Rated 8.6
Strongly recommend: 73%Neutral: 9%Don't recommend: 17%8.6
73% strongly recommend
105 reviews
Operations
8.9
8.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.1
9.1
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.1
8.1
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.6
8.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.2
8.2
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
739
National Avg
635
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
41-42
>42

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 5 offices

Beaumont
2344 Dowlen Road
Beaumont, TX 77706
409.898.1603
Houston
7400 Fannin St
Houston, TX 77054
(713) 790-9900
Memorial City
9230 Katy Fwy
Houston, TX 77055
713.221.3705
Pearland (closed)
10907 Memorial Hermann Dr
Pearland, TX 77584
281.332.0073
Webster
1015 Medical Center Blvd
Webster, TX 77598
(281) 332-0073
Show 3 more

105 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
9
10
Age 35 - 37
2 IVF
Endometriosis
Poor Egg Quality
Tubal Blockage
European
Income $50K - $99K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Crochet is very knowledgeable, professional, and transparent. He desired as much success as my husband and I. He was just as saddened by out negative results as we were. Although our outcome was devastating, he was professional throughout the experience.... We used the agonist protocol. We retrieved 10 eggs with our first round that resulted in 5 embryos. We had PGS testing that resulted in one normal embryo. We went directly into an embryo bank cycle with agonist protocol
The nursing staff [CORM] was caring and supportive. They always answered the phone or quickly responded. Even during Hurricane Harvey, when Orange, Texas was isolated from flooding water and the interstate was shutdown, the team was on the phone helping to assist with medication delivery and attempting to help with a plan of action. Many of these nurses lost their own homes and went above and beyond. Dr. Crochet has an amazing and loving team.
How was your experience with John Crochet at CORM?
Dr. Crochet is very knowledgeable, professional, and transparent. He desired as much success as my husband and I. He was just as saddened by out negative results as we were. Although our outcome was devastating, he was professional throughout the experience.
What's one piece of advice would you give a prospective patient of John Crochet at CORM?
Do you research and ask questions. Dr. Crochet is not a mind reader. Infertility treatment can be scary and questions lead to responses you sometimes do not what to hear. Ask the hard questions. He will answer any and all questions but research and ask the right questions. He will be honest and provide an answer.
During treatment, were you treated like a number or a human with John Crochet at CORM?
Dr. Crochet is very personable. He is encouraging and takes the time to know his patients. He is kind and understanding.
Describe the protocols John Crochet used in your cycles at CORM and their degree of success.
We used the agonist protocol. We retrieved 10 eggs with our first round that resulted in 5 embryos. We had PGS testing that resulted in one normal embryo. We went directly into an embryo bank cycle with agonist protocol, although in hindsight this was a bad choice because we had just lost our home due to Hurricane Harvey, and the additional stress resulted in 3 eggs retrieved with no viable embryos. We transplanted the one normal embryo that resulted in a negative pregnancy.
Describe your experience with the nursing staff at CORM.
The nursing staff was caring and supportive. They always answered the phone or quickly responded. Even during Hurricane Harvey, when Orange, Texas was isolated from flooding water and the interstate was shutdown, the team was on the phone helping to assist with medication delivery and attempting to help with a plan of action. Many of these nurses lost their own homes and went above and beyond. Dr. Crochet has an amazing and loving team.
Describe your experience with CORM.
The nursing staff is always supportive and helps with assistance. The financial department was confusing and hard to contact , , ,however if you asked Dr. Crochet to assist you, he immediately directed them to address the issue.
Describe your experience with your monitoring appointments at CORM.
Monitoring appointments were quick and adjusted to fit my busy work schedule.
Describe the costs associated with your care under John Crochet at CORM.
Costs where listed directly after a free consultation. The financial secretary was hard to make an appointment with. She was very busy. I didn't take it as personal.
Describe John Crochet's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CORM.
We had only one viable embryo to transfer so we are unable to give feedback to this question.
9
Doctor
John Crochet
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CORM
Beaumont
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unsuccessful
5
7
Age 32
IUI
Unexplained
European
Income $200K - $499K
2nd of 3 Docs
Doesn't Recommend
Neutral
Unsuccessful
Dr. Crochet recommended a HSG to see if there were any blockages since all my bloodwork showed normal...It wasn't a personal conversation. I actually cried during my consultation and he wasn't very comforting... During the hsg, he explained exactly what was going on and made me comfortable. I was able to see the procedure on an xray machine (which was cool). The diagnosis of unexplained infertility was a bit devastating and left me hopeless and I didn't really feel like I had many options.
[CORM- Beaumont was] Clean and well organized. Blood work and ultrasound was taken at clinic...Scheduling was easy and got good reminders. Easy to find location. HSG was very easy and quick. I had to go back to discuss the results which I felt was unnecessary since the HSG was normal...[nurses were] Overall helpful and informative. Not too personal, but friendly...When I went to another doctor, it took several calls to get my information to be sent over.
How was your experience with John Crochet at CORM?
I was very straight forward that I wanted a consultation for what my first doctor suggested. He gave me a satisfactory recommendation, which was to have a hsg to see the outcome before anything else. During the hsg, he explained exactly what was going on and made me comfortable. I was able to see the procedure on an xray machine (which was cool). The diagnosis of unexplained infertility was a bit devastating and left me hopeless and I didn't really feel like I had many options. I didn't understand if everything was fine then why I couldn't get pregnant. Although I might have expected a lot from Dr. Crochet, he didn't really help me understand how infertility treatments could work with me. A friend actually recommended this clinic, but another doctor.
What's one piece of advice would you give a prospective patient of John Crochet at CORM?
Have all your history written down because he doesn't ask a lot of questions.
During treatment, were you treated like a number or a human with John Crochet at CORM?
It wasn't a personal conversation. I actually cried during my consultation and he wasn't very comforting. He did help explain why the surgery my first doctor was unnecessary.
Describe the protocols John Crochet used in your cycles at CORM and their degree of success.
Dr. Crochet recommended a HSG to see if there were any blockages since all my bloodwork showed normal. I did no fertility treatments with this clinic.
Describe your experience with the nursing staff at CORM.
Overall helpful and informative. Not too personal, but friendly.
Describe your experience with CORM.
Clean and well organized. Blood work and ultrasound was taken at clinic. Clinic is just an hour away from my house. Scheduling was easy and got good reminders. Easy to find location. HSG was very easy and quick. I had to go back to discuss the results which I felt was unnecessary since the HSG was normal.
Describe the costs associated with your care under John Crochet at CORM.
Office visits, ultrasound and HSG was not covered by insurance.
What specific things went wrong at CORM?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at CORM.
When I went to another doctor, it took several calls to get my information to be sent over.
5
Doctor
John Crochet
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
CORM
Beaumont
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016 - 2018, Unsuccessful
10
10
Age 34 - 36
2 IUI
1 IVF
Uterine Fibroids
Unexplained
Other
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Crochet is very understanding and kind. He never treats us like a number. He has personally called me hisself a couple of times in this process. He explains things very well to us and genuinely wants great results...We see him every appt that is needed. He is a very genuine doctor and wants great results. We are very happy with him and would recommend him to our own family... could not do the retrieval due to time sensitivity but another great doctor in the clinic does.
The clinic [CORM] is very private with your care. The team gets you back for appt very quickly. Front desk staff is very sweet and helpful. The nurses though are absolutely amazing! They could not be anymore compassionate and understanding. They have gone through some infertility themselves. They always smile and make you feel like family. When we actually become pregnant and graduate I will actually be very sad to leave them but know it will be a great thing.
How was your experience with John Crochet at CORM?
My experience with Dr. Crochet is absolutely perfect even with not actually having the results we desire. But he is very informative, makes sure we understand everything, and is very compassionate. He has personally called us twice to discuss things. We see him every appt that is needed. He is a very genuine doctor and wants great results. We are very happy with him and would recommend him to our own family
What's one piece of advice would you give a prospective patient of John Crochet at CORM?
This is a very hard experience to go through and would advise to just prepare yourself as you would with any doctor. He will make sure your needs are met in a compassionate way.
During treatment, were you treated like a number or a human with John Crochet at CORM?
Dr. Crochet is very understanding and kind. He never treats us like a number. He has personally called me hisself a couple of times in this process. He explains things very well to us and genuinely wants great results
Describe the protocols John Crochet used in your cycles at CORM and their degree of success.
Dr. Crochet started things off with all necessary lab work and testing needed. Dye tube test, saline ultrasounds, AMH levels. I had already tried clomid with my Gynocologist and due to age we went straight to IUI once we started seeing him. He explained everything and gave us all our options. He was never pushy on anything. We did try injectables with IUI twice with negative results. We decided to go into IVF. We are unexplained infertility and since insurance does not cover any fertility treatments and my age (36 now) we moved straight forward. Did injectables for egg retrieval and we were able to get 13 eggs, 9 fertilized, and 4 made it to day 5. All we froze due to a thin lining. Dr. Crochet could not do the retrieval due to time sensitivity but another great doctor in the clinic does. We have transferred two embryos. First ended with a blighted ovum and had a D&C. Second transfer was negative. We are approaching our final transfer. I have had 3 hysteroscopies. First exploratory but did end up cleaning out a small fibroid, second was for a small fibroid, and last one was a little scar tissue that needed cleaning out prior to transfer. I do have a thin uterine lining and we are currently working on treatment protocol to help before we start treatment to approach our last transfer.
Describe your experience with your nurse at CORM. (Assigned nurse: Ashley Martin)
FYou are rarely in the waiting room with anyone else. The clinic is very private with your care. The team gets you back for appt very quickly. Front desk staff is very sweet and helpful. The nurses though are absolutely amazing! They could not be anymore compassionate and understanding. They have gone through some infertility themselves. They always smile and make you feel like family. When we actually become pregnant and graduate I will actually be very sad to leave them but know it will be a great thing. They know me by name and always make me feel loved. Very genuine girls who want what’s best for you. Communication with them is easy. They have a direct line for you to leave a message and they respond to calls promptly. Some our on call for any outside hours too. Absolutely Love the staff!
Describe your experience with CORM.
As a new patient you will want to get yourself organized. It’s a long journey and you will definitely need things to be all together. You will see. Just because of fertility management in general. Not because of the clinic. So advice is to get all important numbers and save them for redily use. For instance the nurse line, the finance department, etc. You can always call your nurse and she can direct you. The nurses are very helpful that way and you will have a one on one basis with your nurses. The clinic also has an app and website log in where you will have all your lab work, notes, ultrasounds, messages, etc redily available.
