I believe Igonmix should explain before someone uses their services considering it has to do with their results and the service that your paying them to do, not the clinic. Igenomix should be saying, “You should know that that NY State law prevents us from disclosing information about mosaics…”, “this is how we outline our results. we conclude mosaic embryos are also abnormal embryos so you wouldn’t use them anyway… (paraphrasing that last part… that’s not exactly right)..”, “This is how you interpret our results, here is an example”.
10
Doctor
Eric Forman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, 22 Eggs Frozen
NPS
10
NPS
10
Age 33 - 34
2 Egg Freezing
Latinx
Income $50K - $99K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I had an egg freezing cycle. She [Dr. Ashley Wiltshire] monitored my hormones and my follicle size and adjusted the levels day by day and I responded appropriately. She has the medical expertise to get you to achieve your goal. It was nerve wracking for me since I have to pay out of pocket but I only had successful experiences with her...She was very kind, answered all my medical questions, was never inpatient with me...I was very afraid of how I would manage with my busy schedule but she accommodated every question I had an maneuvered my cycle so I would do it before my vacation and an important exam. I gladly did a second cycle with her because of how easy she made it the first time and because she explained to me the percentage of success with my first cycle. I like that she involved me with the process. She is incredibly smart and I’m so glad I got to experience her care as a patient.
[Columbia University's] strength was that there was 2 locations so I did my ultrasound in one location and the egg retrieval somewhere else which went smoothly with my job schedule. They also allowed me to meet with the doctors virtually. Also they gave me information on how to qualify for the medications with a discount program which was not done at the other fertility center I visited before this one. Basically everything that was initially going to be a barrier was resolved in this clinic (location, visits, and medications).First cycle $10,450. Second cycle $9700...
How was your experience with Ashley Wiltshire at Columbia University?
I was very afraid of how I would manage with my busy schedule but she accommodated every question I had an maneuvered my cycle so I would do it before my vacation and an important exam. I gladly did a second cycle with her because of how easy she made it the first time and because she explained to me the percentage of success with my first cycle. I like that she involved me with the process. She is incredibly smart and I’m so glad I got to experience her care as a patient.
What's one piece of advice would you give a prospective patient of Ashley Wiltshire at Columbia University?
Rest easy because you are in safe, knowledgeable, and kind hands. Any worries you have, she will tell you the truth and use her medical reasoning while being understanding. You lucked out as did I!
During treatment, were you treated like a number or a human with Ashley Wiltshire at Columbia University?
She was very kind, answered all my medical questions, was never inpatient with me.
Describe the protocols Ashley Wiltshire used in your cycles at Columbia University and their degree of success.
I had an egg freezing cycle. She monitored my hormones and my follicle size and adjusted the levels day by day and I responded appropriately. She has the medical expertise to get you to achieve your goal. It was nerve wracking for me since I have to pay out of pocket but I only had successful experiences with her.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Sakari Joseph)
I had many nurses but the main nurse always responded quickly and would reach out to Dr. Wiltshire if she needed to or to the Medication Coordinator or Appointment Coordinator in a timely manner
Describe your experience with Columbia University.
The clinic’s strength was that there was 2 locations so I did my ultrasound in one location and the egg retrieval somewhere else which went smoothly with my job schedule. They also allowed me to meet with the doctors virtually. Also they gave me information on how to qualify for the medications with a discount program which was not done at the other fertility center I visited before this one. Basically everything that was initially going to be a barrier was resolved in this clinic (location, visits, and medications).
Describe the costs associated with your care under Ashley Wiltshire at Columbia University.
First cycle $10,450. Second cycle $9700
Describe Ashley Wiltshire's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
I did not do elective single embryo transfer
10
Doctor
Ashley Wiltshire
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021 - 2023, Successful
NPS
9
NPS
8
Age 34 - 36
2 IVF
European
Business Executive
Only Doc Seen
Strongly Recommends
Neutral
Successful
Dr. K [Karipcin] is decisive, which gave me confidence in her plans. While she gives very clear medical options, I especially appreciated a moment in time where I told her I was upset with our progress (not her fault, but a natural feeling during IVF), and she immediately adjusted our plan to respect my feelings and push forward. She also surprised us by showing up for our second transfer when another doctor was scheduled to run the procedure...
The clinic [Columbia University] does not have a patient portal - they only send encrypted emails which you can't access after a certain period of time, so you have to save everything for your own records...My care coordinator, Sam, was extremely diligent and responsive. I would hear from her immediately after finalizing plans with Dr. K - I never had to chase or follow up myself... The clinic needs to do a better job of making sure care does not stop when a doctor is on leave for any period of time...
How was your experience with Sinem Karipcin at Columbia University?
Dr. K is decisive, which gave me confidence in her plans. While she gives very clear medical options, I especially appreciated a moment in time where I told her I was upset with our progress (not her fault, but a natural feeling during IVF), and she immediately adjusted our plan to respect my feelings and push forward. She also surprised us by showing up for our second transfer when another doctor was scheduled to run the procedure. I am so glad she was there for our successful transfer - she deserved the success too!
What's one piece of advice would you give a prospective patient of Sinem Karipcin at Columbia University?
If you have any questions about the plan and next steps, just ask. Dr. K is responsive through email and often time calls to make sure everything is clear. Make sure you know exactly what is going on.
During treatment, were you treated like a number or a human with Sinem Karipcin at Columbia University?
Dr. K felt like a partner in our journey. She was kind to me and my husband. She encouraged us to not only consider our medical options, but to also consider my feelings.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Sam, Varda, Kimberly)
My care coordinator, Sam, was extremely diligent and responsive. I would hear from her immediately after finalizing plans with Dr. K - I never had to chase or follow up myself. She was also flexible and helped find times that worked for everyone. I especially appreciated Sam's care while Dr. K was out of the office on maternity leave, making sure that my appointments continued. I had a couple primary nurses throughout my time, and their communications and instructions were always clear. I also want to mention that the staff who drew blood was kind and quick.
Describe your experience with Columbia University.
The clinic located on Broadway in New York has clean, modern facilities where I was able to go for many services, from blood draw to monitoring, including egg retrievals and transfers. The clinic does not have a patient portal - they only send encrypted emails which you can't access after a certain period of time, so you have to save everything for your own records. The clinic needs to do a better job of making sure care does not stop when a doctor is on leave for any period of time.
Describe your experience with your monitoring appointments at Columbia University.
I could schedule my appoints online. It was easy to find a time that worked within a broad window. I never had to wait - the staff and appointments were always on time, like clockwork.
What specific things went wrong at Columbia University?
  • Provided conflicting information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Columbia University.
I was instructed to begin taking medications during a natural cycle because of a miscommunication. I caught it early so we were able to stop medication and continue with the natural cycle, but I was the one who noticed the error.
9
Doctor
Sinem Karipcin
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
8
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2023, 25 Eggs Frozen
NPS
10
NPS
10
Age 33
1 Egg Freezing
European
Income $200K - $499K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Wiltshire was super thorough and conscientious with my care...Dr. Wiltshire really pushed me to have as many mature follicles as possible while closely monitoring me for hyperstimulation. Several ultrasound techs/providers commented that I might be ready for triggering based on my ultrasounds, but she was super patient and wanted to keep going. I'm at a stage in my career/training where the egg retrieval was a big financial commitment for me, and I really appreciate her careful care so that I could get the most out of this cycle as possible...
