Cooper Institute for Reproductive Hormonal Disorders

2 doctors work here

Rated 8.7
Strongly recommend: 82%Neutral: 9%Don't recommend: 9%8.7
82% strongly recommend
27 reviews
Operations
7.9
7.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.5
8.5
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.4
8.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8
8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7.4
7.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
610
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

Melrose Park
7447 Old York Road
Melrose Park, PA 19027
(215) 635-4400
Mount Laurel
1700 Commerce Parkway
Mount Laurel, NJ 08054
(856) 751-5575

27 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Unsuccessful
10
10
Age 34 - 37
4 IUI
Endometriosis
PCOS
Latinx
Income $0 - $49K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
I like the way Dr. Chuong explains all the procedure, He also value my opinion and the research I do. He also pay attention of what I think about how my body responds to different treatments and medicines...We had try different medications and protocols but for know in my mind for the economy factor letrozole and clomid was the best. But I haven’t had the big positive pregnancy yet...always asking me about my family they remember the name of my relatives.
She [nurse at Cooper Institute for Reproductive Hormonal Disorders] is great. She always know how to explain any protocol. And also treat me like family. A big pro is she speaks Spanish...explain all the billing process on advanced so I don’t have any misunderstanding. They even text the day before with and explanation of the next day appointment...I like how they pay a lot of attention of the overall and not only the physical. I will recommend they improve the design of the office. I think they should had a better waiting area. It will be nice if they will follow up with you after ovulation. Just to give some comfort because those day of waiting what happened are very stressful.
How was your experience with James Chuong at Cooper Institute for Reproductive Hormonal Disorders?
I like the way Dr. Chuong explains all the procedure, He also value my opinion and the research I do. He also pay attention of what I think about how my body responds to different treatments and medicines.
What's one piece of advice would you give a prospective patient of James Chuong at Cooper Institute for Reproductive Hormonal Disorders?
He should talk louder because sometimes is hard to understand.
During treatment, were you treated like a number or a human with James Chuong at Cooper Institute for Reproductive Hormonal Disorders?
They call me by my name all the time. The nurse and even the doctor always asking me about my family they remember the name of my relatives.
Describe the protocols James Chuong used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
We had try different medications and protocols but for know in my mind for the economy factor letrozole and clomid was the best. But I haven’t had the big positive pregnancy yet.
Describe your experience with your nurse at Cooper Institute for Reproductive Hormonal Disorders. (Assigned nurse: Desire)
She is great. She always know how to explain any protocol. And also treat me like family. A big pro is she speaks Spanish.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
I like how they pay a lot of attention of the overall and not only the physical. I will recommend they improve the design of the office. I think they should had a better waiting area. It will be nice if they will follow up with you after ovulation. Just to give some comfort because those day of waiting what happened are very stressful.
Describe the costs associated with your care under James Chuong at Cooper Institute for Reproductive Hormonal Disorders.
It depends if the procedure and I haven’t done an IVF. But I like the explain all the billing process on advanced so I don’t have any misunderstanding. They even text the day before with and explanation of the next day appointment.
Describe James Chuong's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Cooper Institute for Reproductive Hormonal Disorders.
N/a
10
Doctor
James Chuong
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Consult
9
10
Age 30 - 31
3 Fertility Medications
PCOS
Latinx
Income $0 - $49K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Check] was very through and explained everything. Every visit was a good experience and I didnt feel like a number. It was a bit if a drive for me but worth the trip. I would reccommend his practice to others suffering from infertility like I am.... He was my 3rd doctor who told me I have PCOS. He wanted to try ovulation induction but my husband & I couldnt afford it....He was my 3rd doctor who told me I have PCOS. He wanted to try ovulation induction but my husband & I couldnt afford it.
I communicated with them [nursing staff at Cooper Institute] a bit. They were all lovely....Since I only had a consultation, I just paid my co-pay. However for the procedure we were reccomended it was around $4,000 per round.... Strengths would be Dr.Checks passion to help. He recorded the conversation and send me a cooy of it via email. I dont have any weaknesses to name. With every new patient everything can be overwhelming during this journey. I’d say relax because you’re in good hands.
How was your experience with Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
He was very through and explained everything. Every visit was a good experience and I didnt feel like a number. It was a bit if a drive for me but worth the trip. I would reccommend his practice to others suffering from infertility like I am.
What's one piece of advice would you give a prospective patient of Jerome Check at Cooper Institute for Reproductive Hormonal Disorders?
Be at ease.
Describe the protocols Jerome Check used in your cycles at Cooper Institute for Reproductive Hormonal Disorders and their degree of success.
We only had a consultation. He was my 3rd doctor who told me I have PCOS. He wanted to try ovulation induction but my husband & I couldnt afford it.
Describe your experience with the nursing staff at Cooper Institute for Reproductive Hormonal Disorders.
I communicated with them a bit. They were all lovely.
Describe your experience with Cooper Institute for Reproductive Hormonal Disorders.
Strengths would be Dr.Checks passion to help. He recorded the conversation and send me a cooy of it via email. I dont have any weaknesses to name. With every new patient everything can be overwhelming during this journey. I’d say relax because you’re in good hands.
Describe the costs associated with your care under Jerome Check at Cooper Institute for Reproductive Hormonal Disorders.
Since I only had a consultation, I just paid my co-pay. However for the procedure we were reccomended it was around $4,000 per round.
9
Doctor
Jerome Check
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Cooper Institute for Reproductive Hormonal Disorders
Mount Laurel
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources