Ratings of 1 indicate that a clinic was poorly operated.
Ratings of 10 indicate that a clinic operated very well.
Scheduling
9
9
Scheduling
Ratings of 1 mean it was difficult to schedule appointments with this clinic.
Ratings of 10 mean it was easy to schedule appointments.
Billing Department
7.3
7.3
Billing Department
Ratings of 1 indicate an unsatisfactory billing department.
Ratings of 10 indicate an excellent billing department.
Nursing Team
8.5
8.5
Nursing Team
Ratings of 1 indicate an unsatisfactory nursing team.
Ratings of 10 indicate an excellent nursing team.
LGBTQ+ Care
9.6
9.6
LGBTQ+ Care
Ratings of 1 indicate an unsatisfactory LGBTQ+ care.
Ratings of 10 indicate an excellent LGBTQ+ care.
Attention to Detail
7.9
7.9
Attention to Detail
Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.
For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.
CDC Success Rates
This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.
For more information please see our FAQs.
Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.
We went with an antagonist protocol as he [Dr. Mark Bush] has seen s lot of success for DOR women. I primed with birth control for about two weeks, while also taking dhea, co q 10 and the vitamin cocktail. I started with 2 vials of menopur, .7cc of omnitrope and 225iu of follistim. Dr bush kept an eye on how I was responding and made adjustments as needed. Towards the end of my cycle I was up to 5 vials of menopur, 375 follistim and .7cc of omnitrope. His rationale for upping my meds each time was to keep increasing my estrogen level and to also grow my follicles last 16cm.
Omg my nurse [at Conceptions Reproductive Associates] was outstanding!! I mean absolutely phenomenal! She always returned emails within a timely manner and I'm talking like 2 hours give or take. She called me immediately with results and was very genuine through this entire process. She also helped us get medicine when I ran out due to having to extend our cycle a day longer. She was a blessing and I am forever thankful for her. Also, the staff was always courteous and helpful! One time I had to call the on call nurse and I received a call back within 5 minutes with a response. My phlebotomist was amazing as well! I can't say enough great things about my experien
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr Bush knew we had been under Schoolcraft prior to seeing him. He saw no reason that I should only be given a donor egg route. He was willing to fight for us and with us. He made the correct adjustments every time they were needed. He was very genuine and thorough. We knew exactly what we were getting into. He wasn't nearly as cocky as Schoolcraft and I knew it was a great fit from the beginning. Also, his stats speak for themselves. I never felt like just a number and he was always available if I needed him.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
The mans brilliant! Trust what he has to say. He really looks out for the best of his patients and will fight for it just as much as you do!
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Where do I start? My clinic has been amazing! Dr Bush was willing to let us continue even if I did not meet the minimum standard of follicles which is 4 for his office. He wanted us to have success, just as much as we did! My nurse went above and beyond, even helping us with medication!!
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
We went with an antagonist protocol as he has seen s lot of success for DOR women. I primed with birth control for about two weeks, while also taking dhea, co q 10 and the vitamin cocktail. I started with 2 vials of menopur, .7cc of omnitrope and 225iu of follistim. Dr bush kept an eye on how I was responding and made adjustments as needed. Towards the end of my cycle I was up to 5 vials of menopur, 375 follistim and .7cc of omnitrope. His rationale for upping my meds each time was to keep increasing my estrogen level and to also grow my follicles last 16cm. I had an Antral follicle count of 7 and once retrieval day came I had 6 eggs and 5 of them fertilized using icsi and then we received the day 5 call. I should add, my clinic will not allow day 7's or grade c embryos as they feel these are not the best quality. Day 5 we had 3 that were in the running with one making it is a 5bb and then waiting for day 6 results. Day 6 came in and we had another 5bb while the others did not make it. They were then sent off for pgd testing, where both came back abnormal. I was told my cycle was great in comparison to my numbers and now it's a numbers game to get a normal.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Sarah Evans )
Omg my nurse was outstanding!! I mean absolutely phenomenal! She always returned emails within a timely manner and I'm talking like 2 hours give or take. She called me immediately with results and was very genuine through this entire process. She also helped us get medicine when I ran out due to having to extend our cycle a day longer. She was a blessing and I am forever thankful for her. Also, the staff was always courteous and helpful! One time I had to call the on call nurse and I received a call back within 5 minutes with a response. My phlebotomist was amazing as well! I can't say enough great things about my experience!