[Columbia University] Very efficient and high volume. Doctor was easily reachable and communicative over email. Saw her a handful of times throughout monitoring, which is not necessarily a problem. Morning monitoring appointments very efficient---they were always on time and ultrasounds/bloodwork were always complete within 15 minutes. All of the phlebotomists and techs were very available. I also broke a menopur vial at home once and they gave me a replacement that was lying around, which I really appreciated.
How was your experience with Ashley Wiltshire at Columbia University?
I would recommend Dr. Wiltshire to anyone! She was super communicative and available throughout the whole process, and was really patient and meticulous with my care. The entire clinic as well was well organized, and they offer very early morning monitoring appointments which was super helpful with my work schedule.
During treatment, were you treated like a number or a human with Ashley Wiltshire at Columbia University?
Dr. Wiltshire was super thorough and conscientious with my care. I am a physician and am undergoing elective egg freezing, and Dr. Wiltshire really pushed me to have as many mature follicles as possible while closely monitoring me for hyperstimulation. Several ultrasound techs/providers commented that I might be ready for triggering based on my ultrasounds, but she was super patient and wanted to keep going. I'm at a stage in my career/training where the egg retrieval was a big financial commitment for me, and I really appreciate her careful care so that I could get the most out of this cycle as possible.
Describe the protocols Ashley Wiltshire used in your cycles at Columbia University and their degree of success.
Egg retrieval: follistim + menopur days 1,2 follistim + menopur+ganirelix days 3-10 Trigger: lupron only Extraction on day 12
Describe your experience with Columbia University.
Very efficient and high volume. Doctor was easily reachable and communicative over email. Saw her a handful of times throughout monitoring, which is not necessarily a problem. Morning monitoring appointments very efficient---they were always on time and ultrasounds/bloodwork were always complete within 15 minutes. All of the phlebotomists and techs were very available. I also broke a menopur vial at home once and they gave me a replacement that was lying around, which I really appreciated.
Describe the costs associated with your care under Ashley Wiltshire at Columbia University.
cycle $8000 meds $2500 anethesia $600 storage first year free, then $1200 annually
Describe Ashley Wiltshire's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
N/A
10
Doctor
Ashley Wiltshire
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 33
3 IVF
Ashkenazi Jewish
Income $200K - $499K
Sales Representative
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Forman] spoke to us on the phone after looking over my charts off-hand and quickly summed up what he thought the process would look like...I am someone who NEEDS coddling, and once i explained this to him- he really went out of his way to do this...The last cycle we did a microdose lupron flare which seemed to yield the best results. We got 10 eggs and out of the 10- 6 of them were viable quality embryos...
The medical staff at Columbia is BEYOND. I wrote an email after the first egg retrieval to the team to send my appreciation...They are emotional superwomen- who have mentally pushed me to keep going when there were days where i felt like i would never get pregnant. Their relationship with Dr. Forman is wonderful...From the medical assistants so the AMAZING sonographers- the team is SO top notch. You go for your doctor, and stay for them...
How was your experience with Eric Forman at Columbia University?
We switched to him after a terrible experience beforehand. He came highly recommended and since IVF is probably one of the most traumatic things as a woman you will go through, it's important to have the right people behind you. He spoke to us on the phone after looking over my charts off-hand and quickly summed up what he thought the process would look like. He is a bit shy, but answers every question you have, and will always answer via email. If you have questions and you prefer to speak on the phone- tell him this, he wants you to have the best experience possible. I am someone who NEEDS coddling, and once i explained this to him- he really went out of his way to do this.
What's one piece of advice would you give a prospective patient of Eric Forman at Columbia University?
He is shy at first, but dont take it personally- it's just him! He really is the BEST doctor, and will help you reach your goal- to get pregnant!!
During treatment, were you treated like a number or a human with Eric Forman at Columbia University?
Dr. Forman is the very best. We switched doctors after feeling like a number at Cornell with a previous doctor. As you will read, he responds to every email, will call you, and explain everything in detail to you. IVF is VERY overwhelming, so make sure your doctor is the doctor you want.
Describe the protocols Eric Forman used in your cycles at Columbia University and their degree of success.
We did three different protocols. The first one, we started off before my period-since i am relatively " young" for IVF there was nothing to be assumed wouldn't be easy. We started off with Gonal F. Menopur, Cetrotide, Leuprolide, Ovidrel- but the Menopur hurt so much that we switched to low dose HCG. The menopur just really burned and i couldnt take it. the first round we didnt get many eggs and the quality wasn't great so he recommended i take Coq10 ( which DEFINITELY helped ) so for the second round we waited to start my period- and did a similar treatment- but i took Clomid first to help. The last cycle we did a microdose lupron flare which seemed to yield the best results. We got 10 eggs and out of the 10- 6 of them were viable quality embryos!
Describe your experience with your nurse at Columbia University. (Assigned nurse: Christine)
The medical staff at Columbia is BEYOND. I wrote an email after the first egg retrieval to the team to send my appreciation. From the medical assistants so the AMAZING sonographers- the team is SO top notch. You go for your doctor, and stay for them. When you feel like you are doing the same thing over and over, and feel discouraged- it's nice that you have a team of women to keep pushing you. Evelyn, Sabrina, Meghan, Diana, go above and beyond. The sonographers are also TOP NOTCH- so i Hope that i can write a whole blurb on them especially Margaret who is now like family.
Describe your experience with Columbia University.
THE BEST OF THE BEST OF THE BEST- Sabrina- who always would draw my blood- since i HATE giving blood. Evelyn, who would push me mentally, Meghan- who was always there for a hug. Diana- who is always there to make you laugh. The sonographers- Margaret and Natasha, are now family. If it werent for Margaret i don't think i could have gotten through this whole process. She caught me in her arms when i started crying about my embryos, and held my hand when i did my 2nd embryo transfer. They are emotional superwomen- who have mentally pushed me to keep going when there were days where i felt like i would never get pregnant. Their relationship with Dr. Forman is wonderful, and they always reinforced that i picked the best team!
Describe the costs associated with your care under Eric Forman at Columbia University.
Our insurance covered about 90% of everything, since we were doing IVF because we are carriers for Cystic Fibrosis. The PGT Lab cost 3000 out of pocket, plus an additional 400 per embryo.
Describe Eric Forman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
He always suggests Eset
10
Doctor
Eric Forman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 35
2 IUI
Unexplained
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Bishop really took the time to get to know me and my partner and our goals...immensely kind, knowledgeable, and responsive throughout the process. She took care to address our concerns - going out of her way to schedule appointments with us to talk things over when we she sensed we were struggling with whether to continue with IUI versus proceed to IVF - and even remembered small details of our lives that we had shared with her...
It is a big clinic [Columbia University] that serves a lot of patients, so you may not always see the same ultrasound technicians or phlebotomists. But I found that its size was a real strength: They were SO efficient at getting patients in on time...And despite serving many patients, the staff always seemed to remember me and were so kind towards me - I never felt like a number or just another patient...
How was your experience with Lauren Bishop at Columbia University?
Dr. Bishop was immensely kind, knowledgeable, and responsive throughout the process. She took care to address our concerns - going out of her way to schedule appointments with us to talk things over when we she sensed we were struggling with whether to continue with IUI versus proceed to IVF - and even remembered small details of our lives that we had shared with her. We felt every step of the way that we were in great hands and that we had a really thoughtful plan in place to help us build a family.
