Dominion Fertility

They are true to their slogan, they provide personalized care. The only negative is the parking, it's hard to find a spot.

Very clean, organized and well run. They now use a portal to send you updates and communicate through. I had come confusion understanding my protocol calendar and they were helpful sitting down and walking me through it.

There are three facilities in the area and only the Arlington office is available for weekend and holiday monitoring. Arlington starts at 6:30 during the week and the other two offices start at 7. You will have to pay for parking at the Bethesda office. Strengths: they get you in and out in a timely manner. Weaknesses: appointment options can be limited if you need an early appointment.

The doctors and nurses I have worked with are wonderful. They each take time to make you feel at ease, and cared for. The office staff is also wonderful and organized. If I need to be constructive and provide an area for growth/weakness...we did had a few issues with the billing department. In my opinion, they were very minor and nothing that would make us choose another practice. Overall, we are very satisfied and feel like we are in good hands.

Weakness: very busy so you may not always be with your doctor as long as you'd like. May wait a few minutes longer than expected. Strengths: organized, friendly staff and nurses. Overall I'd refer others to DF and I actually have in the last three years since giving birth.

Dominion is less of a factory and more compassionate (vs like Shady Grove). I did really enjoy being their patient. I just wish we had better luck. The weakness here was that when things were not working they did not spend time trying to figure out why as much as they should have. We might have saved some failed transfers then.

They are well run, but we did have to travel some distance to Bethesda and then you have to go to Arlington for procedures. It was worth the travel, and they were flexible about monitoring time due to traffic.

I had a very straightforward and relatively seamless administrative experience -- the one snafu was not their fault but with our insurance, and Guriet was wonderful in helping us untangle it. They are prompt, responsive, and kind. I felt like I was in very good hands from my first visit to my "graduation."

The staff has been friendly but there have been mistakes/miscommunications. Communication has been a struggle due to the use of a patient portal vs. actual phone calls. I'm unclear as to when I should be using the portal vs. calling the office (it seems the portal is preferable). I've also had the office book appointments on the wrong day. I have not received documentation that i was told would be easy to facilitate with the doctor (for insurance purposes), despite speaking with over five different people in different roles at the clinic about said documentation. I would tell a new patient to ask as many questions as possible to understand exactly what is included in the new patient consultation and testing as well as what is needed on their end in terms of documentation for insurance or HSA funding. I would also suggest that you do your research and seek reviews for any clinic in advance of seeing a doctor. Once you get into the office you feel committed to the process and the doctor you've chosen (because you've made a financial commitment at that point). You don't want to feel obligated to proceed with a doctor or a clinic that you aren't comfortable with. Despite me doing a lot of research on the egg freezing process and local clinics, I felt like I ended up at a place that may not be the best fit for me unfortunately.

The Fair Oaks location was great! Did not feel crowded at all and everything was immaculately clean. It was not hard to find in the edifice, either. Also, the staff were always polite and there was enough space to social distance. They always answered the phone.

I like the clinic. It’s easy to get to and it’s clean. I like the Arlington clinic for aesthetics only. They’re very organized and I like that the staff a talk to each other so it’s less chance of miscommunication.

Dominion’s offices are wonderful! Clean, modern and up to date technology. They keep up with all the latest research and science. I was seen mostly at the Fair Oaks office but also had some treatments at the Arlington location.

The clinic runs like a well oiled machine, with everyone (including the finance folks) right on site

They are caring, competent .

Expensive and not covered by United health care insurance. A lot of the testing is done off site and there are a lot of steps. There’s a lot of information to remember and they give you a packet, but more follow ups would be helpful.

Although I am new to this clinic, they impressed me immediately. Despite everything going on with the caronavirus, I received a call from the doctor two days after requesting one. They seemed organized and uploaded my previous labs quickly so she had them available to review. Someone proactively reached out to ensure they had the correct forms. The financial adviser is quite nice, but not incredibly flexible. I was hoping to donate eggs while doing egg freezing for my own use, and she seemed uncomfortable with asking the doctor or donor coordinator whether that was possible. She suggested I call the donor coordinator myself, but seemed discouraging. Considering how expensive egg freezing is, I wished she had been more encouraging in trying to find creative ways to financially access expensive treatment.