Conceptions Reproductive Associates

Available Resources

Genetic counseling: Offered
Genetic counseling
Acupuncture: Offered
Acupuncture
Mental health counseling: Offered
Mental health counseling
Nutrition counseling: Offered
Nutrition counseling
Administration of shots: Offered
Administration of shots
Coordinating at-home nursing: Offered
Coordinating at-home nursing
Selling medication: Offered
Selling medication
Providing backup medication: Offered
Providing backup medication
Castle Rock
2352 Meadows Blvd
Castle Rock, CO 80109
303-794-0045
Denver
4500 E. 9th Ave #630
Denver, CO 80220
303-720-7887
Lafayette
300 Exempla Circle #370
Lafayette, CO 80026
303-449-1084
Littleton
271 W County Lind Rd
Littleton, CO 80129
303.794.2054
Lone Tree
10099 RidgeGate Pkwy #260
Lone Tree, CO 80124
303-586-6598
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On a scale from 0-10, how likely are you to recommend Conceptions Reproductive Associates to a friend?
Strongly recommend: 65%Neutral: 19%Don't recommend: 16%8.4
95 assessments
  • 65% Strongly recommend (9-10)
  • 19% Neutral (7-8)
  • 16% Don't recommend (0-6)
Operations
Poorly operated
Operated well
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
Difficult scheduling
Easy scheduling
9.3
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
Incompetent billing dept.
Competent billing dept.
8.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
Poor nursing team
Excellent nursing team
9.1
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
Low attention to detail
High attention to detail
8.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Live births per fresh IVF cycle by age range
10%
20%
30%
40%
50%
60%
<35
35-37
38-40
41-42
>42
This Clinic
National Average
Annual Cycles for this Clinic
1,120
Annual Cycles National Avg.
635
95 assessments
10
Age
29 - 35
Treated
2012 - 2018
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Poor Egg Quality, Other, Unexplained
10
They [the nurses at Conceptions] supported me through happy days and sad. Whether they we're greeting me in passing, drawing my blood, explaining test results, reviewing medication, or grieving with me, they all provided perfect care...In seven years, one egg retrieval, four transfers and four surgeries, and lots of medication, we spent around $50,000. All things considered, very reasonable...The Littleton office feels like my home since I spent so many years there. Parking is close. Elevators are available when walking the stairs wasn't recommended. Easy access to blood draw area and waiting room always had something for me or my son (first IVF baby of ours) to do.
+ Read more
Age
29 - 35
Treated
2012 - 2018
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Poor Egg Quality, Other, Unexplained
10
Describe your experience with Conceptions Reproductive Associates.
This clinic is amazing. The Littleton office feels like my home since I spent so many years there. Parking is close. Elevators are available when walking the stairs wasn't recommended. Easy access to blood draw area and waiting room always had something for me or my son (first IVF baby of ours) to do.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
He was ready to fight for me to get the best care I could get. His protocol was personalized to my unique needs.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Tanya Sarver)
So amazing. They supported me through happy days and sad. Whether they we're greeting me in passing, drawing my blood, explaining test results, reviewing medication, or grieving with me, they all provided perfect care.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
He was straight forward, yet took the time to explain all the ins and outs, acronyms, processes, possibilities with us. He knows his areas of strength and has intelligently filled his team with people who can support patients in other ways. He isn't just after the nest numbers (though his numbers are very good) because he sincerely wants the best for his patients. He is very good at what he does and is able to tackle tough situations and conversations with ease.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Be ready. Know that you are in for an in depth conversation, very specific to your body and it's needs. Come with knowledge of the process and common IVF acronyms. It will help expedite the consultation and provide opportunity for you to ask questions.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
Tried IUI with estradiol, letrozole and luteal HCG because we hadn't tried IUI yet and infertility was unexplained. When that didn't work (twice), we began egg retrieval stimulation using follistem, menopur and saizen (saizen due to suspected poor egg quality). We froze all embryos for PGD since we didn't know why I couldn't get pregnant, nor why I miscarried. Around retrieval time, I also took doxycycline, nexium and a novarel trigger. The trigger was a half dose due to my high estradiol results. I needed ganirilex injections as I was very close to ovarian hyperstimulation. The next month, I started birth control pills to calm my own hormones and allow doc to control them with meds. For the transfer, I was on lupron, estradiol, and progesterone in oil with medrol right around transfer. After being diagnosed with ashermans and having multiple surgeries to resect the scar tissue, I was on hormone therapy using estradiol 2 mg pills twice a day and del estrogen injections to rebuild the lining. We tried a couple different protocols, using Viagra or Cialis with pentoxy to help encourage uterine lining growth. The final successful cycle involved Viagra, estradiol 2mg, pentoxy, del estrogen and HCG (new study released Dec 2017). I used acupuncture during all if my treatments and it was an integral part of our success and highly recommended by Dr. Bush.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
In seven years, one egg retrieval, four transfers and four surgeries, and lots of medication, we spent around $50,000. All things considered, very reasonable.
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
He was open to our decision but encouraged us to transfer one at a time when we asked him what he would do if he were in our position.
10
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Mark Bush at Conceptions Reproductive Associates.

9
Age
33 - 34
Treated
2018 - 2019
Success with this Doc
?
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve, Other, Unexplained
9
I think the biggest concern I have with this clinic [Conceptions Reproductive Associates] is associated with a couple of paperwork related issues. For any new patients - make sure you stay on top of everything and feel free to call them with questions. The staff responds really well to any questions you may have and the nurses are easy to talk to. Just make sure you are an advocate for yourself!...
+ Read more
Age
33 - 34
Treated
2018 - 2019
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve, Other, Unexplained
9
Describe your experience with Conceptions Reproductive Associates.
I think the biggest concern I have with this clinic is associated with a couple of paperwork related issues. For any new patients - make sure you stay on top of everything and feel free to call them with questions. The staff responds really well to any questions you may have and the nurses are easy to talk to. Just make sure you are an advocate for yourself!
During treatment, were you treated like a number or a human with Robert Greene at Conceptions Reproductive Associates?
He cared about how many kids we want and tailors our therapy to what is best for us. He focused on our personal needs as a couple. He was also compassionate and seems to really care a lot.
Describe your experience with the nursing staff.
The nurses are wonderful. I like the fact that they perform the IUIs because they are all very gentle and I feel comfortable with them. They are good about responding to my frantic emails or calls. Sometimes some medication related things aren't done on time but if I call the office they respond right away. I really appreciate how compassionate they are. They have a lot of responsibility at this office and if you are a patient here you will get to know them well, which is great because I enjoy seeing them!
What specific things went wrong at Conceptions Reproductive Associates?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Robert Greene at Conceptions Reproductive Associates?
He is on top of the most recent research which is important to me. He has a personal email that he told us we can email him at any time. He even has a blog although does not update it frequently. I have only seen him twice but he is very friendly and intelligent. He seems very passionate about his career and I feel like I can absolutely trust him.
What's one piece of advice would you give a prospective patient of Robert Greene at Conceptions Reproductive Associates?
Come prepared with a list of questions.
Describe the protocols Robert Greene used in your cycles at Conceptions Reproductive Associates and their degree of success.
He looks at bloodwork and other tests before deciding anything. He looks at HSG, if you are able to ovulate normally, AMH, and as well as male factor. He doesn't jump into performing a biopsy to diagnose endometriosis and recommends pine bark extract which has one study stating it can help. He recommends removal of polyps and performs the surgery himself. His nurses perform the IUI procedure. There has been a lot of waiting which is frustrating but it seems to me that he follows protocols by the book.
Describe the costs associated with your care under Robert Greene at Conceptions Reproductive Associates.
My IUI costs are about $400-500 a month plus a $600 COBRA payment. Not sure what IVF will be.
Describe Robert Greene's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
He strongly recommends single embryo transplant which is something I have done research on and agree with.
9
Doctor
Robert Greene
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Conceptions Reproductive Associates
Lafayette
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
27
Treated
2019
Success with this Doc
No
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
Other
10
I think any new patient would love to work with this clinic [Conceptions Reproductive Associates]. I would definitely recommend them to a friend. Even though my transfer was unsuccessful I know the nursing staff , Dr, embryologist, etc did everything they could to make it successful...I loved everyone that I worked with and thought they were very compassionate and understood the anxieties and hardships that come with fertility struggles
+ Read more
Age
27
Treated
2019
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
IVF, Donor Eggs, Donor Sperm
Diagnosis
Other
10
Describe your experience with Conceptions Reproductive Associates.
I think any new patient would love to work with this clinic. I would definitely recommend them to a friend. Even though my transfer was unsuccessful I know the nursing staff , Dr, embryologist, etc did everything they could to make it successful
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
I felt like he was to he point and gave us the facts. I appreciated that he told us the likelihood of getting pregnant and how he could help.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Stacy O’Connell)
I loved everyone that I worked with and thought they were very compassionate and understood the anxieties and hardships that come with fertility struggles
How was your experience with Mark Bush at Conceptions Reproductive Associates?
He doesn’t have the best bed Side manner but that didn’t really matter to us because we know that he knows what he’s doing and gets the job done. Our conversations with him were very quick but again it didn’t really matter because we were always taken care of very diligently by his nurses and staff and could ask them any question. We knew Dr Bush was very busy and couldn’t sit and chat for hours and that was fine. He just needed to be there for the transfer and consultations and that was good with us.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
To not be discouraged by his lack of bed side manner. He isn’t meaning to be rude or dismissive.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
Uterine testing, blood work, and mock transfer before moving forward with a FET cycle. Once all that was clear and good to go I got on birth control. When my period started and we were ready for the actual transfer part I got on several medications such as Lupron, estrogen patches, estrogen pills, estrogen suppositories, progesterone in oil , HCG injection , baby aspirin, vitamin D, prenatal. I’m probably forgetting a couple but there were a lot to remember.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
We did an embryo adoption so there were a few thousand dollars for lawyer fees and genetic parents blood work. Then a couple more thousand for uterine testing, mock transfer, and blood work. Medication was about $1,800 and the actual transfer was $5,610
10
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Castle Rock
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

9
Age
38 - 39
Treated
2018 - 2019
Success with this Doc
7 Eggs Frozen
Treatment
1 Egg Freezing
Diagnosis
9
Everyone [Conceptions Repro Assoc] was very friendly and warm. It seemed like most staff there knew and understood what you were going through. I would have liked a bit more explanation and communication from staff though so I knew exactly what to expect at every stage.... even as small as checking in upstairs for ultrasounds and downstairs for blood work. ... They also offered me a discount with my second round of egg freezing, and ordered my drugs from a different pharmacy that was providing the lowest costs.
+ Read more
Age
38 - 39
Treated
2018 - 2019
Success with this Doc
7 Eggs Frozen
Race
European
Income
$100K - $199K
Occupation
Consultant
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Egg Freezing
Diagnosis
9
Describe your experience with Conceptions Reproductive Associates.
Everyone was very friendly and warm. It seemed like most staff there knew and understood what you were going through. I would have liked a bit more explanation and communication from staff though so I knew exactly what to expect at every stage.... even as small as checking in upstairs for ultrasounds and downstairs for blood work.
During treatment, were you treated like a number or a human with Althea O'Shaughnessy at Conceptions Reproductive Associates?
Shew as very frank and forthcoming with me, and she took the time to see me when I didn't have an appointment.
Describe your experience with the nursing staff.
The nursing staff was wonderful. They answered all my questions and called me every day to give me instructions. The were able to calm my nerves and reassure me. As I am in my second round, the nurses have been more forthcoming with information regarding my progress (I.e. egg count, egg size, etc.), and I would have preferred to have had this information during my first round.
How was your experience with Althea O'Shaughnessy at Conceptions Reproductive Associates?
I would have liked to see her more before and during my treatment just to have her check in with me and reassure me on any of my hesitations or concerns. I spoke directly with the nurses who were the middlemen for any questions I had.
What's one piece of advice would you give a prospective patient of Althea O'Shaughnessy at Conceptions Reproductive Associates?
You should expect to be someone who has a basic knowledge of the egg freezing process as she does not give an introductory overview of how your body functions and what the full process is like. Expect to be the one who initiates the questions to fully understand everything.
Describe the protocols Althea O'Shaughnessy used in your cycles at Conceptions Reproductive Associates and their degree of success.
I am currently in my second round of egg freezing and the doctor recommended I do a short stint of estrogen before my cycle started. She wanted to try a new approach to get me to produce more eggs. It seems to be working so far as I am producing more eggs this round than my first round.
Describe the costs associated with your care under Althea O'Shaughnessy at Conceptions Reproductive Associates.
I only compared the costs of Conceptions with one other clinic and Conceptions was less expensive. They also offered me a discount with my second round of egg freezing, and ordered my drugs from a different pharmacy that was providing the lowest costs.
Describe Althea O'Shaughnessy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
My doctor stressed to me the importance of doing a single embryo transfer as opposed to a multiple embryo transfer. I asked if it was still possible to do a multiple embryo transfer, and she responded that they really only encourage a single embryo transfer. When and if the time comes for me to do an embryo transfer, I believe I will request a multiple embryo transfer.
8
Doctor
Althea O'Shaughnessy
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Conceptions Reproductive Associates
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
31
Treated
2018
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
PCOS
10
They [Conceptions Reproductive Associates] were quick to respond to emails, and I prefer to communicate through email. Their phone response time is terrible. Multiple nurses told me to not even bother calling the nurse line. They should have someone assigned to get these calls to the appropriate place within the same day.... The billing department was very good about working with my insurance and making sure I was fully aware of any co-pays before they were due.
+ Read more
Age
31
Treated
2018
Success with this Doc
Yes
Race
Latino
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
PCOS
10
Describe your experience with Conceptions Reproductive Associates.
They were quick to respond to emails, and I prefer to communicate through email. Their phone response time is terrible. Multiple nurses told me to not even bother calling the nurse line. They should have someone assigned to get these calls to the appropriate place within the same day. The staff is so friendly when you are in the office and make you feel like they really care.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
I cannot express enough how different Conceptions was different to every other fertility doctor I have gone to. I have long been diagnosed as having PCOS. The doctors at other Denver infertility offices (like CCRM) stated my infertility issues were caused by weight and refused to administer any IVF medication. ( I weighed 177 lbs.) Dr. Bush did not bring up my weight ONCE during my journey with him. He treated me like a human with a legitimate medical issue causing infertility. He started me on the IVF process immediately after initial testing. After FIVE years of trying to get other infertility offices to help me I got pregnant after my first run of IVF with Dr. Bush. My baby is due in August of this year and I will always be grateful to Dr. Bush and the entire Conceptions staff.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Jessica Rico and Veronica Morris)
Veronica Morris was my pre egg retrieval nurse. Jessica Rico was my post egg retrieval nurse. Jessica was so kind and showed such excitement for me every time I succeeded in a part of the IVF. She was a very good communicator, and made herself very available. Veronica was also nice, but sometimes my husband and I felt like she was annoyed with our questions.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
I cannot express enough how different Conceptions was different to every other fertility doctor I have gone to. I have long been diagnosed as having PCOS. The doctors at other Denver infertility offices (like CCRM) stated my infertility issues were caused by weight and refused to administer any IVF medication. ( I weighed 177 lbs.) Dr. Bush did not bring up my weight ONCE during my journey with him. He treated me like a human with a legitimate medical issue causing infertility. He started me on the IVF process immediately after initial testing. After FIVE years of trying to get other infertility offices to help me I got pregnant after my first run of IVF with Dr. Bush. My baby is due in August of this year and I will always be grateful to Dr. Bush and the entire Conceptions staff.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Trust Dr. Bush and his staff. Don't be afraid to ask questions. Be patient. IVF can be a long process.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
Dr Bush went straight to IVF which was refreshing because other Denver infertility offices (Albrecht Women's Care). Made me do three IUI attempts and refused to do IVF on me which was a huge waste of money. Dr Bush did more detailed testing of my hormone levels than any other infertility Dr did. I have PCOS so weekly testing of my hormone levels was necessary which no other Dr's did. I never made near enough Progesterone on my own, even after becoming pregnant, so Dr Bush had me take Progesterone injections until my fourth month of pregnancy when the placenta finally starting making enough Progesterone to keep the pregnancy. I'm confident that with any other Dr I would have lost the pregnancy.
Describe your experience with your monitoring appointments at Conceptions Reproductive Associates.
The ultrasound technician at the Sky Ridge location was one of my favorite people to visit during the process. She was so sweet and knowledgeable. The ultrasounds were quick and painless. I even got to do my first pregnancy ultrasound at their offices. Their ultrasound machines were top of the line and showed amazing detail.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
The billing department was very good about working with my insurance and making sure I was fully aware of any co-pays before they were due.
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
My insurance would only pay for IVF if I did a single transfer so I never had to have the multiples conversation with Dr Bush.
10
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
32
Treated
2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Tubal Blockage
10
For me, I felt that the staff [at Conceptions Reproductive Associates- Lafayette] was very knowledgeable and organized. I just had to trust that they knew what they were doing, and they did. The one thing that was difficult for me was transferring my care to multiple different nurses depending on the cycle. It made sense that certain nurses were experts on different parts of the treatment, but it was a challenge transferring care so many times.
+ Read more
Age
32
Treated
2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Tubal Blockage
10
Describe your experience with Conceptions Reproductive Associates.
For me, I felt that the staff was very knowledgeable and organized. I just had to trust that they knew what they were doing, and they did. The one thing that was difficult for me was transferring my care to multiple different nurses depending on the cycle. It made sense that certain nurses were experts on different parts of the treatment, but it was a challenge transferring care so many times.
During treatment, were you treated like a number or a human with Robert Greene at Conceptions Reproductive Associates?
Dr. Greene kept it real with me throughout treatment. In the beginning I was not willing to accept IVF as the appropriate treatment for my diagnosis. Dr. Greene told me the facts and let me take the time to do any additional research that I needed to ultimately make my desicion. He was very warm and positive throughout!
Describe your experience with the nursing staff.
The nurses were always very compassionate and made sure to communicate next steps with me. If I was confused they were very helpful in answering my questions.
What specific things went wrong at Conceptions Reproductive Associates?
  • Failed to call in prescriptions to pharmacy
How was your experience with Robert Greene at Conceptions Reproductive Associates?
Although I didn’t see him often, he was very warm and friendly. He kept me optimistic and positive. He also was sure to share information and make sure I understood my treatment. Dr. Greene was honest with treatment and what we should expect in our situation. I am very thankful that he kept it real, but still knew how to present the information in an appropriate manner.
What's one piece of advice would you give a prospective patient of Robert Greene at Conceptions Reproductive Associates?
Listen to what he has to say! He might not tell you what you want to hear, but he is giving you the appropriate information.
Describe the protocols Robert Greene used in your cycles at Conceptions Reproductive Associates and their degree of success.
We went straight to IVF after the infertility diagnosis. My Fallopian tubes are occluded bilaterally and the only option for treatment was IVF. He explained that surgery could happen for me, but most insurance doesn’t cover it, I would have to wait to see if the surgery was even successful, and most women have to do IVF anyway. I did research and he was right. I don’t remember the exact protocols used, but during egg retrieval Dr. Greene monitored my follicle growth throughout and did have to make adjustments to my meds. This was successful as 19 follicles were retrieved. As for FET, we only had to transfer one embryo one time for a successful live birth.
Describe the costs associated with your care under Robert Greene at Conceptions Reproductive Associates.
It was extremely expensive, but it is expensive at any clinic. My IVF treatment including genetic testing was over $19,000 and the medication was around $7,000. I do wish the clinic was more helpful in “shopping” for medication vs using the expensive specialty pharmacies.
Describe Robert Greene's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
Dr. Greene explained the rationale for transferring a single embryo, but he still let us make that decision for ourselves. He presented us with facts and let us discuss what we felt was right for our family.
10
Doctor
Robert Greene
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Lafayette
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

1
Age
39
Treated
2018
Success with this Doc
No
Treatment
6 IUI
Diagnosis
Male Factor, Uterine Fibroids, Unexplained
1
Nurse Erika [at Conceptions Reproductive Associates- Castle Rock] wa just all over the place and disorganized in general. She would leave for vacation, fail to put in orders, fail to put in prescriptions and fail to make appointments. What really frustrates me most was that it felt as if Erika was handling me care, for instance, I asked her about the high dosage of medication, her response, just add a little more, we’ll figure it out, were “very casual here”.
+ Read more
Age
39
Treated
2018
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Professor
Order & Number of Docs Seen
3rd of 4 Docs
Treatment
6 IUI
Diagnosis
Male Factor, Uterine Fibroids, Unexplained
1
Describe your experience with Conceptions Reproductive Associates.
Clinics strengths are that they do accept military insurance for workups. Additionally, they offer military discount which is great for disabled veteran like myself. Clinics main weakness is that they are soo wrapped up in trying to compete with Ccrm that they lose the real focus of why they are her, to get us pregnant. It is disappointing to be at a clinic whom always makes mention to another clinic, it makes the treatment inefficient, they lose out on the focus of making sure that the patient is taken care of and it is for that reason that I decided to leave conceptions and am now at Ccrm.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
I only met with Dr.Bush once, during consultation. After that, all of the care or lack there of was managed by his nurse, who was always out of office, always on vacation and had no idea of who I was or what was going on at all with me, just another paycheck, no real service. Just passed around and along
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Erika )
Nurse Erika wa just all over the place and disorganized in general. She would leave for vacation, fail to put in orders, fail to put in prescriptions and fail to make appointments. What really frustrates me most was that it felt as if Erika was handling me care, for instance, I asked her about the high dosage of medication, her response, just add a little more, we’ll figure it out, were “very casual here”.
What specific things went wrong at Conceptions Reproductive Associates?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
  • Scheduled the wrong procedure
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush put me in the mindset of a pit boss at the casino. With that, I mean that he was thee to make sure you were going to spend/lose your money with him and only him! During my one and only consultation, all he spoke about was money and other clinics, he really did not discuss with me how his clinic was better and/or how he was going to help get us pregnant. Which is all we care about. We do t care about his feelings toward other clinics and why we should not use other clinics, but tell me why you’re clinic is the best choice. Additionally, Dr.Bush misled me with stats where he boasted that his clinic was the best, after things didn’t make sense, I looked on SART only to realize that his clinic was not even listed on SART, so how can he state that his clinic has best stats in Colorado if he is not a member of SART? Just very disappointed with him and his practice.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
If I were going to advise a prospective patient, I would tell them to find a clinic that is SART certified. I would let them know that Dr. Bush will not meet with you because he is too busy, he is too busy to do a regroup, his one nurse sometimes takes days to get a response from him and more importantly that Dr.Bush will not adjust any treatment, he pretty much will just keep going and hope it turns out good which makes for ineffective treatment.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
Dr.Bush suggested doing a standard protocol with injectables, however, when his nurse was out of town and no one returned my call, Dr.Bush attempted to rush my treatment by just starting just to start. To be quite honest, I can not tell you what his rationale is/was because his nurse handles everything and appears to be making decisions on dosage and such. The results were failed cycle because no one was really handling my care.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
I don’t recall. He did accept military insurance and did offer military discount for service.
0
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
1
Clinic
Conceptions Reproductive Associates
Castle Rock
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
1 IVF, Donor Sperm
Diagnosis
Male Factor, PCOS
8
[Conceptions Reproductive Associates- Littleton's] Strengths: Everyone is friendly and on your side. When I felt scared and alone, I had the nurses who comforted me. Weaknesses: Althoufh not terrible, I think the communication and organization could improve. Maybe the nurse to patient ratio is too high.... Having PCOS (and being an over producer of eggs) his strategy for the egg retrieval was to grow “low and slow” - small increments of hormone dosages that gradually increased until trigger. Because I had so many follicles, some grew much quicker than others so he adjusted the dosages so the larger ones basically stopped growing and the smaller ones continued to grow. I then had a successful retrieval.
+ Read more
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, Donor Sperm
Diagnosis
Male Factor, PCOS
8
Describe your experience with Conceptions Reproductive Associates.
Strengths: Everyone is friendly and on your side. When I felt scared and alone, I had the nurses who comforted me. Weaknesses: Althoufh not terrible, I think the communication and organization could improve. Maybe the nurse to patient ratio is too high.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
While Dr. Bush is excellent at what he does and provides positive results, his bedside manner is not exactly genuine - making you feel a little more like a number. However, the nurses make up for the lack of bedside manner and therefore wouldn’t have it any other way. I appreciate that he is blunt and does not sugar coat things, he gave us our beautiful baby girl.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush is excellent at what he does - helping families grow. He is confident and makes you as a patient feel confident. We put all our trust into him and without him we would not have our beautiful 6 week old baby girl. I will continue to refer him to my friends who struggle trying to conceive.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Don’t expect a great bedside manner from him, but you can from the nurses (who you primarily communicate with anyway). Also, don’t let that interfere with your trust in him - he is brilliant and knows what he is doing. He is on your side and wants a positive outcome also.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
Having PCOS (and being an over producer of eggs) his strategy for the egg retrieval was to grow “low and slow” - small increments of hormone dosages that gradually increased until trigger. Because I had so many follicles, some grew much quicker than others so he adjusted the dosages so the larger ones basically stopped growing and the smaller ones continued to grow. I then had a successful retrieval.
Describe your experience with your monitoring appointments at Conceptions Reproductive Associates.
I rarely had to wait. I typically tried to get there early, but it was never overwhelming.
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
Due to my age and health, he recommended a single transfer. He only recommends a multiple embryo transfer (2 max) dependent on age group and diagnoses.
10
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
33 - 39
Treated
2012 - 2018
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor, PCOS, Uterine Fibroids
10
The coordination staff (nurses, techs, etc) are the ones that run this office [at Conceptions Reproductive Associates] from day to day and who are "in tune" to your cycle at every point. They always knew what day I was on and what I should be doing on that day. If I had a question that I sent by email or phone, it was always answered the same day. I always felt like they had it under control. They had, and continue to have, my complete trust.
+ Read more
Age
33 - 39
Treated
2012 - 2018
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
Male Factor, PCOS, Uterine Fibroids
10
Describe your experience with Conceptions Reproductive Associates.
I always felt like I was well taken care of by the entire staff in Littleton. Infertility is scary, so it is nice to have a team on your side! With strengths like knowledge, experience, and innovation, they are the best of the best.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
We had been told not to expect a really human feeling with Dr Bush and that he isn't good at bedside manner. I completely disagreed with that assessment. He was very straight forward with what was going on after all our tests came back and he was honest with our options and gave us statistics of success with each given diagnosis. He gave us all medicated and unmedicated options and left the path up to us, as it should be.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Tanya Sarver)
The coordination staff (nurses, techs, etc) are the ones that run this office from day to day and who are "in tune" to your cycle at every point. They always knew what day I was on and what I should be doing on that day. If I had a question that I sent by email or phone, it was always answered the same day. I always felt like they had it under control. They had, and continue to have, my complete trust.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr Bush is by far and wide one of the best REs in Colorado, if not the entire country. He knows what he's talking about and his track record speaks volumes. My experience as a patient has always been very positive. I never felt like a number, he always knew where we have been and where we were headed next. He also always seemed to remember names of our kids, after we had gone back for subsequent transfers. He never talked down to us and he was more than happy to explain anything I asked about.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
Iui was around $7k per cycle. IVF was around $20k to include 1 transfer (fresh or frozen). Each subsequent transfer was $5k without medication costs.
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
Dr Bush was always very upfront that he wanted to transfer only 1 embryo at a time. He didnt want a high risk pregnancy for me and I didn't either. It wasn't an issue for me - aligned with my prior decision.
10
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

6
Age
29
Treated
2018
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Male Factor, PCOS, Unexplained
6
I love that if you call this clinic [Conceptions Reproductive Associates] (the Denver office) someone answers the phone and there is no automated messaging! It is so nice and refreshing. The facilities (Denver and Littleton) were both very nice and clean. My biggest frustrations had to do with the billing office. There was a scenario where they overcharged me for a HSG by $560 after months of waiting on the bill from my insurance.... My assigned nurse was very nice and seemed very organized. My main issues with the nursing staff came from when my nurse
+ Read more
Age
29
Treated
2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Male Factor, PCOS, Unexplained
6
Describe your experience with Conceptions Reproductive Associates.
I love that if you call this clinic (the Denver office) someone answers the phone and there is no automated messaging! It is so nice and refreshing. The facilities (Denver and Littleton) were both very nice and clean. My biggest frustrations had to do with the billing office. There was a scenario where they overcharged me for a HSG by $560 after months of waiting on the bill from my insurance. I wasn't able to make a new cycle appointment unless it was paid which I did reluctantly even though I told them I could see on my insurance side that I owed less than what they stated. After I sent my EOB after our phone call, I was told I had a credit on my account and I could either wait for the statement to cut once that month and get a check or use to pay future bills. I also just had a really hard time following their billing statements and the personnel I spoke with were often sassy or annoyed with me.
During treatment, were you treated like a number or a human with Althea O'Shaughnessy at Conceptions Reproductive Associates?
Dr. O read our chart and knew our specific information, stats, etc., however, she was very concerned with best medical practice and putting us into a treatment routine. We fell outside the norm due to our convictions as Christians and we were challenged regularly such as genetic testing. In addition, there was a lack of directness about diagnosing me with PCOS. The first meeting after our testing she said I had similarities but not a diagnosis then later on the nurse told me I had PCOS. During our last meeting, I asked her pointedly and she finally confirmed that I did in fact have PCOS after skirting around the topic slightly.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Kelsey)
My assigned nurse was very nice and seemed very organized. My main issues with the nursing staff came from when my nurse (who works PT) was out of the office and I worked with Channing. She is very nice but not very organized. With my 1st IUI, Kelsey had preliminary told me that she would trigger me the day of my ultrasound if I had a follicle at 20 mm but she was out of the office the day of this ultrasound and Channing recommended I trigger that evening with two 18 mm follicles. In addition, my lining was slightly thin and no one mentioned this until after the cycle. After a failed 1st IUI, Kelsey said she would have done a few things differently and would have triggered me one day later and potentially put me on estrace to thicken my lining. Every cycle is so differnt so the next cycle I was put on estrace the day of my ultrasound but I had one follicle at 22 mm and my acupuncturist immediately thought that I should have done an IUI within 12-24 hours because I probably ovulated sooner, which was apparent because my pregnancy test date was 13 days post IUI. There were a few times I needed something and Kelsey was out of the office (she is PT) and Channing was supposed to call me back and either didn't or would at the very end of the day. I just felt like I was getting conflicting answers from the nurses or if Kelsey was out then I wasn't a priority to the other nurses. They are all very nice in conversation. There were several times where I took notes and had to remind them of certain things (like re-testing my husband's semen and vitamin D after taking supplements). It just felt like they weren't as detail oriented and these tests are expensive and very important to patients even if it is not IVF.
What specific things went wrong at Conceptions Reproductive Associates?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Althea O'Shaughnessy at Conceptions Reproductive Associates?
Dr. O is very smart and that is apparent in the initial meeting with her. She has a lot of experience in her field. My husband and I appreciate this aspect of her and that she gives you information bluntly and will answer all your questions. The reason for my negative ranking is as follows: She is very opinionated, knows what she is thinks is best and wants to stick to that plan only. Some examples of scenarios where we disagreed and we were met with opposition are the following. 1. We denied karyotype genetic testing during our initial testing because as believers in Jesus we would not change our plans to try to conceive naturally or transfer an embryo based on a positive result of having a higher chance of having a child with multiple sclerosis, cystic fibrosis, or other perceived "genetic abnormalities" (Dr. O was very aggressive in pushing back and challenging this decision and that there are options to test embryos so that we wouldn't have a child with CF - which entails testing an embryo and then throwing it away if it is positive with one of the "genetic abnormalities" 2. Similar to #1 we do not want to do PGS testing in a potential IVF round for similar reasons that relate to our strong beliefs about the value of life and Dr. O's views on this are very apparent from the beginning (She wants to create and transfer ONE genetically perfect embryo for highest chances of success) 3. She is very strict about only doing a frozen transfer and only transferring one embryo at a time (we would prefer to transfer 2 embryos at a time due to the desire to not do PGS testing and we do understand that there is a high likelihood that 50% of embryos will be abnormal and either miscarry or not implant altogether but we are committed to transferring all potential embryos at some point in our life). I mainly feel that my personal faith based beliefs are not respected by Dr. O. I do understand she has gone through a lot of education and is aware of all the statistics and best practices but as Christians I care about more than just the "best practice" and want to move forward in a way that honors what I know is true about the value and gift of life. I don't mind that she presents all the facts but I do wish we were treated differently with regards to our views. For all these reasons, I would caution my best friend of going to Dr. O due to her aggressive, and sometimes hostile nature, regarding anything that does not align with the "medical best practices" of genetic testing and selective embryo transfers. As previously mentioned, there was some confusion around if I was truly diagnosed with PCOS or not and I dot not understand why she wasn't blunt about this from the beginning like she is with all of her other information that she delivers.
What's one piece of advice would you give a prospective patient of Althea O'Shaughnessy at Conceptions Reproductive Associates?
Be prepared with a list of questions to ask her and be well researched. She really appreciated that I knew the language and had done preliminary research on testing and treatments. When she walks you through an IUI or IVF process she talks quickly and matter of factually so you could get lost in all the details if you haven't at least read about it or discussed it with someone before. Also you can be blunt back to her and hold your ground if you have strong opinion or convictions about any part of this process. I strongly recommend researching the moral and ethical implications that accompany certain fertility treatments so that you know what you are agreeing to.
Describe the protocols Althea O'Shaughnessy used in your cycles at Conceptions Reproductive Associates and their degree of success.
My husband's SA came back with low morphology at 1% (everything else was great!) and he started using Theralogix's conception XR as prescribed. Dr. O recommended using Letrozole instead of Clomid for medicated IUIs because I have a high resting follicle count (later officially diagnosed as PCOS) and they believed I would easily hyper stimulate. IUI Cycle #1: 5 mg of Letrozole (or Femara), CD 12 sonogram - L ovary: 18 mm R ovary: 18 mm, triggered at 9:30 pm, IUI 36 hours later on CD 14, sperm (post wash): 34.7 million, motility 89%, prometrium CD 16 through pregnancy test 14 days post IUI. Negative pregnancy test. IUI Cycle #2: 5 mg of Letrozole (or Femara) CD 12 sonogram - L ovary: 16 mm, 15 mm. 12 mm R ovary: 22 mm, triggered at 9:30 pm, IUI 36 hours later on CD 14, sperm (post wash): 18.4 million, motility 88%, prometrium CD 16 through pregnancy test 14 days post IUI. Negative pregnancy test. IUI Cycle #3: 5 mg of Letrozole (or Femara) CD 11 sonogram - L ovary: 17 mm, 12 mm R ovary: 19 mm, 15mm and 13 mm triggered at 9:30 pm on CD12, IUI 36 hours later on CD 14, sperm (post wash): 25.8 million, motility 92%, prometrium CD 16 through pregnancy test 14 days post IUI. Negative pregnancy test.
Describe the costs associated with your care under Althea O'Shaughnessy at Conceptions Reproductive Associates.
Initial fertility testing (with some insurance coverage): $1,100 Each IUI cycle: CD1-3 ultrasound and bloodwork (out of pocket): $402.16 Letrozole: $10 (with Good RX coupon) CD12 ultrasound (out of pocket): $167.20 Trigger shot: $92 (Mandell's specialty pharmacy) IUI (out of pocket): $353.76 Prometrium: $30ish (With Good RX coupon)
Describe Althea O'Shaughnessy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
I have not decided yet if we will move forward with IVF at this clinic or at all, however, see previous comments regarding initial discussions regarding genetic testing and selective embryos.
3
Doctor
Althea O'Shaughnessy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Conceptions Reproductive Associates
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

5
Age
29
Treated
2018
Success with this Doc
No
Treatment
Diagnosis
PCOS, Tubal Blockage
5
The clinic [Conceptions- Littleton] strength is its nursing staff and coordinators. The phlebotomist are amazing. The receptionists are wonderful and prompt. The IVF Financial Consultants are extremely helpful. The weaknesses would be the billing department. It took us calling them five times for them to get back to us. I am not into the fact that there are ultrasound techs. I would prefer that my doctor be the one doing my ultrasounds because then they could immediately decide my course of action
+ Read more
Age
29
Treated
2018
Success with this Doc
No
Race
European, Latino
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Diagnosis
PCOS, Tubal Blockage
5
Describe your experience with Conceptions Reproductive Associates.
The clinic strength is its nursing staff and coordinators. The phlebotomist are amazing. The receptionists are wonderful and prompt. The IVF Financial Consultants are extremely helpful. The weaknesses would be the billing department. It took us calling them five times for them to get back to us. I am not into the fact that there are ultrasound techs. I would prefer that my doctor be the one doing my ultrasounds because then they could immediately decide my course of action instead of me needing to wait to hear from a nurse and then possibly having to start the next day because I usually need to go pick up a prescription. I just wish that the doctors were a little bit more Hands-On. it seems like the clinic is run on everybody but the doctors and the doctors can't be bothered with you unless you're going to be doing IVF.
During treatment, were you treated like a number or a human with Althea O'Shaughnessy at Conceptions Reproductive Associates?
Dr. O'Shaughnessy is extremely blunt. From our very first meeting she seemed extremely annoyed with any questions that myself or my husband had. I felt like my previous treatment and diagnosis from my first fertility doctor in California, was brushed aside and my medical history didn't really matter to her. She made a comment during our consultation that alluded to do my PCOS diagnosis as false and that she didn't trust my first doctor's diagnosis and would be coming to her own conclusions. I have only seen her in person three times in almost a year.all of my correspondence regarding my treatment is done through a nurse. My ultrasounds are all done by an ultrasound tech. Dr. O'Shaughnessy immediately wanted to jump into IVF without trying any other options and I had to be the one to ask for other options first. When we last met with her she thought that I had asked if I could try another round of time to intercourse and slightly chuckled at that idea because she said my only options are IVF at this point. It just felt like we were in annoyance to her and she had better things you could be doing with her time.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Ashley (monitoring nurse) and Sarah (IVF nurse) )
The nursing staff at conceptions Littleton is amazing. They've all shown compassion and understanding. They respond to phone calls and emails within a few hours or at least by the end of the day. They never hesitate to answer any questions and if they can't provide an immediate answer they reach out to the doctor. The nursing / ultrasound staff has been what has kept me at the clinic.
How was your experience with Althea O'Shaughnessy at Conceptions Reproductive Associates?
My experience as a patient of Dr. O'Shaughnessy has not been ideal. The entire group / Clinic is very cold when it comes to their doctors. I feel like it's missing a personal element. I'm thinking about finding a new doctor.
What's one piece of advice would you give a prospective patient of Althea O'Shaughnessy at Conceptions Reproductive Associates?
I would go into any consultation or interaction with her knowing that it's going to be straight and to the point. There isn't really any comfort or hand-holding. Not a ton of compassion. She comes off just very direct and a little bit brass.
Describe the protocols Althea O'Shaughnessy used in your cycles at Conceptions Reproductive Associates and their degree of success.
after my consultation I did blood work and found out that I had a chemical pregnancy, it was not a result of anything to do with conceptions. They induced a menstrual cycle when my HCG levels dropped below 5, which means you're no longer pregnant. After that I did several rounds of timed intercourse with letrozole and clomid. During each of those Cycles I was on estrogen and prometrium. Everything was monitored via ultrasound. Trigger injections (ovidrel) were done it home. They all resulted in negative pregnancy tests. Dr. O'Shaughnessy wanted to try an IUI because my endometrial lining was so thin, but that never happened. We tried to grow my eggs with injectables instead of an oral medication and my eggs never grew past 9 mm, but my estrogen levels were through the roof so Dr. O'Shaughnessy said that it was unsafe to proceed or up the dosage of injectables because I would grow too many eggs at once and she wouldn't be able to trigger me. During the course of the injectables my lining was the perfect thickness. After that my husband and I took a 2 month break of trying and we regrouped was Dr. O'Shaughnessy and she suggested IVF. We have yet to pull the trigger on that because the cost is so high.
Describe the costs associated with your care under Althea O'Shaughnessy at Conceptions Reproductive Associates.
My insurance only covers $1,200 of diagnostic tests. Everything else is Bill to insurance and then I am given a bill when I show up for my next appointment for it comes in the mail. Basically, we're paying for everything out of pocket. Insurance doesn't cover a whole lot. My average visit is $200 and sometimes that several times a week.
Describe Althea O'Shaughnessy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
In our meeting where we discussed the possibility of IVF she told us that the clinic has a policy where they only transfer one embryo at a time. She said if I really really begged her she would consider putting in 2 embryos, but she would extremely advise against it because a multiple pregnancy is a high risk for mother and child and my health is the most important thing.
3
Doctor
Althea O'Shaughnessy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
33
Treated
2018
Success with this Doc
Yes
Treatment
2 IVF, 2 Embryo Freezing, Donor Sperm
Diagnosis
Poor Egg Quality, Other
10
Conceptions [Repro Assoc] was all very organized and always running on time which is nice when you go to so many appointments. ... I liked that there was more than one clinic and I could go to whichever one was most convenient for all the testing. The staff was also very friendly. ...The clinic recommends eSET because of all of the testing done on the embryo and uterus before hand the live birth rate is very high and the goal is for a healthy baby and a single embryo transfer has a higher chance of a healthy live birth.
+ Read more
Age
33
Treated
2018
Success with this Doc
Yes
Race
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF, 2 Embryo Freezing, Donor Sperm
Diagnosis
Poor Egg Quality, Other
10
Describe your experience with Conceptions Reproductive Associates.
I liked that there was more than one clinic and I could go to whichever one was most convenient for all the testing. The staff was also very friendly. Conceptions was all very organized and always running on time which is nice when you go to so many appointments.
During treatment, were you treated like a number or a human with Robert Greene at Conceptions Reproductive Associates?
Dr Greene was very thorough in answering questions and explaining all steps of all processes to us. He was understanding when things didn't go the way we wanted them to and was sympathetic to that and was able to provide explanations. I really like his willingness to answer questions and to be available to answer questions outside of consultations.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Veronica)
The nurse was quick to respond and very good at setting expectations.
How was your experience with Robert Greene at Conceptions Reproductive Associates?
Doctor Greene was amazing. He was always willing to cover treatment options and plans in as much detail as we wanted. He also provided material on extra supplements and research that has been show to help with fertility. He never had me do something in my treatment without providing an explanation about why I was doing it.
What's one piece of advice would you give a prospective patient of Robert Greene at Conceptions Reproductive Associates?
Come prepared with questions and feel free to ask them.
Describe the protocols Robert Greene used in your cycles at Conceptions Reproductive Associates and their degree of success.
I had 2 rounds of treatment, after the first round we discovered an egg health issue that we did not know about previous to having embryos PGS tested. The first round did not include any extra medications, They retrieved 18 eggs, 13 were mature, 12 were fertilized. Only 3 made it to day 5 (previously unknown egg quality issue) and 3 were sent for PGS testing, 1 was deemed "normal" Grade AB. The second round of IVF protocol was similar with the addition of Omnitrope. They retrieved 13 eggs, 9 were mature, 8 were fertilized, 4 made it to day 5 and were frozen and sent for PGS testing, 3 came back "normal".
Describe the costs associated with your care under Robert Greene at Conceptions Reproductive Associates.
We have insurance coverage and paid around $20,000 for all testing and procedures.
Describe Robert Greene's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
The clinic recommends eSET because of all of the testing done on the embryo and uterus before hand the live birth rate is very high and the goal is for a healthy baby and a single embryo transfer has a higher chance of a healthy live birth. But they have it as an open topic of discussion.
10
Doctor
Robert Greene
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

5
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
?
Treatment
2 Fertility Medications
Diagnosis
Uterine Fibroids
5
The lab techs [Conceptions Reproductive Associates] are very friendly. The equipment is up to date... I know this because they were using a brand new ultrasound machine on me ... I received care from two coordinators. The first was a very poor communicator and over complicated all of the details for my next steps in treatment. The second coordinator was an excellent communicator and clearly outlined next steps.
+ Read more
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
Uterine Fibroids
5
Describe your experience with Conceptions Reproductive Associates.
The facility is very nice, conveniently located, and fully staffed. Everything you need is located in the same building. The lab techs are very friendly. The equipment is up to date... I know this because they were using a brand new ultrasound machine on me, with the ultrasound salesperson showing features to my caregiver during my procedure (they asked if this was okay with me first).
During treatment, were you treated like a number or a human with Althea O'Shaughnessy at Conceptions Reproductive Associates?
My heart is very tender with the topic of infertility and her cold, factual, and transactional bedside manner makes it harder. I feel like I am just another case for her.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Don't remember)
I received care from two coordinators. The first was a very poor communicator and over complicated all of the details for my next steps in treatment. The second coordinator was an excellent communicator and clearly outlined next steps. She showed compassion and made me feel like she was on my team.
How was your experience with Althea O'Shaughnessy at Conceptions Reproductive Associates?
Dr. O'Shaughnessey has proven success rates and is very knowledgeable. She knows her stuff and will communicate all of the options to you. However, she seems to treat every case as a factual puzzle to solve and struggles to show compassion for how emotionally difficult infertility can be. I feel like I am just another chart to look over and not a person with real-life broken dreams.
What's one piece of advice would you give a prospective patient of Althea O'Shaughnessy at Conceptions Reproductive Associates?
Check your heart at the door. Meetings with her are about the facts.
Describe the protocols Althea O'Shaughnessy used in your cycles at Conceptions Reproductive Associates and their degree of success.
Dr. O's strategy is to share all of the information about the options with you and then let you choose what to do next, without a specific recommendation. It makes it feel like we have to figure it out all on our own.
Describe the costs associated with your care under Althea O'Shaughnessy at Conceptions Reproductive Associates.
All diagnostics tests and medications were covered by insurance and I only had to provide co-pays.
2
Doctor
Althea O'Shaughnessy
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
5
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
30
Treated
2018
Success with this Doc
?
Treatment
1 IVF, Donor Eggs, Surrogacy
Diagnosis
10
The only problem we had [with Conceptions Reproductive Associates] was with billing. We were able to get things straightened out in the end. Keeping records of everything helps!...$38,000 included egg retrieval, their own anonymous egg donor fee, IVF, and FET...we LOVE the nursing staff and doctor. Our gestational carrier even loves the office!...Dr. Grindler was very understanding and felt that I was no different than an intended parent who was infertile.
+ Read more
Age
30
Treated
2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, Donor Eggs, Surrogacy
Diagnosis
10
Describe your experience with Conceptions Reproductive Associates.
We love everything about this clinic except for billing. We have run into issues with them. We recommend that you keep records of everything, ask lots of questions, and keep all of the emails!!! Please note that we LOVE the nursing staff and doctor. Our gestational carrier even loves the office!
During treatment, were you treated like a number or a human with Natalia Grinder at Conceptions Reproductive Associates?
I have a rare medical condition that could be complicated if I was to provide my own eggs or become pregnant. While the complication was not a guarantee, the risk was too great, so we decided to move forward using an egg donor and gestational carrier. Dr. Grindler was very understanding and felt that I was no different than an intended parent who was infertile. We were turned away from other clinics, so it was nice to be treated with respect and understanding.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Christina, Tasha, and Cori)
The nursing staff is AMAZING. Christina, Tasha, and Cori have been a god send. They are so organized and on top of everything. They respond in a timely manner and genuinely care about you. I couldn't have asked for a better nursing staff!!
What specific things went wrong at Conceptions Reproductive Associates?
  • Provided conflicting information
How was your experience with Natalia Grinder at Conceptions Reproductive Associates?
Dr. Grindler is a very compassionate person. While I am not infertile, I have a rare medical condition that could be exacerbated by pregnancy and possibly result in major surgery post pregnancy. I was turned away from a clinic since I was not infertile. Dr. Grindler treated me no different and explained that her goal is to help every family that wants a baby to have one. She was very clear when outlining the process and made herself available if we had any questions. As of now, she has helped us to create 7 exceptional frozen embryos. Her plan for the egg donor - amounts of medications, timing, etc -was phenomenal, resulting in 7 frozen genetically exceptional embryos. We couldn't be more thrilled!! Our gestational carrier will soon be starting medications for the FET, and we can't wait!
What's one piece of advice would you give a prospective patient of Natalia Grinder at Conceptions Reproductive Associates?
Don't hesitate to ask any questions. She is more than happy to answer!
Describe the protocols Natalia Grinder used in your cycles at Conceptions Reproductive Associates and their degree of success.
We don't know the exact treatment strategies as of now since she has only worked with our anonymous egg donor. Thus, we were not informed of any of the specifics of the treatment.
Describe the costs associated with your care under Natalia Grinder at Conceptions Reproductive Associates.
$38,000 included egg retrieval, their own anonymous egg donor fee, IVF, and FET.
10
Doctor
Natalia Grinder
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