During treatment, were you treated like a number or a human with Lauren Bishop at Columbia University?
Dr. Bishop really took the time to get to know me and my partner and our goals. She was so warm and lovely with us, and remembered details about a separate adoption/guardianship process we are going through. We always felt that she took care to make us feel supported and listened to.
Describe the protocols Lauren Bishop used in your cycles at Columbia University and their degree of success.
Our plan was to do three rounds of IUI - with Letrozole instead of Clomid, as I had received a PCOS diagnosis from a past doctor. When my lining wasn't growing enough - and it seemed that our second round of IUI wouldn't work out - Dr. Bishop suggested increasing the dose of Letrozole slightly to help with both follicle growth and endometrial growth. We never had to carry out that plan, as the second round of IUI was successful despite my thin lining (and a low sperm count for that retrieval)! Dr. Bishop told us to be optimistic despite the long odds, and we were grateful for that advice.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Kristina Cudjoe)
Kristina, Desiree (my care coordinator), and the whole nursing staff were wonderful. They were responsive, on the ball, and really kind and generous with their time and support.
Describe your experience with Columbia University.
I had a wonderful experience at CUFC. It is a big clinic that serves a lot of patients, so you may not always see the same ultrasound technicians or phlebotomists. But I found that its size was a real strength: They were SO efficient at getting patients in on time - a huge deal when you're going through fertility treatments and often have to go in every morning. And despite serving many patients, the staff always seemed to remember me and were so kind towards me - I never felt like a number or just another patient.
Describe the costs associated with your care under Lauren Bishop at Columbia University.
I have a high-deductible insurance plan, so it ultimately cost me about $1,000-$2,000 for two IUI cycles and all the associated testing and appointments. But I believe those with better insurance ultimately didn't have to pay much at all, and CUFC will assign you a financial counselor who can help map out costs etc.
10
Doctor
Lauren Bishop
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
9
Age 30
PCOS
Ashkenazi Jewish
Income $200K - $499K
Lawyer
Only Doc Seen
IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Turocy always made me feel like a priority. She knew my case backward and forwards. I came to her from a prior clinic, and even before arriving at Columbia, she had read my complete file and was incredibly thorough. In addition, Dr. Turocy always made herself available - whenever I had questions (which was often) I was able to email her directly, and she was always responsive no matter how big or small the question was...
I was assigned a nurse [at Columbia University], and she emailed my blood results/next steps very promptly the afternoon that I had received my blood drawn. She always made herself available, answered all of my questions, and would make sure to confirm with Dr. Turocy if there was anything she was not 100% certain of. I appreciated her empathy throughout the entire process...You schedule your own bloodwork/ultrasound appointments on their patient portal...I was able to schedule them on my own time...
How was your experience with Jenna Turocy at Columbia University?
I came to Dr. Turocy after a grueling fertility journey - I had been to two other clinics, had undergone multiple frozen transfers, IUIs, had two miscarriages, and had multiple hysteroscopies. I came to Dr. Turocy feeling pretty helpless about my journey. She was incredibly empathetic, and she was extremely thorough and clear in explaining her ideas for next steps. Dr. Turocy suggested ideas that had not been previously brought up from the many doctors/consults I had, and she was also always willing to hear my perspective on the course of treatment. I was used to not seeing my doctors so frequently at my scans, but Dr. Turocy was unique in that if she was able to be at a scan, she made sure to be there (and when she wasn't, they were not major scans). After two and a half years of infertility, I found a doctor who exceeded my expectations - in terms of her intellect, thinking outside the box, her clarity on treatment, and most importantly, her empathy and bedside manner.
What's one piece of advice would you give a prospective patient of Jenna Turocy at Columbia University?
Don't be afraid to ask questions about your treatment if you don't understand something - she welcomes questions and is always happy to explain something that may be unclear.
During treatment, were you treated like a number or a human with Jenna Turocy at Columbia University?
From my first consultation with Dr. Turocy, through all of the appointments and scans, Dr. Turocy always made me feel like a priority. She knew my case backward and forwards. I came to her from a prior clinic, and even before arriving at Columbia, she had read my complete file and was incredibly thorough. In addition, Dr. Turocy always made herself available - whenever I had questions (which was often) I was able to email her directly, and she was always responsive no matter how big or small the question was.
Describe the protocols Jenna Turocy used in your cycles at Columbia University and their degree of success.
Dr. Turocy started my treatment by conducting a diagnostic hysteroscopy - I had previous hysteroscopies previously (a uterine septum removed, after a D&C), so Dr. Turocy started with that so she could get a comprehensive look at my uterus. After doing multiple medicated frozen transfers, Dr. Turocy decided to do a natural frozen transfer (meaning, my body would ovulate on its own instead of simulating ovulation). Since I have PCOS and irregular periods, I started with letrozole to grow follicles, then moved onto injectables when the letrozole was not so effective. In addition, she placed me on metormin and lovenox (and progesterone suppositories). Lastly, a couple of days before the transfer, she did a new minor procedure (like a pap smear) called a PRP where she injected my hemoglobin (taken from a blood draw) and injected it into my uterus to stimulate additional blood flow to the area.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Sakari joseph )
I had been used to clinics where I either communicated with different nurses each visit, or had non-responsive nurses. When I came to Columbia, that all changed. I was assigned a nurse, and she emailed my blood results/next steps very promptly the afternoon that I had received my blood drawn. She always made herself available, answered all of my questions, and would make sure to confirm with Dr. Turocy if there was anything she was not 100% certain of. I appreciated her empathy throughout the entire process.
Describe your experience with Columbia University.
Some strengths of the clinic: 1. You schedule your own bloodwork/ultrasound appointments on their patient portal - this saved me so much time waiting on hold with reception (compared to other clinics), and I was able to schedule them on my own time. 2. The wait time was far shorter than the prior two clinics I had been to - I never found myself waiting a long time to be seen by a nurse/doctor. The phlebotomist and nursing teams were incredibly efficient. 3. I liked that my blood results came through email instead of phone - as a working person, it was often difficult to answer phone calls at the office especially when I was receiving such important news. Having it come through email made it much easier - of course, if I preferred a phone call, the office definitely could have accommodated that.
Describe the costs associated with your care under Jenna Turocy at Columbia University.
Thankfully, my insurance covered IVF, so I payed a $50 co-pay for each appointment, and there were some copays with medications, and with the hysteroscopy that I had done.
Describe Jenna Turocy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Given my age and the quality of my embryos, Dr. Turocy encouraged a single embryo transfer.
10
Doctor
Jenna Turocy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
9
NPS
9
Age 36 - 37
1 IVF
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
she [Dr. Bishop] was direct with what her assessment of the problems are and we worked together to come up with a plan of action. She was there for the major procedures but always informed us if she a different doctor would see us instead of her...She listened to our concerns and opinions, and worked with us to find what would work best. She was empathetic and kind. She always informed us when there would be changes so we were not surprised. She answered our emails promptly...
They [nurses at Columbia University] were efficient at communicating, and always answered my questions, provided results promptly and did not keep me waiting for too long at the clinic...They work fast and efficiently. I didn't have to wait for too long at my visits. Its clean and welcoming, not too crowded. The staff are kind. They are professional and provide expert care...
How was your experience with Lauren Bishop at Columbia University?