Describe the costs associated with your care under John Crochet at CORM.
Some labs and testing can be covered by insurance. IVF contract was 13,500 Does not include medication Which ran me about 6,000 total for retrieval and two transfers Contract price does cover your transfers for up to a year
Describe John Crochet's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CORM.
My doctor is for the most part against advising or doing multiple embryo transfer but it all depends on your treatment. He does not say he never will and has done multiple before.
10
Doctor
John Crochet
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CORM
Beaumont
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unknown Success
10
10
Age 28
IVF
Surrogacy
Ashkenazi Jewish
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Schnell] really cared about our best interest and our specific situation that has led us to IVF ... we have to use a surrogate. ... Every time I walked into her office she knew me by name and knew my medical history by heart without ever having to refer back to my file ... My doctor advised she will only do single embryo transfer. ... She does tend to talk very fast but don’t be afraid to stop her and ask for an explanation or more detail. ...
The clinic [C.O.R.M.] is so helpfup. My insurance was denying my IVF because I had to use a surrogate and Dr Schnell’s team worked so hard to battle with my insurance and do everything they could to help get my treatment covered. ... They [nurses] were so caring about my safety and making sure I was comfortable ... I had a very tough schedule with work and traveling and she [nurse] managed to work around my schedule and make my IVF process happen within the timeline we wanted.
How was your experience with Vicki Schnell at CORM?
She really cared about our best interest and our specific situation that has led us to IVF. My husband and I decline to do genetic testing on ourselves because it was optional. We decided to do genetic testing on our embryos because that is all we really cared about. We even signed our consent forms stating we are refusing genetic testing on ourselves. Dr. Schnell asked us very politely why we refused our genetic testing. She was concerned because I am of Ashkenazi Jewish heritage and we carry specific genetic diseases. She explained further that the genetic testing on the embryos was not as detailed as the genetic testing we get on ourselves. She made us realize that it was in our and our future baby’s best interest to go the extra mile to make sure everything was okay. She really cared about us and our future baby.
What's one piece of advice would you give a prospective patient of Vicki Schnell at CORM?
She does tend to talk very fast but don’t be afraid to stop her and ask for an explanation or more detail. She will not hesitate to answer any and all questions and will really break everything down for you
During treatment, were you treated like a number or a human with Vicki Schnell at CORM?
Every time I walked into her office she knew me by name and knew my medical history by heart without ever having to refer back to my file
Describe the protocols Vicki Schnell used in your cycles at CORM and their degree of success.
We are currently going through IVF with egg freezing because we have to use a surrogate. Our IVF plan is to start me on birth control for about 2 weeks and then start self administered hormone injections. I will do hormone injections for about 2 weeks. Once my eggs are mature they will be removed for fertilization and freezing
Describe your experience with your nurse at CORM. (Assigned nurse: Stefanie Plaunty)
She is amazing! She always responds with any questions that day if not within the hour. I had a very tough schedule with work and traveling and she managed to work around my schedule and make my IVF process happen within the timeline we wanted.
Describe your experience with CORM.
The clinic is so helpfup. My insurance was denying my IVF because I had to use a surrogate and Dr Schnell’s team worked so hard to battle with my insurance and do everything they could to help get my treatment covered. The office was very clear on treatment costs which was nice because we knew upfront exactly what was expected and there were no surprises on payments. Also there was one visit I had where I was getting a lot of blood drawn because I was getting multiple tests done. They were so caring about my safety and making sure I was comfortable and if I ever felt dizzy they had extra staff on standby to offer cold towels and juice. Something that seemed so small really made me feel comfortable and confident in my choice of a fertility clinic
Describe the costs associated with your care under Vicki Schnell at CORM.
Unfortunately by insurance denied by IVF treatment so all costs were out of pocket
Describe Vicki Schnell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CORM.
My doctor advised she will only do single embryo transfer. This is because there is always a small chance of having twins or triplets or more and for the safety of her patient and future child she does not want to put any of us at an unnecessary risk. Complicates can always arise during pregnancy and increasing the odds of having multiple children at once can increase those risks
10
Doctor
Vicki Schnell
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CORM
Beaumont
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
10
Age 31
Fertility Medications
PCOS
Tubal Blockage
Other
Income $100K - $199K
Sales Representative
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Crochet] was very sympathetic towards my issues...He listens and explains any questions you have. He is very sympathetic to your feelings, but he does get directly to the point. I love that about him because I like that he doesn’t “beat around the bush.”...From my understanding, he only suggests one [embryo transfer], and I love the fact that he care so much for the safety of the mother and child.
I wouldn’t change anything. From my perspective, this staff [CORM] displays complete love for their jobs and is so nice! They definitely make you feel at home and welcomed....From the front desk, to the nurses, to the doctors. This clinic is so well put together and friendly! I love it!...the journey to discover why my husband and I were having difficulties was (not easy to hear) but the tests/procedures were easy because of the staff
How was your experience with John Crochet at CORM?
He listens and explains any questions you have. He is very sympathetic to your feelings, but he does get directly to the point. I love that about him because I like that he doesn’t “beat around the bush.”
What's one piece of advice would you give a prospective patient of John Crochet at CORM?
Tell him everything and ask any questions you have. He is patient and wants to answer any questions you have.
During treatment, were you treated like a number or a human with John Crochet at CORM?
He was very sympathetic towards my issues.
Describe the protocols John Crochet used in your cycles at CORM and their degree of success.
I haven’t started my IVF journey yet, but the journey to discover why my husband and I were having difficulties was (not easy to hear) but the tests/procedures were easy because of the staff. After blood work and semen analysis came back great, we went one to an HSG test. This is where we discovered tubal blockage.
Describe your experience with the nursing staff at CORM.
From the front desk, to the nurses, to the doctors. This clinic is so well put together and friendly! I love it!
Describe your experience with CORM.
I wouldn’t change anything. From my perspective, this staff displays complete love for their jobs and is so nice! They definitely make you feel at home and welcomed. Thank you so much CRM!!!!!!!!!!!!!!!!!!!!!!!!!
Describe the costs associated with your care under John Crochet at CORM.
We have an HSA account, so we had the money saved up to pay for these procedures. For all the blood work, tests, procedures, we probably spent a total of $1500-$2000. (This is a total guess because I’m not 100% sure).
Describe John Crochet's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CORM.
From my understanding, he only suggests one, and I love the fact that he care so much for the safety of the mother and child.
10
Doctor
John Crochet
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CORM
Beaumont
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
10
Age 28
Fertility Medications
Unexplained
Other
Other
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Vicki Schnell] was very timely. I was able to speak to her within 10 to 15 mins. She was also very thorough. It was a lot of information to process and she made a point to stop here and there to make sure I didn't have any questions...We have done a few test. Blood, cultures, the ultrasound and the hsg test which found I had scarring and low AMH for my age. Our next plan of action is insemination or in vitro.
They [staff at CORM] offered their numbers in case I just needed someone to talk to which meant alot...All of her nurses were very kind but I remember one in particular. She was very compassionate. My husband had just started a new job and couldn't take off to make the appt so I went alone. I wasn't expecting bad news. She was very patient with me as I cried while trying to take in all the information.
How was your experience with Vicki Schnell at CORM?
She was very timely. I was able to speak to her within 10 to 15 mins. She was also very thorough. It was a lot of information to process and she made a point to stop here and there to make sure I didn't have any questions.
What's one piece of advice would you give a prospective patient of Vicki Schnell at CORM?
None really. I feel like she takes care of her patients and I'd just let them know that.
During treatment, were you treated like a number or a human with Vicki Schnell at CORM?
Her and her staff were very kind. They offered their numbers in case I just needed someone to talk to which meant alot.
Describe the protocols Vicki Schnell used in your cycles at CORM and their degree of success.
We have done a few test. Blood, cultures, the ultrasound and the hsg test which found I had scarring and low AMH for my age. Our next plan of action is insemination or in vitro.
Describe your experience with the nursing staff at CORM.
All of her nurses were very kind but I remember one in particular. She was very compassionate. My husband had just started a new job and couldn't take off to make the appt so I went alone. I wasn't expecting bad news. She was very patient with me as I cried while trying to take in all the information.
Describe your experience with CORM.
I can't really say any bad about this place. Everyone was really nice and seemed to enjoy their work. Billing was explained thoroughly. I signed in on their computer and was seen within 5 to 10 minutes of arriving.
Describe the costs associated with your care under Vicki Schnell at CORM.
Our first appointment was almost covered completely by our insurance. Only had to pay out of pocket 90. Then my husband unexpectedly lost his job so the next visit was 600
Describe Vicki Schnell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CORM.
We haven't talked about it. I suppose we would talk about it once my husband and I have saved the money needed for the procedure.
10
Doctor
Vicki Schnell
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CORM
Beaumont
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
10
10
Age 24 - 25
Tubal Blockage
Other
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
John Crochet was awesome. He found out why I was having troubles getting pregnant. He explained what was going on and my treatment options. He prepared me for surgery, checked up on me after the surgery was over, and kept in contact with me. I couldn’t seek the IVF treatment with his facility at the time because it was a little pricy, but I won’t go anywhere else because he truly made me feel at home and like apart my there facility family. So I will continue to save up so that Doctor Crochet can help me have a baby. I don’t trust no other doctor but him.
All my answers and concerns were tented to. Everyone in the clinic [C.O.R.M.] knew who I was and called me by name. When I was afraid to go into surgery they made me feel more relaxed. ... The clinic was very clean and smelled great. They got you in/out in a timely manner. They was very nice and treated you like family. I haven’t seen a weakness in this office at the time that I was going. They were really on point.
How was your experience with John Crochet at CORM?
John Crochet was awesome. He found out why I was having troubles getting pregnant. He explained what was going on and my treatment options. He prepared me for surgery, checked up on me after the surgery was over, and kept in contact with me. I couldn’t seek the IVF treatment with his facility at the time because it was a little pricy, but I won’t go anywhere else because he truly made me feel at home and like apart my there facility family. So I will continue to save up so that Doctor Crochet can help me have a baby. I don’t trust no other doctor but him.
What's one piece of advice would you give a prospective patient of John Crochet at CORM?
I will tell them that Doctor Crochet is very experience in what he does and he’s trustworthy. I highly recommend him to anyone.
During treatment, were you treated like a number or a human with John Crochet at CORM?
All my answers and concerns were tented to. Everyone in the clinic knew who I was and called me by name. When I was afraid to go into surgery they made me feel more relaxed.
Describe your experience with the nursing staff at CORM.
The nursing welcomed me in as soon as I stepped foot in the door. They called me by my name. They offer me snacks and drinks. They explained all payments they I paid. I loved all of them.
Describe your experience with CORM.
The clinic was very clean and smelled great. They got you in/out in a timely manner. They was very nice and treated you like family. I haven’t seen a weakness in this office at the time that I was going. They were really on point.
Describe the costs associated with your care under John Crochet at CORM.
12,000
Describe John Crochet's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CORM.
My doctor let me know that I only needed one embryo transfer at a time to keep from having multiple kids that might not all be healthy and that can jeopardize my health.
10
Doctor
John Crochet
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CORM
Beaumont
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
10
10
Age 34 - 36
Fertility Medications
Endometriosis
PCOS
Unexplained
Other
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Crochet] was warming and very compassionate from the start. He helped me with 1 surgery & told me what to expect & was our next steps will be. It doesn’t make you feel like just a number. I have enjoyed having him as my doctor. He helped me understand my fertility & what we need to do next...Hes very caring & explained what was needed to help me conceive, but our insurance doesn’t cover it & we can’t afford it right now
Strengths [CORM] is their bedside manner. Weakness is not calling back as soon as you need it. They will call you hours later, but they explain what you need to do when they do call you back. They’re very welcoming & make sure you understand every procedure & test....They’re very caring & will answer any questions you have.... I know they quoted me for 1800 for our iui. Which we’re saving up for. 1200 for just timed intercourse with meds.
How was your experience with John Crochet at CORM?
He was warming and very compassionate from the start. He helped me with 1 surgery & told me what to expect & was our next steps will be. It doesn’t make you feel like just a number. I have enjoyed having him as my doctor. He helped me understand my fertility & what we need to do next, but our insurance doesn’t cover fertility & I can’t afford the treatments right now. I’m almost 36 & want more than anything to just become a mom.
What's one piece of advice would you give a prospective patient of John Crochet at CORM?
Go in there with an open mind. You will feel like your more than a patient to him. He’s very caring & compassionate. You u won’t regret having him to over see your journey.
During treatment, were you treated like a number or a human with John Crochet at CORM?
Hes very caring & explained what was needed to help me conceive, but our insurance doesn’t cover it & we can’t afford it right now
Describe your experience with your nurse at CORM. (Assigned nurse: Stephanie )
They’re very caring & will answer any questions you have.
Describe your experience with CORM.
Strengths is their bedside manner. Weakness is not calling back as soon as you need it. They will call you hours later, but they explain what you need to do when they do call you back. They’re very welcoming & make sure you understand every procedure & test.
Describe the costs associated with your care under John Crochet at CORM.
I know they quoted me for 1800 for our iui. Which we’re saving up for. 1200 for just timed intercourse with meds.
10
Doctor
John Crochet
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
CORM
Beaumont
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
9
9
Age 23 - 24
6 Fertility Medications
Male Factor
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Crochet tells us all the facts but also makes it light and tries to be funny about something if able to. It was nice to finally know our issue. He helped us understand that there’s nothing we could have done on our own to increase our chances. ... So far all we’ve been able to try is have my husband on Clomid and a cocktail of supplements. He also has done blood testing and several ultrasounds on me.
I haven’t had any problems with the staff [at CORM-Beaumont]. We’ve only been 4/5 times so I also don’t have much to go off of. I do really like the lady that draws my blood though, she’s sweet and does a great job.... I love that they have everything they need right there in Beaumont. They have great stats and it makes me hopeful. I’ve read tons of reviews and no one has anything bad to say. Like I said before, I always recommend asking questions.
How was your experience with John Crochet at CORM?
Dr. Crochet tells us all the facts but also makes it light and tries to be funny about something if able to. It was nice to finally know our issue. He helped us understand that there’s nothing we could have done on our own to increase our chances. We are still getting treatment, but I’m happy with how things have gone so far. I’m hoping he will give us out take home baby.
What's one piece of advice would you give a prospective patient of John Crochet at CORM?
Ask a lot of questions, he will answer all of them.
During treatment, were you treated like a number or a human with John Crochet at CORM?
He was very nice and informative. He is making a plan that fits our life.
Describe the protocols John Crochet used in your cycles at CORM and their degree of success.
So far all we’ve been able to try is have my husband on Clomid and a cocktail of supplements. He also has done blood testing and several ultrasounds on me.
Describe your experience with the nursing staff at CORM.
I haven’t had any problems with the staff. We’ve only been 4/5 times so I also don’t have much to go off of. I do really like the lady that draws my blood though, she’s sweet and does a great job.
Describe your experience with CORM.
I love that they have everything they need right there in Beaumont. They have great stats and it makes me hopeful. I’ve read tons of reviews and no one has anything bad to say. Like I said before, I always recommend asking questions.
Describe the costs associated with your care under John Crochet at CORM.
We paid everything with cash as out insurance doesn’t cover anything. It is expensive but anything medical is.
Describe John Crochet's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CORM.
He likes to transfer one embryo at a time.
9
Doctor
John Crochet
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
CORM
Beaumont
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2016, Unsuccessful
7
8
Age 25
3 IUI
Unexplained
South Asian
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Unsuccessful
[Dr. Jerry Sims is] Friendly and approachable. We had very good numbers, but they only panned out after IUI #3 which resulted in a "chemical" pregnancy...I am M 49 y/o, she is F 26 y/o. No physical issues, nor count or motility issues. Unfortunately, no luck yet either....I felt like we continued doing essentially the same things with the same results....Femara....Letrozole....Ovidrel......injections and IUI 3 times.....One cycle without IUI...unsuccessful....
The clinic [CORM Beaumont] was very accommodating.....They seemed very responsive.....One nurse seemed a little indifferent at times, but that's the worst thing I can say...Femara....Letrozole....Ovidrel......injections and IUI 3 times.....One cycle without IUI...unsuccessful....400 out of pocket for IUI
How was your experience with Jerry Sims at CORM?
Friendly and approachable. We had very good numbers, but they only panned out after IUI #3 which resulted in a "chemical" pregnancy...I am M 49 y/o, she is F 26 y/o. No physical issues, nor count or motility issues. Unfortunately, no luck yet either....I felt like we continued doing essentially the same things with the same results....
What's one piece of advice would you give a prospective patient of Jerry Sims at CORM?
He is a very nice physician. I'm sure he does well for many of his patients
During treatment, were you treated like a number or a human with Jerry Sims at CORM?
Very nice gentleman.....No complaints about his demeanor....
Describe the protocols Jerry Sims used in your cycles at CORM and their degree of success.
Femara....Letrozole....Ovidrel......injections and IUI 3 times.....One cycle without IUI...unsuccessful....
Describe your experience with CORM.
The clinic was very accommodating.....They seemed very responsive.....One nurse seemed a little indifferent at times, but that's the worst thing I can say...
Describe the costs associated with your care under Jerry Sims at CORM.
400 out of pocket for IUI ...Meds covered
Describe Jerry Sims's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CORM.
N/A
7
Doctor
Jerry Sims
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
CORM
Beaumont
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
7
5
Age 35
1 IUI
PCOS
European
Income $50K - $99K
1st of 2 Docs
Neutral
Doesn't Recommend
Unsuccessful
I wish we could have seen Dr Crochet more during a appointments...or at least while have the major stuff...but while in his office Dr Crochet was never in a rush and he was always to the point of what was wrong and how to find a possible resolution...and how to get threw it...My lining was only a 6 so he gave me some estrogen to start taking. That night I took my trigger shot at midnight and two days later I went for my iui. Every thing looked perfect. All my levels stayed perfectly. But then I got my blood test and it was negative Nursing Staff
[CORM - Beaumont] is very welcoming...and it is set up well where the couches are nice and they have water and coffee ready for you. When you walk to the back it seemed a little confusing because no one really told me where to go or what to do. That was one of the things that really bothered me...The lady at the front desk was very mean and unorganized but the nursing staff was very nice and always there for me when I had a million questions...I wish we could have seen Dr Crochet more during a appointments or at least while have the major stuff but while in his office Dr Crochet was never in a rush and he was always to the point of what was wrong and how to find a possible resolution and how to get threw it and although it was hard to hear I liked that.
How was your experience with John Crochet at CORM?
I wish we could have seen Dr Crochet more during a appointments or at least while have the major stuff but while in his office Dr Crochet was never in a rush and he was always to the point of what was wrong and how to find a possible resolution and how to get threw it and although it was hard to hear I liked that.
What's one piece of advice would you give a prospective patient of John Crochet at CORM?
Be prepared for anything he might tell you but know that there always something to try
During treatment, were you treated like a number or a human with John Crochet at CORM?
He was very nice to me and my husband. He got right to the point of the problem and how to fix it.
Describe the protocols John Crochet used in your cycles at CORM and their degree of success.
We went in on cd 3 to get a ultrasound then I started taking 5mg of letrozole days 3-7 then we took another shot I can’t remember the name of it or the day but after that we did another ultrasound to see how my eggs were growing I had 3 eggs on my right side 2 eggs were nice sizes 19 and 20 left side had 3 smaller eggs. My lining was only a 6 so he gave me some estrogen to start taking. That night I took my trigger shot at midnight and two days later I went for my iui. Every thing looked perfect. All my levels stayed perfectly. But then I got my blood test and it was negative
Describe your experience with the nursing staff at CORM.
The lady at the front desk was very mean and unorganized but the nursing staff was very nice and always there for me when I had a million questions
Describe your experience with CORM.
when you walk threw the door and are very nervous it is very welcoming look and it is set up well where the couches are nice and they have water and coffee ready for you. When you walk to the back it seemed a little confusing because no one really told me where to go or what to do. That was one of the things that really bothered me.
Describe the costs associated with your care under John Crochet at CORM.
