How was your experience with Jeffrey Russell at Delaware Institute for Reproductive Medicine?
Dr. Russell is very educated. He isnt at every appointment, especially with the IUIs, but has been at a lot of my appointments for IVF. On my first round of ivf we took a very general approach and was under the impression that we’d get a lot of eggs. Unfortunately at that point we learned that I had concerns with my AMH (unsure of why this was unknown prior) and also learned that I had low quality eggs (this wouldn’t have been known previously.) the second time around Dr. Russell was direct that it was going to be harder, but that he was going to make adjustments and stayed optimistic. I definitely felt like he would answer any questions I had. I would suggest doing your own research and coming with questions, just to have them best conversations.
What's one piece of advice would you give a prospective patient of Jeffrey Russell at Delaware Institute for Reproductive Medicine?
Come prepared with your own questions, don’t expect him to be at every appointment, but still trust that he is looped into every conversation. This is not something I originally understood, but he does look at any makes final decisions.
During treatment, were you treated like a number or a human with Jeffrey Russell at Delaware Institute for Reproductive Medicine?
This is my second review, I asked for the first one to be removed as I felt it wasn’t a true representation on my full journey with the office. The office does a GREAT job greeting you, remembering what you have going on medically and personally, greets you with a smile. Definitely feel like everyone has made an effort to get to know me and my husband.
Describe your experience with the nursing staff.
The entire staff, including the nurse practitioner Lauren was amazing. Angie (the ivf coordinator) I struggled with for a really long time. Her tone and approach is very direct and is unorganized at times. That said, over time I’ve learned that her tone is not intentional and that you just need to be patient with her. Danielle who has recently started helping with IVF is great! Everyone else is SO kind, I’d go to this office just for them.
Describe your experience with Delaware Institute for Reproductive Medicine.
The office definitely has a ton of customers and are always busy. That said, our state only has two clinics. I’d assume every location is busy like this. I really like their online portal message ability. I wish there were some updates, such as the ability to reply to messages or upload documents. Note, I use my phone to access the website versus a computer.
Describe your experience with your monitoring appointments at Delaware Institute for Reproductive Medicine.
The office did appointments from 7:30-11:45. This has always been convenient for me.
Describe the costs associated with your care under Jeffrey Russell at Delaware Institute for Reproductive Medicine.
For iui’s and first round of IVF, my coverage was 50% until I met my out of pocket and deductible. Medication and PGS not included. The second time for IVF my coverage changed and only had to pay deductible. out of pocket, and PGS
Describe Jeffrey Russell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Delaware Institute for Reproductive Medicine.
During my first round of ivf (before we knew more) Dr. Russell advised with my age he wouldn’t suggest transferring more than one. That said, the second time around we plan to transfer two. This is due to the PGS testing outcome and quality of eggs.
What specific things went wrong at Delaware Institute for Reproductive Medicine?
- Provided conflicting information
Describe the specific things that went wrong at Delaware Institute for Reproductive Medicine.
There has been some ‘issues’ with getting authorization documents to the appropriate locations. I had to actively request for them to be sent versus it being automatically sent. Was definitely a stressful time with medications and turnaround time. That said, my insurance company also played a role in this confusion and delay.