Dr Bishop is a patient person. She is graceful and kind. She is not going to be all over you during the treatment, but you will feel like she is walking with you through out the journey. In my case she educated me on many things I did not know and a lot of misconceptions I had about the process. I liked that she was direct with what her assessment of the problems are and we worked together to come up with a plan of action. She was there for the major procedures but always informed us if she a different doctor would see us instead of her. At this point, we are hopeful that we shall soon have a baby in our hands and we are thankful to her and her team.
What's one piece of advice would you give a prospective patient of Lauren Bishop at Columbia University?
Don't be afraid to tell her exactly how you feel, or what you would like. If it is possible, she will work with you for the best outcome.
During treatment, were you treated like a number or a human with Lauren Bishop at Columbia University?
I felt more like a human, because she treated us with respect and was honest with us concerning our issues. She listened to our concerns and opinions, and worked with us to find what would work best. She was empathetic and kind. She always informed us when there would be changes so we were not surprised. She answered our emails promptly.
Describe the protocols Lauren Bishop used in your cycles at Columbia University and their degree of success.
She used the short protocol ivf . I had a Frozen embryo transfer. I had a modified natural cycle to prepare for the frozen embryo transfer
Describe your experience with your nurse at Columbia University. (Assigned nurse: Kristina Cudjoe)
They were efficient at communicating, and always answered my questions, provided results promptly and did not keep me waiting for too long at the clinic
Describe your experience with Columbia University.
Strengths: They work fast and efficiently. I didn't have to wait for too long at my visits. Its clean and welcoming, not too crowded. The staff are kind. They are professional and provide expert care. Weaknesses: I cannot think of any at the moment
Describe the costs associated with your care under Lauren Bishop at Columbia University.
I had to pay out of pocket for the embryo biopsy and pre-genetic testing, since my insurance does not pay for that
Describe Lauren Bishop's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
She preferred to do a single embryo transfer. She educated me on the trade offs
9
Doctor
Lauren Bishop
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
10
NPS
9
Age 32
1 IVF
PCOS
Black or African-American
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Insogna] is incredibly patient with me, communicates sensitively and promptly yet honestly, considers my whole personhood, answers my questions rapidly, competently, simply and completely, consistently checks in on how I'm doing with the IVF process (physically and emotionally) and beyond...even accommodates my husband's needs, fears, questions, etc. with so much grace...
My nurse, care coordinator and the other nursing staff [at Columbia University] that I interact during visits with are kind, considerate, thorough and great at what they do...clean, efficient and thorough. My only qualm is the communication system. When they are closed and the answering service picks up they will only contact the doctor on call for a short list of reasons and sometimes my needs have fallen outside of that sphere and it has caused me a lot of anxiety and stress...
How was your experience with Iris Insogna at Columbia University?
Dr. Insogna is the most humane physician I have EVER worked with. She clearly works just as hard to treat me with kindness and compassion as she does to meet my physical, medical needs, yet she does that excellently as well. She is incredibly patient with me, communicates sensitively and promptly yet honestly, considers my whole personhood, answers my questions rapidly, competently, simply and completely, consistently checks in on how I'm doing with the IVF process (physically and emotionally) and beyond it, and even accommodates my husband's needs, fears, questions, etc. with so much grace. She is a dream. I love absolutely EVERYTHING about this doctor and it has been an honor to work with her and has literally set a new standard for my medical care going forward. I would recommend her to absolutely anyone I care about.
What's one piece of advice would you give a prospective patient of Iris Insogna at Columbia University?
Share your whole heart with her. Be a whole human, express yourself honestly as such and she will meet you where you are and you will never regret it.
During treatment, were you treated like a number or a human with Iris Insogna at Columbia University?
Dr. Insogna is the most humane physician I have EVER worked with. She clearly works just as hard to treat me with kindness and compassion as she does to meet my physical, medical needs. She is incredibly patient with me, communicates sensitively yet honestly, considers my whole personhood, answers my questions rapidly and completely, consistently checks in on how I'm doing with the IVF process and beyond it and even accommodates my husband's needs, fears, questions, etc. with so much grace. She is a dream.
Describe the protocols Iris Insogna used in your cycles at Columbia University and their degree of success.
Timed intercourse because I have PCOS and need help with ovulation so we started with minimal intervention and I only took oral drugs to help me ovulate. When that did not work twice, I asked to move to the next stage of intervention so we attempted an IUI and I never ovulated using Letrozole. Dr. Insogna recommended we move to IVF because she knows I want to get pregnant asap and because more potent ovulation meds might result in multiples given that I have a robust number of eggs. I then did an egg retrieval that resulted in 11 perfect embryos, 5 imperfect but viable and 2 that are not recommended for use and I will undergo my first transfer in 3 weeks.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Maddie Bellinger)
Everyone I work with at Columbia is great. My nurse, care coordinator and the other nursing staff that I interact during visits with are kind, considerate, thorough and great at what they do.
Describe your experience with Columbia University.
The clinic is mostly great. It is clean, efficient and thorough. My only qualm is the communication system. When they are closed and the answering service picks up they will only contact the doctor on call for a short list of reasons and sometimes my needs have fallen outside of that sphere and it has caused me a lot of anxiety and stress. I think they should have a voicemail box that you can leave a message out during off hours and maybe the ability to text the on call doctor so that they can quickly respond without being inundated with calls.
Describe the costs associated with your care under Iris Insogna at Columbia University.
8k
Describe Iris Insogna's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Insogna prefers one egg at at time for me given my embryo number, age, health, etc. in the hopes of my having the safest pregnancy possible and I agree.
What specific things went wrong at Columbia University?
  • Provided conflicting information
Describe the specific things that went wrong at Columbia University.
I have only once spoken to the on call doctor who told me something slightly different than my own doctor but we are all human and so we will not always align perfectly. The on call doctor also didn't have as much information as my primary physician.
10
Doctor
Iris Insogna
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 30
1 IUI
Anovulation
PCOS
East Asian
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Bishop is very thorough and detail-oriented, and everyone on the team were super professional and responsive. I was very stressed when I first learned about my diagnosis, and Dr. Bishop listened to me and suggested ways that I could gather reliable information so I don't freak out googling my symptoms online. My husband and I felt very much supported during the whole process...
Every patient at Columbia is assigned to a five person team: a nurse, a medication coordinator, a care coordinator, a financial coordinator and of course a fertility doctor. I was able to reach out or was reached out to specific person for my specific questions/needs. They are all super professional and responsive. I really like the five person team and it made me feel secure and know who to talk to if anything comes up...
How was your experience with Lauren Bishop at Columbia University?
Dr. Bishop and everyone on her team were amazing. We were so glad that we found them and decided to go through IUI with them. Dr. Bishop is very thorough and detail-oriented, and everyone on the team were super professional and responsive. I was very stressed when I first learned about my diagnosis, and Dr. Bishop listened to me and suggested ways that I could gather reliable information so I don't freak out googling my symptoms online. My husband and I felt very much supported during the whole process.
What's one piece of advice would you give a prospective patient of Lauren Bishop at Columbia University?
Dr. Bishop is a wonderful fertility doctor and you won't regret it to choose her!
During treatment, were you treated like a number or a human with Lauren Bishop at Columbia University?
Dr. Bishop is so patient and responsive during the whole process. We never felt rushed or left confused. She makes sure to answer all the questions that we have and she is very attentive to details. We felt our treatment was personalized and she always explains the next step and let us understand why.