It was crazy expensive that’s why we have any been able to do it once.300 for the consultation 1250 for just the procedure and 400 for the iui and that’s not including the medicine
7
Doctor
John Crochet
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
CORM
Beaumont
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2013 - 2017, Successful
10
10
Age 27 - 31
1 IUI
2 IVF
Unexplained
Other
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Schnell is a very caring concerned doctor she is very to the point but makes you feel like a friend. She explains things where you can understand takes time to listen to questions and answer any kind of questions you may have...She is extremely trusting...she is considerate she lets you know everything that you need to know explains things where you can understand them if you have questions she will go over everything with you she is compassionate
Both the Beaumont and the Webster office [of CORM] are remarkable. Each and every person there is very compassionate and loving. I didn't deal with the Webster office except for the actual egg retrieval and transfer I was able to do everything else at the Beaumont office so I'm not as familiar with the Webster nurses. The Beaumont office is a place that I would recommend to anyone the nurses as well as the doctors are so loving caring compassionate they make you feel like family and when you walk in the door they know you by name and they greet you with big smiles and hugs.
How was your experience with Vicki Schnell at CORM?
Dr. Schnell is a amazing Doctor. She is extremely trusting, she is more like a friend she is considerate she lets you know everything that you need to know explains things where you can understand them if you have questions she will go over everything with you she is compassionate
What's one piece of advice would you give a prospective patient of Vicki Schnell at CORM?
Don't be afraid to ask her questions and stop her if you have questions.
During treatment, were you treated like a number or a human with Vicki Schnell at CORM?
Dr. Schnell is a very caring concerned doctor she is very to the point but makes you feel like a friend. She explains things where you can understand takes time to listen to questions and answer any kind of questions you may have
Describe your experience with your nurse at CORM. (Assigned nurse: jeannie zimmerman talbot)
All of the nurses were absolutely wonderful. Very compassionate loving caring took time to explain things go over questions with you
Describe your experience with CORM.
Both the Beaumont and the Webster office are remarkable. Each and every person there is very compassionate and loving. I didn't deal with the Webster office except for the actual egg retrieval and transfer I was able to do everything else at the Beaumont office so I'm not as familiar with the Webster nurses. The Beaumont office is a place that I would recommend to anyone the nurses as well as the doctors are so loving caring compassionate they make you feel like family and when you walk in the door they know you by name and they greet you with big smiles and hugs. When we lost our first child at 20 weeks and went back every one of them were so caring and loving definitely a place that I would recommend and I would love to be able to expand our family using their office again
Describe the costs associated with your care under Vicki Schnell at CORM.
My 1st IVF round was around $15,000 total with medicine
10
Doctor
Vicki Schnell
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CORM
Beaumont
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unsuccessful
10
N/A
Age 38 - 39
5 IUI
3 IVF
Donor Eggs
Unexplained
Other
Prefer not to answer
Income $100K - $199K
3rd of 3 Docs
Strongly Recommends
Unsuccessful
Office staff and Dr Schnell are awesome. When I got the negative pregnancy test the nurse was very kind and sincere . Lab, nurses, front desk and the ultrasound tech are very professional. They try to help us in any way possible.... I had a biopsy done, labs or not enough of tissue was not taken. I am having another biopsy done free of charge. I also had 6 eggs from a donor egg and only 2 grew. I was good and my other egg isn't the best(per Dr Schnell) so she put my case up for review and I was able to get two more eggs free of charge. But still have to put with sperm to see if they will grow. She is so understanding, sincere and One appointment I saw her get emotional when we was talking in the office.
I had a biopsy done [at CORM-Beaumont], labs or not enough of tissue was not taken. I am having another biopsy done free of charge. I also had 6 eggs from a donor egg and only 2 grew. I was good and my other egg isn't the best(per Dr Schnell) so she put my case up for review and I was able to get two more eggs free of charge. But still have to put with sperm to see if they will grow. She is so understanding, sincere and One appointment I saw her get emotional when we was talking in the office.
How was your experience with Vicki Schnell at CORM?
I had a biopsy done, labs or not enough of tissue was not taken. I am having another biopsy done free of charge. I also had 6 eggs from a donor egg and only 2 grew. I was good and my other egg isn't the best(per Dr Schnell) so she put my case up for review and I was able to get two more eggs free of charge. But still have to put with sperm to see if they will grow. She is so understanding, sincere and One appointment I saw her get emotional when we was talking in the office.
What's one piece of advice would you give a prospective patient of Vicki Schnell at CORM?
Dr Schnell is a down to earth doctor. She will try her best to help. She explains everything is a good way and is up for any questions. She is by far one of the best doctors I have been to.
During treatment, were you treated like a number or a human with Vicki Schnell at CORM?
Office staff and Dr Schnell are awesome. When I got the negative pregnancy test the nurse was very kind and sincere . Lab, nurses, front desk and the ultrasound tech are very professional. They try to help us in any way possible.
10
Doctor
Vicki Schnell
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, 5 Eggs Frozen
0
0
Age 37 - 38
1 Egg Freezing
South Asian
Income $100K - $199K
Professor
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
once I started stimulation, I never heard from the doctor [Dr. Vicki Schnell] and never got information about the results of ultrasounds and blood testing--info about sizes were posted on the portal, but I had no understanding of the numbers and they were never explained...she didn't seem to be paying a whole lot of attention to my case, there was never any such information shared with me, or any discussions about what I'd like to do...She was very personable, but rushed through explanations. Being extra friendly and enthusiastic turned to disappearance once I had my baseline.
You might deal with completely different people each time [at CORM]. It doesn't seem they communicate well amongst themselves, and they definitely don't communicate with you. The doctor is hardly present in the most stressful parts (i.e., the whole cycle)...My baseline was done by a trainee without me knowing, then a trainer entering halfway through, not introducing themself, and both talking about technique while taking a really long time as if I wasn't even there, or they weren't using my vagina and ovaries. There was no result communicated, verbally or electronically. Later, once I started stimulation, I never heard from the doctor and never got information about the results of ultrasounds and blood testing--info about sizes were posted on the portal, but I had no understanding of the numbers and they were never explained.
How was your experience with Vicki Schnell at CORM?
She was very personable, but rushed through explanations. Being extra friendly and enthusiastic turned to disappearance once I had my baseline. When I raised concerns with her she had quick irrelevant excuses, like "well that nurse is having a hard time at home, she's going to school and has all these kids," or saying that "well most women are already informed about how to read portal results because they do a lot of research and have support there, but i guess with egg freezing it's not the same." When I mentioned the awful experienced of having a trainee do my baseline ultrasound with no notification and taking forever, she blamed the techs being young and immature, and said she was glad to know this, but when I went in for the next ultrasound the same trainee walked in! I never saw her after initial consultations, and even while she claimed there is always a nurse around to talk to after ultrasounds, there was never anyone. I have no idea why she chose the protocols she did, why she made the one adjustment she made, and what went into any decision, such as timing the trigger shot. She only had me go in twice for monitoring. During the consultation she raved about my AMH and how many follicles I had for my age, and that I wouldn't have to worry about more than one cycle of freezing--so why would it not occur to her to say something when only 6 eggs were responding? I really don't even know if she actually paid any attention, and when I saw her after the retrieval, she was totally oblivious and had to look up my results.
What's one piece of advice would you give a prospective patient of Vicki Schnell at CORM?
Don't go. If you feel anything is a warning signal about her professionalism or preparation, believe your gut. She's nice and personable, but that means nothing in terms of actual outcomes. The moment she brushes off a comment or concern, or rushes through an explanation, you should believe what you heard and leave.
During treatment, were you treated like a number or a human with Vicki Schnell at CORM?
At first I felt like a human, but that stopped once I was into the cycle and about to start stimulation. My baseline was done by a trainee without me knowing, then a trainer entering halfway through, not introducing themself, and both talking about technique while taking a really long time as if I wasn't even there, or they weren't using my vagina and ovaries. There was no result communicated, verbally or electronically. Later, once I started stimulation, I never heard from the doctor and never got information about the results of ultrasounds and blood testing--info about sizes were posted on the portal, but I had no understanding of the numbers and they were never explained. There was no nurse or doctor available during my ultrasounds, and only a follow up call from the nurse with instructions, but no info on what was happening with my eggs or what it meant. I asked multiple times by leaving a message with nurse triage (the only way to reach them) about the results, and only once on pressing the issue did the nurse give me a set of numbers (size) that explained nothing. I only went in for monitoring twice. When I called with questions about meds or anything, I'd sometimes get an impatient nurse who said things like "you should know how to mix medications by now"…even though I had been told I'd receive another training before the trigger shot. Another doctor performed the retrieval (expected) and literally stopped in the door for 3 seconds, said hi and asked no questions and offered no info, and I never saw him again. They booked me a follow up with the doc who did the procedure but who wasn't my doctor. When I told them he wasn't my doctor, they booked a followup with my doctor a full 3 weeks later. Because I was experiencing a lot of dizziness a week later, they had me come in early and I told the doctor all my concerns, but then I was referred to a customer care person and never again had any interaction with any doctors. They kept making me repeat all the things that were problematic (agreeing that all of it was problematic), collecting information for "quality control" but in the end did nothing to actually benefit me. Oh, and of course the lack of info about my ultrasound results were suspicious because I expected a much higher number of eggs, so when they saw that wasn't panning out, you'd think they'd tell me something. But since I never saw my Doctor once I'd started stimulation, and she didn't seem to be paying a whole lot of attention to my case, there was never any such information shared with me, or any discussions about what I'd like to do.
Describe the protocols Vicki Schnell used in your cycles at CORM and their degree of success.
There were no rationales offered to me, and no info once I started stimulation. After first ultrasound (I started with 300 units Gonal F), I was to increase gonal f to 450 units daily. Didn't do another ultrasound until the 4th day after that, when I was told to trigger the next day. Met no actual nurses or doctors that whole time. There was no rationale given.
Describe your experience with the nursing staff at CORM.
There was one who was incredibly thorough and kind but I never met her and only communicated with her by Skype and email for information. The ones I dealt with once the cycle started were random and non-communicative, and one was even callous when answering my request for instructions.
Describe your experience with CORM.
You might deal with completely different people each time. It doesn't seem they communicate well amongst themselves, and they definitely don't communicate with you. The doctor is hardly present in the most stressful parts (i.e., the whole cycle). They would claim that "they always" do this or that, but don't. For example, I was given a quick review of how to do the trigger shot with the rest of my medicine training, but told they always go over that before I'd have to do it--never went over it, and I was shamed for calling nurse triage for information. I felt like I was bothering them.