Describe your experience with Conceptions Reproductive Associates.
Strengths, you're not just a number here! Their numbers are outstanding and they take an approach like none other. They actually fight for you and not against you. I honestly can't say I would change anything! In comparison to my experience at ccrm where I was there for two months, this experience was a night and day one. Ccrm I usually waited for hours for a response and they were not willing to work with me, even give us a shot!
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
$26000 was our first cycle which included almost everything from egg retrieval to transfer and all monitoring appointments. We had to pay an oocyte fee and anesthesia is all that was extra. I have the paperwork and can send it to you as well!
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
We unfortunately did. It make it to transfer because our embryos came back abnormal. We had discussed embryo transfer and he is known as an one embryo man. He would had transferred two if we pushed hard for it.
[Protocols with Dr. Althea O'Shaughnessy included] IUIs with letrozole...met with Dr. O'Shaughnessy once, and had pretty much zero interaction with her about my actual case...There was an unexpected obstacle to an impending IUI. This was our first effort at treatment, so we were understandably worried about the problem. Given the remainder of our fertility efforts so far, I would no longer be super concerned about that outcome; however, Dr. O'Shaughnessy didn't help us understand the lack of need for concern. The most unpleasant part of the interaction was that we kept asking about a potential solution, and she was extremely dismissive while also misunderstanding what we were suggesting. Combined with the lack of consistent care, it gave the impression that no one in the clinic was actually following our case carefully.
Generally speaking I had mediocre communication experiences with Conceptions. It was often difficult to reach someone, and I had to be pretty on top of it to make sure initial ultrasounds for IUIs were scheduled early enough. Part of the issue is that it's a big practice (another part is the horrendous customer service standard in fertility as a whole but I digress). I worked with a lot of different nurses, and that lack of consistency was often frustrating because I would need to explain things repeatedly.
How was your experience with Althea O'Shaughnessy at Conceptions Reproductive Associates?
I met with Dr. O'Shaughnessy once. There was an unexpected obstacle to an impending IUI. This was our first effort at treatment, so we were understandably worried about the problem. Given the remainder of our fertility efforts so far, I would no longer be super concerned about that outcome; however, Dr. O'Shaughnessy didn't help us understand the lack of need for concern. The most unpleasant part of the interaction was that we kept asking about a potential solution, and she was extremely dismissive while also misunderstanding what we were suggesting. Combined with the lack of consistent care, it gave the impression that no one in the clinic was actually following our case carefully.
During treatment, were you treated like a number or a human with Althea O'Shaughnessy at Conceptions Reproductive Associates?
I saw different practitioners for pretty much every meeting: the first NP who did my intake left the practice before I could begin treatment, I saw another NP for a regroup, met with Dr. O'Shaughnessy once, and had pretty much zero interaction with her about my actual case.
Describe the protocols Althea O'Shaughnessy used in your cycles at Conceptions Reproductive Associates and their degree of success.
IUIs with letrozole.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Changed over time)
Generally speaking I had mediocre communication experiences with Conceptions. It was often difficult to reach someone, and I had to be pretty on top of it to make sure initial ultrasounds for IUIs were scheduled early enough. Part of the issue is that it's a big practice (another part is the horrendous customer service standard in fertility as a whole but I digress). I worked with a lot of different nurses, and that lack of consistency was often frustrating because I would need to explain things repeatedly.
Describe your experience with Conceptions Reproductive Associates.
It's a big clinic with a lot of doctors and locations. That can be good and bad. The Rose location was honestly a nightmare in terms of customer service: the front desk folks were overtly hostile and rude, lost STI test results and made us redo them (they were like, yeah, we lose faxes all the time), made obvious billing errors. The Littleton main office was much better: friendly staff, no lost test results, correct billing.
Overall Conceptions is pretty heteronormative and I often found that exhausting. However, andrology is mostly great. Dealing with the lab there was the best aspect of Conceptions.
What specific things went wrong at Conceptions Reproductive Associates?