2
Age
35
Treated
2018
Success with this Doc
No
Treatment
Diagnosis
Diminished Ovarian Reserve
2
Strengths [at Conceptions Reproductive Associates] : Compassionate, knowledgeable nurses. Appointments easy to make, usually did not have to wait long (except to see doctor). Weaknesses: Communication; organization; did not like that finances were kept mostly secret, you had to leave a message with their business office and likely wouldn't hear back for a day; costs were communicated verbally, not in writing. They tried to charge me a $3,500 cycle cancellation fee when my cycle was canceled after 5 days of stimulation. I disputed this, and they only charged me for services used ($1,500, plus the $1k coordination fee). This seems like a very high cancellation fee.
+ Read more
Age
35
Treated
2018
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Lawyer
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
Diagnosis
Diminished Ovarian Reserve
2
Describe your experience with Conceptions Reproductive Associates.
Strengths: Compassionate, knowledgeable nurses. Appointments easy to make, usually did not have to wait long (except to see doctor). Weaknesses: Communication; organization; did not like that finances were kept mostly secret, you had to leave a message with their business office and likely wouldn't hear back for a day; costs were communicated verbally, not in writing. They tried to charge me a $3,500 cycle cancellation fee when my cycle was canceled after 5 days of stimulation. I disputed this, and they only charged me for services used ($1,500, plus the $1k coordination fee). This seems like a very high cancellation fee.
During treatment, were you treated like a number or a human with Althea O'Shaughnessy at Conceptions Reproductive Associates?
The doctor did not seem to know me personally or to create an individualized protocol for me. Instead, I felt that I was treated like a number, and that the doctor expected me to have the same results as someone without DOR, when I now understand that she should have been aiming for very different results.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Sarah Evans)
Sarah was great! She showed great compassion and always responded to my questions. My only complaints have to do with weekends/scheduled days off. My first monitoring appointment was on a Saturday. I was told I would get a call with medication instructions by that afternoon, but didn't receive it. I finally called the after-hours number, and got a response from the on-call nurse a few hours later that I didn't need to adjust anything. She did not provide me any details on how my follicles or labs were looking. This seemed very disorganized. I also did not like that every assigned nurse is out of the office one weekday per week (plus weekends), so on those days my questions would not be answered until the next day. I'm not sure why the nurses do not work 5 days per week.
What specific things went wrong at Conceptions Reproductive Associates?
  • Failed to call with results
How was your experience with Althea O'Shaughnessy at Conceptions Reproductive Associates?
I only met with the doctor during my initial consultation and then during my re-group after the canceled cycle. Every other appointment and call was with a nurse. Several times, I asked to speak with the doctor about her instructions, and instead received communications back from the nurse who said she had spoken with the doctor. Dr. O put me on a priming protocol that was questionable for someone with DOR (estrogen and birth control). I only had 2 follices during my AFC, and was put on a maximum (very expensive) dose of medications (450 follistim/150 menopur/.7 cc omnitrope). Even though I started with only 2 follicles, my cycle was canceled 5 days later due to not growing more than 2. This did not make sense to me, and wasted thousands of dollars on medications. After my canceled cycle, Dr. O basically did not have any alternative protocols to try, and wanted me to go directly to donor egg. I have since received second opinions that this suggestion makes no sense, given my relatively young age and the fact that someone with DOR should not be expected to produce a lot of eggs in the first place.
What's one piece of advice would you give a prospective patient of Althea O'Shaughnessy at Conceptions Reproductive Associates?
If you are in Denver, it is worth spending a bit more money to go to CCRM.
Describe the protocols Althea O'Shaughnessy used in your cycles at Conceptions Reproductive Associates and their degree of success.
Primed with estrace for 7 days , starting 7 DPO. Birth control pill for 5 days to delay start of stimulation medications. 450 iu follistim, 150 iu menopur, and .7 cc omnitrop for 4 days; increased to 300 iu menopur on 5th day. Canceled after that.
Describe the costs associated with your care under Althea O'Shaughnessy at Conceptions Reproductive Associates.
Initial consult: $325 IVF coordination of care: $986 IVF with ICSI and PGS testing, including 1 FET: $17,354 (most of this was refunded due to canceled cycle) PGS for greater than 8 embryos: $250/extra embryo (did not actually incur this) Anesthesia: $400 (did not actually incur this) Mock transfer/hysteroscopy/doppler: $870 (did not actually incur this) Subsequent transfer: $5,100 (did not actually incur this) Additional rounds of IVF: $9,895 (including ICSI & PGS, but not transfer) (did not actually incur this) Drugs (paid to MDR pharmacy): $6,378.76 (this did not include all drugs, but cylce was canceled before ordering all) Cycle cancellation fee: $3,350 (did not actually incur this; instead, paid $1,475 for services rendered)
2
Doctor
Althea O'Shaughnessy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
2
Clinic
Conceptions Reproductive Associates
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
29
Treated
2018
Success with this Doc
?
Treatment
4 IUI
Diagnosis
Male Factor, Other
10
They [nurses at Conceptions Reproductive Associates] are so SWEET and KIND! I walked in there and everyone from the receptionist to the techs say hello and remember your name. They sat down and explained everything in detail and don't get upset when I call back with more questions. They care about me as a person and are invested in my life...Cost are high but they include a lot more than other places. Also they work with income and really want everyone to have a chance to conceive
+ Read more
Age
29
Treated
2018
Success with this Doc
?
Race
European, Latino, Black or African-American, Native American, Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
4 IUI
Diagnosis
Male Factor, Other
10
Describe your experience with Conceptions Reproductive Associates.
Strengths are the staff really cares about you, very friendly, family atmosphere. Weakness is there are a few clinics with different hours so sometimes it can get a bit confusing but once you realize that most procedures and all transfers are at the Littleton location it's easier. I wish there was an appointment reminder.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
From the moment I sat down not only did he refer to us as Mr. & Mrs he then asked what we preferred to be called. He also asked us about our journey and what we would like to do next.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Amanda)
They are so SWEET and KIND! I walked in there and everyone from the receptionist to the techs say hello and remember your name. They sat down and explained everything in detail and don't get upset when I call back with more questions. They care about me as a person and are invested in my life. Even asked about my best friend's wedding I was in. They really want you to succeed.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
He speaks a bit fast and for a Southern woman it was a bit hard to keep up. We hit the ground running that day and was able to do a few different things as I was about to do an IUI with my OB and he made alterations to the sperm wash for my husband. He was genuine and kind.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Take notes and ask him to slow down if he's going to fast.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
We have medications in place if my lining is not thick enough and a game plan for what will happen if things look good or not. Lots of detailed communication and waiting on results as my treatment with him is still inprogress
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
Cost are high but they include a lot more than other places. Also they work with income and really want everyone to have a chance to conceive
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
N/A
9
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
Age
31
Treated
2018
Success with this Doc
?
Treatment
4 IUI, 3 IVF
Diagnosis
Other
9
Conceptions have a wonderful team of administrators and nursing staff. We can email our nurses and the business office and we always get a response by end of business. I have noticed that within the past 2 years, they have had a lot of changes of Doctors. Everyone except Dr. Bush are new. If you want more of a personal experience with your nursing staff I would go to Conceptions...my nurse (Cori) orders all my medications correctly. Cori (donor nurse) is very understanding, listens and relies my concerns to Dr. Bush. I was nervous about taking a injectable due to my previous cancer history, and she was very comforting and understanding. Cori and the rest of the nursing team are wonderful. From the blood draws to ultrasound techs, they are all nice.
+ Read more
Age
31
Treated
2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
4 IUI, 3 IVF
Diagnosis
Other
9
Describe your experience with Conceptions Reproductive Associates.
Conceptions have a wonderful team of administrators and nursing staff. We can email our nurses and the business office and we always get a response by end of business. I have noticed that within the past 2 years, they have had a lot of changes of Doctors. Everyone except Dr. Bush are new. If you want more of a personal experience with your nursing staff I would go to Conceptions.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
I came to Dr. Bush to see if I would be able to do a FET with myself and whether I could build a lining. My previous doctor had recommended a surrogate to carry our embryos. Dr. Bush actually reviewed my oncology medical records, and came up with a plan to see if I could build a lining. In his words, he wanted to see if I had a fighting chance before we went through surrogacy. Even though he knows a surrogate will be our best chance to give our embryos, he knew that is was also important to see if I could transfer myself. He has first hand reviewed my case and came up with a 3 month plan to see if I respond to estrogen. He is giving me my chance to see what my body can do.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Cori)
The staff at Conceptions is amazing! The entire nursing staff always responds to emails and voice messages within a few hours or by end of business. I have never had to wait long for a response, and my nurse (Cori) orders all my medications correctly. Cori (donor nurse) is very understanding, listens and relies my concerns to Dr. Bush. I was nervous about taking a injectable due to my previous cancer history, and she was very comforting and understanding. Cori and the rest of the nursing team are wonderful. From the blood draws to ultrasound techs, they are all nice.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
I was surprised that Dr. Bush was up to speed on my case during my initial consult with him. He listened to me and gave me his thoughts. We were able to create a plan that I was happy with, and I felt that he saw me as a person and not another patient at his clinic. He responds to all my questions that I ask my nurse to ask him by the end of the day. He also was knowledgeable about IVIG during FET, which was wonderful!
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Dr. Bush was blunt and up front with his concerns and thoughts. If you want a doctor who is soft and comforts you, I don't think Dr. Bush is for you. He was straight and to the point, which is what I was looking for. Our in person consult was short, less than 15 mins.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
Before our consult, Dr. Bush already had an idea of what plan he wanted to take with me, and we both agreed during our consult. Our plan was to see if I could build a lining for a FET with my previous frozen embryos, and if not, we would use a surrogate. We decided to do three months of estrogen orally and vaginally and if I am responding well to add injectable estrogen in my third month trial. He wanted to try this 3 month trial to see what my body can do, so that we are not wasting one of our frozen embryos.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
We already had frozen embryos when we met with Dr. Bush. So far we are in the initial process and are paying out of pocket for consults, ultrasounds and bloodwork. So far we have probably spent just under $1,000 in 4 months on bloodwork and ultrasounds, and our initial consult.
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
Dr. Bush highly recommended we only to a eSET, because our embryos are CCS tested.
9
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
Age
29
Treated
2018
Success with this Doc
?
Treatment
2 IVF
Diagnosis
Recurrent Pregnancy Loss, Poor Egg Quality, Unexplained
8
I had a hard time with one of the ultrasound techs [at Conceptions Reproductive Associates] and shared this concern with the higher-ups. Overall, the techs are very experienced but there sometimes is one who is newer, making this already uncomfortable experience a bit more uncomfortable...they rarely transfer multiple embryos, in hopes to lower the chance of high-risk pregnancies.
+ Read more
Age
29
Treated
2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Entrepreneur
Order & Number of Docs Seen
2nd of 3 Docs
Treatment
2 IVF
Diagnosis
Recurrent Pregnancy Loss, Poor Egg Quality, Unexplained
8
Describe your experience with Conceptions Reproductive Associates.
Conceptions has very high success rates and a great staff. We've been quite happy overall! The only way to reach a member of the nursing team is via email or you can call and request to be called back. My previous clinic gave me a direct number for my nurse, which I preferred. That said, they are always quite fast about getting back to me and there is always an on-call nurse should you need anything immediate during stim-time.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
While Dr. Bush is known for being very direct, I felt like a human because he knew my case inside and out by the time I sat down for a consultation. He knew what our end goal was (biological children) and kept the conversation focused on that.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Erika)
I can't say enough great things about my nurse, Erika! She is incredibly experienced, knowledgeable, and very much "on my team." This journey would have been so much harder without her in my court. She's come to know my husband and I and has helped simplify this process. She has laughed with us, cried with us, and I'm sure will celebrate with us when we get out of this process!
What specific things went wrong at Conceptions Reproductive Associates?
  • Provided conflicting information
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush is very innovative and quite brilliant. While it's known he is the doctor at Conceptions that is the "most direct" we really appreciated this. He spoke to us like we were intelligent (rather than dumbing anything down for us) and gave us an aggressive protocol suggestion. He knew our case very well and kept the conversation focused on our end goal, which is biological children.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Come with a list of questions and don't expect small talk. You'll meet with a nurse following your meeting to process everything that was discussed.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
My third retrieval next month will be with Dr. Bush. We are going to try some new approaches to increase my egg quality, if possible. I am priming with testosterone, estrogen, and HGH. My stim cycle will be with Menopur-only and I will be doing a triple trigger.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
$20,000 - round 1 of IVF (with Conceptions but with Dr. Greene) $12,000 - round 2 (with Conceptions but with Dr. Greene) $5,300 - round 3 (upcoming in October)
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
This clinic's success rates are very high so they rarely transfer multiple embryos, in hopes to lower the chance of high-risk pregnancies.
8
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

0
Age
30
Treated
2018
Success with this Doc
No
Treatment
2 IUI, 2 IVF
Diagnosis
Unexplained
0
I had a very bad experience at this location [Conceptions-Denver], but a great experience at Littleton and Lafayette. I was treated poorly from the front desk, to the nursing team to the doctor. The ultrasound tech would not allow me to look at my images when I was potentially having a miscarriage, the doctor laughed at me when I said I didn't want to stop meds and lose my pregnancy and just told me to go forward with IVF without any explanation as to why.
+ Read more
Age
30
Treated
2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 2 IVF
Diagnosis
Unexplained
0
Describe your experience with Conceptions Reproductive Associates.
I would highly recommend visiting the Littleton or Lafayette office. The rose office did not treat me as I thought I should have been treated, from the front desk to the doctor, I was handed off and dismissed. Fertility is so stressful and so scary, we need reassurance that things are going the way they are supposed to be going and I absolutely did not receive that at the Rose location.
During treatment, were you treated like a number or a human with Althea O'Shaughnessy at Conceptions Reproductive Associates?
Dr. O'Shaughnessy treated my husband and I like a number. Our labs were never gone over with us thoroughly, we were never explained what was happening or what was going to happen in the future. She would throw her hands up, raise her eyebrows and said "I just don't know" every visit.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Liz D)
Liz D was a wonderful nurse. Unfortunately during the middle of my IUI cycle, she was let go and nobody called me to let me know. I called the office asking for my results and was told she no longer worked there as of today. My care was sent to a different office to the "monitoring nurses" which was a complete nightmare all together.
What specific things went wrong at Conceptions Reproductive Associates?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
How was your experience with Althea O'Shaughnessy at Conceptions Reproductive Associates?
I had a very bad experience with Dr. O'Shaughnessy. I came to the clinic and opted to go to the Rose office for a quicker visit to see the doctor versus waiting for the clinic closer to me and another doctor. On our first visit, we were explained that we would have a lot of testing and come back to regroup with her. We had ultrasound, labs and a semen analysis. When we met with her to regroup, we were told "everything looks fine" and that my resting follicle count was over 20. Come to find out from seeing another doctor, all of this information was false, there was in fact something very wrong and my resting follicle wound was 7, not over 20. We did two IUI's with Dr. O'Shaughnessy and should have never even attempted this due to my lab results showing I have premature ovarian failure. I feel as though we were treated as a number, she was not compassionate and didn't care about her patients. I came in to my second followup after a miscarriage after an IUI and was absolutely hysterical and she just stared at me and got very angry when I asked for an ultrasound. It was overall a horrible experience and I do not recommend this doctor to anyone.
What's one piece of advice would you give a prospective patient of Althea O'Shaughnessy at Conceptions Reproductive Associates?
Don't see her unless you enjoy being treated poorly and essentially laughed at. There was no compassion when I was upset over a pregnancy loss, no explanation or further attempt, I felt as though she was simply after my money. Go see another doctor in her practice.
Describe the protocols Althea O'Shaughnessy used in your cycles at Conceptions Reproductive Associates and their degree of success.
Two IUI's, one with Letrozole which resulted in a chemical pregnancy and another IUI with follistim which was negative.
Describe the costs associated with your care under Althea O'Shaughnessy at Conceptions Reproductive Associates.
I had no contact with billing office at the Rose location.
Describe Althea O'Shaughnessy's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
No.
0
Doctor
Althea O'Shaughnessy
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Conceptions Reproductive Associates
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor
10
The benefits of a larger practice [Conceptions Reproductive Associates] are that there are a lot of resources and you get results back incredibly quickly. Challenges are that you don't see the doctor too much and it can at times feel like you are one of many. For me that wasn't an issue since I just wanted to get pregnant and they did that twice for me successfully, but if you are looking for very personalized care and hand holding, you might not get that with a larger practice and should look to a smaller practice.
+ Read more
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Male Factor
10
Describe your experience with Conceptions Reproductive Associates.
The benefits of a larger practice are that there are a lot of resources and you get results back incredibly quickly. Challenges are that you don't see the doctor too much and it can at times feel like you are one of many. For me that wasn't an issue since I just wanted to get pregnant and they did that twice for me successfully, but if you are looking for very personalized care and hand holding, you might not get that with a larger practice and should look to a smaller practice.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Jessica)
Hands down, the best part about our experience was Jessica and the nursing staff. Infertility/IVF was one of the scariest/nerve wracking experiences and Jessica was an angel. She always responded to my emails within a few hours and even some within a few mins and would call me anytime I needed to talk. She explained the treatment and didn't hesitate to give me good/bad/ugly with what it was and was honest in her answers. Additionally, you can tell that she is very knowledgeable herself and knows exactly what to do! I genuinely believe she is the absolute best in what she does.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush is extremely knowledgeable and even though he isn't the warmest personality, he knows what he is doing and is committed to the best course of treatment for a successful outcome. Our previous doctor at Conceptions left to start a practice in another location and he had done a fresh transfer that resulted in our son. It wasn't even a tough decision on who would take over treatment for our frozen transfer for baby number 2 as we knew Dr. Bush was the best and would get us pregnant. Even though we only met with Dr. Bush in the initial meeting to plan the frozen transfer and the transfer itself, I knew he was managing care behind the scenes and trusted the decisions he was making. If you are looking for hand holding throughout the process, Dr. Bush might not be for you, but he certainly will do everything he can to get you pregnant.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Ask questions! He might not be as forthcoming with your treatment but will answers questions that you have so be prepared when you meet with him.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
I am incredibly lucky to have great insurance coverage for infertility so I only spent about $1,200 for my frozen transfer including medications
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
Dr. Bush felt strongly that we only transfer one single embryo which was absolutely the best medical course of action and in the best interest of myself and a pregnancy.
9
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Castle Rock
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Recurrent Pregnancy Loss, PCOS, Unexplained
8
The nursing staff is overall very compassionate and personable at Conceptions. You end up there so often, they start to recognize and remember details about you. The nurses are quick to respond to inquiries. Calisse is very professional and optimistic, but a little pushy about IVF.... A few times, we felt a little rushed in and out of the office. Overall, the staff takes every case very seriously and genuinely wishes to see success for the patients they treat.
+ Read more
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Recurrent Pregnancy Loss, PCOS, Unexplained
8
Describe your experience with Conceptions Reproductive Associates.
Conceptions has great reviews and great results. I was referred there by a family member who had a successful IVF experience. A few times, we felt a little rushed in and out of the office. Overall, the staff takes every case very seriously and genuinely wishes to see success for the patients they treat.
During treatment, were you treated like a number or a human with Robert Greene at Conceptions Reproductive Associates?
Dr. Greene explained the option thoroughly after evaluating our test results. He told us that he was more inclined to start the IVF process, but that IUI was also an option. When we decided to give IUI a shot, he never made us second guess ourselves. He is very personable and positive.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Calisse Cryer)
The nursing staff is overall very compassionate and personable at Conceptions. You end up there so often, they start to recognize and remember details about you. The nurses are quick to respond to inquiries. Calisse is very professional and optimistic, but a little pushy about IVF.
How was your experience with Robert Greene at Conceptions Reproductive Associates?
Dr. Greene is very knowledgable and kind. He clearly explained our options, and once we chose an option, he delved into the details of the chosen path. He is very easy to contact via email and responds quickly. One weakness I experienced was a lack of detail when it came to lab and test results.
What's one piece of advice would you give a prospective patient of Robert Greene at Conceptions Reproductive Associates?
Come ready with questions. Sometimes visits fly by, and you realized you left with more questions than answers. He is more than willing to answer questions, however!
Describe the protocols Robert Greene used in your cycles at Conceptions Reproductive Associates and their degree of success.
With a less-than-cookie-cutter PCOS diagnosis, Dr. Green suggested IUI as intervention for our infertility. He prescribed Letrozole at 50mg for days 3-7, an hcg shot after a follicle was confirmed 18mm or larger, and progesterone taken twice a day after the IUI. The Letrozole was used to ensure ovulation, and I did successfully ovulate, a little earlier every month over 3 months of IUI treatment. My progesterone was tested after one week of use and Dr. Greene was satisfied with the levels. While the circumstances seemed favorable, the IUI was never successful.
Describe the costs associated with your care under Robert Greene at Conceptions Reproductive Associates.
Each IUI, including medication, ultrasounds, and the procedure, was around $1000.
7
Doctor
Robert Greene
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Conceptions Reproductive Associates
Lafayette
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
?
Treatment
4 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
Erika [a nurse at Conceptions] is amazing. She works hard and gives me all the information I need. She calls me to celebrate the ups and is there to help me with downs. I will say, there was a nurse who called me one, I don't remember her name, but she didn't look at my protocol first, and that was annoying, it was right before starting priming, but otherwise, Erika has cleared everything up and has been super helpful.
+ Read more
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
?
Race
Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
Describe your experience with Conceptions Reproductive Associates.
Overall the clinic is great, I feel like they are there to serve people. Sometimes when I have gone in early for blood draws and ultrasounds, they didn't give me that feeling, and I felt like I was an inconvenience for showing up 10 minutes early to my appointment. This was never the case at Sky Ridge, only Littleton.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
I feel like I am more of a human here. They know my name, they answer questions, and they give tons of information up front. There is no secrecy in things, it is all laid out for you.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Erika)
Erika is amazing. She works hard and gives me all the information I need. She calls me to celebrate the ups and is there to help me with downs. I will say, there was a nurse who called me one, I don't remember her name, but she didn't look at my protocol first, and that was annoying, it was right before starting priming, but otherwise, Erika has cleared everything up and has been super helpful.
What specific things went wrong at Conceptions Reproductive Associates?
  • Provided conflicting information
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush is not super warm and fuzzy, but he is honest. He gives examples of what he things and why and gave me a ton of information from the get go. He was very blunt about my AMH level and that continuing with IUIs would be wasting my time and my eggs. I liked that. We have a follow up on Thursday to discuss the egg retrieval. I know he is very confident in his ability and he wants to keep up his success rates, so I know he will continue to work hard to get me pregnant.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Be blunt, and ask questions. He talks very fast, but wants to be informative.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
He had me start a ton of vitamins, including CoQ10, Acai Berry, Myo-Inositol, Vitamin D, Vitamin E, L-Arginine, and DHA. Started those in December and then started priming in January. Due to my low AMH, they didn't prime me with birth control, instead after ovulation, I did 3 Cetrotide injections. Then started stims on Day 3 of my next cycle. Started with 3 vials of menopur and 0.7 iu of omnitrope in the morning and 225 of gonal at night. Increased Gonal to 375 on CD7. Then on cycle day 8 added a vial of menopur at night. By CD 10 they added a 2nd vial of menopur at night.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
The great thing about Dr. Bush's office is that all costs are on the website and they are all up front and honest. You don't have to jump through any hoops to get information. It is $19,411 for a full IVF cycle with PGS testing and ICSI included. This does not include medications, but is well priced overall.
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
We only have one embryo to transfer... But I believe Dr. Bush prefers to transfer only one, since it is less risky as far as pregnancy goes.
8
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
?
Treatment
2 IVF
Diagnosis
PCOS, Poor Egg Quality
10
Strengths: Ease of appointment scheduling with reminder phone calls. Pleasant and polite staff. Weakness: Patient Portal needs improving. Providers [Conceptions Reproductive Associates] are frequently booked out weeks and may have to wait for consultations and follow ups.... I had different nurses for IVF coordination and FET coordination. Each nurse was knowledgeable in specific protocols used and the rational for why. Email was the easiest and fasted way to communicate.
+ Read more
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
PCOS, Poor Egg Quality
10
Describe your experience with Conceptions Reproductive Associates.
Strengths: Ease of appointment scheduling with reminder phone calls. Pleasant and polite staff. Weakness: Patient Portal needs improving. Providers are frequently booked out weeks and may have to wait for consultations and follow ups.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush made a point to review all pertinent history and acknowledged/ validated feelings during difficult treatment outcomes.
Describe your experience with your nurse at Conceptions Reproductive Associates.
I had different nurses for IVF coordination and FET coordination. Each nurse was knowledgeable in specific protocols used and the rational for why. Email was the easiest and fasted way to communicate. Phone calls required a voicemail left and calls may take a few hours to be returned
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr Bush is a very intelligent man with a strong knowledge base. He practices reproductive therapy with an evidence based approach. He makes changes appropriately with poor or unexpected cycle outcomes. He sometimes speaks using a lot of difficult to understand medical terminology but uses illustrations and graphics to help explain in a more understandable way.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Expect a lot of information to be given by Dr. Bush and don't be afraid to ask for clarification if you don't understand something.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
IVF #1 Antagonist protocol using GonalF, Menopur and Cetrotide. Dual HcG and Lupron trigger. Freeze all. Rational: PCOS Diagnosis, high risk for OHSS. Results: poor responder: 3 eggs, 2 Mature, 1 fertilized did not make it to blast. IVf #2 Long Lupron with Menopur only. HCG trigger. ICSI/CCS freeze all. rational: risk for OHSS, Probable poor egg quality. Results: 14 retrieved, 11 Mature, 9 Fertilized, 6 Blastocysts- 2 euploid.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
Costs were affordable and inline with the national average.
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
Follows appropriate recommendations for known diploid eSET.
9
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Recurrent Pregnancy Loss
8
The staff [at Conceptions] have always been quick to return phone calls and are easy to get a hold of with questions. All of the planning for when to come into the office for procedures is done with the nurses, and they have always explained each step of the process well... The only weakness of the office overall is there is not a lot of emotion. I don’t mind there not being a lot of emotion in the conversations I have with the doctor of the rest of the staff, but if this is extremely important to you it might be something to consider.
+ Read more
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Recurrent Pregnancy Loss
8
Describe your experience with Conceptions Reproductive Associates.
The clinic is well known and popular because of their success. Even though a lot of people use this clinic I have always felt they are quick to return phone calls and answer questions. The only weakness of the office overall is there is not a lot of emotion. I don’t mind there not being a lot of emotion in the conversations I have with the doctor of the rest of the staff, but if this is extremely important to you it might be something to consider.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush does a good job at focusing on the people in front of him. I didn’t get the sense that he was trying to rush me out the door to get on to the next thing. Our appointment with him after all of our testing was done was thorough and gave us a good picture of the plan going forward. That being said the clinic prides themselves on how many successful IVFs they have done, and show you that pride through lots of numbers. While I am sure this is helpful to some, after being on the wrong side of statistics for years now, I just want to know how you are going to help me and my current situation. I appreciate that they are good at their jobs, but I don’t need to spend 1/3 of my time with the doctor reviewing charts that show me what I have already researched online.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Melissa)
The staff have always been quick to return phone calls and are easy to get a hold of with questions. All of the planning for when to come into the office for procedures is done with the nurses, and they have always explained each step of the process well.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush is thorough and allows you time to ask all your questions that arise. When we decided to start with IUI I left the office with a clear understanding of the plan. So far our appointments with Dr.Bush have been straightforward.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Come prepared with questions. Just like at any other doctors office, Dr.Bush is happy to explain things but he obviously doesn’t have a lot of time to just sit there and wait. However if you come with your questions written down and are prepared they will get answered.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
We husband and I are in the middle of our second IUI cycle. Dr. Bush prescribed 5 mg of Letrozole daily cycle day 3 through 7. For our first cycle I went in to the clinic cycle day 13 for a pelvic ultrasound. Once confirmed I had a dominant follicle they gave me a trigger shot. Then the IUI was performed on cycle day 14 by the nurse. This cycle they are having me go in on cycle day 12 for the ultrasound and will determine what day the IUI is on after measuring the follicles for enough growth.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
I do not remember total costs of the top of my head. However, we have spent over $1,000 in testing to try to determine the cause of our infertility. I have not received the bills for our IUI yet therefore I don’t know the costs. I did pay about $350 for the progesterone and estradiol prescribed for inbetween the IUI and pregnancy test.
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
N/a
8
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
8
Clinic
Conceptions Reproductive Associates
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