Describe the costs associated with your care under Vicki Schnell at CORM.
$7500 for the egg freezing procedure. $40 for first appt (copay). Some copays on initial testing. Medication was purchased elsewhere.
What specific things went wrong at CORM?
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at CORM.
I already explained in my other answers. 1) none of my ultrasounds were explained, i wasn't informed that results during stims were disappointing, and i was given barely any information, choices, or autonomy during the process 2) some nurses were rude, shaming or made mistakes (I was was given conflicting instructions on meds to take) 3) techs were unprofessional and did not respect my rights to know who they were and what they were doing, treating my body like an training grounds. 4) doctor brushed off any errors, never really seemed to be paying attention to my case, and getting 5 frozen eggs out of 18 follicles, with no anticipated reasons for expecting such results, seems quite relevant to that lack of professionalism. 5) they admitted that all the things i found concerning were problems, when i told them, but they then used my time to take notes on their own process, but offered me nothing in return.
0
Doctor
Vicki Schnell
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
CORM
Houston
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
10
10
Age 31
1 Fertility Medications
PCOS
Other
European
Income $200K - $499K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Kathiresan took her time with me at every visit and didn't make me feel rushed. She listened to my concerns, patiently answered my questions, and tailored treatment to my concerns/needs...She was direct and up-front with me about treatment plans, success rates that I could expect, side effects of medications, and risks of treatment. She was able to provide sound clinical reasoning for all of her medical decision-making. She struck me as professional with excellent clinical skills. I would refer anyone I know to her without hesitation.
staff [at CORM] was highly professional and welcoming. No complaints here...A medicated cycle with monitoring without IUI was $1275. IUI was an extra $400. Sperm freezing was offered to us at $800... The offices have a home-y feel and a child-free waiting room...There is a nursing triage line for non-urgent questions during normal business hours and an option to page the physician on weekends for emergencies.
How was your experience with Anupama Kathiresan at CORM?
Dr. Kathiresan impressed me greatly with her bedside manner, expertise and communication. I felt I could ask her anything, and no question was too trivial for her. She was direct and up-front with me about treatment plans, success rates that I could expect, side effects of medications, and risks of treatment. She was able to provide sound clinical reasoning for all of her medical decision-making. She struck me as professional with excellent clinical skills. I would refer anyone I know to her without hesitation.
What's one piece of advice would you give a prospective patient of Anupama Kathiresan at CORM?
Dr. Kathiresan is unlikely to give you an unrealistically rosy outlook on your chance of success with different forms of treatment. Not that I found her to be too negative, but I think she might have slightly undersold our chances of treatment success. I prefer my expectations to be set too low rather than too high, but don't expect excessive optimism. She is a fantastic physician with an excellent bedside manner though, and you'll be pleased with your choice.
During treatment, were you treated like a number or a human with Anupama Kathiresan at CORM?
Dr. Kathiresan took her time with me at every visit and didn't make me feel rushed. She listened to my concerns, patiently answered my questions, and tailored treatment to my concerns/needs.
Describe the protocols Anupama Kathiresan used in your cycles at CORM and their degree of success.
I got pregnant after 1 cycle of Femara 5 mg daily on CD3-7, then Ovidrel to trigger and timed intercourse. Pregnancy is currently ongoing and healthy, now at 10 weeks. Femara was used to induce ovulation for my PCOS, Ovidrel was my trigger shot and no MFI so timed intercourse was sufficient.
Describe your experience with your nurse at CORM. (Assigned nurse: Ashley Jackson)
Ashley was the primary nurse I interacted with at CORM. She was excellent at providing prompt information, calling in my prescriptions, and responding to my questions. They have a nurse triage line for questions and I found that Ashley always responded to my non-urgent questions within a few hours. She was courteous, professional, and knowledgeable but willing to ask the doctor if I asked her something she didn't know. Similarly the rest of the staff was highly professional and welcoming. No complaints here.
Describe your experience with CORM.
The clinic has multiple locations and flexible hours, which was really convenient for monitoring appointments! My spouse did his lab testing at a Saturday appt (available upon request), which was perfect for his busy weekday schedule. The offices have a home-y feel and a child-free waiting room, which I appreciated. There is a nursing triage line for non-urgent questions during normal business hours and an option to page the physician on weekends for emergencies.
Describe the costs associated with your care under Anupama Kathiresan at CORM.
Infertility diagnosis was covered under my insurance, but treatment was not. A medicated cycle with monitoring without IUI was $1275. IUI was an extra $400. Sperm freezing was offered to us at $800.
10
Doctor
Anupama Kathiresan
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CORM
Houston
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
10
10
Age 42
3 IUI
1 IVF
Unexplained
Latinx
Income $200K - $499K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
she [Dr Perfetto] never made me feel like any of my questions were dumb and she never ever rushed me during our consultations...she really pushed PGS testing for me due to my age 41. She will only transfer one embryo at a time however if you don’t get genetic testing she said we could discuss transferring 2 at a time but she doesn’t like doing that...She is patient and she takes as much time as needed during your consultations to answer all your questions....
They are a very busy clinic but never too busy to take your call answer your question and even fit you into the schedule...very pleased with the nursing staff and their promptness with returning phone calls the same day...I was actually OK with the nurses doing the inseminations because I know that they do them quite frequently probably more than the doctor...An egg retrieval is about $10,000 and transfers start at $4500...
How was your experience with Candice O'Hern Perfetto at CORM?
I came to Dr Perfetto after I had recently had a consultation at another clinic that had given us bad news. The other clinic had reviewed my husband sperm analysis and told us we would not be successful and we would have to do IVF. Dr Perfetto noted that clinic is notorious for telling patients this let’s re-test and go from there and that’s exactly what we did. After my husband’s analysis came back B+ she was willing to try at least three IUI even though I was 41 years old at the time. With each are you why she changed the medication protocol she however does not perform her own ultrasounds she does review them after each visit and they call you back within a couple of hours of having them done. She did not perform My IUIs however I did request her at one point and was told she was booked doing consultations. I understood this and I was actually OK with the nurses doing the inseminations because I know that they do them quite frequently probably more than the doctor. I was especially happy with my last insemination she change the protocol and she also started me on injectables prior to my third and insemination. Unfortunately all three inseminations failed. I quickly started IVF and had one egg retrieval however she was not on call for my retrieval but another one of her partners did the retrieval. She did make me aware that this could be a possibility but she was the one who performed other diagnostic procedures on me in the office like the Saline ultrasound and my test transfer she also performed my hysteroscopy recently and she will perform my transfer which is soon. During my second insemination I had some pretty bad pain and bloating and was very nervous I called the on-call number and her nurse called me back immediately with her suggestions. I’ve actually even personal messaged her and got no response for some questions that could not be left on the nurse triage line which she answered gladly and never gave me grief about it . She also has listened to my suggestions for possible test and treatments and has given me honest answers along with her recommendations and her experience in the past with women in my age group with my history. All in all I’m very happy with Dr Perfetto .
What's one piece of advice would you give a prospective patient of Candice O'Hern Perfetto at CORM?
Dr Perfetto will ask you more than once if you have any questions which I really like because sometimes I was afraid to ask certain questions but because she continue to probe me I finally said yes I do have questions and she expects you to have them and she will answer them honestly and help you understand! And she never made me feel like any of my questions were dumb and she never ever rushed me during our consultations.
During treatment, were you treated like a number or a human with Candice O'Hern Perfetto at CORM?
Dr. Candice Perfetto has a wonderful bedside manner. She is patient and she takes as much time as needed during your consultations to answer all your questions and I had a lot even being a nurse. She didn’t make me feel like I should know things being in the medical field she treated me just like a normal patient. She is down to Earth and she shows a lot of compassion and empathize with her patients and their struggles and she truly cares.
Describe the protocols Candice O'Hern Perfetto used in your cycles at CORM and their degree of success.
During my 3 IUIs she used a combination of femara, tamoxifen, Gonal F, and Ovidrel. During my IUI She performed Lab draws and monitoring ultrasounds. Not successful moved on to IVF used a Eprime Antagonist Addback. She said she was surprised with how many eggs were retrieved because I was a slow responder to the stimulation cycle which I stimulated for 12 days with my trigger on day 13 and retrieval 2 days after. I had 16 eggs retrieved with only 3 mature which is lower than the average which is because of my slow response to the meds. I was on Gonal f 300 units daily Menopur 150 mg daily and cetrotide 0.25 mg x 6 doses with a Novarel trigger. No birth control was used in any cycles leading up to my retrieval however I am currently on birth control now to help get me to my embryo transfer quicker. I have 3 embryos (1 of which is PGS normal embryo) she really pushed PGS testing for me due to my age 41. She will only transfer one embryo at a time however if you don’t get genetic testing she said we could discuss transferring 2 at a time but she doesn’t like doing that. I am awaiting my transfer now.
Describe your experience with your nurse at CORM. (Assigned nurse: Taylor; Julie; Katy)
Taylor was great she has a lot of experience and she answers all your questions and even gives you some of her personal advice of things she seen in her time as a nurse. She’s very quick and direct to the point but she’s compassionate. I also ran out of medicine at one point and she gave me a loaner. Julie is very sweet she remembers personal details about you at one point she did make a mistake no harm was done and she apologized completely and could understand why it made me anxious and ask more questions she and Taylor took the time to answer all my questions knowing I’m a nurse they still treated me with respect and never made me feel like I should know the answers to the questions I’m asking this is not my specialty and they realize that. Katie also is very good at the time I was doing my inseminations and monitoring ultrasounds she was learning to do the ultrasounds she was meticulous she took her time she’s thorough and she answered my questions that I had during my monitoring appointments. I was very pleased with the nursing staff and their promptness with returning phone calls the same day which I hear is not the case with other clinics. I’ve even had to call multiple times in one day and they were turn each and everyone of my phone calls email me or text me.
Describe your experience with CORM.
The front desk and office staff and billing department are very prompt they are compassionate they talk to you in a caring manner and want to help you I genuinely feel that when I go there. The staff really helped me optimize my insurance coverage to the best of their ability before having to start paying out of pocket they suggested things to me which I hadn’t thought of and they have many locations which is good however the main facility is in Clearlake. They are a very busy clinic but never too busy to take your call answer your question and even fit you into the schedule. When I was at one of my appointments awaiting a lady came in and signed in and the front desk lady told her ma’am you don’t have an appointment today but she was there already so Dr Perfetto did fit her in that day which I thought was very nice and a lot of other places or doctors would not have done that!