Describe the protocols Lauren Bishop used in your cycles at Columbia University and their degree of success.
I was diagnosed with PCOS and anovulation. Dr. Bishop suggested to either IUI and IVF, which both are recommended in our case and it was up to us why one we want to go with. After choosing IUI, I started to monitoring my cycle and was prescribed with 2.5mg Letrozole and 250mcg Ovidrel. I took Letrozole the second day after my period. Then it turned out that I ovulated a week late and when it was time, I did the injection (Ovidrel) at home and went in for insemination the next day. Dr. Bishop suggested to try 5mg Letrozole since it seemed I didn't respond to that for next cycle. However, we got pregnant the first round! We were thrilled.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Samantha Brand (Care coordinator) and Kristina Cudjoe (Nurse))
Every patient at Columbia is assigned to a five person team: a nurse, a medication coordinator, a care coordinator, a financial coordinator and of course a fertility doctor. I was able to reach out or was reached out to specific person for my specific questions/needs. They are all super professional and responsive. I really like the five person team and it made me feel secure and know who to talk to if anything comes up.
Describe your experience with Columbia University.
Columbia is very well-organized. The protocol to assign each patient a five person team makes the treatment and care very much personalized. There are always people on call to answer any questions you may have, even on weekends! So I was never left worried or confused during the whole process. The process of scheduling morning monitoring appointment was so easy that every patient can do it on the app and there were always tons of appointments even in the early mornings, so I never had to worry about it may affect work. I never had to wait a long time. A lot of time it was in and out so the clinic was super efficient. The facility is located in a super accessible area and it was very clean and nice inside. I highly recommend Columbia Fertility!
Describe the costs associated with your care under Lauren Bishop at Columbia University.
We were lucky enough to have our insurance cover all the costs for the IUI. However, we were informed about the costs if we were to pay it ourselves. There were two week period when we didn't have insurance, we were informed about the costs before going in for any tests. So it was very transparent and we know what to expect. The financial coordinator was really helpful when it comes to insurance coverage and costs.
10
Doctor
Lauren Bishop
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 30 - 31
1 IVF
Male Factor
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady is an excellent communicator. We always heard back from her directly with any questions or requests we had, usually within 24 hours, even on weekends...always clear with her point of view and her recommendation if things were not perfect and because of that, we trusted her implicitly. She made a typically overwhelming process manageable...you always knew if something was a big deal / concern or it wasn't, which is a huge comfort in an ever stressful situation...
We loved CUFC. [Columbia University] It feels and looks more like a spa than a clinic. The staff works SO quickly for morning monitoring and all appointments, we never had to wait long at all. The staff is friendly and remembers their patients, I honestly enjoyed all of my appointments there...I only met my nurse in person once (covid) but she was always a great communicator and helped answer any questions we had...
How was your experience with Paula Brady at Columbia University?
Dr. Brady is an incredible doctor and we will continue to see her for any future needs to continue to grow our family. Many other reviewers sing her praises so I would like to point out two things in particular. Dr. Brady is an excellent communicator. We always heard back from her directly with any questions or requests we had, usually within 24 hours, even on weekends. Another thing we really appreciated about Dr. Brady was that you always knew if something was a big deal / concern or it wasn't, which is a huge comfort in an ever stressful situation. Dr. Brady was always clear with her point of view and her recommendation if things were not perfect and because of that, we trusted her implicitly. She made a typically overwhelming process manageable.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Go to Dr. Brady! Feel free to ask questions, she gets it. You are in great hands.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was very specific in her care and treatment. We knew she provided direction based on our unique situation.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
We did one egg retrieval which was successful. We used icsi to fertilize the eggs and did genetic testing on the embryos. We were very happy with the number of healthy embryos we were able to freeze. It took a long time for my body to recover from the retrieval (my ovaries were enlarged) and Dr. Brady worked with us on a plan to recover and try a transfer in the future. Unfortunately our first transfer did not work but our second one did and we are half way to meeting our first child!
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela)
I only met my nurse in person once (covid) but she was always a great communicator and helped answer any questions we had
Describe your experience with Columbia University.
We loved CUFC. It feels and looks more like a spa than a clinic. The staff works SO quickly for morning monitoring and all appointments, we never had to wait long at all. The staff is friendly and remembers their patients, I honestly enjoyed all of my appointments there.
Describe the costs associated with your care under Paula Brady at Columbia University.
We are very fortunate to have great fertility coverage from my company via Progyny. They covered most costs.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady recommends single embryo transfer but is open to multiple should the situation call for it. For our second transfer, Dr. Brady recommended we transfer 2 embryos as one of them did not look as strong as she would've preferred and she wanted to get our potential success rate back up. This plan worked and we are pregnant with one baby!
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Consult
NPS
10
NPS
10
Age 36
PCOS
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
For us Dr. Turocy wanted us to try naturally. We learned that I have PCOS which was the only cause of us/me not getting pregnant. So after both me and my husband were checked out. We were all set to start me on medication when she discovered I was pregnant! Unbelievable after months/a year of trying. I miscarriage my 1st pregnancy so she watched me very carefully during the 1st 10 weeks. Regular check-ups and ultrasounds. I felt very well taken care of...
Everyone [at Columbia University] was amazing and cheerful and very knowledgeable. Always sent me my text results day of and would give detail explanations. When I had to give blood they were very careful and quick...Close to the subway and bus. In a very nice building. They are almost always on time so you won’t be waiting forever...
How was your experience with Jenna Turocy at Columbia University?
Both my husband and I were extremely nervous about starting this process. But Dr. Turocy really made us at ease. She was amazing! Lucky I/we got pregnant extremely early in the process 😀. Dr. Turocy hardly needed to do anything with me except be there for me while my baby grew. I got the chance to have very early ultrasounds and we were able to hear the heartbeat at 6 weeks! An unbelievable experience! I almost didn’t want to change doctors. I wish she could be my OB as well. She asked for me to stay in contact and I have! I am so grateful to her and when my husband and I are ready to have another baby we will be back!
What's one piece of advice would you give a prospective patient of Jenna Turocy at Columbia University?
Ask her questions! I promise she’ll take the time to answer you even the ones you feel are dumb. Don’t be afraid to email her she’ll answer you!
During treatment, were you treated like a number or a human with Jenna Turocy at Columbia University?
After each check up she would sit down in a chair in the room and candidly answer every question me or my husband asked her. If I sent her an email she would respond the same day. And she remembered things about me. Small details I had offhandedly told her.
Describe the protocols Jenna Turocy used in your cycles at Columbia University and their degree of success.
For us Dr. Turocy wanted us to try naturally. We learned that I have PCOS which was the only cause of us/me not getting pregnant. So after both me and my husband were checked out. We were all set to start me on medication when she discovered I was pregnant! Unbelievable after months/a year of trying. I miscarriage my 1st pregnancy so she watched me very carefully during the 1st 10 weeks. Regular check-ups and ultrasounds. I felt very well taken care of.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Lauren Tinglin)
Everyone was amazing and cheerful and very knowledgeable. Always sent me my text results day of and would give detail explanations. When I had to give blood they were very careful and quick.
Describe your experience with Columbia University.
The clinic was amazing. A little bit confusing to find because of google maps but once you know where you’re going. Close to the subway and bus. In a very nice building. They are almost always on time so you won’t be waiting forever. Clean! Bathrooms are clean and spacious. Exam rooms are clean and spacious. Check-in is fast. No complaints at all.
Describe the costs associated with your care under Jenna Turocy at Columbia University.
Co-pays
Describe Jenna Turocy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
N/A
10
Doctor
Jenna Turocy
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
10
Age 50 - 52
Donor Eggs
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Forman is a great communicator...He was very responsive to my email queries outside of appointment time as well as in the appointments when I met with him in person. He is personable and empathic but is also very straight and direct about the facts of one's individual case...I was 50 when I met with Dr. Forman for the first time...advised that I would have the best chance of IVF success and a healthy baby with a donor egg, given my age...
I felt very cared for in my experience with Dr. Forman and his team at Columbia University Fertility Center. I greatly appreciated the transparency in billing, ease of setting up appointments/follow-ups, readiness and thoughtfulness in answers to my many questions, and insight and preparation regarding next potential steps the team readily provided. The team was unfailingly warm and empathic...
How was your experience with Eric Forman at Columbia University?
Dr. Forman is a great communicator, which is so needed in an IVF process, which is multilayered and sometimes confusing. He was very responsive to my email queries outside of appointment time as well as in the appointments when I met with him in person. He is personable and empathic but is also very straight and direct about the facts of one's individual case. This forthrightness builds trust.
What's one piece of advice would you give a prospective patient of Eric Forman at Columbia University?
I would highly recommend a client book a consult with Dr. Forman if considering IVF and deciding on a doctor and clinic in NYC.
During treatment, were you treated like a number or a human with Eric Forman at Columbia University?
I felt very cared for in my experience with Dr. Forman and his team at Columbia University Fertility Center. I greatly appreciated the transparency in billing, ease of setting up appointments/follow-ups, readiness and thoughtfulness in answers to my many questions, and insight and preparation regarding next potential steps the team readily provided. The team was unfailingly warm and empathic.
Describe the protocols Eric Forman used in your cycles at Columbia University and their degree of success.
I was 50 when I met with Dr. Forman for the first time. I wanted to have a child, but my partner had passed away unexpectedly. We had been trying for a child together at this late stage in life but had been unsuccessful. Dr. Forman advised that I would have the best chance of IVF success and a healthy baby with a donor egg, given my age. His team helped me navigate the donor selection process. Once that was completed, embryos were created and tested for viability, and an embryo transfer was scheduled. The embryo transfer was successful on the first try!
Describe your experience with your nurse at Columbia University. (Assigned nurse: Gertrude Wilfred)
All of the nursing staff were warm and empathic. I also found that they were organized and ready and able to answer any of my questions during a visit.
Describe your experience with Columbia University.
I really have no weaknesses to report about this clinic. I found all communications to be organized and well articulated, whether in billing, clinical, care coordination, or admin. I felt very supported by Peri Lowell who helps patients navigate the donor process, which can have multiple steps and decision pathways that feel complex and overwhelming at times.
Describe Eric Forman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
One of the reasons I chose Dr. Forman was his research and subsequent recommendation for single embryo transfers over multiples. I did not want to take the risk of potentially having twins/multiples through IVF.
10
Doctor
Eric Forman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 30 - 31
1 IVF
Ashkenazi Jewish
Marketer or PR
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Insogna is the sweetest, smartest doctor ever. Her warmth and support throughout this emotional process carried us through. Her motivation and genuine care is unprecedented in the field. She is beyond personable, relatable, and truly committed to her patients and their partners...She held my hand (both figuratively and literally) during milestone events. My husband and I established a personal relationship with her that felt natural and comforting, unlike anything we have experienced in the medical field
Only strengths [at Columbia University]; best-in-class doctors, amazing staff, comfortable surroundings, clean environment, easy scheduling, excellent communication, seamless insurance approval process through the financial coordinator team...I would faint from bloodwork. The entire team – Margaret included – accommodated my situation and would prepare an exam room ahead of time for bloodwork so that I could lay down during the routine blood draws. One nurse in particular, Megan, was so patient and kind to me
How was your experience with Iris Insogna at Columbia University?
Dr. Insogna is the sweetest, smartest doctor ever. Her warmth and support throughout this emotional process carried us through. Her motivation and genuine care is unprecedented in the field. She is beyond personable, relatable, and truly committed to her patients and their partners. She was extremely accessible and would answer emails at off-hours. I feel so very lucky to have had her as my fertility doctor. The journey would not have been the same without her! Dr. Insogna was invested in our success. She explained everything thoroughly and with compassion. She held my hand (both figuratively and literally) during milestone events. My husband and I established a personal relationship with her that felt natural and comforting, unlike anything we have experienced in the medical field. Fertility can be lonely but Dr. Insogna and her team made us feel seen and important. Her treatment plan worked and I am successfully pregnant and graduating from Columbia Fertility in the upcoming days. I will continue to check in with Dr. Insogna (as she told us to send updates) and will absolutely return to her for future pregnancies. After all, she made it happen! I cannot recommend her enough!!! She is a true gem!
During treatment, were you treated like a number or a human with Iris Insogna at Columbia University?
I definitely did not feel like a number. Dr. Insogna is the sweetest, smartest doctor ever. Her warmth and support throughout this emotional process carried us through. Her motivation and genuine care is unprecedented in the field. She is beyond personable, relatable, and truly committed to her patients and their partners. She was extremely accessible and would answer emails at off-hours. I feel so very lucky to have had her as my fertility doctor. The journey would not have been the same without her!
Describe your experience with your nurse at Columbia University. (Assigned nurse: Margaret Baazova)
I could write a novel! I established a very special relationship with my core team. I cannot thank them enough for the professional, tender care they provided. Margaret Baazova, sonographer, has become a friend. She is genuinely invested in my fertility success and has been supporting me from the beginning. We established an incredible connection from the start and she took such great care of me throughout the process. Margaret is extremely knowledgeable, passionate, and professional. She always explained everything thoroughly and was able to answer questions and ease potential concerns. The practice is extremely lucky to have her – she is a true asset. When I came to Columbia Fertility I had an irrational fear of needles. I would faint from bloodwork. The entire team – Margaret included – accommodated my situation and would prepare an exam room ahead of time for bloodwork so that I could lay down during the routine blood draws. One nurse in particular, Megan, was so patient and kind to me, and took the time to make me feel as comfortable as possible. I felt at ease with Megan and over time the fear subsided. She was understanding of my fear and would walk me through each step, encouraging me to breathe at specific times. This seems trivial but as a patient who would faint previously she really made the process much easier and more tolerable. I appreciated her kind understanding and compassion. I truly felt SO supported by Margaret and Megan. I never felt like a number at this practice. I am so lucky to have had a dedicated and trustworthy team. I could not have done this without their genuine care! I will continue to check in with them throughout my pregnancy as they were integral to my fertility experience!
Describe your experience with Columbia University.
Only strengths; best-in-class doctors, amazing staff, comfortable surroundings, clean environment, easy scheduling, excellent communication, seamless insurance approval process through the financial coordinator team.
10
Doctor
Iris Insogna
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
10
NPS
10
Age 40
1 Embryo Freezing
Diminished Ovarian Reserve
PCOS
Black or African-American
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Forman] has a sense of calmness to him which i think for folks like me (high anxious) works in his favor. I did not feel like he was pushing me unnecessarily towards any procedure. He performed the necessary tests and clearly explained the results, options available etc...His willingness to provide a clear path of what to expect and who will be involved in your care during each stage. During my process, he was going to be on vacation but he mentioned this to me before we started and gave me the choice.
Clinic [Columbia University] is great ... I think the only part where I had to do a lot more follow up and chasing was on the admin side but otherwise the actual individuals who physically took care of me were great. A couple of times another doctor and fellow had to step in when Dr Forman was not available she felt a bit more transactional with me but otherwise the whole experience has been good...
How was your experience with Eric Forman at Columbia University?
He has a sense of calmness to him which i think for folks like me (high anxious) works in his favor. I did not feel like he was pushing me unnecessarily towards any procedure. He performed the necessary tests and clearly explained the results, options available etc. I also had the benefit of comparison because before him i had had my consultation with a doctor at another practice who really felt like a salesman (i.e. just scared me without explaining anything when i asked multiple times). I appreciated that Dr Forman has been upfront and explains things. 2nd - His willingness to provide a clear path of what to expect and who will be involved in your care during each stage. During my process, he was going to be on vacation but he mentioned this to me before we started and gave me the choice.
What's one piece of advice would you give a prospective patient of Eric Forman at Columbia University?
Be open with him, he communicates so likewise just make sure you communicate as well. You're in good hands. He also was Dr to a friend of mine.
During treatment, were you treated like a number or a human with Eric Forman at Columbia University?
It really has felt like when Dr Forman communicates he has read your chart, remembers your story and the most important part was the responsiveness and willingness to answer any questions. I am a highly anxious person so i work better when i know what to expect and when things are explained to me regardless or whether the expected outcomes is in or not in my favor. I mentioned this to him in the beginning and so throughout he has been explaining the results and provided a bit more context to questions I had.
Describe the protocols Eric Forman used in your cycles at Columbia University and their degree of success.
For the ovarian stimulation, I was on Menopur 2vials, Follistim 300. My dosage didn't change throughout. I was on same dosage of those for about 11 days before the trigger shot.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Christine)
The whole team is amazing. Again i had the benefit of comparison with another practice. While it is very clear that everyone here is operating on a system, standard emails etc they do take the extra few minutes to explain things when you ask. Very responsive.
Describe your experience with Columbia University.
Clinic is great ... I think the only part where I had to do a lot more follow up and chasing was on the admin side but otherwise the actual individuals who physically took care of me were great. A couple of times another doctor and fellow had to step in when Dr Forman was not available she felt a bit more transactional with me but otherwise the whole experience has been good.
Describe your experience with your monitoring appointments at Columbia University.
The system works. The only piece with me about this process is i wish they provided more context as they were doing the observation. When i asked they responded though so not bad.
Describe the costs associated with your care under Eric Forman at Columbia University.
We were paying everything out of pocket except (insurance didnt cover) for diagnostic testing. For the embryo preservation the cost was about $18k and then medications $6k. On the medications the tip from the nurse was i could order as we go to avoid ordering too much that you dont end up using. The nurse would advise me. This was helpful esp since everything was out of pocket.
10
Doctor
Eric Forman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
7
NPS
9
Age 30 - 31
3 IUI
Unexplained
Ashkenazi Jewish
Income $100K - $199K
Doctor
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
At first we weren’t sure about Dr. Bishop, but over time the more we met with her the more we liked her. She isn’t necessarily the warmest doctor, but always gives very full and honest explanations of treatment plans, risks, and success rates...won’t push any options on you, so you’ll have to really think about what is the best option for you and your family.
Columbia is a great facility. The staff is kind and there is great communication. We are glad to have a designated person for each need - care coordination, nurse coordination, financial counseling, and our doctor. We feel like we have a whole team and there is always someone to help if we have questions...Trust your gut. Dr. Bishop won’t push any options on you, so you’ll have to really think about what is the best option for you and your family.
How was your experience with Lauren Bishop at Columbia University?
At first we weren’t sure about Dr. Bishop, but over time the more we met with her the more we liked her. She isn’t necessarily the warmest doctor, but always gives very full and honest explanations of treatment plans, risks, and success rates.
What's one piece of advice would you give a prospective patient of Lauren Bishop at Columbia University?
Trust your gut. Dr. Bishop won’t push any options on you, so you’ll have to really think about what is the best option for you and your family.
During treatment, were you treated like a number or a human with Lauren Bishop at Columbia University?
Dr. Bishop doesn’t always come off so warm over zoom, but in person she is bubbly and friendly. She always answers questions honestly and responds to emails in a timely manner.
Describe the protocols Lauren Bishop used in your cycles at Columbia University and their degree of success.
We had 3 clomid IUIs. I responded well to a low dose the first round and my husband had a good sample, but it failed. The second round I only produced one follicle and my husband’s sample wasn’t as strong, so that failed as well. For the third IUI we did a higher dose and I had a great response - unfortunately my husband had COVID right before the IUI and his sample was very weak so that one failed too.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Kristina )
I’ve only had excellent interactions with our care coordinator and nursing staff. They are friendly, positive, and always answer questions efficiently and return phone calls.
Describe your experience with Columbia University.
Columbia is a great facility. The staff is kind and there is great communication. We are glad to have a designated person for each need - care coordination, nurse coordination, financial counseling, and our doctor. We feel like we have a whole team and there is always someone to help if we have questions.
Describe the costs associated with your care under Lauren Bishop at Columbia University.
$20 copay per visit and $150 for each IUI procedure. IVF will be covered with an additional $5400 out of pocket for embryo testing, freezing, thawing and storage.
7
Doctor
Lauren Bishop
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
10
Age 33 - 35
4 Egg Freezing (cancer)
2 Embryo Freezing (cancer)
Cancer
Diminished Ovarian Reserve
Male Factor
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
As mentioned before, Dr. Brady is compassionate, understanding and trustworthy. Having done all of my egg retrievals with her (both pre- and post-breast cancer treatment), I trust her implicitly. She has learned from each of my cycles and modified the protocol accordingly in order to maximize results...has personal experience with IVF and as a result, truly understands what I was / am going through. She takes time to respond to all of my questions and is kind in her responses.
[Columbia University] Strengths: can book appointments self-serve via Portal, on-time and efficient Weaknesses: you sometimes feel like just another woman wanting to get pregnant as the place operates like a machine but that could be a good thing...Dr. Brady is compassionate, understanding and trustworthy. Having done all of my egg retrievals with her (both pre- and post-breast cancer treatment), I trust her implicitly. She has learned from each of my cycles and modified the protocol accordingly in order to maximize results.
How was your experience with Paula Brady at Columbia University?
As mentioned before, Dr. Brady is compassionate, understanding and trustworthy. Having done all of my egg retrievals with her (both pre- and post-breast cancer treatment), I trust her implicitly. She has learned from each of my cycles and modified the protocol accordingly in order to maximize results.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Ask questions and try to understand your situation fully. You are empowered to make decisions and guide your own care.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady has personal experience with IVF and as a result, truly understands what I was / am going through. She takes time to respond to all of my questions and is kind in her responses. I always say to my husband that if Dr. Brady told me to jump through a hoop of fire, I would! :)
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Retrieval 1: menopur + gonal-f, trigger was ovidrel, 6 eggs retrieved, 3 eggs were mature Retrieval 2: menopur + gonal-f, trigger was ovidrel, 9 eggs retrieved, 6 eggs frozen Retrieval 3: 300 gonal-f, 150 menopur for 10 days, trigger was ovidrel + lupron (added because of low AMH), 5 eggs retrieved, 4 were mature Retrieval 4: 225 gonal-f, 225 menopur for 6 days - currently in this cycle as we speak
Describe your experience with your nurse at Columbia University. (Assigned nurse: Sherry Singh)
She was available when needed for my first 3 cycles. I was assigned someone else during my current (4th cycle). She was responsive and helpful with regard to finances.
Describe your experience with Columbia University.
Strengths: can book appointments self-serve via Portal, on-time and efficient Weaknesses: you sometimes feel like just another woman wanting to get pregnant as the place operates like a machine but that could be a good thing
Describe the costs associated with your care under Paula Brady at Columbia University.
Anesthesia: $600 Egg thaw: $400 PGTA biopsy for genetic testing: $2500 IVF cycle (includes morning monitoring, retrieval, CSI, cryopreservation): $9,100
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 28 - 29
2 IUI
2 IVF
PCOS
Ashkenazi Jewish
Latinx
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Forman views every patient as a human and really gets to know you and your story. He takes all the information into account to create a personalized treatment plan...When we had a failed transfer, he specifically reached out when he was on vacation to check in on me...He always explained procedures and what the course of treatment would be and was available for any questions that came up during my cycles.
[the Columbia University nurse] sat with us over zoom twice to go over drawing up and mixing meds and was incredibly patient. the care coordinator was also incredible and was responsive to outreach...Be patient with the clinic staff. The medical assistants are amazing and remembered details of my personal life. Very rarely did I need to wait more than 15 minutes from my appointment time..
How was your experience with Eric Forman at Columbia University?
From the start, Dr Forman was incredible. He can come off as unemotional but he truly cared about us and our outcome. He truly cares about his patients. When we had a failed transfer, he specifically reached out when he was on vacation to check in on me. I never felt like a number, rather a person. He listened to our story and tailored the treatment to just that. He always explained procedures and what the course of treatment would be and was available for any questions that came up during my cycles.
What's one piece of advice would you give a prospective patient of Eric Forman at Columbia University?
Be your own advocate. Sometimes you can get lost in the mix, but stand up for yourself and ask questions.
During treatment, were you treated like a number or a human with Eric Forman at Columbia University?
Dr Forman views every patient as a human and really gets to know you and your story. He takes all the information into account to create a personalized treatment plan. He was always considerate of my time and feelings and when asked for more explanations he or his nurse (Christine) would call me to explain more.
Describe the protocols Eric Forman used in your cycles at Columbia University and their degree of success.
For timed intercourse and IUI's, we alternated between Clomid & Letrozole, although most of the cycles I was on Letrozole. I also used the trigger shot (ovidrel) most times. For my first IVF cycle I took 10 nights of 2 vials of menopur, and 250 units of gonalF, and 5 nights of cetrotide. For my second IVF cycle, I had the same protocol, although I was on the meds for 12 days. Both times, I used Ovidrel and Lupron as triggers. For my first transfer, we primed with birth control and i took estradiol and 1.5 mL of progesterone in Oil. For the second transfer, we decided not to prime with birth control and i was on estradiol and 1 mL of progesterone in oil.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Christine Helbo)
Christine was always available and when she called with the results of our first transfer which failed because Dr Forman was on vacation, she was incredibly empathetic. She sat with us over zoom twice to go over drawing up and mixing meds and was incredibly patient. Gertrude- care coordinator was also incredible and was responsive to outreach.
Describe your experience with Columbia University.
Be patient with the clinic staff. The medical assistants are amazing and remembered details of my personal life. Very rarely did I need to wait more than 15 minutes from my appointment time. The clinic is beautiful and has a welcoming waiting area.
Describe the costs associated with your care under Eric Forman at Columbia University.
most of our procedures were covered under insurance.
Describe Eric Forman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr Forman is in favor of eSET
10
Doctor
Eric Forman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2022, Consult
NPS
7
NPS
8
Age 36
European
Latinx
Middle Eastern
Native American
Income $100K - $199K
Entrepreneur
2nd of 2 Docs
Donor Eggs With Other Docs
Donor Sperm
Surrogacy With Other Docs
LGBTQ
Neutral
Neutral
Successful
As a trans patient, I feel that [Dr. Rudick] understands my situation and she was careful to choose language that was affirming of my gender identity. She also assured me that while all of her staff is trained, that if someone should make a mistake, she would want to hear about it so that she could address me. Being transmasculine in a fertility clinic is complicated, and I felt quite comfortable in her care.
This clinic [Columbia University] is familiar with the needs of LGBTQ+ family planning, and that is the reason we chose them. We felt comfortable in all of our conversations about our needs and respected. Having been to 2 other clinics for consultations where I was misgendered, this means a lot to us...I have found Talia [a nurse] to be very organized and clear in her communication. Her response rate was great, and I feel that she is there for all our questions.
How was your experience with Briana Rudick at Columbia University?
I found Dr. Ruddick to be very personable. She was able to take a lot of information, some of which is quite dense scientifically, and put it into simple terms that we could understand. She thoroughly explained our options, some of the moving pieces, and also gave us a clear map of next steps we would be taking.
What's one piece of advice would you give a prospective patient of Briana Rudick at Columbia University?
I think it's useful to go in to her office with a sense of your priorities. She will help tailor a pragmatic plan for you to help you take steps in that direction.
During treatment, were you treated like a number or a human with Briana Rudick at Columbia University?
As a trans patient, I feel that Dr. Ruddick understands my situation and she was careful to choose language that was affirming of my gender identity. She also assured me that while all of her staff is trained, that if someone should make a mistake, she would want to hear about it so that she could address me. Being transmasculine in a fertility clinic is complicated, and I felt quite comfortable in her care.
Describe the protocols Briana Rudick used in your cycles at Columbia University and their degree of success.
Dr. Ruddick helped to identify the next steps, and the timeline for us. My partner who had already done testing and found out her egg count was low, would first go for a round of egg retrieval. During which time, I got blood work, and sema 4 testing done. Simultaneously our desired sperm donor would stop smoking weed for 3 months. He would then get tested, and make a donation. Then it would be my turn to go for a round of egg retrieval. In anticipation of that Dr. Ruddick will make a plan with my physician for going off of testosterone for those two weeks. Assuming our desired sperm donors tests come back without issue, we would then be making and freezing embryos. This plan gives us both the opportunity to have offspring with our egg. My partner will be the person who will carry the child.
How competent was Briana Rudick at LGBTQ care?
Dr. Ruddick was thoughtful and familiar with my needs as a trans person. She came recommended by other queer couples.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Talia)
I have found Talia to be very organized and clear in her communication. Her response rate was great, and I feel that she is there for all our questions.
Describe your experience with Columbia University.
This clinic is familiar with the needs of LGBTQ+ family planning, and that is the reason we chose them. We felt comfortable in all of our conversations about our needs and respected. Having been to 2 other clinics for consultations where I was misgendered, this means a lot to us.
Describe the costs associated with your care under Briana Rudick at Columbia University.
My understanding is that the process of egg retrieval and embryo creation will cost approximately 12-15K.
Describe Briana Rudick's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
We did not discuss this.
7
Doctor
Briana Rudick
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Columbia University
New York
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
LGBTQ Care
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5