4
Age
32 - 34
Treated
2016 - 2018
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Male Factor, Unexplained
4
They [Conceptions Reproductive Associates] didn’t even bother billing my insurance for blood work insurance covers a portion of. They just billed me the cash payment and every single time I have to submit insurance billing myself.... o calculate my total cost so far would probably scare me. Each IUI treatment including ultrasounds and day 3 bloodwork got cash pay is about $1200. Other bloodwork I’ve been required to do about once a year range from $100-$200. The HSG test cost about $500.
+ Read more
Age
32 - 34
Treated
2016 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Male Factor, Unexplained
4
Describe your experience with Conceptions Reproductive Associates.
I will be honest that my review may be bias to the fact I’ve had 3 unsuccessful IUIs. I know there is only so much a clinician can do when nature just isn’t working. If I could start from the beginning I would probably choose a different facility. I don’t feel like this facility is compassionate towards the cost of treatment.
During treatment, were you treated like a number or a human with Robert Greene at Conceptions Reproductive Associates?
I felt a lot of times it was all about the payments. Maybe this is more along with office staff instead of Dr, but they didn’t even bother billing my insurance for blood work insurance covers a portion of. They just billed me the cash payment and every single time I have to submit insurance billing myself.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Kalise)
She was thorough with the next steps after I went in on day one of cycle and let me know what would happen through the IUI cycle. The nurses did allow for me to have my first IUI cycle before my husband’s sperm count was at a high enough number.
What specific things went wrong at Conceptions Reproductive Associates?
  • Failed to call with results
How was your experience with Robert Greene at Conceptions Reproductive Associates?
Dr Greene was up front with options, but I have only seen him twice in the 2 years I’ve been treated at this facility. Once for intake consultation and once for my HSG test. I would rather see the actual Dr more.
What's one piece of advice would you give a prospective patient of Robert Greene at Conceptions Reproductive Associates?
Ask for everything you will be charged forup front. Ask about exactly what steps will be taken for treatment as far as how many IUIs will be done unsuccessfully before they will push IVF.
Describe the protocols Robert Greene used in your cycles at Conceptions Reproductive Associates and their degree of success.
Dr Greene had nothing to do with my cycles, I only had contact with nurses for this.
Describe the costs associated with your care under Robert Greene at Conceptions Reproductive Associates.
To calculate my total cost so far would probably scare me. Each IUI treatment including ultrasounds and day 3 bloodwork got cash pay is about $1200. Other bloodwork I’ve been required to do about once a year range from $100-$200. The HSG test cost about $500.
Describe Robert Greene's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
N/A
4
Doctor
Robert Greene
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
4
Clinic
Conceptions Reproductive Associates
Lafayette
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

8
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Treatment
3 IUI
Diagnosis
Anovulation, PCOS
8
Nurse [at Conceptions Reproductive Associates] failed to call with results on day 3 before beginning letrozole. I started on my own. Miscommunication caused me to skip an oral med cycle. Then my period was off, had to take provera, resulted in cyst needing to be drained... The office has 2 floors and it is hard to know where to check in at. They have multiple locations so we would do ultrasounds/blood work closer to home, and travel to the main office for procedures. This helps with my work schedule. Staff seems friendly and while the beginning was a rocky start, I came to see them as organized and on top of the paperwork.
+ Read more
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Accountant
Order & Number of Docs Seen
5th of 5 Docs
Treatment
3 IUI
Diagnosis
Anovulation, PCOS
8
Describe your experience with Conceptions Reproductive Associates.
When we started, the clinic didn’t give instructions - stop/continue birth control - which created a delay in treatment. The office has 2 floors and it is hard to know where to check in at. They have multiple locations so we would do ultrasounds/blood work closer to home, and travel to the main office for procedures. This helps with my work schedule. Staff seems friendly and while the beginning was a rocky start, I came to see them as organized and on top of the paperwork.
During treatment, were you treated like a number or a human with Natalia Grinder at Conceptions Reproductive Associates?
I never met a doctor until we needed a regroup. Before that I saw nurses and nurse practitioners. The doctors seemed hands off with patients. However the staff I did interact with were nice.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Liz)
Our nurse was great. The only exception was there was a time she didn’t call with results before I started the letrozole (I took a chance and started it on my own). She answered emails in a timely manner and wven responded once when she was out of the office for an extended few days. A secondary nurse at a separate branch helped when my nurse was unavailable. This resulted in miscommunication about the reason for the regroup. I went in expecting one thing and the dr was prepared to discussion another thing.
What specific things went wrong at Conceptions Reproductive Associates?
  • Failed to call with results
How was your experience with Natalia Grinder at Conceptions Reproductive Associates?
She was very frank at a regroup. If oral meds didn’t work she would not do injectables with IUI. She would only do IVF. She said she didn’t want me wasting money on Iui when Ivf had better outcomes. We only met once at the first regroup (still continuing care).
What's one piece of advice would you give a prospective patient of Natalia Grinder at Conceptions Reproductive Associates?
She seemed to push IVF ($$ for them), but I do think in my case, that is probably the only outcome that will work. She seemed compassionate and understanding, but busy enough to only communicate through nurses on a monthly basis.
Describe the protocols Natalia Grinder used in your cycles at Conceptions Reproductive Associates and their degree of success.
She chose letrozole as I had only used clomid in the last with no results. She also wanted as least invasive as possible, so we started with oral meds with iui. Letrozole 5mg - no ovulation Miscommunication with clinic - no meds, missed cycle, regroup Letrozole 7.5mg - ovulation, 2 eggs, unsuccessful iui Letrozole 7.5mg - ovulation, 1 egg, unsuccessful iui Letrozole 7.5mg - no ovulation
Describe the costs associated with your care under Natalia Grinder at Conceptions Reproductive Associates.
Sperm wash - $95 self pay Iui - $395 self pay Letrozole - insurance - $1 Ovidril - insurance - $25 Dr appt - don’t remember -$200 initial consult and regroup? Ultrasound - $20 with insurance
Describe Natalia Grinder's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
N/a
7
Doctor
Natalia Grinder
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
30
Treated
2018
Success with this Doc
No
Treatment
4 IUI, 3 IVF
Diagnosis
Unexplained
10
Conceptions is the most prepared clinic I have been to. They offer education and the resources to get though any situation. There office staff is warm and welcoming. ... Medical staff all have their preferences in treating their patients so it was frustrating to know the plan initially and then go into the care of different physician over the weekend and they have other ideas.
+ Read more
Age
30
Treated
2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
4 IUI, 3 IVF
Diagnosis
Unexplained
10
Describe your experience with Conceptions Reproductive Associates.
Conceptions is the most prepared clinic I have been to. They offer education and the resources to get though any situation. There office staff is warm and welcoming. They all want the best for you! Weakness was a little bit of communication between nursing staff and medical staff. Medical staff all have their preferences in treating their patients so it was frustrating to know the plan initially and then go into the care of different physician over the weekend and they have other ideas. But I know they want the best for me and I felt that though it all.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
The didn't have direct contact with Dr Bush but only his nurse. But I would say that his direction and concern were noted through the interaction with his nurse.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Erica)
Erica was absolutely amazing at her job. She kept you calm when results weren't what we were hoping for. She made sure that I kept my hope up in the process. She has the passion for her job specialty and you feel it. She was the reason I got though the 2 week period away from my family....she kept me positive through it all!!
How was your experience with Mark Bush at Conceptions Reproductive Associates?
The only time I visited with Dr Bush directly was via our telephone consultation. He was very honest and candid but had hope for us. During the IVF process he gave the guidance to the nursing staff on any changes in care and was very prompt with feedback. He has given a lot of patients hope and fulfilled their dreams. I trust he will do the same for me!
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
He is very honestly and blunt which I appreciated. Not everyone wants that in a physician. But we didn't want our physician to keep anything from us. We want answers and understand the "why".
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
My regimen was 4 -5 vials of Menopur with Omnitrope in the morning. In the evening 300 of Gonal F and a dose of Cetrotide. I spent 2 solid weeks away from home to have daily ultrasounds and blood work with dose change instructions in the evening.
Describe your experience with your monitoring appointments at Conceptions Reproductive Associates.
These appointments were very efficient and didn't waste any time. The techs were very good at their jobs.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
We did private pay because our insurance does not cover any fertility treatments. Conceptions have us a significant discount which was great for the care we received. We got a lot of services for our money and time!
10
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
36 - 38
Treated
2016 - 2018
Success with this Doc
?
Treatment
4 IUI
Diagnosis
Recurrent Pregnancy Loss, Tubal Blockage
10
The clinic [Conceptions Reproductive Associates] is overall great the environment is cozy and comforting and all the staff I have encountered are nice and helpful. The only suggestion I have would possibly being available on the weekend like there other locations ... Both Calysse and Monica [nursing staff] are very nice they answered all my questions and are very helpful in explaining the next steps ...
+ Read more
Age
36 - 38
Treated
2016 - 2018
Success with this Doc
?
Race
East Asian, Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
4 IUI
Diagnosis
Recurrent Pregnancy Loss, Tubal Blockage
10
Describe your experience with Conceptions Reproductive Associates.
The clinic is overall great the environment is cozy and comforting and all the staff I have encountered are nice and helpful. The only suggestion I have would possibly being available on the weekend like there other locations
During treatment, were you treated like a number or a human with Robert Greene at Conceptions Reproductive Associates?
Dr Greene is very warm and compassionate he is understanding of my situation and he makes you feel comfortable and makes sure you understand the process you are going through the also makes sure to answer all your questions
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Calysse/monica)
Both Calysse and Monica are very nice they answered all my questions and are very helpful in explaining the next steps
How was your experience with Robert Greene at Conceptions Reproductive Associates?
dr GReene is great he always answers all my questions and makes sure I understand every process he also gives additional information regarding fertility and how to increase egg quality ect. He is very compassionate and friendly
What's one piece of advice would you give a prospective patient of Robert Greene at Conceptions Reproductive Associates?
Do your research and ask questions!
Describe the protocols Robert Greene used in your cycles at Conceptions Reproductive Associates and their degree of success.
I am a very complex case so there were a lot of steps we had to go through in order for me to even consider IVF/IUI. I had a pregnancy with conjoined twins wich was terminated at 5.5 months complications from that surgery caused uterine perforation scraping of my colon abscess in my rectum and bone fragment was left in my uterus. I had severe abrehsiohns and scar tissue that required me to have one of my tubes removed I have had multiple laparoscopic surgeries as well as 2 HSG surgeries.
Describe the costs associated with your care under Robert Greene at Conceptions Reproductive Associates.
Fortunately I had coverage through my health insurance for IUI so my cost for the cycle was $350 however I did pay $225 for my office visit and $67 for progesterone and $104.89 for trigger injection plus $12 for vitamin D
10
Doctor
Robert Greene
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Lafayette
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Robert Greene at Conceptions Reproductive Associates.

9
Age
32 - 34
Treated
2016 - 2018
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
Other
9
They [Conceptions Reproductive Associates] are caring and professional doctors and nurses.Overall, Conceptions is a good facility to begin your journey when seeking out an IVF or other fertility provider. They have multiple facilities that you can choose between which is helpful; however, they are on the outside edges of Denver – there isn’t much that is centrally located which can make it difficult in scheduling appointments. The team has been very helpful in scheduling,
+ Read more
Age
32 - 34
Treated
2016 - 2018
Success with this Doc
?
Race
East Asian
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
Fertility Medications
Diagnosis
Other
9
Describe your experience with Conceptions Reproductive Associates.
They are caring and professional doctors and nurses.Overall, Conceptions is a good facility to begin your journey when seeking out an IVF or other fertility provider. They have multiple facilities that you can choose between which is helpful; however, they are on the outside edges of Denver – there isn’t much that is centrally located which can make it difficult in scheduling appointments. The team has been very helpful in scheduling, explaining the financial aspect, explaining the IVF and/or diagnostic process and has worked with our insurance to determine what we can get covered during this time. I would suggest to new patients to call your insurance yourself upfront to check the coverage that they offer – I work in healthcare so I understand some of the insurance lingo better than others, but it’s always great to have an idea of what will be covered before you walk in. Some will cover most of the process whereas others may only cover the initial diagnostic testing. For the male side of testing, they do conduct a semen analysis at one of the sites. As a busy professional, this is pretty difficult to schedule as they one allow you to come by certain days of the week and the time window is pretty small. I really wish they had a little more flexibility with this portion of the testing.
During treatment, were you treated like a number or a human with Robert Greene at Conceptions Reproductive Associates?
Dr. Greene is very knowledgeable and caring. The first time my husband and I went to see him, we were not ready to proceed. And he suggested we try it naturally for a year. After a year, we still haven't gotten a success yet, so we went back to see him a month ago.
Describe your experience with the nursing staff.
As stated, not officially started the treatment.
How was your experience with Robert Greene at Conceptions Reproductive Associates?
We have actually begun the process of seeking IVF consultation twice now. We first met with Dr. Greene a couple of years ago and life happened, so we discontinued our appointments at that time. Fast forward two years and my wife and I are in a place where we were ready to pursue this as an option and remembered Dr. Greene and his team at Conceptions in Lafayette, CO. They did a great job of explaining the process, discussing possible issues, and making us feel like this was a common problem for couples to have. My wife and I are a bit younger than some others who are seeking this treatment – we are both in our early 30s – but they have been great at explaining to us some of the reasons, causes, and solutions to the issue we have had. They have been very accommodating to our schedule, have followed up with us regarding appointments and testing as well as discussing payment options – this is an expensive process! After meeting Dr. Greene, we are excited to begin the process of working with Conceptions to conceive ourselves! I would highly recommend Conceptions in Lafayette, CO, Dr. Greene and his team of knowledgeable staff and nurses.
What's one piece of advice would you give a prospective patient of Robert Greene at Conceptions Reproductive Associates?
N/A
Describe the protocols Robert Greene used in your cycles at Conceptions Reproductive Associates and their degree of success.
As stated above, we haven't officially start the treatment yet.
Describe the costs associated with your care under Robert Greene at Conceptions Reproductive Associates.
I don't remember. But I think it is lower than average
Describe Robert Greene's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
N/A
10
Doctor
Robert Greene
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Conceptions Reproductive Associates
Lafayette
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
25 - 26
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Poor Egg Quality, Tubal Blockage
10
This clinic [Conceptions-Lafayette] was extremely helpful in working around my work schedule to get in. Also the entire staff is so friendly and inviting! I love the positive atmosphere... Lyndsay [a nurse] was so open and communication was easy! With me being scared through this process she was so reassuring and responsive to any and every question I had.
+ Read more
Age
25 - 26
Treated
2017 - 2018
Success with this Doc
Yes
Race
Prefer not to answer
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Poor Egg Quality, Tubal Blockage
10
Describe your experience with Conceptions Reproductive Associates.
This clinic was extremely helpful in working around my work schedule to get in. Also the entire staff is so friendly and inviting! I love the positive atmosphere and will be working with them in the future, as well as referring people all the time!!
During treatment, were you treated like a number or a human with Robert Greene at Conceptions Reproductive Associates?
While working with doctor Greene and his staff they made sure to keep open communication with us at all times. They took the time to get to know who we are and helped us keep positive through our process.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Lyndsay Dole )
Lyndsay was so open and communication was easy! With me being scared through this process she was so reassuring and responsive to any and every question I had.
How was your experience with Robert Greene at Conceptions Reproductive Associates?
Dr Greene was able to help us start our family he was caring and positive through it all. We had a rough road and he made sure to explain everything in depth not leaving out anything. The more we knew about our situation we were able to get around obstacles. Dr Greene helped gives us the hope we needed to do this!
What's one piece of advice would you give a prospective patient of Robert Greene at Conceptions Reproductive Associates?
Email is a great way to communicate, also the blogs on the site by Dr. Greene are helpful.
Describe the protocols Robert Greene used in your cycles at Conceptions Reproductive Associates and their degree of success.
We went through many hormones for egg retrieval as well as for our transfer. Metformin- to help egg quality. CoQ10, resveratrol, açaí berry- supplements Menopur injections Gonal F injections Cetrotide injections Novarel injections Lupron trigger shot All of these medications were successful and did what they needed to
Describe the costs associated with your care under Robert Greene at Conceptions Reproductive Associates.
We were extremely lucky our health insurance actually helped pay for our treatment. They clinic was very open with costs and the financial options that we have.
Describe Robert Greene's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
With the success rate I believe the single transfer is the best course of treatment
10
Doctor
Robert Greene
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Lafayette
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Robert Greene at Conceptions Reproductive Associates.