Describe the costs associated with your care under Candice O'Hern Perfetto at CORM.
An egg retrieval is about $10,000 and transfers start at $4500 then they go down to $2000 and after that they are free until pregnant within one year. They do accept ARC fertility packages which is a third-party company that finances cycles for patients and then pays them directly to CORM. We purchased a two cycle package which reimburses you some of your money back if you’re able to get pregnant on the first cycle. They use an outside genetics company to do the PGS testing however at this time I am unsure as to whether I would consider doing PGS testing in the future or on my future cycles as I am not sure to the validity of it anymore there’s lots of?‘s concerning it I believe.
Describe Candice O'Hern Perfetto's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CORM.
Dr Perfetto notes she only likes to transfer one embryo at a time however in cases where you don’t have genetic testing she is open to a discussion about transferring more than one but she does not prefer to do that.
10
Doctor
Candice O'Hern Perfetto
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CORM
Houston
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
9
9
Age 31
2 IUI
Tubal Blockage
Unexplained
Other
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Perfetto did a wonderful job informing me about the tests and processes but sometimes I would leave and go home then think of something else. ... After about 3 vists and initial testing, we figured out I was suffering from a miscarriage due to an ectopic pregnancy. Dr. Perfetto made me feel like I was a priority. She called me on the phone personally to explain what was happening and guided me through it.
I will admit, in the beginning, it was very difficult to get a hold of someone to confirm a new patient appointment for me. However, after I did my initial consultation, the communication was much better. ... The entire nursing staff at CORM has been nothing but helpful to me. From answering all the questions, to returning my frantic phone calls, and even helping me with my payment/bill options. Any time I needed them, I would call the triage line and leave a message and they would always get back to me that day no matter how busy they were. Everyone I have worked with has wonderful bedside manner and made me feel nothing but welcomed. I cannot comment on any of their weaknesses because I have yet to observe any.
How was your experience with Candice O'Hern Perfetto at CORM?
When I first went to visit Candice Perfetto for a consultation, I was nervous. After about 3 vists and initial testing, we figured out I was suffering from a miscarriage due to an ectopic pregnancy. Dr. Perfetto made me feel like I was a priority. She called me on the phone personally to explain what was happening and guided me through it. She even gave me her cell phone number and told me I could call her if I had any questions or concerns. She checked on me consistently and made me feel a little less horrible about the situation at hand. She has wonderful bedside manner and is very caring and compassionate. She even has an instagram dedicated to inform her followers about infertility and all the things that accompany it.
What's one piece of advice would you give a prospective patient of Candice O'Hern Perfetto at CORM?
Ask a ton of questions. There is no such thing as a silly question. Dr. Perfetto did a wonderful job informing me about the tests and processes but sometimes I would leave and go home then think of something else. Don't hesistate to call the office and leave a message to speak to the nurses. They will 100% call you back and help you with anything you need.
During treatment, were you treated like a number or a human with Candice O'Hern Perfetto at CORM?
When I first went to Dr. Perfetto (after my initial consultation) I was going through a miscarriage/ectopic pregnancy. Dr. Perfetto called me personally to check on me, tell me information, and remained consistently worried about me through the entire process. I know she had tons of patients, but she truly made me feel like I was a priority.
Describe your experience with the nursing staff at CORM.
The entire nursing staff at CORM has been nothing but helpful to me. From answering all the questions, to returning my frantic phone calls, and even helping me with my payment/bill options. Any time I needed them, I would call the triage line and leave a message and they would always get back to me that day no matter how busy they were. Everyone I have worked with has wonderful bedside manner and made me feel nothing but welcomed. I cannot comment on any of their weaknesses because I have yet to observe any.
Describe your experience with CORM.
I will admit, in the beginning, it was very difficult to get a hold of someone to confirm a new patient appointment for me. However, after I did my initial consultation, the communication was much better. The clinic is so inviting and cozy. You don't feel so much as though you are at a hospital. The waiting room kind of reminds me of my own living room with a big comfy couch and television always on. They even have snacks at the counter for you when you leave! The bathroom and facilities have always been top-notch clean and no complaints from me.
Describe the costs associated with your care under Candice O'Hern Perfetto at CORM.
Unfortunately, being a teacher, nothing is covered under my insurance. Not medicine, not testing, not clinic visits and definitely not consultations. It definitely is a costly thing to go through. Our office visits range from from 175-300. Our medications cost around 1,200. Our IUI's range from 2,000 to 3,000 depending on the management cycle suggested.
Describe Candice O'Hern Perfetto's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CORM.
N/A
9
Doctor
Candice O'Hern Perfetto
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
CORM
Houston
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
10
10
Age 40
2 IVF
Male Factor
Poor Egg Quality
Prefer not to answer
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
we are using a HCG trigger shot to assist in the quality of my eggs as well as a Lupron antagonist protocol [with Dr. Candice O'Hern Perfetto] because there may be some underlying endometriosis/inflammation that we aren't aware of...makes you feel like you are part of a family and your care is important to her to the extent she will do everything she can based on the knowledge she has to help you achieve your potential. She even remembered or Skype conversation from a month previous when we met her in the office. I can't say I've had to many Dr.s do that especially in the fertility community.
Overall this clinic [CORM] has way more strengths than weaknesses and I would recommend it to anyone looking for compassionate and knowledgable fertility information and treatment...It seems as though there is a separate on call nurse or nurse that returns messages left vs. the Dr.s primary nurse. I believe there is going to be some turnover with the primary nurse so I can't say yet how this will affect my interactions with the clinic...
How was your experience with Candice O'Hern Perfetto at CORM?
As a woman it is important to feel as though you are being treated the way a Dr. would treat their best friend or family member. Did you do your research? Did you explore all options and tests? Did you look at things that are new and maybe controversial at this time? I asked Dr. Perfetto if I was her best friend, sister, or daughter what would she recommend me do. Without hesitation I was given an answer and an explanation as to why. It's important that your Dr. doesn't always feel like they have every answer. It keeps them seeking new information and treatments in the area of their expertise. I explained my situation with my previous RE and how after failed IVF I was given the same protocol with no changes and no explanations. Dr. Perfetto immediately told me of research that had suggested that the protocol I had been on may not have been the best choice and explained why.
What's one piece of advice would you give a prospective patient of Candice O'Hern Perfetto at CORM?
Be open, honest, and thorough in your history. That would be my recommendation for anyone doing IVF. Somethings you may not want to discuss or feel embarrassed about but with infertility you quickly lose your modesty and if the Dr. can have a full picture from the beginning they will be more equipped to help you achieve your goals/dreams.
During treatment, were you treated like a number or a human with Candice O'Hern Perfetto at CORM?
Dr. Perfetto from the moment we first spoke with her made us feel like we were important and more than a number. It is important to us to be treated for our infertility and not just be treated for IVF. What I mean by that is whatever we can do to improve our fertility or find out why we are struggling it important to start there and not just do rounds of IVF with no answers and the same protocols. Dr. Perfetto makes you feel like you are part of a family and your care is important to her to the extent she will do everything she can based on the knowledge she has to help you achieve your potential. She even remembered or Skype conversation from a month previous when we met her in the office. I can't say I've had to many Dr.s do that especially in the fertility community.
Describe the protocols Candice O'Hern Perfetto used in your cycles at CORM and their degree of success.
I am starting my first treatment with Dr. Perfetto so I can't say quite yet how the outcome will be, however, I can say that we are using a HCG trigger shot to assist in the quality of my eggs as well as a Lupron antagonist protocol because there may be some underlying endometriosis/inflammation that we aren't aware of.
Describe your experience with the nursing staff at CORM.
It seems as though there is a separate on call nurse or nurse that returns messages left vs. the Dr.s primary nurse. I believe there is going to be some turnover with the primary nurse so I can't say yet how this will affect my interactions with the clinic.
Describe your experience with CORM.
The strengths of this clinic are that the Dr. always preforms their own transfers, The billing is as simplified as you can get it so there are no hidden fees or potential for cancelled cycles due to unknown balances due, they are very open to questions and suggestions about your cycle and why or why not something might work for you. The weaknesses are nursing turnover. I don't think this happens a lot at this clinic but when it does happen there is always a transition period that is a little chaotic. Also, though very nice and helpful, being out of state I had to fax and upload all of my previous medical information for both my spouse and I. When I showed up for my in office appointment the intake girl had not forwarded any of my files or information to Dr. Perfetto. This is especially frustrating because she wasn't able to look at any of my previous cycle information prior to my visit. Which I specifically said if there was anything additional she needed to please let me know so I could make sure I provided it. I will say though that during the time we spoke with billing and her personal nurse she requested that information and reviewed it and came back with details on what protocol she recommended, why we were going to do things a little differently, etc. Rather than looking at it after we left (since I won't start my cycle for a another month or so) she immediately was on a plan for us. Overall this clinic has way more strengths than weaknesses and I would recommend it to anyone looking for compassionate and knowledgable fertility information and treatment.
Describe the costs associated with your care under Candice O'Hern Perfetto at CORM.
The billing is simplified into charges for retrieval, transfer, PGS/PGD, etc. So it is not small amounts for individual procedures such as ultrasound, lab, nursing hours, etc. It makes it simple to pay for and there are no hidden fees that could potentially cancel a cycle for mishaps in the billing department. Some of the fees are high such as sperm cryopreservation and storage compared to other clinics I've seen or heard of but overall I think it's comparable.
Describe Candice O'Hern Perfetto's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CORM.
I have no comments on eSET as I always do what my Dr. recommends. I did have a previous Dr. suggest transferring 3 embryos but if they all took we would have to make a selective deduction choice and so we declined to have three transferred. I understand both rationales for single vs multiple so unless there would be selective reduction I typically am fine with my Dr.s recommendation.
10
Doctor
Candice O'Hern Perfetto
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CORM
Houston
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
10
10
Age 37 - 38
3 IUI
Unexplained
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr K [Kathiresan] was incredible! Infertility is such a miserable thing, but her compassion and patience made it a pleasant experience. I always looked forward to seeing her, as I always left feeling reassured and hopeful. She was always willing to answer questions, no matter how neurotic I got. She, more than any doctor I’ve known, looked so genuinely excited for us when we finally got our positive. I wouldn’t wish infertility on anyone, but if you have it- Dr K is the best choice you can make.
I liked it [CORM]. Scheduling was easy, everyone was nice. Lots of locations to choose from. We had to go down to Clear Lake for testing/procedures on the weekend, but it was worth the trip. The Memorial location was my favorite - I rarely had to wait for than a few minutes to be seen.... Ashley was incredible. She was so helpful and was such a sweetheart when she called to give me news, good or bad. She was attentive and was on top of everything throughout each cycle.
How was your experience with Anupama Kathiresan at CORM?
Dr K was incredible! Infertility is such a miserable thing, but her compassion and patience made it a pleasant experience. I always looked forward to seeing her, as I always left feeling reassured and hopeful. She was always willing to answer questions, no matter how neurotic I got. She, more than any doctor I’ve known, looked so genuinely excited for us when we finally got our positive. I wouldn’t wish infertility on anyone, but if you have it- Dr K is the best choice you can make.
What's one piece of advice would you give a prospective patient of Anupama Kathiresan at CORM?
Don’t be afraid to ask questions. She’s super patient with them. She’ll give you realistic expectations and help keep you from getting catastrophizing or getting your hopes up.
During treatment, were you treated like a number or a human with Anupama Kathiresan at CORM?
Dr K was incredible! Infertility is such a miserable thing, but her compassion and patience made it a pleasant experience. I always looked forward to seeing her, as I always left feeling reassured and hopeful. She was always willing to answer questions, no matter how neurotic I got. She, more than any doctor I’ve known, looked so genuinely excited for us when we finally got our positive. I wouldn’t wish infertility on anyone, but if you have it- Dr K is the best choice you can make.
Describe the protocols Anupama Kathiresan used in your cycles at CORM and their degree of success.
We used Letrazole, Gonal F, and Ovridel. Doses were adjusted based on how my body performed.
Describe your experience with your nurse at CORM. (Assigned nurse: Ashley)
Ashley was incredible. She was so helpful and was such a sweetheart when she called to give me news, good or bad. She was attentive and was on top of everything throughout each cycle.
Describe your experience with CORM.
I liked it. Scheduling was easy, everyone was nice. Lots of locations to choose from. We had to go down to Clear Lake for testing/procedures on the weekend, but it was worth the trip. The Memorial location was my favorite - I rarely had to wait for than a few minutes to be seen.
Describe the costs associated with your care under Anupama Kathiresan at CORM.
A full IUI cycle was $1675 + meds.
10
Doctor
Anupama Kathiresan
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CORM
Houston
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Successful
10
10
Age 34 - 37
1 Fertility Medications
PCOS
Uterine Fibroids
Other
Latinx
Income $0 - $49K
Nurse or HC Services
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
When I first consulted with Dr. Perfetto, she was very educational and explained the process in depth. We decided to do a medicated cycle and she told us step by step what to expect. Unfortunately the cycle resulted in a negative pregnancy. Dr. Perfetto wanted to increase my chances and we decided for surgery to remove uterine polyps before proceeding another cycle...shedule is busy but don’t be impatient. Seeing her is worthwhile...I was prescribed provera, one pill for 10 days to induce a cycle as I have amenorrhea.
The financial counselor [at CORM] gave us a contract with options. The contract had the charges in writing and we were told upfront that it did not cover medication...The clinic is very private and the ambiance is very warm and inviting. They have on site lab, ultrasound machines, HSG testing and more. It helps when it’s a one stop clinic because you don’t have to travel to so many places. The one thing I would change is parking. It is kind of difficult to enter and exit and you also have to pay to park.
How was your experience with Candice O'Hern Perfetto at CORM?
When I first consulted with Dr. Perfetto, she was very educational and explained the process in depth. We decided to do a medicated cycle and she told us step by step what to expect. Unfortunately the cycle resulted in a negative pregnancy. Dr. Perfetto wanted to increase my chances and we decided for surgery to remove uterine polyps before proceeding another cycle. Unfortunately, I was diagnosed with endometrial hyperplasia with atypia and could not proceed. During that crucial and devastating diagnosis, she was very empathetic and I felt she was on my side. She gave me options and didn’t leave me blindsided. After hormone therapy , I returned to her facility for further treatment. I wouldn’t choose anyone else for my care.
What's one piece of advice would you give a prospective patient of Candice O'Hern Perfetto at CORM?
Dr. Perfetto’s shedule is busy but don’t be impatient. Seeing her is worthwhile.
During treatment, were you treated like a number or a human with Candice O'Hern Perfetto at CORM?
I felt like a human because she understood my struggles with PCOS and didn’t automatically weight shame me. She explains everything in terms I understand. Most important, when I was at my lowest point and received an unexpected diagnosis, she was empathetic and even called me to check and see if I was okay. I will always remember that.
Describe the protocols Candice O'Hern Perfetto used in your cycles at CORM and their degree of success.
I was prescribed provera, one pill for 10 days to induce a cycle as I have amenorrhea. After my cycle, I went in for an ultrasound to check my uterine lining, I was then prescribed Letrozole to induce ovulation. During this process, we did have to up the dose and it worked. When I had an ultrasound with a follicle, I was instructed to trigger shot. I was given a calendar with instructions of every step of the way. After trigger, we timed intercourse based on instructions. We then waited two weeks for blood work which resulted in a negative pregnancy. During the two week wait, I was prescribed progesterone suppositories to help prevent miscarriage. After the negative test, I was instructed to discontinue progesterone suppositories.
Describe your experience with your nurse at CORM.
I remember a group of people caring for me. They were always ready to answer my questions.
Describe your experience with CORM.
The clinic is very private and the ambiance is very warm and inviting. They have on site lab, ultrasound machines, HSG testing and more. It helps when it’s a one stop clinic because you don’t have to travel to so many places. The one thing I would change is parking. It is kind of difficult to enter and exit and you also have to pay to park.
Describe the costs associated with your care under Candice O'Hern Perfetto at CORM.
The financial counselor gave us a contract with options. The contract had the charges in writing and we were told upfront that it did not cover medication. This current time, the counselor provided an updated contract with updated pricing and we were once again told up front what was not included in the contract. Since my insurance doesn’t cover fertility, all my charges must be paid upfront with the contract. This is probably the most difficult part of this process. The contracts cost thousands of dollars upfront and it is heart wrenching when the funds are not available or limited.
10
Doctor
Candice O'Hern Perfetto
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CORM
Houston
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Consult
10
8
Age 33
Male Factor
Income $100K - $199K
Operations
2nd of 2 Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr Anupama Karthiresan treated me with empathy and professional. She gave a detailed explanation on every step for the reason why we have to proceed with IVF right away rather than IUI...She is strict about performing eSET only...She shows compassion and she has an excellent bed side manner. I feel like she is trying to be as honest as possible about our condition and still make us feel like it is not the end of the world.
[CORM] is really nice, clean and relaxing. It almost feel like we are going to a SPA! Everyone is professional and helpful...it took a long time to make an appointment, and then I had to put down deposit in the phone call with them before seeing the doctor...i wish they would do is to follow up with me on my email. They did not do it after my visit. However, everyone in the facility is really friendly and helpful.
How was your experience with Anupama Kathiresan at CORM?
The only setback so far is that she only wanted to try 1 embryo transplant, where the other clinic agrees to have up to 2 embryos. However, she gave a real reason why it has to be that way. She shows compassion and she has an excellent bed side manner. I feel like she is trying to be as honest as possible about our condition and still make us feel like it is not the end of the world.
What's one piece of advice would you give a prospective patient of Anupama Kathiresan at CORM?
Do not hesitate to ask when you have any concerns or any doubts, she is willing to answer all of them to show that she is on your side to help you with your infertility issue.
During treatment, were you treated like a number or a human with Anupama Kathiresan at CORM?
Dr Anupama Karthiresan treated me with empathy and professional. She gave a detailed explanation on every step for the reason why we have to proceed with IVF right away rather than IUI. She told us about the IVF process to ensure we are understanding what will be going on. With the previous doctor, I only could talk with him for around 5 mins. She took time to explain (the first visit took 1 hour).
Describe the protocols Anupama Kathiresan used in your cycles at CORM and their degree of success.
I was there to have a consultation since Id like to know whether there is anything we can do beside IVF treatment. She reviewed the blood work and semen sample, and since it was due to the male factor, she did not give me any medication. The only thing she recommended was only vitamin D and prenatal vitamin for me and Clomyd for my husband. Right now we can not say what the result is yet since we have not performed the IVF yet.
Describe your experience with your nurse at CORM.
The only thing i wish they would do is to follow up with me on my email. They did not do it after my visit. However, everyone in the facility is really friendly and helpful.
Describe your experience with CORM.
This clinic is really nice, clean and relaxing. It almost feel like we are going to a SPA! Everyone is professional and helpful, my visit is not a torture to me. Though I did have an issue for the first visit, somehow it took a long time to make an appointment, and then I had to put down deposit in the phone call with them before seeing the doctor. I thought it was odd since I never had to do that with my other doctors. Also, there was no follow-up after my 1st visit, I had to call them all the time to arrange 2nd visit. These hiccups did not really deter me since I like dr Karthiresan.
Describe the costs associated with your care under Anupama Kathiresan at CORM.
I had my Blue Cross Blue Shield insurance and I had to pay 350 for the first ultrasound and blood work. Also around 100 for the semen analysis. However, for the IVF cycle, it was 14500 without the PGS testing and 17000 with the PGS.
Describe Anupama Kathiresan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CORM.
She is strict about performing eSET only. I prefer multiple embryo transfer to have a better chance to have twins.
10
Doctor
Anupama Kathiresan
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
CORM
Houston
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2019, Successful
10
10
Age 31 - 32
2 IVF
Diminished Ovarian Reserve
Unexplained
East Asian
Accountant
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Education is also important to me and Dr. Kathiresan was very informative and made sure we knew our options at each step of the way. With infertility being such a personal and possibly painful topic, you want your care to be at a place that sees you are more than just business. She rooted for us and considered our embryos as precious as we did. It was clear that she cared not only for a successful pregnancy but that we were comfortable, meaning nothing was ever rushed or pressured.
The clinic [CORM] was small and intimate. I felt like we were seen and each of the staff knew us and our history each time we visited. On the weekends, the staff rotate at the surgical center so we would often see a familiar face if an appointment landed on the weekend. Even the administrative/insurance department recalled our files and were so helpful getting any issues resolved with my insurance company and explained everything thoroughly.