10
Age
30
Treated
2018
Success with this Doc
No
Treatment
2 IUI, 2 IVF
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Poor Egg Quality
10
Conceptions has an amazing lab, an amazing embryology team and great doctors that have some of the best success rates in the country. I love that the front desk people know me by first name, the ultrasound techs and phlebotomists really care for you and make your visit personable. The billing office is great and easy to deal with as well.... IVF Cycle is $19,411. Your meds range from $4,000-$6,000. Mine were top of the scale. Second retrieval was $9225 not including medications.
+ Read more
Age
30
Treated
2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 2 IVF
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Conceptions Reproductive Associates.
Conceptions has an amazing lab, an amazing embryology team and great doctors that have some of the best success rates in the country. I love that the front desk people know me by first name, the ultrasound techs and phlebotomists really care for you and make your visit personable. The billing office is great and easy to deal with as well.
During treatment, were you treated like a number or a human with Robert Greene at Conceptions Reproductive Associates?
Dr. Greene is very personable, he cares about you as a person and can relate on a personal level to fertility treatment. He allows his patients to contact him directly and he provides knowledgable and caring answers.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Veronica)
I personally wish that I could have spoke to my doctor instead of the nurses at all times but this is how my clinic is ran. Veronica is a great nurse, she is very smart and knowledgable and has been doing this for a long time. However, I wish the communication was easier and I wish that there was someone to speak to 24/7. When the business hours are done, the nurses are no longer available and you have to call the emergency line. The nurses seem to more so treat you like a number than a person unfortunately.
How was your experience with Robert Greene at Conceptions Reproductive Associates?
Dr. Greene is compassionate, so knowledgable and cares so deeply about his patients. He is truly an amazing person and a great doctor. I wish that the clinic allowed the patients to see and communicate with the doctor directly more often but Dr. Greene provides his patients with his personal email so that we can bring our questions directly to him and he always gets back to you, even if he is not in the office. He is wonderful.
What's one piece of advice would you give a prospective patient of Robert Greene at Conceptions Reproductive Associates?
You are in great hands, be prepared to deal with your RN more than your MD but know that everything the RN tells you is directed by the MD.
Describe the protocols Robert Greene used in your cycles at Conceptions Reproductive Associates and their degree of success.
I did two medicated IUI's, one resulted in a miscarriage and one was unsuccessful with another doctor in the practice. When it was time to move onto IVF, I decided to change doctors and it was the best decision ever. I did one IVF cycle with birth control as my prime, I did two vials of menopur, 300units of gonal f and omnitrope for 7 days. I triggered on day 7 of stims and received 13 eggs, 6 mature, 5 fertilized, 0 embryos due to poor egg quality. Second round I primed with estradiol and omnitrope and am in the middle of this cycle. I did 3 vials of menopur, 300 of gonal f and omnitrope, now on day 6 I am up to 4 vials of omnitrope and the rest is the same. Currently have 10 follicles growing nicely.
Describe the costs associated with your care under Robert Greene at Conceptions Reproductive Associates.
IVF Cycle is $19,411. Your meds range from $4,000-$6,000. Mine were top of the scale. Second retrieval was $9225 not including medications.
Describe Robert Greene's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
None.
10
Doctor
Robert Greene
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Lafayette
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
9
Conceptions has a fantastic team. The receptionists are friendly and get to know you while you're going in for daily monitoring. The phlebotomists are skilled and friendly. The embryologist is very knowledgeable. All of the IVF nurses are caring and fantastic. Communication outside of a cycle can be spotty. While I always felt like I could get ahold of someone while cycling, it is slower to get information when waiting to start the donor process....
+ Read more
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Race
European, Ashkenazi Jewish
Income
$100K - $199K
Occupation
Professor
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
9
Describe your experience with Conceptions Reproductive Associates.
Conceptions has a fantastic team. The receptionists are friendly and get to know you while you're going in for daily monitoring. The phlebotomists are skilled and friendly. The embryologist is very knowledgeable. All of the IVF nurses are caring and fantastic. Communication outside of a cycle can be spotty. While I always felt like I could get ahold of someone while cycling, it is slower to get information when waiting to start the donor process.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush always remembers the specifics of our case when we meet. He explains things in a way that is easy to understand, and is willing to go into as much scientific detail as we want. I appreciate that he wants us to understand how IVF works, and how it's working in my body specifically. He also always considered my questions.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Sarah Evans)
Sarah Evans was amazing! She is incredibly sweet and funny. She was so compassionate whenever she had to give us bad news, but also very hopeful that we would find success.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush doesn't have the warmest bedside manner upfront, but as we got to know him more he warmed up. He knows his stuff -- he does a lot of research, and is willing to share that with his patients. He was always prepared with the details of our case when we met, and has all of the details pulled up on the computer to show, such as exact hormone levels etc.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Dr. Bush always seems to know what he wants to say next, so it can be hard to interrupt with questions if you're feeling overwhelmed. But if you know you have something you want to ask, do it. I think our meetings became more of a true conversation once I became more informed and didn't feel so overwhelmed by the whole process.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
For 3 months before each IVF cycle, I was on CoQ10, monitored DHEA, and other supplements recommended by Dr. Bush. Our first IVF cycle was a standard antagonist protocol. BCP for down-reg still resulted in a cyst, which I had aspirated before starting stims. I did Gonal-F, Menopur and omnitrope, adding in Cetrotide later. I had 6 eggs retrieved, 1 embryo which ended up abnormal. Our second IVF cycle he suggested a Dragisic protocol. He felt this would increase egg quality. We did ovulation-start estrace, then started injections with Menopur and omnitrope, adding in Cetrotide later. I had 7 eggs retrieved, which resulted in zero embryos.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
I don't remember exact numbers, however we were given both a discount and a credit after the failed cycle (credit because 1 transfer was included in the upfront IVF package)
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
We haven't ever gotten to a transfer, but he does encourage single transfers.
8
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
36
Treated
2017
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, PCOS
10
They [nurses at Conceptions Reproductive Associates] were my eyes and ears. They were my lifeline. They answered questions at all hours. They are angels...They went the safest route with single embryo because they were genetically tested...Strengths are patient communication and overall success rates. They are the best at what they do. They keep costs down as well. They are kind...They take hard cases. Weaknesses is the billing department. They make mistakes. I had to stay on them.
+ Read more
Age
36
Treated
2017
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, PCOS
10
Describe your experience with Conceptions Reproductive Associates.
Strengths are patient communication and overall success rates. They are the best at what they do. They keep costs down as well. They are kind and their success rates are the best in the state for my age and competitive with the country. They take hard cases. Weaknesses is the billing department. They make mistakes. I had to stay on them.
During treatment, were you treated like a number or a human with Robert Greene at Conceptions Reproductive Associates?
My doctor is actually Dr. Greene but that wasn’t an option. We walked in to his office for the consult and he asked how many children we wanted. That was a question we hadn’t been asked in our old Clinic. It was like he was looking at our hopes and dreams instead of just trying to get one baby. Dr. O’Shaunassy did my retrieval and transfer. She held my hand and looked me in the eye. She was so sweet. Many of the staff members have survived infertility and were empathetic.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Lindsey and Alexandra)
They were my eyes and ears. They were my lifeline. They answered questions at all hours. They are angels.
How was your experience with Robert Greene at Conceptions Reproductive Associates?
Dr. Greene and O’Shaunessy were copassionate, smart, energetic, positive, hopeful and kind. They refused to do anything that wasn’t the highest and best care. They monitored things like thyroid and vitemin d much closer than other people I knew. They were so careful not to allow me to get OHSS, even though it was tempting to continue stimulation meds.
What's one piece of advice would you give a prospective patient of Robert Greene at Conceptions Reproductive Associates?
Take notes, ask questions, advocate for yourself, be patient and have hope. Be ready for a big time commitment. Go first thing in the morning if you can for ultrasounds and blood work.
Describe the protocols Robert Greene used in your cycles at Conceptions Reproductive Associates and their degree of success.
I did famera and timed intercourse. Gonal-F, Manipur, Lipton and ovadrel for retrieval. Lupron , vitamin d, baby aspirin, progesterone, Estrace and estrogen patches for transfer. I did a freeze all retrieval then icsi with PGS testing and frozen embryo transfer.
Describe the costs associated with your care under Robert Greene at Conceptions Reproductive Associates.
28k
Describe Robert Greene's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
They went the safest route with single embryo because they were genetically tested.
10
Doctor
Robert Greene
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Lafayette
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

5
Age
39
Treated
2017
Success with this Doc
No
Treatment
4 IUI, 2 IVF
Diagnosis
5
Overall the staff were friendly and easy to schedule appointments with. The Littleton clinic [for Conceptions Reproductive Associates] is a bit confusing since they have 2 floors, I was never sure which floor to check in with. Good location and easy parking.... 2 vials menopur AM .7 cc omnitrope 1 vial menopur PM Cetrotide PM He used a higher amount of omnitrope due to my age to help with egg quality. I also stimulate easily. We got 11 eggs, 8 fertilized, 2 made it to day 5/6 blastocysts. Both were tested by Natera for genetic abnormalities and both came back abnormal.
+ Read more
Age
39
Treated
2017
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
4 IUI, 2 IVF
Diagnosis
5
Describe your experience with Conceptions Reproductive Associates.
Overall the staff were friendly and easy to schedule appointments with. The Littleton clinic is a bit confusing since they have 2 floors, I was never sure which floor to check in with. Good location and easy parking.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Although he did give me a specific protocol, I wasn’t told why he made the decisions he made. It’s also unclear why we struggle to conieve when al my numbers and my husbands numbers are normal range or better.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Nancy Guin )
Overall she was fine, but my first experience at another fertility clinic in Chicago was so much better. The nurse was always available and t felt like she was right beside me Gould through all the phases. I felt like Nancy was just pushing information at me.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
I felt he was demeanor was arrogant and he kept giving us success percentages from their clinic over other clinics. When you’ve just failed an IVF cycle hearing this information is not helpful. I wanted more individualized care and for him to dive into what we can do specifically to help our chances. He also didn’t give our odds of trying again, just said I think you should try.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
He’s definitely not warm and fuzzy. He’s a numbers person for his clinic and doesn’t seem overly concerned about the specific patient or patient needs.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
2 vials menopur AM .7 cc omnitrope 1 vial menopur PM Cetrotide PM He used a higher amount of omnitrope due to my age to help with egg quality. I also stimulate easily. We got 11 eggs, 8 fertilized, 2 made it to day 5/6 blastocysts. Both were tested by Natera for genetic abnormalities and both came back abnormal.
Describe your experience with your monitoring appointments at Conceptions Reproductive Associates.
Pretty straight forward from what I’ve experienced in the past. My only complaint is I had to ask the number of follicles they saw each time instead of them telling me as they’re doing it.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
We are fortunate to have some fertility coverage. I think after all the medications and embryo testing, it was around $15,000. Not sure how much it would have been without insurance coverage
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
No comment since we didn’t get to the transfer stage
3
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
35
Treated
2017
Success with this Doc
Yes
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
10
The donor egg team [at Conceptions Reproductive Associates] has 3 nurses, but I primarily worked with Cori. I absolutely adore these women. They have so much compassion, are quick to respond to questions and incredible patient. They really made a horrible diagnosis manageable.... In total, including the cost of donor eggs (one frozen cycle and one fresh) we spent around $75,000.
+ Read more
Age
35
Treated
2017
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Sales Representative
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with Conceptions Reproductive Associates.
I couldn't praise Dr. Greene or the nursing team i worked with enough. I had a few hiccups with the billing department, but they were all quickly resolved. Overall, I would HIGHLY recommend Dr. Greene and his team.
During treatment, were you treated like a number or a human with Robert Greene at Conceptions Reproductive Associates?
Dr. Greene is a caring, patient physician. He has an amazing bedside manner, and I always felt like my case was important to him. He never rushed through appointments, and always took time to answer all of my questions. At time, pulling in his peers to help gain insight.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Cori Silverman)
The donor egg team has 3 nurses, but I primarily worked with Cori. I absolutely adore these women. They have so much compassion, are quick to respond to questions and incredible patient. They really made a horrible diagnosis manageable.
How was your experience with Robert Greene at Conceptions Reproductive Associates?
Dr. Greene was the second doctor I saw at Conceptions. The first left the practice before my first donor egg cycle. I immediately felt comfortable in his care. He was persistent in his optimism for us, and honest about our options.
What's one piece of advice would you give a prospective patient of Robert Greene at Conceptions Reproductive Associates?
He is absolutely great.
Describe the protocols Robert Greene used in your cycles at Conceptions Reproductive Associates and their degree of success.
Our first attempt, we used frozen donor eggs from an egg bank. This was a direction that our first doctor recommended. We only got one embryo from that cycle and it failed to implant. We decided to try again, and Dr. Greene advised us to do a fresh cycle, plus CCS screening. From that donor we ended up with 7 tested embryos. A chemical pregnancy resulted from the first transfer. For the second, we added an endometrial scratch and intralipid therapy. That transfer took, and I'm currently pregnant.
Describe the costs associated with your care under Robert Greene at Conceptions Reproductive Associates.
In total, including the cost of donor eggs (one frozen cycle and one fresh) we spent around $75,000.
Describe Robert Greene's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
Dr. Greene really preferred transferring one embryo. I think had I really wanted to transfer two he would have, but they really prefer one.
10
Doctor
Robert Greene
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Robert Greene at Conceptions Reproductive Associates.

Verified

This patient has provided documentation of treatment at this clinic.

7
Age
29 - 32
Treated
2014 - 2017
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
7
Clinic [Conceptions] seems to be adjusting to an increased volume of patients, so they are working through some protocol updates. Missy, at the front desk, is fantastic...Nursing staff had a good attitude and was very prompt/communicative. I liked working with them...Just one time a nurse (who is no longer at the clinic) failed to call in a prescription for my pre-natal vitamins. I called to ask about it and they corrected it immediately...
+ Read more
Age
29 - 32
Treated
2014 - 2017
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
7
Describe your experience with Conceptions Reproductive Associates.
Clinic seems to be adjusting to an increased volume of patients, so they are working through some protocol updates. Missy, at the front desk, is fantastic.
During treatment, were you treated like a number or a human with Dana Ambler at Conceptions Reproductive Associates?
I felt like she really cared about my treatment and outcome. When I needed to contact her after hours she was readily available, and always reassuring. She has a very friendly 'bedside' manner and it was easy to establish a good rapport with her.
Describe your experience with the nursing staff.
Nursing staff had a good attitude and was very prompt/communicative. I liked working with them.
What specific things went wrong at Conceptions Reproductive Associates?
  • Failed to call in prescriptions to pharmacy
How was your experience with Dana Ambler at Conceptions Reproductive Associates?
Dr. Ambler was a clear communicator and was genuinely invested in my care and outcome. I felt confident in how she approached my case, we did significant testing and based on the results she presented options and recommendations for next steps. I felt confident in her care and the plan to to get to a positive pregnancy. I've gone to Dr. Ambler twice and absolutely recommend her.
What's one piece of advice would you give a prospective patient of Dana Ambler at Conceptions Reproductive Associates?
Be prepared with any questions you have and she will go through them with you at your appointments. If something comes up after hours, don't be afraid to call her on-call.
Describe the protocols Dana Ambler used in your cycles at Conceptions Reproductive Associates and their degree of success.
We decided to move forward with IVF from the very beginning. My first cycle for egg retrieval didn't go as planned (the follicles/eggs weren't mature enough) so we needed to cancel. I was of course very disappointed, but I really appreciated that Dr. Ambler called me herself to explain what was going on and the rationale for canceling that cycle. For the next egg retrieval cycle, we were able to change my dosing so that my follicles/eggs looked great and we could move ahead confidently for the retrieval. I've gone to Dr. Ambler for 2 embryo transfers, and they were both successful. Per her recommendation, I utilized an acupuncturist for each and found that to be very relaxing.
Describe the costs associated with your care under Dana Ambler at Conceptions Reproductive Associates.
I don't really remember but given what I know from other friends that have gone through the same thing, I think my costs were average.
Describe Dana Ambler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
In my case, Dr. Ambler recommended a single embryo transfer and I felt comfortable with her reasoning.
10
Doctor
Dana Ambler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Conceptions Reproductive Associates
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
33
Treated
2017
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
Omg my nurse [at Conceptions Reproductive Associates] was outstanding!! I mean absolutely phenomenal! She always returned emails within a timely manner and I'm talking like 2 hours give or take. She called me immediately with results and was very genuine through this entire process. She also helped us get medicine when I ran out due to having to extend our cycle a day longer. She was a blessing and I am forever thankful for her. Also, the staff was always courteous and helpful! One time I had to call the on call nurse and I received a call back within 5 minutes with a response. My phlebotomist was amazing as well! I can't say enough great things about my experien
+ Read more
Age
33
Treated
2017
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Sales Representative
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor
10
Describe your experience with Conceptions Reproductive Associates.
Strengths, you're not just a number here! Their numbers are outstanding and they take an approach like none other. They actually fight for you and not against you. I honestly can't say I would change anything! In comparison to my experience at ccrm where I was there for two months, this experience was a night and day one. Ccrm I usually waited for hours for a response and they were not willing to work with me, even give us a shot!
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Where do I start? My clinic has been amazing! Dr Bush was willing to let us continue even if I did not meet the minimum standard of follicles which is 4 for his office. He wanted us to have success, just as much as we did! My nurse went above and beyond, even helping us with medication!!
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Sarah Evans )
Omg my nurse was outstanding!! I mean absolutely phenomenal! She always returned emails within a timely manner and I'm talking like 2 hours give or take. She called me immediately with results and was very genuine through this entire process. She also helped us get medicine when I ran out due to having to extend our cycle a day longer. She was a blessing and I am forever thankful for her. Also, the staff was always courteous and helpful! One time I had to call the on call nurse and I received a call back within 5 minutes with a response. My phlebotomist was amazing as well! I can't say enough great things about my experience!
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr Bush knew we had been under Schoolcraft prior to seeing him. He saw no reason that I should only be given a donor egg route. He was willing to fight for us and with us. He made the correct adjustments every time they were needed. He was very genuine and thorough. We knew exactly what we were getting into. He wasn't nearly as cocky as Schoolcraft and I knew it was a great fit from the beginning. Also, his stats speak for themselves. I never felt like just a number and he was always available if I needed him.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
The mans brilliant! Trust what he has to say. He really looks out for the best of his patients and will fight for it just as much as you do!
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
We went with an antagonist protocol as he has seen s lot of success for DOR women. I primed with birth control for about two weeks, while also taking dhea, co q 10 and the vitamin cocktail. I started with 2 vials of menopur, .7cc of omnitrope and 225iu of follistim. Dr bush kept an eye on how I was responding and made adjustments as needed. Towards the end of my cycle I was up to 5 vials of menopur, 375 follistim and .7cc of omnitrope. His rationale for upping my meds each time was to keep increasing my estrogen level and to also grow my follicles last 16cm. I had an Antral follicle count of 7 and once retrieval day came I had 6 eggs and 5 of them fertilized using icsi and then we received the day 5 call. I should add, my clinic will not allow day 7's or grade c embryos as they feel these are not the best quality. Day 5 we had 3 that were in the running with one making it is a 5bb and then waiting for day 6 results. Day 6 came in and we had another 5bb while the others did not make it. They were then sent off for pgd testing, where both came back abnormal. I was told my cycle was great in comparison to my numbers and now it's a numbers game to get a normal.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
$26000 was our first cycle which included almost everything from egg retrieval to transfer and all monitoring appointments. We had to pay an oocyte fee and anesthesia is all that was extra. I have the paperwork and can send it to you as well!
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
We unfortunately did. It make it to transfer because our embryos came back abnormal. We had discussed embryo transfer and he is known as an one embryo man. He would had transferred two if we pushed hard for it.
10
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Castle Rock
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
33
Treated
2017
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Endometriosis, Male Factor, Tubal Blockage
10
The way they [Conceptions] care about their patients is practically unheard of. We knew it wouldn't be an easy road for me and they've been there every step of the way...Jessica was the best nurse I could've asked for. She answered all of my emails almost immediately and had a demeanor that really helped us to relax. She even followed up after cycles to see how we were doing, if there was anything she could to help us, etc. Just amazing...This is probably the nicest RE offices I have ever been to. The inside feels more like a spa than a fertility office.
+ Read more
Age
33
Treated
2017
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Graphic Designer
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
2 IUI
Diagnosis
Endometriosis, Male Factor, Tubal Blockage
10
Describe your experience with Conceptions Reproductive Associates.
This is probably the nicest RE offices I have ever been to. The inside feels more like a spa than a fertility office.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
He took the time to explain everything in layman's terms to my husband and I. It felt like he wasn't just there to up his ART score and genuinely wanted to help us. We talked about things we had tried in the past, and one he wanted to suggest since we were successful with it (but had a miscarriage), but the reactions I had to the medicine were so bad that I refused and he accepted that with genuine understanding.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Jessica Rico)
Jessica was the best nurse I could've asked for. She answered all of my emails almost immediately and had a demeanor that really helped us to relax. She even followed up after cycles to see how we were doing, if there was anything she could to help us, etc. Just amazing. Give her a raise Dr. Bush! ;)
How was your experience with Mark Bush at Conceptions Reproductive Associates?
I think my favorite thing about Dr. Bush was that he understands my disease. I have severe endometriosis and I was going to be taking medication to help me produce more eggs, and he knew that that was going to be extremely painful for me. One night, I was so sick from my endometriosis that the nurse on call was able to help me get pain and anti-nausea medication at 9pm to help me get through the night. The way they care about their patients is practically unheard of. We knew it wouldn't be an easy road for me and they've been there every step of the way.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Be patient. Babies aren't born in a day and Dr. Bush takes the time he needs to make sure the odds are as high as possible for each procedure performed.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
We did 2 iui cycles before I was laid off. Both were unsuccessful, but that's no reflection on conceptions, my uterus is just a hot mess :) We started with an HSG and a SHG. Left tube was open and I was given the go ahead to try IUI as long as I was ovulating from the left side. I took femara for 5 days, went in for an ultrasound on cd12, and if all looked well, we did the trigger shot and the iui took place shortly after. We did this for both cycles. Unfortunately, both cycles were unsuccessful. Dr. Bush recommends doing 3 IUI cycles before moving on to IVF. We weren't able to complete the third due to my being laid off and then several deaths in the family. We are still planning on it though!
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
We had to cancel our last IUI because I was laid off from my job, and three weeks later my father passed away (my mother passed the year before) so all of our money went to paying for funerals, travel costs, unemployment costs, etc. It was awful. And they were very understanding. They gave us a very long time to get caught up on our past due balance so that we could continue to go there when we were in a better place financially again. We are so grateful for that experience with them.
10
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
26 - 30
Treated
2013 - 2017
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
Anovulation, PCOS, Other
10
This clinic [Conceptions-Littleton] is wonderful. If I remember correctly, I had wished the front office was more friendly. The wait times were short. They are very thorough with testing. They are very eager to help and get excited right along with you.... Dr. Bush was clear they advocate for a single embryo transfer. On the day of our transfer, only two were ready so we used those two. They were fine with that.
+ Read more
Age
26 - 30
Treated
2013 - 2017
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Anovulation, PCOS, Other
10
Describe your experience with Conceptions Reproductive Associates.
This clinic is wonderful. If I remember correctly, I had wished the front office was more friendly. The wait times were short. They are very thorough with testing. They are very eager to help and get excited right along with you.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
I first used Dr. Bush during 2013 for our first fresh IVF cycle which resulted in twins, and one frozen embryo. I came to him after being unsuccessful at another clinic which my insurance was helping to cover. My insurance didn’t cover anything at Conceptions but we wanted a second opinion. He immediately found a septum in my uterus which he removed via surgery. He is very honest and straight forward. I want a doctor this way as I hate being dragged around and given false hope. My IVF went perfectly and I became pregnant with twin boys! That IVF also resulted in one frozen embryo. Four years later we had moved out of state and were ready to do a FET. It was extremely stressful working with a clinic in my home state and relying on them to get Conceptions what they needed. One week before the scheduled FET, the nurse at conceptions called to tell me they may need to cancel...the ultrasounds and Information my clinic was sending was just not looking like I was ready. This was heartbreaking. After I hung up the phone with the nurse Dr. Bush called me himself and reviewed my entire history with me and said he felt comfortable moving forward despite the info they were given (basically the clinic here was saying my body wasn’t ready for the transfer but Dr Bush disagreed). He was right and I became pregnant with my daughter. I have never trusted a doctor like I did Dr. Bush.
Describe your experience with your nurse at Conceptions Reproductive Associates.
Everyone was on top of everything during both treatment cycles.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush is straight forward and honest about chances of success. He is confident in his work and clinic. He is not going to be super compassionate during setbacks because he is thinking of what needs to be done to move forward.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
He’s not going to be your best friend or extra compassionate, but his work and success rates mean much more!
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
My septum surgery was $6,000 flat fee since it was out of pocket. IVF was around 12k before meds. Frozen cycle was around 5-6k before meds
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
Dr. Bush was clear they advocate for a single embryo transfer. On the day of our transfer, only two were ready so we used those two. They were fine with that.
10
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Mark Bush at Conceptions Reproductive Associates.

N/A
Age
29 - 30
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
4 IUI, 1 Egg Freezing, IVF
Diagnosis
N/A
I can't speak highly enough about the nursing staff [Conceptions - Littleton]. There is one staff for the retrieval phase and one for the transfer. Every single one of them is competent, well organized, compassionate, and very knowledgeable.... Dr. Greene took time to meet me and my husband when our first doctor left the practice. ...I saw him at all the big visits, knew he looked over my chart and test results to determine next day's protocol, and he encouraged us to email him directly if we had questions.
+ Read more
Age
29 - 30
Treated
2016 - 2017
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 Egg Freezing, IVF
Diagnosis
N/A
During treatment, were you treated like a number or a human with Robert Greene at Conceptions Reproductive Associates?
Dr. Greene took time to meet me and my husband when our first doctor left the practice. He was kind, very educated, blunt but not to the point of rudeness, encouraged us to reach out to him via email if he couldn't be reached by phone, and explained why he was making changes to a protocol for better success.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Erika Peksens & Tanya Sarver)
I can't speak highly enough about the nursing staff. There is one staff for the retrieval phase and one for the transfer. Every single one of them is competent, well organized, compassionate, and very knowledgeable.
How was your experience with Robert Greene at Conceptions Reproductive Associates?
He always has a smile for his patients. He's great at putting you at ease. He and his wife have been through IVF so he knows what the process is like as a patient and provider. He's trained in some practices not every else is, which was great when we hit a specific road block with a cyst, and he had no problem aspirating it to save our cycle. I saw him at all the big visits, knew he looked over my chart and test results to determine next day's protocol, and he encouraged us to email him directly if we had questions.
What's one piece of advice would you give a prospective patient of Robert Greene at Conceptions Reproductive Associates?
Ask all the questions you can and he will give you all the answers he can. And if he can't provide an answer, he will find it. I never felt like he talked down to me with all my questions.
Describe the protocols Robert Greene used in your cycles at Conceptions Reproductive Associates and their degree of success.
I had two cancelled retrieval cycles before I saw Dr. Greene. One was cancelled due to a cyst and another because I over-stimmed and ovulated. Dr. Green assured me that should either of these happen again he would be able to help, especially with a cyst since he was familiar with aspirating them (which did indeed happen - he aspirated my ovarian cyst in a quick outpatient procedure and saved my third retrieval cycle). For my successful retrieval with Dr. Greene, I was on NuvaRing, Cetrotide, Gonal F, Lupron, Pregnyl, and Menopur. We had 19 eggs, 16 were mature, 12 fertilized, 7 made it to day 5, and 6 passed PGS testing as normal. For the transfer phase, I was on Pregnyl, progesterone in oil, Estrace, Vivelle, and Lupron. The first transfer was a success and I'm now pregnant, due in November 2017.
Describe Robert Greene's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
He believed, and I think their practice follows this belief, that if you are under 35 and healthy they will only transfer one embryo. Maybe two if there is an extenuating circumstance. They only routinely discuss transferring two if you are over 35 or have a history of recurrent miscarriages. I don't think the every transfer more than two.
9
Doctor
Robert Greene
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
Nursing
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10
Age
34 - 37
Treated
2014 - 2017
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
She [nurse at Conceptions Reproductive Associates] was fantastic. She spent time talk to me, reviewing things, discussing options, etc. I cannot stress how fantastic she was....I have DOR and poor egg quality. I got to retrieval, they got 8 eggs and the one that made it to freeze was genetically abnormal. On to donor eggs for the next try...I did acupuncture and acai berry stuff which added to the cost, but probably over $20K
+ Read more
Age
34 - 37
Treated
2014 - 2017
Success with this Doc
No
Race
European
Income
$200K - $499K
Occupation
Investment Banker
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Conceptions Reproductive Associates.
Knowing where to go is a bit confusing sometimes so I always have to ask - upstairs or down. And they keep billing United and I haven't had them for insurance for awhile. Otherwise it's a nice place
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Although he comes across as pompous, he did take the time to speak with me, review prior visits, talk about options, explain everything, and even make a few jokes. The nurses always spent time talking to me, explaining things, and comforting me.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Michelle but she's not there anymore)
She was fantastic. She spent time talk to me, reviewing things, discussing options, etc. I cannot stress how fantastic she was.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
I think he is great at what he does. I don't care much about bedside mannerisms at this point as having a child is more important to me. He took time to answer my questions, pose alternative options, be realistic about my situation and possible outcomes.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Just know he knows he's good at what he does. If you need coddling I don't think you would find it with any doctor in this industry, but I have no qualms about working with him at all.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
I can't remember the name of the protocol. But I started on birth control, we did pills the first time and it suppressed me to much so we did the nuva ring the second time. Then I used menopur and follistim and ganirelix. This protocol was very similar to the one I initiated with the first doctor I saw, but I have DOR and poor egg quality. I got to retrieval, they got 8 eggs and the one that made it to freeze was genetically abnormal. On to donor eggs for the next try
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
I did acupuncture and acai berry stuff which added to the cost, but probably over $20K
10
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Mark Bush at Conceptions Reproductive Associates.

4
Age
33 - 36
Treated
2013 - 2016
Success with this Doc
No
Treatment
3 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality, Unexplained
4
They [Conceptions Repro Assoc] respond quickly and are friendly for the most part. If they do not get back to you be sure to call again. The nurses line works well and so does email. I never had a problem getting a response that way. Just like any infertility clinic they are busy and in a hurry. ... I liked the nurses that I dealt with. They did not make me feel stupid for any of the questions I asked and responded to my emails or calls in a timely manner.
+ Read more
Age
33 - 36
Treated
2013 - 2016
Success with this Doc
No
Race
European
Income
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, 1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality, Unexplained
4
Describe your experience with Conceptions Reproductive Associates.
They respond quickly and are friendly for the most part. If they do not get back to you be sure to call again. The nurses line works well and so does email. I never had a problem getting a response that way. Just like any infertility clinic they are busy and in a hurry.
During treatment, were you treated like a number or a human with Michael Swanson at Conceptions Reproductive Associates?
Dr. Swanson was always in a hurry as most infertility doctors are but he did show empathy and was kind.
Describe your experience with your nurse at Conceptions Reproductive Associates.
I liked the nurses that I dealt with. They did not make me feel stupid for any of the questions I asked and responded to my emails or calls in a timely manner.
How was your experience with Michael Swanson at Conceptions Reproductive Associates?
I did like Dr. Swanson but he sometimes I wish the communication was better and more clear. I have come to realize through years of dealing with infertility and the different doctors I have talked to that they do not have enough time to devote to each patient to fully talk and explain things completely. It is a gamble each time you do a fertility treatment and they are guessing and doing the best with what they know.
What's one piece of advice would you give a prospective patient of Michael Swanson at Conceptions Reproductive Associates?
Go in with the mind set that it could take several times and different treatments to hopefully achieve success. Do not be afraid to ask as many questions as you need to and do your own research to be as informed as possible.
Describe the protocols Michael Swanson used in your cycles at Conceptions Reproductive Associates and their degree of success.
I started with iui's and had three negative cycles before moving on to IVF. I kept having uterine polyps and had three different surgeries to remove them before my procedures. My first IVF was a fresh cycle and I got 3 embryos and transferred the healthiest one and froze the other two. With no success we did two more IFV rounds with the two frozen embryos and they were all unsuccessful. After the failed three attempts I met with Dr. Swanson and he told me that their might be an issue with the quality of my eggs. I have not tried again with my own eggs. We could not afford to try donor egg IFV in the US so we went to a infertility clinic in Europe two months ago to try IFV with donor egg and it was not successful either. Still hoping for a miracle.
Describe the costs associated with your care under Michael Swanson at Conceptions Reproductive Associates.
It was about 19,000 for our first IVF and about 6,000 for frozen IFV. The IUI's were about 900 each.
Describe Michael Swanson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
Dr. Swanson explained to us the risk of multiple births on the mother and the babies. After he explained the reasons why they highly recommend one transfer at a time he told us the decision was ours but they would only transfer a maximum of two embryos.
7
Doctor
Michael Swanson
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
4
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
28
Treated
2016
Success with this Doc
Yes
Treatment
1 Embryo Freezing, IVF
Diagnosis
Tubal Blockage
10
Even down to the receptionist, everyone [Conceptions Reproductive Associates] welcomed me with open arms! Showed compassion, excitement and truly sympathized with me along the way! I cried when I graduated to a regular OB office. And the staff (care of Dr. Greene) gave me a parting gift! ... I emailed my nurse almost daily asking questions! And she was always so prompt to respond! She even emailed checking in on me if she hadn’t heard from me! ... For me monitoring was always convenient!
+ Read more
Age
28
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Embryo Freezing, IVF
Diagnosis
Tubal Blockage
10
Describe your experience with Conceptions Reproductive Associates.
I honestly don’t think there is a weakness in this clinic. At least not with my experience. Even down to the receptionist, everyone welcomed me with open arms! Showed compassion, excitement and truly sympathized with me along the way! I cried when I graduated to a regular OB office. And the staff (care of Dr. Greene) gave me a parting gift! It was amazing! I can’t wait to go back!
During treatment, were you treated like a number or a human with Robert Greene at Conceptions Reproductive Associates?
Dr. Greene (and his entire staff) was very personable. He actually sat and listened to every single question and went into so much detail when answering. We could call/email with any questions, any time. Still to this day!! He treated MY specific needs due to previous medical history and did everything to make sure our cycle worked
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Don’t remember )
I emailed my nurse almost daily asking questions! And she was always so prompt to respond! She even emailed checking in on me if she hadn’t heard from me!
How was your experience with Robert Greene at Conceptions Reproductive Associates?
Dr. Greene was beyond amazing. He listened to our wants/needs/worries. And gave us facts as to why this happened or what causes these things to happen. We had a mix up with moving to our OB and Dr. Greene helped us even though we were no longer in his care. He truly seemed to care about our family. I met with another dr briefly and he was so cold. Dr. Greene knew us and was always happy to see me and my husband! Simply amazing
What's one piece of advice would you give a prospective patient of Robert Greene at Conceptions Reproductive Associates?
Be open and ask ANY question you may have! Dr. Greene knows his stuff and always backed up his thoughts with studies, the good or the bad!
Describe the protocols Robert Greene used in your cycles at Conceptions Reproductive Associates and their degree of success.
Unfortunately I don’t recall all the meds or dosages. We did Intralipids before my cycle due to previous history. When I scheduled, the staff said it was necessary, as it’s rarely done. However Dr. Greene insisted and the staff was very helpful to get me an appointment!
Describe your experience with your monitoring appointments at Conceptions Reproductive Associates.
For me monitoring was always convenient! I was never waiting for others to finish. And was seen within 5 mins of coming to the office. Never any discomfort and great communication from the tech!
Describe the costs associated with your care under Robert Greene at Conceptions Reproductive Associates.
Total we spent around $12,000 I believe with the clinic (insurance helped)
Describe Robert Greene's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
Dr. Greene felt it was safest for me to transfer 1 embryo. And better odds of the embryo sticking! He said if we REALLY wants twins he would be ok to transfer 2, but strongly felt confident in 1! And we trusted everything he said!
10
Doctor
Robert Greene
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
32 - 36
Treated
2012 - 2016
Success with this Doc
Yes
Treatment
8 IUI, 1 IVF
Diagnosis
Tubal Blockage, Immunological, Unexplained
10
Tanya was my primary nurse [at Conceptions]. I loved her. She was timely, thoughtful, smart, communicative, prompt, and caring. I adored working with her. She was wonderful and I miss her!... Conceptions is warm, welcoming, friendly and helpful. I never felt like I was a cash cow... although I did have to pay out of pocket... As unpleasant as some of these appointments can be, I always had wonderful monitors. I loved this team so much!
+ Read more
Age
32 - 36
Treated
2012 - 2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
8 IUI, 1 IVF
Diagnosis
Tubal Blockage, Immunological, Unexplained
10
Describe your experience with Conceptions Reproductive Associates.
I had been to another, rather well-known clinic in the area. So, my experience is based on comfort and gut feelings. Conceptions is warm, welcoming, friendly and helpful. I never felt like I was a cash cow... although I did have to pay out of pocket.
During treatment, were you treated like a number or a human with Michael Swanson at Conceptions Reproductive Associates?
He was wonderful. He took a lot of time with us, answered all of our questions, and was frank with us about the predicted outcomes. He was right!
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Tanya)
Tanya was my primary nurse. I loved her. She was timely, thoughtful, smart, communicative, prompt, and caring. I adored working with her. She was wonderful and I miss her!
How was your experience with Michael Swanson at Conceptions Reproductive Associates?
He was great. I was pleased with his knowledge & bedside manner. I really appreciated his sense of humor, his kindness, & his confidence. We only met with him a couple of times during the entire process, however, I never felt slighted, disregarded, or felt like I was looked at as just another patient with money to spend.
What's one piece of advice would you give a prospective patient of Michael Swanson at Conceptions Reproductive Associates?
Unfortunately, he has retired. I have referred a lot of friends to him and Conceptions as a whole. My nurses, ultrasound techs were wonderful.
Describe the protocols Michael Swanson used in your cycles at Conceptions Reproductive Associates and their degree of success.
Our journey has been in three parts with Dr. Swanson. 1) In September of 2012 I met Dr. Swanson. We started testing then and it was decided to move on from IUIs to IVF. 2) We began shots in January of 2013 to prep my body for my egg retrieval. 3) We retrieved my eggs in March 2013. We planned on doing PGD, so I knew we were going to have to wait to transfer. Dr. Swanson gathered 30 eggs. 14 of those eggs fertilized and of those, only 5 made it to the blastocyst stage. We sent those 5 to be genetically tested. I recall it was nice because to take a break because I did slightly overstim a bit and felt AWFUL after my retrieval. 4) I found out that I had a couple of cysts, so we did have to delay my transfer to the fall. I was devastated for the delay. I started meds in early September, and we transferred our boy embryo in late October. I delivered him on his due date in July. For this cycle, what helped me prep was an IVF Calendar that I could read and reminders. A number of shots and pills was crazy and expensive! Since we had one remaining female embryo, we did the same protocol for our girl embryo and transferred last March 2016. Our daughter was born in November 2016. I do recall we used lupron, estrogen, and progesterone to help stim. And of course we had those HUGE shots of progesterone for 12 weeks after my confirmed pregnancies.
Describe your experience with your monitoring appointments at Conceptions Reproductive Associates.
As unpleasant as some of these appointments can be, I always had wonderful monitors. I loved this team so much!
Describe the costs associated with your care under Michael Swanson at Conceptions Reproductive Associates.
We paid around $20,000 for our retrieval and first FET. Our second FET was around $8,500. These prices include meds.
Describe Michael Swanson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
I followed my doctor's lead on this. He suggested transferring only one embryo due to my "mature age". 33/34 and 36. He cited studies supporting his opinion on transferring one embryo. That worked for us!
10
Doctor
Michael Swanson
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
Age
34
Treated
2016
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF, Donor Sperm
Diagnosis
Poor Egg Quality
8
The front desk staff at the Denver office [Conceptions] is very friendly and great. The front desk staff at the Littleton office isn't as friendly, they whisper about other co-workers and patients. The billing department is probably the worst part of the clinic.... I felt more like a dollar sign. I would get bills and phone calls about treatment that had already been paid for....I really enjoyed most of the nurses that I interacted with at Conceptions. The one thing I didn't like is that you had a different nurse at each stage of your cycle. They were all very knowledgeable.
+ Read more
Age
34
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF, Donor Sperm
Diagnosis
Poor Egg Quality
8
Describe your experience with Conceptions Reproductive Associates.
The front desk staff at the Denver office is very friendly and great. The front desk staff at the Littleton office isn't as friendly, they whisper about other co-workers and patients. The billing department is probably the worst part of the clinic.
During treatment, were you treated like a number or a human with Dana Ambler at Conceptions Reproductive Associates?
I was treated like a human with all of my interactions with Dr. Ambler. The billing staff was a different story, I felt more like a dollar sign. I would get bills and phone calls about treatment that had already been paid for.
Describe your experience with your nurse at Conceptions Reproductive Associates.
I really enjoyed most of the nurses that I interacted with at Conceptions. The one thing I didn't like is that you had a different nurse at each stage of your cycle. They were all very knowledgeable.
What specific things went wrong at Conceptions Reproductive Associates?
  • Provided conflicting information
How was your experience with Dana Ambler at Conceptions Reproductive Associates?
I loved Dr. Ambler from the very first visit! She was so great, friendly, educated, and straight forward. When I had concerns she was available to answer my questions. She was really good at making sure I felt comfortable with what the plan was and made sure to answer all questions I had.
What's one piece of advice would you give a prospective patient of Dana Ambler at Conceptions Reproductive Associates?
If you go to Conceptions make sure Dr. Ambler is your provider.
Describe the protocols Dana Ambler used in your cycles at Conceptions Reproductive Associates and their degree of success.
We went to Dr. Ambler as a LGBT couple hoping to have a baby. We started with the IUI process but after 3 failed medicated IUI cycles Dr. Ambler felt we needed to move to the next step and we agreed. We decided to do an egg retrieval with a freeze all cycle. After the retrieval, Dr. Ambler diagnosed me with poor egg quality. We had one embryo make it to freeze. Dr. Ambler wanted to move a head with the frozen transfer of our one embryo, and I am currently pregnant with our one little embryo.
Describe the costs associated with your care under Dana Ambler at Conceptions Reproductive Associates.
Total cost for treatment including 3 IUI's, egg retrieval, frozen transfer, and medication was about 26,000
Describe Dana Ambler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
We only had one embryo to transfer so this was never and issue. Dr. Ambler wasn't completely opposed of transferring 2 embryos but I think it is very situational.
8
Doctor
Dana Ambler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Conceptions Reproductive Associates
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
40 - 41
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
2 IUI, 5 IVF, 2 Egg Freezing
Diagnosis
10
It was refreshing to be with a clinic [Conceptions Reproductive Associates] that cared and did everything that we wanted from PGS testing to freezing our embryos...The nurses and staff are AMAZING!!!!! So sweet and caring they really go out of their way to make you feel at home...I went to all of the locations when I was doing my treatments and they are all wonderful. Clean, organized, wonderful staff. I can't think of one weakness at this clinic.
+ Read more
Age
40 - 41
Treated
2015 - 2016
Success with this Doc
Yes
Race
Other
Income
$200K - $499K
Occupation
Entrepreneur
Order & Number of Docs Seen
4th of 4 Docs
Treatment
2 IUI, 5 IVF, 2 Egg Freezing
Diagnosis
10
Describe your experience with Conceptions Reproductive Associates.
I went to all of the locations when I was doing my treatments and they are all wonderful. Clean, organized, wonderful staff. I can't think of one weakness at this clinic.
During treatment, were you treated like a number or a human with Ryan Riggs at Conceptions Reproductive Associates?
DR. Riggs took the time to explain everything is great detail. He treats you like you are part of his family. He is extremely knowledgeable and willing to talk at any time.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Sarah)
The nurses and staff are AMAZING!!!!! So sweet and caring they really go out of their way to make you feel at home.
How was your experience with Ryan Riggs at Conceptions Reproductive Associates?
It was refreshing to be with a clinic that cared and did everything that we wanted from PGS testing to freezing our embryos. Dr. Riggs was a team player with us and we felt that we could discuss anything and everything with him. He has our best interests. It never felt like the clinic just wanted our money.
What's one piece of advice would you give a prospective patient of Ryan Riggs at Conceptions Reproductive Associates?
I think it's important to know that Dr. Riggs does sometimes talks over you, or you might feel he is not listening. Once I understood this was his personality I adjusted how I spoke to him but in the beginning, it was very annoying.
Describe the protocols Ryan Riggs used in your cycles at Conceptions Reproductive Associates and their degree of success.
Dr. Riggs was slow and steady with me he didn't over medicate like my previous RE did. I stimulated beautifully resulting in 14 eggs retrieved my first IVF cycle with Dr. Riggs and then 6 retrieved my second IVF cycle. Every month is different so I wasn't that upset that I only retrieved 6 eggs for the second cycle. He added in HGH and dexamethasone and Lupron to be used with the trigger. These drugs were never used in my previous IVF cycles. We wanted to freeze all so we could PGS test.
Describe the costs associated with your care under Ryan Riggs at Conceptions Reproductive Associates.
$20,000-24,000
9
Doctor
Ryan Riggs
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
34
Treated
2015
Success with this Doc
Yes
Treatment
1 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
I got 1:1 personal attention [at Conceptions Reproductive Associates] from my IVF nurse coordinator (Ericka P). She was responsive, excited and dedicated to my treatment. She often cried at every good turn before i had the chance to! I like to ask a lot of questions and know the ends and out of my treatment and she loved supplying all of the information. This office is ran SO well which keep me sane and able to get through such a difficult time.
+ Read more
Age
34
Treated
2015
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Describe your experience with Conceptions Reproductive Associates.
As i mentioned, this clinic is well organized, responsive and invested in its patients. Totally worth the travel to Colorado!
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
I absolutely LOVED Conceptions. I got 1:1 personal attention from my IVF nurse coordinator (Ericka P). She was responsive, excited and dedicated to my treatment. She often cried at every good turn before i had the chance to! I like to ask a lot of questions and know the ends and out of my treatment and she loved supplying all of the information. This office is ran SO well which keep me sane and able to get through such a difficult time.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Ericka Peksens )
She was my anchor, hands down. I don't know who was more excited when i became pregnant. I still send her baby pictures!
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush was confident, but honest about my diagnosis and what it meant in terms of outcomes. We consulted with 15 different doctors on the west coast and all of them recommended donor egg. Dr. Bush was the only one who was excited about the challenge and put a lot of thought into my treatment plan. He did not sugar coat things, but he was not rude by any means. I have visited with doctors with no social skills and poor bedside manner, this is not Dr. Bush! We did our 2nd and 3rd IVF with him and during our 2nd I produced only 3 follicles. Dr. Bush recommended we cancel the cycle, but after listening to my reasoning for continuing he honored my request. While we didn't produce any embryos that cycle (similar to the first with a different doctor), we did produce an egg - its only takes one! We then proceeded to do a 3rd IVF with Dr. Bush after he explained how difficult it would be. He personalized my treatment plan (lots of Menopur) and we produced 10 eggs, 6 embryos, transferred 2 fresh untested embryos on day 3 and conceived our daughter!
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Dr. Bush is confident (not arrogant), because he is successful. Look at his stats! His office is a well oiled machine, but does not treat you like a number. They really care about you. It really is the best of all worlds.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
Dr. Bush ended up putting me on a very aggressive protocol of high Menopur. He suggested a day 3 fresh transfer which ended up working! Although i lived in Phoenix, I appreciated that Conceptions wanted to do all of their own testing and monitoring. I spend a lot of time in Denver, but was happy to do so!
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
I was fortunate to have my insurance pay for up to 3 IVF's at 100%. I had to pay for the medications. However, Conceptions does take many insurance plans if you have any sort of coverage. I'm not sure what their cash pay price is but i know its less than other Denver offices.
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
Dr. Bush suggested we transfer 2 embryos because they were untested. He highly recommends testing your embryos, but because we were doing a day 3 fresh transfer that was not an option. We personally would not have tested our embryos either way as we did not feel comfortable discarding even abnormal embryos.
10
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

7
Age
30
Treated
2015
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Diminished Ovarian Reserve, Endometriosis
7
[Conceptions - Lafayette] Strengths- quality medicine, good SART rates, clean facility, educated staff Weaknesses- particular staff members with poor communication, and not allowing the patient to feel like a part of the team for their care...The nursing staff we had during IUI cycles was awesome, particularly Kalise (Sp?). However, Julie, our IVF nurse, seemed distant and as if she didn't really take the time to really look into and answer our questions thoroughly. Once we said we were done with IVF, she brushed off any other questions that I sent her way regarding my fertility journey...
+ Read more
Age
30
Treated
2015
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Doctor
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Diminished Ovarian Reserve, Endometriosis
7
Describe your experience with Conceptions Reproductive Associates.
Strengths- quality medicine, good SART rates, clean facility, educated staff Weaknesses- particular staff members with poor communication, and not allowing the patient to feel like a part of the team for their care
During treatment, were you treated like a number or a human with Ryan Riggs at Conceptions Reproductive Associates?
The nurses at the Lafayette facility were great. I was not thrilled with the nurse I worked with at the Littleton facility. Dr. Riggs was reasonable and honest, although most of the care at Conceptions is interactions with the nursing staff.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Julie Zentz)
The nursing staff we had during IUI cycles was awesome, particularly Kalise (Sp?). However, Julie, our IVF nurse, seemed distant and as if she didn't really take the time to really look into and answer our questions thoroughly. Once we said we were done with IVF, she brushed off any other questions that I sent her way regarding my fertility journey.
What specific things went wrong at Conceptions Reproductive Associates?
  • Failed to call with results
  • Failed to inform you of changes in protocol
How was your experience with Ryan Riggs at Conceptions Reproductive Associates?
Dr. Riggs was an honest, likable individual. He answered all of our questions and was candid about what we should expect. He gave us an honest, educated opinion every step of the way.
What's one piece of advice would you give a prospective patient of Ryan Riggs at Conceptions Reproductive Associates?
Make a list of questions prior to each visit, to ensure they all get answered.
Describe the protocols Ryan Riggs used in your cycles at Conceptions Reproductive Associates and their degree of success.
We attempted two rounds of IUI using Femara. I do consistently ovulate, but I have Diminished Ovarian Reserve, so the goal behind this was to stimulate a "good" egg. Unfortunately, we did not succeed at getting pregnant. Next, we tried IVF with maximum stimulation using Follistim, Omnitrope (growth hormone to increase egg quality), and Menopur. Unfortunately, I did not make enough follicles to proceed to egg retrieval. Dr. Riggs was willing to try a different treatment approach in an attempt to make more follicles, but we opted to move on to embryo adoption at that point.
Describe the costs associated with your care under Ryan Riggs at Conceptions Reproductive Associates.
Each IUI cycle was approximately $1500, and the IVF cycle was $15,000 (fresh cycle, no genetic testing of embryos). The additional costs such as labs, surgery, and other procedures brought our total for the year to $30,000
7
Doctor
Ryan Riggs
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Conceptions Reproductive Associates
Lafayette
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
34 - 35
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor
10
They are incredibly well organized and fast [at Conceptions - Littleton], which is critical given the number of appointments required in IVF. Plus, they offer caramel corn. The only issue I had was some confusion about overall costs and some poor communication during our IUI cycle. Otherwise, they bent over backwards to accommodate us - even on holidays...All of the staff were well-organized and kind. Erika, though, went above an beyond. When we found out we'd only had one embryo make it to blastocyst, it was very difficult. We had to decide if we were going to proceed with just that one embryo or start all over. She called me and talked to me for as long as I needed until I felt better about everything and with proceeding with our one embryo...
+ Read more
Age
34 - 35
Treated
2014 - 2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI, 1 IVF
Diagnosis
Male Factor
10
Describe your experience with Conceptions Reproductive Associates.
They are incredibly well organized and fast, which is critical given the number of appointments required in IVF. Plus, they offer caramel corn. The only issue I had was some confusion about overall costs and some poor communication during our IUI cycle. Otherwise, they bent over backwards to accomodate us - even on holidays.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush's staff of nurses were wonderful. I couldn't say anything better about the kindness they offered me - they were responsive, personable, thoughtful and just generally great. I was very sad when, at 12 weeks, I left their care for my regular OB.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Erika)
All of the staff were well-organized and kind. Erika, though, went above an beyond. When we found out we'd only had one embryo make it to blastocyst, it was very difficult. We had to decide if we were going to proceed with just that one embryo or start all over. She called me and talked to me for as long as I needed until I felt better about everything and with proceeding with our one embryo.
What specific things went wrong at Conceptions Reproductive Associates?
  • Provided conflicting information
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush came across as very knowledgeable and capable. He answered any questions that we had. However, I sometimes felt a bit rushed during our conversations and I wasn't always 100% certain I understood everything he was saying. That said, if we were to pursue IVF again, I would still go back to him.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
He can be intimidating, but he's a good man. If you don't understand what he's saying, ask questions!
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
During my IUI, Clomid was used to stimulate my ovaries and Novarelle to stimulate ovulation. It resulted in two mature eggs, but no pregnancy. During IVF I was put on Bravelle to stimulate eggs growth and Novarell to stimulate ovulation. 11 eggs were retrieved, 8 were fertilized and one made it to the blastocyst phase. During my FET cycle, I was on Lupron and Ganirelx to suppress my system. just before the cycle I started progesterone and estradil. I remained on both of those through my first trimester.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
Our IUI cost about $800. The IVF FET procedure from soup to nuts was $18,000. Medications ran around $3500. Each of my husband's samples cost $75 and annual storage was $275.
8
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Mark Bush at Conceptions Reproductive Associates.

Verified

This patient has provided documentation of treatment at this clinic.

7
Age
25 - 26
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
1 Fertility Medications
Diagnosis
Anovulation, PCOS
7
All the nurses [at Conceptions Reproductive Associates] were compassionate and knowledgeable. Sometimes I felt kind of bad for saying no to certain treatments. They pushed a little, but I know they thought it was in my best interest. They were respectful when I confirmed I didn't want to start treatment. I wanted to give my body a break....I only met with the doctor twice. Once when we met, and once when we went over some results with my husband present. Every visit otherwise was with a nurse.
+ Read more
Age
25 - 26
Treated
2014 - 2015
Success with this Doc
Yes
Race
Prefer not to answer
Income
$0 - $49K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Anovulation, PCOS
7
Describe your experience with Conceptions Reproductive Associates.
Everyone is nice and knowledgeable in their job role.Make sure to ask plenty of questions, and definitely make sure what your insurance covers so there aren't any surprises.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
I only met with the doctor twice. Once when we met, and once when we went over some results with my husband present. Every visit otherwise was with a nurse.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Chalise)
All the nurses were compassionate and knowledgeable. Sometimes I felt kind of bad for saying no to certain treatments. They pushed a little, but I know they thought it was in my best interest. They were respectful when I confirmed I didn't want to start treatment. I wanted to give my body a break.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Mark Bush was empathetic to my feelings, and helpful when it came to explaining how we were going to move forward. He didn't seem too interested in the temp/tracking charts I brought in though. Those would have been really helpful.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Just make sure to write down questions beforehand so you don't forget certain things you need more clarity on. A lot is discussed so it is easy to leave the appointment without having all of your questions answered. The questions you do ask will be answered in a considerate and professional way.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
I wasn't ovulating or having a period at all. Mark Bush and his nurses adjusted the treatment strategies as we went because my body constantly decided to do stupid things. All I will say is to be your own advocate. Make sure you understand everything you are doing, and it's ok to say no if you aren't comfortable with something. Fertility drugs shouldn't be pushed on anyone, and they shouldn't be given out like candy either. Make sure to get proper monitoring on medicated cycles. I had an issue that could have been prevented with better monitoring.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
Anything infertility related is expensive even with insurance. It really hurts your bank account, but that is anywhere. I had decent insurance so it could have been worse.
7
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Conceptions Reproductive Associates
Lafayette
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
Age
32 - 39
Treated
2008 - 2015
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids
9
Strengths - meticulous and extremely knowledgeable doctor and nursing staff. Even the office staff [CRA] was easy to work with. I was honestly sad to “graduate “ and move to my OBGYN. Weakness - Procedures have to be done at the Littleton office which is a lot of travel for people in our part of town. ... The nurse I had for the retrieval portion was incredible. She never gave up on me and my extremely late blooming embryos
+ Read more
Age
32 - 39
Treated
2008 - 2015
Success with this Doc
Yes
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF, 1 Egg Freezing
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Uterine Fibroids
9
Describe your experience with Conceptions Reproductive Associates.
Strengths - meticulous and extremely knowledgeable doctor and nursing staff. Even the office staff was easy to work with. I was honestly sad to “graduate “ and move to my OBGYN. Weakness - Procedures have to be done at the Littleton office which is a lot of travel for people in our part of town.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush always made me feel like he was invested in helping us conceive. He was patient and willing to go at my slow speed and stayed with me during several delays due to personal reservations. While there was no doubt Dr. Bush was trying to sell his services, I never felt like that was his priority.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Can’t recall - Erika? For retrieval cycle )
The nurse I had for the retrieval portion was incredible. She never gave up on me and my extremely late blooming embryos
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush is meticulous. He was direct and honest, which was sometimes hard at the moment but always appreciated later. I honestly believe that no one else could have given us the results we had. I had absolute faith in his skills and abilities. And though his communication was blunt and direct, I always felt he cared about me as a patient and was rooting for me.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Just because he may not come across as “warm”, trust that he cares and will do everything possible to help you reach your dreams.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
3 months of “prep” including COQ10 supplements among others Baseline bloodwork and other procedures such as hysterostoscopy Monitored injectible cycle Retrieval and freeze 5 day embryo Preconception genetic screening with natera Surgery to remove uterine fibroids Transfer of 1 embryo Positive pregnancy with live birth Injection
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
More than $25,000 over the course of 5 plus years including surgery. I believe we paid $10,000 plus meds for IVF cycle
9
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
36 - 37
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
10
Everybody is always on time at Conceptions, from the phlebotomists to the ultrasound techs, to the nurses, to the doctors. I found everybody to be extremely friendly, helpful, and caring, which was so important during the process. People remembered my name and cared about me as a person. I was always called back promptly for any questions...The entire nursing staff is AMAZING. AMAZING. They always responded to me quickly, either by phone or by email...
+ Read more
Age
36 - 37
Treated
2014 - 2015
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 1 IVF
Diagnosis
Unexplained
10
Describe your experience with Conceptions Reproductive Associates.
Everybody is always on time at Conceptions, from the phlebotomists to the ultrasound techs, to the nurses, to the doctors. I found everybody to be extremely friendly, helpful, and caring, which was so important during the process. People remembered my name and cared about me as a person. I was always called back promptly for any questions. Honestly, I have zero complaints and actually already recommended Conceptions to another friend (who always has a baby from her experience there).
During treatment, were you treated like a number or a human with Ryan Riggs at Conceptions Reproductive Associates?
Dr. Riggs never rushed us. We always had a good amount of time to speak to him and he always explained exactly what was going to happen. Also, he was ALWAYS on time, and I think that's SO important.
Describe your experience with your nurse at Conceptions Reproductive Associates.
The entire nursing staff is AMAZING. AMAZING. They always responded to me quickly, either by phone or by email. They held my hand through all the processes I had to go through and they were completely invested in my success. I cannot say enough about how wonderful they were.
How was your experience with Ryan Riggs at Conceptions Reproductive Associates?
Dr. Riggs was very candid about our possibilities, including risks. He was conservative but appropriately aggressive with treatment. I didn't mind that he wasn't warm and fuzzy because I'd rather have somebody who gives it to me straight. He clearly knew what he was doing and I trusted him completely.
What's one piece of advice would you give a prospective patient of Ryan Riggs at Conceptions Reproductive Associates?
You won't actually see him very much, but he knows his stuff.
Describe the costs associated with your care under Ryan Riggs at Conceptions Reproductive Associates.
I think the IUI, with meds, cost about $1000. That included ultrasounds, sperm washing, etc. IVF costs were about $16,000, I think, not including medication (which brought it up well over $20,000).
10
Doctor
Ryan Riggs
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Ryan Riggs at Conceptions Reproductive Associates.

8
Age
27
Treated
2014
Success with this Doc
No
Treatment
4 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
8
This [Conceptions] is a smaller clinic. I think this clinic would be great for general infertility issues but if you have egg quality or sperm issues I don't feel that their lab is equipped to handle difficult cases. They seem to do more IUIs there...I did two IVF cycles with Dr. Riggs and we also did CCS testing. We did our IVF cycles back to back with two separate CCS testing. We never did a transfer as our one embryo is still frozen. I believe between medication and cycles we spent about $65,000. The medications were very costly as for my first cycle it was $8,000 and my second cycle was $6,000.
+ Read more
Age
27
Treated
2014
Success with this Doc
No
Race
European, Middle Eastern, Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
8
Describe your experience with Conceptions Reproductive Associates.
This is a smaller clinic. I think this clinic would be great for general infertility issues but if you have egg quality or sperm issues I don't feel that their lab is equipped to handle difficult cases. They seem to do more IUIs there.
During treatment, were you treated like a number or a human with Ryan Riggs at Conceptions Reproductive Associates?
Dr. Riggs was a good Doctor, but I do feel like I was put into a protocol based on my age and numbers. I don't think he really looked into our case and that is why we only had 1 embryo from two cycles. He seemed like he had a lot of knowledge but it should have been more specific to my case.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Kelsey and Sarah)
I had two nurses. Kelsey and Sarah. They were both amazing. They were wonderful and never forgot anything. They always called in my medication correctly and on time, they didn't have any errors in my paperwork. I could email or call them and I would always get a quick and detailed response. Wonderful staff.
How was your experience with Ryan Riggs at Conceptions Reproductive Associates?
I thought that Dr. Riggs was a good doctor but I don't think he looked into the facts of our case and rather just picked out a protocol for our age and used a lot of medication. I had better results and more tests with another doctor.
What's one piece of advice would you give a prospective patient of Ryan Riggs at Conceptions Reproductive Associates?
Stand up for you case and ask questions. Ask why he is choosing those medication dosages and why that protocol. We did a second cycle with Dr. Riggs and we had horrible outcome and we did a second cycle with the same protocol and again had a horrible outcome. We should of pushed on why the protocol stayed the same or asked for a second opinion.
Describe the protocols Ryan Riggs used in your cycles at Conceptions Reproductive Associates and their degree of success.
For both cycles I used about 40 vials of menopur and 60 vials of bravelle. I believe it was an antagonist protocol. I cycled for about 9 days. Both my husband and I used their vitamin list to prepare for both retrievals.
Describe your experience with your monitoring appointments at Conceptions Reproductive Associates.
They had open times for ultrasound and bloodwork when I was there. It was a very short wait for both appointments and it was usually the same nurse.
Describe the costs associated with your care under Ryan Riggs at Conceptions Reproductive Associates.
I did two IVF cycles with Dr. Riggs and we also did CCS testing. We did our IVF cycles back to back with two separate CCS testing. We never did a transfer as our one embryo is still frozen. I believe between medication and cycles we spent about $65,000. The medications were very costly as for my first cycle it was $8,000 and my second cycle was $6,000.
Describe Ryan Riggs's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
We never got to a transfer.
7
Doctor
Ryan Riggs
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
33 - 34
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Other
10
Most of your contact is with the clinic staff and the nurses, but I knew Dr. Bush was overseeing the process and never felt like I couldn't get in touch with him to ask questions if need be... they called when they said they would, they provided test results as soon as possible, they e-mailed if you preferred that method of communication, and they were willing to accommodate extra sensitivities and be appropriately sympathetic. I couldn't have asked for better communication, empathy, and attention to detail.
+ Read more
Age
33 - 34
Treated
2013 - 2014
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Lawyer
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Other
10
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush is blunt and arrogant, but he is detailed, has read your files and is prepared for your individual situation when you meet him, and will do what he can to help you. CCRM told me they thought I should move immediately to donor eggs and essentially said I was a lost cause, but Dr. Bush was willing to treat me and do what he could to help me get pregnant. I had a 3" stack of test results, notes from other doctors, and medical history and he had read through it all prior to our meeting. When I had a stillborn baby due to a blood clot, he was empathetic and again read all of my hospital records to ensure that he could safely guide us through IVF with my added medical complications. He isn't "warm and fuzzy," but he definitely treated me like a human and he wants you to get pregnant.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Erika Peksens)
They called when they said they would, they provided test results as soon as possible, they e-mailed if you preferred that method of communication, and they were willing to accommodate extra sensitivities and be appropriately sympathetic. I couldn't have asked for better communication, empathy, and attention to detail.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush definitely comes across as arrogant as I expect he is. But I have yet to come across a fertility doctor who is not. How can they not be when they are making humans! He is blunt about your prognosis, statistical likelihood of success, and the process that will be involved to get you pregnant. He is thorough, reads medical histories and pays attention to your details. Most of your contact is with the clinic staff and the nurses, but I knew Dr. Bush was overseeing the process and never felt like I couldn't get in touch with him to ask questions if need be. I met with doctors at CCRM and at another clinic in Denver and chose Dr. Bush because I felt like he really wanted to "win" (and by win, I mean get me pregnant).
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Don't be turned off by his arrogance and the number of photos of him in the office. If you are a tough case, he will still take you on. I felt like CCRM wouldn't take me on because I was a tough case (I was given a less than 3% chance of getting pregnant EVEN with IVF) and they didn't want me to lower their statistics. Dr. Bush was happy to help me.
10
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
Age
38
Treated
2013
Success with this Doc
No
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor
8
Administrative staff [Conceptions Repro Assoc] did not understand how my fertility benefits worked and were going to charge me cash amount for diagnostic tests after a failed IUI. ... Weekend office hours are limited, so it can be challenging to have ultrasound or lab work performed if needed. ... Strengths: Multiple locations throughout the Denver area. You may have to drive to all of the locations at some point in your treatment depending on what treatments or tests are required during your cycle.
+ Read more
Age
38
Treated
2013
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor
8
Describe your experience with Conceptions Reproductive Associates.
Strengths: Multiple locations throughout the Denver area. You may have to drive to all of the locations at some point in your treatment depending on what treatments or tests are required during your cycle. Scheduling appointments was easy. Nurses, ultrasound technicians, and administrative staff were kind. Beautiful offices. Weakness: Depending on the time of day, the office can be busy with multiple patients having lab work and ultrasounds performed. Administrative staff did not understand how my fertility benefits worked and were going to charge me cash amount for diagnostic tests after a failed IUI. My insurance only covered diagnostic treatments, but since I had IUI performed, staff thought all further office visits and treatments would not be covered. I had to explain that the IUI failed, so we were back to diagnosing the problem, and the office visit and testing should be billed to insurance. Weekend office hours are limited, so it can be challenging to have ultrasound or lab work performed if needed. Lesson learned: Don't make plans if you are receiving infertility treatments. You are a slave to your cycle.
During treatment, were you treated like a number or a human with Dana Ambler at Conceptions Reproductive Associates?
Dr. Ambler was receptive to allowing me to attempt pregnancy using my eggs instead of going straight to donor eggs for IVF. With low ovarian reserve, using my own eggs was unlikely to result in pregnancy even with IVF, but Dr. Ambler did not pressure me to use donor eggs simply to improve her statistics. Dr. Ambler, nurses, and ultrasound technicians patiently answered our questions, and we never felt rushed during appointments.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Tricia)
Tricia was an angel. She was compassionate and patiently answered any questions I had about the treatment plan or medications. She was exceptionally kind and gentle when she had to report negative lab results. She eased my concerns and delivered care in a calm manner.
How was your experience with Dana Ambler at Conceptions Reproductive Associates?
Dr. Ambler is not overly compassionate and can present information in a blunt manner, but she delivers bad news gently. I prefer physicians who present information factually and avoid sugar-coating bad news, so I liked Dr. Ambler's approach. Infertility diagnoses and treatments can be confusing, so it is challenging as a patient to know what questions to ask during office visits when you hear your diagnosis for the first time. Dr. Ambler and her nurse were available to answer questions after appointments if I had any. Dr. Ambler changed her treatment plan for me as needed based on my results & response to medications. She kept me informed regarding why she was making the changes and what to expect with the new medications. In addition to the initial consultation visit, Dr. Ambler also met with my husband and me after completing 3 rounds of treatments to reassess our plan.
What's one piece of advice would you give a prospective patient of Dana Ambler at Conceptions Reproductive Associates?
Research infertility treatment options before your consultation visit and come with prepared questions. I recommend reading Toni Weschler, MPH's book, "Taking Charge of Your Fertility" to better understand reproductive health, in general. Schedule time for acupuncture, massage, or relaxation to help you maintain sanity while addressing infertility.
Describe the protocols Dana Ambler used in your cycles at Conceptions Reproductive Associates and their degree of success.
First Cycle: Took Clomid 50 mg for 7 days. Dr. Ambler also prescribed DHEA 75 mg daily (lab work performed to find optimal dose) and 300 mg of CoQ10 daily. I developed an ovarian cyst with Clomid and did not release an egg. Clomid was given to encourage my body to produce more FSH and LH to stimulate egg production. CoQ10 and DHEA help make mature ovaries (maternal age above 35) more responsive and "youthful." Second Cycle: Took Clomid 50 mg for 5 days. Ultrasound showed an 8 mm immature follicle only on day 12 & LH surge detected in bloodwork on same day. No trigger medications given due to follicle immaturity. Natural intercourse with husband recommended but did not result in pregnancy. Third Cycle: Letrozole 2.5 mg pills taken once daily on cycle day 3 to 7. Daily Menopur 75 IU subcutaneous injections started on day 6 until day 9. One mature follicle and one immature follicle were noted with ultrasound on day 10. Lab work indicated I was going to ovulate early, and the egg was released before triggering and retrieval could be performed. Again, natural intercourse was recommended, but no pregnancy resulted. Letrozole (Femara) was given to stimulate follicle development and ovulation. Femara is often given if a woman does not respond to Clomid. Menopur is a gonadotropin that mimics FSH and stimulates the ovaries to produce follicles. Fourth Cycle: Letrozole 5 mg was taken from cycle day 3 until cycle day 7. Menopur 75 IU subcutaneous injection was given cycle day 6 until cycle day 10. Menopur 150 IU subcutaneous injections started on cycle day 10. Lab work and ultrasound performed on cycle day 12, and I again showed signs of early ovulation. Two mature follicles noted. No triggering medications given, and no egg retrieval possible. Fifth Cycle: Letrozole 5 mg taken cycle day 3 to 7, menopur 75 IU injections given days 6 to 9, menopur 150 IU given days 10-11. Ganirelix started on day 12 to prevent ovulation until follicle could mature. Intra-uterine insemination performed, but did not result in pregnancy because of poor sperm quality (low motility, low count, abnormal morphology). Continued intra-uterine insemination, despite low quality sperm, because my ovary had prepared a healthy mature follicle. Prometrium 200 mg (Progesterone) was taken after IUI. No pregnancy resulted. Ganirelix is a gonadotropin releasing hormone antagonist and was given to delay ovulation since I had a pattern of early ovulation.
Describe the costs associated with your care under Dana Ambler at Conceptions Reproductive Associates.
I don't remember the exact costs of the medications, but I paid between $200 to $500 for the medications each cycle. The IUI cost approximately $4000. My insurance covered lab work and ultrasounds at 80%, so I paid $50 to $150 for diagnostic testing.
Describe Dana Ambler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
Dr. Ambler did not express a strong preference for single vs multiple embryo transfer, but we did not reach a point in my treatment where we were discussing embryo transfer for IVF. At the consultation, she recommended single embryo transfer due to risks associated with twins, triplets, etcetera.
9
Doctor
Dana Ambler
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Conceptions Reproductive Associates
Lafayette
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

0
Age
39 - 41
Treated
2011 - 2013
Success with this Doc
No
Treatment
4 IUI, 2 IVF, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Poor Egg Quality, Unexplained
0
The embryology lab is weak. My 15 retrieved embryos all died. Todd in the lab called to tell me the awful news and he was so nonchalant. I was 40 so what did I expect? Old, crappy eggs produced bad embryos. He seemed surprised that I cried. I was realistic about my eggs but I had hope. He made me feel foolish.... As far as strengths, their nursing staff was nice despite high turnover. They returned calls promptly....I was assigned a different nurse every week it seemed like. The turnover was high so I never really built up a rapport with anyone. They were all nice and seemed knowledgeable.
+ Read more
Age
39 - 41
Treated
2011 - 2013
Success with this Doc
No
Race
European
Income
Occupation
Operations
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, 2 IVF, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss, Diminished Ovarian Reserve, Poor Egg Quality, Unexplained
0
Describe your experience with Conceptions Reproductive Associates.
The embryology lab is weak. My 15 retrieved embryos all died. Todd in the lab called to tell me the awful news and he was so nonchalant. I was 40 so what did I expect? Old, crappy eggs produced bad embryos. He seemed surprised that I cried. I was realistic about my eggs but I had hope. He made me feel foolish. Then the bad meeting with Dr.Bush caused me to leave the clinic. As far as strengths, their nursing staff was nice despite high turnover. They returned calls promptly.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
It varied. He was so kind during my miscarriage. I lost twins at 13 weeks and was just destroyed over it. He was the on call doctor I spoke to at 4am while bleeding. He did my dnc. He was compassionate and I appreciated it. I did more IUI cycles and had a failed IVF retrieval. My last meeting with Dr.Bush was terrible. He got mad at me for asking questions about why the embryos died and spent the whole hour bashing on another local clinic. I felt bullied, talked down to and felt like I was being given hard sales pitch.
Describe your experience with your nurse at Conceptions Reproductive Associates.
I was assigned a different nurse every week it seemed like. The turnover was high so I never really built up a rapport with anyone. They were all nice and seemed knowledgeable.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr.Bush was kind sometimes and cold others. I definitely felt like he wasn't interested in my questions or input but wanted to dictate my protocol. My concerns were unimportant, and I should shut up and trust him.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
Many of my initial costs were covered by insurance and the billing staff was good about helping me navigate the various procedures.
0
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Conceptions Reproductive Associates
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
38 - 45
Treated
2005 - 2012
Success with this Doc
Yes
Treatment
2 IUI
Diagnosis
PCOS
10
They [the staff at Conceptions Reproductive Associates] were great, I never waited long. Always, had all my questions answered and they were always available by phone as well. When I found out I was pregnant, everyone in the office was so excited and got me in for my first prenatal check up fast. They took care of me for the first trimester. I wish he could have continued my care, but it was time to go to a ob office.
+ Read more
Age
38 - 45
Treated
2005 - 2012
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
PCOS
10
Describe your experience with Conceptions Reproductive Associates.
They were great, I never waited long. Always, had all my questions answered and they were always available by phone as well. When I found out I was pregnant, everyone in the office was so excited and got me in for my first prenatal check up fast. They took care of me for the first trimester. I wish he could have continued my care, but it was time to go to a ob office.
During treatment, were you treated like a number or a human with Bruce Albrecht at Conceptions Reproductive Associates?
He is outstanding, we felt like family while we were getting treated. I would go back if I had been younger and had the money. He was very caring and never in a hurry. Made sure we always were taken care of. His staff, took very good care of us, never made us feel like they did not care. I was relaxed the whole time and never was nervous. He has his own practice now, it is called Denver Fertility Albrecht Women’s Care. I was so upset when I found out that one of my tubes were blocked, he said, that was okay, God gave you 2! Had so much care in his heart!
Describe your experience with the nursing staff.
Amazing!
How was your experience with Bruce Albrecht at Conceptions Reproductive Associates?
He was very good at explaining the course of treatment, his staff well traned and compassionate. They truly care about us! I never felt like he was not giving me his full attention. He visited me at the hospital after I gave birth! I can not say enough about him. He is am outstanding fertility Doctor!❤️
What's one piece of advice would you give a prospective patient of Bruce Albrecht at Conceptions Reproductive Associates?
Be prepared to prepared to feel valued as a women by a Doctor that truly cares about you and what you are going though to have a baby!
Describe the protocols Bruce Albrecht used in your cycles at Conceptions Reproductive Associates and their degree of success.
I was on a low dose of cholmed with, some HCG injections. IUI’s too. They monitored my cycle with blood work and ultrasounds for each cycle I was there being treated. They followed the blood work and ultrasounds very closely to know when to do the IUI’s. It work it only took 3 months!
Describe the costs associated with your care under Bruce Albrecht at Conceptions Reproductive Associates.
We took a loan out to cover my care. We did not use all of it and the rest was returned to us.
10
Doctor
Bruce Albrecht
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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9
Age
29
Treated
2011
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Male Factor, PCOS
9
I don't really have anything bad to say about the nursing staff [at Conceptions Reproductive Associates]. My only suggestion would be that when there is bad news to share with a patient, it may be best to either have them meet in the office or make sure the phone call is made while the patient is somewhere private. I was in the middle of a store when I was told that even though I had a positive pregnancy test, my beta numbers were so low that I should prepare to miscarry. I was a crying hot mess trying to leave the store. This policy may have changed and I don't remember the name of the nurse who made the call.
+ Read more
Age
29
Treated
2011
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor, PCOS
9
Describe your experience with Conceptions Reproductive Associates.
I felt the clinic was very organized. When I needed assistance, I also very quickly received it.
During treatment, were you treated like a number or a human with Michael Swanson at Conceptions Reproductive Associates?
Dr. Swanson was very thorough, kind, and made sure that all my questions were answered and that I was comfortable with each process.
Describe your experience with your nurse at Conceptions Reproductive Associates.
I don't really have anything bad to say about the nursing staff. My only suggestion would be that when there is bad news to share with a patient, it may be best to either have them meet in the office or make sure the phone call is made while the patient is somewhere private. I was in the middle of a store when I was told that even though I had a positive pregnancy test, my beta numbers were so low that I should prepare to miscarry. I was a crying hot mess trying to leave the store. This policy may have changed and I don't remember the name of the nurse who made the call.
How was your experience with Michael Swanson at Conceptions Reproductive Associates?
I have no complaints about Dr. Swanson. He was wonderful to work with. He has retired since my last visit, otherwise I would continue referring friends to him. I felt he genuinely cared about my husband and I and our outcome. Even in some of the most awkward situations (let's be honest - there's nothing fun about the envasive testing a couple goes through when determining the cause of infertility), he kept me comfortable and happy.
What's one piece of advice would you give a prospective patient of Michael Swanson at Conceptions Reproductive Associates?
Be honest and fully describe all your symptoms to him. Don't hold back. As embarrassed as you might feel sharing such intimate information about your body, knowing all the details will assist Dr. Swanson, or any doctor, in properly diagnosing you.
Describe the protocols Michael Swanson used in your cycles at Conceptions Reproductive Associates and their degree of success.
We did 3 cycles of monitored Clomid. On cycle 2, we were going to try an IUI, but the results of my husband's SA came back low morph and low numbers and Dr. Swanson advised against it as he feared the outcome would be no different and we would be wasting money. We tried one more cycle of Clomid before moving to IVF.
Describe the costs associated with your care under Michael Swanson at Conceptions Reproductive Associates.
Insurance covered the Clomid monitored cycles and then we were on our own. IVF was a little under $13,000, with medication, if I'm remembering correctly, and it was due before we started the IVF cycle.
Describe Michael Swanson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
We were very much warned about the high possibility of multiples when transferring two, and even the chance that one or both of the embryos could split resulting in indentical twins due to the high embryo quality. We did transfer two and it resulted in a singleton pregnancy.
10
Doctor
Michael Swanson
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
36
Treated
2019
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
PCOS, Unexplained
10
Don't expect to be face to face with Dr. Bush at every visit [Conceptions Reproductive Associates], but don't worry - he is engaged in the process and has everything under control....Nancy and Jessica were both great! Excellent communication and clear guidance through the entire process....Strengths - compassion, knowledge, organization Weakness - location - please open one on the west side of town (Golden/Lakewood)
+ Read more
Age
36
Treated
2019
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Engineer
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
PCOS, Unexplained
10
Describe your experience with Conceptions Reproductive Associates.
Strengths - compassion, knowledge, organization Weakness - location - please open one on the west side of town (Golden/Lakewood) New Patient Advice - go in with an open mind and a flexible schedule!
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
I only saw Dr. Bush about 3 times throughout the entire course of events, but he always acted like he cared. I could tell that he had the routines down to a science, which, as a scientist/data analyst myself I truly appreciated. His support staff was very caring and did a good job of managing treatments.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Nancy and Jessica)
Nancy and Jessica were both great! Excellent communication and clear guidance through the entire process.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
We recently moved to Denver from Texas, and knew that we wanted another child. My experience with Conceptions and Dr. Bush far exceeded what I went through in Texas for fertility treatments. Dr. Bush and his staff truly listened to me and my history, and they were able to guide me through a successful egg retrieval procedure and embryo transfer, each in one round. I began this journey about 6 months ago, and now I'm 12 weeks along and expecting a little boy in October! Our family couldn't be happier with the experience. Thank you for making it as smooth as possible! We really enjoyed our experience with everyone we encountered at Conceptions!
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Don't expect to be face to face with Dr. Bush at every visit, but don't worry - he is engaged in the process and has everything under control.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
Approximately $25-30,000 - including medication
10
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

9
Age
37
Treated
2018
Success with this Doc
?
Treatment
1 Fertility Medications
Diagnosis
Male Factor, PCOS
9
The first fertility evaluation [at Conceptions Reproductive Associates] was $675 plus his blood work was $240 and mine was $420. Then paid $980 for IVF class. Then paid $17,354 for the rest/majority of IVF process and procedures. That includes PGS. Stim meds cost $4,000 , $400 for retrieval anesthesia, and $870 for trial transfer.... All the employees I have ever encountered have been more than helpful and so friendly. I plan on continuing my IVF process at this clinic. My nurse and doctor are both amazing!
+ Read more
Age
37
Treated
2018
Success with this Doc
?
Race
Other
Income
$0 - $49K
Occupation
Accountant
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Male Factor, PCOS
9
Describe your experience with Conceptions Reproductive Associates.
I go to the Conceptions-Littleton location. All the employees I have ever encountered have been more than helpful and so friendly. I plan on continuing my IVF process at this clinic. My nurse and doctor are both amazing!
During treatment, were you treated like a number or a human with Robert Greene at Conceptions Reproductive Associates?
Dr. Greene is very knowledgeable and friendly. Likes it when we ask lots of questions.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Sarah E)
Sarah E is great at keeping in contact and replying to emails. She makes me feel like a hopeful human not just a paying number.
How was your experience with Robert Greene at Conceptions Reproductive Associates?
I am happy with my IVF doctor. Dr. Greene is so personable. He will even go above and beyond to communicate with you via email on a regular basis. No complaints yet! He makes both spouses feel so comfortable. He explains everything very well.
What's one piece of advice would you give a prospective patient of Robert Greene at Conceptions Reproductive Associates?
Keep an open mind and don't be afraid of failure every once in awhile. Do exactly what the doc and nurses say. And most importantly, keep your faith!
Describe the protocols Robert Greene used in your cycles at Conceptions Reproductive Associates and their degree of success.
I've only just begun my IVF process and just starting the stimming meds. I have had only good experiences with my doctor and nurse at my clinic. I am very hopeful for success. I have PCOS and husband has MFI.
Describe the costs associated with your care under Robert Greene at Conceptions Reproductive Associates.
The first fertility evaluation was $675 plus his blood work was $240 and mine was $420. Then paid $980 for IVF class. Then paid $17,354 for the rest/majority of IVF process and procedures. That includes PGS. Stim meds cost $4,000 , $400 for retrieval anesthesia, and $870 for trial transfer.
9
Doctor
Robert Greene
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
38 - 41
Treated
2015 - 2018
Success with this Doc
Yes
Treatment
3 IUI, 4 IVF
Diagnosis
Diminished Ovarian Reserve
10
The nurses [at Conceptions] are supportive, compassionate and very knowledgeable. They are available 7 days a week and are so helpful...Staff is friendly, scheduling of procedures and labs are timely. The clinic runs very efficiently. Embryology is awesome, physician and nurses are awesome. Accupuncture is available and also done very well. I wouldn’t change a thing. It is obvious that these people know what they are doing
+ Read more
Age
38 - 41
Treated
2015 - 2018
Success with this Doc
Yes
Race
Other
Income
$200K - $499K
Occupation
Doctor
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
3 IUI, 4 IVF
Diagnosis
Diminished Ovarian Reserve
10
Describe your experience with Conceptions Reproductive Associates.
Staff is friendly, scheduling of procedures and labs are timely. The clinic runs very efficiently. Embryology is awesome, physician and nurses are awesome. Accupuncture is available and also done very well. I wouldn’t change a thing. It is obvious that these people know what they are doing
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Dr Bush was wonderful. He was very honest in his assessment and recommendations. He gave us hope, but not false hope. He went the extra mile to make sure testing and procedures were done well
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Cori)
The nurses are supportive, compassionate and very knowledgeable. They are available 7 days a week and are so helpful
What specific things went wrong at Conceptions Reproductive Associates?
  • Failed to call with results
How was your experience with Mark Bush at Conceptions Reproductive Associates?
I felt very comfortable and confident in Dr Bush. He went the extra mile to ensure that testing and procedures were done correctly and reviewed all labs / results personally. He was always honest and candid in answering questions and making recommendations. He was always willing to explain everything. I felt that he was also always one step ahead with a plan in place if needed next. In addition, we travelled from out of state to see Dr Bush and he was willing to work with labs and Ultrasounds done locally. Thanks to Dr Bush, I have 3 beautiful children and was told previously that I likely would never be a mother.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
You may have to wait a while for consult with Dr Bush (we did telephone due to distance), but it is well worth the wait.
10
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

7
Age
38 - 40
Treated
2016 - 2018
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Male Factor, Unexplained
7
The only weakness was the overall first impression. The staff [Conceptions Reproductive Associates] is great but the decor is dated and doesn't reflect the "state of the art" technology they are using. Also, there were 2 employees smoking in the parking lot when I pulled up which seemed very contradictory to everything somehow... IUIs and testing were less expensive than my own doctors- IUIs were $350ish. IVF all in would be 25-35k per round
+ Read more
Age
38 - 40
Treated
2016 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
5 IUI
Diagnosis
Male Factor, Unexplained
7
Describe your experience with Conceptions Reproductive Associates.
The only weakness was the overall first impression. The staff is great but the decor is dated and doesn't reflect the "state of the art" technology they are using. Also, there were 2 employees smoking in the parking lot when I pulled up which seemed very contradictory to everything somehow
During treatment, were you treated like a number or a human with Robert Greene at Conceptions Reproductive Associates?
I have a lot of questions and he always takes the time to explain them thoroughly and make sure that I understand my options and the procedures and likely results of the procedures. I never felt rushed out the door
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Sarah)
They were completely familiar with every step of the process- even the financial options. They took great care of us
How was your experience with Robert Greene at Conceptions Reproductive Associates?
Dr Greene was very familiar with my case right when I walked in- I could tell he had read it before I arrived and that was reassuring. He asked a lot of questions and gave us several options and helped us understand everything thoroughly before we parted. We never felt rushed and he answered any questions that arose after our meeting very promptly
What's one piece of advice would you give a prospective patient of Robert Greene at Conceptions Reproductive Associates?
Ask a lot of questions- he explains things well but he also doesn't mind answering anything you think of
Describe the protocols Robert Greene used in your cycles at Conceptions Reproductive Associates and their degree of success.
we used 50 mg of Clomid for the first 4 IUIs and an ovulation predictor kit. For our last IUI we used a trigger shot and ultrasound to be more accurate. I was also taking herbal supplements that he recommended and prenatals to help egg health
Describe the costs associated with your care under Robert Greene at Conceptions Reproductive Associates.
IUIs and testing were less expensive than my own doctors- IUIs were $350ish. IVF all in would be 25-35k per round
Describe Robert Greene's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
He definitely leaned towards eSET because of their success rates and explained that unless we desperately wanted twins he would discourage multiple embryo transfers
8
Doctor
Robert Greene
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Conceptions Reproductive Associates
Denver
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
33 - 38
Treated
2013 - 2018
Success with this Doc
Yes
Treatment
1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Tubal Blockage
10
The nurses [at Conceptions] were amazing. I cannot express enough how compassionate and available they were. I went through several heartbreaking situations and they always had the time to speak with me, answer questions (no matter how silly or how many) and calm me down...It's a nice clinic. I always got in and out quickly for blood and never had issues with blood draws. My appointments were always quick and on time (unlike waiting at a doctors office). Any time we were at the clinic everyone was friendly. Nothing ever got screwed up from an appointment or billing standpoint. No complaints.
+ Read more
Age
33 - 38
Treated
2013 - 2018
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Investment Banker
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality, Tubal Blockage
10
Describe your experience with Conceptions Reproductive Associates.
It's a nice clinic. I always got in and out quickly for blood and never had issues with blood draws. My appointments were always quick and on time (unlike waiting at a doctors office). Any time we were at the clinic everyone was friendly. Nothing ever got screwed up from an appointment or billing standpoint. No complaints.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
The nurses were amazing. I cannot express enough how compassionate and available they were. I went through several heartbreaking situations and they always had the time to speak with me, answer questions (no matter how silly or how many) and calm me down. Dr Bush didn't spend a lot of time meeting with or speaking with me due to the fact that after a few attempts we came to a conclusion on what we wanted to do, and he agreed, and he was always honest and friendly.
Describe your experience with the nursing staff.
Amazing. They were everything to me in this process. I felt comfortable asking them anything and they always got back to me in a timely manner. They were always so friendly too.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
I felt like he was upfront with me and discussed the options at hand. He was not pushy in any manner to say which direction we had to go. He did a great job assessing my information after egg retrieval and he did a great job with the transfer.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
Ugh...I did two rounds and am not sure what the first one cost as it was in 2014. This latest round I believe was $20K
10
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Conceptions Reproductive Associates
Littleton
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

8
Age
36
Treated
2018
Success with this Doc
No
Treatment
3 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
8
She [nurse at Conceptions Reproductive Associates - Denver] is my guardian angel. On my worst days she picked me up. Every email had a note that was encouraging and how were in this together. I absolutely love her...Strengths are its extremely organized and well run. Very prompt responses and truly everyone cares. I honestly don't see weaknesses. Dr. Bush wasn't right for mr so Erika my nurse suggested Dr. Ambler and were a match made in heaven. Same clinic and I trust them for another retrieval.
+ Read more
Age
36
Treated
2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Marketer or PR
Order & Number of Docs Seen
3rd of 4 Docs
Treatment
3 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
8
Describe your experience with Conceptions Reproductive Associates.
Strengths are its extremely organized and well run. Very prompt responses and truly everyone cares. I honestly don't see weaknesses. Dr. Bush wasn't right for mr so Erika my nurse suggested Dr. Ambler and were a match made in heaven. Same clinic and I trust them for another retrieval.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Dr.Bush is incredibly smart and wants to get you a baby. He is not warm and fuzzy but his knowledge and confidence makes you feel your in the right hands. He is pretty blunt but treats you with respect.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Erika )
She is my guardian angel. On my worst days she picked me up. Every email had a note that was encouraging and how were in this together. I absolutely love her.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush wanted to get me a baby but I had my worst retrieval with him. He was very confident that his menopur only protocol would yield me great results. I got zero embryos on day 5 and was devastated. When we did the regroup he was a little defensive and suggested donor eggs. I felt that he gave up on me. I was also very raw and emotional. I think he is a brilliant doctor and insanely smart but not the right doctor for me.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
He is really smart and wants you to be a mom but he is really blunt and fact driven which can come across as harsh or stern.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
We did estrogen to prime with cetrotide. Then HGH and high dosage of menopur. I was on 9 menopur vials a day. I retrieved 12, 4 fertilized and 0 made it to day 5.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
$22,000
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
Haven't gotten to transfer yet.
7
Doctor
Mark Bush
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
<