How was your experience with Anupama Kathiresan at CORM?
I did extensive research on the infertility clinics in Houston before I visited anyone. CORM and Dr. Kathiresan was on the top of my list as not only was her background impressive, but so were her colleagues and I knew in the field that your care may be in the hands of one of the other doctors if your appointment landed on a weekend. We ended up consulting a different infertility clinic at the recommendation of our OB. While that clinic was professional, my husband and I felt uneasy about the volume of patients each time we visited where we felt like just a number. I went with my gut and sought a second consultation with Dr. Kathiresan at CORM. Everyone at CORM was warm and the office had an intimate setting. Education is also important to me and Dr. Kathiresan was very informative and made sure we knew our options at each step of the way. With infertility being such a personal and possibly painful topic, you want your care to be at a place that sees you are more than just business. She rooted for us and considered our embryos as precious as we did. It was clear that she cared not only for a successful pregnancy but that we were comfortable, meaning nothing was ever rushed or pressured.
What's one piece of advice would you give a prospective patient of Anupama Kathiresan at CORM?
Research the entire clinic, not just the primary doctor for your care, including their lab if they have one. Make sure you're absolutely comfortable with your doctor and nurses where you can bring up any issues or questions. See multiple doctors until you find the one you're comfortable with.
During treatment, were you treated like a number or a human with Anupama Kathiresan at CORM?
The clinic was small and intimate. I felt like we were seen and each of the staff knew us and our history each time we visited. On the weekends, the staff rotate at the surgical center so we would often see a familiar face if an appointment landed on the weekend. Even the administrative/insurance department recalled our files and were so helpful getting any issues resolved with my insurance company and explained everything thoroughly.
Describe your experience with CORM.
Only a handful of doctors meant that I could research all of them and felt comfortable with all of them. Their rotating staff on the weekends meant that if I had a weekend appointment, I usually saw a familiar face at the surgical center. They also have their own storage facility and lab for the embryos. Their surgical center is located in Clear Lake with plenty of parking.
10
Doctor
Anupama Kathiresan
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CORM
Houston
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Unknown Success
10
10
Age 31
1 Fertility Medications
Male Factor
PCOS
Middle Eastern
Income $50K - $99K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I saw 4-5 specialists in Houston before seeing her [Dr. O'Hern Perfetto] and we love her her!... we are ready to start letrazole with an IUI per her recommendation, as well as a low dose steroid for my case...She’s personable and super nice. Very knowledgeable...relatable...really loves what she does. She has an Instagram that really raises awareness about infertility and she’s always so honest and nice. You can see how much she cares about her patients and about what she does
I’ve had minimal contact with the nursing staff [at CORM] but from the contact I did have they were very nice and helpful...For every cycle of IUI it will cost us 2,700-3000$ approximately...The cost for IVF there was 14,500$ without the meds...This clinic is by far the best one I have been to in Houston. They are quick to answer, work with your schedule, and they are nice and compassionate. They respect your time as well. I don’t really have any other comments as of right now. My only thing would be to definitely ask about the pricing up front which they are really good at
How was your experience with Candice O'Hern Perfetto at CORM?
She’s personable and relatable. She’s knowledgeable and really loves what she does. She has an Instagram that really raises awareness about infertility and she’s always so honest and nice. You can see how much she cares about her patients and about what she does
What's one piece of advice would you give a prospective patient of Candice O'Hern Perfetto at CORM?
Go see her! I saw 4-5 specialists in Houston before seeing her and we love her her! Be honest, voice your concerns
During treatment, were you treated like a number or a human with Candice O'Hern Perfetto at CORM?
She’s personable and super nice. Very knowledgeable
Describe the protocols Candice O'Hern Perfetto used in your cycles at CORM and their degree of success.
I had tried clomid in the past under the care of another physician and it did not work. She explained why letrazole would be a better fit but since I was not having a period (2 years without a period when I saw her), she recommended we start wth progesterone every month for 10 days and I got a period for the first time in 2 years! I may not be ovulating but I have a period and we are ready to start letrazole with an IUI per her recommendation, as well as a low dose steroid for my case.
Describe your experience with the nursing staff at CORM.
I’ve had minimal contact with the nursing staff but from the contact I did have they were very nice and helpful
Describe your experience with CORM.
This clinic is by far the best one I have been to in Houston. They are quick to answer, work with your schedule, and they are nice and compassionate. They respect your time as well. I don’t really have any other comments as of right now. My only thing would be to definitely ask about the pricing up front which they are really good at
Describe the costs associated with your care under Candice O'Hern Perfetto at CORM.
While the ultrasound and consult were covered by my insurance, none of the actual fertility costs are covered. For every cycle of IUI it will cost us 2,700-3000$ approximately. She did inform us that we could try IUI 3 times before she would recommend doing IVF. The cost for IVF there was 14,500$ without the meds.
Describe Candice O'Hern Perfetto's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CORM.
I haven’t talked to her in great detail about this yet because we will be trying IUI first. From what I understand, she does single embryo transfers due to risk
10
Doctor
Candice O'Hern Perfetto
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CORM
Houston
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
10
Age 33
Fertility Medications
Unexplained
Black or African-American
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Candace [O'Hern Perfetto] has great bed side manner, she is nice, approachable, explained things very well to my husband and I and was very gentle. I am excited to continue our journey with her. ... Candice explained both my husband and I's questions in detail, we did the dye test and she explained everything about it, my husband did the sperm test and she explained the results in detail. Our next step is IUI and she explained that in detail and what to do next when we are ready.
The clinic is very nice, modern, has a television, snacks and magazines for the guest. The clinic looks great. It also has feminine products in the bathroom that can used and all of the facility is clean and kept up nicely. Also, very easy to access and get to. ... Nursing staff was energetic, asked me personal questions and showed caring about why I was visiting. I also called to ask more questions about IUI and they explained it very well.
How was your experience with Candice O'Hern Perfetto at CORM?
Candice explained both my husband and I's questions in detail, we did the dye test and she explained everything about it, my husband did the sperm test and she explained the results in detail. Our next step is IUI and she explained that in detail and what to do next when we are ready.
What's one piece of advice would you give a prospective patient of Candice O'Hern Perfetto at CORM?
Come into your appointment open and willing to listen. We have unexplained infertility which can be emotional to understand, however Dr. Perfetto kept us at ease and made sure we were OK for next steps.
During treatment, were you treated like a number or a human with Candice O'Hern Perfetto at CORM?
Candace has great bed side manner, she is nice, approachable, explained things very well to my husband and I and was very gentle. I am excited to continue our journey with her.
Describe the protocols Candice O'Hern Perfetto used in your cycles at CORM and their degree of success.
We did did the dye test which showed my tubes were just fine. We had already done clomid with my ObGyn and everything was fine and I ovulate. Next step is IUI. All blood work was good as well.
Describe your experience with the nursing staff at CORM.
Nursing staff was energetic, asked me personal questions and showed caring about why I was visiting. I also called to ask more questions about IUI and they explained it very well.
Describe your experience with CORM.
The clinic is very nice, modern, has a television, snacks and magazines for the guest. The clinic looks great. It also has feminine products in the bathroom that can used and all of the facility is clean and kept up nicely. Also, very easy to access and get to.
Describe the costs associated with your care under Candice O'Hern Perfetto at CORM.
My consult visit was not high from what I remember, I cant remember the cost of the dye test. I do know the IUI will run us about $1675 and medication will be $500-$800. Any help is very appreciated.
10
Doctor
Candice O'Hern Perfetto
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CORM
Houston
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
10
Age 28
1 IVF
Anovulation
Unexplained
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Perfetto is honest & upfront, but kind and emphatetic. I always felt like I knew the plan and rationale. When things didn’t go as planned, she helped my understand why and how we should best change the course of treatment.... Not much time is scheduled directly with Dr. Perfetto during the monitoring phase of your cycle. If you feel like you need extra time with her, just ask.... She always acts like I am her only patient - no amount of questioning seems like too much.
This clinic [CORM Houston] is located on the outskirts of the Texas Medical Center. It is a quiet practice, never too busy. A major con is that you have to pay for parking - it adds up quickly with the frequent visits required for monitoring....Monitoring appointments were always very easy & convenient. I was able to go in at 7:30am before work. They would draw my blood & then complete ultrasound. In and out in less than 20 minutes usually.
How was your experience with Candice O'Hern Perfetto at CORM?
Dr. Perfetto is honest & upfront, but kind and emphatetic. I always felt like I knew the plan and rationale. When things didn’t go as planned, she helped my understand why and how we should best change the course of treatment.
What's one piece of advice would you give a prospective patient of Candice O'Hern Perfetto at CORM?
Ask every question you have. She will answer honestly & has certainly heard it before. Not much time is scheduled directly with Dr. Perfetto during the monitoring phase of your cycle. If you feel like you need extra time with her, just ask.
During treatment, were you treated like a number or a human with Candice O'Hern Perfetto at CORM?
She always acts like I am her only patient - no amount of questioning seems like too much. She provided statistics & evidence to establish her plan of care, but within the framework of my personal dynamic. She took time away from her family vacation to address concerns when my cycle was not going as planned.
Describe the protocols Candice O'Hern Perfetto used in your cycles at CORM and their degree of success.
IUI converted to IVF secondary to overproduction of follicles.
Describe your experience with the nursing staff at CORM.
The nurses communicated well & were always very timely when responding to my (frequent) questions.
Describe your experience with CORM.
This clinic is located on the outskirts of the Texas Medical Center. It is a quiet practice, never too busy. A major con is that you have to pay for parking - it adds up quickly with the frequent visits required for monitoring.
Describe your experience with your monitoring appointments at CORM.
Monitoring appointments were always very easy & convenient. I was able to go in at 7:30am before work. They would draw my blood & then complete ultrasound. In and out in less than 20 minutes usually.
Describe the costs associated with your care under Candice O'Hern Perfetto at CORM.
$6700 for egg retrieval & 1 transfer (though, considered a ”min stim” cycle).
Describe Candice O'Hern Perfetto's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CORM.
Dr. Perfetto’a goal is healthy mama and baby - single embryo transfer recommended.
10
Doctor
Candice O'Hern Perfetto
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
CORM
Houston
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources